1116 jobs found

Business Development Sales Executive - Process Safety Location: Home / Hybrid (with travel to Southampton office and client sites as required) Salary: £32-38,000 DOE + Bonus. Contract: Full-time, Permanent The Role DEKRA has an exciting opportunity for a motivated sales professional looking to develop their career in a true end-to-end sales role click apply for full job details

Business Development Executive York, North Yorkshire YO1 Full-Time (1 day working for home) Salary: £25,000 per annum + Team Commission Scheme About the Role We are seeking a motivated and ambitious Business Development Executive to join a growing and forward-thinking organisation based in York, North Yorkshire. This is an exciting opportunity for someone who enjoys building relationships, identifying opportunities, and driving business growth. The role focuses on acquiring new business, responding to inbound enquiries, and re-engaging previous customers. Working closely with marketing and sales functions, you will help expand the company's presence across UK and international markets through a combination of telephone outreach, digital engagement, and targeted marketing activities. Key Responsibilities Engage with prospective customers who interact with the company's website. Convert inbound enquiries into commercial opportunities and long-term business relationships. Build detailed customer profiles through direct communication and market research. Re-engage dormant accounts and identify opportunities for renewed business. Utilise digital channels, including LinkedIn, video calls, and online networking platforms, to generate leads and build relationships. Support and collaborate with the marketing team on campaigns, newsletters, email communications, and promotional activities. Maintain accurate records of prospect and customer interactions within company systems. Contribute to achieving departmental growth targets and business development objectives. What Success Looks Like Performance will be measured through: Growth and engagement of prospect and customer databases. Quality and completeness of customer profiling activities. Effectiveness of marketing and outreach campaigns. Conversion of inbound enquiries into active business opportunities. Successful reactivation of dormant customer accounts. About You The ideal candidate will be: Highly motivated with a strong desire to succeed. Self-driven, resilient, and capable of working independently. Confident communicating with customers and prospects at all levels. Proactive with a positive, "can-do" attitude. Able to learn quickly and manage multiple priorities. Possess excellent written and verbal communication skills. Comfortable using Microsoft Office and digital communication tools. What's on Offer Competitive salary and commission structure. Structured training and ongoing development opportunities. Clear career progression pathway. Annual personal development budget. Healthcare cash plan covering everyday health expenses. Company bonus scheme. Pension scheme. Flexible working arrangements, including hybrid working opportunities. Generous holiday allowance, increasing with length of service. Supportive team environment with regular social and wellbeing initiatives. Apply Now If you're a driven individual looking to build a career in business development and sales, we'd love to hear from you. If you would like to apply for the role of Business Development Executive, then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 4.7.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Our client is an independent insurance broker with the capability to deliver like a national one. They are an award winning business with a strong market reputation for excellence across client care, staff development, insurer relationships and community impact. Independence is central to their identity. Unlike many independent brokers, this is not a business that can or will ever be sold to a conso click apply for full job details

National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.

Fancy working for an Independent insurance broker, with the capability to deliver like a national one? Our client is an award-winning Insurance Broker with a market reputation of absolute excellence in all areas of their business, including client care, staff development, insurer support, as well as wider community impact click apply for full job details

Salary: Competitive plus bonus, Company Car/Cash Allowance and excellent company benefits Hours: 40 hours, Monday - Friday Location: Canterbury, CT3 4HQ When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Company car/cash allowance Performance bonus Access to our company pension scheme Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Want to manage your own day, create relationships and solve problems? Earn a commission and be rewarded for illustrating your great attitude to hard work? Then this is the role for you: Winning new business by engaging in various forms of canvassing such as cold calling and in person activity Using an in-house system to generate quotes and log appointments Attending appointments to sell Veolia Services and deliver a positive customer experience and continually exceed expectations Engaging in follow up to ensure continued customer satisfaction for first 90 days and up selling any additional services What we're looking for; Essential A proven track record in New Business field sales and/or commercial activities, together with a proven track record of building a New Business pipeline of potential opportunities to further generate and exceed a given sales target Knowledge of the sales cycle with exceptional networking and negotiation skills Strong presentation and communication skills Don't let a gap in experience deter you - if you have exceptional presentation and communication skills, we'd still love to hear from you. Desirable Experience working in Waste Management / similar industry What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Strengthen Oversight and Value Across Bristol's City-Owned Companies Bristol Holding Ltd (BHL) with Bristol City Council, is seeking an experienced finance and assurance leader to provide independent oversight, robust governance and clear shareholder assurance across Bristol City Council's wholly owned companies. This is a senior role with high autonomy and significant influence, supporting better commercial decision making and long-term value for the people of Bristol. If you are a technically strong, commercially minded finance professional who can operate confidently across complex stakeholder environments, this role offers challenge, visibility, and clear public purpose. About Bristol Holding Ltd Since 2015, Bristol City Council has used local authority trading companies to deliver services, drive innovation and reinvest value back into the city. As sole shareholder, the Council sets strategic direction and oversees performance through defined governance arrangements. BHL supports the Council in this role, providing oversight, assurance, and a small number of shared services across the group. It is the parent company of two high-profile organisations. Bristol Waste Company delivers recycling, waste collection, street cleansing, and facilities management across the city. It employs over 800 colleagues and operates at significant scale, delivering around 17 million collections each year. The business is entering a period of transformation, including contract renewal, investment in fleet and infrastructure, and responding to evolving regulation. Goram Homes is Bristol's commercial housing delivery company, focused on accelerating new homes, including social and affordable housing. It is moving into a phase of increased delivery through joint ventures and partnerships, playing a key role in addressing housing need and supporting sustainable growth. The role Following a successful period of interim leadership, BHL is now recruiting a permanent Finance and Assurance Director to build on strengthened governance and improved reporting. This is a senior, influential role operating with a high degree of independence. This is primarily a strategic financial oversight, governance, and assurance leadership role rather than a transactional operational finance post reporting to the Chair and Shareholder. You will act as a trusted adviser and constructive challenger to subsidiary boards and executive teams, while providing clear, independent assurance to the Council as shareholder. You will play a central role in ensuring the group is financially resilient, well-governed and positioned for long-term success. Key responsibilities Provide independent financial oversight and assurance across the group Lead governance, reporting, risk management, and internal control Support delivery of ambitious business plans, challenging assumptions and performance where required Strengthen alignment between Council financial planning and company business plans Enable clear, effective communication between the Council and its companies Protect and enhance shareholder value through transparency and accountability Contribute to the development of BHL as a centre of excellence for assurance and oversight This role requires the confidence to speak truth to power, balancing support with challenge in the interests of strong governance and better outcomes. Why join Bristol's wholly owned companies play a critical role in delivering services, managing risk, and unlocking value at a time of increasing demand and financial pressure. As Finance and Assurance Director, you will sit at the centre of this system, influencing commercial strategy, strengthening accountability, and supporting long-term resilience across Bristol's city-owned businesses. With ambitious plans and a clear public purpose, this is a compelling opportunity for a senior finance leader who wants their work to have visible impact. Full time or part time (minimum 22 hours per week, salary pro-rata accordingly). Hybrid working arrangements. To apply: To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact Applications should include: Full contact details; Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees); Details of your notice period Notification of any dates when you are not available for an interview At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email

Strategic Project Delivery Manager We are seeking an experienced Project Delivery Manager to lead the successful delivery of organisational priorities, projects and change initiatives within a values-led organisation. Position: Strategic Project Delivery Manager Salary: £48k - £51k per annum depending on experience, with scope for progression through the grade to £57,177 Location: Reading/Hybrid working Hours: Full time, 35 hours per week (part-time considered) Contract: Permanent Closing Date: 6 July 2026 - Applications will be reviewed on receipt and we reserve the right to close the vacancy early should a suitable candidate be found About the Role This is a brand new and exciting opportunity to play a key role in driving organisational priorities and ensuring strategic projects are delivered effectively, on time and with measurable impact. This is a highly autonomous role offering significant responsibility and visibility across the organisation. You'll work closely with senior leaders, taking ownership of key areas of organisational delivery, identifying emerging risks and opportunities, and helping to drive progress across multiple strategic priorities. You will also provide leadership to a small team and contribute to organisational effectiveness through improved processes and delivery disciplines. Key responsibilities include: Coordinating and overseeing strategic projects and organisational priorities Developing and maintaining project plans, risk registers, action logs and reporting frameworks Producing high-quality reports, briefings and papers for senior leaders and governance groups Monitoring progress, identifying risks and supporting mitigation planning Supporting organisational planning, governance and decision-making processes Building strong relationships across teams to ensure joined-up delivery Leading and developing a small team while promoting continuous improvement About You You will be an organised and confident project professional with experience supporting senior leaders and delivering complex programmes of work. You will bring: Proven experience managing projects, programmes or organisational change initiatives Strong project management skills and knowledge of recognised methodologies Excellent organisational and planning skills with the ability to manage competing priorities Strong analytical and problem-solving abilities Outstanding written communication skills, including report writing for senior audiences Experience producing governance, board or committee papers Excellent stakeholder management and relationship-building skills High levels of discretion, integrity and sound judgement A formal project management qualification and experience managing staff would be advantageous. About the Organisation Our client is a respected national organisation with a strong public service ethos. They are committed to delivering meaningful impact through high-quality services, effective governance and continuous improvement. This role offers the opportunity to contribute to strategic organisational priorities within a collaborative and purpose-driven environment. Other roles you may have experience of could include: Programme Manager, Project Manager, Strategic Programme Manager, Business Manager, PMO Manager, Organisational Development Manager, Change Manager, Governance Manager, Portfolio Manager, Executive Office Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Proposal Writer/Bid Writer Position Description At CGI, we are proud to provide services and solutions to our clients, solving some of the most complex IT challenges in the UK. In this role, you will play a pivotal part in our pre-sales journey, bringing our capability to life and helping us win new business. Here, you'll be encouraged to take ownership of your work, think creatively to unlock new propositions and thrive within a supportive community that enables you to grow your career with purpose. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are seeking a motivated and collaborative Proposal Writer to join our bid and proposal team focused in the Energy & Utilities sector. The successful candidate will play a key role in developing high-quality, compliant and compelling proposal responses that clearly communicate our capabilities, technical solutions and our value proposition to clients. Aligned to the Shipley proposal management framework, this role will focus on producing clear, persuasive proposal content that supports all stages of the bid lifecycle, from storyboard development through to final response submission. The Proposal Writer will work closely with bid managers, solution architects, technical subject matter experts, commercial teams and wider stakeholders to ensure proposal outputs are customer-focused, compliant, easy to understand and aligned to win themes. This role is suited to a self-starting team player who is comfortable engaging technical teams, asking the right questions and translating complex technical information into clear, well-structured proposal responses. Key Responsibilities: Proposal Writing and Content Development: . Write, edit and refine proposal responses that are clear, compliant, persuasive and aligned to customer requirements. . Translate complex technical solutions, delivery approaches and capability statements into accessible, client-focused content. . Ensure proposal responses clearly articulate benefits, outcomes, differentiators and evidence of capability. . Develop content that reflects agreed win themes, value propositions, solution messaging and evaluation criteria. . Tailor existing content, case studies, credentials and standard responses to meet the specific needs of each tender. . Maintain consistency of Our Voice and Our Look. Manage the tone, structure, terminology and messaging across proposal documents. . Maintain word count without losing quality or the context of the response. Shipley-Aligned Proposal Management Support: . Apply Shipley best practices to support structured proposal development, including compliance, responsiveness, customer focus and persuasive writing. . Support the development of proposal outlines, response plans, compliance matrices, content plans and review materials. . Contribute to proposal strategy discussions, including win themes, discriminators, customer hot buttons and evidence requirements. . Support colour team reviews by preparing content, incorporating feedback and improving response quality throughout the proposal lifecycle. . Ensure proposal content answers the customer's question directly and demonstrates a clear understanding of their needs. Storyboarding and Response Planning: . Own and facilitate storyboard sessions for proposal response documents. . Work with bid managers and subject matter experts to define the structure, key messages, proof points and evidence required for each response. . Convert storyboard outputs into coherent proposal narratives and fully developed written responses. . Challenge and refine storyboard content to ensure it is compelling, compliant and easy for evaluators to score. . Ensure each response has a clear narrative flow, logical structure and strong alignment to evaluation criteria. Stakeholder and Technical Team Engagement: . Engage confidently with technical teams, solution architects, delivery leads and subject matter experts to elicit relevant capability, solution detail and supporting evidence. . Ask targeted questions to uncover differentiators, delivery benefits, risks, assumptions and client value. . Facilitate content development discussions and drive clarity where technical input is complex, incomplete, or highly detailed. . Build strong working relationships across the bid team and wider business to support efficient proposal development. . Work collaboratively with contributors to obtain, refine and validate proposal content within agreed deadlines. Compliance and Tender Support: . Support the wider bid team in delivering compliant tender responses. . Review tender documentation to understand requirements, response instructions, evaluation criteria and mandatory content. . Ensure written responses address all client questions and comply with formatting, structure, page count and submission requirements. . Support the development and maintenance of compliance matrices and response trackers. . Identify gaps, risks, inconsistencies, or areas requiring clarification in proposal content. . Work with bid managers to ensure response documents are complete, accurate and ready for submission. Quality, Review and Continuous Improvement: . Edit and proofread proposal content for clarity, grammar, structure, consistency and impact. . Incorporate review feedback effectively and improve proposal responses through iterative development. . Support lessons learned activity and contribute to continuous improvement of proposal content, templates and processes. . Maintain reusable proposal content and ensure it remains current, accurate and aligned to business capabilities. . Promote best practice in proposal writing, storyboarding and structured response development. Must-Have Skills and Experience: . Proven experience in proposal writing, bid writing, technical writing, or business writing within a tender or proposal environment. . Strong understanding of proposal development principles, preferably aligned to the Shipley proposal management framework. . Excellent written communication skills, with the ability to produce clear, concise, persuasive and evaluator-friendly content. . Ability to translate complex technical solutions into accessible proposal responses that are easy to digest and understand. . Experience engaging technical subject matter experts to elicit information and shape it into compelling written content. . Strong facilitation skills, including the ability to lead storyboard sessions and structure response narratives. . Good understanding of tender compliance, response planning, evaluation criteria and bid submission requirements. . Ability to work collaboratively as part of a wider bid team under tight deadlines. . Strong attention to detail, with the ability to identify gaps, inconsistencies and areas for improvement. . Self-motivated, proactive and able to take ownership of assigned proposal outputs. . Strong organisational skills and the ability to manage multiple response sections, stakeholders and deadlines. . Comfortable challenging content constructively to improve clarity, compliance and persuasiveness. . Good working knowledge of AI toolsets (ChatGPT, Claude and CoPilot). With excellent skills with Microsoft Word, PowerPoint, SharePoint and Teams. Personal Attributes . Collaborative team player who works well with others across different disciplines and levels of seniority. . Confident communicator who can engage technical, commercial and delivery stakeholders. . Self-starting, motivated and able to work with limited supervision. . Curious and questioning, with the ability to quickly understand new solutions, services and client requirements. . Calm under pressure and able to maintain quality while working to fixed bid deadlines. . Detail-oriented, structured and committed to producing high-quality proposal outputs. . Positive, flexible and willing to support the wider bid team where required. Desirable Skills . Energy & Utility sector knowledge. . Shipley training or practical experience working within a Shipley-aligned bid environment. . Experience writing proposals for technology, digital, IT services, consulting, outsourcing, systems integration, or managed services. . Experience supporting colour team reviews, including Pink, Red, Gold, or similar review stages. . Experience developing case studies, capability statements, executive summaries and technical response content. . Knowledge of public sector or regulated procurement processes. Success Measures The successful Proposal Writer will be expected to: . Produce clear, compliant and compelling proposal responses. . Improve the readability and quality of technical response content. . Facilitate effective storyboarding and response planning. . Support bid teams in meeting deadlines and tender requirements. . click apply for full job details

Enterprise Architect Position Description At CGI, we partner with clients to architect large-scale transformation that delivers measurable business outcomes, from improved resilience and efficiency to accelerated digital growth. As an Enterprise Architect within our central large deals team, you will shape and lead complex, high-value engagements that redefine how organisations operate and compete. You will connect business ambition with practical, executable technology strategies, drawing on global delivery capabilities to design solutions that are innovative, commercially sound and outcome-driven. In a culture built on collaboration, accountability and continuous development, you'll have the autonomy to lead, the support to grow, and the opportunity to make a lasting impact across some of our most strategic client programmes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position in Leeds Your future duties and responsibilities In this role, you will operate as a senior architectural leader across CGI's most strategic and complex pursuits, shaping end-to-end solutions that align client ambition with executable delivery. You will take ownership of enterprise architecture across large deals, guiding clients from early engagement through bid, transition and transformation, ensuring every solution is commercially sound, scalable and outcome-focused. Working closely with senior stakeholders, you will influence at executive level, translate strategy into value, and lead high-performing teams to deliver cohesive, innovative solutions. You will bring together diverse teams across geographies and disciplines, fostering collaboration and alignment while maintaining high standards of architectural integrity. You will also play a key role in strengthening CGI's capabilities, contributing to service innovation and continuously improving how we deliver value to clients. Lead & shape enterprise architecture across large, complex deals and transformation programmes Engage & influence senior stakeholders, including CxO-level leaders Design & deliver end-to-end managed service and IT transformation solutions Align & integrate multi-tower services across global delivery models Lead & mentor senior architects and cross-functional teams Support & drive bid strategy, solution development and commercial alignment Ensure & validate solution quality, scalability, security and compliance Optimise & improve live services, driving performance, resilience and cost efficiency Contribute & innovate within CGI's architecture and advisory capabilities Required qualifications to be successful in this role To succeed, you will bring extensive experience in enterprise architecture leadership within large-scale IT services or consulting environments, combined with strong commercial awareness and the ability to influence at executive level. You will be highly credible in both business and technology domains, with a proven track record of shaping and delivering complex, high-value solutions that drive measurable outcomes. Proven experience in senior enterprise architecture or technology leadership roles Strong track record leading large-scale bids and pursuits (ideally £50m+ deals) Extensive experience designing managed services and IT outsourcing solutions Ability to engage and influence senior stakeholders, including CxO-level Strong background in complex, multi-supplier and global delivery environments Experience with ITIL-aligned service design within Agile environments Demonstrated success in leading and mentoring senior technical teams Strong commercial awareness, including cost modelling and deal shaping Knowledge of modern architecture patterns (cloud-native, API-led, event-driven, etc.) Experience supporting digital transformation and service optimisation initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Are you newly qualified looking for your next opportunity? The client is a leading firm within Colchester, who are looking to grow their auditing team. They work with a varied client base ranging from owner-managed businesses to multinational businesses and charities. They are looking to grow their team through recruiting an Audit Executive. Responsibilities: As an Audit Executive, you will Deliver high-quality audit work across a range of assignments, developing technical skills and experience Identify and address key risks, seeking input from specialists when required. Build strong client relationships and provide tailored, practical advice aligned to their business goals Contribute to service improvement through planning, research, and effective use of technology Support team development by identifying improvement areas and providing guidance or training as needed Requirements: As an Audit Executive, you will need ACA or ACCA newly qualified or final stage of qualification Strong technical knowledge of auditing, financial reporting standards, and compliance, with awareness of risk and regulatory requirements (e.g. ICAEW/ACCA pathways) Commercial awareness and analytical skills, including the ability to assess financial projections, generate client-focused ideas, and contribute to internal improvements Collaborative and proactive mindset, with strong communication, time management, and relationship-building skills across teams and with clients Benefits: As an Audit Executive, you will get Flexible working 25 days holiday plus bank holidays Career progression opportunities Are you an auditor looking for you next step? If so, apply here now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

The Deputy Director The Bomb Factory Art Foundation (TBF) is a non-profit, artist-led charity creating space for art and culture to thrive. Founded in a former munitions factory in Archway in 2015, the organisation now operates three galleries and affordable studios across London, supporting a diverse community of over 140 artists. We welcomed over 17,600 visitors to our exhibitions in 2024/25 and are growing in income, in sites, and in ambition. We are now looking for the person who will help us make that growth sustainable. THE ROLE The Deputy Director (Operations & Finance) is a new position in the organisation that will lead the day-to-day running of the organisation, bringing together operations, HR, governance, finance oversight and property management under clear, reliable leadership. Working closely with the Director and deputising in their absence, you will line-manage teams across finance, buildings, studios and administration, and act as Company Secretary to the Board of Trustees. Beyond keeping the organisation running well, you will play a central role in what comes next including delivery of our 3-5-year strategic business plan, securing a permanent home for the charity, developing Not Another Art School as a scaled income stream, and supporting our pathway toward Arts Council England NPO status. This is a hands-on, generalist leadership role. You will need to be equally comfortable reviewing a lease, running a Board meeting, troubleshooting an IT system and supporting a member of staff sometimes all in the same week. KEY RESPONSIBILITIES: Lead governance and compliance acting as Company Secretary, coordinating Board activity, managing statutory filings, and overseeing health & safety, GDPR, and HR frameworks Oversee day-to-day operations across studios, galleries, offices, and project spacesLead on all HR processes recruitment, contracts, appraisals, and staff support for a team of ten Manage financial oversight alongside the Finance Manager: budgets, cash flow, management accounts, year-end, and funder reporting Develop and manage property relationships lease negotiations, landlord liaison, new site acquisition in line with agreed strategy Support fundraising applications and funder compliance, and contribute to building diversified income across earned revenue, trusts & foundations, and public funding Drive delivery of the strategic business plan, including NAAS development and ACE Illuminate audience data preparation WHO WE'RE LOOKING FOR You don't need to come from the arts sector, but you do need to be operationally excellent, values-driven, and genuinely excited by what TBFAF is becoming. We are looking for someone with strong experience running operations in a small organisation, solid understanding of governance and finance, confidence managing teams, and the breadth to hold a wide remit without dropping the ball. Experience in property or facilities management, HR management, and familiarity with fundraising applications are all desirable, alongside arts, charity, or cultural sector experience and experience working with Boards of Trustees. TO APPLY Please send a CV and a cover letter no more than a page of A4 explaining why this role interests you and why you are the right person for it by an email via the button below with the subject 'Deputy Director Application'.

About Scrumconnect At Scrumconnect, we are a people-first digital consultancy that partners with government and private sector organisations to design, build, and deliver user-centred digital services. We bring together multidisciplinary teams of consultants, designers, engineers, researchers, and data specialists to solve complex challenges and create meaningful outcomes for millions of users. We are passionate about delivering high-quality digital solutions that improve public services, drive innovation, and create lasting impact. Our culture is built on collaboration, continuous learning, inclusivity, and excellence. About the Role Scrumconnect is seeking an experienced Data Lead to lead the development and execution of a strategic data vision for a large-scale government programme supporting services used by millions of citizens. This role will be responsible for assessing the current data landscape, defining the future-state architecture and operating model, and creating a roadmap that enables data-driven decision making, operational excellence, and regulatory compliance. The successful candidate will provide both strategic leadership and technical direction while helping shape and scale the data capability required to deliver long-term transformation. Working closely with senior stakeholders, delivery teams, architects, and data specialists, you will ensure that data platforms, governance frameworks, and analytical capabilities align with organisational objectives and government standards. Key Responsibilities Data Strategy & Governance Lead the development and execution of the overall data strategy. Assess and document current ("as-is") data capabilities, platforms, processes, and governance arrangements. Define the target ("to-be") data architecture, operating model, and roadmap. Establish and maintain data governance frameworks, standards, policies, and best practices. Ensure alignment with wider government data strategies and organisational objectives. Promote a culture of data-driven decision making across programmes and stakeholders. Technical Leadership & Architecture Provide technical leadership across data engineering, analytics, and data science initiatives. Define and evolve data architecture, engineering standards, tools, and methodologies. Design scalable, secure, and resilient cloud-based data solutions. Oversee the implementation of data platforms, ETL/ELT pipelines, and analytical solutions. Ensure data services meet both functional and non-functional requirements, including security, performance, and scalability. Drive continuous improvement of data engineering and analytical capabilities. Team Leadership & Delivery Define the optimal team structure, skills, and capabilities required to deliver the data strategy. Lead multidisciplinary teams including data engineers, analysts, data scientists, and architects. Mentor and support team members to foster technical excellence and professional growth. Collaborate with delivery partners and stakeholders to identify and onboard specialist expertise when required. Ensure successful delivery of strategic data initiatives within agreed timelines and budgets. Data Quality, Compliance & Security Implement robust data quality, lineage, metadata, and governance practices. Ensure compliance with GDPR, security policies, government standards, and regulatory requirements. Establish monitoring and reporting mechanisms to maintain data integrity and reliability. Support audits, risk assessments, and compliance activities. Champion secure-by-design and privacy-by-design principles across all data initiatives. Stakeholder Engagement Build strong relationships with senior stakeholders across business and technical teams. Translate complex technical concepts into clear business outcomes and recommendations. Present strategic plans, progress updates, and key insights to executive audiences. Facilitate workshops and decision-making sessions to drive alignment and delivery. Essential Skills & Experience Data Leadership Significant experience leading data engineering, analytics, or data science functions within complex organisations. Proven track record of developing and delivering enterprise-wide data strategies. Experience establishing data governance frameworks and operating models. Technical Expertise Strong experience with AWS cloud services and modern data platforms. Expertise in designing and implementing scalable data architectures and engineering solutions. Experience with ETL/ELT frameworks, data integration, and pipeline automation. Strong understanding of data modelling, data warehousing, and transformation methodologies. Experience supporting data science and machine learning initiatives from experimentation through production deployment. Strong understanding of data security, governance, and operational best practices. Public Sector Experience Experience delivering data initiatives within government or highly regulated environments. Strong understanding of GDPR, information governance, data protection legislation, and public sector compliance requirements. Familiarity with Government Digital Service (GDS) standards and ways of working. Communication & Leadership Excellent stakeholder management and communication skills. Ability to influence senior leaders and drive strategic decision-making. Experience building, leading, and mentoring high-performing data teams. Strong facilitation, collaboration, and workshop leadership capabilities. Technical Environment Experience with some or all of the following technologies is desirable: Cloud & Data Platforms AWS Amazon S3 AWS Glue AWS Lambda Amazon Redshift AWS Lake Formation Data Engineering & Analytics SQL Python ETL/ELT frameworks Data Warehousing solutions Data Modelling methodologies Performance & Digital Analytics Google Analytics Google BigQuery Google Looker Studio Google Tag Manager Desirable Experience Experience within benefits, welfare, citizen services, or wider public sector domains. Previous experience delivering services through public sector frameworks. Security clearance (BPSS, SC, or DV) or willingness to undergo clearance. Experience working within Agile multidisciplinary delivery teams. Experience defining and scaling enterprise data capabilities and operating models.

Are you wanting to take the lead on complex international tax matters in a senior role with real scope to shape client strategy and grow a specialist offering. Our client is a highly regarded professional services firm with a strong reputation across tax, audit and advisory. This is an excellent opportunity for an experienced Transfer Pricing Director to lead on technically complex projects, manage key client relationships and play a visible role in the continued growth of a specialist service line. Responsibilities: As a Transfer Pricing Director, you will Lead the delivery of transfer pricing projects for a varied portfolio of UK and international clients. Advise on transfer pricing policy, documentation, planning and risk management across cross-border structures. Build strong senior-level client relationships, acting as a trusted adviser on both technical and commercial matters. Work closely with wider tax and advisory teams to deliver joined-up solutions across international tax matters. Contribute to business development, team leadership and the strategic growth of the transfer pricing offering. Requirements: As a Transfer Pricing Director, you will need Strong technical knowledge of transfer pricing principles, documentation requirements and international tax frameworks. A proven track record of managing complex client relationships and leading advisory projects. The ability to identify opportunities, win work and contribute to wider business development activity. A relevant professional qualification such as ACA, CTA, ADIT or equivalent Benefits: As a Transfer Pricing Director, you will get The opportunity to join a respected firm with a strong international client base and ambitious growth plans. A senior leadership role with real influence over client work, team development and service line strategy. Exposure to technically interesting and commercially important cross-border projects. A collaborative environment with clear progression potential and strong internal support. A competitive salary and benefits package alongside flexible working options. If you are a Transfer Pricing specialist looking for a role with more autonomy, strategic input and progression potential, apply now or get in touch for a confidential conversation. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

About Besson Street Trust Besson Street Trust (formerly The New Cross Gate Trust) has worked for more than 18 years to create a connected, inclusive and ambitious community in New Cross Gate. Based in the Besson Street Community Garden, we deliver a range of services supporting the health, wellbeing, and development of local residents. With a focus on collaboration and sustainability, we interact with more than 600 beneficiaries annually and support numerous community groups in the local area. Our activities are funded primarily by rental income from an endowment portfolio of residential and commercial properties, investments, and supplemented through fundraising. This is a pivotal moment for the Trust; our long standing Centre Manager is stepping down after 21 years both serving the community of New Cross Gate, working initially for our predecessor - New Deal for Communities - and subsequently for the present successor Trust. She has overseen the development of the vibrant oasis that is our Besson Street Community Garden and the services that we delivery to our local communities. We are growing and evolving. The neighbouring Besson Street development, part of which will deliver a community centre to be run by the Trust, provides a welcome opportunity to expand our support for the community. With this in mind, we are recruiting, initially, to two roles: Managing Director (being advertised immediately) Centre and Operations Manager (to be advertised soon, and to be recruited to in collaboration with the incoming Managing Director). About the Role Managing Director (0.6 FTE) Besson Street Community Garden, Southeast London (Hybrid by arrangement) £36,000 (0.6 FTE) The Besson Street Trust is seeking an experienced and strategic leader to become our Managing Director, leading our community-focused charitable trust delivering impactful programmes and overseeing the management of the residential and commercial property portfolio, income from which underpins our charitable activities. This is a unique opportunity to shape the future of the Trust and its activities, including the anticipated opportunity for the development of a new community centre on a neighbouring site, and the expansion of our charitable activities. You will work closely with the Board of Trustees to drive strategy, secure additional funding, and ensure strong governance, while leading a small, committed team. Key responsibilities include: Leading strategy, business planning, and organisational development Managing senior staff and fostering a positive organisational culture Building partnerships with funders, local authorities, and community organisations Overseeing financial sustainability and asset strategy Leading fundraising and income diversification We are looking for someone who: Has senior leadership experience in a relevant sector Is confident working with Boards and governance structures Has a strong track record in partnership and funding development Combines strategic thinking with hands-on leadership

Are you looking to lead and grow a specialist Capital Allowances offering within a highly respected accountancy and advisory firm. Our client is a well-established and nationally recognised professional services firm with a strong reputation across tax, audit and advisory. This is an excellent opportunity for an experienced Capital Allowances Tax Director to take ownership of a specialist service line, work closely with a broad client base, and play a key role in both client delivery and business development. Responsibilities: As a Capital Allowances Tax Director, you will Lead on the delivery of capital allowances advice across a varied portfolio of clients and property-related projects. Work closely with internal teams, including Corporate Tax, VAT, Transactions and Real Estate, to identify opportunities and deliver joined-up advice. Build and maintain strong client relationships, acting as a trusted adviser on technical and commercial matters. Support the growth of the service line through business development, networking and identifying new work opportunities. Requirements: As a Capital Allowances Tax Director, you will need Significant experience in Capital Allowances gained within practice, consultancy or a specialist tax environment. A relevant professional qualification such as CTA or equivalent. Strong technical knowledge across capital allowances legislation and its practical application. A proven track record of managing client relationships and winning or developing work. Benefits: As a Capital Allowances Tax Director, you will get The opportunity to join a respected firm with an established client base and strong referral network. A senior leadership role with the scope to shape and grow a specialist area. A competitive salary and benefits package alongside flexible working options. If you are a Capital Allowances specialist looking for a role with more autonomy, strategic influence and long-term progression, apply now or get in touch for a confidential conversation. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

HEAD OF OPERATIONS - Learning Disabilities Sector Hybrid and Home working. Must live within a reasonable commutable distance to our Head Office in Shrewsbury Full-time post Salary circa £58,000, plus pension and generous annual leave benefit Bethphage is a charitable organisation operating across the West Midlands, delivering high-quality support to people with disabilities and those experiencing mental health challenges. Since its establishment in 1994, and now marking over 30 years of service, Bethphage has grown and diversified, building a strong reputation for person-centred care. As a commercially minded organisation guided by a clear mission and strong values, we place the people we support at the heart of everything we do. Our commitment to excellence is reflected in our Investors in People Gold accreditation, which we have maintained for more than twelve years. Our person-centred ethos underpins strong partnerships with commissioners, enabling us to design and deliver tailored services that achieve meaningful and lasting outcomes. As a not-for-profit organisation, we reinvest our surpluses to strengthen and expand our provision. This includes purchasing homes for those we support, investing in our infrastructure, and most recently acquiring a twelve-acre farm in South Shropshire to develop innovative, farm-based day opportunities, with further growth planned over the next five to ten years. The successful candidate will provide senior operational leadership across Bethphage, with accountability for the delivery and performance of day-to-day services. They will ensure that individuals remain central to service delivery while maintaining full compliance with regulatory, statutory and organisational requirements. This role is pivotal in shaping and leading the operational agenda, ensuring alignment with Bethphage's values, culture and strategic direction. With responsibility for developing and implementing effective operational strategies, the postholder will support the organisation's core business and drive consistently positive outcomes for the people we support. Core Duties Demonstrate and provide decisive and clear leadership to direct reports and the wider organisation Ensure contractual requirements are adhered to and monitor compliance Support organisational growth and development Monitor the external landscape for emerging themes and changes in government policies. Ensure budgets are, monitored and adhered to Ensure policies and procedures are implemented across Bethphage Ensure compliance with Safeguarding policies Ensure compliance with contractual, statutory and legislative Produce reports which evaluate accidents, incidents and near misses reported into our Care Management System (CMS), identifying trends and themes and positive action to improve future outcomes To contribute, as a member of the Executive Team, to the planning and strategic development of the organisation Prepare quarterly reports and attend Board meetings to advise trustees on operational matters and provide assurance Essential requirements Minimum of a level five in Health and Social care and, or management qualification Minimum of ten years' experience working in the care sector working with people with disabilities Experience of working with people with one or more of the following conditions: Autism, Mental Health, Dementia, Acquired brain injury and people with complex needs Demonstrable experience working at a senior level Experience of leading and delivering projects A track record of working with local authorities, commissioners and families Effective budget and resource management Driver with own vehicle (You must have or be willing to get business class insurance) Interested parties must complete an application form and the deadline for submissions is the close of business on 19th June 2026 Interview Date: TBC Some of our roles require males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010 Bethphage is committed to safeguarding and promoting the welfare of the people we support and expects all staff to share this commitment. We follow robust safer recruitment practices to ensure that all staff are suitable to work with vulnerable people. All appointments are subject to appropriate pre-employment checks. REF-

Entry-level Sales Executive This leading, innovative technology enterprise have an exciting job opportunity for enthusiastic and dynamic candidates! They're searching for ambitious entry-level Sales Executives to join their team! You need a degree, and to be motivated by money and engaging with people! Specialists in their field, our client pride themselves on providing the best possible experience for their customers, offering innovative, integration systems and solutions to business around the globe! If you're passionate about people, driven to achieve goals and would like to be part of an inclusive, empowered team, then this opportunity is for you! You'll get: A competitive basic salary of £30k Commission structure that takes your Y1 total to £45k! Excellent progression, learning and development potential Laptop and mobile Lucrative bonus and incentive schemes, including company holidays! Volunteering days! Fantastic training You will create your own pipeline of new business opportunities by identifying new leads and building a rapport with key decision makers. The successful candidates will act as first point of contact for new enquiries and follow up on inbound leads via phone and email. The Entry-level Sales Executive will be personable and organised. Our client offers generous earning and career potential to the successful candidate! You need: Educated to degree level Excellent communication, interpersonal and relationship building skills Money motivated Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

1. Your New CompanyYou will be joining a highly regarded professional services organisation with a strong focus on governance, risk management and regulatory excellence. Known for delivering a high-quality, client-focused service, the firm operates within a structured and collaborative environment where compliance plays a central role in supporting business success. With continued growth and an evolving regulatory landscape, the organisation is investing in its risk and compliance function, making this an exciting opportunity to contribute to a forward-thinking team. 2. Your New RoleAs a Compliance Executive, you will support the ongoing development and operation of the organisation's risk and compliance framework, with a particular focus on anti-money laundering, client onboarding, file management and quality assurance processes.You will play a key role in managing end-to-end client onboarding and matter opening processes, ensuring all regulatory and internal requirements are met efficiently and accurately. This will involve liaising directly with stakeholders to obtain and verify KYC/CDD documentation, conducting due diligence checks (including sanctions and PEP screening), and supporting ongoing monitoring activities.You will also assist in identifying and escalating compliance risks, supporting remediation work, and contributing to internal investigations where required. Alongside this, you will be involved in file lifecycle management, quality assurance reviews, and maintaining accurate records in line with regulatory standards.This is a varied, hands-on role where you will act as a key point of contact for compliance-related queries, supporting colleagues across the business while helping to drive continuous improvement in systems, processes and controls. 3. What You'll Need to SucceedTo be successful in this role, you will demonstrate strong organisational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced environment. You will be a confident communicator, comfortable engaging with a range of stakeholders and providing clear, practical guidance on compliance processes.You will ideally have experience in a compliance, risk, onboarding or regulated environment, with exposure to anti-money laundering processes, due diligence, or file management practices. Experience within professional services or a similar regulated setting would be highly beneficial.Strong IT and systems skills are essential, alongside the ability to follow structured procedures, maintain accurate records, and escalate issues appropriately. A proactive mindset and commitment to maintaining high standards in a quality-focused environment will be key to your success. 4. What You'll Get in ReturnIn return, you will receive a competitive salary and benefits package, along with the opportunity to develop within a growing and supportive compliance function. You will gain exposure to a broad range of risk and regulatory activities, enhancing your technical expertise and career progression opportunities.The organisation offers a collaborative and professional working environment, with a strong emphasis on continuous improvement, training and employee development. This is an excellent opportunity for someone looking to build or further their career within risk and compliance in a respected professional services setting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! Benefits Here at CV-Library, we value our employees and are committed to offering the best 23 days holiday, plus bank holidays Additional day off for your birthday Holiday buy/sell scheme Life Assurance - up to 3 times your annual salary Medicash healthcare cashback plan - includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology Discounts as part of Medicash, gym memberships, shopping, entertainment etc. Eyecare and flu vouchers Employee Assistance Program and Mental Health First Aiders Pension contribution up to 7% Ongoing training and development - face to face training sessions available throughout the year Long Service Awards The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site As a Customer Success Executive, your focus will be on retaining and nurturing existing clients, delivering excellent customer service, and identifying opportunities to upsell our products and services! Responsibilities: Manage a portfolio of customer accounts, maintaining regular contact and assisting with queries about CV-Library products Review customer activity to offer helpful guidance and ensure they get the most from our products and services Highlight any potential upsell opportunities to the sales team Support customers through onboarding, providing basic training and direction where needed Stay aware of market trends to help deliver a strong level of customer service Handle customer queries promptly and professionally, meeting agreed KPIs Manage multiple tasks effectively while keeping the customer experience central to your work Work closely with internal teams, especially Sales, to help build positive, long-lasting client relationships What we're looking for Clear and effective communication skills with customers and colleagues A strong customer-first mindset and proactive approach to learning Strong organisational and time management skills Comfortable using technology and learning new systems quickly Confident problem-solving skills and ability to resolve customer issues Able to work independently and as part of a team Previous customer service or administrative experience is beneficial but not essential We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.