Assistant - Visual Impairment Support Location: Barking Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site in Barking) Pay: 15.00 per hour Contract: Initially 3 months (with funding secured for up to 3 years) About the Role We're seeking a compassionate and proactive Assistant to provide dedicated support to a visually impaired colleague within our client's Customer Service team. Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more. Key Responsibilities Provide 1:1 support to enable effective completion of daily tasks Assist with navigation of websites, systems, and digital platforms Support with saving documents and managing files Carry out data protection checks to ensure service users are correctly identified Communicate clearly and effectively at all times Follow instructions and adapt support based on individual needs Assist with developing skills (upskilling) where required Demonstrate patience, understanding, and active listening Systems & Training Full training will be provided on internal systems, such as: FreshDesk OpenHousing Payment and telephony systems You will be expected to confidently support the use of: Microsoft Teams Word, Excel, Outlook SharePoint & OneDrive Candidate Profile We are looking for someone who: Is IT literate and confident navigating multiple systems Has strong communication and interpersonal skills Is patient, reliable, and attentive to detail Can follow direction while working collaboratively Has a proactive and supportive approach Ideally has experience in support work or similar environments (desirable but not essential) Working Arrangements Based full-time on-site in Barking You will need to be flexible to align with the employee's schedule Please note: when the employee is on annual leave, you will not be required to work, and you will be expected (where possible) to align your leave accordingly Recruitment Process Interview Date: 14th August 2026 The selection process will include: Interview with the Team IT and troubleshooting assessment Final meeting with the employee you will support If you are a supportive, tech-savvy individual with a passion for empowering others in the workplace, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 10, 2026
Seasonal
Assistant - Visual Impairment Support Location: Barking Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site in Barking) Pay: 15.00 per hour Contract: Initially 3 months (with funding secured for up to 3 years) About the Role We're seeking a compassionate and proactive Assistant to provide dedicated support to a visually impaired colleague within our client's Customer Service team. Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more. Key Responsibilities Provide 1:1 support to enable effective completion of daily tasks Assist with navigation of websites, systems, and digital platforms Support with saving documents and managing files Carry out data protection checks to ensure service users are correctly identified Communicate clearly and effectively at all times Follow instructions and adapt support based on individual needs Assist with developing skills (upskilling) where required Demonstrate patience, understanding, and active listening Systems & Training Full training will be provided on internal systems, such as: FreshDesk OpenHousing Payment and telephony systems You will be expected to confidently support the use of: Microsoft Teams Word, Excel, Outlook SharePoint & OneDrive Candidate Profile We are looking for someone who: Is IT literate and confident navigating multiple systems Has strong communication and interpersonal skills Is patient, reliable, and attentive to detail Can follow direction while working collaboratively Has a proactive and supportive approach Ideally has experience in support work or similar environments (desirable but not essential) Working Arrangements Based full-time on-site in Barking You will need to be flexible to align with the employee's schedule Please note: when the employee is on annual leave, you will not be required to work, and you will be expected (where possible) to align your leave accordingly Recruitment Process Interview Date: 14th August 2026 The selection process will include: Interview with the Team IT and troubleshooting assessment Final meeting with the employee you will support If you are a supportive, tech-savvy individual with a passion for empowering others in the workplace, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Jun 10, 2026
Seasonal
Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of £14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services.Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference.Work in a dynamic environment where your contributions are valued.Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 10, 2026
Seasonal
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of £14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services.Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference.Work in a dynamic environment where your contributions are valued.Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Waking Night Bank Mental Health Support Worker - £18.70 per hour Hours Part-Time hours, Monday Sunday, inclusive of bank holidays, Waking Nights. Service Iris Hayter House, Littlemore, Oxford What You ll Be Doing: Response are looking for an enthusiastic and motivated individual to join their dedicated team at Iris Hayter House. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 22/07/2026. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Jun 10, 2026
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Waking Night Bank Mental Health Support Worker - £18.70 per hour Hours Part-Time hours, Monday Sunday, inclusive of bank holidays, Waking Nights. Service Iris Hayter House, Littlemore, Oxford What You ll Be Doing: Response are looking for an enthusiastic and motivated individual to join their dedicated team at Iris Hayter House. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Some of the core duties include: Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Foster a supportive and empowering environment that promotes residents' independence. Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services. Support clients to attend appointments where required. Ensure daily paperwork is completed. Support the Service Manager to achieve monthly service Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe. Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration Promote family, friend and carers engagement, ensuring they are involved in their loved one s support and given information about the service. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development including completing the Care Certificate IT literate with experience using MS Office packages. Good communication skills, written, verbal and listening. Ability to provide non-judgemental, emotional and practical support to residents. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. Demonstrates high levels of personal and professional integrity working to Response s vision, mission and values Ability to follow health and safety procedures. Demonstrate respect for difference and diversity What We Offer: 37 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 22/07/2026. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
This is a unique and exciting opportunity for someone with experience of working in this area to work with a leading immigration charity in Gloucestershire. The successful candidate will deliver specialist, trauma-informed independent advice and support service for refugee, asylum-seeking and migrant individuals and families, with a particular focus on survivors of domestic abuse and sexual violence (DASV) in Gloucestershire. The postholder will provide a combination of holistic and strategic, person-centered support to enable survivors to make disclosures, cope with, recover from, and move forward following experiences of abuse. The role contributes to GARAS s delivery of the Ministry of Justice Domestic Abuse and Sexual Violence Fund, ensuring services are accessible, confidential, free of charge, and responsive to all victims regardless of immigration status or gender. You will be working in a challenging environment where no two days are the same, alongside a committed team of staff and volunteers. The Advice and Support Worker will work with the Advice Manager, other members of the team and advice volunteers in providing an equal service to all our clients. This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of clients in our care. Due to the nature of the work, the role will be subject to an Enhanced DBS check. For an informal chat please contact Warren (Director) by email. For more information and an application pack please visit the vacancies page on our website. Additional Information This post is co-funded through the Office of the Police and Crime Commissioner for Gloucestershire and Gloucestershire Housing Partnership and contributes to delivery of specialist DASV support within GARAS.
Jun 10, 2026
Full time
This is a unique and exciting opportunity for someone with experience of working in this area to work with a leading immigration charity in Gloucestershire. The successful candidate will deliver specialist, trauma-informed independent advice and support service for refugee, asylum-seeking and migrant individuals and families, with a particular focus on survivors of domestic abuse and sexual violence (DASV) in Gloucestershire. The postholder will provide a combination of holistic and strategic, person-centered support to enable survivors to make disclosures, cope with, recover from, and move forward following experiences of abuse. The role contributes to GARAS s delivery of the Ministry of Justice Domestic Abuse and Sexual Violence Fund, ensuring services are accessible, confidential, free of charge, and responsive to all victims regardless of immigration status or gender. You will be working in a challenging environment where no two days are the same, alongside a committed team of staff and volunteers. The Advice and Support Worker will work with the Advice Manager, other members of the team and advice volunteers in providing an equal service to all our clients. This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of clients in our care. Due to the nature of the work, the role will be subject to an Enhanced DBS check. For an informal chat please contact Warren (Director) by email. For more information and an application pack please visit the vacancies page on our website. Additional Information This post is co-funded through the Office of the Police and Crime Commissioner for Gloucestershire and Gloucestershire Housing Partnership and contributes to delivery of specialist DASV support within GARAS.
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
Jun 10, 2026
Full time
Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. Protect the base understand each clients contract status, account health any potential churn risk and have a retention plan for each account. Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. Grow the base Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets Delivering excellent bid and proposal responses with Executive summary and win themes Be an ambassador leading by example at every opportunity. Embrace new technologies to improve accuracy and efficiency such as AI agents Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. Experience or understanding of a SaaS or subscription based service would be helpful. Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable A good communicator at all levels. Experience in managing clients through a CRM
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance: Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement: Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge: Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities: Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at CLOSING DATE: Sunday 14 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
Jun 10, 2026
Full time
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance: Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement: Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge: Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities: Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at CLOSING DATE: Sunday 14 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.
Assistant Chief Executive Location: Croydon Salary: 151,848 - 157,898 Contract: Fixed Term Contract until December 2026 (with potential extension) About the Role We are seeking an exceptional and highly experienced leader to join our client as our Assistant Chief Executive. This is a critical, high-profile role at the heart of the organisation, responsible for driving transformation, supporting the council's Renewal Improvement Plan, and ensuring the delivery of high-quality, financially sustainable services. As a key member of the Corporate Management Team, you will work closely with the Chief Executive, Corporate Directors and elected Members to shape the future of the borough, embedding a "One Council" approach and leading significant organisational and cultural change. Key Responsibilities Reporting to the Chief Executive, the Assistant Chief Executive will: Provide strategic leadership across a broad portfolio including: Public Health (in partnership with the Director of Public Health) Digital, ICT and cyber security Resident access and customer services Information governance (FOI, SAR, GDPR) Corporate complaints and oversight of Ombudsman/ICO liaison Communications and engagement (internal and external) Human Resources, organisational development and workforce planning Elections, Mayor's Office support, and Coroner's Service support Policy, business intelligence, performance management Programme & project management, resilience and emergency planning Equality, Diversity & Inclusion Service quality, productivity improvement and transformation Lead delivery of the Renewal Improvement Plan, ensuring robust programme management and measurable outcomes Provide high-quality professional advice to: Leader and Cabinet Scrutiny & Overview Committee Audit, Ethics and other council committees Drive the development and implementation of corporate strategies, policies and performance frameworks Lead resident-focused service transformation, enhancing digital access and customer experience Champion transparency, accountability, and continuous improvement across all services Oversee significant budgets, ensuring financial sustainability, compliance and value for money Lead and inspire a large, multi-disciplinary directorate, with direct line management of senior leaders Act as a key partner across local, regional and national networks, including London-wide bodies and voluntary sector organisations Play a critical role in emergency planning and response, including Gold command and deputising for the Chief Executive where required About You We are looking for a visionary, collaborative and values-driven leader with: Proven experience operating at senior executive level within a complex organisation (local government or similar) Previous experience working within London at CEO level A track record of delivering large-scale transformation and improvement programmes Strong political acumen and experience working with Members and governance structures Expertise across corporate services including HR, digital, communications, policy or performance Financial leadership experience, including managing large budgets and driving savings programmes Outstanding leadership skills, with the ability to inspire, influence and develop high-performing teams A strong commitment to equality, diversity and inclusion A passion for public service and improving outcomes for residents Additional Information This role is politically restricted under the Local Government and Housing Act 1989 The postholder must uphold the Nolan Principles of Public Life: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty and Leadership The role requires flexibility, including occasional evenings, weekends, and emergency response duties This is a unique opportunity to play a pivotal role in one of London's most ambitious transformation programmes. You will help shape a financially stable, resident-focused council and make a lasting impact. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 10, 2026
Contractor
Assistant Chief Executive Location: Croydon Salary: 151,848 - 157,898 Contract: Fixed Term Contract until December 2026 (with potential extension) About the Role We are seeking an exceptional and highly experienced leader to join our client as our Assistant Chief Executive. This is a critical, high-profile role at the heart of the organisation, responsible for driving transformation, supporting the council's Renewal Improvement Plan, and ensuring the delivery of high-quality, financially sustainable services. As a key member of the Corporate Management Team, you will work closely with the Chief Executive, Corporate Directors and elected Members to shape the future of the borough, embedding a "One Council" approach and leading significant organisational and cultural change. Key Responsibilities Reporting to the Chief Executive, the Assistant Chief Executive will: Provide strategic leadership across a broad portfolio including: Public Health (in partnership with the Director of Public Health) Digital, ICT and cyber security Resident access and customer services Information governance (FOI, SAR, GDPR) Corporate complaints and oversight of Ombudsman/ICO liaison Communications and engagement (internal and external) Human Resources, organisational development and workforce planning Elections, Mayor's Office support, and Coroner's Service support Policy, business intelligence, performance management Programme & project management, resilience and emergency planning Equality, Diversity & Inclusion Service quality, productivity improvement and transformation Lead delivery of the Renewal Improvement Plan, ensuring robust programme management and measurable outcomes Provide high-quality professional advice to: Leader and Cabinet Scrutiny & Overview Committee Audit, Ethics and other council committees Drive the development and implementation of corporate strategies, policies and performance frameworks Lead resident-focused service transformation, enhancing digital access and customer experience Champion transparency, accountability, and continuous improvement across all services Oversee significant budgets, ensuring financial sustainability, compliance and value for money Lead and inspire a large, multi-disciplinary directorate, with direct line management of senior leaders Act as a key partner across local, regional and national networks, including London-wide bodies and voluntary sector organisations Play a critical role in emergency planning and response, including Gold command and deputising for the Chief Executive where required About You We are looking for a visionary, collaborative and values-driven leader with: Proven experience operating at senior executive level within a complex organisation (local government or similar) Previous experience working within London at CEO level A track record of delivering large-scale transformation and improvement programmes Strong political acumen and experience working with Members and governance structures Expertise across corporate services including HR, digital, communications, policy or performance Financial leadership experience, including managing large budgets and driving savings programmes Outstanding leadership skills, with the ability to inspire, influence and develop high-performing teams A strong commitment to equality, diversity and inclusion A passion for public service and improving outcomes for residents Additional Information This role is politically restricted under the Local Government and Housing Act 1989 The postholder must uphold the Nolan Principles of Public Life: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty and Leadership The role requires flexibility, including occasional evenings, weekends, and emergency response duties This is a unique opportunity to play a pivotal role in one of London's most ambitious transformation programmes. You will help shape a financially stable, resident-focused council and make a lasting impact. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Support Worker - Fitzwilliam Close Salary: £12.83 per hour; £20,007.19 per annum (FTE £25,342.44 per annum) Hours: 30 hours per week Ref: FW034 Early shifts typically begin from 07:00, and the latest finish time is 21:00 for those not completing a sleep in. An additional payment is provided for sleep in shifts. This role forms part of a 24/7 service, so flexibility is essential. The successful candidate must be able to work a range of shifts, including evenings, weekends and bank holidays, and be willing to undertake sleep in duties. Do you want to support people to live full, independent, and meaningful lives? As a Support Worker in our Learning Disability service, Fitzwilliam Close, you'll empower individuals to make choices, express their goals, and participate confidently in home and community activities. If you're someone who values dignity, inclusion, and person centered care, we want to hear from you. About Fitzwilliam Close Located just off the A12, in a peaceful residential area in Woodbridge, Fitzwilliam Close is ideally situated just a short walk from local shops, supermarkets and schools, with Woodbridge Rail Station less than a mile away and regular bus routes including the 64, 66, 70, 73 and 800, providing easy links across Woodbridge, Ipswich and the wider Suffolk area. What you'll be doing: Collaborating with your team to offer consistent, empowering support that helps tenants live independently.Respect each tenant's unique personality, ensuring they have real input and control over their lives. Give personalised support that may involve personal care, medication prompts, home organisation, and tenancy matters. Keep well organised and accurate records that meet CQC and organisational requirements. Approach your work with kindness, patience, and creativity, enabling tenants to take safe risks that encourage growth. Engage positively with everyone involved in a tenant's support, including families and external partners. More benefits of joining : As well as joining Orwell for our strong values and commitment to person centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role: 22 days annual leave (pro rata) Reward and recognition awards. Free DBS checks, Hepatitis and Flu vaccination. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification Care Certificate is desirable QCF Level 2 in Health and Social care, or equivalent, is desirable A full driving licence is desirable. but not essential Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Jun 10, 2026
Full time
Support Worker - Fitzwilliam Close Salary: £12.83 per hour; £20,007.19 per annum (FTE £25,342.44 per annum) Hours: 30 hours per week Ref: FW034 Early shifts typically begin from 07:00, and the latest finish time is 21:00 for those not completing a sleep in. An additional payment is provided for sleep in shifts. This role forms part of a 24/7 service, so flexibility is essential. The successful candidate must be able to work a range of shifts, including evenings, weekends and bank holidays, and be willing to undertake sleep in duties. Do you want to support people to live full, independent, and meaningful lives? As a Support Worker in our Learning Disability service, Fitzwilliam Close, you'll empower individuals to make choices, express their goals, and participate confidently in home and community activities. If you're someone who values dignity, inclusion, and person centered care, we want to hear from you. About Fitzwilliam Close Located just off the A12, in a peaceful residential area in Woodbridge, Fitzwilliam Close is ideally situated just a short walk from local shops, supermarkets and schools, with Woodbridge Rail Station less than a mile away and regular bus routes including the 64, 66, 70, 73 and 800, providing easy links across Woodbridge, Ipswich and the wider Suffolk area. What you'll be doing: Collaborating with your team to offer consistent, empowering support that helps tenants live independently.Respect each tenant's unique personality, ensuring they have real input and control over their lives. Give personalised support that may involve personal care, medication prompts, home organisation, and tenancy matters. Keep well organised and accurate records that meet CQC and organisational requirements. Approach your work with kindness, patience, and creativity, enabling tenants to take safe risks that encourage growth. Engage positively with everyone involved in a tenant's support, including families and external partners. More benefits of joining : As well as joining Orwell for our strong values and commitment to person centered support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role: 22 days annual leave (pro rata) Reward and recognition awards. Free DBS checks, Hepatitis and Flu vaccination. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification Care Certificate is desirable QCF Level 2 in Health and Social care, or equivalent, is desirable A full driving licence is desirable. but not essential Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 10, 2026
Seasonal
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company A leading support and recovery service provider is seeking an experienced Recovery Worker to join their team on a temporary basis. This organisation delivers high-quality support services to individuals facing substance misuse and complex social challenges, helping service users achieve positive and sustainable outcomes within the community. This is an excellent opportunity for someone passionate about making a real difference while working within a supportive and rewarding environment. Your new role As a Recovery Coordinator, you will manage a caseload of service users, providing tailored support and intervention plans to assist individuals on their recovery journey. You will work collaboratively with internal teams and external agencies to ensure service users receive the appropriate care and support.Key responsibilities will include: Managing and supporting a caseload of clients with varying support needs Completing comprehensive assessments, risk assessments, and recovery plans Delivering one-to-one support and structured interventions Promoting harm reduction, safeguarding, and wellbeing initiatives Liaising with healthcare professionals, housing providers, and partner organisations Maintaining accurate and confidential case records Encouraging service users to engage positively with treatment and recovery services Supporting individuals towards improved independence and social inclusion What you'll need to succeed To be successful in this role, you will ideally have: Previous experience working within substance misuse, mental health, homelessness, or recovery services Strong understanding of safeguarding and risk management Experience managing caseloads and supporting vulnerable individuals Excellent communication and interpersonal skills The ability to build strong professional relationships with service users and stakeholders Strong organisational and time-management skills Enhanced DBS (or willingness to obtain one) Flexibility and adaptability within a fast-paced environment What you'll get in return In return, you will receive: Competitive pay between 16.36 - 21.42 per hour The opportunity to work within a rewarding and meaningful role Ongoing support from a dedicated consultant Flexible temporary working opportunities Valuable experience within a respected support service environment The chance to make a genuine impact on people's lives and recovery journeys What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Seasonal
Your new company A leading support and recovery service provider is seeking an experienced Recovery Worker to join their team on a temporary basis. This organisation delivers high-quality support services to individuals facing substance misuse and complex social challenges, helping service users achieve positive and sustainable outcomes within the community. This is an excellent opportunity for someone passionate about making a real difference while working within a supportive and rewarding environment. Your new role As a Recovery Coordinator, you will manage a caseload of service users, providing tailored support and intervention plans to assist individuals on their recovery journey. You will work collaboratively with internal teams and external agencies to ensure service users receive the appropriate care and support.Key responsibilities will include: Managing and supporting a caseload of clients with varying support needs Completing comprehensive assessments, risk assessments, and recovery plans Delivering one-to-one support and structured interventions Promoting harm reduction, safeguarding, and wellbeing initiatives Liaising with healthcare professionals, housing providers, and partner organisations Maintaining accurate and confidential case records Encouraging service users to engage positively with treatment and recovery services Supporting individuals towards improved independence and social inclusion What you'll need to succeed To be successful in this role, you will ideally have: Previous experience working within substance misuse, mental health, homelessness, or recovery services Strong understanding of safeguarding and risk management Experience managing caseloads and supporting vulnerable individuals Excellent communication and interpersonal skills The ability to build strong professional relationships with service users and stakeholders Strong organisational and time-management skills Enhanced DBS (or willingness to obtain one) Flexibility and adaptability within a fast-paced environment What you'll get in return In return, you will receive: Competitive pay between 16.36 - 21.42 per hour The opportunity to work within a rewarding and meaningful role Ongoing support from a dedicated consultant Flexible temporary working opportunities Valuable experience within a respected support service environment The chance to make a genuine impact on people's lives and recovery journeys What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company A leading support and recovery service provider is seeking an experienced Recovery Worker to join their team on a temporary basis. This organisation delivers high-quality support services to individuals facing substance misuse and complex social challenges, helping service users achieve positive and sustainable outcomes within the community. This is an excellent opportunity for someone passionate about making a real difference while working within a supportive and rewarding environment. Your new role As a Recovery Coordinator, you will manage a caseload of service users, providing tailored support and intervention plans to assist individuals on their recovery journey. You will work collaboratively with internal teams and external agencies to ensure service users receive the appropriate care and support.Key responsibilities will include: Managing and supporting a caseload of clients with varying support needs Completing comprehensive assessments, risk assessments, and recovery plans Delivering one-to-one support and structured interventions Promoting harm reduction, safeguarding, and wellbeing initiatives Liaising with healthcare professionals, housing providers, and partner organisations Maintaining accurate and confidential case records Encouraging service users to engage positively with treatment and recovery services Supporting individuals towards improved independence and social inclusion What you'll need to succeed To be successful in this role, you will ideally have: Previous experience working within substance misuse, mental health, homelessness, or recovery services Strong understanding of safeguarding and risk management Experience managing caseloads and supporting vulnerable individuals Excellent communication and interpersonal skills The ability to build strong professional relationships with service users and stakeholders Strong organisational and time-management skills Enhanced DBS (or willingness to obtain one) Flexibility and adaptability within a fast-paced environment What you'll get in return In return, you will receive: Competitive pay between 16.36 - 21.42 per hour The opportunity to work within a rewarding and meaningful role Ongoing support from a dedicated consultant Flexible temporary working opportunities Valuable experience within a respected support service environment The chance to make a genuine impact on people's lives and recovery journeys What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Seasonal
Your new company A leading support and recovery service provider is seeking an experienced Recovery Worker to join their team on a temporary basis. This organisation delivers high-quality support services to individuals facing substance misuse and complex social challenges, helping service users achieve positive and sustainable outcomes within the community. This is an excellent opportunity for someone passionate about making a real difference while working within a supportive and rewarding environment. Your new role As a Recovery Coordinator, you will manage a caseload of service users, providing tailored support and intervention plans to assist individuals on their recovery journey. You will work collaboratively with internal teams and external agencies to ensure service users receive the appropriate care and support.Key responsibilities will include: Managing and supporting a caseload of clients with varying support needs Completing comprehensive assessments, risk assessments, and recovery plans Delivering one-to-one support and structured interventions Promoting harm reduction, safeguarding, and wellbeing initiatives Liaising with healthcare professionals, housing providers, and partner organisations Maintaining accurate and confidential case records Encouraging service users to engage positively with treatment and recovery services Supporting individuals towards improved independence and social inclusion What you'll need to succeed To be successful in this role, you will ideally have: Previous experience working within substance misuse, mental health, homelessness, or recovery services Strong understanding of safeguarding and risk management Experience managing caseloads and supporting vulnerable individuals Excellent communication and interpersonal skills The ability to build strong professional relationships with service users and stakeholders Strong organisational and time-management skills Enhanced DBS (or willingness to obtain one) Flexibility and adaptability within a fast-paced environment What you'll get in return In return, you will receive: Competitive pay between 16.36 - 21.42 per hour The opportunity to work within a rewarding and meaningful role Ongoing support from a dedicated consultant Flexible temporary working opportunities Valuable experience within a respected support service environment The chance to make a genuine impact on people's lives and recovery journeys What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Female Support Worker - South Norfolk Salary: £13.78 per hour; £27,234.89 per annum Hours: 38 hours per week Fixed Term until February 2027 Shift Pattern: Monday - Friday between 9am - 5pm (No weekends) Plus rostered on-call Ref: HP019 Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies Due to the remote location of the service, a full driving licence is essential. Ready to make a difference? As a Support Worker within our Domestic Abuse Service, you will help create safe, inclusive, and empowering environments for individuals and families seeking support. Whether in refuge accommodation or community settings, you will provide strength-based, trauma informed support that honours each person's goals and experiences. What we are looking for in you: You're someone who cares deeply about supporting people and helping them feel safe, valued, and empowered. You enjoy working alongside customers to create meaningful support plans and help them make positive choices that improve their well-being. You're comfortable managing risk, working with partner agencies, and supporting day to day safeguarding to keep everyone safe. You build strong, trusting relationships and enjoy connecting customers with their community and new opportunities. Most of all, you listen with empathy, respect lived experience and confidently advocate for the people you support. What you'll be doing: Play a key role in helping customers create personalised, outcomes focused safety and support plans that reflect their own goals, strengths, and aspirations. Work alongside customers to manage risk in a supportive, empowering way, helping them make positive choices that enhance their wellbeing. You'll also collaborate with other agencies to ensure their support is truly holistic. Help with referrals, risk assessments, and everyday safeguarding activities, making sure our customers, colleagues, and our spaces remain safe and welcoming by following best practice and current legislation. Build strong relationships with customers and community partners, actively engaging with them to help the service grow, thrive, and continually improve. Support customers to connect with their local community, opening doors to new networks, volunteering roles, learning opportunities, and work that can build confidence and independence. Be a compassionate advocate for our customers, taking time to understand their lived experiences and recognising them as experts in their own lives. More benefits of joining : When you join Orwell, you become part of a values driven team that puts people first. You'll also enjoy a range of benefits designed to help you feel valued, supported, and able to thrive, including: 22 days annual leave (pro rata) No bank holidays. Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification GCSE Maths and English (Grade 9-4 / A-C or equivalent) Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Jun 10, 2026
Full time
Female Support Worker - South Norfolk Salary: £13.78 per hour; £27,234.89 per annum Hours: 38 hours per week Fixed Term until February 2027 Shift Pattern: Monday - Friday between 9am - 5pm (No weekends) Plus rostered on-call Ref: HP019 Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies Due to the remote location of the service, a full driving licence is essential. Ready to make a difference? As a Support Worker within our Domestic Abuse Service, you will help create safe, inclusive, and empowering environments for individuals and families seeking support. Whether in refuge accommodation or community settings, you will provide strength-based, trauma informed support that honours each person's goals and experiences. What we are looking for in you: You're someone who cares deeply about supporting people and helping them feel safe, valued, and empowered. You enjoy working alongside customers to create meaningful support plans and help them make positive choices that improve their well-being. You're comfortable managing risk, working with partner agencies, and supporting day to day safeguarding to keep everyone safe. You build strong, trusting relationships and enjoy connecting customers with their community and new opportunities. Most of all, you listen with empathy, respect lived experience and confidently advocate for the people you support. What you'll be doing: Play a key role in helping customers create personalised, outcomes focused safety and support plans that reflect their own goals, strengths, and aspirations. Work alongside customers to manage risk in a supportive, empowering way, helping them make positive choices that enhance their wellbeing. You'll also collaborate with other agencies to ensure their support is truly holistic. Help with referrals, risk assessments, and everyday safeguarding activities, making sure our customers, colleagues, and our spaces remain safe and welcoming by following best practice and current legislation. Build strong relationships with customers and community partners, actively engaging with them to help the service grow, thrive, and continually improve. Support customers to connect with their local community, opening doors to new networks, volunteering roles, learning opportunities, and work that can build confidence and independence. Be a compassionate advocate for our customers, taking time to understand their lived experiences and recognising them as experts in their own lives. More benefits of joining : When you join Orwell, you become part of a values driven team that puts people first. You'll also enjoy a range of benefits designed to help you feel valued, supported, and able to thrive, including: 22 days annual leave (pro rata) No bank holidays. Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification GCSE Maths and English (Grade 9-4 / A-C or equivalent) Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Westminster. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker Complex Needs role: Step into a role where your work matters from the moment you walk through the door. As a Project Worker at our Harrow Road Assessment Hub in Westminster, you ll be part of a fast-paced, highly skilled team supporting people taking their first steps away from rough sleeping and towards safety, stability and the right next move. Westminster has some of the highest levels of rough sleeping in the UK, and this short-stay service offers intensive, person-centred support to people who may be facing crisis, multiple disadvantage and limited routes into accommodation. No two days will look the same. You ll carry out assessments, build trusting relationships, create and review support plans, manage risk, and help people navigate real barriers such as health needs, immigration, welfare benefits, substance use, mental health and access to housing. You ll work closely with outreach teams, local authorities, health services and other partners to support people into safe, appropriate accommodation, whether that means reconnecting them with services in another area or helping them move forward into longer-term support. At Single Homeless Project, we invest in people who want to grow. This role offers a brilliant opportunity to build frontline experience, develop your skills in trauma-informed support and multi-agency working, and progress within a charity that is serious about ending homelessness. If you re looking for a role that will challenge you, stretch you and give you a real sense of purpose, this is a place to start something meaningful. About you: You re someone who can meet people where they are, build trust without judgement, and bring warmth, patience and purpose to people who may have been let down by services before. You have experience supporting people facing homelessness, multiple disadvantage, trauma, mental health needs, substance use or other barriers to safety and stability. You stay steady in busy, unpredictable environments able to think on your feet, manage risk, prioritise well and keep people at the centre of every decision. You communicate with care and confidence, whether you re writing clear case notes, working with partners, or having honest conversations with clients about their next steps. You re ready to work flexibly across early, late and weekend shifts on a rota, bringing reliability, energy and compassion to a service where every day can make a difference. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Closing Date: Sunday 28th June at midnight Interview date: Wednesday 8th July 2026 online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 10, 2026
Full time
Single Homeless Project has an opportunity for a Project Worker Complex Needs to join our experienced and committed teams based in Westminster. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker Complex Needs role: Step into a role where your work matters from the moment you walk through the door. As a Project Worker at our Harrow Road Assessment Hub in Westminster, you ll be part of a fast-paced, highly skilled team supporting people taking their first steps away from rough sleeping and towards safety, stability and the right next move. Westminster has some of the highest levels of rough sleeping in the UK, and this short-stay service offers intensive, person-centred support to people who may be facing crisis, multiple disadvantage and limited routes into accommodation. No two days will look the same. You ll carry out assessments, build trusting relationships, create and review support plans, manage risk, and help people navigate real barriers such as health needs, immigration, welfare benefits, substance use, mental health and access to housing. You ll work closely with outreach teams, local authorities, health services and other partners to support people into safe, appropriate accommodation, whether that means reconnecting them with services in another area or helping them move forward into longer-term support. At Single Homeless Project, we invest in people who want to grow. This role offers a brilliant opportunity to build frontline experience, develop your skills in trauma-informed support and multi-agency working, and progress within a charity that is serious about ending homelessness. If you re looking for a role that will challenge you, stretch you and give you a real sense of purpose, this is a place to start something meaningful. About you: You re someone who can meet people where they are, build trust without judgement, and bring warmth, patience and purpose to people who may have been let down by services before. You have experience supporting people facing homelessness, multiple disadvantage, trauma, mental health needs, substance use or other barriers to safety and stability. You stay steady in busy, unpredictable environments able to think on your feet, manage risk, prioritise well and keep people at the centre of every decision. You communicate with care and confidence, whether you re writing clear case notes, working with partners, or having honest conversations with clients about their next steps. You re ready to work flexibly across early, late and weekend shifts on a rota, bringing reliability, energy and compassion to a service where every day can make a difference. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Project Worker Complex Needs - we'd like to hear from you! Closing Date: Sunday 28th June at midnight Interview date: Wednesday 8th July 2026 online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Guildford Foyer provides 24/7 supported accommodation for up to 34 young people aged 16-25, many with complex needs, including unaccompanied asylum seeking young people. We use a trauma informed, psychologically informed approach to help residents build life skills, set goals, and move towards independent living. Our Support Workers, Night Workers and Bank Workers offer guidance around housing, budgeting, living skills, education, employment and community engagement. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Housing Night Worker to join our team at Guildford Foyer. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one to one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support. What you will be doing - this is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a four on, four off rota, providing consistent, non judgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decision making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About you - this is a dynamic role for someone passionate, empathetic and committed to young people's development. Experience and knowledge Experience in a customer facing role, staying calm and solutions focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths based, compassionate way. Confidence in accurate record keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for day time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to de escalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 21 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Jun 10, 2026
Full time
37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Guildford Foyer provides 24/7 supported accommodation for up to 34 young people aged 16-25, many with complex needs, including unaccompanied asylum seeking young people. We use a trauma informed, psychologically informed approach to help residents build life skills, set goals, and move towards independent living. Our Support Workers, Night Workers and Bank Workers offer guidance around housing, budgeting, living skills, education, employment and community engagement. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Housing Night Worker to join our team at Guildford Foyer. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one to one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support. What you will be doing - this is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a four on, four off rota, providing consistent, non judgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decision making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About you - this is a dynamic role for someone passionate, empathetic and committed to young people's development. Experience and knowledge Experience in a customer facing role, staying calm and solutions focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths based, compassionate way. Confidence in accurate record keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for day time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to de escalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please email us at . CLOSING DATE: Sunday 21 June 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Randstad Construction & Property
Hartlepool, Yorkshire
Site Supervisor (Civils & Groundworks) Location: Hartlepool Rate: 25.00 per hour (CIS) Start Date: ASAP Duration: Long-term (Ongoing Housing Project) We are looking for an experienced and driven Site Supervisor to oversee the civils and groundworks package on a major new-build housing development in Hartlepool . Working on behalf of a leading regional subcontractor, you will be responsible for ensuring the groundworks team operates safely, efficiently, and to the highest technical standards. This is a long-term opportunity for a supervisor who enjoys a fast-paced environment and has a solid background in residential infrastructure. Key Responsibilities Daily Management: Overseeing gangs of groundworkers, plant operators, and laborers. Safety First: Conducting daily briefings, tool-box talks, and ensuring strict adherence to RAMS. Technical Oversight: Monitoring progress on deep drainage, road construction, foundations, and finishing works. Quality Control: Ensuring all work meets the client's specifications and local authority standards. Coordination: Working closely with the Site Manager to hit program milestones and manage onsite deliveries. Requirements Experience: Proven track record as a Supervisor within the Civils/Groundworks sector (Housing experience is essential). Certifications: SSSTS or SMSTS (Required) CSCS Gold Card (Preferred) First Aid at Work (Highly Desirable) Skills: Strong leadership abilities, excellent communication, and a "hands-on" approach to problem-solving. Reliability: Must be able to commit to long-term work in the Hartlepool area. Interested? Please send your CV to Rhianna in the Newcastle office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 10, 2026
Seasonal
Site Supervisor (Civils & Groundworks) Location: Hartlepool Rate: 25.00 per hour (CIS) Start Date: ASAP Duration: Long-term (Ongoing Housing Project) We are looking for an experienced and driven Site Supervisor to oversee the civils and groundworks package on a major new-build housing development in Hartlepool . Working on behalf of a leading regional subcontractor, you will be responsible for ensuring the groundworks team operates safely, efficiently, and to the highest technical standards. This is a long-term opportunity for a supervisor who enjoys a fast-paced environment and has a solid background in residential infrastructure. Key Responsibilities Daily Management: Overseeing gangs of groundworkers, plant operators, and laborers. Safety First: Conducting daily briefings, tool-box talks, and ensuring strict adherence to RAMS. Technical Oversight: Monitoring progress on deep drainage, road construction, foundations, and finishing works. Quality Control: Ensuring all work meets the client's specifications and local authority standards. Coordination: Working closely with the Site Manager to hit program milestones and manage onsite deliveries. Requirements Experience: Proven track record as a Supervisor within the Civils/Groundworks sector (Housing experience is essential). Certifications: SSSTS or SMSTS (Required) CSCS Gold Card (Preferred) First Aid at Work (Highly Desirable) Skills: Strong leadership abilities, excellent communication, and a "hands-on" approach to problem-solving. Reliability: Must be able to commit to long-term work in the Hartlepool area. Interested? Please send your CV to Rhianna in the Newcastle office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Thirsk, Yorkshire
Site Supervisor (Civils & Groundworks) Location: Thirsk Rate: 25- 26 per hour (CIS) Start Date: ASAP Duration: Long-term (Ongoing Housing Project) We are looking for an experienced and driven Site Supervisor to oversee the civils and groundworks package on a major new-build housing development in Thirsk. Working on behalf of a leading regional subcontractor, you will be responsible for ensuring the groundworks team operates safely, efficiently, and to the highest technical standards. This is a long-term opportunity for a supervisor who enjoys a fast-paced environment and has a solid background in residential infrastructure. Key Responsibilities Daily Management: Overseeing gangs of groundworkers, plant operators, and laborers. Safety First: Conducting daily briefings, tool-box talks, and ensuring strict adherence to RAMS. Technical Oversight: Monitoring progress on deep drainage, road construction, foundations, and finishing works. Quality Control: Ensuring all work meets the client's specifications and local authority standards. Coordination: Working closely with the Site Manager to hit program milestones and manage onsite deliveries. Requirements Experience: Proven track record as a Supervisor within the Civils/Groundworks sector (Housing experience is essential). Certifications: SSSTS or SMSTS (Required) CSCS Gold Card (Preferred) First Aid at Work (Highly Desirable) Skills: Strong leadership abilities, excellent communication, and a "hands-on" approach to problem-solving. Reliability: Must be able to commit to long-term work in the Thirsk area. Interested? Please send your CV to Rhianna in the Newcastle office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 10, 2026
Seasonal
Site Supervisor (Civils & Groundworks) Location: Thirsk Rate: 25- 26 per hour (CIS) Start Date: ASAP Duration: Long-term (Ongoing Housing Project) We are looking for an experienced and driven Site Supervisor to oversee the civils and groundworks package on a major new-build housing development in Thirsk. Working on behalf of a leading regional subcontractor, you will be responsible for ensuring the groundworks team operates safely, efficiently, and to the highest technical standards. This is a long-term opportunity for a supervisor who enjoys a fast-paced environment and has a solid background in residential infrastructure. Key Responsibilities Daily Management: Overseeing gangs of groundworkers, plant operators, and laborers. Safety First: Conducting daily briefings, tool-box talks, and ensuring strict adherence to RAMS. Technical Oversight: Monitoring progress on deep drainage, road construction, foundations, and finishing works. Quality Control: Ensuring all work meets the client's specifications and local authority standards. Coordination: Working closely with the Site Manager to hit program milestones and manage onsite deliveries. Requirements Experience: Proven track record as a Supervisor within the Civils/Groundworks sector (Housing experience is essential). Certifications: SSSTS or SMSTS (Required) CSCS Gold Card (Preferred) First Aid at Work (Highly Desirable) Skills: Strong leadership abilities, excellent communication, and a "hands-on" approach to problem-solving. Reliability: Must be able to commit to long-term work in the Thirsk area. Interested? Please send your CV to Rhianna in the Newcastle office. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Criminal Justice Worker Location: Southend on Sea Salary: £26,000 - £28,000 Depending on experience Vacancy Type: Permanent Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Jun 10, 2026
Full time
Criminal Justice Worker Location: Southend on Sea Salary: £26,000 - £28,000 Depending on experience Vacancy Type: Permanent Looking for a role where you can make a genuine difference? We re seeking a passionate Criminal Justice Worker based in Southend-on-Sea, working full time (35 hours per week), to support adults aged 18+ involved in the criminal justice system who need help with drug and/or alcohol use. You ll work within an integrated healthcare framework delivering person-centred psychosocial interventions, harm reduction and recovery-focused support. This is a rewarding opportunity to help people rebuild their lives while working closely with courts, probation, healthcare teams and community partners. What You ll Be Doing Deliver assessments, care planning and tailored interventions for service users Provide 1:1 harm reduction and recovery support Advise magistrates and probation teams on suitability for ATRs and DRRs Manage a varied caseload, ensuring timely and effective support Work collaboratively with GPs, prisons, probation and external agencies Support clients with housing, benefits, training and employment referrals Maintain accurate case notes, reports and performance data Contribute to service targets, outcomes and continuous improvement What We re Looking For Experience supporting vulnerable adults or working in criminal justice, substance misuse or health/social care settings Strong understanding of risk assessments, safeguarding and case management Ability to build positive relationships with clients and partner agencies Organised, resilient and able to manage competing priorities Confident using IT systems and maintaining accurate records A proactive, compassionate and solution-focused approach Be part of a supportive team delivering life-changing services to those who need them most. If you re motivated by helping others create safer, healthier futures, we d love to hear from you. Apply now and make an impact in Southend-on-Sea. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.
Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 10, 2026
Contractor
Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Hays Construction and Property
Stirling, Stirlingshire
Design Manager - Residential Developer Central Belt, Scotland Competitive Salary + Bonus + Flexible Working Your new company A well-established, privately owned residential developer with a strong presence across the Central Belt of Scotland, is seeking to appoint a Design Manager to support continued growth. With a high-quality portfolio spanning Mid-Market Rent, Social Housing and flatted/flat developments, this business is known for delivering thoughtful, design-led schemes that add real value to communities. Your new role As Design Manager, you will play a key role in coordinating and managing the design process across multiple residential developments from pre-construction through to delivery. Working closely with internal teams, consultants and contractors, you will ensure that projects are well-designed, compliant and delivered efficiently.Key responsibilities will include: Managing and coordinating external design consultants and stakeholders Driving the design programme to meet project timelines Reviewing technical drawings and ensuring compliance with regulations and standards Supporting planning applications and technical approval processes Liaising with commercial, construction and land teams to ensure design aligns with budgets and project objectives Identifying and mitigating design-related risks This is an excellent opportunity for someone looking to step into a Design Management role or further develop their career within a supportive and growing business. What you'll need to succeed Background in architecture, engineering or technical/project management within residential development or construction Experience working on housing, flat or mixed-tenure schemes (MMR, social housing desirable) Strong understanding of the design and planning process Excellent communication and coordination skills Ability to manage multiple projects and stakeholders effectively What you'll get in return Highly competitive salary reflective of experience Attractive bonus structure Flexible working arrangements within a supportive and collaborative environment Opportunity to work on a varied and meaningful pipeline of residential projects Clear career progression within a growing privately owned developer What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.If this job isn't quite right for you, but you are looking for a new position, please get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Full time
Design Manager - Residential Developer Central Belt, Scotland Competitive Salary + Bonus + Flexible Working Your new company A well-established, privately owned residential developer with a strong presence across the Central Belt of Scotland, is seeking to appoint a Design Manager to support continued growth. With a high-quality portfolio spanning Mid-Market Rent, Social Housing and flatted/flat developments, this business is known for delivering thoughtful, design-led schemes that add real value to communities. Your new role As Design Manager, you will play a key role in coordinating and managing the design process across multiple residential developments from pre-construction through to delivery. Working closely with internal teams, consultants and contractors, you will ensure that projects are well-designed, compliant and delivered efficiently.Key responsibilities will include: Managing and coordinating external design consultants and stakeholders Driving the design programme to meet project timelines Reviewing technical drawings and ensuring compliance with regulations and standards Supporting planning applications and technical approval processes Liaising with commercial, construction and land teams to ensure design aligns with budgets and project objectives Identifying and mitigating design-related risks This is an excellent opportunity for someone looking to step into a Design Management role or further develop their career within a supportive and growing business. What you'll need to succeed Background in architecture, engineering or technical/project management within residential development or construction Experience working on housing, flat or mixed-tenure schemes (MMR, social housing desirable) Strong understanding of the design and planning process Excellent communication and coordination skills Ability to manage multiple projects and stakeholders effectively What you'll get in return Highly competitive salary reflective of experience Attractive bonus structure Flexible working arrangements within a supportive and collaborative environment Opportunity to work on a varied and meaningful pipeline of residential projects Clear career progression within a growing privately owned developer What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.If this job isn't quite right for you, but you are looking for a new position, please get in touch for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)