PLATINUM RECRUITMENT CONSULTANCY LIMITED
Dolgellau, Gwynedd
Restaurant Manager - Michelin Key - Luxury Country House Hotel in North Wales This Restaurant Manager role in North Wales is ideal for an experienced hospitality professional who is passionate about leading from the front, developing a team and delivering exceptional service in a high-quality restaurant environment. Set within a luxury country house hotel in North Wales, this is a fantastic opportunity to join an award-winning hospitality company with a strong family philosophy, a highly experienced leadership team and real scope for career progression across its wider collection of venues. The role Based in North Wales, this hands-on Restaurant Manager position will lead the day-to-day running of a quality-led hotel restaurant, helping guide the venue towards becoming a nationally recognised destination for food lovers. You'll be visible on the floor, leading by example, inspiring the team and making sure every guest receives warm, polished and genuinely memorable service. Why apply for this Restaurant Manager role? This is a brilliant opportunity to take ownership of the restaurant operation within a highly regarded luxury country house hotel, while being supported by a company that invests in people, training and long-term development. Benefits include: Package up to £42,000 including gratuities and pension Gratuities shared through a Tronc system, currently circa £4,000 per annum Pension provided through Royal London Tailored training and development plan Financial support for professional qualifications Meals provided whilst on duty Vast scope for career progression across the wider company Long service holiday benefit Generous employee referral scheme Employee Assistance Programme provided by Hospitality Action Annual staff rewards scheme Company events and team awaydays 30% staff discount on food and beverage across the group Preferred employee, friends and family room rates Key Responsibilities Lead daily restaurant operations and manage service from the floor Inspire, train and develop the team to deliver high standards Create a sincere, polished and memorable guest experience Support the continued growth of the restaurant as a destination for food lovers Use strong financial and commercial awareness to support performance Resolve guest feedback and issues calmly and effectively Maintain standards in a multiple rosette or Michelin-level environment What we're looking for This role will suit a Restaurant Manager with strong hotel restaurant experience and the confidence to lead a quality-focused team. You'll bring: Hotel restaurant management experience in a multiple rosette or Michelin environment Experience working in a high-quality, customer-focused restaurant A passion for wine and spirits, with WSET Level 2 or higher preferred A genuine hospitality mindset and passion for customer service Natural confidence and first-class interpersonal skills A hands-on leadership style and the ability to inspire the team Strong financial and commercial acumen A resilient nature and the ability to work well under pressure Immaculate presentation and a friendly yet professional personality Important Information Relocation to North Wales may be required Due to the location, own transport may be required You must have the right to work in the UK If you're looking for a Restaurant Manager role in North Wales where you can lead with purpose, develop a talented team and grow your career within an award-winning hospitality company, this could be your next move. Apply now - we'd love to hear from you. Job Number 936250 INDF&BLocation North WalesRole Restaurant Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Jun 12, 2026
Full time
Restaurant Manager - Michelin Key - Luxury Country House Hotel in North Wales This Restaurant Manager role in North Wales is ideal for an experienced hospitality professional who is passionate about leading from the front, developing a team and delivering exceptional service in a high-quality restaurant environment. Set within a luxury country house hotel in North Wales, this is a fantastic opportunity to join an award-winning hospitality company with a strong family philosophy, a highly experienced leadership team and real scope for career progression across its wider collection of venues. The role Based in North Wales, this hands-on Restaurant Manager position will lead the day-to-day running of a quality-led hotel restaurant, helping guide the venue towards becoming a nationally recognised destination for food lovers. You'll be visible on the floor, leading by example, inspiring the team and making sure every guest receives warm, polished and genuinely memorable service. Why apply for this Restaurant Manager role? This is a brilliant opportunity to take ownership of the restaurant operation within a highly regarded luxury country house hotel, while being supported by a company that invests in people, training and long-term development. Benefits include: Package up to £42,000 including gratuities and pension Gratuities shared through a Tronc system, currently circa £4,000 per annum Pension provided through Royal London Tailored training and development plan Financial support for professional qualifications Meals provided whilst on duty Vast scope for career progression across the wider company Long service holiday benefit Generous employee referral scheme Employee Assistance Programme provided by Hospitality Action Annual staff rewards scheme Company events and team awaydays 30% staff discount on food and beverage across the group Preferred employee, friends and family room rates Key Responsibilities Lead daily restaurant operations and manage service from the floor Inspire, train and develop the team to deliver high standards Create a sincere, polished and memorable guest experience Support the continued growth of the restaurant as a destination for food lovers Use strong financial and commercial awareness to support performance Resolve guest feedback and issues calmly and effectively Maintain standards in a multiple rosette or Michelin-level environment What we're looking for This role will suit a Restaurant Manager with strong hotel restaurant experience and the confidence to lead a quality-focused team. You'll bring: Hotel restaurant management experience in a multiple rosette or Michelin environment Experience working in a high-quality, customer-focused restaurant A passion for wine and spirits, with WSET Level 2 or higher preferred A genuine hospitality mindset and passion for customer service Natural confidence and first-class interpersonal skills A hands-on leadership style and the ability to inspire the team Strong financial and commercial acumen A resilient nature and the ability to work well under pressure Immaculate presentation and a friendly yet professional personality Important Information Relocation to North Wales may be required Due to the location, own transport may be required You must have the right to work in the UK If you're looking for a Restaurant Manager role in North Wales where you can lead with purpose, develop a talented team and grow your career within an award-winning hospitality company, this could be your next move. Apply now - we'd love to hear from you. Job Number 936250 INDF&BLocation North WalesRole Restaurant Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
People Solutions Group Limited
West Bromwich, West Midlands
CUSTOMER COORDINATOR - WEST BROMWICH People Solutions are currently recruiting for a Customer Coordinator to join a well-established and growing business based in West Bromwich . This is an excellent opportunity for an organised and customer-focused individual to join a busy sales and customer support team, acting as a key point of contact between customers and internal departments to ensure exceptional service delivery. This role would suit candidates with experience as a Customer Coordinator, Sales Coordinator, Customer Service Coordinator, Internal Sales Coordinator, Account Coordinator, Customer Service Advisor or Account Manager. Shifts • Monday to Friday • 08:30 - 16:30 Salary • £28,000 - £30,000 per annum Benefits As a Customer Coordinator, you will receive: • Competitive salary of £28,000 - £30,000 per annum • Permanent, full-time opportunity • Supportive and collaborative team environment • Career development opportunities • Opportunity to join a successful and growing business • Modern office-based working environment Day-to-Day Duties As a Customer Coordinator, your duties will include but not be limited to: • Managing customer enquiries via telephone and email, providing professional and timely responses • Building and maintaining strong relationships with new and existing customers • Coordinating sales activities and supporting the sales team with day-to-day administration • Preparing quotations, sales reports and customer documentation • Scheduling appointments, meetings and service activities to support operational requirements • Processing customer orders and ensuring accurate data entry onto internal systems • Monitoring customer accounts and following up on outstanding actions • Liaising with internal departments to ensure customer requirements are met efficiently • Maintaining accurate customer records and sales information • Supporting the development and implementation of sales strategies and business growth initiatives • Producing regular reports on sales activity, customer trends and performance metrics • Assisting with customer retention and account management activities • Ensuring a high level of customer satisfaction at all times Essential Skills To be successful as a Customer Coordinator, you will need: • Previous experience within a Customer Coordinator, Sales Coordinator, Customer Service, Internal Sales or Account Management role • Excellent communication and interpersonal skills • Strong customer service experience with a proactive approach • The ability to build effective working relationships with customers and colleagues • Strong organisational and time management skills • Good attention to detail and accuracy • Confidence using Microsoft Office packages including Excel, Word and Outlook • Experience producing reports and maintaining customer records • The ability to prioritise workload and work effectively in a fast-paced environment • A positive attitude with a willingness to learn and develop Training Provided • Industry-related training and ongoing support throughout your employment Apply If you are an organised and customer-focused professional looking for your next opportunity, apply today and a member of our recruitment team will be in touch. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
Jun 12, 2026
Full time
CUSTOMER COORDINATOR - WEST BROMWICH People Solutions are currently recruiting for a Customer Coordinator to join a well-established and growing business based in West Bromwich . This is an excellent opportunity for an organised and customer-focused individual to join a busy sales and customer support team, acting as a key point of contact between customers and internal departments to ensure exceptional service delivery. This role would suit candidates with experience as a Customer Coordinator, Sales Coordinator, Customer Service Coordinator, Internal Sales Coordinator, Account Coordinator, Customer Service Advisor or Account Manager. Shifts • Monday to Friday • 08:30 - 16:30 Salary • £28,000 - £30,000 per annum Benefits As a Customer Coordinator, you will receive: • Competitive salary of £28,000 - £30,000 per annum • Permanent, full-time opportunity • Supportive and collaborative team environment • Career development opportunities • Opportunity to join a successful and growing business • Modern office-based working environment Day-to-Day Duties As a Customer Coordinator, your duties will include but not be limited to: • Managing customer enquiries via telephone and email, providing professional and timely responses • Building and maintaining strong relationships with new and existing customers • Coordinating sales activities and supporting the sales team with day-to-day administration • Preparing quotations, sales reports and customer documentation • Scheduling appointments, meetings and service activities to support operational requirements • Processing customer orders and ensuring accurate data entry onto internal systems • Monitoring customer accounts and following up on outstanding actions • Liaising with internal departments to ensure customer requirements are met efficiently • Maintaining accurate customer records and sales information • Supporting the development and implementation of sales strategies and business growth initiatives • Producing regular reports on sales activity, customer trends and performance metrics • Assisting with customer retention and account management activities • Ensuring a high level of customer satisfaction at all times Essential Skills To be successful as a Customer Coordinator, you will need: • Previous experience within a Customer Coordinator, Sales Coordinator, Customer Service, Internal Sales or Account Management role • Excellent communication and interpersonal skills • Strong customer service experience with a proactive approach • The ability to build effective working relationships with customers and colleagues • Strong organisational and time management skills • Good attention to detail and accuracy • Confidence using Microsoft Office packages including Excel, Word and Outlook • Experience producing reports and maintaining customer records • The ability to prioritise workload and work effectively in a fast-paced environment • A positive attitude with a willingness to learn and develop Training Provided • Industry-related training and ongoing support throughout your employment Apply If you are an organised and customer-focused professional looking for your next opportunity, apply today and a member of our recruitment team will be in touch. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.
Supply Chain Manager We are working in partnership with a highly innovative and fast-growing organisation to recruit an experienced Supply Chain Manager. This is a key leadership role responsible for developing and optimising end-to-end supply chain operations, driving cost efficiencies and ensuring high-quality, on-time delivery across a global supplier network. This is an excellent opportunity for a proactive individual to play a pivotal role in shaping supply chain strategy within a dynamic, growth-focused environment. The Role As Supply Chain Manager, you will take full ownership of procurement, materials planning and supplier development activities, ensuring alignment with business objectives and future growth plans. You will collaborate closely with cross-functional teams including design, production, sales and operations, ensuring materials and services are sourced effectively to support both ongoing production and new product introduction. The position also carries international responsibility, providing governance and support across multiple sites. Key Responsibilities Develop and implement a forward-thinking supply chain strategy to support operational and commercial goals Build and manage strategic supplier relationships, ensuring quality, cost-effectiveness and performance Lead procurement and materials planning activities to ensure timely availability of parts and services Introduce and manage dual sourcing strategies to reduce risk and optimise cost Oversee supplier audits, compliance, performance management and quality reviews Manage day-to-day supply chain operations, including stock control, logistics and invoice resolution Drive continuous improvement across systems, processes and team capability Work closely with design teams to source new materials and components Support production with outsourced manufacturing solutions during peak demand Collaborate with sales teams on forecasting and costing for tenders Manage logistics operations and associated budgets across multiple regions Lead S&OP processes and support the creation of a Master Production Schedule (MPS) Provide leadership and development to direct reports About You Proven experience in a Supply Chain Management role within a process-driven environment Strong expertise across procurement, materials planning and supplier development Demonstrated experience managing and developing teams Experience working with global suppliers and international logistics Knowledge of MRP/ERP systems (Sage experience advantageous) Strong organisational, communication and stakeholder management skills Ability to work independently and manage multiple priorities effectively A proactive mindset with the ability to lead projects and drive change Key Attributes Commercially aware and driven A customer-focused approach, with a commitment to delivering value Strong collaboration skills, working effectively across teams and partners A commercially minded and entrepreneurial outlook A continuous improvement mindset, striving for operational excellence Respect for diverse perspectives and a commitment to inclusive working practices What's on Offer Opportunity to join a growing, forward-thinking business A strategic role with real influence over supply chain direction Exposure to international operations Collaborative and innovative working environment Apply Now or call the Reed Southampton office for more details.
Jun 12, 2026
Full time
Supply Chain Manager We are working in partnership with a highly innovative and fast-growing organisation to recruit an experienced Supply Chain Manager. This is a key leadership role responsible for developing and optimising end-to-end supply chain operations, driving cost efficiencies and ensuring high-quality, on-time delivery across a global supplier network. This is an excellent opportunity for a proactive individual to play a pivotal role in shaping supply chain strategy within a dynamic, growth-focused environment. The Role As Supply Chain Manager, you will take full ownership of procurement, materials planning and supplier development activities, ensuring alignment with business objectives and future growth plans. You will collaborate closely with cross-functional teams including design, production, sales and operations, ensuring materials and services are sourced effectively to support both ongoing production and new product introduction. The position also carries international responsibility, providing governance and support across multiple sites. Key Responsibilities Develop and implement a forward-thinking supply chain strategy to support operational and commercial goals Build and manage strategic supplier relationships, ensuring quality, cost-effectiveness and performance Lead procurement and materials planning activities to ensure timely availability of parts and services Introduce and manage dual sourcing strategies to reduce risk and optimise cost Oversee supplier audits, compliance, performance management and quality reviews Manage day-to-day supply chain operations, including stock control, logistics and invoice resolution Drive continuous improvement across systems, processes and team capability Work closely with design teams to source new materials and components Support production with outsourced manufacturing solutions during peak demand Collaborate with sales teams on forecasting and costing for tenders Manage logistics operations and associated budgets across multiple regions Lead S&OP processes and support the creation of a Master Production Schedule (MPS) Provide leadership and development to direct reports About You Proven experience in a Supply Chain Management role within a process-driven environment Strong expertise across procurement, materials planning and supplier development Demonstrated experience managing and developing teams Experience working with global suppliers and international logistics Knowledge of MRP/ERP systems (Sage experience advantageous) Strong organisational, communication and stakeholder management skills Ability to work independently and manage multiple priorities effectively A proactive mindset with the ability to lead projects and drive change Key Attributes Commercially aware and driven A customer-focused approach, with a commitment to delivering value Strong collaboration skills, working effectively across teams and partners A commercially minded and entrepreneurial outlook A continuous improvement mindset, striving for operational excellence Respect for diverse perspectives and a commitment to inclusive working practices What's on Offer Opportunity to join a growing, forward-thinking business A strategic role with real influence over supply chain direction Exposure to international operations Collaborative and innovative working environment Apply Now or call the Reed Southampton office for more details.
Asset Care Manager Location: Clevedon Job Type: Permanent 55,000 - 60,000 Life Assurance, 9% Pension, 33 days holiday, option to buy holiday, company sick pay scheme, onsite restaurant About the Role We're looking for a driven and strategic Asset Care Manager to join our manufacturing operation and lead the reliability and performance of our plant assets. This is a key leadership position where you'll be responsible for developing and implementing asset care strategies that maximise equipment uptime, improve efficiency, and drive continuous improvement across the site. Key Responsibilities Lead and manage the site's asset care and maintenance strategy Drive a proactive maintenance culture , moving from reactive to preventative and predictive approaches Manage and develop a team of maintenance engineers and technicians Deliver improvements in OEE (Overall Equipment Effectiveness) , reliability, and asset lifespan Oversee maintenance planning, scheduling, and execution Implement and optimise CMMS (Computerised Maintenance Management Systems) Identify cost-saving opportunities and manage maintenance budgets Ensure compliance with health, safety, and environmental regulations Collaborate with production, engineering, and continuous improvement teams About You Proven experience in a maintenance or asset care leadership role within manufacturing Strong knowledge of Lean, TPM, or Reliability-Centred Maintenance (RCM) principles Experience managing teams and driving cultural change Excellent problem-solving and analytical skills Background in engineering (Mechanical, Electrical, or similar) Confident using maintenance systems and data to inform decisions Strong communication and stakeholder management skills What's On Offer 55,000 - 60,000 Life Assurance, 9% Pension, 33 days holiday, option to buy holiday, company sick pay scheme, onsite restaurant Opportunity to make a real impact on site performance Career progression within a growing organisation Supportive leadership team and collaborative culture Apply Now If you're passionate about driving operational excellence and making a tangible difference in a fast-paced manufacturing environment please contact Emma Hardman for a confidential discussion If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 12, 2026
Full time
Asset Care Manager Location: Clevedon Job Type: Permanent 55,000 - 60,000 Life Assurance, 9% Pension, 33 days holiday, option to buy holiday, company sick pay scheme, onsite restaurant About the Role We're looking for a driven and strategic Asset Care Manager to join our manufacturing operation and lead the reliability and performance of our plant assets. This is a key leadership position where you'll be responsible for developing and implementing asset care strategies that maximise equipment uptime, improve efficiency, and drive continuous improvement across the site. Key Responsibilities Lead and manage the site's asset care and maintenance strategy Drive a proactive maintenance culture , moving from reactive to preventative and predictive approaches Manage and develop a team of maintenance engineers and technicians Deliver improvements in OEE (Overall Equipment Effectiveness) , reliability, and asset lifespan Oversee maintenance planning, scheduling, and execution Implement and optimise CMMS (Computerised Maintenance Management Systems) Identify cost-saving opportunities and manage maintenance budgets Ensure compliance with health, safety, and environmental regulations Collaborate with production, engineering, and continuous improvement teams About You Proven experience in a maintenance or asset care leadership role within manufacturing Strong knowledge of Lean, TPM, or Reliability-Centred Maintenance (RCM) principles Experience managing teams and driving cultural change Excellent problem-solving and analytical skills Background in engineering (Mechanical, Electrical, or similar) Confident using maintenance systems and data to inform decisions Strong communication and stakeholder management skills What's On Offer 55,000 - 60,000 Life Assurance, 9% Pension, 33 days holiday, option to buy holiday, company sick pay scheme, onsite restaurant Opportunity to make a real impact on site performance Career progression within a growing organisation Supportive leadership team and collaborative culture Apply Now If you're passionate about driving operational excellence and making a tangible difference in a fast-paced manufacturing environment please contact Emma Hardman for a confidential discussion If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
UK FP&A Manager required for a multisite manufacturing SME based in Hyde Your new company Your new company is a well-established UK multisite manufacturing SME based in Hyde. They're part of one of the world's leading manufacturers of valves, hydrants, fittings, and related pipeline. Your new role You will take ownership of analysing key manufacturing KPIs, including cost per unit, yield, scrap and throughput, developing a true understanding of operational drivers and how they influence financial outcomes. Collaboration sits at the heart of the role: you will work closely with production teams, supply chain, wider operations and senior leadership, acting as a trusted partner who challenges constructively and brings new perspectives. Given the complexity of the organisation, you will also navigate group, local and in house reporting systems, ensuring alignment and accuracy across all financial processes. What you'll need to succeed To succeed in this role you will be ACA/ACCA/CIMA Qualified. A strong technical foundation is essential, not just for credibility with senior leaders, but for navigating the complexity of budgeting, forecasting and manufacturing based financial analysis with confidence and accuracy. Beyond qualifications, success in this environment requires a genuinely commercial mindset someone who understands not just "what the numbers say," but what they mean for operations, profitability, decision making and long term performance. You will have the modelling and analytical capability to build forward looking scenarios, interrogate assumptions and translate operational drivers into financial impact. What you'll get in return You will be joining a stable and committed team with tenures ranging from four to eighteen years. The culture is built on autonomy, trust and professional maturity, offering a positive working environment where people are relied upon to deliver without micromanagement. While the team is dedicated and reliable, the environment can be somewhat insular, and part of your impact will come from constructively expanding their view. The business is undergoing modernisation and process improvement, but importantly, this is a period of positive change, not one driven by redundancies or instability. You will also receive a salary up to £70,000 plus car and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Full time
UK FP&A Manager required for a multisite manufacturing SME based in Hyde Your new company Your new company is a well-established UK multisite manufacturing SME based in Hyde. They're part of one of the world's leading manufacturers of valves, hydrants, fittings, and related pipeline. Your new role You will take ownership of analysing key manufacturing KPIs, including cost per unit, yield, scrap and throughput, developing a true understanding of operational drivers and how they influence financial outcomes. Collaboration sits at the heart of the role: you will work closely with production teams, supply chain, wider operations and senior leadership, acting as a trusted partner who challenges constructively and brings new perspectives. Given the complexity of the organisation, you will also navigate group, local and in house reporting systems, ensuring alignment and accuracy across all financial processes. What you'll need to succeed To succeed in this role you will be ACA/ACCA/CIMA Qualified. A strong technical foundation is essential, not just for credibility with senior leaders, but for navigating the complexity of budgeting, forecasting and manufacturing based financial analysis with confidence and accuracy. Beyond qualifications, success in this environment requires a genuinely commercial mindset someone who understands not just "what the numbers say," but what they mean for operations, profitability, decision making and long term performance. You will have the modelling and analytical capability to build forward looking scenarios, interrogate assumptions and translate operational drivers into financial impact. What you'll get in return You will be joining a stable and committed team with tenures ranging from four to eighteen years. The culture is built on autonomy, trust and professional maturity, offering a positive working environment where people are relied upon to deliver without micromanagement. While the team is dedicated and reliable, the environment can be somewhat insular, and part of your impact will come from constructively expanding their view. The business is undergoing modernisation and process improvement, but importantly, this is a period of positive change, not one driven by redundancies or instability. You will also receive a salary up to £70,000 plus car and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Health & Safety Manager We are looking for an experienced Health & Safety Manager to lead compliance, auditing and continuous improvement activities across our clients manufacturing, office and construction site operations. This role is responsible for maintaining ISO standards, ensuring compliance with UK Health & Safety legislation and promoting a positive safety culture throughout the business. Key Responsibilities Drive Health & Safety performance across manufacturing and site operations Maintain ISO 45001 compliance and Health & Safety management systems Conduct audits, inspections, risk assessments and incident investigations Develop and improve Safe Systems of Work Liaise with regulatory bodies, auditors, clients and subcontractors Support ISO 9001 and ISO 14001 compliance activities Deliver inductions and advise on training requirements Produce Health & Safety reports for senior management Support tender submissions and supply chain compliance requirements Requirements NEBOSH Diploma or equivalent qualification Valid CSCS card and full UK driving licence Experience within construction, manufacturing or engineering environments Strong knowledge of UK Health & Safety legislation and ISO 45001 Experience carrying out audits, inspections and investigations Excellent communication and organisational skills Strong IT skills including Microsoft Office Ability to work independently and manage multiple priorities Desirable Experience within manufacturing and construction Knowledge of ISO 9001 and ISO 14001 management systems Personal Attributes Proactive and professional approach Strong attention to detail Ability to influence and promote a positive safety culture Committed to continuous improvement and professional development
Jun 12, 2026
Full time
Health & Safety Manager We are looking for an experienced Health & Safety Manager to lead compliance, auditing and continuous improvement activities across our clients manufacturing, office and construction site operations. This role is responsible for maintaining ISO standards, ensuring compliance with UK Health & Safety legislation and promoting a positive safety culture throughout the business. Key Responsibilities Drive Health & Safety performance across manufacturing and site operations Maintain ISO 45001 compliance and Health & Safety management systems Conduct audits, inspections, risk assessments and incident investigations Develop and improve Safe Systems of Work Liaise with regulatory bodies, auditors, clients and subcontractors Support ISO 9001 and ISO 14001 compliance activities Deliver inductions and advise on training requirements Produce Health & Safety reports for senior management Support tender submissions and supply chain compliance requirements Requirements NEBOSH Diploma or equivalent qualification Valid CSCS card and full UK driving licence Experience within construction, manufacturing or engineering environments Strong knowledge of UK Health & Safety legislation and ISO 45001 Experience carrying out audits, inspections and investigations Excellent communication and organisational skills Strong IT skills including Microsoft Office Ability to work independently and manage multiple priorities Desirable Experience within manufacturing and construction Knowledge of ISO 9001 and ISO 14001 management systems Personal Attributes Proactive and professional approach Strong attention to detail Ability to influence and promote a positive safety culture Committed to continuous improvement and professional development
EHS Lead Up to £55,000 per annum (depending on skills and experience) Permanent role in Wrexham Monday - Friday, Days Additional Benefits: 35 Days Holiday + Bank Holidays Enhanced Pension Scheme Subsidised Canteen Company Bonus Career Development Opportunities Are you a passionate Environmental, Health & Safety professional looking to make a significant impact within a manufacturing environment? Do you have the drive to influence culture, improve compliance, and lead continuous improvement initiatives? If so, we would love to hear from you. We are supporting a reputable food manufacturing organisation in the recruitment of an experienced EHS Lead to take ownership of all Environmental, Health & Safety activities across the site. This is a key leadership role focused on driving a proactive safety culture, ensuring regulatory compliance, and supporting operational excellence. The Role of the EHS Lead: Lead and own all Environmental, Health & Safety activities on-site, ensuring compliance with legislation, corporate standards, and internal policies. Drive risk assessments across all departments and ensure effective corrective and preventative actions are implemented. Develop, maintain, and continuously improve EHS management systems. Plan and lead internal audits, inspections, and compliance reviews. Champion a strong safety-first culture through coaching, mentoring, engagement, and behavioural safety initiatives. Act as the key point of contact for internal and external stakeholders, including regulatory authorities and auditors. Support alignment of EHS priorities with operational objectives and wider business initiatives. Manage incident investigations, claims processes, and associated governance activities, including liaison with legal and insurance providers. Analyse and report on EHS performance metrics, identifying trends and driving improvement plans. Provide guidance and support to managers and employees on all EHS-related matters. The Ideal EHS Lead Will Have: Proven experience in an Environmental, Health & Safety leadership role within a manufacturing environment. Strong knowledge of UK Health & Safety legislation and environmental compliance requirements. Experience developing and implementing EHS management systems. Demonstrable experience leading audits, risk assessments, and incident investigations. Strong stakeholder management and influencing skills. A proactive approach to driving behavioural and cultural change. Excellent communication, coaching, and leadership abilities. Strong analytical, organisational, and problem-solving skills. NEBOSH qualification (or equivalent) desirable. Experience within FMCG or food manufacturing would be advantageous. Similar Job Titles / Skills: EHS Manager, Health & Safety Manager, SHE Manager, HSE Lead, Environmental Health & Safety Manager, Safety Manager, Compliance Manager. The Company: A highly reputable food manufacturer committed to maintaining the highest standards of Safety, Food Safety, Quality, and Environmental responsibility. This is an excellent opportunity to join a progressive organisation that values continuous improvement, employee development, and a positive working culture. Friendly Note: If this opportunity is not quite right for you but you are considering your next career move, please contact us for a confidential discussion regarding your career aspirations. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you apply, your application will be reviewed by a consultant. If successful, we will be in contact within 7 days. If you do not hear from us within this period, unfortunately your application has not been successful on this occasion. All candidates registering with Travail Employment Group will be required to provide proof of identity and evidence of any qualifications, training, or experience deemed necessary by our client for this position. CWOIND01
Jun 12, 2026
Full time
EHS Lead Up to £55,000 per annum (depending on skills and experience) Permanent role in Wrexham Monday - Friday, Days Additional Benefits: 35 Days Holiday + Bank Holidays Enhanced Pension Scheme Subsidised Canteen Company Bonus Career Development Opportunities Are you a passionate Environmental, Health & Safety professional looking to make a significant impact within a manufacturing environment? Do you have the drive to influence culture, improve compliance, and lead continuous improvement initiatives? If so, we would love to hear from you. We are supporting a reputable food manufacturing organisation in the recruitment of an experienced EHS Lead to take ownership of all Environmental, Health & Safety activities across the site. This is a key leadership role focused on driving a proactive safety culture, ensuring regulatory compliance, and supporting operational excellence. The Role of the EHS Lead: Lead and own all Environmental, Health & Safety activities on-site, ensuring compliance with legislation, corporate standards, and internal policies. Drive risk assessments across all departments and ensure effective corrective and preventative actions are implemented. Develop, maintain, and continuously improve EHS management systems. Plan and lead internal audits, inspections, and compliance reviews. Champion a strong safety-first culture through coaching, mentoring, engagement, and behavioural safety initiatives. Act as the key point of contact for internal and external stakeholders, including regulatory authorities and auditors. Support alignment of EHS priorities with operational objectives and wider business initiatives. Manage incident investigations, claims processes, and associated governance activities, including liaison with legal and insurance providers. Analyse and report on EHS performance metrics, identifying trends and driving improvement plans. Provide guidance and support to managers and employees on all EHS-related matters. The Ideal EHS Lead Will Have: Proven experience in an Environmental, Health & Safety leadership role within a manufacturing environment. Strong knowledge of UK Health & Safety legislation and environmental compliance requirements. Experience developing and implementing EHS management systems. Demonstrable experience leading audits, risk assessments, and incident investigations. Strong stakeholder management and influencing skills. A proactive approach to driving behavioural and cultural change. Excellent communication, coaching, and leadership abilities. Strong analytical, organisational, and problem-solving skills. NEBOSH qualification (or equivalent) desirable. Experience within FMCG or food manufacturing would be advantageous. Similar Job Titles / Skills: EHS Manager, Health & Safety Manager, SHE Manager, HSE Lead, Environmental Health & Safety Manager, Safety Manager, Compliance Manager. The Company: A highly reputable food manufacturer committed to maintaining the highest standards of Safety, Food Safety, Quality, and Environmental responsibility. This is an excellent opportunity to join a progressive organisation that values continuous improvement, employee development, and a positive working culture. Friendly Note: If this opportunity is not quite right for you but you are considering your next career move, please contact us for a confidential discussion regarding your career aspirations. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you apply, your application will be reviewed by a consultant. If successful, we will be in contact within 7 days. If you do not hear from us within this period, unfortunately your application has not been successful on this occasion. All candidates registering with Travail Employment Group will be required to provide proof of identity and evidence of any qualifications, training, or experience deemed necessary by our client for this position. CWOIND01
Management Accountant (6-Month Contract with Potential to Become Permanent) An established and growing SME is seeking an experienced Management Accountant to join the business on an initial 6-month contract, with the potential for the role to become permanent. This is a hands-on position offering the opportunity to play a key role in strengthening the finance function, improving management reporting, supporting payroll processes and enhancing financial controls across a multi-division business. Key Responsibilities Prepare monthly management accounts and P&L reporting Support month-end processes, balance sheet reviews and reconciliations Assist with payroll and wages administration Analyse margins, costs and job profitability Improve financial reporting, controls and internal processes Support cashflow reporting and financial planning Work closely with operational managers to provide meaningful financial insights Support and develop existing finance team members Liaise with external accountants and support the transition towards a more in-house finance function About You Proven experience in a Management Accountant role within an SME environment Strong management reporting and month-end accounting experience Confident working independently in a hands-on finance role Commercially aware with strong analytical skills Able to communicate financial information clearly to non-finance stakeholders Experience with Sage or similar accounting systems Payroll experience would be advantageous Experience within construction, manufacturing, trade or project-based businesses would be beneficial This is an excellent opportunity to join a successful owner-managed business during an exciting period of development and finance transformation. Applicants available immediately or at short notice are particularly encouraged to apply.
Jun 12, 2026
Contractor
Management Accountant (6-Month Contract with Potential to Become Permanent) An established and growing SME is seeking an experienced Management Accountant to join the business on an initial 6-month contract, with the potential for the role to become permanent. This is a hands-on position offering the opportunity to play a key role in strengthening the finance function, improving management reporting, supporting payroll processes and enhancing financial controls across a multi-division business. Key Responsibilities Prepare monthly management accounts and P&L reporting Support month-end processes, balance sheet reviews and reconciliations Assist with payroll and wages administration Analyse margins, costs and job profitability Improve financial reporting, controls and internal processes Support cashflow reporting and financial planning Work closely with operational managers to provide meaningful financial insights Support and develop existing finance team members Liaise with external accountants and support the transition towards a more in-house finance function About You Proven experience in a Management Accountant role within an SME environment Strong management reporting and month-end accounting experience Confident working independently in a hands-on finance role Commercially aware with strong analytical skills Able to communicate financial information clearly to non-finance stakeholders Experience with Sage or similar accounting systems Payroll experience would be advantageous Experience within construction, manufacturing, trade or project-based businesses would be beneficial This is an excellent opportunity to join a successful owner-managed business during an exciting period of development and finance transformation. Applicants available immediately or at short notice are particularly encouraged to apply.
We are seeking an experienced Royalties & Partnerships Accountant to join a well-known entertainment business on an interim basis, with an immediate start preferred. Reporting to the Royalties Manager, this role will oversee royalty reporting, invoicing and collections, ensuring all income is accurately processed and collected in line with contractual agreements. Responsibilities: Manage the end-to-end royalty reporting process, ensuring submissions are received, reviewed and validated on time Investigate and resolve royalty reporting discrepancies with licensees and third-party partners Prepare and issue royalty invoices and monitor advances, recoupments and overage positions Manage outstanding debt, proactively chasing payments and escalating risks where required Act as the main point of contact for licensee queries relating to royalties and payments Maintain accurate data within the royalty management system and ensure reporting integrity Collect royalty forecasts and support reporting, analysis and financial controls Prepare withholding tax documentation and ensure compliance with contractual requirements Collaborate with internal stakeholders to resolve issues and improve royalty processes Provide support across the wider royalties function as required Requirements: Previous experience within a finance, royalties or revenue accounting role Royalties or licensing experience preferred Strong Excel skills, including Pivot Tables and VLOOKUPs Ability to interpret contractual terms and reconcile financial data accurately Excellent attention to detail and organisational skills Strong communication skills and stakeholder management experience Able to manage multiple priorities in a fast-paced environment Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Jun 12, 2026
Seasonal
We are seeking an experienced Royalties & Partnerships Accountant to join a well-known entertainment business on an interim basis, with an immediate start preferred. Reporting to the Royalties Manager, this role will oversee royalty reporting, invoicing and collections, ensuring all income is accurately processed and collected in line with contractual agreements. Responsibilities: Manage the end-to-end royalty reporting process, ensuring submissions are received, reviewed and validated on time Investigate and resolve royalty reporting discrepancies with licensees and third-party partners Prepare and issue royalty invoices and monitor advances, recoupments and overage positions Manage outstanding debt, proactively chasing payments and escalating risks where required Act as the main point of contact for licensee queries relating to royalties and payments Maintain accurate data within the royalty management system and ensure reporting integrity Collect royalty forecasts and support reporting, analysis and financial controls Prepare withholding tax documentation and ensure compliance with contractual requirements Collaborate with internal stakeholders to resolve issues and improve royalty processes Provide support across the wider royalties function as required Requirements: Previous experience within a finance, royalties or revenue accounting role Royalties or licensing experience preferred Strong Excel skills, including Pivot Tables and VLOOKUPs Ability to interpret contractual terms and reconcile financial data accurately Excellent attention to detail and organisational skills Strong communication skills and stakeholder management experience Able to manage multiple priorities in a fast-paced environment Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Procurement Category Manager - Transportation (Europe)Pertemps Network Group Birmingham, England, United Kingdom (On-site)SaveApplyCategory Manager - European Transportation & Freight Payment ( Onsite)Location: Kitts GreenSalary : £70,000 - £80,000Contract: PermanentThis role is responsible for shaping and executing the European transportation strategy while advancing transportation operations across multiple locations.The position requires an innovative, analytical, and process-driven professional who thrives in a fast-paced environment.The successful candidate will deliver creative solutions that improve transparency, optimize processes, ensure compliance, and drive cost savings while strengthening service levels for stakeholders and customers.Key ResponsibilitiesStrategic Category Management• Develop and execute category and sourcing strategies aligned with business objectives and market dynamics.• Support plant transportation teams with competitive bid processes and sourcing events.• Manage European transportation activities across all modes including Truckload, LTL, Small Parcel, Ocean, Air, and Rail, as well as related services such as warehousing and transloading.• Build and maintain strong relationships with key and transactional suppliers to ensure performance, compliance, and cost efficiency.• Lead contract negotiations to secure favourable commercial terms and mitigate operational and financial risks.• Provide market-driven forecasts and insights to support budgeting and strategic planning.• Collaborate with global category managers on negotiations and sourcing initiatives involving European suppliers.Mode Optimization• Partner with internal stakeholders to regularly evaluate transportation modes across lanes, sites, and customer routes.• Identify opportunities to improve efficiency, reduce cost, and enhance service through optimized mode and equipment selection.• Freight Payment Leadership• Lead the Freight Payment Team in managing the accounts payable process for European freight operations.• Oversee carrier freight invoice processing to ensure accurate and timely payment disbursement.• Ensure compliance with contractual agreements and proactively resolve discrepancies related to rates, surcharges, and accessorial charges.• Analyze recurring variances, identify root causes, and implement effective corrective actions.• Drive continuous improvement initiatives within freight audit and payment processes to increase accuracy and strengthen internal controls.• Maintain proactive communication with carriers to ensure timely receipt of freight invoices and supporting documentation.• Monitor workloads across data entry and audit teams to maintain efficient and consistent processing.• Develop and maintain process documentation and establish KPIs to monitor performance and improve transparency.Additional Responsibilities• Deliver procurement targets including cost savings, innovation, quality, and supplier performance improvements.• Develop and implement procurement strategies to achieve best total value solutions.• Lead or support operational improvement initiatives such as Kaizen workshops and working capital or inventory projects.• Drive measurable improvements in cost savings, supplier performance, and transportation service optimization.Basic Qualifications• Bachelor's degree in Business, Finance, Accounting, Engineering, Supply Chain, or Logistics.• Minimum of 3 years of experience in transportation category management.• Strong problem-solving skills and ability to collaborate across multiple organizational levels.• Strong analytical, organizational, and prioritization capabilities.• Fluency in English.• Preferred Qualifications• International work experience and strong intercultural communication skills.• MBA or PMP certification.• Experience leading initiatives within complex transportation organizations.• Experience working with Transportation Management Systems (TMS).• Hungarian language knowledge is considered an advantage.• Strong financial and commercial acumen.• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.• Excellent communication, negotiation, and decision-making skills.• Strategic mindset with an innovative and solution-oriented approach.Travel Requirements• Approximately 25% travel, primarily within Europe, with occasional international travel.
Jun 12, 2026
Full time
Procurement Category Manager - Transportation (Europe)Pertemps Network Group Birmingham, England, United Kingdom (On-site)SaveApplyCategory Manager - European Transportation & Freight Payment ( Onsite)Location: Kitts GreenSalary : £70,000 - £80,000Contract: PermanentThis role is responsible for shaping and executing the European transportation strategy while advancing transportation operations across multiple locations.The position requires an innovative, analytical, and process-driven professional who thrives in a fast-paced environment.The successful candidate will deliver creative solutions that improve transparency, optimize processes, ensure compliance, and drive cost savings while strengthening service levels for stakeholders and customers.Key ResponsibilitiesStrategic Category Management• Develop and execute category and sourcing strategies aligned with business objectives and market dynamics.• Support plant transportation teams with competitive bid processes and sourcing events.• Manage European transportation activities across all modes including Truckload, LTL, Small Parcel, Ocean, Air, and Rail, as well as related services such as warehousing and transloading.• Build and maintain strong relationships with key and transactional suppliers to ensure performance, compliance, and cost efficiency.• Lead contract negotiations to secure favourable commercial terms and mitigate operational and financial risks.• Provide market-driven forecasts and insights to support budgeting and strategic planning.• Collaborate with global category managers on negotiations and sourcing initiatives involving European suppliers.Mode Optimization• Partner with internal stakeholders to regularly evaluate transportation modes across lanes, sites, and customer routes.• Identify opportunities to improve efficiency, reduce cost, and enhance service through optimized mode and equipment selection.• Freight Payment Leadership• Lead the Freight Payment Team in managing the accounts payable process for European freight operations.• Oversee carrier freight invoice processing to ensure accurate and timely payment disbursement.• Ensure compliance with contractual agreements and proactively resolve discrepancies related to rates, surcharges, and accessorial charges.• Analyze recurring variances, identify root causes, and implement effective corrective actions.• Drive continuous improvement initiatives within freight audit and payment processes to increase accuracy and strengthen internal controls.• Maintain proactive communication with carriers to ensure timely receipt of freight invoices and supporting documentation.• Monitor workloads across data entry and audit teams to maintain efficient and consistent processing.• Develop and maintain process documentation and establish KPIs to monitor performance and improve transparency.Additional Responsibilities• Deliver procurement targets including cost savings, innovation, quality, and supplier performance improvements.• Develop and implement procurement strategies to achieve best total value solutions.• Lead or support operational improvement initiatives such as Kaizen workshops and working capital or inventory projects.• Drive measurable improvements in cost savings, supplier performance, and transportation service optimization.Basic Qualifications• Bachelor's degree in Business, Finance, Accounting, Engineering, Supply Chain, or Logistics.• Minimum of 3 years of experience in transportation category management.• Strong problem-solving skills and ability to collaborate across multiple organizational levels.• Strong analytical, organizational, and prioritization capabilities.• Fluency in English.• Preferred Qualifications• International work experience and strong intercultural communication skills.• MBA or PMP certification.• Experience leading initiatives within complex transportation organizations.• Experience working with Transportation Management Systems (TMS).• Hungarian language knowledge is considered an advantage.• Strong financial and commercial acumen.• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.• Excellent communication, negotiation, and decision-making skills.• Strategic mindset with an innovative and solution-oriented approach.Travel Requirements• Approximately 25% travel, primarily within Europe, with occasional international travel.
AP Systems Implementation Manager - Temporary/Contract Role - Based in Teesside AP Systems Implementation Manager (Contract / Temporary)Location: Teesside Contract: Temporary / Fixed-term contract Duration: Approx 6 months The RoleHays are supporting a prestigious organisation in sourcing an experienced AP Systems Implementation Manager to join the organisation on a temporary/contract basis, leading the end-to-end delivery of a new Accounts Payable system. Based in Teesside, this role is critical to ensuring not only a successful system implementation, but also strong engagement, training, and adoption across the AP team. You will work closely with AP colleagues, finance stakeholders, IT, and system vendors to ensure the solution is practical, well-embedded, and fully supported in day-to-day operations.This role requires a hands-on delivery mindset combined with a strong people focus. Key Responsibilities System Implementation & Delivery Lead the end-to-end implementation of the AP system, from design through to go-live and stabilisation Own the implementation plan, timelines, risks, and dependencies Act as the primary point of contact between AP, Finance, IT, and external suppliers Ensure the system is configured to meet operational AP requirements and best practice Oversee UAT, data migration checks, and issue resolution AP Team Engagement & Change Management Work closely with the AP team to understand current processes and challenges Actively involve AP colleagues in design decisions and testing Support the team through process and behavioural change Build confidence and trust by being visible, approachable, and hands-on Training & Adoption Design and deliver practical, role-specific system training Create clear documentation, process guides, and user materials Provide hypercare and post-go-live support to embed new ways of working Track adoption and address any resistance or capability gaps Continuous Improvement Identify further opportunities to streamline AP processes enabled by the system Support the transition to business-as-usual ownership at the end of the contract Capture lessons learnt and implementation outcomes About YouEssential Proven experience delivering AP system or ERP implementations Strong understanding of end-to-end Accounts Payable processes Experience working directly with operational AP teams Ability to balance technical system delivery with people-focused change Excellent communication and stakeholder engagement skills Desirable Experience delivering AP automation or invoice workflow solutions Project or change management qualification Experience supporting post-implementation adoption and optimisation What the role is looking for A contract professional who can hit the ground running Someone who understands that system success depends on user adoption and engagement A pragmatic, delivery-focused leader with a collaborative approach What Is On Offer A high-profile contract role delivering a key finance transformation The opportunity to work closely with a committed AP team Competitive day rate or contract salary (dependent on experience) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Seasonal
AP Systems Implementation Manager - Temporary/Contract Role - Based in Teesside AP Systems Implementation Manager (Contract / Temporary)Location: Teesside Contract: Temporary / Fixed-term contract Duration: Approx 6 months The RoleHays are supporting a prestigious organisation in sourcing an experienced AP Systems Implementation Manager to join the organisation on a temporary/contract basis, leading the end-to-end delivery of a new Accounts Payable system. Based in Teesside, this role is critical to ensuring not only a successful system implementation, but also strong engagement, training, and adoption across the AP team. You will work closely with AP colleagues, finance stakeholders, IT, and system vendors to ensure the solution is practical, well-embedded, and fully supported in day-to-day operations.This role requires a hands-on delivery mindset combined with a strong people focus. Key Responsibilities System Implementation & Delivery Lead the end-to-end implementation of the AP system, from design through to go-live and stabilisation Own the implementation plan, timelines, risks, and dependencies Act as the primary point of contact between AP, Finance, IT, and external suppliers Ensure the system is configured to meet operational AP requirements and best practice Oversee UAT, data migration checks, and issue resolution AP Team Engagement & Change Management Work closely with the AP team to understand current processes and challenges Actively involve AP colleagues in design decisions and testing Support the team through process and behavioural change Build confidence and trust by being visible, approachable, and hands-on Training & Adoption Design and deliver practical, role-specific system training Create clear documentation, process guides, and user materials Provide hypercare and post-go-live support to embed new ways of working Track adoption and address any resistance or capability gaps Continuous Improvement Identify further opportunities to streamline AP processes enabled by the system Support the transition to business-as-usual ownership at the end of the contract Capture lessons learnt and implementation outcomes About YouEssential Proven experience delivering AP system or ERP implementations Strong understanding of end-to-end Accounts Payable processes Experience working directly with operational AP teams Ability to balance technical system delivery with people-focused change Excellent communication and stakeholder engagement skills Desirable Experience delivering AP automation or invoice workflow solutions Project or change management qualification Experience supporting post-implementation adoption and optimisation What the role is looking for A contract professional who can hit the ground running Someone who understands that system success depends on user adoption and engagement A pragmatic, delivery-focused leader with a collaborative approach What Is On Offer A high-profile contract role delivering a key finance transformation The opportunity to work closely with a committed AP team Competitive day rate or contract salary (dependent on experience) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
A leading chemical manufacturing company is seeking a Maintenance Manager based near Croydon. The role offers a competitive salary of 65,000 per annum, with company pension, annual leave, and ongoing training and development opportunities. Manage the maintenance of the plant and buildings at the Mitcham facility, utilising the CMMS. Administer and maintain this system and associated records, ensuring all plant equipment is kept in a safe and operable condition with minimum downtime, making best use of internal resources and minimising contractor and consultant use. The role will also be responsible for managing maintenance and capital budgets. Key Responsibilities: Manage and maintain the CMMS, ensuring accurate records and effective preventative maintenance across all plant and equipment. Ensure all plant and utilities are maintained in a safe and compliant condition to minimise downtime and maximise operational efficiency. Maintain all regulatory and internal compliance standards, including statutory inspections and site engineering standards. Ensure all maintenance activities are carried out safely, with strict adherence to EHS procedures and the aim of zero accidents. Manage maintenance purchasing, spares, and inventory within agreed budget constraints. Lead capital projects including planning, CEAR submissions, execution, cost control, and project close-out. Oversee site utilities including boilers, thermal oil systems, compressors, nitrogen systems, cooling systems, incineration systems, and associated site services. Act as PI administrator, ensuring plant documentation including P&IDs, electrical drawings, and equipment files are accurate and up to date. Candidate Requirements: Degree level qualification in Chemical, Electrical or Mechanical Engineering, or minimum 5 years' experience in a chemical or manufacturing engineering environment. Strong experience in chemical plant maintenance and mechanical engineering systems. Knowledge of instrumentation, PLCs, and HMI systems. Experience managing maintenance budgets and capital projects. Apply directly for this Maintenance Manager role in Mitcham or contact Sean Turner on (phone number removed) to discuss further.
Jun 12, 2026
Full time
A leading chemical manufacturing company is seeking a Maintenance Manager based near Croydon. The role offers a competitive salary of 65,000 per annum, with company pension, annual leave, and ongoing training and development opportunities. Manage the maintenance of the plant and buildings at the Mitcham facility, utilising the CMMS. Administer and maintain this system and associated records, ensuring all plant equipment is kept in a safe and operable condition with minimum downtime, making best use of internal resources and minimising contractor and consultant use. The role will also be responsible for managing maintenance and capital budgets. Key Responsibilities: Manage and maintain the CMMS, ensuring accurate records and effective preventative maintenance across all plant and equipment. Ensure all plant and utilities are maintained in a safe and compliant condition to minimise downtime and maximise operational efficiency. Maintain all regulatory and internal compliance standards, including statutory inspections and site engineering standards. Ensure all maintenance activities are carried out safely, with strict adherence to EHS procedures and the aim of zero accidents. Manage maintenance purchasing, spares, and inventory within agreed budget constraints. Lead capital projects including planning, CEAR submissions, execution, cost control, and project close-out. Oversee site utilities including boilers, thermal oil systems, compressors, nitrogen systems, cooling systems, incineration systems, and associated site services. Act as PI administrator, ensuring plant documentation including P&IDs, electrical drawings, and equipment files are accurate and up to date. Candidate Requirements: Degree level qualification in Chemical, Electrical or Mechanical Engineering, or minimum 5 years' experience in a chemical or manufacturing engineering environment. Strong experience in chemical plant maintenance and mechanical engineering systems. Knowledge of instrumentation, PLCs, and HMI systems. Experience managing maintenance budgets and capital projects. Apply directly for this Maintenance Manager role in Mitcham or contact Sean Turner on (phone number removed) to discuss further.
Facilities Manager Location: Bishop's Stortford (Multi-Site Role) Salary: £35,000 - £40,000 (£4,200 Car Allowance + Benefits) Are you an organised and proactive Facilities professional looking for a varied role where no two days are the same? We're looking for a Facilities Manager to oversee the day-to-day management of a portfolio of commercial office buildings, ensuring they remain safe, compliant, efficient and welcoming environments for occupiers. This is a hands-on role combining facilities management, contractor management, compliance, maintenance coordination and project support across multiple sites. You'll be based primarily in Bishop's Stortford, with regular travel between sites, so a full UK driving licence and your own vehicle are essential. What You'll Be Doing Managing planned preventative maintenance (PPM) programmes across multiple properties Coordinating reactive maintenance and ensuring service level agreements are met Monitoring statutory compliance, inspections, certifications and remedial works Managing contractors and suppliers across areas including M&E, cleaning, security, waste, landscaping and pest control Conducting site inspections, audits and contractor performance reviews Maintaining accurate facilities and asset records using CAFM systems Acting as a key point of contact for occupiers and resolving facilities-related issues Coordinating office moves, fit-outs and refurbishment projects Assisting with service charge budgeting, invoice approval and financial reporting Supporting sustainability initiatives, energy reduction projects and environmental compliance Assisting with minor works, capital projects and asset lifecycle planning Promoting a positive health and safety culture across the portfolio What We're Looking For Previous experience in Facilities Management, Property Management or Building Operations Strong understanding of health & safety and statutory compliance requirements Experience managing contractors and service providers Excellent organisational and communication skills Ability to prioritise a varied workload and work independently Strong customer service and stakeholder management skills Comfortable using facilities management software and reporting systems Commercial awareness and attention to detail What's In It For You? Hours: Monday - Friday. 9am - 5:30pm Salary of £35,000 - £40,000 depending on experience £4,200 annual car allowance Company mobile phone 25 days holiday plus bank holidays Additional Christmas shutdown without impacting annual leave allowance Pension scheme Health Cash Plan Death in Service benefit (2x salary) If you're looking for a broad facilities role with plenty of variety, autonomy and the opportunity to make a real impact across a commercial property portfolio, we'd love to hear from you.
Jun 12, 2026
Full time
Facilities Manager Location: Bishop's Stortford (Multi-Site Role) Salary: £35,000 - £40,000 (£4,200 Car Allowance + Benefits) Are you an organised and proactive Facilities professional looking for a varied role where no two days are the same? We're looking for a Facilities Manager to oversee the day-to-day management of a portfolio of commercial office buildings, ensuring they remain safe, compliant, efficient and welcoming environments for occupiers. This is a hands-on role combining facilities management, contractor management, compliance, maintenance coordination and project support across multiple sites. You'll be based primarily in Bishop's Stortford, with regular travel between sites, so a full UK driving licence and your own vehicle are essential. What You'll Be Doing Managing planned preventative maintenance (PPM) programmes across multiple properties Coordinating reactive maintenance and ensuring service level agreements are met Monitoring statutory compliance, inspections, certifications and remedial works Managing contractors and suppliers across areas including M&E, cleaning, security, waste, landscaping and pest control Conducting site inspections, audits and contractor performance reviews Maintaining accurate facilities and asset records using CAFM systems Acting as a key point of contact for occupiers and resolving facilities-related issues Coordinating office moves, fit-outs and refurbishment projects Assisting with service charge budgeting, invoice approval and financial reporting Supporting sustainability initiatives, energy reduction projects and environmental compliance Assisting with minor works, capital projects and asset lifecycle planning Promoting a positive health and safety culture across the portfolio What We're Looking For Previous experience in Facilities Management, Property Management or Building Operations Strong understanding of health & safety and statutory compliance requirements Experience managing contractors and service providers Excellent organisational and communication skills Ability to prioritise a varied workload and work independently Strong customer service and stakeholder management skills Comfortable using facilities management software and reporting systems Commercial awareness and attention to detail What's In It For You? Hours: Monday - Friday. 9am - 5:30pm Salary of £35,000 - £40,000 depending on experience £4,200 annual car allowance Company mobile phone 25 days holiday plus bank holidays Additional Christmas shutdown without impacting annual leave allowance Pension scheme Health Cash Plan Death in Service benefit (2x salary) If you're looking for a broad facilities role with plenty of variety, autonomy and the opportunity to make a real impact across a commercial property portfolio, we'd love to hear from you.
A fantastic opportunity has arisen for a Project Officer to join the team with our prestigious client at their site in Bolton, this is a hybrid role with 3 days per week on-site and 2 days working from home Job Description This role will require you to work with the Manufacturing project teams in our Business in accordance with established project control methodologies. The role of Project Officer provides support to a range of deliverables across multiple Manufacturing task areas and can provide a stepping stone for further progress within a project management environment. The Project Officer support the Heads of Manufacturing and Production Project Managers across multiple projects and sites as required, providing delivery of the following: • Maintenance and regular reporting of project Key Performance Indicators. • Act as an interface within Manufacturing to help ensure programme delivery, quality and cost. • Provide, understand and present information at internal reviews and meetings. • Assist the team with Risk and Opportunity management. • Assist in the compilation of Manufacturing estimates and Cost at Completions. • Assist in the compilation and analysis of workload forecast. • Compilation and maintenance of project programmes and schedules. • Maintain and improve the interface with internal customers and external departments. • Some travel between sites will be required. Role requirements (skills, training and qualifications) • Enthusiastic, pro-active and tenacious individual who can prioritise as well as manage day-to-day tactical decisions. • A clear, strong and effective communicator. • Numerate and confident with basic mathematics • Knowledgeable and experienced in the basic application of Project Management skills at an assistant level. • Computer literacy - basic but proven skills required in MS Word, spread sheets, presentations and planning tools. Experience with SAP materials management system / alternative Materials Management system Primavera 6 planning tool is preferred but not essential. Other PM tools would be acceptable • Local, job specific training will be provided as appropriate. Recognising the RESTRICTED nature of the work, suitable candidates will be SC cleared or eligible for this level of clearance
Jun 12, 2026
Contractor
A fantastic opportunity has arisen for a Project Officer to join the team with our prestigious client at their site in Bolton, this is a hybrid role with 3 days per week on-site and 2 days working from home Job Description This role will require you to work with the Manufacturing project teams in our Business in accordance with established project control methodologies. The role of Project Officer provides support to a range of deliverables across multiple Manufacturing task areas and can provide a stepping stone for further progress within a project management environment. The Project Officer support the Heads of Manufacturing and Production Project Managers across multiple projects and sites as required, providing delivery of the following: • Maintenance and regular reporting of project Key Performance Indicators. • Act as an interface within Manufacturing to help ensure programme delivery, quality and cost. • Provide, understand and present information at internal reviews and meetings. • Assist the team with Risk and Opportunity management. • Assist in the compilation of Manufacturing estimates and Cost at Completions. • Assist in the compilation and analysis of workload forecast. • Compilation and maintenance of project programmes and schedules. • Maintain and improve the interface with internal customers and external departments. • Some travel between sites will be required. Role requirements (skills, training and qualifications) • Enthusiastic, pro-active and tenacious individual who can prioritise as well as manage day-to-day tactical decisions. • A clear, strong and effective communicator. • Numerate and confident with basic mathematics • Knowledgeable and experienced in the basic application of Project Management skills at an assistant level. • Computer literacy - basic but proven skills required in MS Word, spread sheets, presentations and planning tools. Experience with SAP materials management system / alternative Materials Management system Primavera 6 planning tool is preferred but not essential. Other PM tools would be acceptable • Local, job specific training will be provided as appropriate. Recognising the RESTRICTED nature of the work, suitable candidates will be SC cleared or eligible for this level of clearance
At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in North Wales working 35 hours per week on a fixed term contract until March 2027. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams w/c 29th June About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Jun 12, 2026
Full time
At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in North Wales working 35 hours per week on a fixed term contract until March 2027. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams w/c 29th June About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Junior Technical Support Agent Location Basildon Reports To Technical Support Manager Salary £21,500-£25,000 About Us We are looking for an enthusiastic, technically minded individual to join the team at HeatPumps4Pools; the UK's leading specialist supplier of heat pumps and heating solutions for swimming pools, koi ponds, and domestic applications. If you are someone who enjoys understanding how things work, communicates clearly and confidently, and finds real satisfaction in helping customers reach the right answer, we would like to hear from you. We supply a wide range of products across the UK and Europe and have built our reputation on the quality of the technical advice and support we provide to customers before and after purchase. Role Overview We are seeking a motivated and customer-focused Junior Technical Support Agent to join our growing technical support team. This role is ideal for someone with strong problem-solving abilities, excellent communication skills, and a willingness to develop technical expertise within the heating and renewable energy sector. As the primary point of contact for customers, contractors, and tradespeople, you will provide remote technical support, manage support tickets, assist with troubleshooting, and help ensure customers receive timely and effective resolutions to their enquiries. Key Responsibilities Customer Support Act as the primary point of contact for end users, contractors, and tradespeople seeking technical assistance. Deliver professional, courteous, and effective customer service via phone, email, and ticketing systems. Direct unsupported or non-technical enquiries to appropriate third parties where necessary. Technical Support Diagnose and troubleshoot product and system faults remotely. Validate and assess spare parts requests. Obtain supplier quotations and process spare parts orders where urgent support is required. Handle basic system sizing enquiries and provide guidance within established procedures. Escalate complex technical issues to senior team members when required. Ticket Management Manage the technical support ticketing system. Categorise, prioritise, and monitor inbound support requests to ensure service levels are maintained. Maintain accurate and detailed records of customer interactions, troubleshooting activities, and resolutions. Supplier Liaison Liaise with suppliers' technical departments when specialist or manufacturer-level support is required. Coordinate technical information and updates between customers, suppliers, and internal teams. Role Development Opportunities The successful candidate will have the opportunity to expand their technical knowledge and responsibilities, including: Developing advanced system sizing and specification skills. Providing support for domestic (home) heat pump systems. Undertaking F-Gas training and certification (where applicable). Keeping up to date with relevant industry standards, regulations, and product developments. Progressing towards a more senior technical support or technical specialist role. Skills & Experience Essential Strong willingness to learn and develop technical knowledge. Excellent customer service and communication skills. Good technical aptitude and problem-solving ability. Strong organisational skills and attention to detail. Accurate and timely record-keeping skills. Ability to prioritise workload and manage multiple tasks effectively. Competent IT skills, including experience using email and ticketing systems. Desirable but not required Previous experience in a customer service or technical support environment. Knowledge of heating, plumbing, HVAC, renewable energy, or related industries. Experience dealing with contractors, installers, or trade professionals. Familiarity with CRM or support ticketing platforms. Personal Attributes Positive and proactive attitude. Patient and professional approach to customer interactions. Strong analytical and troubleshooting mindset. Reliable, organised, and detail oriented. Team player with a collaborative approach to problem-solving. Ability to adapt to seasonal demand
Jun 12, 2026
Full time
Junior Technical Support Agent Location Basildon Reports To Technical Support Manager Salary £21,500-£25,000 About Us We are looking for an enthusiastic, technically minded individual to join the team at HeatPumps4Pools; the UK's leading specialist supplier of heat pumps and heating solutions for swimming pools, koi ponds, and domestic applications. If you are someone who enjoys understanding how things work, communicates clearly and confidently, and finds real satisfaction in helping customers reach the right answer, we would like to hear from you. We supply a wide range of products across the UK and Europe and have built our reputation on the quality of the technical advice and support we provide to customers before and after purchase. Role Overview We are seeking a motivated and customer-focused Junior Technical Support Agent to join our growing technical support team. This role is ideal for someone with strong problem-solving abilities, excellent communication skills, and a willingness to develop technical expertise within the heating and renewable energy sector. As the primary point of contact for customers, contractors, and tradespeople, you will provide remote technical support, manage support tickets, assist with troubleshooting, and help ensure customers receive timely and effective resolutions to their enquiries. Key Responsibilities Customer Support Act as the primary point of contact for end users, contractors, and tradespeople seeking technical assistance. Deliver professional, courteous, and effective customer service via phone, email, and ticketing systems. Direct unsupported or non-technical enquiries to appropriate third parties where necessary. Technical Support Diagnose and troubleshoot product and system faults remotely. Validate and assess spare parts requests. Obtain supplier quotations and process spare parts orders where urgent support is required. Handle basic system sizing enquiries and provide guidance within established procedures. Escalate complex technical issues to senior team members when required. Ticket Management Manage the technical support ticketing system. Categorise, prioritise, and monitor inbound support requests to ensure service levels are maintained. Maintain accurate and detailed records of customer interactions, troubleshooting activities, and resolutions. Supplier Liaison Liaise with suppliers' technical departments when specialist or manufacturer-level support is required. Coordinate technical information and updates between customers, suppliers, and internal teams. Role Development Opportunities The successful candidate will have the opportunity to expand their technical knowledge and responsibilities, including: Developing advanced system sizing and specification skills. Providing support for domestic (home) heat pump systems. Undertaking F-Gas training and certification (where applicable). Keeping up to date with relevant industry standards, regulations, and product developments. Progressing towards a more senior technical support or technical specialist role. Skills & Experience Essential Strong willingness to learn and develop technical knowledge. Excellent customer service and communication skills. Good technical aptitude and problem-solving ability. Strong organisational skills and attention to detail. Accurate and timely record-keeping skills. Ability to prioritise workload and manage multiple tasks effectively. Competent IT skills, including experience using email and ticketing systems. Desirable but not required Previous experience in a customer service or technical support environment. Knowledge of heating, plumbing, HVAC, renewable energy, or related industries. Experience dealing with contractors, installers, or trade professionals. Familiarity with CRM or support ticketing platforms. Personal Attributes Positive and proactive attitude. Patient and professional approach to customer interactions. Strong analytical and troubleshooting mindset. Reliable, organised, and detail oriented. Team player with a collaborative approach to problem-solving. Ability to adapt to seasonal demand
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible, as a team, for the delivery of their support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our client's services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion their commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Jun 12, 2026
Full time
IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible, as a team, for the delivery of their support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Service Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our client's services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion their commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Group Reporting Manager Location: Leicester Reports to: Group Financial Controller Salary: up to £75,000 plus bonus and benefits About the Role: An exciting opportunity has arisen for an experienced and technically strong Group Reporting Manager to join a Group Finance team. This role will lead the delivery of Group financial reporting, statutory accounts, consolidation, and regulatory reporting, ensuring all external reporting obligations are met accurately and on time. The successful candidate will own the Group consolidation process, including preparation of the Group cash flow statement and consolidated statutory accounts, and will oversee the preparation of subsidiary statutory accounts across the Group. The role also includes responsibility for key regulatory reporting requirements, including ICARA reporting and wider FCA regulatory obligations. Working closely with the Group Financial Controller and wider finance team, this role will play a central part in coordinating the annual external audit, managing audit deliverables, and responding to regulatory information requests. This is a highly dynamic position, offering the opportunity to contribute to ongoing finance transformation initiatives, strengthen financial controls, improve reporting processes, and support the development of a scalable finance function. Key Responsibilities: Group Financial Reporting & Consolidation: Own and manage the Group consolidation process across monthly, quarterly, annual, and ad hoc reporting cycles Prepare consolidated Group statutory financial statements, including supporting disclosures Lead preparation of the Group cash flow statement and related analysis Oversee preparation of subsidiary statutory accounts across the Group Maintain and monitor Group IFRS accounting adjustments across all entities Regulatory Reporting: Lead preparation of ICARA reporting in line with FCA requirements Oversee FCA regulatory submissions and related financial reporting obligations Manage additional regulatory/statistical reporting (including ONS returns where applicable) Audit Management: Coordinate the annual external audit process, working closely with auditors and internal stakeholders Manage audit deliverables and supporting documentation Act as key point of contact for external auditors and regulatory bodies Financial Control & Governance: Develop and maintain the Group financial control framework and governance standards Ensure compliance with IFRS and relevant accounting standards Oversee balance sheet reconciliations across the Group Establish and maintain robust control documentation and SOPs Reporting & Finance Transformation: Lead improvements in Group financial reporting processes Support finance transformation projects, including systems, reporting, and controls Assist with implementation of new reporting frameworks and governance structures Debt & Treasury Reporting: Oversee Group debt reporting and covenant monitoring Support treasury reporting and financial analysis for senior leadership Team Leadership & Development Line manage and support a Financial Accountant, providing coaching and technical guidance Support wider team development and capability building Promote a high-performing, collaborative team environment Ad Hoc Reporting & Strategic Support: Provide technical accounting advice and analysis to senior stakeholders Support Group-level projects, acquisitions, and strategic initiatives Skills & Experience: Essential - Strong technical accounting knowledge with significant Group reporting and consolidation experience Experience preparing Group statutory accounts and consolidated financial statements Proven experience managing external audits and audit deliverables Strong knowledge of IFRS and UK GAAP Experience with regulatory reporting in a regulated environment Strong analytical and problem-solving skills with excellent attention to detail Ability to manage multiple deadlines and coordinate across stakeholders Desirable - Exposure to FCA reporting and ICARA requirements Experience in finance transformation or reporting improvement projects Qualifications - Qualified accountant (ACA / ACCA / CIMA or equivalent) Strong academic background in Accounting, Finance, or a related discipline Why Apply? This is a fantastic opportunity to take ownership of Group financial reporting within a complex and evolving finance environment. The role offers the chance to: Lead a key Group reporting function Influence regulatory reporting, audit delivery, and financial governance Shape and improve financial control and reporting frameworks Contribute to major transformation and improvement projects Work closely with senior leadership on strategic initiatives and growth
Jun 12, 2026
Full time
Group Reporting Manager Location: Leicester Reports to: Group Financial Controller Salary: up to £75,000 plus bonus and benefits About the Role: An exciting opportunity has arisen for an experienced and technically strong Group Reporting Manager to join a Group Finance team. This role will lead the delivery of Group financial reporting, statutory accounts, consolidation, and regulatory reporting, ensuring all external reporting obligations are met accurately and on time. The successful candidate will own the Group consolidation process, including preparation of the Group cash flow statement and consolidated statutory accounts, and will oversee the preparation of subsidiary statutory accounts across the Group. The role also includes responsibility for key regulatory reporting requirements, including ICARA reporting and wider FCA regulatory obligations. Working closely with the Group Financial Controller and wider finance team, this role will play a central part in coordinating the annual external audit, managing audit deliverables, and responding to regulatory information requests. This is a highly dynamic position, offering the opportunity to contribute to ongoing finance transformation initiatives, strengthen financial controls, improve reporting processes, and support the development of a scalable finance function. Key Responsibilities: Group Financial Reporting & Consolidation: Own and manage the Group consolidation process across monthly, quarterly, annual, and ad hoc reporting cycles Prepare consolidated Group statutory financial statements, including supporting disclosures Lead preparation of the Group cash flow statement and related analysis Oversee preparation of subsidiary statutory accounts across the Group Maintain and monitor Group IFRS accounting adjustments across all entities Regulatory Reporting: Lead preparation of ICARA reporting in line with FCA requirements Oversee FCA regulatory submissions and related financial reporting obligations Manage additional regulatory/statistical reporting (including ONS returns where applicable) Audit Management: Coordinate the annual external audit process, working closely with auditors and internal stakeholders Manage audit deliverables and supporting documentation Act as key point of contact for external auditors and regulatory bodies Financial Control & Governance: Develop and maintain the Group financial control framework and governance standards Ensure compliance with IFRS and relevant accounting standards Oversee balance sheet reconciliations across the Group Establish and maintain robust control documentation and SOPs Reporting & Finance Transformation: Lead improvements in Group financial reporting processes Support finance transformation projects, including systems, reporting, and controls Assist with implementation of new reporting frameworks and governance structures Debt & Treasury Reporting: Oversee Group debt reporting and covenant monitoring Support treasury reporting and financial analysis for senior leadership Team Leadership & Development Line manage and support a Financial Accountant, providing coaching and technical guidance Support wider team development and capability building Promote a high-performing, collaborative team environment Ad Hoc Reporting & Strategic Support: Provide technical accounting advice and analysis to senior stakeholders Support Group-level projects, acquisitions, and strategic initiatives Skills & Experience: Essential - Strong technical accounting knowledge with significant Group reporting and consolidation experience Experience preparing Group statutory accounts and consolidated financial statements Proven experience managing external audits and audit deliverables Strong knowledge of IFRS and UK GAAP Experience with regulatory reporting in a regulated environment Strong analytical and problem-solving skills with excellent attention to detail Ability to manage multiple deadlines and coordinate across stakeholders Desirable - Exposure to FCA reporting and ICARA requirements Experience in finance transformation or reporting improvement projects Qualifications - Qualified accountant (ACA / ACCA / CIMA or equivalent) Strong academic background in Accounting, Finance, or a related discipline Why Apply? This is a fantastic opportunity to take ownership of Group financial reporting within a complex and evolving finance environment. The role offers the chance to: Lead a key Group reporting function Influence regulatory reporting, audit delivery, and financial governance Shape and improve financial control and reporting frameworks Contribute to major transformation and improvement projects Work closely with senior leadership on strategic initiatives and growth
About the Team Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We're responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm's Length Bodies, continually improving how we work and the environment we work in. About the Job As our Appian Delivery Manager within the Technology Change team, you'll lead the delivery of digital products and services built on our enterprise Appian low-code platform. You'll focus on delivering solutions that meet user needs and drive meaningful business outcomes, working with multidisciplinary teams across the organisation to ensure high-quality, timely delivery. In this role, you will: Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards, using Agile and Lean ways of working. Create the right delivery environment, enabling teams to perform at their best by removing blockers, managing dependencies and driving continuous improvement. Manage risks and issues, proactively identifying, escalating and resolving challenges to maintain pace and confidence in delivery. Work closely with multidisciplinary teams, bringing together colleagues across policy, operations, user research, architecture, security and Appian development to deliver joined-up outcomes. Engage and communicate with stakeholders, clearly translating between technical and non-technical audiences to keep everyone aligned. Ensure governance and assurance requirements are met, with the right controls, reporting and compliance with HMT and cross-government standards. Support capability development, sharing best practice in delivery management and low-code across the organisation. About You We're looking for someone who can deliver digital and technology-enabled work at pace in complex environments, with the ability to plan and deliver Appian-based automation while balancing quality, risk and stakeholder needs. You'll be a confident communicator, able to explain complex business and technical analysis clearly and influence stakeholders and suppliers to agree priorities, resolve issues and drive delivery forward. You'll work well across multidisciplinary teams, building strong relationships and supporting effective collaboration. You'll also bring experience of delivery management using Agile or Lean approaches, ideally with Appian, and be comfortable working in a fast-moving, outsourced technology environment, working with both internal teams and external suppliers to shape requirements, manage constraints and deliver outcomes that meet user and organisational needs. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 12, 2026
Full time
About the Team Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We're responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm's Length Bodies, continually improving how we work and the environment we work in. About the Job As our Appian Delivery Manager within the Technology Change team, you'll lead the delivery of digital products and services built on our enterprise Appian low-code platform. You'll focus on delivering solutions that meet user needs and drive meaningful business outcomes, working with multidisciplinary teams across the organisation to ensure high-quality, timely delivery. In this role, you will: Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards, using Agile and Lean ways of working. Create the right delivery environment, enabling teams to perform at their best by removing blockers, managing dependencies and driving continuous improvement. Manage risks and issues, proactively identifying, escalating and resolving challenges to maintain pace and confidence in delivery. Work closely with multidisciplinary teams, bringing together colleagues across policy, operations, user research, architecture, security and Appian development to deliver joined-up outcomes. Engage and communicate with stakeholders, clearly translating between technical and non-technical audiences to keep everyone aligned. Ensure governance and assurance requirements are met, with the right controls, reporting and compliance with HMT and cross-government standards. Support capability development, sharing best practice in delivery management and low-code across the organisation. About You We're looking for someone who can deliver digital and technology-enabled work at pace in complex environments, with the ability to plan and deliver Appian-based automation while balancing quality, risk and stakeholder needs. You'll be a confident communicator, able to explain complex business and technical analysis clearly and influence stakeholders and suppliers to agree priorities, resolve issues and drive delivery forward. You'll work well across multidisciplinary teams, building strong relationships and supporting effective collaboration. You'll also bring experience of delivery management using Agile or Lean approaches, ideally with Appian, and be comfortable working in a fast-moving, outsourced technology environment, working with both internal teams and external suppliers to shape requirements, manage constraints and deliver outcomes that meet user and organisational needs. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
A North London Local Authority is seeking an experienced Environmental Health Manager for a 3-month contract paying £441 per day Umbrella (Inside IR35). This is an excellent opportunity for an accomplished housing or environmental health professional to step into a leadership role where your expertise will directly improve housing standards, support residents, and drive enforcement excellence across the borough. You will manage and support a team of PRS officers, ensuring a consistent, resident-focused service aligned with service standards and the council's PRS Charter. The role requires a proactive and solution-focused manager who can motivate teams, manage complex casework, and confidently lead on enforcement activity, legal proceedings, inspections, and operational performance. As the subject matter expert, you will provide guidance on all aspects of PRS legislation and enforcement, including property licensing, Housing Act compliance, environmental protection matters, and tenancy legislation. You will also play a key role in developing policies and procedures, improving reporting systems, maintaining accurate records, and ensuring public-facing information remains clear and compliant. To be successful, you will have previous experience within a Private Sector Housing or Residential Environmental Health team, alongside proven management or supervisory experience. You must have a strong understanding of relevant housing legislation, including the Housing Acts 1988 & 2004, Environmental Protection Act 1990, Renters' Rights Act 2025, and related enforcement powers. The ideal candidate will be confident managing prosecutions, financial penalties, tribunals, and complex investigations, while also demonstrating excellent communication, organisational, and stakeholder management skills. Strong IT literacy and experience using housing or licensing systems are essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 12, 2026
Contractor
A North London Local Authority is seeking an experienced Environmental Health Manager for a 3-month contract paying £441 per day Umbrella (Inside IR35). This is an excellent opportunity for an accomplished housing or environmental health professional to step into a leadership role where your expertise will directly improve housing standards, support residents, and drive enforcement excellence across the borough. You will manage and support a team of PRS officers, ensuring a consistent, resident-focused service aligned with service standards and the council's PRS Charter. The role requires a proactive and solution-focused manager who can motivate teams, manage complex casework, and confidently lead on enforcement activity, legal proceedings, inspections, and operational performance. As the subject matter expert, you will provide guidance on all aspects of PRS legislation and enforcement, including property licensing, Housing Act compliance, environmental protection matters, and tenancy legislation. You will also play a key role in developing policies and procedures, improving reporting systems, maintaining accurate records, and ensuring public-facing information remains clear and compliant. To be successful, you will have previous experience within a Private Sector Housing or Residential Environmental Health team, alongside proven management or supervisory experience. You must have a strong understanding of relevant housing legislation, including the Housing Acts 1988 & 2004, Environmental Protection Act 1990, Renters' Rights Act 2025, and related enforcement powers. The ideal candidate will be confident managing prosecutions, financial penalties, tribunals, and complex investigations, while also demonstrating excellent communication, organisational, and stakeholder management skills. Strong IT literacy and experience using housing or licensing systems are essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
