Selections Executive £41,125 per annum FTE 3-month fixed term contract, possible extension 35 hours per week, 28 hours considered 2 days in the London office, flexible options if required Starting asap Every day, seriously ill children and their families rely on the extraordinary care provided at this children's hospital. The charity exists to help give these children the best possible chance, funding groundbreaking research, advanced medical equipment, family support services, and world-class facilities. Working for this organisation brings many big positives including being part of an ambitious and supportive organisation helping to transform the lives of seriously ill children. You will work alongside passionate colleagues in an inclusive and collaborative environment where innovation and impact are encouraged. Charity People are proud to be partnering with this wonderful organisation who require a Selections Executive to join their Fundraising directorate and play a key role in delivering high-quality data selections that help drive fundraising performance and supporter engagement. As Selections Executive, you will support the day-to-day delivery of the charity's campaign selections, ensuring fundraising teams have accurate, timely and compliant supporter data to maximise campaign success. Working closely with internal stakeholders, you will interpret campaign briefs, build and deliver selections, maintain selection documentation, and support data quality improvement initiatives. You will also contribute to ensuring supporter data is managed in line with GDPR and best practice. This is an excellent opportunity for someone with strong data and fundraising knowledge who enjoys working collaboratively in a fast-paced environment. Key responsibilities: Deliver accurate and timely data selections in line with agreed SLAs Support the Selections Manager with various campaign selections Work with stakeholders to understand and interpret campaign requirements Produce and maintain clear documentation for all selections Data imports and exports Ensure compliance with GDPR and data integrity processes Contribute to continuous improvement and supporter experience across fundraising all activities You will bring: Experience in a fundraising data department Experience using relationship databases and data warehouses Practical experience delivering multiple campaign selections Strong SQL skills (essential) Knowledge of fundraising activities and supporter data practices Understanding of GDPR and data protection legislation Excellent communication and stakeholder management skills A collaborative and proactive approach to work This is an excellent opportunity for someone with strong data and fundraising knowledge who enjoys working collaboratively in a fast-paced environment. Due to the need for a new Selections Executive to be in post. And it being an interim role, the hiring manager can be flexible around considering flexible working options. They would like the successful postholder in to post by July. So please do apply and reach out for more information. Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Jun 10, 2026
Full time
Selections Executive £41,125 per annum FTE 3-month fixed term contract, possible extension 35 hours per week, 28 hours considered 2 days in the London office, flexible options if required Starting asap Every day, seriously ill children and their families rely on the extraordinary care provided at this children's hospital. The charity exists to help give these children the best possible chance, funding groundbreaking research, advanced medical equipment, family support services, and world-class facilities. Working for this organisation brings many big positives including being part of an ambitious and supportive organisation helping to transform the lives of seriously ill children. You will work alongside passionate colleagues in an inclusive and collaborative environment where innovation and impact are encouraged. Charity People are proud to be partnering with this wonderful organisation who require a Selections Executive to join their Fundraising directorate and play a key role in delivering high-quality data selections that help drive fundraising performance and supporter engagement. As Selections Executive, you will support the day-to-day delivery of the charity's campaign selections, ensuring fundraising teams have accurate, timely and compliant supporter data to maximise campaign success. Working closely with internal stakeholders, you will interpret campaign briefs, build and deliver selections, maintain selection documentation, and support data quality improvement initiatives. You will also contribute to ensuring supporter data is managed in line with GDPR and best practice. This is an excellent opportunity for someone with strong data and fundraising knowledge who enjoys working collaboratively in a fast-paced environment. Key responsibilities: Deliver accurate and timely data selections in line with agreed SLAs Support the Selections Manager with various campaign selections Work with stakeholders to understand and interpret campaign requirements Produce and maintain clear documentation for all selections Data imports and exports Ensure compliance with GDPR and data integrity processes Contribute to continuous improvement and supporter experience across fundraising all activities You will bring: Experience in a fundraising data department Experience using relationship databases and data warehouses Practical experience delivering multiple campaign selections Strong SQL skills (essential) Knowledge of fundraising activities and supporter data practices Understanding of GDPR and data protection legislation Excellent communication and stakeholder management skills A collaborative and proactive approach to work This is an excellent opportunity for someone with strong data and fundraising knowledge who enjoys working collaboratively in a fast-paced environment. Due to the need for a new Selections Executive to be in post. And it being an interim role, the hiring manager can be flexible around considering flexible working options. They would like the successful postholder in to post by July. So please do apply and reach out for more information. Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Belfast Health and Social Care Trust
City, Belfast
Belfast Health and Social Care Trust is now recruiting for Senior Practitioners to join their Children's Community Services Team. Band: 7 Reports to: Senior Social Worker Responsible to: Director of Social Work, Children's Community Services Job Summary In this role you will primarily responsible for the direct provision of quality social work services to children and families. You will be required to exercise enhanced responsibilities in relation to the case management process and/or involve the discharge of statutory duties in respect of children in need. These include: The ability to demonstrate enhanced levels of practice Competence/skills in areas such as direct practice with children and families multi-agency working user and carer involvement Knowledge of organisation systems and process and the wider social policy context You will also be expected to provide support and advice to other team members, and continue to attend to your professional development through training, supervision and learning. Essential Criteria Current registration with the Northern Ireland Social Care Council on the social work part of the register OR Have Current Registration with one of the Social Care Regulatory Bodies in England, Scotland or Wales and be eligible to register with NISCC. In these circumstances applicants must be able to demonstrate at interview they will be in a position to register with NISCC should they be offered a post with the Trust by providing evidence of their current Registration. Before taking up appointment, applicants must have secured Registration with NISCC on the Social Work Part of the Register. A minimum of 3 years' post qualifying experience, gained in working with families and children , by end of July 2026 A current full driving licence valid in the UK and access to a car. This criterion will be waived in the case of an applicant whose disability prohibits driving, but who is able to organise suitable alternative arrangements Having achieved or giving a commitment to achieve an award in social work within the NI PQ Framework and linked to the service area, within three years of appointment to the post Knowledge of legislation, policy, procedures and current issues in Family and Child Care Evidence of experience of working with children and families gained in programmes of care other than the Family and Child Care programme may also be submitted. Desirable Criteria Ability to communicate effectively in speech and writing. The ability to work in partnership with staff within and outside the programme of care. Experience in the use of Microsoft office products including at least one of the core packages i.e. Outlook (Email) Word, Excel, PowerPoint or MS Access. Effective Planning & Organisational skills with an ability to prioritise own workload. Effective Communications skills to meet the needs of the post in full. Ability to identify solutions to problems and implement them effectively. Demonstrate a commitment to the provision of high quality and safe services with an ability to drive a culture of continuous improvement including a capacity and commitment to contribute to the learning and development of staff, colleagues and students. Ability to work in a computer literate environment. For more information and to apply, please visit: The closing date for applications is Tuesday 30th June 2026 at 4.30pm Be Proud. Be Part of It.
Jun 10, 2026
Full time
Belfast Health and Social Care Trust is now recruiting for Senior Practitioners to join their Children's Community Services Team. Band: 7 Reports to: Senior Social Worker Responsible to: Director of Social Work, Children's Community Services Job Summary In this role you will primarily responsible for the direct provision of quality social work services to children and families. You will be required to exercise enhanced responsibilities in relation to the case management process and/or involve the discharge of statutory duties in respect of children in need. These include: The ability to demonstrate enhanced levels of practice Competence/skills in areas such as direct practice with children and families multi-agency working user and carer involvement Knowledge of organisation systems and process and the wider social policy context You will also be expected to provide support and advice to other team members, and continue to attend to your professional development through training, supervision and learning. Essential Criteria Current registration with the Northern Ireland Social Care Council on the social work part of the register OR Have Current Registration with one of the Social Care Regulatory Bodies in England, Scotland or Wales and be eligible to register with NISCC. In these circumstances applicants must be able to demonstrate at interview they will be in a position to register with NISCC should they be offered a post with the Trust by providing evidence of their current Registration. Before taking up appointment, applicants must have secured Registration with NISCC on the Social Work Part of the Register. A minimum of 3 years' post qualifying experience, gained in working with families and children , by end of July 2026 A current full driving licence valid in the UK and access to a car. This criterion will be waived in the case of an applicant whose disability prohibits driving, but who is able to organise suitable alternative arrangements Having achieved or giving a commitment to achieve an award in social work within the NI PQ Framework and linked to the service area, within three years of appointment to the post Knowledge of legislation, policy, procedures and current issues in Family and Child Care Evidence of experience of working with children and families gained in programmes of care other than the Family and Child Care programme may also be submitted. Desirable Criteria Ability to communicate effectively in speech and writing. The ability to work in partnership with staff within and outside the programme of care. Experience in the use of Microsoft office products including at least one of the core packages i.e. Outlook (Email) Word, Excel, PowerPoint or MS Access. Effective Planning & Organisational skills with an ability to prioritise own workload. Effective Communications skills to meet the needs of the post in full. Ability to identify solutions to problems and implement them effectively. Demonstrate a commitment to the provision of high quality and safe services with an ability to drive a culture of continuous improvement including a capacity and commitment to contribute to the learning and development of staff, colleagues and students. Ability to work in a computer literate environment. For more information and to apply, please visit: The closing date for applications is Tuesday 30th June 2026 at 4.30pm Be Proud. Be Part of It.
Head of Marketing Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £50,000-60,000 The Marketing Manager plays a central role in shaping the school's brand, digital presence and communications strategy, with a strong focus on supporting pupil recruitment and retention. The role requires exceptional communication skills, creativity, strong digital capability, strategic thinking and meticulous attention to detail. Working closely with the Director and the wider Admissions team, the postholder will lead a small team and manage the operational delivery of the annual Admissions and Marketing plan, ensuring a high quality experience for prospective and current families throughout their journey with the school. Direct line management of Marketing Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Strong digital literacy, including confident use of website CMS platforms, SEO tools, analytics dashboards and social media management systems Advanced content creation skills, including photography, videography, short form video production and editing Imaginative and creative approach to marketing and digital storytelling Excellent interpersonal skills and the ability to build positive relationships with prospective parents, current families and colleagues across the school community Strong organisational skills with the ability to manage multiple deadlines, particularly during peak periods Awareness of emerging marketing technologies and trends, with the ability to apply them to enhance brand presence and customer experience Experience managing external agencies - such as web developers, photographers and videographers - ensuring strong performance, value for money and high quality delivery across all projects Experience of managing budgets effectively Proven ability to lead, support and develop team members ensuring high quality output and professional growth Responsibilities Marketing Communications Help to develop and maintain and update clear brand guidelines and visual assets to ensure a consistent, authentic and engaging school identity Oversee the production, editing and distribution of all marketing materials - print and digital Act as the school's lead digital storyteller, ensuring content reflects the school's values, achievements and community Lead the creation of engaging visual content, including photography, videography and short form video Ensure communication with current families is thoughtful, consistent and engaging, strengthening loyalty and positive word of mouth Digital Marketing, Social Media & Website Lead the planning, creation and management of digital content across the website and social media channels Working with the Director, ensure all communication - internal and external - is clear, timely and aligned with the school's aims Work with the Director to develop and maintain a rolling digital and social media strategy Define and track KPIs for digital communications aligned to school goals Use data and performance insights from advertising, digital platforms, social media and website analytics to inform decisions and improve results Provide regular reporting using Google Analytics, social media insights and monitoring tools Monitor online conversations and parent/community sentiment to inform content planning and customer service responses Manage ongoing website development, including site audits, SEO improvements, CMS upgrades and content migration where required Admissions Marketing & Support Collaborate closely with the Admissions Managers to shape communications for prospective parents from enquiry to acceptance Work with the Director to design and deliver research and insight gathering Implement the school's marketing plan to support pupil recruitment and strengthen public perception Manage the strategic and operational delivery of advertising campaigns for pupil recruitment Parent Experience Supports the Director in leading clear, timely and consistent school to parent communication across all channels, ensuring families feel informed, valued and connected Oversees the creation, accuracy and ongoing maintenance of parent guides, ensuring information is accessible, up to date and aligned with school policies and expectations Manages the parent portal, ensuring content is well structured, intuitive to navigate and reflective of the school's communication standards Leads and supports pupil and family onboarding processes, ensuring new families receive a warm, well organised and seamless introduction to school life, from offer acceptance through to their first term Contributes to pupil retention strategies by understanding parent needs, monitoring sentiment and identifying opportunities to strengthen engagement throughout the parent journey Ensures the end to end parent experience - from first enquiry to ongoing school life - is positive, consistent and aligned with the school's values Led by the Director, work collaboratively with Admissions, Pastoral, Academic and Operational teams to ensure parents receive a seamless, joined up experience at every stage Uses feedback, data and insights to identify areas for improvement and recommend changes that enhance parent satisfaction and loyalty Internal Communications Champion a marketing and customer focused culture across the school Ensure all staff are informed and engaged with the school's marketing activities Maintain a visible presence among pupils and staff, gathering insights that inform authentic storytelling Work collaboratively with other departments across the school - including Development, Alumni Relations and Colfe's Leisure Services - providing guidance, branding support and high quality marketing materials to ensure consistency and strengthen the school's overall identity Person Specification Essential Significant experience in a marketing leadership role, ideally within education, membership organisations, charities or similarly relationship driven sectors Proven track record of delivering successful, integrated marketing and communications strategies that support customer acquisition and retention Demonstrable experience in digital marketing, including website management, SEO, analytics, social media strategy and content optimisation Significant experience either managing the production of, or creating, digital content including photography, videography, short form video production and editing Experience managing external agencies (e.g., designers, photographers, videographers, web developers) to ensure high quality, cost effective delivery Experience managing budgets and monitoring spend against strategic priorities Experience leading and developing team members, with the ability to inspire, support and hold others to high standards Desirable CIM Level 6 or above Diploma in Professional Marketing; AMCIS Diploma in Marketing or relevant certificates in digital marketing (i.e. Google analytics certification or Meta Blueprint) Experience working within an independent school or education setting Familiarity with school MIS/CRM systems, admissions pipelines or customer journey mapping Understanding of parent engagement, customer experience design or community based marketing Personal Qualities Warm, approachable and confident, with a genuine interest in people and community Proactive, solutions focused and able to work independently while knowing when to seek guidance Resilient and calm under pressure, particularly during busy admissions cycles Enthusiastic about school life, with a willingness to be visible, engaged and present across the community Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically via the button below. Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
Jun 10, 2026
Full time
Head of Marketing Reporting to: Director of Admissions & Marketing Contract: Full time, term time only plus 30 days in holidays Additional expectations: Occasional evening, weekend and holiday work (particularly in the autumn term) Salary: FTE £50,000-60,000 The Marketing Manager plays a central role in shaping the school's brand, digital presence and communications strategy, with a strong focus on supporting pupil recruitment and retention. The role requires exceptional communication skills, creativity, strong digital capability, strategic thinking and meticulous attention to detail. Working closely with the Director and the wider Admissions team, the postholder will lead a small team and manage the operational delivery of the annual Admissions and Marketing plan, ensuring a high quality experience for prospective and current families throughout their journey with the school. Direct line management of Marketing Officer and shared line management of Data & Systems Officer. Key Skills and Attributes Strong digital literacy, including confident use of website CMS platforms, SEO tools, analytics dashboards and social media management systems Advanced content creation skills, including photography, videography, short form video production and editing Imaginative and creative approach to marketing and digital storytelling Excellent interpersonal skills and the ability to build positive relationships with prospective parents, current families and colleagues across the school community Strong organisational skills with the ability to manage multiple deadlines, particularly during peak periods Awareness of emerging marketing technologies and trends, with the ability to apply them to enhance brand presence and customer experience Experience managing external agencies - such as web developers, photographers and videographers - ensuring strong performance, value for money and high quality delivery across all projects Experience of managing budgets effectively Proven ability to lead, support and develop team members ensuring high quality output and professional growth Responsibilities Marketing Communications Help to develop and maintain and update clear brand guidelines and visual assets to ensure a consistent, authentic and engaging school identity Oversee the production, editing and distribution of all marketing materials - print and digital Act as the school's lead digital storyteller, ensuring content reflects the school's values, achievements and community Lead the creation of engaging visual content, including photography, videography and short form video Ensure communication with current families is thoughtful, consistent and engaging, strengthening loyalty and positive word of mouth Digital Marketing, Social Media & Website Lead the planning, creation and management of digital content across the website and social media channels Working with the Director, ensure all communication - internal and external - is clear, timely and aligned with the school's aims Work with the Director to develop and maintain a rolling digital and social media strategy Define and track KPIs for digital communications aligned to school goals Use data and performance insights from advertising, digital platforms, social media and website analytics to inform decisions and improve results Provide regular reporting using Google Analytics, social media insights and monitoring tools Monitor online conversations and parent/community sentiment to inform content planning and customer service responses Manage ongoing website development, including site audits, SEO improvements, CMS upgrades and content migration where required Admissions Marketing & Support Collaborate closely with the Admissions Managers to shape communications for prospective parents from enquiry to acceptance Work with the Director to design and deliver research and insight gathering Implement the school's marketing plan to support pupil recruitment and strengthen public perception Manage the strategic and operational delivery of advertising campaigns for pupil recruitment Parent Experience Supports the Director in leading clear, timely and consistent school to parent communication across all channels, ensuring families feel informed, valued and connected Oversees the creation, accuracy and ongoing maintenance of parent guides, ensuring information is accessible, up to date and aligned with school policies and expectations Manages the parent portal, ensuring content is well structured, intuitive to navigate and reflective of the school's communication standards Leads and supports pupil and family onboarding processes, ensuring new families receive a warm, well organised and seamless introduction to school life, from offer acceptance through to their first term Contributes to pupil retention strategies by understanding parent needs, monitoring sentiment and identifying opportunities to strengthen engagement throughout the parent journey Ensures the end to end parent experience - from first enquiry to ongoing school life - is positive, consistent and aligned with the school's values Led by the Director, work collaboratively with Admissions, Pastoral, Academic and Operational teams to ensure parents receive a seamless, joined up experience at every stage Uses feedback, data and insights to identify areas for improvement and recommend changes that enhance parent satisfaction and loyalty Internal Communications Champion a marketing and customer focused culture across the school Ensure all staff are informed and engaged with the school's marketing activities Maintain a visible presence among pupils and staff, gathering insights that inform authentic storytelling Work collaboratively with other departments across the school - including Development, Alumni Relations and Colfe's Leisure Services - providing guidance, branding support and high quality marketing materials to ensure consistency and strengthen the school's overall identity Person Specification Essential Significant experience in a marketing leadership role, ideally within education, membership organisations, charities or similarly relationship driven sectors Proven track record of delivering successful, integrated marketing and communications strategies that support customer acquisition and retention Demonstrable experience in digital marketing, including website management, SEO, analytics, social media strategy and content optimisation Significant experience either managing the production of, or creating, digital content including photography, videography, short form video production and editing Experience managing external agencies (e.g., designers, photographers, videographers, web developers) to ensure high quality, cost effective delivery Experience managing budgets and monitoring spend against strategic priorities Experience leading and developing team members, with the ability to inspire, support and hold others to high standards Desirable CIM Level 6 or above Diploma in Professional Marketing; AMCIS Diploma in Marketing or relevant certificates in digital marketing (i.e. Google analytics certification or Meta Blueprint) Experience working within an independent school or education setting Familiarity with school MIS/CRM systems, admissions pipelines or customer journey mapping Understanding of parent engagement, customer experience design or community based marketing Personal Qualities Warm, approachable and confident, with a genuine interest in people and community Proactive, solutions focused and able to work independently while knowing when to seek guidance Resilient and calm under pressure, particularly during busy admissions cycles Enthusiastic about school life, with a willingness to be visible, engaged and present across the community Application procedure: The recruitment process will require all applicants to complete an application form, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures. The application should be submitted electronically via the button below. Applications should be sent by 12noon on Friday 12th June. Colfe's reserves the right to appoint to this post before the closing date if necessary. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
Your new company A job opportunity has arisen for a Senior Delivery Manager to join a highly established and rapidly expanding organisation in Taunton on a permanent basis. The Senior Delivery Manager will join the Digital Services & Technology directorate, contributing to the development and improvement of Agile adoption practices and standards. The role offers excellent scope for career progression, excellent training and development opportunities, an extensive benefits package, working as part of an organisation that values innovation, collaboration and continuous improvement. Your new role The Senior Delivery Manager will be responsible for the successful delivery of products and services in line with the overall organisational business plan, whilst acting as a point of escalation for any issues affecting the multiple deliveries for which they are responsible. You will work at a strategic level, engaging with senior stakeholders and ensuring that all deliveries align with the overall programme and organisational objectives, whilst liaising closely with other Delivery Managers, Product Owners, Software Development and Test Teams. Reporting to the Head of Delivery Management, you will be responsible for embedding Agile and lean practices across teams, leading high performing Agile teams to deliver digital products and services. You will develop, coach and mentor more Delivery Managers, whilst deputising for the Head of Delivery Management as and when required. This is a hybrid position based at their Taunton office. What you'll need to succeed A proven track record of having worked as a Delivery Manager / Senior Delivery Manager Proven experience of leading multidisciplinary Agile delivery teams in complex environments Experience of mentoring and coaching delivery managers Excellent senior stakeholder management, communication and presentation skills Experience facilitating effective workshops and using delivery metrics to drive continuous improvement. Product Owner or Scrum Master accreditation (or equivalent) would be an advantage, although it is not essential. Strong analytical, planning and organisational skills Experience of managing matrix teams would be an advantage. What you'll get in return This role offers a starting salary of 61,605 (increases with service) plus an enhanced benefits package that includes: Civil Service Pension Scheme 26 annual leave days per year, rising to 31 days after five years' service (pro rata for part-time employees) Nine paid bank holidays (pro rata for part-time employees) Flexible working hours scheme, including up to two days per month flexi leave Part-time working and job-sharing options Options for career breaks, unpaid leave and paid special leave (e.g. volunteering, Reserve Forces) An on-site nursery with discounted prices for children of employees Enhanced maternity, shared parental and adoption leave pay policies Employee Assistance Programme Occupational health services Yearly flu jabs On-site gym Free eye tests Chaplaincy service Free subscription to the Headspace app Training and development opportunities, with at least five days' learning and development per year Professional membership subscriptions Talent management Mentoring (mentee or mentor) and coaching Online courses that can be accessed from home Study leave Car-share scheme Cycle to work scheme (salary sacrifice) Season ticket/bike loan Bicycle servicing for those who regularly cycle to work Access to multiple staff discount scheme - includes major-brand discounts, online and on the high street, discounts at local and national organisations What you need to do now If you would like to discuss this position in more detail, please apply with an updated CV or contact me for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 09, 2026
Full time
Your new company A job opportunity has arisen for a Senior Delivery Manager to join a highly established and rapidly expanding organisation in Taunton on a permanent basis. The Senior Delivery Manager will join the Digital Services & Technology directorate, contributing to the development and improvement of Agile adoption practices and standards. The role offers excellent scope for career progression, excellent training and development opportunities, an extensive benefits package, working as part of an organisation that values innovation, collaboration and continuous improvement. Your new role The Senior Delivery Manager will be responsible for the successful delivery of products and services in line with the overall organisational business plan, whilst acting as a point of escalation for any issues affecting the multiple deliveries for which they are responsible. You will work at a strategic level, engaging with senior stakeholders and ensuring that all deliveries align with the overall programme and organisational objectives, whilst liaising closely with other Delivery Managers, Product Owners, Software Development and Test Teams. Reporting to the Head of Delivery Management, you will be responsible for embedding Agile and lean practices across teams, leading high performing Agile teams to deliver digital products and services. You will develop, coach and mentor more Delivery Managers, whilst deputising for the Head of Delivery Management as and when required. This is a hybrid position based at their Taunton office. What you'll need to succeed A proven track record of having worked as a Delivery Manager / Senior Delivery Manager Proven experience of leading multidisciplinary Agile delivery teams in complex environments Experience of mentoring and coaching delivery managers Excellent senior stakeholder management, communication and presentation skills Experience facilitating effective workshops and using delivery metrics to drive continuous improvement. Product Owner or Scrum Master accreditation (or equivalent) would be an advantage, although it is not essential. Strong analytical, planning and organisational skills Experience of managing matrix teams would be an advantage. What you'll get in return This role offers a starting salary of 61,605 (increases with service) plus an enhanced benefits package that includes: Civil Service Pension Scheme 26 annual leave days per year, rising to 31 days after five years' service (pro rata for part-time employees) Nine paid bank holidays (pro rata for part-time employees) Flexible working hours scheme, including up to two days per month flexi leave Part-time working and job-sharing options Options for career breaks, unpaid leave and paid special leave (e.g. volunteering, Reserve Forces) An on-site nursery with discounted prices for children of employees Enhanced maternity, shared parental and adoption leave pay policies Employee Assistance Programme Occupational health services Yearly flu jabs On-site gym Free eye tests Chaplaincy service Free subscription to the Headspace app Training and development opportunities, with at least five days' learning and development per year Professional membership subscriptions Talent management Mentoring (mentee or mentor) and coaching Online courses that can be accessed from home Study leave Car-share scheme Cycle to work scheme (salary sacrifice) Season ticket/bike loan Bicycle servicing for those who regularly cycle to work Access to multiple staff discount scheme - includes major-brand discounts, online and on the high street, discounts at local and national organisations What you need to do now If you would like to discuss this position in more detail, please apply with an updated CV or contact me for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Deputy Director of IT Location: Cambridge Salary : £65,000 per annum, depending on qualifications and experience. Vacancy Type: Full Time, Permanent The Perse School has a rare opportunity for an experienced IT professional to play a key role in the strategic development of technology across the School as Deputy Director of IT. This newly enhanced leadership role offers the chance to play a pivotal part in shaping and delivering technology services across our thriving community. Working closely with the Director of IT, you will help drive the School's technology strategy while remaining actively involved in the day-to-day delivery of IT services, infrastructure, cyber security and digital innovation. Leading a skilled IT team, you will oversee operational excellence across our three Cambridge-based schools, ensuring that technology continues to support outstanding teaching, learning and business operations. You will contribute to major projects, champion service improvement, strengthen cyber resilience and help evaluate emerging technologies, including the safe and effective use of artificial intelligence within education. This is an exciting opportunity for a technically strong and collaborative leader who enjoys working across all levels of an organisation, from strategic planning and project delivery to supporting colleagues and end users. The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. Job Purpose To support the Director of IT in the strategic leadership, operational management and development of IT services across the Perse School. The Deputy Director of IT s role will include: Lead day-to-day IT operations across the three schools Deputise for the Director of IT when required Provide senior technical and managerial leadership to the IT team Drive service excellence, technical standards, cyber resilience and continuous improvement The role combines operational leadership, senior technical oversight, hands-on involvement in the delivery and support of IT services, and an increasing strategic contribution to the development of technology across the School. In the absence of the Director of IT, the Deputy Director of IT will assume responsibility for the operational leadership of the department, when required, representation at relevant internal meetings, including the Senior Bursary Team and the Executive Leadership Team meetings and urgent strategic and security decision making To Apply If you feel you are a suitable candidate and would like to work for Perse School, please click apply to be redirected to their website to complete your application. Closing date: Friday 19th June at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Jun 09, 2026
Full time
Deputy Director of IT Location: Cambridge Salary : £65,000 per annum, depending on qualifications and experience. Vacancy Type: Full Time, Permanent The Perse School has a rare opportunity for an experienced IT professional to play a key role in the strategic development of technology across the School as Deputy Director of IT. This newly enhanced leadership role offers the chance to play a pivotal part in shaping and delivering technology services across our thriving community. Working closely with the Director of IT, you will help drive the School's technology strategy while remaining actively involved in the day-to-day delivery of IT services, infrastructure, cyber security and digital innovation. Leading a skilled IT team, you will oversee operational excellence across our three Cambridge-based schools, ensuring that technology continues to support outstanding teaching, learning and business operations. You will contribute to major projects, champion service improvement, strengthen cyber resilience and help evaluate emerging technologies, including the safe and effective use of artificial intelligence within education. This is an exciting opportunity for a technically strong and collaborative leader who enjoys working across all levels of an organisation, from strategic planning and project delivery to supporting colleagues and end users. The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. Job Purpose To support the Director of IT in the strategic leadership, operational management and development of IT services across the Perse School. The Deputy Director of IT s role will include: Lead day-to-day IT operations across the three schools Deputise for the Director of IT when required Provide senior technical and managerial leadership to the IT team Drive service excellence, technical standards, cyber resilience and continuous improvement The role combines operational leadership, senior technical oversight, hands-on involvement in the delivery and support of IT services, and an increasing strategic contribution to the development of technology across the School. In the absence of the Director of IT, the Deputy Director of IT will assume responsibility for the operational leadership of the department, when required, representation at relevant internal meetings, including the Senior Bursary Team and the Executive Leadership Team meetings and urgent strategic and security decision making To Apply If you feel you are a suitable candidate and would like to work for Perse School, please click apply to be redirected to their website to complete your application. Closing date: Friday 19th June at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Director of Accommodation Based Services Location: Remote (With national travel) Salary: £73,626.31 per annum Vacancy Type: Permanent At Shaftesbury, we re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future. This role is home based with national travel as and when required. You ll be responsible for: Promoting the vision and values of Shaftesbury within the residential services. Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services. Ensuring you meet all targets and KPIs. To participate in Shaftesbury s national on call rota. Develop key relationships and create strategic alliances with all commissioners. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset Diploma level (Level 5) or equivalent level qualification Evidence of continued professional and personal development Experience within a senior management position previously Track record of service improvement and operational achievement Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to their website to complete your application.
Jun 08, 2026
Full time
Director of Accommodation Based Services Location: Remote (With national travel) Salary: £73,626.31 per annum Vacancy Type: Permanent At Shaftesbury, we re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future. This role is home based with national travel as and when required. You ll be responsible for: Promoting the vision and values of Shaftesbury within the residential services. Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services. Ensuring you meet all targets and KPIs. To participate in Shaftesbury s national on call rota. Develop key relationships and create strategic alliances with all commissioners. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset Diploma level (Level 5) or equivalent level qualification Evidence of continued professional and personal development Experience within a senior management position previously Track record of service improvement and operational achievement Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to their website to complete your application.
Complaints Officer Hackney E8 On-Site ASAP Start Until 7th August 2026 219.83 to 254 a day (Umbrella Rate) 158.86 to 188.55 a day (PAYE Rate) Are you a proactive problem-solver with a strong background in performance and complaints management? We are looking for a Complaints Officer to join Hackney Council The Role As a Complaints Officer, you will play a crucial role in ensuring the organisation delivers high-quality, value-for-money services. You will work with services and managers across directorates, often contributing to varied work or projects at one time. Key Responsibilities: Investigate and Manage Complaints: Conduct investigations into corporate and ombudsman complaints, and manage responses to Members' Enquiries. This includes investigating more complex, sensitive, and corporate/ombudsman complaints. Drive Service Improvement: Use the reasons for complaints occurring to drive improvements, identifying where service failures and inefficiencies create demand for services. Provide analysis of complaints to inform and shape service reviews and improvements. Performance Management Support: Support services in fulfilling the performance management framework and provide assurance that adequate performance systems are in place to meet corporate and statutory requirements. Data Analysis & Insight: Critically analyse data from various sources (financial, performance, customer feedback) to give managers insight into performance issues and identify actions to address them. Leadership and Quality Assurance: Lead on work streams and projects that involve managing the input of others from across the organisation, and potentially partners. You will also be responsible for checking and quality assuring the work of others. About You You will need to be flexible, adaptable, and able to develop strong working relationships with a wide range of managers and services. Knowledge and Experience: Candidates must be able to evidence experience delivering positive outcomes in at least one of the following contexts: Complaints investigations/learning from complaints Experience of handing stage 1 & 2 complaints Performance management Business process analysis and re-design Risk analysis Value for money assessment and analysis Service review and improvement Desirable: Experience of working in and/or in-depth knowledge in a priority area such as Housing , Children's services, Adults services, or Local Government Finance. Core Competencies: Building good internal and external relationships and representing the Council Using Project Management skills to plan, prioritise, and manage work Cutting through complex evidence to reach clear, definite, and timely decisions Actively seeking opportunities for more efficient and effective ways of doing things (Delivering value for money) Securing mutual understanding and commitment with delivery partners (Collaborative and team player) Thriving in and contributing to a high-performing culture, taking on challenging tasks and developing new skills Interested in making a real difference through performance and complaints analysis? Apply now! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 08, 2026
Seasonal
Complaints Officer Hackney E8 On-Site ASAP Start Until 7th August 2026 219.83 to 254 a day (Umbrella Rate) 158.86 to 188.55 a day (PAYE Rate) Are you a proactive problem-solver with a strong background in performance and complaints management? We are looking for a Complaints Officer to join Hackney Council The Role As a Complaints Officer, you will play a crucial role in ensuring the organisation delivers high-quality, value-for-money services. You will work with services and managers across directorates, often contributing to varied work or projects at one time. Key Responsibilities: Investigate and Manage Complaints: Conduct investigations into corporate and ombudsman complaints, and manage responses to Members' Enquiries. This includes investigating more complex, sensitive, and corporate/ombudsman complaints. Drive Service Improvement: Use the reasons for complaints occurring to drive improvements, identifying where service failures and inefficiencies create demand for services. Provide analysis of complaints to inform and shape service reviews and improvements. Performance Management Support: Support services in fulfilling the performance management framework and provide assurance that adequate performance systems are in place to meet corporate and statutory requirements. Data Analysis & Insight: Critically analyse data from various sources (financial, performance, customer feedback) to give managers insight into performance issues and identify actions to address them. Leadership and Quality Assurance: Lead on work streams and projects that involve managing the input of others from across the organisation, and potentially partners. You will also be responsible for checking and quality assuring the work of others. About You You will need to be flexible, adaptable, and able to develop strong working relationships with a wide range of managers and services. Knowledge and Experience: Candidates must be able to evidence experience delivering positive outcomes in at least one of the following contexts: Complaints investigations/learning from complaints Experience of handing stage 1 & 2 complaints Performance management Business process analysis and re-design Risk analysis Value for money assessment and analysis Service review and improvement Desirable: Experience of working in and/or in-depth knowledge in a priority area such as Housing , Children's services, Adults services, or Local Government Finance. Core Competencies: Building good internal and external relationships and representing the Council Using Project Management skills to plan, prioritise, and manage work Cutting through complex evidence to reach clear, definite, and timely decisions Actively seeking opportunities for more efficient and effective ways of doing things (Delivering value for money) Securing mutual understanding and commitment with delivery partners (Collaborative and team player) Thriving in and contributing to a high-performing culture, taking on challenging tasks and developing new skills Interested in making a real difference through performance and complaints analysis? Apply now! Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Position: Head of Experience Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: £65,118 per annum plus excellent benefits Salary Band and Job Family: Band 4 About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate. It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it. The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience. The postholder is accountable for driving measurable improvements in how audiences experience every interaction with the organisation. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income. Closing date for applications: 9:00 on Thursday 18th June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Jun 08, 2026
Full time
Position: Head of Experience Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: £65,118 per annum plus excellent benefits Salary Band and Job Family: Band 4 About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate. It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it. The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience. The postholder is accountable for driving measurable improvements in how audiences experience every interaction with the organisation. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income. Closing date for applications: 9:00 on Thursday 18th June 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Role: Head of Quality and Compliance Reporting to: Managing Director Salary: £45,000 - £55,000per annum (based on experience) Location: Keele (3 days from office & 2 days from home) The Supply Register is an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. We are now recruiting for a Head of Quality and Compliance to lead and develop The Supply Register s quality assurance, safeguarding and compliance functions. This is role will be pivotal in leading our compliance strategy and will ensure that the business maintains the highest standards across all areas of the business. Role Purpose: Compliance: To ensure that TSR s internal processes, communications and systems are compliant with all statutory, regulatory and partnership requirements through regular monitoring of operational compliance, identifying issues and taking action to improve customer experience and reduce risk to the business. Quality Assurance: To ensure TSR maintains the highest standards of compliance, ethics and professionalism and builds a reputation for excellent customer service, professional development and safe recruitment in order to achieve kite mark accreditations, retain existing customers, secure new business and build positive working partnerships in the sector. Professional Development: To act as the internal reference point for educational matters and ensure that TSR staff are kept appraised of all relevant codes of practice, guidance and policy and receive regular updates on best practice, safer recruitment and education issues to keep their knowledge and skills up to date. Complaints Management: To oversee TSR s complaints and safeguarding procedures and ensure that all concerns are effectively recorded, reported, referred and managed through to a satisfactory resolution. Leadership & Strategy: To lead the overall compliance & quality functions across The Supply Register whilst working closely with the SLT to ensure that strategy aligns with overall growth plans. Safeguarding: To support TSR staff in responding to concerns, conducting investigations, attending professional strategy meetings and making referrals to professional bodies. To ensure all supply teachers and internal staff receive statutory safeguarding training in line with Keeping Children Safe in Education. Partnership Relations: To support the Managing Director in the developing and maintaining positive working relationship with key stakeholders in the education community. Acting as key contact with expert knowledge who can represent TSR at conferences, government consultations and sector meetings. Responsibilities: Compliance Ensure full compliance with all relevant legislation, including: Keeping Children Safe in Education (KCSIE), APSCo Compliance +, Safer recruitment guidance, Agency Workers Regulations (AWR) and employment / right to work legislation Oversee safeguarding compliance for all candidates placed in our Schools, Trusts & Colleges. Ensure robust vetting procedures are maintained, including DBS checks, right to work documentation, references and qualifications. Monitor and audit compliance records to ensure accuracy, completeness, and readiness for inspection. Oversee the compliance audit trends of our partner agencies and ensure that robust compliance policies are followed by all suppliers. Quality Assurance & Auditing Design and implement quality assurance frameworks and strategic internal audit processes. Ensure that the company audit process is effectively managed and always adhered to, whilst maintaining accurate detailed recordings of findings. Successfully identify risks, trends, and areas for improvement and implement corrective action plans. Strategically lead the compliance team to ensure that we maintain APSCo+ accreditation Represent The Supply Register from a quality & compliance perspective when onboarding new clients and in service reviews where required. Complaints Management Ensure that TSR s compliance policy is followed by operational staff and that they are professionally managed, recorded and resolved within expected timeframes. Provide support to the wider team where complaints need escalating and resolving Report any major complaints or investigations to the Managing Director and liaise on response and action to be taken. Leadership & Strategy Lead the Quality and Compliance function across The Supply Register Continuous development of the company s compliance, safeguarding, and quality assurance strategy. Promote a culture of accountability, continuous improvement, and operational excellence. Provide expert guidance to the leadership team on regulatory and compliance changes Work with the leadership team to ensure that overall quality & compliance strategy aligns with company growth plans Line management of the full compliance team to effectively drive KPI s to ensure that business targets are continuously met Lead, coach, and develop the compliance team to deliver high performance and exceptional service standards. Safeguarding Fulfil the role of Designated Safeguarding Officer for the company Attend all safeguarding / child protection meetings and liaise effectively with the relevant bodies including clients, police, children s services and Local Authority Designated Officers (LADO) Act as the organisation s escalation point for compliance and safeguarding concerns Ensure all supply staff and TSR staff receive KCSiE Part 1 training and complete the Level 1 safeguarding children training. Training & Development Develop and deliver compliance training as part of all new starters induction. Ensure all employees remain up to date with legislative and regulatory changes. Continuously promote best practice in safer recruitment and compliance management. Commit to continuous professional development in the sector with relevant safeguarding, DSL & APSCo+ training. What we are looking for: Senior level experience within compliance, quality assurance and safeguarding Prior experience as a Designated Safeguarding Lead (DSL). Strong understanding of safeguarding and safer recruitment requirements. Experience managing audits and accreditations. Proven leadership and team management experience. Excellent communication and stakeholder management skulls Ability to manage multiple priorities in a fast-paced environment Exceptional levels of integrity, professionalism & accountability Ability to interpret changing legislation and adapt to operational policies and procedures. If you are interested in this opportunity, please apply or contact us directly. We will be in touch with suitable applicants within 3 working days.
Jun 07, 2026
Full time
Role: Head of Quality and Compliance Reporting to: Managing Director Salary: £45,000 - £55,000per annum (based on experience) Location: Keele (3 days from office & 2 days from home) The Supply Register is an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. We are now recruiting for a Head of Quality and Compliance to lead and develop The Supply Register s quality assurance, safeguarding and compliance functions. This is role will be pivotal in leading our compliance strategy and will ensure that the business maintains the highest standards across all areas of the business. Role Purpose: Compliance: To ensure that TSR s internal processes, communications and systems are compliant with all statutory, regulatory and partnership requirements through regular monitoring of operational compliance, identifying issues and taking action to improve customer experience and reduce risk to the business. Quality Assurance: To ensure TSR maintains the highest standards of compliance, ethics and professionalism and builds a reputation for excellent customer service, professional development and safe recruitment in order to achieve kite mark accreditations, retain existing customers, secure new business and build positive working partnerships in the sector. Professional Development: To act as the internal reference point for educational matters and ensure that TSR staff are kept appraised of all relevant codes of practice, guidance and policy and receive regular updates on best practice, safer recruitment and education issues to keep their knowledge and skills up to date. Complaints Management: To oversee TSR s complaints and safeguarding procedures and ensure that all concerns are effectively recorded, reported, referred and managed through to a satisfactory resolution. Leadership & Strategy: To lead the overall compliance & quality functions across The Supply Register whilst working closely with the SLT to ensure that strategy aligns with overall growth plans. Safeguarding: To support TSR staff in responding to concerns, conducting investigations, attending professional strategy meetings and making referrals to professional bodies. To ensure all supply teachers and internal staff receive statutory safeguarding training in line with Keeping Children Safe in Education. Partnership Relations: To support the Managing Director in the developing and maintaining positive working relationship with key stakeholders in the education community. Acting as key contact with expert knowledge who can represent TSR at conferences, government consultations and sector meetings. Responsibilities: Compliance Ensure full compliance with all relevant legislation, including: Keeping Children Safe in Education (KCSIE), APSCo Compliance +, Safer recruitment guidance, Agency Workers Regulations (AWR) and employment / right to work legislation Oversee safeguarding compliance for all candidates placed in our Schools, Trusts & Colleges. Ensure robust vetting procedures are maintained, including DBS checks, right to work documentation, references and qualifications. Monitor and audit compliance records to ensure accuracy, completeness, and readiness for inspection. Oversee the compliance audit trends of our partner agencies and ensure that robust compliance policies are followed by all suppliers. Quality Assurance & Auditing Design and implement quality assurance frameworks and strategic internal audit processes. Ensure that the company audit process is effectively managed and always adhered to, whilst maintaining accurate detailed recordings of findings. Successfully identify risks, trends, and areas for improvement and implement corrective action plans. Strategically lead the compliance team to ensure that we maintain APSCo+ accreditation Represent The Supply Register from a quality & compliance perspective when onboarding new clients and in service reviews where required. Complaints Management Ensure that TSR s compliance policy is followed by operational staff and that they are professionally managed, recorded and resolved within expected timeframes. Provide support to the wider team where complaints need escalating and resolving Report any major complaints or investigations to the Managing Director and liaise on response and action to be taken. Leadership & Strategy Lead the Quality and Compliance function across The Supply Register Continuous development of the company s compliance, safeguarding, and quality assurance strategy. Promote a culture of accountability, continuous improvement, and operational excellence. Provide expert guidance to the leadership team on regulatory and compliance changes Work with the leadership team to ensure that overall quality & compliance strategy aligns with company growth plans Line management of the full compliance team to effectively drive KPI s to ensure that business targets are continuously met Lead, coach, and develop the compliance team to deliver high performance and exceptional service standards. Safeguarding Fulfil the role of Designated Safeguarding Officer for the company Attend all safeguarding / child protection meetings and liaise effectively with the relevant bodies including clients, police, children s services and Local Authority Designated Officers (LADO) Act as the organisation s escalation point for compliance and safeguarding concerns Ensure all supply staff and TSR staff receive KCSiE Part 1 training and complete the Level 1 safeguarding children training. Training & Development Develop and deliver compliance training as part of all new starters induction. Ensure all employees remain up to date with legislative and regulatory changes. Continuously promote best practice in safer recruitment and compliance management. Commit to continuous professional development in the sector with relevant safeguarding, DSL & APSCo+ training. What we are looking for: Senior level experience within compliance, quality assurance and safeguarding Prior experience as a Designated Safeguarding Lead (DSL). Strong understanding of safeguarding and safer recruitment requirements. Experience managing audits and accreditations. Proven leadership and team management experience. Excellent communication and stakeholder management skulls Ability to manage multiple priorities in a fast-paced environment Exceptional levels of integrity, professionalism & accountability Ability to interpret changing legislation and adapt to operational policies and procedures. If you are interested in this opportunity, please apply or contact us directly. We will be in touch with suitable applicants within 3 working days.
Role Purpose To manage and deliver key projects that drive the transformation of services and processes across Surrey County Council's Children, Families & Lifelong Learning (CFLL) Directorate. Working closely with Programme Managers and cross-functional teams to ensure that projects are delivered on time, within budget, and in alignment with the Council's strategic transformation objectives. Oversee project planning, manage resources, and mitigate risks to ensure successful implementation of change initiatives. Drive continuous improvement and foster collaboration to contribute to enhancing the effectiveness, efficiency, and sustainability of Council services, contributing to the Council's transformation and continuous improvement initiatives. Key accountabilities 1. Oversee the end-to-end delivery of assigned projects, ensuring they are completed on time, within scope, and in line with the Council's transformation objectives. 2. Ensure project outputs support and contribute to the programme's objectives in collaboration with the Programme Manager. 3. Manage the allocation and utilisation of resources across the project, ensuring effective use of people, finances, and materials to achieve project goals. 4. Track project progress, ensuring milestones are met and providing regular updates to senior leadership and stakeholders on performance, risks, and issues. 5. Proactively identify risks and issues that may impact project delivery, implementing effective mitigation strategies to ensure projects stay on track. 6. Manage a wide range of internal and external stakeholders, ensuring their ongoing support and involvement throughout the project lifecycle. 7. Develop and maintain comprehensive project documentation, including plans, schedules, and status reports, ensuring accuracy and alignment with project goals. 8. Proactively identify opportunities for process improvements and contribute to the ongoing improvement of project management practices and methodologies, ensuring lessons learned are captured and shared for future projects. The Children's Social Care (CSC) Transformation and CFLL Savings team operates in a dynamic, agile environment, delivering strategic transformation initiatives across the council. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Project Managers work within a matrix programme team, collaborating with colleagues across the Commissioning for Transformation function. They manage and deliver key projects within CFLL, demonstrating agility and flexibility. They quickly and credibly embed themselves into new areas of work, applying their project management, strategic thinking, and leadership skills across all project management disciplines. Project Managers may lead small to medium scale projects under the oversight of a Specialist Programme Manager or Programme Manager, depending on the scale and complexity of the work. The Project Manager role demands significant effort and responsibility, overseeing the end-to-end delivery of key projects that drive the transformation of services and processes across the council. They navigate complex stakeholder landscapes, manage resources, and ensure alignment with the council's strategic transformation objectives. By applying strategic foresight and meticulous planning, they ensure projects are completed on time, within scope, and within budget. Their work fosters continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Analysis, Reporting & Documentation Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. Analyse and make recommendations for improvement or development of existing systems, processes or policy. Service Delivery Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance. Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making. Planning & Organising Plan workloads and secure resources to enable the team/s to achieve a quality service. Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery. Finance/Resource Management May assist with budget/resource/funding management in accordance with the organisation's policies and procedures. May have delegated responsibility for a budget(s). Work with others Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service. People Management May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function. Monitor and support the performance management and development of team members to ensure that individual contributions are maximised. And/Or Operate as an individual responsible for the delivery of a high level and complex service. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To be responsible for ensuring health & safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 07, 2026
Seasonal
Role Purpose To manage and deliver key projects that drive the transformation of services and processes across Surrey County Council's Children, Families & Lifelong Learning (CFLL) Directorate. Working closely with Programme Managers and cross-functional teams to ensure that projects are delivered on time, within budget, and in alignment with the Council's strategic transformation objectives. Oversee project planning, manage resources, and mitigate risks to ensure successful implementation of change initiatives. Drive continuous improvement and foster collaboration to contribute to enhancing the effectiveness, efficiency, and sustainability of Council services, contributing to the Council's transformation and continuous improvement initiatives. Key accountabilities 1. Oversee the end-to-end delivery of assigned projects, ensuring they are completed on time, within scope, and in line with the Council's transformation objectives. 2. Ensure project outputs support and contribute to the programme's objectives in collaboration with the Programme Manager. 3. Manage the allocation and utilisation of resources across the project, ensuring effective use of people, finances, and materials to achieve project goals. 4. Track project progress, ensuring milestones are met and providing regular updates to senior leadership and stakeholders on performance, risks, and issues. 5. Proactively identify risks and issues that may impact project delivery, implementing effective mitigation strategies to ensure projects stay on track. 6. Manage a wide range of internal and external stakeholders, ensuring their ongoing support and involvement throughout the project lifecycle. 7. Develop and maintain comprehensive project documentation, including plans, schedules, and status reports, ensuring accuracy and alignment with project goals. 8. Proactively identify opportunities for process improvements and contribute to the ongoing improvement of project management practices and methodologies, ensuring lessons learned are captured and shared for future projects. The Children's Social Care (CSC) Transformation and CFLL Savings team operates in a dynamic, agile environment, delivering strategic transformation initiatives across the council. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Project Managers work within a matrix programme team, collaborating with colleagues across the Commissioning for Transformation function. They manage and deliver key projects within CFLL, demonstrating agility and flexibility. They quickly and credibly embed themselves into new areas of work, applying their project management, strategic thinking, and leadership skills across all project management disciplines. Project Managers may lead small to medium scale projects under the oversight of a Specialist Programme Manager or Programme Manager, depending on the scale and complexity of the work. The Project Manager role demands significant effort and responsibility, overseeing the end-to-end delivery of key projects that drive the transformation of services and processes across the council. They navigate complex stakeholder landscapes, manage resources, and ensure alignment with the council's strategic transformation objectives. By applying strategic foresight and meticulous planning, they ensure projects are completed on time, within scope, and within budget. Their work fosters continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Analysis, Reporting & Documentation Assess or conduct analysis, presenting results and putting forward recommendations on managing more complex situations to support decision making. Analyse and make recommendations for improvement or development of existing systems, processes or policy. Service Delivery Maintain, develop and review systems, processes, procedures and working methods to maximise service delivery, quality, efficiency and compliance. Provide specialist/professional advice and recommendations within defined policy/strategy and procedures to support informed decision making. Planning & Organising Plan workloads and secure resources to enable the team/s to achieve a quality service. Lead projects and reviews within a defined area of work as directed by manager to support and enhance service delivery. Finance/Resource Management May assist with budget/resource/funding management in accordance with the organisation's policies and procedures. May have delegated responsibility for a budget(s). Work with others Liaise, communicate and build relationships with other internal departments, customers, partner organisations, agencies and/or contractors to support and represent the team/service. People Management May manage a team operating in a well defined specialist area or oversee the delivery of a range of support services to a service or function. Monitor and support the performance management and development of team members to ensure that individual contributions are maximised. And/Or Operate as an individual responsible for the delivery of a high level and complex service. Duties for all Values: To uphold the values and behaviours of the organisation. Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity. Health, Safety & Welfare: To be responsible for ensuring health & safety policies, procedures and legislation are implemented, communicated and managed including making sure that health and safety responsibilities are fully understood and carried out by employees within their service area. To have regard to and comply with safeguarding policy and procedure as appropriate. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Role Purpose To apply specialist knowledge, expertise and experience to deliver and oversee highly complex, high-impact transformation programmes (in this case, the Children's Social Care and Additional Needs and Disabilities Transformation Programmes), ensuring alignment with the Senior Responsible Owner's vision and strategic objectives. Manage multifaceted, high-stakes programmes that drive transformational change, ensuring they are delivered on time, within budget, and with measurable benefits, significantly contributing to the Council's long-term priorities. Effectively manage diverse stakeholder relationships and lead cross functional teams, the Specialist Programme Manager drives initiatives that significantly enhance service delivery, optimise operational efficiency, and deliver lasting value to residents and key stakeholders. Key Accountabilities 1. Lead the design, execution, and delivery of highly complex transformation programme/s, ensuring alignment with the Council's long-term strategic priorities and objectives. Applying deep subject matter expertise to inform specialist programme design and execution, ensuring relevance and impact. 2. Drive the development and secure approval of comprehensive business cases and change requests, ensuring they are strategically aligned with the Council's vision of sustainability and community empowerment. 3. Engage with Programme Boards, providing critical updates and strategic insights, ensuring programmes are on track to support and advance the Council's overarching goals. 4. Oversee and manage substantial programme budgets, ensuring the strategic allocation of resources to drive economic resilience and sustainable growth. 5. Ensure that all projects within the specialist programme are strategically aligned and integrated, maximising their collective impact and advancing the strategic vision of the client group. 6. Identify and manage cross-programme dependencies, ensuring strategic coherence and seamless delivery to address complex challenges facing the client and the Council. 7. Lead on management of risks and issues across the specialist programme, ensuring prompt escalation and resolution to safeguard the Council's service delivery standards. 8. Deliver high-level, progress reports to senior management and key stakeholders, ensuring alignment with the Council's strategic objectives and maintaining accountability throughout the programme lifecycle. 9. Work closely with the Assistant Director for Transformation and other senior stakeholders to ensure that cross programme dependencies are mapped and managed. 10. Lead the delivery of programme assurance, ensuring that the programme remains on track and consistently delivers value, contributing to the Council's continuous improvement and long-term strategic success. 11. Line manage, oversee and mentor team members, managing and supporting their performance to build their professional capabilities. Use metrics and feedback to drive continuous improvement. Review evaluations of project outcomes to identify areas for enhancement and implement best practices. 12. To coordinate and ensure optimum deployment of resources across the projects within the programme the role is responsible for. Transformation Team and Children, Families & Lifelong Learning (CFLL) Savings team will operate in a dynamic, agile environment, delivering strategic transformation initiatives across the council, working very closely with the CFLL Directorate. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Specialist Programme Managers work within a matrix programme team, collaborating with colleagues across the council. They lead significant and complex programmes in a specialist area of the council, demonstrating agility and flexibility to work within and beyond this client group as required. They quickly and credibly embed themselves into new areas of work, applying their specialist expertise, knowledge and experience across all the programme management disciplines. They combine the breadth and depth of their programme management expertise with a deep knowledge in a specialist part of the council, allowing them to lead highly specialist programmes of work. The Specialist Programme Manager role demands significant effort and responsibility, leading highly complex, high-impact transformation programmes that require strategic foresight and exemplary planning. They navigate intricate stakeholder landscapes, manage substantial resources, and ensure all projects align with the council's long-term vision. By driving transformational change and overseeing multifaceted projects, they foster continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 06, 2026
Seasonal
Role Purpose To apply specialist knowledge, expertise and experience to deliver and oversee highly complex, high-impact transformation programmes (in this case, the Children's Social Care and Additional Needs and Disabilities Transformation Programmes), ensuring alignment with the Senior Responsible Owner's vision and strategic objectives. Manage multifaceted, high-stakes programmes that drive transformational change, ensuring they are delivered on time, within budget, and with measurable benefits, significantly contributing to the Council's long-term priorities. Effectively manage diverse stakeholder relationships and lead cross functional teams, the Specialist Programme Manager drives initiatives that significantly enhance service delivery, optimise operational efficiency, and deliver lasting value to residents and key stakeholders. Key Accountabilities 1. Lead the design, execution, and delivery of highly complex transformation programme/s, ensuring alignment with the Council's long-term strategic priorities and objectives. Applying deep subject matter expertise to inform specialist programme design and execution, ensuring relevance and impact. 2. Drive the development and secure approval of comprehensive business cases and change requests, ensuring they are strategically aligned with the Council's vision of sustainability and community empowerment. 3. Engage with Programme Boards, providing critical updates and strategic insights, ensuring programmes are on track to support and advance the Council's overarching goals. 4. Oversee and manage substantial programme budgets, ensuring the strategic allocation of resources to drive economic resilience and sustainable growth. 5. Ensure that all projects within the specialist programme are strategically aligned and integrated, maximising their collective impact and advancing the strategic vision of the client group. 6. Identify and manage cross-programme dependencies, ensuring strategic coherence and seamless delivery to address complex challenges facing the client and the Council. 7. Lead on management of risks and issues across the specialist programme, ensuring prompt escalation and resolution to safeguard the Council's service delivery standards. 8. Deliver high-level, progress reports to senior management and key stakeholders, ensuring alignment with the Council's strategic objectives and maintaining accountability throughout the programme lifecycle. 9. Work closely with the Assistant Director for Transformation and other senior stakeholders to ensure that cross programme dependencies are mapped and managed. 10. Lead the delivery of programme assurance, ensuring that the programme remains on track and consistently delivers value, contributing to the Council's continuous improvement and long-term strategic success. 11. Line manage, oversee and mentor team members, managing and supporting their performance to build their professional capabilities. Use metrics and feedback to drive continuous improvement. Review evaluations of project outcomes to identify areas for enhancement and implement best practices. 12. To coordinate and ensure optimum deployment of resources across the projects within the programme the role is responsible for. Transformation Team and Children, Families & Lifelong Learning (CFLL) Savings team will operate in a dynamic, agile environment, delivering strategic transformation initiatives across the council, working very closely with the CFLL Directorate. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Specialist Programme Managers work within a matrix programme team, collaborating with colleagues across the council. They lead significant and complex programmes in a specialist area of the council, demonstrating agility and flexibility to work within and beyond this client group as required. They quickly and credibly embed themselves into new areas of work, applying their specialist expertise, knowledge and experience across all the programme management disciplines. They combine the breadth and depth of their programme management expertise with a deep knowledge in a specialist part of the council, allowing them to lead highly specialist programmes of work. The Specialist Programme Manager role demands significant effort and responsibility, leading highly complex, high-impact transformation programmes that require strategic foresight and exemplary planning. They navigate intricate stakeholder landscapes, manage substantial resources, and ensure all projects align with the council's long-term vision. By driving transformational change and overseeing multifaceted projects, they foster continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Consultant, Employee Relations to join our growing team. As a Consultant, Employee Relations you'll lead employee relations across the region, ensuring cases are handled with care, consistency and confidence. You'll be the subject matter expert for ER, supporting managers and an HR Advisor to navigate complex situations while balancing legal risk, business needs and our values. This is a senior yet hands-on role where you'll combine expertise, judgement and coaching to help the business manage people matters in the right way. Day to Day You'll Be: Lead complex and high-risk employee relations cases from start to finish Act as the escalation point for ER matters across the business and support the escalation of complex HR Advisor queries/quality checks Set and maintain high standards for ER processes and decision making Coach and support managers to build confidence in handling people matters Deliver training and guidance on employment law and best practice Work closely with the Director, HR and HRBPs on risk, strategy and complex cases Manage relationships with external legal partners and support tribunal cases where required Use data and insight to identify trends, risks and areas for improvement, updating the case management tool as needed and pro-actively identifying root causes Develop and review policies and procedures in line with legislative updates. Be the Sponsorship License holder as part of our work permit obligations Develop and own an ER risk management framework. You'll also support the integration of newly acquired brands Essential Skills & Experience: Experienced in employee relations within a large organisation Strong knowledge of UK employment law and best practice (European knowledge is a bonus) Confident managing complex, sensitive and high-risk cases A trusted advisor who builds strong relationships across the business Calm, balanced and able to make sound, commercially aware decisions Passionate about creating fair, consistent and values-led workplaces Experienced coaching managers and developing capability Confident stakeholder management skills, including senior leadership exposure. Strong organisational and time management skills in order to keep across the details of multiple ER cases simultaneously. Experience of analysing data, presenting findings and using this to inform business decisions. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Employee Relations
Jun 05, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Consultant, Employee Relations to join our growing team. As a Consultant, Employee Relations you'll lead employee relations across the region, ensuring cases are handled with care, consistency and confidence. You'll be the subject matter expert for ER, supporting managers and an HR Advisor to navigate complex situations while balancing legal risk, business needs and our values. This is a senior yet hands-on role where you'll combine expertise, judgement and coaching to help the business manage people matters in the right way. Day to Day You'll Be: Lead complex and high-risk employee relations cases from start to finish Act as the escalation point for ER matters across the business and support the escalation of complex HR Advisor queries/quality checks Set and maintain high standards for ER processes and decision making Coach and support managers to build confidence in handling people matters Deliver training and guidance on employment law and best practice Work closely with the Director, HR and HRBPs on risk, strategy and complex cases Manage relationships with external legal partners and support tribunal cases where required Use data and insight to identify trends, risks and areas for improvement, updating the case management tool as needed and pro-actively identifying root causes Develop and review policies and procedures in line with legislative updates. Be the Sponsorship License holder as part of our work permit obligations Develop and own an ER risk management framework. You'll also support the integration of newly acquired brands Essential Skills & Experience: Experienced in employee relations within a large organisation Strong knowledge of UK employment law and best practice (European knowledge is a bonus) Confident managing complex, sensitive and high-risk cases A trusted advisor who builds strong relationships across the business Calm, balanced and able to make sound, commercially aware decisions Passionate about creating fair, consistent and values-led workplaces Experienced coaching managers and developing capability Confident stakeholder management skills, including senior leadership exposure. Strong organisational and time management skills in order to keep across the details of multiple ER cases simultaneously. Experience of analysing data, presenting findings and using this to inform business decisions. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Employee Relations
Head of Policy and Public Affairs (Devolved Nations) £59,640 pa plus excellent benefits Home-based in Scotland, Wales or Northern Ireland 35 hours per week, full-time Permanent The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and strategic policy and public affairs leader to head our devolved nations policy and public affairs function. This is a high-profile leadership role with a unique opportunity to influence policy, advocate for children and young people, and drive improvements in child health outcomes across Scotland, Wales and Northern Ireland. Reporting to the Associate Director of Policy and External Affairs and sitting on the Membership, Policy and External Affairs Divisional Management Team, you will lead the College's policy and public affairs activity across the devolved nations. You will develop and deliver impactful advocacy strategies, build strong relationships with governments and policymakers, and ensure the College's voice is heard on the issues that matter most to paediatricians, children and young people. You will provide leadership to a team of Policy and Public Affairs Managers and work closely with College Officers, members, committees and colleagues across the organisation to maximise the College's influence and impact. Key responsibilities include: Leading the strategic planning and prioritisation of RCPCH policy and public affairs activities across Scotland, Wales and Northern Ireland Developing and delivering influential public affairs and advocacy strategies to support the College's policy priorities Providing expert advice on child health, healthcare delivery, workforce, public health and safeguarding policy across the devolved nations Managing and developing a team of three Policy and Public Affairs Managers Overseeing the production of high-quality policy reports, consultation responses, briefings and stakeholder communications Building and maintaining effective relationships with governments, policymakers, Royal Colleges, health bodies and external partners Working collaboratively with the Health Policy, Media and Public Affairs, Membership and Education teams to align priorities and maximise impact Supporting Devolved Nations Officers and committees to advocate effectively on behalf of members Leading the identification of opportunities to raise the College's profile and influence policy development Managing a budget of approximately £60,000 and ensuring effective use of resources Essential skills and experience include: Degree-level qualification, postgraduate qualification or equivalent relevant professional experience Strong understanding of the UK political and health policy landscape, particularly within Scotland, Wales and Northern Ireland Significant experience leading policy development and public affairs activity Proven experience producing and overseeing policy reports, consultation responses and briefing materials Demonstrable success in delivering public affairs campaigns with measurable impact Excellent stakeholder management skills with experience influencing senior political, policy and clinical audiences Outstanding communication skills, with the ability to adapt messages for different audiences and channels Strong leadership and people management experience Excellent project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes Experience of budget management, planning and forecasting Desirable: Experience leading policy development relating to health services, children's services or child health Experience working within healthcare, children's services or public sector organisations Experience working within a membership organisation or professional body The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required. Closing date: 24 June 2026.
Jun 05, 2026
Full time
Head of Policy and Public Affairs (Devolved Nations) £59,640 pa plus excellent benefits Home-based in Scotland, Wales or Northern Ireland 35 hours per week, full-time Permanent The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and strategic policy and public affairs leader to head our devolved nations policy and public affairs function. This is a high-profile leadership role with a unique opportunity to influence policy, advocate for children and young people, and drive improvements in child health outcomes across Scotland, Wales and Northern Ireland. Reporting to the Associate Director of Policy and External Affairs and sitting on the Membership, Policy and External Affairs Divisional Management Team, you will lead the College's policy and public affairs activity across the devolved nations. You will develop and deliver impactful advocacy strategies, build strong relationships with governments and policymakers, and ensure the College's voice is heard on the issues that matter most to paediatricians, children and young people. You will provide leadership to a team of Policy and Public Affairs Managers and work closely with College Officers, members, committees and colleagues across the organisation to maximise the College's influence and impact. Key responsibilities include: Leading the strategic planning and prioritisation of RCPCH policy and public affairs activities across Scotland, Wales and Northern Ireland Developing and delivering influential public affairs and advocacy strategies to support the College's policy priorities Providing expert advice on child health, healthcare delivery, workforce, public health and safeguarding policy across the devolved nations Managing and developing a team of three Policy and Public Affairs Managers Overseeing the production of high-quality policy reports, consultation responses, briefings and stakeholder communications Building and maintaining effective relationships with governments, policymakers, Royal Colleges, health bodies and external partners Working collaboratively with the Health Policy, Media and Public Affairs, Membership and Education teams to align priorities and maximise impact Supporting Devolved Nations Officers and committees to advocate effectively on behalf of members Leading the identification of opportunities to raise the College's profile and influence policy development Managing a budget of approximately £60,000 and ensuring effective use of resources Essential skills and experience include: Degree-level qualification, postgraduate qualification or equivalent relevant professional experience Strong understanding of the UK political and health policy landscape, particularly within Scotland, Wales and Northern Ireland Significant experience leading policy development and public affairs activity Proven experience producing and overseeing policy reports, consultation responses and briefing materials Demonstrable success in delivering public affairs campaigns with measurable impact Excellent stakeholder management skills with experience influencing senior political, policy and clinical audiences Outstanding communication skills, with the ability to adapt messages for different audiences and channels Strong leadership and people management experience Excellent project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes Experience of budget management, planning and forecasting Desirable: Experience leading policy development relating to health services, children's services or child health Experience working within healthcare, children's services or public sector organisations Experience working within a membership organisation or professional body The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required. Closing date: 24 June 2026.
The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base. The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children s Trust. You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party). Income generation and strategy Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools) Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children s Trust Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.) Events and relationship management Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more Interview date: TBC Staff benefits include free staff parking, and more read more below PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Jun 04, 2026
Full time
The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base. The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children s Trust. You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party). Income generation and strategy Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools) Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children s Trust Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.) Events and relationship management Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more Interview date: TBC Staff benefits include free staff parking, and more read more below PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working . As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team At Surrey we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND and Inclusion Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices underpin all our practice with stakeholders, partners, clients and customers. About the Role This role will be the service lead for: complaint prevention strategy and improved responses to parents and carers, with a particular focus on the required operational work, in close collaboration with the service manager for customer complaints and resolutions Annual Review recovery Workforce strategy, recruitment and retention, working closely with the Service Manager for SEND Operations Strengthen communication, quality assurance and stakeholder confidence Transitions to adulthood operational service lead With the existing Head of SEND you will share oversight of: NEET recovery work Co-lead the SEND service through LGR Support design and implementation of new service models for East/West SEND operational decision making following MATD meetings Decision makers for Request to Issue input into SEND reform plans LGR planning at service manager level You will also operationally lead on the following aspects of the SEND Service work: West school relationships development work Management of the West Area SEND Managers oversight of improvements in Annual Review timeliness in the West Staff training webinar and bulletin development You will work with colleagues across the county council and directorate, as well as partner organisations and stakeholders such as councillors, headteachers and parent and voluntary organisations to plan, lead and review the delivery of these statutory duties. You will be responsible for ensuring that partner agencies are appraised of changes to demand for EHCPs and provision and the impact upon their organisations. This role requires effective prioritisation of competing pressures and management of inter-dependencies including oversight of and mitigations for any risks and issues arising. Attached to this role is a high-cost decision making function and shared oversite of an establishment of over 200 staff. This role will carry a high political profile and will require you to use your strong dispute resolution skills to manage situations sensitively. You will deputise for the Assistant Director for SEND when required to ensure continuity of service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience, skills and align with our behaviours: Understanding of the Childrens and Families Act and how this applies to the work of the SEND teams in the delivery of the ECHNA process, Annual Reviews and Key Stage Transfer Evidence of leadership within SEND (or linked service) Understanding of the needs of Families, Young People and Schools Awareness of the local and national pressures impacting SEND Understanding of the value of relational working. Ability to regularly visit schools and settings, including with little notice The job advert closes at 23:59 on the 16th of June 2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 04, 2026
Full time
This role has a starting salary of £81,796 per annum, based on a 36-hour working week. It is a fixed term contract to August 2027, with the possibility of the role becoming permanent subject to review and funding. We are excited to be hiring a second Head of Special Educational Needs and Disabilities (SEND) to join our fantastic Special Educational Needs and Disabilities (SEND) service. This role is based in Woking and is open to hybrid working . As a team we split our time between working from home and collaborating in the office for a minimum of two days per week. In addition, we aim for visits to schools and settings to take place on a regular basis as we continue to build upon our collaborative working with them. You must be able to visit schools and settings with very little notice should the need arise. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service , plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team At Surrey we are committed to ensuring that all children and young people with SEND receive an outstanding service, and we are well on our journey towards offering this. We encourage our SEND and Inclusion Services to work closely and collaboratively in affecting timely and purposeful casework that ensures the best possible outcomes for vulnerable children and young people. Relational and restorative working practices underpin all our practice with stakeholders, partners, clients and customers. About the Role This role will be the service lead for: complaint prevention strategy and improved responses to parents and carers, with a particular focus on the required operational work, in close collaboration with the service manager for customer complaints and resolutions Annual Review recovery Workforce strategy, recruitment and retention, working closely with the Service Manager for SEND Operations Strengthen communication, quality assurance and stakeholder confidence Transitions to adulthood operational service lead With the existing Head of SEND you will share oversight of: NEET recovery work Co-lead the SEND service through LGR Support design and implementation of new service models for East/West SEND operational decision making following MATD meetings Decision makers for Request to Issue input into SEND reform plans LGR planning at service manager level You will also operationally lead on the following aspects of the SEND Service work: West school relationships development work Management of the West Area SEND Managers oversight of improvements in Annual Review timeliness in the West Staff training webinar and bulletin development You will work with colleagues across the county council and directorate, as well as partner organisations and stakeholders such as councillors, headteachers and parent and voluntary organisations to plan, lead and review the delivery of these statutory duties. You will be responsible for ensuring that partner agencies are appraised of changes to demand for EHCPs and provision and the impact upon their organisations. This role requires effective prioritisation of competing pressures and management of inter-dependencies including oversight of and mitigations for any risks and issues arising. Attached to this role is a high-cost decision making function and shared oversite of an establishment of over 200 staff. This role will carry a high political profile and will require you to use your strong dispute resolution skills to manage situations sensitively. You will deputise for the Assistant Director for SEND when required to ensure continuity of service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following experience, skills and align with our behaviours: Understanding of the Childrens and Families Act and how this applies to the work of the SEND teams in the delivery of the ECHNA process, Annual Reviews and Key Stage Transfer Evidence of leadership within SEND (or linked service) Understanding of the needs of Families, Young People and Schools Awareness of the local and national pressures impacting SEND Understanding of the value of relational working. Ability to regularly visit schools and settings, including with little notice The job advert closes at 23:59 on the 16th of June 2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Deputy Diocesan Safeguarding Officer The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer. Position: Deputy Diocesan Safeguarding Officer Location: Hove/Hybrid Salary: £49,536 per annum Hours: Full-time (flexi time available) Contract: Permanent Closing Date: 5th July 2026 Interview Date: Hove on 30th July 2026. About the Role This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards. Key duties include: Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers Oversee triage, risk assessment and allocation of safeguarding referrals Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding Contribute to training, policy development and the promotion of a strong safeguarding culture This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese. If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you. About You We are seeking a highly skilled safeguarding professional who can demonstrate: Significant safeguarding casework experience and strong knowledge of legislation and best practice Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies Proven ability to embed good safeguarding practice Strong leadership, risk assessment and communication skills Ability to manage complex cases, quality assure work and maintain confidentiality High integrity, resilience and sound judgement Reflective, collaborative and committed to equality and inclusion Alignment with the values of the Church of England You can view full details of the in the job description and person specification when you apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: 28 days of annual leave, plus bank holidays and two privilege days per year. Flexi-time and the opportunity to apply to use the DBF s remote working policy to work from home for part of the week. Membership of the Church Worker s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 04, 2026
Full time
Deputy Diocesan Safeguarding Officer The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer. Position: Deputy Diocesan Safeguarding Officer Location: Hove/Hybrid Salary: £49,536 per annum Hours: Full-time (flexi time available) Contract: Permanent Closing Date: 5th July 2026 Interview Date: Hove on 30th July 2026. About the Role This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards. Key duties include: Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers Oversee triage, risk assessment and allocation of safeguarding referrals Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding Contribute to training, policy development and the promotion of a strong safeguarding culture This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese. If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you. About You We are seeking a highly skilled safeguarding professional who can demonstrate: Significant safeguarding casework experience and strong knowledge of legislation and best practice Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies Proven ability to embed good safeguarding practice Strong leadership, risk assessment and communication skills Ability to manage complex cases, quality assure work and maintain confidentiality High integrity, resilience and sound judgement Reflective, collaborative and committed to equality and inclusion Alignment with the values of the Church of England You can view full details of the in the job description and person specification when you apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: 28 days of annual leave, plus bank holidays and two privilege days per year. Flexi-time and the opportunity to apply to use the DBF s remote working policy to work from home for part of the week. Membership of the Church Worker s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Deputy Diocesan Safeguarding Officer The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer. Position: Deputy Diocesan Safeguarding Officer Location: Hove/Hybrid Salary: £49,536 per annum Hours: Full-time (flexi time available) Contract: Permanent Closing Date: 5th July 2026 Interview Date: Hove on 30th July 2026. About the Role This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards. Key duties include: Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers Oversee triage, risk assessment and allocation of safeguarding referrals Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding Contribute to training, policy development and the promotion of a strong safeguarding culture This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese. If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you. About You We are seeking a highly skilled safeguarding professional who can demonstrate: Significant safeguarding casework experience and strong knowledge of legislation and best practice Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies Proven ability to embed good safeguarding practice Strong leadership, risk assessment and communication skills Ability to manage complex cases, quality assure work and maintain confidentiality High integrity, resilience and sound judgement Reflective, collaborative and committed to equality and inclusion Alignment with the values of the Church of England You can view full details of the in the job description and person specification when you apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: 28 days of annual leave, plus bank holidays and two privilege days per year. Flexi-time and the opportunity to apply to use the DBF s remote working policy to work from home for part of the week. Membership of the Church Worker s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 04, 2026
Full time
Deputy Diocesan Safeguarding Officer The Diocese is seeking an experienced and committed safeguarding professional to join the Diocesan Safeguarding Team as Deputy Diocesan Safeguarding Officer. Position: Deputy Diocesan Safeguarding Officer Location: Hove/Hybrid Salary: £49,536 per annum Hours: Full-time (flexi time available) Contract: Permanent Closing Date: 5th July 2026 Interview Date: Hove on 30th July 2026. About the Role This is a pivotal leadership role, offering an opportunity to shape and strengthen safeguarding practice across a large and diverse diocese. You will play a key part in ensuring the safety and wellbeing of children, young people and adults, while supporting parishes, clergy and diocesan colleagues to uphold the highest safeguarding standards. Key duties include: Lead and manage safeguarding casework across the Diocese, ensuring compliance with national Church of England safeguarding standards and statutory guidance Provide line management and supervision to the team of Assistant Diocesan Safeguarding Advisers Oversee triage, risk assessment and allocation of safeguarding referrals Manage complex and high-risk cases, working collaboratively with statutory agencies such as police, social care and probation services Ensure high-quality case recording, quality assurance and continuous improvement of safeguarding practices Act as the Diocesan Safeguarding Officer in the absence of the Director of Safeguarding Contribute to training, policy development and the promotion of a strong safeguarding culture This role involves regular collaboration with clergy, parish safeguarding officers, senior church leaders and external partners across the Diocese. If you are passionate about safeguarding and want to play a key role in protecting and supporting communities across Sussex, we would love to hear from you. About You We are seeking a highly skilled safeguarding professional who can demonstrate: Significant safeguarding casework experience and strong knowledge of legislation and best practice Experience working with victims, survivors and those who pose risk, and partnering with statutory agencies Proven ability to embed good safeguarding practice Strong leadership, risk assessment and communication skills Ability to manage complex cases, quality assure work and maintain confidentiality High integrity, resilience and sound judgement Reflective, collaborative and committed to equality and inclusion Alignment with the values of the Church of England You can view full details of the in the job description and person specification when you apply. About the Organisation The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England. As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive. What is on offer: 28 days of annual leave, plus bank holidays and two privilege days per year. Flexi-time and the opportunity to apply to use the DBF s remote working policy to work from home for part of the week. Membership of the Church Worker s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%. Employee Assistance Programme with access to GP appointments, counselling and financial and legal support. Free parking, and the ride to work scheme and development opportunities. Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an enhanced DBS check. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Senior Intelligence Analyst - Children's Services £42,839 - £47,181 per annum + great benefits Hybrid with 1 day per week on-site in Greater Manchester Join a high-performing team within the Children & Young People's Directorate, where data and intelligence are central to shaping strategic decision-making, service delivery, and organisational priorities. As a Senior Intelligence Analyst , you will play a pivotal role in transforming complex data into actionable insight, influencing policy, strategy, and operational improvement across Children's Services. Working closely with senior stakeholders, you will act as a trusted advisor, ensuring that intelligence and evidence underpin key decisions and drive better outcomes for children and families. Key Responsibilities Lead the analysis and interpretation of complex datasets , providing high-quality insight to inform strategic decision-making, identify emerging trends, and highlight areas of risk and opportunity across Children's Services. Design and deliver advanced reporting outputs , including dashboards, forecasts, briefings, and presentations, tailored to a wide range of stakeholders, from operational teams to senior leadership. Champion data-driven decision-making , developing tools, frameworks, and guidance that embed evidence-based practice across the organisation. Oversee the effective use of Business Intelligence systems , ensuring data is accurately captured, validated, analysed, and presented to a high standard, supporting key performance and statutory reporting requirements. Build and maintain strong stakeholder relationships , acting as a key point of expertise and providing strategic advice on data, intelligence, and insight to both internal teams and external partners. Ensure compliance with statutory data returns and regulatory requirements , providing robust, audit-ready evidence to support inspections, peer reviews, and external scrutiny. Support continuous service improvement , proactively identifying opportunities to enhance data quality, reporting processes, and analytical capabilities across the Directorate. Required Skills & Qualifications: Proven experience in data analysis , with the ability to interpret and derive meaningful insights from children's or adult social care datasets to support decision-making and service improvement. Practical experience with social care case management systems , ideally Mosaic; experience with Liquidlogic (LCS/EHM) or CareFirst will also be considered. Advanced analytical and technical skills , including proficiency in SQL and Excel, alongside experience using data visualisation tools (eg Power BI, Tableau) and/or GIS systems to present complex data clearly. Strong stakeholder engagement skills , with a demonstrable ability to build effective working relationships across all organisational levels and communicate insights through a variety of formats (reports, dashboards, briefings, presentations). Sound knowledge of statutory reporting requirements and data collections , with an understanding of key policy areas impacting Children's Services and wider local government. Excellent communication skills , both written and verbal, with the ability to translate complex data into clear, concise, and actionable insights for both technical and non-technical audiences. In the first instance please submit your CV.
Jun 04, 2026
Full time
Senior Intelligence Analyst - Children's Services £42,839 - £47,181 per annum + great benefits Hybrid with 1 day per week on-site in Greater Manchester Join a high-performing team within the Children & Young People's Directorate, where data and intelligence are central to shaping strategic decision-making, service delivery, and organisational priorities. As a Senior Intelligence Analyst , you will play a pivotal role in transforming complex data into actionable insight, influencing policy, strategy, and operational improvement across Children's Services. Working closely with senior stakeholders, you will act as a trusted advisor, ensuring that intelligence and evidence underpin key decisions and drive better outcomes for children and families. Key Responsibilities Lead the analysis and interpretation of complex datasets , providing high-quality insight to inform strategic decision-making, identify emerging trends, and highlight areas of risk and opportunity across Children's Services. Design and deliver advanced reporting outputs , including dashboards, forecasts, briefings, and presentations, tailored to a wide range of stakeholders, from operational teams to senior leadership. Champion data-driven decision-making , developing tools, frameworks, and guidance that embed evidence-based practice across the organisation. Oversee the effective use of Business Intelligence systems , ensuring data is accurately captured, validated, analysed, and presented to a high standard, supporting key performance and statutory reporting requirements. Build and maintain strong stakeholder relationships , acting as a key point of expertise and providing strategic advice on data, intelligence, and insight to both internal teams and external partners. Ensure compliance with statutory data returns and regulatory requirements , providing robust, audit-ready evidence to support inspections, peer reviews, and external scrutiny. Support continuous service improvement , proactively identifying opportunities to enhance data quality, reporting processes, and analytical capabilities across the Directorate. Required Skills & Qualifications: Proven experience in data analysis , with the ability to interpret and derive meaningful insights from children's or adult social care datasets to support decision-making and service improvement. Practical experience with social care case management systems , ideally Mosaic; experience with Liquidlogic (LCS/EHM) or CareFirst will also be considered. Advanced analytical and technical skills , including proficiency in SQL and Excel, alongside experience using data visualisation tools (eg Power BI, Tableau) and/or GIS systems to present complex data clearly. Strong stakeholder engagement skills , with a demonstrable ability to build effective working relationships across all organisational levels and communicate insights through a variety of formats (reports, dashboards, briefings, presentations). Sound knowledge of statutory reporting requirements and data collections , with an understanding of key policy areas impacting Children's Services and wider local government. Excellent communication skills , both written and verbal, with the ability to translate complex data into clear, concise, and actionable insights for both technical and non-technical audiences. In the first instance please submit your CV.
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: Driving the continued evolution and improvement of our shared services across our partnership Leading finance systems modernisation, including ERP transformation and automation initiatives Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire Improving service performance, efficiency and customer experience across finance and other transactional services Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) Significant senior-level finance leadership experience, preferably in the public sector Experience operating at executive, board or committee level A strong track record of leading transformation, improvement and change programmes Excellent stakeholder management and influencing skills The ability to balance strategic leadership with operational delivery A collaborative and resilient leadership style Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions: Ability to travel BPSS This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you: Agile working allowing a mix of home and office working JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays Two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Jun 03, 2026
Full time
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: Driving the continued evolution and improvement of our shared services across our partnership Leading finance systems modernisation, including ERP transformation and automation initiatives Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire Improving service performance, efficiency and customer experience across finance and other transactional services Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) Significant senior-level finance leadership experience, preferably in the public sector Experience operating at executive, board or committee level A strong track record of leading transformation, improvement and change programmes Excellent stakeholder management and influencing skills The ability to balance strategic leadership with operational delivery A collaborative and resilient leadership style Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions: Ability to travel BPSS This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you: Agile working allowing a mix of home and office working JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays Two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
Oct 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
