Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: 27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with departments across the business, you will play a key role in improving customer experience, reducing disputes, and supporting timely payments. Key Responsibilities Managing financial and invoice-related queries via phone, email, and shared inboxes Investigating and resolving queries relating to contracts, pricing, billing, purchase orders, and service delivery Taking full ownership of cases from receipt through to resolution Liaising with internal departments including Finance, Sales, Operations, and Service teams to gather information and resolve issues Processing credit requests accurately and ensuring supporting information is complete Maintaining clear and accurate case records on internal systems and CRM platforms Monitoring open queries and ensuring agreed response and resolution times are achieved Providing clear explanations to customers regarding invoices, charges, and financial processes Identifying recurring issues and supporting continuous improvement initiatives Delivering excellent customer service while maintaining professionalism and empathy in sensitive conversations What We're Looking For Previous experience within customer service, query resolution, credit control, or dispute handling Excellent communication skills, both written and verbal Strong organisational skills with the ability to prioritise workload effectively A calm, professional, and analytical approach to problem-solving Ability to work under pressure and manage multiple tasks simultaneously High attention to detail and accuracy Strong IT skills including Microsoft Office packages such as Excel, Word, and Outlook Experience using CRM or case management systems would be advantageous A proactive attitude with a willingness to learn and develop What's on Offer Permanent hybrid role within a growing and forward-thinking organisation Supportive and collaborative team culture Opportunities for career development and progression Competitive salary and benefits package The chance to make a real impact within a customer-focused environment If you are a motivated individual who enjoys resolving complex queries and delivering excellent customer service, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 25, 2026
Contractor
Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: 27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with departments across the business, you will play a key role in improving customer experience, reducing disputes, and supporting timely payments. Key Responsibilities Managing financial and invoice-related queries via phone, email, and shared inboxes Investigating and resolving queries relating to contracts, pricing, billing, purchase orders, and service delivery Taking full ownership of cases from receipt through to resolution Liaising with internal departments including Finance, Sales, Operations, and Service teams to gather information and resolve issues Processing credit requests accurately and ensuring supporting information is complete Maintaining clear and accurate case records on internal systems and CRM platforms Monitoring open queries and ensuring agreed response and resolution times are achieved Providing clear explanations to customers regarding invoices, charges, and financial processes Identifying recurring issues and supporting continuous improvement initiatives Delivering excellent customer service while maintaining professionalism and empathy in sensitive conversations What We're Looking For Previous experience within customer service, query resolution, credit control, or dispute handling Excellent communication skills, both written and verbal Strong organisational skills with the ability to prioritise workload effectively A calm, professional, and analytical approach to problem-solving Ability to work under pressure and manage multiple tasks simultaneously High attention to detail and accuracy Strong IT skills including Microsoft Office packages such as Excel, Word, and Outlook Experience using CRM or case management systems would be advantageous A proactive attitude with a willingness to learn and develop What's on Offer Permanent hybrid role within a growing and forward-thinking organisation Supportive and collaborative team culture Opportunities for career development and progression Competitive salary and benefits package The chance to make a real impact within a customer-focused environment If you are a motivated individual who enjoys resolving complex queries and delivering excellent customer service, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying £28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 24, 2026
Full time
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying £28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Buyer Yolk Recruitment are supporting an exciting recruitment campaign for an established and growing manufacturing company. This is an excellent opportunity for an experienced Buyer or Purchasing Coordinator looking to join a hands-on, fast-paced environment where they can genuinely make an impact. This position would suit someone with experience in purchasing or buying within manufacturing or engineering environments who enjoys problem-solving, supplier management, and improving processes. The company offers a collaborative team environment, varied responsibilities, and the opportunity to be involved across multiple business functions. As Buyer, you will play a key role within a busy purchasing team, ensuring materials and components are sourced efficiently to support production and customer demand. You'll work closely with suppliers, logistics, sales, and internal teams to manage procurement activities, monitor supply chain performance, and resolve material challenges proactively. Key responsibilities: Manage daily buy lists, ensuring RFQs are issued and purchase orders are placed efficiently Review quotations and ensure pricing is accurately loaded into systems and costings Escalate supply issues and manage urgent/critical material requirements Work proactively to resolve supply chain disruptions and implement long-term solutions Manage open purchase orders, expediting or delaying deliveries as required Negotiate pricing agreements, stock holding, and supplier contracts Support supplier performance reviews and KPI reporting Monitor component obsolescence and coordinate replacement trials where needed Liaise with suppliers through regular meetings and ongoing relationship management Support ad hoc purchasing requests across the business Assist with costing activities and pricing updates when required Provide support to sales and logistics teams, including shipping activities when needed Contribute to ERP system transition and dual system data management This is what you'll need: Previous experience in a Buyer, Purchasing, Procurement or Supply Chain role Strong ERP/MRP system experience Confident communicator with strong negotiation and problem-solving skills And this is what you'll get: Competitive salary Healthcare cash plan Pension
May 24, 2026
Full time
Buyer Yolk Recruitment are supporting an exciting recruitment campaign for an established and growing manufacturing company. This is an excellent opportunity for an experienced Buyer or Purchasing Coordinator looking to join a hands-on, fast-paced environment where they can genuinely make an impact. This position would suit someone with experience in purchasing or buying within manufacturing or engineering environments who enjoys problem-solving, supplier management, and improving processes. The company offers a collaborative team environment, varied responsibilities, and the opportunity to be involved across multiple business functions. As Buyer, you will play a key role within a busy purchasing team, ensuring materials and components are sourced efficiently to support production and customer demand. You'll work closely with suppliers, logistics, sales, and internal teams to manage procurement activities, monitor supply chain performance, and resolve material challenges proactively. Key responsibilities: Manage daily buy lists, ensuring RFQs are issued and purchase orders are placed efficiently Review quotations and ensure pricing is accurately loaded into systems and costings Escalate supply issues and manage urgent/critical material requirements Work proactively to resolve supply chain disruptions and implement long-term solutions Manage open purchase orders, expediting or delaying deliveries as required Negotiate pricing agreements, stock holding, and supplier contracts Support supplier performance reviews and KPI reporting Monitor component obsolescence and coordinate replacement trials where needed Liaise with suppliers through regular meetings and ongoing relationship management Support ad hoc purchasing requests across the business Assist with costing activities and pricing updates when required Provide support to sales and logistics teams, including shipping activities when needed Contribute to ERP system transition and dual system data management This is what you'll need: Previous experience in a Buyer, Purchasing, Procurement or Supply Chain role Strong ERP/MRP system experience Confident communicator with strong negotiation and problem-solving skills And this is what you'll get: Competitive salary Healthcare cash plan Pension
Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: 32,000 - 35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 24, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: 32,000 - 35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Legal Compliance Coordinator (Part time) Ref: BCR/JP/32210c Birmingham, Cambridge, Manchester, Norwich 26,000 - 30,000 FTE (Pro Rata) Hybrid THIS IS A PART TIME ROLE - 20 HRS PER WEEK We are looking for a Legal Compliance Coordinator with hands-on experience applying SRA Accounts Rules within a law firm. Applicants must have demonstrable experience in a legal compliance environment and a strong working knowledge of the SRA Accounts Rules. Applications that do not meet these criteria are unlikely to be considered. Key Responsibilities Monitor and enforce compliance with SRA Accounts Rules and internal controls Investigate and document Accounts Rules breaches, maintaining formal breach registers Produce detailed compliance reports for senior management Act as a point of contact for fee earners on regulatory queries Essential Requirements Experience in a legal compliance environment Practical, working knowledge of SRA Accounts Rules Experience logging and managing compliance breaches Familiarity with legal systems such as 3E, iManage, or MatterSphere INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 23, 2026
Full time
Legal Compliance Coordinator (Part time) Ref: BCR/JP/32210c Birmingham, Cambridge, Manchester, Norwich 26,000 - 30,000 FTE (Pro Rata) Hybrid THIS IS A PART TIME ROLE - 20 HRS PER WEEK We are looking for a Legal Compliance Coordinator with hands-on experience applying SRA Accounts Rules within a law firm. Applicants must have demonstrable experience in a legal compliance environment and a strong working knowledge of the SRA Accounts Rules. Applications that do not meet these criteria are unlikely to be considered. Key Responsibilities Monitor and enforce compliance with SRA Accounts Rules and internal controls Investigate and document Accounts Rules breaches, maintaining formal breach registers Produce detailed compliance reports for senior management Act as a point of contact for fee earners on regulatory queries Essential Requirements Experience in a legal compliance environment Practical, working knowledge of SRA Accounts Rules Experience logging and managing compliance breaches Familiarity with legal systems such as 3E, iManage, or MatterSphere INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
After-Sales & Customer Operations Manager £40,000 to £55,000 plus performance related bonus Tangmere, Chichester Onsite role About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK we generate over 100,000 customer enquiries each month and book tens of thousands of vehicles over the same period through our high-traffic websites and nationwide operations. We have now launched across the United States, with multiple States already live and an ambitious plan to expand nationwide. Our rapid expansion and success have been driven by outstanding people, a strong culture, and our ability to lean into the advantages of cutting-edge technology. We are not a speculative startup. We have been established for over 15 years, are highly profitable, and have achieved this scale without external funding. That gives us both security and momentum and yet, despite our size, we have kept the excitement, energy and ambition of a startup. Our team is collaborative, ambitious and relentlessly driven to be the best and most exciting place to work in our sector. Our aim is bold: to build a billion-dollar valuation within the next five years. Along the way, we want our growth to make a positive difference to others. We have already donated over £1 million to various charities, and as we scale, so too will our donations. About the Role We are looking for a hands-on, commercially minded manager with strong operational leadership and negotiation skills. This role would suit someone experienced in managing customer operations, after-sales teams, escalations, or service-based environments where balancing customer experience with commercial outcomes is essential. A major part of this role is skilled negotiation: keeping deals on track when issues arise, protecting margin, maximising completed collections across the business, and ensuring revised outcomes are commercially sound, fair, and professionally handled. You will lead the After-Sales & Customer Operations team, who coordinate vehicle collections, manage discrepancies, negotiate adjusted prices, and handle customer complaints. Your leadership, decision-making, and commercial judgement will be crucial in maintaining profitability, reducing cancellations, maximising successful collections, and driving operational standards across the department. Key Responsibilities TEAM LEADERSHIP & STRUCTURE Lead, support, and manage a team of After-Sales Coordinators, setting clear expectations and processes. Build a transparent, fair, and stable culture with consistency in communication and behaviour. Ensure compliance with all operational and negotiation procedures. Coach and develop the team to improve negotiation capability, customer handling, and operational performance. AFTER-SALES OPERATIONS Oversee the full lifecycle of vehicle collections once booked by Sales. Ensure the team assesses customer or operational discrepancies accurately and follows structured negotiation and resolution processes. Support consistent decision-making across customer issues, pricing changes, and operational challenges. Drive process improvements to improve customer experience, reduce cancellations, and increase operational efficiency. NEGOTIATION & COMMERCIAL MANAGEMENT L ead or oversee complex negotiations to maximise completed collections and retain deals wherever commercially viable. Train and support the team in managing pricing or service changes confidently and professionally. Balance customer experience with strong commercial discipline. Make final decisions on disputed cases, weighing customer impact, operational considerations, and profitability. Protect commercial performance while minimising unnecessary cancellations and lost collections. CUSTOMER ISSUE RESOLUTION Handle escalated issues with a calm, professional approach. Resolve customer disputes confidently while protecting the interests of the business. Implement improvements to reduce recurring customer or operational issues. COMMERCIAL ACCOUNTABILITY Monitor KPIs including negotiation success, cancellation rates, collections performance, profitability, and customer satisfaction. Ensure incentive schemes are used fairly and not manipulated. Identify process gaps and implement improvements. Produce regular reports and operational insights for senior leadership. CROSS-FUCTIONAL COLLABORATION Work closely with Sales, Transport, and Finance teams to improve operational efficiency and customer outcomes. Support improvements in pricing accuracy, customer communication, and collections performance. Help drive alignment and accountability across departments. Skills & Experience Required Essential Strong, proven negotiation skills able to manage difficult conversations, retain business, and protect commercial outcomes. Experience leading a team in an operational, customer service, after-sales, contact centre, or service delivery environment. Commercially aware with strong decision-making ability. Skilled in handling escalations, complaints, and customer disputes. Experience working to KPIs, performance targets, and structured operational processes. Excellent verbal and written communication skills. Strong organisational and people management capability. Desirable Automotive or vehicle-related knowledge would be a strong advantage, but is not essential. Experience within high-volume operational, logistics, customer service, retail, marketplace, or service-led businesses. Experience improving processes, workflows, or team structures. Experience managing teams within fast-paced or scaling businesses. Personal Attributes Strong, fair leader who can stabilise and develop a team. Commercially minded with sound judgement and decision-making ability. Resilient, calm under pressure, and solutions-focused Consistent, transparent, and able to hold people accountable Improvement-focused, proactive, and operationally driven. What We Offer Competitive salary + performance-related bonus. Opportunity to lead and improve a business-critical team. Supportive senior leadership and room to implement change. Benefits and Perks Comprehensive pension package Wellbeing and employee support programme Discounted gym memberships and on-demand GP service Retail and leisure discounts across major brands Regular team events, summer and Christmas parties Free food Fridays and fresh fruit available for staff working on site Free on-site parking Discounted garage services for vehicle owners Counselling and financial assistance helplines
May 23, 2026
Full time
After-Sales & Customer Operations Manager £40,000 to £55,000 plus performance related bonus Tangmere, Chichester Onsite role About Us We are the clear market leader in our sector and one of the fastest-growing car buying companies in the world. In the UK we generate over 100,000 customer enquiries each month and book tens of thousands of vehicles over the same period through our high-traffic websites and nationwide operations. We have now launched across the United States, with multiple States already live and an ambitious plan to expand nationwide. Our rapid expansion and success have been driven by outstanding people, a strong culture, and our ability to lean into the advantages of cutting-edge technology. We are not a speculative startup. We have been established for over 15 years, are highly profitable, and have achieved this scale without external funding. That gives us both security and momentum and yet, despite our size, we have kept the excitement, energy and ambition of a startup. Our team is collaborative, ambitious and relentlessly driven to be the best and most exciting place to work in our sector. Our aim is bold: to build a billion-dollar valuation within the next five years. Along the way, we want our growth to make a positive difference to others. We have already donated over £1 million to various charities, and as we scale, so too will our donations. About the Role We are looking for a hands-on, commercially minded manager with strong operational leadership and negotiation skills. This role would suit someone experienced in managing customer operations, after-sales teams, escalations, or service-based environments where balancing customer experience with commercial outcomes is essential. A major part of this role is skilled negotiation: keeping deals on track when issues arise, protecting margin, maximising completed collections across the business, and ensuring revised outcomes are commercially sound, fair, and professionally handled. You will lead the After-Sales & Customer Operations team, who coordinate vehicle collections, manage discrepancies, negotiate adjusted prices, and handle customer complaints. Your leadership, decision-making, and commercial judgement will be crucial in maintaining profitability, reducing cancellations, maximising successful collections, and driving operational standards across the department. Key Responsibilities TEAM LEADERSHIP & STRUCTURE Lead, support, and manage a team of After-Sales Coordinators, setting clear expectations and processes. Build a transparent, fair, and stable culture with consistency in communication and behaviour. Ensure compliance with all operational and negotiation procedures. Coach and develop the team to improve negotiation capability, customer handling, and operational performance. AFTER-SALES OPERATIONS Oversee the full lifecycle of vehicle collections once booked by Sales. Ensure the team assesses customer or operational discrepancies accurately and follows structured negotiation and resolution processes. Support consistent decision-making across customer issues, pricing changes, and operational challenges. Drive process improvements to improve customer experience, reduce cancellations, and increase operational efficiency. NEGOTIATION & COMMERCIAL MANAGEMENT L ead or oversee complex negotiations to maximise completed collections and retain deals wherever commercially viable. Train and support the team in managing pricing or service changes confidently and professionally. Balance customer experience with strong commercial discipline. Make final decisions on disputed cases, weighing customer impact, operational considerations, and profitability. Protect commercial performance while minimising unnecessary cancellations and lost collections. CUSTOMER ISSUE RESOLUTION Handle escalated issues with a calm, professional approach. Resolve customer disputes confidently while protecting the interests of the business. Implement improvements to reduce recurring customer or operational issues. COMMERCIAL ACCOUNTABILITY Monitor KPIs including negotiation success, cancellation rates, collections performance, profitability, and customer satisfaction. Ensure incentive schemes are used fairly and not manipulated. Identify process gaps and implement improvements. Produce regular reports and operational insights for senior leadership. CROSS-FUCTIONAL COLLABORATION Work closely with Sales, Transport, and Finance teams to improve operational efficiency and customer outcomes. Support improvements in pricing accuracy, customer communication, and collections performance. Help drive alignment and accountability across departments. Skills & Experience Required Essential Strong, proven negotiation skills able to manage difficult conversations, retain business, and protect commercial outcomes. Experience leading a team in an operational, customer service, after-sales, contact centre, or service delivery environment. Commercially aware with strong decision-making ability. Skilled in handling escalations, complaints, and customer disputes. Experience working to KPIs, performance targets, and structured operational processes. Excellent verbal and written communication skills. Strong organisational and people management capability. Desirable Automotive or vehicle-related knowledge would be a strong advantage, but is not essential. Experience within high-volume operational, logistics, customer service, retail, marketplace, or service-led businesses. Experience improving processes, workflows, or team structures. Experience managing teams within fast-paced or scaling businesses. Personal Attributes Strong, fair leader who can stabilise and develop a team. Commercially minded with sound judgement and decision-making ability. Resilient, calm under pressure, and solutions-focused Consistent, transparent, and able to hold people accountable Improvement-focused, proactive, and operationally driven. What We Offer Competitive salary + performance-related bonus. Opportunity to lead and improve a business-critical team. Supportive senior leadership and room to implement change. Benefits and Perks Comprehensive pension package Wellbeing and employee support programme Discounted gym memberships and on-demand GP service Retail and leisure discounts across major brands Regular team events, summer and Christmas parties Free food Fridays and fresh fruit available for staff working on site Free on-site parking Discounted garage services for vehicle owners Counselling and financial assistance helplines
We are now working closely with a growing and ambitious business based in Hemel Hempstead who are looking to bring a Project Coordinator into their team on an initial temporary basis, with plenty of opportunity for long-term growth and progression for the right person. This is a fantastic opportunity to join a company that specialise in delivering large-scale and high-impact projects nationwide. Since the birth of the company in the early 2000's they have built a strong reputation within the industry and are continuing through an exciting period of expansion as part of their current growth plans. The business are looking for someone who enjoys being organised, thrives in a fast-paced environment and loves being the person that keeps everything moving behind the scenes. Working closely with Project Managers, you'd be playing a key role in supporting multiple live projects and ensuring everything is running smoothly, accurately and in line with company processes. This is a fully office-based position in Hemel Hempstead, working Monday to Friday 8am-5pm with an early finish on Fridays, offering a great team environment and the chance to genuinely develop your career within project coordination and operations. The role itself will involve a mixture of administration, coordination and project support duties, with responsibilities across meeting coordination, project documentation, reporting, tracking systems and maintaining project information. Previous experience within project coordination, project administration, operations or a similar support-based role would be highly beneficial, although attitude, organisation skills and the ability to learn quickly are just as important. The role is going to be paying an approximate salary of £28,000, this will be on an hourly basis and weekly pay whilst temping, plus holiday accrual. On top of the above salary the company have lots of benefits to share, 30+ holiday days which grows with service, private healthcare, flexible working policy, charity days, staff incentive events and lots of room to develop and grow. What to expect day to day: Supporting Project Managers and wider teams across multiple live projects Coordinating meetings, agendas and project documentation Taking and distributing meeting notes and minutes Updating and maintaining project boards and systems Managing project logs including RFIs, risks, actions and change controls Supporting reporting and ensuring project information is accurate and up to date Assisting with process improvements and helping maintain consistency across projects What do we need from you: Previous experience within a coordination, administration or project support role Excellent organisational skills and attention to detail The ability to manage multiple priorities and work at pace Strong communication skills and confidence working with different stakeholders Good digital and systems skills, ideally including project management platforms A proactive and positive approach with the willingness to learn and grow Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 23, 2026
Seasonal
We are now working closely with a growing and ambitious business based in Hemel Hempstead who are looking to bring a Project Coordinator into their team on an initial temporary basis, with plenty of opportunity for long-term growth and progression for the right person. This is a fantastic opportunity to join a company that specialise in delivering large-scale and high-impact projects nationwide. Since the birth of the company in the early 2000's they have built a strong reputation within the industry and are continuing through an exciting period of expansion as part of their current growth plans. The business are looking for someone who enjoys being organised, thrives in a fast-paced environment and loves being the person that keeps everything moving behind the scenes. Working closely with Project Managers, you'd be playing a key role in supporting multiple live projects and ensuring everything is running smoothly, accurately and in line with company processes. This is a fully office-based position in Hemel Hempstead, working Monday to Friday 8am-5pm with an early finish on Fridays, offering a great team environment and the chance to genuinely develop your career within project coordination and operations. The role itself will involve a mixture of administration, coordination and project support duties, with responsibilities across meeting coordination, project documentation, reporting, tracking systems and maintaining project information. Previous experience within project coordination, project administration, operations or a similar support-based role would be highly beneficial, although attitude, organisation skills and the ability to learn quickly are just as important. The role is going to be paying an approximate salary of £28,000, this will be on an hourly basis and weekly pay whilst temping, plus holiday accrual. On top of the above salary the company have lots of benefits to share, 30+ holiday days which grows with service, private healthcare, flexible working policy, charity days, staff incentive events and lots of room to develop and grow. What to expect day to day: Supporting Project Managers and wider teams across multiple live projects Coordinating meetings, agendas and project documentation Taking and distributing meeting notes and minutes Updating and maintaining project boards and systems Managing project logs including RFIs, risks, actions and change controls Supporting reporting and ensuring project information is accurate and up to date Assisting with process improvements and helping maintain consistency across projects What do we need from you: Previous experience within a coordination, administration or project support role Excellent organisational skills and attention to detail The ability to manage multiple priorities and work at pace Strong communication skills and confidence working with different stakeholders Good digital and systems skills, ideally including project management platforms A proactive and positive approach with the willingness to learn and grow Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 23, 2026
Full time
Medical Administrator (Prescriptions) - Bristol (Flexible/Hybrid working) We are now working closely with an amazing organisation that we've supported for the past few years, now recruiting to support with yet another period of growth and to support in what's a mainly administrative role. In this position you'd be working mainly remotely but would need to go into an office in Bristol (BS9 area) twice a week. You'd be taking the position of an "Operations Coordinator" would be supporting an incredible organisation that were founded to provide better access to mental health services for children, young people and adults, going through a high level of growth and in a position now where their "high risk client" focussed team are requiring extra admin support to join/start asap. Successful members of the team have typically had some form of previous experience within healthcare or administrative roles within the NHS, pharmacies, GP or healthcare settings - ideally with hands on experience dealing with Prescription pads and prescription queries/discrepancies. Administration experience, organisational skills and fantastic people skills are what's needed for a position like this as you'll be dealing with many of the internal teams as well as service users, so someone with the skills above and ability to juggle and work at pace, but equally a warm and patient nature when needed are a must. Most of the team you'd be working with are remote based and you would be working closely with them, but you would also be part of a small team of people who do go into the Bristol offices. This role would be paying 28,000 and you'd be joining on a permanent basis. The role would be on a Monday to Friday basis with standard hours being 9am to 5.30pm, but the team does have some flexibility around hours, for example if you needed to work around school runs etc., this could be catered for. What to expect day to day: Oversee and manage process of ordering and distributing controlled prescription forms. Accurately record data. Support the centralised teams in dealing with requests and queries. Initiate contact with and responding to service users and other team members. Supporting with admin/audits as necessary. What do we need from you: Previous administration experience would be ideal Any prior experience working within the NHS in an admin capacity or a healthcare business/similar industry would be an advantage but not essential The ability to work from home as well as make it into the Bristol office twice (2x) a week is a must have. Able to work well as part of a team The ability to multitask and prioritise your workload independently Due to the nature of the business, you must be comfortable with having a DBS check undertaken for you if successful in the role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.
May 23, 2026
Full time
Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.
We're currently partnering with an incredible, global FMCG brand a Sales Support Coordinator into their fast-paced commercial team. This is a fantastic opportunity for someone who enjoys being the engine room behind a high-performing sales function supporting processes, coordinating key activity, and helping keep everything running smoothly across the commercial operation. The role will sit at the heart of the business, working closely with Sales, Supply Chain, Finance and Customer teams to support reporting, systems, administration and day-to-day commercial coordination. What you ll be doing: Supporting the sales team with day-to-day coordination and administration Managing CRM systems, reporting and customer data Assisting with sales reporting, forecasting and pipeline tracking Coordinating customer information, pricing and promotional activity Supporting internal processes to ensure smooth commercial operations Working cross-functionally with multiple departments across the business Helping identify opportunities to improve systems and efficiencies What we re looking for: Previous experience within sales support, commercial support or coordination Strong organisational skills with excellent attention to detail Confident managing multiple priorities in a fast-paced environment Strong systems skills, including Excel and CRM platforms Excellent communication and stakeholder management skills Proactive, solutions-focused mindset FMCG or consumer goods experience would be advantageous If you re looking for a role where you can play a key part in supporting a dynamic commercial team and building your career within FMCG, I d love to speak with you. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
May 22, 2026
Full time
We're currently partnering with an incredible, global FMCG brand a Sales Support Coordinator into their fast-paced commercial team. This is a fantastic opportunity for someone who enjoys being the engine room behind a high-performing sales function supporting processes, coordinating key activity, and helping keep everything running smoothly across the commercial operation. The role will sit at the heart of the business, working closely with Sales, Supply Chain, Finance and Customer teams to support reporting, systems, administration and day-to-day commercial coordination. What you ll be doing: Supporting the sales team with day-to-day coordination and administration Managing CRM systems, reporting and customer data Assisting with sales reporting, forecasting and pipeline tracking Coordinating customer information, pricing and promotional activity Supporting internal processes to ensure smooth commercial operations Working cross-functionally with multiple departments across the business Helping identify opportunities to improve systems and efficiencies What we re looking for: Previous experience within sales support, commercial support or coordination Strong organisational skills with excellent attention to detail Confident managing multiple priorities in a fast-paced environment Strong systems skills, including Excel and CRM platforms Excellent communication and stakeholder management skills Proactive, solutions-focused mindset FMCG or consumer goods experience would be advantageous If you re looking for a role where you can play a key part in supporting a dynamic commercial team and building your career within FMCG, I d love to speak with you. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 22, 2026
Full time
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office based Some of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Global Manufacturing / Advanced Materials We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team. The role combines operational delivery with people leadership, ensuring high service levels, strong customs compliance, and effective coordination across global markets. KEY RESPONSIBILITIES Customer Service Operations Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders. Oversee the customer complaint management process, including delegation, follow-up, and corrective actions. Provide functional cover for customer service and export activities as required. Logistics & Export Support the appointment and management of freight forwarders and logistics partners. Arrange export certification, documentation, and commissions. Manage and coordinate customs processes and export procedures across global markets, ensuring full regulatory compliance. Pricing Support Support pricing enquiries within defined parameters and escalate where required. Maintain accurate pricing records within the ERP system. Global Customer & Account Support Prepare and support customer contracts, applying knowledge of Incoterms, customs requirements, and international trade terms. Provide operational support to locally managed global customer accounts. Team Leadership Lead, motivate, and develop the customer service and export team. Support recruitment, onboarding, training, and ongoing development of team members. Conduct performance reviews and support individual development plans. Promote a collaborative team environment with shared accountability and continuous improvement. Act as a visible and trusted point of contact for both internal teams and customers. Cross-Functional Communication Maintain effective communication with global and regional managers, sales teams, and agents. Ensure strong two-way communication between customer service and other internal departments. Quality, Compliance & Company Values Support and maintain relevant ISO procedures and internal processes. Act as the primary point of contact for trade compliance matters, including export controls and customs procedures. Apply working knowledge of trade finance instruments such as letters of credit, export finance, guarantees, and advance payments. Actively promote the company's Safety-First culture, core values, and code of conduct. REQUIRED QUALIFICATIONS University or college degree in a relevant discipline (Business, Customer Service, Logistics, or similar), Or equivalent professional experience. EXPERIENCE & SKILLS 5+ years' experience in a export, logistics, or trade compliance environment. Proven experience in a team leader or senior coordinator role. Strong knowledge & experience of customs, export controls, and international trade compliance. Excellent written and verbal communication skills. Strong commercial awareness and problem-solving ability. Continuous improvement mindset. Proficient in Microsoft Office and ERP systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 22, 2026
Full time
Global Manufacturing / Advanced Materials We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team. The role combines operational delivery with people leadership, ensuring high service levels, strong customs compliance, and effective coordination across global markets. KEY RESPONSIBILITIES Customer Service Operations Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders. Oversee the customer complaint management process, including delegation, follow-up, and corrective actions. Provide functional cover for customer service and export activities as required. Logistics & Export Support the appointment and management of freight forwarders and logistics partners. Arrange export certification, documentation, and commissions. Manage and coordinate customs processes and export procedures across global markets, ensuring full regulatory compliance. Pricing Support Support pricing enquiries within defined parameters and escalate where required. Maintain accurate pricing records within the ERP system. Global Customer & Account Support Prepare and support customer contracts, applying knowledge of Incoterms, customs requirements, and international trade terms. Provide operational support to locally managed global customer accounts. Team Leadership Lead, motivate, and develop the customer service and export team. Support recruitment, onboarding, training, and ongoing development of team members. Conduct performance reviews and support individual development plans. Promote a collaborative team environment with shared accountability and continuous improvement. Act as a visible and trusted point of contact for both internal teams and customers. Cross-Functional Communication Maintain effective communication with global and regional managers, sales teams, and agents. Ensure strong two-way communication between customer service and other internal departments. Quality, Compliance & Company Values Support and maintain relevant ISO procedures and internal processes. Act as the primary point of contact for trade compliance matters, including export controls and customs procedures. Apply working knowledge of trade finance instruments such as letters of credit, export finance, guarantees, and advance payments. Actively promote the company's Safety-First culture, core values, and code of conduct. REQUIRED QUALIFICATIONS University or college degree in a relevant discipline (Business, Customer Service, Logistics, or similar), Or equivalent professional experience. EXPERIENCE & SKILLS 5+ years' experience in a export, logistics, or trade compliance environment. Proven experience in a team leader or senior coordinator role. Strong knowledge & experience of customs, export controls, and international trade compliance. Excellent written and verbal communication skills. Strong commercial awareness and problem-solving ability. Continuous improvement mindset. Proficient in Microsoft Office and ERP systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We have an excellent opportunity for a highly organised Sales & Finance Coordinator to join a manufacturing business to support the smooth running of their commercial operations. You will support the end-to-end processing of customer orders, from purchase order through to invoicing, as well as the accurate input of purchase invoices into their accounting system. This role sits at the heart of the commercial operations, acting as a key link between customers and internal teams including Sales, Finance, Production, and Supply Chain. You will play a critical role in ensuring orders are processed accurately, delivered on time, and invoiced correctly, while delivering a high standard of customer service. Key Responsibilities Order Management Process and manage customer purchase orders from entry through to delivery and invoicing Ensure all orders are accurate and aligned with agreed pricing, promotions, and commercial terms Manage order amendments, shortages, and delivery changes in collaboration with Supply Chain and Production teams Proactively identify and escalate potential issues to minimise disruption Sales Support Provide administrative support to the Sales team, including new line forms and product listings Maintain awareness of customer pricing structures and promotional activity to ensure accurate order processing Support new product launches and ongoing customer requirements Finance Support Support the end-to-end order-to-cash process, ensuring timely and accurate invoicing Process and post purchase invoices within the finance system (Xero) Maintain accurate records to support reconciliation and audit requirements Investigate and resolve invoice discrepancies and account queries Reconcile supplier statements and maintain supplier and customer accounts Monitor customer credit limits and support risk management activities Assist with VAT returns, month-end processes, and reporting Contribute to continuous improvement within the finance function Ensure clear communication and efficient fulfilment of customer orders Skills & Experience Experience in order processing, customer service, or sales administration Previous experience in a finance role Strong attention to detail with a high level of accuracy Ability to manage multiple priorities in a fast-paced environment Strong communication skills, with confidence engaging both internally and with customers Collaborative team player Strong organisational and problem-solving skills. Understanding of customer delivery requirements (desirable) Experience with ERP or order management systems (advantageous)
May 22, 2026
Full time
We have an excellent opportunity for a highly organised Sales & Finance Coordinator to join a manufacturing business to support the smooth running of their commercial operations. You will support the end-to-end processing of customer orders, from purchase order through to invoicing, as well as the accurate input of purchase invoices into their accounting system. This role sits at the heart of the commercial operations, acting as a key link between customers and internal teams including Sales, Finance, Production, and Supply Chain. You will play a critical role in ensuring orders are processed accurately, delivered on time, and invoiced correctly, while delivering a high standard of customer service. Key Responsibilities Order Management Process and manage customer purchase orders from entry through to delivery and invoicing Ensure all orders are accurate and aligned with agreed pricing, promotions, and commercial terms Manage order amendments, shortages, and delivery changes in collaboration with Supply Chain and Production teams Proactively identify and escalate potential issues to minimise disruption Sales Support Provide administrative support to the Sales team, including new line forms and product listings Maintain awareness of customer pricing structures and promotional activity to ensure accurate order processing Support new product launches and ongoing customer requirements Finance Support Support the end-to-end order-to-cash process, ensuring timely and accurate invoicing Process and post purchase invoices within the finance system (Xero) Maintain accurate records to support reconciliation and audit requirements Investigate and resolve invoice discrepancies and account queries Reconcile supplier statements and maintain supplier and customer accounts Monitor customer credit limits and support risk management activities Assist with VAT returns, month-end processes, and reporting Contribute to continuous improvement within the finance function Ensure clear communication and efficient fulfilment of customer orders Skills & Experience Experience in order processing, customer service, or sales administration Previous experience in a finance role Strong attention to detail with a high level of accuracy Ability to manage multiple priorities in a fast-paced environment Strong communication skills, with confidence engaging both internally and with customers Collaborative team player Strong organisational and problem-solving skills. Understanding of customer delivery requirements (desirable) Experience with ERP or order management systems (advantageous)
About the job PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines. Work through order allocation ensuring relevant teams are responsible for dispatch. Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate. Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required Assist with shopping team to coordinate stock for trunk shows and events Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end. Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC's. Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders Administrate stock transfers ensuring that movements are tracked end-to-end. Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures. Coordinate stock takes and report to key stakeholders on discrepancies and errors. Maintain Stock room standards Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained. Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units Ensure product ticketing is correct and reflects most relevant information Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards. Work with internal teams to support requests championing the important of saleability of stock LOGISTICS Liaise with courier companies to mitigate potential delays or service interruptions. Be first point of contact for courier services to provide export and entry paperwork. Inputting data and updating Ship Station and other shipping platforms for easy access of product information. Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates. Creation of returns paperwork optimising the use of courier options. Administrate the stock returns procedure following system and reporting requirements. Update Shopify customs product information. Who we are looking for: Highly computer literate in Office 365, especially Excel. Self-motivated and able to demonstrate using initiative Excellent written and verbal communication skills Highly organized with great time management Experience of analysis and interpretation of information and data. Numerate Enjoys a fast paced environment and is comfortable working under pressure A fast learner, who is proactive and takes ownership of allocated tasks Good problem solving skills Personable and able to liaise with clients internally and externally : Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 22, 2026
Full time
About the job PICKER/PACKER/STOCK ROOM ASSISTANT STOCK/ORDER FULFILMENT Work with Ecom and retail and warehouse teams to ensure that all shipped orders are dispatched within the given timeframes, following the required procedures and within the packaging and brand guidelines. Work through order allocation ensuring relevant teams are responsible for dispatch. Create shipment paperwork across retail, Ecom and assists on wholesale ensuring the documentation is up to date and accurate. Be responsible for managing packaging and stationary quantities, working with the Stock and Finance Coordinator to allocate where required Assist with shopping team to coordinate stock for trunk shows and events Ensure that order fulfilment is accurately tracked in Shopify through automatic and manual processes. STOCK CONTROL Be responsible for stock accuracy in store, ensuring the processes and procedures for stock movements are followed end-to-end. Perform regular stock checks and work with Stock and Finance Coordinator to reconcile any errors Ensure that all retail streams are reflecting the sales plan and ensure stock availability is reflected across store and DC's. Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders Administrate stock transfers ensuring that movements are tracked end-to-end. Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures. Coordinate stock takes and report to key stakeholders on discrepancies and errors. Maintain Stock room standards Perform regular packaging checks to report to the Store Manager to ensure stock levels are maintained. Submit weekly replenishment requests to the warehouse and promptly report any discrepancies between requested and received units Ensure product ticketing is correct and reflects most relevant information Check and book in deliveries ensuring that inventory data is correct, and discrepancies are reported and rectified in coordination with relevant stakeholders Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards. Work with internal teams to support requests championing the important of saleability of stock LOGISTICS Liaise with courier companies to mitigate potential delays or service interruptions. Be first point of contact for courier services to provide export and entry paperwork. Inputting data and updating Ship Station and other shipping platforms for easy access of product information. Work with cross-functional teams to provide updates on Returns Request to support sales team to reduce returns rates. Creation of returns paperwork optimising the use of courier options. Administrate the stock returns procedure following system and reporting requirements. Update Shopify customs product information. Who we are looking for: Highly computer literate in Office 365, especially Excel. Self-motivated and able to demonstrate using initiative Excellent written and verbal communication skills Highly organized with great time management Experience of analysis and interpretation of information and data. Numerate Enjoys a fast paced environment and is comfortable working under pressure A fast learner, who is proactive and takes ownership of allocated tasks Good problem solving skills Personable and able to liaise with clients internally and externally : Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Please apply with a covering message stating your salary expectations and confirming that you have the right to work in the UK without restriction. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator / Clinic Care Coordinator A fantastic part-time opportunity for an organised Administrator with customer service, diary management, data entry, scheduling and healthcare administration skills. If you've also worked in the following roles, we'd also like to hear from you: Clinic Administrator, Medical Administrator, Clinic Administration Assistant, Patient Services Administrator, Office Coordinator, Office Admin, Administration Assistant, Office Administrator SALARY: Competitive + Benefits LOCATION: Glasgow, Scotland JOB TYPE: Part-Time, Permanent WORKING HOURS: 20 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator / Clinic Care Coordinator to support the smooth running of a busy private healthcare clinic in Glasgow. As the Administrator / Clinic Care Coordinator you will provide high-quality administrative support from enquiry through to patient delivery, liaising with clinical, technical, finance and administration teams. The Administrator / Clinic Care Coordinator will use excellent communication skills, organisation skills, Microsoft Office, database management, diary management and record keeping to help deliver a professional, empathetic patient experience. This is an excellent opportunity for someone who enjoys varied administration, customer care and building strong working relationships with patients, colleagues and external partners. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Administrator / Clinic Care Coordinator include: Patient Administration: provide administration support to new and existing private clients and third-party referrers, helping to deliver a service of the highest standard Enquiry Handling: deal with email and telephone enquiries from case managers, lawyers, patients and external partners in a timely and professional manner Appointment Scheduling: arrange clinical rehabilitation assessments, lower limb trauma clinic appointments and patient episodes in collaboration with clinicians Database Management: maintain accurate, comprehensive and up-to-date patient records using the company database and manual files where required Diary Management: support onsite clinicians by managing diaries, job summaries and appointment planning Clinic Coordination: attend weekly planning meetings with clinicians and the clinic coordinator to support clinical and manufacturing efficiency Orthotic Administration: provide full orthotic administration from consultation through to delivery, ensuring labour and parts are allocated correctly Prosthetic Support: help arrange prosthetic client appointments, process and track component orders and ensure payment requirements are followed where applicable Finance Administration: raise quotations and sales invoices, ensuring relevant documentation and payments are received ahead of appointments Relationship Building: proactively build relationships with referring third parties to help increase the clinic caseload Team Support: work as part of a multi-site administration team, covering colleagues where required and supporting standard working practices Compliance: work to company, ISO, health and safety and operating procedures at all times CANDIDATE REQUIREMENTS Customer Care: sound customer-facing communication skills with an empathetic, understanding and professional approach Administration Experience: previous experience in an administration, office support, healthcare administration or customer service role Organisation Skills: strong ability to multitask, prioritise workload and work to defined deadlines Communication Skills: confident when interacting with patients, colleagues, clinicians and external partners at all levels Microsoft Office: excellent working knowledge of Microsoft Office packages, including Outlook, Word and Excel Database Skills: ability to maintain accurate records and update systems with care and attention to detail Teamwork: ability to support and work effectively as part of a multi-site administration team Confidentiality: understanding of the need to handle sensitive and confidential information appropriately Self-Motivation: proactive, reliable and able to manage day-to-day tasks with minimal supervision Flexibility: willing to support general clinic duties, mini projects, stores and dispatch cover when required HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14709 Part-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Glasgow, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 21, 2026
Full time
Administrator / Clinic Care Coordinator A fantastic part-time opportunity for an organised Administrator with customer service, diary management, data entry, scheduling and healthcare administration skills. If you've also worked in the following roles, we'd also like to hear from you: Clinic Administrator, Medical Administrator, Clinic Administration Assistant, Patient Services Administrator, Office Coordinator, Office Admin, Administration Assistant, Office Administrator SALARY: Competitive + Benefits LOCATION: Glasgow, Scotland JOB TYPE: Part-Time, Permanent WORKING HOURS: 20 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator / Clinic Care Coordinator to support the smooth running of a busy private healthcare clinic in Glasgow. As the Administrator / Clinic Care Coordinator you will provide high-quality administrative support from enquiry through to patient delivery, liaising with clinical, technical, finance and administration teams. The Administrator / Clinic Care Coordinator will use excellent communication skills, organisation skills, Microsoft Office, database management, diary management and record keeping to help deliver a professional, empathetic patient experience. This is an excellent opportunity for someone who enjoys varied administration, customer care and building strong working relationships with patients, colleagues and external partners. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Administrator / Clinic Care Coordinator include: Patient Administration: provide administration support to new and existing private clients and third-party referrers, helping to deliver a service of the highest standard Enquiry Handling: deal with email and telephone enquiries from case managers, lawyers, patients and external partners in a timely and professional manner Appointment Scheduling: arrange clinical rehabilitation assessments, lower limb trauma clinic appointments and patient episodes in collaboration with clinicians Database Management: maintain accurate, comprehensive and up-to-date patient records using the company database and manual files where required Diary Management: support onsite clinicians by managing diaries, job summaries and appointment planning Clinic Coordination: attend weekly planning meetings with clinicians and the clinic coordinator to support clinical and manufacturing efficiency Orthotic Administration: provide full orthotic administration from consultation through to delivery, ensuring labour and parts are allocated correctly Prosthetic Support: help arrange prosthetic client appointments, process and track component orders and ensure payment requirements are followed where applicable Finance Administration: raise quotations and sales invoices, ensuring relevant documentation and payments are received ahead of appointments Relationship Building: proactively build relationships with referring third parties to help increase the clinic caseload Team Support: work as part of a multi-site administration team, covering colleagues where required and supporting standard working practices Compliance: work to company, ISO, health and safety and operating procedures at all times CANDIDATE REQUIREMENTS Customer Care: sound customer-facing communication skills with an empathetic, understanding and professional approach Administration Experience: previous experience in an administration, office support, healthcare administration or customer service role Organisation Skills: strong ability to multitask, prioritise workload and work to defined deadlines Communication Skills: confident when interacting with patients, colleagues, clinicians and external partners at all levels Microsoft Office: excellent working knowledge of Microsoft Office packages, including Outlook, Word and Excel Database Skills: ability to maintain accurate records and update systems with care and attention to detail Teamwork: ability to support and work effectively as part of a multi-site administration team Confidentiality: understanding of the need to handle sensitive and confidential information appropriately Self-Motivation: proactive, reliable and able to manage day-to-day tasks with minimal supervision Flexibility: willing to support general clinic duties, mini projects, stores and dispatch cover when required HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14709 Part-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Glasgow, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
We are seeking an experienced and commercially minded Head of Projects to lead the successful delivery of projects from point of sale through to completion within a fast paced manufacturing environment. This role is responsible for overseeing the full project lifecycle, ensuring operational excellence, strong client relationships, and high-quality delivery standards across all projects. The successful candidate will manage a small team of Project Managers/Coordinators while acting as the central link between sales, operations, clients, and delivery teams. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment and can balance strategic oversight with day-to-day project execution. Key Responsibilities Oversee all projects from handover after sale through to final delivery and completion. Ensure projects are delivered on time, within budget, and to agreed quality standards. Monitor project performance, identify risks, and implement proactive solutions. Manage project priorities and resource allocation across multiple concurrent projects. Maintain clear visibility of project pipelines, statuses, and delivery milestones. Lead, mentor, and support a small team of Project Managers and Coordinators. Conduct regular performance reviews, coaching sessions, and development planning. Act as a senior point of contact for clients throughout project delivery. Build strong working relationships with internal departments including Sales, Finance, and Operations. Ensure smooth project handovers from the sales team into delivery. Manage client expectations and ensure excellent customer satisfaction throughout the project lifecycle. The Ideal Candidate Proven experience in a senior project management or project delivery leadership role. Experience overseeing multiple projects simultaneously from sale to completion. Strong people management experience, ideally managing small teams. Excellent organisational and stakeholder management skills. Commercial awareness with experience managing budgets and project profitability. Ability to work under pressure and manage competing priorities. Strong communication and problem-solving skills. Proficiency with project management tools and reporting systems.
May 20, 2026
Full time
We are seeking an experienced and commercially minded Head of Projects to lead the successful delivery of projects from point of sale through to completion within a fast paced manufacturing environment. This role is responsible for overseeing the full project lifecycle, ensuring operational excellence, strong client relationships, and high-quality delivery standards across all projects. The successful candidate will manage a small team of Project Managers/Coordinators while acting as the central link between sales, operations, clients, and delivery teams. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment and can balance strategic oversight with day-to-day project execution. Key Responsibilities Oversee all projects from handover after sale through to final delivery and completion. Ensure projects are delivered on time, within budget, and to agreed quality standards. Monitor project performance, identify risks, and implement proactive solutions. Manage project priorities and resource allocation across multiple concurrent projects. Maintain clear visibility of project pipelines, statuses, and delivery milestones. Lead, mentor, and support a small team of Project Managers and Coordinators. Conduct regular performance reviews, coaching sessions, and development planning. Act as a senior point of contact for clients throughout project delivery. Build strong working relationships with internal departments including Sales, Finance, and Operations. Ensure smooth project handovers from the sales team into delivery. Manage client expectations and ensure excellent customer satisfaction throughout the project lifecycle. The Ideal Candidate Proven experience in a senior project management or project delivery leadership role. Experience overseeing multiple projects simultaneously from sale to completion. Strong people management experience, ideally managing small teams. Excellent organisational and stakeholder management skills. Commercial awareness with experience managing budgets and project profitability. Ability to work under pressure and manage competing priorities. Strong communication and problem-solving skills. Proficiency with project management tools and reporting systems.
We are seeking a talented and proactive Production Scheduling Coordinator/Administrator to join our specialist engineering client in Shipley. This pivotal role is integral to ensuring the seamless fulfillment of customer orders and project deadlines and has interactions spanning across the business from design, engineering, quality, purchasing. stores, assembly and despatch. We are recruiting on behalf of a Global leader in the design, development, and manufacture of high-speed metal forming and finishing machinery, with an $8.5 bn turnover, a reputation for excellence and operations in 41 countries. They have proudly achieved The Queen s Awards for Enterprise for their international trade, innovation and sustainable development. Salary, hours and benefits: Up to £34,851 per annum, depending on experience. Non-contractual company bonus 33 days holiday (inclusive of stats) Westfield Health Up to 9% employer pension contributions, 6% employee contributions Flexible start and finish times, 37.5 hours per week core hours Monday to Thursday 9:30 to 12:00 and 14:00 to 16:30 & Friday 9:30 to 13:00. About the Role: As a Production Scheduling Coordinator, you will harness the power of the MRP2 process to meticulously coordinate tasks across multiple departments. Your key responsibilities will include: Collaborative Planning: Work closely with Sales during the quote phase to provide accurate lead time estimates and ensure Engineering meets target issue dates. Data Management: Verify data integrity of part setups and ensure Production Engineering makes timely Make/Buy decisions. Scheduling Excellence: Produce precise schedules and maintain the MRP Exception Listing spreadsheet. Financial Liaison: Collaborate with Finance to perform standard cost build-ups on Make parts, enabling timely production work orders. About You: Demonstrate efficiency and accuracy using MRP2. Have understanding of Bill of Materials and Routings. Be proficient in Microsoft Office applications, including Excel, Word, and Outlook. Have a background in scheduling or supply chain. Work with an organised approach with a can-do attitude, able to communicate effectively and work to tight deadlines. Display excellent verbal and written communication skills to interact with internal and external stakeholders. Possess strong problem-solving skills, adaptability, and the ability to work effectively within and across project teams. Demonstrate high-quality work, sound judgment, and initiative. If you are a detail-oriented professional with a passion for production scheduling and coordination, we want to hear from you! Apply now online or contact Jess at Cubed Talent on (phone number removed).
Oct 09, 2025
Full time
We are seeking a talented and proactive Production Scheduling Coordinator/Administrator to join our specialist engineering client in Shipley. This pivotal role is integral to ensuring the seamless fulfillment of customer orders and project deadlines and has interactions spanning across the business from design, engineering, quality, purchasing. stores, assembly and despatch. We are recruiting on behalf of a Global leader in the design, development, and manufacture of high-speed metal forming and finishing machinery, with an $8.5 bn turnover, a reputation for excellence and operations in 41 countries. They have proudly achieved The Queen s Awards for Enterprise for their international trade, innovation and sustainable development. Salary, hours and benefits: Up to £34,851 per annum, depending on experience. Non-contractual company bonus 33 days holiday (inclusive of stats) Westfield Health Up to 9% employer pension contributions, 6% employee contributions Flexible start and finish times, 37.5 hours per week core hours Monday to Thursday 9:30 to 12:00 and 14:00 to 16:30 & Friday 9:30 to 13:00. About the Role: As a Production Scheduling Coordinator, you will harness the power of the MRP2 process to meticulously coordinate tasks across multiple departments. Your key responsibilities will include: Collaborative Planning: Work closely with Sales during the quote phase to provide accurate lead time estimates and ensure Engineering meets target issue dates. Data Management: Verify data integrity of part setups and ensure Production Engineering makes timely Make/Buy decisions. Scheduling Excellence: Produce precise schedules and maintain the MRP Exception Listing spreadsheet. Financial Liaison: Collaborate with Finance to perform standard cost build-ups on Make parts, enabling timely production work orders. About You: Demonstrate efficiency and accuracy using MRP2. Have understanding of Bill of Materials and Routings. Be proficient in Microsoft Office applications, including Excel, Word, and Outlook. Have a background in scheduling or supply chain. Work with an organised approach with a can-do attitude, able to communicate effectively and work to tight deadlines. Display excellent verbal and written communication skills to interact with internal and external stakeholders. Possess strong problem-solving skills, adaptability, and the ability to work effectively within and across project teams. Demonstrate high-quality work, sound judgment, and initiative. If you are a detail-oriented professional with a passion for production scheduling and coordination, we want to hear from you! Apply now online or contact Jess at Cubed Talent on (phone number removed).
ROYO is looking for a Bookkeeper - Entertainment Group. ROYO is a diversified group operating across live entertainment sectors; touring and West end Theatre productions, family theatre shows, video production, venue operations, licensing, and merchandising for theatre productions. We develop commercial content for UK and international markets shown in a number of concurrent large scale theatrical. Our group encompasses Studio Twenty, a leading video production company for theatrical marketing assets, and an immersive event venue on Tottenham Court Road This role will support ROYO's financial administration across our diverse business operations. The position plays a crucial role in ensuring smooth day-to-day financial management and will provide exposure to multiple industry verticals. The successful applicant will join a group-wide finance team of 3 employees and report to the Commercial Manager. This full-time role is based in ROYO's central London office. Key Responsibilities: Financial Operations: Day-to-day bookkeeping using QuickBooks and Soldo systems Prepare VAT returns in line with Making Tax Digital requirements Reconcile bank accounts, credit cards, and expense claims accurately and efficiently Manage petty cash, floats and employee payment card systems Administration of general ledger, internal costings, and month-end procedures Business Administration: Process purchase invoices, credit cards, and weekly expense postings Assist with project accounting, multi-entity consolidation, and project-specific Profit & Loss statements Prepare accounts payable for pay runs and operate bank accounts Compile sales reports and assist with budget management and forecasting Liaise directly with cross-sector suppliers, agencies, venues and business partners Compliance & Reporting: Issue financial statements and liaise with external accountants Prepare correspondence with HMRC, Companies House and other authorities Support payroll processing and coordinate timely payment of salaries, pension contributions, and taxes alongside and as instructed by the Finance Coordinator Manage starter forms, employee data, and onboarding procedures Maintain supplier terms and ensure compliance with all conditions General Support: Provide office administration support including phone coverage and visitor reception Handle confidential information with discretion and professionalism Ensure office operations run smoothly for a busy working environment Essential Requirements: Minimum 1 year relevant professional experience in bookkeeping or finance role Advanced knowledge of Microsoft Excel and office software Strong numerical skills and attention to detail Sound understanding of financial management principles and processes Working knowledge of VAT and corporation tax Excellent organisational and communication skills Ability to work independently, problem-solve, and remain calm under pressure Desirable: Bookkeeping qualifications (AAT Level 2+ or similar) • Experience with QuickBooks and Soldo systems Multi-sector business experience valued Adaptability across different business models Experience in a growth company environment What We Offer: Salary range £30,000 to £37,000 depending on experience One year fixed term contract Exposure to diverse business operations and professional development opportunities • Fast-paced, entrepreneurial environment Attractive occupational benefits package 35 working hours per week, Monday to Friday, 10:00am to 6:00pm Hybrid working available after completion of probation period 20 days' holiday per year plus all bank and public holidays Study support and internal trainings
Oct 04, 2025
Full time
ROYO is looking for a Bookkeeper - Entertainment Group. ROYO is a diversified group operating across live entertainment sectors; touring and West end Theatre productions, family theatre shows, video production, venue operations, licensing, and merchandising for theatre productions. We develop commercial content for UK and international markets shown in a number of concurrent large scale theatrical. Our group encompasses Studio Twenty, a leading video production company for theatrical marketing assets, and an immersive event venue on Tottenham Court Road This role will support ROYO's financial administration across our diverse business operations. The position plays a crucial role in ensuring smooth day-to-day financial management and will provide exposure to multiple industry verticals. The successful applicant will join a group-wide finance team of 3 employees and report to the Commercial Manager. This full-time role is based in ROYO's central London office. Key Responsibilities: Financial Operations: Day-to-day bookkeeping using QuickBooks and Soldo systems Prepare VAT returns in line with Making Tax Digital requirements Reconcile bank accounts, credit cards, and expense claims accurately and efficiently Manage petty cash, floats and employee payment card systems Administration of general ledger, internal costings, and month-end procedures Business Administration: Process purchase invoices, credit cards, and weekly expense postings Assist with project accounting, multi-entity consolidation, and project-specific Profit & Loss statements Prepare accounts payable for pay runs and operate bank accounts Compile sales reports and assist with budget management and forecasting Liaise directly with cross-sector suppliers, agencies, venues and business partners Compliance & Reporting: Issue financial statements and liaise with external accountants Prepare correspondence with HMRC, Companies House and other authorities Support payroll processing and coordinate timely payment of salaries, pension contributions, and taxes alongside and as instructed by the Finance Coordinator Manage starter forms, employee data, and onboarding procedures Maintain supplier terms and ensure compliance with all conditions General Support: Provide office administration support including phone coverage and visitor reception Handle confidential information with discretion and professionalism Ensure office operations run smoothly for a busy working environment Essential Requirements: Minimum 1 year relevant professional experience in bookkeeping or finance role Advanced knowledge of Microsoft Excel and office software Strong numerical skills and attention to detail Sound understanding of financial management principles and processes Working knowledge of VAT and corporation tax Excellent organisational and communication skills Ability to work independently, problem-solve, and remain calm under pressure Desirable: Bookkeeping qualifications (AAT Level 2+ or similar) • Experience with QuickBooks and Soldo systems Multi-sector business experience valued Adaptability across different business models Experience in a growth company environment What We Offer: Salary range £30,000 to £37,000 depending on experience One year fixed term contract Exposure to diverse business operations and professional development opportunities • Fast-paced, entrepreneurial environment Attractive occupational benefits package 35 working hours per week, Monday to Friday, 10:00am to 6:00pm Hybrid working available after completion of probation period 20 days' holiday per year plus all bank and public holidays Study support and internal trainings
Job Title: Bid Manager Location : Sheffield Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC. Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines. You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required. You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable. In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS's bid management processes, artefacts and best practices across all regions. Responsibilities: Support the Sales Operations Manager to manage the bid management and associated artefacts Imbed the structured thinking principles into all lines of business, i.e. become our "SCQA Champion" Acting as a point of contact and overall coordinator for the deal team Scheduling and planning internal activities to meet client and internal milestones (including developing and maintaining the work plan) Providing guidance to deal teams around our predefined processes and artefacts Owning / Managing the development of key client deliverables Ensuring TNS' quality standards are met Developing and implementing robust bid management reporting structure Conducting, managing and coordinating appropriate stakeholder meetings and forums. Add to the professional image of TNS towards our new and existing customers Apply structured working methods Prepare concise and clear documentation Develop a bid management knowledge repository Ensure deliverables are finalized on time and of high quality Pro-actively report on deliverable status and progress Consult peers and colleagues where needed to guarantee a high-quality product Be a driver within the blended team to get things done, both professionally as socially Ad hoc tasks as required Measures of Success: Retention and growth of TNS' business Development and progression of bid management capability Performance against timelines and deliverables Client feedback to responses Process improvement Appropriate level of issues management and escalation Provision of timeline reporting and progress updates Experience: Minimum of 5+ years' experience in a similar role, in example pre-sales, sales operations support, bid management. Solid background in sales environment and dealing with sales representatives Advanced communication and grammatical skills Advanced MS Power Point, Excel and Word skills Strong time management & organizational skills Methodical and self-motivated, problems solving Attention to detail with the ability to work in a pressurised environment Experience of problem solving or identifying solutions for client needs Excellent organisational skills Highly developed inter-personal skills Strong influencer skills A "driver", that makes things happen Qualifications: Bachelors Degree preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Proposal Manager, Tender Manager, RFP Manager, Pursuit Leader, Capture Manager, Deal Manager, BID Specialist, may also be considered for this role.
Oct 03, 2025
Full time
Job Title: Bid Manager Location : Sheffield Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC. Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines. You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required. You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable. In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS's bid management processes, artefacts and best practices across all regions. Responsibilities: Support the Sales Operations Manager to manage the bid management and associated artefacts Imbed the structured thinking principles into all lines of business, i.e. become our "SCQA Champion" Acting as a point of contact and overall coordinator for the deal team Scheduling and planning internal activities to meet client and internal milestones (including developing and maintaining the work plan) Providing guidance to deal teams around our predefined processes and artefacts Owning / Managing the development of key client deliverables Ensuring TNS' quality standards are met Developing and implementing robust bid management reporting structure Conducting, managing and coordinating appropriate stakeholder meetings and forums. Add to the professional image of TNS towards our new and existing customers Apply structured working methods Prepare concise and clear documentation Develop a bid management knowledge repository Ensure deliverables are finalized on time and of high quality Pro-actively report on deliverable status and progress Consult peers and colleagues where needed to guarantee a high-quality product Be a driver within the blended team to get things done, both professionally as socially Ad hoc tasks as required Measures of Success: Retention and growth of TNS' business Development and progression of bid management capability Performance against timelines and deliverables Client feedback to responses Process improvement Appropriate level of issues management and escalation Provision of timeline reporting and progress updates Experience: Minimum of 5+ years' experience in a similar role, in example pre-sales, sales operations support, bid management. Solid background in sales environment and dealing with sales representatives Advanced communication and grammatical skills Advanced MS Power Point, Excel and Word skills Strong time management & organizational skills Methodical and self-motivated, problems solving Attention to detail with the ability to work in a pressurised environment Experience of problem solving or identifying solutions for client needs Excellent organisational skills Highly developed inter-personal skills Strong influencer skills A "driver", that makes things happen Qualifications: Bachelors Degree preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Proposal Manager, Tender Manager, RFP Manager, Pursuit Leader, Capture Manager, Deal Manager, BID Specialist, may also be considered for this role.
Job Title: Bid Writing Manager Location: Orpington - BR5 3QY Salary: 40,000 - 50,000 per annum (depending on experience) Job Type: Permanent, Full Time We're a growing Facilities Management business looking for a Bid Writing Manager to help us secure new contracts and drive business growth. If you have a minimum of 2/3 years' successful bid writing experience for tenders in Hard Facilities Management this could be the role for you. You'll take ownership of the end-to-end bid process - from tracking opportunities and coordinating input, to writing and submitting high-quality proposals. Working closely with our Technical Services Director and Operations team, you'll translate technical and service information into clear, persuasive content that showcases our value to clients. This is a hands-on role where you'll play a key part in the future success of our company, creating new opportunities and following up on outstanding quotes. Minimum of 5 years' technical experience in HARD FM or related field. About us: GCP Facilities Ltd is a Support Services Provider in Facilities Management, offering a range of Hard and Soft FM solutions. We pride ourselves on building strong relationships with our customers while maintaining the highest standards in quality and compliance. What you'll do: Lead and deliver full bid and tender submissions Write and edit compelling responses tailored to client needs Gather input from FM operations, HR, and finance teams Maintain a library of case studies, CVs, and supporting materials Track opportunities across tender portals and frameworks Follow through on all existing quotes within the business What we're looking for: Proven bid writing or proposal management experience (ideally in Facilities Management or related services) Excellent writing, editing, and organisational skills Ability to work under pressure and manage deadlines Commercial awareness of Hard FM services. Proactive and adaptable, comfortable working in a small team If you're motivated, sales-driven, and want to make a real impact in a growing company, we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Tender Specialist; Bid Manager; Grants Writer; Business Development Writer; Contract Specialist; Business Development Specialist, Business Development Bid Writer, New Business Contracts, Bid and Proposal Coordinator; may also be considered for this role.
Oct 03, 2025
Full time
Job Title: Bid Writing Manager Location: Orpington - BR5 3QY Salary: 40,000 - 50,000 per annum (depending on experience) Job Type: Permanent, Full Time We're a growing Facilities Management business looking for a Bid Writing Manager to help us secure new contracts and drive business growth. If you have a minimum of 2/3 years' successful bid writing experience for tenders in Hard Facilities Management this could be the role for you. You'll take ownership of the end-to-end bid process - from tracking opportunities and coordinating input, to writing and submitting high-quality proposals. Working closely with our Technical Services Director and Operations team, you'll translate technical and service information into clear, persuasive content that showcases our value to clients. This is a hands-on role where you'll play a key part in the future success of our company, creating new opportunities and following up on outstanding quotes. Minimum of 5 years' technical experience in HARD FM or related field. About us: GCP Facilities Ltd is a Support Services Provider in Facilities Management, offering a range of Hard and Soft FM solutions. We pride ourselves on building strong relationships with our customers while maintaining the highest standards in quality and compliance. What you'll do: Lead and deliver full bid and tender submissions Write and edit compelling responses tailored to client needs Gather input from FM operations, HR, and finance teams Maintain a library of case studies, CVs, and supporting materials Track opportunities across tender portals and frameworks Follow through on all existing quotes within the business What we're looking for: Proven bid writing or proposal management experience (ideally in Facilities Management or related services) Excellent writing, editing, and organisational skills Ability to work under pressure and manage deadlines Commercial awareness of Hard FM services. Proactive and adaptable, comfortable working in a small team If you're motivated, sales-driven, and want to make a real impact in a growing company, we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Tender Specialist; Bid Manager; Grants Writer; Business Development Writer; Contract Specialist; Business Development Specialist, Business Development Bid Writer, New Business Contracts, Bid and Proposal Coordinator; may also be considered for this role.
