261 jobs found

An excellent opportunity has arisen for an experienced Administrator to join a busy operational team on a 6-month temporary basis , supporting the delivery of large-scale maintenance and improvement projects. Monday to Friday 8-4 with 3 days working from home. 50% of the role will be phone-based liaising with customers that are residential tenants, there will be some complaints to handle also. This is a varied administrative/customer service role ideal for someone highly organised, proactive, and comfortable working in a fast-paced environment supporting both office teams and field-based operatives. The Role: Providing day-to-day administrative support to the Major Works team Supporting the delivery of responsive, cyclical, and planned maintenance activities Managing and processing orders, invoices, and compliance paperwork accurately and within deadlines Maintaining data systems, ensuring documentation is stored correctly and up to date Updating internal systems to reflect operational progress and service delivery activity Raising and distributing planned work orders to trades team, subcontractors, and third-party suppliers Booking and coordinating works in line with operational plans and project timescales Acting as a first point of contact for customer, contractor, and internal queries Preparing correspondence, reports, meeting minutes, and general office documentation The Ideal Candidate: Previous experience in an administrative role within maintenance, property, construction, housing, or a fast-paced operational environment Strong organisational skills with excellent attention to detail Confident using internal systems and Microsoft Office packages Able to prioritise workload and work effectively to deadlines and performance targets Professional communication skills with the confidence to liaise with customers, contractors, and colleagues Able to work independently while also contributing positively as part of a team

We're recruiting an experienced Complaints and Repairs Officer to join a busy Temporary Accommodation and Resettlement service within a London local authority. This role will focus heavily on managing complaints, repairs casework and resident enquiries across temporary accommodation services. You will be responsible for investigating complaints, responding to Ombudsman and Members enquiries, liaising with residents and managing agents, and ensuring repairs and property-related issues are resolved effectively and in line with corporate policies and procedures. The successful candidate will have strong written and verbal communication skills alongside experience within temporary accommodation, housing management, property management, repairs and maintenance, or complaints handling within a local authority or housing setting. The Role - Manage complaints and repairs casework across temporary accommodation services. - Investigate Stage 1 and Stage 2 complaints in line with the council's corporate complaints policy. - Respond to Members enquiries, Ombudsman enquiries and escalated resident concerns within required timescales. - Liaise directly with residents, landlords, managing agents, contractors and internal teams to resolve accommodation and repairs issues. - Draft high-quality written complaint responses, investigation findings and case updates. - Monitor and progress repairs issues within temporary accommodation, ensuring timely resolutions and clear communication with residents. - Investigate disrepair concerns, service failures and property-related complaints across temporary accommodation placements. - Carry out property inspections, tenancy audits and follow-up visits where required. - Work collaboratively with procurement, placement and housing management teams to minimise disruption to residents. - Escalate complex safeguarding, health and safety or property concerns appropriately. - Maintain accurate records, reports and complaint logs on housing management systems. - Monitor trends and recurring issues to support service improvement and better resident outcomes. - Support the wider Temporary Accommodation and Resettlement team with accommodation-related casework when required. - Ensure all work is delivered in line with housing legislation, temporary accommodation policies and information governance requirements. Key Requirements - Experience handling complaints, repairs casework or resident enquiries within a housing or temporary accommodation environment. - Strong background in temporary accommodation, housing management, property management, repairs or maintenance services. - Experience responding to complex complaints, Members enquiries or Ombudsman cases. - Excellent written communication skills with the ability to produce professional and detailed complaint responses. - Strong verbal communication and customer service skills. - Ability to investigate issues thoroughly and manage sensitive conversations with residents professionally and empathetically. - Experience liaising with contractors, landlords, agents and internal departments to resolve repairs and accommodation issues. - Good understanding of housing standards, repairs processes and temporary accommodation challenges. - Ability to manage a busy and varied caseload effectively under pressure. - Strong organisational skills and attention to detail. - Good IT skills and experience updating housing or case management systems. - Understanding of data protection, safeguarding and resident-focused service delivery. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Complaints Officers, Repairs Officers, Temporary Accommodation Officers, Housing Officers and Property Management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

A North London Local Authority is seeking an experienced Environmental Health Manager for a 3-month contract paying £441 per day Umbrella (Inside IR35). This is an excellent opportunity for an accomplished housing or environmental health professional to step into a leadership role where your expertise will directly improve housing standards, support residents, and drive enforcement excellence across the borough. You will manage and support a team of PRS officers, ensuring a consistent, resident-focused service aligned with service standards and the council's PRS Charter. The role requires a proactive and solution-focused manager who can motivate teams, manage complex casework, and confidently lead on enforcement activity, legal proceedings, inspections, and operational performance. As the subject matter expert, you will provide guidance on all aspects of PRS legislation and enforcement, including property licensing, Housing Act compliance, environmental protection matters, and tenancy legislation. You will also play a key role in developing policies and procedures, improving reporting systems, maintaining accurate records, and ensuring public-facing information remains clear and compliant. To be successful, you will have previous experience within a Private Sector Housing or Residential Environmental Health team, alongside proven management or supervisory experience. You must have a strong understanding of relevant housing legislation, including the Housing Acts 1988 & 2004, Environmental Protection Act 1990, Renters' Rights Act 2025, and related enforcement powers. The ideal candidate will be confident managing prosecutions, financial penalties, tribunals, and complex investigations, while also demonstrating excellent communication, organisational, and stakeholder management skills. Strong IT literacy and experience using housing or licensing systems are essential. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Location: Hybrid/Reed House, Norwich Salary: £33,239 - £38,514 per annum Hours: 36 per week Contract Type: Permanent (2 roles available) Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to move-in and beyond. We're now seeking a Home Ownership Specialist to join our friendly and dedicated team in Norwich. As part of the team, you'll play a key role in delivering a compliant, customer-focused service to our homeowners and leaseholders. You'll manage a range of home ownership processes, ensuring a smooth, efficient, and positive experience for our customers. Customer service is central to this role. You'll bring a proven track record of delivering high-quality service, along with strong communication skills and the ability to handle complex or sensitive enquiries with confidence. Working collaboratively with internal colleagues and external stakeholders, you'll help deliver outcomes that make a real difference. You'll also demonstrate a good understanding of the wider home ownership sector. A background in housing or property management is essential, alongside proficiency in MS Office and a solid standard of education and experience in leasehold management and legislation is highly desirable. Key requirements: Proven experience in housing or property management Strong knowledge of leasehold management and relevant legislation Excellent customer service and communication skills Ability to manage challenging situations with professionalism and confidence Proficiency in MS Office packages Strong organisational skills and attention to detail A proactive, adaptable approach with the ability to work collaboratively Confidence working cross-functionally with internal teams and external partners Self-motivated, with a strong sense of ownership and customer focus Candidates should have experience in leasehold management, be confident in reviewing and interpreting leases, and have an awareness of Section 20 and QLTA consultations and the relevant legislation for this delivery area. We are also looking for candidates who can help lead on our permission requests from our homeowners, including subletting and major alterations . This is an excellent opportunity to join us and play a key role in delivering an exceptional homeownership experience for our customers. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Sunday 7th June 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. This is a hybrid role with a base location at our office in Norwich. Candidates will be expected to work from the office at least 4 days a week during the training period, then 1- 2 days a week after. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Job Title: Damp and Mould Surveyor - Social Housing Location: North London Contract Type: Full-time Temporary Salary: 29-32 per hour Our client, a reputable housing provider based in North London, is currently seeking an experienced Damp and Mould Surveyor to join their property services team. This role is essential in delivering safe, healthy homes for residents and addressing complex building condition issues in a proactive, professional manner. Key Responsibilities: Conduct detailed property inspections to assess and diagnose causes of damp, mould, and condensation. Produce clear and accurate reports outlining findings, remedial actions, and recommendations for long-term solutions. Work collaboratively with internal teams including repairs, tenancy services, and asset management. Oversee and validate contractor works to ensure high standards of repair and regulatory compliance. Support tenants by providing guidance and reassurance throughout the inspection and repair process. Contribute to strategic planning for damp and mould prevention and improvements across the housing stock. Requirements: Demonstrable experience in damp and mould inspections, ideally within social housing. Relevant technical qualification (HNC/HND or equivalent in Building Surveying or Construction). Membership of RICS or CIOB is desirable. Strong understanding of housing health and safety regulations, including HHSRS and disrepair legislation. Proficient in using property management systems and Microsoft Office tools. Excellent interpersonal and communication skills, with the ability to engage confidently with residents and colleagues. Benefits: Opportunity to work with a forward-thinking housing provider committed to resident wellbeing. A meaningful role that supports community health and housing quality. Potential pathway from contract to permanent employment. To express interest or request more information, please apply with your CV for a confidential conversation.

Property Assets Manager required by a Housing Association in Belfast Your new company The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit a Property Assets Manager on a temporary contract basis for a period of c. 6-12 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association has a portfolio which includes supported housing, housing for the elderly and general family accommodation. Your new role You will be responsible for ensuring that the Housing Association's property portfolio is maintained to high standards, remains compliant with relevant regulations, and aligns with the Association's investment and sustainability strategies. This role involves overseeing planned maintenance, driving investment decisions for long-term asset management, and playing a key role in progressing the organisation's Net Zero carbon strategy. You will ensure compliance with health and safety standards, building regulations, and environmental targets, while also optimising the performance and lifespan of the housing stock. What you'll need to succeed To be considered for this role, you must possess: A degree or professional qualification in Asset Management, Building Surveying, Property Management, or a related field with a minimum of 2 years' experience in a similar role.A deep understanding of compliance requirements in the housing sector, including building safety regulations, gas safety, fire safety, and environmental standards.Knowledge of planned maintenance programmes, property condition surveys, and asset data management.Experience with sustainability practices and energy efficiency initiatives in property management.Strong project management skills, with experience leading large-scale maintenance or investment programmes.The ability to prepare and manage budgets effectively, forecast costs, and make strategic investment decisions.Experience using asset management software, compliance tracking systems, and data analysis tools.The ability to analyse data, identify trends, and develop long-term asset management strategies.Strong leadership skills with the ability to motivate and manage a team, while collaborating across departments. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement: 30 days per annum Place of work: Based at English Rural s Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career. About you: Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents lives. If this sounds like you, we would love to hear from you! Closing date for applications: 12pm on Friday 5th June 2026 Interviews: Thursday 11th June (in Lower Eashing) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK. English Rural Housing Association is committed to equal opportunities and values diversity in its workforce. No agencies please.

Join the Team as a Housing Officer - North West (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours on-call rota YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you a person centred leader who thrives on empowering others and driving positive outcomes for young people? If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you. As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites. Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported. What you will be doing As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high performing environment where young people can thrive. Service Provision You will support the Supported Housing Manager with the day to day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include: Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules. Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms. Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent payment culture among residents. Leadership and People Management You will directly line manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will: Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people. Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries. Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times. General Responsibilities Participate in the management on call rota, offering out of hours support to services across the wider locality. Embed Psychologically Informed Environments (PIEs), Trauma Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person centred. If you are enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high quality service delivery. You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma Informed Care and Psychologically Informed Environments (PIE). You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support. CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged. We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.

Housing First Worker £25,974 - £26,070 Southampton Permanent, Full Time Hours: Monday to Friday. Generally no weekends or evenings, though there may be times client support needs or appointments mean these hours will be required. Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel. Experience working with challenging behaviour, mental health support, substance misuse or trauma beneficial. Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness. Awareness of Housing First principles would be desirable Our company supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices. Our priority is to find safe, permanent housing that s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review To manage a personal caseload of clients who require intensive support on a one-to-one basis Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques. To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement To lead on client activities to help them gain practical life skills To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes To support clients to understand harm reduction approaches to keep them safe and well To carry out housing management duties such as collecting service charges at various locations To support clients in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures To provide basic first aid assistance until help arrives (full training is provided) To work confidently and efficiently when lone working To maintain accurate records on our client management system and ensure these are stored in line with GDPR To maintain confidentiality To represent the organisation in a professional manner Any other reasonable duties required in the interest of the organisation ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites and in the community This role will require you to work with clients on a one-to-one basis This role will require you to lone work This role will require you to support people sleeping rough ESSENTIAL CRITERIA Strong communication skills, both verbal and written Clear verbal and written English Good keyboard skills for data inputting Good working knowledge of Microsoft Outlook, Excel and Word Confident and assertive manner Ability to self-motivate as you will have some instances of lone working Effective team working Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues DESIRABLE CRITERIA Experience of managing a caseload of clients Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of Safeguarding practices Knowledge of voluntary and statutory agencies, housing regulations and the benefits system Understanding of risk assessment and person-centred, outcomes-based delivery We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. We are committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.

Allocations Officer A Local Authority is seeking an experienced Allocations Officer to join its Housing team. This is an excellent opportunity for a housing professional with strong knowledge of allocations, housing legislation, and housing management systems within a Local Authority environment. The successful candidate will provide advice and support on the Council's Allocations Scheme and Nominations Agreement, ensuring housing applications and allocations are managed effectively and in line with current legislation and policy. Key Responsibilities Assess housing register applications and determine application status and banding decisions Manage the allocation process through to the matching of properties Allocate accommodation in line with the Housing Allocation Scheme through the direct matching process Support priority groups including homeless households, medical cases, delayed discharge cases, and under occupiers Provide advice and guidance on allocations and nominations procedures Coordinate void and new build property information from Housing Associations Ensure compliance with housing legislation, policy, and regulatory requirements Work closely with wider housing teams as part of a housing solutions service Requirements Previous experience working within a Local Authority housing allocations team is essential Strong understanding of housing allocations legislation and Choice Based Lettings Practical experience using NEC Northgate, Civica, and Jigsaw systems within an allocations or housing register setting Experience managing housing register applications and direct matching processes Excellent communication, organisational, and decision-making skills Ability to manage a busy caseload and work effectively in a fast-paced environment This is a hybrid role requiring attendance in the office 2 days per week.

Property Asset Manager South London/Hybrid 369 per day (Umbrella) A South London Local Authority is seeking an experienced Property Asset Manager to lead its asset management function and drive the strategic direction of its housing portfolio. This is a high-impact interim opportunity to shape investment planning, improve data integrity, and deliver service transformation across a diverse housing stock. The Role As Property Asset Manager, you will take overall responsibility for the development and delivery of asset management strategy, leading a multidisciplinary team and ensuring effective management of housing assets to meet organisational and resident needs. Key Responsibilities Lead and manage a diverse asset management team, bringing together multiple functions and specialisms Coordinate the development of the Asset Management Strategy, working collaboratively across teams and leading on resident consultation Take ownership of portfolio management, including acting as the lead client on asset data for acquisitions and new build programmes Oversee asset data systems, ensuring quality, integrity, and effective use to inform decision-making Ensure compliance with Decent Homes standards, including timely reporting and annual data returns Lead the management and coordination of the rolling stock condition survey programme Oversee the development and delivery of the housing investment programme Take full responsibility for service transformation initiatives and ongoing oversight of NEC contracts Drive continuous improvement in asset management processes and performance Lead on asset-related projects, making recommendations on changes to housing stock impacting tenants and applicants Allocate and deploy team resources effectively to ensure service and programme delivery Provide matrix management across key operational areas as required Manage and support stock condition surveyors and associated teams We are looking for a strategic and commercially aware asset management professional with strong leadership capability and experience within the housing sector. Essential Skills & Experience : Proven experience in asset management within social housing or a local authority setting Strong leadership experience managing multidisciplinary teams In-depth knowledge of asset data management, stock condition surveys, and housing investment planning Experience of delivering asset management strategies and service transformation programmes Strong understanding of Decent Homes standards and regulatory reporting requirements Experience managing NEC contracts or similar frameworks Excellent stakeholder management skills, with the ability to engage residents and internal teams Strong analytical and decision-making capabilities

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Property Manager HMO lettings Location: London Salary: £30,000 - £35,000 DOE + performance bonus potential Vacancy Type: Full-time, Monday to Friday 9:00am - 5pm (This is a fully office-based role) We re looking for an organised and proactive Property Manager to join our growing HMO property management team. You ll be responsible for your own portfolio of shared houses, ensuring an excellent tenant experience and smooth day-to-day operations. Key Responsibilities Manage a portfolio of HMO properties across London. Act as the main point of contact for tenants, ensuring prompt and professional communication. Coordinate maintenance works with in-house and external contractors. Coordinate and supervise cleaners assigned to your portfolio, assist with others. Monitor cleaners and maintenance performance and employee records. Carry out regular property inspections and follow up on any issues identified. Manage compliance to ensure they are all up to date, including HMO licences, gas safety checks, EPCs, and EIRCs, and are compliant as per all required safety guide. Liaise with landlords and tenants, internal service operations staff, external contractors over maintenance issues, regularly briefing all required departments and parties. Support move-in/outs, with other departments to ensuring a smooth process for all tenants. Review and approve contractor invoices within budget limits, or with landlords. Work closely with other departments to deliver excellent results. Ad-hoc requirements What We re Looking For Previous experience in property management, with HMO experience preferable, housing laws. Strong organisational and communication skills, with a strong focus on customer care. Ability to prioritise and manage a busy workload with a practical, solution-focused mindset. Confident using property management systems (e.g. Fixflo or similar), inspection software and other computer systems. ARLA qualification desirable, although not mandatory. Excellent English written and verbal skills What we offer you! Fresh fruit available each day Regular paid for eye sight test, staff benefits-discounts Birthday day off and 1 wellness day Sickness top up pay with length of service, and additional holiday Summer and Winter party and monthly drinks Company closure for Christmas to New Year. Company non contractual policies apply To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.

Job Title: Senior Customer Services Advisor Hours: 37.5 hours per week Contract: Permanent Salary: £38,022 per annum Area of operation: Resident Services Responsible to: Assistant Director of Customer Services Pension entitlement: Company Stakeholder Scheme Annual leave entitlement : 30 days per annum Place of work: Based at English Rural's Surrey office in Lower Eashing, GU7 About English Rural: English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes. About the role: Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career. About you: Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents' lives. If this sounds like you, we would love to hear from you! Closing date for applications: 12pm on Friday 5th June 2026 Interviews: Thursday 11th June (in Lower Eashing) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK. English Rural Housing Association is committed to equal opportunities and values diversity in its workforce. No agencies please.

Empty Homes Manager Rochdale £21.25 per hour Temporary Immediate Start Required We are currently working in partnership with a well-established housing provider to recruit an experienced Empty Homes Manager on a temporary basis. This is a fantastic opportunity for a motivated and hands-on housing professional to make an immediate impact within a busy asset and housing environment. This role is ideal for someone with strong leadership experience in housing/property services, who can confidently manage teams, contractors, and budgets while ensuring compliance and service excellence. Empty Homes Manager Key Responsibilities: Lead and manage Empty Homes teams, ensuring effective delivery of asset programme works Ensure full compliance with Health & Safety legislation and Risk Assessment processes Provide strong operational leadership and people management across teams Develop and maintain effective contractor relationships to ensure value for money and quality delivery Manage budgets, monitor financial performance, and mitigate risk Drive performance, efficiency, and continuous improvement within Empty Homes services Empty Homes Manager Essential Requirements: Legionella L8 Certification Leadership Development Management Programme (Kantor) or equivalent or qualified by experience Proven experience in a similar role within housing, property, or asset/empty homes management Strong leadership, organisational, and communication skills Ability to manage multiple priorities in a fast-paced environment Why Apply for this Empty Homes Manager role? Immediate start available Competitive hourly rate Opportunity to make a real impact within a high-priority housing service Well-supported team environment with established processes If you are an experienced Empty Homes Manager or a Housing Manager looking for your next interim opportunity, we would love to hear from you. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.

Disrepair Building Surveyor / Residential Property Surveyor £660 per day Building Surveyor / Residential Property Surveyor Uncapped and incentivised fees. Location: London and South East Working Pattern: Flexible (Full-Time or Part-Time) The Opportunity This is a fantastic opportunity for an experienced Residential Property Surveyor seeking a more balanced, sustainable role without sacrificing earning potential. You ll benefit from strong operational support, a well-managed workload, and the ability to focus on delivering high-quality surveys rather than chasing unrealistic targets and logistical nightmares. Earning Potential: Paid per report. Your earnings are driven by quality and efficiency no artificial caps. Contact our client for more details. About the Role Working from home, you ll carry out surveys across London and the South East within a very reasonable travel distance and take advantage of our client s expert logistics team. Your primary focus will be on delivering high-quality reports for Housing Condition claims, supported by: Full administrative and diary management support. Our client prioritises survey and report writing, not wasting time in long drives or commutes. Modern iPad-based reporting systems. A collaborative and professional environment. There are also opportunities to expand your work into: Home Buyer reports. Stock condition surveys. Additional specialist instructions (rates discussed separately). Ongoing CPD and mentoring are provided to support your development. Key Responsibilities: Conducting residential disrepair surveys to a high professional standard. Producing clear, accurate, and well-structured reports. Managing your time and workload efficiently. Communicating clearly and professionally with clients. Meeting agreed performance levels, with rewards linked to quality. Contributing to continuous improvements in systems and processes. Taking part in team meetings, learning, and CPD. About You Essential: Proven experience in residential surveying. AssocRICS, MRICS or FRICS. Degree in Building Surveying or Building Pathology. Strong written and verbal communication skills. Excellent organisation and attention to detail. Confident using surveying tools and digital reporting systems. Full UK driving licence. Right to work in the UK. What s On Offer: Competitive earning potential with performance incentives. Full operational support (admin, diary management, compliance, reporting systems). Regular team meet-ups and events. Ongoing CPD, mentoring, and career development. Referral bonuses. Interested? If you re looking for a role that offers strong earnings, flexibility, and a genuinely supportive working environment, our client would love to hear from you. Apply now and their recruitment team will be in touch.

A highly respected and long-established Sussex law firm is looking to appoint an experienced Residential Conveyancing Completions Assistant to join its thriving Residential Property team in Burgess Hill. You'll play a key role in ensuring transactions complete smoothly and efficiently, working closely with fee earners, clients, lenders, estate agents, housing associations, and solicitors as part of a collaborative and high-performing team. The Role: Preparing and issuing completion statements Requesting, checking, and chasing mortgage advance funds Carrying out pre-completion checks and ensuring lender requirements are met Managing completion day processes and transfer of funds Handling post-completion work including SDLT submissions and Land Registry applications Assisting with shared ownership transactions and liaising with housing associations Providing a high standard of client care throughout the transaction process About You: Previous experience within residential conveyancing Experience handling completions and post-completion matters Strong organisational skills and attention to detail Ability to work effectively in a busy, deadline-driven environment Confident communication skills and a proactive approach Experience using a case management system What's on Offer: Competitive salary depending on experience Hybrid working available Genuine career progression opportunities Ongoing training and development Supportive and collaborative team culture Opportunity to join a well-established and growing firm with an excellent reputation This is an excellent opportunity for a conveyancing professional looking to take the next step within a firm that values its employees and offers long-term career growth. If you would be interested in finding out more about this role or hear about any other opportunities please reach out to Rhian Thompson at QED Legal () or alternatively click on the "APPLY" button below.