Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today
Jun 12, 2026
Full time
Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today
Senior Relationship Manager (Intermediary) Location: London Employment Type: Permanent Full-Time Salary: Up to 70,000 Working Pattern: Onsite - 5 days per week (no hybrid working) About the Role We are seeking an experienced Senior Relationship Manager (Intermediary) to drive profitable growth across the Commercial and SME portfolio through a strong intermediary-led business model. This role is responsible for originating new business, managing existing intermediary relationships, and overseeing a diverse corporate credit portfolio while maintaining high standards of risk management, service delivery, and regulatory compliance. Reporting to the Head of Islamic Banking & Intermediary Business , the successful candidate will play a key role in expanding intermediary partnerships, identifying early warning signals within portfolios, and maximising profitability through value-added solutions. Key Responsibilities Relationship Management & Business Development Manage and grow relationships with commercial clients ranging from SME to Corporate. Develop and maintain strong partnerships with intermediaries to generate new business opportunities. Drive revenue, asset growth, and cross-selling opportunities across commercial, FI, and private banking products. Execute a structured calling and meeting programme to identify customer needs and deliver tailored solutions. Corporate Portfolio & Credit Management Manage a portfolio of corporate credit accounts with varying turnover and exposure levels. Prepare and review credit proposals, including detailed balance sheet, income statement, and cash flow analysis. Monitor account performance, payment behaviour, and portfolio health. Conduct regular client visits to strengthen relationships and enhance account profitability. Monitoring, Reporting & Documentation Ensure facility documentation and account records remain accurate and up to date. Monitor credit utilisation, business volumes, TR maturities, and PAD retirements. Provide regular MIS and performance updates to senior management. Remedial & Risk Management Identify early warning indicators and proactively escalate concerns. Follow up on overdue accounts and coordinate transfer to Recovery where required. Provide full documentation and ongoing support to recovery teams. Team Development & Leadership Advise and guide Assistant Relationship Managers on routine and complex matters. Line-manage junior support staff and Relationship Support Officers where applicable. Support team development through coaching, feedback, and performance management. Customer Service & Stakeholder Engagement Act as a key point of contact for intermediaries and clients, ensuring timely and effective responses. Handle complex customer queries and complaints professionally. Ensure customer data accuracy and compliance with internal procedures. Represent the organisation positively with clients, intermediaries, and internal stakeholders. Projects & Continuous Improvement Contribute to special projects and initiatives as assigned. Identify process gaps and recommend improvements to enhance efficiency and control. Participate actively in team meetings, training, and professional development. Regulatory & Conduct Responsibilities Comply with all FCA and PRA Conduct Rules and Certification Regime requirements. Act with integrity, skill, care, and diligence at all times. Ensure effective control, compliance, and oversight within areas of responsibility. Promote fair customer outcomes and sound market conduct. Experience & Qualifications Minimum 5 years' experience in a Relationship Manager or Senior Relationship Manager role within banking. Strong background in commercial lending, intermediary banking, and portfolio management . Proven experience in credit analysis, customer relationship management, and negotiation . Line management experience preferred. Commitment to ongoing Continuing Professional Development (CPD) and regulatory training. Key Skills & Competencies Commercial and SME Banking Expertise Intermediary Relationship Management Credit & Financial Analysis Regulatory & Conduct Risk Awareness Negotiation & Stakeholder Engagement Customer Service Excellence Strong Numerical & Financial Acumen
Jun 12, 2026
Full time
Senior Relationship Manager (Intermediary) Location: London Employment Type: Permanent Full-Time Salary: Up to 70,000 Working Pattern: Onsite - 5 days per week (no hybrid working) About the Role We are seeking an experienced Senior Relationship Manager (Intermediary) to drive profitable growth across the Commercial and SME portfolio through a strong intermediary-led business model. This role is responsible for originating new business, managing existing intermediary relationships, and overseeing a diverse corporate credit portfolio while maintaining high standards of risk management, service delivery, and regulatory compliance. Reporting to the Head of Islamic Banking & Intermediary Business , the successful candidate will play a key role in expanding intermediary partnerships, identifying early warning signals within portfolios, and maximising profitability through value-added solutions. Key Responsibilities Relationship Management & Business Development Manage and grow relationships with commercial clients ranging from SME to Corporate. Develop and maintain strong partnerships with intermediaries to generate new business opportunities. Drive revenue, asset growth, and cross-selling opportunities across commercial, FI, and private banking products. Execute a structured calling and meeting programme to identify customer needs and deliver tailored solutions. Corporate Portfolio & Credit Management Manage a portfolio of corporate credit accounts with varying turnover and exposure levels. Prepare and review credit proposals, including detailed balance sheet, income statement, and cash flow analysis. Monitor account performance, payment behaviour, and portfolio health. Conduct regular client visits to strengthen relationships and enhance account profitability. Monitoring, Reporting & Documentation Ensure facility documentation and account records remain accurate and up to date. Monitor credit utilisation, business volumes, TR maturities, and PAD retirements. Provide regular MIS and performance updates to senior management. Remedial & Risk Management Identify early warning indicators and proactively escalate concerns. Follow up on overdue accounts and coordinate transfer to Recovery where required. Provide full documentation and ongoing support to recovery teams. Team Development & Leadership Advise and guide Assistant Relationship Managers on routine and complex matters. Line-manage junior support staff and Relationship Support Officers where applicable. Support team development through coaching, feedback, and performance management. Customer Service & Stakeholder Engagement Act as a key point of contact for intermediaries and clients, ensuring timely and effective responses. Handle complex customer queries and complaints professionally. Ensure customer data accuracy and compliance with internal procedures. Represent the organisation positively with clients, intermediaries, and internal stakeholders. Projects & Continuous Improvement Contribute to special projects and initiatives as assigned. Identify process gaps and recommend improvements to enhance efficiency and control. Participate actively in team meetings, training, and professional development. Regulatory & Conduct Responsibilities Comply with all FCA and PRA Conduct Rules and Certification Regime requirements. Act with integrity, skill, care, and diligence at all times. Ensure effective control, compliance, and oversight within areas of responsibility. Promote fair customer outcomes and sound market conduct. Experience & Qualifications Minimum 5 years' experience in a Relationship Manager or Senior Relationship Manager role within banking. Strong background in commercial lending, intermediary banking, and portfolio management . Proven experience in credit analysis, customer relationship management, and negotiation . Line management experience preferred. Commitment to ongoing Continuing Professional Development (CPD) and regulatory training. Key Skills & Competencies Commercial and SME Banking Expertise Intermediary Relationship Management Credit & Financial Analysis Regulatory & Conduct Risk Awareness Negotiation & Stakeholder Engagement Customer Service Excellence Strong Numerical & Financial Acumen
Production Manager - Noon shift Newcastle-under-Lyme, Staffordshire Up to £40,000 DOE Sunday - Thursday, 1:30pm - 10:00am An exciting opportunity has arisen for an experienced Production Manager to join a leading food manufacturing business. This is a key leadership role responsible for driving performance across night shift operations, ensuring production targets are achieved safely, efficiently, and in line with the highest quality and food safety standards. You will oversee both low-risk and high-risk manufacturing areas, playing a pivotal role in delivering operational excellence, continuous improvement, and team development. Key Responsibilities; Lead and coordinate daily manufacturing operations to ensure on-time, in-full (OTIF) delivery Drive production performance through effective management of OEE, labour utilisation, and efficiency Champion Lean manufacturing and continuous improvement initiatives across the site Monitor yields and control costs by reducing waste across materials, packaging and labour Ensure full compliance with food safety, quality and hygiene standards Maintain strict segregation between high-risk and low-risk areas to protect product integrity Keep the site audit-ready for customer, regulatory, and third-party inspections Lead, coach, and develop Production Supervisors and Line Leaders Support workforce planning, training, succession, and performance management Collaborate with Technical, Engineering, Planning, Supply Chain, HR and H&S teams to deliver business objectives About You; 3-5 years' experience in a Production Manager or senior manufacturing leadership role within food manufacturing Proven experience in high-risk or high-care environments Strong leadership capability with experience managing and motivating large teams Demonstrated success in delivering KPI's such as OEE, waste reduction, and productivity improvements Strong problem-solving and root cause analysis skills Commercially aware with experience managing costs, yields and budgets Excellent communication skills with the ability to influence stakeholders at all levels Essential requirement; Food Safety Level 3 HACCP Level 3 Desirable Qualifications; Leadership/Management qualification (ILM Level 5 or equivalent) IOSH or NEBOSH certification Lean Manufacturing qualification or practical experience Why Join? Opportunity to lead within a high-performing food manufacturing environment Be part of a business that values continuous improvement and operational excellence Strong career development and progression opportunities Apply Now or contact (url removed) (phone number removed) Please note that due to the high volume of applications we receive, only those shortlisted will be personally contacted. INDCOM
Jun 12, 2026
Full time
Production Manager - Noon shift Newcastle-under-Lyme, Staffordshire Up to £40,000 DOE Sunday - Thursday, 1:30pm - 10:00am An exciting opportunity has arisen for an experienced Production Manager to join a leading food manufacturing business. This is a key leadership role responsible for driving performance across night shift operations, ensuring production targets are achieved safely, efficiently, and in line with the highest quality and food safety standards. You will oversee both low-risk and high-risk manufacturing areas, playing a pivotal role in delivering operational excellence, continuous improvement, and team development. Key Responsibilities; Lead and coordinate daily manufacturing operations to ensure on-time, in-full (OTIF) delivery Drive production performance through effective management of OEE, labour utilisation, and efficiency Champion Lean manufacturing and continuous improvement initiatives across the site Monitor yields and control costs by reducing waste across materials, packaging and labour Ensure full compliance with food safety, quality and hygiene standards Maintain strict segregation between high-risk and low-risk areas to protect product integrity Keep the site audit-ready for customer, regulatory, and third-party inspections Lead, coach, and develop Production Supervisors and Line Leaders Support workforce planning, training, succession, and performance management Collaborate with Technical, Engineering, Planning, Supply Chain, HR and H&S teams to deliver business objectives About You; 3-5 years' experience in a Production Manager or senior manufacturing leadership role within food manufacturing Proven experience in high-risk or high-care environments Strong leadership capability with experience managing and motivating large teams Demonstrated success in delivering KPI's such as OEE, waste reduction, and productivity improvements Strong problem-solving and root cause analysis skills Commercially aware with experience managing costs, yields and budgets Excellent communication skills with the ability to influence stakeholders at all levels Essential requirement; Food Safety Level 3 HACCP Level 3 Desirable Qualifications; Leadership/Management qualification (ILM Level 5 or equivalent) IOSH or NEBOSH certification Lean Manufacturing qualification or practical experience Why Join? Opportunity to lead within a high-performing food manufacturing environment Be part of a business that values continuous improvement and operational excellence Strong career development and progression opportunities Apply Now or contact (url removed) (phone number removed) Please note that due to the high volume of applications we receive, only those shortlisted will be personally contacted. INDCOM
Assistant Store Manager Oldham Retail Up to 35,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opportunity to take your career to the next level. About the Role As Assistant Store Manager, you'll play a key role in supporting the Store Manager and leading a high-performing team within a fast-paced, high-volume retail environment. You'll be responsible for driving operational excellence, developing your team, and delivering outstanding customer experiences, while building the skills needed for future Store Management opportunities. Key Responsibilities of the Assistant Store Manager Take ownership of a key department and assume Duty Manager responsibilities when required Support the Store Manager in delivering key business objectives, including sales performance, shrinkage control, and labour management Lead, coach, and motivate colleagues to create a positive and productive working environment Deliver exceptional customer service standards across all areas of the store Maintain high standards of stock management, merchandising, and store presentation Ensure full compliance with Health & Safety and company policies Utilise store performance data and reports to identify opportunities for improvement and growth What We're Looking For in an Assistant Store Manager Previous experience as an Assistant Store Manager, Department Manager, or similar leadership role within a fast-paced retail environment A hands-on leader who enjoys being on the shop floor and inspiring teams to succeed Strong organisational, communication, and problem-solving abilities A customer-focused mindset with a passion for delivering results Commercial awareness and the ability to drive performance through people Ambition to progress into a Store Management position Why Join Us? Competitive salary Fantastic Bonus Generous Pension Scheme Brilliant Holidays Colleague Discount Access to wellbeing support Clear and achievable career progression opportunities Work in a fast-paced, rewarding environment where your contribution is recognised Develop your leadership skills through ongoing training and support If you're ready to take the next step in your retail management career and join a business where progression is genuinely achievable, we'd love to hear from you. BH36421
Jun 12, 2026
Full time
Assistant Store Manager Oldham Retail Up to 35,000 plus bonus Are you a motivated retail leader looking to accelerate your career with a thriving and expanding business? We're recruiting an ambitious Assistant Store Manager to join one of the UK's most successful big-box retailers. Known for its dynamic culture, strong leadership development and continued growth, this is an excellent opportunity to take your career to the next level. About the Role As Assistant Store Manager, you'll play a key role in supporting the Store Manager and leading a high-performing team within a fast-paced, high-volume retail environment. You'll be responsible for driving operational excellence, developing your team, and delivering outstanding customer experiences, while building the skills needed for future Store Management opportunities. Key Responsibilities of the Assistant Store Manager Take ownership of a key department and assume Duty Manager responsibilities when required Support the Store Manager in delivering key business objectives, including sales performance, shrinkage control, and labour management Lead, coach, and motivate colleagues to create a positive and productive working environment Deliver exceptional customer service standards across all areas of the store Maintain high standards of stock management, merchandising, and store presentation Ensure full compliance with Health & Safety and company policies Utilise store performance data and reports to identify opportunities for improvement and growth What We're Looking For in an Assistant Store Manager Previous experience as an Assistant Store Manager, Department Manager, or similar leadership role within a fast-paced retail environment A hands-on leader who enjoys being on the shop floor and inspiring teams to succeed Strong organisational, communication, and problem-solving abilities A customer-focused mindset with a passion for delivering results Commercial awareness and the ability to drive performance through people Ambition to progress into a Store Management position Why Join Us? Competitive salary Fantastic Bonus Generous Pension Scheme Brilliant Holidays Colleague Discount Access to wellbeing support Clear and achievable career progression opportunities Work in a fast-paced, rewarding environment where your contribution is recognised Develop your leadership skills through ongoing training and support If you're ready to take the next step in your retail management career and join a business where progression is genuinely achievable, we'd love to hear from you. BH36421
Product Merchandising Manager Womenswear North West Flexible Working Up to £65,000 + Bonus + Excellent Benefits What's on Offer: Up to £65,000 salary Annual bonus Flexible working Excellent benefits package Significant career development opportunity The chance to shape and grow a strategically important category within a globally recognised sportswear brand A leading global sportswear brand is looking for an exceptional Product Merchandising Manager to take ownership of its Women's category and play a pivotal role in shaping future growth. This is not a retail merchandising position. We're looking for a commercially-minded product specialist with deep category expertise, a passion for women's sportswear, and a strong understanding of how branded apparel has evolved within the modern consumer landscape. This is a rare opportunity to join a high-profile brand and influence product strategy, category direction and go-to-market execution across a globally recognised business. The Opportunity: As Product Merchandising Manager for Women's, you will sit at the centre of the product creation and go-to-market process, acting as the commercial heartbeat of the category. You'll combine consumer insight, commercial analysis and product strategy to build compelling assortments, influence future product direction and ensure flawless execution across every stage of the product lifecycle. Working cross-functionally with Product, Sales, Marketing, Planning, Design and Development teams, you'll ensure the business remains consumer-led, commercially focused and ahead of market trends. This role is ideal for someone looking to take a significant step forward in their merchandising, category management or product management career within a leading branded environment. Key Responsibilities Category & Product Strategy Own and drive the Women's category strategy across multiple product areas and markets. Develop commercially relevant assortments that balance global consistency with regional and customer requirements. Identify market opportunities, consumer trends and category growth drivers to influence future product direction. Ensure the category remains fresh, relevant and competitive within the evolving women's sportswear market. Go-To-Market Leadership Lead key category milestones throughout the product creation and go-to-market process. Act as the central point of alignment between Product, Planning, Sales and Marketing teams. Ensure launch plans, timelines and product strategies are delivered accurately and on schedule. Drive executional excellence across all category touch points. Commercial Performance Partner with Key Account Managers and Sales Directors to align category strategy and business objectives. Monitor weekly sales performance and rate-of-sale metrics, translating data into actionable recommendations. Deliver seasonal forecasting and demand planning across both inline and consumer ranges. Support pricing, margin and assortment decisions to maximise category profitability and growth. Consumer & Market Insights: Maintain a deep understanding of the women's sportswear consumer and competitive landscape. Use market data, trend analysis and consumer insights to guide decision-making. Identify emerging opportunities and translate them into commercial product strategies. Champion the voice of the consumer throughout the business. Cross-Functional Collaboration: Build strong relationships across Product, Design, Development, Planning, Sales, Marketing and Visual Merchandising teams. Influence stakeholders across multiple functions and regions. Ensure clear communication, alignment and accountability throughout the product lifecycle. About You: We're looking for a commercially astute category specialist with a passion for women's product and a proven track record within branded apparel. You'll likely come from a sportswear, fashion or lifestyle brand environment and have experience working with major retailers or leading consumer brands. Essential Experience: Significant experience within Product Merchandising, Category Management, Consumer Trading, Product Management or a similar commercial product role. Strong background in branded apparel, ideally within sportswear, athleisure or lifestyle categories. Deep understanding of the women's category and the evolution of women's consumer behaviour within branded sportswear. Experience building assortments, analysing performance and influencing product strategy. Advanced commercial and analytical capability with strong numerical skills. Experience working cross-functionally within complex, fast-paced organisations. Excellent organisational skills and exceptional attention to detail. Highly Desirable: Experience with major branded retailers Experience operating within international or global markets. Degree-qualified, ideally in a discipline that promotes analytical thinking, problem-solving and strategic decision-making such as Business, Commerce, Economics, Engineering, Architecture or similar. Personal Attributes: Consumer obsessed and passionate about women's product. Commercially sharp with strong strategic thinking capability. Naturally curious and insight-driven. Confident influencing stakeholders at all levels. Highly organised with exceptional attention to detail. Comfortable operating within a fast-paced, high-visibility environment. Proactive, ambitious and eager to make a genuine impact. If you're passionate about branded apparel, obsessed with the women's category and ready to play a key role in shaping the future of a market-leading brand, we'd love to hear from you. BH36296
Jun 12, 2026
Full time
Product Merchandising Manager Womenswear North West Flexible Working Up to £65,000 + Bonus + Excellent Benefits What's on Offer: Up to £65,000 salary Annual bonus Flexible working Excellent benefits package Significant career development opportunity The chance to shape and grow a strategically important category within a globally recognised sportswear brand A leading global sportswear brand is looking for an exceptional Product Merchandising Manager to take ownership of its Women's category and play a pivotal role in shaping future growth. This is not a retail merchandising position. We're looking for a commercially-minded product specialist with deep category expertise, a passion for women's sportswear, and a strong understanding of how branded apparel has evolved within the modern consumer landscape. This is a rare opportunity to join a high-profile brand and influence product strategy, category direction and go-to-market execution across a globally recognised business. The Opportunity: As Product Merchandising Manager for Women's, you will sit at the centre of the product creation and go-to-market process, acting as the commercial heartbeat of the category. You'll combine consumer insight, commercial analysis and product strategy to build compelling assortments, influence future product direction and ensure flawless execution across every stage of the product lifecycle. Working cross-functionally with Product, Sales, Marketing, Planning, Design and Development teams, you'll ensure the business remains consumer-led, commercially focused and ahead of market trends. This role is ideal for someone looking to take a significant step forward in their merchandising, category management or product management career within a leading branded environment. Key Responsibilities Category & Product Strategy Own and drive the Women's category strategy across multiple product areas and markets. Develop commercially relevant assortments that balance global consistency with regional and customer requirements. Identify market opportunities, consumer trends and category growth drivers to influence future product direction. Ensure the category remains fresh, relevant and competitive within the evolving women's sportswear market. Go-To-Market Leadership Lead key category milestones throughout the product creation and go-to-market process. Act as the central point of alignment between Product, Planning, Sales and Marketing teams. Ensure launch plans, timelines and product strategies are delivered accurately and on schedule. Drive executional excellence across all category touch points. Commercial Performance Partner with Key Account Managers and Sales Directors to align category strategy and business objectives. Monitor weekly sales performance and rate-of-sale metrics, translating data into actionable recommendations. Deliver seasonal forecasting and demand planning across both inline and consumer ranges. Support pricing, margin and assortment decisions to maximise category profitability and growth. Consumer & Market Insights: Maintain a deep understanding of the women's sportswear consumer and competitive landscape. Use market data, trend analysis and consumer insights to guide decision-making. Identify emerging opportunities and translate them into commercial product strategies. Champion the voice of the consumer throughout the business. Cross-Functional Collaboration: Build strong relationships across Product, Design, Development, Planning, Sales, Marketing and Visual Merchandising teams. Influence stakeholders across multiple functions and regions. Ensure clear communication, alignment and accountability throughout the product lifecycle. About You: We're looking for a commercially astute category specialist with a passion for women's product and a proven track record within branded apparel. You'll likely come from a sportswear, fashion or lifestyle brand environment and have experience working with major retailers or leading consumer brands. Essential Experience: Significant experience within Product Merchandising, Category Management, Consumer Trading, Product Management or a similar commercial product role. Strong background in branded apparel, ideally within sportswear, athleisure or lifestyle categories. Deep understanding of the women's category and the evolution of women's consumer behaviour within branded sportswear. Experience building assortments, analysing performance and influencing product strategy. Advanced commercial and analytical capability with strong numerical skills. Experience working cross-functionally within complex, fast-paced organisations. Excellent organisational skills and exceptional attention to detail. Highly Desirable: Experience with major branded retailers Experience operating within international or global markets. Degree-qualified, ideally in a discipline that promotes analytical thinking, problem-solving and strategic decision-making such as Business, Commerce, Economics, Engineering, Architecture or similar. Personal Attributes: Consumer obsessed and passionate about women's product. Commercially sharp with strong strategic thinking capability. Naturally curious and insight-driven. Confident influencing stakeholders at all levels. Highly organised with exceptional attention to detail. Comfortable operating within a fast-paced, high-visibility environment. Proactive, ambitious and eager to make a genuine impact. If you're passionate about branded apparel, obsessed with the women's category and ready to play a key role in shaping the future of a market-leading brand, we'd love to hear from you. BH36296
ROLE: Trade Counter Assistant / Driver HOURS: 18 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jun 12, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 18 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £12.90 per hour Great Opportunities to develop yourself and progress your career Employee Assistance Programme And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Jun 12, 2026
Full time
Overview Team LeaderHere at Costa Coffee, we want to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Barista Maestro (Team Leader), youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Barista Maestro(Team Leader)? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £12.90 per hour Great Opportunities to develop yourself and progress your career Employee Assistance Programme And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do. This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Can you walk into a fast-growing busy site and turn "how we do things" into something consistent and trusted? Are you the kind of Training Manager who makes learning stick on the floor and not just in a slide deck? Can you win over busy Managers and turn training into something practical, relevant and part of how they lead and grow every day? Here at GXO, we're passionate about developing people who power world-class logistics. Due to continued growth and increased headcount across the network, NH3 is expanding with clients such as The White Company, John Lewis and Holland and Cooper, and we're looking for an experienced Training Manager to lead capability, consistency and excellence on site . This is a site-based leadership role , with strong backing from Central L&D and GXO University but with real ownership, influence and impact locally. You'll shape how training lands on site, assess diverse learning needs (including colleagues joining from other GXO locations), and ensure every role is future-ready. This is a full-time permanent position working Monday to Friday 9-5 Pay, benefits and more: We're looking to offer a salary of up to £45 , 000.00 and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Lead and develop the on-site training team to deliver high-quality operational and management training Assess training needs across a growing workforce, including colleagues joining from other GXO sites Design and deliver practical training programmes for FLMs, middle management and site leaders Review and continuously improve induction and onboarding processes to ensure fast, effective integration Monitor compliance, competency and training effectiveness to support operational performance What you need to succeed at GXO: Proven experience delivering training within a fast-paced logistics or operational environment Strong capability in developing and coaching frontline and site management teams Confidence working with multiple stakeholders and influencing at all levels A practical, organised approach with a passion for developing people Knowledge of training compliance, modern learning methods and continuous improvement We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Jun 12, 2026
Full time
Can you walk into a fast-growing busy site and turn "how we do things" into something consistent and trusted? Are you the kind of Training Manager who makes learning stick on the floor and not just in a slide deck? Can you win over busy Managers and turn training into something practical, relevant and part of how they lead and grow every day? Here at GXO, we're passionate about developing people who power world-class logistics. Due to continued growth and increased headcount across the network, NH3 is expanding with clients such as The White Company, John Lewis and Holland and Cooper, and we're looking for an experienced Training Manager to lead capability, consistency and excellence on site . This is a site-based leadership role , with strong backing from Central L&D and GXO University but with real ownership, influence and impact locally. You'll shape how training lands on site, assess diverse learning needs (including colleagues joining from other GXO locations), and ensure every role is future-ready. This is a full-time permanent position working Monday to Friday 9-5 Pay, benefits and more: We're looking to offer a salary of up to £45 , 000.00 and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Lead and develop the on-site training team to deliver high-quality operational and management training Assess training needs across a growing workforce, including colleagues joining from other GXO sites Design and deliver practical training programmes for FLMs, middle management and site leaders Review and continuously improve induction and onboarding processes to ensure fast, effective integration Monitor compliance, competency and training effectiveness to support operational performance What you need to succeed at GXO: Proven experience delivering training within a fast-paced logistics or operational environment Strong capability in developing and coaching frontline and site management teams Confidence working with multiple stakeholders and influencing at all levels A practical, organised approach with a passion for developing people Knowledge of training compliance, modern learning methods and continuous improvement We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Job Advertisement: En-Operational Project Manager Are you a dynamic and results-driven professional with a passion for project management? Our client is seeking an enthusiastic En-Operational Project Manager to join their team for a temporary contract of 6 months, based in their state-of-the-art facility in Aberdeen. If you're looking to make a meaningful impact in the compression business, this is the perfect opportunity for you! Position Details: Contract Type: Temporary Contract Length: 6 months Hourly Rate: £28.89 Working Pattern: Full Time (37 hours per week) Key Responsibilities: Tender Management: Take the lead in managing tenders with precision and professionalism. Commercial Management: Oversee and report on projects throughout their life cycle, ensuring fiscal responsibility and accountability. Project Progress Recording: Accurately document project progress using our in-company Project Management system to keep everyone aligned. Third-Party Management: Skillfully manage third-party services and vendors as needed to ensure seamless project execution. Scope Management: Maintain oversight on scope, specifications, time, cost, and quality of assigned projects. Stakeholder Communication: Keep stakeholders informed with timely project updates, fostering transparency and collaboration. Engineering Liaison: Work closely with the Engineering team to define scopes and requirements, ensuring clarity and alignment. Right-First-Time Delivery: Strive for excellence in project delivery, ensuring outcomes meet client expectations. Collaboration: Partner with the Workshop Supervisor and Facility Planner to drive project success. Who You Are: A strong Project Manager with experience in managing multiple projects simultaneously (10-15 ongoing). Familiarity with rotating equipment is preferred, especially in the context of gas compressors (desirable) Customer-facing experience is a plus, as you'll be interacting with clients and providing regular updates. Proven ability to manage small scopes through projects, keeping track of deliverables and timelines. A team player who thrives in a collaborative environment while also being able to lead and motivate others. Why Join Our Client? Be part of a dedicated team of professionals who are passionate about delivering quality projects. Engage in a vibrant work culture that values innovation and teamwork. Gain valuable experience in the compression industry while working on high-value projects ranging from £6,000 to £750,000. Enjoy a supportive and dynamic work environment where your contributions are recognised and valued. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! Apply today to join our client's team as an En-Operational Project Manager and help drive successful outcomes in the world of compression. Our client is an equal opportunity employer and welcomes applications from all qualified candidates. Note: This role is temporary (but could become permanent)and requires a Full time commitment. Be prepared to dive into an engaging and fast-paced environment where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 12, 2026
Contractor
Job Advertisement: En-Operational Project Manager Are you a dynamic and results-driven professional with a passion for project management? Our client is seeking an enthusiastic En-Operational Project Manager to join their team for a temporary contract of 6 months, based in their state-of-the-art facility in Aberdeen. If you're looking to make a meaningful impact in the compression business, this is the perfect opportunity for you! Position Details: Contract Type: Temporary Contract Length: 6 months Hourly Rate: £28.89 Working Pattern: Full Time (37 hours per week) Key Responsibilities: Tender Management: Take the lead in managing tenders with precision and professionalism. Commercial Management: Oversee and report on projects throughout their life cycle, ensuring fiscal responsibility and accountability. Project Progress Recording: Accurately document project progress using our in-company Project Management system to keep everyone aligned. Third-Party Management: Skillfully manage third-party services and vendors as needed to ensure seamless project execution. Scope Management: Maintain oversight on scope, specifications, time, cost, and quality of assigned projects. Stakeholder Communication: Keep stakeholders informed with timely project updates, fostering transparency and collaboration. Engineering Liaison: Work closely with the Engineering team to define scopes and requirements, ensuring clarity and alignment. Right-First-Time Delivery: Strive for excellence in project delivery, ensuring outcomes meet client expectations. Collaboration: Partner with the Workshop Supervisor and Facility Planner to drive project success. Who You Are: A strong Project Manager with experience in managing multiple projects simultaneously (10-15 ongoing). Familiarity with rotating equipment is preferred, especially in the context of gas compressors (desirable) Customer-facing experience is a plus, as you'll be interacting with clients and providing regular updates. Proven ability to manage small scopes through projects, keeping track of deliverables and timelines. A team player who thrives in a collaborative environment while also being able to lead and motivate others. Why Join Our Client? Be part of a dedicated team of professionals who are passionate about delivering quality projects. Engage in a vibrant work culture that values innovation and teamwork. Gain valuable experience in the compression industry while working on high-value projects ranging from £6,000 to £750,000. Enjoy a supportive and dynamic work environment where your contributions are recognised and valued. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! Apply today to join our client's team as an En-Operational Project Manager and help drive successful outcomes in the world of compression. Our client is an equal opportunity employer and welcomes applications from all qualified candidates. Note: This role is temporary (but could become permanent)and requires a Full time commitment. Be prepared to dive into an engaging and fast-paced environment where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Account Manager, MP Services SALARY: £34,110 - 37,110 per annum LOCATION: Hybrid United Kingdom (multiple locations) - England Scotland Northern Ireland Wales London. We're a fully hybrid organisation, with colleagues across all corners of the UK JOB TYPE: Full-Time, Permanent WORKING HOURS: 36 Hours per Week Job Description IPSA has a clear vision; to regulate through an exemplary, seamless service. MP Services is at the heart of IPSA, offering vital support to MPs and their staff to ensure they can access the funding they need to do their parliamentary and constituency work. The MP Services team provides principles-based support on a wide range of services from budget management to property to ensure MPs comply with IPSA s regulatory principles. The Account Manager regulates through service, providing support and guidance to a cohort of MPs and their staff on budget management, funding decisions, property and running an effective office. The role simplifies complexity and enables MPs and their staff to make confident, principles-based decisions, challenging constructively and escalating concerns appropriately. As part of a dynamic team of up to 20 Account Managers, the role works collaboratively through a matrix structure with IPSA s Payroll Services, Service Quality, Finance Business Partnering and Standards teams to ensure joined-up support and to identify trends and risks. The role holder will live IPSA s values, lead by example and collaborate with, support and challenge others to ensure IPSA remains a great place to work and MP and MP Staff satisfaction is high. Key responsibilities Providing exemplary, seamless principles-based support to MPs and their staff, ensuring a joined up, consistently high-quality service aligned with IPSA s values, educating MPs and their staff on IPSA s systems and processes to support trust in democracy and assure the public. Managing day-to-day requests within challenging SLAs, ensuring MPs have access to the right support, services and information when they need it. Providing expert support to MPs and their staff on accessing funding, budget management, and property rental registration, enabling them to make sound, principles-based decisions. Contributing to continuous improvements, helping to shape and test new services and processes and embracing changes that impact MPs and their staff to minimise disruption. Building trusting, effective relationships with a cohort of MPs and their staff, understanding and anticipating their needs, spending patterns and challenges to provide timely, tailored high-quality support. Acting as the first line of defence by identifying and addressing risks early, constructively and sensitively challenging decisions that may fall outside IPSA s principles, and escalating concerns, where appropriate. Collaborating with internal and external stakeholders to provide joined-up, efficient customer service. Reflecting IPSA s core values of Staying Connected, Seeing the Bigger Picture, Being Open, Doing the Right Thing and Making a Difference through all that you do. IPSA is a learning organisation. We constantly review our work against our strategic objectives, actively seek views from our stakeholders and assess the environment in which we operate so that we can continuously improve. Therefore, the list of key responsibilities may adapt and change over time within the spirit and nature of organisational change and the development of the role. What we re looking for You ll thrive in a customer-focused, regulatory environment and be passionate about supporting MPs, their staff and trust in democracy through seamless service. You ll be confident helping our customers navigate a principles-based approach to funding decisions, simplifying the complex and using data and insight to inform your conversations. You ll be curious and proactive, knowing when to challenge, when to guide and when to escalate. You ll be comfortable working independently while staying connected to others, including our customers, playing your part in IPSA s success. You will communicate confidently and focus IPSA and our customers on doing the right thing, not the easy thing. You ll be flexible in meeting the needs of our customers and colleagues, owning your work and contributing to agreed projects, developing your skills in a supportive, vibrant, values-led culture and helping shape how we support Parliament now and in the future. You ll help safeguard public money thorough robust governance and reflect IPSA s values in everything you do. The experience and technical level required for the role, along with personal qualities, skills, attributes, and qualifications (where relevant) are listed below. Essential Proven experience in complex customer-facing environments, focusing on building trusting relationships and regulating through seamless service. Strong interpersonal skills to engage confidently and constructively with MPs and their staff, managing complexity and difficult conversations with sensitivity and compassion. Excellent coaching and influencing skills to ensure MPs and their staff make principles-based decisions. Strong analytical and problem-solving skills, with good financial literacy and attention to detail, using data and insight to improve performance and identify trends. A sound moral compass and a commitment to doing the right thing rather than the easy thing. A collaborative approach, contributing to a matrix structure and supporting each other to get the best outcomes for all. A commitment to IPSA s values core values of Staying Connected, Seeing the Bigger Picture, Being Open, Doing the Right Thing and Making a Difference through all that you do. Salary progression We operate a training and competency framework which consists of three stages - learning, developing, qualified. At each stage, there is a set of criteria comprising the relevant knowledge, experience and behaviours that need to be achieved before progressing to the next stage of the framework and each of the stages are linked to pay progression. While the pace at which you may progress is specific to you, it is likely to take between 6 12 months to move through the learning and developing stages before being signed off as qualified. This framework provides colleagues a clear set of expectations to develop competence and confidence. Learning is the introduction to the team, processes and broader knowledge underpinning the role. Developing is about consolidating knowledge and putting it into practice. You can then progress to the final stage as Qualified , at this stage, you will have demonstrated the necessary skills, knowledge and experience to work independently and consistently deliver high quality work. Our commitment and values We re committed to creating an inclusive, vibrant community and to making IPSA a brilliant place to be. At the heart of our people philosophy is our promise to engage, enable, and empower every team member to deliver excellence, learn, and develop every day. Ensuring equality of opportunity is central to this. With diversity of backgrounds, experiences, and thinking IPSA will continue to operate as a high-performing organisation with a truly diverse and inclusive culture. That s why we encourage applications from all backgrounds and communities, such as returning parents or carers who are returning from a career break, people who are LGBTQIA+, from Black, Asian, and other ethnic backgrounds, with a disability, impairment, learning differences or long-term condition, with caring responsibilities, from different geographic regions and people from all socio-economic backgrounds, and any other under-represented groups in our workforce. As well as our Inclusion Panel we have several workplace networks that promote and celebrate diversity, equity, inclusion, and sustainability. Our values guide us and we demonstrate them in all our work. These are Staying Connected, Seeing the Bigger Picture, Being Open, and Doing the Right Thing. and Making a Difference. As a values-based organisation, you can expect them throughout the recruitment process and beyond. Closing date: 5th July 2026
Jun 12, 2026
Full time
Account Manager, MP Services SALARY: £34,110 - 37,110 per annum LOCATION: Hybrid United Kingdom (multiple locations) - England Scotland Northern Ireland Wales London. We're a fully hybrid organisation, with colleagues across all corners of the UK JOB TYPE: Full-Time, Permanent WORKING HOURS: 36 Hours per Week Job Description IPSA has a clear vision; to regulate through an exemplary, seamless service. MP Services is at the heart of IPSA, offering vital support to MPs and their staff to ensure they can access the funding they need to do their parliamentary and constituency work. The MP Services team provides principles-based support on a wide range of services from budget management to property to ensure MPs comply with IPSA s regulatory principles. The Account Manager regulates through service, providing support and guidance to a cohort of MPs and their staff on budget management, funding decisions, property and running an effective office. The role simplifies complexity and enables MPs and their staff to make confident, principles-based decisions, challenging constructively and escalating concerns appropriately. As part of a dynamic team of up to 20 Account Managers, the role works collaboratively through a matrix structure with IPSA s Payroll Services, Service Quality, Finance Business Partnering and Standards teams to ensure joined-up support and to identify trends and risks. The role holder will live IPSA s values, lead by example and collaborate with, support and challenge others to ensure IPSA remains a great place to work and MP and MP Staff satisfaction is high. Key responsibilities Providing exemplary, seamless principles-based support to MPs and their staff, ensuring a joined up, consistently high-quality service aligned with IPSA s values, educating MPs and their staff on IPSA s systems and processes to support trust in democracy and assure the public. Managing day-to-day requests within challenging SLAs, ensuring MPs have access to the right support, services and information when they need it. Providing expert support to MPs and their staff on accessing funding, budget management, and property rental registration, enabling them to make sound, principles-based decisions. Contributing to continuous improvements, helping to shape and test new services and processes and embracing changes that impact MPs and their staff to minimise disruption. Building trusting, effective relationships with a cohort of MPs and their staff, understanding and anticipating their needs, spending patterns and challenges to provide timely, tailored high-quality support. Acting as the first line of defence by identifying and addressing risks early, constructively and sensitively challenging decisions that may fall outside IPSA s principles, and escalating concerns, where appropriate. Collaborating with internal and external stakeholders to provide joined-up, efficient customer service. Reflecting IPSA s core values of Staying Connected, Seeing the Bigger Picture, Being Open, Doing the Right Thing and Making a Difference through all that you do. IPSA is a learning organisation. We constantly review our work against our strategic objectives, actively seek views from our stakeholders and assess the environment in which we operate so that we can continuously improve. Therefore, the list of key responsibilities may adapt and change over time within the spirit and nature of organisational change and the development of the role. What we re looking for You ll thrive in a customer-focused, regulatory environment and be passionate about supporting MPs, their staff and trust in democracy through seamless service. You ll be confident helping our customers navigate a principles-based approach to funding decisions, simplifying the complex and using data and insight to inform your conversations. You ll be curious and proactive, knowing when to challenge, when to guide and when to escalate. You ll be comfortable working independently while staying connected to others, including our customers, playing your part in IPSA s success. You will communicate confidently and focus IPSA and our customers on doing the right thing, not the easy thing. You ll be flexible in meeting the needs of our customers and colleagues, owning your work and contributing to agreed projects, developing your skills in a supportive, vibrant, values-led culture and helping shape how we support Parliament now and in the future. You ll help safeguard public money thorough robust governance and reflect IPSA s values in everything you do. The experience and technical level required for the role, along with personal qualities, skills, attributes, and qualifications (where relevant) are listed below. Essential Proven experience in complex customer-facing environments, focusing on building trusting relationships and regulating through seamless service. Strong interpersonal skills to engage confidently and constructively with MPs and their staff, managing complexity and difficult conversations with sensitivity and compassion. Excellent coaching and influencing skills to ensure MPs and their staff make principles-based decisions. Strong analytical and problem-solving skills, with good financial literacy and attention to detail, using data and insight to improve performance and identify trends. A sound moral compass and a commitment to doing the right thing rather than the easy thing. A collaborative approach, contributing to a matrix structure and supporting each other to get the best outcomes for all. A commitment to IPSA s values core values of Staying Connected, Seeing the Bigger Picture, Being Open, Doing the Right Thing and Making a Difference through all that you do. Salary progression We operate a training and competency framework which consists of three stages - learning, developing, qualified. At each stage, there is a set of criteria comprising the relevant knowledge, experience and behaviours that need to be achieved before progressing to the next stage of the framework and each of the stages are linked to pay progression. While the pace at which you may progress is specific to you, it is likely to take between 6 12 months to move through the learning and developing stages before being signed off as qualified. This framework provides colleagues a clear set of expectations to develop competence and confidence. Learning is the introduction to the team, processes and broader knowledge underpinning the role. Developing is about consolidating knowledge and putting it into practice. You can then progress to the final stage as Qualified , at this stage, you will have demonstrated the necessary skills, knowledge and experience to work independently and consistently deliver high quality work. Our commitment and values We re committed to creating an inclusive, vibrant community and to making IPSA a brilliant place to be. At the heart of our people philosophy is our promise to engage, enable, and empower every team member to deliver excellence, learn, and develop every day. Ensuring equality of opportunity is central to this. With diversity of backgrounds, experiences, and thinking IPSA will continue to operate as a high-performing organisation with a truly diverse and inclusive culture. That s why we encourage applications from all backgrounds and communities, such as returning parents or carers who are returning from a career break, people who are LGBTQIA+, from Black, Asian, and other ethnic backgrounds, with a disability, impairment, learning differences or long-term condition, with caring responsibilities, from different geographic regions and people from all socio-economic backgrounds, and any other under-represented groups in our workforce. As well as our Inclusion Panel we have several workplace networks that promote and celebrate diversity, equity, inclusion, and sustainability. Our values guide us and we demonstrate them in all our work. These are Staying Connected, Seeing the Bigger Picture, Being Open, and Doing the Right Thing. and Making a Difference. As a values-based organisation, you can expect them throughout the recruitment process and beyond. Closing date: 5th July 2026
Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We're looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You'll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend on-call support. Collaborate with Engineering, IT, and Sales to support contract renewals and customer requirements. Produce monthly reports, identify data errors, and maintain accurate customer records. Build strong relationships with partners and third-party vendors. Use systems such as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We're Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular hours, including weekend pager duty (4-6 hours). Proficiency in Salesforce, SAP, ServiceNow, and Google Workspace. Comfortable commuting to our Staines office.
Jun 12, 2026
Seasonal
Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We're looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You'll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend on-call support. Collaborate with Engineering, IT, and Sales to support contract renewals and customer requirements. Produce monthly reports, identify data errors, and maintain accurate customer records. Build strong relationships with partners and third-party vendors. Use systems such as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We're Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular hours, including weekend pager duty (4-6 hours). Proficiency in Salesforce, SAP, ServiceNow, and Google Workspace. Comfortable commuting to our Staines office.
Role Purpose CBRE is seeking an exceptional Head of Workplace to lead and evolve the full workplace services offering for a Saint James' Place (client), covering their current London property portfolio. This is a high-impact, client-facing leadership opportunity for someone who thrives in a premium, relationship-led environment and understands the importance of discretion, service excellence, and seamless delivery in supporting advisers, clients, and colleagues. The successful candidate will bring strategic leadership, commercial awareness, and a passion for creating exceptional workplace experiences within a highly professional and regulated setting. The role offers the opportunity to shape culture, elevate service standards, build trusted relationships with senior client stakeholders, and deputise for the National Account Manager where required. Key Responsibilities Workplace & Service Leadership - Provide strategic leadership across the full workplace services portfolio, including Front of House, hospitality, events, and associated support services - Shape and deliver a workplace services strategy that reflects the standards, pace, and expectations of a high-performing wealth management environment - Act as the senior escalation point for service excellence, operational performance, and issue resolution, ensuring a consistently polished and professional experience People Leadership & Culture - Lead and develop a high-performing, established team - Embed a culture of accountability, engagement, and service excellence - Drive talent development, succession planning, and performance management - Deputise for the National Account Manager where necessary, ensuring continuity of leadership and client engagement Employee Experience & Innovation - Drive continuous improvement initiatives focused on colleague, client, and visitor experience across the full workplace environment - Use feedback, insight, and service data to enhance delivery, introduce innovation, and support a high-touch workplace experience - Build and maintain strong relationships with senior client stakeholders to shape and influence the workplace experience agenda Vendor & Contract Management - Lead vendor, supplier, and contractor management, ensuring robust oversight and performance against SLAs and contractual obligations - Drive contract reviews, governance, compliance, and renewals in partnership with relevant stakeholders - Ensure value for money, service optimisation, and effective risk management across all third-party service partners Performance Monitoring & Quality Improvement - Implement KPIs, performance dashboards, and quality assurance frameworks - Monitor trends and drive corrective actions where required - Ensure consistent delivery against CBRE and client standards Financial & Budget Management - Manage workplace budgets and financial forecasting - Control costs while maintaining premium service standards Health, Safety & Compliance - Ensure compliance with health, safety, and regulatory requirements across workplace services - Lead audits, inspections, and risk management activities with a strong focus on governance, control, and operational resilience - Promote a proactive culture of compliance and accountability appropriate to a regulated wealth management environment About You - Proven senior leadership experience in workplace services, hospitality, customer experience, or integrated facilities within financial or similarly high-touch corporate environments - A strong strategic mindset with experience delivering service excellence, cultural change, and continuous improvement across complex operations - Commercial acumen with budget, vendor, and contractor management expertise - Excellent communication and relationship-building skills, with the credibility to influence senior client stakeholders and represent CBRE with confidence - An understanding of the importance of discretion, governance, and high standards within wealth management or other regulated environments - Experience operating in a deputy or stand-in leadership capacity within a client-facing account structure is advantageous
Jun 12, 2026
Full time
Role Purpose CBRE is seeking an exceptional Head of Workplace to lead and evolve the full workplace services offering for a Saint James' Place (client), covering their current London property portfolio. This is a high-impact, client-facing leadership opportunity for someone who thrives in a premium, relationship-led environment and understands the importance of discretion, service excellence, and seamless delivery in supporting advisers, clients, and colleagues. The successful candidate will bring strategic leadership, commercial awareness, and a passion for creating exceptional workplace experiences within a highly professional and regulated setting. The role offers the opportunity to shape culture, elevate service standards, build trusted relationships with senior client stakeholders, and deputise for the National Account Manager where required. Key Responsibilities Workplace & Service Leadership - Provide strategic leadership across the full workplace services portfolio, including Front of House, hospitality, events, and associated support services - Shape and deliver a workplace services strategy that reflects the standards, pace, and expectations of a high-performing wealth management environment - Act as the senior escalation point for service excellence, operational performance, and issue resolution, ensuring a consistently polished and professional experience People Leadership & Culture - Lead and develop a high-performing, established team - Embed a culture of accountability, engagement, and service excellence - Drive talent development, succession planning, and performance management - Deputise for the National Account Manager where necessary, ensuring continuity of leadership and client engagement Employee Experience & Innovation - Drive continuous improvement initiatives focused on colleague, client, and visitor experience across the full workplace environment - Use feedback, insight, and service data to enhance delivery, introduce innovation, and support a high-touch workplace experience - Build and maintain strong relationships with senior client stakeholders to shape and influence the workplace experience agenda Vendor & Contract Management - Lead vendor, supplier, and contractor management, ensuring robust oversight and performance against SLAs and contractual obligations - Drive contract reviews, governance, compliance, and renewals in partnership with relevant stakeholders - Ensure value for money, service optimisation, and effective risk management across all third-party service partners Performance Monitoring & Quality Improvement - Implement KPIs, performance dashboards, and quality assurance frameworks - Monitor trends and drive corrective actions where required - Ensure consistent delivery against CBRE and client standards Financial & Budget Management - Manage workplace budgets and financial forecasting - Control costs while maintaining premium service standards Health, Safety & Compliance - Ensure compliance with health, safety, and regulatory requirements across workplace services - Lead audits, inspections, and risk management activities with a strong focus on governance, control, and operational resilience - Promote a proactive culture of compliance and accountability appropriate to a regulated wealth management environment About You - Proven senior leadership experience in workplace services, hospitality, customer experience, or integrated facilities within financial or similarly high-touch corporate environments - A strong strategic mindset with experience delivering service excellence, cultural change, and continuous improvement across complex operations - Commercial acumen with budget, vendor, and contractor management expertise - Excellent communication and relationship-building skills, with the credibility to influence senior client stakeholders and represent CBRE with confidence - An understanding of the importance of discretion, governance, and high standards within wealth management or other regulated environments - Experience operating in a deputy or stand-in leadership capacity within a client-facing account structure is advantageous
We are currently looking for a Business Coordinator in the Derby area to join a well-established social housing contractor on a permanent, full-time basis. This opportunity is with a respected and growing contractor specialising in social housing, refurbishment, voids and major repairs. You'll be joining a business that values organisation, customer service and operational excellence, with genuine opportunities for career progression within a supportive team environment. I'd be keen to see applications from anyone with experience in social housing, construction, maintenance, repairs, scheduling, administration or operational coordination, whether you've previously worked as a Business Coordinator, Repairs Coordinator, Scheduler, Contract Administrator, Operations Coordinator, Office Manager or in a similar role. As a Business Coordinator, you will be: Managing daily diaries and scheduling works for operatives and subcontractors Monitoring work progress and ensuring jobs are completed within agreed KPIs and service level agreements Producing reports, trackers and performance data for management teams and clients Coordinating void property refurbishments from instruction through to completion Supporting the delivery of major repairs, planned works and refurbishment projects Creating and maintaining project programmes and Gantt charts Raising works orders, purchase orders and project documentation Liaising with clients, tenants, subcontractors and suppliers to ensure smooth project delivery Managing customer enquiries and resolving issues professionally and efficiently Monitoring compliance documentation, certifications and health & safety records Supporting project reporting, meetings and general operational administration I'd love to speak to anyone who has: Previous experience within Social Housing, Housing Associations or Local Authority contracts Experience working within construction, maintenance, repairs, refurbishment or property services environments Strong administrative, organisational and coordination skills Experience using scheduling systems, job management software or CRM systems Excellent communication and customer service skills Strong Microsoft Office skills, particularly Excel The ability to manage multiple priorities and work effectively in a fast-paced environment This Business Coordinator role is offering the following benefits: 27,000 - 32,000 salary (depending on experience) Private medical insurance Company pension scheme Additional annual leave entitlement Sick pay scheme Free on-site parking Career progression opportunities Supportive and collaborative working environment Permanent, full-time position Location & Travel This role is based full-time from the company's office in Pride Park, Derby. If this Business Coordinator role sounds like something you'd be interested in, apply online or call Alex on (phone number removed)
Jun 12, 2026
Full time
We are currently looking for a Business Coordinator in the Derby area to join a well-established social housing contractor on a permanent, full-time basis. This opportunity is with a respected and growing contractor specialising in social housing, refurbishment, voids and major repairs. You'll be joining a business that values organisation, customer service and operational excellence, with genuine opportunities for career progression within a supportive team environment. I'd be keen to see applications from anyone with experience in social housing, construction, maintenance, repairs, scheduling, administration or operational coordination, whether you've previously worked as a Business Coordinator, Repairs Coordinator, Scheduler, Contract Administrator, Operations Coordinator, Office Manager or in a similar role. As a Business Coordinator, you will be: Managing daily diaries and scheduling works for operatives and subcontractors Monitoring work progress and ensuring jobs are completed within agreed KPIs and service level agreements Producing reports, trackers and performance data for management teams and clients Coordinating void property refurbishments from instruction through to completion Supporting the delivery of major repairs, planned works and refurbishment projects Creating and maintaining project programmes and Gantt charts Raising works orders, purchase orders and project documentation Liaising with clients, tenants, subcontractors and suppliers to ensure smooth project delivery Managing customer enquiries and resolving issues professionally and efficiently Monitoring compliance documentation, certifications and health & safety records Supporting project reporting, meetings and general operational administration I'd love to speak to anyone who has: Previous experience within Social Housing, Housing Associations or Local Authority contracts Experience working within construction, maintenance, repairs, refurbishment or property services environments Strong administrative, organisational and coordination skills Experience using scheduling systems, job management software or CRM systems Excellent communication and customer service skills Strong Microsoft Office skills, particularly Excel The ability to manage multiple priorities and work effectively in a fast-paced environment This Business Coordinator role is offering the following benefits: 27,000 - 32,000 salary (depending on experience) Private medical insurance Company pension scheme Additional annual leave entitlement Sick pay scheme Free on-site parking Career progression opportunities Supportive and collaborative working environment Permanent, full-time position Location & Travel This role is based full-time from the company's office in Pride Park, Derby. If this Business Coordinator role sounds like something you'd be interested in, apply online or call Alex on (phone number removed)
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Today, we're still a family at heart. We've got integrity, we bring energy, we're competitive and we get it done - whatever the challenge. We're looking for an enthusiastic, hands-on District Manager with strong QSR Drive-Thru experience, who thrives in high-volume environments, lives and breathes our values and is a natural leader. WHAT YOU'LL BE DOING As a Five Guys District Manager, you'll lead the success of multiple Drive Thru restaurants, driving performance through people and delivering pace, quality and consistency across high-volume, fast-moving sites. Own performance across your district - people, profit and results Lead from the front - spending time in your restaurants, supporting GMs and driving standards Deliver strong sales, speed of service and operational excellence Coach and develop General Managers to lead busy, high-performing teams Embed consistent, high-quality execution during peak trading periods Drive behaviours, not just results, creating a culture of accountability and pride PEOPLE FIRST CULTURE We're all about family, and that starts with you. Build and develop strong, resilient teams that thrive in busy environments Support clear development and succession plans across your district Recruit, retain and engage high-performing teams Create a positive, inclusive culture where teams perform at their best LEAD WITH INTEGRITY Lead with energy, pace and a growth mindset Keep teams, customers and the brand safe and compliant Be a strong operational leader across all day parts, including peak and drive-thru demand Build strong relationships across your district and support office WHAT YOU'LL BRING Proven multi-site leadership experience in QSR Drive-Thru environments Track record of delivering results in high-volume, fast-paced operations Strong commercial acumen across sales, labour and P&L performance Ability to lead, coach and develop high-performing teams Resilient, hands-on and comfortable operating at pace Strong communication, presence and the drive to get things done SUCCESS MEASURES Strong KPIs across sales, speed of service, labour, customer experience and compliance High-performing teams with clear succession pipelines Delivery of district P&L, labour targets and profitability High engagement and consistent customer satisfaction REWARDS AND BENEFITS Performance-based bonus Private healthcare Life assurance Pension scheme 25 days holiday + bank holidays Long service awards Electric car scheme
Jun 12, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. Today, we're still a family at heart. We've got integrity, we bring energy, we're competitive and we get it done - whatever the challenge. We're looking for an enthusiastic, hands-on District Manager with strong QSR Drive-Thru experience, who thrives in high-volume environments, lives and breathes our values and is a natural leader. WHAT YOU'LL BE DOING As a Five Guys District Manager, you'll lead the success of multiple Drive Thru restaurants, driving performance through people and delivering pace, quality and consistency across high-volume, fast-moving sites. Own performance across your district - people, profit and results Lead from the front - spending time in your restaurants, supporting GMs and driving standards Deliver strong sales, speed of service and operational excellence Coach and develop General Managers to lead busy, high-performing teams Embed consistent, high-quality execution during peak trading periods Drive behaviours, not just results, creating a culture of accountability and pride PEOPLE FIRST CULTURE We're all about family, and that starts with you. Build and develop strong, resilient teams that thrive in busy environments Support clear development and succession plans across your district Recruit, retain and engage high-performing teams Create a positive, inclusive culture where teams perform at their best LEAD WITH INTEGRITY Lead with energy, pace and a growth mindset Keep teams, customers and the brand safe and compliant Be a strong operational leader across all day parts, including peak and drive-thru demand Build strong relationships across your district and support office WHAT YOU'LL BRING Proven multi-site leadership experience in QSR Drive-Thru environments Track record of delivering results in high-volume, fast-paced operations Strong commercial acumen across sales, labour and P&L performance Ability to lead, coach and develop high-performing teams Resilient, hands-on and comfortable operating at pace Strong communication, presence and the drive to get things done SUCCESS MEASURES Strong KPIs across sales, speed of service, labour, customer experience and compliance High-performing teams with clear succession pipelines Delivery of district P&L, labour targets and profitability High engagement and consistent customer satisfaction REWARDS AND BENEFITS Performance-based bonus Private healthcare Life assurance Pension scheme 25 days holiday + bank holidays Long service awards Electric car scheme
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Jun 12, 2026
Full time
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Jun 12, 2026
Full time
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Financial Controller Perrywood Garden Centres Essex/Suffolk Region Full-Time Competitive Salary + Benefits We are delighted to be partnering with Perrywood Garden Centres, one of the UK's most respected independent garden centre businesses, to recruit an experienced Financial Controller. With annual turnover of approximately 23 million , Perrywood has built an outstanding reputation for horticultural excellence, customer service and innovation. As the business continues to grow, this is a fantastic opportunity for a commercially minded finance professional to join the senior leadership team and play a key role in shaping its future success. The Role Reporting directly to the Managing Director, the Financial Controller will lead the finance function, ensuring robust financial management, strong controls and meaningful commercial insight across the business. This is a hands-on leadership role that combines operational finance responsibility with strategic business partnering. You will work closely with department heads and senior stakeholders, supporting decision-making and driving financial performance across a busy retail and horticultural operation. Key Responsibilities Financial Management & Reporting Produce monthly management accounts, cash flow forecasts, balance sheets and P&L reports. Deliver insightful financial analysis and reporting to the senior leadership team. Lead annual budgeting and forecasting processes. Support strategic planning and business growth initiatives. Banking & Cash Flow Manage lender relationships and quarterly bank covenant reporting. Maintain short and medium-term cash flow forecasts. Monitor liquidity, working capital and financial risks. Oversee payment runs, credit control and supplier payment processes. Finance Operations & Compliance Oversee accounts payable and receivable functions. Manage VAT reporting and ensure compliance with HMRC requirements. Oversee payroll processes for permanent and seasonal employees. Lead year-end audit preparation and liaise with external advisers. Ensure strong financial controls and governance across the business. Stock & Commercial Support Work alongside buying and retail teams to maintain accurate stock valuation and control. Oversee stock take processes and investigate variances. Provide commercial insight to improve margins and operational performance. Support department managers with budgeting and cost control. Leadership Lead, mentor and develop the finance team. Partner with operational leaders across the business. Contribute to senior leadership discussions and key business decisions. About You We are looking for an experienced finance professional who enjoys operating in a fast-paced, commercially focused environment. Essential Experience ACA, ACCA or CIMA qualified, or qualified by experience with a proven track record. Previous Financial Controller, Head of Finance or senior finance experience within an SME environment. Strong knowledge of management accounting, VAT, payroll and financial controls. Experience producing reports for banks, lenders or external stakeholders. Excellent systems, Xero and Excel skills. Strong communication and stakeholder management abilities. Desirable Experience within retail, garden centre, leisure, hospitality or other stock-led businesses. Familiarity with inventory management and EPOS systems. Previous experience managing and developing finance teams. Why Join Perrywood? This is an opportunity to join a successful, family-owned business with ambitious growth plans and a reputation for excellence within its sector. You'll become a valued member of the senior leadership team, with genuine influence over business performance and future direction. In Return Competitive salary and benefits package. Senior leadership position with strategic input. Supportive and collaborative culture. Staff discounts and additional employee benefits. Long-term career opportunity within a thriving independent business. Interested? If you're an experienced finance leader looking for a role where you can make a real impact, we'd love to hear from you. Apply today for a confidential discussion.
Jun 12, 2026
Full time
Financial Controller Perrywood Garden Centres Essex/Suffolk Region Full-Time Competitive Salary + Benefits We are delighted to be partnering with Perrywood Garden Centres, one of the UK's most respected independent garden centre businesses, to recruit an experienced Financial Controller. With annual turnover of approximately 23 million , Perrywood has built an outstanding reputation for horticultural excellence, customer service and innovation. As the business continues to grow, this is a fantastic opportunity for a commercially minded finance professional to join the senior leadership team and play a key role in shaping its future success. The Role Reporting directly to the Managing Director, the Financial Controller will lead the finance function, ensuring robust financial management, strong controls and meaningful commercial insight across the business. This is a hands-on leadership role that combines operational finance responsibility with strategic business partnering. You will work closely with department heads and senior stakeholders, supporting decision-making and driving financial performance across a busy retail and horticultural operation. Key Responsibilities Financial Management & Reporting Produce monthly management accounts, cash flow forecasts, balance sheets and P&L reports. Deliver insightful financial analysis and reporting to the senior leadership team. Lead annual budgeting and forecasting processes. Support strategic planning and business growth initiatives. Banking & Cash Flow Manage lender relationships and quarterly bank covenant reporting. Maintain short and medium-term cash flow forecasts. Monitor liquidity, working capital and financial risks. Oversee payment runs, credit control and supplier payment processes. Finance Operations & Compliance Oversee accounts payable and receivable functions. Manage VAT reporting and ensure compliance with HMRC requirements. Oversee payroll processes for permanent and seasonal employees. Lead year-end audit preparation and liaise with external advisers. Ensure strong financial controls and governance across the business. Stock & Commercial Support Work alongside buying and retail teams to maintain accurate stock valuation and control. Oversee stock take processes and investigate variances. Provide commercial insight to improve margins and operational performance. Support department managers with budgeting and cost control. Leadership Lead, mentor and develop the finance team. Partner with operational leaders across the business. Contribute to senior leadership discussions and key business decisions. About You We are looking for an experienced finance professional who enjoys operating in a fast-paced, commercially focused environment. Essential Experience ACA, ACCA or CIMA qualified, or qualified by experience with a proven track record. Previous Financial Controller, Head of Finance or senior finance experience within an SME environment. Strong knowledge of management accounting, VAT, payroll and financial controls. Experience producing reports for banks, lenders or external stakeholders. Excellent systems, Xero and Excel skills. Strong communication and stakeholder management abilities. Desirable Experience within retail, garden centre, leisure, hospitality or other stock-led businesses. Familiarity with inventory management and EPOS systems. Previous experience managing and developing finance teams. Why Join Perrywood? This is an opportunity to join a successful, family-owned business with ambitious growth plans and a reputation for excellence within its sector. You'll become a valued member of the senior leadership team, with genuine influence over business performance and future direction. In Return Competitive salary and benefits package. Senior leadership position with strategic input. Supportive and collaborative culture. Staff discounts and additional employee benefits. Long-term career opportunity within a thriving independent business. Interested? If you're an experienced finance leader looking for a role where you can make a real impact, we'd love to hear from you. Apply today for a confidential discussion.
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
Jun 12, 2026
Full time
Bold. Autonomous. Built to Scale. Some marketing roles ask you to support the strategy. This one asks you to build it, own it, sharpen it, run it, measure it, and make it matter. If you know B2B tech, understand the Microsoft MSP world, and want real ownership without waiting for three layers of sign-off, this could be the seat you ve been looking for. This is a high-impact Marketing Manager role inside a growing, London-based technology solutions provider operating at the premium end of the market. The business is ambitious, commercially sharp, and ready to scale - now it needs a marketer who can turn momentum into visibility, demand, engagement, and revenue. We re looking for evidence of real marketing ownership: someone who has independently built and delivered end-to-end B2B campaigns, generated leads, supported ABM activity, created strong digital and design-led assets, and marketed successfully to UK PE, legal, and financial services audiences. This is not a manage the agency and update the brochure kind of role. This is for someone who wants to be close to the action. Close to leadership. Close to sales. Close to the numbers. Close to the customers. Close to the growth story. You ll be the person building the marketing engine - from first idea to final result. _ The Role at a Glance Marketing Manager Digital Demand Generation London Based Hybrid: 3 Days Office / 2 Remote £50,000 - £60,000 + Quarterly KPI Bonus Potential Full-Time, Permanent Plus Full Company Benefits Package Sector: Managed IT Solution. Tech Consulting. Managed Cybersecurity. Microsoft Services. Cloud / Technology / SaaS Pedigree: Tier 1 Microsoft Solutions Technology Partner Your Expertise: Tech Marketing, IT Marketing, SaaS Marketing, Microsoft Solutions Marketing, Digital Marketing, Demand Generation. The Big Opportunity You ll own marketing across five core growth pillars: Market Intelligence Brand Lead Generation Engagement & Nurture Sales Enablement Think of it as part strategist, part storyteller, part demand-gen operator, part commercial partner. You ll shape how the business is seen, heard, understood, trusted, and chosen by senior decision-makers across professional services, finance, legal, private equity-backed firms, and other quality-led sectors. You ll work directly with leadership, sales, solutions architects, and subject matter experts to translate complex Microsoft-led technology, cloud, cybersecurity, and managed services propositions into clear, compelling business value. This is a build-and-run role. You ll be setting direction, creating campaigns, producing content, improving conversion, enabling sales, testing new ideas, using AI intelligently, and making sure marketing becomes a measurable growth driver. What You ll Be Doing Building a Smarter Marketing Engine You ll design and deliver integrated campaigns that generate awareness, engagement, and qualified opportunities. That means planning the strategy, writing the messaging, building the assets, launching the activity, measuring the results, and improving what comes next. You ll bring structure, pace, creativity, and commercial discipline to the marketing function. Turning Insight into Advantage You ll keep close to the market, competitors, sectors, customers, and buyer behaviour. You ll use that intelligence to spot opportunities, sharpen positioning, improve targeting, and help the business focus on the sectors and messages most likely to convert. Key audiences may include legal, finance, professional services, and PE-backed organisations where trust, security, compliance, and commercial value really matter. Making the Brand Sharper and More Visible You ll own the voice, message, and content rhythm of the business. That includes blogs, customer stories, case studies, ebooks, insight pieces, landing pages, newsletters, social content, thought leadership, and campaign assets that feel credible, useful, and differentiated not generic tech noise. Your job will be to make technical excellence feel commercially relevant. Driving Digital Demand You ll lead activity across SEO, PPC, paid social, email, webinars, landing pages, website content, conversion optimisation, and marketing automation. You ll understand what good looks like, know which numbers matter, and be confident using performance data to improve campaigns rather than simply reporting on them. Creating Engagement and Nurture Journeys You ll build targeted nurture programmes for prospects and customers, keeping the business front-of-mind across long, considered B2B sales cycles. You ll also support ABM-style micro-campaigns aligned to sales priorities, helping the business speak directly to the right accounts, sectors, and decision-makers. Helping Sales Win You ll create sales enablement assets that actually get used: pitch decks, proposal content, case studies, sector collateral, objection-handling content, campaign follow-ups, and customer-facing materials. You ll build a content library that supports the full sales cycle and gives the commercial team stronger stories, sharper proof points, and better reasons for customers to act. About You You re a hands-on B2B marketer who likes ownership. You may already be in a Microsoft MSP, IT services, cybersecurity, cloud, SaaS, or professional services environment. You understand that marketing in this space is not about shouting louder it s about being clearer, sharper, more relevant, and more trusted. You re equally comfortable looking at campaign performance, interviewing a subject matter expert, writing a strong LinkedIn post, briefing a landing page, building a nurture sequence, or creating a sales deck that helps move a deal forward. You don t need a huge team around you to make progress. You know how to prioritise, make decisions, test ideas, and get things done. You ll bring: • Proven results across at least three of the five core marketing pillars: market intelligence, brand, lead generation, engagement/nurture, and sales enablement • Strong digital marketing experience across SEO, PPC, analytics, automation, content, and campaign performance • Experience delivering integrated B2B lead generation campaigns • Excellent writing skills and the ability to turn technical complexity into clear commercial value • Confidence using modern marketing tools, AI platforms, automation, and data to work smarter and scale output • A commercial mindset and the ability to connect marketing activity to pipeline, revenue, and growth Bonus points if you ve: • Built or scaled a marketing function • Worked with ABM methodologies • Marketed to regulated, premium, or professional services audiences • Created visual content using tools such as Canva, Adobe, or Figma • Worked closely with sales teams in long-cycle, high-value B2B environments Why Join? Because this is the kind of role ambitious marketers say they want. You ll have ownership without being isolated. Visibility without politics. Freedom without chaos. Commercial impact without endless bureaucracy. You ll get the chance to build a modern, AI-enabled marketing engine inside a business that values initiative, quality, and measurable progress. You ll influence brand, demand, revenue, positioning, content, sales enablement, and growth strategy - not from the sidelines, but from the centre of the business. If you want a marketing role where you can look back in 12 months and say, I built that, this is it. Apply Now Apply now if you re ready for a technology-focused marketing role with real responsibility, real impact, and the freedom to do your best work. Application Notice We take your privacy seriously. When you apply, we will process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text, or telephone as part of the recruitment process. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details. For any pre-application questions, please contact us first quoting the job title and reference. Good luck, Team RR
IMSERV is one of the UK's leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: As the Head of New Business at IMServ, you will play a pivotal role in shaping and delivering IMServ's commercial strategy to drive new business growth and ensure customer retention. Your primary responsibility will be to introduce new business; manage and enhance IMServ's strategical relationships with large end user clients ensuring best in class customer satisfaction; value and longevity. Ensure the team are aligned to strategic and tactical aims whilst identifying and capitalising on new business opportunities which bring is growth to IMServ. Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement. MAIN RESPONSIBILITIES Oversee the commercial aspects of client relationships, ensuring alignment with IMServ's strategic goals and contributing to long-term business growth. Provide commercial support for day-to-day operational challenges, particularly those with contractual or financial implications, ensuring effective and timely resolutions. Lead by example, mentoring Account/Sales Managers and fostering a culture of excellence, collaboration, and continuous improvement within the team. Support team members' professional development, enhancing their skills and helping them achieve career goals. Support projects from initial idea through product development, customer trials, and securing contracts. Ensure projects are delivered on time, within scope, and budget. Provide comprehensive sales and revenue reporting to monitor team performance against targets. Use insights to drive continuous improvement and strategic adjustments. Actively participate in key customer tenders to ensure account management visibility and smooth transitions from sales to onboarding. Provide strategic input to enhance tender submissions. Ensure a smooth and efficient onboarding process for new clients, facilitating seamless transitions and setting the foundation for successful long-term relationships. Retain, renew, and grow existing contractual arrangements. Develop high-level relationships within customer organisations. Lead/support operational teams through commercial issues to ensure they are resolved operationally and contractually if needed. Ensure quality and timeliness of work delivered to clients, including organising scheduled key account reviews with board sponsors and internal project reviews. Ensure profitable delivery of work through effective cross-department relationships and processes. Manage the financial aspects and reporting of the client portfolio. Represent IMServ in public arenas such as conferences or exhibitions to promote the IMServ range of products and services. Host corporate hospitality events when required, including identifying the strategy for exhibitions and working with the Marketing Team to ensure the messaging is correctly positioned. Provide mentoring within the team, specifically to new members to assist with their onboarding and development. Build and manage a high-performing team, fostering a culture of ownership, collaboration, and continuous improvement. PERSON SPECIFICATION: Knowledge & Qualifications Educated to degree standard and/or hold relevant professional qualifications. Deep understanding of new business development and retention strategies, including industry-specific best practices. Project management experience including analysis, design, and execution Skills Strong knowledge of market research methodologies, segmentation, and customer insights. In-depth understanding of industry regulations, compliance standards, and competitive landscapes Exceptional leadership and people management capabilities, with the ability to influence at all levels. Advanced analytical and problem-solving skills, focusing on data-driven decision-making. Excellent written and verbal communication skills, including presentation and negotiation abilities. Strong project management capabilities to oversee multiple initiatives simultaneously. Proficiency in CRM systems and data analytics tools. Proactive approach to potential customers. Excellent communication skills, written and verbal comms Discretion is important as highly sensitive information is an everyday part of the role Experience Proven experience of leading sales and account management teams Demonstrated success in designing and executing comprehensive business and retention strategies. Significant experience in financial planning, budget management, and performance analysis. Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK's leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ's success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Jun 12, 2026
Full time
IMSERV is one of the UK's leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: As the Head of New Business at IMServ, you will play a pivotal role in shaping and delivering IMServ's commercial strategy to drive new business growth and ensure customer retention. Your primary responsibility will be to introduce new business; manage and enhance IMServ's strategical relationships with large end user clients ensuring best in class customer satisfaction; value and longevity. Ensure the team are aligned to strategic and tactical aims whilst identifying and capitalising on new business opportunities which bring is growth to IMServ. Lead, mentor, and develop a high-performing team, fostering a culture of excellence and continuous improvement. MAIN RESPONSIBILITIES Oversee the commercial aspects of client relationships, ensuring alignment with IMServ's strategic goals and contributing to long-term business growth. Provide commercial support for day-to-day operational challenges, particularly those with contractual or financial implications, ensuring effective and timely resolutions. Lead by example, mentoring Account/Sales Managers and fostering a culture of excellence, collaboration, and continuous improvement within the team. Support team members' professional development, enhancing their skills and helping them achieve career goals. Support projects from initial idea through product development, customer trials, and securing contracts. Ensure projects are delivered on time, within scope, and budget. Provide comprehensive sales and revenue reporting to monitor team performance against targets. Use insights to drive continuous improvement and strategic adjustments. Actively participate in key customer tenders to ensure account management visibility and smooth transitions from sales to onboarding. Provide strategic input to enhance tender submissions. Ensure a smooth and efficient onboarding process for new clients, facilitating seamless transitions and setting the foundation for successful long-term relationships. Retain, renew, and grow existing contractual arrangements. Develop high-level relationships within customer organisations. Lead/support operational teams through commercial issues to ensure they are resolved operationally and contractually if needed. Ensure quality and timeliness of work delivered to clients, including organising scheduled key account reviews with board sponsors and internal project reviews. Ensure profitable delivery of work through effective cross-department relationships and processes. Manage the financial aspects and reporting of the client portfolio. Represent IMServ in public arenas such as conferences or exhibitions to promote the IMServ range of products and services. Host corporate hospitality events when required, including identifying the strategy for exhibitions and working with the Marketing Team to ensure the messaging is correctly positioned. Provide mentoring within the team, specifically to new members to assist with their onboarding and development. Build and manage a high-performing team, fostering a culture of ownership, collaboration, and continuous improvement. PERSON SPECIFICATION: Knowledge & Qualifications Educated to degree standard and/or hold relevant professional qualifications. Deep understanding of new business development and retention strategies, including industry-specific best practices. Project management experience including analysis, design, and execution Skills Strong knowledge of market research methodologies, segmentation, and customer insights. In-depth understanding of industry regulations, compliance standards, and competitive landscapes Exceptional leadership and people management capabilities, with the ability to influence at all levels. Advanced analytical and problem-solving skills, focusing on data-driven decision-making. Excellent written and verbal communication skills, including presentation and negotiation abilities. Strong project management capabilities to oversee multiple initiatives simultaneously. Proficiency in CRM systems and data analytics tools. Proactive approach to potential customers. Excellent communication skills, written and verbal comms Discretion is important as highly sensitive information is an everyday part of the role Experience Proven experience of leading sales and account management teams Demonstrated success in designing and executing comprehensive business and retention strategies. Significant experience in financial planning, budget management, and performance analysis. Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK's leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServ's success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)
Salesforce Marketing Deployment Manager - 12 months - onsite - London - £455 The successful candidate will act as the primary SFMC delivery resource, responsible for scaling the engagement by building and optimising customer journeys, driving personalisation at scale, and providing a clear execution and strategy roadmap. This role operates at the intersection of campaign operations, marketing technology, and client advisory - requiring someone who can equally command a technical delivery conversation and a strategy session. Required Skills & Experience Core SFMC Expertise Minimum 4+ years of hands-on Salesforce Marketing Cloud implementation and campaign deployment experience. Proficiency in Journey Builder, Email Studio, Automation Studio, Content Builder, and Contact Builder. Strong AMPscript and/or SSJS Scripting capability for dynamic content and personalisation logic. Experience with SQL in SFMC for data segmentation, data extension population, and reporting queries. Familiarity with Einstein AI tools and Marketing Cloud Intelligence (Datorama) is advantageous. Campaign & Delivery Management Proven track record of managing full campaign life cycle - from brief through to live deployment and post-campaign analysis. Experience building and maintaining delivery roadmaps in agile/sprint-based delivery environments. Strong QA discipline & release sign-off processes. Familiarity with email deliverability principles: IP warming, sender reputation management, bounce and suppression handling. Communication & Stakeholder Management Exceptional verbal and written communication skills - able to operate confidently at C-suite/Director level. Demonstrated ability to translate complex technical concepts into clear business language for non-technical audiences. Experience presenting to and influencing senior client stakeholders in a consulting or agency environment. Ability to manage competing priorities across multiple stakeholder groups while maintaining delivery momentum. Desirable Qualifications & Certifications Salesforce Marketing Cloud Email Specialist certification (basic). Salesforce Marketing Cloud Consultant certification (preferred). Additional Salesforce certifications (eg Marketing Cloud Developer, Pardot) are advantageous. Familiarity with GDPR, PECR, and email compliance obligations in a regulated industry context. Success Profile The ideal candidate is a confident, commercially aware SFMC specialist who thrives in client-facing environments. They bring equal measures of technical credibility and strategic thinking - able to roll up their sleeves to build a journey in SFMC in the morning and present a roadmap recommendation to a client director in the afternoon. They are proactive communicators who don't wait to be asked - they surface risks early, bring solutions not just problems, and build genuine trust with client stakeholders. They see their role not just as a deployment resource, but as a strategic partner helping the client mature their use of SFMC over time. Key Responsibilities 1. Customer Journey Build & Expansion Design, build, and deploy multi-step customer journeys in SFMC Journey Builder. Translate client business requirements into scalable, reusable journeys that can be deployed across multiple customer segments. Configure and maintain journey entry sources including Data Extensions, Salesforce CRM entry events. Proactively identify opportunities to build net-new journeys that address gaps in the current customer life cycle coverage. 2. Personalisation & Dynamic Content Strategy Develop and implement advanced personalisation strategies using AMPscript, dynamic content rules, and preference-driven segmentation within SFMC. Leverage data from Salesforce CRM, external data extensions, and Marketing Cloud Connect to create hyper-relevant, 1:1 customer communication. Collaborate with the client's data and analytics teams to identify propensity signals that can power journey personalisation. Ensure personalisation strategies are aligned with compliance requirements (GDPR/PECR) and consent management frameworks. 3. Execution & Strategy Roadmap Work directly with client stakeholders to define execution roadmap for SFMC campaign delivery and capability development. Bridge the gap between strategic marketing ambitions and technical delivery realities - translating vision into actionable sprint-level deliverables. Present roadmap progress, risks, and recommendations to senior client stakeholders in regular governance forums and executive briefings. Proactively manage dependencies across campaign operations, data engineering, and CRM teams to ensure unblocked delivery. Champion SFMC platform best practices across email design, data management, journey architecture, deliverability, and compliance. Conduct regular health-checks of the SFMC instance and produce actionable recommendations covering data extension governance, contact model hygiene, and suppression management. Define and document campaign deployment standards, naming conventions, and QA checklists to be adopted across the engagement team. Guide the client on emerging SFMC features, upcoming platform roadmap changes, and their strategic relevance to the programme. Act as a centre-of-excellence resource - upskilling client-side marketing operations staff through knowledge transfer, documentation, and hands-on coaching. 5. Client Stakeholder Engagement Serve as the primary day-to-day point of contact for client marketing operations, digital, and technology stakeholders. Produce clear, concise status reports, delivery plans, and strategic briefing documents tailored to different audience levels. Build trusted, long-term relationships with client stakeholders - positioning Cognizant as a strategic partner, not just a delivery vendor. Manage and communicate scope, timelines, and change requests proactively to avoid delivery risk and stakeholder misalignment.
Jun 12, 2026
Contractor
Salesforce Marketing Deployment Manager - 12 months - onsite - London - £455 The successful candidate will act as the primary SFMC delivery resource, responsible for scaling the engagement by building and optimising customer journeys, driving personalisation at scale, and providing a clear execution and strategy roadmap. This role operates at the intersection of campaign operations, marketing technology, and client advisory - requiring someone who can equally command a technical delivery conversation and a strategy session. Required Skills & Experience Core SFMC Expertise Minimum 4+ years of hands-on Salesforce Marketing Cloud implementation and campaign deployment experience. Proficiency in Journey Builder, Email Studio, Automation Studio, Content Builder, and Contact Builder. Strong AMPscript and/or SSJS Scripting capability for dynamic content and personalisation logic. Experience with SQL in SFMC for data segmentation, data extension population, and reporting queries. Familiarity with Einstein AI tools and Marketing Cloud Intelligence (Datorama) is advantageous. Campaign & Delivery Management Proven track record of managing full campaign life cycle - from brief through to live deployment and post-campaign analysis. Experience building and maintaining delivery roadmaps in agile/sprint-based delivery environments. Strong QA discipline & release sign-off processes. Familiarity with email deliverability principles: IP warming, sender reputation management, bounce and suppression handling. Communication & Stakeholder Management Exceptional verbal and written communication skills - able to operate confidently at C-suite/Director level. Demonstrated ability to translate complex technical concepts into clear business language for non-technical audiences. Experience presenting to and influencing senior client stakeholders in a consulting or agency environment. Ability to manage competing priorities across multiple stakeholder groups while maintaining delivery momentum. Desirable Qualifications & Certifications Salesforce Marketing Cloud Email Specialist certification (basic). Salesforce Marketing Cloud Consultant certification (preferred). Additional Salesforce certifications (eg Marketing Cloud Developer, Pardot) are advantageous. Familiarity with GDPR, PECR, and email compliance obligations in a regulated industry context. Success Profile The ideal candidate is a confident, commercially aware SFMC specialist who thrives in client-facing environments. They bring equal measures of technical credibility and strategic thinking - able to roll up their sleeves to build a journey in SFMC in the morning and present a roadmap recommendation to a client director in the afternoon. They are proactive communicators who don't wait to be asked - they surface risks early, bring solutions not just problems, and build genuine trust with client stakeholders. They see their role not just as a deployment resource, but as a strategic partner helping the client mature their use of SFMC over time. Key Responsibilities 1. Customer Journey Build & Expansion Design, build, and deploy multi-step customer journeys in SFMC Journey Builder. Translate client business requirements into scalable, reusable journeys that can be deployed across multiple customer segments. Configure and maintain journey entry sources including Data Extensions, Salesforce CRM entry events. Proactively identify opportunities to build net-new journeys that address gaps in the current customer life cycle coverage. 2. Personalisation & Dynamic Content Strategy Develop and implement advanced personalisation strategies using AMPscript, dynamic content rules, and preference-driven segmentation within SFMC. Leverage data from Salesforce CRM, external data extensions, and Marketing Cloud Connect to create hyper-relevant, 1:1 customer communication. Collaborate with the client's data and analytics teams to identify propensity signals that can power journey personalisation. Ensure personalisation strategies are aligned with compliance requirements (GDPR/PECR) and consent management frameworks. 3. Execution & Strategy Roadmap Work directly with client stakeholders to define execution roadmap for SFMC campaign delivery and capability development. Bridge the gap between strategic marketing ambitions and technical delivery realities - translating vision into actionable sprint-level deliverables. Present roadmap progress, risks, and recommendations to senior client stakeholders in regular governance forums and executive briefings. Proactively manage dependencies across campaign operations, data engineering, and CRM teams to ensure unblocked delivery. Champion SFMC platform best practices across email design, data management, journey architecture, deliverability, and compliance. Conduct regular health-checks of the SFMC instance and produce actionable recommendations covering data extension governance, contact model hygiene, and suppression management. Define and document campaign deployment standards, naming conventions, and QA checklists to be adopted across the engagement team. Guide the client on emerging SFMC features, upcoming platform roadmap changes, and their strategic relevance to the programme. Act as a centre-of-excellence resource - upskilling client-side marketing operations staff through knowledge transfer, documentation, and hands-on coaching. 5. Client Stakeholder Engagement Serve as the primary day-to-day point of contact for client marketing operations, digital, and technology stakeholders. Produce clear, concise status reports, delivery plans, and strategic briefing documents tailored to different audience levels. Build trusted, long-term relationships with client stakeholders - positioning Cognizant as a strategic partner, not just a delivery vendor. Manage and communicate scope, timelines, and change requests proactively to avoid delivery risk and stakeholder misalignment.
