Ford & Stanley Talentwise
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
Senior Leisure Operations Manager Staffordshire £37,000 £43,000 Permanent The Opportunity If you re looking for a high-impact operational leadership role where you can genuinely shape team performance, culture, and guest experience, this is a standout opportunity within a large-scale leisure environment. This is a newly created role following a recent restructure, designed to bring stronger leadership, accountability, and performance management into a busy, guest-facing operation. You ll step into a business with strong foundations but clear opportunity to elevate standards, improve behaviours, and drive consistency across a diverse team. You will take ownership of a high-volume leisure function operating at significant scale, leading large teams, influencing senior stakeholders, and embedding a culture of safety, engagement, and continuous improvement. It s a role where you won t just maintain performance; you ll be expected to raise it. This position also offers strong long-term career value, with exposure to senior leadership and progression opportunities within a wider group. Senior Leisure Operations Manager Responsibilities Operational Leadership: Driving high service standards across all leisure facilities, ensuring operational excellence, uptime, cleanliness, and commercial performance. KPI & Performance Management: Monitoring, analysing and improving departmental KPIs, embedding accountability and consistent performance frameworks. Team Leadership & Development: Leading, coaching, and developing a large team including zonal managers, team leaders, and lifeguards, fostering a high-performance and engaged culture. Health & Safety Ownership: Ensuring full compliance with all H&S standards, risk assessments, audits, and legislative requirements, maintaining a strong safety-first culture. Guest Experience Delivery: Continuously improving the guest journey through strong operational planning, feedback utilisation, and service excellence. Financial & Commercial Responsibility: Managing departmental budgets and identifying opportunities to maximise revenue across the operation. Cross-Functional Collaboration: Working closely with wider teams to ensure seamless operations and drive continuous improvement initiatives. Duty Management & Incident Response: Stepping into Duty Manager responsibilities when required, leading on incident management and operational decision-making. Ideal Senior Leisure Operations Manager Leadership Experience: Proven experience leading large, diverse teams within a leisure, hospitality, or high-volume operational environment. People & Performance Focus: Strong track record of driving behavioural change, improving team dynamics, and managing performance effectively. Operational Expertise: Solid understanding of operations management including safety, compliance, and service delivery in a fast-paced setting. Guest-Centric Mindset: Passionate about delivering exceptional guest experiences and continuously improving standards. Resilience & Presence: Confident, adaptable, and able to manage pressure, strong personalities, and operational challenges. Stakeholder Engagement: Strong communicator with the ability to influence across teams and senior stakeholders. Hands-On Approach: A visible and proactive leader who leads from the front and drives standards on the ground. Qualifications: Candidates must hold (or be able to evidence recent validity of) the following: National Pool Lifeguard Qualification (NPLQ) NPLQ Trainer Assessor Qualification (TA) Pool Plant Operator Qualification (PPO) Swimming Pool Technical Operator Qualification (SPTO) National Pool Manager Qualification (NPMQ Candidates who hold the majority of these certifications and can obtain any gaps within a reasonable timeframe may also be considered. Location & Working Arrangements Fully site-based role in Staffordshire. 5 days out of 7, including weekends and bank holidays. Flexible working hours aligned to operational requirements. Salary £37,000 £43,000 depending on experience. Benefits Performance-related bonus up to 12.5%. Attractive leisure-related perks and access benefits. Additional company benefits available. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions. Ford & Stanley Genius Performance Performance coaching, training, and mental fitness. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Ref: Senior Leisure Operations Manager
Barracudas Activity Day Camps
High Wycombe, Buckinghamshire
Senior Sports Instructor - October Camp - High Wycombe, Buckinghamshire Fixed term seasonal role - October Hours: 07:30-17:30, Monday-Friday (Total hours will not exceed 45 hours per week) Salary: £585.57 - £689.37 salary per week dependant on age, internal/external experience, qualifications and camp size. (February Half Term Contracts to be issued on 2024 wage level. 2025 wage level effective from 1st April.) Reportable to: Camp Manager, Area Manager, and Central Office. Barracudas is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment SENIOR SPORTS INSTRUCTOR DUTIES Support/deliver Induction Training and oversee the Set-Up days ahead of Camp Complete paperwork and high-risk activities in accordance with Barracudas Activity Codes of Practice Enforce Health and Safety regulations to ensure a safe environment Organise a varied timetable for Camp which contains appropriate activities for the different ages, plus use of all equipment Coordinate the Early and Late Club sessions. (As SSI, you're responsible for staffing and timetabling activities for these clubs) Update and communicate with Area Managers and Central Office on a daily/weekly basis Use your sporting knowledge to guide staff with delivery techniques, ensure safety for children & staff, and enhance the activities with appropriate equipment Demonstrate new activities to General Staff members to ensure their confidence in delivery Timetable Skill Builders courses and ensure the content is being followed correctly. Oversee paperwork with Specialist Instructors: Multi-Activity, Fencing+, and Lifeguards Liaise with parents and guardians Ensure site and Baserooms kept tidy, and all ensure equipment packed away appropriately Assess and review staff performance for end of season evaluations REQUIREMENTS Attend compulsory Senior Training events (see contract for further details). Sporting experience, Coaching experience (ideally with children) and/or leading a team Experience using Microsoft Excel/Word and have knowledge of Office 365 Be eligible to work in the UK Obtain an enhanced DBS check through Barracudas or have an existing enhanced DBS on the Update Service Provide satisfactory professional/academic references Attend and deliver Induction Training Day(s) (this will most likely take place within the 7-day period before your camp opens) Barracudas Multi Activity qualification is desirable (you will be contacted to discuss this further) Complete Online Training annually Coordinate pack up at the end of camp Barracudas aim for a minimum of 1/2 seniors to be Paediatric First Aid trained, this is variable dependent on the size of the camp ADDITIONAL RESPONSIBILITIES Fulfil Health and Safety obligations by following procedures and safe systems as detailed in manuals and training Be proactive and diligent when approaching safety issues Prepare for Induction training using relevant manuals Complete a staff evaluation for each member of staff at the end of their contract Report Child Protection concerns to a Designated Person at Central Office Ensure staff are aware of any children who have additional, medical, or dietary needs (May need to assist with making reasonable adjustments) Ensure necessary medication is administered correctly following EI forms and complete appropriate documentation Bring swimwear daily as may be required to support a swimming session. The SSI role will depend on the number of children on camp. The SSI will be included in ratio if numbers do not exceed the set criteria. Central Office will notify staff directly if this is applicable The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation Barracudas is committed to equal opportunities in employment and this post does require an Enhanced Disclosure and Barring Service Check. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Senior Sports Instructor - October Camp - High Wycombe, Buckinghamshire Fixed term seasonal role - October Hours: 07:30-17:30, Monday-Friday (Total hours will not exceed 45 hours per week) Salary: £585.57 - £689.37 salary per week dependant on age, internal/external experience, qualifications and camp size. (February Half Term Contracts to be issued on 2024 wage level. 2025 wage level effective from 1st April.) Reportable to: Camp Manager, Area Manager, and Central Office. Barracudas is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment SENIOR SPORTS INSTRUCTOR DUTIES Support/deliver Induction Training and oversee the Set-Up days ahead of Camp Complete paperwork and high-risk activities in accordance with Barracudas Activity Codes of Practice Enforce Health and Safety regulations to ensure a safe environment Organise a varied timetable for Camp which contains appropriate activities for the different ages, plus use of all equipment Coordinate the Early and Late Club sessions. (As SSI, you're responsible for staffing and timetabling activities for these clubs) Update and communicate with Area Managers and Central Office on a daily/weekly basis Use your sporting knowledge to guide staff with delivery techniques, ensure safety for children & staff, and enhance the activities with appropriate equipment Demonstrate new activities to General Staff members to ensure their confidence in delivery Timetable Skill Builders courses and ensure the content is being followed correctly. Oversee paperwork with Specialist Instructors: Multi-Activity, Fencing+, and Lifeguards Liaise with parents and guardians Ensure site and Baserooms kept tidy, and all ensure equipment packed away appropriately Assess and review staff performance for end of season evaluations REQUIREMENTS Attend compulsory Senior Training events (see contract for further details). Sporting experience, Coaching experience (ideally with children) and/or leading a team Experience using Microsoft Excel/Word and have knowledge of Office 365 Be eligible to work in the UK Obtain an enhanced DBS check through Barracudas or have an existing enhanced DBS on the Update Service Provide satisfactory professional/academic references Attend and deliver Induction Training Day(s) (this will most likely take place within the 7-day period before your camp opens) Barracudas Multi Activity qualification is desirable (you will be contacted to discuss this further) Complete Online Training annually Coordinate pack up at the end of camp Barracudas aim for a minimum of 1/2 seniors to be Paediatric First Aid trained, this is variable dependent on the size of the camp ADDITIONAL RESPONSIBILITIES Fulfil Health and Safety obligations by following procedures and safe systems as detailed in manuals and training Be proactive and diligent when approaching safety issues Prepare for Induction training using relevant manuals Complete a staff evaluation for each member of staff at the end of their contract Report Child Protection concerns to a Designated Person at Central Office Ensure staff are aware of any children who have additional, medical, or dietary needs (May need to assist with making reasonable adjustments) Ensure necessary medication is administered correctly following EI forms and complete appropriate documentation Bring swimwear daily as may be required to support a swimming session. The SSI role will depend on the number of children on camp. The SSI will be included in ratio if numbers do not exceed the set criteria. Central Office will notify staff directly if this is applicable The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation Barracudas is committed to equal opportunities in employment and this post does require an Enhanced Disclosure and Barring Service Check. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Barracudas Activity Day Camps
Bedford, Bedfordshire
Senior Sports Instructor - October Camp - Bedford, Bedfordshire Fixed term seasonal role - October Hours: 07:30-17:30, Monday-Friday (Total hours will not exceed 45 hours per week) Salary: £585.57 - £689.37 salary per week dependant on age, internal/external experience, qualifications and camp size. (February Half Term Contracts to be issued on 2024 wage level. 2025 wage level effective from 1st April.) Reportable to: Camp Manager, Area Manager, and Central Office. Barracudas is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment SENIOR SPORTS INSTRUCTOR DUTIES Support/deliver Induction Training and oversee the Set-Up days ahead of Camp Complete paperwork and high-risk activities in accordance with Barracudas Activity Codes of Practice Enforce Health and Safety regulations to ensure a safe environment Organise a varied timetable for Camp which contains appropriate activities for the different ages, plus use of all equipment Coordinate the Early and Late Club sessions. (As SSI, you're responsible for staffing and timetabling activities for these clubs) Update and communicate with Area Managers and Central Office on a daily/weekly basis Use your sporting knowledge to guide staff with delivery techniques, ensure safety for children & staff, and enhance the activities with appropriate equipment Demonstrate new activities to General Staff members to ensure their confidence in delivery Timetable Skill Builders courses and ensure the content is being followed correctly. Oversee paperwork with Specialist Instructors: Multi-Activity, Fencing+, and Lifeguards Liaise with parents and guardians Ensure site and Baserooms kept tidy, and all ensure equipment packed away appropriately Assess and review staff performance for end of season evaluations REQUIREMENTS Attend compulsory Senior Training events (see contract for further details). Sporting experience, Coaching experience (ideally with children) and/or leading a team Experience using Microsoft Excel/Word and have knowledge of Office 365 Be eligible to work in the UK Obtain an enhanced DBS check through Barracudas or have an existing enhanced DBS on the Update Service Provide satisfactory professional/academic references Attend and deliver Induction Training Day(s) (this will most likely take place within the 7-day period before your camp opens) Barracudas Multi Activity qualification is desirable (you will be contacted to discuss this further) Complete Online Training annually Coordinate pack up at the end of camp Barracudas aim for a minimum of 1/2 seniors to be Paediatric First Aid trained, this is variable dependent on the size of the camp ADDITIONAL RESPONSIBILITIES Fulfil Health and Safety obligations by following procedures and safe systems as detailed in manuals and training Be proactive and diligent when approaching safety issues Prepare for Induction training using relevant manuals Complete a staff evaluation for each member of staff at the end of their contract Report Child Protection concerns to a Designated Person at Central Office Ensure staff are aware of any children who have additional, medical, or dietary needs (May need to assist with making reasonable adjustments) Ensure necessary medication is administered correctly following EI forms and complete appropriate documentation Bring swimwear daily as may be required to support a swimming session. The SSI role will depend on the number of children on camp. The SSI will be included in ratio if numbers do not exceed the set criteria. Central Office will notify staff directly if this is applicable The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation Barracudas is committed to equal opportunities in employment and this post does require an Enhanced Disclosure and Barring Service Check. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Senior Sports Instructor - October Camp - Bedford, Bedfordshire Fixed term seasonal role - October Hours: 07:30-17:30, Monday-Friday (Total hours will not exceed 45 hours per week) Salary: £585.57 - £689.37 salary per week dependant on age, internal/external experience, qualifications and camp size. (February Half Term Contracts to be issued on 2024 wage level. 2025 wage level effective from 1st April.) Reportable to: Camp Manager, Area Manager, and Central Office. Barracudas is committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment SENIOR SPORTS INSTRUCTOR DUTIES Support/deliver Induction Training and oversee the Set-Up days ahead of Camp Complete paperwork and high-risk activities in accordance with Barracudas Activity Codes of Practice Enforce Health and Safety regulations to ensure a safe environment Organise a varied timetable for Camp which contains appropriate activities for the different ages, plus use of all equipment Coordinate the Early and Late Club sessions. (As SSI, you're responsible for staffing and timetabling activities for these clubs) Update and communicate with Area Managers and Central Office on a daily/weekly basis Use your sporting knowledge to guide staff with delivery techniques, ensure safety for children & staff, and enhance the activities with appropriate equipment Demonstrate new activities to General Staff members to ensure their confidence in delivery Timetable Skill Builders courses and ensure the content is being followed correctly. Oversee paperwork with Specialist Instructors: Multi-Activity, Fencing+, and Lifeguards Liaise with parents and guardians Ensure site and Baserooms kept tidy, and all ensure equipment packed away appropriately Assess and review staff performance for end of season evaluations REQUIREMENTS Attend compulsory Senior Training events (see contract for further details). Sporting experience, Coaching experience (ideally with children) and/or leading a team Experience using Microsoft Excel/Word and have knowledge of Office 365 Be eligible to work in the UK Obtain an enhanced DBS check through Barracudas or have an existing enhanced DBS on the Update Service Provide satisfactory professional/academic references Attend and deliver Induction Training Day(s) (this will most likely take place within the 7-day period before your camp opens) Barracudas Multi Activity qualification is desirable (you will be contacted to discuss this further) Complete Online Training annually Coordinate pack up at the end of camp Barracudas aim for a minimum of 1/2 seniors to be Paediatric First Aid trained, this is variable dependent on the size of the camp ADDITIONAL RESPONSIBILITIES Fulfil Health and Safety obligations by following procedures and safe systems as detailed in manuals and training Be proactive and diligent when approaching safety issues Prepare for Induction training using relevant manuals Complete a staff evaluation for each member of staff at the end of their contract Report Child Protection concerns to a Designated Person at Central Office Ensure staff are aware of any children who have additional, medical, or dietary needs (May need to assist with making reasonable adjustments) Ensure necessary medication is administered correctly following EI forms and complete appropriate documentation Bring swimwear daily as may be required to support a swimming session. The SSI role will depend on the number of children on camp. The SSI will be included in ratio if numbers do not exceed the set criteria. Central Office will notify staff directly if this is applicable The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation Barracudas is committed to equal opportunities in employment and this post does require an Enhanced Disclosure and Barring Service Check. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
