Your new company You will be joining a global, market-leading organisation within the electronics and technology sector, supporting its European B2B operations. With a strong reputation for innovation and operational excellence, the business manages a complex supply chain network across multiple regions and customer segments. This is an exciting opportunity to work in a fast-paced, collaborative environment where logistics performance and supply chain efficiency are critical to delivering high-quality service to customers. Your new role As a Logistics Coordinator & Demand Planner, you will play a key role in ensuring the smooth execution of end-to-end supply chain operations across Europe. The position offers a unique blend of responsibilities: 70% Logistics Operations 30% Demand Planning Support Key Responsibilities: Logistics & Distribution Coordinate daily outbound shipments, ensuring timely delivery and full process completion (including Post Goods Issue) Manage complex and specialised shipments, including urgent deliveries, demo equipment, and customer-specific requirements Work closely with third-party logistics providers (3PLs), freight forwarders, and internal teams Investigate and resolve stock discrepancies, damages, and missing inventory Ensure compliance with import/export regulations, customs requirements, and documentation standards Monitor logistics performance and proactively identify risks or delays Supply Chain & Demand Planning Support demand forecasting by collaborating with Sales and Marketing teams Balance supply and demand to meet customer requirements while maintaining inventory targets Manage stock levels, including slow-moving and end-of-life inventory Ensure accuracy across systems (e.g. SAP), including delivery schedules and stock data Monitor supplier performance and coordinate supply timelines This is a highly collaborative role where you will interact with multiple stakeholders across operations, procurement, warehousing, and commercial teams to maintain strong service levels and operational excellence. What you'll need to succeed To be successful in this role, you will bring a combination of logistics expertise, analytical thinking, and a proactive mindset. Essential Experience & Skills: Proven experience in logistics, supply chain, or distribution coordination Experience working with warehousing, transport operations, or third-party logistics providers Understanding of import/export processes and Incoterms Exposure to demand planning, forecasting, or inventory management Experience using SAP or a similar ERP system Strong problem-solving skills with the ability to manage complex logistics challenges Key Competencies: Highly organised with excellent attention to detail Strong communication and stakeholder management skills Ability to make decisions and take ownership of outcomes Commercial awareness and understanding of supply chain impact on business performance. Proactive and solution-focused, particularly under pressure What you'll get in return Opportunity to work within a global supply chain operation Exposure to both logistics execution and demand planning, offering strong career development A role with real ownership and cross-functional collaboration Experience managing complex, high-value supply chain operations A dynamic and supportive team environment focused on continuous improvement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 27, 2026
Seasonal
Your new company You will be joining a global, market-leading organisation within the electronics and technology sector, supporting its European B2B operations. With a strong reputation for innovation and operational excellence, the business manages a complex supply chain network across multiple regions and customer segments. This is an exciting opportunity to work in a fast-paced, collaborative environment where logistics performance and supply chain efficiency are critical to delivering high-quality service to customers. Your new role As a Logistics Coordinator & Demand Planner, you will play a key role in ensuring the smooth execution of end-to-end supply chain operations across Europe. The position offers a unique blend of responsibilities: 70% Logistics Operations 30% Demand Planning Support Key Responsibilities: Logistics & Distribution Coordinate daily outbound shipments, ensuring timely delivery and full process completion (including Post Goods Issue) Manage complex and specialised shipments, including urgent deliveries, demo equipment, and customer-specific requirements Work closely with third-party logistics providers (3PLs), freight forwarders, and internal teams Investigate and resolve stock discrepancies, damages, and missing inventory Ensure compliance with import/export regulations, customs requirements, and documentation standards Monitor logistics performance and proactively identify risks or delays Supply Chain & Demand Planning Support demand forecasting by collaborating with Sales and Marketing teams Balance supply and demand to meet customer requirements while maintaining inventory targets Manage stock levels, including slow-moving and end-of-life inventory Ensure accuracy across systems (e.g. SAP), including delivery schedules and stock data Monitor supplier performance and coordinate supply timelines This is a highly collaborative role where you will interact with multiple stakeholders across operations, procurement, warehousing, and commercial teams to maintain strong service levels and operational excellence. What you'll need to succeed To be successful in this role, you will bring a combination of logistics expertise, analytical thinking, and a proactive mindset. Essential Experience & Skills: Proven experience in logistics, supply chain, or distribution coordination Experience working with warehousing, transport operations, or third-party logistics providers Understanding of import/export processes and Incoterms Exposure to demand planning, forecasting, or inventory management Experience using SAP or a similar ERP system Strong problem-solving skills with the ability to manage complex logistics challenges Key Competencies: Highly organised with excellent attention to detail Strong communication and stakeholder management skills Ability to make decisions and take ownership of outcomes Commercial awareness and understanding of supply chain impact on business performance. Proactive and solution-focused, particularly under pressure What you'll get in return Opportunity to work within a global supply chain operation Exposure to both logistics execution and demand planning, offering strong career development A role with real ownership and cross-functional collaboration Experience managing complex, high-value supply chain operations A dynamic and supportive team environment focused on continuous improvement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales Executive, Customs & Logistics Location : Exeter, office based Salary : Up to £35,000 DOE + uncapped commission OTE : Circa £50,000 Benefits: 25 days holiday, enhanced pension, health insurance and life insurance Are you working within customs, freight forwarding, logistics, transport or import/export and looking for a more commercial role? This is an excellent opportunity for someone with sector knowledge who wants to move into sales and business development. You do not need to come from a traditional outbound sales background, although any sales, account management or customer-facing commercial experience would be useful. What matters most is that you understand the customs and logistics world, communicate well, enjoy speaking with people and have the confidence to build relationships with businesses. You ll be based in the Exeter office, working alongside an established sales team. The role is focused on identifying new opportunities, building customer relationships and supporting planned business growth within the customs and international trade sector. This role could suit someone currently working as a: Customs Clerk Customs Administrator Customs Coordinator Customs Processor Senior Customs Processor Freight Forwarding Coordinator Import/Export Coordinator Logistics Coordinator Transport Administrator Customer Service Executive within logistics, customs or freight forwarding Key Responsibilities Identify and approach prospective customers Support outbound business development activity Build relationships with new and existing business contacts Generate and qualify sales opportunities Follow up with prospective customers Attend meetings, networking events, trade shows and exhibitions Deliver presentations and product demonstrations Maintain CRM records and pipeline activity Produce regular pipeline and activity reports Work with internal teams to support a strong customer experience Essential Experience Experience within customs, freight forwarding, logistics, transport or import/export Strong communication and relationship-building skills Commercial awareness and confidence speaking with customers Good IT skills including CRM systems, Microsoft Office and email Proactive, organised and self-motivated approach Beneficial Experience Previous B2B sales, telesales, account management or outbound calling experience Experience working towards targets or commercial objectives Polish, Romanian, Bulgarian, Czech, Slovak, Hungarian, Lithuanian, Latvian, Estonian, Croatian, Serbian or Ukrainian language skills The Type of Person Who Will Do Well You ll be confident, personable and commercially curious. You ll enjoy speaking with people, asking good questions and building relationships. You ll be positive, resilient and motivated by the opportunity to develop into a more sales-focused role. This is a great opportunity for someone who already understands customs, logistics or international trade and wants to build a long-term commercial career within the sector. Apply today to find out more. Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.
May 26, 2026
Full time
Sales Executive, Customs & Logistics Location : Exeter, office based Salary : Up to £35,000 DOE + uncapped commission OTE : Circa £50,000 Benefits: 25 days holiday, enhanced pension, health insurance and life insurance Are you working within customs, freight forwarding, logistics, transport or import/export and looking for a more commercial role? This is an excellent opportunity for someone with sector knowledge who wants to move into sales and business development. You do not need to come from a traditional outbound sales background, although any sales, account management or customer-facing commercial experience would be useful. What matters most is that you understand the customs and logistics world, communicate well, enjoy speaking with people and have the confidence to build relationships with businesses. You ll be based in the Exeter office, working alongside an established sales team. The role is focused on identifying new opportunities, building customer relationships and supporting planned business growth within the customs and international trade sector. This role could suit someone currently working as a: Customs Clerk Customs Administrator Customs Coordinator Customs Processor Senior Customs Processor Freight Forwarding Coordinator Import/Export Coordinator Logistics Coordinator Transport Administrator Customer Service Executive within logistics, customs or freight forwarding Key Responsibilities Identify and approach prospective customers Support outbound business development activity Build relationships with new and existing business contacts Generate and qualify sales opportunities Follow up with prospective customers Attend meetings, networking events, trade shows and exhibitions Deliver presentations and product demonstrations Maintain CRM records and pipeline activity Produce regular pipeline and activity reports Work with internal teams to support a strong customer experience Essential Experience Experience within customs, freight forwarding, logistics, transport or import/export Strong communication and relationship-building skills Commercial awareness and confidence speaking with customers Good IT skills including CRM systems, Microsoft Office and email Proactive, organised and self-motivated approach Beneficial Experience Previous B2B sales, telesales, account management or outbound calling experience Experience working towards targets or commercial objectives Polish, Romanian, Bulgarian, Czech, Slovak, Hungarian, Lithuanian, Latvian, Estonian, Croatian, Serbian or Ukrainian language skills The Type of Person Who Will Do Well You ll be confident, personable and commercially curious. You ll enjoy speaking with people, asking good questions and building relationships. You ll be positive, resilient and motivated by the opportunity to develop into a more sales-focused role. This is a great opportunity for someone who already understands customs, logistics or international trade and wants to build a long-term commercial career within the sector. Apply today to find out more. Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.
Internal Sales Coordinator Location: West Yorkshire, Shipley Salary: Up to £34,000 Full Time Position - Office Based The Opportunity A leading independent freight forwarding business is seeking a commercially driven Internal Sales Coordinator with solid export freight experience to join its growing team click apply for full job details
May 26, 2026
Full time
Internal Sales Coordinator Location: West Yorkshire, Shipley Salary: Up to £34,000 Full Time Position - Office Based The Opportunity A leading independent freight forwarding business is seeking a commercially driven Internal Sales Coordinator with solid export freight experience to join its growing team click apply for full job details
Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.
May 23, 2026
Full time
Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.
Global Manufacturing / Advanced Materials We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team. The role combines operational delivery with people leadership, ensuring high service levels, strong customs compliance, and effective coordination across global markets. KEY RESPONSIBILITIES Customer Service Operations Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders. Oversee the customer complaint management process, including delegation, follow-up, and corrective actions. Provide functional cover for customer service and export activities as required. Logistics & Export Support the appointment and management of freight forwarders and logistics partners. Arrange export certification, documentation, and commissions. Manage and coordinate customs processes and export procedures across global markets, ensuring full regulatory compliance. Pricing Support Support pricing enquiries within defined parameters and escalate where required. Maintain accurate pricing records within the ERP system. Global Customer & Account Support Prepare and support customer contracts, applying knowledge of Incoterms, customs requirements, and international trade terms. Provide operational support to locally managed global customer accounts. Team Leadership Lead, motivate, and develop the customer service and export team. Support recruitment, onboarding, training, and ongoing development of team members. Conduct performance reviews and support individual development plans. Promote a collaborative team environment with shared accountability and continuous improvement. Act as a visible and trusted point of contact for both internal teams and customers. Cross-Functional Communication Maintain effective communication with global and regional managers, sales teams, and agents. Ensure strong two-way communication between customer service and other internal departments. Quality, Compliance & Company Values Support and maintain relevant ISO procedures and internal processes. Act as the primary point of contact for trade compliance matters, including export controls and customs procedures. Apply working knowledge of trade finance instruments such as letters of credit, export finance, guarantees, and advance payments. Actively promote the company's Safety-First culture, core values, and code of conduct. REQUIRED QUALIFICATIONS University or college degree in a relevant discipline (Business, Customer Service, Logistics, or similar), Or equivalent professional experience. EXPERIENCE & SKILLS 5+ years' experience in a export, logistics, or trade compliance environment. Proven experience in a team leader or senior coordinator role. Strong knowledge & experience of customs, export controls, and international trade compliance. Excellent written and verbal communication skills. Strong commercial awareness and problem-solving ability. Continuous improvement mindset. Proficient in Microsoft Office and ERP systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 22, 2026
Full time
Global Manufacturing / Advanced Materials We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team. The role combines operational delivery with people leadership, ensuring high service levels, strong customs compliance, and effective coordination across global markets. KEY RESPONSIBILITIES Customer Service Operations Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders. Oversee the customer complaint management process, including delegation, follow-up, and corrective actions. Provide functional cover for customer service and export activities as required. Logistics & Export Support the appointment and management of freight forwarders and logistics partners. Arrange export certification, documentation, and commissions. Manage and coordinate customs processes and export procedures across global markets, ensuring full regulatory compliance. Pricing Support Support pricing enquiries within defined parameters and escalate where required. Maintain accurate pricing records within the ERP system. Global Customer & Account Support Prepare and support customer contracts, applying knowledge of Incoterms, customs requirements, and international trade terms. Provide operational support to locally managed global customer accounts. Team Leadership Lead, motivate, and develop the customer service and export team. Support recruitment, onboarding, training, and ongoing development of team members. Conduct performance reviews and support individual development plans. Promote a collaborative team environment with shared accountability and continuous improvement. Act as a visible and trusted point of contact for both internal teams and customers. Cross-Functional Communication Maintain effective communication with global and regional managers, sales teams, and agents. Ensure strong two-way communication between customer service and other internal departments. Quality, Compliance & Company Values Support and maintain relevant ISO procedures and internal processes. Act as the primary point of contact for trade compliance matters, including export controls and customs procedures. Apply working knowledge of trade finance instruments such as letters of credit, export finance, guarantees, and advance payments. Actively promote the company's Safety-First culture, core values, and code of conduct. REQUIRED QUALIFICATIONS University or college degree in a relevant discipline (Business, Customer Service, Logistics, or similar), Or equivalent professional experience. EXPERIENCE & SKILLS 5+ years' experience in a export, logistics, or trade compliance environment. Proven experience in a team leader or senior coordinator role. Strong knowledge & experience of customs, export controls, and international trade compliance. Excellent written and verbal communication skills. Strong commercial awareness and problem-solving ability. Continuous improvement mindset. Proficient in Microsoft Office and ERP systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire. Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times. MAIN PURPOSE OF JOB To constantly work towards improving working relationships both internally and externally. To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment. To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business. JOB DUTIES Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential. To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base. To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the written quote. To follow up the quotes in a timely manner to maximise the conversion rate. To record and monitor the quotations from the sales and operations departments and to collate the information for the Tuesday sales meeting. To be involved in the weekly sales meeting, where current jobs, quotes, entertaining and other relevant topics are discussed along with the previous weeks trading activity. To lend support to the existing sales efforts of the Business Development Team, to process Credit Applications, Credit Checks and to be involved in the quoting process along with the general sales administration relevant to the sales department Provide new leads, market intelligence and admin support Cold calling/prospecting, making appointments if possible Lead qualification/research new customers/targets Follow up on all sales leads and investigate new customers Manage lead generation projects SKILLS/EXPERIENCE Would suit a Graduate with some work experience in direct/telemarketing Customer focused Industry knowledge - FREIGHT FORWARDING ideal but we would consider a candidate without freight forwarding experience but you must be sales orientated with confident customer services skills. Global geographic knowledge IT skills (Microsoft Office) Coldcalling High Level of communication skills to maintain internal and external relations Benefits 23,000 to 30,000 dependent upon experience Contributory Pension 22 days holiday to start Bonus scheme after qualifying period
Oct 09, 2025
Full time
Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire. Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times. MAIN PURPOSE OF JOB To constantly work towards improving working relationships both internally and externally. To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment. To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business. JOB DUTIES Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential. To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base. To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the written quote. To follow up the quotes in a timely manner to maximise the conversion rate. To record and monitor the quotations from the sales and operations departments and to collate the information for the Tuesday sales meeting. To be involved in the weekly sales meeting, where current jobs, quotes, entertaining and other relevant topics are discussed along with the previous weeks trading activity. To lend support to the existing sales efforts of the Business Development Team, to process Credit Applications, Credit Checks and to be involved in the quoting process along with the general sales administration relevant to the sales department Provide new leads, market intelligence and admin support Cold calling/prospecting, making appointments if possible Lead qualification/research new customers/targets Follow up on all sales leads and investigate new customers Manage lead generation projects SKILLS/EXPERIENCE Would suit a Graduate with some work experience in direct/telemarketing Customer focused Industry knowledge - FREIGHT FORWARDING ideal but we would consider a candidate without freight forwarding experience but you must be sales orientated with confident customer services skills. Global geographic knowledge IT skills (Microsoft Office) Coldcalling High Level of communication skills to maintain internal and external relations Benefits 23,000 to 30,000 dependent upon experience Contributory Pension 22 days holiday to start Bonus scheme after qualifying period
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Oct 03, 2025
Full time
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Oct 01, 2025
Full time
Ellesmere Port Temporary Competitive Salary 6 months + Now Hiring: Customer Service & Order Management Specialist - Technical Manufacturing Ellesmere Port Temporary Competitive Salary 6 months + Are you an experienced customer service professional with a background in order management and import/export within a technical or manufacturing environment? Do you have hands-on experience with SAP or other ERP/CRM systems and thrive in fast-paced, detail-driven roles?I am working with a leading chemical and industrial manufacturer- a business known for its innovation, global reach, and technical excellence - to find a skilled individual who can manage complex customer orders, liaise across departments, and ensure smooth delivery of products worldwide. What You'll Be Doing Managing customer orders from entry to delivery using SAP or similar ERP/CRM systems Coordinating with production, logistics, and commercial teams to meet delivery timelines Handling import/export documentation and liaising with freight partners Acting as a key point of contact for customer queries and updates Ensuring compliance with international trade regulations and internal processes What I'm Looking For Proven experience in customer service, order management, or logistics within a manufacturing or industrial setting Strong working knowledge of SAP, Oracle, Microsoft Dynamics, or similar platforms Exposure to import/export processes, trade compliance, and international shipping Excellent communication, organisation, and problem-solving skills A proactive mindset and ability to work cross-functionally Why This Role? Join a technically advanced, globally respected business Be part of a collaborative and supportive team Competitive salary, benefits, and long-term career development Real impact in a role that connects operations, customers, and global logistics Attractive hourly rate of £17ph + holiday pay Interested? If you've worked in a manufacturing business and know your way around SAP or ERP systems - especially handling customer orders and export documentation - this could be your next step. Get in touch today! #
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 24, 2025
Full time
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Road Freight Coordinator - Wythenshawe - Up to 28,000 The role is dealing with the processing of consignments arriving to the UK by road from Europe. The role of a Road Freight Coordinator would suit someone keen to challenge themselves. Office hours : 8:30 am - 5:30 pm (1-hour unpaid lunch), Monday - Friday (40 hours per week). Type: Permanent Location: Wythenshawe - this role is office-based. Salary: 25,000 - 28000 per annum (dependent upon experience) Duties and Responsibilities: Understand and execute the departments vision of good business development in order to successfully Import/Export Land road freight, warehouse operations and logistics products Oversee client and sub-contractor management in conjunction with Standard of Practice (SOPs) Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs Complete all Import/Export activities correctly and on time including financial, legal and invoicing transactions Ensure all operational activities are completed on time Maintain regular communication with sales teams reporting new sales leads and handover of shipments Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format Report internal leads to the customer services and sales teams Follow up late customer payments in conjunction with credit control Skills & Competency: Previous experience as a Road Freight Coordinator with a UK based Freight forwarder Right to work in the UK (Sponsorship is not available) Based in the UK Quality organisational skills and ability to manage many tasks or projects at the same time. Ability to prioritise own workload but also be able to work as part of a team Strong communication skills, both written and verbal Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems. Demonstrate working administrative background Must have an analytical skill, with a high level of attention to detail. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Sep 22, 2025
Full time
Road Freight Coordinator - Wythenshawe - Up to 28,000 The role is dealing with the processing of consignments arriving to the UK by road from Europe. The role of a Road Freight Coordinator would suit someone keen to challenge themselves. Office hours : 8:30 am - 5:30 pm (1-hour unpaid lunch), Monday - Friday (40 hours per week). Type: Permanent Location: Wythenshawe - this role is office-based. Salary: 25,000 - 28000 per annum (dependent upon experience) Duties and Responsibilities: Understand and execute the departments vision of good business development in order to successfully Import/Export Land road freight, warehouse operations and logistics products Oversee client and sub-contractor management in conjunction with Standard of Practice (SOPs) Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs Complete all Import/Export activities correctly and on time including financial, legal and invoicing transactions Ensure all operational activities are completed on time Maintain regular communication with sales teams reporting new sales leads and handover of shipments Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format Report internal leads to the customer services and sales teams Follow up late customer payments in conjunction with credit control Skills & Competency: Previous experience as a Road Freight Coordinator with a UK based Freight forwarder Right to work in the UK (Sponsorship is not available) Based in the UK Quality organisational skills and ability to manage many tasks or projects at the same time. Ability to prioritise own workload but also be able to work as part of a team Strong communication skills, both written and verbal Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems. Demonstrate working administrative background Must have an analytical skill, with a high level of attention to detail. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
