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Job Title: Account Manager Location: Ipswich (Woodbridge) - Office based role though will involve travel to meet clients Hours: 40 Hours per Week Status: Permanent Package and benefits: Up to 37500 salary dependant on experience 8646 Car allowance 23 days holiday + banks (rises with length of service) Pension Perkbox An excellent opportunity has arisen for an Account Manager to join one of the country's leading HVAC Contractors. Our client is seeking an experienced Account Manager to manage building services contracts, including a national blue-chip leisure client. This role involves building client relationships, driving growth, and ensuring seamless service delivery. Key Responsibilities: Build and maintain client relationships, acting as the main point of contact. Develop and execute account plans to meet targets and identify new opportunities. Collaborate with internal teams to deliver excellent service. Identify upselling opportunities and provide regular account reviews. Stay informed on industry trends and prepare performance reports. Ensure compliance with health & safety standards. Requirements: Proven account management experience. Strong communication, negotiation, and analytical skills. Proficiency in CRM software and Microsoft Office. Self-motivated, organized, and capable of working independently and in a team. Ability to travel as needed. Benefits: Competitive Salary 23-26 days holiday (plus bank holidays) Pension scheme Perkbox membership Apply now for this exciting opportunity to be part of a dynamic team! Account Manager - Ipswich Account Manager - Ipswich Woodbridge Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.

Lead Project Controller Luton 12-Month Contract Paying up to 70p/h (Inside IR35) Please note - due to the nature of the work, you will need to hold a high level of UK Security clearance Key Responsibilities Accountable for the quality and integrity of the Project Controls on the Programme through the application of consistent processes, methods, governance and provision of guidance to the wider IPT. Drive and promote optimal schedule quality and best practice management techniques including application of schedule risk analysis at all stages of the project lifecycle Manage the integrity of Partner/Subcontractor schedules to ensure dependences are clearly identified and risks managed/identified within the project schedule Conduct what if analysis/ scenario planning to drive decision taking and risk mitigation Identify and manage Schedule Risks, apply Schedule Risk Analysis Techniques, work proactively with the project team to implement mitigation plans and corrective actions and monitor their effectiveness Ensure Project Controls metrics and measures (inc EV) are consistently applied, understood and relevant action taken to drive required outcomes and achievement of Company standards/ Project Objectives Coach and train other members of the Integrated Project Controls team on best practice Project Controls Practices to enable the safe and successful delivery of the Project success criteria Actively contribute to IPT and Business area Project reviews (SDR, PPRP, Schedule Reviews etc) through delivering the Project Controls inputs and leading on these aspects in the reviews Identify, support and drive initiatives within the Project to improve outcomes Build and maintain strong working relationships with all functions across the Business Area in order to influence project activities Build and maintain strong working relationships with all functions across the Business Area in order to influence project activities Required Experience Comprehensive project Controls/ planning experience with proven expertise in all aspects of planning, project controls and project management methodologies (inc AGILE) across Projects of varying value/ complexity Expert User in Primavera P6 and/or SAP Experience in using at least one data visualisation tool such as Power BI or Tableau Breadth of experience in all parts of lifecycle and experience in the phases of Initiation, planning and execution Experience in application of Schedule Risk Analysis including identification, methods of analysis and recommendations for management Commercial and financial acumen APMG Project Controls Foundation and Practitioner Level Certification - Desirable Experience of using SAP Planning tool - Desirable Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details

Head of People, Operations & Culture Location: Swindon based multi-site role (travel required) Salary: Circa £55,000 (depending on experience) Working Hours: Monday Thursday: 9:30am 5:00pm Friday: 9:30am 4:00pm About the Company We are a growing Swindon-based engineering, manufacturing and facilities management business employing over 100 staff across multiple operational locations. Working across commercial, industrial and specialist sectors, the company continues to expand and is now seeking an experienced and practical individual to support the Managing Director and senior leadership team in improving operational structure, people management, recruitment coordination, communication and overall business organisation. This is not a heavily corporate HR role. The business already retains outsourced HR and employment law support. Instead, this role is focused on helping coordinate and improve the day-to-day people and operational side of the company in a practical, commercially aware and hands-on manner. The Role This is a varied and hands-on leadership role suited to somebody who enjoys improving structure, supporting managers, solving problems, and helping teams operate more effectively. You will work closely with the Managing Director and senior managers across workshop, office and site-based operations to help improve communication, accountability, recruitment processes, staff support, and operational consistency. The role will also involve coordinating with the company s outsourced HR advisors to ensure employee matters are handled professionally and efficiently. This position would suit somebody from: Operations Management People Management HR Coordination Business Support Office & Operational Management Construction, Engineering or Manufacturing environments Key Responsibilities People & Staff Coordination Support managers with day-to-day people management matters Coordinate with outsourced HR advisors regarding employee relations and HR processes Assist with recruitment, onboarding and staff retention Help improve induction processes and workforce organisation Support employee development and training coordination Promote professional standards and positive working culture across all sites Operational & Business Improvement Work with management teams to improve communication and consistency across the business Help identify inefficiencies and support operational improvements Assist with implementing practical processes and better organisation Support coordination between workshop, site teams and office functions Help improve visibility, reporting and accountability across departments Management Support Work closely with the Managing Director and senior leadership team Assist in progressing business improvement projects and operational initiatives Support confidential discussions relating to staffing and organisational matters Help turn ideas into practical actions and measurable outcomes What We Are Looking For We are looking for somebody who is: Practical and organised Professional but approachable Commercially aware Confident communicating with both office and operational staff Comfortable working in a fast-paced and sometimes reactive environment Solutions-focused and capable of managing multiple priorities Experience Preferred - Previous experience in operations, people management, HR coordination, office management or business support - Experience within construction, engineering, manufacturing or industrial sectors would be highly advantageous - Good organisational and communication skills - Ability to build strong working relationships across all levels of the business - Strong problem-solving and coordination skills Why Join Us? - Growing and well-established business - Varied and interesting role with real responsibility - Opportunity to help shape business improvements and company culture - Supportive senior management team - Long-term career opportunity within a successful engineering business Additional Requirements Full UK Driving Licence preferred Willingness to travel between company locations and operational sites How to Apply Please submit your CV together with a short covering note outlining your experience and suitability for the role. Applications will be treated in the strictest confidence.

Job Title: Senior Manager Location: Inverness Salary: Based on Experience Our client is seeking an experienced Senior Manager to join their Inverness office. The successful candidate will lead a portfolio of clients, provide high-level oversight of accounts, tax computations, statutory reporting, and strategic advisory services while ensuring full compliance with UK accounting and regulatory standard click apply for full job details

We're working with a high profile non-profit organisation based in Newcastle who are seeking a commercially minded Finance & Benefits Manager to take ownership of benefits realisation across a major transformation programme. This is a high-profile role where you'll shape how benefits are defined, measured and delivered - ensuring real, lasting value for the organisation. The role You'll lead the end-to-end benefits agenda - from strategy and modelling through to tracking, reporting and delivery. Working closely with senior stakeholders, you'll ensure both financial and non-financial benefits are clearly defined, owned and realised. What you'll be doing Defining and delivering a robust benefits strategy and framework Identifying, modelling and validating cashable and non-cashable benefits Establishing KPIs, baselines and benefit profiles across work streams Leading benefits tracking, reporting and governance Partnering with senior leaders to ensure accountability and delivery Challenging assumptions and providing financial insight and assurance Embedding benefits realisation through change and adoption activities Driving continuous improvement, standardisation and best practice What we're looking for Qualified accountant (or equivalent experience) Strong track record in benefits realisation and transformation programmes Experience delivering complex change and financial outcomes Excellent stakeholder engagement and influencing skills Strong analytical capability and ability to interpret complex data Proven project leadership and strategic thinking Why join? Lead benefits delivery in a high-impact transformation programme Work with senior stakeholders and influence strategic outcomes Shape how value is realised across the organisation Be part of a collaborative, forward-thinking leadership team If you're passionate about turning strategy into measurable outcomes and driving real business value, we'd love to hear from you.Flexible & hybrid working - 2/3 days in the office. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our client, a leading defence and security company, is seeking a highly skilled Production Manager to join their team in West Lothian. This is a permanent position, offering an opportunity to grow and contribute to an inclusive, high-performing culture. Key Responsibilities: Control Account Manager (CAM) for the Manufacturing function Control of touch labour Hours Per Unit, and other manufacturing budgets Development and execution of production plans to achieve customer on-time delivery Management of high mix and frequently changing priorities using Lean Manufacturing concepts Employee Performance Development Ownership of all safety procedures Driving process and quality improvements utilising RTX CORE (Customer Oriented Results & Excellence) Attendance and support at dual sites in West Lothian and Fife. Job Requirements: Skills and Experience: Experience in a Production Management, Manufacturing Engineering or Manufacturing Operations related role Qualified to Degree or Diploma level in a Manufacturing Engineering or Manufacturing Operations related discipline Desirable Experience in an Electronics / Electro-mechanical manufacturing environment Experience in management of budget versus bid Highly effective people management skills Highly effective organisational and communication skills A highly disciplined approach in the work environment Experience in using SAP / shopfloor control systems Experience in EVMS (Earned Value Management System) Benefits: Competitive salaries 25 days holiday + statutory public holidays, with the opportunity to buy and sell up to 5 days Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary) 6 times salary 'Life Assurance' with pension Flexible Benefits scheme including Health Cashplan, Dental, Cycle to Work amongst others Enhanced sick pay Enhanced family friendly policies including maternity, paternity & shared parental leave Car / Car allowance (dependant on grade/role) Private Medical Insurance (dependant on grade) Work Culture: 37-hour working week, early 1.30pm finish on Fridays Flexible working culture focussed on output Up to 5 paid days volunteering each year If you are an experienced Production Manager looking to join a dynamic team in the defence and security sector, we would love to hear from you. Apply now to take the next step in your career.

Built Alliance are pleased to be representing a fast-growing Advisory Consultancy that has established a strong presence across the North East in a relatively short space of time. The business has grown to nearly 25 people, secured multiple frameworks and continues to expand on the back of a consistent and impressive pipeline of work. As part of this growth, they are looking to appoint a Senior Quantity Surveyor to join a developing Cost Management division at an exciting stage of its journey. This is a great opportunity for a consultancy-based Senior QS who is looking for more than just project delivery. You will manage your own projects from feasibility through to final account, act as the primary point of contact for your clients, and have genuine input into how the cost management service develops as the team grows, something rarely on offer at this level. What this role entails: Deliver full PQS / Cost Management services from feasibility to final account Lead client relationships on your own projects Contribute to the development of cost management processes and cost data Support the use and improvement of Kreo (AI-powered) QS software Work across projects in the North East, Yorkshire and North West Main Requirements: QS with post degree expeirence working within a Cost Advisory/Consultancy environment MRICS qualified or approaching final assessment Comfortable running projects and managing client relationships independently Looking for a role where you can genuinely influence the direction of a growing team What's on Offer: Competitive salary with a :clear pathway to Associate and Director level Potential for shares in the business as it grows Unlimited holidays Fully home-based with flexible access to offices in Newcastle, Teesside or Leeds A genuine chance to help shape a cost management team from the ground up, not just join one To find out more, contact Rob Hayton at Built Alliance. QS / Quantity Surveyor / Cost Manager / Leeds / Newcastle / MRICS / RICS / CIOB / Cost Management

Description Who we are Science Group is an international, AIM listed services and product development organisation operating at the cutting edge of science and technology innovation. We are looking for a Finance Manager for the Sagentia Defence and Aviation Practices to work with the senior leadership team and be an important contributor to the running of the Division. Sagentia Defence and Aviation is a combined 10m revenue defence consultancy business with offices in Bristol, Epsom and Harston, near Cambridge. Job Role In this role, you shall work closely with senior management and the consultants to support them in understanding the performance of the business and interpret the financial results and KPIs to maximize cash and profitability, including recommending and subsequently implementing changes to the business processes, operations and controls. You shall use your excellent management skills coupled with a thorough knowledge of finance and commercial principles to utilise, prepare and analyse operational and financial reports and forecasts for the division. This is a hands-on role and you shall be in the detail to understand the results, ensure their accuracy and explain these results to senior management. Reporting to the Finance Director and will be expected to direct, lead and most importantly motivate the Finance team to deliver against agreed goals and targets. Following direction from the Finance Director, you shall also help transition operational and finance processes to drive efficiencies and help align the business with the wider Group. To be successful in this position you will have worked in a similar role with proven work experience, along with a recognised accountancy qualification (e.g., ACA, ACCA). The ability to interpret financial information and effectively communicate it to staff without a financial background is essential as well as having confidence when dealing with a wide variety of people and prioritising competing deadlines. This role will be based in our Harston head office with regular travel to the Bristol office along with other group sites. Key Responsibilities Preparation of management accounts Supporting P&L budgeting and forecasting Preparation of reports Ownership of process adherence and improvement Continual improvement of information reported including heavy use of spreadsheet modelling Support to the Finance Director Preparation and support for Group and Divisional reporting Experience & Qualifications ACA/CIMA/ACCA qualified or equivalent Ability to present information in a clear and concise manner and use this to influence others (finance and non-finance staff) An analytical approach to resolving problems and finding effective solutions Experience in modelling and analysing large volumes of data and interpretation of financial information Organised and able to manage competing priorities with multiple stakeholders Experience of processing and managing month end routines and process Intermediate knowledge of Microsoft Excel Career Development We are committed to career development and make a focussed effort to offer bespoke training and mentoring to allow each individual to thrive within their environment and realise personal potential. We offer a competitive salary and benefits package.

Description A passion for coffee and people is just the start of what we are looking for. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Costa Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Experience Ensure every guest receives a friendly, engaging welcome. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what "great" looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend - responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas Skills, Knowledge & Expertise Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

Senior Accountant / Client Manager (Practice) About the Company: An independent and proactive firm of Chartered Accountants based in Harrogate is seeking a Senior Accountant / Client Manager to join its growing team. The firm supports a wide range of expanding businesses across the region and takes a hands-on, advisory-led approach, working closely with clients as trusted partners click apply for full job details

A fantastic opportunity has arisen for a Finance Manager with a health research charity on a part-time (0.6 FTE), permanent basis. As Finance Manager, you will play a leading, hands on role in running the organisation s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline. Please note, hybrid working is in place with this organisation with 1 day required in the office per week. Additionally, please note, the salary on show is the FTE. As Finance Manager, you will: - Lead and oversee the organisation s core finance operations (accounts payables, receivables, bank accounts, cards and other elements) ensuring financial data and transactions are processed accurately and on time - Prepare timely and accurate management accounts, forecasts and other reports as necessary for the Trustees, CEO, Senior Leadership Team (SLT) and internal teams - Assist the Director of Finance & Resources with annual planning and budgeting - Support the Director of Finance & Resources in improvements to finance processes, reducing reliance on manual spreadsheets and ad-hoc workarounds - Support the transition from outsourced to insourced finances and services during the implementation phase - Line-manage and support the Finance Officer The successful applicant will: - Have significant demonstrable experience in finance within the charity sector, in a similar role - Be a part or fully qualified accountant (ACCA, CIMA, ACA etc) - Have significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation - Have excellent knowledge of UK charity SORP and regulatory reporting requirements - Be highly experienced in all aspects of Xero cloud-based accounting system, especially reporting - Have excellent communication skills, both written and verbal If this sounds like you and you're keen to hear more, please do get in touch ASAP! Please note, only successful applicants will be contacted with further information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

A regional firm of chartered accountants is looking to recruit a Director across accounts and tax based in their East Devon offices, as a combined result of succession planning and planning for further growth, building on sustained growth and expansion. You will manage a sizeable client portfolio, play a lead role in managing teams and the further growth of this highly successful accountancy firm. Client Details The firm has an excellent reputation across Devon and the wider South West and UK. The firm's clients are wide ranging in sector, turnover and industry range, from entrepreneurial start-ups, sole traders, partnerships and significant proportion of OMBs and SMEs, ranging from into the £millions in turnover, to considerably larger corporate clients. A clear path to progression and Partner route is on offer for the right professional seeking a route to progress into this level Description Based in their East Devon offices joining this firm as a salaried Director with clear progression path on offer, you will bring your career background as an all-round accounts, tax, audit etc adviser to sole traders, partnerships and mix of limited company OMBs and other corporate clients. You will manage a sizeable fee base of clients, in a client facing advisory capacity, looking to develop relationships with the clients and drive the growth of this office for the future through new client growth, business development along with managing teams and playing a lead role in their development and progression. The office has huge potential for further growth and expansion and you will play a lead role in the future development and direction of this already successful firm of accountants. A clear path to progression is on offer for the right professional. Profile You will hold any of ACA, ACCA, CTA qualifications with a career background ideveloped in accountancy practice having developed your career to at least Senior Manager level / Partner Designate, Associated Director or salaried Director levels. You will have an all-around. general practitioner accounts/tax/audit career background gained within any of small, medium/large size, mid tier, or top tier accounting firm background and you will be seeking a challenging, long term career move in the profession at this level with a clear route on offer to progress. Job Offer £63,000 - £75,000 dependent on the background, experience and level plus benefits. Please apply online, or for an initial confidential discussion to find out more please contact Mark Bailey on

About the Role On behalf of our client we are seeking an experienced, forward-thinking, and fully qualified Head of HR / Director of People to join the Senior Leadership Team (SLT). This is a pivotal role for a visionary people leader who can apply strong, inspirational leadership skills to promote and embed a diverse, inclusive, and high-performance culture across the organisation. Reporting directly to the Managing Director, you will be at the forefront of shaping the company s future through its most important asset its people. With a strategic, data-driven mindset and a proven record of implementing innovative people solutions, you will align HR initiatives with the company's long-term business goals while effectively leading, mentoring, and upskilling a small, dedicated HR team. Key Responsibilities Strategic HR Leadership & Governance Formulate and implement a comprehensive 5-year HR strategy and operational plan designed to support the achievement of the broader macro business plan. Serve as an active member of the Senior Leadership Team, providing expert professional advice to executives and senior management on employment law, HR policy, best practice, and workforce development. Hold full accountability for corporate compliance with current employment legislation, professional industry standards, and regulatory policies. Budget and manage the annual HR department finances efficiently to maximize ROI on people initiatives. Performance, Talent & Culture Development Champion a high-performance culture focused on successful outcomes, continuous development, and the devolution of day-to-day HR responsibilities to line managers. Design, launch, and lead a modernized performance review programme that actively supports continuous professional development for all employees. Oversee the creation, monitoring, and execution of robust training, learning and development (L&D), and succession plans across the business. Act as an internal executive coach, mentoring senior colleagues to identify leadership strengths and organizational development needs. Promote inspirational leadership by visibly demonstrating company values and championing the leadership behavior framework. Operational Excellence & Employee Experience Lead, support, and develop a small internal HR team, increasing their capability, sharing industry best practices, and ensuring elite professional standards. Conduct ongoing strategic reviews of the company s occupational health provision, employee welfare programmes, and staff benefits/reward packages to maximize retention. Design and implement standardized, high-quality onboarding processes to ensure a seamless candidate-to-employee transition. Create and oversee a progressive Diversity, Equality, and Inclusion (DE&I) roadmap that aligns with company values, business commitments, and commercial strategy. Determine and track relevant Key Performance Indicators (KPIs) tied directly to corporate incentive and reward schemes. Data-Driven Insight & Change Management Apply extensive analytical knowledge to translate People metrics, HRIS data, and statistical reports into actionable boardroom insights and trend-adjustments. Lead the continuous improvement agenda, focusing on engagement activities, workplace welfare, and maximizing organizational productivity. Drive smooth change management initiatives across the business, guiding teams through structural transformations with minimal operational disruption. Ideal Candidate Profile Experience & Qualifications: Proven track record in a Senior HR Business Partner, HR Manager, or similar strategic HR leadership role. Strong commercial acumen with a verified history of translating complex business needs into effective people strategies. Relevant professional HR qualification (e.g., CIPD Level 7 or equivalent experience) with an ongoing commitment to continuous professional development. Tech-savvy with a data-driven approach, possessing practical experience working with modern HRIS platforms and advanced people analytics tools. Essential Behavioral Competencies: Exceptional HR Knowledge: Advanced understanding of talent acquisition, employee engagement, cultural change frameworks, pay/reward structures, and L&D structures. Strategic & Analytical Thinking: Ability to confidently interpret HR data, spot macro-trends, and convert findings into clear resourcing adjustments. Emotional Intelligence: A high level of empathy, self-awareness, and active listening, with the natural ability to navigate complex interpersonal dynamics. Relationship Management: Outstanding people skills with a history of building trust and nurturing highly collaborative relationships at all levels of the business. Resilience & Adaptability: The confidence to give expert advice under pressure and thrive within a fast-paced, evolving environment. To Apply If you are an inspirational, data-driven HR leader ready to make a defining impact on an organisation s future growth, apply online today.

An independently owned Accountancy Practice is recruiting for an experienced Client Manager to join them on their Partner Development Programme. As a forward-thinking firm, they are succession planning for the future and this appointment has a structured career path which will take you to Partnership. This is a three-year programme, with clear and achievable objectives for each year, with the ultim click apply for full job details

Here at ARM we are currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Change & Service Manager to support a key customer ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing the day to day service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be escalation point of contact for the customer base around all aspects of their service, including during major or Service impacting Incidents Enable achievement of maximum Customer Service satisfaction levels and SLA's via measuring, tracking and reporting, including Continuous Service Improvement activity. Manage Change Requests through to successful delivery Accountable for the technical stability/functionality of the designated systems Organising and coordinating the service team Escalating operative, technical or financial issues as relevant Calculating, estimating and planning service projects and their allocated budget and resources. Responsible for driving the Service Review meetings as required, discussing service performance, working with all stakeholders to deliver satisfaction and improvement in conjunction with service stakeholders, ensures that all Service documentation\material is maintained and updated and relevant reporting. Skills and Experience Required: Strong Service Delivery, Helpdesk or Service Desk support management background within an enterprise environment. Strong experience within Change Management & Change requests Commercial / technical know-how in the service sector. Experience of working within an ITIL Service Organisation. ITIL Foundation or higher accreditation . Good knowledge of current technology including Microsoft operating platforms, virtualisation, cloud-based services, Linux, LAN and WAN. Customer & Service focussed, with a desire for responsibility Able to build and sustain relationships quickly and have a positive impact Solutions focussed on how you think and act Organised & able to balance multiple priorities across multiple customers Our client is an equal opportunity employer, and they are committed to fostering a diverse and inclusive workplace. they believe that a variety of perspectives and backgrounds should be celebrated, and work should be a place where they all feel like they belong and feel safe. They welcome applications from all qualified candidates, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic. Therefore, if you see a role that excites you, they encourage you to apply. If you require any accommodations/reasonable adjustments during the recruitment process, please let us know, and they will work with you to meet your needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Location: Field-Based (with expectation to be in Head Office in Deeside at least once per week) We are looking for a forward-thinking, people-focused Learning & Development Manager to act as the strategic number two to the Head of Talent & Development. This is a chance to lead a modern, creative, high-impact L&D function, shaping innovative learning experiences that build capability across the business. You will design bold, scalable development solutions, lead a curious and ambitious L&D team, and help embed a culture of continuous learning, high performance, and growth. This is a hands-on strategic role where you'll translate business challenges into practical, measurable learning outcomes. Key Responsibilities Consult with stakeholders to identify capability gaps and design targeted, high-impact interventions. Maintain a visible presence across the business to assess learning impact and drive continuous improvement. Oversee the design and delivery of blended learning programmes, ensuring innovation and quality. Continuously refine induction and onboarding experiences to keep them engaging and effective. Lead bespoke development for regional, departmental, and national programmes supporting succession planning and talent growth. Collaborate with the Digital Learning Design Manager to develop modern digital learning solutions aligned to business goals. Partner with HR and business leaders to build leadership capability and strengthen the internal talent pipeline. Drive the apprenticeship strategy, ensuring high-quality delivery and compliance. Ensure accurate management information to track learning progress, outcomes, and ROI. Lead, coach, and inspire the L&D team to adopt innovative, future-focused ways of working. Skills & Experience Proven ability to influence and build credibility at all levels. Natural coach with high emotional intelligence. Curious, innovative, and confident challenging the status quo. Strong planning, organisation, and project management skills. Ability to focus on priorities, work at pace, and learn quickly from challenges. Experience leading and engaging high-performing teams. Hands-on, creative, and strategic approach to L&D. Leadership Approach Approachable, proactive, and resourceful Fair, consistent, and supportive Collaborative, enthusiastic, and inspirational Action-oriented, accountable, and challenging when needed Considerate, trustworthy, and focused on business and people Why This Role? You'll play a central role in shaping how the business develops its people. You will drive capability, culture, performance, and potential at scale while leading an innovative and ambitious team. Benefits & Perks Competitive Salary Pension scheme with employer contributions Flexible working and hybrid opportunities Employee recognition and reward schemes Staff discounts and wellbeing initiatives Long service awards and celebratory events Company Car New Ventures Recruitment Ltd is an equal opportunities employer and acts as a recruitment agency in relation to this vacancy

Benefits: Competitive salary Full time/permanent position 25 days annual leave + Bank Holidays Company events Opportunity for progression Company Overview: We are seeking an experienced Bookkeeper on behalf of an established and growing business based in the Congleton area. The perfect candidate will exhibit exceptional skills, competence and accountability and will be proactive in embracing the responsibilities of the position whilst actively contributing to the company's success. If you are driven, determined and looking for the next step in your career where you can take full ownership of the role, we would love to hear from you! Key Duties & Responsibilities for our Bookkeeper: General bookkeeping - entry of receipts, invoices and payments Handling supplier statements Updating cash flow documents to correspond with Xero for the Financial Director Verifying supplier and contractor payments terms Liaising with the Contracts Director regarding sub-contractor payments and application for the cashflow document Weekly overview list for the Financial Director for payments due as per the cash flow document Checking accuracy of direct debit amounts for monthly overhead figures Weekly time sheet checks for Project Team and input to spreadsheet for payroll Essential Skills and Experience Required for our Bookkeeper: Previous experience in a similar position, displaying great ability, knowhow and responsibility Switched-on and ready to take ownership of the role and be a driving force for the business, with a view to progressing into a managerial role in the future Proficiency in using Xero or a similar accounts package, including to support year-end accounts Competency in using Excel Excellent attention to detail - assuring accuracy in all financial records Excellent time-management skills A relevant Bookkeeping/AAT qualification Experience across all aspects of a bookkeeping role including credit control would be advantageous Schedule: Full-time, Monday to Friday - office-based Location: Congleton Apply today: Early interview and immediate start date available for the successful candidate Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on behalf of employers in the UK.

Service Manager £40-45k basic DOE plus £15k bonus Tunbridge Wells Permanent/Full Time A fantastic opportunity has arisen for an experienced Service Manager! The successful candidate will join a hardworking team, committed to providing top-notch service to their valued customers. If you are passionate about furthering your automotive career and would like to find out some more information please apply today! Duties & Responsibilities of a Service Manager: Ensuring budget targets are achieved. You will be managing a team of Technicians, Workshop Controllers, Warranty Administrators and Service Advisors, ensuring all staff have a development and training schedule and that they are all trained on service and customer facing systems to a competent level. Carrying out daily audit checks on job cards ensuring accuracy of all information and reporting and resolving any issues. Ensuring KPI s are achieved. Maintaining a high level of efficiency in ensuring all response times to bookings, calls, return calls, authority requests, paperwork requests and any element of the daily role that requires work to be completed to an internal or external deadline. Ensuring all warranty claims are registered and followed up for payment. Carrying out weekly/monthly performance reviews and departmental meetings. Understand budgets and monthly accounts. Your Background & Skill: Proven experience working as a Service Manager/Aftersales Manager within a busy main dealer is essential. Previous experience managing a team. Technical skills are advantageous but not essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.

Job Title: Bookkeeper Full Time Permanent role Location Dudley Benefits . 22 days holiday Plus Bank Holidays . 3 days Shutdown over Festive Period . Bright Exchange discounts . Pension scheme . Flexible start and finish times . Early finish alternate Fridays . Free Car Parking After probation Completion . Aviva healthcare including dental/optical . Death in service cover Job Overview An opportunity has arisen for an experienced and motivated Bookkeeper to join a growing practice supporting a diverse portfolio of client businesses, ranging from small enterprises to larger organisations. The successful candidate will be responsible for maintaining accurate financial records across multiple systems and formats, liaising directly with clients, and supporting senior accountants and managers with the preparation of management and year-end financial information. Key Responsibilities Managing full bookkeeping responsibilities for a portfolio of clients using information provided, including: . Posting sales invoices and credit notes, including preparation of sales invoices where required . Posting and allocating sales receipts via bank feeds or manual data entry . Analysing and posting purchase invoices through data capture software or manual input . Allocating purchase ledger payments via bank feeds or manual data entry . Completing bank reconciliations within client accounting software . Reviewing and correcting sales and purchase ledgers, including resolving aged and incorrect balances . Processing journal entries such as wage postings and loan interest . Maintaining petty cash and credit card records, including reconciliations . Reconciling supplier statements . Producing customer statements to support credit control . Preparing trial balances and reconciling nominal ledgers . Preparing and submitting VAT returns under various VAT schemes . Understanding CIS requirements for contractors and subcontractors, including associated accounting entries . Liaising directly with clients to obtain necessary information and resolve bookkeeping queries . Communicating with third parties such as HMRC, customers, and suppliers where required Technical Skills and Experience . Strong working knowledge of leading bookkeeping software including Sage 50, Sage Business Cloud, Xero, and QuickBooks . Proficiency in Microsoft Office, particularly Excel, Outlook, and Word . Experience working with network and server-based systems . Knowledge of bank feeds and system setup within accounting software . Familiarity with data capture software such as Dext . Competence in scanning and document management systems . Additional Requirements: . Ability to work effectively to tight deadlines . Working knowledge of HMRC VAT regulations and administration . Understanding of Making Tax Digital (MTD) rules and filing requirements . Experience using document management systems . Ability to prepare management account information and reconciled trial balances, or a strong desire to develop in this area Candidate Profile The successful candidate will demonstrate: . Excellent written and verbal communication skills . A proactive and positive "can do" attitude . Strong work ethic and initiative . Effective time management and organisational skills . Ability to manage multiple tasks simultaneously . A collaborative team-focused approach . Confidence in their abilities and willingness to contribute ideas . A professional, presentable, and approachable manner Career Motivation . Enthusiasm for continuous learning and professional development . A desire to build a long-term and successful career Qualifications Essential: . Minimum of five GCSEs at Grade A-C (or equivalent), including Maths and English . Educated to A-Level standard with three passes . Experience or accreditation in Sage, QuickBooks, or Xero software If you're an experienced practice Bookkeeper looking for your next move I would be keen to have a confidential conversation with you, Louisa Morgan (phone number removed) or (url removed)