Parent Tutor and Group Facilitator We are seeking a skilled, committed and creative Parent Tutor and Group Facilitator to deliver meaningful learning that helps parents build confidence, develop skills and achieve positive outcomes. Position: Parent Tutor and Group Facilitator Salary: £32,000 Full-Time Equivalent Location: Islington Hours: Part-time, 10 hours per week (term time only) Contract: Permanent Closing Date: 6 July 2026 at 9.00am Interview Date: 13 and 14 July 2026 About the Role This is an exciting opportunity to deliver meaningful learning that helps parents build confidence, develop skills, achieve accreditation where appropriate, and make positive changes for themselves and their families. Working as part of an experienced and supportive team, you will help develop and deliver creative, responsive learning in a community setting and support parents to collaborate, grow in confidence and take a more active role in shaping their own learning and development. Key responsibilities include: Deliver engaging learning sessions for parents and carers. Develop and deliver creative, responsive learning opportunities. Create safe, inclusive and supportive learning environments. Support parents to build confidence, skills, connections and progression routes. Encourage parents to develop their voice and participate in group activities and projects. Build positive peer relationships and support communication and outreach activities. Work in a trauma-informed, strengths-based and person-centred way. Contribute ideas and experience to the ongoing development of group work and learning programmes. About You We are looking for an empathetic and motivated individual who can work both independently and collaboratively with colleagues and parents. You will be an experienced facilitator or tutor with the ability to motivate and inspire adult learners in group settings. You will understand how to create supportive environments where people feel heard, respected and able to participate. You will also have experience of working with individuals from diverse backgrounds, including those who may be experiencing social isolation, poverty, low confidence, poor mental wellbeing, SEND-related challenges, domestic abuse, or other barriers to learning. About the Organisation Our client is an award-winning charity that is highly regarded within its local community. The organisation provides relationship-based support to families, working alongside parents from all backgrounds and with children of different ages. Its ethos is centred on listening carefully, understanding individual challenges and supporting people to recognise their strengths, find their own solutions and build confidence for the long term. The organisation is committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. This post is subject to DBS clearance. Applications from all suitably qualified candidates are encouraged. Other roles you may have experience of could include: Adult Learning Tutor, Family Support Practitioner, Parenting Facilitator, Community Learning Tutor, Family Learning Coordinator, Parent Engagement Worker, Community Development Worker, Learning and Development Facilitator, Family Support Worker, Education Facilitator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jun 16, 2026
Full time
Parent Tutor and Group Facilitator We are seeking a skilled, committed and creative Parent Tutor and Group Facilitator to deliver meaningful learning that helps parents build confidence, develop skills and achieve positive outcomes. Position: Parent Tutor and Group Facilitator Salary: £32,000 Full-Time Equivalent Location: Islington Hours: Part-time, 10 hours per week (term time only) Contract: Permanent Closing Date: 6 July 2026 at 9.00am Interview Date: 13 and 14 July 2026 About the Role This is an exciting opportunity to deliver meaningful learning that helps parents build confidence, develop skills, achieve accreditation where appropriate, and make positive changes for themselves and their families. Working as part of an experienced and supportive team, you will help develop and deliver creative, responsive learning in a community setting and support parents to collaborate, grow in confidence and take a more active role in shaping their own learning and development. Key responsibilities include: Deliver engaging learning sessions for parents and carers. Develop and deliver creative, responsive learning opportunities. Create safe, inclusive and supportive learning environments. Support parents to build confidence, skills, connections and progression routes. Encourage parents to develop their voice and participate in group activities and projects. Build positive peer relationships and support communication and outreach activities. Work in a trauma-informed, strengths-based and person-centred way. Contribute ideas and experience to the ongoing development of group work and learning programmes. About You We are looking for an empathetic and motivated individual who can work both independently and collaboratively with colleagues and parents. You will be an experienced facilitator or tutor with the ability to motivate and inspire adult learners in group settings. You will understand how to create supportive environments where people feel heard, respected and able to participate. You will also have experience of working with individuals from diverse backgrounds, including those who may be experiencing social isolation, poverty, low confidence, poor mental wellbeing, SEND-related challenges, domestic abuse, or other barriers to learning. About the Organisation Our client is an award-winning charity that is highly regarded within its local community. The organisation provides relationship-based support to families, working alongside parents from all backgrounds and with children of different ages. Its ethos is centred on listening carefully, understanding individual challenges and supporting people to recognise their strengths, find their own solutions and build confidence for the long term. The organisation is committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. This post is subject to DBS clearance. Applications from all suitably qualified candidates are encouraged. Other roles you may have experience of could include: Adult Learning Tutor, Family Support Practitioner, Parenting Facilitator, Community Learning Tutor, Family Learning Coordinator, Parent Engagement Worker, Community Development Worker, Learning and Development Facilitator, Family Support Worker, Education Facilitator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Science Teacher + 2iC Science - Brent - September 2026 Are you an Outstanding Science Teacher, looking to take a step up as 2iC? Perhaps you're already 2iC or KS Coordinator, looking for a school where you can make your mark and rapidly progress your career? In either case, this 'Good' graded Secondary School in Brent want to hear from you. The school has gone through a period of positive change in the past two years, resulting in a better Ofsted inspection, greater staff retention and increased career development opportunities. The Head of Science is looking to strengthen the Science team by hiring an exceptional Science Teacher + 2iC to help drive the department forward even further. Ideally, you will have KS5 experience or at least the academic background to teach it, but exceptional teachers for KS3 & KS4 are equally welcomed to apply. Please read the full details of this Science Teacher + 2iC Science position before applying today. Shortlisted candidates will be contacted within 24hrs to discuss the role & school in further detail before progressing further. JOB SPEC - Science Teacher + 2iC Science Science Teacher + 2iC Science Strong department, with a brilliant HOD already in place Flexibility over your timetabling, as well as ample release time Full time, permanent position for September 2026 MPS/UPS Inner London + TLR2C £8000 CANDIDATE SPEC - Science Teacher + 2iC Science UK QTS Experience teaching in UK Inner City Schools beneficial Proven success in raising attainment across the board Keen interest in utilising ICT Experience of embedding strategies for Assessment for Learning Strong academic background desired. SCHOOL INFORMATION - Science Teacher + 2iC Science 'Good' graded Secondary School On an exciting journey towards becoming an exceptional school Strong SLT with a proven track record of working in brilliant schools Good staff retention rates since the new SLT took over in the past two years Wide range of students, slightly above average PP. Generally good behaviour, but you will need to be a strong classroom practitioner Excellent CPD and career progression Large school campus with parking, based in Brent, NW London Brilliant sports and outdoor facilities Good rail links nearby Appy to this Science Teacher + 2iC role today. Only shortlisted candidates will be contacted, typically within 24hrs for a confidential discussion before progressing to interview. Science Teacher + 2iC Science - Brent - September 2026 INDT
Jun 16, 2026
Full time
Science Teacher + 2iC Science - Brent - September 2026 Are you an Outstanding Science Teacher, looking to take a step up as 2iC? Perhaps you're already 2iC or KS Coordinator, looking for a school where you can make your mark and rapidly progress your career? In either case, this 'Good' graded Secondary School in Brent want to hear from you. The school has gone through a period of positive change in the past two years, resulting in a better Ofsted inspection, greater staff retention and increased career development opportunities. The Head of Science is looking to strengthen the Science team by hiring an exceptional Science Teacher + 2iC to help drive the department forward even further. Ideally, you will have KS5 experience or at least the academic background to teach it, but exceptional teachers for KS3 & KS4 are equally welcomed to apply. Please read the full details of this Science Teacher + 2iC Science position before applying today. Shortlisted candidates will be contacted within 24hrs to discuss the role & school in further detail before progressing further. JOB SPEC - Science Teacher + 2iC Science Science Teacher + 2iC Science Strong department, with a brilliant HOD already in place Flexibility over your timetabling, as well as ample release time Full time, permanent position for September 2026 MPS/UPS Inner London + TLR2C £8000 CANDIDATE SPEC - Science Teacher + 2iC Science UK QTS Experience teaching in UK Inner City Schools beneficial Proven success in raising attainment across the board Keen interest in utilising ICT Experience of embedding strategies for Assessment for Learning Strong academic background desired. SCHOOL INFORMATION - Science Teacher + 2iC Science 'Good' graded Secondary School On an exciting journey towards becoming an exceptional school Strong SLT with a proven track record of working in brilliant schools Good staff retention rates since the new SLT took over in the past two years Wide range of students, slightly above average PP. Generally good behaviour, but you will need to be a strong classroom practitioner Excellent CPD and career progression Large school campus with parking, based in Brent, NW London Brilliant sports and outdoor facilities Good rail links nearby Appy to this Science Teacher + 2iC role today. Only shortlisted candidates will be contacted, typically within 24hrs for a confidential discussion before progressing to interview. Science Teacher + 2iC Science - Brent - September 2026 INDT
POSITION : GARDEN SUPPORT WORKER RESPONSIBLE TO : GARDENING MANAGER PURPOSE : To provide the support and skills development necessary to ensure individuals with learning disabilities and autism succeed in achieving their aim of working for Style Acre s garden maintenance social enterprise, Green Acre. To provide direct support for people working for Green Acre, helping people to learn gardening skills and tool safety, and to develop professionalism and confidence in the workplace. To be a proactive and positive member of the Green Acre team, working in a flexible and calm way to manage a small group at each garden. To provide transport for the team between the local gardens by driving the garden transit van. To use your gardening knowledge to inspire others or be keen to learn garden maintenance skills such as mowing, hedge cutting, pruning, planting and weeding, in order to inspire others. To have, or to develop an understanding of the methods and communication strategies appropriate to people with learning disabilities and autism. To work in a professional manner in line with the work practices of Style Acre and to ensure the appropriate standard of work practice is adopted by the employee To monitor and record development and progress of the individual employee including helping to set targets and completing regular reviews with the people we support. To take ownership of your own personal development, to be supervised by your line manager on a monthly basis and to commit to attending training and development opportunities identified for your role. To carry out all other duties associated within the role of Garden Support Worker, as directed by the Garden Coordinator or Social Enterprise Manager including providing holiday cover for other Green Acre staff or assisting with other garden groups. To be happy to lone work alongside your supported team of gardeners. Training and Development: Style Acre is committed to providing the training, development and support necessary to ensure all employees understand and achieve the responsibilities of their role and fulfil their personal and professional potential. Mandatory and statutory training is inclusive of this programme. In addition, dependent on the specific service needs and requirements, specialised training will be scheduled into an employee s individual development programme. Examples of where additional specific training would be applicable would be in services supporting people with profound and multiple learning disabilities, complex health needs, autism or mental health needs in addition to their learning disability. What you will need: Want to make a difference to people s lives. We provide full training and an induction to all staff. A positive, can-do, and professional attitude To be reliable A valid UK Driving Licence
Jun 16, 2026
Full time
POSITION : GARDEN SUPPORT WORKER RESPONSIBLE TO : GARDENING MANAGER PURPOSE : To provide the support and skills development necessary to ensure individuals with learning disabilities and autism succeed in achieving their aim of working for Style Acre s garden maintenance social enterprise, Green Acre. To provide direct support for people working for Green Acre, helping people to learn gardening skills and tool safety, and to develop professionalism and confidence in the workplace. To be a proactive and positive member of the Green Acre team, working in a flexible and calm way to manage a small group at each garden. To provide transport for the team between the local gardens by driving the garden transit van. To use your gardening knowledge to inspire others or be keen to learn garden maintenance skills such as mowing, hedge cutting, pruning, planting and weeding, in order to inspire others. To have, or to develop an understanding of the methods and communication strategies appropriate to people with learning disabilities and autism. To work in a professional manner in line with the work practices of Style Acre and to ensure the appropriate standard of work practice is adopted by the employee To monitor and record development and progress of the individual employee including helping to set targets and completing regular reviews with the people we support. To take ownership of your own personal development, to be supervised by your line manager on a monthly basis and to commit to attending training and development opportunities identified for your role. To carry out all other duties associated within the role of Garden Support Worker, as directed by the Garden Coordinator or Social Enterprise Manager including providing holiday cover for other Green Acre staff or assisting with other garden groups. To be happy to lone work alongside your supported team of gardeners. Training and Development: Style Acre is committed to providing the training, development and support necessary to ensure all employees understand and achieve the responsibilities of their role and fulfil their personal and professional potential. Mandatory and statutory training is inclusive of this programme. In addition, dependent on the specific service needs and requirements, specialised training will be scheduled into an employee s individual development programme. Examples of where additional specific training would be applicable would be in services supporting people with profound and multiple learning disabilities, complex health needs, autism or mental health needs in addition to their learning disability. What you will need: Want to make a difference to people s lives. We provide full training and an induction to all staff. A positive, can-do, and professional attitude To be reliable A valid UK Driving Licence
Education for Industry Group Part-Time: 0.4FTE, 2 Days - 14.8 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group, helping to drive service improvements and enhance the user experience for staff and students. About you Qualifications: Relevant IT qualification or equivalent professional experience, with Level 2 qualifications (or equivalent) in English and Mathematics. ITIL Foundation, SDI Service Desk Analyst, or a Level 3 technical qualification are desirable. Experience: Demonstrable experience in a service desk or IT support role, including customer-facing support delivered in person, by telephone, and via email. Expertise: Working knowledge of ITIL standards, Windows 10 and 11, Active Directory, Azure administration, and Microsoft technologies including Microsoft 365, SharePoint, and Teams. Skills: Strong analytical, troubleshooting, organisational, and communication skills, with the ability to prioritise competing demands, manage multiple tasks, collaborate effectively with stakeholders, and contribute to service improvement initiatives. Values: Collaborative team player committed to delivering an excellent user experience. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £12,240 to £12,920 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE. More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Jun 15, 2026
Full time
Education for Industry Group Part-Time: 0.4FTE, 2 Days - 14.8 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a proactive and customer-focused IT Service Desk Coordinator to join the Education for Industry Group, supporting the London College of Beauty Therapy. Working closely with the IT Service Desk Manager, you will coordinate the day-to-day operation of the Service Desk, support and develop junior team members, and ensure IT support requests are resolved efficiently and effectively. This is an excellent opportunity for an experienced IT professional who enjoys problem-solving, team coordination, and delivering a first-class support service. You will work collaboratively across the EFI Group, helping to drive service improvements and enhance the user experience for staff and students. About you Qualifications: Relevant IT qualification or equivalent professional experience, with Level 2 qualifications (or equivalent) in English and Mathematics. ITIL Foundation, SDI Service Desk Analyst, or a Level 3 technical qualification are desirable. Experience: Demonstrable experience in a service desk or IT support role, including customer-facing support delivered in person, by telephone, and via email. Expertise: Working knowledge of ITIL standards, Windows 10 and 11, Active Directory, Azure administration, and Microsoft technologies including Microsoft 365, SharePoint, and Teams. Skills: Strong analytical, troubleshooting, organisational, and communication skills, with the ability to prioritise competing demands, manage multiple tasks, collaborate effectively with stakeholders, and contribute to service improvement initiatives. Values: Collaborative team player committed to delivering an excellent user experience. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £12,240 to £12,920 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE. More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Education for Industry Group Part-Time: 0.5FTE, 2.5 Days - 18.5 hours per week Working Pattern: Saturdays plus 1.5 additional weekdays, to be agreed with the successful candidate. Permanent Location: FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a compassionate and proactive Safeguarding & Wellbeing Coordinator to join the EFI Group. Working as part of the Personal Progression Team, you will play a key role in supporting student welfare, coordinating safeguarding and wellbeing interventions, and ensuring students receive timely support and referrals. As a key safeguarding contact, you will work closely with staff, students, parents, and external agencies to help create a safe, inclusive, and supportive learning environment. This is an excellent opportunity for someone passionate about student wellbeing, safeguarding, and helping learners achieve their full potential. About you Qualifications: GCSE English and Mathematics at Grade C/4 or above, with evidence of ongoing professional development in safeguarding, wellbeing, or student support. First Aid and safeguarding qualifications (or willingness to undertake training) are desirable. Experience: Proven experience working in a safeguarding, pastoral, wellbeing, or student support role, ideally within an education or youth-focused environment. Experience coordinating casework, interventions, or student support processes is desirable. Expertise: Strong understanding of safeguarding, pastoral care, wellbeing, equality, diversity, and inclusion, with knowledge of the challenges and support needs of young people in education. Skills: Excellent interpersonal, communication, and organisational skills, with the ability to manage competing priorities, maintain accurate records, assess needs, and coordinate effective support for students. Values: Committed to safeguarding, inclusion, and student success, with a compassionate, professional, and collaborative approach that promotes positive outcomes for all learners. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £15,300 to £16,150 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday, 30 June 2026. Interviews/Recruitment Day: Interviews held w/c 6th July in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE or LCBT Academy: 3-5 Fashion Street, London, E1 6PX More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Jun 15, 2026
Full time
Education for Industry Group Part-Time: 0.5FTE, 2.5 Days - 18.5 hours per week Working Pattern: Saturdays plus 1.5 additional weekdays, to be agreed with the successful candidate. Permanent Location: FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a compassionate and proactive Safeguarding & Wellbeing Coordinator to join the EFI Group. Working as part of the Personal Progression Team, you will play a key role in supporting student welfare, coordinating safeguarding and wellbeing interventions, and ensuring students receive timely support and referrals. As a key safeguarding contact, you will work closely with staff, students, parents, and external agencies to help create a safe, inclusive, and supportive learning environment. This is an excellent opportunity for someone passionate about student wellbeing, safeguarding, and helping learners achieve their full potential. About you Qualifications: GCSE English and Mathematics at Grade C/4 or above, with evidence of ongoing professional development in safeguarding, wellbeing, or student support. First Aid and safeguarding qualifications (or willingness to undertake training) are desirable. Experience: Proven experience working in a safeguarding, pastoral, wellbeing, or student support role, ideally within an education or youth-focused environment. Experience coordinating casework, interventions, or student support processes is desirable. Expertise: Strong understanding of safeguarding, pastoral care, wellbeing, equality, diversity, and inclusion, with knowledge of the challenges and support needs of young people in education. Skills: Excellent interpersonal, communication, and organisational skills, with the ability to manage competing priorities, maintain accurate records, assess needs, and coordinate effective support for students. Values: Committed to safeguarding, inclusion, and student success, with a compassionate, professional, and collaborative approach that promotes positive outcomes for all learners. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £15,300 to £16,150 per annum 0.4FTE (pro rata £30,600 to £32,300 per annum 1FTE), subject to qualifications and experience How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday, 30 June 2026. Interviews/Recruitment Day: Interviews held w/c 6th July in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE or LCBT Academy: 3-5 Fashion Street, London, E1 6PX More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Jun 15, 2026
Full time
CRM and Systems Coordinator Do you love working in an office, primarily dealing with CRM s and Business Systems along with other admin duties, but feel frustrated because your current role feels like a dead-end, and you re not being recognised or appreciated for your time, effort and skills Do you have good CRM experience at back-end level, a keen appetite for learning new systems quickly, and a proven ability to work on your own initiative Are you great at multi-tasking and prioritising, love being part of a team, and do you pride yourself on attention to detail and accuracy If you have the above qualities and experience, this could be the job for you! Our client is a fast-scaling HVAC group based in Chatham, Kent, operating four entities. They carry out Air Conditioning Installations, primarily in residential and light commercial properties within the M25 and home counties. They are currently looking for a systems-minded individual to take ownership of their Zoho CRM and MRP Easy manufacturing system, ensuring data integrity across both platforms as they scale. Onboarding Support The successful candidate will receive a structured handover from their current marketing team, covering the full Zoho workflow stack, and dedicated MRP Easy training from an external specialist. You will not be expected to arrive knowing either system you will be expected to own them quickly. What You WON T Be: Someone who needs heavy management to stay productive. A pure helpdesk or front-end CRM user. Someone who treats system administration as a static maintenance task. Hours and Salary: Monday Friday; 8:30am 4:30pm Full Time; Office-based £28K £38K depending on experience Benefits Our Client Offers: Career growth opportunities this role will expand as the business scales World-Class training Team events Duties and Responsibilities: Day-to-day administration and development of Zoho CRM across all group entities. Owning data integrity and process discipline within MRP Easy. Working with their marketing team to develop and expand CRM workflows and integrations. Supporting the onboarding of new system users and maintaining process documentation. Collaborating with the Office Manager on day-to-day operational priorities. Results Expected: Zoho CRM is maintained in a clean, accurate state across all group entities within 90 days of start. MRP Easy data integrity measurably improved within six months, with documented input processes in place. CRM workflows and automations developed in collaboration with the marketing team, reducing manual handling across the group. System documentation is maintained and kept current as the business scales. I Will Meet These Standards: Data entered accurately and consistently, first time, every time. System issues flagged and resolved proactively, not reactively. All workflow changes documented before implementation. Knowledge, Skills and Abilities: Proven experience administering a CRM platform at back-end level Zoho experience preferred but not essential. Understanding of Zapier and system automations. Demonstrable understanding of workflow logic, automations, and system integrations. Process-driven with high attention to detail. Comfortable working across multiple business entities with different operational profiles. Curious and self-directed this role will grow as the business grows. Experience Needed: Minimum two years in a CRM administration or systems coordination role. Demonstrable experience building or managing backend workflows and automations. Experience working within a multi-entity or complex operational environment preferred. Other Special Requirements: Ability to commute to ME4 5AU Must be eligible to work in the UK If you want to join a Well-Established Business and be part of a growing team, then this is the job for you! Their selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Are you an experienced Office Manager who thrives on creating exceptional workplace experiences, driving operational excellence, and supporting senior leadership? We are seeking a highly organised, proactive, and people-focused professional to take ownership of our Central London office and play a key role in supporting the day-to-day running of the business. This is an exciting opportunity for someone looking to step into a broader, more senior position with responsibility across office operations, facilities, employee experience, onboarding, and business support. Job Title: Office Manager Location: Central London Salary: 38,000 - 43,000 per annum Contract: Full-Time, Permanent Why Join Us? We offer a fantastic benefits package designed to support your wellbeing, development, and work-life balance, including: 30 days annual leave Birthday day off Performance-related bonuses Regular social events and team celebrations Early finishes throughout the year Breakfast bar and office refreshments Annual learning and development fund Health & wellbeing platform Private healthcare Fitness and wellness allowance And much more! The Role As Office Manager, you will be responsible for ensuring the smooth and efficient operation of the office while enhancing the employee and visitor experience. Acting as a trusted support to senior leadership, you will oversee facilities management, workplace operations, supplier relationships, employee lifecycle administration, and internal events. This is a hands-on role requiring excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Office & Facilities Management Act as the primary point of contact for visitors, clients, suppliers, and deliveries, ensuring a professional and welcoming environment. Oversee the day-to-day running of the office, maintaining high standards across all workspaces and communal areas. Manage office facilities, maintenance schedules, repairs, and contractor relationships. Monitor and manage office budgets, identifying opportunities for cost savings and efficiency improvements. Oversee procurement and stock management for office supplies, refreshments, and equipment. Coordinate meeting room bookings, meeting set-up, and hospitality requirements. Operations & Business Support Manage workplace systems, access control platforms, communication tools, and office service providers. Support IT administration and liaise with external technology providers to resolve issues efficiently. Develop and maintain office policies, procedures, and operational best practices. Assist senior leadership with business administration and strategic operational projects. Prepare reports, track budgets, and provide regular updates to leadership on office performance and operational requirements. Employee Experience & People Support Lead onboarding processes, ensuring new starters receive a seamless and engaging introduction to the business. Coordinate offboarding activities and maintain accurate employee records and documentation. Support employee engagement initiatives, internal communications, and company-wide events. Assist with annual review cycles, employee check-ins, and wellbeing initiatives. Partner with internal teams to foster a positive, inclusive, and collaborative workplace culture. Events & Culture Organise internal events, team celebrations, and company gatherings. Manage gifting programmes for employees, clients, and special occasions. Contribute to employee engagement and community-focused initiatives. Champion workplace culture and help create an environment where employees can thrive. About You Proven experience in an Office Manager, Workplace Manager, Operations Coordinator, or similar role. Strong organisational and multitasking abilities with exceptional attention to detail. Experience managing budgets, suppliers, facilities, and office operations. Confident working with senior stakeholders and handling confidential information. Excellent communication and relationship-building skills. A proactive, solutions-focused approach with the ability to anticipate business needs. Passionate about creating outstanding workplace experiences and supporting a positive company culture. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 15, 2026
Full time
Are you an experienced Office Manager who thrives on creating exceptional workplace experiences, driving operational excellence, and supporting senior leadership? We are seeking a highly organised, proactive, and people-focused professional to take ownership of our Central London office and play a key role in supporting the day-to-day running of the business. This is an exciting opportunity for someone looking to step into a broader, more senior position with responsibility across office operations, facilities, employee experience, onboarding, and business support. Job Title: Office Manager Location: Central London Salary: 38,000 - 43,000 per annum Contract: Full-Time, Permanent Why Join Us? We offer a fantastic benefits package designed to support your wellbeing, development, and work-life balance, including: 30 days annual leave Birthday day off Performance-related bonuses Regular social events and team celebrations Early finishes throughout the year Breakfast bar and office refreshments Annual learning and development fund Health & wellbeing platform Private healthcare Fitness and wellness allowance And much more! The Role As Office Manager, you will be responsible for ensuring the smooth and efficient operation of the office while enhancing the employee and visitor experience. Acting as a trusted support to senior leadership, you will oversee facilities management, workplace operations, supplier relationships, employee lifecycle administration, and internal events. This is a hands-on role requiring excellent organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Office & Facilities Management Act as the primary point of contact for visitors, clients, suppliers, and deliveries, ensuring a professional and welcoming environment. Oversee the day-to-day running of the office, maintaining high standards across all workspaces and communal areas. Manage office facilities, maintenance schedules, repairs, and contractor relationships. Monitor and manage office budgets, identifying opportunities for cost savings and efficiency improvements. Oversee procurement and stock management for office supplies, refreshments, and equipment. Coordinate meeting room bookings, meeting set-up, and hospitality requirements. Operations & Business Support Manage workplace systems, access control platforms, communication tools, and office service providers. Support IT administration and liaise with external technology providers to resolve issues efficiently. Develop and maintain office policies, procedures, and operational best practices. Assist senior leadership with business administration and strategic operational projects. Prepare reports, track budgets, and provide regular updates to leadership on office performance and operational requirements. Employee Experience & People Support Lead onboarding processes, ensuring new starters receive a seamless and engaging introduction to the business. Coordinate offboarding activities and maintain accurate employee records and documentation. Support employee engagement initiatives, internal communications, and company-wide events. Assist with annual review cycles, employee check-ins, and wellbeing initiatives. Partner with internal teams to foster a positive, inclusive, and collaborative workplace culture. Events & Culture Organise internal events, team celebrations, and company gatherings. Manage gifting programmes for employees, clients, and special occasions. Contribute to employee engagement and community-focused initiatives. Champion workplace culture and help create an environment where employees can thrive. About You Proven experience in an Office Manager, Workplace Manager, Operations Coordinator, or similar role. Strong organisational and multitasking abilities with exceptional attention to detail. Experience managing budgets, suppliers, facilities, and office operations. Confident working with senior stakeholders and handling confidential information. Excellent communication and relationship-building skills. A proactive, solutions-focused approach with the ability to anticipate business needs. Passionate about creating outstanding workplace experiences and supporting a positive company culture. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Do you have the commitment and positive values to make a difference to the lives of people living in Preston, Lancashire? We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Preston Intensive Support Service. This is an exciting opportunity to be part of our well-established services, which supports individuals with learning disabilities and challenging behaviours. You must have skills in positive communication and engagement and will be able to demonstrate unconditional regard for the people we support. You will also have skills in the assessment of needs and proactive risk management, so that support planning for individuals demonstrates an active and fulfilling life with an emphasis on a 'can do' approach. Support Coordinator Duties: Provide outcome focused support to enable clients to lead fulfilling and valued lives, maintain their tenancies, participate in their local community and much more Effectively meet the needs of our clients and to take additional responsibilities such as rota management, induction of staff and staff supervision Work in a flexible manner which may including working evenings and weekends and sleep in's Participate in our local On Call Administering medication It is essential to have a clean, up to date driving license and access to a vehicle for this role, as the role requires travelling around the Preston area. As well as providing direct support, the Support Coordinator role also requires some off rota time, which has been developed to support the management of service delivery. This is an opportunity for personal and career development as we offer good conditions of service and a supportive, hands-on management culture. Vacancy Reference Number: 85786 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number 'Gender is considered to be an occupational requirement' - Equality Act 2010' Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK.
Jun 15, 2026
Full time
Do you have the commitment and positive values to make a difference to the lives of people living in Preston, Lancashire? We are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Preston Intensive Support Service. This is an exciting opportunity to be part of our well-established services, which supports individuals with learning disabilities and challenging behaviours. You must have skills in positive communication and engagement and will be able to demonstrate unconditional regard for the people we support. You will also have skills in the assessment of needs and proactive risk management, so that support planning for individuals demonstrates an active and fulfilling life with an emphasis on a 'can do' approach. Support Coordinator Duties: Provide outcome focused support to enable clients to lead fulfilling and valued lives, maintain their tenancies, participate in their local community and much more Effectively meet the needs of our clients and to take additional responsibilities such as rota management, induction of staff and staff supervision Work in a flexible manner which may including working evenings and weekends and sleep in's Participate in our local On Call Administering medication It is essential to have a clean, up to date driving license and access to a vehicle for this role, as the role requires travelling around the Preston area. As well as providing direct support, the Support Coordinator role also requires some off rota time, which has been developed to support the management of service delivery. This is an opportunity for personal and career development as we offer good conditions of service and a supportive, hands-on management culture. Vacancy Reference Number: 85786 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number 'Gender is considered to be an occupational requirement' - Equality Act 2010' Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK.
Coordinate site training and help build capability at a major manufacturing site Wolviston Management Services is proud to be working in partnership with Tioxide to recruit a Training Coordinator for their Greatham site. This is a key HR and site capability role where you will coordinate training and development programmes across the site, helping teams perform their current and future roles safely and competently. You will work closely with managers, shift teams, internal stakeholders and external training providers to maintain training standards, support validation processes and help ensure critical EHS training remains up to date. What you ll be doing You will: Establish systems and KPIs to track training requirements across the site, with a focus on maintaining zero overdue critical EHS training. Work with managers to maintain training matrices and demonstrate competence across site teams. Support shift validation programmes and supplementary skills training. Work with different functions to develop materials and deliver critical EHS and non-EHS refresher training. Source external training provision to meet business needs. Deliver process theory and technical understanding sessions to shift operating teams. Coach shift team members in the use of manufacturing excellence tools. Ensure validated assessors maintain competence and that validation processes are applied consistently. Manage the Greatham Site Apprentice Programme, including apprentice training and validation. Build strong relationships with stakeholders, end users and external organisations. Promote a positive, values-led culture focused on safety, learning, inclusion and high standards. We welcome applications from people who have Level 3 Process Technology, NEBOSH Certificate, or equivalent knowledge. Experience coordinating or managing training activity in manufacturing, chemical, process, industrial or another high-demand environment. Experience working with training matrices, competency frameworks, validation processes or compliance training. Knowledge of manufacturing excellence tools, or the willingness to develop this. The ability to plan, organise and track training activity across different teams. Strong communication skills, with confidence working with managers, shift teams and external providers. A collaborative and practical approach to solving problems and supporting people. A commitment to safe working, inclusion, compliance, learning and continuous improvement. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Toxide to play a visible role in developing skills, strengthening competence and supporting safe site performance. You will work across a major Teesside manufacturing site, helping teams access the training, validation and support they need to perform confidently and safely. Diversity and inclusion Toxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in HR, learning and development, manufacturing and operational support roles. Toxide and Wolviston Management Services are happy to discuss flexible working arrangements and reasonable adjustments at any stage of the recruitment process.
Jun 14, 2026
Full time
Coordinate site training and help build capability at a major manufacturing site Wolviston Management Services is proud to be working in partnership with Tioxide to recruit a Training Coordinator for their Greatham site. This is a key HR and site capability role where you will coordinate training and development programmes across the site, helping teams perform their current and future roles safely and competently. You will work closely with managers, shift teams, internal stakeholders and external training providers to maintain training standards, support validation processes and help ensure critical EHS training remains up to date. What you ll be doing You will: Establish systems and KPIs to track training requirements across the site, with a focus on maintaining zero overdue critical EHS training. Work with managers to maintain training matrices and demonstrate competence across site teams. Support shift validation programmes and supplementary skills training. Work with different functions to develop materials and deliver critical EHS and non-EHS refresher training. Source external training provision to meet business needs. Deliver process theory and technical understanding sessions to shift operating teams. Coach shift team members in the use of manufacturing excellence tools. Ensure validated assessors maintain competence and that validation processes are applied consistently. Manage the Greatham Site Apprentice Programme, including apprentice training and validation. Build strong relationships with stakeholders, end users and external organisations. Promote a positive, values-led culture focused on safety, learning, inclusion and high standards. We welcome applications from people who have Level 3 Process Technology, NEBOSH Certificate, or equivalent knowledge. Experience coordinating or managing training activity in manufacturing, chemical, process, industrial or another high-demand environment. Experience working with training matrices, competency frameworks, validation processes or compliance training. Knowledge of manufacturing excellence tools, or the willingness to develop this. The ability to plan, organise and track training activity across different teams. Strong communication skills, with confidence working with managers, shift teams and external providers. A collaborative and practical approach to solving problems and supporting people. A commitment to safe working, inclusion, compliance, learning and continuous improvement. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Toxide to play a visible role in developing skills, strengthening competence and supporting safe site performance. You will work across a major Teesside manufacturing site, helping teams access the training, validation and support they need to perform confidently and safely. Diversity and inclusion Toxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in HR, learning and development, manufacturing and operational support roles. Toxide and Wolviston Management Services are happy to discuss flexible working arrangements and reasonable adjustments at any stage of the recruitment process.
Job Title: Junior Administrator Location: London - EC3N 2EX Salary: 28,860 + dependent on experience Job Type: Permanent, Full Time About us: At Elevate, our core values shape the work environment and define our approach to everything we do. We prioritise respect, integrity, active listening, collaboration, diversity, inclusion, quality, lifelong learning, and health and safety. By embracing these values, you will become part of a community that fosters a positive and supportive culture. About the role: As Junior Administrator, you will be responsible for scheduling our day-to-day planning and works, identifying stock ordering requirements, maintaining a good standard of communication with our clients through various channels and liaising with engineers on a daily basis to resolve any attendance issues. You will manage all new work orders independently and instruct the attending engineers, or close cases with no contact. Handling of new requests from our clients, opening works and booking attendance at the earliest available opportunity. Understanding the reasons for revisits that are to be booked, ensuring the correct personnel are instructed to attend with any stock requirements identified on the initial visit. Reviewing works marked as revisit to be booked and organising secondary attendance. Updating of attendance information on client portals, or responding to attendance requests received via email or on MS Teams. Ensuring call sweeps are conducted where email appointments do not sustain 100% bookings on the Servicing Engineers calendars'. Working alongside the Service Coordinator to assist delivery of ad-hoc or planned works as set by senior management, for distribution by the Service Coordinator following review. Providing reports and report details to complaint handlers to avoid escalation of problem works to official first-stage complaints. Flagging any cases where the reports or their details are missing, difficult to interpret or otherwise unclear. To handle the inbound phone line as a first response, to manage the team servicing email inbox and respond to low level enquiries, or escalate responses based on the email information/request. Any other duties consistent with the job description that may be required from time to time. About you: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer-facing role, with excellent communication and customer service skills. Minimum of 1 years of experience liaising with clients/customers in either a customer-facing, customer service or telephone based role is essential. Minimum of 1 years of experience in a similar office environment/coordination role would be advantageous. Experienced working within a team, or independently, and can deliver set tasks in a timely manner. Maintains a calm, confident manner on the phone and in person when dealing with clients or residents, and is able to empathise and prioritise based on the nature of their conversation. Knowledge of the Microsoft Office suite, and VOIP telephone systems. A professional and conscientious manner when handling phone calls and questions. Willing to undertake professional development or task-specific courses to aid in the delivery and advancement of their role. Proactively seeks opportunities for refining their personal skills, possesses a helpful and focused demeanour and has a strong willingness to progress. What we offer: Competitive salary (depending upon experience). Company Pension Scheme. Sickness insurance. Life Assurance. 24 days annual leave, plus bank holidays. After successful completion of probation: CPD opportunities, Private Health Insurance and more. Training using CRM or CAFM systems to update and maintain databases will be provided. Additional Information: You will report to and update the Service Coordinator with any day-to-day issues you notice, and ensure you provide telephone and email responses from all Clients and Residents within 24 hours of the initial request being received. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Administrator, Coordinator, Service Coordinator, Customer Service Administrator, Planning Assistant, or Scheduling Administrator also be considered for this role.
Jun 13, 2026
Full time
Job Title: Junior Administrator Location: London - EC3N 2EX Salary: 28,860 + dependent on experience Job Type: Permanent, Full Time About us: At Elevate, our core values shape the work environment and define our approach to everything we do. We prioritise respect, integrity, active listening, collaboration, diversity, inclusion, quality, lifelong learning, and health and safety. By embracing these values, you will become part of a community that fosters a positive and supportive culture. About the role: As Junior Administrator, you will be responsible for scheduling our day-to-day planning and works, identifying stock ordering requirements, maintaining a good standard of communication with our clients through various channels and liaising with engineers on a daily basis to resolve any attendance issues. You will manage all new work orders independently and instruct the attending engineers, or close cases with no contact. Handling of new requests from our clients, opening works and booking attendance at the earliest available opportunity. Understanding the reasons for revisits that are to be booked, ensuring the correct personnel are instructed to attend with any stock requirements identified on the initial visit. Reviewing works marked as revisit to be booked and organising secondary attendance. Updating of attendance information on client portals, or responding to attendance requests received via email or on MS Teams. Ensuring call sweeps are conducted where email appointments do not sustain 100% bookings on the Servicing Engineers calendars'. Working alongside the Service Coordinator to assist delivery of ad-hoc or planned works as set by senior management, for distribution by the Service Coordinator following review. Providing reports and report details to complaint handlers to avoid escalation of problem works to official first-stage complaints. Flagging any cases where the reports or their details are missing, difficult to interpret or otherwise unclear. To handle the inbound phone line as a first response, to manage the team servicing email inbox and respond to low level enquiries, or escalate responses based on the email information/request. Any other duties consistent with the job description that may be required from time to time. About you: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer-facing role, with excellent communication and customer service skills. Minimum of 1 years of experience liaising with clients/customers in either a customer-facing, customer service or telephone based role is essential. Minimum of 1 years of experience in a similar office environment/coordination role would be advantageous. Experienced working within a team, or independently, and can deliver set tasks in a timely manner. Maintains a calm, confident manner on the phone and in person when dealing with clients or residents, and is able to empathise and prioritise based on the nature of their conversation. Knowledge of the Microsoft Office suite, and VOIP telephone systems. A professional and conscientious manner when handling phone calls and questions. Willing to undertake professional development or task-specific courses to aid in the delivery and advancement of their role. Proactively seeks opportunities for refining their personal skills, possesses a helpful and focused demeanour and has a strong willingness to progress. What we offer: Competitive salary (depending upon experience). Company Pension Scheme. Sickness insurance. Life Assurance. 24 days annual leave, plus bank holidays. After successful completion of probation: CPD opportunities, Private Health Insurance and more. Training using CRM or CAFM systems to update and maintain databases will be provided. Additional Information: You will report to and update the Service Coordinator with any day-to-day issues you notice, and ensure you provide telephone and email responses from all Clients and Residents within 24 hours of the initial request being received. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Administrator, Coordinator, Service Coordinator, Customer Service Administrator, Planning Assistant, or Scheduling Administrator also be considered for this role.
Our renowned client is currently looking to recruit a HR/Organisational Development Project Lead on an initial 5 month contract, working on a hybrid basis from the central London office Project Coordinator - Organisational Development & Talent Futures London - Hybrid £240 per day inside IR35 We are recruiting a Project Manager, Learning & Talent Futures to support a key HR transformation programme within our Organisational Development team. The role will focus on the delivery and adoption of a new digital platform designed to improve performance management, learning and talent development across the organisation. You will play a critical role in ensuring successful delivery, strong stakeholder engagement and a positive user experience. About the role Working closely with HR colleagues, business stakeholders and external suppliers, you will provide hands-on project management support across the full lifecycle of the platform. You will coordinate activity, support engagement and testing, track progress and use data and insight to improve adoption and outcomes. This role suits someone who enjoys working in a fast-paced HR project environment, building relationships and supporting people-focused digital change. Key responsibilities Support the delivery and ongoing development of an HR digital platform covering appraisal, learning and talent management Coordinate stakeholder engagement activities including briefings, focus groups, UX and User Acceptance Testing Work with HR and business stakeholders to capture and document requirements for future enhancements Manage day-to-day liaison with external suppliers and creative agencies Monitor project progress and produce clear updates on delivery, risks and user engagement Analyse data and feedback to identify trends and opportunities for continuous improvement Support post-launch user queries, guidance and learning resources Essential: Experience supporting projects, ideally within HR, learning, talent or digital platforms Strong organisational and coordination skills with the ability to manage multiple priorities Excellent written and verbal communication skills Experience analysing and presenting data using Microsoft Excel and other Office tools Confidence facilitating meetings or engagement sessions Desirable: Knowledge of appraisal, learning and development or talent management processes Experience supporting system rollout, user adoption or change activity If you are motivated by delivering impactful HR projects and improving employee experience through effective engagement and collaboration, we would welcome your application.
Jun 13, 2026
Contractor
Our renowned client is currently looking to recruit a HR/Organisational Development Project Lead on an initial 5 month contract, working on a hybrid basis from the central London office Project Coordinator - Organisational Development & Talent Futures London - Hybrid £240 per day inside IR35 We are recruiting a Project Manager, Learning & Talent Futures to support a key HR transformation programme within our Organisational Development team. The role will focus on the delivery and adoption of a new digital platform designed to improve performance management, learning and talent development across the organisation. You will play a critical role in ensuring successful delivery, strong stakeholder engagement and a positive user experience. About the role Working closely with HR colleagues, business stakeholders and external suppliers, you will provide hands-on project management support across the full lifecycle of the platform. You will coordinate activity, support engagement and testing, track progress and use data and insight to improve adoption and outcomes. This role suits someone who enjoys working in a fast-paced HR project environment, building relationships and supporting people-focused digital change. Key responsibilities Support the delivery and ongoing development of an HR digital platform covering appraisal, learning and talent management Coordinate stakeholder engagement activities including briefings, focus groups, UX and User Acceptance Testing Work with HR and business stakeholders to capture and document requirements for future enhancements Manage day-to-day liaison with external suppliers and creative agencies Monitor project progress and produce clear updates on delivery, risks and user engagement Analyse data and feedback to identify trends and opportunities for continuous improvement Support post-launch user queries, guidance and learning resources Essential: Experience supporting projects, ideally within HR, learning, talent or digital platforms Strong organisational and coordination skills with the ability to manage multiple priorities Excellent written and verbal communication skills Experience analysing and presenting data using Microsoft Excel and other Office tools Confidence facilitating meetings or engagement sessions Desirable: Knowledge of appraisal, learning and development or talent management processes Experience supporting system rollout, user adoption or change activity If you are motivated by delivering impactful HR projects and improving employee experience through effective engagement and collaboration, we would welcome your application.
Our renowned client is currently looking to recruit a Project Support Officer working on a HR Implementation Project on an initial 5 month contract, working on a hybrid basis from the central London office Project Coordinator - Project Support Officer London - Hybrid £240 per day inside IR35 We are recruiting a Project Support Officer to support a key HR transformation programme within our Organisational Development team. The role will focus on the delivery and adoption of a new digital platform designed to improve performance management, learning and talent development across the organisation. You will play a critical role in ensuring successful delivery, strong stakeholder engagement and a positive user experience. About the role Working closely with HR colleagues, business stakeholders and external suppliers, you will provide hands-on project management support across the full lifecycle of the platform. You will coordinate activity, support engagement and testing, track progress and use data and insight to improve adoption and outcomes. This role suits someone who enjoys working in a fast-paced HR project environment, building relationships and supporting people-focused digital change. Key responsibilities Support the delivery and ongoing development of an HR digital platform covering appraisal, learning and talent management Coordinate stakeholder engagement activities including briefings, focus groups, UX and User Acceptance Testing Work with HR and business stakeholders to capture and document requirements for future enhancements Manage day-to-day liaison with external suppliers and creative agencies Monitor project progress and produce clear updates on delivery, risks and user engagement Analyse data and feedback to identify trends and opportunities for continuous improvement Support post-launch user queries, guidance and learning resources Essential: Experience supporting projects, ideally within HR, learning, talent or digital platforms Strong organisational and coordination skills with the ability to manage multiple priorities Excellent written and verbal communication skills Experience analysing and presenting data using Microsoft Excel and other Office tools Confidence facilitating meetings or engagement sessions Desirable: Knowledge of appraisal, learning and development or talent management processes Experience supporting system rollout, user adoption or change activity If you are motivated by delivering impactful HR projects and improving employee experience through effective engagement and collaboration, we would welcome your application.
Jun 13, 2026
Contractor
Our renowned client is currently looking to recruit a Project Support Officer working on a HR Implementation Project on an initial 5 month contract, working on a hybrid basis from the central London office Project Coordinator - Project Support Officer London - Hybrid £240 per day inside IR35 We are recruiting a Project Support Officer to support a key HR transformation programme within our Organisational Development team. The role will focus on the delivery and adoption of a new digital platform designed to improve performance management, learning and talent development across the organisation. You will play a critical role in ensuring successful delivery, strong stakeholder engagement and a positive user experience. About the role Working closely with HR colleagues, business stakeholders and external suppliers, you will provide hands-on project management support across the full lifecycle of the platform. You will coordinate activity, support engagement and testing, track progress and use data and insight to improve adoption and outcomes. This role suits someone who enjoys working in a fast-paced HR project environment, building relationships and supporting people-focused digital change. Key responsibilities Support the delivery and ongoing development of an HR digital platform covering appraisal, learning and talent management Coordinate stakeholder engagement activities including briefings, focus groups, UX and User Acceptance Testing Work with HR and business stakeholders to capture and document requirements for future enhancements Manage day-to-day liaison with external suppliers and creative agencies Monitor project progress and produce clear updates on delivery, risks and user engagement Analyse data and feedback to identify trends and opportunities for continuous improvement Support post-launch user queries, guidance and learning resources Essential: Experience supporting projects, ideally within HR, learning, talent or digital platforms Strong organisational and coordination skills with the ability to manage multiple priorities Excellent written and verbal communication skills Experience analysing and presenting data using Microsoft Excel and other Office tools Confidence facilitating meetings or engagement sessions Desirable: Knowledge of appraisal, learning and development or talent management processes Experience supporting system rollout, user adoption or change activity If you are motivated by delivering impactful HR projects and improving employee experience through effective engagement and collaboration, we would welcome your application.
Joining our Adults' Multi Agency Safeguarding Hub (MASH) as a Case Worker, you'll handle telephone and online safeguarding referrals using your compassionate communication skills, surrounded by a supportive team of skilled practitioners. Our team receives all adult safeguarding referrals from across the county, and we work closely with our partner agencies, including the police and the health service, to give the best possible response when concerns are reported. In line with our Care Act (2014) duties, we're committed to Making Safeguarding Personal and ensuring access to advocacy services. Although we don't meet the people who use our service face-to-face, we're the front door to Adults' Health and Care for all safeguarding referrals, so the work we do can be fast-paced and challenging, but also incredibly rewarding. What you'll be doing: Triaging incoming telephone and online safeguarding referrals, completing Section 42 enquiries, and understanding when to escalate cases to the management team. Providing signposting where appropriate, directing individuals to the relevant team or partner agency. Preparing clear and concise reports. Achieving performance targets on the number of calls and online referrals you complete, as well as the quality of your responses. What we're looking for: Confident telephone communication skills, and the ability to 'type and talk'. Sound IT and record-keeping skills. Resilience and adaptability. Commitment to demonstrating the organisation's values and behaviours, showing compassion, empathy and respect. Awareness of the Care Act (2014), particularly Section 42, or willingness to research ahead of the interview. Why join us? Professional development: Continuous learning, mentoring and supportive supervision. Work-life balance: Enjoy a fulfilling career with a good balance between work and home life. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.
Jun 13, 2026
Full time
Joining our Adults' Multi Agency Safeguarding Hub (MASH) as a Case Worker, you'll handle telephone and online safeguarding referrals using your compassionate communication skills, surrounded by a supportive team of skilled practitioners. Our team receives all adult safeguarding referrals from across the county, and we work closely with our partner agencies, including the police and the health service, to give the best possible response when concerns are reported. In line with our Care Act (2014) duties, we're committed to Making Safeguarding Personal and ensuring access to advocacy services. Although we don't meet the people who use our service face-to-face, we're the front door to Adults' Health and Care for all safeguarding referrals, so the work we do can be fast-paced and challenging, but also incredibly rewarding. What you'll be doing: Triaging incoming telephone and online safeguarding referrals, completing Section 42 enquiries, and understanding when to escalate cases to the management team. Providing signposting where appropriate, directing individuals to the relevant team or partner agency. Preparing clear and concise reports. Achieving performance targets on the number of calls and online referrals you complete, as well as the quality of your responses. What we're looking for: Confident telephone communication skills, and the ability to 'type and talk'. Sound IT and record-keeping skills. Resilience and adaptability. Commitment to demonstrating the organisation's values and behaviours, showing compassion, empathy and respect. Awareness of the Care Act (2014), particularly Section 42, or willingness to research ahead of the interview. Why join us? Professional development: Continuous learning, mentoring and supportive supervision. Work-life balance: Enjoy a fulfilling career with a good balance between work and home life. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.
Purpose of the Role The Group HR Advisor delivers high-quality, operational HR support across the full employee lifecycle. This role blends hands-on HR administration with proactive advisory support, acting as a trusted first point of contact for both managers and employees. You will provide practical, solutions-focused guidance on a broad range of people matters, including employee relations, policy interpretation, absence management, and recruitment. The role requires sound judgement, confidence in applying HR best practice, and a strong commitment to consistency and compliance. As a key member of the HR team, you will contribute to strengthening people practices, enhancing the employee experience, and supporting a positive, aligned organisational culture. Reporting Line Reporting to: HR Director Location Basildon Travel to other sites as required Key Responsibilities1. Recruitment & Onboarding Partner with hiring managers to support workforce planning, job scoping, and recruitment activity Coordinate end-to-end recruitment processes including advertising, screening, and interviews Ensure a professional and engaging candidate experience throughout the hiring journey Lead onboarding processes, including new starter inductions Liaise with recruitment agencies and preferred suppliers Monitor agency performance and recruitment costs Maintain accurate recruitment records and reporting Identify opportunities to improve recruitment and selection processes 2. Employee Relations & Policy Support Provide timely, practical HR advice to managers and employees on policies, procedures, and people matters Support employee relations cases including disciplinary, grievance, and absence management Assist with investigations, minute-taking, outcome documentation, and case tracking Escalate complex or high-risk cases to the HR Director as appropriate Promote fair and consistent application of policies across the organisation Support early intervention approaches to performance and wellbeing concerns 3. HR Operations & Compliance Manage employee lifecycle administration (starters, leavers, changes) with accuracy and efficiency Maintain and update HR systems (People HR) ensuring data integrity and compliance Produce and analyse HR metrics (e.g. absence, turnover, engagement trends) Support internal audits and compliance requirements Ensure all HR practices align with UK employment legislation and company standards 4. Culture & Engagement Support delivery and analysis of the annual Employee Engagement Survey Work with stakeholders to implement actionable engagement initiatives Promote company values, behaviours, and a positive working environment Contribute to initiatives that enhance inclusion, collaboration, and continuous improvement 5. HR Projects & Continuous Improvement Support the development and review of HR policies and procedures Contribute to HR projects and cross-site initiatives Assist with HR communications, briefings, and guidance materials Act as an HR representative during audits or external reviews Identify and implement opportunities to improve HR processes and service delivery People Management & Support Guide and support managers in applying performance, development, and attendance processes Promote consistency, fairness, and accountability in people management practices Support development of HR resources, templates, and toolkits to enhance management capability Act as a role model for professional, respectful, and values-driven behaviours Relationship Management Build strong, trusted relationships across all levels of the organisation Maintain effective communication with Trade Union representatives Collaborate across departments and sites to support a unified culture Approach all interactions with professionalism, credibility, and a solutions-focused mindset Self-Management Operate with integrity, discretion, and strict confidentiality Proactively manage workload, priorities, and deadlines Demonstrate resilience and adaptability in a fast-paced environment Maintain up-to-date HR knowledge through continuous learning and external benchmarking Take initiative in identifying improvements and contributing to team effectiveness Qualifications, Skills & Experience Proven experience in an HR Advisor, HR Coordinator, or HR Generalist role (ideally within an SME or multi-site environment) CIPD qualified, or working towards CIPD Level 5, or equivalent practical experience Strong working knowledge of UK employment law and HR best practice Confident communicator with the ability to influence and build relationships at all levels Experience using HR systems (People HR or similar) and Microsoft Office tools High level of professionalism when handling sensitive and confidential matters Strong organisational skills with the ability to manage multiple priorities effectively Resilient, proactive, and adaptable with a positive approach Fluent in English; additional language skills (e.g. Polish) are advantageous Why Join Us? Opportunity to shape and influence HR practices across a growing organisation Exposure to a wide range of HR activities and projects Collaborative and supportive team environment Commitment to employee development and continuous improvement Benefits: Private medical insurance Company pension Death in service benefit Employee retail discounts Life insurance Free on-site parking Canteen facilities You will receive 33 days holiday per year which includes a Christmas closure You ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment
Jun 13, 2026
Full time
Purpose of the Role The Group HR Advisor delivers high-quality, operational HR support across the full employee lifecycle. This role blends hands-on HR administration with proactive advisory support, acting as a trusted first point of contact for both managers and employees. You will provide practical, solutions-focused guidance on a broad range of people matters, including employee relations, policy interpretation, absence management, and recruitment. The role requires sound judgement, confidence in applying HR best practice, and a strong commitment to consistency and compliance. As a key member of the HR team, you will contribute to strengthening people practices, enhancing the employee experience, and supporting a positive, aligned organisational culture. Reporting Line Reporting to: HR Director Location Basildon Travel to other sites as required Key Responsibilities1. Recruitment & Onboarding Partner with hiring managers to support workforce planning, job scoping, and recruitment activity Coordinate end-to-end recruitment processes including advertising, screening, and interviews Ensure a professional and engaging candidate experience throughout the hiring journey Lead onboarding processes, including new starter inductions Liaise with recruitment agencies and preferred suppliers Monitor agency performance and recruitment costs Maintain accurate recruitment records and reporting Identify opportunities to improve recruitment and selection processes 2. Employee Relations & Policy Support Provide timely, practical HR advice to managers and employees on policies, procedures, and people matters Support employee relations cases including disciplinary, grievance, and absence management Assist with investigations, minute-taking, outcome documentation, and case tracking Escalate complex or high-risk cases to the HR Director as appropriate Promote fair and consistent application of policies across the organisation Support early intervention approaches to performance and wellbeing concerns 3. HR Operations & Compliance Manage employee lifecycle administration (starters, leavers, changes) with accuracy and efficiency Maintain and update HR systems (People HR) ensuring data integrity and compliance Produce and analyse HR metrics (e.g. absence, turnover, engagement trends) Support internal audits and compliance requirements Ensure all HR practices align with UK employment legislation and company standards 4. Culture & Engagement Support delivery and analysis of the annual Employee Engagement Survey Work with stakeholders to implement actionable engagement initiatives Promote company values, behaviours, and a positive working environment Contribute to initiatives that enhance inclusion, collaboration, and continuous improvement 5. HR Projects & Continuous Improvement Support the development and review of HR policies and procedures Contribute to HR projects and cross-site initiatives Assist with HR communications, briefings, and guidance materials Act as an HR representative during audits or external reviews Identify and implement opportunities to improve HR processes and service delivery People Management & Support Guide and support managers in applying performance, development, and attendance processes Promote consistency, fairness, and accountability in people management practices Support development of HR resources, templates, and toolkits to enhance management capability Act as a role model for professional, respectful, and values-driven behaviours Relationship Management Build strong, trusted relationships across all levels of the organisation Maintain effective communication with Trade Union representatives Collaborate across departments and sites to support a unified culture Approach all interactions with professionalism, credibility, and a solutions-focused mindset Self-Management Operate with integrity, discretion, and strict confidentiality Proactively manage workload, priorities, and deadlines Demonstrate resilience and adaptability in a fast-paced environment Maintain up-to-date HR knowledge through continuous learning and external benchmarking Take initiative in identifying improvements and contributing to team effectiveness Qualifications, Skills & Experience Proven experience in an HR Advisor, HR Coordinator, or HR Generalist role (ideally within an SME or multi-site environment) CIPD qualified, or working towards CIPD Level 5, or equivalent practical experience Strong working knowledge of UK employment law and HR best practice Confident communicator with the ability to influence and build relationships at all levels Experience using HR systems (People HR or similar) and Microsoft Office tools High level of professionalism when handling sensitive and confidential matters Strong organisational skills with the ability to manage multiple priorities effectively Resilient, proactive, and adaptable with a positive approach Fluent in English; additional language skills (e.g. Polish) are advantageous Why Join Us? Opportunity to shape and influence HR practices across a growing organisation Exposure to a wide range of HR activities and projects Collaborative and supportive team environment Commitment to employee development and continuous improvement Benefits: Private medical insurance Company pension Death in service benefit Employee retail discounts Life insurance Free on-site parking Canteen facilities You will receive 33 days holiday per year which includes a Christmas closure You ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment
Interesting and varied, newly created HR and Health and safety coordination role in this expanding engineering company. This role offers exceptional career development prospects. Is this what you're looking for? A varied HR coordination role where you're trusted as the go-to person for HR admin and employee queries The chance to shape on boarding, training and compliance , not just "keep the wheels turning" A hands-on Health & Safety coordination remit (coordination/management rather than a technical H&S specialist role) Exposure to a high-quality manufacturing environment supplying a range of industries, with involvement in standards and customer requirements. Working closely with an external Health & Safety consultant while building a positive safety culture internally The role As HR & Health & Safety Coordinator , you'll support people management processes across the business and coordinate Health & Safety activity to ensure legal and customer compliance. You'll be the primary point of contact for HR administration and employee relations matters, partnering with managers and external support where needed. Key responsibilities Human Resources Coordinate recruitment activity and support hiring managers Prepare contracts, offer letters and on boarding documentation Manage induction programmes; maintain employee records/HR systems Support managers with disciplinary, grievance, capability and absence processes Ensure HR policies and procedures are applied consistently and confidentially Track holidays, sickness and leave; produce HR reports/management information Support payroll administration by providing accurate employee data Coordinate contractor risk assessments and support handbook activity Manage compliance questionnaires. Learning & Development Maintain training matrices and competency records Coordinate internal/external training, mandatory training and renewals Support apprenticeship/workforce development initiatives (where applicable) Health & Safety Coordination Coordinate the company H&S management system and related documentation Liaise with external H&S consultant to support legal and customer compliance Schedule/track risk assessment reviews, inspections and audits Maintain accident/incident/near-miss records and track corrective actions Organise toolbox talks, inductions and safety briefings; promote safety culture Prepare monthly H&S reports and KPI dashboards Support customer/regulatory visits and audits Experience & qualifications HR/People Coordinator/Office Manager experience (ideally within manufacturing/engineering/aerospace) Good understanding of UK employment legislation and HR best practice Confident handling confidential records and coordinating compliance/training activity CIPD Level 3 or Level 5 Skills Strong communication and relationship-building Excellent organisation, attention to detail and prioritisation Practical problem-solving and solid MS Office skills This is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.
Jun 12, 2026
Full time
Interesting and varied, newly created HR and Health and safety coordination role in this expanding engineering company. This role offers exceptional career development prospects. Is this what you're looking for? A varied HR coordination role where you're trusted as the go-to person for HR admin and employee queries The chance to shape on boarding, training and compliance , not just "keep the wheels turning" A hands-on Health & Safety coordination remit (coordination/management rather than a technical H&S specialist role) Exposure to a high-quality manufacturing environment supplying a range of industries, with involvement in standards and customer requirements. Working closely with an external Health & Safety consultant while building a positive safety culture internally The role As HR & Health & Safety Coordinator , you'll support people management processes across the business and coordinate Health & Safety activity to ensure legal and customer compliance. You'll be the primary point of contact for HR administration and employee relations matters, partnering with managers and external support where needed. Key responsibilities Human Resources Coordinate recruitment activity and support hiring managers Prepare contracts, offer letters and on boarding documentation Manage induction programmes; maintain employee records/HR systems Support managers with disciplinary, grievance, capability and absence processes Ensure HR policies and procedures are applied consistently and confidentially Track holidays, sickness and leave; produce HR reports/management information Support payroll administration by providing accurate employee data Coordinate contractor risk assessments and support handbook activity Manage compliance questionnaires. Learning & Development Maintain training matrices and competency records Coordinate internal/external training, mandatory training and renewals Support apprenticeship/workforce development initiatives (where applicable) Health & Safety Coordination Coordinate the company H&S management system and related documentation Liaise with external H&S consultant to support legal and customer compliance Schedule/track risk assessment reviews, inspections and audits Maintain accident/incident/near-miss records and track corrective actions Organise toolbox talks, inductions and safety briefings; promote safety culture Prepare monthly H&S reports and KPI dashboards Support customer/regulatory visits and audits Experience & qualifications HR/People Coordinator/Office Manager experience (ideally within manufacturing/engineering/aerospace) Good understanding of UK employment legislation and HR best practice Confident handling confidential records and coordinating compliance/training activity CIPD Level 3 or Level 5 Skills Strong communication and relationship-building Excellent organisation, attention to detail and prioritisation Practical problem-solving and solid MS Office skills This is a permanent job with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.
Job title: Immediate Support Coordinator - West Wales Reports to: Immediate Support and Debrief Manager Salary: Salary of £27,427 per annum, pro-rata for part time hours Actual salary for 30 hours is £21,941 Location: Remote work with travel in the region Hours: Part-Time, 30 hours per week, over 4 days, Monday, Wednesday and Friday. Flexible on whether remaining day is a Tuesday or Thursday. Post No: 2WISCPT1 Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families Our values and commitment: Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non negotiable. We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose. Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve. If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you. 2wish Cymru & 2wish: 2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. Context of role: 2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult. Main duties: Service: To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region To contact all families within 24-48 hours of the referrals by telephone Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual To work with hospital staff, GP s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support Attend relevant forums within the area To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness To monitor the use of the memory boxes and ensure families have been offered a memory box To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person To submit monthly/quarterly/annual reports to Bereavement Services Manager as required To signpost and/or refer to other agencies as required that can provide support as needed Cover members of the support team for annual leave and/or sickness General: To be responsible for organising own work agenda, time management and administration To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. What we do for you: Contract type: Permanent Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 26th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested . click apply for full job details
Jun 12, 2026
Full time
Job title: Immediate Support Coordinator - West Wales Reports to: Immediate Support and Debrief Manager Salary: Salary of £27,427 per annum, pro-rata for part time hours Actual salary for 30 hours is £21,941 Location: Remote work with travel in the region Hours: Part-Time, 30 hours per week, over 4 days, Monday, Wednesday and Friday. Flexible on whether remaining day is a Tuesday or Thursday. Post No: 2WISCPT1 Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families Our values and commitment: Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non negotiable. We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose. Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve. If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you. 2wish Cymru & 2wish: 2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. Context of role: 2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult. Main duties: Service: To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region To contact all families within 24-48 hours of the referrals by telephone Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual To work with hospital staff, GP s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support Attend relevant forums within the area To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness To monitor the use of the memory boxes and ensure families have been offered a memory box To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person To submit monthly/quarterly/annual reports to Bereavement Services Manager as required To signpost and/or refer to other agencies as required that can provide support as needed Cover members of the support team for annual leave and/or sickness General: To be responsible for organising own work agenda, time management and administration To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate To attend weekend and evening community events in support of the charity as necessary Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role Contribute on the social media platforms maintained by 2wish It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. What we do for you: Contract type: Permanent Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 26th June 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested . click apply for full job details
About Barnabas Aid Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team s work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid s project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid s Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing super-user support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply . click apply for full job details
Jun 12, 2026
Full time
About Barnabas Aid Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team s work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid s project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid s Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing super-user support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply . click apply for full job details
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing Our Park Royal site (NW10 7AQ) is a high-performing 1,200-colleague sandwich manufacturing site in West London, with a settled and engaged workforce. The L&D function is in a strong place and we're now looking for an experienced Learning & Development Coordinator to take the baton and keep developing it. You'll own the site's learning and development activity end-to-end, balancing strategic oversight with genuine hands-on delivery. Day to day, that means: Designing and delivering training across the site, from line-level inductions through to senior development. Leading and coaching the site's Operational Trainers, making sure the site's training plans are well-delivered and effective. Ensuring day-one inductions are delivered to a high standard, and supporting new starters through onboarding into confident, capable and highly engaged colleagues. Engaging with a genuinely diverse, multicultural workforce. our sites reflect the communities around them, and you'll need to be naturally adept at making training meaningful for colleagues whose first language isn't always English. Running the site's training planning and reporting infrastructure, which includes frequent use of Microsoft Excel Maintaining audit readiness for customer and regulatory visits. Managing external training suppliers, budgets, and reporting. Being a visible brand ambassador for L&D at Park Royal: on the floor, in the business, and externally (e.g. LinkedIn, sector networks, local college partnerships). Please note: This is a site-based role, five days a week, with occasional flexibility around hours to support our shift-based colleagues. What we're looking for This is a role for an experienced L&D coordinator who's been there and done it-someone who knows the rhythm of a manufacturing or large-scale operational site, has run a compliance training plan from the bottom up, and takes pride in doing the craft well. Proven track record as an L&D coordinator (or equivalent), ideally in food manufacturing, retail, or a similarly operational, shift-based environment. Genuinely entrepreneurial, hands-on and enthusiastic. Ready to roll your sleeves up and get stuck in. Confident designing training as well as delivering it Strong communicator across all levels of a diverse workforce, with the cultural awareness to engage colleagues from a wide range of backgrounds. Experience leading or coordinating site-based trainers. Strong Excel skills and confident using LMS data to drive decisions. Audit-savvy and used to operating in a high-standards environment. Relevant training qualification (Train the Trainer, PTLLS, or equivalent) desirable. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday, plus Bank holidays Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Jun 12, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing Our Park Royal site (NW10 7AQ) is a high-performing 1,200-colleague sandwich manufacturing site in West London, with a settled and engaged workforce. The L&D function is in a strong place and we're now looking for an experienced Learning & Development Coordinator to take the baton and keep developing it. You'll own the site's learning and development activity end-to-end, balancing strategic oversight with genuine hands-on delivery. Day to day, that means: Designing and delivering training across the site, from line-level inductions through to senior development. Leading and coaching the site's Operational Trainers, making sure the site's training plans are well-delivered and effective. Ensuring day-one inductions are delivered to a high standard, and supporting new starters through onboarding into confident, capable and highly engaged colleagues. Engaging with a genuinely diverse, multicultural workforce. our sites reflect the communities around them, and you'll need to be naturally adept at making training meaningful for colleagues whose first language isn't always English. Running the site's training planning and reporting infrastructure, which includes frequent use of Microsoft Excel Maintaining audit readiness for customer and regulatory visits. Managing external training suppliers, budgets, and reporting. Being a visible brand ambassador for L&D at Park Royal: on the floor, in the business, and externally (e.g. LinkedIn, sector networks, local college partnerships). Please note: This is a site-based role, five days a week, with occasional flexibility around hours to support our shift-based colleagues. What we're looking for This is a role for an experienced L&D coordinator who's been there and done it-someone who knows the rhythm of a manufacturing or large-scale operational site, has run a compliance training plan from the bottom up, and takes pride in doing the craft well. Proven track record as an L&D coordinator (or equivalent), ideally in food manufacturing, retail, or a similarly operational, shift-based environment. Genuinely entrepreneurial, hands-on and enthusiastic. Ready to roll your sleeves up and get stuck in. Confident designing training as well as delivering it Strong communicator across all levels of a diverse workforce, with the cultural awareness to engage colleagues from a wide range of backgrounds. Experience leading or coordinating site-based trainers. Strong Excel skills and confident using LMS data to drive decisions. Audit-savvy and used to operating in a high-standards environment. Relevant training qualification (Train the Trainer, PTLLS, or equivalent) desirable. What you'll get in return: Competitive salary and job-related benefits 25 days Holiday, plus Bank holidays Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
This Surrey center based role will involve leading and managing a team of skills coaches/ assessors working closley with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to the skills coaches and asessors, reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification In conjunction with the quality manager coordinate external quality assurance visits. Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calender
Jun 12, 2026
Full time
This Surrey center based role will involve leading and managing a team of skills coaches/ assessors working closley with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to the skills coaches and asessors, reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification In conjunction with the quality manager coordinate external quality assurance visits. Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calender
Salary from £29,286 (FTE based on 40 hours, pro rata to 32 hours) + up to 5% Bonus Fixed Term Contract 18 Months, 32 Hours Per Week (flexible across 4 or 5 days) Hybrid Working Based at our offices in Thorpe Park, Leeds Supporting the delivery of training that powers our network We have a fantastic opportunity for a Training Coordinator to join the Operational Training Team at Northern Gas Networks (NGN). This role will have a strong focus on the coordination and management of Safety Technical Competency (STC) documentation, playing a key part in supporting operational capability across the business. Alongside this, you will help ensure the smooth and effective delivery of our wider training and development portfolio, working closely with the Training Manager and stakeholders across NGN. You will help build capability by coordinating training activity, supporting learning delivery, and encouraging a culture of ownership, collaboration and cross?functional knowledge sharing. This role offers the chance to develop strong organisational, communication and stakeholder?management skills while making a meaningful contribution to how our people learn, grow and succeed at NGN. In this role you will Manage STC processes, including checking and processing to ensure accuracy and compliance Take ownership of training reporting and validation of training courses, supporting wider training administration Coordinate and schedule training courses, managing multiple site bookings and delegate availability to ensure best value for NGN Act as the key point of contact for delegates and training providers, ensuring clear, timely and accurate communication Maintain accurate and up?to?date training and development records, including ownership of the curriculum database Gather, review and escalate training feedback to support continuous improvement across the training portfolio Support the Senior Training Coordinator in delivering the agreed training plan within budget Manage external supplier processes, including accurate and timely payment Build strong, open and collaborative relationships with internal and external stakeholders Respond promptly to training?related enquiries, operating in line with NGN policies, procedures, data protection and information security requirements We are looking for Naturally detail-focused, bringing consistency and precision to repetitive tasks while ensuring accurate, dependable reporting Proficient in Microsoft Office, including Excel for data tracking and reporting Strong interpersonal skills, with the ability to build effective relationships with colleagues and stakeholders, alongside clear and confident written and verbal communication skills Self?motivated team player with a proactive and delivery?focused mindset Takes ownership, with a proactive approach to ongoing personal and professional development Excellent organisational skills, with the ability to manage competing priorities and meet deadlines Why join NGN? Salary from £29,286 (pro rata) per annum Annual bonus of up to 5% recognising your contribution and performance 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme, doubling your contribution, up to 10% Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/RootsandResonance/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the end of June. If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Jun 12, 2026
Full time
Salary from £29,286 (FTE based on 40 hours, pro rata to 32 hours) + up to 5% Bonus Fixed Term Contract 18 Months, 32 Hours Per Week (flexible across 4 or 5 days) Hybrid Working Based at our offices in Thorpe Park, Leeds Supporting the delivery of training that powers our network We have a fantastic opportunity for a Training Coordinator to join the Operational Training Team at Northern Gas Networks (NGN). This role will have a strong focus on the coordination and management of Safety Technical Competency (STC) documentation, playing a key part in supporting operational capability across the business. Alongside this, you will help ensure the smooth and effective delivery of our wider training and development portfolio, working closely with the Training Manager and stakeholders across NGN. You will help build capability by coordinating training activity, supporting learning delivery, and encouraging a culture of ownership, collaboration and cross?functional knowledge sharing. This role offers the chance to develop strong organisational, communication and stakeholder?management skills while making a meaningful contribution to how our people learn, grow and succeed at NGN. In this role you will Manage STC processes, including checking and processing to ensure accuracy and compliance Take ownership of training reporting and validation of training courses, supporting wider training administration Coordinate and schedule training courses, managing multiple site bookings and delegate availability to ensure best value for NGN Act as the key point of contact for delegates and training providers, ensuring clear, timely and accurate communication Maintain accurate and up?to?date training and development records, including ownership of the curriculum database Gather, review and escalate training feedback to support continuous improvement across the training portfolio Support the Senior Training Coordinator in delivering the agreed training plan within budget Manage external supplier processes, including accurate and timely payment Build strong, open and collaborative relationships with internal and external stakeholders Respond promptly to training?related enquiries, operating in line with NGN policies, procedures, data protection and information security requirements We are looking for Naturally detail-focused, bringing consistency and precision to repetitive tasks while ensuring accurate, dependable reporting Proficient in Microsoft Office, including Excel for data tracking and reporting Strong interpersonal skills, with the ability to build effective relationships with colleagues and stakeholders, alongside clear and confident written and verbal communication skills Self?motivated team player with a proactive and delivery?focused mindset Takes ownership, with a proactive approach to ongoing personal and professional development Excellent organisational skills, with the ability to manage competing priorities and meet deadlines Why join NGN? Salary from £29,286 (pro rata) per annum Annual bonus of up to 5% recognising your contribution and performance 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme, doubling your contribution, up to 10% Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/RootsandResonance/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the end of June. If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
