Office Coordinator Office Coordinator / Front of House role - corporate / professional services firm in the City - £31,000 plus benefits Busy and varied role with a mix of reception / Front of House / administrative duties for a corporate / professional services business (a membership organisation) with offices in the City. You will be joining an office of c.30 staff with an international client base, working closely with their Office Manager to support the smooth running of their office and to offer a welcoming, 'five-star' Front of House service. Duties to include: - Meeting and greeting all clients and visitors to the office - Organising food and beverages for meetings and coordinating catering - Setting up meeting rooms for internal and external events - ensuring they're well maintained and immaculately presented - Managing office supplies and inventory - Supporting the Office Manager with office operations and facilities management - Arranging and planning team wellbeing and social events - Organising the onboarding of new staff - welcoming them to the office and setting up their IT / equipment - Assisting with various administrative tasks e.g. updating staff holiday calendars, keeping track of Health and Safety compliance / Fire Assessments, etc Someone with hospitality / customer service experience would be ideal for this role. Some administrative experience would also be desirable, and this person will need good computer skills (particularly Word, Excel, Outlook). A friendly, helpful, and supportive attitude is key, and this person should be proactive and able to take initiative. You will work very closely with the current Office Manager and be a supportive and welcoming presence for both staff and clients. This role will be 5 days in the office with core hours of 9-5pm. This is a great opportunity for a candidate with some office and hospitality experience to take the next step in their career and move into an office coordination role. Salary: £31,000 plus benefits including enhanced pension, optional private health insurance, discretionary bonus
Jun 26, 2026
Full time
Office Coordinator Office Coordinator / Front of House role - corporate / professional services firm in the City - £31,000 plus benefits Busy and varied role with a mix of reception / Front of House / administrative duties for a corporate / professional services business (a membership organisation) with offices in the City. You will be joining an office of c.30 staff with an international client base, working closely with their Office Manager to support the smooth running of their office and to offer a welcoming, 'five-star' Front of House service. Duties to include: - Meeting and greeting all clients and visitors to the office - Organising food and beverages for meetings and coordinating catering - Setting up meeting rooms for internal and external events - ensuring they're well maintained and immaculately presented - Managing office supplies and inventory - Supporting the Office Manager with office operations and facilities management - Arranging and planning team wellbeing and social events - Organising the onboarding of new staff - welcoming them to the office and setting up their IT / equipment - Assisting with various administrative tasks e.g. updating staff holiday calendars, keeping track of Health and Safety compliance / Fire Assessments, etc Someone with hospitality / customer service experience would be ideal for this role. Some administrative experience would also be desirable, and this person will need good computer skills (particularly Word, Excel, Outlook). A friendly, helpful, and supportive attitude is key, and this person should be proactive and able to take initiative. You will work very closely with the current Office Manager and be a supportive and welcoming presence for both staff and clients. This role will be 5 days in the office with core hours of 9-5pm. This is a great opportunity for a candidate with some office and hospitality experience to take the next step in their career and move into an office coordination role. Salary: £31,000 plus benefits including enhanced pension, optional private health insurance, discretionary bonus
At Cistermiser, we are market leaders in intelligent water management solutions, helping organisations reduce water consumption, improve sustainability performance, and drive operational efficiency across commercial buildings. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. We are looking for an ambitious and commercially driven Business Development Manager to join our growing sales team. This is a high-impact field sales role focused on winning and developing commercial washroom projects across both public and private sectors. This is an exciting opportunity for a proactive sales professional with experience in the plumbing, heating, or commercial building services sector who thrives on creating opportunities, building relationships, and closing high-value projects. The Role: As Business Development Manager, you will take ownership of a defined territory and be responsible for generating new business growth through specification-led sales activity. You will work closely with end users, estates and sustainability teams, building owners and facilities managers to create demand for Cistermiser s range of commercial washroom flushing systems and cold water tank management solutions. The role will cover the North, and ideal candidates will be on patch in this location. Your focus will include: Developing new business opportunities across commercial washroom refurbishment and new-build projects Creating demand with clients, estates teams, sustainability managers, building owners, and facilities management professionals Working with merchant and distribution partners including Wolseley, BSS, and City Plumbing while Building relationships with M&E contractors and FM contractors Presenting water-saving solutions and demonstrating ROI through washroom water surveys while Building and maintaining a strong project pipeline using CRM systems Specifying products from project drawings and sanitaryware schedules Managing projects from initial lead generation through to survey, business case development, specification, and close Projects will range across sectors including: Education Hotels & hospitality Leisure facilities Public sector Commercial buildings Private sector developments What We re Looking For: We are seeking a motivated, energetic, and commercially astute sales professional who enjoys winning business and building long-term client relationships. The ideal candidate will have: Field sales experience within the plumbing, heating, or commercial building services sector and Experience selling through specification channels and engaging with decision makers Strong relationship-building and consultative sales skills Experience working with M&E contractors, FM contractors, consultants, architects, or end-user clients Knowledge of merchant routes to market including Wolseley, City Plumbing, or BSS A proven track record of generating new business Ideally, you will have sold products such as: Flushing systems Flush controls Urinal flushing solutions Washroom valves Showers Sanitaryware Commercial washroom products Related plumbing solutions Most importantly, you will be: A proactive hunter mentality sales professional Personable and confident in front of customers Dynamic, enthusiastic, and self-motivated Highly organised with strong commercial awareness Passionate about delivering sustainable water-saving solutions Why Join Cistermiser? At Cistermiser, you ll be joining an established and respected brand with a strong reputation for innovation and sustainability in the commercial water management sector. You ll have the opportunity to work on meaningful projects that help organisations reduce water waste, lower costs, and improve environmental performance while building a successful and rewarding sales career. If you are driven by winning new business and want to be part of a growing and forward-thinking organisation, we d love to hear from you.
Jun 26, 2026
Full time
At Cistermiser, we are market leaders in intelligent water management solutions, helping organisations reduce water consumption, improve sustainability performance, and drive operational efficiency across commercial buildings. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. We are looking for an ambitious and commercially driven Business Development Manager to join our growing sales team. This is a high-impact field sales role focused on winning and developing commercial washroom projects across both public and private sectors. This is an exciting opportunity for a proactive sales professional with experience in the plumbing, heating, or commercial building services sector who thrives on creating opportunities, building relationships, and closing high-value projects. The Role: As Business Development Manager, you will take ownership of a defined territory and be responsible for generating new business growth through specification-led sales activity. You will work closely with end users, estates and sustainability teams, building owners and facilities managers to create demand for Cistermiser s range of commercial washroom flushing systems and cold water tank management solutions. The role will cover the North, and ideal candidates will be on patch in this location. Your focus will include: Developing new business opportunities across commercial washroom refurbishment and new-build projects Creating demand with clients, estates teams, sustainability managers, building owners, and facilities management professionals Working with merchant and distribution partners including Wolseley, BSS, and City Plumbing while Building relationships with M&E contractors and FM contractors Presenting water-saving solutions and demonstrating ROI through washroom water surveys while Building and maintaining a strong project pipeline using CRM systems Specifying products from project drawings and sanitaryware schedules Managing projects from initial lead generation through to survey, business case development, specification, and close Projects will range across sectors including: Education Hotels & hospitality Leisure facilities Public sector Commercial buildings Private sector developments What We re Looking For: We are seeking a motivated, energetic, and commercially astute sales professional who enjoys winning business and building long-term client relationships. The ideal candidate will have: Field sales experience within the plumbing, heating, or commercial building services sector and Experience selling through specification channels and engaging with decision makers Strong relationship-building and consultative sales skills Experience working with M&E contractors, FM contractors, consultants, architects, or end-user clients Knowledge of merchant routes to market including Wolseley, City Plumbing, or BSS A proven track record of generating new business Ideally, you will have sold products such as: Flushing systems Flush controls Urinal flushing solutions Washroom valves Showers Sanitaryware Commercial washroom products Related plumbing solutions Most importantly, you will be: A proactive hunter mentality sales professional Personable and confident in front of customers Dynamic, enthusiastic, and self-motivated Highly organised with strong commercial awareness Passionate about delivering sustainable water-saving solutions Why Join Cistermiser? At Cistermiser, you ll be joining an established and respected brand with a strong reputation for innovation and sustainability in the commercial water management sector. You ll have the opportunity to work on meaningful projects that help organisations reduce water waste, lower costs, and improve environmental performance while building a successful and rewarding sales career. If you are driven by winning new business and want to be part of a growing and forward-thinking organisation, we d love to hear from you.
The Cinnamon Care Collection
New Milton, Hampshire
Head Chef £43,000 per annum plus company benefits Full Time - Sociable Hours A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Mornington Court is a luxury 57 bed care home that provides the most luxurious surroundings and the very best in residential and dementia care and support. At Cinnamon we like to understand what our residents enjoy. That s why our chefs visit our residents and establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Wellbeing & Lifestyle Coordinators to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
Jun 26, 2026
Full time
Head Chef £43,000 per annum plus company benefits Full Time - Sociable Hours A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Mornington Court is a luxury 57 bed care home that provides the most luxurious surroundings and the very best in residential and dementia care and support. At Cinnamon we like to understand what our residents enjoy. That s why our chefs visit our residents and establish likes and dislikes and ensure that the home s menu cycle works for them. On occasions when this doesn t work they are happy to cook something different. Our chefs cater for modified and individual diets and have support at hand to seek advice and guidance if needed. The standard of food that we require will be high-end, beautifully presented, using fresh ingredients and locally sourced where available. We insist that every meal time is a truly enjoyable experience for our residents. Overseeing and managing a full kitchen team including a second chef and kitchen assistants, you will ensure that all kitchen services are efficient, and that the required Health and Safety measures are in place and adhered to within the department. Additional requirements of this role include: Monitoring the performance of suppliers and regularly check that their prices remain competitive, ensuring that the General Manager is kept informed accordingly. Support cost-effective stock control systems and ensure these are in place to minimise waste. Maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas at all times, in accordance with the appropriate food hygiene regulations. Ensure the management and implementation of safe working procedures and practices in accordance with Health and Safety legislation. Assist the General Manager in the resolution of any complaints concerning the catering service. Actively participate in events held in home, liaising with the General Manager and Wellbeing & Lifestyle Coordinators to ensure nutrition and hydration needs are met, as well as social aspects of such events. Person Specification: This role involves working within a team which is committed to providing an excellent food service to the residents, having appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food and Hygiene or Catering Services. Key Attributes: Level 3 in Catering or equivalent QCF qualification Working knowledge of Health and Safety legislation Team player, self -motivated, proactive, flexible and adaptable Ability to organize and prioritise workload, and work under pressure Ability to communicate and manage interpersonal relationships, including influencing skills Reasonable access outside working hours in emergency situations
A Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke) has become available within one of the countries leading branded Pub groups, with excellent progression opportunities across the wider company. You will have the support of a highly experienced GM; in addition to having a full kitchen team in place , to allow you to hit the ground running. Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke), Highlights: Salary up to £38,950. Performance Bonus up to £4,000 annually. Enhanced holiday allowance, 25 days paid instead of the standard 20. Fully staffed kitchen - BOH Team of 5. Excellent opportunities to progress across the wider company at larger sites/ different brands and through paid for qualifications! 33% Discount across all the brands in the company for you, and 20% for your friends and family too. Discounted gym memberships. Health & Dental plans. Free parking available on site. Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke), Job Overview: Train and inspire your team to consistently deliver high-quality food to be proud of. Be driven to smash targets with your team driving sales and guest satisfaction. Kitchen management: food ordering, food preparation and stock control. Work with a branded menu. Oversee that your team conforms to health and hygiene regulations. If you are interested in this Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke), then please apply now! Jubilee Personnel Services Limited is acting as an employment agency in relation to this permanent job vacancy.
Jun 25, 2026
Full time
A Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke) has become available within one of the countries leading branded Pub groups, with excellent progression opportunities across the wider company. You will have the support of a highly experienced GM; in addition to having a full kitchen team in place , to allow you to hit the ground running. Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke), Highlights: Salary up to £38,950. Performance Bonus up to £4,000 annually. Enhanced holiday allowance, 25 days paid instead of the standard 20. Fully staffed kitchen - BOH Team of 5. Excellent opportunities to progress across the wider company at larger sites/ different brands and through paid for qualifications! 33% Discount across all the brands in the company for you, and 20% for your friends and family too. Discounted gym memberships. Health & Dental plans. Free parking available on site. Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke), Job Overview: Train and inspire your team to consistently deliver high-quality food to be proud of. Be driven to smash targets with your team driving sales and guest satisfaction. Kitchen management: food ordering, food preparation and stock control. Work with a branded menu. Oversee that your team conforms to health and hygiene regulations. If you are interested in this Head Chef/ Kitchen Manager job in Bristol (Bradley Stoke), then please apply now! Jubilee Personnel Services Limited is acting as an employment agency in relation to this permanent job vacancy.
Senior Quantity Surveyor/Assistant Quantity Surveyor- Multidisciplinary Consultancy - Belfast Your new company HAYS Property & Surveying NI is proudly working in collaboration with a progressive and well-established multidisciplinary consultancy, known for delivering high-quality cost management and project delivery services across commercial, residential, healthcare, education and public-sector developments, is continuing its expansion within Northern Ireland. With a strong reputation for professionalism, technical expertise and long-standing client relationships, the organisation is now seeking a Senior and Assistant Quantity Surveyor to join its Belfast office The client has significant exposure to private-sector and commercial projects. Some current and recent commissions in which staff are involved include: A new hotel development (approx. £13m), where we are appointed as Project Manager and Quantity Surveyor. A new city-centre hotel project (ranging from £12-£20m depending on the client's preferred option), with appointments as Project Manager and Quantity Surveyor. A new aparthotel development (approx. £18m), where we are appointed as Project Manager and Quantity Surveyor. A new hospitality project incorporating guest rooms (approx. £3m), where we are appointed as Project Manager. A regeneration and refurbishment project for a private client (approx. £4m), where we are appointed as Project Manager and Quantity Surveyor. Your new role In this role, you will support and lead cost management services across a diverse portfolio of construction projects, working from the earliest feasibility stages through to procurement, contract administration, cost control and final account delivery. You will be responsible for preparing accurate cost plans, conducting measurement and BOQs, advising on procurement strategies and ensuring robust financial management across all project stages. You will also play a key role in liaising with clients, design teams and contractors, providing clear and commercially astute guidance to help drive best-value outcomes. Depending on your level of experience, you may take full responsibility for your own projects or work closely with senior colleagues on more complex schemes, with structured support available to help you build confidence and progress towards senior-level duties. The position offers strong exposure to a wide variety of sectors and an opportunity to develop both your technical expertise and your client-facing skills within a respected consultancy environment. What you'll need to succeed You will bring solid experience as a Quantity Surveyor within the construction or built-environment sector, ideally within a consultancy setting, though contractor-side experience will also be considered. You should have a good understanding of cost planning, tender processes, contract administration and financial reporting, along with the ability to manage deadlines and work methodically across several live projects. Strong communication skills are essential, as you will frequently collaborate with clients, design teams and external partners.Professional accreditation such as RICS chartership, or progress toward it, would be highly advantageous. The organisation actively supports candidates on the pathway to chartership and encourages ongoing professional development. Above all, you will be driven, detail-oriented and commercially minded, with the confidence to represent the consultancy professionally and contribute to the strength of its client relationships. What you'll get in return You will join a growing consultancy that offers a competitive salary, a flexible benefits package and excellent opportunities for career advancement. The organisation promotes a supportive working culture, invests heavily in professional development and provides exposure to a broad and varied workload. You will become part of a modern and collaborative team where your contribution is valued, and your progression is prioritised. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 25, 2026
Full time
Senior Quantity Surveyor/Assistant Quantity Surveyor- Multidisciplinary Consultancy - Belfast Your new company HAYS Property & Surveying NI is proudly working in collaboration with a progressive and well-established multidisciplinary consultancy, known for delivering high-quality cost management and project delivery services across commercial, residential, healthcare, education and public-sector developments, is continuing its expansion within Northern Ireland. With a strong reputation for professionalism, technical expertise and long-standing client relationships, the organisation is now seeking a Senior and Assistant Quantity Surveyor to join its Belfast office The client has significant exposure to private-sector and commercial projects. Some current and recent commissions in which staff are involved include: A new hotel development (approx. £13m), where we are appointed as Project Manager and Quantity Surveyor. A new city-centre hotel project (ranging from £12-£20m depending on the client's preferred option), with appointments as Project Manager and Quantity Surveyor. A new aparthotel development (approx. £18m), where we are appointed as Project Manager and Quantity Surveyor. A new hospitality project incorporating guest rooms (approx. £3m), where we are appointed as Project Manager. A regeneration and refurbishment project for a private client (approx. £4m), where we are appointed as Project Manager and Quantity Surveyor. Your new role In this role, you will support and lead cost management services across a diverse portfolio of construction projects, working from the earliest feasibility stages through to procurement, contract administration, cost control and final account delivery. You will be responsible for preparing accurate cost plans, conducting measurement and BOQs, advising on procurement strategies and ensuring robust financial management across all project stages. You will also play a key role in liaising with clients, design teams and contractors, providing clear and commercially astute guidance to help drive best-value outcomes. Depending on your level of experience, you may take full responsibility for your own projects or work closely with senior colleagues on more complex schemes, with structured support available to help you build confidence and progress towards senior-level duties. The position offers strong exposure to a wide variety of sectors and an opportunity to develop both your technical expertise and your client-facing skills within a respected consultancy environment. What you'll need to succeed You will bring solid experience as a Quantity Surveyor within the construction or built-environment sector, ideally within a consultancy setting, though contractor-side experience will also be considered. You should have a good understanding of cost planning, tender processes, contract administration and financial reporting, along with the ability to manage deadlines and work methodically across several live projects. Strong communication skills are essential, as you will frequently collaborate with clients, design teams and external partners.Professional accreditation such as RICS chartership, or progress toward it, would be highly advantageous. The organisation actively supports candidates on the pathway to chartership and encourages ongoing professional development. Above all, you will be driven, detail-oriented and commercially minded, with the confidence to represent the consultancy professionally and contribute to the strength of its client relationships. What you'll get in return You will join a growing consultancy that offers a competitive salary, a flexible benefits package and excellent opportunities for career advancement. The organisation promotes a supportive working culture, invests heavily in professional development and provides exposure to a broad and varied workload. You will become part of a modern and collaborative team where your contribution is valued, and your progression is prioritised. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
The opportunity Delaware North UK is hiring casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. In an electric atmosphere like this, no day at the office is the same. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Profit Protection Compliance Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us. Apply to join our collaborative team and kick off your new career. What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible part-time shifts, including evenings and weekends working the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Deliver the Profit Protection and Compliance event day agenda and associated work activities Manage security related incidents involving team members or in Delaware North operational areas Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment More about you Experience in profit protection or related field; no degree required Experience in assessment and investigation analysis Ability to accurately collect and analyse data and statistics Skills in written and verbal communication, collaboration and teamwork, independent working, self-development, accountability, organisation, problem solving, IT literacy Ability to travel to support our stadium locations, if required Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
Jun 25, 2026
Full time
The opportunity Delaware North UK is hiring casual Profit Protection Compliance Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. In an electric atmosphere like this, no day at the office is the same. As a Profit Protection Compliance Manager, you will be analysing and investigating stock and revenue discrepancies, supporting profit protection and risk administration, and collaborating with the Profit Protection and operations teams on event days. If you are the determined, data-driven, and focused Profit Protection Compliance Manager we are looking for, ready to use your operational excellence to drive great guest focus and experiences, take a shot at your new job with us. Apply to join our collaborative team and kick off your new career. What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible part-time shifts, including evenings and weekends working the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Deliver the Profit Protection and Compliance event day agenda and associated work activities Manage security related incidents involving team members or in Delaware North operational areas Carry out event day revenue and stock variance investigations, conducting kiosk, bar, and team observations to monitor performance Carry out team member assessment audits within the Team Leader training program, providing feedback on performance and training, making recommendation to the Team Leader and wider full-time management to drive improvement Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all team members are working in a safe and secure environment More about you Experience in profit protection or related field; no degree required Experience in assessment and investigation analysis Ability to accurately collect and analyse data and statistics Skills in written and verbal communication, collaboration and teamwork, independent working, self-development, accountability, organisation, problem solving, IT literacy Ability to travel to support our stadium locations, if required Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
Jun 25, 2026
Full time
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Chef to work for our client based in Edwinstowe, Nottingham area. The role: Responsibility for all catering services within the establishment for children, young people, staff and visitors. To plan menus and order provisions within the budget allocation available and monitor expenditure. Key Responsibilities of the Chef: To ensure that menus are adhered too, the food is of good quality and quantity, is presented attractively and served at the appropriate time in appropriate portion sizes. Responsibility for maintaining a high standard of cleanliness in the kitchen and ensuring good hygiene practices are observed by all staff or anyone else who uses the facility. To ensure deliveries are checked for quality and quantity and to take appropriate action if problems arise with suppliers. Equipment to the attention of the Registered Care Manager and ensure that appropriate action is taken to effect repairs. To ensure that the requirements of the Health and Safety at Work Act (1974) are complied with and staff members or others using the kitchen are given adequate instruction in safety procedures. 5. Responsibility for the security of the kitchen and food storage areas, including maintenance of adequate stock control records. To clean kitchen equipment, working surfaces and storage facilities To assist in COSHH and Risk Assessments allied to the use of chemicals, equipment and activity and comply with resulting directions. To adhere to cleaning schedules/instructions and ensure high standards of quality in all work undertaken Working Hours for the chef: 20.5 hours per week Requirements of Chef: Previous experience as a chef Knowledge of food hygiene standards and allergen regulations Understanding of large-scale or contract catering Good organisational skills and ability to work as part of a team Flexible and reliable approach to work Positive attitude with strong customer service skills If you are interested, please apply with your CV.
Jun 25, 2026
Contractor
BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Chef to work for our client based in Edwinstowe, Nottingham area. The role: Responsibility for all catering services within the establishment for children, young people, staff and visitors. To plan menus and order provisions within the budget allocation available and monitor expenditure. Key Responsibilities of the Chef: To ensure that menus are adhered too, the food is of good quality and quantity, is presented attractively and served at the appropriate time in appropriate portion sizes. Responsibility for maintaining a high standard of cleanliness in the kitchen and ensuring good hygiene practices are observed by all staff or anyone else who uses the facility. To ensure deliveries are checked for quality and quantity and to take appropriate action if problems arise with suppliers. Equipment to the attention of the Registered Care Manager and ensure that appropriate action is taken to effect repairs. To ensure that the requirements of the Health and Safety at Work Act (1974) are complied with and staff members or others using the kitchen are given adequate instruction in safety procedures. 5. Responsibility for the security of the kitchen and food storage areas, including maintenance of adequate stock control records. To clean kitchen equipment, working surfaces and storage facilities To assist in COSHH and Risk Assessments allied to the use of chemicals, equipment and activity and comply with resulting directions. To adhere to cleaning schedules/instructions and ensure high standards of quality in all work undertaken Working Hours for the chef: 20.5 hours per week Requirements of Chef: Previous experience as a chef Knowledge of food hygiene standards and allergen regulations Understanding of large-scale or contract catering Good organisational skills and ability to work as part of a team Flexible and reliable approach to work Positive attitude with strong customer service skills If you are interested, please apply with your CV.
Are you confident building relationships with employers and generating new opportunities? Do you enjoy working in a target-driven role where you can make a real impact on people's employment outcomes? Then consider the role ofRecruitment Manager atReed in Partnership! Access to your own vehicle will be essential for this role! PLEASE NOTE: This role will be based in Stevenage 3 days a week & 2 days in Hertford, covering the Welwyn location also. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager (Business Development Liaison Manager) is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Jun 25, 2026
Full time
Are you confident building relationships with employers and generating new opportunities? Do you enjoy working in a target-driven role where you can make a real impact on people's employment outcomes? Then consider the role ofRecruitment Manager atReed in Partnership! Access to your own vehicle will be essential for this role! PLEASE NOTE: This role will be based in Stevenage 3 days a week & 2 days in Hertford, covering the Welwyn location also. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager (Business Development Liaison Manager) is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Grants & Finance Manager, Hybrid, £39,000 - £47.000 + Great Benefits Your new company This exciting new post has been created in response to the ongoing success in funding applications. You will be responsible for managing several large grants and the funding, including budgeting, forecasting and reporting. Your new role Lead financial management across major research programmes, covering both pre- and post-award activity. Ensure full compliance with University, funder and legislative requirements. Develop and refine financial processes to improve accuracy, efficiency and best practice. Support strategic planning through financial modelling and analysis of future funding opportunities. Advise programme teams on financial structures, set-up and processes for future funding bids. Prepare forecasts, budgets, reports and year-end submissions in collaboration with programme teams. Manage financial reporting to funders and internal stakeholders. Oversee invoicing, income tracking and financial arrangements with external partners and colleges. Administer student funding, including stipends, hardship support and leave-related payments. Manage day-to-day financial operations, including procurement, expenses and accounts payable/receivable via SAP Concur. What you'll need to succeed Degree-level education or equivalent professional experience. Extensive financial management experience within the higher education sector. Strong ability to prepare, manage and monitor complex budgets, forecasts and financial models. Proficiency with Oracle R12 Financials and advanced Excel skills. Exceptional communication skills, with the ability to present financial information clearly to senior stakeholders. Strong organisational skills, able to work accurately under pressure and meet strict deadlines. Strategic thinker with sound judgement and the ability to make well-reasoned decisions independently. Ability to work both autonomously and collaboratively within a team environment. Experience liaising with a wide range of stakeholders, including funders, industry partners and internal departments. A proactive approach to improving financial processes and ensuring compliance with regulations. Experience of X5 research costing tool is desirable. Experience of SAP Concur. What you'll get in return Annual salary ranges from £39,000 - £47,000 (based on experience). Offers a 38day Annual Leave Generous pension scheme Hybrid working: 3 days in the office, 2 from home Travel discounts include salary sacrifice schemes for bicycles and electric cars and other discounts. Staff can access a huge range of personal and professional development opportunities. As part of our wellbeing offering, staff get free access to Health Assured, a confidential employee assistance programme, available 24/7, 365 days a year. Offers free use of the companies' social, sporting, and hospitality facilities. Discounts to the fitness centre, powerlifting room, and swimming pool. The Childcare Services team provides guidance and support on childcare provision, and offers a range of high-quality childcare options. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 25, 2026
Full time
Grants & Finance Manager, Hybrid, £39,000 - £47.000 + Great Benefits Your new company This exciting new post has been created in response to the ongoing success in funding applications. You will be responsible for managing several large grants and the funding, including budgeting, forecasting and reporting. Your new role Lead financial management across major research programmes, covering both pre- and post-award activity. Ensure full compliance with University, funder and legislative requirements. Develop and refine financial processes to improve accuracy, efficiency and best practice. Support strategic planning through financial modelling and analysis of future funding opportunities. Advise programme teams on financial structures, set-up and processes for future funding bids. Prepare forecasts, budgets, reports and year-end submissions in collaboration with programme teams. Manage financial reporting to funders and internal stakeholders. Oversee invoicing, income tracking and financial arrangements with external partners and colleges. Administer student funding, including stipends, hardship support and leave-related payments. Manage day-to-day financial operations, including procurement, expenses and accounts payable/receivable via SAP Concur. What you'll need to succeed Degree-level education or equivalent professional experience. Extensive financial management experience within the higher education sector. Strong ability to prepare, manage and monitor complex budgets, forecasts and financial models. Proficiency with Oracle R12 Financials and advanced Excel skills. Exceptional communication skills, with the ability to present financial information clearly to senior stakeholders. Strong organisational skills, able to work accurately under pressure and meet strict deadlines. Strategic thinker with sound judgement and the ability to make well-reasoned decisions independently. Ability to work both autonomously and collaboratively within a team environment. Experience liaising with a wide range of stakeholders, including funders, industry partners and internal departments. A proactive approach to improving financial processes and ensuring compliance with regulations. Experience of X5 research costing tool is desirable. Experience of SAP Concur. What you'll get in return Annual salary ranges from £39,000 - £47,000 (based on experience). Offers a 38day Annual Leave Generous pension scheme Hybrid working: 3 days in the office, 2 from home Travel discounts include salary sacrifice schemes for bicycles and electric cars and other discounts. Staff can access a huge range of personal and professional development opportunities. As part of our wellbeing offering, staff get free access to Health Assured, a confidential employee assistance programme, available 24/7, 365 days a year. Offers free use of the companies' social, sporting, and hospitality facilities. Discounts to the fitness centre, powerlifting room, and swimming pool. The Childcare Services team provides guidance and support on childcare provision, and offers a range of high-quality childcare options. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
A successful and expanding food manufacturer in the pet care business is looking for a procurement manager. There already have an excellent reputation and sell their products in many well known retailers and also globally. They are looking for someone to the business as their procurement manager buying all the raw materials, packaging and indirect on site services. The role would suit someone looking to join ad expanding business who has experience buying commodities either for a manufacturer or a retailer, who has perhaps worked with market price changes and farmers, though not essential. This family grown business still maintains that family feel rather than a corporate Are you an experienced Buyer with a strong background in food commodities and packaging procurement? Do you thrive in a fast-paced environment where commercial acumen, supplier management, and strategic sourcing are key? Then this role might be for you. I am seeking a Food (Commodity) & Packaging Buyer to join a growing business, responsible for sourcing a diverse range of food ingredients and packaging as well as onsite indirects. This is a fantastic opportunity to play a pivotal role in ensuring product quality, supply continuity, and cost optimisation across the business. Key Responsibilities Manage procurement activities across food commodities ,packaging and indirect categories. Develop and implement sourcing strategies to deliver cost savings and value creation. Build and maintain strong relationships with suppliers, negotiating contracts, pricing, and service agreements. Monitor commodity markets and industry trends to identify risks and opportunities. Work closely with internal stakeholders including Operations, NPD, Supply Chain, and Finance. Ensure supplier performance, quality standards, and compliance requirements are consistently met. About You Previous experience in a buying or procurement role within the food manufacturing, FMCG, foodservice, or hospitality sectors. Strong knowledge of food commodities and/or packaging procurement. Proven negotiation and supplier management skills.
Jun 25, 2026
Full time
A successful and expanding food manufacturer in the pet care business is looking for a procurement manager. There already have an excellent reputation and sell their products in many well known retailers and also globally. They are looking for someone to the business as their procurement manager buying all the raw materials, packaging and indirect on site services. The role would suit someone looking to join ad expanding business who has experience buying commodities either for a manufacturer or a retailer, who has perhaps worked with market price changes and farmers, though not essential. This family grown business still maintains that family feel rather than a corporate Are you an experienced Buyer with a strong background in food commodities and packaging procurement? Do you thrive in a fast-paced environment where commercial acumen, supplier management, and strategic sourcing are key? Then this role might be for you. I am seeking a Food (Commodity) & Packaging Buyer to join a growing business, responsible for sourcing a diverse range of food ingredients and packaging as well as onsite indirects. This is a fantastic opportunity to play a pivotal role in ensuring product quality, supply continuity, and cost optimisation across the business. Key Responsibilities Manage procurement activities across food commodities ,packaging and indirect categories. Develop and implement sourcing strategies to deliver cost savings and value creation. Build and maintain strong relationships with suppliers, negotiating contracts, pricing, and service agreements. Monitor commodity markets and industry trends to identify risks and opportunities. Work closely with internal stakeholders including Operations, NPD, Supply Chain, and Finance. Ensure supplier performance, quality standards, and compliance requirements are consistently met. About You Previous experience in a buying or procurement role within the food manufacturing, FMCG, foodservice, or hospitality sectors. Strong knowledge of food commodities and/or packaging procurement. Proven negotiation and supplier management skills.
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of Recruitment Manager at Reed in Partnership! Please be aware, this role will require applicants to hold a valid UK driving license and access to their own vehicle. Please note, internal applications for this role close on 09/06/2026. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager, you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Jun 25, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of Recruitment Manager at Reed in Partnership! Please be aware, this role will require applicants to hold a valid UK driving license and access to their own vehicle. Please note, internal applications for this role close on 09/06/2026. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager, you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Great customer operations don't happen by accident! They happen when strong leaders know how to balance people, performance, pressure, and pace - while still keeping the customer experience front and centre! I'm currently partnering with a major UK consumer brand to appoint a Customer Operations Manager to join their growing Customer Services leadership team at a hugely exciting stage of transformation and growth. This isn't a role for someone who wants to simply "keep the lights on." This is a role for an operational leader who thrives on driving performance, developing high-performing teams, solving problems at pace, and creating a culture where accountability and customer excellence go hand in hand. With a well-established UK footprint, thousands of daily customer interactions, and continued investment into digital and multi-channel services, the business is evolving rapidly across Retail, Digital, and Social customer operations - and they need a strong operational leader to help shape what comes next. As Customer Operations Manager, you'll take ownership of service delivery performance across multiple customer service teams, leading Team Leaders and driving operational excellence across KPIs, governance, customer outcomes, and people development. You'll play a key role in creating a high-performing, accountable, and resilient operation - ensuring customers receive a seamless experience regardless of how they engage with the business. This role would suit an experienced contact centre or customer operations leader who thrives in fast-moving environments and enjoys balancing commercial performance with customer excellence and regulatory responsibility. Day to Day Lead operational customer service teams across Retail, Digital, and Social channels Drive performance against key operational KPIs including SLA, AHT, CSAT, QA, adherence, and abandonment Coach and develop Team Leaders, building leadership capability and succession strength across the function Improve operational efficiency and productivity while maintaining service quality standards Oversee governance, compliance, and risk management within a regulated environment Act as a senior escalation point for complex customer and operational matters Partner closely with Resource Planning, Compliance, Fraud, QA, Training, CX, and Digital teams Analyse operational trends and performance data to drive continuous improvement initiatives Support long-term operational enhancements across systems, service models, and customer journeys YOU? Proven operational leadership experience within a high-volume customer service environment Strong experience managing service KPIs and driving measurable performance improvements Ability to lead, coach, and develop Team Leaders effectively Experience operating within regulated or governance-led environments Strong stakeholder management and cross-functional collaboration skills Resilient leadership style with the ability to perform under pressure Betting, gaming, financial services, retail, utilities, or similarly regulated sector experience would be advantageous This is a genuinely exciting time to join the business. Customer expectations, digital engagement, and operational complexity continue to evolve, and the organisation is investing heavily in strengthening its customer operation and leadership capability. You'll join a business with strong UK heritage, a recognised consumer brand, and ambitious growth plans - all while having the opportunity to make a visible impact across customer experience, operational delivery, and team performance. Additional Information Based primarily on-site in Birchwood Shift-based leadership coverage across operational hours of 7am-10pm Weekend and evening flexibility required on a planned rota basis Occasional travel to Manchester may be required For a confidential conversation or to learn more, please apply directly or get in touch. 51706CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 25, 2026
Full time
Great customer operations don't happen by accident! They happen when strong leaders know how to balance people, performance, pressure, and pace - while still keeping the customer experience front and centre! I'm currently partnering with a major UK consumer brand to appoint a Customer Operations Manager to join their growing Customer Services leadership team at a hugely exciting stage of transformation and growth. This isn't a role for someone who wants to simply "keep the lights on." This is a role for an operational leader who thrives on driving performance, developing high-performing teams, solving problems at pace, and creating a culture where accountability and customer excellence go hand in hand. With a well-established UK footprint, thousands of daily customer interactions, and continued investment into digital and multi-channel services, the business is evolving rapidly across Retail, Digital, and Social customer operations - and they need a strong operational leader to help shape what comes next. As Customer Operations Manager, you'll take ownership of service delivery performance across multiple customer service teams, leading Team Leaders and driving operational excellence across KPIs, governance, customer outcomes, and people development. You'll play a key role in creating a high-performing, accountable, and resilient operation - ensuring customers receive a seamless experience regardless of how they engage with the business. This role would suit an experienced contact centre or customer operations leader who thrives in fast-moving environments and enjoys balancing commercial performance with customer excellence and regulatory responsibility. Day to Day Lead operational customer service teams across Retail, Digital, and Social channels Drive performance against key operational KPIs including SLA, AHT, CSAT, QA, adherence, and abandonment Coach and develop Team Leaders, building leadership capability and succession strength across the function Improve operational efficiency and productivity while maintaining service quality standards Oversee governance, compliance, and risk management within a regulated environment Act as a senior escalation point for complex customer and operational matters Partner closely with Resource Planning, Compliance, Fraud, QA, Training, CX, and Digital teams Analyse operational trends and performance data to drive continuous improvement initiatives Support long-term operational enhancements across systems, service models, and customer journeys YOU? Proven operational leadership experience within a high-volume customer service environment Strong experience managing service KPIs and driving measurable performance improvements Ability to lead, coach, and develop Team Leaders effectively Experience operating within regulated or governance-led environments Strong stakeholder management and cross-functional collaboration skills Resilient leadership style with the ability to perform under pressure Betting, gaming, financial services, retail, utilities, or similarly regulated sector experience would be advantageous This is a genuinely exciting time to join the business. Customer expectations, digital engagement, and operational complexity continue to evolve, and the organisation is investing heavily in strengthening its customer operation and leadership capability. You'll join a business with strong UK heritage, a recognised consumer brand, and ambitious growth plans - all while having the opportunity to make a visible impact across customer experience, operational delivery, and team performance. Additional Information Based primarily on-site in Birchwood Shift-based leadership coverage across operational hours of 7am-10pm Weekend and evening flexibility required on a planned rota basis Occasional travel to Manchester may be required For a confidential conversation or to learn more, please apply directly or get in touch. 51706CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Senior Meeting and Events Sales Coordinator Competitive Salary Weybridge 4 Star Hotel The Client Our client are a highly reputable 4 star hotel in Weybridge The Role As Senior Meeting and Events Sales Coordinator your role will support the Meeting, Events & Reservations Sales Manager (ME&RSM) to develop and drive the Meetings & Events & Room Reservation revenues, together with maximising guest experiences within the hotel. You will need to have held a Senior Coordinator level role previously or Assistant Sales Manager role from a relevent hotel/ venue. RESPONSIBILITIES: As Senior Meeting and Events Sales Coordinator you will be responsible: To have a good knowledge of all Hotel facilities, tariffs and rates in order they are sold to their best advantage. To send proposals, chase enquiries and obtain signed contracts within a timely manner as per the hotel s procedures. To develop a good knowledge of the local area, local competitors and regular clientele to enhance services provided to the guests. To create the right customer care attitude towards all clients whilst maximising client satisfaction. To create the right customer care attitude towards all clients demonstrating the ability to create rapour over the phone. To manage the issuing of function sheets on a weekly basis. To deputise in the absence of the Meetings & Events Sales Manager. Follow hotel strategies when handling enquiries to maximise occupancy and rooms profitability for accommodation & conference, ensuring a good understanding of departmental budgets/targets. Provide support to the reservations team, handling enquiries when necessary as per set procedures/strategies. To conduct sales show rounds (site visits) with maximum effectiveness. REUIREMENTS As Senior Meeting and Events Coordinator you will need: o Organisation and time management skills o Strong Communication skills written and verbal o Efficient in using Microsoft office and computer applications o Administration and problem solving skills o Ability to work to deadlines o Customer focused o Attention to detail o Driven towards maximising sales and meeting departmental budgets o Understands and follows departmental SOP s o Team player o Professional and committed . Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Jun 25, 2026
Full time
Senior Meeting and Events Sales Coordinator Competitive Salary Weybridge 4 Star Hotel The Client Our client are a highly reputable 4 star hotel in Weybridge The Role As Senior Meeting and Events Sales Coordinator your role will support the Meeting, Events & Reservations Sales Manager (ME&RSM) to develop and drive the Meetings & Events & Room Reservation revenues, together with maximising guest experiences within the hotel. You will need to have held a Senior Coordinator level role previously or Assistant Sales Manager role from a relevent hotel/ venue. RESPONSIBILITIES: As Senior Meeting and Events Sales Coordinator you will be responsible: To have a good knowledge of all Hotel facilities, tariffs and rates in order they are sold to their best advantage. To send proposals, chase enquiries and obtain signed contracts within a timely manner as per the hotel s procedures. To develop a good knowledge of the local area, local competitors and regular clientele to enhance services provided to the guests. To create the right customer care attitude towards all clients whilst maximising client satisfaction. To create the right customer care attitude towards all clients demonstrating the ability to create rapour over the phone. To manage the issuing of function sheets on a weekly basis. To deputise in the absence of the Meetings & Events Sales Manager. Follow hotel strategies when handling enquiries to maximise occupancy and rooms profitability for accommodation & conference, ensuring a good understanding of departmental budgets/targets. Provide support to the reservations team, handling enquiries when necessary as per set procedures/strategies. To conduct sales show rounds (site visits) with maximum effectiveness. REUIREMENTS As Senior Meeting and Events Coordinator you will need: o Organisation and time management skills o Strong Communication skills written and verbal o Efficient in using Microsoft office and computer applications o Administration and problem solving skills o Ability to work to deadlines o Customer focused o Attention to detail o Driven towards maximising sales and meeting departmental budgets o Understands and follows departmental SOP s o Team player o Professional and committed . Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Senior Events Manager Luxury Event Company 45,000- 50,000 Supportive company Opportunities for progression Guildford Our client is a creative event catering business delivering exceptional experiences across London and the Home Counties. Renowned for working with premium brands and high-end clientele, they specialise in creating bespoke events with outstanding food, service, and attention to detail. Due to continued growth, they are seeking an experienced and highly organised. to lead the planning and delivery of exceptional events. You will have experience as a Senior Events Manager or in Event Operations Management, delivering bespoke, premium events for high-end clients. The Role This is a pivotal position responsible for managing and delivering a wide range of events, ensuring every detail is executed to the highest standard. Working closely with clients, venues, suppliers, chefs, and event teams, you will oversee the full event lifecycle, from initial planning through to on-site delivery and post-event review. The successful candidate will be a proactive problem solver who thrives in a fast-paced environment, remains calm under pressure, and has a natural ability to lead and motivate teams. Key Responsibilities Oversee the successful planning and delivery of events, ensuring staffing, equipment, logistics, and timelines are fully aligned. Coordinate and manage freelance event staff, including scheduling, onboarding, briefings, and performance feedback. Liaise with external suppliers to ensure the timely delivery and collection of equipment and services. Manage stock and inventory, including event equipment, uniforms, and consumables, ensuring all assets are maintained and accounted for. Plan and oversee transport and delivery schedules for food, beverages, equipment, and staff. Ensure compliance with all relevant health and safety and food hygiene regulations. Attend key events to manage set-up, operations, and pack-down, acting as the main point of contact for event delivery. Identify opportunities to improve operational systems and processes. Build strong relationships with venues, ensuring all venue procedures are followed and loading operations are carried out efficiently. Work closely with clients and stakeholders to ensure expectations are exceeded and events are delivered to the highest standard. About You The successful candidate will have: A minimum of 3 years' experience in a Senior Events Manager, Events Manager, Event Producer, or Event Operations role. A strong background within the hospitality, catering, or events industry. Proven experience delivering multiple high-end events simultaneously, from planning through to on-site execution. Experience managing event teams, suppliers, venues, and operational logistics. Strong client relationship, stakeholder management, project management, and organisational skills. A sound understanding of health and safety and food hygiene compliance within an events environment. A proactive, professional approach with a passion for delivering exceptional events. Flexibility to work evenings and weekends as required. A full UK driving licence is preferred Experience delivering luxury or premium events within an event catering environment. What's on Offer The opportunity to join a dynamic and fast-growing business where no two days are the same. Involvement in some of the UK's most exciting and high-profile events. Excellent scope for progression and the opportunity to make the role your own. A passionate and supportive team that values creativity, outstanding service, and operational excellence. Apply Now If you have the experience and passion to deliver exceptional events and would like to be considered for this opportunity, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 25, 2026
Full time
Senior Events Manager Luxury Event Company 45,000- 50,000 Supportive company Opportunities for progression Guildford Our client is a creative event catering business delivering exceptional experiences across London and the Home Counties. Renowned for working with premium brands and high-end clientele, they specialise in creating bespoke events with outstanding food, service, and attention to detail. Due to continued growth, they are seeking an experienced and highly organised. to lead the planning and delivery of exceptional events. You will have experience as a Senior Events Manager or in Event Operations Management, delivering bespoke, premium events for high-end clients. The Role This is a pivotal position responsible for managing and delivering a wide range of events, ensuring every detail is executed to the highest standard. Working closely with clients, venues, suppliers, chefs, and event teams, you will oversee the full event lifecycle, from initial planning through to on-site delivery and post-event review. The successful candidate will be a proactive problem solver who thrives in a fast-paced environment, remains calm under pressure, and has a natural ability to lead and motivate teams. Key Responsibilities Oversee the successful planning and delivery of events, ensuring staffing, equipment, logistics, and timelines are fully aligned. Coordinate and manage freelance event staff, including scheduling, onboarding, briefings, and performance feedback. Liaise with external suppliers to ensure the timely delivery and collection of equipment and services. Manage stock and inventory, including event equipment, uniforms, and consumables, ensuring all assets are maintained and accounted for. Plan and oversee transport and delivery schedules for food, beverages, equipment, and staff. Ensure compliance with all relevant health and safety and food hygiene regulations. Attend key events to manage set-up, operations, and pack-down, acting as the main point of contact for event delivery. Identify opportunities to improve operational systems and processes. Build strong relationships with venues, ensuring all venue procedures are followed and loading operations are carried out efficiently. Work closely with clients and stakeholders to ensure expectations are exceeded and events are delivered to the highest standard. About You The successful candidate will have: A minimum of 3 years' experience in a Senior Events Manager, Events Manager, Event Producer, or Event Operations role. A strong background within the hospitality, catering, or events industry. Proven experience delivering multiple high-end events simultaneously, from planning through to on-site execution. Experience managing event teams, suppliers, venues, and operational logistics. Strong client relationship, stakeholder management, project management, and organisational skills. A sound understanding of health and safety and food hygiene compliance within an events environment. A proactive, professional approach with a passion for delivering exceptional events. Flexibility to work evenings and weekends as required. A full UK driving licence is preferred Experience delivering luxury or premium events within an event catering environment. What's on Offer The opportunity to join a dynamic and fast-growing business where no two days are the same. Involvement in some of the UK's most exciting and high-profile events. Excellent scope for progression and the opportunity to make the role your own. A passionate and supportive team that values creativity, outstanding service, and operational excellence. Apply Now If you have the experience and passion to deliver exceptional events and would like to be considered for this opportunity, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Our client, a Global Manufacturer of high quality digital wireless headset systems, are looking to recruit an ambitious Customer Services Manager to join their fun, sociable business. Based in a fantastic London HQ (with all lunches paid for and a 2.00pm Friday finish!), this is an incredible opportunity for the right candidate.Our client have been established for over 30 years and primarily sell their solutions into the Healthcare, Retail, Hospitality and Community sectors (with some incredibly well-known clients in their portfolio!). Their market-leading products are developed with very creative design and high-quality materials that meet the needs of their wide/diverse customer community. Due to their continued success/growth, they are now actively seeking the perfect candidate to oversee/scale their Customer Service function. In a nutshell, your responsibilities will include:- Owning the day-to-day operations of an inbound Customer Services team (4 x FTE)- Leading, coaching and developing all team members- Building the processes/systems/culture that will carry the team/business into their next phase of growth- Taking a lead on how the company use AI/automation to deliver faster/smarter/more consistent customer experience(s)- Acting as the escalation point for any complex/difficult queries (maintaining the company's reputation for outstanding service)- Monitoring team workload/prioritising tickets effectively- Building the structures/processes needed to support the growing team as the business scales- Conducting regular 1-1's and reviews with individual team members, supporting professional development- Taking ownership of the company's AI implementation roadmap within customer service - bringing the team on the journey, embedding new tools into everyday practiceIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum 3 years' experience of managing an inbound B2B Customer Services/Experience team- Demonstrable experience of improving CS Agents, and of making a positive change to a CS/CX environment- Strong leadership skills, with the ability to motivate a small team- Excellent communication skills - clear, professional, and empathetic across both customer-facing and internal interactions- Genuine interest in AI tools and process automation, with the appetite to learn, experiment, and implement.If you are energised by the idea of building something, not just running it, this is the perfect opportunity!In addition to a very competitive salary, our client are also offering the following:- Amazing progression opportunities as the company continues to scale (a very exciting time to be joining!)- Amazing working hours: Monday - Thursday: 8.30am - 5.30pm / Friday: 8.30am - 2.00pm- Free lunches every day!- Fun, sociable office cultureOur client are looking to move very quickly in securing the perfect candidate, so any interested candidate(s) are urged to apply at their earliest convenience! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 25, 2026
Full time
Our client, a Global Manufacturer of high quality digital wireless headset systems, are looking to recruit an ambitious Customer Services Manager to join their fun, sociable business. Based in a fantastic London HQ (with all lunches paid for and a 2.00pm Friday finish!), this is an incredible opportunity for the right candidate.Our client have been established for over 30 years and primarily sell their solutions into the Healthcare, Retail, Hospitality and Community sectors (with some incredibly well-known clients in their portfolio!). Their market-leading products are developed with very creative design and high-quality materials that meet the needs of their wide/diverse customer community. Due to their continued success/growth, they are now actively seeking the perfect candidate to oversee/scale their Customer Service function. In a nutshell, your responsibilities will include:- Owning the day-to-day operations of an inbound Customer Services team (4 x FTE)- Leading, coaching and developing all team members- Building the processes/systems/culture that will carry the team/business into their next phase of growth- Taking a lead on how the company use AI/automation to deliver faster/smarter/more consistent customer experience(s)- Acting as the escalation point for any complex/difficult queries (maintaining the company's reputation for outstanding service)- Monitoring team workload/prioritising tickets effectively- Building the structures/processes needed to support the growing team as the business scales- Conducting regular 1-1's and reviews with individual team members, supporting professional development- Taking ownership of the company's AI implementation roadmap within customer service - bringing the team on the journey, embedding new tools into everyday practiceIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum 3 years' experience of managing an inbound B2B Customer Services/Experience team- Demonstrable experience of improving CS Agents, and of making a positive change to a CS/CX environment- Strong leadership skills, with the ability to motivate a small team- Excellent communication skills - clear, professional, and empathetic across both customer-facing and internal interactions- Genuine interest in AI tools and process automation, with the appetite to learn, experiment, and implement.If you are energised by the idea of building something, not just running it, this is the perfect opportunity!In addition to a very competitive salary, our client are also offering the following:- Amazing progression opportunities as the company continues to scale (a very exciting time to be joining!)- Amazing working hours: Monday - Thursday: 8.30am - 5.30pm / Friday: 8.30am - 2.00pm- Free lunches every day!- Fun, sociable office cultureOur client are looking to move very quickly in securing the perfect candidate, so any interested candidate(s) are urged to apply at their earliest convenience! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Yardman Location: LalehamPermanent full time position We're looking for a proactive and reliable Yardman to play a key role in keeping our operations running smoothly. This is a hands-on role where no two days are the same-perfect for someone who enjoys working outdoors, takes pride in organisation, and has a passion for plants and safety. phs Greenleaf has been transforming spaces with planting and landscaping services for over 25 years. From vibrant indoor and outdoor displays to living walls, grounds maintenance and festive installations, we help businesses bring environments to life. Your role as a Yardman at phs Greenleaf will involve: Maintaining a safe, clean and organised yard environment, ensuring full compliance with Health & Safety standards and promoting a positive safety culture. Managing green and general waste, including correct use and timely emptying of skips. Supporting planting activities, including preparing troughs and hanging baskets, and handling returned or spent materials. Monitoring and controlling greenhouse areas, ensuring they are well-maintained and safety compliant. Taking ownership of stock control, including goods in/out, storage, rotation and maintaining appropriate stock levels. Carrying out watering and general care of all interior and exterior plants. Loading and unloading vehicles and trailers and preparing equipment and materials for daily operations (including seasonal peaks such as Christmas). Operating yard equipment such as a telehandler, completing all required pre-use checks and documentation. Supervising third-party contractors on site where required. Supporting preventative maintenance programmes and routine inspections to ensure equipment and facilities remain compliant. Reporting Health & Safety concerns, near misses and supporting weekly compliance activities (e.g. Yellow Rules) with the Operations Manager. Acting as a Fire Marshal and First Aider, and consistently upholding safe working practices. The ideal candidate will have: A good knowledge of horticulture and plant care Strong communication skills and the ability to work well with others A flexible, proactive "can-do" attitude Good physical fitness for a hands-on, active role A Telehandler Licence (desirable but not essential) Full UK Manual Driving Licence (held 12+ months) Maximum 6 points (no DR/DD/CD/TT/IN/AC endorsements in last 5 years) In return for your commitment and expertise as a Yardman at phs Greenleaf: 40-hour working week Monday to Friday, with no scheduled weekend working Salary of £27,493 13 paydays per year (Every 4 weeks) 31 days inclusive of bank/public holidays. We do not work on Christmas Day Regular overtime opportunities Ongoing career development opportunities Other benefits include excellent discounts with phs Perks at major retailers and supermarkets; life assurance, pension, a 24-hour wellbeing helpline and more If you are passionate about plants, we want to hear from you - Apply Now. About us Part of the phs Group, phs Greenleaf supplies over 8,000 customers in a range of sectors with high quality horticultural services, including hospitality and leisure venues, retail spaces, public buildings, commercial premises and even Buckingham Palace. phs Greenleaf holds a Royal Warrant - the mark of recognition for those who have supplied goods and services to the royal household for at least five years. Since 2010, phs Greenleaf has held a Royal Warrant for the installation and maintenance of plant displays in Buckingham Palace.As well as supplying and installing everything from potted plants to live trees, phs Greenleaf's experienced and knowledgeable team will also conduct regular maintenance visits on site to tend to the plants installed. phs Greenleaf also supplies more than 2,500 decorated Christmas trees each year to organisations across the country. Its specialist Christmas production team spend most of the year decorating artificial trees in preparation for the festive season, while Greenleaf's real trees are harvested at a sustainable farm in the Midlands. Each tree is available in a wide range of sizes - from a standard 7ft tree to as high as 30ft tall alongside the 3ft tabletop tree, decorative wreaths, garlands and floral arrangements. At phs , we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination
Jun 25, 2026
Full time
Yardman Location: LalehamPermanent full time position We're looking for a proactive and reliable Yardman to play a key role in keeping our operations running smoothly. This is a hands-on role where no two days are the same-perfect for someone who enjoys working outdoors, takes pride in organisation, and has a passion for plants and safety. phs Greenleaf has been transforming spaces with planting and landscaping services for over 25 years. From vibrant indoor and outdoor displays to living walls, grounds maintenance and festive installations, we help businesses bring environments to life. Your role as a Yardman at phs Greenleaf will involve: Maintaining a safe, clean and organised yard environment, ensuring full compliance with Health & Safety standards and promoting a positive safety culture. Managing green and general waste, including correct use and timely emptying of skips. Supporting planting activities, including preparing troughs and hanging baskets, and handling returned or spent materials. Monitoring and controlling greenhouse areas, ensuring they are well-maintained and safety compliant. Taking ownership of stock control, including goods in/out, storage, rotation and maintaining appropriate stock levels. Carrying out watering and general care of all interior and exterior plants. Loading and unloading vehicles and trailers and preparing equipment and materials for daily operations (including seasonal peaks such as Christmas). Operating yard equipment such as a telehandler, completing all required pre-use checks and documentation. Supervising third-party contractors on site where required. Supporting preventative maintenance programmes and routine inspections to ensure equipment and facilities remain compliant. Reporting Health & Safety concerns, near misses and supporting weekly compliance activities (e.g. Yellow Rules) with the Operations Manager. Acting as a Fire Marshal and First Aider, and consistently upholding safe working practices. The ideal candidate will have: A good knowledge of horticulture and plant care Strong communication skills and the ability to work well with others A flexible, proactive "can-do" attitude Good physical fitness for a hands-on, active role A Telehandler Licence (desirable but not essential) Full UK Manual Driving Licence (held 12+ months) Maximum 6 points (no DR/DD/CD/TT/IN/AC endorsements in last 5 years) In return for your commitment and expertise as a Yardman at phs Greenleaf: 40-hour working week Monday to Friday, with no scheduled weekend working Salary of £27,493 13 paydays per year (Every 4 weeks) 31 days inclusive of bank/public holidays. We do not work on Christmas Day Regular overtime opportunities Ongoing career development opportunities Other benefits include excellent discounts with phs Perks at major retailers and supermarkets; life assurance, pension, a 24-hour wellbeing helpline and more If you are passionate about plants, we want to hear from you - Apply Now. About us Part of the phs Group, phs Greenleaf supplies over 8,000 customers in a range of sectors with high quality horticultural services, including hospitality and leisure venues, retail spaces, public buildings, commercial premises and even Buckingham Palace. phs Greenleaf holds a Royal Warrant - the mark of recognition for those who have supplied goods and services to the royal household for at least five years. Since 2010, phs Greenleaf has held a Royal Warrant for the installation and maintenance of plant displays in Buckingham Palace.As well as supplying and installing everything from potted plants to live trees, phs Greenleaf's experienced and knowledgeable team will also conduct regular maintenance visits on site to tend to the plants installed. phs Greenleaf also supplies more than 2,500 decorated Christmas trees each year to organisations across the country. Its specialist Christmas production team spend most of the year decorating artificial trees in preparation for the festive season, while Greenleaf's real trees are harvested at a sustainable farm in the Midlands. Each tree is available in a wide range of sizes - from a standard 7ft tree to as high as 30ft tall alongside the 3ft tabletop tree, decorative wreaths, garlands and floral arrangements. At phs , we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination
Hamberley Care Management Limited
Hailsham, Sussex
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Abbots Wood Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Abbots Wood Manor Abbots Wood Manor is a luxurious care home in Hailsham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Jun 25, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Abbots Wood Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Abbots Wood Manor Abbots Wood Manor is a luxurious care home in Hailsham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Company - Travel Trade Provider/Supplier Job Title - Contracting Manager - Graduate/Trainee - Travel Location - Gravesend Salary £23k - £26k On behalf of our client, we are currently recruiting for a Trainee/Graduate Contract Manager to join an expanding company who specialise in providing solutions for Global Travel trade. This role would suit a Travel Industry Graduate or someone who has worked for a couple of years within the Travel Industry. The succesful candidate will have the opportunity to develop their commercial & negotiation skills working within the UK Inbound travel industry. The position will offer an introduction to the contracting of attractions & restaurants. This role would suit an individual with strong negotiation skills who are comfortable in developing and maintaining supplier relationships. Full time/Hybrid Key Duties & Responsibilities Negotiate competitive rates and conditions for all land services notably restaurants & attractions Secure contracts with suppliers in line with the purchasing strategy and remit advised from The Commercial Director Product development source new venues and be proactive in proposing new products appropriate to the various sales channels Provide product updates and presentations of new products or packages to B2B clients To propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts Ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required Ability to travel, to key destinations in the UK and Northern Europe when required. Prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting To develop and maintain commercially advantageous business relationships with our suppliers Provide the Operations team with product updates and respond to day to day queries Ensure all contracts are completed accurately and in full with all information being set up in a timely fashion To liaise with all internal departments to ensure all departments are fully up to date these include, finance, systems, sales & marketing. Negotiate added-value deals, overrides and special offers Constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering. Investigate and resolve service complaints Ensure high service quality standards are met year on year and to promptly deal with queries from colleagues and suppliers Entering contracts into the in house HLG database Key Skills Graduate in tourism related subject or at least 12 months experience in the travel industry Confident and passionate about learning and succeeding in the role The applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines. Excellent negotiation skills Excellent organisational and planning skills. The ability to deal with competing priorities effectively Self-motivated and good working under pressure. An good knowledge of Word, Excel and PowerPoint Strong written and verbal communication skills (English) Additional languages desirable particularly German or French as is a knowledge of UK and Northern European cities Desirable - Previous experience in a UK travel industry
Jun 25, 2026
Full time
Company - Travel Trade Provider/Supplier Job Title - Contracting Manager - Graduate/Trainee - Travel Location - Gravesend Salary £23k - £26k On behalf of our client, we are currently recruiting for a Trainee/Graduate Contract Manager to join an expanding company who specialise in providing solutions for Global Travel trade. This role would suit a Travel Industry Graduate or someone who has worked for a couple of years within the Travel Industry. The succesful candidate will have the opportunity to develop their commercial & negotiation skills working within the UK Inbound travel industry. The position will offer an introduction to the contracting of attractions & restaurants. This role would suit an individual with strong negotiation skills who are comfortable in developing and maintaining supplier relationships. Full time/Hybrid Key Duties & Responsibilities Negotiate competitive rates and conditions for all land services notably restaurants & attractions Secure contracts with suppliers in line with the purchasing strategy and remit advised from The Commercial Director Product development source new venues and be proactive in proposing new products appropriate to the various sales channels Provide product updates and presentations of new products or packages to B2B clients To propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts Ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required Ability to travel, to key destinations in the UK and Northern Europe when required. Prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting To develop and maintain commercially advantageous business relationships with our suppliers Provide the Operations team with product updates and respond to day to day queries Ensure all contracts are completed accurately and in full with all information being set up in a timely fashion To liaise with all internal departments to ensure all departments are fully up to date these include, finance, systems, sales & marketing. Negotiate added-value deals, overrides and special offers Constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering. Investigate and resolve service complaints Ensure high service quality standards are met year on year and to promptly deal with queries from colleagues and suppliers Entering contracts into the in house HLG database Key Skills Graduate in tourism related subject or at least 12 months experience in the travel industry Confident and passionate about learning and succeeding in the role The applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines. Excellent negotiation skills Excellent organisational and planning skills. The ability to deal with competing priorities effectively Self-motivated and good working under pressure. An good knowledge of Word, Excel and PowerPoint Strong written and verbal communication skills (English) Additional languages desirable particularly German or French as is a knowledge of UK and Northern European cities Desirable - Previous experience in a UK travel industry
Product Delivery Executive What is this job? You are the person responsible for making sure passengers have a great experience on a cruise ship. Think of yourself as a mix of: Hotel Operations Manager Customer Experience Manager Quality Control Manager Project Manager Your job is to travel to cruise ships, check everything is working properly, identify problems, improve services, and make sure guests are happy while the company hits its revenue targets. What would I actually do day-to-day? 1. Make sure the guest experience is excellent You'll constantly ask: Are passengers happy? Is the food, entertainment, housekeeping, and service meeting company standards? Are there recurring complaints? What can be improved? You'll review surveys, customer feedback, and ratings, then work with ship management to fix issues. 2. Visit ships and inspect operations You'll regularly travel to cruise ships and: Walk around the ship Check service quality Audit standards Speak with managers Identify problems Ensure company policies are being followed This isn't a desk-only role. Expect travel and time onboard ships. 3. Work with ship managers You'll be the main support person for: Hotel Directors Guest Services Managers When they have operational issues or need guidance on improving guest experience, you'll help them. 4. Improve products and services If passengers complain about: Entertainment Dining options Cabin experience Guest activities Service processes You'll analyse the feedback and recommend improvements. 5. Track business performance The company isn't just interested in happy guests. You'll also monitor: Revenue generated onboard Costs Customer satisfaction scores Operational performance Then you'll prepare reports for senior leadership. 6. Manage refurbishment and maintenance projects You'll help oversee: Hotel area refurbishments Repairs Equipment issues Improvement projects Basically making sure the passenger-facing parts of the ship stay in good condition. Who would be a good fit? Someone who has: Managed hotels, resorts, or hospitality operations Strong customer service background Experience leading teams and influencing managers Good problem-solving skills Comfortable analysing reports and performance metrics Willingness to travel frequently Cruise experience is a bonus, not a requirement. What are they really hiring for? The role is roughly: 40% Guest Experience & Quality Control 30% Operational Management 20% Stakeholder/Relationship Management 10% Reporting & Analysis "You are the company's eyes and ears onboard the cruise ships, making sure passengers are delighted, operations run smoothly, standards are met, and the business remains profitable." must have full uk driving licence as will be expected to travel as well as a valid passport 1/2 in office based in purfleet . this is an exciting role for someone who wants to travel has organisation skills and is a great people person can see problems and solve them
Jun 25, 2026
Full time
Product Delivery Executive What is this job? You are the person responsible for making sure passengers have a great experience on a cruise ship. Think of yourself as a mix of: Hotel Operations Manager Customer Experience Manager Quality Control Manager Project Manager Your job is to travel to cruise ships, check everything is working properly, identify problems, improve services, and make sure guests are happy while the company hits its revenue targets. What would I actually do day-to-day? 1. Make sure the guest experience is excellent You'll constantly ask: Are passengers happy? Is the food, entertainment, housekeeping, and service meeting company standards? Are there recurring complaints? What can be improved? You'll review surveys, customer feedback, and ratings, then work with ship management to fix issues. 2. Visit ships and inspect operations You'll regularly travel to cruise ships and: Walk around the ship Check service quality Audit standards Speak with managers Identify problems Ensure company policies are being followed This isn't a desk-only role. Expect travel and time onboard ships. 3. Work with ship managers You'll be the main support person for: Hotel Directors Guest Services Managers When they have operational issues or need guidance on improving guest experience, you'll help them. 4. Improve products and services If passengers complain about: Entertainment Dining options Cabin experience Guest activities Service processes You'll analyse the feedback and recommend improvements. 5. Track business performance The company isn't just interested in happy guests. You'll also monitor: Revenue generated onboard Costs Customer satisfaction scores Operational performance Then you'll prepare reports for senior leadership. 6. Manage refurbishment and maintenance projects You'll help oversee: Hotel area refurbishments Repairs Equipment issues Improvement projects Basically making sure the passenger-facing parts of the ship stay in good condition. Who would be a good fit? Someone who has: Managed hotels, resorts, or hospitality operations Strong customer service background Experience leading teams and influencing managers Good problem-solving skills Comfortable analysing reports and performance metrics Willingness to travel frequently Cruise experience is a bonus, not a requirement. What are they really hiring for? The role is roughly: 40% Guest Experience & Quality Control 30% Operational Management 20% Stakeholder/Relationship Management 10% Reporting & Analysis "You are the company's eyes and ears onboard the cruise ships, making sure passengers are delighted, operations run smoothly, standards are met, and the business remains profitable." must have full uk driving licence as will be expected to travel as well as a valid passport 1/2 in office based in purfleet . this is an exciting role for someone who wants to travel has organisation skills and is a great people person can see problems and solve them
