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housing advice and options manager
Anchor
Sales Consultant
Anchor
Location: Regional role (London and Essex) with travel across development sites as required Contract: Full-time Permanent Salary: Circa £30,000 + commission We re looking for a proactive and driven Sales and Marketing Consultant to support the success of our outright sale and shared ownership homes for the over 55s. This is more than a sales role; it s about guiding customers through an important life transition with empathy, confidence and care. You ll take ownership of the full customer journey, building trust, understanding individual needs and providing the support and momentum customers need to make life changing decisions. With a hands on, results focused approach, you ll nurture leads, deliver a high quality personalised experience and work towards achieving and exceeding sales targets. If you re a self starter who combines strong sales ability with a genuine passion for people and a focus on results, we d love to hear from you. What you ll do Manage enquiries and guide customers through the full sales journey Build strong relationships, taking time to understand individual needs and circumstances Deliver reservations in line with sales targets Support development launches, events and open days Maintain marketing suites and show homes to a high standard Work closely with Sales Managers and marketing teams to drive demand Keep accurate records and manage activity through our CRM systems Monitor local market activity and contribute to improving the customer offer What you ll bring Experience in a sales role, ideally within property or a customer-focused environment A people-first approach, with strong empathy and the ability to build trust and rapport Confidence working towards targets while maintaining a high standard of customer care Patience and the ability to support customers through longer decision-making journeys Strong organisation skills and attention to detail, with confidence using systems Excellent communication skills, both written and verbal Shared ownership or experience working with older customers is desirable Anchor a great place to work Anchor is England s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. Our values Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. A rewarding environment From health and happiness to finance and your career, we ll give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments Finance Pension plan contribute between 4% and 8% and we ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Free Blue Light Card Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities Join us and play a meaningful role in helping people find not just a home, but a lifestyle that works for them. Please note: We ll be reviewing applications as they come in and may close the advert early if we receive a high volume of suitable applications.
May 22, 2026
Full time
Location: Regional role (London and Essex) with travel across development sites as required Contract: Full-time Permanent Salary: Circa £30,000 + commission We re looking for a proactive and driven Sales and Marketing Consultant to support the success of our outright sale and shared ownership homes for the over 55s. This is more than a sales role; it s about guiding customers through an important life transition with empathy, confidence and care. You ll take ownership of the full customer journey, building trust, understanding individual needs and providing the support and momentum customers need to make life changing decisions. With a hands on, results focused approach, you ll nurture leads, deliver a high quality personalised experience and work towards achieving and exceeding sales targets. If you re a self starter who combines strong sales ability with a genuine passion for people and a focus on results, we d love to hear from you. What you ll do Manage enquiries and guide customers through the full sales journey Build strong relationships, taking time to understand individual needs and circumstances Deliver reservations in line with sales targets Support development launches, events and open days Maintain marketing suites and show homes to a high standard Work closely with Sales Managers and marketing teams to drive demand Keep accurate records and manage activity through our CRM systems Monitor local market activity and contribute to improving the customer offer What you ll bring Experience in a sales role, ideally within property or a customer-focused environment A people-first approach, with strong empathy and the ability to build trust and rapport Confidence working towards targets while maintaining a high standard of customer care Patience and the ability to support customers through longer decision-making journeys Strong organisation skills and attention to detail, with confidence using systems Excellent communication skills, both written and verbal Shared ownership or experience working with older customers is desirable Anchor a great place to work Anchor is England s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. Our values Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. A rewarding environment From health and happiness to finance and your career, we ll give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments Finance Pension plan contribute between 4% and 8% and we ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Free Blue Light Card Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities Join us and play a meaningful role in helping people find not just a home, but a lifestyle that works for them. Please note: We ll be reviewing applications as they come in and may close the advert early if we receive a high volume of suitable applications.
St Albans City and District Council
Quality and Assurance Officer
St Albans City and District Council St. Albans, Hertfordshire
£42,500 to £46,871 inclusive annual salary + Local Government Pension Scheme Permanent, Full-time 37 hours per week Flexible working options including hybrid working arrangement Job Ref: P2427 About the role Are you passionate about delivering excellent customer service, strengthening compliance, and driving continuous improvement? We're looking for a Quality and Assurance Officer to join our Housing team and help develop, implement and embed a robust quality assurance framework. You will help ensure compliance with the Social Housing (Regulation) Act 2023, the Consumer Standards and the Housing Ombudsman's Complaints Handling Code, using insight and analysis to support data-led service improvements and a flexible, responsive service for tenants.In this role you will take responsibility for the operation and quality assurance of the Housing Complaints function, ensuring complaints are coordinated, investigated, tracked and responded to in line with the Council's Complaints Policy and the Housing Ombudsman's Code. You will produce high-quality reporting and analysis from management information and resident feedback, identify themes and systemic issues, contribute to action plans, and monitor the implementation of agreed improvements by service areas. You will also support the development and review of housing policies and guidance to ensure they meet statutory, regulatory and Council standards. About you We're looking for someone with a degree (or equivalent qualification) in a relevant subject, or who can demonstrate graduate-level literacy and analytical skills. You'll be confident using Microsoft Office (including strong Excel and reporting skills) and other digital tools to manage, analyse and present data clearly. You will have excellent written and verbal communication skills, with the ability to produce clear reports, recommendations and action plans for a range of audiences, and the ability to plan and prioritise your workload to meet deadlines.You will bring knowledge and understanding of the social housing sector, including a working knowledge of the Social Housing (Regulation) Act 2023 and the Housing Ombudsman's Complaints Handling Code. You will also have a good understanding of information governance requirements, including GDPR and data protection, and a clear commitment to equality, diversity and inclusion with an understanding of the Equality Act. Experience of working collaboratively with colleagues, managers and stakeholders to resolve problems and deliver customer-focused solutions is essential. A full driving licence and access to a car for business use is required.Join us in making St Albans City and District. We put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services, reducing environmental impact and making a difference.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Closing date for applications: 1 st June 2026 Interviews are scheduled for w/c: 8 th June 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
May 20, 2026
Full time
£42,500 to £46,871 inclusive annual salary + Local Government Pension Scheme Permanent, Full-time 37 hours per week Flexible working options including hybrid working arrangement Job Ref: P2427 About the role Are you passionate about delivering excellent customer service, strengthening compliance, and driving continuous improvement? We're looking for a Quality and Assurance Officer to join our Housing team and help develop, implement and embed a robust quality assurance framework. You will help ensure compliance with the Social Housing (Regulation) Act 2023, the Consumer Standards and the Housing Ombudsman's Complaints Handling Code, using insight and analysis to support data-led service improvements and a flexible, responsive service for tenants.In this role you will take responsibility for the operation and quality assurance of the Housing Complaints function, ensuring complaints are coordinated, investigated, tracked and responded to in line with the Council's Complaints Policy and the Housing Ombudsman's Code. You will produce high-quality reporting and analysis from management information and resident feedback, identify themes and systemic issues, contribute to action plans, and monitor the implementation of agreed improvements by service areas. You will also support the development and review of housing policies and guidance to ensure they meet statutory, regulatory and Council standards. About you We're looking for someone with a degree (or equivalent qualification) in a relevant subject, or who can demonstrate graduate-level literacy and analytical skills. You'll be confident using Microsoft Office (including strong Excel and reporting skills) and other digital tools to manage, analyse and present data clearly. You will have excellent written and verbal communication skills, with the ability to produce clear reports, recommendations and action plans for a range of audiences, and the ability to plan and prioritise your workload to meet deadlines.You will bring knowledge and understanding of the social housing sector, including a working knowledge of the Social Housing (Regulation) Act 2023 and the Housing Ombudsman's Complaints Handling Code. You will also have a good understanding of information governance requirements, including GDPR and data protection, and a clear commitment to equality, diversity and inclusion with an understanding of the Equality Act. Experience of working collaboratively with colleagues, managers and stakeholders to resolve problems and deliver customer-focused solutions is essential. A full driving licence and access to a car for business use is required.Join us in making St Albans City and District. We put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services, reducing environmental impact and making a difference.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Pleasenote: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Closing date for applications: 1 st June 2026 Interviews are scheduled for w/c: 8 th June 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
SINGLE HOMELESS PROJECT
PRS Access and Resettlement Worker
SINGLE HOMELESS PROJECT Camden, London
Single Homeless Project has an opportunity for a PRS Access and Resettlement Worker to join our experienced and committed teams based in Lambeth ?. You will join us on a full-time, 12 month contract basis . In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the PRS Access and Resettlement Worker role: This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence. Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning. This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home. Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work As this is a secondment opportunity candidates who are permanent members of staff, will need to notify their manager before applying for this post. As this is an internal vacancy applicants not eligible for internal recruitment will be those under: Disciplinary sanction Performance monitoring in a similar or lower graded role Formal sickness monitoring (that is not related to a protected characteristic) Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our PRS Access and Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
May 19, 2026
Contractor
Single Homeless Project has an opportunity for a PRS Access and Resettlement Worker to join our experienced and committed teams based in Lambeth ?. You will join us on a full-time, 12 month contract basis . In return, you will receive a competitive salary starting at £32,034.46 rising incrementally to £35,081.51 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the PRS Access and Resettlement Worker role: This is a brilliant opportunity to turn housing options into real, lasting move-on opportunities for people who are ready to take their next step away from homelessness. As PRS Access and Resettlement Officer, you will be out there opening doors: building relationships with landlords and letting agents, identifying suitable private rented sector options, and helping clients move into homes where they can build stability, independence and confidence. Day to day, you will work closely with Single Homeless Project (SHP) caseworkers and frontline teams to identify clients who are ready to explore PRS move-on, assess affordability and tenancy readiness, support property searches, arrange viewings, liaise with landlords, and help clients navigate the practical steps needed to secure a tenancy. You will provide clear advice around housing options, welfare benefits, tenancy expectations and sustainment, while supporting colleagues to feel confident using PRS pathways as part of their move-on planning. This is a role with real pace, purpose and impact. You will need to be creative, persistent and confident in your communication, especially when negotiating with landlords, unblocking barriers or advocating for clients who may have been let down by systems before. For the right person, this is a chance to make a tangible difference every day creating routes into housing, strengthening partnerships and helping people move forward with dignity and hope. There will be a mixture of working in the community (attending viewings across London), working from office and working from home. Please note that this role involves shift work, including a combination of early shifts (8:00 AM 3:30 PM) and late shifts (2:30 PM 10:00 PM), with shifts scheduled every other weekend. About you: You understand the barriers people can face when moving on from homelessness, and you bring the empathy, persistence and practical problem solving needed to help people overcome them. You have experience of housing, resettlement, tenancy sustainment, homelessness support or a similar frontline setting, with the ability to give clear, realistic advice to clients and colleagues. You are confident building relationships with landlords, letting agents, local authorities and partner agencies, and know how to turn conversations into opportunities. You can balance warmth with honest, practical conversations about affordability, tenancy readiness, rent, benefits, expectations and the responsibilities that come with a new home. You are organised, proactive and tenacious, able to manage competing priorities, keep accurate records and keep move-on plans moving even when barriers appear. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work As this is a secondment opportunity candidates who are permanent members of staff, will need to notify their manager before applying for this post. As this is an internal vacancy applicants not eligible for internal recruitment will be those under: Disciplinary sanction Performance monitoring in a similar or lower graded role Formal sickness monitoring (that is not related to a protected characteristic) Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our PRS Access and Resettlement Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Rydon Group
HR Advisor
Rydon Group Forest Row, Sussex
Are you looking for an opportunity to further develop your career in HR Rydon s HR team is looking for a HR Advisor to join us on a part time, permanent basis. Flexibility can be given for working hours however preference would be for circa 30 hours to be worked across 5 days. However we are open to hear on your preferred working pattern and could also consider a minimum of 4 working days. Please indicate days and hours you are available to work when you complete your application. The role is offered on a remote working basis however you must be able to commute to our office in Forest Row, East Sussex when required. The Rydon group operates throughout England, predominantly in London and the southern counties. Rydon has established a strong reputation for the quality within our new-build and facilities management sectors. This role will predominately support Rydon Maintenance who provide hard facilities management and property maintenance services for housing, healthcare and local authorities. Across London, our Maintenance teams maintain thousands of homes and we also supply maintenance services to over 300 buildings for 20 NHS trusts across the UK on a planned, responsive repairs and small works projects basis. Why choose us Rydon is known for its friendly and welcoming culture, so team work and collaboration is key. With around 400 employees we re large enough to provide interesting projects but small enough to know our people as individuals. Job Purpose We're looking for a Part time HR Advisor with experience managing employee relations casework to join our busy and fast-paced team. Our HR team supports numerous office locations for our three operating companies and you will be delivering a high-quality, consistent and commercially focused ER service across the business. Reporting into the Senior HR Manager, you'll play a key role in managing employee relations cases end to end, providing practical guidance to managers and helping to ensure fair, balanced and legally compliant outcomes. This is a great opportunity for someone who enjoys being hands on, working at pace and building strong relationships across a multi-site environment. Key Responsibilities include; Managing a wide range of ER cases including disciplinary, grievance, absence, capability and performance Advising and coaching managers on best practice and UK employment law Supporting on more complex and sensitive cases, escalating where appropriate Lead or support formal meetings and investigations, including note-taking, preparing documentation, and advising on appropriate outcomes. Monitoring ER trends and highlighting potential risks or themes Supporting the delivery of ER guidance and training for managers Support organisational change activities including restructures, consultations, redundancies, TUPE transfers, and wider people change programmes Work with managers to support onboarding, employee development, engagement initiatives, and identifying capability gaps within teams. Support workforce planning and resourcing decisions, advising managers on appropriate recruitment and contract options and facilitating internal development opportunities. Support with the delivery of HR projects and people-focused programmes What we can offer you; £17.90 - £18.92 per hour (£28,000 - £29,600 based on 30 hour week) 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free flu Vaccinations Our HR team are enthusiastic and passionate about the work they do and this is a superb opportunity to further develop your HR experience. If you d like to work as part of our successful team and thrive off great interaction and variety then we d strongly encourage you to apply. Experience Required Strong employee relations experience within a fast-paced, multi-site business. This experience gained within the Facilities Management or Build Environment sector Good practical knowledge of UK employment law Confidence in advising and influencing managers at different levels A pragmatic, solutions-focused approach with sound judgement Qualified CIPD Level 3 or higher, or working towards is desirable Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
May 18, 2026
Full time
Are you looking for an opportunity to further develop your career in HR Rydon s HR team is looking for a HR Advisor to join us on a part time, permanent basis. Flexibility can be given for working hours however preference would be for circa 30 hours to be worked across 5 days. However we are open to hear on your preferred working pattern and could also consider a minimum of 4 working days. Please indicate days and hours you are available to work when you complete your application. The role is offered on a remote working basis however you must be able to commute to our office in Forest Row, East Sussex when required. The Rydon group operates throughout England, predominantly in London and the southern counties. Rydon has established a strong reputation for the quality within our new-build and facilities management sectors. This role will predominately support Rydon Maintenance who provide hard facilities management and property maintenance services for housing, healthcare and local authorities. Across London, our Maintenance teams maintain thousands of homes and we also supply maintenance services to over 300 buildings for 20 NHS trusts across the UK on a planned, responsive repairs and small works projects basis. Why choose us Rydon is known for its friendly and welcoming culture, so team work and collaboration is key. With around 400 employees we re large enough to provide interesting projects but small enough to know our people as individuals. Job Purpose We're looking for a Part time HR Advisor with experience managing employee relations casework to join our busy and fast-paced team. Our HR team supports numerous office locations for our three operating companies and you will be delivering a high-quality, consistent and commercially focused ER service across the business. Reporting into the Senior HR Manager, you'll play a key role in managing employee relations cases end to end, providing practical guidance to managers and helping to ensure fair, balanced and legally compliant outcomes. This is a great opportunity for someone who enjoys being hands on, working at pace and building strong relationships across a multi-site environment. Key Responsibilities include; Managing a wide range of ER cases including disciplinary, grievance, absence, capability and performance Advising and coaching managers on best practice and UK employment law Supporting on more complex and sensitive cases, escalating where appropriate Lead or support formal meetings and investigations, including note-taking, preparing documentation, and advising on appropriate outcomes. Monitoring ER trends and highlighting potential risks or themes Supporting the delivery of ER guidance and training for managers Support organisational change activities including restructures, consultations, redundancies, TUPE transfers, and wider people change programmes Work with managers to support onboarding, employee development, engagement initiatives, and identifying capability gaps within teams. Support workforce planning and resourcing decisions, advising managers on appropriate recruitment and contract options and facilitating internal development opportunities. Support with the delivery of HR projects and people-focused programmes What we can offer you; £17.90 - £18.92 per hour (£28,000 - £29,600 based on 30 hour week) 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Eyecare vouchers and free flu Vaccinations Our HR team are enthusiastic and passionate about the work they do and this is a superb opportunity to further develop your HR experience. If you d like to work as part of our successful team and thrive off great interaction and variety then we d strongly encourage you to apply. Experience Required Strong employee relations experience within a fast-paced, multi-site business. This experience gained within the Facilities Management or Build Environment sector Good practical knowledge of UK employment law Confidence in advising and influencing managers at different levels A pragmatic, solutions-focused approach with sound judgement Qualified CIPD Level 3 or higher, or working towards is desirable Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Village Staff Limited
Temporary Accommodation officer
Village Staff Limited
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
Oct 08, 2025
Seasonal
Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory
West Yorkshire Combined Authority
Lead Policy Manager
West Yorkshire Combined Authority City, Leeds
Lead Policy Manager (Strategic Planning) Salary & Grade £65,714 per annum (pay award pending) Grade 11 Location Wellington House, Leeds / Hybrid Hours Full time 37 hours per week Tenure Permanent If this post is advertised on a full-time basis, please note that the Combined Authority will consider requests for part-time working and/or job share. Please discuss your preferred working requirements with the manager at interview We currently have a vacancy for a Lead Policy Manager (Strategic Planning) to join our Place and Environment Policy Team. This post is an opportunity to take a lead role in planning policy development and strategic sites in West Yorkshire. Leading the Combined Authority planning team your role will be to drive forward our progress on key place-based projects including a Spatial Development Strategy (SDS) for the region. Working in partnership with local authorities the projects you lead will help shape the regions growth potential, unlocking sites for development and environmental enhancement and will help to secure inclusive growth for the people and communities of West Yorkshire. It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of impactful projects that we are working on which will help shape the West Yorkshire region. To find out more about the work the Combined Authority is involved with, take a look at our latest news stories. It is important that you demonstrate how your breadth of experience, knowledge and skills align with the role when applying. We have therefore created comprehensive guidance for candidates, and you are strongly urged to read this before completing your application form. Please visit our Advice for Candidates webpage to find this guidance and further support in completing your application form. Visit our 'Life at West Yorkshire Combined Authority' webpage to find out what our staff have to say about working here. The Role Reporting into the Head of Place and Environment Policy your key responsibilities will include: Lead a team to: evelop the West Yorkshire Infrastructure Strategy (IS) and Spatial Development Strategy (SDS) and other strategic planning policy / strategy as required. Work alongside Local Authorities to drive investment into strategic sites and regional infrastructure, supporting the conditions for housing and jobs growth in the region aligned to sustainable transport corridors Manage and develop the Combined Authority s approach to Section 106 and evolve the CA planning service in response to emerging regulatory requirements. You will be part of a well-established team with expertise in Strategic Planning, Housing, Urban Design, Flood, Energy and Environment. And part of a cross-organisational policy function with expertise in Transport, Business, Innovation, Skills and Culture. Please review the Role Profile for more information about the responsibilities. About You You will have the following key skills, attributes, education and experience: Demonstrable experience of Developing successful, strategic place policy and strategy in a challenging context. Shaping a team to deliver high standards in policy and strategy development. Managing relationships with multiple stakeholders at the most senior level, including in a political environment. Finding innovative solutions to complex economic, place and/or transportation challenges. Application of analytical skills, with strong data analysis, interpretation and fluency in communicating the insights derived. Our Offer Alongside a competitive salary, we offer an excellent benefits package including: Work your way From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career. Time to recharge Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays. Free greener travel across West Yorkshire Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1 5). Secure your future Benefit from a highly competitive Local Government Pension Scheme. Investing in you Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year. Grow with us Incremental salary progression for most roles and annual cost of living increases. Family first We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most. Your wellbeing, our priority Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends. Modern workspace in a prime location Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech Take a look at our Employee Benefits webpage to find out more. To Apply If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements under the About You section of the advert and criteria within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form f you would like to discuss this role in more detail, please contact Alison Gillespie Further Information Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis. Due to the high volumes of applications we receive, unfortunately we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.
Oct 08, 2025
Full time
Lead Policy Manager (Strategic Planning) Salary & Grade £65,714 per annum (pay award pending) Grade 11 Location Wellington House, Leeds / Hybrid Hours Full time 37 hours per week Tenure Permanent If this post is advertised on a full-time basis, please note that the Combined Authority will consider requests for part-time working and/or job share. Please discuss your preferred working requirements with the manager at interview We currently have a vacancy for a Lead Policy Manager (Strategic Planning) to join our Place and Environment Policy Team. This post is an opportunity to take a lead role in planning policy development and strategic sites in West Yorkshire. Leading the Combined Authority planning team your role will be to drive forward our progress on key place-based projects including a Spatial Development Strategy (SDS) for the region. Working in partnership with local authorities the projects you lead will help shape the regions growth potential, unlocking sites for development and environmental enhancement and will help to secure inclusive growth for the people and communities of West Yorkshire. It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of impactful projects that we are working on which will help shape the West Yorkshire region. To find out more about the work the Combined Authority is involved with, take a look at our latest news stories. It is important that you demonstrate how your breadth of experience, knowledge and skills align with the role when applying. We have therefore created comprehensive guidance for candidates, and you are strongly urged to read this before completing your application form. Please visit our Advice for Candidates webpage to find this guidance and further support in completing your application form. Visit our 'Life at West Yorkshire Combined Authority' webpage to find out what our staff have to say about working here. The Role Reporting into the Head of Place and Environment Policy your key responsibilities will include: Lead a team to: evelop the West Yorkshire Infrastructure Strategy (IS) and Spatial Development Strategy (SDS) and other strategic planning policy / strategy as required. Work alongside Local Authorities to drive investment into strategic sites and regional infrastructure, supporting the conditions for housing and jobs growth in the region aligned to sustainable transport corridors Manage and develop the Combined Authority s approach to Section 106 and evolve the CA planning service in response to emerging regulatory requirements. You will be part of a well-established team with expertise in Strategic Planning, Housing, Urban Design, Flood, Energy and Environment. And part of a cross-organisational policy function with expertise in Transport, Business, Innovation, Skills and Culture. Please review the Role Profile for more information about the responsibilities. About You You will have the following key skills, attributes, education and experience: Demonstrable experience of Developing successful, strategic place policy and strategy in a challenging context. Shaping a team to deliver high standards in policy and strategy development. Managing relationships with multiple stakeholders at the most senior level, including in a political environment. Finding innovative solutions to complex economic, place and/or transportation challenges. Application of analytical skills, with strong data analysis, interpretation and fluency in communicating the insights derived. Our Offer Alongside a competitive salary, we offer an excellent benefits package including: Work your way From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career. Time to recharge Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays. Free greener travel across West Yorkshire Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1 5). Secure your future Benefit from a highly competitive Local Government Pension Scheme. Investing in you Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year. Grow with us Incremental salary progression for most roles and annual cost of living increases. Family first We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most. Your wellbeing, our priority Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends. Modern workspace in a prime location Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech Take a look at our Employee Benefits webpage to find out more. To Apply If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements under the About You section of the advert and criteria within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form f you would like to discuss this role in more detail, please contact Alison Gillespie Further Information Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis. Due to the high volumes of applications we receive, unfortunately we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.
West Yorkshire Combined Authority
Portfolio Manager (Assurance)
West Yorkshire Combined Authority City, Leeds
Portfolio Manager Salary & Grade £44,111 per annum (pay award pending) Grade 8 Location Wellington House, Post Title Portfolio Manager Hours Full time 37 hours per week Tenure Permanent If this post is advertised on a full-time basis, please note that the Combined Authority will consider requests for part-time working and/or job share. Please discuss your preferred working requirements with the manager at interview. We currently have a vacancy for a Portfolio Manager to join our Portfolio Management Office. The Portfolio Management Office is responsible for monitoring and reporting on portfolios of programmes and projects which the Combined Authority funds (annual budget circa £433m in 2025/26). The schemes are delivered directly by the Combined Authority or through one of our partner organisations (in the public and private sector). We use financial data and information on performance, progress, risks and issues to inform the management of our programmes and projects and inform the Combined Authority s decision making processes. The schemes that the Combined Authority promotes and funds cover a broad range such as infrastructure schemes covering transport, housing, regeneration, and clean growth, as well as digital connectivity and business support. In 2021 the £1.8bn devolution deal was secured for West Yorkshire. This meant the first Mayor of West Yorkshire was subsequently elected, with Tracy Brabin taking up the post in May 2021. The devolution deal and election of the Mayor has enabled us to start to drive up living standards for local communities while tackling the climate emergency and helping to deliver our commitment to become a net zero carbon city region by 2038. It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of impactful projects that we are working on which will help shape the West Yorkshire region. To find out more about the work the Combined Authority is involved with, take a look at our latest news stories. It is important that you demonstrate how your breadth of experience, knowledge and skills align with the role when applying. We have therefore created comprehensive guidance for candidates, and you are strongly urged to read this before completing your application form. Please visit our Advice for Candidates webpage to find this guidance and further support in completing your application form. Visit our 'Life at West Yorkshire Combined Authority' webpage to find out what our staff have to say about working here. The Role Reporting into the Portfolio Lead, your key responsibilities will include: Monitoring and analysis of a portfolio of programmes, to support delivery across the West Yorkshire Combined Authority and partners. 2 Support the Portfolio Lead with reporting on the performance of funding programmes as necessary through Combined Authority Governance processes, directly to external funding bodies and internally to Combined Authority officers. Management of individual project and programme finances including claims, income and ensuring compliance with the assurance framework, financial regulations, funding body and audit requirements. Please review the Role Profile for more information about the responsibilities. Please note the successful candidate may not be required to undertake any line management responsibilities. About You You will have the following key skills, attributes, education and experience: Educated or experienced to Degree level in a relevant field or relevant demonstrable practical experience. Relevant and recent experience of managing a range of funding programmes. Proficient at data analysis, interpretation and manipulation. Experience of providing support and advice on complex issues. Understanding of programme and project management methodologies, including risk management and benefits realisation. Our Offer Alongside a competitive salary, we offer an excellent benefits package including: Work your way From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career. Time to recharge Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays. Free greener travel across West Yorkshire Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1 5). Secure your future Benefit from a highly competitive Local Government Pension Scheme. Investing in you Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year. Grow with us Incremental salary progression for most roles and annual cost of living increases. Family first We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most. Your wellbeing, our priority Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends. Modern workspace in a prime location Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech. Take a look at our Employee Benefits webpage to find out more. To Apply If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements under the About You section of the advert and criteria within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form. If you would like to discuss this role in more detail, please contact Ben Whitaker Further Information Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis. Due to the high volumes of applications we receive, unfortunately we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.
Oct 08, 2025
Full time
Portfolio Manager Salary & Grade £44,111 per annum (pay award pending) Grade 8 Location Wellington House, Post Title Portfolio Manager Hours Full time 37 hours per week Tenure Permanent If this post is advertised on a full-time basis, please note that the Combined Authority will consider requests for part-time working and/or job share. Please discuss your preferred working requirements with the manager at interview. We currently have a vacancy for a Portfolio Manager to join our Portfolio Management Office. The Portfolio Management Office is responsible for monitoring and reporting on portfolios of programmes and projects which the Combined Authority funds (annual budget circa £433m in 2025/26). The schemes are delivered directly by the Combined Authority or through one of our partner organisations (in the public and private sector). We use financial data and information on performance, progress, risks and issues to inform the management of our programmes and projects and inform the Combined Authority s decision making processes. The schemes that the Combined Authority promotes and funds cover a broad range such as infrastructure schemes covering transport, housing, regeneration, and clean growth, as well as digital connectivity and business support. In 2021 the £1.8bn devolution deal was secured for West Yorkshire. This meant the first Mayor of West Yorkshire was subsequently elected, with Tracy Brabin taking up the post in May 2021. The devolution deal and election of the Mayor has enabled us to start to drive up living standards for local communities while tackling the climate emergency and helping to deliver our commitment to become a net zero carbon city region by 2038. It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of impactful projects that we are working on which will help shape the West Yorkshire region. To find out more about the work the Combined Authority is involved with, take a look at our latest news stories. It is important that you demonstrate how your breadth of experience, knowledge and skills align with the role when applying. We have therefore created comprehensive guidance for candidates, and you are strongly urged to read this before completing your application form. Please visit our Advice for Candidates webpage to find this guidance and further support in completing your application form. Visit our 'Life at West Yorkshire Combined Authority' webpage to find out what our staff have to say about working here. The Role Reporting into the Portfolio Lead, your key responsibilities will include: Monitoring and analysis of a portfolio of programmes, to support delivery across the West Yorkshire Combined Authority and partners. 2 Support the Portfolio Lead with reporting on the performance of funding programmes as necessary through Combined Authority Governance processes, directly to external funding bodies and internally to Combined Authority officers. Management of individual project and programme finances including claims, income and ensuring compliance with the assurance framework, financial regulations, funding body and audit requirements. Please review the Role Profile for more information about the responsibilities. Please note the successful candidate may not be required to undertake any line management responsibilities. About You You will have the following key skills, attributes, education and experience: Educated or experienced to Degree level in a relevant field or relevant demonstrable practical experience. Relevant and recent experience of managing a range of funding programmes. Proficient at data analysis, interpretation and manipulation. Experience of providing support and advice on complex issues. Understanding of programme and project management methodologies, including risk management and benefits realisation. Our Offer Alongside a competitive salary, we offer an excellent benefits package including: Work your way From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career. Time to recharge Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays. Free greener travel across West Yorkshire Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1 5). Secure your future Benefit from a highly competitive Local Government Pension Scheme. Investing in you Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year. Grow with us Incremental salary progression for most roles and annual cost of living increases. Family first We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most. Your wellbeing, our priority Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends. Modern workspace in a prime location Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech. Take a look at our Employee Benefits webpage to find out more. To Apply If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements under the About You section of the advert and criteria within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form. If you would like to discuss this role in more detail, please contact Ben Whitaker Further Information Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis. Due to the high volumes of applications we receive, unfortunately we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.
Creative Support Ltd
Housing Related Support Worker
Creative Support Ltd Louth, Lincolnshire
Creative Support is a thriving and progressive national charity delivering high-quality, person-centred services. We are seeking a warm, motivated individual to join our team in Grimsby, focusing on housing-related mental health support alongside our Service Manager and Community Links and Assessment Co-ordinator. In this role, you will provide outcome-focused support to individuals over 18 who need housing-related assistance. Your work will help improve mental health, sustain tenancies, maximize independent living skills, enhance engagement with landlords and accommodation providers, improve money management and reduce debt and arrears, enhance home safety, reduce homelessness and the threat of homelessness, better manage substance misuse issues, and access volunteering opportunities both within and outside the service. You will offer advice and guidance on housing and support options, helping service users access and engage with these services. Additionally, you will signpost other services that may meet their support needs. Please note, a full UK driving license is an essential requirement for this role, due to travelling around the community to provide support to servicer users in their own households. Vacancy Reference Number: 83482 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Oct 06, 2025
Full time
Creative Support is a thriving and progressive national charity delivering high-quality, person-centred services. We are seeking a warm, motivated individual to join our team in Grimsby, focusing on housing-related mental health support alongside our Service Manager and Community Links and Assessment Co-ordinator. In this role, you will provide outcome-focused support to individuals over 18 who need housing-related assistance. Your work will help improve mental health, sustain tenancies, maximize independent living skills, enhance engagement with landlords and accommodation providers, improve money management and reduce debt and arrears, enhance home safety, reduce homelessness and the threat of homelessness, better manage substance misuse issues, and access volunteering opportunities both within and outside the service. You will offer advice and guidance on housing and support options, helping service users access and engage with these services. Additionally, you will signpost other services that may meet their support needs. Please note, a full UK driving license is an essential requirement for this role, due to travelling around the community to provide support to servicer users in their own households. Vacancy Reference Number: 83482 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Southdown Housing Association
Housing Support Specialist Outreach and Move On Worker
Southdown Housing Association Hailsham, Sussex
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Oct 03, 2025
Full time
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Shelter
Empty Homes Advisor
Shelter
Has your experience of advice/customer service gained working with a range of clients given you the ability to interact effectively with professionals and members of the public alike? Then join Shelter Scotland as an Empty Homes Adviser and you could soon be playing a vital role within our Empty Homes Advice Service. About the role This role helps deliver advice through the Empty Homes Advice Service (EHAS), which takes queries from members of the public as well as practitioners engaged in empty homes work. These enquiries come from empty homeowners, those with concerns about empty homes in their community, people interested in buying and renovating empty homes, and empty homes practitioners. The Adviser will provide advice to these groups via telephone and email and will ensure online advice content remains up to date, creating new resources as needed. They will undertake activities to promote the service and wider partnership to reach the intended audience, including social media and events. Role specifics You will provide advice on empty homes options to owners, neighbours, potential buyers, and practitioners, responding to enquiries by phone and email with a focus on assessing needs and achieving desired outcomes. The role involves advocating for clients with other agencies, maintaining high standards to meet contractual and professional targets, and accurately recording information on our case management system. You will identify cases needing further advice and make referrals where necessary, collaborating with Shelter services and other agencies. Empowering clients to self-help, keeping advice knowledge up to date, and working within the service s operating model are key. You will also provide written advice confirmations, update online advice resources, contribute to marketing efforts such as events and social media, and carry out other duties as directed by your line manager. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Part of an award-winning Communication & Policy Department, our Scottish Empty Homes Partnership (SEHP) is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Oct 01, 2025
Full time
Has your experience of advice/customer service gained working with a range of clients given you the ability to interact effectively with professionals and members of the public alike? Then join Shelter Scotland as an Empty Homes Adviser and you could soon be playing a vital role within our Empty Homes Advice Service. About the role This role helps deliver advice through the Empty Homes Advice Service (EHAS), which takes queries from members of the public as well as practitioners engaged in empty homes work. These enquiries come from empty homeowners, those with concerns about empty homes in their community, people interested in buying and renovating empty homes, and empty homes practitioners. The Adviser will provide advice to these groups via telephone and email and will ensure online advice content remains up to date, creating new resources as needed. They will undertake activities to promote the service and wider partnership to reach the intended audience, including social media and events. Role specifics You will provide advice on empty homes options to owners, neighbours, potential buyers, and practitioners, responding to enquiries by phone and email with a focus on assessing needs and achieving desired outcomes. The role involves advocating for clients with other agencies, maintaining high standards to meet contractual and professional targets, and accurately recording information on our case management system. You will identify cases needing further advice and make referrals where necessary, collaborating with Shelter services and other agencies. Empowering clients to self-help, keeping advice knowledge up to date, and working within the service s operating model are key. You will also provide written advice confirmations, update online advice resources, contribute to marketing efforts such as events and social media, and carry out other duties as directed by your line manager. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team Part of an award-winning Communication & Policy Department, our Scottish Empty Homes Partnership (SEHP) is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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