Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Lived Experience and Involvement Coordinator - £27,051 - £28,900 per annum pro rata to £10,966.80 - £11,716.22 (Salaries vary depending on experiences) Hours Part-Time, 15 hours per week, Monday to Friday Department Adult Service Delivery Location AG Palmer House, Littlemore, Oxfordshire What You ll Be Doing: Response are recruiting for a Lived Experience and Involvement Coordinator within Adult Service Delivery. You will be Responsible for forming and maintaining relationships with partners, including the Senior Management Team for the Oxford Mental Health Partnership. Support and participation work across adult mental health services projects, bringing insight from a Lived Experience perspective. Work within Responses participation strategy and develop a work plan to ensure consistent good practice is in place to enable participation, involvement and coproduction across adult services. Ensure positive communication and support between partners and other agencies, being a representative for Response across the partnership. Response is a leading mental health charity with over 50 years of experience in delivering services in Oxfordshire and the wider Thames Valley. Recognising the voice of the client, and their family, friends and carers is critical to achieving excellent outcomes and acknowledging the power of the service users voice in making a difference. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: - Further detail can be viewed in the Job Description. Some of the core duties include: Drawing on lived experience of mental health to provide insights into allocated projects within Response and the Oxfordshire Mental Health Partnership. To build relationships with members of the Oxford Mental Health Partnership, including the Senior Management Team and the Partnership Management Group. Support operational and strategic decision-making across the partnership. To work as part of a team with an assigned line manager and to focus on the direct needs of the organisation regarding building relationships and empowering service users. Using their expertise to drive change and deliver high-quality services with the people that we support at the heart of our decision-making. Develop working relationships with managers across adult services and ensure standards are met within their services. To positively promote independent living of service users through role-modelling individual recovery journeys, providing hope. Attend all mandatory training and complete the certificate within the timeframe agreed with the line manager based on the number of working hours. Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities/band of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into an updated job description Follow and adhere to all company policies and procedures. Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People. Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: To have lived experience of mental health challenges. To have lived experience of using mental health services. Demonstrate the importance of maintaining patient confidentiality, professional boundaries and actively promote positive role modelling. Possess, or have the desire to gain, the skills to be involved in high level meetings with senior managers across the organisation and the partnership. Have the ability or desire to learn software such as Word, Excel, Outlook, Canva, Microsoft Teams, etc. Detailed understanding of mental health and wellbeing challenges. Demonstrates high-level of personal and professional integrity working towards Response s vision, mission and values. Be compassionate, person-centred and have a one-team approach. Able to effectively use own initiative when appropriate and work collaboratively in a team environment. Reliable/good time keeping and ability to manage conflicting work priorities. Positive and caring attitude. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Lived Experience and Involvement Coordinator position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 30/06/2026. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Jun 10, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Lived Experience and Involvement Coordinator - £27,051 - £28,900 per annum pro rata to £10,966.80 - £11,716.22 (Salaries vary depending on experiences) Hours Part-Time, 15 hours per week, Monday to Friday Department Adult Service Delivery Location AG Palmer House, Littlemore, Oxfordshire What You ll Be Doing: Response are recruiting for a Lived Experience and Involvement Coordinator within Adult Service Delivery. You will be Responsible for forming and maintaining relationships with partners, including the Senior Management Team for the Oxford Mental Health Partnership. Support and participation work across adult mental health services projects, bringing insight from a Lived Experience perspective. Work within Responses participation strategy and develop a work plan to ensure consistent good practice is in place to enable participation, involvement and coproduction across adult services. Ensure positive communication and support between partners and other agencies, being a representative for Response across the partnership. Response is a leading mental health charity with over 50 years of experience in delivering services in Oxfordshire and the wider Thames Valley. Recognising the voice of the client, and their family, friends and carers is critical to achieving excellent outcomes and acknowledging the power of the service users voice in making a difference. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: - Further detail can be viewed in the Job Description. Some of the core duties include: Drawing on lived experience of mental health to provide insights into allocated projects within Response and the Oxfordshire Mental Health Partnership. To build relationships with members of the Oxford Mental Health Partnership, including the Senior Management Team and the Partnership Management Group. Support operational and strategic decision-making across the partnership. To work as part of a team with an assigned line manager and to focus on the direct needs of the organisation regarding building relationships and empowering service users. Using their expertise to drive change and deliver high-quality services with the people that we support at the heart of our decision-making. Develop working relationships with managers across adult services and ensure standards are met within their services. To positively promote independent living of service users through role-modelling individual recovery journeys, providing hope. Attend all mandatory training and complete the certificate within the timeframe agreed with the line manager based on the number of working hours. Undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities/band of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into an updated job description Follow and adhere to all company policies and procedures. Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People. Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: To have lived experience of mental health challenges. To have lived experience of using mental health services. Demonstrate the importance of maintaining patient confidentiality, professional boundaries and actively promote positive role modelling. Possess, or have the desire to gain, the skills to be involved in high level meetings with senior managers across the organisation and the partnership. Have the ability or desire to learn software such as Word, Excel, Outlook, Canva, Microsoft Teams, etc. Detailed understanding of mental health and wellbeing challenges. Demonstrates high-level of personal and professional integrity working towards Response s vision, mission and values. Be compassionate, person-centred and have a one-team approach. Able to effectively use own initiative when appropriate and work collaboratively in a team environment. Reliable/good time keeping and ability to manage conflicting work priorities. Positive and caring attitude. What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme (after probation) Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Lived Experience and Involvement Coordinator position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 30/06/2026. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Women s Recovery Champion Location: Southend on Sea Salary: £26,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 19th June 2026 An exciting opportunity to join a dynamic Recovery Support Team in Southend-on-Sea, Essex, working closely with the STARS recovery community. This is a full-time role (35 hours per week) where you ll play a key part in supporting individuals on their recovery journey across the wider Southend area. We are looking for an enthusiastic, empathetic, and motivated practitioner with a strong understanding of professional boundaries and ideally lived experience or knowledge of recovery and the local community. You ll work alongside the BRiC Coordinator and wider multi-agency partners to deliver person-centred recovery support and help build strong pathways into and through recovery services. What you ll be doing Carrying a small caseload of recovery support clients Delivering 1:1 sessions, group work, and structured recovery interventions Facilitating welcome PODS and lived experience workshops Supporting recovery groups and service user involvement activities Working with partners to develop community recovery pathways Supporting assessments, care planning, and harm reduction approaches Helping clients access housing, benefits, training, and employment support Contributing to outcome-focused targets and service improvement What we re looking for Passion for recovery-focused, community-based support Ability to work confidently in a multi-agency environment Strong relationship-building and motivational skills Understanding of harm reduction and abstinence-based approaches Organised, reflective, and committed to professional development Experience in recovery services or lived experience of recovery would be highly desirable. Be part of a supportive and purpose-driven team making a real impact, helping individuals rebuild their lives, strengthen recovery, and reconnect with their communities. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your (url removed)>
Jun 05, 2026
Full time
Women s Recovery Champion Location: Southend on Sea Salary: £26,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 19th June 2026 An exciting opportunity to join a dynamic Recovery Support Team in Southend-on-Sea, Essex, working closely with the STARS recovery community. This is a full-time role (35 hours per week) where you ll play a key part in supporting individuals on their recovery journey across the wider Southend area. We are looking for an enthusiastic, empathetic, and motivated practitioner with a strong understanding of professional boundaries and ideally lived experience or knowledge of recovery and the local community. You ll work alongside the BRiC Coordinator and wider multi-agency partners to deliver person-centred recovery support and help build strong pathways into and through recovery services. What you ll be doing Carrying a small caseload of recovery support clients Delivering 1:1 sessions, group work, and structured recovery interventions Facilitating welcome PODS and lived experience workshops Supporting recovery groups and service user involvement activities Working with partners to develop community recovery pathways Supporting assessments, care planning, and harm reduction approaches Helping clients access housing, benefits, training, and employment support Contributing to outcome-focused targets and service improvement What we re looking for Passion for recovery-focused, community-based support Ability to work confidently in a multi-agency environment Strong relationship-building and motivational skills Understanding of harm reduction and abstinence-based approaches Organised, reflective, and committed to professional development Experience in recovery services or lived experience of recovery would be highly desirable. Be part of a supportive and purpose-driven team making a real impact, helping individuals rebuild their lives, strengthen recovery, and reconnect with their communities. Please see attached Job Description for full details About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your (url removed)>
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Oct 03, 2025
Full time
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Salary: Grade 3 - £31,133 per annum Location: Birmingham Hours: Part time - 30 per week (flexible working pattern) Contract: Fixed term until 23 April 2026 (subject to possible contract extension) Closing date: Sunday 5th October 2025 at 11:30pm Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub. About the role You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories. There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address for attending and we will send you the link prior to the date. About you You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too. You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the Team At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes. We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people s housing situation. How to Apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the five points in the About you section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form. Please provide specific examples following the STAR format: You will also be asked to demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy Below is more information on the STAR method: Situation - the situation you had to deal with Task - the task you were given to do Action - the action you took Result - what happened as a result of your action and what you learned from the experience The STAR method National Careers Service Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Sep 27, 2025
Full time
Salary: Grade 3 - £31,133 per annum Location: Birmingham Hours: Part time - 30 per week (flexible working pattern) Contract: Fixed term until 23 April 2026 (subject to possible contract extension) Closing date: Sunday 5th October 2025 at 11:30pm Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire and proven ability to help them share their feedback, stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Birmingham Hub. About the role You will work alongside the financial resilience project to deliver a programme of involvement activities both for Birmingham Hub and the wider organisation, making sure that the views and experiences of individuals with lived experience shapes and informs all of Shelter s work. People can take part in a variety of way such as involvement groups, taking part in events within local communities, co-designing services and campaigns and speaking out about the housing emergency by sharing their stories. There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address for attending and we will send you the link prior to the date. About you You will need experience of facilitating involvement groups and other activities to support and involve people with lived experience in Shelter s work. You have a strong understanding of how lived experience of housing issues can impact a person and so ensure a safe and inclusive space where everybody can contribute. The ability to plan and co-ordinate involvement activities with local teams, with several activities running at once is important too. You will have a flair for developing successful relationships with colleagues across Shelter, as well as external local organisations and partners. Also, you have some experience of presenting information verbally and in writing, as is IT literacy including case management systems, Microsoft Office, internet, email and online meetings. Benefits We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the Team At Birmingham Hub we have around 25 staff plus volunteers and specialise in providing housing advice and homelessness work, with a particular focus on families and individuals experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable homes. We currently have a 3 year partnership with a leading bank which aims to build financial resilience and break the cycle of poor financial health which negatively impacts people s housing situation. How to Apply Please click Apply for Job on the advert. You are required to submit a behaviour-based application with responses to the five points in the About you section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience on the application form. Please provide specific examples following the STAR format: You will also be asked to demonstrate how you meet the behaviours below: • We prioritise diversity and have an inclusive and open mindset • We create change and align behind our strategy Below is more information on the STAR method: Situation - the situation you had to deal with Task - the task you were given to do Action - the action you took Result - what happened as a result of your action and what you learned from the experience The STAR method National Careers Service Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
