6 jobs found

Digital Product Manager, Up to £65,000 + 10% Bonus + Great Benefits + Hybrid Working (2 days a week in the office, 3 from home), City of London, Fantastic Growing Company with Great Culture. Are you ready to take ownership of a high-impact digital product that genuinely influences how global businesses make decisions? Do you thrive at the intersection of technology, strategy, analytics, customer experience, and innovation? Do you want to work in a business where your ideas matter, your voice is heard, and your product leadership can shape the future of a globally used platform? If so, this could be the career-defining opportunity you've been waiting for. We're partnering with an ambitious international organisation undergoing an exciting digital transformation journey. They're looking for a talented, commercially minded, and highly driven Digital Product Manager to lead the evolution of a sophisticated client-facing analytics platform used by multinational organisations around the world. This is not just another Product Manager role. This is an opportunity to own, shape, influence, and elevate a core digital product at the heart of a growing global business. The Opportunity: As Digital Product Manager, you'll own the end-to-end lifecycle of a client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You'll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You'll combine strategic thinking with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry knowledge, and business goals Translate business and user requirements into well-defined epics, user stories, and acceptance criteria Lead prioritisation conversations with Sales and Data teams, balancing user needs against business value and technical feasibility Oversee feature development end-to-end from discovery through to UAT and release working with the outsourced engineering team Work closely with the Data team to maintain and build new analytics capabilities and reporting capabilities Own the product requirements for the analytics layer, translating data availability and client reporting needs into clear, usable product features for a diverse user base spanning HR, risk, compensation & benefits, and broker audiences Monitor portal performance using available analytics tools and drive iterative improvements Research & market intelligence Lead continuous discovery to surface pain points, unmet needs, and opportunities Conduct industry research to understand how peer networks, insurers, and intermediaries are evolving their client-facing analytics and reporting offerings Synthesise internal and external insights into a coherent product strategy and a forward-looking initiative pipeline that builds the case for further investment Portal administration & operations Own the day-to-day administration of the portal, including content updates, report file uploads, and user management and access provisioning Manage and triage support tickets from internal and external users, ensuring timely resolution and clear communication Maintain up-to-date process documentation for portal operations, administration procedures, and user-facing guidance Identify recurring operational issues and translate them into product improvements where appropriate Stakeholder & cross-functional collaboration Build strong working relationships with Business Development, Data, Solutions and R&R teams, acting as the central point of contact for product decisions Communicate roadmap changes, feature releases, and delivery progress clearly to internal stakeholders Engage with legal and compliance teams where product changes require approval Ideal Background: Required competencies and experience: 4+ years of product management experience with a thorough understanding of the end-to-end product lifecycle, ideally on a client-facing B2B digital product Strong data literacy: able to work fluently with data teams and understand reporting and data structures Solid understanding of UX and UI design principles, including navigation, accessibility, visual hierarchy, and information architecture with the ability to make and defend design decisions Demonstrated experience in user research and continuous discovery - able to design and run research with diverse user groups and translate findings into product strategy Experience owning analytics or data-heavy products, with familiarity with BI and visualisation tooling (Tableau or equivalent) Proven ability to balance strategic product development with hands-on portal administration and BAU management Strong requirements gathering skills: able to facilitate workshops and interviews across a diverse,international user base and turn findings into actionable product decisions Excellent stakeholder management and communication across all levels Strong written and verbal communication; able to produce specs, user stories, process documentation, and user-facing content to a high standard Organised and detail-oriented: comfortable managing multiple workstreams across feature development, administration, and user support simultaneously Desirable competencies and experience: Background in insurance, reinsurance, employee benefits, or a similarly regulated, operationally complex industry Experience working in an international or matrix organisation environment Hands-on experience with prototyping tools such as Figma or equivalent; ability to produce wireframes or low-fidelity mock-ups to communicate design intent to developers Agile framework accreditation (CSPO, PSPO, or equivalent)

Job Title: VP Tax Operations VP Corporate Actions Manager Mutual Funds Location: Manchester, England, United Kingdom (Hybrid - 4 days onsite) Full-time Competitive salary: (dependent on experience) We are partnering with a leading global financial services institution to hire experienced operations professionals across several high-impact roles within Enterprise Custody Services Operations and Wealth Services platforms. These opportunities sit within critical operational functions supporting global custody, asset servicing, investment operations, and wealth services environments. The roles offer the chance to lead teams, strengthen operational controls, enhance client service delivery, and drive process improvement and digital transformation initiatives across complex financial operations. Vice President - Tax Operations Lead tax operations across global withholding tax, tax treaties, Relief at Source, Tax Reclaims, FATCA/CRS (AEOI) reporting, 1446f, and tax form validation activities. This role combines operational leadership with hands-on oversight across reconciliations, client servicing, regulatory compliance, and operational risk management. Vice President - Corporate Actions Manager Lead corporate actions operations across global markets, ensuring accurate event processing, regulatory compliance, client reporting, and operational excellence. Drive continuous improvement initiatives, strengthen controls, manage KRIs, and support digital transformation and AI-enabled process enhancements. Manager - Mutual Funds Manage operational teams supporting fund-related activities including Fund Manager Account Openings, AML Due Diligence, Share Class Conversions, Fund Trading (STP/manual), and Fund Settlements. Lead client service delivery, operational controls, MI/KPI reporting, testing coordination, and process optimisation initiatives. About the Organisation Our client is a globally recognised financial institution operating at the centre of the financial services ecosystem, delivering world-class custody, settlement, asset servicing, and investment operations solutions across international markets. The organisation combines advanced operational platforms, AI-enabled technologies, and digital transformation initiatives to drive operational excellence, efficiency, and client outcomes across global teams. Key Requirements • Experience within Financial Services Operations, Asset Servicing, Custody, Wealth Management, or Investment Operations • Strong leadership and stakeholder management skills • Experience managing operational teams, controls, KRIs/KPIs, and client service delivery • Knowledge of Tax Operations, Corporate Actions, Mutual Funds, AML, Fund Settlements, or Custody Operations • Strong analytical and reconciliation skills with experience using Excel and operational MI reporting • Experience driving process improvement, operational efficiency, and transformation initiatives • Interest in AI, automation, robotics, and digital operational tooling • Ability to operate in fast-paced, high-volume operational environments Why Join? This is an opportunity to join a globally recognised organisation undergoing significant operational transformation and technology innovation. You'll have the chance to shape operational excellence, strengthen governance and controls, lead high-performing teams, and contribute to large-scale strategic initiatives within a world-class financial services environment.

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role We are seeking a driven, commercial and consultative Business Development Manager (BDM) to win new business across GlobalData s portfolio of intelligence solutions. You will be responsible for identifying, engaging, and converting new enterprise prospects, demonstrating the value of our data, insights and platforms, and closing opportunities that drive long-term growth. This is a lead generation sales role covering prospecting, qualifying, Not closing What you'll be doing New Business Generation Build and maintain a high-quality pipeline through outbound outreach, targeted campaigns, networking, referrals, and industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value: integrated intelligence, unique datasets, proprietary research, and end-to-end decision support. Build strong relationships with senior stakeholders and multi-persona buying groups. Internal Collaboration Work closely with BDM s markeeting, Product, Customer Success and Delivery teams to deliver seamless customer experiences. Provide market feedback to Product on customer needs, trends and competitive activity. Partner with Customer Success to ensure smooth onboarding and long-term adoption. Market Expertise & Thought Leadership Stay up to date with market trends, industry intelligence and GlobalData s evolving product suite. Present at industry events, webinars or customer meetings as required. Act as an ambassador of GlobalData s value and mission. What we're looking for Essential 2 years experience in business development Proven track record of closing new business and exceeding revenue targets. Strong consultative selling skills with the ability to engage multiple stakeholders. Excellent presentation, communication and storytelling skills. Ability to simplify complex propositions into clear customer value. Experience managing long-cycle, multi-stakeholder enterprise deals. Strong pipeline discipline and CRM proficiency (Salesforce or similar). Desirable Experience selling into sectors such as TMT, Healthcare, CPG, Retail, Financial Services, Energy or Industrials. Familiarity with intelligence platforms, syndicated research, data subscriptions or advisory solutions. Experience selling to personas such as Strategy, Insights, Product, Marketing, Risk, or Innovation. Exposure to MEDDICC/MEDDPICC, Challenger, or similar sales frameworks. What Success Looks Like Consistent delivery against new business quota. High-quality, predictable pipeline and accurate forecasting. Strong relationships with senior stakeholders and buying groups. Customers who adopt GlobalData s solutions and expand after the first term. Reputation as a trusted, insight-led advisor not a transactional seller. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.