"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jun 25, 2026
Full time
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Business Development Manager- Spider is supporting a leading manufacturer of premium mobile HVAC solutions who are seeking an experienced Business Development Manager- HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Manager- HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Manager- HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years' experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About them: They are a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Their dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Manager- HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application.
Jun 25, 2026
Full time
Business Development Manager- Spider is supporting a leading manufacturer of premium mobile HVAC solutions who are seeking an experienced Business Development Manager- HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Manager- HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Manager- HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years' experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About them: They are a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Their dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Manager- HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application.
Senior Marketing Executive Hours: Full-time (37.5 hours per week) or part-time considered - you will need to be available to travel and stay overnight to accommodate events and exhibitions across the UK. Salary: £40,000 per annum (pro rata for part-time) Bonus: Quarterly company bonus scheme Driving Requirement: Full UK driving licence and access to a vehicle essential Reporting to: Head of Sales & Marketing Interaction Recruitment are recruiting on behalf of our client for a Senior Marketing Executive within the UK assistive technology sector. This is an exciting opportunity to join a growing organisation where marketing activity directly supports lead generation, sales growth and wider business development. The role has been created to strengthen marketing capability across campaigns, digital activity, content creation and events. The organisation provides specialist technology solutions that support accessibility and inclusion across education, workplace and public sector environments. This is a hands-on, commercially focused role for an experienced marketer who enjoys combining creativity, digital marketing, content creation and event delivery in a fast-paced environment. About the Role As Senior Marketing Executive, you will take ownership of marketing activity that supports lead generation and commercial growth. Working closely with sales and leadership teams, you will plan and deliver campaigns, create engaging content, manage digital channels and support events, ensuring all activity delivers measurable results. This is a varied role suited to someone confident operating at a senior level, combining strategic input with hands-on execution. Key Responsibilities Marketing Campaigns & Content Plan and deliver multi-channel marketing campaigns aligned to business objectives Create engaging content including copy, graphics, video and promotional materials Ensure consistent brand messaging across all channels Digital Marketing & Website Management Manage website content, landing pages and digital updates Support social media activity and online engagement Improve digital visibility and campaign performance Website design and coding experience (HTML/CSS or similar) is desirable Design & Video Content Produce marketing materials using Adobe Creative Suite Create and edit video content for campaigns and social media Ensure all creative output is high-quality and on-brand Lead Generation & CRM Manage inbound leads from digital channels and tracking tools Qualify and prioritise leads to support sales conversion Work closely with sales teams to maximise opportunities Track campaign performance within CRM systems Email Marketing & Collateral Create email campaigns and marketing templates Produce presentations, brochures and digital assets Support customer engagement activity Events & Exhibitions Attend UK-wide events, exhibitions and demonstrations Support planning, setup and post-event follow-up Capture content during events to support lead generation Flexibility required for occasional evenings, weekends and overnight stays Reporting & Performance Tracking Maintain accurate CRM data and reporting Track campaign effectiveness and conversion metrics Provide insights to support future marketing activity What We re Looking For Minimum 5 years marketing experience Degree in Marketing, Business or related subject (minimum 2:1) Strong experience in Adobe Creative Suite Proven video editing and content creation experience (essential) Experience across digital marketing, campaigns or social media Strong organisational and project management skills Excellent attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and lead generation understanding Proactive and self-motivated approach Experience in technology, education, accessibility, B2B or public sector marketing is beneficial but not essential. What s On Offer Salary up to £40,000 (pro rata for part-time) Quarterly bonus scheme Hybrid working (minimum 3 days office-based) Flexible and part-time options considered Opportunity to shape a newly created role Training and development opportunities Purpose-driven sector with real impact Why Apply? This is an opportunity to join a growing organisation where marketing directly contributes to improving accessibility and inclusion through technology. If you are a creative, commercially minded marketer who enjoys combining strategy, content, digital and events, this is an excellent opportunity to take the next step in your career. INDKTT
Jun 25, 2026
Full time
Senior Marketing Executive Hours: Full-time (37.5 hours per week) or part-time considered - you will need to be available to travel and stay overnight to accommodate events and exhibitions across the UK. Salary: £40,000 per annum (pro rata for part-time) Bonus: Quarterly company bonus scheme Driving Requirement: Full UK driving licence and access to a vehicle essential Reporting to: Head of Sales & Marketing Interaction Recruitment are recruiting on behalf of our client for a Senior Marketing Executive within the UK assistive technology sector. This is an exciting opportunity to join a growing organisation where marketing activity directly supports lead generation, sales growth and wider business development. The role has been created to strengthen marketing capability across campaigns, digital activity, content creation and events. The organisation provides specialist technology solutions that support accessibility and inclusion across education, workplace and public sector environments. This is a hands-on, commercially focused role for an experienced marketer who enjoys combining creativity, digital marketing, content creation and event delivery in a fast-paced environment. About the Role As Senior Marketing Executive, you will take ownership of marketing activity that supports lead generation and commercial growth. Working closely with sales and leadership teams, you will plan and deliver campaigns, create engaging content, manage digital channels and support events, ensuring all activity delivers measurable results. This is a varied role suited to someone confident operating at a senior level, combining strategic input with hands-on execution. Key Responsibilities Marketing Campaigns & Content Plan and deliver multi-channel marketing campaigns aligned to business objectives Create engaging content including copy, graphics, video and promotional materials Ensure consistent brand messaging across all channels Digital Marketing & Website Management Manage website content, landing pages and digital updates Support social media activity and online engagement Improve digital visibility and campaign performance Website design and coding experience (HTML/CSS or similar) is desirable Design & Video Content Produce marketing materials using Adobe Creative Suite Create and edit video content for campaigns and social media Ensure all creative output is high-quality and on-brand Lead Generation & CRM Manage inbound leads from digital channels and tracking tools Qualify and prioritise leads to support sales conversion Work closely with sales teams to maximise opportunities Track campaign performance within CRM systems Email Marketing & Collateral Create email campaigns and marketing templates Produce presentations, brochures and digital assets Support customer engagement activity Events & Exhibitions Attend UK-wide events, exhibitions and demonstrations Support planning, setup and post-event follow-up Capture content during events to support lead generation Flexibility required for occasional evenings, weekends and overnight stays Reporting & Performance Tracking Maintain accurate CRM data and reporting Track campaign effectiveness and conversion metrics Provide insights to support future marketing activity What We re Looking For Minimum 5 years marketing experience Degree in Marketing, Business or related subject (minimum 2:1) Strong experience in Adobe Creative Suite Proven video editing and content creation experience (essential) Experience across digital marketing, campaigns or social media Strong organisational and project management skills Excellent attention to detail and data accuracy Experience using CRM systems and Microsoft 365 Commercial awareness and lead generation understanding Proactive and self-motivated approach Experience in technology, education, accessibility, B2B or public sector marketing is beneficial but not essential. What s On Offer Salary up to £40,000 (pro rata for part-time) Quarterly bonus scheme Hybrid working (minimum 3 days office-based) Flexible and part-time options considered Opportunity to shape a newly created role Training and development opportunities Purpose-driven sector with real impact Why Apply? This is an opportunity to join a growing organisation where marketing directly contributes to improving accessibility and inclusion through technology. If you are a creative, commercially minded marketer who enjoys combining strategy, content, digital and events, this is an excellent opportunity to take the next step in your career. INDKTT
Business Development Manager Spider is supporting a leading manufacturer of premium mobile HVAC solutions who are seeking an experienced Business Development Manager HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Manager- HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Manager- HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About them: They are a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Their dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Manager- HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application.
Jun 25, 2026
Full time
Business Development Manager Spider is supporting a leading manufacturer of premium mobile HVAC solutions who are seeking an experienced Business Development Manager HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Manager- HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Manager- HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About them: They are a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Their dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Manager- HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application.
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. We create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we're looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you'll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. We do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you'll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who's products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by entrepreneur Dame Anita Roddick, we have always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world's top brands as a leading supplier and partner. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we're not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don't just make soap - we create products that align with a better, more sustainable future. The Opportunity: We are looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you'll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who's passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What's on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jun 25, 2026
Full time
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. We create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we're looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you'll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. We do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you'll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who's products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by entrepreneur Dame Anita Roddick, we have always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world's top brands as a leading supplier and partner. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we're not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don't just make soap - we create products that align with a better, more sustainable future. The Opportunity: We are looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you'll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who's passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What's on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jun 25, 2026
Full time
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 24, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Holiday Planner Full time, permanent position. Either fully remote or hybrid opportunity (Hybrid requires 2 days per week in our Wallington office) About us Our aim is to enrich lives and well-being through travel. That is our purpose. Our 'why'. It is ambitious and bold, but through the commitment of our brilliant people, we're doing more and more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers. The Newmarket Spirit is what binds us together. With 43 years behind us and plenty more ahead, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here. The Role As a Holiday Planner within our Customer division, you will be responsible for carefully listening to our customers, building a relationship with them, and then maximising service and sales opportunities. This will primarily be over the phone, but also via digital channels and sometimes face to face. We pride ourselves on really understanding our holidays and our customers, and matching their requirements to the perfect trip - something our customers will always remember. Through all of this, you will have the customer at the heart of your thinking and constantly drive sales through a service-led approach. What you'll be doing (and ideally have done before!) • Using your travel knowledge and sales expertise to help customers plan and book their dream holidays, guiding them confidently from first enquiry through to booking • Building genuine relationships with customers by drawing on your experience of matching people to the right holiday • Bringing our tours to life through brilliant storytelling, using your destination knowledge to paint a vivid picture of what customers can expect • Driving sales through a service-led approach, spotting opportunities to enhance holidays with room upgrades, excursions and extras - just as you would upsell in a retail travel environment • Responding to customers quickly and efficiently to maximise conversion, applying the same pace and urgency you'd recognise from a busy travel agency • Hitting KPIs across handling time, conversion, revenue and service, with a genuine focus on monthly targets Who we are looking for • Someone with a huge passion for people, both colleagues and customers, who wants to deliver amazing service • Previous sales and service experience within travel is essential, ideally gained within a travel agency environment • Previous experience working with tour operating systems or GDS is desirable • Flexible to work over a seven-day period, including evenings and weekends (weekend and late shifts are allocated on a fairness basis) What we offer A diverse, collaborative team with real opportunities to learn and grow Leaders who are genuinely invested in your development Encouragement to take initiative and try new things Flexible, hybrid working An exciting benefits package including generous annual leave, discount off our own amazing holidays, salary-sacrifice pension scheme, considerate family leave arrangements and pay, various health and wellbeing related benefits, access to an array of voluntary benefits from EV purchase schemes, activity passes, menopause support, and discounts for loads of lifestyle brands and MORE! The opportunity to travel to our destinations and experience our holidays first-hand How to apply Ready to bring dream holidays to life? If you're passionate about travel and have the experience to match, we'd love to hear from you. Hit apply and include your CV, a brief covering note, your salary expectations and any notice period. (No agencies, please) Newmarket Holidays is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to the equal treatment of all current and prospective employees.
Jun 24, 2026
Full time
Holiday Planner Full time, permanent position. Either fully remote or hybrid opportunity (Hybrid requires 2 days per week in our Wallington office) About us Our aim is to enrich lives and well-being through travel. That is our purpose. Our 'why'. It is ambitious and bold, but through the commitment of our brilliant people, we're doing more and more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers. The Newmarket Spirit is what binds us together. With 43 years behind us and plenty more ahead, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here. The Role As a Holiday Planner within our Customer division, you will be responsible for carefully listening to our customers, building a relationship with them, and then maximising service and sales opportunities. This will primarily be over the phone, but also via digital channels and sometimes face to face. We pride ourselves on really understanding our holidays and our customers, and matching their requirements to the perfect trip - something our customers will always remember. Through all of this, you will have the customer at the heart of your thinking and constantly drive sales through a service-led approach. What you'll be doing (and ideally have done before!) • Using your travel knowledge and sales expertise to help customers plan and book their dream holidays, guiding them confidently from first enquiry through to booking • Building genuine relationships with customers by drawing on your experience of matching people to the right holiday • Bringing our tours to life through brilliant storytelling, using your destination knowledge to paint a vivid picture of what customers can expect • Driving sales through a service-led approach, spotting opportunities to enhance holidays with room upgrades, excursions and extras - just as you would upsell in a retail travel environment • Responding to customers quickly and efficiently to maximise conversion, applying the same pace and urgency you'd recognise from a busy travel agency • Hitting KPIs across handling time, conversion, revenue and service, with a genuine focus on monthly targets Who we are looking for • Someone with a huge passion for people, both colleagues and customers, who wants to deliver amazing service • Previous sales and service experience within travel is essential, ideally gained within a travel agency environment • Previous experience working with tour operating systems or GDS is desirable • Flexible to work over a seven-day period, including evenings and weekends (weekend and late shifts are allocated on a fairness basis) What we offer A diverse, collaborative team with real opportunities to learn and grow Leaders who are genuinely invested in your development Encouragement to take initiative and try new things Flexible, hybrid working An exciting benefits package including generous annual leave, discount off our own amazing holidays, salary-sacrifice pension scheme, considerate family leave arrangements and pay, various health and wellbeing related benefits, access to an array of voluntary benefits from EV purchase schemes, activity passes, menopause support, and discounts for loads of lifestyle brands and MORE! The opportunity to travel to our destinations and experience our holidays first-hand How to apply Ready to bring dream holidays to life? If you're passionate about travel and have the experience to match, we'd love to hear from you. Hit apply and include your CV, a brief covering note, your salary expectations and any notice period. (No agencies, please) Newmarket Holidays is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to the equal treatment of all current and prospective employees.
Systems Engineer Dorset HQ Hybrid Working I'm working with a prominent player in the aviation simulation and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Evaluate proposed solutions to ensure they meet customer and internal specifications. Offer system-level guidance and technical advice to various departments. Maintain consistent requirements baseline across all departments. Lead process improvement initiatives within the systems team. Stay updated with emerging technical topics to support both ongoing projects and internal needs. Travel to customer sites worldwide as necessary. Who You Are An experienced systems engineer with expertise in requirements engineering and solution architecture. Proven background in engineering practices, methodologies, and tools Skilled in deriving system component requirements from broad customer needs. Proficient in stakeholder management, capable of engaging effectively with individuals at all levels. A highly analytical thinker with strong attention to detail. A versatile professional capable of handling multiple tasks simultaneously. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 24, 2026
Full time
Systems Engineer Dorset HQ Hybrid Working I'm working with a prominent player in the aviation simulation and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Evaluate proposed solutions to ensure they meet customer and internal specifications. Offer system-level guidance and technical advice to various departments. Maintain consistent requirements baseline across all departments. Lead process improvement initiatives within the systems team. Stay updated with emerging technical topics to support both ongoing projects and internal needs. Travel to customer sites worldwide as necessary. Who You Are An experienced systems engineer with expertise in requirements engineering and solution architecture. Proven background in engineering practices, methodologies, and tools Skilled in deriving system component requirements from broad customer needs. Proficient in stakeholder management, capable of engaging effectively with individuals at all levels. A highly analytical thinker with strong attention to detail. A versatile professional capable of handling multiple tasks simultaneously. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Excellent Sales Executive Opportunity in Central Newcastle! Hybrid! We are seeking to appoint a commercially minded Sales Executive to join our first-class client in Newcastle! As a Business Development Executive for my client, the role is primarily desk-based, focused on driving growth across the customer base. The BDE will play a key role in supporting revenue generation, customer retention, and new business acquisition particularly within Tier 3 accounts. The role supports the wider commercial team and works closely with the Business Development Manager (BDM), including occasional client visits to build relationships and support deal progression. WHAT IS IN IT FOR YOU? Basic Salary package of Circa £36k base per annum Bonus scheme applicable, on target earnings should equate to an extra 8k per annum., (Potentially more! there are numerous ways to make commission! OTE is 45k for this role. Working hand in hand with a BDM for business who travels and completes visits, this role is to compliment the BDM. Monday Friday working hours, hybrid working, 3 days office, 2 days home. Office location is Central Newcastle! Limited travel, sales is done via telephone and email. Occasional client retention visits etc. Opportunity to drive the business forward, working closely with Director, Head of Sales and wider team in what is an exciting period for the business. Opportunity to join a business who is actively investing for the future. 33 days holiday inclusive of bank holidays Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is an excellent business situated within the Environmental sector. They are going strength to strength and the culture is genuinely first class. This is a unique opportunity for a current SDR, Sales Exec. BDE or BDM looking to move into a more office-based sales role. This is a hugely rewarding role with tremendous reward for success. THE ROLE Proactively generate new business opportunities, with a strong focus on Tier 3 hunting activity Support the management and growth of existing customer accounts across all tiers through high-quality service delivery Act as a primary point of contact for nominated customers, ensuring strong relationship management Provide desk-based sales support while accompanying the BDM on selected client visits when required Handle inbound and outbound sales activity, including lead generation, follow-ups, and pipeline management Ensure all customer interactions are accurate, compliant, and commercially sound Process and fulfill customer orders efficiently and within agreed timelines Resolve customer enquiries and complaints promptly, escalating where necessary Prepare quotes, proposals, presentations, and contracts for both internal and external stakeholders Increase both existing and new business sales Be the primary point of contact for nominated customer related enquiries Fulfill orders in a timely and efficient manner Field customer enquiries, resolve any customer complaints and escalate when required Prepare presentations, proposals, and sales contracts to be delivered to internal and external parties and stakeholders Champion and become involved in compliance & SHE initiatives THE PERSON Proven track record in a commercial, telesales, or desk-based sales environment Strong communication and relationship-building skills High level of organisation and administrative capability Commercial awareness and negotiation skills Full UK driving licence Able to commute to Central Newcastle 3 days a week. Extremely comfortable outbound calling Any experience within Haulage, Transport, Environmental services, recycling or similar industries would be beneficial but not essential. TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group.
Jun 24, 2026
Full time
Excellent Sales Executive Opportunity in Central Newcastle! Hybrid! We are seeking to appoint a commercially minded Sales Executive to join our first-class client in Newcastle! As a Business Development Executive for my client, the role is primarily desk-based, focused on driving growth across the customer base. The BDE will play a key role in supporting revenue generation, customer retention, and new business acquisition particularly within Tier 3 accounts. The role supports the wider commercial team and works closely with the Business Development Manager (BDM), including occasional client visits to build relationships and support deal progression. WHAT IS IN IT FOR YOU? Basic Salary package of Circa £36k base per annum Bonus scheme applicable, on target earnings should equate to an extra 8k per annum., (Potentially more! there are numerous ways to make commission! OTE is 45k for this role. Working hand in hand with a BDM for business who travels and completes visits, this role is to compliment the BDM. Monday Friday working hours, hybrid working, 3 days office, 2 days home. Office location is Central Newcastle! Limited travel, sales is done via telephone and email. Occasional client retention visits etc. Opportunity to drive the business forward, working closely with Director, Head of Sales and wider team in what is an exciting period for the business. Opportunity to join a business who is actively investing for the future. 33 days holiday inclusive of bank holidays Genuine training and development opportunities Excellent team/company dynamic built on an excellent culture Clear career progression path. THE BUSINESS Our client is an excellent business situated within the Environmental sector. They are going strength to strength and the culture is genuinely first class. This is a unique opportunity for a current SDR, Sales Exec. BDE or BDM looking to move into a more office-based sales role. This is a hugely rewarding role with tremendous reward for success. THE ROLE Proactively generate new business opportunities, with a strong focus on Tier 3 hunting activity Support the management and growth of existing customer accounts across all tiers through high-quality service delivery Act as a primary point of contact for nominated customers, ensuring strong relationship management Provide desk-based sales support while accompanying the BDM on selected client visits when required Handle inbound and outbound sales activity, including lead generation, follow-ups, and pipeline management Ensure all customer interactions are accurate, compliant, and commercially sound Process and fulfill customer orders efficiently and within agreed timelines Resolve customer enquiries and complaints promptly, escalating where necessary Prepare quotes, proposals, presentations, and contracts for both internal and external stakeholders Increase both existing and new business sales Be the primary point of contact for nominated customer related enquiries Fulfill orders in a timely and efficient manner Field customer enquiries, resolve any customer complaints and escalate when required Prepare presentations, proposals, and sales contracts to be delivered to internal and external parties and stakeholders Champion and become involved in compliance & SHE initiatives THE PERSON Proven track record in a commercial, telesales, or desk-based sales environment Strong communication and relationship-building skills High level of organisation and administrative capability Commercial awareness and negotiation skills Full UK driving licence Able to commute to Central Newcastle 3 days a week. Extremely comfortable outbound calling Any experience within Haulage, Transport, Environmental services, recycling or similar industries would be beneficial but not essential. TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group.
Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: Proven leadership experience within a sales-focused contact centre or customer operations environment A track record of delivering revenue growth and improving conversion rates Strong experience leading customer service and complaint handling teams Knowledge of omnichannel contact centre operations Experience implementing automation, AI, self-service tools, or operational improvements Strong analytical, reporting, and stakeholder management skills Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? Opportunity to shape and influence customer strategy at a senior level Lead transformational change across sales, service, and technology Work closely with executive leadership to drive business performance Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.
Jun 24, 2026
Full time
Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: Proven leadership experience within a sales-focused contact centre or customer operations environment A track record of delivering revenue growth and improving conversion rates Strong experience leading customer service and complaint handling teams Knowledge of omnichannel contact centre operations Experience implementing automation, AI, self-service tools, or operational improvements Strong analytical, reporting, and stakeholder management skills Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? Opportunity to shape and influence customer strategy at a senior level Lead transformational change across sales, service, and technology Work closely with executive leadership to drive business performance Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.
Interim Brand Manager Summary: Our client, a leader in the luxury wines and spirits industry, is seeking an experienced Interim Brand Manager to join their dynamic team for a temporary period of 4 months. This role offers a daily rate of 275 to 375 and is based in the West End London office, with some flexibility required for travel. Main Purpose: The Interim Brand Manager will collaborate closely with the Group Head of Brand to play an integral role in the Marketing department. You will manage daily tasks, oversee requirements, and contribute significantly to larger projects and strategic initiatives. Your focus will be on campaign management, ensuring brand messaging and aesthetics resonate across all marketing channels. Scope: In this role, you will develop and execute brand strategies that enhance market presence and drive consumer engagement. You will manage multi-channel marketing campaigns, lead the creation of impactful brand assets, and collaborate with internal teams and external partners to uphold the brand's luxury positioning. Values & Motivators: Our client values a pioneering spirit, exceptional quality, and a joie de vivre approach. As a pioneer of English Sparkling Wine and high-quality Spirits, the organisation seeks individuals who embody innovation and excellence, creating an emotional connection with customers around the world. Responsibilities: Collaborate with the Group Head of Brand on strategic planning and campaign delivery. Define short- and long-term brand objectives, KPIs, and growth targets. Manage the Marketing calendar to ensure alignment across divisions. Support the Senior Graphic Designer in producing digital and print content. Work with the Procurement team to oversee production processes for POS and packaging. Lead content production, collaborating with creative teams for brand messaging. Manage and brief external agencies as needed. Maintain the budget tracker and manage relevant financial processes. Support market research activities and provide insights to leadership. Assist with international brand requirements in collaboration with the sales team. Lead the internal company newsletter on a quarterly basis. Act as Brand Guardian to maintain and evolve brand guidelines. Support with key brand documentation and asset management. Engage in ad hoc brand projects as required. Qualifications & Experience: Proven experience as a Brand Manager in the luxury consumer industry is essential. Experience in wine, spirits, or premium drinks is highly desirable. Strong understanding of luxury brand positioning and consumer behaviour. Successful track record in brand building and campaign management. Excellent project management skills with the ability to juggle multiple priorities. Strong analytical skills combined with a strategic mindset. Exceptional communication, presentation, and stakeholder management abilities. A genuine passion for wine and spirits, with awareness of industry trends. Join our client's team and make a meaningful impact in the luxury wines and spirits industry. If you meet the qualifications and are ready to pioneer exceptional brand strategies, apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 24, 2026
Contractor
Interim Brand Manager Summary: Our client, a leader in the luxury wines and spirits industry, is seeking an experienced Interim Brand Manager to join their dynamic team for a temporary period of 4 months. This role offers a daily rate of 275 to 375 and is based in the West End London office, with some flexibility required for travel. Main Purpose: The Interim Brand Manager will collaborate closely with the Group Head of Brand to play an integral role in the Marketing department. You will manage daily tasks, oversee requirements, and contribute significantly to larger projects and strategic initiatives. Your focus will be on campaign management, ensuring brand messaging and aesthetics resonate across all marketing channels. Scope: In this role, you will develop and execute brand strategies that enhance market presence and drive consumer engagement. You will manage multi-channel marketing campaigns, lead the creation of impactful brand assets, and collaborate with internal teams and external partners to uphold the brand's luxury positioning. Values & Motivators: Our client values a pioneering spirit, exceptional quality, and a joie de vivre approach. As a pioneer of English Sparkling Wine and high-quality Spirits, the organisation seeks individuals who embody innovation and excellence, creating an emotional connection with customers around the world. Responsibilities: Collaborate with the Group Head of Brand on strategic planning and campaign delivery. Define short- and long-term brand objectives, KPIs, and growth targets. Manage the Marketing calendar to ensure alignment across divisions. Support the Senior Graphic Designer in producing digital and print content. Work with the Procurement team to oversee production processes for POS and packaging. Lead content production, collaborating with creative teams for brand messaging. Manage and brief external agencies as needed. Maintain the budget tracker and manage relevant financial processes. Support market research activities and provide insights to leadership. Assist with international brand requirements in collaboration with the sales team. Lead the internal company newsletter on a quarterly basis. Act as Brand Guardian to maintain and evolve brand guidelines. Support with key brand documentation and asset management. Engage in ad hoc brand projects as required. Qualifications & Experience: Proven experience as a Brand Manager in the luxury consumer industry is essential. Experience in wine, spirits, or premium drinks is highly desirable. Strong understanding of luxury brand positioning and consumer behaviour. Successful track record in brand building and campaign management. Excellent project management skills with the ability to juggle multiple priorities. Strong analytical skills combined with a strategic mindset. Exceptional communication, presentation, and stakeholder management abilities. A genuine passion for wine and spirits, with awareness of industry trends. Join our client's team and make a meaningful impact in the luxury wines and spirits industry. If you meet the qualifications and are ready to pioneer exceptional brand strategies, apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Jun 24, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
The Opportunity: We are seeking a dynamic and highly organised Operations Manager to join our Defence & Security Operations team. This is an exciting opportunity to lead the delivery of UDT while also supporting DSEI UK. The role requires a proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities. Based in the UK, the role will be primarily flexi-office based, with some travel required, including significant onsite presence during live events. The successful candidate must be adaptable and confident operating in high-pressure event environments, ensuring seamless execution and operational excellence across both markets. We are looking for an individual ready to take the next step into an Operations Manager role, with at least three years' experience in the exhibitions industry. The Candidate: We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, have high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Here's who we are looking for: You enjoy being organised and anticipating people's needs You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative You relish facing new challenges: you react, adapt and welcome change You are obsessed with positive customer experiences and outcomes. You want to develop your skillset by being exposed to a broad range of experiences and people You like to challenge assumptions and make decisions based on customer insight Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively with internal training programmes. Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements. Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas. Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone. Ensure full delivery and fulfilment of exhibitor packages. Develop detailed signage schedules and oversee implementation. Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors. Manage contractors and suppliers before, during, and after the event to ensure seamless delivery. Assist with the creation and coordination of build, delivery, and breakdown schedules. Respond effectively to exhibitor and contractor needs both in the office and onsite-maintaining composure in high-pressure environments. Oversee the ordering and management of all onsite furniture and equipment. Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications. Manage event staffing levels to ensure adequate coverage throughout the exhibition. Support post-event evaluation and contribute to continuous improvement. Participate in regular internal meetings as well as external client discussions. Contribute to the company's Operations Group as an active member. Handle customer data confidently and in compliance with GDPR and other data privacy requirements. Be available to travel internationally as required Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry or with a background in live events . Proven Health and Safety experience. Organised and methodical with the ability to manage multiple tasks effectively. Strong attention to detail. Customer focussed mindset. Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority. Experience managing budget tracking or cost control. Willingness to travel internationally as required. Self-motivated, enthusiastic, and proactive approach. Able to meet deadlines and respond to challenges in a fast-paced environment. Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we
Jun 24, 2026
Full time
The Opportunity: We are seeking a dynamic and highly organised Operations Manager to join our Defence & Security Operations team. This is an exciting opportunity to lead the delivery of UDT while also supporting DSEI UK. The role requires a proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities. Based in the UK, the role will be primarily flexi-office based, with some travel required, including significant onsite presence during live events. The successful candidate must be adaptable and confident operating in high-pressure event environments, ensuring seamless execution and operational excellence across both markets. We are looking for an individual ready to take the next step into an Operations Manager role, with at least three years' experience in the exhibitions industry. The Candidate: We are looking for an exceptionally organised and proactive individual who can champion the fulfilment of a broad range of assigned duties. The successful candidate will have a methodical approach, have high attention to detail and be able to simultaneously manage a number of tasks. The role will mainly be flexi-office based however will require onsite work at live events. Here's who we are looking for: You enjoy being organised and anticipating people's needs You love being creative; you dream big, adopt new ways of working and get a thrill from being innovative You relish facing new challenges: you react, adapt and welcome change You are obsessed with positive customer experiences and outcomes. You want to develop your skillset by being exposed to a broad range of experiences and people You like to challenge assumptions and make decisions based on customer insight Key Responsibilities: Support the end-to-end operational delivery of a major launch event in Germany. Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations. Negotiate supplier and contractor costs to ensure maximum value and cost efficiency. Work effectively within defined budget parameters and adapt to changing financial requirements. Collaborate closely with the Head of Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with Health & Safety regulations and Clarion EMEA standards. Manage the development of risk assessments and ongoing health & safety planning. Manage the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file. Attend relevant health & safety training sessions and engage proactively with internal training programmes. Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements. Bring creative, solution-focused thinking to enhance event delivery and contribute innovative ideas. Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone. Ensure full delivery and fulfilment of exhibitor packages. Develop detailed signage schedules and oversee implementation. Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors. Manage contractors and suppliers before, during, and after the event to ensure seamless delivery. Assist with the creation and coordination of build, delivery, and breakdown schedules. Respond effectively to exhibitor and contractor needs both in the office and onsite-maintaining composure in high-pressure environments. Oversee the ordering and management of all onsite furniture and equipment. Maintain organised records, manage meeting schedules, take minutes, and handle follow-up communications. Manage event staffing levels to ensure adequate coverage throughout the exhibition. Support post-event evaluation and contribute to continuous improvement. Participate in regular internal meetings as well as external client discussions. Contribute to the company's Operations Group as an active member. Handle customer data confidently and in compliance with GDPR and other data privacy requirements. Be available to travel internationally as required Knowledge, Skills & Behaviours: Experience in the conference and exhibition industry or with a background in live events . Proven Health and Safety experience. Organised and methodical with the ability to manage multiple tasks effectively. Strong attention to detail. Customer focussed mindset. Confident communicator - an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority. Experience managing budget tracking or cost control. Willingness to travel internationally as required. Self-motivated, enthusiastic, and proactive approach. Able to meet deadlines and respond to challenges in a fast-paced environment. Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook. Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage About Clarion Events Clarion Events is one of the world's leading event organisers, producing and delivering innovative and market-leading events since 1947. ( ) Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we
The Company: As a Textile Technologist you are responsible for assisting with all stages of product development through the critical path for product launch, working to strict specifications and adhering to technical & quality manuals. You are required to become an expert within your product area to deliver fit for purpose products, ensuring high levels of performance and problem-solving issues. You will be required to understand and meet all sustainability requirements. You are expected to play an active part in projects, including comp shops and user trials. The Role: Understand and work to all specifications and manuals, including testing requirements and legislation. Assess product for safety & risk level, highlighting and solving any potential issues to prevent rejects and returns. Review product for make-up and intended purpose, conduct thorough red and gold seal checks. Give clear instructions for amendments and changes in order to achieve and improve product standards. Drive improvements with all factories to maintain product quality, performance & continuity. Develop strong relationships with all vendors. Attend meetings with suppliers and customers as required. Assist with corrective improvement plans and problem solving as required. Assist with resolution of customer complaints and implementation of root cause corrective action. Perform any reasonable requests as given by the management team. Keep the critical path spreadsheet up to date and attend critical path meetings. Administration duties include record keeping, inputting and analysis of information, responding to emails and telephone calls. Attendance at pre productions meetings Assist the Packaging coordinator with packaging proofs for accurate information. Sealing reports & testing matrix Understand sustainability requirements and work with the supply base to be in line with customer expectation and industry demands. Drive improvements to reduce packaging / chemicals / waste. Develop more sustainably sourced products where possible (including fibres and processing of materials & circularity) Ensure that a good level of housekeeping around your department is maintained at all times. Take responsibility for your own and your departments Health and Safety, ensure that at all times you comply with company policies and procedures. Immediately report any potential HR, quality, health & safety or environmental issues, risks, accidents and hazards immediately, including near miss accidents, to your manager Skills Required: Experienced at making decisions independently. Strong organisational skills to effectively support and manage the team and multiple deadlines. The ability to consult with all levels of management to support the Head of technical and wider team. Able to support collaboration and teamwork to build strong relationships. Require a proven track record in managing, implementing, driving and sustaining high quality standards to meet customer satisfaction and business requirements. Able to demonstrate problem solving tools and techniques. Require a proven track record in managing, implementing, driving and sustaining high quality standards to meet customer satisfaction and business requirements. Experienced in communicating with stake holders at all levels, including suppliers, customers, line managers, peer groups and supporting departments. Ability to establish, develop and maintain supplier and customer relationships with professionalism. Established decision-making skills with the ability to prioritise and manage workload and deadlines accordingly. Ability to work under pressure in a dynamic environment. Capacity to adapt to changing priorities and demands. Able to demonstrate project management, planning and change management skills. Benefits: Free onsite secure parking Onsite Canteen (Hot/cold drinks, sandwiches, snacks can be purchased) 60% staff sales on any product we sell. Long term service aware from 5 years, and every 5 years (additional holidays and cash reward) Events calendar. 50 days WFH a year Fantastic staff parties (Summer Events and Christmas Party) Overseas travel for all Technologists 1-2 times a year Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated on a daily basis.
Jun 24, 2026
Full time
The Company: As a Textile Technologist you are responsible for assisting with all stages of product development through the critical path for product launch, working to strict specifications and adhering to technical & quality manuals. You are required to become an expert within your product area to deliver fit for purpose products, ensuring high levels of performance and problem-solving issues. You will be required to understand and meet all sustainability requirements. You are expected to play an active part in projects, including comp shops and user trials. The Role: Understand and work to all specifications and manuals, including testing requirements and legislation. Assess product for safety & risk level, highlighting and solving any potential issues to prevent rejects and returns. Review product for make-up and intended purpose, conduct thorough red and gold seal checks. Give clear instructions for amendments and changes in order to achieve and improve product standards. Drive improvements with all factories to maintain product quality, performance & continuity. Develop strong relationships with all vendors. Attend meetings with suppliers and customers as required. Assist with corrective improvement plans and problem solving as required. Assist with resolution of customer complaints and implementation of root cause corrective action. Perform any reasonable requests as given by the management team. Keep the critical path spreadsheet up to date and attend critical path meetings. Administration duties include record keeping, inputting and analysis of information, responding to emails and telephone calls. Attendance at pre productions meetings Assist the Packaging coordinator with packaging proofs for accurate information. Sealing reports & testing matrix Understand sustainability requirements and work with the supply base to be in line with customer expectation and industry demands. Drive improvements to reduce packaging / chemicals / waste. Develop more sustainably sourced products where possible (including fibres and processing of materials & circularity) Ensure that a good level of housekeeping around your department is maintained at all times. Take responsibility for your own and your departments Health and Safety, ensure that at all times you comply with company policies and procedures. Immediately report any potential HR, quality, health & safety or environmental issues, risks, accidents and hazards immediately, including near miss accidents, to your manager Skills Required: Experienced at making decisions independently. Strong organisational skills to effectively support and manage the team and multiple deadlines. The ability to consult with all levels of management to support the Head of technical and wider team. Able to support collaboration and teamwork to build strong relationships. Require a proven track record in managing, implementing, driving and sustaining high quality standards to meet customer satisfaction and business requirements. Able to demonstrate problem solving tools and techniques. Require a proven track record in managing, implementing, driving and sustaining high quality standards to meet customer satisfaction and business requirements. Experienced in communicating with stake holders at all levels, including suppliers, customers, line managers, peer groups and supporting departments. Ability to establish, develop and maintain supplier and customer relationships with professionalism. Established decision-making skills with the ability to prioritise and manage workload and deadlines accordingly. Ability to work under pressure in a dynamic environment. Capacity to adapt to changing priorities and demands. Able to demonstrate project management, planning and change management skills. Benefits: Free onsite secure parking Onsite Canteen (Hot/cold drinks, sandwiches, snacks can be purchased) 60% staff sales on any product we sell. Long term service aware from 5 years, and every 5 years (additional holidays and cash reward) Events calendar. 50 days WFH a year Fantastic staff parties (Summer Events and Christmas Party) Overseas travel for all Technologists 1-2 times a year Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated on a daily basis.
Business Development Manager Spider is supporting a leading manufacturer of premium mobile HVAC solutions who are seeking an experienced Business Development Manager HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Manager- HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Manager- HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About them: They are a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Their dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Manager- HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application.
Jun 24, 2026
Full time
Business Development Manager Spider is supporting a leading manufacturer of premium mobile HVAC solutions who are seeking an experienced Business Development Manager HVAC to drive sales growth across the UK and Europe within the OEM and heavy-duty vehicle HVAC sector. Company benefits include: Competitive Salary:£55,000 + £5,000 car allowance + bonus Holiday: 5 weeks annual leave Employee extras: company pension, cash health plan, discretionary bonus scheme, sick pay, life insurance, and a health & wellbeing programme About the role: Reporting to and working closely with the Head of Sales, this is a great opportunity to combine technical expertise in the automotive/off-road heavy-duty HVAC market with relationship management and strategic business development skills to deliver high-quality engineering solutions. As the Business Development Manager- HVAC, you will support customers with tailored HVAC solutions that drive long-term business growth. This is a remote role with regular travel across the UK and Europe, and a requirement to visit the Ipswich office once a month, working 40 hours per week. Duties and Responsibilities include: Develop new business opportunities within OEM and industrial HVAC markets while managing the full sales cycle from prospecting to close. Provide technical sales support by recommending HVAC solutions, delivering product presentations, and assisting with system specification and integration. Prepare quotations, technical proposals, and cost analyses while coordinating project delivery and customer communication. Build strong relationships with customers and key stakeholders, acting as the main technical contact to support long-term growth and customer satisfaction. Maintain sales pipelines, forecasts, and account reports while supporting marketing activities, trade shows, and industry events. About you: The Business Development Manager- HVAC will have a strong background in HVAC systems, industrial equipment or the OEM sector, ideally with a minimum of 5 years experience in a relevant sales or business development role. As well as being commercially aware, you will be technically confident and motivated, with proven ability to manage accounts and achieve sales results. You will be able to demonstrate commercial awareness, strategic thinking, and strong analytical and problem-solving skills. Essential that you hold a driving licence and be able to travel throughout the UK and Europe. About them: They are a leading manufacturer of premium mobile HVAC solutions, recognised globally for its innovative approach and commitment to quality. Their dedicated team works collaboratively across various sectors, including construction, agriculture, military, and speciality vehicles, to deliver top-tier heating and air conditioning solutions. If you have the relevant commercial experience and skills for this Business Development Manager- HVAC position and would like to be considered, please apply by submitting an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keyword: Business Development Engineer, HVAC Business Development Manager, Technical Sales Engineer, Business Development Manager, HVAC Solutions, Specification Sales Engineer, HVAC, off-road heavy-duty HVAC This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and made available for us to review directly for this vacancy. As you might expect, you may be contacted by email, text or telephone. For full Privacy Policy details, please see the email correspondence on receipt of your application.
If you're looking for a varied role where no two days are the same, this Sales Office Administrator opportunity offers the chance to become a key part of a growing and well-established business. You'll be at the centre of daily operations, keeping everything organised, supporting senior leadership and helping the wider team run efficiently. What's in it for you Competitive salary of 38,000 - 42,000 per annum Join a growing and successful business with long-term stability Varied workload with responsibility across multiple business functions Opportunity to work closely with senior management and leadership teams Friendly and supportive working environment A role where your organisation and attention to detail will make a genuine impact Your responsibilities as Sales Office Administrator Provide administrative support to management across a range of business activities Prepare quotations, maintain spreadsheets and manage business documentation Monitor shared inboxes and distribute communications appropriately Manage filing, archiving, scanning and document control processes Coordinate meetings, travel arrangements, accommodation and diary management Handle incoming calls, visitors, post and general office administration duties What we're looking for in a Sales Office Administrator Previous experience in a busy office administration role Strong organisational and document management skills Experience preparing quotations, reports and spreadsheets Confident using Microsoft Office applications and email systems Experience supporting senior managers with diary and travel coordination If you're an experienced Sales Office Administrator looking for a varied and rewarding opportunity, we'd like to hear from you. Apply today. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Jun 23, 2026
Full time
If you're looking for a varied role where no two days are the same, this Sales Office Administrator opportunity offers the chance to become a key part of a growing and well-established business. You'll be at the centre of daily operations, keeping everything organised, supporting senior leadership and helping the wider team run efficiently. What's in it for you Competitive salary of 38,000 - 42,000 per annum Join a growing and successful business with long-term stability Varied workload with responsibility across multiple business functions Opportunity to work closely with senior management and leadership teams Friendly and supportive working environment A role where your organisation and attention to detail will make a genuine impact Your responsibilities as Sales Office Administrator Provide administrative support to management across a range of business activities Prepare quotations, maintain spreadsheets and manage business documentation Monitor shared inboxes and distribute communications appropriately Manage filing, archiving, scanning and document control processes Coordinate meetings, travel arrangements, accommodation and diary management Handle incoming calls, visitors, post and general office administration duties What we're looking for in a Sales Office Administrator Previous experience in a busy office administration role Strong organisational and document management skills Experience preparing quotations, reports and spreadsheets Confident using Microsoft Office applications and email systems Experience supporting senior managers with diary and travel coordination If you're an experienced Sales Office Administrator looking for a varied and rewarding opportunity, we'd like to hear from you. Apply today. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Jun 23, 2026
Contractor
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: Proven leadership experience within a sales-focused contact centre or customer operations environment A track record of delivering revenue growth and improving conversion rates Strong experience leading customer service and complaint handling teams Knowledge of omnichannel contact centre operations Experience implementing automation, AI, self-service tools, or operational improvements Strong analytical, reporting, and stakeholder management skills Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? Opportunity to shape and influence customer strategy at a senior level Lead transformational change across sales, service, and technology Work closely with executive leadership to drive business performance Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.
Jun 23, 2026
Full time
Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: Proven leadership experience within a sales-focused contact centre or customer operations environment A track record of delivering revenue growth and improving conversion rates Strong experience leading customer service and complaint handling teams Knowledge of omnichannel contact centre operations Experience implementing automation, AI, self-service tools, or operational improvements Strong analytical, reporting, and stakeholder management skills Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? Opportunity to shape and influence customer strategy at a senior level Lead transformational change across sales, service, and technology Work closely with executive leadership to drive business performance Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.
Area Sales Manager Vacancy Reference: 59530 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Have you got agricultural sales experience? Are you someone who enjoys building trusted, long-term relationships with farmers across your territory? Do you have a strong background in selling animal feed, fertiliser, or farm supplies, with the confidence to develop both new and existing accounts in a field-based role? The Company: An agricultural and farming supplies business, supporting farms with essential products across the UK. The Job Role: As Area Sales Manager you will be responsible for selling a wide range of specialist agricultural products directly to farmers throughout your sales territory in Scotland, including: Animal health and veterinary medicines. Animal feed and supplements; blended feeds, straight feeds, moist mixes, liquid molasses, feed blocks, and trace element bags. Seeds and forage: Grass seed mixtures, root and fodder crops, and forage maize. Fertilisers: Solid, liquid, and lime-based fertilisers to cover almost all cropping requirements. Crop Packaging: Silage sheets, clamp covers, vacuum film, net wrap, and baler twine. Dairy and general farming supplies: Milking plant hygiene products, electric fencing, fuels, fuel tanks, and general yard or workshop equipment. Location: Scotland - South West of Scotland. Salary Package: Up to 41,000 Basic Salary Depending on Experience + Commission. Company vehicle Mobile phone. Laptop. Company pension scheme. Sales and product training and coaching. Working Hours: Working hours are usually 8.30am - 17.00pm, 5 days a week, Monday to Friday. Key Responsibilities: Generate and capitalise on sales in Scotland, mainly South West of Scotland. Identify sales calls to new and existing clients, in person and by telephone. Develop and make presentations of company products and services to current and potential clients. Maintain sales activity records and prepare sales reports. Ensure customer service satisfaction and good client relationships. Participate in sales and product training events and sales meetings. Be available and prepared for review/sales meetings with Team Leader/Sales Manager. Monitor and research competitors, market conditions and product development. Keep up to date with changes to product portfolio, pricing policy etc. Maintain existing sales and develop new sales in all product areas. Ensure comprehensive usage of record monitoring of all computer IT systems. Partake in team activities. Be available to travel to the head office for pre-arranged business meetings. Candidate Requirements: Agricultural sales experience, selling either animal feed, fertilisers or similar products to farmers. Proven and successful experience building and maintaining client and customer relationships. FAR (Feed Advisors Registered) qualification and / or FACTS qualified would be an advantage - but not essential. Excellent customer service, communication and organisational skills. Happy to travel in a field-based sales role. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.
Jun 23, 2026
Full time
Area Sales Manager Vacancy Reference: 59530 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Have you got agricultural sales experience? Are you someone who enjoys building trusted, long-term relationships with farmers across your territory? Do you have a strong background in selling animal feed, fertiliser, or farm supplies, with the confidence to develop both new and existing accounts in a field-based role? The Company: An agricultural and farming supplies business, supporting farms with essential products across the UK. The Job Role: As Area Sales Manager you will be responsible for selling a wide range of specialist agricultural products directly to farmers throughout your sales territory in Scotland, including: Animal health and veterinary medicines. Animal feed and supplements; blended feeds, straight feeds, moist mixes, liquid molasses, feed blocks, and trace element bags. Seeds and forage: Grass seed mixtures, root and fodder crops, and forage maize. Fertilisers: Solid, liquid, and lime-based fertilisers to cover almost all cropping requirements. Crop Packaging: Silage sheets, clamp covers, vacuum film, net wrap, and baler twine. Dairy and general farming supplies: Milking plant hygiene products, electric fencing, fuels, fuel tanks, and general yard or workshop equipment. Location: Scotland - South West of Scotland. Salary Package: Up to 41,000 Basic Salary Depending on Experience + Commission. Company vehicle Mobile phone. Laptop. Company pension scheme. Sales and product training and coaching. Working Hours: Working hours are usually 8.30am - 17.00pm, 5 days a week, Monday to Friday. Key Responsibilities: Generate and capitalise on sales in Scotland, mainly South West of Scotland. Identify sales calls to new and existing clients, in person and by telephone. Develop and make presentations of company products and services to current and potential clients. Maintain sales activity records and prepare sales reports. Ensure customer service satisfaction and good client relationships. Participate in sales and product training events and sales meetings. Be available and prepared for review/sales meetings with Team Leader/Sales Manager. Monitor and research competitors, market conditions and product development. Keep up to date with changes to product portfolio, pricing policy etc. Maintain existing sales and develop new sales in all product areas. Ensure comprehensive usage of record monitoring of all computer IT systems. Partake in team activities. Be available to travel to the head office for pre-arranged business meetings. Candidate Requirements: Agricultural sales experience, selling either animal feed, fertilisers or similar products to farmers. Proven and successful experience building and maintaining client and customer relationships. FAR (Feed Advisors Registered) qualification and / or FACTS qualified would be an advantage - but not essential. Excellent customer service, communication and organisational skills. Happy to travel in a field-based sales role. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.