Cloud Security Architect (Cyber Recovery Solution) 6 Month contract initially + Extensions Based: London/Stevenage (Flexible) - Hybrid. Max 2-3 days p/w onsite Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Cloud Security Architect (Cyber Recovery Solution) to join the team. Key Responsibilities Design and implement a CRS solution for customer applications hosted in AWS. Engage directly with the customer's CISO and Cyber team, alongside the TDA, to advise on best practices for solution design and preventive measures The customer retains responsibility for providing the technical controls; this role is advisory on architecture and security posture. Key Skills & Experience: Experience leading security-focused engagements with senior stakeholders (CISO-level) Strong understanding of AWS security services and cyber recovery patterns Ability to collaborate with a TDA to shape the solution design and advise on preventive/detective controls. Preferred Qualifications; * Exposure to Frontier AI or advanced analytics programs * Background in Banking, Financial Services, or Insurance (BFSI) domain * Experience working in large transformation or innovation programs * Certifications in cloud (AWS Architect) preferred Key Competencies; * Strategic thinking and problem-solving * Strong architectural design and documentation skills * Ability to balance innovation with practical implementation * Leadership in cross-functional environments * Analytical mindset with focus on continuous improvement and optimization This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Jun 16, 2026
Contractor
Cloud Security Architect (Cyber Recovery Solution) 6 Month contract initially + Extensions Based: London/Stevenage (Flexible) - Hybrid. Max 2-3 days p/w onsite Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Cloud Security Architect (Cyber Recovery Solution) to join the team. Key Responsibilities Design and implement a CRS solution for customer applications hosted in AWS. Engage directly with the customer's CISO and Cyber team, alongside the TDA, to advise on best practices for solution design and preventive measures The customer retains responsibility for providing the technical controls; this role is advisory on architecture and security posture. Key Skills & Experience: Experience leading security-focused engagements with senior stakeholders (CISO-level) Strong understanding of AWS security services and cyber recovery patterns Ability to collaborate with a TDA to shape the solution design and advise on preventive/detective controls. Preferred Qualifications; * Exposure to Frontier AI or advanced analytics programs * Background in Banking, Financial Services, or Insurance (BFSI) domain * Experience working in large transformation or innovation programs * Certifications in cloud (AWS Architect) preferred Key Competencies; * Strategic thinking and problem-solving * Strong architectural design and documentation skills * Ability to balance innovation with practical implementation * Leadership in cross-functional environments * Analytical mindset with focus on continuous improvement and optimization This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Private Client Tax Manager - Big 4 Firm London / Cambridge Hybrid£61,000 - £74,000 + £5,000 cash allowance + bonus + benefitsI am working with a leading Big 4 firm that is looking to hire a Corporate Tax Manager into its growing Private Companies team.This is a strong opportunity for someone with UK corporate tax experience who wants to advise privately owned, founder-led, family-owned, PE-backed and high-growth businesses.The role will cover a broad mix of corporate tax advisory and compliance work. Projects may include international expansion, acquisitions, due diligence, structuring, post-acquisition integration, exit events, PE investment, trade sales, IPO readiness, group reorganisations, refinancings, carve-outs and corporate simplification.You will also coordinate input from wider tax specialists across areas such as VAT, employment taxes, incentives and international tax, while overseeing tax reporting and compliance engagements.As a Manager, you will take ownership of client delivery, manage relationships, support junior team members and work closely with senior leadership across the wider private business tax network.This would suit someone with UK corporate tax experience gained in compliance, advisory, transactions or a mixed role. Experience with privately owned, owner-managed, family-owned, PE-backed or entrepreneurial businesses would be particularly relevant.You should be confident dealing with clients directly, able to manage deadlines and stakeholders, and interested in supporting businesses through growth, transactions and change.CTA, ACA, ACCA or equivalent experience would be highly relevant.This is a broad corporate tax role offering strong advisory exposure, direct client contact, flexible hybrid working, technical development and the platform of a major Big 4 firm.Apply now or get in touch for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jun 16, 2026
Full time
Private Client Tax Manager - Big 4 Firm London / Cambridge Hybrid£61,000 - £74,000 + £5,000 cash allowance + bonus + benefitsI am working with a leading Big 4 firm that is looking to hire a Corporate Tax Manager into its growing Private Companies team.This is a strong opportunity for someone with UK corporate tax experience who wants to advise privately owned, founder-led, family-owned, PE-backed and high-growth businesses.The role will cover a broad mix of corporate tax advisory and compliance work. Projects may include international expansion, acquisitions, due diligence, structuring, post-acquisition integration, exit events, PE investment, trade sales, IPO readiness, group reorganisations, refinancings, carve-outs and corporate simplification.You will also coordinate input from wider tax specialists across areas such as VAT, employment taxes, incentives and international tax, while overseeing tax reporting and compliance engagements.As a Manager, you will take ownership of client delivery, manage relationships, support junior team members and work closely with senior leadership across the wider private business tax network.This would suit someone with UK corporate tax experience gained in compliance, advisory, transactions or a mixed role. Experience with privately owned, owner-managed, family-owned, PE-backed or entrepreneurial businesses would be particularly relevant.You should be confident dealing with clients directly, able to manage deadlines and stakeholders, and interested in supporting businesses through growth, transactions and change.CTA, ACA, ACCA or equivalent experience would be highly relevant.This is a broad corporate tax role offering strong advisory exposure, direct client contact, flexible hybrid working, technical development and the platform of a major Big 4 firm.Apply now or get in touch for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Sevenoaks, Kent
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £2,500 Car Allowance £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 16, 2026
Full time
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £27,000 Basic Salary £2,500 Car Allowance £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Jun 16, 2026
Full time
Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Pay and Reward Manager Slough Contract £370.40 per day PAYE or £500 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Pay and Reward Manager. Minimum 2 days in the office. The Pay, Reward and Payroll Manager is responsible for leading the organisation s pay, reward and payroll framework, ensuring it supports organisational objectives, workforce sustainability and financial governance. The role provides strategic and operational leadership across pay structures, reward mechanisms, payroll delivery and market competitiveness. The postholder will ensure pay and reward arrangements are equitable, transparent, legally compliant and responsive to labour market pressures, while maintaining strong payroll controls and service resilience. The role requires significant analytical expertise, strong leadership capability and the ability to work in partnership with Trade Unions, senior leaders and key stakeholders to deliver effective and sustainable reward solutions. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Pay & Reward Strategy and Governance Lead the review, development and maintenance of local pay and reward conventions, ensuring alignment with NJC arrangements, Council policies and workforce requirements. Develop and review paylines and pay structures to ensure the Council remains competitive with neighbouring local authorities within a 25-mile radius. Ensure pay and reward arrangements are fair, transparent, legally compliant and support recruitment and retention objectives. Provide expert professional advice on pay and reward matters to senior leaders, Members and stakeholders. Pay & Reward Analysis and Market Intelligence Lead detailed pay and reward analysis, using internal and external data to assess competitiveness, affordability and equal pay risk. Undertake regular benchmarking and market analysis, comparing NJC spinal points, local conventions and market pressures across comparable authorities. Develop evidence-based business cases to support changes to pay structures, market supplements and allowances. Monitor the impact of pay decisions on recruitment, retention, turnover and workforce planning, making recommendations for improvement. Translate complex pay data into clear, accessible insight to support decision-making. Supplementary Allowances & Enhancements Review, develop and maintain supplementary allowance frameworks, including but not limited to: Market supplements Shift pay On-call allowances Standby payments Ensure allowances are applied consistently, transparently and in line with policy, governance and NJC guidance. Establish clear approval, review and withdrawal processes for allowances, ensuring appropriate documentation and audit trails. Payroll & Continuous Improvement Lead a programme of continuous improvement across payroll and pay-related processes, driving efficiency, accuracy and service resilience. Identify, assess and mitigate single points of failure through process redesign, cross-skilling, documentation and system optimisation. Champion the effective use of Unit4 (ERP) to streamline workflows, reduce manual intervention and strengthen controls. Review end-to-end payroll processes to improve data quality, compliance and customer experience. Ensure robust governance, quality assurance and escalation arrangements are in place. Leadership & Team Management Provide leadership and day-to-day management of the payroll and/or pay and reward team. Set objectives, manage performance and support the development of team members, ensuring skills coverage and succession planning. Promote a high-performing, customer-focused culture with a strong emphasis on accuracy, professionalism and continuous improvement. Ensure the team operates in line with Council policies, values and professional standards. Trade Union & Stakeholder Engagement Act as the Councils lead professional advisor on pay and reward matters in formal and informal engagement with Trade Unions. Support consultation and negotiation on changes to pay, reward and related policies, maintaining constructive industrial relations. Prepare reports, proposals and briefing papers for Joint Negotiating Committees, senior leadership and elected Members as required. Compliance & Risk Ensure all pay and reward arrangements comply with: NJC terms and conditions Equal pay and employment legislation Local government best practice Support audits, reviews and inspections relating to pay, reward and payroll. Identify and manage risks associated with pay and payroll delivery. Knowledge, Skills and Experience Essential Significant experience working in a UK Local Authority in a senior pay, reward or payroll-related role. Extensive working knowledge of NJC pay, terms and conditions and their practical application. Proven experience of reviewing and developing pay structures, paylines and local conventions. Strong analytical skills with experience of pay modelling, benchmarking and market analysis. Demonstrable experience of working constructively with Trade Unions, including consultation and negotiation. Hands-on experience of using Unit4 (ERP) for payroll and/or pay and reward processes. A recognised payroll qualification (e.g. CIPP) or equivalent relevant professional qualification or experience. Proven experience of managing and developing a team, including performance management and workforce planning. Experience of reviewing and managing supplementary allowances, including market supplements, shift pay, on-call and standby arrangements. Desirable Experience of leading payroll or pay transformation or service improvement programmes. Knowledge of job evaluation schemes used in local government. Experience of presenting complex pay and reward issues to senior leaders or elected Members. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jun 16, 2026
Contractor
Pay and Reward Manager Slough Contract £370.40 per day PAYE or £500 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Pay and Reward Manager. Minimum 2 days in the office. The Pay, Reward and Payroll Manager is responsible for leading the organisation s pay, reward and payroll framework, ensuring it supports organisational objectives, workforce sustainability and financial governance. The role provides strategic and operational leadership across pay structures, reward mechanisms, payroll delivery and market competitiveness. The postholder will ensure pay and reward arrangements are equitable, transparent, legally compliant and responsive to labour market pressures, while maintaining strong payroll controls and service resilience. The role requires significant analytical expertise, strong leadership capability and the ability to work in partnership with Trade Unions, senior leaders and key stakeholders to deliver effective and sustainable reward solutions. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Pay & Reward Strategy and Governance Lead the review, development and maintenance of local pay and reward conventions, ensuring alignment with NJC arrangements, Council policies and workforce requirements. Develop and review paylines and pay structures to ensure the Council remains competitive with neighbouring local authorities within a 25-mile radius. Ensure pay and reward arrangements are fair, transparent, legally compliant and support recruitment and retention objectives. Provide expert professional advice on pay and reward matters to senior leaders, Members and stakeholders. Pay & Reward Analysis and Market Intelligence Lead detailed pay and reward analysis, using internal and external data to assess competitiveness, affordability and equal pay risk. Undertake regular benchmarking and market analysis, comparing NJC spinal points, local conventions and market pressures across comparable authorities. Develop evidence-based business cases to support changes to pay structures, market supplements and allowances. Monitor the impact of pay decisions on recruitment, retention, turnover and workforce planning, making recommendations for improvement. Translate complex pay data into clear, accessible insight to support decision-making. Supplementary Allowances & Enhancements Review, develop and maintain supplementary allowance frameworks, including but not limited to: Market supplements Shift pay On-call allowances Standby payments Ensure allowances are applied consistently, transparently and in line with policy, governance and NJC guidance. Establish clear approval, review and withdrawal processes for allowances, ensuring appropriate documentation and audit trails. Payroll & Continuous Improvement Lead a programme of continuous improvement across payroll and pay-related processes, driving efficiency, accuracy and service resilience. Identify, assess and mitigate single points of failure through process redesign, cross-skilling, documentation and system optimisation. Champion the effective use of Unit4 (ERP) to streamline workflows, reduce manual intervention and strengthen controls. Review end-to-end payroll processes to improve data quality, compliance and customer experience. Ensure robust governance, quality assurance and escalation arrangements are in place. Leadership & Team Management Provide leadership and day-to-day management of the payroll and/or pay and reward team. Set objectives, manage performance and support the development of team members, ensuring skills coverage and succession planning. Promote a high-performing, customer-focused culture with a strong emphasis on accuracy, professionalism and continuous improvement. Ensure the team operates in line with Council policies, values and professional standards. Trade Union & Stakeholder Engagement Act as the Councils lead professional advisor on pay and reward matters in formal and informal engagement with Trade Unions. Support consultation and negotiation on changes to pay, reward and related policies, maintaining constructive industrial relations. Prepare reports, proposals and briefing papers for Joint Negotiating Committees, senior leadership and elected Members as required. Compliance & Risk Ensure all pay and reward arrangements comply with: NJC terms and conditions Equal pay and employment legislation Local government best practice Support audits, reviews and inspections relating to pay, reward and payroll. Identify and manage risks associated with pay and payroll delivery. Knowledge, Skills and Experience Essential Significant experience working in a UK Local Authority in a senior pay, reward or payroll-related role. Extensive working knowledge of NJC pay, terms and conditions and their practical application. Proven experience of reviewing and developing pay structures, paylines and local conventions. Strong analytical skills with experience of pay modelling, benchmarking and market analysis. Demonstrable experience of working constructively with Trade Unions, including consultation and negotiation. Hands-on experience of using Unit4 (ERP) for payroll and/or pay and reward processes. A recognised payroll qualification (e.g. CIPP) or equivalent relevant professional qualification or experience. Proven experience of managing and developing a team, including performance management and workforce planning. Experience of reviewing and managing supplementary allowances, including market supplements, shift pay, on-call and standby arrangements. Desirable Experience of leading payroll or pay transformation or service improvement programmes. Knowledge of job evaluation schemes used in local government. Experience of presenting complex pay and reward issues to senior leaders or elected Members. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Bakery Customer Service Assistant We are a new bakery opening in Copthorne village, and we are really excited for the opening due in September. We're looking for friendly, enthusiastic and reliable Bakery Customer Service Assistants to join our team and help create an exceptional experience for every customer who walks through our doors. The Role As a Bakery Customer Service Assistant, you will be the face of our bakery, providing excellent customer service while helping to maintain a welcoming, clean and well-stocked shop environment. We will be running two different shift patterns: 7.30am - 12pm Monday - Sunday 12pm - 4.30pm Monday - Sunday The Employee is required to work one weekend day (either Saturday or Sunday) each week as part of their normal working hours. Please in your attached cover letter, let us know what hours and days you would be looking to work. If there are any queries please let us know. Key Responsibilities Greeting customers warmly and providing outstanding customer service Serving bread, pastries, cakes and other bakery products Preparing and serving hot and cold drinks Operating the till and handling payments accurately Replenishing displays and ensuring products are presented attractively Maintaining cleanliness and food hygiene standards throughout the bakery Assisting with opening and closing procedures Answering customer questions about products and ingredients Supporting colleagues to ensure smooth day-to-day operations What We're Looking For A positive, friendly and professional attitude Excellent communication and interpersonal skills A genuine passion for customer service Ability to work efficiently in a busy environment Good attention to detail and presentation Reliability and punctuality Previous retail, hospitality or café experience is desirable but not essential, as full training will be provided Food hygiene certification desired - but we are happy to provide training if not already obtained. What We Offer Competitive pay Staff discount on bakery products and drinks Training and development opportunities A supportive and friendly working environment The opportunity to be part of a brand new exciting bakery business If you enjoy working with people, take pride in delivering great service and would like to be part of a passionate bakery team, we'd love to hear from you.
Jun 16, 2026
Full time
Bakery Customer Service Assistant We are a new bakery opening in Copthorne village, and we are really excited for the opening due in September. We're looking for friendly, enthusiastic and reliable Bakery Customer Service Assistants to join our team and help create an exceptional experience for every customer who walks through our doors. The Role As a Bakery Customer Service Assistant, you will be the face of our bakery, providing excellent customer service while helping to maintain a welcoming, clean and well-stocked shop environment. We will be running two different shift patterns: 7.30am - 12pm Monday - Sunday 12pm - 4.30pm Monday - Sunday The Employee is required to work one weekend day (either Saturday or Sunday) each week as part of their normal working hours. Please in your attached cover letter, let us know what hours and days you would be looking to work. If there are any queries please let us know. Key Responsibilities Greeting customers warmly and providing outstanding customer service Serving bread, pastries, cakes and other bakery products Preparing and serving hot and cold drinks Operating the till and handling payments accurately Replenishing displays and ensuring products are presented attractively Maintaining cleanliness and food hygiene standards throughout the bakery Assisting with opening and closing procedures Answering customer questions about products and ingredients Supporting colleagues to ensure smooth day-to-day operations What We're Looking For A positive, friendly and professional attitude Excellent communication and interpersonal skills A genuine passion for customer service Ability to work efficiently in a busy environment Good attention to detail and presentation Reliability and punctuality Previous retail, hospitality or café experience is desirable but not essential, as full training will be provided Food hygiene certification desired - but we are happy to provide training if not already obtained. What We Offer Competitive pay Staff discount on bakery products and drinks Training and development opportunities A supportive and friendly working environment The opportunity to be part of a brand new exciting bakery business If you enjoy working with people, take pride in delivering great service and would like to be part of a passionate bakery team, we'd love to hear from you.
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Jun 16, 2026
Full time
Customer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a stressful claims journey. You'll provide reassurance, guidance and empathetic support, helping customers feel confident they're in safe hands at every stage. We're one of the UK's leading insurance providers, supporting millions of customers when they need us most. Our Home Claims teams play a vital role in helping customers recover after damage to their homes, delivering peace of mind and expert support during challenging times. A bit about the job: Acting as the first point of contact for customers calling about their home insurance claims Providing clear, empathetic guidance and professional support throughout the claims journey Managing customer expectations and helping guide them through next steps Working towards individual and team performance targets while maintaining excellent customer outcomes Confidently using technology and multiple systems to manage claims accurately and efficiently Skills and experience we're looking for: A resilient, enthusiastic and customer focused approach The ability to thrive in a fast paced, target driven role with a positive, team focused mindset The ability to remain calm, empathetic and professional in challenging situations Strong communication skills are essential Good IT skills and confident using Microsoft packages e.g. Outlook and Word Customer Service or Claims handling experience is desired Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but most colleagues spend at least 50% of their time in the office, combining flexibility with valuable time together with colleagues. Our Home Claims teams are available Monday - Friday 08:00 - 20.00 and Saturday 09:00 - 17:00. In these roles you'll work shifts across these days which we'll share more about, and your 6-8 weeks training, during your application. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary of £26,700 (depending on location, skills, experience, and qualifications). Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Aviva is for Everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still encourage you to apply. We consider all forms of flexible working, including part time and job share arrangements. We flex locations, hours and working patterns to suit our customers, business and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining flexibility with time together with colleagues. How to apply We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Peter at .
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Jun 16, 2026
Full time
Key Account Manager UK South (Hybrid / Remote - 1-2 days per month in office) £55,000 - £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. Act as the primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify opportunities for account growth including upselling, cross-selling, and contract expansion. Develop and manage revenue and growth plans across assigned accounts. Lead contract renewals and commercial negotiations. Proactively identify and mitigate risks relating to customer retention and satisfaction. Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required Minimum 5 years' experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses. Strong experience working with Microsoft Dynamics 365 Business Central environments. Proven ability to manage complex customer relationships involving multiple stakeholders. Strong commercial awareness with experience driving account growth and customer retention. Strategic mindset with the ability to focus on long-term customer value. Excellent communication and relationship-building skills, with confidence engaging at senior leadership level. Highly organised with strong prioritisation and account management capabilities. Comfortable working autonomously and taking ownership of customer outcomes. Experience using HubSpot CRM would be advantageous. Benefits Competitive annual leave entitlement, including your birthday off. Pension scheme available from day one. Critical Illness and Death in Service cover. Electric Vehicle Salary Sacrifice Scheme. Employee Assistance Programme. Ongoing professional development and Microsoft certification training. Modern, digitally focused working environment with access to the latest Microsoft technologies. Supportive company culture with a strong focus on wellbeing and employee development.
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jun 16, 2026
Full time
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Customer Service Advisor Andover Permanent £24,800 per annum ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude. The Role: You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment. Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call. Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer. You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details Requirements: Previous experience in customer facing roles or roles in the service industry. Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. Able to have courageous conversations. Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases. Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jun 15, 2026
Full time
Customer Service Advisor Andover Permanent £24,800 per annum ARM have an exciting opportunity for a Customer Service Advisor, You?ll take a positive approach to coaching and embrace learning and change with a great flexible attitude. The Role: You?ll be motivated to continually meet and exceed targets and able to deal with multiple tasks at once in a very dynamic and busy environment. Having good communication skills is vital in this role as you will be expected to deal with a wide range of issues from reporting repairs to tenancy management, demonstrating empathy and rapport in every call. Some calls can be complex and challenging, you?ll ensure you use the knowledge base to ask effective questions to deliver the correct outcome for the customer. You?ll be expected to adhere to data protection legislation, checking customer information and updating personal details Requirements: Previous experience in customer facing roles or roles in the service industry. Ability to ask effective questions and demonstrate active listening whilst having a great conversation and getting to the heart of the matter. Able to have courageous conversations. Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases. Ability to communicate effectively with internal departments and suppliers, able to handle enquiries in a confident, professional and competent manner. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
A Local Authority in Worcestershire is seeking a proactive Charges Advisor to join their Housing Income team on a 3-month contract. This is an excellent opportunity to play a key role in delivering an effective service charge process for tenants and leaseholders while providing outstanding customer service. In this role, you will manage service charge queries and complaints, support the annual rent and service charge setting process, and ensure charges are accurately applied and invoiced. You will also assist with the recovery of former tenant arrears and housing debts, investigate appeals and complaints, and support responses to Ombudsman enquiries and legal challenges where required. To be successful, you will have experience working within a financial, accounting, income collection, or housing income environment. You will be confident analysing data, interpreting customer accounts, and providing clear advice to customers and stakeholders. Knowledge of housing legislation, service charges, or debt recovery processes are required. This is a fantastic opportunity to join a supportive local authority team and make an immediate impact within a busy Housing Income service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Jun 15, 2026
Contractor
A Local Authority in Worcestershire is seeking a proactive Charges Advisor to join their Housing Income team on a 3-month contract. This is an excellent opportunity to play a key role in delivering an effective service charge process for tenants and leaseholders while providing outstanding customer service. In this role, you will manage service charge queries and complaints, support the annual rent and service charge setting process, and ensure charges are accurately applied and invoiced. You will also assist with the recovery of former tenant arrears and housing debts, investigate appeals and complaints, and support responses to Ombudsman enquiries and legal challenges where required. To be successful, you will have experience working within a financial, accounting, income collection, or housing income environment. You will be confident analysing data, interpreting customer accounts, and providing clear advice to customers and stakeholders. Knowledge of housing legislation, service charges, or debt recovery processes are required. This is a fantastic opportunity to join a supportive local authority team and make an immediate impact within a busy Housing Income service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Jun 15, 2026
Contractor
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Wallace Hind Selection LTD
Northampton, Northamptonshire
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Jun 15, 2026
Contractor
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Account Manager Location: Hybrid, Office base in Cardiff CF15 7QZ Initially in the office three days per week Salary: £30,000 - £40,000 per annum, DOE + Up to £10,000 commission! Contract Type: Full-time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington plc, is looking for a proactive, relationship-focused Account Manager to take ownership of a portfolio of valued customers and drive meaningful growth. This is a fantastic opportunity for someone who loves building strong partnerships, uncovering new opportunities, and delivering real commercial impact. You ll be responsible for managing around 130 client accounts, nurturing existing relationships while identifying opportunities to expand and deepen engagement. If you enjoy working closely with customers, spotting upsell and cross-sell opportunities, and delivering exceptional service, this role is for you! Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Delivering targeted annual sales revenue from your assigned account portfolio Building and maintaining strong, long-term relationships with clients, expanding contact points across accounts Following up on incoming enquiries and referrals to maximise opportunities Generating further business through new buyers, departments, and regions within existing accounts Identifying and converting upsell and cross-sell opportunities Conducting discovery meetings and delivering engaging sales presentations Producing tailored proposals and accurate pricing aligned with target margins Maintaining accurate pipeline tracking and customer records within Sage CRM Acting as the customer s representative internally to ensure services are delivered to expectation Developing strong product and sector knowledge to provide trusted advice to customers Collaborating with Account Managers, Business Development Executives, and wider teams to maximise revenue Ensuring adherence to systems and processes in line with ISO 9001:2015 standards Supporting additional tasks as required by the Sales Director What s the Best Thing About This Role You ll have the opportunity to truly own and grow your accounts, building meaningful relationships and becoming a trusted advisor to your customers. With a strong mix of account management and commercial development, you can make a tangible impact on both customer success and company growth. What s the Most Challenging Thing About This Role Balancing relationship management with consistent revenue growth requires focus, organisation, and a proactive mindset. You ll need to continuously identify new opportunities while maintaining high service levels across a large portfolio of accounts. What We re Looking For To be successful in this role, you must have/be: Confidence in conducting customer meetings, presentations, and commercial discussions A self-motivated, proactive, and resilient approach to sales activity Experience managing opportunities within a structured sales pipeline Excellent communication and relationship-building skills Strong collaboration skills with SDRs, Marketing, and wider commercial teams Comfort working towards activity and revenue KPIs Strong organisational and CRM management capabilities A commercially aware, consultative sales approach To be successful in this role, it would be great if you have: Experience selling training, consultancy, or professional services Knowledge of health, safety, environmental, or compliance sectors We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Astutis Ltd is a leading provider of training and consultancy solutions, empowering organisations to create safer and more sustainable workplaces. As part of Wilmington Plc, we combine expert knowledge with innovative learning to deliver measurable results for our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 15, 2026
Full time
Account Manager Location: Hybrid, Office base in Cardiff CF15 7QZ Initially in the office three days per week Salary: £30,000 - £40,000 per annum, DOE + Up to £10,000 commission! Contract Type: Full-time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Astutis, part of Wilmington plc, is looking for a proactive, relationship-focused Account Manager to take ownership of a portfolio of valued customers and drive meaningful growth. This is a fantastic opportunity for someone who loves building strong partnerships, uncovering new opportunities, and delivering real commercial impact. You ll be responsible for managing around 130 client accounts, nurturing existing relationships while identifying opportunities to expand and deepen engagement. If you enjoy working closely with customers, spotting upsell and cross-sell opportunities, and delivering exceptional service, this role is for you! Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Delivering targeted annual sales revenue from your assigned account portfolio Building and maintaining strong, long-term relationships with clients, expanding contact points across accounts Following up on incoming enquiries and referrals to maximise opportunities Generating further business through new buyers, departments, and regions within existing accounts Identifying and converting upsell and cross-sell opportunities Conducting discovery meetings and delivering engaging sales presentations Producing tailored proposals and accurate pricing aligned with target margins Maintaining accurate pipeline tracking and customer records within Sage CRM Acting as the customer s representative internally to ensure services are delivered to expectation Developing strong product and sector knowledge to provide trusted advice to customers Collaborating with Account Managers, Business Development Executives, and wider teams to maximise revenue Ensuring adherence to systems and processes in line with ISO 9001:2015 standards Supporting additional tasks as required by the Sales Director What s the Best Thing About This Role You ll have the opportunity to truly own and grow your accounts, building meaningful relationships and becoming a trusted advisor to your customers. With a strong mix of account management and commercial development, you can make a tangible impact on both customer success and company growth. What s the Most Challenging Thing About This Role Balancing relationship management with consistent revenue growth requires focus, organisation, and a proactive mindset. You ll need to continuously identify new opportunities while maintaining high service levels across a large portfolio of accounts. What We re Looking For To be successful in this role, you must have/be: Confidence in conducting customer meetings, presentations, and commercial discussions A self-motivated, proactive, and resilient approach to sales activity Experience managing opportunities within a structured sales pipeline Excellent communication and relationship-building skills Strong collaboration skills with SDRs, Marketing, and wider commercial teams Comfort working towards activity and revenue KPIs Strong organisational and CRM management capabilities A commercially aware, consultative sales approach To be successful in this role, it would be great if you have: Experience selling training, consultancy, or professional services Knowledge of health, safety, environmental, or compliance sectors We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Astutis Ltd is a leading provider of training and consultancy solutions, empowering organisations to create safer and more sustainable workplaces. As part of Wilmington Plc, we combine expert knowledge with innovative learning to deliver measurable results for our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Wallace Hind Selection LTD
Cambridge, Cambridgeshire
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Jun 15, 2026
Contractor
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Mortgage Advisor Our client, a Financial Services brokerage and forward thinking operation, is seeking a qualified and experienced Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £29,000 Basic Salary, £2,500 Car Allowance £60,000 - £65,000+ On Target Earnings Uncapped Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready to take things to the next level, progress your skills as well as your earnings in a new and exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 15, 2026
Full time
Mortgage Advisor Our client, a Financial Services brokerage and forward thinking operation, is seeking a qualified and experienced Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £29,000 Basic Salary, £2,500 Car Allowance £60,000 - £65,000+ On Target Earnings Uncapped Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready to take things to the next level, progress your skills as well as your earnings in a new and exciting and lucrative career? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Wolviston Management Services
Eaglescliffe, County Durham
AI / Automation Solutions Consultant Location: North East England (Hybrid) Salary: Competitive + Benefits About the Role We are looking for an AI / Automation Solutions Consultant to join our growing technology team and help customers unlock the potential of Artificial Intelligence, Automation and Modern Workplace technologies. This is a customer-facing role that combines technical expertise, solution design and consultancy. You will work closely with customers to understand business challenges, identify opportunities for automation and AI adoption, and design practical solutions that deliver measurable business value. The successful candidate will play a key role in shaping our AI and automation capability, helping organisations move beyond experimentation and into real-world implementation. Key Responsibilities: Customer Discovery & Consultancy Engage with customers to understand business processes, challenges and objectives Facilitate discovery workshops and requirements-gathering sessions Identify opportunities for AI, automation and process improvement Translate business requirements into practical technical solutions Act as a trusted advisor throughout the customer journey Solution Design & Delivery Design and implement AI and automation solutions for customers Build proof of concepts and production-ready solutions Develop workflows, automations and integrations using Microsoft technologies Support the implementation of Microsoft Copilot and AI-powered business solutions Deliver solutions that improve productivity, efficiency and user experience Ensure solutions are secure, scalable and aligned with best practice Innovation & Capability Development Stay up to date with emerging AI and automation technologies Contribute to the development of new service offerings and customer solutions Identify opportunities to enhance existing services through AI and automation Support internal knowledge sharing and capability development Help shape the future direction of the organisation's AI and automation offering Skills & Experience (Essential): Experience delivering AI, automation or digital transformation solutions Strong understanding of Microsoft 365, Azure and Modern Workplace technologies Experience working directly with customers to gather requirements and design solutions Knowledge of workflow automation, business process improvement and systems integration Strong problem-solving and analytical skills Excellent communication and stakeholder management abilities Ability to translate technical concepts into clear business outcomes Desirable Experience with Microsoft Copilot Studio Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI) Experience with Azure AI Services and Azure OpenAI Experience within an MSP, consultancy or customer-facing technology environment Microsoft certifications across Azure, AI or Power Platform Experience delivering customer workshops and solution demonstrations What Success Looks Like Success in this role isn't measured by lines of code written. It's measured by helping customers work smarter, automate repetitive tasks, improve decision-making and realise genuine business value from AI and automation technologies. You'll become a trusted advisor to customers whilst helping shape and grow a modern AI and automation capability within a progressive technology business. Personal Attributes Naturally curious about emerging technology Commercially aware and customer-focused Passionate about solving business problems Comfortable engaging with stakeholders at all levels Self-motivated and eager to learn Excited by the opportunity to build something new and make a genuine impact
Jun 15, 2026
Full time
AI / Automation Solutions Consultant Location: North East England (Hybrid) Salary: Competitive + Benefits About the Role We are looking for an AI / Automation Solutions Consultant to join our growing technology team and help customers unlock the potential of Artificial Intelligence, Automation and Modern Workplace technologies. This is a customer-facing role that combines technical expertise, solution design and consultancy. You will work closely with customers to understand business challenges, identify opportunities for automation and AI adoption, and design practical solutions that deliver measurable business value. The successful candidate will play a key role in shaping our AI and automation capability, helping organisations move beyond experimentation and into real-world implementation. Key Responsibilities: Customer Discovery & Consultancy Engage with customers to understand business processes, challenges and objectives Facilitate discovery workshops and requirements-gathering sessions Identify opportunities for AI, automation and process improvement Translate business requirements into practical technical solutions Act as a trusted advisor throughout the customer journey Solution Design & Delivery Design and implement AI and automation solutions for customers Build proof of concepts and production-ready solutions Develop workflows, automations and integrations using Microsoft technologies Support the implementation of Microsoft Copilot and AI-powered business solutions Deliver solutions that improve productivity, efficiency and user experience Ensure solutions are secure, scalable and aligned with best practice Innovation & Capability Development Stay up to date with emerging AI and automation technologies Contribute to the development of new service offerings and customer solutions Identify opportunities to enhance existing services through AI and automation Support internal knowledge sharing and capability development Help shape the future direction of the organisation's AI and automation offering Skills & Experience (Essential): Experience delivering AI, automation or digital transformation solutions Strong understanding of Microsoft 365, Azure and Modern Workplace technologies Experience working directly with customers to gather requirements and design solutions Knowledge of workflow automation, business process improvement and systems integration Strong problem-solving and analytical skills Excellent communication and stakeholder management abilities Ability to translate technical concepts into clear business outcomes Desirable Experience with Microsoft Copilot Studio Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI) Experience with Azure AI Services and Azure OpenAI Experience within an MSP, consultancy or customer-facing technology environment Microsoft certifications across Azure, AI or Power Platform Experience delivering customer workshops and solution demonstrations What Success Looks Like Success in this role isn't measured by lines of code written. It's measured by helping customers work smarter, automate repetitive tasks, improve decision-making and realise genuine business value from AI and automation technologies. You'll become a trusted advisor to customers whilst helping shape and grow a modern AI and automation capability within a progressive technology business. Personal Attributes Naturally curious about emerging technology Commercially aware and customer-focused Passionate about solving business problems Comfortable engaging with stakeholders at all levels Self-motivated and eager to learn Excited by the opportunity to build something new and make a genuine impact
Lynx Employment Services Ltd
Astwood Bank, Worcestershire
Our client is looking for a Chargers Advisor for Housing for a temporary 3-month contract to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration-related complaints and queries from customers, ensuring that the customer experience is positive, professional and compliant, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write-off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resulting from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry Requirements: Experience of working in a financial, accounting, or income service Knowledge and experience of using and interpreting data and customer accounts to provide advice Knowledge of housing legislation or debt recovery This is a Hybrid role, ideally working from home 3 days with 2 days in the office
Jun 15, 2026
Seasonal
Our client is looking for a Chargers Advisor for Housing for a temporary 3-month contract to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. Responsibilities will include: Service charge administration-related complaints and queries from customers, ensuring that the customer experience is positive, professional and compliant, within set timescales Support the annual rent and service charge setting process to ensure that estimates and actuals are comprehensive and accurate With support and direction from Officers and Managers, you will be responsible for the collection and enforcement of former tenant charges and housing debts, including write-off proposals where required Analyse data and ensure charges are accurately applied to accounts and invoiced Support investigations resulting from appeals, complaints, and enquiries and in the event of legal challenge, Judicial Review or Ombudsman Enquiry Requirements: Experience of working in a financial, accounting, or income service Knowledge and experience of using and interpreting data and customer accounts to provide advice Knowledge of housing legislation or debt recovery This is a Hybrid role, ideally working from home 3 days with 2 days in the office
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Jun 15, 2026
Contractor
Are you a Registered Nurse with ICU / Critical Care experience working with ventilated patients? Or an ODP, ANP, or Outreach Nurse, with an A&E background. Are you an Applications Specialist or Clinical Nurse Adviser backgrounds searching for a fresh challenge? This is a field-based role, delivering clinical customer and device support. This is initially an 18-month work contract, offering the chance to work with the very best products & customer training programme in the world. BASIC SALARY: £43,000 - £46,000 BENEFITS: Performance Bonus of £6,500 (paid annually in January) Pension (up to 8% and matched by company) Company Car Group Income Protection Private Healthcare including dental and optical Life Assurance Cover Mobile Phone and Laptop LOCATION: Field-based, covering Northamptonshire, Derbyshire, Nottinghamshire, Coventry, Lincolnshire, Bedfordshire, Buckinghamshire and Hertfordshire COMMUTABLE LOCATIONS: Northampton, Kettering, Milton Keynes, Stevenage, Bedford, Luton, Cambridge, Peterborough JOB DESCRIPTION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Initially, an 18-month fixed-term work contract with potential for a future permanent position, this home & field- based role is visiting customer sites (hospitals), providing the necessary clinical support for our customer base across a wide territory. You will also be required to occasionally visit our Midlands Headquarters and therefore be comfortable with the level of travel involved. KEY RESPONSIBILITIES: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU As our Clinical Nurse Advisor, you will: Deliver the customer training plan across the appropriate segments in hospital settings, effectively transferring knowledge and empowering customers to use our ventilators / technology effectively Comply with mandatory training and attend local and abroad training programs as required Collaborate with senior management, clinical, marketing and distributor teams to develop innovative activities to achieve sales targets, allowing us to gain market share and differentiate from competitors. Maintain and develop relationships with KOLs and strategically important clinical and economic stakeholders. Maintain knowledge of competitors' products, activities and strategies in the market. Execute specific customer development and training programs by providing full clinical education and support for the ventilators in hospital accounts. This includes conducting clinical trials and direct patient bedside training. PERSON SPECIFICATION: Clinical Nurse Advisor, Clinical Applications Specialist: Critical Care, Intensive Care, Ventilators - A&E, ODP, ADP, ICU, CCU Ideally, you will have the following characteristics and experiences: Critical Care background - beneficial Registered nurse with ICU / CCU or A&E education worked with ventilated patients (or keen to train in these areas) Strong knowledge of ventilation strategies depending on indications and different patient categories Ability to build strong relationships fast. Capacity to gain in-depth product and procedural knowledge linked to awareness of the acute and critical care sector. Ability to communicate effectively with all key stakeholders within ICU, Emergency room & wards. Self-disciplined, organised, take ownership and responsibility for business objectives and project execution. Able to positively influence thinking, behaviour and gain end user commitment. Competency with advanced Microsoft: Word, Excel, PowerPoint & Outlook. Full and clean driving license. Ability to articulate key product messaging to increase customer compliance with our technology & driving care strategies to improve patient outcomes. OUR COMPANY: We are a high-quality international branded manufacturer of ground-breaking and highly innovative MedTech product solutions. These solutions have been credited as genuine game changers within the medical devices and equipment market. As technology leaders within respiratory medicine, our product range is recession resistant. This has been particularly relevant within the current climate. We are constantly developing our customer channels through targeting new products and winning new clients. Our values include strong ethics, coupled with an emphasis on customer delight. This has resulted in the highest levels of clinical engagement. Our results speak for themselves: world-class manufacturing, premium branding, very high staff retention and fantastic camaraderie! It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Clinical Nurse Advisor, Clinical Applications Specialist, Critical Care, Intensive Care, Patient Ventilators, A&E, ODP, ADP, ICU, CCU INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18520, Wallace Hind Selection
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 15, 2026
Full time
Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? £27,000 Basic Salary, £2,500 Car Allowance, £55,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.