We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)
Jun 16, 2026
Contractor
We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)
Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate 220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 16, 2026
Contractor
Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate 220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available 37 hours per week (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 16, 2026
Contractor
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available 37 hours per week (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Eden Brown are seeking a highly experienced Housing Officer on a 3 month contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Jun 16, 2026
Seasonal
Eden Brown are seeking a highly experienced Housing Officer on a 3 month contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Eden Brown are seeking a highly experienced Neighbourhood Officer on a 3 month contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Jun 16, 2026
Seasonal
Eden Brown are seeking a highly experienced Neighbourhood Officer on a 3 month contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Tenant Liaison Officer Twickenham Salary: £28,000 per annum Key Benefits Basic salary of £28,000 to £30,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Work includes installation of air source heat pumps(heating), and EWI works Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Jun 16, 2026
Full time
Tenant Liaison Officer Twickenham Salary: £28,000 per annum Key Benefits Basic salary of £28,000 to £30,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Work includes installation of air source heat pumps(heating), and EWI works Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Mobile Caretaker 10,169.59 pa Permanent, Part Time - 14.5 hours - Thursday (7.5hrs) / Friday (7 hours) Bedford, UK Are you passionate about creating safe, welcoming environments for residents? Do you thrive in a role where every day brings new challenges and opportunities to help others? bpha is seeking a dedicated Caretaker to join our team and play a vital part in maintaining the safety, cleanliness, and community spirit of our buildings. What You'll Do: Deliver a high-quality, customer-focused caretaking service to our residents. Respond swiftly to emergencies and act as a first responder, ensuring the ongoing safety of communal buildings. Complete health and safety assessments, keep accurate records, and help bpha meet statutory and legislative requirements. Supervise contractors and maintenance teams on site, assisting with tasks like grass cutting, window cleaning, and repairs. Carry out daily, weekly, and monthly safety checks-including fire alarms, emergency lighting, fire doors, and lifts. Ensure communal areas are clean, safe, and free from hazards, following bpha's "Move It or Lose It" process. Perform basic maintenance tasks such as changing light bulbs, reading meters, and adjusting time switches. Work closely with housing officers and other stakeholders to provide a joint approach to building safety. Manage challenging situations with empathy and professionalism, supporting residents and liaising with emergency services when needed. What We're Looking For: Ability to work independently (lone working) and as part of a team. Excellent communication and customer service skills. Experience in cleaning and general maintenance. Confident using Microsoft Outlook, Teams, Excel, and Asprey data systems. Relevant qualifications (or equivalent experience) such as Legionella P900, Level 2 VRQ Award in Asset and Building Compliance Awareness. COSHH training is desirable. Our Values: At bpha, we live by our values: We take responsibility: We do what we say and hold ourselves accountable. We show empathy: We respect and listen to every colleague and customer. We are better together: We collaborate, value diversity, and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference for more people. Why Join Us? Be part of a supportive, ambitious team committed to excellence. Make a real impact on the safety and wellbeing of our residents. Opportunities for training and professional development. Work in a role where your actions truly matter, every single day.
Jun 16, 2026
Full time
Mobile Caretaker 10,169.59 pa Permanent, Part Time - 14.5 hours - Thursday (7.5hrs) / Friday (7 hours) Bedford, UK Are you passionate about creating safe, welcoming environments for residents? Do you thrive in a role where every day brings new challenges and opportunities to help others? bpha is seeking a dedicated Caretaker to join our team and play a vital part in maintaining the safety, cleanliness, and community spirit of our buildings. What You'll Do: Deliver a high-quality, customer-focused caretaking service to our residents. Respond swiftly to emergencies and act as a first responder, ensuring the ongoing safety of communal buildings. Complete health and safety assessments, keep accurate records, and help bpha meet statutory and legislative requirements. Supervise contractors and maintenance teams on site, assisting with tasks like grass cutting, window cleaning, and repairs. Carry out daily, weekly, and monthly safety checks-including fire alarms, emergency lighting, fire doors, and lifts. Ensure communal areas are clean, safe, and free from hazards, following bpha's "Move It or Lose It" process. Perform basic maintenance tasks such as changing light bulbs, reading meters, and adjusting time switches. Work closely with housing officers and other stakeholders to provide a joint approach to building safety. Manage challenging situations with empathy and professionalism, supporting residents and liaising with emergency services when needed. What We're Looking For: Ability to work independently (lone working) and as part of a team. Excellent communication and customer service skills. Experience in cleaning and general maintenance. Confident using Microsoft Outlook, Teams, Excel, and Asprey data systems. Relevant qualifications (or equivalent experience) such as Legionella P900, Level 2 VRQ Award in Asset and Building Compliance Awareness. COSHH training is desirable. Our Values: At bpha, we live by our values: We take responsibility: We do what we say and hold ourselves accountable. We show empathy: We respect and listen to every colleague and customer. We are better together: We collaborate, value diversity, and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference for more people. Why Join Us? Be part of a supportive, ambitious team committed to excellence. Make a real impact on the safety and wellbeing of our residents. Opportunities for training and professional development. Work in a role where your actions truly matter, every single day.
Jo in Our Team as a Housing Officer! Are you passionate about making a difference in your community? Do you have a knack for communication and problem-solving? If so, we have an exciting opportunity for you! Our client is seeking a dedicated and enthusiastic Housing Officer to join their team, covering the vibrant Peterborough area, including Kings Lynn, Spalding, and Huntingdon. Hours: Monday - Friday 08:00-16:00. On call evenings & weekends requirement Key Responsibilities: As a Housing Officer, you will play a vital role in ensuring the delivery of essential services to our Service Users. Your responsibilities will include: Support Services: Deliver core support services as outlined in the AASC contract to assist Service Users effectively. Inspections: Conduct monthly property inspections to maintain high standards and compliance with contractual requirements. Welfare Support: Provide guidance and signposting for Service Users, ensuring they understand the available services. Incident Management: Respond to issues, requests, and complaints raised through AIRE Services and manage incidents efficiently. Reporting: Maintain accurate records and timely reporting on visits, inspections, repairs, and incidents. Essential Skills and Experience: To thrive in this role, you should have: Strong experience in a service environment with excellent communication skills. Knowledge or experience in property management. Exceptional interpersonal skills to engage with Service Users positively. IT literacy, including proficiency in MS Word and Excel. Conflict management abilities to handle challenging situations effectively. Outstanding organisational skills to manage multiple tasks efficiently. Desirable Qualifications: While not essential, the following would be advantageous: Some knowledge of maintenance practises. Experience with safeguarding in a similar environment. A background in security-related roles. Additional Requirements: A valid UK driver's licence is essential as travel within the region is required. Flexibility to work out of hours, including evenings and weekends, as needed. Ability to pass relevant security checks. Working Pattern: Full Time: Monday to Friday, 08:00 - 16:00, with an on-call requirement during evenings and weekends. Why Join Us? Impact: Make a meaningful difference in the lives of Service Users. Community: Be part of a supportive team that values collaboration and communication. Growth: Opportunities for professional development and career advancement. If you're ready to take on this exciting challenge and contribute to creating safe and welcoming environments for our Service Users, we want to hear from you! Join us in making a positive impact-apply today! Our client is an equal opportunity employer and welcomes applications from all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Contractor
Jo in Our Team as a Housing Officer! Are you passionate about making a difference in your community? Do you have a knack for communication and problem-solving? If so, we have an exciting opportunity for you! Our client is seeking a dedicated and enthusiastic Housing Officer to join their team, covering the vibrant Peterborough area, including Kings Lynn, Spalding, and Huntingdon. Hours: Monday - Friday 08:00-16:00. On call evenings & weekends requirement Key Responsibilities: As a Housing Officer, you will play a vital role in ensuring the delivery of essential services to our Service Users. Your responsibilities will include: Support Services: Deliver core support services as outlined in the AASC contract to assist Service Users effectively. Inspections: Conduct monthly property inspections to maintain high standards and compliance with contractual requirements. Welfare Support: Provide guidance and signposting for Service Users, ensuring they understand the available services. Incident Management: Respond to issues, requests, and complaints raised through AIRE Services and manage incidents efficiently. Reporting: Maintain accurate records and timely reporting on visits, inspections, repairs, and incidents. Essential Skills and Experience: To thrive in this role, you should have: Strong experience in a service environment with excellent communication skills. Knowledge or experience in property management. Exceptional interpersonal skills to engage with Service Users positively. IT literacy, including proficiency in MS Word and Excel. Conflict management abilities to handle challenging situations effectively. Outstanding organisational skills to manage multiple tasks efficiently. Desirable Qualifications: While not essential, the following would be advantageous: Some knowledge of maintenance practises. Experience with safeguarding in a similar environment. A background in security-related roles. Additional Requirements: A valid UK driver's licence is essential as travel within the region is required. Flexibility to work out of hours, including evenings and weekends, as needed. Ability to pass relevant security checks. Working Pattern: Full Time: Monday to Friday, 08:00 - 16:00, with an on-call requirement during evenings and weekends. Why Join Us? Impact: Make a meaningful difference in the lives of Service Users. Community: Be part of a supportive team that values collaboration and communication. Growth: Opportunities for professional development and career advancement. If you're ready to take on this exciting challenge and contribute to creating safe and welcoming environments for our Service Users, we want to hear from you! Join us in making a positive impact-apply today! Our client is an equal opportunity employer and welcomes applications from all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are currently recruiting for a temporary Neighbourhood Officer to support housing and community services across the Coventry area, with occasional travel to Worcester and Birmingham as required. This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships. Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham. Contract: Temporary assignment Approx. 3 months initially Flexible hybrid working available Key Responsibilities of a Neighbourhood Officer: Managing a designated neighbourhood patch Delivering effective tenancy and estate management services Responding to anti-social behaviour and tenancy breaches Carrying out estate inspections and property visits Supporting residents with tenancy-related queries and issues Working collaboratively with internal teams and external agencies Ensuring communities are safe, clean, and well maintained Handling safeguarding concerns and supporting vulnerable tenants Maintaining accurate case records and ensuring compliance with housing policies Requirements of a Neighbourhood Officer: Previous experience within a Neighbourhood Officer, Housing Officer, or Tenancy Management role Strong knowledge of housing and tenancy management practices Excellent communication and customer service skills Ability to manage a varied caseload independently Full UK driving licence and access to a vehicle Flexible approach to travel and hybrid working What s on Offer: Flexible hybrid working arrangements Opportunity to work within a supportive housing team Varied and rewarding community-focused role Competitive temporary hourly/day rate depending on experience If this Neighbourhood Officer role is of interest, please apply or contact (url removed)
Jun 16, 2026
Contractor
We are currently recruiting for a temporary Neighbourhood Officer to support housing and community services across the Coventry area, with occasional travel to Worcester and Birmingham as required. This is an excellent opportunity for an experienced housing professional who is passionate about delivering high-quality neighbourhood management services and building strong community relationships. Location Primarily based in Coventry, with occasional travel across Worcester and Birmingham. Contract: Temporary assignment Approx. 3 months initially Flexible hybrid working available Key Responsibilities of a Neighbourhood Officer: Managing a designated neighbourhood patch Delivering effective tenancy and estate management services Responding to anti-social behaviour and tenancy breaches Carrying out estate inspections and property visits Supporting residents with tenancy-related queries and issues Working collaboratively with internal teams and external agencies Ensuring communities are safe, clean, and well maintained Handling safeguarding concerns and supporting vulnerable tenants Maintaining accurate case records and ensuring compliance with housing policies Requirements of a Neighbourhood Officer: Previous experience within a Neighbourhood Officer, Housing Officer, or Tenancy Management role Strong knowledge of housing and tenancy management practices Excellent communication and customer service skills Ability to manage a varied caseload independently Full UK driving licence and access to a vehicle Flexible approach to travel and hybrid working What s on Offer: Flexible hybrid working arrangements Opportunity to work within a supportive housing team Varied and rewarding community-focused role Competitive temporary hourly/day rate depending on experience If this Neighbourhood Officer role is of interest, please apply or contact (url removed)
Location: Plymouth, St Budeaux Estate - hybrid working arrangement Salary: £35,809 to £41,713 per annum Hours: Full time - 36 hours per week Contract Type: Secondment/Fixed term contact - 6 months We're seeking an Visiting Available Homes Officer t o join our team with a positive mindset. You'll be community based, carrying out property inspections, viewings and signups across the local regions. The role of Available Homes Officer is also administrative and therefore flexibility to cover different tasks as required is essential. The key objective is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a good quality service to our customers. We're seeking someone with excellent team working skills and willingness to contribute ideas for improvement. If this sounds like an opportunity for you then please review the full role profile before applying Available Homes Officer Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our careers page for full information on this opportunity. Closing Date: Sunday 21st June 2026 at midnight. This is a hybrid role with a base location at our Plymouth, St Budeux State office. Candidates will be expected to work from, home, the office and travel across the local region as and when required, mileage will be paid. Also please note there will be occasional travel to Birmingham for team meetings. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
Jun 16, 2026
Full time
Location: Plymouth, St Budeaux Estate - hybrid working arrangement Salary: £35,809 to £41,713 per annum Hours: Full time - 36 hours per week Contract Type: Secondment/Fixed term contact - 6 months We're seeking an Visiting Available Homes Officer t o join our team with a positive mindset. You'll be community based, carrying out property inspections, viewings and signups across the local regions. The role of Available Homes Officer is also administrative and therefore flexibility to cover different tasks as required is essential. The key objective is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a good quality service to our customers. We're seeking someone with excellent team working skills and willingness to contribute ideas for improvement. If this sounds like an opportunity for you then please review the full role profile before applying Available Homes Officer Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our careers page for full information on this opportunity. Closing Date: Sunday 21st June 2026 at midnight. This is a hybrid role with a base location at our Plymouth, St Budeux State office. Candidates will be expected to work from, home, the office and travel across the local region as and when required, mileage will be paid. Also please note there will be occasional travel to Birmingham for team meetings. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
This North London Authority are looking for a Quality Assurance & Standards Officer. Details of the role are: Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels. Remove or incorporate service charges into rent levels Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels Investigate the rents for 1,365 properties and establish whether an overcharge has occurred and if so, establish a repayment procedure. Validate rents and refund any overcharges Review the existing property valuations and having a more consistent approach across the housing stock. This exercise needs to be conducted before the impact of rent convergence is modelled. Undertake valuation rationalisation (circa 7500) before rent convergence modelling To apply for this role you must have: Be eligible to work within the UK Experience of leading and facilitating workshops and/or working groups to deliver projects. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Jun 16, 2026
Seasonal
This North London Authority are looking for a Quality Assurance & Standards Officer. Details of the role are: Undertake a reconciliation of affordable rent agreements. Confirm GLA approvals for all affordable rent units Review service charges levied on affordable rented properties and either remove or incorporate them within rent levels. Remove or incorporate service charges into rent levels Determine why London affordable rent properties are being charged a rent above LAR rates. Identify cause and correct LAR rent levels Investigate the rents for 1,365 properties and establish whether an overcharge has occurred and if so, establish a repayment procedure. Validate rents and refund any overcharges Review the existing property valuations and having a more consistent approach across the housing stock. This exercise needs to be conducted before the impact of rent convergence is modelled. Undertake valuation rationalisation (circa 7500) before rent convergence modelling To apply for this role you must have: Be eligible to work within the UK Experience of leading and facilitating workshops and/or working groups to deliver projects. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
The District Council has an exciting opportunity for a Senior Planning Policy Officer (Monitoring and S106) to join the team. Location: Essex, CM7 Salary: £48,165 - £52,518 per annum (Inclusive of market supplement) Job Type: Full time, permanent Closing date: Tuesday 7th July Why choose The District Council? This is an ambitious forward-thinking Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community. The District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Senior Planning Policy Officer (Monitoring and S106) - The Role: Are you passionate about creating high-quality places, influencing strategic planning and delivering meaningful outcomes for local communities? We have an exciting opportunity for an experienced and motivated Senior Planning Policy Officer (Monitoring and S106) to join our team and play a key part in shaping the future of Braintree. Senior Planning Policy Officer (Monitoring and S106) - Key Responsibilities: As a senior member of the Planning Policy Team, you will lead on complex workstreams, contribute to the development of the Council's Local Plan, lead on the monitoring of housing delivery and S106 and support a wide range of planning policy initiatives that help guide sustainable growth across the district. You will have responsibility for ensuring the Council complies with legislative requirements in relation to monitoring S106 planning obligations, including providing supervision of day-to-day tasks of the team to ensure delivery of an excellent service. You will also ensure the Council complies with reporting requirements and internal performance management targets, working to agreed and identifiable timescales. In addition, this role leads on monitoring of housing delivery and 5-year Housing Land Supply, which provides the opportunity to act as an expert witness at Public Inquiries as necessary. Senior Planning Policy Officer (Monitoring and S106) - You: - Have a degree in Town Planning or a related subject - Be a Chartered Town Planner or be eligible for membership of a relevant professional institution - Have experience of Planning Appeals including Hearings/Public Inquiries - Have knowledge and understanding of CIL regulations, statutory guidance and S106 Agreements - Have a working knowledge of planning law, 5-year housing and supply, standard method and housing monitoring - Have a sound understanding of the local plan process - Have excellent interpersonal skills and be able to work collaboratively across teams and with key stakeholders - Have a flexible approach to work, good organisational skills and contribute positively in a team environment Senior Planning Policy Officer (Monitoring and S106) - Benefits: - Competitive pay and benefits - Local government pension scheme - Learning and development for all staff - Staff discounts at local businesses - Staff recognition schemes - Extensive health and wellbeing programme including discounted gym membership What next? This is a fantastic opportunity to make a meaningful impact on the local community. If you are an experienced Planner, keen to make a difference and have great communication and team-working skills, we would love to hear from you. Closing date for receipt of applications is midnight on Tuesday 7th July. Interviews will be held during the week commencing 20th July. To submit your application for this exciting Senior Planning Policy Officer (Monitoring and S106) opportunity, please click 'Apply' now!
Jun 16, 2026
Full time
The District Council has an exciting opportunity for a Senior Planning Policy Officer (Monitoring and S106) to join the team. Location: Essex, CM7 Salary: £48,165 - £52,518 per annum (Inclusive of market supplement) Job Type: Full time, permanent Closing date: Tuesday 7th July Why choose The District Council? This is an ambitious forward-thinking Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community. The District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Senior Planning Policy Officer (Monitoring and S106) - The Role: Are you passionate about creating high-quality places, influencing strategic planning and delivering meaningful outcomes for local communities? We have an exciting opportunity for an experienced and motivated Senior Planning Policy Officer (Monitoring and S106) to join our team and play a key part in shaping the future of Braintree. Senior Planning Policy Officer (Monitoring and S106) - Key Responsibilities: As a senior member of the Planning Policy Team, you will lead on complex workstreams, contribute to the development of the Council's Local Plan, lead on the monitoring of housing delivery and S106 and support a wide range of planning policy initiatives that help guide sustainable growth across the district. You will have responsibility for ensuring the Council complies with legislative requirements in relation to monitoring S106 planning obligations, including providing supervision of day-to-day tasks of the team to ensure delivery of an excellent service. You will also ensure the Council complies with reporting requirements and internal performance management targets, working to agreed and identifiable timescales. In addition, this role leads on monitoring of housing delivery and 5-year Housing Land Supply, which provides the opportunity to act as an expert witness at Public Inquiries as necessary. Senior Planning Policy Officer (Monitoring and S106) - You: - Have a degree in Town Planning or a related subject - Be a Chartered Town Planner or be eligible for membership of a relevant professional institution - Have experience of Planning Appeals including Hearings/Public Inquiries - Have knowledge and understanding of CIL regulations, statutory guidance and S106 Agreements - Have a working knowledge of planning law, 5-year housing and supply, standard method and housing monitoring - Have a sound understanding of the local plan process - Have excellent interpersonal skills and be able to work collaboratively across teams and with key stakeholders - Have a flexible approach to work, good organisational skills and contribute positively in a team environment Senior Planning Policy Officer (Monitoring and S106) - Benefits: - Competitive pay and benefits - Local government pension scheme - Learning and development for all staff - Staff discounts at local businesses - Staff recognition schemes - Extensive health and wellbeing programme including discounted gym membership What next? This is a fantastic opportunity to make a meaningful impact on the local community. If you are an experienced Planner, keen to make a difference and have great communication and team-working skills, we would love to hear from you. Closing date for receipt of applications is midnight on Tuesday 7th July. Interviews will be held during the week commencing 20th July. To submit your application for this exciting Senior Planning Policy Officer (Monitoring and S106) opportunity, please click 'Apply' now!
Investment/Asset Manager Job based in Glasgow Your New RoleAs Investment Manager, you will take responsibility for the successful delivery of the organisation's planned maintenance and major works programmes. Your duties will include: Leading and managing planned maintenance and major repair projects from inception to completion Monitoring project budgets, ensuring cost control and reporting variances Preparing specifications, tender documents and supporting procurement activity Managing contractors to ensure work is delivered on time, within budget and to required quality standards Ensuring full compliance with health & safety, CDM and regulatory requirements Working closely with internal teams to deliver services to tenants and factored owners Carrying out consultations and maintaining clear communication with customers throughout project delivery Developing and reviewing procedures to support effective project management Producing performance reports for senior management and governance groups Gathering customer feedback and implementing service improvements Line-managing an Investment Officer and supporting wider asset management priorities What You'll Need to Succeed Experience managing planned maintenance and/or major repair projects Strong programme and project management skills Proven contract management experience in property repairs or maintenance. Knowledge of H&S and CDM regulations Excellent communication skills with a customer-focused approach Ability to manage budgets and deliver value for money Strong IT skills, including Microsoft Office and project management tools Degree-level qualification or equivalent experience Full UK driving licence and access to a vehicle What You'll Get in Return Immediate start Competitive daily rate (Grade 8 equivalent) Opportunity to lead significant investment programmes Supportive team environment Valuable experience within a respected Housing Association What You Need to Do Now If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or get in touch for more information.If this job isn't quite right for you, but you're exploring new opportunities, we'd be happy to have a confidential discussion about your next step.
Jun 16, 2026
Seasonal
Investment/Asset Manager Job based in Glasgow Your New RoleAs Investment Manager, you will take responsibility for the successful delivery of the organisation's planned maintenance and major works programmes. Your duties will include: Leading and managing planned maintenance and major repair projects from inception to completion Monitoring project budgets, ensuring cost control and reporting variances Preparing specifications, tender documents and supporting procurement activity Managing contractors to ensure work is delivered on time, within budget and to required quality standards Ensuring full compliance with health & safety, CDM and regulatory requirements Working closely with internal teams to deliver services to tenants and factored owners Carrying out consultations and maintaining clear communication with customers throughout project delivery Developing and reviewing procedures to support effective project management Producing performance reports for senior management and governance groups Gathering customer feedback and implementing service improvements Line-managing an Investment Officer and supporting wider asset management priorities What You'll Need to Succeed Experience managing planned maintenance and/or major repair projects Strong programme and project management skills Proven contract management experience in property repairs or maintenance. Knowledge of H&S and CDM regulations Excellent communication skills with a customer-focused approach Ability to manage budgets and deliver value for money Strong IT skills, including Microsoft Office and project management tools Degree-level qualification or equivalent experience Full UK driving licence and access to a vehicle What You'll Get in Return Immediate start Competitive daily rate (Grade 8 equivalent) Opportunity to lead significant investment programmes Supportive team environment Valuable experience within a respected Housing Association What You Need to Do Now If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or get in touch for more information.If this job isn't quite right for you, but you're exploring new opportunities, we'd be happy to have a confidential discussion about your next step.
Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Seasonal
Income Recovery Officer Location: Hornchurch, Essex (Hybrid - 1 day office / 4 days WFH) Hourly Rate: 19 per hour PAYE or 24.74 per hour Umbrella Duration: 3-month contract (with scope for extension thereafter) The Opportunity We're currently supporting our public sector client in recruiting an experienced Income Recovery Officer to join their busy Housing Team. This is a fantastic opportunity to play a key role in maximising rental income, reducing arrears, and supporting tenants in sustaining their tenancies within a supportive and forward-thinking local authority. With a flexible hybrid model (just 1 day per week in the office), this role offers a great balance of autonomy and collaboration. The Role As an Income Recovery Officer, you will be responsible for managing a caseload of rent accounts and taking appropriate action to recover outstanding debt, including legal action where required. You will act as a key point of contact between tenants, the Council, and external partners, helping to deliver a professional, efficient, and customer-focused income recovery service. Key Responsibilities Manage rent arrears cases from early intervention through to legal action Maximise rent collection and minimise arrears across housing stock Prepare legal documentation and attend court hearings as required Conduct tenant interviews, correspondence, and home visits Provide advice and support to tenants to help sustain tenancies Refer vulnerable tenants to relevant support services (e.g. welfare, debt advice) Work closely with internal teams (e.g. Housing, ASB, Benefits) to deliver joined-up solutions Monitor accounts, analyse arrears trends, and take appropriate action Maintain accurate records and case management systems Contribute to continuous improvement within the Income Recovery Team About You We're looking for someone who can confidently manage a challenging caseload while maintaining a customer-focused and empathetic approach. Essential Experience Proven experience in rent income management or housing income recovery Strong background in debt recovery, including legal processes and court attendance Experience managing complex casework Confident dealing directly with the public Knowledge & Skills Good understanding of: Rent arrears recovery processes Legal notices and court procedures Landlord & tenant law (ideally within a local authority setting) Knowledge of welfare benefits, debt advice, or tenancy sustainment (desirable) Strong communication and negotiation skills Excellent organisational skills and ability to manage your own workload Competent with IT systems and databases Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Resident Engagement Officer Location: Home Based, covering theNorth East Salary: £32,300 per annum plus £3,715 car allowance Vacancy Type: Permanent, Full Time It matters. So we re bringing it closer to home. Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn t just gather feedback, but turns it into meaningful change for customers and neighbourhoods. This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day. What you ll be doing You ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities. In this role, you will: Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups Turn customer feedback into clear, actionable insight that drives service improvements Support colleagues across the organisation to engage effectively and confidently with customers Coordinate and support customer panels, forums and scrutiny groups Capture, analyse and share feedback to influence decision-making at all levels Promote engagement opportunities using a variety of channels to maximise reach and inclusion Work collaboratively across teams to ensure customer voice leads to real, visible change Represent Stonewater within local communities, partnerships and events Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations What you ll bring You re someone who connects easily with people and genuinely cares about making a difference. We re looking for: Experience in customer engagement, community work, or customer service Strong communication skills, with the ability to engage a wide range of audiences A natural ability to build trust and rapport with customers and community groups Good organisational skills and attention to detail An understanding of housing services or a strong willingness to learn A clear commitment to equality, diversity and inclusion Confidence working independently while staying connected to a wider team IT confidence, including using digital tools to support engagement Location and flexibility This role is home based, but you ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality. Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is a chance to help shape services that truly reflect what customers need. If you re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we d love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jun 16, 2026
Full time
Resident Engagement Officer Location: Home Based, covering theNorth East Salary: £32,300 per annum plus £3,715 car allowance Vacancy Type: Permanent, Full Time It matters. So we re bringing it closer to home. Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We ve listened. That s why we re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn t just gather feedback, but turns it into meaningful change for customers and neighbourhoods. This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day. What you ll be doing You ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities. In this role, you will: Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups Turn customer feedback into clear, actionable insight that drives service improvements Support colleagues across the organisation to engage effectively and confidently with customers Coordinate and support customer panels, forums and scrutiny groups Capture, analyse and share feedback to influence decision-making at all levels Promote engagement opportunities using a variety of channels to maximise reach and inclusion Work collaboratively across teams to ensure customer voice leads to real, visible change Represent Stonewater within local communities, partnerships and events Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations What you ll bring You re someone who connects easily with people and genuinely cares about making a difference. We re looking for: Experience in customer engagement, community work, or customer service Strong communication skills, with the ability to engage a wide range of audiences A natural ability to build trust and rapport with customers and community groups Good organisational skills and attention to detail An understanding of housing services or a strong willingness to learn A clear commitment to equality, diversity and inclusion Confidence working independently while staying connected to a wider team IT confidence, including using digital tools to support engagement Location and flexibility This role is home based, but you ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality. Why join us? At Stonewater, our customer promise is We are proud to make things personal; if it matters to our customers, it matters to us. This is a chance to help shape services that truly reflect what customers need. If you re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we d love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Sheltered Housing Officer London Hybrid Working Rate: £25.10 per hour (Umbrella) Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (36 Hours Per Week) Role summary Working as part of a dedicated housing team, you will play a key role in maintaining safe, supportive, and well-managed housing environments. You will support residents to sustain their tenancies, access appropriate services, and maintain a positive quality of life through a proactive and person-centred approach. This is a fully on-site role requiring attendance across sheltered housing schemes five days per week. What you will do as a Sheltered Housing Officer Deliver an enhanced tenancy and estate management service tailored to older and vulnerable residents Carry out regular scheme inspections to ensure communal areas are safe, clean, and well maintained Coordinate with voids and property teams to support the rehousing process, including inspections, viewings, and tenancy sign-ups Support residents with tenancy sustainment, welfare benefits, and rent account management, taking early action to prevent arrears Identify and report tenancy breaches including antisocial behaviour, illegal occupation, and subletting Respond appropriately to emergencies while maintaining compliance with safeguarding and health & safety procedures What you will need as a Sheltered Housing Officer Previous experience within housing management, supported housing, or a customer-facing role supporting older or vulnerable residents Strong understanding of tenancy management, rent arrears prevention, and relevant housing legislation Knowledge of safeguarding procedures and experience supporting vulnerable individuals Excellent communication and organisational skills with the ability to manage competing priorities Confident using IT systems to accurately update and maintain housing records Empathetic, adaptable, and self-motivated with a genuine passion for improving residents' wellbeing Ability to work fully on-site across sheltered housing schemes five days per week What's on offer £25.10 per hour Umbrella Hybrid working arrangement with site-based responsibilities Opportunity to make a meaningful impact within sheltered housing services Supportive team environment within a well-established housing service Apply now or contact the team to discuss the Sheltered Housing Officer opportunity further.
Jun 16, 2026
Contractor
Sheltered Housing Officer London Hybrid Working Rate: £25.10 per hour (Umbrella) Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (36 Hours Per Week) Role summary Working as part of a dedicated housing team, you will play a key role in maintaining safe, supportive, and well-managed housing environments. You will support residents to sustain their tenancies, access appropriate services, and maintain a positive quality of life through a proactive and person-centred approach. This is a fully on-site role requiring attendance across sheltered housing schemes five days per week. What you will do as a Sheltered Housing Officer Deliver an enhanced tenancy and estate management service tailored to older and vulnerable residents Carry out regular scheme inspections to ensure communal areas are safe, clean, and well maintained Coordinate with voids and property teams to support the rehousing process, including inspections, viewings, and tenancy sign-ups Support residents with tenancy sustainment, welfare benefits, and rent account management, taking early action to prevent arrears Identify and report tenancy breaches including antisocial behaviour, illegal occupation, and subletting Respond appropriately to emergencies while maintaining compliance with safeguarding and health & safety procedures What you will need as a Sheltered Housing Officer Previous experience within housing management, supported housing, or a customer-facing role supporting older or vulnerable residents Strong understanding of tenancy management, rent arrears prevention, and relevant housing legislation Knowledge of safeguarding procedures and experience supporting vulnerable individuals Excellent communication and organisational skills with the ability to manage competing priorities Confident using IT systems to accurately update and maintain housing records Empathetic, adaptable, and self-motivated with a genuine passion for improving residents' wellbeing Ability to work fully on-site across sheltered housing schemes five days per week What's on offer £25.10 per hour Umbrella Hybrid working arrangement with site-based responsibilities Opportunity to make a meaningful impact within sheltered housing services Supportive team environment within a well-established housing service Apply now or contact the team to discuss the Sheltered Housing Officer opportunity further.
KM Education Recruitment Ltd
Penwortham, Lancashire
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Jun 16, 2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities.Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes.Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About YouWe are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment.You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!
Jun 16, 2026
Seasonal
We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities.Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes.Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About YouWe are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment.You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
ASB Officer Location: North Herts Salary: 23-25 per hour Duration: Temporary Greenacre are pleased to be supporting a North Herts based social housing provider with their recruitment of an interim ASB Officer. The ideal candidate will have experience of managing ASB cases. What will you do in the role? Managing low level ASB cases Handling neighbourhood disputes Draft notices of seeking possession Managing own caseload Who would excel in this role? Experience of working as an ASB Officer, or Housing Officer and of handling low level ASB cases Experience of managing a caseload of low level ASB cases This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Jun 16, 2026
Seasonal
ASB Officer Location: North Herts Salary: 23-25 per hour Duration: Temporary Greenacre are pleased to be supporting a North Herts based social housing provider with their recruitment of an interim ASB Officer. The ideal candidate will have experience of managing ASB cases. What will you do in the role? Managing low level ASB cases Handling neighbourhood disputes Draft notices of seeking possession Managing own caseload Who would excel in this role? Experience of working as an ASB Officer, or Housing Officer and of handling low level ASB cases Experience of managing a caseload of low level ASB cases This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch. This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners. Housing Officer - Tenancy Management Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start The Role As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies. Key responsibilities include: Managing a large patch, taking full ownership of tenancy and estate management Handling complex tenancy issues, including enforcement and legal action Investigating and resolving anti-social behaviour (ASB) cases Carrying out estate inspections and identifying improvements Supporting vulnerable residents to sustain their tenancies Working closely with internal teams, contractors, and external agencies Responding to complaints, enquiries, and casework professionally and efficiently About You We are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload. You will have: Proven experience in tenancy management within social housing Experience managing a large patch and complex caseloads Strong knowledge of housing legislation and ASB processes Experience preparing cases for legal action and court Excellent communication and relationship-building skills Ability to prioritise effectively and work under pressure A proactive, solutions-focused approach Why Apply? Opportunity to work in a challenging but rewarding frontline role Make a real impact on residents and communities Gain experience managing a large and varied housing patch Work with a supportive and collaborative team If you are an experienced Housing Officer looking for your next contract and confident managing tenancies at scale, apply today through Adecco. This role is subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Contractor
Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch. This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners. Housing Officer - Tenancy Management Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start The Role As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies. Key responsibilities include: Managing a large patch, taking full ownership of tenancy and estate management Handling complex tenancy issues, including enforcement and legal action Investigating and resolving anti-social behaviour (ASB) cases Carrying out estate inspections and identifying improvements Supporting vulnerable residents to sustain their tenancies Working closely with internal teams, contractors, and external agencies Responding to complaints, enquiries, and casework professionally and efficiently About You We are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload. You will have: Proven experience in tenancy management within social housing Experience managing a large patch and complex caseloads Strong knowledge of housing legislation and ASB processes Experience preparing cases for legal action and court Excellent communication and relationship-building skills Ability to prioritise effectively and work under pressure A proactive, solutions-focused approach Why Apply? Opportunity to work in a challenging but rewarding frontline role Make a real impact on residents and communities Gain experience managing a large and varied housing patch Work with a supportive and collaborative team If you are an experienced Housing Officer looking for your next contract and confident managing tenancies at scale, apply today through Adecco. This role is subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
