Reviews Officer East London Hybrid Working Available Rate: £35 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 6 Months Start Date: ASAP Working Hours: 35 Hours per Week The Role This role will focus on conducting statutory homelessness reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based, and issued within statutory timescales. The successful candidate will work closely with Housing Options, Accommodation Placement, Legal Services, and partner agencies to review complex homelessness decisions and contribute to the continuous improvement of the service. Key Responsibilities Conduct statutory Section 202 homelessness reviews under Part VII of the Housing Act 1996. Review decisions relating to duty owed, suitability of accommodation, priority need, intentionality, and local connection. Assess evidence and undertake detailed investigations to ensure legally sound decision-making. Apply the Homelessness Code of Guidance, Review Regulations, and relevant case law. Draft clear, comprehensive, and legally defensible review decision letters. Monitor compliance with statutory requirements and contribute to service improvements. Requirements Minimum of 3 years' experience working within homelessness or housing services. Demonstrable experience conducting Section 202 homelessness reviews. Strong knowledge of Part VII of the Housing Act 1996, the Homelessness Reduction Act 2017, and relevant case law. Experience making offers of accommodation under Part VII of the Housing Act 1996, including temporary accommodation and offers used to discharge relief or main housing duties. Experience managing Accommodation Placement Teams. Previous experience working within a London local authority. Excellent investigative, analytical, and decision-making skills. What's on Offer £35 per hour Umbrella. Inside IR35 contract. Initial 6-month contract with strong potential for extension. Opportunity to join a high-performing local authority housing team. Hybrid working arrangements. Apply If you have extensive experience conducting homelessness reviews and a strong understanding of housing legislation, apply today or get in touch for a confidential discussion.
Jun 15, 2026
Contractor
Reviews Officer East London Hybrid Working Available Rate: £35 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 6 Months Start Date: ASAP Working Hours: 35 Hours per Week The Role This role will focus on conducting statutory homelessness reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based, and issued within statutory timescales. The successful candidate will work closely with Housing Options, Accommodation Placement, Legal Services, and partner agencies to review complex homelessness decisions and contribute to the continuous improvement of the service. Key Responsibilities Conduct statutory Section 202 homelessness reviews under Part VII of the Housing Act 1996. Review decisions relating to duty owed, suitability of accommodation, priority need, intentionality, and local connection. Assess evidence and undertake detailed investigations to ensure legally sound decision-making. Apply the Homelessness Code of Guidance, Review Regulations, and relevant case law. Draft clear, comprehensive, and legally defensible review decision letters. Monitor compliance with statutory requirements and contribute to service improvements. Requirements Minimum of 3 years' experience working within homelessness or housing services. Demonstrable experience conducting Section 202 homelessness reviews. Strong knowledge of Part VII of the Housing Act 1996, the Homelessness Reduction Act 2017, and relevant case law. Experience making offers of accommodation under Part VII of the Housing Act 1996, including temporary accommodation and offers used to discharge relief or main housing duties. Experience managing Accommodation Placement Teams. Previous experience working within a London local authority. Excellent investigative, analytical, and decision-making skills. What's on Offer £35 per hour Umbrella. Inside IR35 contract. Initial 6-month contract with strong potential for extension. Opportunity to join a high-performing local authority housing team. Hybrid working arrangements. Apply If you have extensive experience conducting homelessness reviews and a strong understanding of housing legislation, apply today or get in touch for a confidential discussion.
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Housing Support Officer Location: Liverpool - Centre based Salary: 25,800 - 29,000 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent We are looking for a motivated and compassionate individual, who would be interested in supporting people to access stable accommodation and move towards a more positive future. This role is ideal for someone who enjoys working with people, building strong professional relationships, and supporting those going through periods of change. You will work with adults facing housing-related challenges, providing practical guidance, tailored support, and coordinated interventions that promote long-term stability and independence. The Role: Manage a caseload of adult participants, providing ongoing support and guidance. Conduct initial assessments to understand individual circumstances, risks, needs, and barriers Develop and deliver personalised accommodation plans tailored to each individual. Work collaboratively with probation officers and other key partners to coordinate support Maintain regular contact with your participants, to monitor progress and provide encouragement Identify and respond to emerging risks, concerns, or changes in circumstances Keep accurate and timely case records using designated case management systems Support your caseload in navigating housing challenges and accessing appropriate services Ensure individuals understand their rights, responsibilities, and available support options Encourage engagement and positive progress towards stable accommodation and independence Criteria: Must have experience of working within a relevant sector, e.g. Social Services; Mental Health; Education; Criminal Justice or similar. Ideally have experience of working within a similar Housing/Accommodation Support role. Excellent communication and interpersonal skills. Ability to motivate and support individuals from diverse backgrounds. Must be IT literate. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Jun 15, 2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Housing Support Officer Location: Liverpool - Centre based Salary: 25,800 - 29,000 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent We are looking for a motivated and compassionate individual, who would be interested in supporting people to access stable accommodation and move towards a more positive future. This role is ideal for someone who enjoys working with people, building strong professional relationships, and supporting those going through periods of change. You will work with adults facing housing-related challenges, providing practical guidance, tailored support, and coordinated interventions that promote long-term stability and independence. The Role: Manage a caseload of adult participants, providing ongoing support and guidance. Conduct initial assessments to understand individual circumstances, risks, needs, and barriers Develop and deliver personalised accommodation plans tailored to each individual. Work collaboratively with probation officers and other key partners to coordinate support Maintain regular contact with your participants, to monitor progress and provide encouragement Identify and respond to emerging risks, concerns, or changes in circumstances Keep accurate and timely case records using designated case management systems Support your caseload in navigating housing challenges and accessing appropriate services Ensure individuals understand their rights, responsibilities, and available support options Encourage engagement and positive progress towards stable accommodation and independence Criteria: Must have experience of working within a relevant sector, e.g. Social Services; Mental Health; Education; Criminal Justice or similar. Ideally have experience of working within a similar Housing/Accommodation Support role. Excellent communication and interpersonal skills. Ability to motivate and support individuals from diverse backgrounds. Must be IT literate. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 15, 2026
Full time
Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary : £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3 rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At The Organisation, they have some of the most significant growth targets in the sector and they're looking for two Project Officers to help support to drive forward their development programme. They understand how desperately these new homes are needed and their second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving them the long-term security they need to focus on building quality homes for those who need them most. They've built a strong platform to deliver their goals, making this a fantastic time for new colleagues to join their organisation and be part of their next phase. Their targets are significant and mark them as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Their staff truly live their values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes their colleagues their biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and well Being in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.
Jun 15, 2026
Full time
Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary : £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3 rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At The Organisation, they have some of the most significant growth targets in the sector and they're looking for two Project Officers to help support to drive forward their development programme. They understand how desperately these new homes are needed and their second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving them the long-term security they need to focus on building quality homes for those who need them most. They've built a strong platform to deliver their goals, making this a fantastic time for new colleagues to join their organisation and be part of their next phase. Their targets are significant and mark them as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Their staff truly live their values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes their colleagues their biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate's discretion. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation The Organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and well Being in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.
Principal Service Development Officer REF: 2806 PO2: £44,937 pa, rising in annual increments to £47,925 pa inc LW. 2x 12 Month Secondment Opportunity/Fixed Term Contract and Full Time About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team We're a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality-driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem solving, we're always exploring smarter, better ways to deliver our service. About the Role: This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You'll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes-making a real difference. Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply. We kindly request that previous applicants who applied within the last six months do not reapply, as they will not be considered at this time. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:55pm on Sunday 28 June 2026 Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion, please contact: Miranda Feasey, at Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Jun 15, 2026
Seasonal
Principal Service Development Officer REF: 2806 PO2: £44,937 pa, rising in annual increments to £47,925 pa inc LW. 2x 12 Month Secondment Opportunity/Fixed Term Contract and Full Time About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team We're a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality-driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem solving, we're always exploring smarter, better ways to deliver our service. About the Role: This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You'll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes-making a real difference. Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply. We kindly request that previous applicants who applied within the last six months do not reapply, as they will not be considered at this time. How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:55pm on Sunday 28 June 2026 Please click here to view: Lambeth Staff Benefits Contact Information: For an informal discussion, please contact: Miranda Feasey, at Successful candidates will be asked to apply for a Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Accommodation Procurement and Development Officer Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us click here . Join a team that's officially Outstanding! Achieving for Children's Children's Services have now been rated Outstanding by Ofsted in both Richmond and Kingston. Our overall services are praised for exceptional care and a workforce that puts children at the center of everything we do. We are proud of this success and note that our specialised Fostering Service has been separately inspected and graded 'Good' by Ofsted, highlighting the quality of our dedicated fostering provision. If you want to be part of a team that's setting the standard for excellence, we want to hear from you. To find out more click here . This is a new and exciting opportunity to utilise or develop your housing knowledge, experience, and strong networking and negotiation skills to establish and develop access to private rented sector accommodation for care leavers in Kingston and Richmond. The post-holder will support young people transitioning from care to settled, appropriate accommodation. If you have the energy to facilitate innovative change and improve the lives of care experienced young people, we would love to hear from you. This is a fixed term role for 24 months. About the role The key responsibilities include: Building and maintaining links with private sector landlords and letting agents, locally and regionally, and developing and maintaining comprehensive databases for them. Working in partnership with Leaving Care Personal Advisers and the Housing & Benefits Officer to expand care leavers' access to, promoting and understanding of, the private rented sector, preventing homelessness and securing safe, stable accommodation. Directly supporting care leavers with activities such as securing tenancies, negotiations, and resolving tenancy issues, including utilising tools like the Corporate Rent Guarantor Scheme. Acting as an ambassador to promote our young people and service, and providing training for private sector renting to staff, young people, and their networks. Working closely with the Local Authority Housing Procurement Teams to ensure work with landlords is coordinated with wider efforts. If you wish to have a informal discussion about the role please contact Caroline Lisa on About you This role may appeal to a housing professional or someone with interest or knowledge in this area. We are looking for someone who understands the unique needs of care leavers and has a passion for ensuring excellent outcomes. You will show energy, innovation, and creativity. Educated to degree level in a relevant discipline and/or a professional qualification or equivalent level of experience. Working knowledge of Private Sector Housing legislation and local authority Housing Policy. Knowledge of statutory legislation and safeguarding duties; explicitly the Children Act 1989 and the Leaving Care Act 2000. Experience of working within the Private housing sector, voluntary sector housing, or a local authority Housing Department. Excellent communication, negotiation and networking skills Ability to be able to effectively develop marketing strategies and tools Experience of building partnerships and co-producing solutions across a diverse set of stakeholders, including senior managers and external clients. Experience in delivering skills workshops and producing materials to support young people in identifying and maintaining accommodation. About our benefits We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to: 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract) Tailored induction sessions commencing on the date you start working for AfC Local Government salary and pension scheme (LGPS or Teachers Pension) Flexible working options - helping to keep a good work life balance A comprehensive Employee Assistance Programme A range of staff benefits and discounts An excellent learning and development offer to support your career pathway To find out about all of the breadth of benefits of working for Achieving for Children click here . For our social work offer click here . For our Recruitment Journey, click here. Important Information Start dates: Achieving for Children have set start dates meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected. Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer. Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Jun 15, 2026
Seasonal
Accommodation Procurement and Development Officer Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us click here . Join a team that's officially Outstanding! Achieving for Children's Children's Services have now been rated Outstanding by Ofsted in both Richmond and Kingston. Our overall services are praised for exceptional care and a workforce that puts children at the center of everything we do. We are proud of this success and note that our specialised Fostering Service has been separately inspected and graded 'Good' by Ofsted, highlighting the quality of our dedicated fostering provision. If you want to be part of a team that's setting the standard for excellence, we want to hear from you. To find out more click here . This is a new and exciting opportunity to utilise or develop your housing knowledge, experience, and strong networking and negotiation skills to establish and develop access to private rented sector accommodation for care leavers in Kingston and Richmond. The post-holder will support young people transitioning from care to settled, appropriate accommodation. If you have the energy to facilitate innovative change and improve the lives of care experienced young people, we would love to hear from you. This is a fixed term role for 24 months. About the role The key responsibilities include: Building and maintaining links with private sector landlords and letting agents, locally and regionally, and developing and maintaining comprehensive databases for them. Working in partnership with Leaving Care Personal Advisers and the Housing & Benefits Officer to expand care leavers' access to, promoting and understanding of, the private rented sector, preventing homelessness and securing safe, stable accommodation. Directly supporting care leavers with activities such as securing tenancies, negotiations, and resolving tenancy issues, including utilising tools like the Corporate Rent Guarantor Scheme. Acting as an ambassador to promote our young people and service, and providing training for private sector renting to staff, young people, and their networks. Working closely with the Local Authority Housing Procurement Teams to ensure work with landlords is coordinated with wider efforts. If you wish to have a informal discussion about the role please contact Caroline Lisa on About you This role may appeal to a housing professional or someone with interest or knowledge in this area. We are looking for someone who understands the unique needs of care leavers and has a passion for ensuring excellent outcomes. You will show energy, innovation, and creativity. Educated to degree level in a relevant discipline and/or a professional qualification or equivalent level of experience. Working knowledge of Private Sector Housing legislation and local authority Housing Policy. Knowledge of statutory legislation and safeguarding duties; explicitly the Children Act 1989 and the Leaving Care Act 2000. Experience of working within the Private housing sector, voluntary sector housing, or a local authority Housing Department. Excellent communication, negotiation and networking skills Ability to be able to effectively develop marketing strategies and tools Experience of building partnerships and co-producing solutions across a diverse set of stakeholders, including senior managers and external clients. Experience in delivering skills workshops and producing materials to support young people in identifying and maintaining accommodation. About our benefits We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to: 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract) Tailored induction sessions commencing on the date you start working for AfC Local Government salary and pension scheme (LGPS or Teachers Pension) Flexible working options - helping to keep a good work life balance A comprehensive Employee Assistance Programme A range of staff benefits and discounts An excellent learning and development offer to support your career pathway To find out about all of the breadth of benefits of working for Achieving for Children click here . For our social work offer click here . For our Recruitment Journey, click here. Important Information Start dates: Achieving for Children have set start dates meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected. Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer. Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Housing Options Triage Officer Braintree Hybrid Working Rate: £30.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Possible Start Date: ASAP Role Summary We are currently recruiting for an experienced Housing Options Triage Officer to join a busy Housing Team within a Local Authority on a temporary basis. This role will play a key part in delivering proactive housing advice and homelessness prevention support to residents, ensuring services are delivered in line with current legislation and housing guidance. You will initially be required to work full time in the office during training, with hybrid working available thereafter (3 days per week in the office). What You Will Do as a Housing Options Triage Officer Act as the first point of contact for all new housing enquiries into the service Conduct initial assessments to identify homelessness risks and housing needs Provide early intervention and prevention advice to households at risk of homelessness Manage triage casework and coordinate responses to housing-related queries via phone and email Deliver verbal and written advice on a wide range of housing matters, including homelessness, tenancy issues, domestic abuse, and housing options Support residents in accessing services that help them secure or sustain accommodation Work closely with colleagues and external partners to provide effective customer support What You Will Need as a Housing Options Triage Officer Recent experience working in a similar Housing Options, Homelessness, or Triage role Strong interpersonal and communication skills with a non-judgemental approach Ability to investigate cases thoroughly and make informed decisions Good understanding of housing legislation and homelessness prevention practices Full UK driving licence and access to a vehicle What's on Offer Competitive hourly rate up to £30.00 per hour (Umbrella) Hybrid working arrangements following initial training period Opportunity to work within a supportive Local Authority team Immediate start available Potential contract extension opportunities If you are an experienced Housing professional looking for your next interim opportunity, please apply today or contact us for more information about this Housing Options Triage Officer role.
Jun 14, 2026
Contractor
Housing Options Triage Officer Braintree Hybrid Working Rate: £30.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Possible Start Date: ASAP Role Summary We are currently recruiting for an experienced Housing Options Triage Officer to join a busy Housing Team within a Local Authority on a temporary basis. This role will play a key part in delivering proactive housing advice and homelessness prevention support to residents, ensuring services are delivered in line with current legislation and housing guidance. You will initially be required to work full time in the office during training, with hybrid working available thereafter (3 days per week in the office). What You Will Do as a Housing Options Triage Officer Act as the first point of contact for all new housing enquiries into the service Conduct initial assessments to identify homelessness risks and housing needs Provide early intervention and prevention advice to households at risk of homelessness Manage triage casework and coordinate responses to housing-related queries via phone and email Deliver verbal and written advice on a wide range of housing matters, including homelessness, tenancy issues, domestic abuse, and housing options Support residents in accessing services that help them secure or sustain accommodation Work closely with colleagues and external partners to provide effective customer support What You Will Need as a Housing Options Triage Officer Recent experience working in a similar Housing Options, Homelessness, or Triage role Strong interpersonal and communication skills with a non-judgemental approach Ability to investigate cases thoroughly and make informed decisions Good understanding of housing legislation and homelessness prevention practices Full UK driving licence and access to a vehicle What's on Offer Competitive hourly rate up to £30.00 per hour (Umbrella) Hybrid working arrangements following initial training period Opportunity to work within a supportive Local Authority team Immediate start available Potential contract extension opportunities If you are an experienced Housing professional looking for your next interim opportunity, please apply today or contact us for more information about this Housing Options Triage Officer role.
Catch 22 are working with a leading student accommodation provider to recruit a Building Maintenance Officer to support a multi-site portfolio across Birmingham and Coventry. This role could be ideal for a multi-skilled engineer looking to step into a more administrative, coordination, and technical support-led position, while still utilising a strong hands-on background. Key responsibilities; Coordination of planned and reactive building services works Support across electrical systems, power distribution, lighting, fire alarms, and BMS controls Involvement in HVAC, heating, plumbing, ventilation, and gas systems Review of contractor works, RAMS, and compliance documentation Technical reporting, asset management support, and maintenance planning Liaising with internal teams and external contractors across multiple sites Perform some basic fix repairs and maintenance Ideal Candidate: Experience in operations support, office administration, or facilities management with a strong focus on compliance. Hands on, trade background (e.g. electrical, mechanical, HVAC, or similar) with the ability to carry out reactive maintenance when required. Strong organisational skills and excellent attention to detail. Proactive and able to anticipate requirements from stakeholders. Experience using facilities management systems. Knowledge of health & safety regulations, CDM, and statutory compliance. Electrical and/or mechanical qualifications (Desirable) Driving licence and ability to travel between sites Role details £38k-£45k Excellent benefits inc extended family leave, 25 days holiday + BH & 5-11% pension scheme Permanent, full time contract, Mon-Fri (No on call) Occasional work from home Excellent opportunities for progressional support If interested in this position, please apply to show your interest.
Jun 13, 2026
Full time
Catch 22 are working with a leading student accommodation provider to recruit a Building Maintenance Officer to support a multi-site portfolio across Birmingham and Coventry. This role could be ideal for a multi-skilled engineer looking to step into a more administrative, coordination, and technical support-led position, while still utilising a strong hands-on background. Key responsibilities; Coordination of planned and reactive building services works Support across electrical systems, power distribution, lighting, fire alarms, and BMS controls Involvement in HVAC, heating, plumbing, ventilation, and gas systems Review of contractor works, RAMS, and compliance documentation Technical reporting, asset management support, and maintenance planning Liaising with internal teams and external contractors across multiple sites Perform some basic fix repairs and maintenance Ideal Candidate: Experience in operations support, office administration, or facilities management with a strong focus on compliance. Hands on, trade background (e.g. electrical, mechanical, HVAC, or similar) with the ability to carry out reactive maintenance when required. Strong organisational skills and excellent attention to detail. Proactive and able to anticipate requirements from stakeholders. Experience using facilities management systems. Knowledge of health & safety regulations, CDM, and statutory compliance. Electrical and/or mechanical qualifications (Desirable) Driving licence and ability to travel between sites Role details £38k-£45k Excellent benefits inc extended family leave, 25 days holiday + BH & 5-11% pension scheme Permanent, full time contract, Mon-Fri (No on call) Occasional work from home Excellent opportunities for progressional support If interested in this position, please apply to show your interest.
Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)
Jun 13, 2026
Contractor
Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)
Housing Officer (Dispersal Accommodation) Milton Keynes 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Milton Keynes. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Milton Keynes then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 13, 2026
Full time
Housing Officer (Dispersal Accommodation) Milton Keynes 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Milton Keynes. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Milton Keynes then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer (Dispersal Accommodation) Wales 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Wales, predominantly covering either North Wales, Swansea or Cardiff. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Wales then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 13, 2026
Full time
Housing Officer (Dispersal Accommodation) Wales 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Wales, predominantly covering either North Wales, Swansea or Cardiff. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Wales then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer (Dispersal Accommodation) Bournemouth 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Bournemouth. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Bournemouth then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 13, 2026
Full time
Housing Officer (Dispersal Accommodation) Bournemouth 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Bournemouth. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Bournemouth then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer (Dispersal Accommodation) Cornwall 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Cornwall. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Cornwall then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 13, 2026
Full time
Housing Officer (Dispersal Accommodation) Cornwall 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Cornwall. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Cornwall then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Housing Officer (Dispersal Accommodation) Torbay/Devon 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Torbay/Devon. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Torbay/Devon then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for
Jun 13, 2026
Full time
Housing Officer (Dispersal Accommodation) Torbay/Devon 32,000 - 35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Torbay/Devon. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Torbay/Devon then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for
Connect2Luton are excited to recruit a Personal Assistant on behalf of Luton Borough Council. Main purpose of position: Provide effective secretarial and administrative support to the Senior Management team and undertake specific support tasks as required. You will be responsible to: Draft and originate correspondence and reports (including committee reports) on behalf of the Service Director, from rough drafts or following broad guidelines. Exercise personal judgement in ensuring that written communications are accurate, unambiguous and fluent. Collect, analyse and interpret statistical and other management information, manipulating and presenting data in a comprehensible format. Operate within guidelines as set by the Service Director. Receive and filter incoming telephone calls for the from a wide range of sources including senior management, elected Members, VIPs, other statutory agencies and the general public. Exercise judgement in the prioritisation of calls, dealing with matters within own remit and/or referring calls as necessary to ensure continuity. Initiate own calls where necessary exercising tact, discretion and courtesy. Utilise a range of IT applications including word-processing, spreadsheets and e-mail. Process work to high standards and strict deadlines. Maintain the Senior Management's diaries through prioritisation, allocation and organisation of appointments within a scheduled work programme. Liaise with Members, Officers and external organisations to ensure that all appropriate arrangements are made for meetings, seminars and conferences, organising travel and accommodation as necessary. Under direction of the Business Improvement Manager - Business Support, provide administrative and organisational support to ad-hoc and on-going projects and other defined tasks. Skills and Experience: Effective and credible communicator, able to deal with a wide-range of people in a courteous but assertive manner Able to produce clear, accurate unambiguous understandable and grammatically correct documents Competent in use of word-processing/spreadsheets/E-Mail packages Work closely to organisational priorities and deadlines - able to progress and facilitate matters Able to work on own initiative, make informed judgement without frequent recourse to management Ability quickly to learn, understand and apply the intricacies of operation of the functions within the directorate NVQ3 in Business Administration or equivalent experience Able to travel around the borough to attend meetings or events Able to adjust working hours to meet the demand of the service About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 13, 2026
Seasonal
Connect2Luton are excited to recruit a Personal Assistant on behalf of Luton Borough Council. Main purpose of position: Provide effective secretarial and administrative support to the Senior Management team and undertake specific support tasks as required. You will be responsible to: Draft and originate correspondence and reports (including committee reports) on behalf of the Service Director, from rough drafts or following broad guidelines. Exercise personal judgement in ensuring that written communications are accurate, unambiguous and fluent. Collect, analyse and interpret statistical and other management information, manipulating and presenting data in a comprehensible format. Operate within guidelines as set by the Service Director. Receive and filter incoming telephone calls for the from a wide range of sources including senior management, elected Members, VIPs, other statutory agencies and the general public. Exercise judgement in the prioritisation of calls, dealing with matters within own remit and/or referring calls as necessary to ensure continuity. Initiate own calls where necessary exercising tact, discretion and courtesy. Utilise a range of IT applications including word-processing, spreadsheets and e-mail. Process work to high standards and strict deadlines. Maintain the Senior Management's diaries through prioritisation, allocation and organisation of appointments within a scheduled work programme. Liaise with Members, Officers and external organisations to ensure that all appropriate arrangements are made for meetings, seminars and conferences, organising travel and accommodation as necessary. Under direction of the Business Improvement Manager - Business Support, provide administrative and organisational support to ad-hoc and on-going projects and other defined tasks. Skills and Experience: Effective and credible communicator, able to deal with a wide-range of people in a courteous but assertive manner Able to produce clear, accurate unambiguous understandable and grammatically correct documents Competent in use of word-processing/spreadsheets/E-Mail packages Work closely to organisational priorities and deadlines - able to progress and facilitate matters Able to work on own initiative, make informed judgement without frequent recourse to management Ability quickly to learn, understand and apply the intricacies of operation of the functions within the directorate NVQ3 in Business Administration or equivalent experience Able to travel around the borough to attend meetings or events Able to adjust working hours to meet the demand of the service About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
The Academy of Medical Sciences
City Of Westminster, London
£35,560 + Benefits 12 months' fixed term maternity cover London, UK (Hybrid - 50% office attendance) We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO's time, and ensuring the CEO is well-prepared through briefing and action tracking. As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO's meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences' President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism. About the role Executive, diary & inbox management: Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning. Manage the CEO's inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up. Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion. Draft, prepare, and manage correspondence and documentation as required. Maintain accurate and well-organised electronic filing systems for the CEO's office. Gatekeeping, briefings & action tracking: Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs. Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported. Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery. Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion. Meetings, travel & expenses: Arrange all travel and accommodation for the CEO, including itineraries and briefing packs. Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering. Prepare, submit, and track the CEO's expenses in line with Academy policies, liaising with the Finance team as required. Governance & corporate support: Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy's Council Members, President, and Honorary Officers, as required. Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise. Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings. Corporate events & internal coordination: Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows' Admissions Day, named lectures, and other ad hoc events. Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO. Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement. Systems & information management: Maintain and update records within the Academy's Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required. Support updates to internal systems and website content related to CEO or corporate activity, where appropriate. Requirements Skills, experience & abilities: Proven experience providing high-level PA or Executive Assistant support to a senior leader. Excellent written and verbal communication skills. Exceptional organisational skills and attention to detail. Confidence working with senior stakeholders and external organisations. Ability to manage multiple priorities with discretion and sound judgement. Strong IT skills, including Microsoft Office and CRM databases. Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination. Experience in gatekeeping, action tracking, and protocol management. Personal attributes: Highly organised, proactive, and calm under pressure. Discreet, trustworthy, and professional. Collaborative and confident working with senior colleagues. Flexible and adaptable to changing priorities. Strong commitment to the Academy's mission, values, and public benefit. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions - we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%) Life assurance at three times your salary Hybrid and agile working. 50% office attendance. 26 days annual leave, plus Christmas closure days and bank holidays Buying and selling leave Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period) Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing Support through tailored learning and development A range of enhanced benefits become available once you've completed your probation period If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email. For more information and to apply online, please visit our vacancies page. Closing date: 5.00pm on Monday, 22 June 2026. Interview date: week commencing 6 July 2026.
Jun 13, 2026
Full time
£35,560 + Benefits 12 months' fixed term maternity cover London, UK (Hybrid - 50% office attendance) We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO's time, and ensuring the CEO is well-prepared through briefing and action tracking. As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO's meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences' President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism. About the role Executive, diary & inbox management: Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning. Manage the CEO's inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up. Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion. Draft, prepare, and manage correspondence and documentation as required. Maintain accurate and well-organised electronic filing systems for the CEO's office. Gatekeeping, briefings & action tracking: Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs. Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported. Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery. Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion. Meetings, travel & expenses: Arrange all travel and accommodation for the CEO, including itineraries and briefing packs. Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering. Prepare, submit, and track the CEO's expenses in line with Academy policies, liaising with the Finance team as required. Governance & corporate support: Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy's Council Members, President, and Honorary Officers, as required. Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise. Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings. Corporate events & internal coordination: Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows' Admissions Day, named lectures, and other ad hoc events. Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO. Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement. Systems & information management: Maintain and update records within the Academy's Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required. Support updates to internal systems and website content related to CEO or corporate activity, where appropriate. Requirements Skills, experience & abilities: Proven experience providing high-level PA or Executive Assistant support to a senior leader. Excellent written and verbal communication skills. Exceptional organisational skills and attention to detail. Confidence working with senior stakeholders and external organisations. Ability to manage multiple priorities with discretion and sound judgement. Strong IT skills, including Microsoft Office and CRM databases. Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination. Experience in gatekeeping, action tracking, and protocol management. Personal attributes: Highly organised, proactive, and calm under pressure. Discreet, trustworthy, and professional. Collaborative and confident working with senior colleagues. Flexible and adaptable to changing priorities. Strong commitment to the Academy's mission, values, and public benefit. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions - we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%) Life assurance at three times your salary Hybrid and agile working. 50% office attendance. 26 days annual leave, plus Christmas closure days and bank holidays Buying and selling leave Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period) Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing Support through tailored learning and development A range of enhanced benefits become available once you've completed your probation period If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email. For more information and to apply online, please visit our vacancies page. Closing date: 5.00pm on Monday, 22 June 2026. Interview date: week commencing 6 July 2026.
Chief Officer Location: Long Eaton, Derbyshire Salary : £55,000 per annum Vacancy Type: Permanent (37 hours per week) Closing Date: Monday 6th July 2026 The Trust is an independent charity and company limited by guarantee that has supported those who are homeless or threatened with homelessness since 1995. They work with people across the Borough of Erewash and the neighbouring Borough of Broxtowe. Their public office is on Main Street in Long Eaton and they have two houses for homeless men and one house for homeless women. The Trust operates 24-7, 365 days a year. They aim to provide care and support to anyone with problems relating to homelessness, insecure accommodation, benefits, debt and food poverty. The Trust is a Christian Charity and while they are very clear that they welcome, serve and work with people of all religious faiths and of none, the CO role includes a Genuine Occupational Requirement (GOR) to be held by a practising Christian, under Part 1 of Schedule 9 of the Equality Act 2010. This is an opportunity to lead an organisation with an excellent reputation which has strong foundations, and a dedicated and enthusiastic team of staff and volunteers. Their new Chief Officer will have: Experience as a senior leader in a small to medium sized charity or values led organisation, with responsibility for strategy, people, finance and performance. Strong financial and income generation expertise ensuring that the organisation remains mission-focussed, financially sustainable and responsive to local need. A values-based leadership approach that prioritises safeguarding, trust and inclusion. Strong communication skills and the ability to build effective relationships with diverse stakeholders. Experience of influencing, campaigning and representing an organisation externally. To Apply If you are inspired to work with homeless people and those threatened with homelessness please click apply.
Jun 13, 2026
Full time
Chief Officer Location: Long Eaton, Derbyshire Salary : £55,000 per annum Vacancy Type: Permanent (37 hours per week) Closing Date: Monday 6th July 2026 The Trust is an independent charity and company limited by guarantee that has supported those who are homeless or threatened with homelessness since 1995. They work with people across the Borough of Erewash and the neighbouring Borough of Broxtowe. Their public office is on Main Street in Long Eaton and they have two houses for homeless men and one house for homeless women. The Trust operates 24-7, 365 days a year. They aim to provide care and support to anyone with problems relating to homelessness, insecure accommodation, benefits, debt and food poverty. The Trust is a Christian Charity and while they are very clear that they welcome, serve and work with people of all religious faiths and of none, the CO role includes a Genuine Occupational Requirement (GOR) to be held by a practising Christian, under Part 1 of Schedule 9 of the Equality Act 2010. This is an opportunity to lead an organisation with an excellent reputation which has strong foundations, and a dedicated and enthusiastic team of staff and volunteers. Their new Chief Officer will have: Experience as a senior leader in a small to medium sized charity or values led organisation, with responsibility for strategy, people, finance and performance. Strong financial and income generation expertise ensuring that the organisation remains mission-focussed, financially sustainable and responsive to local need. A values-based leadership approach that prioritises safeguarding, trust and inclusion. Strong communication skills and the ability to build effective relationships with diverse stakeholders. Experience of influencing, campaigning and representing an organisation externally. To Apply If you are inspired to work with homeless people and those threatened with homelessness please click apply.
Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Jun 13, 2026
Full time
Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jun 12, 2026
Full time
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Jun 12, 2026
Full time
Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding. Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
