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Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today

William Stobart & Son Appleton Thorn (Office Based) Permanent Full-Time £25,000 £30,000 per annum Company Overview William Stobart & Son is an established UK haulage business operating a modern fleet across national distribution routes. The business supports a broad customer base across logistics and transport sectors, delivering reliable and time-sensitive services. Finance plays a central role in maintaining commercial control, working capital discipline and operational performance. Due to continued growth and internal development, we are recruiting an Accounts Assistant to join our finance team at our Appleton Thorn office. This is a permanent, full-time, office-based role reporting directly to the Finance Manager and working closely with the wider Finance Team. Role Summary This is a hands-on Accounts Assistant position with exposure across Purchase Ledger, Sales Ledger and core transactional finance processes. You will be responsible for maintaining accurate financial records using Sage 50, supporting month-end processes and ensuring strong control over cash, supplier balances and customer accounts. The role will suit someone who enjoys structured transactional finance work and understands the importance of accuracy in a haulage environment where margins and cash flow require careful management. There is genuine opportunity for development into broader month-end and management accounts exposure over time. Key Responsibilities Purchase Ledger Processing high volumes of supplier invoices accurately into Sage 50 Matching invoices to purchase orders and resolving discrepancies Maintaining supplier accounts and performing regular supplier reconciliations Preparing weekly and monthly BACS payment runs for review Managing supplier queries and ensuring timely resolution Sales Ledger Raising customer invoices in line with agreed rates and contract terms Supporting Credit Control activities including chasing overdue balances Allocating cash receipts and maintaining accurate customer accounts Assisting with customer statement preparation Cash & Bank Performing daily and weekly Bank Reconciliations Posting cash receipts and payments accurately Supporting cash flow visibility through accurate ledger maintenance Month End & Reporting Assisting with Month End close processes Supporting preparation of journals, including accruals and prepayments Maintaining nominal ledger accuracy Supporting VAT return preparation Assisting with intercompany reconciliations Providing transactional support for management accounts preparation Additional Finance Support Processing employee expenses Supporting payroll administration where required Assisting with audit queries and documentation Contributing to process improvements within the Finance Team This role provides exposure across working capital management, ledger integrity and financial controls within a transport and haulage environment. Essential Skills & Experience Previous experience in an Accounts Assistant role Practical experience of Purchase Ledger and Sales Ledger processes Experience performing Bank Reconciliations Familiarity with Month End support and basic journals Working knowledge of Sage 50 or similar accounting software Strong Excel skills (basic formulas, data accuracy checks) High level of accuracy and attention to detail Organised and able to manage workload to meet deadlines Confident communicator when dealing with suppliers and internal stakeholders We welcome applications from candidates currently working as Accounts Assistant, Accounts Clerk, Finance Assistant or Ledger Clerk. Desirable Skills Experience within haulage, logistics or transport Exposure to accruals and prepayments Experience supporting VAT returns AAT qualification (studying or qualified) Understanding of working capital and cash flow controls Benefits & Package Salary: £25,000 £30,000 depending on experience Permanent, full-time position Office-based role at Appleton Thorn 25 days holiday plus statutory bank holidays Company pension scheme Structured reporting line to Finance Manager Exposure to wider finance processes and career progression opportunities This position offers clear progression within the finance function. For the right candidate, there will be opportunity to take on increased Month End responsibility and develop towards Senior Accounts Assistant level over time. Working Pattern Monday to Friday Standard office hours Office-based role at Appleton Thorn How to Apply If you are an experienced Accounts Assistant with strong Purchase Ledger and Sales Ledger knowledge and are looking for a stable role within a well-established haulage business, we would welcome your application. Please submit your CV via the job board. Shortlisted applicants will be contacted directly.

About the Role RG Setsquare is recruiting on behalf of a leading facilities management contractor for an experienced HVAC Technician to join their team covering the M40 corridor between Coventry and Oxford. This is a field-based role working on a high-profile large retail estate - a busy, well-supported environment where the standard of technical delivery genuinely matters. You will be responsible for planned and reactive HVAC and gas maintenance across a portfolio of large-format retail sites, working to clear SLAs and high expectations of customer service. The package is one of the strongest we are currently marketing for this type of role: a total salary of 47k inclusive of standby payment, with overtime, paid travel time, 33 days holiday, private healthcare, life insurance, and pension on top. What You'll Be Doing Completing the planned preventive maintenance (PPM) schedule across your allocated sites, ensuring all paperwork is completed accurately and to the required procedures Responding promptly to reactive service calls and alarm requests from the central helpdesk, assessing job requirements and carrying out repairs within agreed response times Servicing and maintaining a wide range of HVAC assets including air handling units with gas-fired heating, LPHW systems, DX coils, heat pump systems, single split air conditioning, LPHW boilers, pumps, inverters, DHW boilers, and water chillers Identifying non-repairable faults in plant and machinery and making clear recommendations to your line manager regarding suitable replacements Updating job and call status on the client's CAFM system following every site visit Delivering all work in full compliance with Health, Safety & Environmental policies Representing the business professionally with client site teams at all times - a friendly, can-do approach is as important here as the technical ability What We're Looking For Essential qualifications - you must hold all of the following: Commercial gas qualifications - as a minimum: COCN1, CCCN1, CIGA1, CORT1, ICPN1, BMP1, CCP1, TPCP1, TPCP1A F-Gas - City & Guilds 2079-11 Level 2 Certificate Unvented water heaters - HWSS Hot Water Systems & Safety (including G3 Unvented HWS) Full UK Driving Licence Desirable: 18th Edition Wiring Regulations (City & Guilds 2382-18) or 17th Edition (City & Guilds 2382-15) The ideal candidate will also bring: Proven experience in HVAC and gas maintenance within a multi-site commercial or retail FM environment A professional, customer-focused approach - you will be working in live retail environments and dealing with site managers daily Strong self-management skills - comfortable planning your own day and hitting response time SLAs without close supervision A positive, flexible attitude and willingness to travel daily across the M40 corridor patch The Package This is a genuinely strong package for the HVAC market in the Midlands: 467k total salary - inclusive of standby payments (1 in 4 rota) Overtime paid on top of base salary Paid travel time 33 days holiday (inclusive of bank holidays) Private healthcare Life insurance Private pension Employee discount scheme Company vehicle How to Apply This vacancy is being managed by RG Setsquare. To be considered, please submit your CV via CV-Library. Shortlisted candidates will be contacted directly by our team with full details on the client, the patch, and next steps in the process. RG Setsquare specialises in technical and FM recruitment across the UK, placing skilled trades and engineering professionals with leading contractors and service providers at every level. A strong package, a high-profile client, and a varied technical role. Apply now. RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Senior Relationship Manager (Intermediary) Location: London Employment Type: Permanent Full-Time Salary: Up to 70,000 Working Pattern: Onsite - 5 days per week (no hybrid working) About the Role We are seeking an experienced Senior Relationship Manager (Intermediary) to drive profitable growth across the Commercial and SME portfolio through a strong intermediary-led business model. This role is responsible for originating new business, managing existing intermediary relationships, and overseeing a diverse corporate credit portfolio while maintaining high standards of risk management, service delivery, and regulatory compliance. Reporting to the Head of Islamic Banking & Intermediary Business , the successful candidate will play a key role in expanding intermediary partnerships, identifying early warning signals within portfolios, and maximising profitability through value-added solutions. Key Responsibilities Relationship Management & Business Development Manage and grow relationships with commercial clients ranging from SME to Corporate. Develop and maintain strong partnerships with intermediaries to generate new business opportunities. Drive revenue, asset growth, and cross-selling opportunities across commercial, FI, and private banking products. Execute a structured calling and meeting programme to identify customer needs and deliver tailored solutions. Corporate Portfolio & Credit Management Manage a portfolio of corporate credit accounts with varying turnover and exposure levels. Prepare and review credit proposals, including detailed balance sheet, income statement, and cash flow analysis. Monitor account performance, payment behaviour, and portfolio health. Conduct regular client visits to strengthen relationships and enhance account profitability. Monitoring, Reporting & Documentation Ensure facility documentation and account records remain accurate and up to date. Monitor credit utilisation, business volumes, TR maturities, and PAD retirements. Provide regular MIS and performance updates to senior management. Remedial & Risk Management Identify early warning indicators and proactively escalate concerns. Follow up on overdue accounts and coordinate transfer to Recovery where required. Provide full documentation and ongoing support to recovery teams. Team Development & Leadership Advise and guide Assistant Relationship Managers on routine and complex matters. Line-manage junior support staff and Relationship Support Officers where applicable. Support team development through coaching, feedback, and performance management. Customer Service & Stakeholder Engagement Act as a key point of contact for intermediaries and clients, ensuring timely and effective responses. Handle complex customer queries and complaints professionally. Ensure customer data accuracy and compliance with internal procedures. Represent the organisation positively with clients, intermediaries, and internal stakeholders. Projects & Continuous Improvement Contribute to special projects and initiatives as assigned. Identify process gaps and recommend improvements to enhance efficiency and control. Participate actively in team meetings, training, and professional development. Regulatory & Conduct Responsibilities Comply with all FCA and PRA Conduct Rules and Certification Regime requirements. Act with integrity, skill, care, and diligence at all times. Ensure effective control, compliance, and oversight within areas of responsibility. Promote fair customer outcomes and sound market conduct. Experience & Qualifications Minimum 5 years' experience in a Relationship Manager or Senior Relationship Manager role within banking. Strong background in commercial lending, intermediary banking, and portfolio management . Proven experience in credit analysis, customer relationship management, and negotiation . Line management experience preferred. Commitment to ongoing Continuing Professional Development (CPD) and regulatory training. Key Skills & Competencies Commercial and SME Banking Expertise Intermediary Relationship Management Credit & Financial Analysis Regulatory & Conduct Risk Awareness Negotiation & Stakeholder Engagement Customer Service Excellence Strong Numerical & Financial Acumen

Location Newport, NP10 8QQ About the job Job summary Digital Delivery Senior Automation Tester The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. In order to provide up to date services to our customers both nationally and internationally systems need to be developed, improved and maintained. You will have the opportunity to work on the latest cutting-edge cloud technologies, use modern delivery processes and work on innovative projects some including the use of AI and ML. Working alongside experts in their fields you will have the opportunity to make valuable contributions without compromising on quality. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Test Engineer is expected to contribute to the technical strategy for the department. As a multi-skilled individual, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. We are recruiting for multiple roles of which one role is slightly biased towards application testing post infrastructure changes. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Responsible for writing, executing and maintaining functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment Be responsible for the design, coding, testing, maintenance, and documentation for robust, scalable and reusable solutions that deliver exceptional user experience using DevOps best practice Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Work closely with software developers to reach a common understanding of the code base and test coverage at unit level Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to. Identify and manage defects, incidents, risks and issues in line with IPO standards Build automated test solutions from scratch in line with IPO Test Strategy and IPO Engineering Principles Contribute to the design, coding, testing and documentation of small scale to large, complex or mission critical programs Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of Playwright

Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.

Location Nottingham About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria: Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.

Parts Advisor 30,000pa + bonus = O.T.E 36,000 to 35,000, three shift rotation between 8am & 6pm M-F (one Saturday AM in three), 30 days holiday, excellent staff discount scheme Due to continued success and rapid expansion plans, the head off location of a multi-branch independent car dealership has an exciting opportunity for a Parts Advisor to join their team. You will provide key and varied support to customers, workshop colleagues and the Parts Manager: Building great relationships with customers and colleagues, identifying and supplying the right parts first time Handling enquiries across multiple channels, including face to face for both customers and internal colleagues Liaising directly with suppliers, sourcing alternative suppliers when needed, and processing orders, advising workshop of ETA Keeping stock organised, accurate, and up to date physically and on in-house database Completing all administration duties related to the role We would expect the successful Parts Advisor to be able to demonstrate a good working knowledge of databases, be an excellent communicator and have a friendly confident customer service manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within parts administration, parts coordination or a parts advisory position, from the motor trade industry. You will be joining the Corby Head Office of a company that has been established for over 30 years with an enviable reputation in their field. Working directly with the parts manager, this role offers variety and challenges on a daily basis. The organisation name is synonymous with delivering outstanding quality services and they are keen to recruit a Parts Advisor who strives to offer the same. 30 days holiday 30,000pa Bonus Only one Saturday AM in three Permanent Immediate start Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Projects may include: Window replacements Roof replacements Sofit and facia replacements Structural works Communal area improvements Loft insulation top ups Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Job Title: Field-Based Solar and Renewables Electrician Location: Covering South Central and South East Salary: Up to £46,000 basic (depending on experience) Unify Renewables is excited to represent one of the UK s leading renewable energy companies in their search for a skilled Field-Based Solar and Renewables Electrician. This is a fantastic opportunity to join an established, forward-thinking organisation committed to delivering high-quality renewable energy solutions across the domestic and commercial sectors. As a Field-Based Solar and Renewables Electrician, you will be responsible for the installation, servicing, and repair of solar PV systems and related renewable energy technologies. Operating across Reading, Slough, Farnborough, Newbury, Swindon and the surrounding areas, you ll be at the forefront of a company dedicated to driving sustainable energy adoption. Key Responsibilities: Install, test, and commission solar PV systems in domestic and commercial properties. Perform routine maintenance, fault-finding, and repair of renewable energy systems. Ensure compliance with 18th Edition Wiring Regulations and other relevant standards. Carry out electrical testing and provide certification in accordance with 2391 standards (or equivalent). Work closely with clients, project managers, and other team members to ensure high standards of delivery. Stay updated on emerging technologies and practices within the renewable energy sector. What We re Looking For: Essential: 18th Edition Wiring Regulations qualification. Desirable: 2391 Inspection and Testing qualification or equivalent. Demonstrable experience in solar PV installation, servicing, and repair (domestic and commercial). A full UK driving license. Strong problem-solving skills with a commitment to quality and safety. Excellent communication and customer service skills. What s on Offer: Competitive salary up to £46,000 (dependent on experience). Company vehicle and tools provided for field-based travel. Ongoing professional development and training opportunities. Be part of a leading company driving the renewable energy revolution in the UK. What s in it for You? Career Growth: Exciting opportunities for advancement in the renewable energy sector. Make an Impact: Join a team shaping the future of renewable energy infrastructure and sustainability. Professional Development: Work on cutting-edge projects with a company that values innovation and creativity. How to Apply If you have the relevant experience and skills, we encourage you to apply by sending your CV. Application Process: Interested candidates should submit a CV and a covering letter detailing their experience and suitability for the role to James Feeley, Department Lead at Unify Renewables. Unify HQ Limited is acting as an Employment Business in relation to this vacancy. If your experience matches, please forward your CV immediately. We thank all applicants who respond, but only those shortlisted will be contacted.

National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.

Salary: Competitive plus bonus, Company Car/Cash Allowance and excellent company benefits Hours: 40 hours, Monday - Friday Location: Canterbury, CT3 4HQ When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Company car/cash allowance Performance bonus Access to our company pension scheme Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Want to manage your own day, create relationships and solve problems? Earn a commission and be rewarded for illustrating your great attitude to hard work? Then this is the role for you: Winning new business by engaging in various forms of canvassing such as cold calling and in person activity Using an in-house system to generate quotes and log appointments Attending appointments to sell Veolia Services and deliver a positive customer experience and continually exceed expectations Engaging in follow up to ensure continued customer satisfaction for first 90 days and up selling any additional services What we're looking for; Essential A proven track record in New Business field sales and/or commercial activities, together with a proven track record of building a New Business pipeline of potential opportunities to further generate and exceed a given sales target Knowledge of the sales cycle with exceptional networking and negotiation skills Strong presentation and communication skills Don't let a gap in experience deter you - if you have exceptional presentation and communication skills, we'd still love to hear from you. Desirable Experience working in Waste Management / similar industry What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Are you an experienced Site Manager looking for your next opportunity within social housing refurbishment? This is an excellent opportunity to join a growing refurbishment team delivering planned maintenance and regeneration works across occupied properties in Nottingham. This Site Manager position offers long-term stability, a strong benefits package, and the opportunity to work for a well-established contractor with an excellent reputation within the housing sector. As Site Manager, you will oversee refurbishment programmes from inception through to completion, ensuring works are delivered safely, on time, within budget, and to a high standard of customer satisfaction. Benefits: Car or car allowance Performance-related bonus 26 days holiday plus bank holidays Private medical insurance Life assurance Pension scheme Ability to purchase additional annual leave Cycle to Work scheme EV scheme Digital GP access Employee assistance programme Discounts portal Sharesave scheme Responsibilities of the Site Manager: Manage refurbishment and planned maintenance works within occupied social housing properties Deliver projects safely, on time, and to agreed quality standards Coordinate labour, subcontractors, materials, and site resources Monitor programme progress and ensure targets are achieved Maintain site health and safety standards at all times Build strong relationships with tenants, clients, and stakeholders Ensure all site administration and reporting is completed accurately Work closely with Contracts Managers and the wider delivery team Manage internal and external refurbishment programmes Ensure customer satisfaction remains a key focus throughout delivery Requirements for the Site Manager: Previous experience managing social housing refurbishment projects Strong knowledge of planned maintenance programmes Experience working within occupied properties Excellent health and safety knowledge Strong communication and customer service skills Good IT skills Ability to manage multiple priorities effectively Full UK driving licence This Site Manager role would suit somebody with experience delivering refurbishment works across social housing contracts who is looking to join a business with a strong pipeline of work and excellent long-term opportunities. If you are interested in this Site Manager position, please apply online or contact Alex on (phone number removed)

Assistant Store Manager Oldham Retail Up to 35,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opportunity to take your career to the next level. About the Role As Assistant Store Manager, you'll play a key role in supporting the Store Manager and leading a high-performing team within a fast-paced, high-volume retail environment. You'll be responsible for driving operational excellence, developing your team, and delivering outstanding customer experiences, while building the skills needed for future Store Management opportunities. Key Responsibilities of the Assistant Store Manager Take ownership of a key department and assume Duty Manager responsibilities when required Support the Store Manager in delivering key business objectives, including sales performance, shrinkage control, and labour management Lead, coach, and motivate colleagues to create a positive and productive working environment Deliver exceptional customer service standards across all areas of the store Maintain high standards of stock management, merchandising, and store presentation Ensure full compliance with Health & Safety and company policies Utilise store performance data and reports to identify opportunities for improvement and growth What We're Looking For in an Assistant Store Manager Previous experience as an Assistant Store Manager, Department Manager, or similar leadership role within a fast-paced retail environment A hands-on leader who enjoys being on the shop floor and inspiring teams to succeed Strong organisational, communication, and problem-solving abilities A customer-focused mindset with a passion for delivering results Commercial awareness and the ability to drive performance through people Ambition to progress into a Store Management position Why Join Us? Competitive salary Fantastic Bonus Generous Pension Scheme Brilliant Holidays Colleague Discount Access to wellbeing support Clear and achievable career progression opportunities Work in a fast-paced, rewarding environment where your contribution is recognised Develop your leadership skills through ongoing training and support If you're ready to take the next step in your retail management career and join a business where progression is genuinely achievable, we'd love to hear from you. BH36421

Wholesale Merchandiser Manchester Womenswear Circa £45,000 This is an opportunity to join one of the most recognisable fashion brands in the market today. With a strong presence across the UK, US, Europe and the Middle East, this business has built its reputation on delivering what others can't. The merchandising function is established, stable and highly respected, but it's now entering an exciting phase of evolution. With significant investment into systems, processes, frameworks and ways of working, the team is redefining how merchandising operates & overall, becoming more agile, more strategic and even more commercially effective. For an ambitious merchandiser, this is the chance to gain exposure to senior leadership, manage and develop people, and play a key role in a business that continues to grow and outperform in a challenging retail landscape. This brand continues to grow fast and you'll grow with it. Combining creativity and commerciality, retail and wholesale, structure and pace, this is a rare opportunity to make a genuine impact in a business that values your expertise and input. Why Join? Womenswear End-to-End Category Ownership Exciting, High Profile Partners High Visibility Across the Business Leadership & Development Opportunities Exposure to Retail & Wholesale Channels Fast-Growing, Profitable Business The Role: As the Wholesale Merchandiser, you'll sit at the heart of the product and wholesale operation, taking ownership of key categories and helping drive commercial performance across both retail and wholesale channels. You'll be responsible for planning, forecasting, trading and stock management, ensuring products move seamlessly from supplier through to customer. This role requires someone who can balance detail with big-picture thinking, spotting opportunities, identifying risks and driving proactive decisions. Working closely with Account Managers, you'll play a pivotal role in ensuring the business is maximising every opportunity within the order book whilst maintaining exceptional service levels. Key Responsibilities: Own and manage the wholesale order book, ensuring accuracy, efficiency and alignment with delivery schedules Drive planning, ordering and re-ordering activity across your categories Identify gaps, risks and opportunities within trading performance and take action accordingly Work collaboratively with Account Managers to maximise commercial opportunities Manage and maintain the WSSI, using forecasts, intake plans and trading performance to support decision-making Produce and analyse reports covering sales performance, sell-through, intake, freight and delivery schedules Support range planning through historical analysis, category performance reviews and commercial insight Lead monthly reporting for highlighting performance, opportunities and potential risks Take full ownership of the critical path from order placement through to delivery Monitor timelines and ensure delivery KPIs are consistently achieved Manage wholesale freight activity and work closely with warehouse teams to ensure stock arrives where and when it's needed Maintain strong supplier relationships and proactively resolve delivery issues Attend and lead regular trade meetings with both internal and external partners Collaborate closely with suppliers, retail partners and wholesale customers to manage orders and delivery updates Partner with Finance to ensure accurate invoicing and seamless reconciliation of wholesale orders Mentor and support an Assistant Merchandiser, contributing to their development and progression Champion best practice, process improvements and continuous development across the merchandising function Support markdown, repeat order and rebuy decisions across your categories Monitor competitor activity, market trends and customer demand to keep the business ahead of the curve About You: We're looking for an experienced and commercially driven Merchandiser who thrives in a fast-paced fashion environment. Proven merchandising experience within womenswear Experience working across wholesale, retail or ideally both channels Strong commercial awareness and excellent analytical skills Advanced Excel capability, including WSSI management, forecasting, Pivot Tables and VLOOKUPs A thorough understanding of critical path management, freight and delivery scheduling The ability to manage multiple stakeholders across Buying, Sales, Finance, Marketing, Account Manager, Logistics and Supply Chain Exceptional organisation and attention to detail Strong communication and relationship-building skills A genuine passion for womenswear BBBH36372

Finance Manager Wigan £45,000 Permanent 33 days holiday (inc of BH) Your new company I am working with a well-established, privately owned UK business based in Wigan, operating within the manufacturing sector. With a strong reputation built over several decades, the company prides itself on high levels of customer service and strong supplier relationships. They have a loyal and long-standing workforce, reflecting a positive and stable working environment. Following a period of change within the finance team, the business is now investing in strengthening its finance function to support future operations and continued efficiency improvements, therefore recruiting for an experienced Finance Manager. Your new role In your new role as Finance Manager, you will be taking responsibility for overseeing the day-to-day running of a small accounts function. This is a varied position where you will ensure the production of timely and accurate management accounts, maintain strong financial controls, and oversee transactional processes across sales ledger, purchase ledger and credit control.The role includes managing cash flow, bank reconciliations, accruals and prepayments, VAT returns, and supporting year-end processes, including liaising with external auditors. You will also play a key role in monitoring customer credit risk, handling bad debt, and ensuring compliance across the finance function. Given the size of the team, you will remain close to the detail, supporting operational finance tasks while also providing insight to support business decision-making. This is a full time role, based from their offices in Wigan. What you'll need to succeed To be successful for this role, you will be an experienced finance professional, ideally with a background in management accounts or finance management within an SME environment. You will be comfortable working in a hands-on role, managing both transactional and reporting responsibilities, and will demonstrate strong attention to detail and organisational skills.You will be proactive, able to prioritise workload effectively and confident in working independently within a small team. Strong systems skills and experience producing management accounts are essential, alongside a good understanding of credit control and cash flow management. You will also be a team player who is looking for a long-term opportunity within a stable and supportive business environment where you can contribute to continuous improvement. What you'll get in return In return for this, you will be offered a competitive salary between £40,000 - £45,000 which is dependent on your experience, alongside a range of benefits including 25 days holidays, plus bank holidays, onsite parking, an on-site subsidised canteen and pension contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Proposal Writer/Bid Writer Position Description At CGI, we are proud to provide services and solutions to our clients, solving some of the most complex IT challenges in the UK. In this role, you will play a pivotal part in our pre-sales journey, bringing our capability to life and helping us win new business. Here, you'll be encouraged to take ownership of your work, think creatively to unlock new propositions and thrive within a supportive community that enables you to grow your career with purpose. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. We are seeking a motivated and collaborative Proposal Writer to join our bid and proposal team focused in the Energy & Utilities sector. The successful candidate will play a key role in developing high-quality, compliant and compelling proposal responses that clearly communicate our capabilities, technical solutions and our value proposition to clients. Aligned to the Shipley proposal management framework, this role will focus on producing clear, persuasive proposal content that supports all stages of the bid lifecycle, from storyboard development through to final response submission. The Proposal Writer will work closely with bid managers, solution architects, technical subject matter experts, commercial teams and wider stakeholders to ensure proposal outputs are customer-focused, compliant, easy to understand and aligned to win themes. This role is suited to a self-starting team player who is comfortable engaging technical teams, asking the right questions and translating complex technical information into clear, well-structured proposal responses. Key Responsibilities: Proposal Writing and Content Development: . Write, edit and refine proposal responses that are clear, compliant, persuasive and aligned to customer requirements. . Translate complex technical solutions, delivery approaches and capability statements into accessible, client-focused content. . Ensure proposal responses clearly articulate benefits, outcomes, differentiators and evidence of capability. . Develop content that reflects agreed win themes, value propositions, solution messaging and evaluation criteria. . Tailor existing content, case studies, credentials and standard responses to meet the specific needs of each tender. . Maintain consistency of Our Voice and Our Look. Manage the tone, structure, terminology and messaging across proposal documents. . Maintain word count without losing quality or the context of the response. Shipley-Aligned Proposal Management Support: . Apply Shipley best practices to support structured proposal development, including compliance, responsiveness, customer focus and persuasive writing. . Support the development of proposal outlines, response plans, compliance matrices, content plans and review materials. . Contribute to proposal strategy discussions, including win themes, discriminators, customer hot buttons and evidence requirements. . Support colour team reviews by preparing content, incorporating feedback and improving response quality throughout the proposal lifecycle. . Ensure proposal content answers the customer's question directly and demonstrates a clear understanding of their needs. Storyboarding and Response Planning: . Own and facilitate storyboard sessions for proposal response documents. . Work with bid managers and subject matter experts to define the structure, key messages, proof points and evidence required for each response. . Convert storyboard outputs into coherent proposal narratives and fully developed written responses. . Challenge and refine storyboard content to ensure it is compelling, compliant and easy for evaluators to score. . Ensure each response has a clear narrative flow, logical structure and strong alignment to evaluation criteria. Stakeholder and Technical Team Engagement: . Engage confidently with technical teams, solution architects, delivery leads and subject matter experts to elicit relevant capability, solution detail and supporting evidence. . Ask targeted questions to uncover differentiators, delivery benefits, risks, assumptions and client value. . Facilitate content development discussions and drive clarity where technical input is complex, incomplete, or highly detailed. . Build strong working relationships across the bid team and wider business to support efficient proposal development. . Work collaboratively with contributors to obtain, refine and validate proposal content within agreed deadlines. Compliance and Tender Support: . Support the wider bid team in delivering compliant tender responses. . Review tender documentation to understand requirements, response instructions, evaluation criteria and mandatory content. . Ensure written responses address all client questions and comply with formatting, structure, page count and submission requirements. . Support the development and maintenance of compliance matrices and response trackers. . Identify gaps, risks, inconsistencies, or areas requiring clarification in proposal content. . Work with bid managers to ensure response documents are complete, accurate and ready for submission. Quality, Review and Continuous Improvement: . Edit and proofread proposal content for clarity, grammar, structure, consistency and impact. . Incorporate review feedback effectively and improve proposal responses through iterative development. . Support lessons learned activity and contribute to continuous improvement of proposal content, templates and processes. . Maintain reusable proposal content and ensure it remains current, accurate and aligned to business capabilities. . Promote best practice in proposal writing, storyboarding and structured response development. Must-Have Skills and Experience: . Proven experience in proposal writing, bid writing, technical writing, or business writing within a tender or proposal environment. . Strong understanding of proposal development principles, preferably aligned to the Shipley proposal management framework. . Excellent written communication skills, with the ability to produce clear, concise, persuasive and evaluator-friendly content. . Ability to translate complex technical solutions into accessible proposal responses that are easy to digest and understand. . Experience engaging technical subject matter experts to elicit information and shape it into compelling written content. . Strong facilitation skills, including the ability to lead storyboard sessions and structure response narratives. . Good understanding of tender compliance, response planning, evaluation criteria and bid submission requirements. . Ability to work collaboratively as part of a wider bid team under tight deadlines. . Strong attention to detail, with the ability to identify gaps, inconsistencies and areas for improvement. . Self-motivated, proactive and able to take ownership of assigned proposal outputs. . Strong organisational skills and the ability to manage multiple response sections, stakeholders and deadlines. . Comfortable challenging content constructively to improve clarity, compliance and persuasiveness. . Good working knowledge of AI toolsets (ChatGPT, Claude and CoPilot). With excellent skills with Microsoft Word, PowerPoint, SharePoint and Teams. Personal Attributes . Collaborative team player who works well with others across different disciplines and levels of seniority. . Confident communicator who can engage technical, commercial and delivery stakeholders. . Self-starting, motivated and able to work with limited supervision. . Curious and questioning, with the ability to quickly understand new solutions, services and client requirements. . Calm under pressure and able to maintain quality while working to fixed bid deadlines. . Detail-oriented, structured and committed to producing high-quality proposal outputs. . Positive, flexible and willing to support the wider bid team where required. Desirable Skills . Energy & Utility sector knowledge. . Shipley training or practical experience working within a Shipley-aligned bid environment. . Experience writing proposals for technology, digital, IT services, consulting, outsourcing, systems integration, or managed services. . Experience supporting colour team reviews, including Pink, Red, Gold, or similar review stages. . Experience developing case studies, capability statements, executive summaries and technical response content. . Knowledge of public sector or regulated procurement processes. Success Measures The successful Proposal Writer will be expected to: . Produce clear, compliant and compelling proposal responses. . Improve the readability and quality of technical response content. . Facilitate effective storyboarding and response planning. . Support bid teams in meeting deadlines and tender requirements. . click apply for full job details

Asset Manager Location: Ringwood, Hampshire Salary: £40,000 £45,000 Hours: 37.5 hours per week The Role As the Asset Manager, you will be responsible for maintaining accurate records of all Configuration Items, including hardware, software and license assets, throughout their lifecycle across multiple configuration management databases, ensuring these feed correctly into the central Configuration Management System. The role is accountable for ensuring the delivery of accurate, auditable records that support data integrity across all managed assets. This will include reporting asset information to internal and external customers. The postholder will use a range of reporting tools and portals to extract, cleanse and merge datasets. They will also assist in developing standard reports and dashboards to support the delivery of services and projects. Skills and Experience: Proven experience in asset or configuration management, including lifecycle governance. Strong knowledge of asset lifecycle processes (procurement to disposal). Solid understanding of software licensing and compliance. Advanced Excel and data analysis skills. Experience driving and measuring process improvements. Strong analytical and problem-solving abilities. Ability to communicate complex information clearly to stakeholders. Excellent stakeholder engagement skills across all levels. Experience producing reports and dashboards for decision-making. Proactive approach to continuous improvement and data integrity. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.