Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st, 2nd and 3rd Line Applications Support, working closely with internal users and third-party suppliers, and contribute to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Full time
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st, 2nd and 3rd Line Applications Support, working closely with internal users and third-party suppliers, and contribute to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Job Advert: Power Platform Technical Analyst Location: London - Mostly remote working Contract Type: Permanent Salary: Circa 65k DOE plus benefits About the Role Join a global organisation on a mission to redefine what "best in class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its MS Power Platform capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global Power Platform and D365 landscape rather than simply operate in one, this is where you can do it. We are looking for a Power Platform Technical Analyst with experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation. Key Responsibilities Power Platform Development: Design and develop custom Power Apps applications to meet business needs. Build automated workflows using Power Automate to streamline business processes. Create interactive dashboards and reports using Power BI for data visualisation. Develop and integrate Power Virtual Agents for chatbots and automated customer support. Ensure all solutions are scalable, secure, and compliant with organisational policies. Business Analysis and Requirements Gathering: Engage with business stakeholders to understand their challenges and requirements. Translate business needs into technical requirements and solution designs. Document workflows, processes, and solution designs for future reference and scaling. Integration and Data Management: Integrate Power Platform solutions with other Microsoft technologies like SharePoint, Dynamics 365, and Azure. Connect external data sources such as SQL Server, Microsoft Dataverse, and other APIs to Power Platform solutions. Ensure data integrity and security within Power Platform apps and workflows. Support and Maintenance: Provide technical support and troubleshooting for existing Power Platform solutions. Perform regular updates, upgrades, and patching of solutions as needed. Develop training materials and conduct user training sessions for Power Platform tools. Continuous Improvement: Stay updated with the latest features, updates, and trends in the Microsoft Power Platform. Proactively identify areas where Power Platform solutions can optimise or automate business processes. Provide recommendations for the adoption of new features or enhancements within the Power Platform. Skills & Experience Essential Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience with Microsoft Dataverse, SharePoint, Dynamics 365, and Azure. Knowledge of scripting and programming languages such as JavaScript, Power FX, C#, and SQL is a plus. Experience integrating external data sources (e.g., SQL databases, Excel, APIs). Understanding of security and governance for Power Platform environments. Desirable Microsoft Power Platform Certifications (such as Power Platform Fundamentals, Power Platform Functional Consultant, or Developer Associate) are highly desirable. Any other relevant Microsoft certifications (e.g., Azure Fundamentals, Dynamics 365 certifications) are beneficial Why Join Us? Opportunity to own and shape a mission-critical business system A supportive, collaborative team culture Professional development opportunities Involvement in exciting transformation and optimisation projects Commitment to sustainability and long-term business success How to Apply Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
Jun 11, 2026
Full time
Job Advert: Power Platform Technical Analyst Location: London - Mostly remote working Contract Type: Permanent Salary: Circa 65k DOE plus benefits About the Role Join a global organisation on a mission to redefine what "best in class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its MS Power Platform capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global Power Platform and D365 landscape rather than simply operate in one, this is where you can do it. We are looking for a Power Platform Technical Analyst with experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation. Key Responsibilities Power Platform Development: Design and develop custom Power Apps applications to meet business needs. Build automated workflows using Power Automate to streamline business processes. Create interactive dashboards and reports using Power BI for data visualisation. Develop and integrate Power Virtual Agents for chatbots and automated customer support. Ensure all solutions are scalable, secure, and compliant with organisational policies. Business Analysis and Requirements Gathering: Engage with business stakeholders to understand their challenges and requirements. Translate business needs into technical requirements and solution designs. Document workflows, processes, and solution designs for future reference and scaling. Integration and Data Management: Integrate Power Platform solutions with other Microsoft technologies like SharePoint, Dynamics 365, and Azure. Connect external data sources such as SQL Server, Microsoft Dataverse, and other APIs to Power Platform solutions. Ensure data integrity and security within Power Platform apps and workflows. Support and Maintenance: Provide technical support and troubleshooting for existing Power Platform solutions. Perform regular updates, upgrades, and patching of solutions as needed. Develop training materials and conduct user training sessions for Power Platform tools. Continuous Improvement: Stay updated with the latest features, updates, and trends in the Microsoft Power Platform. Proactively identify areas where Power Platform solutions can optimise or automate business processes. Provide recommendations for the adoption of new features or enhancements within the Power Platform. Skills & Experience Essential Proficiency in Power Apps, Power Automate, Power BI, and Power Virtual Agents. Experience with Microsoft Dataverse, SharePoint, Dynamics 365, and Azure. Knowledge of scripting and programming languages such as JavaScript, Power FX, C#, and SQL is a plus. Experience integrating external data sources (e.g., SQL databases, Excel, APIs). Understanding of security and governance for Power Platform environments. Desirable Microsoft Power Platform Certifications (such as Power Platform Fundamentals, Power Platform Functional Consultant, or Developer Associate) are highly desirable. Any other relevant Microsoft certifications (e.g., Azure Fundamentals, Dynamics 365 certifications) are beneficial Why Join Us? Opportunity to own and shape a mission-critical business system A supportive, collaborative team culture Professional development opportunities Involvement in exciting transformation and optimisation projects Commitment to sustainability and long-term business success How to Apply Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
Senior Insight Analyst Oxfordshire Hybrid - 2 days per week in the office. Salary 35,000 to 40,000 Ref J13137 We're working with an organisation in Oxfordshire whose work has a positive social impact, looking to add a Senior Insight Analyst to their data team. This role will suit someone who enjoys working with data to answer business questions, uncover trends and support decision making. You'll be responsible for developing Power BI reporting, writing SQL queries and delivering insight that helps stakeholders make informed decisions across the organisation What you'll be doing Developing and maintaining Power BI dashboards and reports Writing SQL queries to extract, manipulate and analyse data Working with stakeholders to understand reporting requirements Producing clear, accurate and user-friendly reporting Investigating data issues and helping to improve data quality Supporting ongoing reporting and business intelligence projects What we're looking for Strong Power BI experience Strong SQL querying and data analysis experience Experience gathering requirements from business users The ability to communicate confidently with both technical and non-technical stakeholders A proactive approach and willingness to take ownership of your work Desirable experience: Microsoft Dynamics 365 FastStats Additional Information The office is based in Oxfordshire, so a driving licence and access to a vehicle would be beneficial. If you're looking for a role where you can take ownership of reporting, work closely with stakeholders and continue developing your Power BI and SQL skills, we'd be interested in speaking with you. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
Jun 11, 2026
Full time
Senior Insight Analyst Oxfordshire Hybrid - 2 days per week in the office. Salary 35,000 to 40,000 Ref J13137 We're working with an organisation in Oxfordshire whose work has a positive social impact, looking to add a Senior Insight Analyst to their data team. This role will suit someone who enjoys working with data to answer business questions, uncover trends and support decision making. You'll be responsible for developing Power BI reporting, writing SQL queries and delivering insight that helps stakeholders make informed decisions across the organisation What you'll be doing Developing and maintaining Power BI dashboards and reports Writing SQL queries to extract, manipulate and analyse data Working with stakeholders to understand reporting requirements Producing clear, accurate and user-friendly reporting Investigating data issues and helping to improve data quality Supporting ongoing reporting and business intelligence projects What we're looking for Strong Power BI experience Strong SQL querying and data analysis experience Experience gathering requirements from business users The ability to communicate confidently with both technical and non-technical stakeholders A proactive approach and willingness to take ownership of your work Desirable experience: Microsoft Dynamics 365 FastStats Additional Information The office is based in Oxfordshire, so a driving licence and access to a vehicle would be beneficial. If you're looking for a role where you can take ownership of reporting, work closely with stakeholders and continue developing your Power BI and SQL skills, we'd be interested in speaking with you. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: (url removed)
On behalf of our client, we are seeking to recruit a Microsoft Dynamics 365 Developer on an initial 6 -month contract. As the Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Role: Microsoft Dynamics 365 Developer Pay: 38.25 per hour Via Umbrella Location: Farnborough Contract: Monday - Friday 37 hours per week, 6months IR35 Status: Inside Security Clearance : BPSS Responsibilities Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X , C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business requirements into technical specifications. Develop and maintain integrations between D365 and other enterprise systems using APIs and middleware. Participate in system upgrades, patches, and performance tuning. Ensure code quality through unit testing, code reviews, and adherence to best practices. Provide technical support and troubleshooting for D365 applications. Maintain documentation for customizations, configurations, and development processes. Essential Skills: Bachelor's degree in computer science, Information Systems, or related field. Or equivalent demonstrable experience. Microsoft Certified: Dynamics 365 Developer Associate or equivalent. Proven experience in D365 development (F&O, Supply chain management, or both). Proficiency in .NET, JavaScript, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI and integration). Familiarity with Azure DevOps, Lifecycle Services (LCS), and CI/CD pipelines. Strong understanding of D365 data structures, workflows, and security models. Excellent problem-solving and communication skills. Desirable Skills Experience with Azure Functions, Logic Apps, and Dataverse. Knowledge of Agile/Scrum methodologies. Experience with third-party integration tools e.g: PLM tools, ETQ, Arena. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Jun 10, 2026
Contractor
On behalf of our client, we are seeking to recruit a Microsoft Dynamics 365 Developer on an initial 6 -month contract. As the Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Role: Microsoft Dynamics 365 Developer Pay: 38.25 per hour Via Umbrella Location: Farnborough Contract: Monday - Friday 37 hours per week, 6months IR35 Status: Inside Security Clearance : BPSS Responsibilities Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X , C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business requirements into technical specifications. Develop and maintain integrations between D365 and other enterprise systems using APIs and middleware. Participate in system upgrades, patches, and performance tuning. Ensure code quality through unit testing, code reviews, and adherence to best practices. Provide technical support and troubleshooting for D365 applications. Maintain documentation for customizations, configurations, and development processes. Essential Skills: Bachelor's degree in computer science, Information Systems, or related field. Or equivalent demonstrable experience. Microsoft Certified: Dynamics 365 Developer Associate or equivalent. Proven experience in D365 development (F&O, Supply chain management, or both). Proficiency in .NET, JavaScript, and SQL. Experience with Power Platform (Power Apps, Power Automate, Power BI and integration). Familiarity with Azure DevOps, Lifecycle Services (LCS), and CI/CD pipelines. Strong understanding of D365 data structures, workflows, and security models. Excellent problem-solving and communication skills. Desirable Skills Experience with Azure Functions, Logic Apps, and Dataverse. Knowledge of Agile/Scrum methodologies. Experience with third-party integration tools e.g: PLM tools, ETQ, Arena. If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Lucid Support Services Ltd
Kingston Upon Thames, Surrey
Product Analyst (Dynamics 365) Location: Kingston upon Thames Salary: £45,000.00 per annum Employment Type: Permanent, Full-time (36 hours/week, Monday-Friday) About the Role An exciting opportunity has arisen for a Product Analyst to join a dedicated Not for Profit/Charity Information Systems Business Solutions Team, supporting the applications and users of a large-scale Microsoft Dynamics 365 platform. Working closely with Business Systems Analysts, wider IT teams, and business stakeholders, you will contribute to ongoing product enhancements and support end-users to make the most of the Dynamics 365 platform-covering applications, functionality, and data. You will act as a central point of contact for users, demonstrating best practices in Dynamics 365, offering technical support and guidance, troubleshooting performance issues, reviewing requirements, writing specifications, designing test cases, and helping users extract insights and present findings. About You To excel in this role, you should have: Proven experience supporting Microsoft Dynamics 365 platform applications. Excellent communication skills and confidence in a user-facing environment. Experience training end users on Dynamics 365 functionality. Ability to create and maintain comprehensive end-user training materials. Strong problem-solving, troubleshooting, and general user support capabilities. Track record of clear, effective communication of technical concepts to non-technical users. Strong analytical skills. Experience with Power Platform (Power Automate, Power Apps, Power BI). Desire to stay up to date with new Dynamics 365 and Power Platform technologies and industry updates. Relevant experience in a team developing and supporting Dynamics 365 applications-as an analyst or in a comparable support role-would be ideal. Benefits Hybrid working model (part site-based, part remote) Enhanced holiday entitlement Generous employer pension contributions (up to 11%) Annual pay reviews and bonus scheme Critical illness cover and life assurance Family-friendly policies and benefits Staff discounts and membership perks While the position is based in Kingston upon Thames, occasional travel to other London or regional sites may be required depending on business needs.
Oct 07, 2025
Full time
Product Analyst (Dynamics 365) Location: Kingston upon Thames Salary: £45,000.00 per annum Employment Type: Permanent, Full-time (36 hours/week, Monday-Friday) About the Role An exciting opportunity has arisen for a Product Analyst to join a dedicated Not for Profit/Charity Information Systems Business Solutions Team, supporting the applications and users of a large-scale Microsoft Dynamics 365 platform. Working closely with Business Systems Analysts, wider IT teams, and business stakeholders, you will contribute to ongoing product enhancements and support end-users to make the most of the Dynamics 365 platform-covering applications, functionality, and data. You will act as a central point of contact for users, demonstrating best practices in Dynamics 365, offering technical support and guidance, troubleshooting performance issues, reviewing requirements, writing specifications, designing test cases, and helping users extract insights and present findings. About You To excel in this role, you should have: Proven experience supporting Microsoft Dynamics 365 platform applications. Excellent communication skills and confidence in a user-facing environment. Experience training end users on Dynamics 365 functionality. Ability to create and maintain comprehensive end-user training materials. Strong problem-solving, troubleshooting, and general user support capabilities. Track record of clear, effective communication of technical concepts to non-technical users. Strong analytical skills. Experience with Power Platform (Power Automate, Power Apps, Power BI). Desire to stay up to date with new Dynamics 365 and Power Platform technologies and industry updates. Relevant experience in a team developing and supporting Dynamics 365 applications-as an analyst or in a comparable support role-would be ideal. Benefits Hybrid working model (part site-based, part remote) Enhanced holiday entitlement Generous employer pension contributions (up to 11%) Annual pay reviews and bonus scheme Critical illness cover and life assurance Family-friendly policies and benefits Staff discounts and membership perks While the position is based in Kingston upon Thames, occasional travel to other London or regional sites may be required depending on business needs.
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 02, 2025
Full time
Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
D365 Developer & Analyst Reports To: IT Applications Manager Sector: Charity Salary: £45,000 per annum Hours of Work: 5 days per week, 9:00 am - 5:00 pm with a 1-hour lunch. (Flexi-time scheme available) Location: Hybrid - office in central London and remote working. As D365 Developer & Analyst, you will take a leading role in shaping, maintaining, and enhancing our Microsoft Dynamics 365 systems and related applications. You'll have the opportunity to design and implement new functionality, optimise integrations, and ensure the platform continues to drive business success. This role offers a chance to work closely with stakeholders across the organisation, solving complex problems, collaborating with cross-functional teams, and translating technical concepts into clear, practical solutions. You'll be part of a dynamic environment where your technical expertise will directly contribute to improving processes, efficiency, and user experience.Key Responsibilities Develop and customise Microsoft Dynamics 365 applications to meet business requirements. Maintain and support existing D365 systems, diagnosing and resolving complex technical issues. Work with ETL tools (e.g., SSIS) to manage integrations and data transformations. Design, test, and implement new functionality and enhancements within D365. Develop applications using Power Apps, Power Automate, MS Access, VBA, C#, and .NET where appropriate. Create and maintain technical documentation, user guides, and training materials. Support business users by creating UAT scripts and facilitating testing. Ensure effective use of MS SQL, including data management, reporting, and performance optimisation. Work collaboratively in an Agile project delivery environment, contributing to sprints and system improvements. Deliver excellent customer service to internal stakeholders, providing clear communication and timely issue resolution. Keep up to date with new Microsoft technologies and make recommendations for adoption. Person SpecificationEducation & Training Degree qualification or equivalent relevant experience (Essential) Microsoft Certification in D365 Systems Developer Knowledge, Skills & Experience Advanced Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) and applications including Microsoft 365, SharePoint, Teams, and OneDrive. Experience developing D365 systems, including customisations and integrations. Knowledge and experience with Power Apps and Power Automate. Good knowledge of MS SQL, with experience in development desirable. Experience using ETL tools such as SSIS. Understanding of Agile project delivery. Experience in creating UAT scripts and technical documentation for non-technical audiences. Technical development experience in MS Access, VBA, C#, and .NET (desirable). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills with the ability to engage with colleagues and stakeholders at all levels. Personal Qualities Initiative and ability to prioritise workload under pressure. Problem-solving and decision-making capability. Excellent customer service skills, including empathy, responsiveness, and professionalism. Strong interpersonal skills and ability to work collaboratively as part of a team. Professional, positive, and proactive approach, with commitment to self-development. Awareness of and sensitivity to issues of equality, diversity, and inclusion. If you have the skill and experience required for this role and would like to work for a charity organisation submit your CV for immediate review
Oct 01, 2025
Full time
D365 Developer & Analyst Reports To: IT Applications Manager Sector: Charity Salary: £45,000 per annum Hours of Work: 5 days per week, 9:00 am - 5:00 pm with a 1-hour lunch. (Flexi-time scheme available) Location: Hybrid - office in central London and remote working. As D365 Developer & Analyst, you will take a leading role in shaping, maintaining, and enhancing our Microsoft Dynamics 365 systems and related applications. You'll have the opportunity to design and implement new functionality, optimise integrations, and ensure the platform continues to drive business success. This role offers a chance to work closely with stakeholders across the organisation, solving complex problems, collaborating with cross-functional teams, and translating technical concepts into clear, practical solutions. You'll be part of a dynamic environment where your technical expertise will directly contribute to improving processes, efficiency, and user experience.Key Responsibilities Develop and customise Microsoft Dynamics 365 applications to meet business requirements. Maintain and support existing D365 systems, diagnosing and resolving complex technical issues. Work with ETL tools (e.g., SSIS) to manage integrations and data transformations. Design, test, and implement new functionality and enhancements within D365. Develop applications using Power Apps, Power Automate, MS Access, VBA, C#, and .NET where appropriate. Create and maintain technical documentation, user guides, and training materials. Support business users by creating UAT scripts and facilitating testing. Ensure effective use of MS SQL, including data management, reporting, and performance optimisation. Work collaboratively in an Agile project delivery environment, contributing to sprints and system improvements. Deliver excellent customer service to internal stakeholders, providing clear communication and timely issue resolution. Keep up to date with new Microsoft technologies and make recommendations for adoption. Person SpecificationEducation & Training Degree qualification or equivalent relevant experience (Essential) Microsoft Certification in D365 Systems Developer Knowledge, Skills & Experience Advanced Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint) and applications including Microsoft 365, SharePoint, Teams, and OneDrive. Experience developing D365 systems, including customisations and integrations. Knowledge and experience with Power Apps and Power Automate. Good knowledge of MS SQL, with experience in development desirable. Experience using ETL tools such as SSIS. Understanding of Agile project delivery. Experience in creating UAT scripts and technical documentation for non-technical audiences. Technical development experience in MS Access, VBA, C#, and .NET (desirable). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills with the ability to engage with colleagues and stakeholders at all levels. Personal Qualities Initiative and ability to prioritise workload under pressure. Problem-solving and decision-making capability. Excellent customer service skills, including empathy, responsiveness, and professionalism. Strong interpersonal skills and ability to work collaboratively as part of a team. Professional, positive, and proactive approach, with commitment to self-development. Awareness of and sensitivity to issues of equality, diversity, and inclusion. If you have the skill and experience required for this role and would like to work for a charity organisation submit your CV for immediate review
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role. Your New Role In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes. What you'll need to succeed Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders. What you'll get in return Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 27, 2025
Full time
A large, well-respected organisation are looking for a Lead Business Systems Analyst to support on one of their transformation programmes to upgrade its AX Dynamics ERP estate to a new landscape. You will directly be supporting the Head of Applications and be a vital part of the Business Applications team. This is a permanent role. Your New Role In this role, you will manage the Business Applications team as part of the Microsoft Dynamics AX upgrade. You will coordinate with the IT function to ensure service continuity for Business Systems. Experience across Microsoft Dynamics AX, implementation, troubleshooting and overall support experience. Responsibilities will include conducting root cause analysis, resolve issues, and implement preventive measures to address data, application code, and user-generated system issues. You will also obtain, understand, translate, and document solution requirements to achieve the desired outcomes. What you'll need to succeed Experience with supporting enterprise and desktop applications: Microsoft D365, AX 2012, Workday HR, Asset Management Software, Beacon CRM SharePoint and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers Proven significant experience with troubleshooting methodologies, and issue resolution techniques. Able to develop and interpret technical documentation. The ability to lead and develop a team of up to 10 technical specialists while working collaboratively with business and IT stakeholders. What you'll get in return Salary £60,000 Remote 26 days' annual leave plus Bank Holidays Outstanding pension scheme (contributions of up to 16% of basic salary) Life assurance Health and dental cashplan What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sophia Redpath now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk