Efficiency & Savings Consultant - Scope of Work: Force-wide Efficiency & Savings Identification Consultancy 1. Purpose of Engagement Staffordshire Police requires a short, targeted consultancy engagement to identify cashable efficiency savings and productivity-led cost avoidance opportunities across all Commands and business areas. The work will support the identification of: £9m of savings deliverable in the next financial year , and • £20m of savings over the following four years , while protecting frontline policing capability and taking full account of transformation activity already underway. 2. Scope of Activities Workstream Key Activities Outputs Financial & Operating Baseline Review Force-wide financial position, cost base, and MTFP - Understand current operating models and resource Indentify key cost drivers and; Agreed Force-wide cost and operating baseline Cashable Efficiency Identification Identify opportunities for cashable efficiency savings across all business areas Longlist of cashable efficiency savings Focus on non-officer workforce, processes, contracts, estates, ICT, and ways of working Ensure police officer numbers remain ringfenced Productivity & Cost Avoidance Opportunities Identify productivity improvements that reduce future cost growth or demand Productivity and cost-avoidance opportunity set Identify capital investments required to deliver future efficiency savings, minimise technical debt, and avoid downstream operational, maintenance, risk, and change-related costs Future Investments Assess opportunities for reinvestment rather than officer reduction Best Practice & Benchmarking Align productivity gains to operational priorities Best practice insights and benchmarking evidence Bring proven approaches from other areas of UK policing - Benchmark Staffordshire Police against comparable forces where appropriate Identify transferable models and lessons learned Integration with Existing Programmes Take account of work already in progress (e.g. ERP, admin review, digital change) Integrated and de-duplicated savings pipeline Avoid duplication and double counting of savings Identify interdependencies and sequencing requirements Savings Quantification & Phasing Quantify savings values and confidence levels Fully costed, phased savings plan Phase savings into Year 1 (£9m) and Years 2 4 (£20m) Identify costs of change and investment requirements Options Appraisal & Delivery Planning Assess speed and complexity of delivery for each option Prioritised multi year savings programme Identify benefits, risks, and internal/external dependencies Group opportunities into coherent delivery packages Leadership Decision Support Prepare concise, decision-focused materials Executive options paper and presentation Present findings, options, and trade-offs to senior leaders Support agreement on preferred approach Key Deliverables Force-wide cost and operating baseline Longlist and prioritised shortlist of savings opportunities Quantified savings plan (£9m Year 1; £20m over 4 years) Assessment of delivery speed, complexity, risks, and dependencies Multi-year savings and productivity programme Visual Road map 4. Timescale Short, intensive engagement, typically 6 10 weeks, subject to data availability and stakeholder access.
Jun 13, 2026
Contractor
Efficiency & Savings Consultant - Scope of Work: Force-wide Efficiency & Savings Identification Consultancy 1. Purpose of Engagement Staffordshire Police requires a short, targeted consultancy engagement to identify cashable efficiency savings and productivity-led cost avoidance opportunities across all Commands and business areas. The work will support the identification of: £9m of savings deliverable in the next financial year , and • £20m of savings over the following four years , while protecting frontline policing capability and taking full account of transformation activity already underway. 2. Scope of Activities Workstream Key Activities Outputs Financial & Operating Baseline Review Force-wide financial position, cost base, and MTFP - Understand current operating models and resource Indentify key cost drivers and; Agreed Force-wide cost and operating baseline Cashable Efficiency Identification Identify opportunities for cashable efficiency savings across all business areas Longlist of cashable efficiency savings Focus on non-officer workforce, processes, contracts, estates, ICT, and ways of working Ensure police officer numbers remain ringfenced Productivity & Cost Avoidance Opportunities Identify productivity improvements that reduce future cost growth or demand Productivity and cost-avoidance opportunity set Identify capital investments required to deliver future efficiency savings, minimise technical debt, and avoid downstream operational, maintenance, risk, and change-related costs Future Investments Assess opportunities for reinvestment rather than officer reduction Best Practice & Benchmarking Align productivity gains to operational priorities Best practice insights and benchmarking evidence Bring proven approaches from other areas of UK policing - Benchmark Staffordshire Police against comparable forces where appropriate Identify transferable models and lessons learned Integration with Existing Programmes Take account of work already in progress (e.g. ERP, admin review, digital change) Integrated and de-duplicated savings pipeline Avoid duplication and double counting of savings Identify interdependencies and sequencing requirements Savings Quantification & Phasing Quantify savings values and confidence levels Fully costed, phased savings plan Phase savings into Year 1 (£9m) and Years 2 4 (£20m) Identify costs of change and investment requirements Options Appraisal & Delivery Planning Assess speed and complexity of delivery for each option Prioritised multi year savings programme Identify benefits, risks, and internal/external dependencies Group opportunities into coherent delivery packages Leadership Decision Support Prepare concise, decision-focused materials Executive options paper and presentation Present findings, options, and trade-offs to senior leaders Support agreement on preferred approach Key Deliverables Force-wide cost and operating baseline Longlist and prioritised shortlist of savings opportunities Quantified savings plan (£9m Year 1; £20m over 4 years) Assessment of delivery speed, complexity, risks, and dependencies Multi-year savings and productivity programme Visual Road map 4. Timescale Short, intensive engagement, typically 6 10 weeks, subject to data availability and stakeholder access.
Sales Support Officer / Client Onboarding Officer / Birmingham (3 days office / 2 days remote) / £30,000 to £35,000 We are partnering with a growing and ambitious financial services organisation seeking a proactive and commercially minded Sales Support Officer to join their expanding commercial team. This is an excellent opportunity for someone who enjoys relationship management, sales coordination, data analysis and operational support within a fast-paced, customer-focused environment. The position offers strong long-term development potential into broader commercial, business development or strategy-focused roles. The Opportunity Working closely with senior commercial leadership, you will play a key role in supporting intermediary and broker relationships, ensuring high service standards, producing meaningful sales insight, and helping drive commercial growth. This role would suit someone who is highly organised, analytically minded and confident managing multiple priorities while building strong professional relationships. Key Responsibilities Broker & Relationship Support Act as a first point of contact for broker and intermediary enquiries. Support broker onboarding and annual review processes. Build and maintain strong working relationships with intermediary partners. Ensure queries and service issues are resolved efficiently and professionally. Sales Support & Coordination Support the commercial team in achieving volume, conversion and service targets. Assist with pipeline management, case tracking and follow-up activity. Coordinate broker communications and engagement initiatives. Prepare meeting packs, presentations and sales materials. Reporting & Sales Analysis Produce regular management information and sales reporting. Analyse trends, broker performance and conversion activity. Provide insight and recommendations to senior stakeholders. Maintain accurate CRM records and reporting systems. Operational Improvement Identify opportunities to improve internal processes and customer journeys. Support operational and sales improvement initiatives. Ensure compliance with regulatory standards and internal policies. Maintain high standards of data quality and record keeping. About You We are looking for someone with: Previous experience in a sales support, broker support, intermediary support or customer relationship role. Strong organisational and administrative skills. Excellent attention to detail and communication skills. Experience producing reports and analysing sales data. A proactive, solutions-focused approach. The ability to manage competing priorities in a fast-moving environment. Strong Microsoft Office skills, particularly Excel and PowerPoint. Desirable Experience Financial services, banking, lending, mortgage or fintech experience. Knowledge of intermediary or broker distribution channels. Experience using CRM systems and sales reporting tools. Understanding of UK regulatory frameworks and Consumer Duty principles. Working Pattern Hybrid working model: 3 days office-based in Birmingham / 2 days remote. Monday to Friday, standard office hours. Flexibility may occasionally be required to support business needs. If you are looking to join a collaborative and growing organisation where you can develop your commercial career and make a genuine impact, we would love to hear from you.
Jun 13, 2026
Full time
Sales Support Officer / Client Onboarding Officer / Birmingham (3 days office / 2 days remote) / £30,000 to £35,000 We are partnering with a growing and ambitious financial services organisation seeking a proactive and commercially minded Sales Support Officer to join their expanding commercial team. This is an excellent opportunity for someone who enjoys relationship management, sales coordination, data analysis and operational support within a fast-paced, customer-focused environment. The position offers strong long-term development potential into broader commercial, business development or strategy-focused roles. The Opportunity Working closely with senior commercial leadership, you will play a key role in supporting intermediary and broker relationships, ensuring high service standards, producing meaningful sales insight, and helping drive commercial growth. This role would suit someone who is highly organised, analytically minded and confident managing multiple priorities while building strong professional relationships. Key Responsibilities Broker & Relationship Support Act as a first point of contact for broker and intermediary enquiries. Support broker onboarding and annual review processes. Build and maintain strong working relationships with intermediary partners. Ensure queries and service issues are resolved efficiently and professionally. Sales Support & Coordination Support the commercial team in achieving volume, conversion and service targets. Assist with pipeline management, case tracking and follow-up activity. Coordinate broker communications and engagement initiatives. Prepare meeting packs, presentations and sales materials. Reporting & Sales Analysis Produce regular management information and sales reporting. Analyse trends, broker performance and conversion activity. Provide insight and recommendations to senior stakeholders. Maintain accurate CRM records and reporting systems. Operational Improvement Identify opportunities to improve internal processes and customer journeys. Support operational and sales improvement initiatives. Ensure compliance with regulatory standards and internal policies. Maintain high standards of data quality and record keeping. About You We are looking for someone with: Previous experience in a sales support, broker support, intermediary support or customer relationship role. Strong organisational and administrative skills. Excellent attention to detail and communication skills. Experience producing reports and analysing sales data. A proactive, solutions-focused approach. The ability to manage competing priorities in a fast-moving environment. Strong Microsoft Office skills, particularly Excel and PowerPoint. Desirable Experience Financial services, banking, lending, mortgage or fintech experience. Knowledge of intermediary or broker distribution channels. Experience using CRM systems and sales reporting tools. Understanding of UK regulatory frameworks and Consumer Duty principles. Working Pattern Hybrid working model: 3 days office-based in Birmingham / 2 days remote. Monday to Friday, standard office hours. Flexibility may occasionally be required to support business needs. If you are looking to join a collaborative and growing organisation where you can develop your commercial career and make a genuine impact, we would love to hear from you.
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Full time
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Officer Administrator RG Setsquare is supporting a local Housing Association with hiring a temporary team member to join in the team in a customer service capacity ASAP. This role will last for approximately 4-6 weeks. Working with in a supported housing scheme, this role will see you being the 1st point of contact for any visitors, directing and greeting people as they arrive at the home. The role will also accommodate administrative tasks such as logging maintenance issues that are reported by the staff and/or service users. There will be an element of taking rent, advising what is owed and when, logging all actions on the internal systems as you go, including some diary management and general admin and reception tasks. All in all, offering a lovely variety of work to complete. The hours on offer: Monday to Friday 9am to 1pm If this is of interest, please feel free to apply by submitting your CV, or call Heather directly (phone number removed). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Jun 13, 2026
Seasonal
Customer Service Officer Administrator RG Setsquare is supporting a local Housing Association with hiring a temporary team member to join in the team in a customer service capacity ASAP. This role will last for approximately 4-6 weeks. Working with in a supported housing scheme, this role will see you being the 1st point of contact for any visitors, directing and greeting people as they arrive at the home. The role will also accommodate administrative tasks such as logging maintenance issues that are reported by the staff and/or service users. There will be an element of taking rent, advising what is owed and when, logging all actions on the internal systems as you go, including some diary management and general admin and reception tasks. All in all, offering a lovely variety of work to complete. The hours on offer: Monday to Friday 9am to 1pm If this is of interest, please feel free to apply by submitting your CV, or call Heather directly (phone number removed). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
We are seeking a proven HR Co-ordinator to work within our HR department, you will be supporting the HR team with a range of support and administrative tasks across the department. Working closely with HR Officer on a daily basis on all aspects of the security guarding side of the business. We are looking for someone available asap who can work 37.5 hours per week Mon to Fri with a pay rate dependant on experience plus holiday accrual. The role will initially be on a contract basis for approx. 12 months, with the possibility of becoming permanent should this be of interest to you. We can offer weekly pay, paid holiday accrual, on site parking and the chance to join a company that operate internationally. As a member of the HR team, the generalist HR Co-ordinator plays a central role in delivering outstanding HR support and administration across the entire employee lifecycle within the UK. From supporting the recruitment process, advising on ER matter, maintaining HR employee data and processes, to ensuring accurate payroll reporting, you ll keep everything running smoothly behind the scenes. Assisting the HR Lead and working closely with the HR Officer on the day-to-day lifecycle activities and respond to queries from our dynamic workforce, providing essential foundations that enable our people to thrive. This is a fast paced, detail-focused role at the heart of our organisation, delivering exceptional service, accuracy, and efficiency every step of the way. Working within a small, friendly HR team, the role is best suited to a flexible, adaptable and resilient HR professional as it comes with many different challenges making every day different from the last. The Key responsibilities for the role are: • Act as a central point of contact for the HR department. • Daily management of HR inbox, responding to all enquiries in a timely manner. • Support hiring managers with recruitment processes, including job ads, job-board postings, candidate screening, interview note taking, and offers. • Perform screening all successful candidates to BS7875. • Support the onboarding process, ensuring a smooth integration for new employees. • Assist with the Security Industry Authority (SIA) licensing process in the absence of the HR Officer. • Cross-checking and production of employee lifecycle documentation, including producing offer letters, new contracts, contract variations and other employee details, and manual data updates. • Provide knowledgeable and effective support to Operations Managers (security Guarding) and colleagues with particular focus on ER and queries as well as supporting them through to disciplinary/grievance/performance management and sickness absence meeting/hearings. • Maintaining HR records and systems url removed , including excel HR trackers. Attend weekly HR update Teams meetings with managers on a regular basis. • Supporting HR Officer in collating accurate and timely monthly payroll reporting for UK security guarding sites. • Assist and check the compilation of HR reports by recording accurate data for the purposes of analysis. • Ensure compliance with employment legislation, policies, approvals, and confidentiality requirements. Skills and Experience: • Well developed generalist HR skills: a minimum of 3 years generalist HR experience coupled with strong commercial awareness. • Detailed understanding of current employment laws and legislation. • Excellent interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders. • Well developed administration, organisation and HR operations skills. • Experience in interpreting and implementing legislation, policy, guidelines, regulations and strategies regarding employment and industrial relations. • Strong communication and presentation skills. In return we can offer the opportunity to join an organisation that operates internationally, with potential WFH options once trained, free parking, weekly pay, asap start and the chance to be part of a professional HR department. Please forward your CV for immediate consideration.
Jun 13, 2026
Full time
We are seeking a proven HR Co-ordinator to work within our HR department, you will be supporting the HR team with a range of support and administrative tasks across the department. Working closely with HR Officer on a daily basis on all aspects of the security guarding side of the business. We are looking for someone available asap who can work 37.5 hours per week Mon to Fri with a pay rate dependant on experience plus holiday accrual. The role will initially be on a contract basis for approx. 12 months, with the possibility of becoming permanent should this be of interest to you. We can offer weekly pay, paid holiday accrual, on site parking and the chance to join a company that operate internationally. As a member of the HR team, the generalist HR Co-ordinator plays a central role in delivering outstanding HR support and administration across the entire employee lifecycle within the UK. From supporting the recruitment process, advising on ER matter, maintaining HR employee data and processes, to ensuring accurate payroll reporting, you ll keep everything running smoothly behind the scenes. Assisting the HR Lead and working closely with the HR Officer on the day-to-day lifecycle activities and respond to queries from our dynamic workforce, providing essential foundations that enable our people to thrive. This is a fast paced, detail-focused role at the heart of our organisation, delivering exceptional service, accuracy, and efficiency every step of the way. Working within a small, friendly HR team, the role is best suited to a flexible, adaptable and resilient HR professional as it comes with many different challenges making every day different from the last. The Key responsibilities for the role are: • Act as a central point of contact for the HR department. • Daily management of HR inbox, responding to all enquiries in a timely manner. • Support hiring managers with recruitment processes, including job ads, job-board postings, candidate screening, interview note taking, and offers. • Perform screening all successful candidates to BS7875. • Support the onboarding process, ensuring a smooth integration for new employees. • Assist with the Security Industry Authority (SIA) licensing process in the absence of the HR Officer. • Cross-checking and production of employee lifecycle documentation, including producing offer letters, new contracts, contract variations and other employee details, and manual data updates. • Provide knowledgeable and effective support to Operations Managers (security Guarding) and colleagues with particular focus on ER and queries as well as supporting them through to disciplinary/grievance/performance management and sickness absence meeting/hearings. • Maintaining HR records and systems url removed , including excel HR trackers. Attend weekly HR update Teams meetings with managers on a regular basis. • Supporting HR Officer in collating accurate and timely monthly payroll reporting for UK security guarding sites. • Assist and check the compilation of HR reports by recording accurate data for the purposes of analysis. • Ensure compliance with employment legislation, policies, approvals, and confidentiality requirements. Skills and Experience: • Well developed generalist HR skills: a minimum of 3 years generalist HR experience coupled with strong commercial awareness. • Detailed understanding of current employment laws and legislation. • Excellent interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders. • Well developed administration, organisation and HR operations skills. • Experience in interpreting and implementing legislation, policy, guidelines, regulations and strategies regarding employment and industrial relations. • Strong communication and presentation skills. In return we can offer the opportunity to join an organisation that operates internationally, with potential WFH options once trained, free parking, weekly pay, asap start and the chance to be part of a professional HR department. Please forward your CV for immediate consideration.
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing e-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have / Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Jun 13, 2026
Full time
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing e-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have / Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Lower Marsh Market Manager Job Description and Person Specification Term: Permanent Salary: £40,000 - £50,000, dependent on level of experience Schedule: Full time, although part time options will be considered Hours: 8am - 4.30pm - some flexible working and evening/weekend shifts may be required Reports to: WeAreWaterloo BID's Chief Executive Lower Marsh Market Ltd is seeking a Market Manager to oversee the strategic and operational management of Lower Marsh Market, a thriving market and now iconic central London destination. Company Description Lower Marsh Market (LMM) is a vibrant and historic street market in London's Waterloo, SE1, operated by Lower Marsh Market Ltd with managerial oversight from WeAreWaterloo, the Business Improvement District (BID) for the neighbourhood. The Market operates Monday - Friday from 11am - 3pm, when a road closure is in place. There are approximately 15-30 traders on any given day on the market; an array of hot food traders selling a diverse range of cuisines, plus a handful of craft traders. There is an exciting opportunity to launch a new Saturday market at Lower Marsh. Lower Marsh Market Ltd has its own Board and budget and invests any operating profit back into the market and its surroundings. WeAreWaterloo BID is governed and funded by the local business community, which includes a wide range of hospitality, cultural, SME and charitable institutions. Powered by a team of passionate individuals, WeAreWaterloo works to improve Waterloo as a place to work, visit and live by rolling out diverse and creative programmes that enhance and protect the environment, celebrate and promote its unique character, and connect those within it. Lower Marsh is a key part of WeAreWaterloo's Placemaking Strategy. Job Description Strategic Development Work with the WeAreWaterloo CEO, team and LMM Board to develop the strategic direction of the Market to generate footfall, spend, reach new audiences and positively impact the street. Work in partnership with the WeAreWaterloo CEO to develop and deliver an annual business plan for the market. Prepare for and lead quarterly LMM Board Meetings, with support from the WeAreWaterloo CEO. Stay abreast of the broader market scene to ensure adherence to best practice and the generation of new ideas. Represent LMM through trade group memberships, i.e NABMA, and explore relevant partnerships. Build a network of relationships with key stakeholders in the area, including relevant officers at Lambeth Council and Lower Marsh businesses. Staff Management The Lower Marsh Market Manager is supported by a Market Operations team who look after the day to day running of the market. Currently the structure sees one Market Operations Supervisor in place, supported by two further operational staff on site. A part time Admin Assistant supports the Lower Marsh Market Manager in the office, both visiting the market often to oversee operations. The LMM Manager will be required to: Oversee line management of the Market Operations Team and Admin Assistant, which includes: General day to day management of contracted and casual/bank staff members Delivery of staff appraisals and training Keeping track of staff hours and annual leave for payroll purposes Creating staff schedules with the Market Supervisor Overseeing the implementation of a daily task schedule which covers activities related to set up, break down and down-time Operations Devise new ways to improve the customer experience at LMM. Work with WeAreWaterloo's Head of Public Realm on the physical environment, working together to improve the look and feel of the street. Prepare for a monthly finance meeting, which is run in conjunction with LMM's bookkeeper, to provide an accurate picture of the forthcoming month's trader bookings. Work with LMM's accountant and WeAreWaterloo's CEO to review management accounts and annual budgets. A robust in-house system (via ) is used to record, communicate and store all trader documents. The Market Manager is responsible for managing this system on a day-to-day basis, with support from the LMM Administrative Assistant. Training will be provided. It is the Market Supervisor's role to set up, break down and store market equipment daily. It is the Market Manager's responsibility to support the team to ensure efficient and safe systems are in place to achieve this, and to make sure that all equipment is well maintained by the team - to meet safety and aesthetic standards. The Lower Marsh Market Manager and Admin Assistant are office based. The Market Operations team operates from a designated storage area. The LMM Manager must support the Supervisor to ensure this space is kept clean, safe and well maintained at all times. Support the Operations team to solve any issues/upkeep associated with the street's infrastructure, including electricity boxes/access points. Work with Lambeth Council to adhere to conditions with the Licence Agreement, meeting with the Licensing team regularly. Work with the LMM team to deliver periodic trader inspections/spot checks to ensure traders remain in compliance with their Terms & Conditions and compliance paperwork. Update and review Trader Agreements to ensure they continue to be fit for purpose. Trader Management Develop a recruitment plan to attract new traders, and oversee all tastings for prospective new traders. Work with the LMM Admin Assistant to track trader attendance, trader payments, requests, pitch plans, and compliance documents via . Liaise with traders to create daily market layouts and ensure proper and timely payments are made. Respond to trader enquiries, with support from the Admin Assistant. Ensure that all submitted compliance documentation meets required standards. Work with the Admin Assistant to streamline the trader recruitment process. Liaise directly with Lambeth Council to address any issues with applications and paperwork from prospective traders. Events and promotion Concept and deliver events to support footfall to Lower Marsh Market, working with the WeAreWaterloo team and often in collaboration with businesses on the street. Work with WeAreWaterloo's marketing team to support and coordinate all events on the street. Work with the WeAreWaterloo marketing team who manage social media channels and content ideas. Oversee the LMM website which is managed by the LMM Administrative Assistant. Person Specification Essential : Experience of managing markets or operating in a similar environment Experience of budget management Experience managing and supporting staff to operate to their full potential Strategic and creative thinker with the ability to forward plan and drive improvements Excellent communicator who can engage a variety of stakeholders Strong problem-solving skills with the ability to remain calm under pressure Desirable: Knowledge of working with a local authority Understanding of London's markets Experience facilitating outdoor events Experience working with CRMs or other project management systems Able to work occasional evenings and weekends, with time off in lieu Further job details and how to apply: Tenure: Permanent, full time - part time options will be considered. Benefits: Includes 30 days' paid holiday during the calendar year, plus statutory holiday on all UK public holidays. Place of work: This is an area-based role and you will need to be active and present in Lower Marsh, with some evening and out-of-hours work required occasionally We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We are happy to discuss flexible working arrangements, job shares or other well-considered proposals for the role. Application is by CV and covering letter, explaining why you would like the role and feel you would be a good fit for the position. Please send your application to Kate Poulter via the button below The deadline for applications is 5pm on 3rd June 2026. Interviews are planned to take place on 9th June 2026.
Jun 13, 2026
Full time
Lower Marsh Market Manager Job Description and Person Specification Term: Permanent Salary: £40,000 - £50,000, dependent on level of experience Schedule: Full time, although part time options will be considered Hours: 8am - 4.30pm - some flexible working and evening/weekend shifts may be required Reports to: WeAreWaterloo BID's Chief Executive Lower Marsh Market Ltd is seeking a Market Manager to oversee the strategic and operational management of Lower Marsh Market, a thriving market and now iconic central London destination. Company Description Lower Marsh Market (LMM) is a vibrant and historic street market in London's Waterloo, SE1, operated by Lower Marsh Market Ltd with managerial oversight from WeAreWaterloo, the Business Improvement District (BID) for the neighbourhood. The Market operates Monday - Friday from 11am - 3pm, when a road closure is in place. There are approximately 15-30 traders on any given day on the market; an array of hot food traders selling a diverse range of cuisines, plus a handful of craft traders. There is an exciting opportunity to launch a new Saturday market at Lower Marsh. Lower Marsh Market Ltd has its own Board and budget and invests any operating profit back into the market and its surroundings. WeAreWaterloo BID is governed and funded by the local business community, which includes a wide range of hospitality, cultural, SME and charitable institutions. Powered by a team of passionate individuals, WeAreWaterloo works to improve Waterloo as a place to work, visit and live by rolling out diverse and creative programmes that enhance and protect the environment, celebrate and promote its unique character, and connect those within it. Lower Marsh is a key part of WeAreWaterloo's Placemaking Strategy. Job Description Strategic Development Work with the WeAreWaterloo CEO, team and LMM Board to develop the strategic direction of the Market to generate footfall, spend, reach new audiences and positively impact the street. Work in partnership with the WeAreWaterloo CEO to develop and deliver an annual business plan for the market. Prepare for and lead quarterly LMM Board Meetings, with support from the WeAreWaterloo CEO. Stay abreast of the broader market scene to ensure adherence to best practice and the generation of new ideas. Represent LMM through trade group memberships, i.e NABMA, and explore relevant partnerships. Build a network of relationships with key stakeholders in the area, including relevant officers at Lambeth Council and Lower Marsh businesses. Staff Management The Lower Marsh Market Manager is supported by a Market Operations team who look after the day to day running of the market. Currently the structure sees one Market Operations Supervisor in place, supported by two further operational staff on site. A part time Admin Assistant supports the Lower Marsh Market Manager in the office, both visiting the market often to oversee operations. The LMM Manager will be required to: Oversee line management of the Market Operations Team and Admin Assistant, which includes: General day to day management of contracted and casual/bank staff members Delivery of staff appraisals and training Keeping track of staff hours and annual leave for payroll purposes Creating staff schedules with the Market Supervisor Overseeing the implementation of a daily task schedule which covers activities related to set up, break down and down-time Operations Devise new ways to improve the customer experience at LMM. Work with WeAreWaterloo's Head of Public Realm on the physical environment, working together to improve the look and feel of the street. Prepare for a monthly finance meeting, which is run in conjunction with LMM's bookkeeper, to provide an accurate picture of the forthcoming month's trader bookings. Work with LMM's accountant and WeAreWaterloo's CEO to review management accounts and annual budgets. A robust in-house system (via ) is used to record, communicate and store all trader documents. The Market Manager is responsible for managing this system on a day-to-day basis, with support from the LMM Administrative Assistant. Training will be provided. It is the Market Supervisor's role to set up, break down and store market equipment daily. It is the Market Manager's responsibility to support the team to ensure efficient and safe systems are in place to achieve this, and to make sure that all equipment is well maintained by the team - to meet safety and aesthetic standards. The Lower Marsh Market Manager and Admin Assistant are office based. The Market Operations team operates from a designated storage area. The LMM Manager must support the Supervisor to ensure this space is kept clean, safe and well maintained at all times. Support the Operations team to solve any issues/upkeep associated with the street's infrastructure, including electricity boxes/access points. Work with Lambeth Council to adhere to conditions with the Licence Agreement, meeting with the Licensing team regularly. Work with the LMM team to deliver periodic trader inspections/spot checks to ensure traders remain in compliance with their Terms & Conditions and compliance paperwork. Update and review Trader Agreements to ensure they continue to be fit for purpose. Trader Management Develop a recruitment plan to attract new traders, and oversee all tastings for prospective new traders. Work with the LMM Admin Assistant to track trader attendance, trader payments, requests, pitch plans, and compliance documents via . Liaise with traders to create daily market layouts and ensure proper and timely payments are made. Respond to trader enquiries, with support from the Admin Assistant. Ensure that all submitted compliance documentation meets required standards. Work with the Admin Assistant to streamline the trader recruitment process. Liaise directly with Lambeth Council to address any issues with applications and paperwork from prospective traders. Events and promotion Concept and deliver events to support footfall to Lower Marsh Market, working with the WeAreWaterloo team and often in collaboration with businesses on the street. Work with WeAreWaterloo's marketing team to support and coordinate all events on the street. Work with the WeAreWaterloo marketing team who manage social media channels and content ideas. Oversee the LMM website which is managed by the LMM Administrative Assistant. Person Specification Essential : Experience of managing markets or operating in a similar environment Experience of budget management Experience managing and supporting staff to operate to their full potential Strategic and creative thinker with the ability to forward plan and drive improvements Excellent communicator who can engage a variety of stakeholders Strong problem-solving skills with the ability to remain calm under pressure Desirable: Knowledge of working with a local authority Understanding of London's markets Experience facilitating outdoor events Experience working with CRMs or other project management systems Able to work occasional evenings and weekends, with time off in lieu Further job details and how to apply: Tenure: Permanent, full time - part time options will be considered. Benefits: Includes 30 days' paid holiday during the calendar year, plus statutory holiday on all UK public holidays. Place of work: This is an area-based role and you will need to be active and present in Lower Marsh, with some evening and out-of-hours work required occasionally We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We are happy to discuss flexible working arrangements, job shares or other well-considered proposals for the role. Application is by CV and covering letter, explaining why you would like the role and feel you would be a good fit for the position. Please send your application to Kate Poulter via the button below The deadline for applications is 5pm on 3rd June 2026. Interviews are planned to take place on 9th June 2026.
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role. We are seeking an enthusiastic and highly organised Schools and Outreach Officer to join our Marketing & Communications team. This is a dynamic, student-focused role responsible for planning, coordinating, and delivering a wide range of schools liaison and outreach activities that promote the College to prospective students, parents, schools, and the wider community. Working closely with the Schools and Outreach Manager, you will play a key role in building relationships with local schools, representing the College at external events, and supporting the achievement of student recruitment targets. The role requires a confident communicator who enjoys engaging with young people and can deliver impactful presentations, workshops, and events both on and off campus. This role is offered on full time, 36 hours per week permanent basis. Key responsibilities. Plan, coordinate, and deliver engaging outreach activities and events that promote the College to prospective students and key stakeholders. Represent the College at school visits, careers fairs, exhibitions, interviews, taster sessions, and community events. Deliver presentations, workshops, and interactive activities to Year 10 and Year 11 students. Build and maintain positive relationships with school contacts, including Careers Leaders, Headteachers, and teaching staff. Act as a key point of contact for schools, managing enquiries, bookings, and communications effectively. Support the organisation and delivery of major College events, including Open Days, Parents' Evenings, and award ceremonies. Maintain accurate records of school engagement activities and update contact databases and CRM systems. Assist with monitoring and evaluating outreach activities, gathering data and feedback to support continuous improvement. Work collaboratively with Marketing and Careers teams to develop engaging content and support recruitment campaigns. Manage promotional materials and outreach resources, ensuring adequate stock levels are maintained. Promote and uphold the College's commitment to safeguarding, equality, diversity, inclusion, and health and safety. Our Ideal candidate should have the following qualifications, skills and experience. Educated to A-Level standard or equivalent relevant experience. Information, Advice and Guidance (IAG) qualification or similar training (desirable). Experience of event coordination, administration, or outreach activities, ideally within education, recruitment, or a customer-facing environment. Experience of delivering presentations or workshops to groups. Experience of engaging and communicating effectively with young people and external stakeholders. Excellent verbal and written communication skills with the ability to adapt messages to different audiences. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 25 June 2026 Interview Date: TBC
Jun 13, 2026
Full time
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role. We are seeking an enthusiastic and highly organised Schools and Outreach Officer to join our Marketing & Communications team. This is a dynamic, student-focused role responsible for planning, coordinating, and delivering a wide range of schools liaison and outreach activities that promote the College to prospective students, parents, schools, and the wider community. Working closely with the Schools and Outreach Manager, you will play a key role in building relationships with local schools, representing the College at external events, and supporting the achievement of student recruitment targets. The role requires a confident communicator who enjoys engaging with young people and can deliver impactful presentations, workshops, and events both on and off campus. This role is offered on full time, 36 hours per week permanent basis. Key responsibilities. Plan, coordinate, and deliver engaging outreach activities and events that promote the College to prospective students and key stakeholders. Represent the College at school visits, careers fairs, exhibitions, interviews, taster sessions, and community events. Deliver presentations, workshops, and interactive activities to Year 10 and Year 11 students. Build and maintain positive relationships with school contacts, including Careers Leaders, Headteachers, and teaching staff. Act as a key point of contact for schools, managing enquiries, bookings, and communications effectively. Support the organisation and delivery of major College events, including Open Days, Parents' Evenings, and award ceremonies. Maintain accurate records of school engagement activities and update contact databases and CRM systems. Assist with monitoring and evaluating outreach activities, gathering data and feedback to support continuous improvement. Work collaboratively with Marketing and Careers teams to develop engaging content and support recruitment campaigns. Manage promotional materials and outreach resources, ensuring adequate stock levels are maintained. Promote and uphold the College's commitment to safeguarding, equality, diversity, inclusion, and health and safety. Our Ideal candidate should have the following qualifications, skills and experience. Educated to A-Level standard or equivalent relevant experience. Information, Advice and Guidance (IAG) qualification or similar training (desirable). Experience of event coordination, administration, or outreach activities, ideally within education, recruitment, or a customer-facing environment. Experience of delivering presentations or workshops to groups. Experience of engaging and communicating effectively with young people and external stakeholders. Excellent verbal and written communication skills with the ability to adapt messages to different audiences. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 25 June 2026 Interview Date: TBC
Business Support Officer A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service. The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements. Key Responsibilities Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date Support case management processes and produce reports when required Handle confidential and sensitive information professionally and in line with data protection requirements Work flexibly to manage competing priorities and meet deadlines Liaise effectively with internal departments, service users, and external stakeholders Requirements Previous experience working within a Local Authority is essential Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable Strong administrative, organisational, and IT skills Excellent communication skills, both written and verbal Ability to work independently and use initiative in a busy office environment Professional, reliable, and able to manage sensitive information confidentially
Jun 13, 2026
Seasonal
Business Support Officer A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service. The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements. Key Responsibilities Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date Support case management processes and produce reports when required Handle confidential and sensitive information professionally and in line with data protection requirements Work flexibly to manage competing priorities and meet deadlines Liaise effectively with internal departments, service users, and external stakeholders Requirements Previous experience working within a Local Authority is essential Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable Strong administrative, organisational, and IT skills Excellent communication skills, both written and verbal Ability to work independently and use initiative in a busy office environment Professional, reliable, and able to manage sensitive information confidentially
Property Support Officer Rate of Pay: 13.47 per hour PAYE Working Hours: 8:30am - 5pm, Monday to Friday with 1 hour unpaid break. 37 hours per week. Location: Fleming Road Depot, Corby, NN17 4SW Contract: Temporary basis, 6 months with potential to extend. Opus People Solutions are recruiting on behalf of our Client, North Northamptonshire Council, for a Property Support Officer on a temporary basis. This is an essential administrative role providing day-to-day support to ensure the effective delivery of property and housing services across the council. You will play a key part in supporting the team with administrative tasks, maintaining accurate records, and assisting with the coordination of property-related activities. Key Responsibilities Provide administrative support to the Property and Housing teams Manage and maintain property and tenant records, ensuring data accuracy and compliance Handle incoming enquiries via phone and email, responding or directing queries appropriately Support the scheduling of repairs, inspections, and maintenance works Assist with the processing of invoices, orders, and documentation - training will be provided. Liaise with internal departments, contractors, and external partners Ensure all records are updated in line with council policies and procedures - training will be provided. We're looking for someone who is : Highly organised with strong attention to detail Experienced in an administrative or office support role Confident using IT systems, including Microsoft Office A strong communicator with excellent customer service skills Able to prioritise workload and meet deadlines Comfortable working both independently and as part of a team Experience within housing, property, or local government is desirable but not essential. Apply Now!
Jun 13, 2026
Seasonal
Property Support Officer Rate of Pay: 13.47 per hour PAYE Working Hours: 8:30am - 5pm, Monday to Friday with 1 hour unpaid break. 37 hours per week. Location: Fleming Road Depot, Corby, NN17 4SW Contract: Temporary basis, 6 months with potential to extend. Opus People Solutions are recruiting on behalf of our Client, North Northamptonshire Council, for a Property Support Officer on a temporary basis. This is an essential administrative role providing day-to-day support to ensure the effective delivery of property and housing services across the council. You will play a key part in supporting the team with administrative tasks, maintaining accurate records, and assisting with the coordination of property-related activities. Key Responsibilities Provide administrative support to the Property and Housing teams Manage and maintain property and tenant records, ensuring data accuracy and compliance Handle incoming enquiries via phone and email, responding or directing queries appropriately Support the scheduling of repairs, inspections, and maintenance works Assist with the processing of invoices, orders, and documentation - training will be provided. Liaise with internal departments, contractors, and external partners Ensure all records are updated in line with council policies and procedures - training will be provided. We're looking for someone who is : Highly organised with strong attention to detail Experienced in an administrative or office support role Confident using IT systems, including Microsoft Office A strong communicator with excellent customer service skills Able to prioritise workload and meet deadlines Comfortable working both independently and as part of a team Experience within housing, property, or local government is desirable but not essential. Apply Now!
Director of Human Resources - EMEA West London (with travel to Essex & Amsterdam) Permanent, Full-Time Competitive Executive Package This is a rare and compelling opportunity to take ownership of the entire HR function across a globally recognised lifestyle and apparel brand's EMEA operations. Reporting directly to the Chief Human Resources Officer, you will be the most senior HR voice in the region, covering three key hubs: West London, Essex, and Amsterdam. This is not a purely strategic role - nor is it purely operational. It demands both. You will shape the people agenda from the boardroom and deliver it on the ground, navigating the nuances of UK and Dutch employment law, building high-performing teams, and embedding a culture that is inclusive, energised, and ready for growth. The brand behind this role is a household name in lifestyle fashion - with a portfolio that spans apparel, fragrance, footwear, and accessories - sold and recognised across global markets. Their EMEA operation is at an exciting point of evolution, and the right person will play a central role in shaping what it becomes. What You'll Be Responsible For - Director of Human Resources EMEA Strategic HR Leadership Partner with the London-based Managing Director and US senior leadership team to align the people strategy with global business priorities Lead organisational design initiatives that drive efficiency and cross-border collaboration between UK and Netherlands teams Act as a trusted coach and advisor to regional directors and department heads on leadership, culture, and talent Talent Acquisition & Performance Oversee recruitment strategy to attract top-tier talent across fashion, retail, and corporate functions in competitive European markets Implement and embed performance management frameworks that foster high performance, continuous feedback, and accountability Lead succession planning and talent reviews to build a robust internal leadership pipeline Employee Relations, Culture & Legal Serve as the primary escalation point for complex ER matters, ensuring resolutions are fair, consistent, and legally compliant Design and deliver engagement initiatives tailored to both corporate office environments and operational/logistics hubs Manage relationships with external employment lawyers across the UK and Netherlands, providing expert internal liaison on disputes, restructuring, and regulatory changes Compensation, Benefits & Payroll Take end-to-end accountability for regional payroll co-ordination across all three EMEA sites, partnering with finance and external payroll vendors Ensure compliance with UK and Dutch employment legislation - including Works Councils and CAO regulations Partner with Global Total Rewards to ensure compensation and benefits packages remain competitive in each market Facilities & Office Operations Oversee EMEA facilities and property operations, managing relationships with landlords, vendors, and health & safety inspectors Lead office space planning, lease renewals, and workplace safety protocols in accordance with local regulations What We're Looking For - Director of Human Resources EMEA The successful candidate will bring a rare combination of commercial credibility, genuine people instinct, and multi-jurisdictional expertise. Specifically, we are seeking: A minimum of 8-10 years' progressive HR experience, with at least 3-5 years in a senior leadership or Director-level role Demonstrable multi-site and cross-border experience, specifically across the UK and the Netherlands Deep knowledge of UK employment law and solid working knowledge of Dutch labour law, including Works Council navigation A background in apparel, retail, wholesale, or consumer goods is highly desirable Proven experience managing payroll operations and vendor relationships across multiple jurisdictions Experience collaborating with external legal counsel on complex European employment matters Exceptional stakeholder management skills - comfortable operating at executive level and influencing across cultural and geographic boundaries CIPD Level 7 qualification (or equivalent); Bachelor's degree in HR or Business Administration - Master's preferred Fluency in English is essential; Dutch language skills are a distinct advantage What's on Offer Competitive executive salary and performance-based bonus scheme Comprehensive benefits package including private medical insurance, life assurance, and contributory pension Employee discounts across an extensive portfolio of globally recognised brands A dynamic, international working environment within a creative and collaborative business Real influence - this is a seat at the table, not an advisory function How to Apply - Director of Human Resources EMEA All applications and enquiries are handled with the strictest confidence - your details will never be shared with any third party without your explicit consent, and we will always speak with you before approaching a client on your behalf.
Jun 13, 2026
Full time
Director of Human Resources - EMEA West London (with travel to Essex & Amsterdam) Permanent, Full-Time Competitive Executive Package This is a rare and compelling opportunity to take ownership of the entire HR function across a globally recognised lifestyle and apparel brand's EMEA operations. Reporting directly to the Chief Human Resources Officer, you will be the most senior HR voice in the region, covering three key hubs: West London, Essex, and Amsterdam. This is not a purely strategic role - nor is it purely operational. It demands both. You will shape the people agenda from the boardroom and deliver it on the ground, navigating the nuances of UK and Dutch employment law, building high-performing teams, and embedding a culture that is inclusive, energised, and ready for growth. The brand behind this role is a household name in lifestyle fashion - with a portfolio that spans apparel, fragrance, footwear, and accessories - sold and recognised across global markets. Their EMEA operation is at an exciting point of evolution, and the right person will play a central role in shaping what it becomes. What You'll Be Responsible For - Director of Human Resources EMEA Strategic HR Leadership Partner with the London-based Managing Director and US senior leadership team to align the people strategy with global business priorities Lead organisational design initiatives that drive efficiency and cross-border collaboration between UK and Netherlands teams Act as a trusted coach and advisor to regional directors and department heads on leadership, culture, and talent Talent Acquisition & Performance Oversee recruitment strategy to attract top-tier talent across fashion, retail, and corporate functions in competitive European markets Implement and embed performance management frameworks that foster high performance, continuous feedback, and accountability Lead succession planning and talent reviews to build a robust internal leadership pipeline Employee Relations, Culture & Legal Serve as the primary escalation point for complex ER matters, ensuring resolutions are fair, consistent, and legally compliant Design and deliver engagement initiatives tailored to both corporate office environments and operational/logistics hubs Manage relationships with external employment lawyers across the UK and Netherlands, providing expert internal liaison on disputes, restructuring, and regulatory changes Compensation, Benefits & Payroll Take end-to-end accountability for regional payroll co-ordination across all three EMEA sites, partnering with finance and external payroll vendors Ensure compliance with UK and Dutch employment legislation - including Works Councils and CAO regulations Partner with Global Total Rewards to ensure compensation and benefits packages remain competitive in each market Facilities & Office Operations Oversee EMEA facilities and property operations, managing relationships with landlords, vendors, and health & safety inspectors Lead office space planning, lease renewals, and workplace safety protocols in accordance with local regulations What We're Looking For - Director of Human Resources EMEA The successful candidate will bring a rare combination of commercial credibility, genuine people instinct, and multi-jurisdictional expertise. Specifically, we are seeking: A minimum of 8-10 years' progressive HR experience, with at least 3-5 years in a senior leadership or Director-level role Demonstrable multi-site and cross-border experience, specifically across the UK and the Netherlands Deep knowledge of UK employment law and solid working knowledge of Dutch labour law, including Works Council navigation A background in apparel, retail, wholesale, or consumer goods is highly desirable Proven experience managing payroll operations and vendor relationships across multiple jurisdictions Experience collaborating with external legal counsel on complex European employment matters Exceptional stakeholder management skills - comfortable operating at executive level and influencing across cultural and geographic boundaries CIPD Level 7 qualification (or equivalent); Bachelor's degree in HR or Business Administration - Master's preferred Fluency in English is essential; Dutch language skills are a distinct advantage What's on Offer Competitive executive salary and performance-based bonus scheme Comprehensive benefits package including private medical insurance, life assurance, and contributory pension Employee discounts across an extensive portfolio of globally recognised brands A dynamic, international working environment within a creative and collaborative business Real influence - this is a seat at the table, not an advisory function How to Apply - Director of Human Resources EMEA All applications and enquiries are handled with the strictest confidence - your details will never be shared with any third party without your explicit consent, and we will always speak with you before approaching a client on your behalf.
Member Liaison & Complaints Support Officer 19- 21 per hour Full-time Hybrid (1 day in London office) We're working with a well-established professional membership organisation to find a Member Liaison & Complaints Support Officer to join their team on a temporary basis. This role is an immediate start and will run until October this year - candidates need to be immediately available. This is a great opportunity for someone who enjoys detail-driven administrative work, thrives in a structured environment, and is confident handling sensitive information with care and professionalism. The role You'll provide day-to-day administrative support across complaints and member liaison activity, helping ensure cases are handled efficiently, accurately, and in line with process. It's a busy and varied role where organisation, attention to detail, and clear communication are key. Key responsibilities Providing administrative support across complaints and member liaison processes Logging complaints and Code of Conduct cases accurately on internal systems Maintaining trackers to monitor cases, actions, and deadlines Carrying out initial eligibility checks and escalating queries where needed Updating CRM systems with accurate and timely information Coordinating complaints panels, including scheduling via Microsoft Teams Liaising with internal and external stakeholders to confirm availability and attendance Preparing and distributing panel documentation Supporting panel meetings and ensuring records are maintained Managing and triaging a shared complaints inbox Supporting improvements to inbox processes and workflows Assisting with reporting, including quarterly updates on complaints activity Providing general admin support, including document management and case coordination What we're looking for Previous experience in an administrative role within a busy, service-focused environment Strong organisational skills and the ability to manage multiple priorities High attention to detail, especially when handling sensitive or confidential information Confident using IT systems, including Microsoft Office, Teams, and CRM platforms Clear and professional communication skills A collaborative approach and willingness to support across the wider team Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Jun 13, 2026
Seasonal
Member Liaison & Complaints Support Officer 19- 21 per hour Full-time Hybrid (1 day in London office) We're working with a well-established professional membership organisation to find a Member Liaison & Complaints Support Officer to join their team on a temporary basis. This role is an immediate start and will run until October this year - candidates need to be immediately available. This is a great opportunity for someone who enjoys detail-driven administrative work, thrives in a structured environment, and is confident handling sensitive information with care and professionalism. The role You'll provide day-to-day administrative support across complaints and member liaison activity, helping ensure cases are handled efficiently, accurately, and in line with process. It's a busy and varied role where organisation, attention to detail, and clear communication are key. Key responsibilities Providing administrative support across complaints and member liaison processes Logging complaints and Code of Conduct cases accurately on internal systems Maintaining trackers to monitor cases, actions, and deadlines Carrying out initial eligibility checks and escalating queries where needed Updating CRM systems with accurate and timely information Coordinating complaints panels, including scheduling via Microsoft Teams Liaising with internal and external stakeholders to confirm availability and attendance Preparing and distributing panel documentation Supporting panel meetings and ensuring records are maintained Managing and triaging a shared complaints inbox Supporting improvements to inbox processes and workflows Assisting with reporting, including quarterly updates on complaints activity Providing general admin support, including document management and case coordination What we're looking for Previous experience in an administrative role within a busy, service-focused environment Strong organisational skills and the ability to manage multiple priorities High attention to detail, especially when handling sensitive or confidential information Confident using IT systems, including Microsoft Office, Teams, and CRM platforms Clear and professional communication skills A collaborative approach and willingness to support across the wider team Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Project Control Officer (Inside IR35) 250 day rate, Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Project Control Officer to join its Project Management team. This is an excellent opportunity to support the successful delivery of a diverse portfolio of projects by providing comprehensive project controls, financial administration, planning, governance, and reporting support to Programme Managers and Project Managers. Working within a fast-paced and challenging environment, you will play a vital role in ensuring projects are delivered effectively, on schedule, and within budget while maintaining compliance with established governance and commercial processes. Key Responsibilities Provide comprehensive project support to Programme Managers and Project Managers. Act as a key point of contact for internal and external stakeholders. Organise, coordinate, and manage project and programme meetings. Prepare agendas, record minutes, and maintain action logs. Support and maintain project risk and issue management processes. Ensure compliance with project governance and commercial gate review processes. Monitor project progress against plans and challenge delivery slippage where appropriate. Create, maintain, and update project schedules using Microsoft Project. Administer project budgets and track expenditure against allocated funding. Produce accurate monthly financial and project performance reports. Support supplier order and invoice management activities. Represent Project Managers at meetings when required. Maintain project documentation and ensure compliance with business requirements. Essential Skills & Experience Proven experience working within a project support or project controls environment. Strong organisational and administrative skills with excellent attention to detail. Experience supporting multiple projects or large-scale programmes. Excellent stakeholder management and communication skills. Strong minute-taking and documentation skills. Good numerical and financial administration capabilities. Experience monitoring project budgets and producing financial reports. Proficiency in Microsoft Word, Excel, Outlook, and Microsoft Project. Ability to manage competing priorities and work effectively under pressure. PRINCE2 Foundation/Practitioner or APM Fundamentals qualification. Desirable Skills Knowledge of Oracle financial systems. Previous experience within UK Government departments, or other public sector organisations. Be eligible to obtain Developed Vetting (DV) security clearance. If you have a strong background in project support, project controls, financial administration, and governance, and are looking for an opportunity to contribute to high-profile government projects, we would love to hear from you. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Jun 13, 2026
Contractor
Project Control Officer (Inside IR35) 250 day rate, Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Project Control Officer to join its Project Management team. This is an excellent opportunity to support the successful delivery of a diverse portfolio of projects by providing comprehensive project controls, financial administration, planning, governance, and reporting support to Programme Managers and Project Managers. Working within a fast-paced and challenging environment, you will play a vital role in ensuring projects are delivered effectively, on schedule, and within budget while maintaining compliance with established governance and commercial processes. Key Responsibilities Provide comprehensive project support to Programme Managers and Project Managers. Act as a key point of contact for internal and external stakeholders. Organise, coordinate, and manage project and programme meetings. Prepare agendas, record minutes, and maintain action logs. Support and maintain project risk and issue management processes. Ensure compliance with project governance and commercial gate review processes. Monitor project progress against plans and challenge delivery slippage where appropriate. Create, maintain, and update project schedules using Microsoft Project. Administer project budgets and track expenditure against allocated funding. Produce accurate monthly financial and project performance reports. Support supplier order and invoice management activities. Represent Project Managers at meetings when required. Maintain project documentation and ensure compliance with business requirements. Essential Skills & Experience Proven experience working within a project support or project controls environment. Strong organisational and administrative skills with excellent attention to detail. Experience supporting multiple projects or large-scale programmes. Excellent stakeholder management and communication skills. Strong minute-taking and documentation skills. Good numerical and financial administration capabilities. Experience monitoring project budgets and producing financial reports. Proficiency in Microsoft Word, Excel, Outlook, and Microsoft Project. Ability to manage competing priorities and work effectively under pressure. PRINCE2 Foundation/Practitioner or APM Fundamentals qualification. Desirable Skills Knowledge of Oracle financial systems. Previous experience within UK Government departments, or other public sector organisations. Be eligible to obtain Developed Vetting (DV) security clearance. If you have a strong background in project support, project controls, financial administration, and governance, and are looking for an opportunity to contribute to high-profile government projects, we would love to hear from you. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Jun 13, 2026
Full time
Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jun 12, 2026
Full time
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Compliance Officer Detailed Job Description An exciting opportunity has arisen for an experienced Compliance Officer to join a growing Housing Association operating across Bromley and Bexley. This is a newly created role due to organisational growth and presents an excellent opportunity for an ambitious compliance professional to play a key role in ensuring resident safety and statutory compliance across a portfolio of approximately 700 homes. Working closely with the Property Services & Compliance Manager, you will be responsible for coordinating and monitoring all aspects of property compliance, ensuring the organisation maintains 100% compliance across key statutory areas while delivering excellent customer service to residents. Key Responsibilities Manage statutory compliance programmes across the housing portfolio Coordinate compliance inspections and servicing programmes Maintain accurate compliance registers and associated documentation Monitor contractor performance and completion of remedial works Ensure compliance with all relevant housing safety legislation Manage resident communications and access arrangements Support delivery of Awaab's Law requirements and statutory timescales Manage Damp, Condensation and Mould (DCM) cases Monitor Fire Risk Assessment actions and compliance deadlines Produce compliance reports and monthly performance information Support audits, regulatory submissions and governance reporting Work collaboratively across Property Services and Housing teams Compliance Areas Covered Gas Safety Fire Safety and FRA Actions Electrical Testing Legionella and Water Safety Asbestos Management Lift Compliance EPC Compliance Damp, Condensation & Mould Awaab's Law Compliance Health & Safety Compliance About You To be successful in this role, you will have experience working within Social Housing, Housing Associations, Local Authority Housing, Property Services or Building Safety environments. You will possess strong organisational skills, excellent attention to detail and the ability to manage multiple compliance workstreams simultaneously. You will ideally have experience maintaining compliance registers, managing contractors, liaising with residents and ensuring statutory servicing programmes are completed within required timescales. Essential Experience Social Housing or Housing Association experience Compliance, Building Safety or Property Services background Knowledge of statutory compliance programmes Experience maintaining compliance records and registers Strong customer service and resident engagement skills Experience working with contractors and external stakeholders Excellent administration and reporting skills Strong Microsoft Office and data management skills Desirable Experience Knowledge of Awaab's Law requirements Damp & Mould case management experience Experience using housing management systems such as Plentific, Homemaster or similar Technical qualification relating to compliance, property maintenance or housing Benefits Circa 45,000 salary Agile working arrangements 25 days annual leave plus bank holidays Additional Christmas leave 10% employer pension contribution Employee Assistance Programme Professional development support Health Plan and Perkbox benefits Buy/Sell Annual Leave Scheme This is an excellent opportunity to join a forward-thinking Housing Association where you will have genuine influence and the opportunity to make a positive difference to residents and communities. Apply today for immediate consideration.
Jun 12, 2026
Full time
Compliance Officer Detailed Job Description An exciting opportunity has arisen for an experienced Compliance Officer to join a growing Housing Association operating across Bromley and Bexley. This is a newly created role due to organisational growth and presents an excellent opportunity for an ambitious compliance professional to play a key role in ensuring resident safety and statutory compliance across a portfolio of approximately 700 homes. Working closely with the Property Services & Compliance Manager, you will be responsible for coordinating and monitoring all aspects of property compliance, ensuring the organisation maintains 100% compliance across key statutory areas while delivering excellent customer service to residents. Key Responsibilities Manage statutory compliance programmes across the housing portfolio Coordinate compliance inspections and servicing programmes Maintain accurate compliance registers and associated documentation Monitor contractor performance and completion of remedial works Ensure compliance with all relevant housing safety legislation Manage resident communications and access arrangements Support delivery of Awaab's Law requirements and statutory timescales Manage Damp, Condensation and Mould (DCM) cases Monitor Fire Risk Assessment actions and compliance deadlines Produce compliance reports and monthly performance information Support audits, regulatory submissions and governance reporting Work collaboratively across Property Services and Housing teams Compliance Areas Covered Gas Safety Fire Safety and FRA Actions Electrical Testing Legionella and Water Safety Asbestos Management Lift Compliance EPC Compliance Damp, Condensation & Mould Awaab's Law Compliance Health & Safety Compliance About You To be successful in this role, you will have experience working within Social Housing, Housing Associations, Local Authority Housing, Property Services or Building Safety environments. You will possess strong organisational skills, excellent attention to detail and the ability to manage multiple compliance workstreams simultaneously. You will ideally have experience maintaining compliance registers, managing contractors, liaising with residents and ensuring statutory servicing programmes are completed within required timescales. Essential Experience Social Housing or Housing Association experience Compliance, Building Safety or Property Services background Knowledge of statutory compliance programmes Experience maintaining compliance records and registers Strong customer service and resident engagement skills Experience working with contractors and external stakeholders Excellent administration and reporting skills Strong Microsoft Office and data management skills Desirable Experience Knowledge of Awaab's Law requirements Damp & Mould case management experience Experience using housing management systems such as Plentific, Homemaster or similar Technical qualification relating to compliance, property maintenance or housing Benefits Circa 45,000 salary Agile working arrangements 25 days annual leave plus bank holidays Additional Christmas leave 10% employer pension contribution Employee Assistance Programme Professional development support Health Plan and Perkbox benefits Buy/Sell Annual Leave Scheme This is an excellent opportunity to join a forward-thinking Housing Association where you will have genuine influence and the opportunity to make a positive difference to residents and communities. Apply today for immediate consideration.
Attendance Officer 14.20p/h Own transport required Full time Monday to Friday Immediate start - ongoing role Northampton Attendance Officer provides a specialist attendance service across multiple academies, supporting schools to improve attendance, reduce persistent absence, and meet statutory requirements. Key Responsibilities Monitor and analyse attendance data across academies to identify trends, vulnerable groups, and areas of concern. Promote high levels of attendance and punctuality across all key stages and settings. Work directly with pupils and families to address barriers to attendance, including home visits where appropriate. Develop and monitor attendance improvement plans for targeted students and groups. Act as a key contact for attendance issues, offering guidance and challenge to parents/carers regarding legal attendance responsibilities. Support academy leaders and pastoral teams in implementing attendance strategies, systems, and interventions. Ensure unexplained absences are followed up promptly and accurately recorded. Maintain confidential attendance records and produce reports using MIS systems such as SIMS or Arbor. Support safeguarding procedures, escalate concerns appropriately, and work with external agencies including local authorities, social care, police, and health services. Assist with legal processes relating to non-attendance, including penalty notices, case preparation, and court attendance. Travel across multiple academy sites to provide consistent attendance support. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Seasonal
Attendance Officer 14.20p/h Own transport required Full time Monday to Friday Immediate start - ongoing role Northampton Attendance Officer provides a specialist attendance service across multiple academies, supporting schools to improve attendance, reduce persistent absence, and meet statutory requirements. Key Responsibilities Monitor and analyse attendance data across academies to identify trends, vulnerable groups, and areas of concern. Promote high levels of attendance and punctuality across all key stages and settings. Work directly with pupils and families to address barriers to attendance, including home visits where appropriate. Develop and monitor attendance improvement plans for targeted students and groups. Act as a key contact for attendance issues, offering guidance and challenge to parents/carers regarding legal attendance responsibilities. Support academy leaders and pastoral teams in implementing attendance strategies, systems, and interventions. Ensure unexplained absences are followed up promptly and accurately recorded. Maintain confidential attendance records and produce reports using MIS systems such as SIMS or Arbor. Support safeguarding procedures, escalate concerns appropriately, and work with external agencies including local authorities, social care, police, and health services. Assist with legal processes relating to non-attendance, including penalty notices, case preparation, and court attendance. Travel across multiple academy sites to provide consistent attendance support. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jun 12, 2026
Full time
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Job Title: Customer & Stakeholder Liaison Officer Location: Guilden Sutton, Chester Salary: £35,000 per annum Job Type: Temporary PAYE Assignment (Strong Potential to Become Permanent) Benefits: 25 Days Holiday + Bank Holidays Start Date: No later than Monday 25th May Our client is urgently seeking a Customer & Stakeholder Liaison Officer to support a major highways maintenance contract based in Cheshire West and Chester. This is a fantastic opportunity for someone with experience in customer engagement, stakeholder liaison, resident liaison, communications or public-facing operational support to join a busy infrastructure environment with strong long-term prospects. Due to increased workload and investment into the contract, there is a high probability of this role becoming permanent following the initial temporary period. The successful candidate will act as a key point of contact between operational teams, residents, local stakeholders and the wider public, helping to ensure highway works are communicated clearly, professionally and efficiently. This is a fast-paced, highly visible role where strong communication and organisational skills are essential. Key responsibilities will include: Managing customer enquiries, complaints and stakeholder communications relating to highways works Supporting planned communications for roadworks, closures and maintenance activities Drafting letters, notices, customer updates and briefing information Liaising with operational teams to gather accurate project information Supporting engagement with councillors, local communities and other stakeholders Maintaining communication trackers, records and KPI information Assisting with customer satisfaction monitoring and reporting Supporting public meetings, consultation activity and stakeholder engagement where required Candidates suitable for this role may currently work within customer liaison, stakeholder engagement, resident liaison, community engagement, customer experience, communications or public-facing operational support roles. Previous experience within highways, utilities, infrastructure, housing, construction or local authority environments would be highly advantageous, although candidates from other customer-facing sectors will also be considered. To be considered, applicants should possess: Excellent written and verbal communication skills Experience managing customer or stakeholder enquiries Strong administrative and organisational ability Confidence working within a busy operational environment A professional and customer-focused approach Ability to start ASAP Alternative job titles may include: Customer Liaison Officer, Stakeholder Engagement Coordinator, Resident Liaison Officer, Community Liaison Officer, Communications Coordinator, Public Liaison Officer, Customer Experience Coordinator or Highways Communications Officer. This is an urgent and business-critical hire with interviews taking place immediately.
Jun 12, 2026
Full time
Job Title: Customer & Stakeholder Liaison Officer Location: Guilden Sutton, Chester Salary: £35,000 per annum Job Type: Temporary PAYE Assignment (Strong Potential to Become Permanent) Benefits: 25 Days Holiday + Bank Holidays Start Date: No later than Monday 25th May Our client is urgently seeking a Customer & Stakeholder Liaison Officer to support a major highways maintenance contract based in Cheshire West and Chester. This is a fantastic opportunity for someone with experience in customer engagement, stakeholder liaison, resident liaison, communications or public-facing operational support to join a busy infrastructure environment with strong long-term prospects. Due to increased workload and investment into the contract, there is a high probability of this role becoming permanent following the initial temporary period. The successful candidate will act as a key point of contact between operational teams, residents, local stakeholders and the wider public, helping to ensure highway works are communicated clearly, professionally and efficiently. This is a fast-paced, highly visible role where strong communication and organisational skills are essential. Key responsibilities will include: Managing customer enquiries, complaints and stakeholder communications relating to highways works Supporting planned communications for roadworks, closures and maintenance activities Drafting letters, notices, customer updates and briefing information Liaising with operational teams to gather accurate project information Supporting engagement with councillors, local communities and other stakeholders Maintaining communication trackers, records and KPI information Assisting with customer satisfaction monitoring and reporting Supporting public meetings, consultation activity and stakeholder engagement where required Candidates suitable for this role may currently work within customer liaison, stakeholder engagement, resident liaison, community engagement, customer experience, communications or public-facing operational support roles. Previous experience within highways, utilities, infrastructure, housing, construction or local authority environments would be highly advantageous, although candidates from other customer-facing sectors will also be considered. To be considered, applicants should possess: Excellent written and verbal communication skills Experience managing customer or stakeholder enquiries Strong administrative and organisational ability Confidence working within a busy operational environment A professional and customer-focused approach Ability to start ASAP Alternative job titles may include: Customer Liaison Officer, Stakeholder Engagement Coordinator, Resident Liaison Officer, Community Liaison Officer, Communications Coordinator, Public Liaison Officer, Customer Experience Coordinator or Highways Communications Officer. This is an urgent and business-critical hire with interviews taking place immediately.
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Jun 12, 2026
Contractor
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.