7 jobs found

Housing Officer Salary: £34,937.00 per annum Contract: Permanent Hours: Full time. Monday - Friday. 37 hours per week Location: Ipswich/Hybrid (Team office day every Thursday) Ref: IP389 At Orwell, we believe in one simple thing: together, we make a difference. We're committed to creating safe, thriving communities where residents feel supported and valued. As a Housing Officer, you will play a vital role in delivering a high-quality, customer-focused service, managing tenancies, maintaining neighbourhood standards, and working collaboratively with residents and partners to resolve issues and drive positive outcomes. This is an opportunity to make a real difference by building strong relationships, supporting sustainable tenancies, and helping to shape vibrant communities. If you are passionate about delivering excellent housing services, we'd love to hear from you. Key Responsibilities Manage tenancies including new lettings, successions and assignments, supporting residents through changes in household circumstances. Monitor and manage rent accounts, taking appropriate action in line with arrears procedures where necessary. Oversee estate management, ensuring communities are safe, well-maintained and provide a positive living environment. Manage anti-social behaviour cases, working collaboratively with local partners and relevant agencies to resolve issues effectively. Promote clear, two-way communication between Orwell and residents, encouraging engagement, participation, community development and the formation of resident groups. Maintain accurate and up-to-date records of housing applications, residents, former residents and property information. Work collaboratively with internal teams, including estate services and sheltered housing, to resolve housing management issues as they arise. Support the development of new initiatives to enhance housing services, making full use of digital tools and encouraging tenant engagement in digital transformation. What we're looking for A housing-related qualification is desirable.5 GCSEs A-C or equivalent including English and Maths. Due to the nature of this role, a full driving licence is essential. For full details of responsibilities and requirements, please refer to the complete job description attached. Why join Orwell? You'll be part of an organisation that genuinely puts people first - our customers, our communities and our colleagues. Alongside our inclusive culture and commitment to our PACE values, we offer a wide range of benefits, including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Cashback Health plan Access to Blue Light Card - membership fees apply Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Closing date for applications: 30th June 2026. Interviews: W/C 6th July. Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing

Adecco are pleased to be recruiting for a Sheltered Housing Officer to join Ealing Council. Contract Details: Type: Temporary (3 months) Pay: 22.02 per hour (PAYE) / 29.30 per hour (Umbrella) Location: Gainsborough Tower, Northolt, Ealing Working Arrangements: Site-based Hours: Part time, 17.5 hours per week DBS required We are currently recruiting for a dedicated and customer-focused Sheltered Officer to join the Housing Landlord Services team at Ealing Council. This is a fantastic opportunity to make a real difference to resident's lives by providing a professional, supportive and responsive housing management service across the borough's sheltered housing schemes. The successful candidate will ensure residents are able to sustain their tenancies and live independently in a safe, secure, and welcoming environment. This role will involve direct contact with residents, coordinating support, and ensuring all housing management responsibilities are delivered to a high standard. Key Responsibilities: Take responsibility for the day-to-day management of designated sheltered housing schemes. Act as the main point of contact for residents, families, and partner agencies regarding tenancy and housing matters. Conduct welfare and tenancy checks, ensuring residents' support needs are regularly assessed and acted upon. Coordinate referrals to support services where required, including social care and health partners. Carry out compliance checks, fire safety inspections, and ensure communal areas remain safe and well-maintained. Manage low-level Anti-Social Behaviour (ASB) issues and escalate where necessary. Support the letting process for new tenants, from viewings and sign-ups through to settling-in support. Promote community engagement and help residents participate in scheme activities and local initiatives. Maintain accurate records in line with data protection and safeguarding procedures. Required Skills and Experience: Experience working within housing management or a related field. Strong customer service skills and the ability to work sensitively with older or vulnerable residents. Knowledge of housing legislation, tenancy management, and safeguarding principles. Ability to assess resident needs and make appropriate referrals to support services. Confident IT user, with experience using Microsoft Office and housing management systems. Excellent communication and interpersonal skills, with the ability to build strong working relationships. Ability to manage workload independently and respond effectively to emergencies or complex situations. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are currently recruiting for an experienced Scheme Manager to support housing schemes across Coventry and Birmingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)

We are currently recruiting for an experienced Scheme Manager to support housing schemes across Leicester and Nottingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: Provide effective day-to-day management of designated housing schemes. Carry out regular resident welfare and wellbeing checks. Support residents to maintain their tenancies and live independently. Monitor health and safety compliance within schemes, including communal area inspections. Respond appropriately to safeguarding concerns and referrals. Liaise with residents, contractors, support agencies, healthcare professionals, and local authorities. Assist with tenancy-related matters and signpost residents to relevant support services. Maintain accurate records and ensure excellent customer service standards. Requirements of a Scheme Manager: Previous experience in a Scheme Manager, Sheltered Housing Officer, Supported Housing Officer, or similar housing management role. Knowledge of safeguarding, health and safety, and tenancy management principles. Strong communication and relationship-building skills. Ability to work independently and manage a varied workload across multiple sites. Full UK driving licence and access to a vehicle is desirable due to travel between schemes. What's on Offer: 30 - 32 hours Mon - Fri Flexible workig hours Contract August 2027 Opportunity to make a positive impact on residents' wellbeing and independence. Supportive team environment with a well-established housing provider. If this Scheme Manager role is of interest, please apply to contact (url removed)

Sheltered Housing Officer London Hybrid Working Rate: £25.10 per hour (Umbrella) Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (36 Hours Per Week) Role summary Working as part of a dedicated housing team, you will play a key role in maintaining safe, supportive, and well-managed housing environments. You will support residents to sustain their tenancies, access appropriate services, and maintain a positive quality of life through a proactive and person-centred approach. This is a fully on-site role requiring attendance across sheltered housing schemes five days per week. What you will do as a Sheltered Housing Officer Deliver an enhanced tenancy and estate management service tailored to older and vulnerable residents Carry out regular scheme inspections to ensure communal areas are safe, clean, and well maintained Coordinate with voids and property teams to support the rehousing process, including inspections, viewings, and tenancy sign-ups Support residents with tenancy sustainment, welfare benefits, and rent account management, taking early action to prevent arrears Identify and report tenancy breaches including antisocial behaviour, illegal occupation, and subletting Respond appropriately to emergencies while maintaining compliance with safeguarding and health & safety procedures What you will need as a Sheltered Housing Officer Previous experience within housing management, supported housing, or a customer-facing role supporting older or vulnerable residents Strong understanding of tenancy management, rent arrears prevention, and relevant housing legislation Knowledge of safeguarding procedures and experience supporting vulnerable individuals Excellent communication and organisational skills with the ability to manage competing priorities Confident using IT systems to accurately update and maintain housing records Empathetic, adaptable, and self-motivated with a genuine passion for improving residents' wellbeing Ability to work fully on-site across sheltered housing schemes five days per week What's on offer £25.10 per hour Umbrella Hybrid working arrangement with site-based responsibilities Opportunity to make a meaningful impact within sheltered housing services Supportive team environment within a well-established housing service Apply now or contact the team to discuss the Sheltered Housing Officer opportunity further.

Ashberry Recruitment are currently looking for several Supporting Housing Officers to work in the south yorkshire area. You will be working on an Adhoc basis (As and when) , with the opportunity to discuss any contract positions available, as and when they arise. As a Housing Support worker, you will be providing resettlement support to clients within the sheltered housing project and dispersed tenancies. Some of your duties and responsibilities will be as follows: Supporting vulnerable young people or adults with the following needs: Drug and Alcohol Misuse, Sexual Exploitation, Domestic Violence, Mental Health and homelessness. Working as part of a small team Carrying out client needs and risk assessment for all referrals Supporting tenants through individual resettlement support plans Working in a number of different Hostel environments To ensure clients comply with their tenancy agreement Supporting clients with welfare rights, budgeting, employment, education, and training Liaising with all relevant housing agencies to find suitable move on accommodation for tenants Develop links with the local community Ensure communication systems are accurately maintained and up to date Maintenance of the Health and Safety incident and accident records To be aware of and work within agreed organisation policies and procedures Requirements for the role: Enhanced DBS Check (A check will need to be carried out if no current DBS is in place) Full UK Driving Licence and Car (Ideally but not essential) Hours This can vary from part-time to full-time hours, on a Adhoc/casual basis. Opportunity to be pick up a variety of shifts that suit your availability Opportunity to discuss contract positions

Join Our Team : Neighbourhood Caretaker Position: Neighbourhood Caretaker Location: Tyseley, Birmingham Salary: 12.60 - 14.32 per hour Apply Now! Why Choose Job&Talent: Career growth opportunities Comprehensive benefits Professional stability Benefits: 28 Holidays rising to 38 days, Weekly Pay, Pension Scheme, Mortgage References Requirements: A full driving licence is an essential requirement with the ability to drive a tipper vehicle Cleaning experience is essential with COSHE knowledge. Requirement to form part of a flexible team to work between the hours of 7.00am and 7.00pm depending on local service needs and priorities Where necessary, be required to undertake enhanced driver training to drive large vehicles (e.g. Tippers) Attendance at meetings outside normal working hours, as necessary Excellent inter-personal and communication skills in both verbal and written form Ability to work as part of a team and on own initiative Excellent customer care skills Commitment to equal opportunities in all aspects of service delivery Responsibilities: As an Neighbourhood Caretaker, you will: Responsible for the inspection, maintenance and cleansing of estates/communal housing land/sites within the quadrant boundary. You will be required to supervise estate caretakers. You will be expected to assist the public in a polite and helpful manner in accordance with the Employer's Customer Care Policy. To complete regular health and safety, cleaning, maintenance and inspections as appropriate with the emphasis on maintaining quiet, clean, green and safe communal areas/neighbourhoods and helping to deter Anti-Social Behaviour. You will have responsibility for neighbourhood caretaking schemes and associated communal areas and for communal housing land and sites in the wider quadrant. Your activity in the wider neighbourhood will depend on service needs. Your key role is to improve/maintain the 'kerb appeal' of communal housing land/sites and neighbourhoods. This may include sheltered housing schemes. Activity in tenants homes/gardens may on occasions be required for emergencies. Any activity other than emergency work should be agreed with/directed by your housing officer/street scene co-coordinator/housing manager/supervising officer. To act as first point of contact for the residents in respect of estate service and maintenance issues, responding to queries in a positive and helpful manner. To ensure a full and effective cleaning and maintenance service is delivered to communal areas within multi storey and low-rise blocks of flats and external areas, other sites as necessary. Your activity will not be restricted to any one neighbourhood caretaking scheme and you will be required to undertake work in the wider housing neighbourhood. E.G. garage sites, access ways, drying areas. This will depend on service needs and be determined in liaison with your housing officer, street scene coordinator/housing manager. To work with other estate based staff, colleagues, contractors and both internal and external partners. E.G. Fleet and Waste Management, Parks, Repairs Service and contractors. To forge relationships with residents and the local community, including RSLs and other landlords that promote service improvements, increased resident's responsibility for their surroundings and resident satisfaction. You will be required to help identify your training needs and those of staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. Carry out day-to-day supervision of estate caretakers (at other locations where required), including work allocation and monitoring employment related issues. This will include: Performance Management, Setting targets/priorities, Giving instructions, Identification of training needs through 1 to 1's and My Appraisal's, Provide training as necessary Sickness monitoring in accordance with the City's Managing Attendance Procedure, Return to Work interviews and undertake Risk Assessments and issue safe working guidance. About Us: Job&Talent is recruiting for Neighbourhood Caretaker to join a leading company in Tyseley, Birmingham. How to Apply: Click "Apply Now," and our team will contact you shortly. An excellent opportunity for Neighborhood Caretaker roles in Tyseley, Birmingham. Join Job&Talent for a journey of growth and success! If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.