5 jobs found

Spencer Clarke Group are seeking a Triage and Prevention Officer for a Local Authority Client in Bexley. In this role you will provide frontline housing options advice and deliver statutory homelessness assessments to help prevent and relieve homelessness in accordance with current legislation and guidance. Duties: Provide housing options advice and carry out initial homelessness triage assessments Deliver statutory homelessness duties in line with the Housing Act 1996 and relevant legislation Work to prevent and relieve homelessness through early intervention and case management Liaise with customers, landlords, and partner agencies to secure suitable housing solutions Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in housing options, homelessness prevention, or statutory homelessness services Strong working knowledge of the Housing Act 1996 (Part VI & VII) and Homelessness Reduction Act 2017 Proven ability to assess homelessness applications and make lawful, well-reasoned decisions Experience managing a busy caseload in a fast-paced local authority environment. What's on offer: Salary: 19+ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

Housing Options Triage Officer Braintree Hybrid Working Rate: £30.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Possible Start Date: ASAP Role Summary We are currently recruiting for an experienced Housing Options Triage Officer to join a busy Housing Team within a Local Authority on a temporary basis. This role will play a key part in delivering proactive housing advice and homelessness prevention support to residents, ensuring services are delivered in line with current legislation and housing guidance. You will initially be required to work full time in the office during training, with hybrid working available thereafter (3 days per week in the office). What You Will Do as a Housing Options Triage Officer Act as the first point of contact for all new housing enquiries into the service Conduct initial assessments to identify homelessness risks and housing needs Provide early intervention and prevention advice to households at risk of homelessness Manage triage casework and coordinate responses to housing-related queries via phone and email Deliver verbal and written advice on a wide range of housing matters, including homelessness, tenancy issues, domestic abuse, and housing options Support residents in accessing services that help them secure or sustain accommodation Work closely with colleagues and external partners to provide effective customer support What You Will Need as a Housing Options Triage Officer Recent experience working in a similar Housing Options, Homelessness, or Triage role Strong interpersonal and communication skills with a non-judgemental approach Ability to investigate cases thoroughly and make informed decisions Good understanding of housing legislation and homelessness prevention practices Full UK driving licence and access to a vehicle What's on Offer Competitive hourly rate up to £30.00 per hour (Umbrella) Hybrid working arrangements following initial training period Opportunity to work within a supportive Local Authority team Immediate start available Potential contract extension opportunities If you are an experienced Housing professional looking for your next interim opportunity, please apply today or contact us for more information about this Housing Options Triage Officer role.

Housing Triage Officer - Braintree Contract £30.00 per hour Umbrella Hybrid 3 days onsite, 2 days work from home DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL Full time Duties and responsibilties To be part of the busy Housing Team within Braintree District Council, providing a proactive service, giving advice and assistance to anyone with housing related problems in accordance with current legislation and code of guidance. To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household To ascertain a household s risk of homelessness at first point of contact To provide advice and early intervention assistance to those at risk of homelessness but not within 56 days To undertake case work as necessary to complete triage assessment of cases To co-ordinate and provide responses to all general housing queries including emails and phone calls The Experience You Will Bring: Recent relevant experience of working in a similar role Must have good interpersonal skills and be non- judgmental The ability to apply investigative skills Hold full driving licence and have use of a car To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

We have an exciting opportunity for a Triage & Early Interventions Officer to join the Domestic Abuse team in North Wales working 30 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. As a Triage & Early Intervention Officer you will: contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs as appropriate. refer victims to partner agencies and contact approved suppliers to deliver services to victims. make direct referrals to appropriate colleagues and allocate Victim Support workers for further support. identify and manage the victims immediate service needs and contribute towards risk assessment processes whilst following agreed safe contact processes and securely recording contacts. build trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking a resilient and compassionate Triage and Early Intervention Officer who is motivated to make a real and lasting difference to the lives of people aged 16+ affected by crime. Working within an empowerment-focused, trauma-informed framework, you will assess support needs and risk, deliver tailored short-term interventions, and maintain clear, professional boundaries at all times. This is a full-time, office-based role located at our Plymouth office, with occasional travel across Devon and Cornwall to meet service needs What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Triage and Early Interventions Officer (TEIO), you will carry out comprehensive assessments of impact and risk to inform the development of individualised, structured support plans, delivered in line with VS's Service Model. You will also contribute to the delivery of the local helpline and undertake a range of administrative duties. These include processing invoices, supporting the management of social media channels, and completing health and safety checks. Full training will be provided. Key Responsibilities: Act as the first point of contact for service users referred in to the service, ensuring that comprehensive impact and risks assessments are completed Carry a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld Empower service users to enable them to make informed choices about their future options Maintain accurate and confidential case management records and contribute to monitoring information for the service About You You will need: Understanding of the impact of crime on victims such as stalking, domestic abuse, sexual offences, hate crime and anti-social behaviour Effective verbal and written communication skills Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s) Ability to balance competing needs and priorities Ability to work independently and as part of a team Experience of building effective working relationships across internal and external stakeholders Personal resilience to manage exposure to highly emotional or sensitive demands of the role Ability to use generic IT applications competently Administrative skills About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.