209 jobs found

Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site.

Lucie and Cheryl are looking to support our client with support at a hospital in Daventry, Northamptonshire. Role - Housekeeper / Cleaner Duties - public areas, offices, rooms, corridors and dining rooms cleaning Hours - can be flexible 07:00-16:00 or 08:00-17:00 Days - 4 out of 7 days per week to include 1:2 weekend cover (unless you prefer to work weekends) Rooms - c.83, however, not at capacity therefore only 70 rooms are being utilised currently Team - 15 staff including the Housekeeping Manager Day to day - 6 or 7 Housekeepers on shift each day Induction - team up with a permanent Housekeeper for at least 1 day, depending on how quickly you can pick it up Benefits and perks: £13.00 per hour PAYE paid weekly Holiday accrual at 12.07% on top of your weekly pay (c.£1.56 extra ph) Free onsite parking Meal on duty Overtime Opportunity for full time employment Applicants MUST: be a housekeeper or a professional cleaner with at least 6 months experience present a full copy of the Enhanced DBS Certificate dated within the last 3 years maximum drive and have access to a reliable vehicle be reliable, flexible, adaptable, presentable, professional and punctual have a good grasp of the English language both written and verbal Contact: Interaction Recruitment, 82a Abington St, Northampton, NN1 2AP (phone number removed) / (phone number removed) / (phone number removed) INDNH

Building Safety / CDM Principal Designer Location: Nottingham based with some nationwide travel Salary: Competitive + Benefits Job Type: Full-Time, Permanent About the Role: We are seeking an experienced and proactive Building Safety / CDM Principal Designer to join our growing consultancy team. This is an exciting opportunity to work across a diverse portfolio of projects, supporting clients in meeting their obligations under the Construction (Design and Management) Regulations 2015, the Building Safety Act 2022, and wider UK health and safety legislation. The successful candidate will provide expert consultancy services, coordinate multidisciplinary design teams, and help clients effectively identify, reduce, manage, and communicate risk throughout the project lifecycle. Key Responsibilities: Act as Principal Designer under CDM Regulations 2015. Undertake Building Regulations Principal Designer duties where required. Plan, manage, and monitor the pre-construction phase. Coordinate design teams and ensure dutyholders fulfil their legal responsibilities. Lead design risk management processes, ensuring risks are eliminated or reduced through design. Support production and handover of Health & Safety Files. Contribute to the development and maintenance of the Golden Thread of Information. Client Advisory & Consultancy Provide practical and commercially focused CDM and Building Safety advice. Support clients in understanding and complying with CDM 2015 and the Building Safety Act. Deliver consultancy services across commercial, residential, high-risk building, industrial, logistics, and infrastructure sectors. Build strong client relationships and contribute to repeat business opportunities. Design Risk Management Facilitate design risk reviews, hazard elimination workshops, and design coordination meetings. Develop and maintain Design Risk Registers and residual risk information. Ensure risks are clearly communicated and appropriately transferred through the project lifecycle. Integrate fire safety considerations into design risk management activities. Challenge design decisions where risks are not adequately controlled. Building Safety & Compliance Support projects subject to Building Safety Regulator requirements. Assist with Gateway submissions and compliance evidence. Ensure effective change control procedures are maintained. Identify and manage fire and structural safety risks. Produce audit-ready documentation and compliance records. Project & Stakeholder Management Attend and contribute to client meetings, design team meetings, and project reviews. Coordinate effectively with architects, engineers, consultants, contractors, and project managers. Communicate compliance requirements, responsibilities, and project risks clearly to all stakeholders. Team Leadership & Business Support Provide leadership, mentoring, and support to team members. Support recruitment, onboarding, training, and performance management activities. Contribute to business development initiatives and client relationship management. Support the development of templates, guidance documents, and best practice standards. About You: You will be a confident and client-focused professional with strong technical knowledge and the ability to manage multiple stakeholders and projects simultaneously. Essential Skills & Experience Proven experience delivering CDM / Principal Designer services. Experience within a consultancy or client-facing environment. Strong understanding of: CDM Regulations 2015 Building Safety Act requirements Construction health and safety Design risk management Building regulations compliance Excellent communication and stakeholder management skills. Commercial awareness and ability to provide practical, proportionate advice. Competent in Microsoft Office 365 and Microsoft Project. Experience using reporting and inspection platforms such as Fulcrum, Bolster, PlanRadar, or similar. Qualifications GCSE / A-Level (or equivalent). NEBOSH Construction Certificate (or equivalent). Desirable Membership of a professional body such as IOSH, APS, RICS, CIOB, RIBA, or IFE. APS Principal Designer Register (IMaPS or CMaPS). Knowledge of fire safety regulations, passive fire protection systems, and Building Regulations. Minimum of 2 years' experience in a similar role. What We're Looking For- We are looking for someone who: Takes ownership and accountability for delivering high-quality outcomes. Demonstrates integrity, professionalism, and sound judgement. Builds positive relationships with clients and colleagues. Is resilient, adaptable, and solutions-focused. Promotes safe working practices and continuous improvement. Shares our values of Commitment, Integrity, Teamwork, and Excellence. What We Offer: Competitive salary and benefits package. Diverse and challenging project portfolio. Opportunities for professional development and training. Support towards professional memberships and accreditation. Career progression within a growing consultancy. A collaborative and supportive working environment. If you're passionate about improving building safety and helping clients navigate complex regulatory requirements, we'd love to hear from you.

Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 - £38,000 PA (depending on experience) Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role To support the network to independently and impartially investigate, manage and resolve network and 3rd party complaints and disputes, providing a fair outcome whilst remaining commercially aware. Key Tasks Include: Receiving inbound queries and complaints and responding in a timely and appropriate manner within FCA guidelines and timescales. Ensure that complainants are treated in a fair and consistent manner. Ensure you are familiar with the Financial Conduct Authority's Dispute Resolution Rules (DISP) and other relevant guidance is applied when handling complaints. Complete complaint investigations thoroughly; researching databases, files, records, and meeting with relevant staff/members in order to produce a detailed report of the events and actions leading up to the complaint. Where appropriate recommend suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with Complaints Handling Policy. Manage a workload of cases at various stages of resolution. Confidentially and clearly communicate with all parties both verbally and in writing, ensuring that the complainant has a full understanding of the matter. Liaise with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required. Ensure that accurate records of complaint investigations are maintained on the system as well as copies of all documentation and information used in support of the investigation. Assisting with producing management information for use by Senior Managers and Directors. Assisting with the recording and monitoring of legal fees. Work with the Risk and Compliance team to ensure the firm's systems and controls are robust, support the immediate and future business plans and adhere to regulatory requirements. Identify systems, procedures and control improvements. Provide support and assistance to any ad hoc compliance projects as appropriate. Qualifications: CeMAP / Equivalent professional financial services qualification or willingness to work towards this. Skills / Competencies: Able to demonstrate a suitable level of industry knowledge especially the mortgage and protection process and experience to conduct the role. A good grounding and understanding of working within a Regulatory environment. Excellent verbal and written communication skills. Confident in presenting complex information in a clear and concise manner. The ability to analyse information with a view to making informed decisions. Passionate in building excellent working relationships with both colleagues and members to deliver the right outcomes for all parties. Good team player, but with an ability to work under own initiative. Good computer skills including Microsoft applications. Experience Required: Minimum three years of experience in a similar role within the financial services sector. Knowledge of the various FCA rules and guidance relating to the above sector (i.e. DISP, CONC, ICOBS, Vulnerable Customer and Consumer Duty). Experience of working under pressure, prioritising and working to tight deadlines. Competent on Microsoft Office Suite i.e. Excel, Word etc. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. Commitment to the fair treatment of customers. Curious (root cause analysis). Able to focus on customer outcome(s) and avoiding foreseeable harm. As our client is a non-sponsoring company, you must already have the right to work in the UK.

Sales Executive Department: Vehicle Sales (New & Used) Reports To: Sales Manager / Head of Business Role Purpose The Sales Executive is responsible for selling new and used vehicles while delivering an exceptional customer experience. The role focuses on understanding customer needs, presenting suitable vehicle and finance solutions, and achieving volume, margin, and customer satisfaction targets in line with dealership and manufacturer standards. Key Duties & Responsibilities Sales Performance Sell new and used vehicles to private and business customers Achieve monthly sales targets for volume, margin, and product penetration Promote finance, insurance, and add-on products in line with FCA requirements Customer Experience Deliver a professional, friendly, and consultative sales experience Understand customer needs and recommend suitable vehicles Carry out vehicle demonstrations and test drives Manage the sales process from initial enquiry through to vehicle handover Lead & CRM Management Handle inbound and outbound sales enquiries Accurately record customer interactions and progress on the CRM system Maintain follow-up activity to maximise conversion and retention Stock & Presentation Maintain high standards of vehicle presentation on the forecourt and online Support stock management, pricing, and vehicle preparation processes Compliance & Standards Follow dealership sales processes and manufacturer brand standards Ensure FCA, Consumer Duty, and data protection compliance Complete all sales documentation accurately and on time Team Collaboration Work closely with Sales Managers, Business Managers, and Aftersales teams Support promotions, events, and marketing campaigns Skills, Knowledge & Experience Previous experience in a sales role (motor trade experience preferred) Strong communication, negotiation, and relationship-building skills Target-driven with a consultative approach FCA accreditation (or willingness to complete) Full UK driving licence Personal Attributes Professional, confident, and personable Self-motivated and results-driven Organised with good time management skills Customer-focused and resilient

Complaints & Information Manager Location: Hackney E8 Pay: 244.79 Per Day PAYE / 329.87 Per Day Umbrella Hybrid: 2 days required in the office Start Date: 29th June Length: 3 months DBS Required About the Role Are you a highly organised leader with a passion for driving service improvements and upholding children's rights? The London Borough of Hackney is seeking a Complaints & Information Manager to lead our operational delivery of Children Act complaints, corporate complaints, and statutory information requests (including FOIs and SARs). In this pivotal role, you will act as the primary operational lead, ensuring our services meet statutory deadlines and strict quality standards while embedding a restorative, anti-racist approach to complaints handling. You will be crucial in ensuring that learning from complaints directly informs our wider quality assurance framework, helping us provide the highest quality support to our children and families. Key Responsibilities Team Leadership: Manage and inspire a dedicated team, including 3x Complaints & Information Officers, 1x Senior Information Officer, and 1x Information Officer. Complaints Management: Oversee Children Act and corporate complaints, ensuring they are dealt with speedily and professionally. You will lead on early resolution ('pre-stage 1') processes and quality assure investigation reports. Information Governance: Maintain oversight for the compliant processing of Freedom of Information (FOI) and Subject Access Requests (SARs), adhering closely to Data Protection legislation. Ombudsman & ICO Liaison: Act as the primary point of contact for the Local Government and Social Care Ombudsman (LGSCO) and resolve issues referred to the Information Commissioner's Office (ICO). Continuous Learning: Analyze trends from feedback to present regular updates, integrate findings into staff training, and track action plans to improve practice across the directorate. What We Are Looking For Experience: Significant experience in complaints investigations (corporate and Children's Act) and strategic oversight of complex information requests (SARs/FOIs). Experience working within a children's services context is essential. Leadership Skills: Proven track record of managing, motivating, and supervising staff. Values-Driven Practice: Knowledge and awareness of the impact of systemic racism and oppression, with the ability to champion proactive anti-racist and anti-oppressive practices. Communication & Relationship Building: Exceptional written and interpersonal skills, with the ability to manage conflict sensitively, build trust, and negotiate effectively with internal and external stakeholders. Qualifications: A degree, relevant professional qualification, or equivalent recent and relevant experience. Please Note: A satisfactory Disclosure and Barring Service (DBS) check is required for this role. Why Hackney? At Hackney, we are committed to equality, empowerment, and public service. We model a Systemic, Trauma-informed, and Anti-racist (STAR) approach. If you want to put the highest duty to children at the centre of your decision-making, we want to hear from you! Ready to make a difference? Apply today! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 £38,000 PA (depending on experience) We are a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Our goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role To support the network to independently and impartially investigate, manage and resolve network and 3rd party complaints and disputes, providing a fair outcome whilst remaining commercially aware. Key Tasks Include: Receiving inbound queries and complaints and responding in a timely and appropriate manner within FCA guidelines and timescales. Ensure that complainants are treated in a fair and consistent manner. Ensure you are familiar with the Financial Conduct Authority's Dispute Resolution Rules (DISP) and other relevant guidance is applied when handling complaints. Complete complaint investigations thoroughly; researching databases, files, records, and meeting with relevant staff/members in order to produce a detailed report of the events and actions leading up to the complaint. Where appropriate recommend suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with Complaints Handling Policy. Manage a workload of cases at various stages of resolution. Confidentially and clearly communicate with all parties both verbally and in writing, ensuring that the complainant has a full understanding of the matter. Liaise with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required. Ensure that accurate records of complaint investigations are maintained on the system as well as copies of all documentation and information used in support of the investigation. Assisting with producing management information for use by Senior Managers and Directors. Assisting with the recording and monitoring of legal fees. Work with the Risk and Compliance team to ensure the firm s systems and controls are robust, support the immediate and future business plans and adhere to regulatory requirements. Identify systems, procedures and control improvements. Provide support and assistance to any ad hoc compliance projects as appropriate. Qualifications: CeMAP / Equivalent professional financial services qualification or willingness to work towards this. Skills / Competencies: Able to demonstrate a suitable level of industry knowledge especially the mortgage and protection process and experience to conduct the role. A good grounding and understanding of working within a Regulatory environment. Excellent verbal and written communication skills. Confident in presenting complex information in a clear and concise manner. The ability to analyse information with a view to making informed decisions. Passionate in building excellent working relationships with both colleagues and our members to deliver the right outcomes for all parties. Good team player, but with an ability to work under own initiative. Good computer skills including Microsoft applications. Experience Required: Minimum three years of experience in a similar role within the financial services sector. Knowledge of the various FCA rules and guidance relating to the above sector (i.e. DISP, CONC, ICOBS, Vulnerable Customer and Consumer Duty). Experience of working under pressure, prioritising and working to tight deadlines. Competent on Microsoft Office Suite i.e. Excel, Word etc. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. Commitment to the fair treatment of customers. Curious (root cause analysis). Able to focus on customer outcome(s) and avoiding foreseeable harm. As we are a non-sponsoring company, you must already have the right to work in the UK.

RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening program over the last few years. Our client is looking for future Store Managers. As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BBBH36392

Assistant Manager Staines Up to £36,000 RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business.Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening program over the last few years. Our client is looking for future Store Managers.As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.Assistant Manager Responsibilities; Managing the day to day running of a department Acting as Duty Manager for the entire store in the absence of Store Management Assisting Store Management in achieving company KPI's Ensuring your team delivers exceptional customer service Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance Complying with all Health & Safety policies and legislation Use management information to make strategic business decisions The ideal Assistant Manager candidate; Have a proven track record in a fast paced retail environment. Enjoy being on the shop floor- No sitting in the office for you! Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills Be target driven and customer service orientated Be highly motivated and ambitious Be a self starter with a can do attitude Please apply with your most up to date cv for the Assistant Manager role BH36299

Job Advertisement: Assistant Store Manager Are you ready to take the next step in your retail career? Do you have a passion for the outdoors and a knack for leading teams? Join us as an Assistant Store Manager and help us create an exceptional shopping experience that resonates with our customers! About our client A global family business known for its iconic active and lifestyle brands. They thrive on integrity, energy, and ambition, and are are committed to setting high standards in everything they do. Now, we're looking for an enthusiastic Assistant Store Manager to join the vibrant Manchester store! What You'll Be Doing As the engine of our shop floor, you will connect strategy to execution while supporting the Store Manager in delivering outstanding commercial results. Here's a glimpse of your responsibilities: Team Leadership & Coaching Assist in recruiting, on-boarding, and developing a high-performing store team. Lead shifts and act as manager-on-duty when needed. Coach team members to provide exceptional service and product knowledge. Commercial Delivery Drive performance against KPIs, including sales, conversion, and average transaction value. Analyse daily and weekly trading data to identify opportunities for improvement. Support the execution of visual merchandising and product launches. Consumer Experience Maintain a hands-on leadership presence to elevate customer interactions. Ensure every customer experience reflects our brand's values and expertise. Help the team confidently share technical product features with customers. Operations & Standards Support the smooth day-to-day operations of the store, including stock management and compliance. Uphold high standards across both the shop floor and back-of-house. Ensure the store is always customer-ready and aligned with our brand. Community & Brand Activation Engage in local initiatives, events, and partnerships to strengthen community ties. Position the store as a central hub for the Manchester outdoor community. What You'll Bring We're looking for someone who is: Experienced in retail, ideally in a supervisory or senior sales role. Passionate about the outdoors or has a strong interest in performance-led products. Proactive, hands-on, and solutions-focused. Comfortable taking ownership and stepping into leadership roles when required. Equipped with strong communication and people skills. Commercially aware with a drive to hit targets. Capable of coaching others and leading by example. Why Join Us? Joining our Manchester store means being part of something special from the ground up. You'll help build the team, set the service standard, and create a store that customers trust and love to return to. Together, we'll foster a space where customers can discover technical products, receive expert advice, and connect with a brand that understands life outside. The Interview Process We value clarity and support throughout the interview process. If your experience aligns with our needs, here's what to expect: 1. Talent Team Intro Call - A friendly 30-minute video chat to get to know each other. 2. Experience Interview - An in-depth conversation with the hiring manager about your skills and experiences. 3. Final Interview - An in-person meeting focused on deeper discussions and practical applications, allowing you to meet more of the team. If you're ready to embark on this exciting journey with us, we'd love to hear from you! Apply now and let's create extraordinary outdoor experiences together! Please note this role is being advertised by Office Angels retail division and not the Office Angels local branch. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Executive Head Housekeeper - Luxury Hotel - £60,000 Package + Live-In Available Fantastic opportunity for an experienced Executive Head Housekeeper to join a luxury property in the New Forest. An exciting opportunity has become available for an Executive Head Housekeeper to join a prestigious luxury hotel in the New Forest. This senior role offers the chance to lead a large housekeeping operation within a high-end environment, delivering exceptional standards across a beautifully maintained property. Easily commutable from Bournemouth and Southampton, this position is ideal for an experienced Housekeeping Manager looking for their next challenge. Why apply / What's in it for you? £60,000 annually inclusive of service charge Live-in accommodation available 48 hours per week over 5 days Healthcare cover provided Meals on duty Discounted hotel stays Work within a well-established luxury hotel environment Opportunity to lead and develop a large housekeeping team Key Responsibilities: As Executive Head Housekeeper, you'll oversee the smooth running of the housekeeping operation, ensuring exceptional standards throughout the hotel. Lead the housekeeping department within a luxury hotel Manage a team of 40+ housekeepers and supervisors Maintain exceptional cleanliness and presentation standards Oversee staffing levels, rotas, and departmental organisation Ensure guest bedrooms and public areas are maintained to a 5-star standard Support and develop the wider housekeeping team What we're looking for: The ideal Executive Head Housekeeper will have strong leadership experience within a luxury hospitality environment. Previous luxury or 5-star hotel experience is essential Proven experience managing large housekeeping teams Strong organisational and leadership skills High attention to detail and presentation standards Ability to work in a fast-paced environment Previous experience as a Housekeeping Manager or similar senior role If you're looking for your next step as an Executive Head Housekeeper in the New Forest, we'd love to hear from you. This opportunity is also commutable from Bournemouth and Southampton and offers the chance to join a respected luxury hotel group. Apply now. Job Number 936218 / INDSOTONMGR Location New Forest Role Executive Head Housekeeper Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Our client, a well-established and growing Independent Financial Planning firm, is seeking a Compliance Administrator to join their team. This is an excellent opportunity for someone with experience within the Financial Planning industry who is looking to develop their career within compliance and regulation. The successful candidate will support the Compliance Manager and wider Compliance function in delivering a high-quality, efficient and compliant service across the business. Key Responsibilities Support the Compliance Manager and wider team with day-to-day compliance activities Conduct risk assessments to identify and evaluate compliance risks Monitor adherence to regulatory requirements, internal policies and industry best practice Assist with quarterly adviser 1:1 meetings, including KPI reviews Support file checking activities and provide feedback to advisers Assist with adviser observations and competency assessments Support annual FIT assessments, competency testing and Training & Competence plans Ensure adherence to Conduct Rules and ongoing training requirements Attend and assist with Risk Committee meetings Assist in the completion of annual compliance and Money Laundering reports Maintain and update company policies and procedures to ensure they remain compliant and fit for purpose Support preparations for annual compliance audits and follow-up actions Assist with complaints handling and root cause analysis Support Consumer Duty attestation processes Skills & Experience Required Previous experience within the Independent Financial Planning industry is essential Strong analytical and problem-solving skills Ability to interpret information quickly and accurately Excellent organisational skills with the ability to prioritise workloads effectively Strong attention to detail Ability to work collaboratively within a team environment Good understanding of systems, processes and regulatory frameworks Professional, dependable and adaptable approach High levels of integrity and personal accountability Enthusiastic with a positive attitude toward learning and development What's on Offer Opportunity to join a supportive and professional organisation Career development within a growing compliance function Exposure to a broad range of compliance activities within Financial Services Collaborative and team-focused working environment

Bar Manager - Luxury Hotel in the New Forest £47,000 package + Live-in Available Take the lead in a stylish bar & lounge operation with excellent benefits, career development and a fantastic team culture. A fantastic opportunity has become available for an experienced Bar Manager to join a luxury hotel in the New Forest. This role offers the chance to oversee a high-end bar and lounge operation within a prestigious environment known for exceptional service standards and guest experience. This Bar Manager position would suit someone passionate about premium drinks, cocktails and wine service, who enjoys leading from the front while developing and motivating a large team. The property is also easily commutable from Bournemouth and Southampton. Why apply / What's in it for you? £47,000 annually inclusive of service charge Live-in accommodation available Healthcare cover included Meals provided whilst on duty Discounted hotel stays 48 hours per week over 5 days Excellent opportunity to develop your career within luxury hospitality Supportive management team and high-quality working environment Key responsibilities: As Bar Manager, you'll oversee the smooth day-to-day running of the hotel's bar and lounge areas, ensuring exceptional guest service throughout. Leading and managing a large bar team Driving high standards of service across the operation Maintaining strong knowledge of wines, spirits and cocktails Supporting team training and development Managing stock control and daily bar operations Creating a welcoming and professional guest experience What we're looking for: The ideal candidate will come from a luxury hospitality background and have a genuine passion for premium beverage service. Previous luxury or 5-star experience is essential Strong leadership and team management skills Passion for drink trends, cocktails and wine service Confident managing a busy bar environment Excellent guest service and communication skills Organised and hands-on approach to management If you're looking for your next Bar Manager role in the New Forest, this could be the perfect opportunity to join a highly regarded luxury property. The location is commutable from Bournemouth and Southampton and offers excellent long-term career prospects. Apply now to find out more. Job Number 934828 Location New Forest Role Bar Manager / INDSOTONMGR Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Spa Manager - Luxury Hotel in the New Forest £51,500 Package + Live-In Take the next step in your hospitality career with a stunning spa environment and excellent benefits. An exciting opportunity has become available for a Spa Manager in the New Forest, within a luxury hotel known for its exceptional guest experience and high standards. This role would suit an experienced spa professional looking to lead a talented team in a prestigious setting that is commutable from Bournemouth and Southampton. As Spa Manager, you'll oversee the day-to-day operation of a busy spa department while helping to maintain a welcoming and relaxing environment for guests and staff alike. Why apply / What's in it for you? £51,500 annually inclusive of service charge Live-in accommodation available Healthcare cover Meals provided whilst on duty Discounted hotel stays 48 hours per week across 5 days Opportunity to work within a luxury hospitality environment in the New Forest Key Responsibilities: You'll play a key role in the smooth running of the spa operation, including: Managing the Spa department within a luxury hotel Leading a team of spa therapists, receptionists and cleaners Maintaining exceptional guest service standards Supporting team development and day-to-day performance Ensuring the spa environment is maintained to a high standard Managing rota planning and operational organisation What we're looking for: The successful Spa Manager will ideally have: Previous spa management experience within a high-end environment Qualified therapist background Strong leadership and organisational skills A hands-on and professional approach Passion for luxury hospitality and guest care Ability to motivate and develop a successful team If you're looking for your next opportunity as a Spa Manager in the New Forest, this could be the perfect role for you. The location is also commutable from Bournemouth and Southampton, offering an excellent lifestyle and career opportunity within luxury hospitality. Apply now to be considered. Job Number 936220 Location New Forest Role Spa Manager / INDSOTONMGR Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Paraplanner - Financial Planning Product Specialist Fintech Startup -Product & Technology Build Basic Salary £60,000 to £70,000 DOE London Based, Hybrid Working Ready to use your financial planning expertise to help build the future of advice technology? Are you an experienced Paraplanner looking for something beyond the traditional financial planning environment? We are an ambitious London-based fintech startup developing technology designed to transform how financial planning and regulated advice are delivered. Our mission is to make advice processes smarter, more efficient, more consistent and easier to scale. This is a rare opportunity to step away from a traditional adviser support role and apply your financial planning expertise in a completely different way. Working at the heart of our product development team, you will help shape innovative technology used by financial advisers, paraplanners and advice firms. Your real-world experience will directly influence how our platform is designed, built, tested and improved. If you are curious about technology, automation and the future of financial advice, this could be the perfect next step in your career. The Role As our Paraplanner / Financial Planning Product Specialist, you will act as the bridge between financial planning practice and technology development. You will work closely with our product, engineering, design and compliance teams, helping translate complex financial planning processes into intuitive technology solutions. Drawing on your experience within a regulated advice environment, you'll provide subject matter expertise across suitability reporting, fact-finding, recommendation processes, adviser workflows and Consumer Duty requirements. This is a genuinely influential role where your expertise will help shape the future direction of both our product and business. Responsibilities include: Provide subject matter expertise on financial planning, paraplanning and regulated advice processes Help define and improve end-to-end advice journeys within the platform Support the design of suitability report templates, recommendation structures and client outputs Translate adviser and paraplanner requirements into product features, workflows and user stories Work closely with product managers, designers, engineers and compliance specialists Review functionality for technical accuracy, usability and alignment with industry best practice Help develop workflows covering pensions, investments, protection, retirement planning and suitability requirements Identify opportunities for automation and process improvement Support testing, product demonstrations and user feedback sessions Assist in the creation of documentation, guidance materials and training content The ideal candidate We're looking for someone who combines strong technical financial planning knowledge with a genuine interest in innovation and technology. You will likely have experience as a: Paraplanner Senior Paraplanner Technical Support Specialist Financial Planning Specialist Similar role within a regulated financial advice environment Essential Requirements Diploma in Regulated Financial Planning Experience within a UK regulated financial advice environment Strong understanding of suitability reporting and recommendation processes Knowledge of Consumer Duty and FCA regulatory requirements Experience across pensions, investments, protection and retirement planning Strong written communication and attention to detail Ability to explain complex financial planning concepts to non-specialists Comfortable working in a fast-moving and evolving environment Interest in technology, automation and improving how advice is delivered Desirable Experience using financial planning software, CRMs or cashflow modelling tools Exposure to technology projects, process redesign or workflow automation Interest in product development, user testing or business analysis This is not a client-facing advisory role and you will not be providing regulated advice to end clients. It is also not a traditional paraplanning support position. Instead, your expertise will directly influence how financial planning technology is designed, developed and brought to market. We offer the following: Opportunity to shape a financial planning technology product from an early stage A highly visible role with genuine influence on product development Exposure to product, engineering, design, compliance and startup operations Flexible and hybrid working arrangements Support for professional development and relevant qualifications A collaborative, innovative and fast-moving environment Competitive salary of £60,000 to £70,000 depending on experience Interested? Apply now with your up to date CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Job Title: Internal Sales Manager Location: Hertfordshire Salary: Confirmed on application Hours: Monday to Friday 9 am to 5.30 pm Benefits: Competitive pension, life assurance, private medical, dental, and eye care 25 days annual leave plus bank/public holidays and annual leave purchase option PerkBox rewards, refreshments, and social/team events Excellent development and career progression opportunities About the position of Internal Sales Manager: We are looking for an experienced Internal Sales Manager, Mortgages to lead and motivate a team of telephone-based Business Development Managers, driving sales performance across residential and buy-to-let mortgage products. You will manage broker relationships, oversee team KPIs and pipeline performance, provide coaching and development, and support complex lending enquiries. The ideal candidate will have proven experience within the mortgage industry, a strong understanding of residential and buy-to-let lending, and previous experience managing a sales or business development team in a target-driven environment. Responsibilities for the role of Internal Sales Manager: Lead, coach and develop a team of Business Development Managers to achieve sales, KPI and SLA targets. Build and manage relationships with mortgage brokers, networks and introducers to drive new business. Support brokers with lending criteria, case enquiries and submissions. Monitor team performance, outbound activity and sales pipelines. Review and approve complex lending cases outside standard criteria. Identify cross-selling opportunities and promote the wider lending product range. Maintain accurate CRM records, reporting and pipeline management. Keep up to date with market trends, competitor activity and regulatory requirements. Experience and skills required for the role of Internal Sales Manager: Proven experience within the mortgage industry, including Residential and Buy-to-Let lending. Previous experience managing and developing a sales team. Strong understanding of mortgage products, lending criteria and intermediary distribution. Track record of delivering against sales targets, KPIs and service standards. Knowledge of FCA regulations, including MCOB and Consumer Duty. For more information regarding the role of Internal Sales Manager please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.

Join a Market-Leading Retailer - Assistant Manager Northampton Up to 35,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Cannock success story. BBBH34924

Branch Sales Manager Contract: Permanent, Fulltime Salary: Dependent on Experience Location: Croydon, Onsite A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction. Responsibilities: Branch Sales Manager Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis. Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews. Build and maintain strong relationships with councils, stakeholders, and industry partners. Drive property lead generation and council onboarding, ensuring prompt follow-up on opportunities and adherence to SLA requirements. Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards. Assess property proposals and manage risk, including rental pricing and compliance considerations. Handle escalated tenant, owner, or council concerns professionally and efficiently. Oversee budgeting, financial performance, KPI reporting, and commission calculations. Manage branch operations, including team scheduling, holidays, sickness, and overall productivity. Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes. Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC). Recruit, train, and develop a high-performing team while fostering a positive and motivated workplace culture. Conduct regular team meetings, performance reviews, and manage HR matters where required. Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines. Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries. Health & Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off Oversee Serving Notice To Quit (when Councils cancel accommodation) Carrying out Eviction Appointments and instructing bailiffs when necessary Control of non-conformances, incidents, snags, and customer complaints Completing Change Request Log for changes to the business or processes About you: Branch Sales Manager A confident leader with experience managing and motivating sales or property teams. Target-driven with a strong commercial mindset and ability to achieve branch sales goals. Excellent relationship builder with strong communication and negotiation skills. Highly organised with the ability to manage multiple priorities and maintain accurate records. Comfortable handling escalated issues and resolving challenges professionally. Knowledge of property management, housing, or compliance requirements is advantageous. Proficient in CRM systems and property management software. Proactive, resilient, and able to thrive in a fast-paced environment. Why Join?: Sales Consultant Competitive salary Uncapped commission 25 days holiday + BH Supportive, high-energy team culture Clear career growth and development opportunities On-site parking Company pension Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.