Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations. Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users. You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment. Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes. What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments. You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area. Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service. What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to 35,000 plus 2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 14, 2026
Full time
Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations. Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users. You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment. Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes. What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments. You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area. Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service. What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to 35,000 plus 2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Jun 13, 2026
Full time
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
Jun 13, 2026
Full time
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
CBSbutler Holdings Limited trading as CBSbutler
Romsey, Hampshire
IT Support Engineer Location: Romsey 5 days per week onsite Duration: 3 Months Rate: 260 per day inside ir35 SC security clearance is required for this role I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space Responsibilities: You will assist in the deployment of Intune to business laptops. There are around 130 devices to migrate in tranche 1, followed by over 650 migrations to complete in later tranches. Duties include: Liaising with staff to arrange Intune deployments. Installing Windows images on laptops. Admin tasks to track progress in Excel. Assisting users to get used to their new devices and resolve any issues along the way. Experience / Skills General 1st/2nd line support experience. Customer service. IT technical support. Installing Windows. Installing software. Problem solving. Intune experience an advantage. If you are interested in this role, please feel free to submit your CV.
Jun 13, 2026
Contractor
IT Support Engineer Location: Romsey 5 days per week onsite Duration: 3 Months Rate: 260 per day inside ir35 SC security clearance is required for this role I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space Responsibilities: You will assist in the deployment of Intune to business laptops. There are around 130 devices to migrate in tranche 1, followed by over 650 migrations to complete in later tranches. Duties include: Liaising with staff to arrange Intune deployments. Installing Windows images on laptops. Admin tasks to track progress in Excel. Assisting users to get used to their new devices and resolve any issues along the way. Experience / Skills General 1st/2nd line support experience. Customer service. IT technical support. Installing Windows. Installing software. Problem solving. Intune experience an advantage. If you are interested in this role, please feel free to submit your CV.
Technical Support Engineer Peterborough £30,(Apply online only) £35,(Apply online only) DOE Full-Time Permanent Interaction Recruitment are proud to be working with a well-established and innovative technology-led organisation to recruit an experienced Technical Support Engineer for their expanding team in Peterborough. This is an excellent opportunity for a technically capable support professional looking to move into a varied, autonomous role within a fast-paced environment where technology and customer service are equally valued. The successful candidate will play a key role in supporting business-critical systems, maintaining data integrity, and delivering a high level of technical support to both internal teams and external clients. The Role This position goes beyond traditional IT support. You ll be responsible for managing escalated technical issues, supporting system performance, and helping customers maximise their use of specialist applications and services. Working closely with internal departments and external stakeholders, you ll combine strong troubleshooting skills with excellent communication and customer management abilities. Key Responsibilities Technical Support & Systems Management Deliver 2nd line support for software applications and business systems Take ownership of escalated incidents through to resolution Investigate recurring technical issues and implement preventative solutions Assist with software updates, testing, and feature deployments Maintain internal support documentation and knowledge resources Monitor system performance and proactively identify risks Customer & Technical Account Support Act as a technical contact for key customer accounts Deliver onboarding and user training sessions Provide guidance on best practice system usage Monitor customer engagement and support retention initiatives Assist in maintaining excellent service delivery standards Work collaboratively to improve the customer experience Database & Data Support (Desirable) Support SQL database maintenance and integrity Write and optimise SQL queries for reporting and troubleshooting Assist with data audits, backups, and validation checks Investigate data discrepancies and support corrective actions Support data migration and configuration changes Skills & Experience Required Minimum 3 years experience within IT, systems, or application support Strong knowledge of Windows Server environments and networking fundamentals Experience troubleshooting application and system-related issues Confident communication skills with the ability to manage customer relationships professionally Experience using ticketing/service management systems Strong analytical and problem-solving capabilities Ability to manage workload independently and prioritise effectively Desirable Experience Office 365 SharePoint Network administration SQL/database support What s on Offer? Competitive salary of £30,(Apply online only) £35,(Apply online only) DOE Permanent full-time position Monday to Friday working hours (09 15) Ongoing training and development opportunities Career progression within a growing organisation Company laptop and mobile phone Company pension scheme Free on-site parking 20 days holiday plus bank holidays Additional Information Applicants must be able to reliably commute to Peterborough or plan to relocate prior to starting. A full UK driving licence is preferred. If you feel you have the necessary skillset and experience to step into this IT Support position then please apply, email (url removed), or call (phone number removed) for a confidential chat. INDPB
Jun 13, 2026
Full time
Technical Support Engineer Peterborough £30,(Apply online only) £35,(Apply online only) DOE Full-Time Permanent Interaction Recruitment are proud to be working with a well-established and innovative technology-led organisation to recruit an experienced Technical Support Engineer for their expanding team in Peterborough. This is an excellent opportunity for a technically capable support professional looking to move into a varied, autonomous role within a fast-paced environment where technology and customer service are equally valued. The successful candidate will play a key role in supporting business-critical systems, maintaining data integrity, and delivering a high level of technical support to both internal teams and external clients. The Role This position goes beyond traditional IT support. You ll be responsible for managing escalated technical issues, supporting system performance, and helping customers maximise their use of specialist applications and services. Working closely with internal departments and external stakeholders, you ll combine strong troubleshooting skills with excellent communication and customer management abilities. Key Responsibilities Technical Support & Systems Management Deliver 2nd line support for software applications and business systems Take ownership of escalated incidents through to resolution Investigate recurring technical issues and implement preventative solutions Assist with software updates, testing, and feature deployments Maintain internal support documentation and knowledge resources Monitor system performance and proactively identify risks Customer & Technical Account Support Act as a technical contact for key customer accounts Deliver onboarding and user training sessions Provide guidance on best practice system usage Monitor customer engagement and support retention initiatives Assist in maintaining excellent service delivery standards Work collaboratively to improve the customer experience Database & Data Support (Desirable) Support SQL database maintenance and integrity Write and optimise SQL queries for reporting and troubleshooting Assist with data audits, backups, and validation checks Investigate data discrepancies and support corrective actions Support data migration and configuration changes Skills & Experience Required Minimum 3 years experience within IT, systems, or application support Strong knowledge of Windows Server environments and networking fundamentals Experience troubleshooting application and system-related issues Confident communication skills with the ability to manage customer relationships professionally Experience using ticketing/service management systems Strong analytical and problem-solving capabilities Ability to manage workload independently and prioritise effectively Desirable Experience Office 365 SharePoint Network administration SQL/database support What s on Offer? Competitive salary of £30,(Apply online only) £35,(Apply online only) DOE Permanent full-time position Monday to Friday working hours (09 15) Ongoing training and development opportunities Career progression within a growing organisation Company laptop and mobile phone Company pension scheme Free on-site parking 20 days holiday plus bank holidays Additional Information Applicants must be able to reliably commute to Peterborough or plan to relocate prior to starting. A full UK driving licence is preferred. If you feel you have the necessary skillset and experience to step into this IT Support position then please apply, email (url removed), or call (phone number removed) for a confidential chat. INDPB
2nd Line Support Engineer Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex technical issues. The Role As a 2nd Line Support Engineer, you ll be responsible for delivering hands-on technical support across a broad range of environments. You ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing to high-security projects in a fast-paced environment This would be a great fit for someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will be lots of opportunities for progression and development as the business continues to grow. Due to the nature of the projects and sector our client operates in, the successful candidate will have to obtain SC clearance and eventually must be willing to obtain SC clearance. For more info, please get in touch.
Jun 13, 2026
Full time
2nd Line Support Engineer Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex technical issues. The Role As a 2nd Line Support Engineer, you ll be responsible for delivering hands-on technical support across a broad range of environments. You ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing to high-security projects in a fast-paced environment This would be a great fit for someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will be lots of opportunities for progression and development as the business continues to grow. Due to the nature of the projects and sector our client operates in, the successful candidate will have to obtain SC clearance and eventually must be willing to obtain SC clearance. For more info, please get in touch.
CBSbutler Holdings Limited trading as CBSbutler
Stevenage, Hertfordshire
2nd Line Wintel Engineer Onsite in Stevenage 40,000 - 44,000 per annum + benefits package High level security clearance As a 2nd Line WINTEL Engineer, you will support and maintain Windows infrastructure in a secure environment, handling customer requests, building and deploying servers (mainly on VMware), and maintaining documentation, automation, and gold images. You'll carry out patching, upgrades, and system maintenance, resolve incidents within SLA targets, and support data centre activities including physical server builds. The role also involves monitoring capacity, contributing to engineering meetings, ensuring compliance with standards, assisting with testing and projects, and proactively identifying and escalating risks or issues. We're looking for someone with strong technical knowledge and a proactive mindset. Ideal candidates will have experience with: Windows Server 2016, 2019, and 2022 Active Directory, DNS, and WSUS VMware virtualisation Backup technologies (NetApp SAN and Cohesity) Microsoft System Center Operations Scripting and automation Previous experience in a similar 2nd line or infrastructure support role is highly desirable. If you are interested in hearing more about this role, apply now or email your CV to me at (url removed)
Jun 13, 2026
Full time
2nd Line Wintel Engineer Onsite in Stevenage 40,000 - 44,000 per annum + benefits package High level security clearance As a 2nd Line WINTEL Engineer, you will support and maintain Windows infrastructure in a secure environment, handling customer requests, building and deploying servers (mainly on VMware), and maintaining documentation, automation, and gold images. You'll carry out patching, upgrades, and system maintenance, resolve incidents within SLA targets, and support data centre activities including physical server builds. The role also involves monitoring capacity, contributing to engineering meetings, ensuring compliance with standards, assisting with testing and projects, and proactively identifying and escalating risks or issues. We're looking for someone with strong technical knowledge and a proactive mindset. Ideal candidates will have experience with: Windows Server 2016, 2019, and 2022 Active Directory, DNS, and WSUS VMware virtualisation Backup technologies (NetApp SAN and Cohesity) Microsoft System Center Operations Scripting and automation Previous experience in a similar 2nd line or infrastructure support role is highly desirable. If you are interested in hearing more about this role, apply now or email your CV to me at (url removed)
Support Engineer (Pega Specialist) - You must have some previous experience support Pega. London, United Kingdom - Up to 41k - 12 Month Fixed Term Contract My client are looking for an experienced Support Engineer with Pega expertise to join their team supporting critical business systems. This is an excellent opportunity for someone who enjoys troubleshooting, problem-solving, and delivering high-quality technical support while working with a leading low-code platform. Pega experience is essential for this role, candidates without clear Pega experience in their CV will be rejected. Key Responsibilities: Provide 2nd line support for Pega-based applications and related systems Investigate, diagnose, and resolve technical issues within agreed SLAs Escalate complex incidents to 3rd line/development teams where required Monitor system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong hands-on experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days per week onsite in London Immediate start/quick turnaround process If you have some Pega support experience and are looking for your next opportunity, apply now for immediate consideration.
Jun 13, 2026
Full time
Support Engineer (Pega Specialist) - You must have some previous experience support Pega. London, United Kingdom - Up to 41k - 12 Month Fixed Term Contract My client are looking for an experienced Support Engineer with Pega expertise to join their team supporting critical business systems. This is an excellent opportunity for someone who enjoys troubleshooting, problem-solving, and delivering high-quality technical support while working with a leading low-code platform. Pega experience is essential for this role, candidates without clear Pega experience in their CV will be rejected. Key Responsibilities: Provide 2nd line support for Pega-based applications and related systems Investigate, diagnose, and resolve technical issues within agreed SLAs Escalate complex incidents to 3rd line/development teams where required Monitor system performance and proactively identify potential issues Support deployments, patches, and system upgrades Work closely with users, stakeholders, and technical teams to ensure smooth service delivery Maintain accurate incident records and technical documentation Required Skills & Experience: Proven experience in a 2nd Line Support/Application Support role Strong hands-on experience supporting Pega applications (essential) Excellent troubleshooting and incident management skills Experience with SQL/databases would be advantageous Understanding of ITIL processes and service management best practice Strong communication skills with a customer-focused approach Contract Details: 12 month Fixed Term Contract Hybrid working - 2 days per week onsite in London Immediate start/quick turnaround process If you have some Pega support experience and are looking for your next opportunity, apply now for immediate consideration.
3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jun 13, 2026
Contractor
3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: 270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on technical role where you'll act as an escalation point for complex issues, drive Microsoft cloud adoption, and help enhance our modern workplace environment. You'll play a key part in supporting, securing, and optimising our Microsoft ecosystem - with a strong focus on Entra ID, Intune, PowerShell, Azure services, and email security (Mimecast). What You'll Be Doing Acting as a senior escalation point for 2nd Line teams and resolving complex Microsoft-related incidents. Administering, managing, and troubleshooting Entra ID (Azure AD) including conditional access, identity protection, authentication and SSO. Creating, deploying, and managing Intune policies, configuration profiles, compliance policies, and application deployments. Developing and maintaining PowerShell scripts to automate tasks and improve service efficiency. Supporting and administering Mimecast including policies, mail flow, security setups, impersonation protection and overall email continuity. Managing Windows 10/11, Microsoft 365, Exchange Online and related cloud services. Participating in project work such as cloud migrations, security uplift programmes, and endpoint modernisation. Ensuring systems follow security best practices and compliance standards. Documenting solutions, creating runbooks, and contributing to continuous improvement. What We're Looking For Strong background in 3rd Line / Senior Support roles Deep knowledge of Microsoft 365, Entra ID, Azure AD, and modern identity/security Hands-on experience building and configuring policies in Microsoft Intune Solid PowerShell scripting skills Experience supporting and configuring Mimecast Strong understanding of Windows client OS, device management, Exchange Online, and cloud security ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Jun 13, 2026
Full time
1st & 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K & Benefits Be the face of high-quality IT support in a fast-growing MSP. Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter ? If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you. What s on Offer ? Competitive salary (£27k - £32k) tailored to your experience Clear pathway toward 3rd Line, field engineering, or specialist roles 22 days holiday + bank holidays Pension scheme Company vehicle or travel allowance Dedicated training budget + certification support A supportive team that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10/11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering & On-Site Work Visit client sites to install, configure, and repair kit (PCs, servers, switches, firewalls) Carry out infrastructure checks, cabling reviews, and environment audits Deliver and set up new hardware for users Assist with office moves, hardware refreshes, and mini-migrations Monitoring & Maintenance Keep an eye on client systems and react to alerts Perform routine patching, updates, and health checks Validate backups and help with restores Client Experience & Teamwork Communicate clearly with users at all levels (without the jargon!) Own your ticket queue and keep clients in the loop Spot recurring issues and suggest smarter ways of working Skills & Experience: 1 4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10/11, Active Directory, Basic networking (TCP/IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full UK driving licence Strong communication, problem-solving, and customer service skills Curiosity and a hunger to learn Confidence working face-to-face with clients Why Join Us? You ll get a unique blend of desk-based tech support and hands-on engineering, working with a variety of clients and technologies. We re a friendly, growing MSP that puts people first giving you space to develop, try new things, and build a long-term IT career. If you love solving problems, enjoy variety, and want to join a team where your contribution really counts Apply today. Let s grow your career together.
Job Title: DV Cleared Senior Core Applications 3rd Line Engineer / Subject Matter Expert Location: Portsmouth Duration: Until 31/12/2026 with possible extension Rate: Up to 500 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our purpose is to make the world more sustainable by building trust in society through innovation. As a Senior Core Applications Engineer, you will play a vital role in supporting our client's secure military systems, directly contributing to this mission. What you'll be doing: Managing and resolving escalated incidents on complex, secure systems, often remotely from 2nd line teams Delivering infrastructure development, testing upgrades, patches, and deploying new software solutions Owning problems and incidents, providing dependable support and solutions Contributing to exciting project work, especially if you are a subject matter expert in key technologies Collaborating with cross-functional teams to ensure system stability and security What you'll bring: Proven experience with SharePoint (server management, permissions, application integration) Knowledge of VMWare Horizon View VDI and vSphere virtualization Strong scripting skills, particularly PowerShell Experience with Microsoft Server 2016/2022, Hyper-V, and Exchange 2016 Familiarity with Group Policy management and Microsoft Skype Server A broad technical skill set with the ability to adapt and specialise in areas of expertise Dependability, problem ownership, and a proactive approach to support Ideal candidates will also have: Experience working within secure, military or government environments A collaborative mindset and excellent communication skills Qualifications: Relevant certifications in Microsoft, VMware, or security are advantageous A background supporting secure, mission-critical systems Join our client's team and help build a safer, more sustainable future. If you're a dedicated support professional with a broad technical background and a passion for solving complex problems, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Contractor
Job Title: DV Cleared Senior Core Applications 3rd Line Engineer / Subject Matter Expert Location: Portsmouth Duration: Until 31/12/2026 with possible extension Rate: Up to 500 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our purpose is to make the world more sustainable by building trust in society through innovation. As a Senior Core Applications Engineer, you will play a vital role in supporting our client's secure military systems, directly contributing to this mission. What you'll be doing: Managing and resolving escalated incidents on complex, secure systems, often remotely from 2nd line teams Delivering infrastructure development, testing upgrades, patches, and deploying new software solutions Owning problems and incidents, providing dependable support and solutions Contributing to exciting project work, especially if you are a subject matter expert in key technologies Collaborating with cross-functional teams to ensure system stability and security What you'll bring: Proven experience with SharePoint (server management, permissions, application integration) Knowledge of VMWare Horizon View VDI and vSphere virtualization Strong scripting skills, particularly PowerShell Experience with Microsoft Server 2016/2022, Hyper-V, and Exchange 2016 Familiarity with Group Policy management and Microsoft Skype Server A broad technical skill set with the ability to adapt and specialise in areas of expertise Dependability, problem ownership, and a proactive approach to support Ideal candidates will also have: Experience working within secure, military or government environments A collaborative mindset and excellent communication skills Qualifications: Relevant certifications in Microsoft, VMware, or security are advantageous A background supporting secure, mission-critical systems Join our client's team and help build a safer, more sustainable future. If you're a dedicated support professional with a broad technical background and a passion for solving complex problems, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
IT Support Engineer Dereham 5 Month Contract My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line IT support across the business Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL best practices Assist with additional IT projects and ongoing technical initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting, and end-user support Microsoft 365 / Office 365 and Intune administration and support Active Directory administration and user/account management Ticketing system management and response to user support requests Strong communication and interpersonal skills The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 13, 2026
Contractor
IT Support Engineer Dereham 5 Month Contract My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line IT support across the business Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11 Diagnose and resolve network connectivity and general infrastructure issues Support technology updates and contribute to ITIL best practices Assist with additional IT projects and ongoing technical initiatives IT Support Engineer Experience/Technologies: Windows 10/11 administration, troubleshooting, and end-user support Microsoft 365 / Office 365 and Intune administration and support Active Directory administration and user/account management Ticketing system management and response to user support requests Strong communication and interpersonal skills The successful IT Support Engineer candidate will be commutable 5 days a week to Dereham. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
Jun 13, 2026
Full time
IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.
About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise / Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis on (phone number removed) or Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jun 13, 2026
Full time
About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise / Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis on (phone number removed) or Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
Jun 13, 2026
Contractor
IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people's lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 13, 2026
Full time
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people's lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations in the UK and Europe, we deliver cost effective, high quality solutions while partnering closely with customers across the full life cycle from design to in-service support. This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while gaining exposure to infrastructure, compliance, and continuous improvement initiatives. Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding, user accounts, and permissions Support a range of devices including PCs, laptops and mobile devices Provide a high level of customer service and user training Device Management and patching Support IT Security, Audit and Compliance If you possess a combination of some of the following skills, then LETS TALK! Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices (MFA, patching, endpoint protection) Strong communication and user-focused mindset Knowledge of the following is advantageous but not essential: - Exposure to audits or compliance requirements Experience with endpoint security or patch management tools ERP or manufacturing environment experience Basic networking knowledge (DNS, DHCP, TCP/IP) In return, you will be rewarded with ongoing career development and training and an enviable benefits package. Hybrid working is available upon completion of probation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Full time
Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations in the UK and Europe, we deliver cost effective, high quality solutions while partnering closely with customers across the full life cycle from design to in-service support. This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while gaining exposure to infrastructure, compliance, and continuous improvement initiatives. Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding, user accounts, and permissions Support a range of devices including PCs, laptops and mobile devices Provide a high level of customer service and user training Device Management and patching Support IT Security, Audit and Compliance If you possess a combination of some of the following skills, then LETS TALK! Experience in IT support or service desk roles Strong knowledge of Windows, Microsoft 365, Active Directory Experience supporting end users, devices and applications Solid troubleshooting and problem-solving skills Understanding of cybersecurity best practices (MFA, patching, endpoint protection) Strong communication and user-focused mindset Knowledge of the following is advantageous but not essential: - Exposure to audits or compliance requirements Experience with endpoint security or patch management tools ERP or manufacturing environment experience Basic networking knowledge (DNS, DHCP, TCP/IP) In return, you will be rewarded with ongoing career development and training and an enviable benefits package. Hybrid working is available upon completion of probation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are working on behalf of our client to recruit an experienced Network & Security Engineer to join their IT infrastructure team on a contract basis. The Role This position sits within the IT infrastructure function and focuses on the day-to-day operation and support of network and security systems. You will deliver 2nd and 3rd line support across Data Centre network and security infrastructure, handling incidents through to resolution and carrying out root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support IT change management processes, and monitor infrastructure to identify and act on performance improvements. Key Responsibilities Support the operation and maintenance of the IT infrastructure Deliver 2nd and 3rd line incident support within the Data Centre network and security environment Build, configure and operate Data Centre technologies across live, DR and test environments Manage IT problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes to protect the live estate Develop and maintain standards and specifications for new network deployments Monitor and optimise infrastructure performance Contribute to IT service management reporting and KPI collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA) or Fortinet (NSE4) certification, or equivalent James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Jun 13, 2026
Contractor
We are working on behalf of our client to recruit an experienced Network & Security Engineer to join their IT infrastructure team on a contract basis. The Role This position sits within the IT infrastructure function and focuses on the day-to-day operation and support of network and security systems. You will deliver 2nd and 3rd line support across Data Centre network and security infrastructure, handling incidents through to resolution and carrying out root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support IT change management processes, and monitor infrastructure to identify and act on performance improvements. Key Responsibilities Support the operation and maintenance of the IT infrastructure Deliver 2nd and 3rd line incident support within the Data Centre network and security environment Build, configure and operate Data Centre technologies across live, DR and test environments Manage IT problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes to protect the live estate Develop and maintain standards and specifications for new network deployments Monitor and optimise infrastructure performance Contribute to IT service management reporting and KPI collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA) or Fortinet (NSE4) certification, or equivalent James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
An Infrastructure Engineer role supporting a diverse hybrid IT environment, blending operational support with project delivery. You'll play a key role in modernising infrastructure, including a strategic migration to Azure, while maintaining secure and reliable services. Client Details Our client is a well-established, purpose-driven organisation committed to making a meaningful social impact. They operate within the charity sector, delivering vital services and leveraging technology to support their mission. Description You will design, implement, and maintain a hybrid infrastructure spanning on-premise and Azure environments. Working within the cyber security and infrastructure team, you'll manage Windows Server environments, virtualization platforms (VMware/Hyper-V), and contribute to a transition toward cloud-first solutions. Key responsibilities include: Managing and optimising virtualised environments Supporting Azure adoption and hybrid cloud solutions Maintaining core services (AD, DNS, DHCP) and planning Entra ID migration Ensuring infrastructure meets security and compliance standards (PCI DSS, ISO 27001, GDPR) Delivering 2nd/3rd line support and resolving complex issues Supporting disaster recovery, backup, and monitoring processes Acting as a design authority for infrastructure solutions Contributing to infrastructure strategy and continuous improvement Profile You will have: 3+ years' experience in infrastructure or systems administration Strong Windows Server and Active Directory expertise Experience with VMware or Hyper-V Knowledge of networking fundamentals (TCP/IP, VPNs, firewalls) Exposure to Azure and hybrid cloud environments Understanding of infrastructure security and compliance frameworks You'll also be: A strong problem-solver with attention to detail Comfortable working across both support and project work A collaborative team player with clear communication skills Proactive with a focus on continuous improvement Desirable experience includes Azure migrations, scripting/automation, PCI DSS environments, and working within the charity or public sector. Job Offer Opportunity to lead cloud transformation initiatives Remote working pattern, with occasional office visits (travel expenses are paid). Exposure to modern Azure technologies Collaborative and purpose-driven environment Ongoing learning and development opportunities A salary of 46,000 and a competitive benefits package
Jun 13, 2026
Full time
An Infrastructure Engineer role supporting a diverse hybrid IT environment, blending operational support with project delivery. You'll play a key role in modernising infrastructure, including a strategic migration to Azure, while maintaining secure and reliable services. Client Details Our client is a well-established, purpose-driven organisation committed to making a meaningful social impact. They operate within the charity sector, delivering vital services and leveraging technology to support their mission. Description You will design, implement, and maintain a hybrid infrastructure spanning on-premise and Azure environments. Working within the cyber security and infrastructure team, you'll manage Windows Server environments, virtualization platforms (VMware/Hyper-V), and contribute to a transition toward cloud-first solutions. Key responsibilities include: Managing and optimising virtualised environments Supporting Azure adoption and hybrid cloud solutions Maintaining core services (AD, DNS, DHCP) and planning Entra ID migration Ensuring infrastructure meets security and compliance standards (PCI DSS, ISO 27001, GDPR) Delivering 2nd/3rd line support and resolving complex issues Supporting disaster recovery, backup, and monitoring processes Acting as a design authority for infrastructure solutions Contributing to infrastructure strategy and continuous improvement Profile You will have: 3+ years' experience in infrastructure or systems administration Strong Windows Server and Active Directory expertise Experience with VMware or Hyper-V Knowledge of networking fundamentals (TCP/IP, VPNs, firewalls) Exposure to Azure and hybrid cloud environments Understanding of infrastructure security and compliance frameworks You'll also be: A strong problem-solver with attention to detail Comfortable working across both support and project work A collaborative team player with clear communication skills Proactive with a focus on continuous improvement Desirable experience includes Azure migrations, scripting/automation, PCI DSS environments, and working within the charity or public sector. Job Offer Opportunity to lead cloud transformation initiatives Remote working pattern, with occasional office visits (travel expenses are paid). Exposure to modern Azure technologies Collaborative and purpose-driven environment Ongoing learning and development opportunities A salary of 46,000 and a competitive benefits package
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 13, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
