5 jobs found

IT Project Manager (CRM Transformation) - Circa £100K FTC An established and highly successful business in the South of England is embarking on a major CRM transformation programme - and is looking for an experienced Project Manager to lead it. This is a high-impact, delivery-focused role where you will take full ownership of a business-critical programme. You ll sit at the centre of the organisation, working across senior leadership, internal teams, and external vendors to ensure the CRM rollout is delivered effectively, on time, and fully adopted. The Role You will own the CRM programme from end to end - shaping the plan, driving delivery, and ensuring the business gets real value from the system. You ll be the key link between business stakeholders, the internal development team, and the CRM vendor, making sure everyone is aligned and accountable. What You ll Be Doing Leading the day-to-day delivery of a month CRM migration programme Building and managing a clear, structured project plan Tracking milestones, risks, and dependencies Acting as the main point of contact for the CRM vendor Translating business needs into clear requirements Coordinating across IT, operations, and commercial teams Overseeing the build of multiple internal tools and services Managing rollout to multiple sites and ensuring adoption Providing clear, concise updates to senior stakeholders Identifying risks early and putting mitigation plans in place What Success Looks Like A CRM system delivered in phases, on time, and running smoothly Strong adoption across the business Clear, consistent progress against milestones Risks managed proactively no major surprises Stakeholders aligned, informed, and confident What You ll Bring Proven experience delivering complex CRM or technology programmes Experience working in multi-stakeholder environments Strong vendor management capability A track record of owning delivery end-to-end This role needs someone who is: Delivery-focused and outcome-driven Comfortable working in a fast-moving, sometimes messy environment Calm under pressure Willing to challenge constructively Accountable and hands-on This won t always be a neat or easy programme. There will be competing priorities, ambiguity, and some tough conversations along the way. But for the right person, it s a chance to own and deliver a major transformation programme that really matters. The Package Salary circa £100,000 - 12-18 month FTC Company car or car allowance 33 days holiday + birthday off Interested? Please Click Apply Now! IT Project Manager (CRM Transformation) - FTC - Circa £100K

Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: 30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: 30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to 300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We're working with a highly established technology business to recruit a CRM & Email Marketing Manager into a fast paced and evolving digital marketing function. This is a genuinely exciting opportunity for someone who lives and breathes email marketing, CRM operations and customer lifecycle communications. The role sits across email campaign execution, CRM automation, customer journeys and operational marketing delivery. You'll take ownership of CRM and email communications across a multi-brand environment, helping drive customer engagement, nurture journeys, automation performance and campaign quality across the wider business. The environment is fast paced, collaborative and highly operational, with a strong focus on quality, organisation and continuous improvement. What you'll be doing: Building and executing email marketing campaigns across newsletters, nurture journeys, onboarding and operational communications Creating and optimising CRM workflows, trigger campaigns and customer journeys Managing segmentation, personalisation and campaign scheduling Supporting the wider CRM communications calendar and coordinating campaign activity Working closely with marketing, creative, web and data teams Monitoring campaign performance and improving engagement and conversion metrics Ensuring all communications are accurate, on-brand and delivered to a high standard Supporting CRM reporting, optimisation and operational activity What we're looking for: Strong hands-on CRM and email marketing experience Experience building automation workflows and lifecycle journeys Comfortable working directly within CRM and email marketing platforms Strong understanding of segmentation, deliverability and email marketing best practice Excellent attention to detail and proofreading capability Confident email copywriting and campaign execution skills Organised and comfortable managing multiple campaigns and deadlines Experience with platforms such as ClickDimensions, Microsoft Dynamics, HubSpot, Salesforce Marketing Cloud, Klaviyo or Marketo would be beneficial The business offers fully remote working, 28 days holiday and the opportunity to join a highly established and well regarded technology business. For more information, please get in touch directly with Dominic Manning at Artis Recruitment. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)

CRM Manager - 12-Month FTC Hybrid (3 days in office) My client is looking for a CRM Manager to take full ownership of CRM testing, lead generation and conversion strategy for a fast-paced, multi-brand business. This is a 12-month maternity cover opportunity within a collaborative marketing team that values creativity, agility and results. The successful candidate will have the freedom to test, learn and optimise while shaping how the business connects with customers across multiple brands. Key Responsibilities: Own CRM testing and optimisation across the customer journey (A/B, multivariate, segmentation). Drive lead generation and conversion through data-led CRM campaigns. Track key metrics and performance data to inform strategy and reporting. Collaborate with marketing, digital and commercial teams to deliver tailored CRM journeys. Manage and evolve CRM tools, including Salesforce. Champion a results-first mindset with a clear commercial focus. About You: Proven experience in CRM or campaign management, ideally in a multi-brand, agency or consultancy setting. Strong track record in lead generation and conversion campaigns. Hands-on experience with CRM platforms such as Salesforce, Mailchimp or Campaign Monitor. Analytical thinker with the ability to translate data into actionable insight. Proactive, collaborative and commercially minded. If you're passionate about using CRM to drive engagement and commercial growth, please get in touch to find out more. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Morgan McKinley is looking for an experienced Marketing Executive to work for a fab company based in East Grinstead, West Sussex. This is a hybrid working marketing job opportunity in which the Senior Marketing Exec will be responsible for the successful execution of impactful marketing campaigns and CRM activities Salary: up to £35K + excellent company benefits Location: Hybrid working 1-2 days office based Duration: 12 month FTC Senior Marketing Executive duties: Management and execution of marketing campaigns - CRM, email, newsletters etc Monitor and evaluate the performance of marketing campaigns - market research and competitor analysis Content creation for websites, newsletter, marketing emails etc. Managing the monthly newsletter Working closely with the product managers and stakeholders Skills and experience: Proven experience working in a similar Marketing role Excellent communication skills both verbally and written Strong CRM exp and marketing campaign management exp