A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 29, 2026
Seasonal
A Public Sector organisation is seeking an experienced Compliance Manager (Big Six) Your new company This public sector organisation has a great property team and plans to lead on how compliance of the big six is managed. They are driving the change needed to ensure they are delivering for both business and residents. Your new role Strategic & Operational Compliance LeadershipTake full operational responsibility for statutory property compliance across the Big Six: Building Safety / Fire Safety Gas Safety Electrical Safety Water Hygiene (Legionella) Asbestos Management Lifts & Lifting Equipment Act as the organisation's subject-matter lead on compliance, advising senior leaders on risk, assurance, and mitigation. Governance, Assurance & Risk Ensure robust compliance frameworks, policies, procedures, and controls are in place and operating effectively. Lead internal audits, external audits, and regulator engagement, including preparation for Housing Regulator, Fire Authority, or internal assurance reviews. Maintain accurate, up-to-date compliance dashboards and reporting for: Director-level leadership Cabinet Members / Boards Audit & Risk Committees Contractor & Programme Management Manage and challenge external compliance contractors and consultants to ensure: Statutory works are delivered on time and to standard Data integrity is robust Value for money is achieved Oversee remediation programmes, managing risk-based prioritisation and escalations where compliance failure is identified. Team Leadership Provide leadership to compliance officers and operational leads, embedding consistent standards and accountability. Support capability uplift within the team through guidance, coaching, and clear performance expectations. Building Safety & Emerging Regulation Support the organisation's response to: The Building Safety Act Fire safety reform Evolving housing regulation and consumer standards Ensure clear accountability models are in place for higher-risk buildings (where applicable). What you'll need to succeed Proven experience in a senior compliance role within public-sector housing or property services (local authority or housing association).Demonstrable hands-on responsibility for managing all Big Six compliance areas. Strong working knowledge of: Building Safety legislation Housing regulation and statutory landlord duties Experience dealing with: Auditors Regulators Senior elected members or boards Excellent stakeholder management skills, with the ability to operate at operational and strategic level simultaneously. Comfortable stepping into pressured environments with live compliance challenges. What you'll get in return You will be paid between £400 - £550 per day Umbrella dependant on experience, the contract on offer is a three month rolling contract (with clear opportunities for this to roll on), you will be offered hybrid working of 3 days a week in office or site and 2 days from home. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Private Sector Housing Administrator - HMO Licensing Location: Surrey Working arrangements: Hybrid Contract: Initial 6-Month Contract Rate: 20.00 - 25.00 per hour About the Role A Surrey-based Local Authority is seeking an experienced Private Sector Housing Administrator to support the delivery of its property licensing and compliance functions. This role sits within the Private Sector Housing team and will focus heavily on HMO Licensing, ensuring applications, renewals and compliance processes are managed effectively and in line with current legislation. The successful candidate will play a key role in supporting the administration of licensing schemes, maintaining accurate records, and liaising with landlords, agents, residents and council departments. This is an excellent opportunity for an organised Administrator with experience in Private Sector Housing and HMO Licensing to join a busy and supportive team. Key Responsibilities Process and manage HMO Licensing applications, renewals and variations. Provide administrative support to the Private Sector Housing team. Gather, review and maintain licensing documentation including certificates, floor plans, tenancy information and supporting evidence. Liaise with landlords, managing agents and applicants regarding licensing requirements and outstanding information. Monitor application progress and ensure deadlines are met. Coordinate property inspections and maintain inspection records. Track licence conditions and ensure compliance actions are followed up appropriately. Maintain accurate databases, spreadsheets and electronic filing systems. Respond to enquiries relating to housing licensing schemes and property compliance. Assist with the implementation and administration of selective and additional licensing schemes where applicable. Support officers within the Private Sector Housing service with general administrative duties. Ensure all records are maintained in accordance with council policies and procedures. Essential Requirements Previous experience working as an Administrator within a Local Authority, housing organisation or regulatory environment. Experience dealing with HMO Licensing applications and housing compliance matters. Knowledge of relevant housing legislation and licensing frameworks. Experience working within a Private Sector Housing team or service. Strong organisational and record-keeping skills. Excellent written and verbal communication skills. Ability to manage competing priorities and work to strict deadlines. Confident liaising with external stakeholders and public sector organisations. Strong IT skills, including Microsoft Office applications and database systems. Desirable Requirements Experience supporting enforcement, licensing or environmental health functions. Knowledge of selective licensing and additional licensing schemes. Understanding of local government procedures and housing regulation. What's on Offer? Initial 6-month contract with potential for extension Valuable experience within a busy Private Sector Housing service Supportive team environment and flexible working arrangements For more information, give me a call on (phone number removed) or email (url removed)
May 29, 2026
Contractor
Private Sector Housing Administrator - HMO Licensing Location: Surrey Working arrangements: Hybrid Contract: Initial 6-Month Contract Rate: 20.00 - 25.00 per hour About the Role A Surrey-based Local Authority is seeking an experienced Private Sector Housing Administrator to support the delivery of its property licensing and compliance functions. This role sits within the Private Sector Housing team and will focus heavily on HMO Licensing, ensuring applications, renewals and compliance processes are managed effectively and in line with current legislation. The successful candidate will play a key role in supporting the administration of licensing schemes, maintaining accurate records, and liaising with landlords, agents, residents and council departments. This is an excellent opportunity for an organised Administrator with experience in Private Sector Housing and HMO Licensing to join a busy and supportive team. Key Responsibilities Process and manage HMO Licensing applications, renewals and variations. Provide administrative support to the Private Sector Housing team. Gather, review and maintain licensing documentation including certificates, floor plans, tenancy information and supporting evidence. Liaise with landlords, managing agents and applicants regarding licensing requirements and outstanding information. Monitor application progress and ensure deadlines are met. Coordinate property inspections and maintain inspection records. Track licence conditions and ensure compliance actions are followed up appropriately. Maintain accurate databases, spreadsheets and electronic filing systems. Respond to enquiries relating to housing licensing schemes and property compliance. Assist with the implementation and administration of selective and additional licensing schemes where applicable. Support officers within the Private Sector Housing service with general administrative duties. Ensure all records are maintained in accordance with council policies and procedures. Essential Requirements Previous experience working as an Administrator within a Local Authority, housing organisation or regulatory environment. Experience dealing with HMO Licensing applications and housing compliance matters. Knowledge of relevant housing legislation and licensing frameworks. Experience working within a Private Sector Housing team or service. Strong organisational and record-keeping skills. Excellent written and verbal communication skills. Ability to manage competing priorities and work to strict deadlines. Confident liaising with external stakeholders and public sector organisations. Strong IT skills, including Microsoft Office applications and database systems. Desirable Requirements Experience supporting enforcement, licensing or environmental health functions. Knowledge of selective licensing and additional licensing schemes. Understanding of local government procedures and housing regulation. What's on Offer? Initial 6-month contract with potential for extension Valuable experience within a busy Private Sector Housing service Supportive team environment and flexible working arrangements For more information, give me a call on (phone number removed) or email (url removed)
Looking for your next contract within housing compliance and temporary accommodation? A North East London Local Authority is seeking an experienced Contract and Compliance Officer to join their busy housing team and help ensure vulnerable residents are placed in safe, compliant accommodation. This is a fantastic opportunity to work in a fast-paced local authority environment where your expertise in property inspections, compliance, and contract management will have a direct impact on service quality and resident wellbeing. You'll be responsible for managing a range of procurement and compliance-related duties, including carrying out pre- and post-inspections on temporary accommodation properties. Working closely with suppliers, landlords, and internal stakeholders, you will ensure all properties meet the Council's obligations under WREN and Supplier Agreements while maintaining high housing standards across the borough. We are looking for candidates with previous experience in housing, temporary accommodation, property compliance, or contract management, alongside excellent communication and organisational skills. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
May 29, 2026
Contractor
Looking for your next contract within housing compliance and temporary accommodation? A North East London Local Authority is seeking an experienced Contract and Compliance Officer to join their busy housing team and help ensure vulnerable residents are placed in safe, compliant accommodation. This is a fantastic opportunity to work in a fast-paced local authority environment where your expertise in property inspections, compliance, and contract management will have a direct impact on service quality and resident wellbeing. You'll be responsible for managing a range of procurement and compliance-related duties, including carrying out pre- and post-inspections on temporary accommodation properties. Working closely with suppliers, landlords, and internal stakeholders, you will ensure all properties meet the Council's obligations under WREN and Supplier Agreements while maintaining high housing standards across the borough. We are looking for candidates with previous experience in housing, temporary accommodation, property compliance, or contract management, alongside excellent communication and organisational skills. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous
May 29, 2026
Contractor
Immediate Compliance Officer Needed for a short term, initial 6 week contract. As a Compliance Officer, you will play a key role in supporting the management of electrical safety compliance, ensuring inspections, remedial works, servicing programmes, and certification are effectively monitored and recorded. You will work closely with residents, contractors, internal teams, and managers to help maintain high standards of safety and regulatory compliance while delivering excellent customer service. Key Responsibilities Manage and maintain compliance systems, databases, trackers, and records accurately Coordinate electrical inspection programmes, appointments, remedial works, and follow-up actions Monitor compliance performance and ensure works are completed within target timescales Liaise with residents, contractors, and internal teams to arrange access and resolve issues Raise, update, track, and complete works orders in line with procedures and service standards Ensure electrical certification and compliance documentation is accurately recorded and maintained Respond to resident enquiries, complaints, and service requests professionally and efficiently Support investigations relating to compliance cases, complaints, and access issues Prepare reports, correspondence, and performance information for management Monitor outstanding actions and proactively chase overdue works and documentation Support continuous improvement and ensure compliance processes meet regulatory requirements What I am Looking For Experience working within compliance, housing, property services, repairs, or facilities management Knowledge of electrical compliance processes within social housing or property management is desirable Strong administrative and organisational skills with excellent attention to detail Experience managing contractors, appointments, and service delivery Confident using databases, compliance systems, and Microsoft Office Excellent communication and customer service skills Ability to prioritise workload and work to deadlines and targets Experience handling complaints or resolving customer issues is advantageous
The Honourable Society of the Middle Temple
City, London
Are you ready to lead one of London's most significant historic estates? The Honourable Society of the Middle Temple has an exciting opportunity for a Director of Estates to play a central role in the stewardship, development and future of a unique heritage estate. Location: London, EC4Y 9BT Salary: Competitive salary Job Type: Full Time, Permanent Hours: 37.5 hrs per week (Monday to Friday, 9am to 5.30pm) Closing Date: Thursday 11 June 2026, 10am About The Honourable Society of The Middle Temple: As one of the four historic Inns of Court, the Honourable Society of the Middle Temple is proud to support, educate and accommodate barristers at every stage of their careers. The Inn has occupied its estate on the banks of the Thames since the fourteenth century, with the land formally granted in 1608 by King James I for the education and accommodation of those practising or training in the law a purpose that continues to define Middle Temple today. Director of Estates - The Role: This role offers a rare opportunity to lead one of London's most significant historic estates and to help shape its future for generations to come. You will hold strategic and operational responsibility for the management and development of Middle Temple's historic estate a designated Conservation Area comprising many Grade I, II and II Listed Buildings, the Temple Church and award-winning gardens. You will manage a significant property portfolio comprising professional, commercial and residential tenants, balancing the conservation of a significant heritage environment with the strategic, operational and commercial management of a complex, multi-use site. Importantly, you will optimise income generation ensuring that the estate continues to deliver revenue in support of the Inn s purpose. To achieve this, you will lead a multi-disciplinary team, oversee major capital projects, estate operations and building control arrangements, working closely with the Inn s Officers, governing committees and Executive team. Director of Estates - Key Responsibilities: -Drive income generation through effective rental property management, tenancy arrangements and commercial opportunities -Develop and deliver a long-term Estates strategy aligned with the Inn's vision, supported by robust procedures for effective delivery - Oversee the maintenance, conservation and development of historic buildings, courts, gardens and infrastructure - Lead major capital projects, ensuring delivery on time, within budget and to the highest standards - Manage operational and capital budgets, ensuring cost efficiency and value for money - Embed sustainability principles and energy efficiency across all estate management whilst preserving historic character - Lead and inspire a multi-disciplinary team, fostering collaboration, accountability and high performance Director of Estates About You: - Degree in Building Surveying, Architecture or a related discipline with membership of a relevant professional body (e.g. RICS, RIBA or IWFM) - Proven experience in optimising income generation through rental property management - Senior level Estates leadership experience in a historically significant environment - Proven track record delivering complex capital projects and major renovations - Strong understanding of conservation principles, sustainability and statutory compliance - Experience managing substantial budgets with effective financial oversight and cost control - Proven ability leading and motivating multi-disciplinary teams - Excellent stakeholder engagement, negotiation and communication skills - Strategic and analytical approach with strong commercial and financial acumen Director of Estates - Benefits: - Competitive salary - 29 days annual leave plus bank holidays - Discretionary Christmas Closure - Non-contributory pension scheme (12% employer contributions) - Private Medical Insurance - Life Assurance (10 x annual salary) - Health Cash Plan - Learning and development opportunities - Employee Assistance Programme, Eye Care and Flu Vouchers - Season Ticket Loan Application Process: Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. Closing Date: Thursday 11 June 2026, 10am Interviews: First round: 23 June 2026 Second round: Early July 2026 (date to be confirmed) To submit your application for this exciting Director of Estates opportunity, please click Apply now.
May 29, 2026
Full time
Are you ready to lead one of London's most significant historic estates? The Honourable Society of the Middle Temple has an exciting opportunity for a Director of Estates to play a central role in the stewardship, development and future of a unique heritage estate. Location: London, EC4Y 9BT Salary: Competitive salary Job Type: Full Time, Permanent Hours: 37.5 hrs per week (Monday to Friday, 9am to 5.30pm) Closing Date: Thursday 11 June 2026, 10am About The Honourable Society of The Middle Temple: As one of the four historic Inns of Court, the Honourable Society of the Middle Temple is proud to support, educate and accommodate barristers at every stage of their careers. The Inn has occupied its estate on the banks of the Thames since the fourteenth century, with the land formally granted in 1608 by King James I for the education and accommodation of those practising or training in the law a purpose that continues to define Middle Temple today. Director of Estates - The Role: This role offers a rare opportunity to lead one of London's most significant historic estates and to help shape its future for generations to come. You will hold strategic and operational responsibility for the management and development of Middle Temple's historic estate a designated Conservation Area comprising many Grade I, II and II Listed Buildings, the Temple Church and award-winning gardens. You will manage a significant property portfolio comprising professional, commercial and residential tenants, balancing the conservation of a significant heritage environment with the strategic, operational and commercial management of a complex, multi-use site. Importantly, you will optimise income generation ensuring that the estate continues to deliver revenue in support of the Inn s purpose. To achieve this, you will lead a multi-disciplinary team, oversee major capital projects, estate operations and building control arrangements, working closely with the Inn s Officers, governing committees and Executive team. Director of Estates - Key Responsibilities: -Drive income generation through effective rental property management, tenancy arrangements and commercial opportunities -Develop and deliver a long-term Estates strategy aligned with the Inn's vision, supported by robust procedures for effective delivery - Oversee the maintenance, conservation and development of historic buildings, courts, gardens and infrastructure - Lead major capital projects, ensuring delivery on time, within budget and to the highest standards - Manage operational and capital budgets, ensuring cost efficiency and value for money - Embed sustainability principles and energy efficiency across all estate management whilst preserving historic character - Lead and inspire a multi-disciplinary team, fostering collaboration, accountability and high performance Director of Estates About You: - Degree in Building Surveying, Architecture or a related discipline with membership of a relevant professional body (e.g. RICS, RIBA or IWFM) - Proven experience in optimising income generation through rental property management - Senior level Estates leadership experience in a historically significant environment - Proven track record delivering complex capital projects and major renovations - Strong understanding of conservation principles, sustainability and statutory compliance - Experience managing substantial budgets with effective financial oversight and cost control - Proven ability leading and motivating multi-disciplinary teams - Excellent stakeholder engagement, negotiation and communication skills - Strategic and analytical approach with strong commercial and financial acumen Director of Estates - Benefits: - Competitive salary - 29 days annual leave plus bank holidays - Discretionary Christmas Closure - Non-contributory pension scheme (12% employer contributions) - Private Medical Insurance - Life Assurance (10 x annual salary) - Health Cash Plan - Learning and development opportunities - Employee Assistance Programme, Eye Care and Flu Vouchers - Season Ticket Loan Application Process: Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. Closing Date: Thursday 11 June 2026, 10am Interviews: First round: 23 June 2026 Second round: Early July 2026 (date to be confirmed) To submit your application for this exciting Director of Estates opportunity, please click Apply now.
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
May 29, 2026
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Peaks & Plains Housing Trust
Macclesfield, Cheshire
Compliance Customer Liaison Officer Macclesfield £32,000 per annum 37 Hours per week We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Compliance Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist the Compliance team by providing an effective and efficient customer liaison service, acting as a main point of contact for residents in relation to statutory and planned compliance activity, (for example gas safety, electrical safety, fire safety and other property compliance requirements), with a particular focus on engaging customers and securing access to hard-to-access properties. You will also support the planning, coordination and delivery of compliance programmes, driving high levels of tenant satisfaction through proactive communication, education and reassurance regarding compliance requirements. This role is expected to be office and site based, with a minimum of one day per week working from our office and a minimum of one day per week working on site (subject to service need). We can offer you: 29 days holiday per year plus birthday leave and Bank Holidays A great pension scheme that's tailored to suit your needs A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development opportunities - let us help you reach your career goals. A modern office with a friendly working environment Scope for some agile working (homeworking) and flexibility of working hours balanced with operational needs. To succeed you will have customer facing experience alongside experience of liaising with contractors and/or operatives to coordinate appointments, access and customer communications. In addition, you will have experience of supporting the delivery of compliance programmes, (e.g., gas, electrical, fire safety) and/or planned operational activity. Excellent communication and administrative skills are required, along with the ability to analyse data and produce reports. For full Requirements of the role please see the job description attached to the advert. Our values are at the core of everything we do, so we are looking for someone who's values align with ours and will embed these too! Closing Date: Tuesday 9th June 2026
May 29, 2026
Full time
Compliance Customer Liaison Officer Macclesfield £32,000 per annum 37 Hours per week We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Compliance Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist the Compliance team by providing an effective and efficient customer liaison service, acting as a main point of contact for residents in relation to statutory and planned compliance activity, (for example gas safety, electrical safety, fire safety and other property compliance requirements), with a particular focus on engaging customers and securing access to hard-to-access properties. You will also support the planning, coordination and delivery of compliance programmes, driving high levels of tenant satisfaction through proactive communication, education and reassurance regarding compliance requirements. This role is expected to be office and site based, with a minimum of one day per week working from our office and a minimum of one day per week working on site (subject to service need). We can offer you: 29 days holiday per year plus birthday leave and Bank Holidays A great pension scheme that's tailored to suit your needs A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development opportunities - let us help you reach your career goals. A modern office with a friendly working environment Scope for some agile working (homeworking) and flexibility of working hours balanced with operational needs. To succeed you will have customer facing experience alongside experience of liaising with contractors and/or operatives to coordinate appointments, access and customer communications. In addition, you will have experience of supporting the delivery of compliance programmes, (e.g., gas, electrical, fire safety) and/or planned operational activity. Excellent communication and administrative skills are required, along with the ability to analyse data and produce reports. For full Requirements of the role please see the job description attached to the advert. Our values are at the core of everything we do, so we are looking for someone who's values align with ours and will embed these too! Closing Date: Tuesday 9th June 2026
Step into a rewarding opportunity as an Asset Data Officer with a forward-thinking local authority in the East Midlands. Offering hybrid working, a supportive team environment and the chance to influence long-term investment planning, this is an excellent opportunity for someone looking to make a real impact within social housing asset services. You ll play a key role in shaping capital investment programmes through effective use of stock condition, compliance and property data, while supporting building safety and regulatory requirements. This is a varied and influential position where your reporting and technical expertise will help drive informed business decisions and improve resident outcomes. You ll be joining a collaborative and motivated team that values high-quality service delivery, innovation and professional development. With a mix of home and office working, this opportunity offers flexibility alongside the chance to work on meaningful projects across housing investment and compliance. I d love to hear from anyone with experience as an Asset Data Officer, Asset Services Officer, Project Coordination Officer or similar within social housing, property or housing investment environments, who is ready to hit the ground running in a busy, rewarding role. In this role, you will: • Interpret and maintain stock condition data within Lifespan to support investment planning • Combine insights from MRI Repairs, compliance and wider data sets to inform capital programme decisions • Produce high-quality reporting to meet Tenant Satisfaction Measures (TSMs) and regulatory standards • Track and assess compliance against Decent Homes, building safety and housing legislation • Generate detailed reports using MRI and Lifespan systems, including analysis for disrepair cases • Act as a key technical point of contact, providing guidance and insight to senior stakeholders • Oversee and support a junior team member, helping to develop capability within the service area • Ensure data accuracy and reporting integrity to support strategic decision-making I d love to speak to anyone who has: • Experience within housing investment or capital programme delivery • Social housing or regulated sector background • Knowledge of building safety, Decent Homes and property compliance • Experience using MRI and Lifespan systems • Strong reporting and Advanced Excel skills • Experience working with stock condition and compliance data • Good communication and stakeholder engagement skills • A positive attitude and strong attention to detail If this Asset Data Officer role is of interest, please apply directly or contact Charlotte Sutton at (url removed)
May 28, 2026
Contractor
Step into a rewarding opportunity as an Asset Data Officer with a forward-thinking local authority in the East Midlands. Offering hybrid working, a supportive team environment and the chance to influence long-term investment planning, this is an excellent opportunity for someone looking to make a real impact within social housing asset services. You ll play a key role in shaping capital investment programmes through effective use of stock condition, compliance and property data, while supporting building safety and regulatory requirements. This is a varied and influential position where your reporting and technical expertise will help drive informed business decisions and improve resident outcomes. You ll be joining a collaborative and motivated team that values high-quality service delivery, innovation and professional development. With a mix of home and office working, this opportunity offers flexibility alongside the chance to work on meaningful projects across housing investment and compliance. I d love to hear from anyone with experience as an Asset Data Officer, Asset Services Officer, Project Coordination Officer or similar within social housing, property or housing investment environments, who is ready to hit the ground running in a busy, rewarding role. In this role, you will: • Interpret and maintain stock condition data within Lifespan to support investment planning • Combine insights from MRI Repairs, compliance and wider data sets to inform capital programme decisions • Produce high-quality reporting to meet Tenant Satisfaction Measures (TSMs) and regulatory standards • Track and assess compliance against Decent Homes, building safety and housing legislation • Generate detailed reports using MRI and Lifespan systems, including analysis for disrepair cases • Act as a key technical point of contact, providing guidance and insight to senior stakeholders • Oversee and support a junior team member, helping to develop capability within the service area • Ensure data accuracy and reporting integrity to support strategic decision-making I d love to speak to anyone who has: • Experience within housing investment or capital programme delivery • Social housing or regulated sector background • Knowledge of building safety, Decent Homes and property compliance • Experience using MRI and Lifespan systems • Strong reporting and Advanced Excel skills • Experience working with stock condition and compliance data • Good communication and stakeholder engagement skills • A positive attitude and strong attention to detail If this Asset Data Officer role is of interest, please apply directly or contact Charlotte Sutton at (url removed)
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 28, 2026
Contractor
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The Role As HMO Licencing Manager, you will take ownership of all licensing and compliance requirements across the portfolio. This is a hands-on role combining compliance oversight, team management, and stakeholder coordination to ensure properties meet all HMO and statutory regulations. Key Responsibilities Audit properties to identify HMO licensing requirements and ensure full compliance Coordinate safety checks, certifications, and statutory inspections Oversee and manage a small team of Property Managers, including regular one-to-ones Liaise with key stakeholders to ensure smooth operations Manage and oversee remedial works, including post-maintenance inspections Coordinate contractors to deliver maintenance and repair works efficiently Handle deposit returns in line with current legislation Monitor rental arrears and manage dispute resolution processes Instruct and manage eviction proceedings where required Maintain accurate and up-to-date records across internal systems Ensure the portfolio operates in a risk-averse and fully compliant manner Candidate Requirements Strong understanding of HMO licensing regulations and compliance processes (essential) Previous experience in residential property management Experience managing or supervising a team Excellent customer service and stakeholder management skills Strong organisational skills with the ability to manage a varied workload Confident communicator with a proactive approach Experience using property management systems such as Qube (desirable) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 28, 2026
Full time
The Role As HMO Licencing Manager, you will take ownership of all licensing and compliance requirements across the portfolio. This is a hands-on role combining compliance oversight, team management, and stakeholder coordination to ensure properties meet all HMO and statutory regulations. Key Responsibilities Audit properties to identify HMO licensing requirements and ensure full compliance Coordinate safety checks, certifications, and statutory inspections Oversee and manage a small team of Property Managers, including regular one-to-ones Liaise with key stakeholders to ensure smooth operations Manage and oversee remedial works, including post-maintenance inspections Coordinate contractors to deliver maintenance and repair works efficiently Handle deposit returns in line with current legislation Monitor rental arrears and manage dispute resolution processes Instruct and manage eviction proceedings where required Maintain accurate and up-to-date records across internal systems Ensure the portfolio operates in a risk-averse and fully compliant manner Candidate Requirements Strong understanding of HMO licensing regulations and compliance processes (essential) Previous experience in residential property management Experience managing or supervising a team Excellent customer service and stakeholder management skills Strong organisational skills with the ability to manage a varied workload Confident communicator with a proactive approach Experience using property management systems such as Qube (desirable) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Marks Consulting Partners Limited
Canterbury, Kent
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
May 28, 2026
Seasonal
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled
May 28, 2026
Full time
Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled
We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!
May 28, 2026
Seasonal
We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!
We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!
May 28, 2026
Seasonal
We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!
Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)
May 28, 2026
Full time
Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)
Private Sector Lettings Officer Temporary 2 months+ 37 hours pw Stockport, Manchester 16.00 PAYE + holiday pay Hamilton Woods Recruitment are recruiting for an experienced Private Sector Lettings Officer for an private sector organisation in Stockport. The role is initially offered on a temporary basis, working 9am-5pm Monday to Friday. The successful candidate will hold responsibility for managing the day to day running of a residential portfolio, including compliance, tenancy management and the end-to-end lettings process. Duties of the Private Sector Lettings Officer include: Overseeing a residential portfolio Delivering an end-to-end lettings process including marketing, viewings, referencing and move-ins Conducting property inspections, managing maintenance and overseeing contractors Overseeing tenancy and property management; ensuring full legal and regulatory compliance. Monitoring rent accounts, maximising income and taking appropriate action on rent arrears Ensuring a swift turnaround of void properties Maintaining compliance, audits and tenancy records Building strong relationships with landlords, tenants and partner agencies Handling enquiries, disputes and complaints professionally and effectively Requirements of the Private Sector Lettings Officer: UK Driving License and access to own vehicle Strong experience within residential lettings or property management Experience within private rented sector compliance
May 28, 2026
Contractor
Private Sector Lettings Officer Temporary 2 months+ 37 hours pw Stockport, Manchester 16.00 PAYE + holiday pay Hamilton Woods Recruitment are recruiting for an experienced Private Sector Lettings Officer for an private sector organisation in Stockport. The role is initially offered on a temporary basis, working 9am-5pm Monday to Friday. The successful candidate will hold responsibility for managing the day to day running of a residential portfolio, including compliance, tenancy management and the end-to-end lettings process. Duties of the Private Sector Lettings Officer include: Overseeing a residential portfolio Delivering an end-to-end lettings process including marketing, viewings, referencing and move-ins Conducting property inspections, managing maintenance and overseeing contractors Overseeing tenancy and property management; ensuring full legal and regulatory compliance. Monitoring rent accounts, maximising income and taking appropriate action on rent arrears Ensuring a swift turnaround of void properties Maintaining compliance, audits and tenancy records Building strong relationships with landlords, tenants and partner agencies Handling enquiries, disputes and complaints professionally and effectively Requirements of the Private Sector Lettings Officer: UK Driving License and access to own vehicle Strong experience within residential lettings or property management Experience within private rented sector compliance
Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)
May 28, 2026
Full time
Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)
Are you ready to lead one of London's most significant historic estates? A Non-Profit Organisation has an exciting opportunity for a Director of Estates to play a central role in the stewardship, development and future of a unique heritage estate. Location: London, EC4Y Salary: Competitive salary Job Type: Full Time, Permanent Hours: 37.5 hrs per week (Monday to Friday, 9am to 5.30pm) Closing Date: Thursday 11 June 2026, 10am About The NPO: As one of the four historic Inns of Court, the NPO is proud to support, educate and accommodate barristers at every stage of their careers. The Inn has occupied its estate on the banks of the Thames since the fourteenth century, with the land formally granted in 1608 by King James I for the education and accommodation of those practising or training in the law - a purpose that continues to define the NPO today. Director of Estates - The Role: This role offers a rare opportunity to lead one of London's most significant historic estates and to help shape its future for generations to come. You will hold strategic and operational responsibility for the management and development of The NPO's historic estate - a designated Conservation Area comprising many Grade I, II and II Listed Buildings, the Church and award-winning gardens. You will manage a significant property portfolio comprising professional, commercial and residential tenants, balancing the conservation of a significant heritage environment with the strategic, operational and commercial management of a complex, multi-use site. Importantly, you will optimise income generation ensuring that the estate continues to deliver revenue in support of the Inn's purpose. To achieve this, you will lead a multi-disciplinary team, oversee major capital projects, estate operations and building control arrangements, working closely with the Inn's Officers, governing committees and Executive team. Director of Estates - Key Responsibilities: -Drive income generation through effective rental property management, tenancy arrangements and commercial opportunities -Develop and deliver a long-term Estates strategy aligned with the Inn's vision, supported by robust procedures for effective delivery - Oversee the maintenance, conservation and development of historic buildings, courts, gardens and infrastructure - Lead major capital projects, ensuring delivery on time, within budget and to the highest standards - Manage operational and capital budgets, ensuring cost efficiency and value for money - Embed sustainability principles and energy efficiency across all estate management whilst preserving historic character - Lead and inspire a multi-disciplinary team, fostering collaboration, accountability and high performance Director of Estates - About You: - Degree in Building Surveying, Architecture or a related discipline with membership of a relevant professional body (e.g. RICS, RIBA or IWFM) - Proven experience in optimising income generation through rental property management - Senior level Estates leadership experience in a historically significant environment - Proven track record delivering complex capital projects and major renovations - Strong understanding of conservation principles, sustainability and statutory compliance - Experience managing substantial budgets with effective financial oversight and cost control - Proven ability leading and motivating multi-disciplinary teams - Excellent stakeholder engagement, negotiation and communication skills - Strategic and analytical approach with strong commercial and financial acumen Director of Estates - Benefits: - Competitive salary - 29 days annual leave plus bank holidays - Discretionary Christmas Closure - Non-contributory pension scheme (12% employer contributions) - Private Medical Insurance - Life Assurance (10 x annual salary) - Health Cash Plan - Learning and development opportunities - Employee Assistance Programme, Eye Care and Flu Vouchers - Season Ticket Loan Application Process: The NPO is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. Closing Date: Thursday 11 June 2026, 10am Interviews: First round: 23 June 2026 Second round: Early July 2026 (date to be confirmed) To submit your application for this exciting Director of Estates opportunity, please click 'Apply' now
May 28, 2026
Full time
Are you ready to lead one of London's most significant historic estates? A Non-Profit Organisation has an exciting opportunity for a Director of Estates to play a central role in the stewardship, development and future of a unique heritage estate. Location: London, EC4Y Salary: Competitive salary Job Type: Full Time, Permanent Hours: 37.5 hrs per week (Monday to Friday, 9am to 5.30pm) Closing Date: Thursday 11 June 2026, 10am About The NPO: As one of the four historic Inns of Court, the NPO is proud to support, educate and accommodate barristers at every stage of their careers. The Inn has occupied its estate on the banks of the Thames since the fourteenth century, with the land formally granted in 1608 by King James I for the education and accommodation of those practising or training in the law - a purpose that continues to define the NPO today. Director of Estates - The Role: This role offers a rare opportunity to lead one of London's most significant historic estates and to help shape its future for generations to come. You will hold strategic and operational responsibility for the management and development of The NPO's historic estate - a designated Conservation Area comprising many Grade I, II and II Listed Buildings, the Church and award-winning gardens. You will manage a significant property portfolio comprising professional, commercial and residential tenants, balancing the conservation of a significant heritage environment with the strategic, operational and commercial management of a complex, multi-use site. Importantly, you will optimise income generation ensuring that the estate continues to deliver revenue in support of the Inn's purpose. To achieve this, you will lead a multi-disciplinary team, oversee major capital projects, estate operations and building control arrangements, working closely with the Inn's Officers, governing committees and Executive team. Director of Estates - Key Responsibilities: -Drive income generation through effective rental property management, tenancy arrangements and commercial opportunities -Develop and deliver a long-term Estates strategy aligned with the Inn's vision, supported by robust procedures for effective delivery - Oversee the maintenance, conservation and development of historic buildings, courts, gardens and infrastructure - Lead major capital projects, ensuring delivery on time, within budget and to the highest standards - Manage operational and capital budgets, ensuring cost efficiency and value for money - Embed sustainability principles and energy efficiency across all estate management whilst preserving historic character - Lead and inspire a multi-disciplinary team, fostering collaboration, accountability and high performance Director of Estates - About You: - Degree in Building Surveying, Architecture or a related discipline with membership of a relevant professional body (e.g. RICS, RIBA or IWFM) - Proven experience in optimising income generation through rental property management - Senior level Estates leadership experience in a historically significant environment - Proven track record delivering complex capital projects and major renovations - Strong understanding of conservation principles, sustainability and statutory compliance - Experience managing substantial budgets with effective financial oversight and cost control - Proven ability leading and motivating multi-disciplinary teams - Excellent stakeholder engagement, negotiation and communication skills - Strategic and analytical approach with strong commercial and financial acumen Director of Estates - Benefits: - Competitive salary - 29 days annual leave plus bank holidays - Discretionary Christmas Closure - Non-contributory pension scheme (12% employer contributions) - Private Medical Insurance - Life Assurance (10 x annual salary) - Health Cash Plan - Learning and development opportunities - Employee Assistance Programme, Eye Care and Flu Vouchers - Season Ticket Loan Application Process: The NPO is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. Closing Date: Thursday 11 June 2026, 10am Interviews: First round: 23 June 2026 Second round: Early July 2026 (date to be confirmed) To submit your application for this exciting Director of Estates opportunity, please click 'Apply' now
A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE 26.81 Umbrella 35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice
May 27, 2026
Seasonal
A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE 26.81 Umbrella 35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice
Section 20 Project Officer Islington, London Temporary Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
May 27, 2026
Contractor
Section 20 Project Officer Islington, London Temporary Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
