30 jobs found

Interesting and varied, newly created HR and Health and safety coordination role in this expanding engineering company. This role offers exceptional career development prospects. Is this what you're looking for? A varied HR coordination role where you're trusted as the go-to person for HR admin and employee queries The chance to shape on boarding, training and compliance , not just "keep the wheels turning" A hands-on Health & Safety coordination remit (coordination/management rather than a technical H&S specialist role) Exposure to a high-quality manufacturing environment supplying a range of industries, with involvement in standards and customer requirements. Working closely with an external Health & Safety consultant while building a positive safety culture internally The role As HR & Health & Safety Coordinator , you'll support people management processes across the business and coordinate Health & Safety activity to ensure legal and customer compliance. You'll be the primary point of contact for HR administration and employee relations matters, partnering with managers and external support where needed. Key responsibilities Human Resources Coordinate recruitment activity and support hiring managers Prepare contracts, offer letters and on boarding documentation Manage induction programmes; maintain employee records/HR systems Support managers with disciplinary, grievance, capability and absence processes Ensure HR policies and procedures are applied consistently and confidentially Track holidays, sickness and leave; produce HR reports/management information Support payroll administration by providing accurate employee data Coordinate contractor risk assessments and support handbook activity Manage compliance questionnaires. Learning & Development Maintain training matrices and competency records Coordinate internal/external training, mandatory training and renewals Support apprenticeship/workforce development initiatives (where applicable) Health & Safety Coordination Coordinate the company H&S management system and related documentation Liaise with external H&S consultant to support legal and customer compliance Schedule/track risk assessment reviews, inspections and audits Maintain accident/incident/near-miss records and track corrective actions Organise toolbox talks, inductions and safety briefings; promote safety culture Prepare monthly H&S reports and KPI dashboards Support customer/regulatory visits and audits Experience & qualifications HR/People Coordinator/Office Manager experience (ideally within manufacturing/engineering/aerospace) Good understanding of UK employment legislation and HR best practice Confident handling confidential records and coordinating compliance/training activity CIPD Level 3 or Level 5 Skills Strong communication and relationship-building Excellent organisation, attention to detail and prioritisation Practical problem-solving and solid MS Office skills This is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.

Job Title: Finance Apprentice Team: Finance Location: Hybrid - Home and London. Status: 24 Months Fixed Term Contract This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range at £25,813, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. Context and purpose of role The Finance Apprentice will play a crucial role in supporting the Finance team to deliver our strategy. The Apprentice will undertake a structured Level 3 Assistant Accountant training programme, combining work-based learning with academic study to develop practical accounting, financial and administrative skills. During the apprenticeship, the Finance Apprentice will gain experience across key finance activities, including purchase and sales ledger processing, financial administration, and supporting core accounting processes such as reconciliations and reporting. This role offers a strong foundation for a career in finance, providing exposure to financial operations as well as insight into financial accounting and business partnering in a supportive and friendly team environment. Key responsibilities • Assist with purchase and sales ledger processes • Support reconciliations and month-end activities • Maintain and update finance system, records, and files • Assist in preparing reports, presentations, and spreadsheets • Perform general administration duties, including management of finance team email inbox • Schedule and coordinate meetings, appointments, and travel arrangements • Ensure accuracy and confidentiality of information • Support finance projects and continuous improvement Other • Undertake other duties as may reasonably be required Impact The Finance Apprentice contributes to the smooth running of the finance function by supporting both day-to-day operations and core accounting processes, while developing skills for future progression. The person Apprenticeship Framework • Commitment to completing a Level 3 Assistant Accountant Apprenticeship and maintaining the training provider standards. Qualifications • GCSEs (or equivalent) including English and Mathematics at grade 4/C or above • Must meet Level 3 apprenticeship entry requirements (A Level in Accounting, Level 2 AAT, passed the Consolidation Test in the Intro to Bookkeeping course, BTRN and BKCL, Level 1 or Level 2 City & Guilds in Bookkeeping and Accounts, or ITBK and POBC) • Willingness to undertake the Level 3 Assistant Accountant Apprenticeship Knowledge, Skills and Experience Knowledge • Excel and Microsoft Office skills • Practical exposure to finance or bookkeeping • Understanding of basic financial processes Skills • Proven communication both written and verbal • Analytical thinking • Understand and able to work with confidential information • Ability to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where required Personal Attributes • Proactive and organised • Attention to detail. • Professional and adaptable • Motivated to build a career in finance Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Recruitment Administrator- Barnstaple (Part time role) Are you an organised and proactive Recruitment Administrator looking to join a growing family business where you can make a genuine impact? We're supporting a well-established and values-driven business in their search for a Recruitment Administrator to support recruitment activity across multiple sites. This is an excellent opportunity for someone with recruitment experience who enjoys building relationships, delivering a positive candidate journey and working in a fast-paced environment. Reporting to the HR Manager, you'll play a key role in attracting, engaging and onboarding talent across the business, while also providing occasional HR administrative support where required. What you'll be doing Supporting the end-to-end recruitment process across the group. Driving high-volume recruitment activity, particularly for factory-based vacancies. Supporting recruitment campaigns and selection activities. Coordinating onboarding activities and ensuring all new starter documentation is completed accurately. Arranging and coordinating interviews between candidates and hiring managers. Conducting site tours for prospective employees. Posting vacancies across job boards, social media channels and company platforms. Building relationships with recruitment agencies, colleges, apprenticeship providers and training organisations. Attending recruitment fairs and careers events Maintaining recruitment records, candidate databases and recruitment KPIs. Producing recruitment reports, including applicant-to-hire conversion metrics. What experience we're looking for A minimum of 1 year's recruitment experience is essential. Previous recruitment administration or HR administration experience would be advantageous. Excellent communication and interpersonal skills. Confident engaging with candidates, managers and external stakeholders. Strong organisational skills with excellent attention to detail. Comfortable managing multiple priorities and working to deadlines. Proficient in Microsoft Office and recruitment systems. Experience using social media and online platforms to attract candidates. Professional, approachable and able to handle confidential information appropriately. A full UK driving licence is essential. What will you get in return: Salary of 24,000 (Pro rata) Fully Office based Hours: Part Time: Monday to Friday, 4 hours per day or alternative hours considered Cycle to Work scheme. 28 days annual leave including bank holidays. Employee discount scheme. Company pension scheme. Free Employee Assistance Programme (EAP). Regular team-building activities. 1,000 employee referral scheme. If you're looking for a varied recruitment role where no two days are the same and you can play a key part in helping a growing business attract and retain great people, we'd love to hear from you.

Recruitment Administrator- Barnstaple (Full and Part time role considered) Are you an organised and proactive Recruitment Administrator looking to join a growing family business where you can make a genuine impact? We're supporting a well-established and values-driven business in their search for a Recruitment Administrator to support recruitment activity across multiple sites. This is an excellent opportunity for someone with recruitment experience who enjoys building relationships, delivering a positive candidate journey and working in a fast-paced environment. Reporting to the HR Manager, you'll play a key role in attracting, engaging and onboarding talent across the business, while also providing occasional HR administrative support where required. What you'll be doing Supporting the end-to-end recruitment process across the group. Driving high-volume recruitment activity, particularly for factory-based vacancies. Supporting recruitment campaigns and selection activities. Coordinating onboarding activities and ensuring all new starter documentation is completed accurately. Arranging and coordinating interviews between candidates and hiring managers. Conducting site tours for prospective employees. Posting vacancies across job boards, social media channels and company platforms. Building relationships with recruitment agencies, colleges, apprenticeship providers and training organisations. Attending recruitment fairs and careers events Maintaining recruitment records, candidate databases and recruitment KPIs. Producing recruitment reports, including applicant-to-hire conversion metrics. What experience we're looking for A minimum of 1 year's recruitment experience is essential. Previous recruitment administration or HR administration experience would be advantageous. Excellent communication and interpersonal skills. Confident engaging with candidates, managers and external stakeholders. Strong organisational skills with excellent attention to detail. Comfortable managing multiple priorities and working to deadlines. Proficient in Microsoft Office and recruitment systems. Experience using social media and online platforms to attract candidates. Professional, approachable and able to handle confidential information appropriately. A full UK driving licence is essential. What will you get in return: Salary of 24,000 (Pro rata if Part time) Fully Office based Hours: Full Time: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Part Time: Monday to Friday, 4 hours per day or alternative hours considered Cycle to Work scheme. 28 days annual leave including bank holidays. Employee discount scheme. Company pension scheme. Free Employee Assistance Programme (EAP). Regular team-building activities. 1,000 employee referral scheme. If you're looking for a varied recruitment role where no two days are the same and you can play a key part in helping a growing business attract and retain great people, we'd love to hear from you.

About Us At Harris Academy Purley, you will join a dedicated team of teachers and staff supporting our excellent students. If you are looking for an opportunity to grow, inspire and develop, this may be the role for you. Working at Harris Academy Purley, you will make a real difference to the lives of young people and their families in South London who value the learning and school environment we offer. Our school is oversubscribed; we have families, from a number of boroughs, who choose us for the high standard of education we provide, and staff come from across London as well as Sussex and Surrey to come and work with us. You will be given ample opportunities to develop and progress your career, and all staff are encouraged to develop their interests and areas of expertise. Our professional development is tailored to ensure all staff are able to continue learning regardless of their role or stage of career. Summary We are looking for a Receptionist Apprentice to be the first point of contact for all visitors, staff and students at Harris Academy Purley. You will assist in the management of the reception area as well as providing administrative support to contribute to the smooth running of the academy. Upon completion of your apprenticeship (12-16 months), you will receive: Business Administrator Apprenticeship Standard Level 3 Certificate Level 2 Functional Skills in Maths and English (if no prior exemption) The actual salary for this role will be £20,838.47 (38 weeks per year, 37.5 hours per week). Main Areas of Responsibility Your responsibilities will include: Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times General administrative duties such as typing, photocopying, filing, collation and distribution of post Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary Providing general support as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangements Qualifications & Experience We would like to hear from you if you have: Qualifications to GCSE level or equivalent Competency in the use of Microsoft Office packages Proficiency in the use of computers and databases Previous experience in an administrative or front office/reception role Demonstrable customer service experience Good level of interpersonal and communication skills, with a good standard of written and spoken English Excellent organisational and time management skills Commitment to delivering excellent level of professional customer service Ability to remain calm and deal with challenging callers or visitors in an appropriate manner High level of attention to detail and accuracy of work For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.

Fosterplus - Apprentice Administrator Salary: 14,600.04 per annum Contract Term: Apprenticeship Location: Long Eaton, Nottingham Hours: 35 hours per week Course Information Business Administration Level 3. You will be allocated the time required during the working week to attend learning that supports your apprenticeship course, which is likely to be one day per week, either in college or online with a training provider. Benefits 30 days' annual leave, increasing to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Bike to Work Scheme About Us We are delighted to be seeking a Business Administration Apprentice to join our team at Fosterplus. Fosterplus was founded in 1996, giving us almost 30 years' continuous experience as an independent fostering agency. Continuity is important to us, and we look to create it in everything we do - most critically, for the children and young people we look after. Many who enter our care have experienced a disrupted childhood and our aim is to break this cycle and provide more stability. We do this by carefully matching the right foster parents to the right children, and making sure we're always on hand with support, guidance and help. Our expertise helps ensure more successful placements - and that's exactly the sort of continuity we want. This commitment is spelled out in our mission, which is to "provide positive and stable family environments for the children and young people placed with our foster parents and ensure that, with the support of our foster parents, they can thrive emotionally and academically." To provide this continuity, we focus on connections. We are looking for an Apprentice who will work within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms, as well as general ad-hoc administration. It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills, and a warm, confident personality. Role Responsibilities Role responsibilities include, but are not limited to: Provide a comprehensive day-to-day administrative service for the office team, including: Maintaining databases Producing professionally written emails and letters Processing incoming and outgoing post Photocopying Message taking and signposting Processing invoices Support the social work team with data collection, recording, filing and auditing Maintain accurate databases/registers of all families and children placed Provide information from these databases to the Registered Manager as required Be responsible for the smooth running of the office premises under the direction of the Manager Build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office Liaise with Local Authority Social Workers and other professionals Distribute and collate paperwork and feedback forms Review payment runs to ensure foster families are receiving the correct payments Carry out statutory checks for approved foster families and their support network Maintain office Health and Safety records Monitor foster parent and staff training records, ensuring compliance Receive visitors Order stationery, receive orders and be responsible for the maintenance of office equipment Take minutes of monthly team meetings and distribute to relevant personnel Attend regular team meetings Create content for the online information platform and the Registration's Newsletter Make constructive use of supervision and work closely with team members to enhance personal and team development Represent and promote Fosterplus at every opportunity The Ideal Candidate The ideal candidate must have the following skills and experience: Basic administration skills GCSE/equivalent in maths and English. A Level 2 Functional Skills qualification can be completed alongside your qualification if not already obtained and if desired Ability to manage own workload and work independently Excellent customer service skills An understanding of the use of IT and electronic communications, including Microsoft Office, e.g. Word, Excel and Outlook Good organisational skills Open to direction, using initiative to seek advice where necessary The successful candidate will be required to complete a DBS check, the cost of which will be met by Fosterplus. Fosterplus is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Fosterplus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,

Learning & Development Administrator Impact Food Group At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day. We one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce , reflecting our breadth of experience and reach across the school catering sector. We re now looking for a talented and highly organised Learning & Development Administrator to join and play a vital role in supporting our business. Guided by our values , integrity, bold, impactful, humble and community ; you will help us shape a workplace and culture we can all be proud of. The Learning & Development (L&D) Administrator plays a key role in supporting the coordination, delivery, and administration of learning initiatives across IFG. The role ensures employees have support to access to high-quality development opportunities that align with business objectives and promote a culture of continuous improvement. Key Responsibilities Learning Programme Coordination Support the planning, scheduling, delivery, and evaluation of training programmes, workshops, and learning activities. Assist with updating training calendars, course bookings and attendance tracking Respond to training-related queries via the L&D inbox, ensuring timely and accurate responses. Ensure call to the L&D line are answered in a timely manner Apprenticeship Support Process and confirm apprenticeship approvals where required. Assist in maintaining accurate apprenticeship data. Support the team with Apprenticeship completion process, ensuring timely delivery on completion certificates. Coordinate the ordering of apprenticeship resources and materials, ensuring they are prepared and distributed in advance of learners' first workshop. Skills & Experience Experience working within a Learning & Development or HR environment. Strong organisational and coordination skills with high attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple priorities and meet deadlines. Strong proficiency in Microsoft Office, particularly Excel. Experience in working with Learning Management Systems (desirable). If you re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK. What we can offer Monday to Friday working 25 days holiday plus bank holidays Access to IFG rewards (money off high street) Yearly Summer Party Centrally based offices. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Impact Food are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which Innovate Services Ltd supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are looking for a part-time Apprentice Administrator to join the Harris Federation from September 2026. You will play a key role in ensuring the smooth and effective delivery of Maths Hub programmes, providing high-quality administrative, organisational and communication support to Work Group Leads and the wider Maths Hub team and enabling projects, events and reporting requirements to be delivered efficiently and on time. This role is supported by the Level 3 Business Administrator Apprenticeship, which is a 12-month programme delivered by Hawk Training. This role is term time plus two weeks, and the actual salary will be £7,965 (22.5 hours per week, 40 weeks per year). MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing proactive diary management for Work Group Leads, including scheduling Work Group sessions, meetings and key deadlines Coordinating and confirming Work Group dates and ensure all relevant information is communicated clearly Supporting the induction of new Work Group Leads, ensuring they understand Maths Hub and NCETM processes and requirements Acting as a consistent point of contact for Work Group Leads, ensuring they have the information, resources and documentation needed to run their groups effectively Creating, filing and archiving documents in line with agreed processes Booking venues, rooms, resources and catering for Work Groups, projects and events Communicating agendas, timings, reminders, travel and venue details clearly and professionally Occasionally attending local Maths Hub events to provide administrative support. This may involve planned travel to venues such as Lambeth, Croydon or Bromley WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Excellent written and verbal communication skills, with confidence in drafting clear and professional emails Strong organisational skills with the ability to prioritise a busy and varied workload Experience of supporting a team to meet deadlines. IT literacy, including confident use of Microsoft Word, Excel and other Office applications For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Overview About the Role Are you detail-oriented, organised, and ready to make a difference? Solus is seeking an Invoice Administrator to join our team for a 6-month fixed term contract supporting the Solus NFI Project. This is a fantastic opportunity to contribute to a dynamic business, working closely with technical and finance teams to ensure the accuracy and efficiency of our sales invoicing processes. Responsibilities Raise and process sales invoices, ensuring retail rate corrections are applied accurately. Validate and amend invoices using Audatex and our Bodyshop Management System. (Training given) Address queries and discrepancies, working collaboratively with the Technical Team. Maintain accurate data entry Qualifications What We're Looking For Strong MS Office skills and experience working independently. Excellent organisational and prioritisation abilities. Proactive approach to problem-solving and embracing change. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Are you an experienced Stock or Systems Administrator looking for your next step? Do you enjoy working with data, systems and inventory accuracy in a fast-paced warehouse environment? Are you someone others turn to for support when systems or stock queries arise? If so, we may have the role for you. Here at GXO Wellingborough we are looking for a Stock and Warehouse Systems Super User s to join us at our new site in Wellingborough. You will play a key role in maintaining system integrity, supporting warehouse operations and ensuring stock accuracy across the site. You will be working on a full-time , permanent basis, following a two-week rotating shift pattern: Week 1 - Monday to Friday, covering the hours of 06:00-14:00 / Week 2 - Any 5 days between Sunday and Friday, covering the hours of 14:00 to 22:00. Pay, benefits and more: An annual salary of £30,000.00 Holiday pay and workplace pension Healthcare and Dental cash plans Retail Discounts - supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals Extensive training opportunities with funded accredited courses Friends and Family Apprenticeships - Not only can you learn and develop new skills, your friends and family can enrol on accredited courses too! What you'll do on a typical day: Maintain the integrity and accuracy of stock data by managing and updating information within the Warehouse Management System (WMS) Reconcile physical stock against system records, completing cycle counts and investigating discrepancies to resolution Produce, review and analyse daily, weekly and monthly stock and systems reports, identifying trends, risks and areas for improvement Act as a Stock & Systems Super User, providing support to colleagues, resolving system-related issues and escalating risks that may impact operations What you need to succeed at GXO: Experience in a stock, systems or warehouse administration role, with strong knowledge of Warehouse Management Systems Excellent numerical, analytical and problem-solving skills, with high attention to detail Confident using Microsoft Office, particularly Excel, in a fast-paced operational environment A self-motivated, reliable and flexible approach, with strong communication skills and the ability to work at pace We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

About EMW: EMW is a commercial law firm with offices in Milton Keynes, Northampton, Watford, London, and Brighton. Established in 1992, it provides a full range of legal services for businesses and individuals, and is a Certified B Corporation recognized for its commitment to high ethical and professional standards. About the role: You will assist the IT Helpdesk Supervisor in providing 1st- and 2nd-line helpdesk support and in the installation, maintenance, and administration of computer equipment and associated software, telecoms, and audio/visual systems. Responsibilities: Ensuring that the IT Services service level agreement (SLA) is adhered to at all times Assist with providing 1st- and 2nd-line helpdesk support on a daily basis Responsible for ensuring that all IT helpdesk requests are logged using helpdesk software Assist with the production of user documentation Responsible for escalating support requests to an appropriate team member as and when required Contribute to the smooth running of an out-of-hours IT support rota Assist with ensuring that software updates and patches are applied to all PC's on a monthly basis Proactively react to any issues or problems detected whilst running antivirus software and taking the necessary actions Responsible for the upkeep of the IT Asset Register, including hardware, software, audio/visual, and telephone systems Assist with the implementation of IT projects as and when required Contribute to the policing of IT quality standards throughout the firm Assist the IT Services team by carrying out training duties as and when required To provide support with general administration tasks to business support teams as needed Desirable skills: Strong communication skills to successfully explain IT concepts to non-technical colleagues Desire to learn and accept change Adapt to, and remain calm and focused, in all situations. Ability to influence others Professionalism Attention to detail Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: 24 days holiday (increasing to 26 days per annum in accordance with policy). Pension BUPA private health Employee assistance programme Income protection scheme Death in service benefits Perkbox / benefits hub Mobile phone Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Technical Services Manager - Fire Doors Bellshill - Covering sites across the Central Belt of Scotland 52,000 + Company Car / Allowance + Package Brief Technical Services Manager needed for a large well known Facilities Management organisation based in Scotland who are looking to employ an experienced and well-rounded Technical Services Manager that focuses on Fire Doors. The successful candidate will oversee statutory compliance for fire doors across delegated PFI projects. You will have direct line management of the mobile Fire Door Inspection and Remedial team, and work closely with Operational teams to ensure consistent, high-quality compliance. Benefits Salary: 50,000 - 52,000 per annum 24 day's holiday Company Car / Allowance Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the Technical Services Manager will include: Act as the focal point for Fire Door statutory compliance across Scotland PFI projects, coordinating between operational, technical, site teams, and service partners to minimise compliance risk and performance deductions. Manage and develop the mobile fire door inspection & maintenance team, including absence management, recruitment, performance reviews, and employee development. Oversee and maintain the company system 'Bolster' for fire door inspection and maintenance, ensuring data and drawings are complete and accurate in liaison with CAD technicians. Ensure quality control of documentation and workmanship across self-delivery and subcontracted fire door services. Liaise with subcontractors and operatives to coordinate scheduling, work delivery, reporting, and closure of work orders with precise timeliness. Provide technical and logistical support to other Cluster 1 Technical Service Managers related to fire door delivery, including reviewing performance, training updates, cost verification, and quality assurance. Manage subcontractor works for fire door remedials and installations, including tendering, project management, SHEQ adherence, and financial control. Compile and present reports on fire door inspections and remedial works for the Account Director, and operational and technical teams. Support mapping, training, and rollout of bespoke fire door inspection and remedial processes to relevant teams. Take personal responsibility and accountability for your actions, driving continuous improvement in safety and quality standards. Conduct regular audits and MSV visits to ensure services meet agreed standards including ISO & OHSAS compliance. What experience you need to be the successful Technical Services Manager: Previous experience in Technical Services, Contract Management, or Supervisory roles. Completed relevant trade apprenticeship in Joinery or Construction. NVQ Level 3 in Fire Door Inspections. Recognised Fire Door Inspection qualifications such as BM TRADA, plus sound knowledge of legislation and industry guidelines. Health & Safety qualification such as SMSTS, IOSH, or NEBOSH. Excellent communication and customer interaction skills. Strong workload management and prioritisation abilities. Skilled in administration including CAFM systems (Maximo preferred) and Microsoft Office. Proven analytical and planning capabilities with innovative working approach. Strong interpersonal skills with ability to communicate effectively across all levels internally and externally. Experience liaising directly with clients on FM projects. Experience undertaking AP/RP duties within FM projects. Full UK Driving Licence. Due to the nature of the contract, successful post holder will be required to obtain and maintain Disclosure Scotland to PVG level. This really is a fantastic opportunity for a Technical Services Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Summary: Are you an organised problem-solver with an eye for detail? Do you want to bring your skills to a purpose-driven company that keeps the taps flowing for millions of people? We are looking for an Apprentice Paralegal - Data Protection to join our in-house legal team. This isn't your average, repetitive role-it's an exciting opportunity to learn and become the operational backbone of our department. You will get stuck into everything from environmental law to data protection, working directly with our Data Protection Officer and handling real-world statutory requests. At South East Water, we believe in sustainable, long-term careers. If you are a bright starter looking for a supportive environment that will genuinely invest in your development, provide clear guidance, and value your fresh perspective from day one, we want to hear from you. We champion autonomy, focus on quality of life, and offer a welcoming, inclusive space where your work genuinely impacts the community. Main responsibilities: Monitor shared inboxes and ensure all incoming legal inquiries are logged and assigned correctly. Provide support relating to General Data Protection Regulation (GDPR) compliance. This includes assisting the Data Protection Office to respond to Data Protection complaints, data breaches, Data Protection Impact Assessments (DPIAs) and Data Protection advice and assistance across the business. Provide support to consider and respond to third party data requests. Provide support on Environmental Information Requests (EIR) compliance. This includes supporting the end-to-end processing of EIR requests, including identifying verbal and written inquiries, coordinating cross-departmental data retrieval, drafting of fee request letters, applying mandatory Public Interest Tests, and statutory compliance. Develop a deep awareness of information and resources available and proactively ensure that skills and knowledge are strengthened to enable progression. Minute taking at meetings as required. General administration, such as contract preparation scanning, filing, archiving and maintaining our electronic archives. Conduct legal research as requested. Maintenance of all legal registers as required. Support the completion of all administrative and legal records. What you'll need: Skills / Experience / Qualifications Achieved 3 A-Levels at Grade 4/C (or equivalent) or a T-Level in Legal Services. Achieved GCSE Maths and English at Grade 4/C (or equivalent). Strong desire to progress towards legal qualification through continuing study, learning and attendance at appropriate courses is essential. Good time management skills supporting you to complete the apprenticeship. Self-motivated, committed and organised with excellent knowledge of the Microsoft suite (Word, Excel, etc) and transferable skills and competencies to the Google suite. Exceptional written and verbal communication skills. A strong basis of computer / technological skills. A strong eye for detail and ability to meet deadlines in a fast paced environment. Candidates should demonstrate strong academic achievement and experience in organised administrative tasks or customer-facing roles. Evidence of clear written communication and attention to detail gained through studies or work experience is essential. A basic understanding of data privacy or research is desirable, but not essential. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £19,030

Kickstart your career in administration with a great first step into a permanent, full-time role! Are you a driven and organised individual looking to build your career after completing an apprenticeship or gaining some initial office experience? If you re eager to learn, develop new skills, and grow within a professional environment, this could be an excellent opportunity for you. SF Partners are supporting a brilliant Derby-based business who are looking to bring in a Junior Sales Administrator to join their team. This role offers full training, hands-on experience, and genuine opportunities for progression within a company that really values development and internal growth. Role Details: Full-time, office-based position Monday to Friday, 9:00am 5:00pm (1-hour lunch break) Salary: £24,750 Full training provided with long-term progression opportunities What You ll Be Doing: Answering incoming calls and dealing with general queries Entering data and processing invoices accurately Inputting sales orders onto internal systems Responding to emails in a timely and professional manner Ordering office supplies when required Liaising with suppliers and customers Filing, scanning, and maintaining compliance records Supporting with Excel-based reports for management Coordinating stock schedules with suppliers Who We re Looking For: You don t need extensive experience just a positive attitude and willingness to learn. Ideally, you ll have around 6 12 months of office or apprenticeship experience and be ready to take the next step in your career. Strong organisation skills, attention to detail, and a proactive approach are key. Why Apply? This is a supportive and friendly business that actively invests in its people. They are passionate about training and development and offer a clear path for progression, making this a great opportunity to build a long-term career in administration. Apply today for immediate consideration.

My client is a well-established and leading Financial Planning Practice with offices in an attractive rural location, just under ten miles north of Norwich, they have a strong client following and provide informed, impartial and independent financial advice. My client is looking for a recent college leaver (A Level and above) looking to join the Financial Services sector, you will have a keen interest in joining the Financial Services sector and exhibit a desire to personally develop yourself through relevant (R0) exams whilst forging out a career in Financial Services. Working hours Monday to Friday initially 9am to 5pm with flexible working arrangements once initial training completed (up to two days working from home). Total Hours per week - 37.5 hours Summary of Role You will deal with the day-to-day administration requirements of the business to deliver to my clients Service Level Agreements and achieve great Key Performance Indicators. Handle day to day post routines including: - Scanning and filing relevant post Franking and preparing post out General Office Duties including: - Answering calls and taking messages Dealing with client queries Updating task management system Updating my clients back-office system Welcoming visitors, making refreshments Managing adviser s appointments Adviser Support including: - Requesting and collating plan information Assisting in client meeting preparation Preparing client letters and illustrations Liaising with clients and providers Ongoing Client Reporting and Review Documentation including: - Producing and sending portfolio reports to clients Preparing review documents for adviser Preparing fund performance information Trading and New Business Processing including: - On-line submission of pension and investment applications Buying and selling trades on Investment Platforms Submitting client s income requirements Fund switch trading on investment platforms Checking completion of all trades Medical underwriting applications with clients for life cover Qualification Requirement - Essential - GCSE or equivalent - 5 subjects including Maths and English level 4 or above. Desirable A Levels - 2 subjects C or above or equivalent Desired skills and personal qualities Communication skills Attention to detail Problem solving skills Presentation skills Administrative skills Analytical skills Team working Patience Benefits Package:- A starting salary of £21,200 - £24,000 NEG Bonus scheme Death in Service Pension Contributions 25 days holiday

Recruitment/HR Co-ordinator - Early Careers We're currently supporting a leading organisation within the defence and engineering sector in the search for a Recruitment/HR Co-ordinator to join their Early Careers team. This is a fantastic opportunity for someone who enjoys working in a fast-paced, people-focused environment and wants to play a key role in delivering graduate, apprentice and undergraduate recruitment programmes. This position would suit an organised and proactive coordinator with strong administration and communication skills, ideally with previous recruitment or HR experience. The Opportunity You'll support the delivery of Early Careers recruitment activity across a range of programmes including Graduates, Apprenticeships, Undergraduate Placements and Summer Internships. Working closely with HR teams, hiring managers and assessors, you'll help coordinate assessment centres, candidate communications, onboarding activity and recruitment administration. Key Responsibilities Coordinating recruitment and assessment centre activity Managing candidate communications and interview scheduling Supporting hiring managers with recruitment administration Creating and managing assessment centre schedules and invitations Supporting candidates with queries and reasonable adjustments Tracking recruitment progress and maintaining recruitment systems Assisting with onboarding and pre-joining events Liaising with internal stakeholders across multiple departments Supporting reporting and recruitment data administration What We're Looking For Previous recruitment, HR or coordination experience preferred Strong organisational and multitasking skills Ability to work under pressure in a busy environment Excellent communication skills, both written and verbal Confident using Microsoft Office and recruitment/HR systems A proactive, self-motivated and professional approach Strong attention to detail and problem-solving ability What's On Offer Opportunity to work with a highly respected global organisation Exposure to a large-scale Early Careers programme Hybrid working environment Collaborative and supportive team culture Excellent experience within the defence and engineering sector If this sounds like a good fit or you want to find out more, we'd love to hear from you. Please Apply today. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Business Administration Apprentice Location: Burgess Hill (Based at Client Premises) Salary: 10.85 per hour Apprenticeship Duration: 18 Months About the Opportunity An excellent opportunity has become available for a motivated and organised individual to begin their career through a Business Administration Apprenticeship based in Burgess Hill. Working directly from the client's premises, you will gain valuable experience supporting day-to-day business operations while completing a nationally recognised Business Administration qualification. This apprenticeship combines practical workplace learning with structured training delivered through remote learning and virtual classroom sessions every two weeks. Key Responsibilities Providing administrative support across various business functions. Managing emails, telephone enquiries and correspondence. Maintaining accurate records and company databases. Assisting with document preparation, filing and data entry. Supporting internal teams with day-to-day administrative tasks. Scheduling meetings and managing calendars where required. Developing professional communication and organisational skills. What We're Looking For Strong communication skills, both written and verbal. Good attention to detail and organisational abilities. A positive attitude and willingness to learn. Basic IT skills, including Microsoft Office applications. Ability to work effectively as part of a team. Professional and reliable approach to work. Eagerness to develop a long-term career within business administration. Training & Development 18-month Business Administration Apprenticeship. Remote learning programme. Virtual classroom sessions every two weeks. Ongoing support from experienced workplace mentors and training providers. Opportunity to gain a nationally recognised qualification while earning. What You'll Receive 10.85 per hour. Practical workplace experience within a professional business environment. Structured training and development programme. Industry-recognised qualification. Valuable transferable skills to support future career progression. This apprenticeship is ideal for someone looking to gain practical business experience, develop professional skills, and build a successful career within an office and administrative environment.

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. Hours of work: 40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

About Brash: Established in 2001, Brash Solutions provides complete business solutions to a variety of industrial and commercial organisations. We have a highly professional and experienced team of support engineers and software developers. Our support business aims to meet all the IT requirements of our clients, from setting up new starters, troubleshooting issues to keeping their networks secure. We pride ourselves on the personal touch, understanding each client's needs and building strong relationships. About the role: Brash Solutions is currently recruiting for a bright, friendly and enthusiastic AI & Digital Support Apprentice to work in our offices in Berkhamsted. Working within a small team of experienced Support Technicians, you will be taking calls from our client's staff and assist them with a wide variety of IT queries. This will cover a range of general desktop issues including software, hardware, internet issues, printers, phones etc. You will troubleshoot and where possible, resolve the problem by talking users through solutions over the phone or using remote access tools to ensure fast resolution. If you are unable to resolve the problem, you will escalate with details of the steps taken so far and work with the support team to improve your understanding. Our clients have a range of IT equipment, from Windows servers to Mac laptops, but the majority are Windows desktops. We work closely with each client and third parties to provide the highest level of IT support. There will be requirement of occasional travel to visit other business sites to help with IT support or talk clients through their AI/Digital requirements. Responsibilities: Be a friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advise on digital and AI requirements from clients Diagnose and resolve hardware and software faults System health checks Software and app support You will gain experience with the following technologies: Use of AI tools in some capacity, demonstrate being able to automate/make life easier Manage and Deploy automations and AI projects Microsoft Office 365 - Tenant setup, configuring, administration troubleshooting Microsoft Azure platform - basic navigation, setup and configuration Windows 11 - 1st/2nd/3rd Line Troubleshooting Skills, setup and configuration Apple - MacOS and iOS - 1st/2nd line troubleshooting skills, setup and configuration Microsoft Office Suite - Troubleshooting, excellent Outlook, Excel and Word skills Website Domain & DNS Management Firewall setups maintenance, configuration. Router configuration, port forwarding and VPN Other areas we support are Websites (WordPress), SQL databases, Google AdWords You will need the following skills: A keen interest in digital IT, able to learn fast and adapt skills Previous experience of working in a busy, customer facing environment preferable Good verbal and written communication skills High customer focus with a can-do attitude Excellent interpersonal and communication skills Excellent problem solving skills Friendly and confident personality A keen interest in IT, able to learn fast and adapt skills Be able to plan your own work and time and prioritise tasks at hand Flexible and adaptable as each day will be different An excellent team player Advantage if you own a car with a full UK driving license Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8:30am to 5:30pm, Monday to Friday Benefits: 20 days holiday (pro rata) + bank holidays State pension Free parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.