Prestigious opportunity with a world leading Global Investment Management company for a Technical Lead for our Applications Engineering - Marketing Technology area. Key to the development and running of the European websites, onboarding and servicing of our professional investors, we are inviting you to join our success story, based in our Manchester office 3 days a week. As our Technical Lead, you will work with exciting and leading technologies within a microservice architecture including Angular, Node JS, HTML, JavaScript, Java, CSS and infrastructure on Amazon Web Services (AWS), CI/CD best practices and an incline towards test driven development (TDD). You will be responsible for:- Providing expert level technical direction for complex MarTech projects involving AEM, AEP, Adobe Target, and related integrations. Leading design, development, and implementation efforts across multiple platforms. Leading services and direction, providing technical expertise and completing complex development, design, implementation, architecture design specification, and maintenance activities. Ensuring the viability of IT deliverables. Identifying potential solutions and approving technical solutions proposed by team members. Working closely with marketing teams, consultants, and technology partners to deliver scalable solutions. Creating and maintaining detailed technical documentation, including architecture diagrams, integration guides, and operational procedures. Ensure documentation is clear, accurate, and accessible Identifying opportunities to enhance marketing technology capabilities through new tools, methodologies, and automation Conducting code reviews, testing, and validation to ensure functionality, security, and compliance with IT and Information Security policies If you possess a combination of the following skills, then LETS TALK! Full stack development background with Java, JavaScript, HTML, CSS, SQL and modern frameworks Familiarity with microservice architecture, API design, and integration patterns Knowledge of AWS services and cloud-based deployment models Strong understanding of CI/CD pipelines (GitHub), OOP/SOLID, Agile methodologies, and test-driven development Excellent documentation skills and ability to create clear technical standards Preferred expertise in Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Target Preferred experience in Python programming language Strong analytical, verbal, and written communication skills Ability to lead cross-functional teams and manage multiple priorities effectively In return, you will be rewarded with an enviable working environment in our luxurious City Centre office, an extensive benefits package encompassing a 25% bonus and partnership payment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 23, 2026
Full time
Prestigious opportunity with a world leading Global Investment Management company for a Technical Lead for our Applications Engineering - Marketing Technology area. Key to the development and running of the European websites, onboarding and servicing of our professional investors, we are inviting you to join our success story, based in our Manchester office 3 days a week. As our Technical Lead, you will work with exciting and leading technologies within a microservice architecture including Angular, Node JS, HTML, JavaScript, Java, CSS and infrastructure on Amazon Web Services (AWS), CI/CD best practices and an incline towards test driven development (TDD). You will be responsible for:- Providing expert level technical direction for complex MarTech projects involving AEM, AEP, Adobe Target, and related integrations. Leading design, development, and implementation efforts across multiple platforms. Leading services and direction, providing technical expertise and completing complex development, design, implementation, architecture design specification, and maintenance activities. Ensuring the viability of IT deliverables. Identifying potential solutions and approving technical solutions proposed by team members. Working closely with marketing teams, consultants, and technology partners to deliver scalable solutions. Creating and maintaining detailed technical documentation, including architecture diagrams, integration guides, and operational procedures. Ensure documentation is clear, accurate, and accessible Identifying opportunities to enhance marketing technology capabilities through new tools, methodologies, and automation Conducting code reviews, testing, and validation to ensure functionality, security, and compliance with IT and Information Security policies If you possess a combination of the following skills, then LETS TALK! Full stack development background with Java, JavaScript, HTML, CSS, SQL and modern frameworks Familiarity with microservice architecture, API design, and integration patterns Knowledge of AWS services and cloud-based deployment models Strong understanding of CI/CD pipelines (GitHub), OOP/SOLID, Agile methodologies, and test-driven development Excellent documentation skills and ability to create clear technical standards Preferred expertise in Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Target Preferred experience in Python programming language Strong analytical, verbal, and written communication skills Ability to lead cross-functional teams and manage multiple priorities effectively In return, you will be rewarded with an enviable working environment in our luxurious City Centre office, an extensive benefits package encompassing a 25% bonus and partnership payment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.
May 23, 2026
Full time
An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.
Network Detection Test Manager 6 months contract - Inside IR35 - market rate London based - 3 days a week on site Banking sector Role Overview We are seeking an experienced Test Manager to lead the end-to-end testing activities for critical programme initiatives comprising of Network Detection and Response (NDR) implementation and an end user project focused on Device Trust and Application Security within Citrix products along with other infrastructure/cyber initiatives. The successful candidate will be responsible for the testing lifecycle, working closely with all members of the programme team and the wider organisation to ensure thorough test planning, execution, reporting and completion of testing activities. Key Responsibilities Develop and take ownership of the overall test strategies. Execute testing where necessary either project team or end users Plan and coordinate all phases of test execution, making sure activities align with programme milestones and deliverables. Establish and manage robust defect management processes, ensuring issues are tracked, prioritised, and resolved efficiently. Prepare and deliver clear, concise test reports and progress updates to the programme manager and stakeholders. Engage with project participants to guide them through the testing process, encouraging buy-in and adherence to quality standards. Facilitate the completion of all testing activities to ensure readiness for production deployment. Ensure test environments and data if required are all in place to ensure timelines and quality of testing is of he highest quality. Required Skills & Experience Proven experience as a Test Manager on IT programmes, ideally within network security and end user computing environments. Strong knowledge of Network Detection & Response solutions and Device Trust concepts would be advantageous. Demonstrable experience testing Citrix environments, with a focus on device trust and application security. Expertise in developing comprehensive test strategies and managing the full test lifecycle from planning through to closure report. Excellent defect management and reporting skills, with a keen attention to detail. Outstanding communication and stakeholder engagement skills, able to work collaboratively across multidisciplinary teams. Ability to work independently and take ownership of testing deliverables. Familiarity with hybrid working environments and remote testing practices. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant certifications in testing (such as ISTQB) are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 23, 2026
Contractor
Network Detection Test Manager 6 months contract - Inside IR35 - market rate London based - 3 days a week on site Banking sector Role Overview We are seeking an experienced Test Manager to lead the end-to-end testing activities for critical programme initiatives comprising of Network Detection and Response (NDR) implementation and an end user project focused on Device Trust and Application Security within Citrix products along with other infrastructure/cyber initiatives. The successful candidate will be responsible for the testing lifecycle, working closely with all members of the programme team and the wider organisation to ensure thorough test planning, execution, reporting and completion of testing activities. Key Responsibilities Develop and take ownership of the overall test strategies. Execute testing where necessary either project team or end users Plan and coordinate all phases of test execution, making sure activities align with programme milestones and deliverables. Establish and manage robust defect management processes, ensuring issues are tracked, prioritised, and resolved efficiently. Prepare and deliver clear, concise test reports and progress updates to the programme manager and stakeholders. Engage with project participants to guide them through the testing process, encouraging buy-in and adherence to quality standards. Facilitate the completion of all testing activities to ensure readiness for production deployment. Ensure test environments and data if required are all in place to ensure timelines and quality of testing is of he highest quality. Required Skills & Experience Proven experience as a Test Manager on IT programmes, ideally within network security and end user computing environments. Strong knowledge of Network Detection & Response solutions and Device Trust concepts would be advantageous. Demonstrable experience testing Citrix environments, with a focus on device trust and application security. Expertise in developing comprehensive test strategies and managing the full test lifecycle from planning through to closure report. Excellent defect management and reporting skills, with a keen attention to detail. Outstanding communication and stakeholder engagement skills, able to work collaboratively across multidisciplinary teams. Ability to work independently and take ownership of testing deliverables. Familiarity with hybrid working environments and remote testing practices. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Relevant certifications in testing (such as ISTQB) are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Are you a hands-on leader with a passion for precision, livestock, and operational excellence? Do you want to play a central role in a brand new, multi million pound livestock genetics facility? De Lacy Executive are excited to be partnered with one of Northern Ireland's leading livestock genetics providers, who are at a pivotal point in their evolution. This is rare opportunity for the right person to be fundamental to this growth. Based at the newly redeveloped stud and laboratory complex, you will lead a team of eight to deliver high quality semen production that meets both volume and quality targets. Collaboration is also a key component as you will be working closely with the laboratory and distribution teams to ensure smooth, efficient production flow and consistent delivery standards. This role is ideal for someone who thrives in a structured, process driven environment and brings strong leadership and dairy knowledge. Key Responsibilities • Lead, coach, and develop a team of eight production staff • Ensure daily, weekly and monthly semen production targets are achieved • Work collaboratively with the laboratory and distribution teams • Maintain exceptional health & safety, welfare, and biosecurity standards across the facility • Use data, recording systems, and SMART technologies to drive accuracy and continuous improvement • Organise staffing schedules, performance reviews, and training where required • Uphold high standards of livestock handling and animal welfare • Contribute to the efficiency, innovation and ongoing growth within our newly upgraded facility What We're Looking For Leadership: A confident, people focused leader who knows how to get the best out of a team. Detail Orientation: You take pride in accuracy, consistency and doing things right first time. Health & Safety Mindset: You understand and enforce safe working practices without compromise. Dairy & Livestock Knowledge: Experience in dairy or livestock environments is essential. What's on Offer • The chance to lead production within a brand new, state of the art facility. • A pivotal role where your leadership directly shapes performance, quality, and the success of a high growth genetics operation. • Job security within one of the UK and Ireland's most respected livestock genetics organisations. • A workplace where high welfare, high standards, and high performance are at the centre of everything we do. • Competitive salary and benefits package How do I apply? If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
May 23, 2026
Full time
Are you a hands-on leader with a passion for precision, livestock, and operational excellence? Do you want to play a central role in a brand new, multi million pound livestock genetics facility? De Lacy Executive are excited to be partnered with one of Northern Ireland's leading livestock genetics providers, who are at a pivotal point in their evolution. This is rare opportunity for the right person to be fundamental to this growth. Based at the newly redeveloped stud and laboratory complex, you will lead a team of eight to deliver high quality semen production that meets both volume and quality targets. Collaboration is also a key component as you will be working closely with the laboratory and distribution teams to ensure smooth, efficient production flow and consistent delivery standards. This role is ideal for someone who thrives in a structured, process driven environment and brings strong leadership and dairy knowledge. Key Responsibilities • Lead, coach, and develop a team of eight production staff • Ensure daily, weekly and monthly semen production targets are achieved • Work collaboratively with the laboratory and distribution teams • Maintain exceptional health & safety, welfare, and biosecurity standards across the facility • Use data, recording systems, and SMART technologies to drive accuracy and continuous improvement • Organise staffing schedules, performance reviews, and training where required • Uphold high standards of livestock handling and animal welfare • Contribute to the efficiency, innovation and ongoing growth within our newly upgraded facility What We're Looking For Leadership: A confident, people focused leader who knows how to get the best out of a team. Detail Orientation: You take pride in accuracy, consistency and doing things right first time. Health & Safety Mindset: You understand and enforce safe working practices without compromise. Dairy & Livestock Knowledge: Experience in dairy or livestock environments is essential. What's on Offer • The chance to lead production within a brand new, state of the art facility. • A pivotal role where your leadership directly shapes performance, quality, and the success of a high growth genetics operation. • Job security within one of the UK and Ireland's most respected livestock genetics organisations. • A workplace where high welfare, high standards, and high performance are at the centre of everything we do. • Competitive salary and benefits package How do I apply? If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
I'm working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare. Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success. Key Responsibilities In this role, you will be responsible for delivering end-to-end technical consulting services, including: Capturing and analysing customer requirements Designing and implementing technical solutions Installing, configuring, and deploying enterprise software Delivering training, acceptance testing, and go-live support Acting as a subject matter expert across the product suite Collaborating with internal teams including Pre-Sales, Product, and Engineering Troubleshooting and resolving complex technical issues Producing clear documentation, reports, and status updates Supporting system upgrades and enhancements Contributing to Statements of Work (SoWs) Ensuring smooth transition to support teams post-delivery You will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs. Skills & Experience Essential: Degree in Computer Science, IT, or a related discipline 10+ years' experience in software or systems integration environments Minimum 5 years' hands-on experience deploying enterprise security solutions Strong troubleshooting and problem-solving skills across enterprise systems Excellent communication and stakeholder management abilities Self-motivated with the ability to work independently and under pressure Technical Expertise (desirable): Identity & Access Management (IAM) PKI, Certificate Authorities, and Hardware Security Modules (HSMs) Smart cards, security tokens, and multi-factor authentication Credential/Identity Management Systems (CMS/IDMS) Cybersecurity technologies Windows Server, Active Directory, Domain Controllers SQL Server and database querying Networking concepts and troubleshooting Additional Information Hybrid working model based in Rugby Travel to customer sites ( 20%) Willingness to undergo security clearance if required This is an opportunity to work on complex, high-impact projects in a collaborative and technically advanced environment. You'll play a key role in delivering secure, enterprise-grade solutions while continuing to develop your expertise. The salary is 50,000 to 65,000 plus an annual bonus of up to 5,000
May 23, 2026
Full time
I'm working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare. Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success. Key Responsibilities In this role, you will be responsible for delivering end-to-end technical consulting services, including: Capturing and analysing customer requirements Designing and implementing technical solutions Installing, configuring, and deploying enterprise software Delivering training, acceptance testing, and go-live support Acting as a subject matter expert across the product suite Collaborating with internal teams including Pre-Sales, Product, and Engineering Troubleshooting and resolving complex technical issues Producing clear documentation, reports, and status updates Supporting system upgrades and enhancements Contributing to Statements of Work (SoWs) Ensuring smooth transition to support teams post-delivery You will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs. Skills & Experience Essential: Degree in Computer Science, IT, or a related discipline 10+ years' experience in software or systems integration environments Minimum 5 years' hands-on experience deploying enterprise security solutions Strong troubleshooting and problem-solving skills across enterprise systems Excellent communication and stakeholder management abilities Self-motivated with the ability to work independently and under pressure Technical Expertise (desirable): Identity & Access Management (IAM) PKI, Certificate Authorities, and Hardware Security Modules (HSMs) Smart cards, security tokens, and multi-factor authentication Credential/Identity Management Systems (CMS/IDMS) Cybersecurity technologies Windows Server, Active Directory, Domain Controllers SQL Server and database querying Networking concepts and troubleshooting Additional Information Hybrid working model based in Rugby Travel to customer sites ( 20%) Willingness to undergo security clearance if required This is an opportunity to work on complex, high-impact projects in a collaborative and technically advanced environment. You'll play a key role in delivering secure, enterprise-grade solutions while continuing to develop your expertise. The salary is 50,000 to 65,000 plus an annual bonus of up to 5,000
Customer Service Advisor Penrith / Hybrid £33,100 + package Full time, permanent Our client is committed to creating exceptional homes and an exceptional journey for every customer. Their Customer Service team is central to that mission, and they are looking for a proactive, people-focused Customer Services Advisor to help deliver a consistently outstanding aftercare experience across the region. If you re passionate about customer service, thrive in a fast-paced environment, and enjoy working collaboratively to solve problems, this is a fantastic opportunity to make a real impact. About the Role You ll be the friendly, knowledgeable first point of contact for customers, supporting them throughout their post-completion journey and ensuring their experience reflects 5 standards. Key Responsibilities Customer Experience & Communication Act as a brand ambassador, delivering a warm, professional service at all times Manage inbound calls, emails, and enquiries in line with agreed service levels Carry out post-completion courtesy calls to gather feedback and encourage customer survey participation Complaint & Case Management Coordinate and administer complaints in line with the New Homes Quality Code Liaise with internal teams to gather accurate information and support detailed responses Track complaint progress, provide updates in regional meetings, and escalate where necessary Operational Support Maintain customer journey trackers and complaint logs Triage customer-reported defects and ensure clear communication with Build teams Support defect management on completed developments, including scheduling maintenance Provide cross-regional support when required to maintain service continuity Collaboration & Insight Work closely with Build, Sales, and Customer Service teams to deliver efficient aftercare Share feedback and insights to improve customer satisfaction and service performance Support colleagues with queries and contribute to consistent, high-quality responses Compliance & Standards Ensure all communications and data handling meet GDPR and IT security requirements Uphold Health & Safety standards in all customer and site interactions Take responsibility for the appropriate use of company equipment About You Strong customer relationship skills, both over the phone and in person Excellent written and verbal communication Confident using Microsoft Office and general IT systems Experience in a customer service role A collaborative mindset and ability to work across multiple teams Desirable: Understanding of build processes and their impact on customers Knowledge of the New Homes Quality Code or housing sector customer service Why Join? This is an opportunity to shape the customer experience at a key stage of the journey. You ll be part of a supportive regional team, with the chance to develop your skills and progress into a Customer Services Manager role over time. If you re motivated by helping people, solving problems, and delivering service you can be proud of, we d love to hear from you
May 23, 2026
Full time
Customer Service Advisor Penrith / Hybrid £33,100 + package Full time, permanent Our client is committed to creating exceptional homes and an exceptional journey for every customer. Their Customer Service team is central to that mission, and they are looking for a proactive, people-focused Customer Services Advisor to help deliver a consistently outstanding aftercare experience across the region. If you re passionate about customer service, thrive in a fast-paced environment, and enjoy working collaboratively to solve problems, this is a fantastic opportunity to make a real impact. About the Role You ll be the friendly, knowledgeable first point of contact for customers, supporting them throughout their post-completion journey and ensuring their experience reflects 5 standards. Key Responsibilities Customer Experience & Communication Act as a brand ambassador, delivering a warm, professional service at all times Manage inbound calls, emails, and enquiries in line with agreed service levels Carry out post-completion courtesy calls to gather feedback and encourage customer survey participation Complaint & Case Management Coordinate and administer complaints in line with the New Homes Quality Code Liaise with internal teams to gather accurate information and support detailed responses Track complaint progress, provide updates in regional meetings, and escalate where necessary Operational Support Maintain customer journey trackers and complaint logs Triage customer-reported defects and ensure clear communication with Build teams Support defect management on completed developments, including scheduling maintenance Provide cross-regional support when required to maintain service continuity Collaboration & Insight Work closely with Build, Sales, and Customer Service teams to deliver efficient aftercare Share feedback and insights to improve customer satisfaction and service performance Support colleagues with queries and contribute to consistent, high-quality responses Compliance & Standards Ensure all communications and data handling meet GDPR and IT security requirements Uphold Health & Safety standards in all customer and site interactions Take responsibility for the appropriate use of company equipment About You Strong customer relationship skills, both over the phone and in person Excellent written and verbal communication Confident using Microsoft Office and general IT systems Experience in a customer service role A collaborative mindset and ability to work across multiple teams Desirable: Understanding of build processes and their impact on customers Knowledge of the New Homes Quality Code or housing sector customer service Why Join? This is an opportunity to shape the customer experience at a key stage of the journey. You ll be part of a supportive regional team, with the chance to develop your skills and progress into a Customer Services Manager role over time. If you re motivated by helping people, solving problems, and delivering service you can be proud of, we d love to hear from you
Location: Kent area (opportunities within Ashford, Margate, Canterbury & Dover) Salary: £12.71 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals . As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to commute the the required areas - within 1 hour travel time Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: Competitive pay rate. Perkbox membership Shift pattern covering nights, days, and weekends (24/7 site). Onsite training provided. Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
May 23, 2026
Full time
Location: Kent area (opportunities within Ashford, Margate, Canterbury & Dover) Salary: £12.71 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals . As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Right to Work in the UK. 5-year employment/educational history. Able to commute the the required areas - within 1 hour travel time Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: Competitive pay rate. Perkbox membership Shift pattern covering nights, days, and weekends (24/7 site). Onsite training provided. Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.
The Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet's Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. You'll play a key part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet's customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Management of escalation through other teams ensuring high quality of feedback and service to customers at all times Liaising with third party suppliers to ensure that faults are resolved within the correct time frames according to the product service level agreements in place Working closely with Service Management team to maintain excellent service Develop a good understanding and technical expertise across Claranet's entire product catalogue Resource for project work Support the Team Manager towards continued improvement of team process and customer experience Answer inbound telephone calls Validate contact and ensure security process is adhered to Log all relevant request details, allocating category and prioritisation Provide first-line investigation and diagnosis, resolving at first contact whenever possible Follow security protocol Escalate incidents/requests that cannot be resolved within agreed timescales Keep customers informed of progress Contribute and search the knowledge base Skills and Attributes Excellent communication skills (written and verbal) Excellent customer service skills Ability to translate technical language into user friendly information Good understanding and awareness of IT terminology Customer focused Leadership skills Decision maker, able to act decisively under pressure Highly motivated, pragmatic and energetic team player, positive, determined and driven with a can-do attitude Ability to work in a highly pressurised environment in terms of volume and intensity of activity Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
May 23, 2026
Full time
The Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet's Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. You'll play a key part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet's customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Management of escalation through other teams ensuring high quality of feedback and service to customers at all times Liaising with third party suppliers to ensure that faults are resolved within the correct time frames according to the product service level agreements in place Working closely with Service Management team to maintain excellent service Develop a good understanding and technical expertise across Claranet's entire product catalogue Resource for project work Support the Team Manager towards continued improvement of team process and customer experience Answer inbound telephone calls Validate contact and ensure security process is adhered to Log all relevant request details, allocating category and prioritisation Provide first-line investigation and diagnosis, resolving at first contact whenever possible Follow security protocol Escalate incidents/requests that cannot be resolved within agreed timescales Keep customers informed of progress Contribute and search the knowledge base Skills and Attributes Excellent communication skills (written and verbal) Excellent customer service skills Ability to translate technical language into user friendly information Good understanding and awareness of IT terminology Customer focused Leadership skills Decision maker, able to act decisively under pressure Highly motivated, pragmatic and energetic team player, positive, determined and driven with a can-do attitude Ability to work in a highly pressurised environment in terms of volume and intensity of activity Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Our client, a Defence and Security supplier is looking for an IT Change Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must achieve SC Clearance ahead of starting. This role will be based in Reading with hybrid/custom working options where appropriate. 5 month initial contract. 87.15 p/h Umbrella, inside IR35. Role Description The IT Change Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies. Key Accountabilities and Objectives Accountabilities include (but are not limited to): Change Management Process Oversight: Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Risk and Impact Assessment: Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations. Change Approval Board (CAB) Facilitation: Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions. Post-implementation Review: Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes. Change Scheduling and Communication: Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities in the change management process and implement best practices to optimise change efficiency and reduce service disruptions. Objectives: Ensure changes to IT services and infrastructure are managed in a controlled, risk-aware, and timely manner. Minimise the impact of changes on service stability and availability. Maintain transparency and accountability for all changes through governance, documentation, and performance tracking. Enable effective planning and scheduling of changes aligned with business and operational needs. Support compliance with internal IT governance standards and external regulatory requirements. Skills and Experience Essential University degree of higher required; Bachelor's degree in Information Technology, Computer Science, or related field is preferred. 5+ years of IT service delivery and performance management experience Experience setting and managing SLAs/KPIs
May 23, 2026
Contractor
Our client, a Defence and Security supplier is looking for an IT Change Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must achieve SC Clearance ahead of starting. This role will be based in Reading with hybrid/custom working options where appropriate. 5 month initial contract. 87.15 p/h Umbrella, inside IR35. Role Description The IT Change Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure compliance with organisational policies. Key Accountabilities and Objectives Accountabilities include (but are not limited to): Change Management Process Oversight: Manage the end-to-end IT change management process, ensuring that changes are properly logged, assessed, authorised, implemented, and reviewed in accordance with established governance. Risk and Impact Assessment: Evaluate the potential impact and risk of proposed changes to services, infrastructure, and business operations. Change Approval Board (CAB) Facilitation: Organise and lead CAB meetings to review, discuss, and authorise changes in collaboration with stakeholders from across Digital Information and business functions. Post-implementation Review: Conduct change reviews to assess effectiveness, identify lessons learned, and prevent recurrence of issues caused by changes. Change Scheduling and Communication: Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities in the change management process and implement best practices to optimise change efficiency and reduce service disruptions. Objectives: Ensure changes to IT services and infrastructure are managed in a controlled, risk-aware, and timely manner. Minimise the impact of changes on service stability and availability. Maintain transparency and accountability for all changes through governance, documentation, and performance tracking. Enable effective planning and scheduling of changes aligned with business and operational needs. Support compliance with internal IT governance standards and external regulatory requirements. Skills and Experience Essential University degree of higher required; Bachelor's degree in Information Technology, Computer Science, or related field is preferred. 5+ years of IT service delivery and performance management experience Experience setting and managing SLAs/KPIs
About the role A market leading public safety client of ours is currently in the market for a System Engineer to join a growing team within the UK. In the role you will be responsible for the technical implementation of their solutions throughout the entire project lifecycle for their Control Room Solution projects. Working under the guidance of the Public Safety Delivery Lead Manager and Lead System Engineer, you will be involved in the build, commissioning and testing of their solutions as part of Control Room Solution deliveries. Your Main Responsibilities Communicating with customers about all technical issues Installing, integrating, commissioning, and starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners prior to implementation Your Experience Network and IT infrastructure Electrical /Telecommunication know how. Microsoft Windows Server/Desktop platform system build and configuration. Solid Project delivery experience Requirements Engineering Telecommunications systems (Telephony/Radio Integration) experience. Knowledge of Mission Critical /resilient systems architecture Awareness of Cloud technologies UK Public Safety market experience ideal Your Qualities Thrive on collaboration and are happy working as part of a team or independently. Proactive and able to balance competing priorities. Customer & Service focussed. Solutions focussed in how you think and act Goal orientated - delivery of milestones / budgets etc. Passionate about personal learning & development Able to travel - both within UK and to Vienna HQ Allow for security vetting from government organisation. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 23, 2026
Full time
About the role A market leading public safety client of ours is currently in the market for a System Engineer to join a growing team within the UK. In the role you will be responsible for the technical implementation of their solutions throughout the entire project lifecycle for their Control Room Solution projects. Working under the guidance of the Public Safety Delivery Lead Manager and Lead System Engineer, you will be involved in the build, commissioning and testing of their solutions as part of Control Room Solution deliveries. Your Main Responsibilities Communicating with customers about all technical issues Installing, integrating, commissioning, and starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners prior to implementation Your Experience Network and IT infrastructure Electrical /Telecommunication know how. Microsoft Windows Server/Desktop platform system build and configuration. Solid Project delivery experience Requirements Engineering Telecommunications systems (Telephony/Radio Integration) experience. Knowledge of Mission Critical /resilient systems architecture Awareness of Cloud technologies UK Public Safety market experience ideal Your Qualities Thrive on collaboration and are happy working as part of a team or independently. Proactive and able to balance competing priorities. Customer & Service focussed. Solutions focussed in how you think and act Goal orientated - delivery of milestones / budgets etc. Passionate about personal learning & development Able to travel - both within UK and to Vienna HQ Allow for security vetting from government organisation. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect. WHAT YOU'LL BE RESPONSIBLE FOR: Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met Support Procurement with the technical integrity of new supplier integration and supply base improvements Create and document clear procedures and ways of working with stakeholders across all territories Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information Stay up to date on relevant legislation and identify risks and opportunities Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability Support technical projects, customer complaint investigations and provide cover for the wider team WHAT WE'RE LOOKING FOR: Ideal background Strong technical and quality experience within the meat industry or protein supply chain Experience managing supplier performance, audits and finished goods standards Confident working across Procurement, Supply Chain, Operations and suppliers Strong problem-solving skills with experience of root cause analysis and corrective actions Solid knowledge of food safety, labelling and allergen compliance Style and mindset Comfortable owning standards and driving continuous improvement Strong relationship builder who can influence suppliers and internal teams Flexible and open to travel across territories WHY JOIN US You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store. TRAVEL This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany. OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
May 23, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect. WHAT YOU'LL BE RESPONSIBLE FOR: Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met Support Procurement with the technical integrity of new supplier integration and supply base improvements Create and document clear procedures and ways of working with stakeholders across all territories Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information Stay up to date on relevant legislation and identify risks and opportunities Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability Support technical projects, customer complaint investigations and provide cover for the wider team WHAT WE'RE LOOKING FOR: Ideal background Strong technical and quality experience within the meat industry or protein supply chain Experience managing supplier performance, audits and finished goods standards Confident working across Procurement, Supply Chain, Operations and suppliers Strong problem-solving skills with experience of root cause analysis and corrective actions Solid knowledge of food safety, labelling and allergen compliance Style and mindset Comfortable owning standards and driving continuous improvement Strong relationship builder who can influence suppliers and internal teams Flexible and open to travel across territories WHY JOIN US You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store. TRAVEL This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany. OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect. WHAT YOU'LL BE RESPONSIBLE FOR: Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met Support Procurement with the technical integrity of new supplier integration and supply base improvements Create and document clear procedures and ways of working with stakeholders across all territories Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information Stay up to date on relevant legislation and identify risks and opportunities Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability Support technical projects, customer complaint investigations and provide cover for the wider team WHAT WE'RE LOOKING FOR: Ideal background Strong technical and quality experience within the meat industry or protein supply chain Experience managing supplier performance, audits and finished goods standards Confident working across Procurement, Supply Chain, Operations and suppliers Strong problem-solving skills with experience of root cause analysis and corrective actions Solid knowledge of food safety, labelling and allergen compliance Style and mindset Comfortable owning standards and driving continuous improvement Strong relationship builder who can influence suppliers and internal teams Flexible and open to travel across territories WHY JOIN US You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store. TRAVEL This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany. OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
May 23, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect. WHAT YOU'LL BE RESPONSIBLE FOR: Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met Support Procurement with the technical integrity of new supplier integration and supply base improvements Create and document clear procedures and ways of working with stakeholders across all territories Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information Stay up to date on relevant legislation and identify risks and opportunities Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability Support technical projects, customer complaint investigations and provide cover for the wider team WHAT WE'RE LOOKING FOR: Ideal background Strong technical and quality experience within the meat industry or protein supply chain Experience managing supplier performance, audits and finished goods standards Confident working across Procurement, Supply Chain, Operations and suppliers Strong problem-solving skills with experience of root cause analysis and corrective actions Solid knowledge of food safety, labelling and allergen compliance Style and mindset Comfortable owning standards and driving continuous improvement Strong relationship builder who can influence suppliers and internal teams Flexible and open to travel across territories WHY JOIN US You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store. TRAVEL This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany. OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect. WHAT YOU'LL BE RESPONSIBLE FOR: Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met Support Procurement with the technical integrity of new supplier integration and supply base improvements Create and document clear procedures and ways of working with stakeholders across all territories Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information Stay up to date on relevant legislation and identify risks and opportunities Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability Support technical projects, customer complaint investigations and provide cover for the wider team WHAT WE'RE LOOKING FOR: Ideal background Strong technical and quality experience within the meat industry or protein supply chain Experience managing supplier performance, audits and finished goods standards Confident working across Procurement, Supply Chain, Operations and suppliers Strong problem-solving skills with experience of root cause analysis and corrective actions Solid knowledge of food safety, labelling and allergen compliance Style and mindset Comfortable owning standards and driving continuous improvement Strong relationship builder who can influence suppliers and internal teams Flexible and open to travel across territories WHY JOIN US You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store. TRAVEL This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany. OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
May 23, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect. WHAT YOU'LL BE RESPONSIBLE FOR: Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met Support Procurement with the technical integrity of new supplier integration and supply base improvements Create and document clear procedures and ways of working with stakeholders across all territories Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information Stay up to date on relevant legislation and identify risks and opportunities Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability Support technical projects, customer complaint investigations and provide cover for the wider team WHAT WE'RE LOOKING FOR: Ideal background Strong technical and quality experience within the meat industry or protein supply chain Experience managing supplier performance, audits and finished goods standards Confident working across Procurement, Supply Chain, Operations and suppliers Strong problem-solving skills with experience of root cause analysis and corrective actions Solid knowledge of food safety, labelling and allergen compliance Style and mindset Comfortable owning standards and driving continuous improvement Strong relationship builder who can influence suppliers and internal teams Flexible and open to travel across territories WHY JOIN US You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store. TRAVEL This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany. OUR REWARDS AND BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Electric car salary sacrifice scheme Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Cyber Security Presales Consultant Manchester, England, United Kingdom (Hybrid) Job Title: Cyber Security Solutions Consultant (Pre-Sales) Location: Manchester (Hybrid - 2/3 days per week) Package: 70,000 to 75,000 Base + 5,000 Car Allowance + Commission (Total Package c. 100,000) Join a Growing Security Powerhouse in the Heart of Manchester An elite European cyber security integrator is expanding its Manchester hub. Following 18 months of successful growth by Piccadilly Station, they are looking for a technically gifted and commercially minded Solutions Consultant to join their mission in building a secure, connected future. This is more than a technical role; it is a partnership. You will work alongside three high-performing Account Managers, acting as the technical authority to help secure million-pound contracts with prestigious UK logos. The Role Serve as the technical lead on high-value discovery calls and demonstrations. Design bespoke security architectures across Palo Alto, Fortinet, and Netskope. Bridge the gap into Public Cloud (AWS/Azure) and SecOps for enterprise clients. Contribute to a high-energy, collaborative team culture in a modern Manchester office. Your Profile Proven pre-sales experience within a VAR, MSSP, or Vendor. Strong foundation in network security with a desire to lead on Cloud and AI security. Enthusiastic communicator who enjoys meeting clients and presenting solutions. Full UK Driving Licence (UK-wide travel required). Benefits Total package circa 100k including car allowance and company-performance bonus. Gentle onboarding with a six-month ramp-up period to ensure success. Prime location near Manchester Piccadilly with a flexible hybrid model. Clear progression as the Manchester office continues to scale. If this role sounds interesting, click apply or reach out for more information.
May 23, 2026
Full time
Cyber Security Presales Consultant Manchester, England, United Kingdom (Hybrid) Job Title: Cyber Security Solutions Consultant (Pre-Sales) Location: Manchester (Hybrid - 2/3 days per week) Package: 70,000 to 75,000 Base + 5,000 Car Allowance + Commission (Total Package c. 100,000) Join a Growing Security Powerhouse in the Heart of Manchester An elite European cyber security integrator is expanding its Manchester hub. Following 18 months of successful growth by Piccadilly Station, they are looking for a technically gifted and commercially minded Solutions Consultant to join their mission in building a secure, connected future. This is more than a technical role; it is a partnership. You will work alongside three high-performing Account Managers, acting as the technical authority to help secure million-pound contracts with prestigious UK logos. The Role Serve as the technical lead on high-value discovery calls and demonstrations. Design bespoke security architectures across Palo Alto, Fortinet, and Netskope. Bridge the gap into Public Cloud (AWS/Azure) and SecOps for enterprise clients. Contribute to a high-energy, collaborative team culture in a modern Manchester office. Your Profile Proven pre-sales experience within a VAR, MSSP, or Vendor. Strong foundation in network security with a desire to lead on Cloud and AI security. Enthusiastic communicator who enjoys meeting clients and presenting solutions. Full UK Driving Licence (UK-wide travel required). Benefits Total package circa 100k including car allowance and company-performance bonus. Gentle onboarding with a six-month ramp-up period to ensure success. Prime location near Manchester Piccadilly with a flexible hybrid model. Clear progression as the Manchester office continues to scale. If this role sounds interesting, click apply or reach out for more information.
As a Fund Operations Specialist, you will play a crucial role in ensuring the seamless operational management of investment funds. This position in a Buy Side firm within the financial services sector requires strong attention to detail and the ability to work effectively within a structured environment. Client Details Why work for this business: Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. We seek to hear our people's voices - whether quiet or loud. Sharing ideas and challenging the status quo are commonplace. Autonomy. While guidance and support are provided, team members own their work and projects. Growth opportunities. We support our people in continuous learning and development. Agile environment. We are committed to providing a work environment that balances the needs of our clients; the needs of our teams; and the personal needs, commitments, and interests of our people. Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes. Description Summary: We are seeking a bright and driven individual to join our Fund Operations team based in the West End of London. The primary goals of the team are to: Ensure the safe custody and timely settlement of assets into business funds. Facilitate investment decision-making and trading efficiency by providing timely and accurate information (i.e. trade posting, collateral management, corporate actions, and security data maintenance). Initially, this role will primarily be focused on custody, settlement, and asset servicing. In time, there will be opportunity to take on additional responsibilities. Daily / Weekly / Monthly Responsibilities: Monitoring and posting of equity, fixed-Income, FX, futures trades. Maintaining oversight and working with Citibank, as our Custodian, Middle Office service provider and Collateral Manager, to ensure timely settlement/clearing of trades. Dealing with post trade activities such as the posting of corporate actions and dividends. Setup of new broker relationships as requested by trading and legal. Maintaining complete and accurate standing data for securities in the securities database. Interaction with trading and provision of trading support services. Providing support for analyst paper portfolios. Error tracking and measuring team performance against key performance indicators. Manage small and large-scale projects aimed at improving and streamlining business processes. Profile A successful Fund Operations Specialist should have: Degree - 2.1 or above Previous experience in fund operations (ideally), trade support, middle office or a related role within financial services. Ideally 2-5 Years Experience in a Buy Side firm - AM, IM, HF or Fund Admin or similar Strong analytical and problem-solving skills with a keen eye for detail demonstrated on CV A solid understanding of regulatory compliance and industry standards in banking and financial services. Proficiency in relevant software and tools for fund operations and reporting. Excellent communication skills to liaise effectively with internal and external stakeholders. A proactive approach to managing tasks and resolving challenges. Job Offer Competitive salary ranging from 55,000 to 65,000 per annum + Bonus Permanent role offering stability and growth opportunities within financial services. Professional and structured working environment with opportunities to progress in your career West End of London location Hybrid working - 3 days in office. This is a fantastic opportunity for a Fund Operations Specialist to contribute to a respected organisation in the financial services sector. Apply today to take the next step in your career
May 23, 2026
Full time
As a Fund Operations Specialist, you will play a crucial role in ensuring the seamless operational management of investment funds. This position in a Buy Side firm within the financial services sector requires strong attention to detail and the ability to work effectively within a structured environment. Client Details Why work for this business: Culture. We are committed to our Core Values. We encourage intellectual curiosity and individualism as well as collaboration across different areas of the business. We seek to hear our people's voices - whether quiet or loud. Sharing ideas and challenging the status quo are commonplace. Autonomy. While guidance and support are provided, team members own their work and projects. Growth opportunities. We support our people in continuous learning and development. Agile environment. We are committed to providing a work environment that balances the needs of our clients; the needs of our teams; and the personal needs, commitments, and interests of our people. Philanthropy. Our people can contribute to society in a unique and personal way, through various philanthropy opportunities and programmes. Description Summary: We are seeking a bright and driven individual to join our Fund Operations team based in the West End of London. The primary goals of the team are to: Ensure the safe custody and timely settlement of assets into business funds. Facilitate investment decision-making and trading efficiency by providing timely and accurate information (i.e. trade posting, collateral management, corporate actions, and security data maintenance). Initially, this role will primarily be focused on custody, settlement, and asset servicing. In time, there will be opportunity to take on additional responsibilities. Daily / Weekly / Monthly Responsibilities: Monitoring and posting of equity, fixed-Income, FX, futures trades. Maintaining oversight and working with Citibank, as our Custodian, Middle Office service provider and Collateral Manager, to ensure timely settlement/clearing of trades. Dealing with post trade activities such as the posting of corporate actions and dividends. Setup of new broker relationships as requested by trading and legal. Maintaining complete and accurate standing data for securities in the securities database. Interaction with trading and provision of trading support services. Providing support for analyst paper portfolios. Error tracking and measuring team performance against key performance indicators. Manage small and large-scale projects aimed at improving and streamlining business processes. Profile A successful Fund Operations Specialist should have: Degree - 2.1 or above Previous experience in fund operations (ideally), trade support, middle office or a related role within financial services. Ideally 2-5 Years Experience in a Buy Side firm - AM, IM, HF or Fund Admin or similar Strong analytical and problem-solving skills with a keen eye for detail demonstrated on CV A solid understanding of regulatory compliance and industry standards in banking and financial services. Proficiency in relevant software and tools for fund operations and reporting. Excellent communication skills to liaise effectively with internal and external stakeholders. A proactive approach to managing tasks and resolving challenges. Job Offer Competitive salary ranging from 55,000 to 65,000 per annum + Bonus Permanent role offering stability and growth opportunities within financial services. Professional and structured working environment with opportunities to progress in your career West End of London location Hybrid working - 3 days in office. This is a fantastic opportunity for a Fund Operations Specialist to contribute to a respected organisation in the financial services sector. Apply today to take the next step in your career
POST TITLE Network Engineer DEPARTMENT ICT Department REPORTS TO ICT Infrastructure Manager Location - Conwy Salary : £31,537 to £34,434 and is subject to an additional 8.5% pay allowance for providing out of hours cover upon successful completion of initial training. OVERALL JOB PURPOSE To assist the ICT Infrastructure Manager in the performance of his/her duties and responsibilities on all aspects of networks, fixed and mobile communications and its associated subjects by providing technical knowledge and support across a range of devices and technologies. To provide an initial escalation point to the organisation for networks, fixed and mobile communications. To provide documentation, guidance and support to colleagues in the ICT department and the in the user community. To work in a demanding environment where both precision and accountability are critical. To assist the Infrastructure Team with, and work towards NCSC guidance on system best-practices and implementing a high level of technical security across all Service technologies. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. Ensure the smooth day-to-day running of the network and telecom systems. Monitor network performance, trends and events. Advise and recommend activities to the ICT Infrastructure Manager on all technical matters concerning the network and communication systems. 2. Assist with installations, rectification of faults, repairs and redesigns of the infrastructure. Undertake planned maintenance, modification, backup and patching of all network and telecom devices. Assist the Infrastructure team with similar system related tasks. 3. Assist with the research and development of ICT Infrastructure technologies and assess their impact and suitability for the Service environment. 4. Provide support to the other ICT teams for Infrastructure issues. Liaise with service & equipment providers and public authorities. Represent the Infrastructure team at meetings. 5. Assist with the production of contract specifications and project scopes. Review and modify tariffs and price plans to ensure best value for money. 6. Produce statistics and reports; respond to Freedom of Information requests. 7. Cascade knowledge by the production of documentation, verbal guidance and training to colleagues in the ICT department and in the user community. 8. Maintain adequate stocks levels. Update and assist with auditing the asset database. 9. Participation in a rota to provide support for critical incidents during unsociable hours and weekends. 10. Assist the Infrastructure team with projects and tasks when necessary to meet targets, deadlines and provide resilience. 11. Any other duties commensurate with the grade and role. SUPERVISORY RESPONSIBILITY Supervision of suppliers, contractors and consultants involved in the provision of goods or services. FINANCIAL RESPONSIBILITY None. CONTACTS OUTSIDE OWN SECTION All NWFRS staff. Counterparts in other emergency services and local authorities, suppliers, consultants and contractors. On occasions too, members of the public. LANGUAGE REQUIREMENTS Level 2 Welsh. EMPLOYMENT CHECKS / SPECIFIC REQUIREMENTS NPPV Level Security 2 clearance. MANDATORY TRAINING Cisco Certified Network Associate. OTHER Working mainly indoors. May be required to visit other sites including those undergoing renovations work. Will be required to work in high security locations.
May 23, 2026
Full time
POST TITLE Network Engineer DEPARTMENT ICT Department REPORTS TO ICT Infrastructure Manager Location - Conwy Salary : £31,537 to £34,434 and is subject to an additional 8.5% pay allowance for providing out of hours cover upon successful completion of initial training. OVERALL JOB PURPOSE To assist the ICT Infrastructure Manager in the performance of his/her duties and responsibilities on all aspects of networks, fixed and mobile communications and its associated subjects by providing technical knowledge and support across a range of devices and technologies. To provide an initial escalation point to the organisation for networks, fixed and mobile communications. To provide documentation, guidance and support to colleagues in the ICT department and the in the user community. To work in a demanding environment where both precision and accountability are critical. To assist the Infrastructure Team with, and work towards NCSC guidance on system best-practices and implementing a high level of technical security across all Service technologies. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. Ensure the smooth day-to-day running of the network and telecom systems. Monitor network performance, trends and events. Advise and recommend activities to the ICT Infrastructure Manager on all technical matters concerning the network and communication systems. 2. Assist with installations, rectification of faults, repairs and redesigns of the infrastructure. Undertake planned maintenance, modification, backup and patching of all network and telecom devices. Assist the Infrastructure team with similar system related tasks. 3. Assist with the research and development of ICT Infrastructure technologies and assess their impact and suitability for the Service environment. 4. Provide support to the other ICT teams for Infrastructure issues. Liaise with service & equipment providers and public authorities. Represent the Infrastructure team at meetings. 5. Assist with the production of contract specifications and project scopes. Review and modify tariffs and price plans to ensure best value for money. 6. Produce statistics and reports; respond to Freedom of Information requests. 7. Cascade knowledge by the production of documentation, verbal guidance and training to colleagues in the ICT department and in the user community. 8. Maintain adequate stocks levels. Update and assist with auditing the asset database. 9. Participation in a rota to provide support for critical incidents during unsociable hours and weekends. 10. Assist the Infrastructure team with projects and tasks when necessary to meet targets, deadlines and provide resilience. 11. Any other duties commensurate with the grade and role. SUPERVISORY RESPONSIBILITY Supervision of suppliers, contractors and consultants involved in the provision of goods or services. FINANCIAL RESPONSIBILITY None. CONTACTS OUTSIDE OWN SECTION All NWFRS staff. Counterparts in other emergency services and local authorities, suppliers, consultants and contractors. On occasions too, members of the public. LANGUAGE REQUIREMENTS Level 2 Welsh. EMPLOYMENT CHECKS / SPECIFIC REQUIREMENTS NPPV Level Security 2 clearance. MANDATORY TRAINING Cisco Certified Network Associate. OTHER Working mainly indoors. May be required to visit other sites including those undergoing renovations work. Will be required to work in high security locations.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 23, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Key Account Manager - Packaging Cheshire East Salary: DOE + Car / Car Allowance + other benefits Hours: Monday - Friday, 8.15am - 4.30pm with flexibility as and when needed. Hybrid working on offer - If further afield you will be expected to come on site once a week and if close by twice a week Company - Established over 30 years, this is a packaging converter market leader in the healthcare and pharmaceutical industry Overview - Manage all aspects of a portfolio of customer accounts, from conception through to payment. Working with the customer services team, pre-press and production teams in order to deliver bespoke packaging solutions, which meet our customers' aspirations. Continually develop and grow new business, bringing new opportunities to quote on. Areas of Responsibility: Act as the external point of contact for your portfolio of customers. Be a proactive team player with the ability to work on your own initiative. Manage your own diary, assess current market trends, and target new business you have sourced. Setting strategic plans for new business development. Guide the business on future investment needs for the Company. Respond to design briefs, pricing and tender enquiries in a timely manner, liaising with relevant departments to ensure responses are technically and financially accurate. Agree critical path timings and liaise with the various production sites' technical/production teams, customer service teams, estimating and external sales colleagues, to ensure a seamless transfer of information. Visit customers and host visits to site (depending on customer location, overnight stays may be required on occasions). If required cover for colleagues during time of absence. Manage your portfolio of accounts & prospects by: Ensuring regular meetings are established with your customers. These meetings should include all areas of their business. These will include purchasing, packaging technologists, QA, manufacturing and accounts teams. Liaising with our internal customer service teams in order to manage the daily requirements of the business. Provide supporting information when and where necessary. Documenting clearly all action points from external meetings and brief internal teams accordingly. Managing your customer's expectations in order to maintain a positive and progressive supply partnership. Effectively retrieving relevant information and prepare reports/price requests using their system. Liaising with customers and QA on quality complaints; arrange return of goods, where appropriate, with the customer service team and warehouse manager. Having a working knowledge of the high standards we manufacture against. Ensuring good-working relationships with superiors, peers, customers and any 3rd party visitors at all times. Continually striving for improvement in personal performance through co-operation with, and participation in, the Company's training programme Provide monthly reports to the Managing Director, detailing visits, sales activity, and current pipeline. Recommend to the Managing Director any initiatives which would generate sales and increase added value. Ensure adherence at all times to the Company's Quality Assurance Policies and Procedures and maintain compliance to appropriate standards. The quality management system has been designed and developed to meet the requirements of ISO9001, PS9000, BRC, FSC and PEFC. The quality management system defines the Company's policies and standard operating procedures on design, product security and safety, hygiene, environment, resource and training. Carry out work safely in the interests of other employees and themselves, in compliance with current legislation and Company Environmental, Health & Safety procedures to including general housekeeping Any other tasks associated with this role, which are suited to the individual's abilities and level of training as directed by the Line Manager Essential Experience: Must have proven experience as a Key Account Manger Must have experience in sales and providing solutions based on customer needs Must have experience within a manufacturing environment (ideally print and/or packaging) Knowledge of Pharmaceutical Industry preferred. Preferably from the carton packaging industry Commercial awareness focused on profit Computer skills including the use of Microsoft Excel, Outlook, PowerPoint and Word. High degree of computer literacy to be able to use Avante system (training will be provided) Excellent communication and negotiation skills, ability to give clear written and verbal instructions to colleagues, ability to clearly understand and explain technical and commercial issues to customers and have good understanding of procedures and processes Able to identify areas of weakness within processes and customer specific procedures and help find innovative solutions Highly responsible, reliable and flexible with a strong work ethic Able to effectively prioritise and adapt to a varied and changeable workload Punctual, presentable and projecting a professional company image at all times Good attendance with a willingness to be flexible to accommodate customers' needs Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us Please note; we will not pass on any of your details without prior consent!
May 23, 2026
Full time
Key Account Manager - Packaging Cheshire East Salary: DOE + Car / Car Allowance + other benefits Hours: Monday - Friday, 8.15am - 4.30pm with flexibility as and when needed. Hybrid working on offer - If further afield you will be expected to come on site once a week and if close by twice a week Company - Established over 30 years, this is a packaging converter market leader in the healthcare and pharmaceutical industry Overview - Manage all aspects of a portfolio of customer accounts, from conception through to payment. Working with the customer services team, pre-press and production teams in order to deliver bespoke packaging solutions, which meet our customers' aspirations. Continually develop and grow new business, bringing new opportunities to quote on. Areas of Responsibility: Act as the external point of contact for your portfolio of customers. Be a proactive team player with the ability to work on your own initiative. Manage your own diary, assess current market trends, and target new business you have sourced. Setting strategic plans for new business development. Guide the business on future investment needs for the Company. Respond to design briefs, pricing and tender enquiries in a timely manner, liaising with relevant departments to ensure responses are technically and financially accurate. Agree critical path timings and liaise with the various production sites' technical/production teams, customer service teams, estimating and external sales colleagues, to ensure a seamless transfer of information. Visit customers and host visits to site (depending on customer location, overnight stays may be required on occasions). If required cover for colleagues during time of absence. Manage your portfolio of accounts & prospects by: Ensuring regular meetings are established with your customers. These meetings should include all areas of their business. These will include purchasing, packaging technologists, QA, manufacturing and accounts teams. Liaising with our internal customer service teams in order to manage the daily requirements of the business. Provide supporting information when and where necessary. Documenting clearly all action points from external meetings and brief internal teams accordingly. Managing your customer's expectations in order to maintain a positive and progressive supply partnership. Effectively retrieving relevant information and prepare reports/price requests using their system. Liaising with customers and QA on quality complaints; arrange return of goods, where appropriate, with the customer service team and warehouse manager. Having a working knowledge of the high standards we manufacture against. Ensuring good-working relationships with superiors, peers, customers and any 3rd party visitors at all times. Continually striving for improvement in personal performance through co-operation with, and participation in, the Company's training programme Provide monthly reports to the Managing Director, detailing visits, sales activity, and current pipeline. Recommend to the Managing Director any initiatives which would generate sales and increase added value. Ensure adherence at all times to the Company's Quality Assurance Policies and Procedures and maintain compliance to appropriate standards. The quality management system has been designed and developed to meet the requirements of ISO9001, PS9000, BRC, FSC and PEFC. The quality management system defines the Company's policies and standard operating procedures on design, product security and safety, hygiene, environment, resource and training. Carry out work safely in the interests of other employees and themselves, in compliance with current legislation and Company Environmental, Health & Safety procedures to including general housekeeping Any other tasks associated with this role, which are suited to the individual's abilities and level of training as directed by the Line Manager Essential Experience: Must have proven experience as a Key Account Manger Must have experience in sales and providing solutions based on customer needs Must have experience within a manufacturing environment (ideally print and/or packaging) Knowledge of Pharmaceutical Industry preferred. Preferably from the carton packaging industry Commercial awareness focused on profit Computer skills including the use of Microsoft Excel, Outlook, PowerPoint and Word. High degree of computer literacy to be able to use Avante system (training will be provided) Excellent communication and negotiation skills, ability to give clear written and verbal instructions to colleagues, ability to clearly understand and explain technical and commercial issues to customers and have good understanding of procedures and processes Able to identify areas of weakness within processes and customer specific procedures and help find innovative solutions Highly responsible, reliable and flexible with a strong work ethic Able to effectively prioritise and adapt to a varied and changeable workload Punctual, presentable and projecting a professional company image at all times Good attendance with a willingness to be flexible to accommodate customers' needs Interviews are being conducted as soon as possible for this vacancy, so if you are interested please get in touch as soon as possible and register your details with us Please note; we will not pass on any of your details without prior consent!
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
May 23, 2026
Full time
London-Based International Corporate Bank: looking to make a vital hire as Head of Internal Audit, small team Head of Internal Audit - International Corporate Bank Main Responsibilities & Accountabilities:Leadership & Strategy- Review the existing audit methodology to develop and execute a risk-based internal audit strategy;- Prepare and regularly update the annual Audit Plan for submission to London Branch Audit Committee and the Head Office Internal Audit Bureau (IAB) for approval.- Lead, mentor and manage the Internal Audit team, fostering a high-performance culture;- Act as the primary liaison with the Board Audit Committee, presenting audit findings and insights.- Ensure that the External Quality Assessment (EQA) is implemented effectively. Audit & Assurance- Provide independent assurance on the adequacy and effectiveness of internal controls, governance, and risk management;- Oversee the delivery of audit engagements across all business areas, with emphasis on key areas including treasury, lending, operations, IT and Compliance;- Ensure audit work is performed in accordance with professional standards;- Undertake special investigations at the request of the Audit Committee and/or the CEO;- Evaluate the effectiveness of remediation actions and track issue resolution;- Maintain, regularly review and refine relevant audit related policies and procedures (e.g. Audit Manual, Internal Audit Findings Risk Appetite Policy, London Branch Audit Committee Terms of Reference, Auditor Independence Policy);- Maintain an up-to-date "audit universe" for the Bank as the business develops;- Include high level review of bank-wide operational policy and procedure manuals as part of the audit work undertaken;- Consider opportunities to enhance co-operation and interaction with fellow group entities wherever possible;- Complete mandatory training as required, and undertake other necessary training to ensure an appropriate level of technical knowledge is maintained;- Oversee the effective and deployment of the Internal Audit Management System to maximise benefits; Risk Management & Compliance- Assess emerging risks and adjust audit plans accordingly;- Maintain strong awareness of UK regulatory expectations (e.g. PRA, FCA requirements);- Co-ordinate with Compliance, Risk and external auditors to ensure effective coverage and minimal duplication;- Support regulatory reviews and inspections, as required. Stakeholder Management- Build strong relationships with Senior Management and business heads;- Maintain a good relationship with IAB and ensure that IAB requests are managed on an effective and timely basis;- Provide constructive challenge and actionable recommendations to improve business processes;- Communicate complex risk and control issues clearly to both technical and non-technical stakeholders;- Act as secretary to the London Branch Audit Committee, and facilitate the effective and efficient workings of the London Branch Audit Committee;- Work with the Chairman of the Audit Committee to ensure that relevant regulatory regulations are complied with (e.g. Statutory Audit Directive, in terms of independence of the external auditors, non-audit services provided, fee cap management and activities / composition of the Audit Committee). Governance & Reporting- Prepare high-quality audit reports for senior management and the Audit Committee;- Provide regular updates on audit progress, key findings, risk themes, and other relevant findings, e.g. those raised by external audit, IAB, etc.;- Ensure independence and objectivity of the Internal Audit function at all times. KEY REQUIREMENTSExperience- Significant experience in internal audit within banking or financial services.- Proven leadership experience, ideally as a Head of Audit or a senior audit leader.- Strong knowledge of commercial banking operations, products and risk frameworks.- Experience working within a UK regulated environment. Qualifications- Professional certification such as CIA, ACA, ACCA, or equivalent.- Degree in Finance, Accounting, Business, or a related discipline. Skills & Competencies- Strong analytical and risk assessment skills.- Excellent communication and stakeholder management abilities.- High level of integrity, independence, and professional judgement.- Ability to influence at Board and Executive level.- Strategic thinking combined with hands-on execution capability.- Time and staff management skills. Desirable- Experience in a foreign bank or international financial institution in London.- Familiarity with cross-border regulatory frameworks.- Experience interacting directly with regulators.-Certain experience in IT and cybersecurity auditing will be given priority. Additional Information- The role is subject to the UK Senior Managers & Certification Regime (SMCR).- The individual must demonstrate fitness and propriety in line with regulatory expectations. Managing the Team:- Recruit and maintain sufficiency and appropriateness of human resources in accordance with agreed plans, and train, develop and lead resources to ensure that targets are met. Manage performance of staff and ensure appropriate training needs are identified. Regulated activities: This section is to be completed for roles that will be covered by the Senior Managers and Certification Regime i.e.: Senior management function (SMF) - one that involves the person performing it being responsible for managing one or more aspects of the firm's affairs, so far as it relates to regulated activities, and those aspects involve, or might involve, a risk of serious consequence for the person, or for the firm or for other interests in the UK. The Prescribed Responsibilities and Other Responsibilities are as set out in the Statement of Responsibilities and the Responsibilities Management Map. Certification - one where the person could pose a risk of significant harm to the firm or any of its customers: Material risk-taker: Advising on, dealing (as principal or agent) and arranging (bringing about) deals in and/or managing investments Giving advice to clients in connection with corporate finance business and performing other functions relating to this. Where direct reports include staff within the Certification population Role holder is a voting member of the Credit Committee Please also provide details of the regulated products that the role holder will be involved in selling/providing advice - N/A The incumbent must comply with the requirements under the Senior Managers and Certification Regime. For Head of Internal Audit:Prescribed Responsibilities - None assigned.SMF - SMF 5 designation is held. Responsibilities of SMF 5 are to be discharged effectively.Conduct Rules - To perform in accordance with the Conduct Rules. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Data Product Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you a data enthusiast with a knack for product management? Do you thrive in dynamic environments and want to play a key role in transforming the utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join us in our mission to deliver exceptional data-driven products! What You'll Do: As a Data Product Manager, you'll be at the forefront of managing our data products through their entire lifecycle-from conception to delivery. Here's what you'll be responsible for: Product Management: - Champion our data products, ensuring they meet user needs and deliver financial benefits. - Manage the product backlog and coordinate trials and launches. - Adapt to changing user requirements and create transitioning plans. Data Management: - Develop and implement master data management processes. - Ensure consistency in data retrieval and analysis across the organization. Data Engineering & Visualisation: - Drive the development of data engineering solutions while adhering to security and compliance standards. - Lead innovative approaches for data visualisation to enhance understanding and storytelling. Data Science & Business Intelligence: - Apply analytical techniques to gain insights and predict behaviors that drive business value. - Manage business intelligence activities, ensuring robust and efficient processes. Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication, and presentation skills, with a strong understanding of agile methodologies and product development. Education: A degree in a relevant field (data, information systems, business) is essential; an MBA is a plus! Why Join Us? Impact: Be part of an innovative team that is shaping the future of the utilities industry through data. Growth: We foster a culture of continuous learning and professional development. Collaboration: Work with passionate individuals in a supportive and dynamic environment. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 23, 2026
Contractor
Data Product Manager Location: Warwick (Hybrid, 2 days in the office per week) Contract Length: 6 Months Are you a data enthusiast with a knack for product management? Do you thrive in dynamic environments and want to play a key role in transforming the utilities industry? If so, we have the perfect opportunity for you! About Us: At our organization, we're committed to leveraging data to enhance customer experiences and drive innovation in the utilities sector. We believe in the power of data to inform decisions and create impactful solutions. Join us in our mission to deliver exceptional data-driven products! What You'll Do: As a Data Product Manager, you'll be at the forefront of managing our data products through their entire lifecycle-from conception to delivery. Here's what you'll be responsible for: Product Management: - Champion our data products, ensuring they meet user needs and deliver financial benefits. - Manage the product backlog and coordinate trials and launches. - Adapt to changing user requirements and create transitioning plans. Data Management: - Develop and implement master data management processes. - Ensure consistency in data retrieval and analysis across the organization. Data Engineering & Visualisation: - Drive the development of data engineering solutions while adhering to security and compliance standards. - Lead innovative approaches for data visualisation to enhance understanding and storytelling. Data Science & Business Intelligence: - Apply analytical techniques to gain insights and predict behaviors that drive business value. - Manage business intelligence activities, ensuring robust and efficient processes. Stakeholder Engagement: - Build strong relationships with stakeholders, facilitating open communication and collaboration. - Provide informed feedback to promote understanding and decision-making. Who You Are: Experience: You bring a solid background in product management, ideally in a data-centric role within a complex organization. Skills: You have excellent leadership, communication, and presentation skills, with a strong understanding of agile methodologies and product development. Education: A degree in a relevant field (data, information systems, business) is essential; an MBA is a plus! Why Join Us? Impact: Be part of an innovative team that is shaping the future of the utilities industry through data. Growth: We foster a culture of continuous learning and professional development. Collaboration: Work with passionate individuals in a supportive and dynamic environment. If you're ready to take on this exciting challenge and make a difference, we want to hear from you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
