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outreach worker rough sleeper
Adecco
Housing Needs Officer - Rough Sleepers
Adecco Croydon, London
Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Contractor
Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Belmont Recruitment
Outreach Worker (Rough Sleeper)
Belmont Recruitment
Belmont Recruitment are currently looking to speak with experienced Outreach Workers, with Drug and Alcohol experience for a role that we have available in the Camden area. To be considered for this position you will be required to have worked previously as a Drug and Alcohol Ideally you will have experience of working street based outreach previously, and managing a caseload of clients whom of which are sleeping rough. The positions are full-time, working Monday to Friday, 9am to 5pm for 37.5h a week and initially for a 3 month period but expected to go for longer than this initial period. Hours: Full Time- 9am to 5pm Days: Monday - Friday Contract: 3 Months (+ongoing) Salary: 20.00 to 22.00 per hour Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Jun 08, 2026
Contractor
Belmont Recruitment are currently looking to speak with experienced Outreach Workers, with Drug and Alcohol experience for a role that we have available in the Camden area. To be considered for this position you will be required to have worked previously as a Drug and Alcohol Ideally you will have experience of working street based outreach previously, and managing a caseload of clients whom of which are sleeping rough. The positions are full-time, working Monday to Friday, 9am to 5pm for 37.5h a week and initially for a 3 month period but expected to go for longer than this initial period. Hours: Full Time- 9am to 5pm Days: Monday - Friday Contract: 3 Months (+ongoing) Salary: 20.00 to 22.00 per hour Benefits of working with Belmont Recruitment; Single point of contact consultant. 24h support. Regular communication updates. Referal Benefit Scheme.
Southdown Housing Association
Housing Support Specialist Outreach and Move On Worker
Southdown Housing Association Hailsham, Sussex
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Oct 03, 2025
Full time
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

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