Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 21, 2026
Full time
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
May 21, 2026
Full time
Who We Are BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world's leading financial services firms to help them to operate more effectively. Expand's activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance. Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore and New York. At Expand we're proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy. What You'll Do We're looking for a highly skilled Principal Engineer with a passion for data, cloud technologies, and building robust, scalable solutions - who also brings strategic product thinking and cross-functional leadership . In this role, you'll not only lead the design and implementation of the data infrastructure that powers advanced analytics and data science across our platforms, but also contribute to the strategic direction, roadmap, and execution of data products in collaboration with senior stakeholders. Architect & Build Scalable Data Solutions Collaborate closely with senior product stakeholders to understand data needs and architect end-to-end ingestion pipelines Design and build robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring best practices in data governance and security Create and manage hybrid cloud data environments and support data pipelines for big data platforms Product Strategy & Execution Contribute to the strategy and vision for our data products, helping to define and evolve product roadmaps from launch through scale Oversee day-to-day execution of product initiatives across cross-functional teams Lead by example to help foster a high-performing, collaborative, and agile culture Proactively identify and mitigate business, operational, and governance risks Provide clear, data-driven updates on product performance and technical milestones to stakeholders Collaborate Across Disciplines Work together with data scientists to understand analytical needs and curate high-quality data sets Map data fields to business hypotheses, wrangle data, and ensure datasets are model-ready Contribute to a cross-functional engineering culture with a focus on quality, automation, and continuous improvement Ensure Secure & Compliant Practices Apply strong knowledge of information security principles to ensure compliant handling of sensitive client data Build and deploy solutions with security, maintainability, and scalability top of mind What You'll Bring An ideal candidate will have: Proven experience in a hands-on technical role delivering impact through data engineering, software development, or analytics Demonstrated success in launching and scaling technical products or platforms Strong programming skills in at least two of the following: Python, SQL, Java Commercial experience in client-facing projects is a plus, especially within multi-disciplinary teams Deep knowledge of database technologies: Distributed systems (e.g., Spark, Hadoop, EMR) RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL) NoSQL (e.g., MongoDB, Cassandra, DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and release management Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP Familiarity with traditional ETL tools (e.g., Informatica, Talend, Pentaho, DataStage) and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients' needs and create a welcoming culture for us all to enjoy. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. If you're a quick learner, conscientious and friendly, you might be just the person we're looking for. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Location: Heart of London (Hybrid - Vibrant City Office & Remote Flexibility) Sector: High-Growth FinTech Reporting to: CFO Do you live for the rush of a fast-paced environment? Are you a wizard with numbers who can also tell the story behind the data? We are one of London's most exciting FinTech scale-ups, and we're looking for a Powerhouse Financial Controller to be the engine room of our global expansion! We aren't looking for a "traditional" bean counter. We want a strategic leader, a process-improver, and a mentor who can turn complex data into actionable gold. If you're ready to own the numbers and shape the future of finance, read on! The Mission As our Financial Controller, you will be the bridge between technical accounting excellence and strategic commercial insight. You'll oversee the bedrock of our financial operations while keeping your eyes on the horizon. Your Squad: You'll be leading and inspiring a high-performing team across: Financial Reporting: Ensuring our accounts are airtight and audit-ready. FP&A: Driving the budget, forecasting, and "what-if" scenarios that fuel our growth. Accounts Payable (AP): Streamlining our spend and maintaining world-class vendor relationships. What You'll Be Crushing Every Day Financial Reporting Excellence: Own the month-end close, statutory reporting, and tax compliance. You'll make sure our financial health is transparent, accurate, and lightning-fast. Strategic FP&A: Partner with the CFO to build robust models. You won't just report the past; you'll help us predict the future, identifying risks and seizing opportunities. Leadership & Mentorship: You're a coach at heart. You'll manage and develop a talented team, fostering a culture of continuous improvement and high energy. Process Innovation: We're a FinTech-we hate manual tasks! You'll be tasked with automating workflows, implementing new systems, and making our finance stack the envy of the industry. Board-Level Insight: Translate "accounting-speak" into clear, punchy insights for the leadership team and investors. Who You Are Fully Qualified: You're ACA, ACCA, or CIMA qualified with several years of post-qualified experience (ideally within FinTech or a high-growth tech environment). A Hybrid Hero: You've got the technical "Financial Reporting" chops but the commercial "FP&A" brain to match. A People Person: You enjoy managing teams and know how to get the best out of different personalities. Tech-Savvy: You're a pro with modern ERPs (NetSuite, Xero, etc.) and you probably dream in Excel formulas (or SQL/Python-even better!). London-Ready: You love the energy of the London tech scene and thrive in an environment that moves at 100mph.
May 21, 2026
Full time
Location: Heart of London (Hybrid - Vibrant City Office & Remote Flexibility) Sector: High-Growth FinTech Reporting to: CFO Do you live for the rush of a fast-paced environment? Are you a wizard with numbers who can also tell the story behind the data? We are one of London's most exciting FinTech scale-ups, and we're looking for a Powerhouse Financial Controller to be the engine room of our global expansion! We aren't looking for a "traditional" bean counter. We want a strategic leader, a process-improver, and a mentor who can turn complex data into actionable gold. If you're ready to own the numbers and shape the future of finance, read on! The Mission As our Financial Controller, you will be the bridge between technical accounting excellence and strategic commercial insight. You'll oversee the bedrock of our financial operations while keeping your eyes on the horizon. Your Squad: You'll be leading and inspiring a high-performing team across: Financial Reporting: Ensuring our accounts are airtight and audit-ready. FP&A: Driving the budget, forecasting, and "what-if" scenarios that fuel our growth. Accounts Payable (AP): Streamlining our spend and maintaining world-class vendor relationships. What You'll Be Crushing Every Day Financial Reporting Excellence: Own the month-end close, statutory reporting, and tax compliance. You'll make sure our financial health is transparent, accurate, and lightning-fast. Strategic FP&A: Partner with the CFO to build robust models. You won't just report the past; you'll help us predict the future, identifying risks and seizing opportunities. Leadership & Mentorship: You're a coach at heart. You'll manage and develop a talented team, fostering a culture of continuous improvement and high energy. Process Innovation: We're a FinTech-we hate manual tasks! You'll be tasked with automating workflows, implementing new systems, and making our finance stack the envy of the industry. Board-Level Insight: Translate "accounting-speak" into clear, punchy insights for the leadership team and investors. Who You Are Fully Qualified: You're ACA, ACCA, or CIMA qualified with several years of post-qualified experience (ideally within FinTech or a high-growth tech environment). A Hybrid Hero: You've got the technical "Financial Reporting" chops but the commercial "FP&A" brain to match. A People Person: You enjoy managing teams and know how to get the best out of different personalities. Tech-Savvy: You're a pro with modern ERPs (NetSuite, Xero, etc.) and you probably dream in Excel formulas (or SQL/Python-even better!). London-Ready: You love the energy of the London tech scene and thrive in an environment that moves at 100mph.
My client is a high growth payments FinTech which has already achieved significant market share of the UK payments business. The plan is to continue this growth and backed by a significant PE player the business is in growth mode. The CFO has need of a high calibre Finance Director who can take ownership for leading the controller activities of the newly created company including accounting and internal controls (incl. SOX), consolidation and external financial reporting, stress models and wind-down plans. In addition the department will own all finance related policy documentation, statutory compliance, Procurement, Tax and accounting operations teams where this is significant support from a near shored location. The current team size is 10-15 and this is expected to grow This is a senior management role playing a critical part in driving the strategic and operation set up of the finance team. The role holder will have ownership of the front to back financial and management reporting of the company as well as statutory and regulatory reporting. The role is based near Canary Wharf and flexible working is available. a strong package of salary and bonus plus benefits are on offer. If you are an established Finance Director/Controller or finance focused CFO from a Fintech or SAAS background this could be a great platform to grow your career. Broader Financial services candidates will be considered but you must have built something from the ground up or been involved in significant finance transformation work to implement new systems. You must have right to work in the UK without sponsorship to be considered.
May 21, 2026
Full time
My client is a high growth payments FinTech which has already achieved significant market share of the UK payments business. The plan is to continue this growth and backed by a significant PE player the business is in growth mode. The CFO has need of a high calibre Finance Director who can take ownership for leading the controller activities of the newly created company including accounting and internal controls (incl. SOX), consolidation and external financial reporting, stress models and wind-down plans. In addition the department will own all finance related policy documentation, statutory compliance, Procurement, Tax and accounting operations teams where this is significant support from a near shored location. The current team size is 10-15 and this is expected to grow This is a senior management role playing a critical part in driving the strategic and operation set up of the finance team. The role holder will have ownership of the front to back financial and management reporting of the company as well as statutory and regulatory reporting. The role is based near Canary Wharf and flexible working is available. a strong package of salary and bonus plus benefits are on offer. If you are an established Finance Director/Controller or finance focused CFO from a Fintech or SAAS background this could be a great platform to grow your career. Broader Financial services candidates will be considered but you must have built something from the ground up or been involved in significant finance transformation work to implement new systems. You must have right to work in the UK without sponsorship to be considered.
Product Analyst - 12-month Contract London Hybrid (3 days onsite) A leading Financial Services company is seeking a Product Analyst / Product Manager to support CDD, KYC, and customer onboarding capabilities within a SAFe / Agile delivery environment. Key Responsibilities Support CDD/KYC and onboarding products in a regulated financial services environment Manage and prioritise the product backlog (epics, features, user stories) Contribute to PI planning , Agile ceremonies, and SAFe delivery Work closely with compliance, operations, technology, and product stakeholders Support roadmapping and strategic product planning Required Experience Experience as a Product Analyst, Product Owner, or Product Manager Background in financial services , ideally payments, fintech, or banking Strong stakeholder management skills Experience working with compliance/operations teams Hands-on Agile / SAFe experience, including backlog management If the role aligns with your interest and experience, please apply with your updated CV
May 19, 2026
Contractor
Product Analyst - 12-month Contract London Hybrid (3 days onsite) A leading Financial Services company is seeking a Product Analyst / Product Manager to support CDD, KYC, and customer onboarding capabilities within a SAFe / Agile delivery environment. Key Responsibilities Support CDD/KYC and onboarding products in a regulated financial services environment Manage and prioritise the product backlog (epics, features, user stories) Contribute to PI planning , Agile ceremonies, and SAFe delivery Work closely with compliance, operations, technology, and product stakeholders Support roadmapping and strategic product planning Required Experience Experience as a Product Analyst, Product Owner, or Product Manager Background in financial services , ideally payments, fintech, or banking Strong stakeholder management skills Experience working with compliance/operations teams Hands-on Agile / SAFe experience, including backlog management If the role aligns with your interest and experience, please apply with your updated CV
Fintech Payroll High-Growth Global Reach Transformation Leadership Ready to build, transform and scale a business with untapped potential? Let's start with fit: This is not a role for maintaining the status quo. Not for those who prioritise stability over challenge or consensus over action. Not for hands-off leaders waiting for perfect conditions. This is for someone who thrives in complexity, drives transformation, and wants to leave a clear, measurable mark. A leader who steps into imperfect environments, brings structure to ambiguity, and builds high-performing teams and scalable systems. We are a scaling payroll technology business operating across technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, operationally excellent unit. With strong momentum and clear headroom for growth, this is a chance to step in at a pivotal moment-shaping direction, raising standards, and building a platform for sustained success. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary + Bonus Multinational business supporting complex, high-volume payroll environments across multiple jurisdictions. The Opportunity You will lead the UK operation (c.35 people) and oversee a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high service standards to unlock its full potential. Your mandate: fix, build, scale. Within 12 months: stabilise operations, embed accountability, and significantly improve delivery consistency-creating a business that runs on process, data, and strong leadership rather than reactive effort. You will play a key role not just in operational improvement, but in shaping how the UK business contributes to the wider global organisation. What You'll Be Doing You will lead hands-on operational transformation-diagnosing payroll and service delivery issues at source, redesigning processes, and improving accuracy, efficiency, and consistency. You will elevate customer experience, moving from reactive delivery to a proactive, insight-led service model that builds trust and long-term client relationships. You'll build a true performance culture through clear KPIs, structured reporting, and weekly accountability rhythms-ensuring performance is visible, owned, and continuously improved. Leadership will be hands-on in the early stages. You'll spend time within the operation, reshaping and strengthening the team, developing key individuals, and ensuring the structure supports both day-to-day delivery and future scale. As operational stability is achieved, you will introduce a more structured commercial approach-supporting pipeline development, improving conversion, and aligning delivery capability with growth ambition. You will also work cross-functionally with senior stakeholders, ensuring alignment between UK operations and broader strategic objectives. About You You are a senior operational and commercial leader with a track record of delivering meaningful transformation in SaaS, fintech, or service-led environments. You have led teams at scale, improved performance through better systems and processes, and understand how to balance customer delivery with commercial outcomes. You are not purely strategic-you are hands-on, execution-focused, and comfortable operating close to the detail when needed. You thrive in environments that are evolving, where not everything is fully built, and where leadership requires clarity, pace, and resilience. You are confident making difficult decisions, addressing underperformance, and holding teams to high standards-while still creating an environment people want to be part of. Above all, you take ownership. You don't wait for direction-you create it. Why Join This is a rare opportunity to take real ownership of a UK business unit, shape how it operates, and deliver meaningful operational and commercial impact. You'll join an ambitious, growing organisation where strong leadership is valued, pace is high, and results are recognised. You will have the autonomy to make decisions, the backing to implement change, and the platform to build something that stands as a clear example of transformation done well. For the right person, this is not just another role-it's a defining career move. Application Notice We take your privacy seriously. You may be contacted by email, text, or phone. Your data is processed by RR (Recruitment Revolution) in line with their Data Privacy Policy, available on their website.
May 19, 2026
Full time
Fintech Payroll High-Growth Global Reach Transformation Leadership Ready to build, transform and scale a business with untapped potential? Let's start with fit: This is not a role for maintaining the status quo. Not for those who prioritise stability over challenge or consensus over action. Not for hands-off leaders waiting for perfect conditions. This is for someone who thrives in complexity, drives transformation, and wants to leave a clear, measurable mark. A leader who steps into imperfect environments, brings structure to ambiguity, and builds high-performing teams and scalable systems. We are a scaling payroll technology business operating across technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, operationally excellent unit. With strong momentum and clear headroom for growth, this is a chance to step in at a pivotal moment-shaping direction, raising standards, and building a platform for sustained success. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary + Bonus Multinational business supporting complex, high-volume payroll environments across multiple jurisdictions. The Opportunity You will lead the UK operation (c.35 people) and oversee a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high service standards to unlock its full potential. Your mandate: fix, build, scale. Within 12 months: stabilise operations, embed accountability, and significantly improve delivery consistency-creating a business that runs on process, data, and strong leadership rather than reactive effort. You will play a key role not just in operational improvement, but in shaping how the UK business contributes to the wider global organisation. What You'll Be Doing You will lead hands-on operational transformation-diagnosing payroll and service delivery issues at source, redesigning processes, and improving accuracy, efficiency, and consistency. You will elevate customer experience, moving from reactive delivery to a proactive, insight-led service model that builds trust and long-term client relationships. You'll build a true performance culture through clear KPIs, structured reporting, and weekly accountability rhythms-ensuring performance is visible, owned, and continuously improved. Leadership will be hands-on in the early stages. You'll spend time within the operation, reshaping and strengthening the team, developing key individuals, and ensuring the structure supports both day-to-day delivery and future scale. As operational stability is achieved, you will introduce a more structured commercial approach-supporting pipeline development, improving conversion, and aligning delivery capability with growth ambition. You will also work cross-functionally with senior stakeholders, ensuring alignment between UK operations and broader strategic objectives. About You You are a senior operational and commercial leader with a track record of delivering meaningful transformation in SaaS, fintech, or service-led environments. You have led teams at scale, improved performance through better systems and processes, and understand how to balance customer delivery with commercial outcomes. You are not purely strategic-you are hands-on, execution-focused, and comfortable operating close to the detail when needed. You thrive in environments that are evolving, where not everything is fully built, and where leadership requires clarity, pace, and resilience. You are confident making difficult decisions, addressing underperformance, and holding teams to high standards-while still creating an environment people want to be part of. Above all, you take ownership. You don't wait for direction-you create it. Why Join This is a rare opportunity to take real ownership of a UK business unit, shape how it operates, and deliver meaningful operational and commercial impact. You'll join an ambitious, growing organisation where strong leadership is valued, pace is high, and results are recognised. You will have the autonomy to make decisions, the backing to implement change, and the platform to build something that stands as a clear example of transformation done well. For the right person, this is not just another role-it's a defining career move. Application Notice We take your privacy seriously. You may be contacted by email, text, or phone. Your data is processed by RR (Recruitment Revolution) in line with their Data Privacy Policy, available on their website.
Our client, a leading technology company, is currently seeking a Director of Product to join their dynamic team. Key Responsibilities: Lead the effective implementation and continuous improvement of the Product Development Process (PDP), including the identification, evaluation, prioritisation, and design of products and platforms. Define and communicate a clear product vision, strategy, roadmap, and release plans aligned with overall business objectives. Work closely with senior leaders across technology, marketing, sales, and operations to ensure the successful delivery and launch of innovative and high-quality products. Monitor product performance, customer feedback, and market trends to inform product decisions and drive continuous improvement. Identify and assess new product opportunities, enhancements, and potential market expansions, responding proactively to changes in the competitive and regulatory landscape. Support the development of product positioning, messaging, and go-to-market plans in collaboration with marketing and commercial teams. Lead, coach, and develop the product team, fostering a culture of customer focus, collaboration, and high performance. Work with the technology/engineering teams to develop creative solutions to customer problems, needs and wants that generate effect ROI and deliver value to our customers when they need it. Pre-empt, whenever possible, and identify and resolve strategic issues, which may potentially impair the department's ability to meet the product's financial, strategic, and technical goals. Job Requirements: Qualifications Bachelor's degree or comparable professional experiences. Master's degree in business administration, or similar favoured but not essential. Skills and Experience Essential: Significant experience in product management, with ownership of the product lifecycle in a senior leadership role. Experience managing cloud-based software products in a B2B, multi-channel environment. Experience within the fintech and/or insurtech industry. Proven experience of taking new products to market, from concept through to launch. Experience building, developing, and leading product teams. Strong decision-making skills, with the ability to balance strategic thinking and pragmatic delivery. Experience working with both agile and waterfall delivery methodologies. Desirable: Experience working in both scale-up and well-established organisations. Background spanning product, technical, and/or commercial roles. Experience contributing to business transformation initiatives. Exposure to working in a Private Equity-backed environment. Benefits: Competitive salary Opportunity to work on a variety of interesting and challenging projects Professional development and training opportunities Supportive and collaborative work environment Employee benefits package If you are an experienced Director of Product looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's talented team.
May 18, 2026
Full time
Our client, a leading technology company, is currently seeking a Director of Product to join their dynamic team. Key Responsibilities: Lead the effective implementation and continuous improvement of the Product Development Process (PDP), including the identification, evaluation, prioritisation, and design of products and platforms. Define and communicate a clear product vision, strategy, roadmap, and release plans aligned with overall business objectives. Work closely with senior leaders across technology, marketing, sales, and operations to ensure the successful delivery and launch of innovative and high-quality products. Monitor product performance, customer feedback, and market trends to inform product decisions and drive continuous improvement. Identify and assess new product opportunities, enhancements, and potential market expansions, responding proactively to changes in the competitive and regulatory landscape. Support the development of product positioning, messaging, and go-to-market plans in collaboration with marketing and commercial teams. Lead, coach, and develop the product team, fostering a culture of customer focus, collaboration, and high performance. Work with the technology/engineering teams to develop creative solutions to customer problems, needs and wants that generate effect ROI and deliver value to our customers when they need it. Pre-empt, whenever possible, and identify and resolve strategic issues, which may potentially impair the department's ability to meet the product's financial, strategic, and technical goals. Job Requirements: Qualifications Bachelor's degree or comparable professional experiences. Master's degree in business administration, or similar favoured but not essential. Skills and Experience Essential: Significant experience in product management, with ownership of the product lifecycle in a senior leadership role. Experience managing cloud-based software products in a B2B, multi-channel environment. Experience within the fintech and/or insurtech industry. Proven experience of taking new products to market, from concept through to launch. Experience building, developing, and leading product teams. Strong decision-making skills, with the ability to balance strategic thinking and pragmatic delivery. Experience working with both agile and waterfall delivery methodologies. Desirable: Experience working in both scale-up and well-established organisations. Background spanning product, technical, and/or commercial roles. Experience contributing to business transformation initiatives. Exposure to working in a Private Equity-backed environment. Benefits: Competitive salary Opportunity to work on a variety of interesting and challenging projects Professional development and training opportunities Supportive and collaborative work environment Employee benefits package If you are an experienced Director of Product looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's talented team.
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
May 18, 2026
Full time
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
M2 Professional Recruitment Services Ltd
Reading, Berkshire
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
May 18, 2026
Full time
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
M2 Professional Recruitment Services Ltd
Banbury, Oxfordshire
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
May 17, 2026
Full time
An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. Key Responsibilities and accountabilities Strategic Product Leadership: Identify market gaps & emerging trends, leveraging industry insights to shape product direction. Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. B2B Funding Solution Development: Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models and risk assessments to support proposals. Regulatory & Treasury Enablement: Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. Adjacent Product Development: Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. Develop robust business cases, financial models, and risk assessments to support product proposals. Partnership & Network Development: Leverage an established network of industry contacts to identify and engage potential technology and funding partners. Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. Go-to-Market & Scaling: Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. Establish success metrics and feedback loops to monitor product performance and adoption. Champion continuous improvement, iterating on product design and delivery based on market feedback. Experience & Requirements Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. Established network of industry contacts, with experience in structuring and managing strategic partnerships. Exceptional communication, negotiation and influencing skills at the senior stakeholder level. Behaviours - Success Measures: Successful launch and scaling of B2B funding solutions in target markets. Regulatory and treasury enablement achieved for all new products. Strategic partnerships established and leveraged for product delivery. Positive ROI and performance against business case projections. Stakeholder satisfaction and cross-functional collaboration effectiveness. Speed and quality of product validation, launch, and scaling cycles
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let s do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine fix, build, scale role where your impact will be both immediate and lasting. What You ll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and busyness with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 17, 2026
Full time
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let s do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine fix, build, scale role where your impact will be both immediate and lasting. What You ll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and busyness with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We're building the future of retail banking-and we need a Head of People who knows how to scale, inspire, and elevate exceptional teams. As a fast-growing London-based fintech, we're redefining what a modern financial institution looks like. Now we're looking for a strategic, forward-thinking Head of People to help us scale with intention and build a culture that attracts the brightest minds in the industry. What you'll lead Shape and execute our People strategy as we transition from fintech scale-up to full retail banking player Build a high-performance culture rooted in transparency, innovation, and accountability Partner with the executive team on organisational design, workforce planning, and leadership development Own the full People lifecycle-from talent acquisition and employer brand to performance, engagement, and reward Strengthen our diversity, equity, and inclusion foundations as we grow Ensure our People operations and policies meet the standards of a regulated financial environment without losing our fintech edge What you bring Proven experience as a Head of People, People Director, or similar leadership role in fintech, technology, or high-growth digital businesses A track record of scaling teams through periods of rapid growth, transformation, or regulatory change Deep understanding of modern People practices, data-driven decision-making, and progressive culture-building Comfort operating at both strategic and hands-on levels-you can design the strategy and roll up your sleeves to deliver it Experience partnering with senior leadership and influencing at board level A passion for building organisations where people do the best work of their careers Why join us A rare opportunity to shape the People function of a company entering one of the most exciting phases in its journey The autonomy to build, innovate, and challenge traditional banking norms A mission-driven environment where your work directly impacts the future of financial services Competitive compensation, meaningful equity, and a culture that values flexibility, trust, and growth
May 17, 2026
Full time
We're building the future of retail banking-and we need a Head of People who knows how to scale, inspire, and elevate exceptional teams. As a fast-growing London-based fintech, we're redefining what a modern financial institution looks like. Now we're looking for a strategic, forward-thinking Head of People to help us scale with intention and build a culture that attracts the brightest minds in the industry. What you'll lead Shape and execute our People strategy as we transition from fintech scale-up to full retail banking player Build a high-performance culture rooted in transparency, innovation, and accountability Partner with the executive team on organisational design, workforce planning, and leadership development Own the full People lifecycle-from talent acquisition and employer brand to performance, engagement, and reward Strengthen our diversity, equity, and inclusion foundations as we grow Ensure our People operations and policies meet the standards of a regulated financial environment without losing our fintech edge What you bring Proven experience as a Head of People, People Director, or similar leadership role in fintech, technology, or high-growth digital businesses A track record of scaling teams through periods of rapid growth, transformation, or regulatory change Deep understanding of modern People practices, data-driven decision-making, and progressive culture-building Comfort operating at both strategic and hands-on levels-you can design the strategy and roll up your sleeves to deliver it Experience partnering with senior leadership and influencing at board level A passion for building organisations where people do the best work of their careers Why join us A rare opportunity to shape the People function of a company entering one of the most exciting phases in its journey The autonomy to build, innovate, and challenge traditional banking norms A mission-driven environment where your work directly impacts the future of financial services Competitive compensation, meaningful equity, and a culture that values flexibility, trust, and growth
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let's do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you're currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we'd love to hear from you. - The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine "fix, build, scale" role where your impact will be both immediate and lasting. What You'll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and "busyness" with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career - a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 15, 2026
Full time
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let's do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you're currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we'd love to hear from you. - The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine "fix, build, scale" role where your impact will be both immediate and lasting. What You'll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and "busyness" with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career - a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
