Apprentice Family Independent Domestic Violence Advisor - West Cornwall Location: Penzance, West Cornwall Salary: £25,954 per annum rising to £26,364 per annum after probation and £28,002 after apprenticeship Hours : 37.5 hours per week Vacancy Type: Apprenticeship, Permanent About the Role As a Family Independent Domestic Abuse Advisor Apprentice, you will work directly with families affected by domestic abuse across West Cornwall. You will be based directly in Cornwall Council's social work teams, offering direct casework support to whole families where domestic abuse is identified and working in partnership with social care staff. We welcome applicants with transferable skills and a passion for supporting families, even if you do not have direct domestic abuse sector experience. This role offers an excellent pathway into domestic abuse services, safeguarding, advocacy, and wider family support work . Key responsibilities: Work in partnership with children's social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety. Will be willing to undertake apprenticeship training to achieve a Level 4 Domestic Abuse and Sexual Abuse Support Worker Apprenticeship. Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs. Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan Build and maintain effective relationships with teams across Together for Families and the Integrated DA service Ensure that the parent/carer feels supported, listened to and believed Essential requirements: driving licence and access to a vehicle This role involves travel across West Cornwall to community venues and family hubs. Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1 April to 31 March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer. Annual pay review and employer contribution pension scheme. Additional Information : The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 29th of May 2026 Expected date for interviews : To be agreed with the candidate To Apply If you feel you are a suitable candidate and would like to work for First Light UK, please proceed through the following link to be redirected to our website to complete your application.
May 22, 2026
Full time
Apprentice Family Independent Domestic Violence Advisor - West Cornwall Location: Penzance, West Cornwall Salary: £25,954 per annum rising to £26,364 per annum after probation and £28,002 after apprenticeship Hours : 37.5 hours per week Vacancy Type: Apprenticeship, Permanent About the Role As a Family Independent Domestic Abuse Advisor Apprentice, you will work directly with families affected by domestic abuse across West Cornwall. You will be based directly in Cornwall Council's social work teams, offering direct casework support to whole families where domestic abuse is identified and working in partnership with social care staff. We welcome applicants with transferable skills and a passion for supporting families, even if you do not have direct domestic abuse sector experience. This role offers an excellent pathway into domestic abuse services, safeguarding, advocacy, and wider family support work . Key responsibilities: Work in partnership with children's social care staff and parents to ensure that children and young people are supported to have a voice in families where they impacted by domestic abuse. As a result, there is an improvement in their health, well being and feelings of safety. Will be willing to undertake apprenticeship training to achieve a Level 4 Domestic Abuse and Sexual Abuse Support Worker Apprenticeship. Provide direct casework with families where there is domestic abuse, including advice, information, and advocacy to all genders experiencing domestic abuse through telephone contact, and/or meetings at the relevant venues/hubs. Support families that are currently being supported through a child in need assessment, child in need or child support plan, and will be expected to contribute to the support through the assessment and/or plan Build and maintain effective relationships with teams across Together for Families and the Integrated DA service Ensure that the parent/carer feels supported, listened to and believed Essential requirements: driving licence and access to a vehicle This role involves travel across West Cornwall to community venues and family hubs. Added benefits: A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance. A wellbeing day per financial year (1 April to 31 March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing. Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer. Annual pay review and employer contribution pension scheme. Additional Information : The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications : 29th of May 2026 Expected date for interviews : To be agreed with the candidate To Apply If you feel you are a suitable candidate and would like to work for First Light UK, please proceed through the following link to be redirected to our website to complete your application.
ob Title: Domestic Abuse Helpline Advisor Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable Contract type: Full Time, Permanent Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available). This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis. Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety. Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts. Closing date: 09:00am 13 October 2025 Interview Dates: 20,21 and 22 October 2025
Sep 27, 2025
Full time
ob Title: Domestic Abuse Helpline Advisor Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable Contract type: Full Time, Permanent Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available). This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis. Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety. Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts. Closing date: 09:00am 13 October 2025 Interview Dates: 20,21 and 22 October 2025
Job Title: Domestic Abuse Helpline Advisor (Part Time) x3 Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable Contract type: Part Time, Permanent Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available) This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis. Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety. Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts. Closing date: 09:00am 13 October 2025 Interview Dates: 20,21 and 22 October 2025
Sep 27, 2025
Full time
Job Title: Domestic Abuse Helpline Advisor (Part Time) x3 Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable Contract type: Part Time, Permanent Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available) This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis. Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety. Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts. Closing date: 09:00am 13 October 2025 Interview Dates: 20,21 and 22 October 2025