39 jobs found

Job Title: Director of Management Reporting Planning & Analysis, Education Location: London - Hybrid working model Applications Deadline: 31 st May About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About The Brand Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit and About the Role The Director of Management Reporting, Planning & Analysis (MRPA) leads all financial reporting, planning, forecasting, and performance analysis activities across the Education division. You will improve financial insight, strengthen reporting quality, and support strategic and commercial decision making at divisional and regional levels. You will also act as a key partner to SN Group Finance and senior business leaders within the Education division. The position is offered on a full-time permanent basis. It is based in our London office on a hybrid working model. Role responsibilities: Manage a central team of MRPA (Senior-)Managers and Analysts to support above activities Lead all management reporting, driving continuous improvement in quality, timeliness and consistency Partner closely with regional finance teams to develop a deep understanding of local markets and regularly review regional balance sheets Develop and enhance metrics and KPIs to monitor business performance Lead monthly regional Business Review Meetings, delivering clear insight and analysis Prepare performance commentary to support quarterly external reporting Manage all planning and forecasting cycles for the Education division Prepare divisional budget and forecast presentations for senior leadership Own the divisional mid term planning model used to support company strategy cycle Apply a strategic planning approach to identify opportunities to improve cost efficiency, operational performance, and growth Work closely with and deputise for the VP Finance Education Provide financial and commercial support to divisional Managing Directors on business cases, new initiatives and new business streams. Regularly review regional balance sheets alongside regional FDs, ensuring WC outlook is updated and accurate. Lead risk assessment activities across the Education division, working with cross functional teams to identify key risks and areas of exposure Develop and implement effective risk mitigation actions Oversee government business reporting Explore and leverage emerging technologies, including AI and advanced analytics, to improve forecasting accuracy, scenario planning, and decision support Experience, Skills & Qualifications: Essential Qualified accountant (ACA/ACMA/ACCA/CIMA or equivalent) with proven post qualification finance experience in a complex international organisation Operational finance experience gained through close support of a business unit, alongside experience working in or with a Group planning function. Experienced in using and developing financial planning systems (e.g., Hyperion, Anaplan) with a genuine interest in systems improvement. Skilled in producing high quality management and Board level presentations. Commercially focused finance leader with a strong understanding of business economics and commercial strategy. Excellent financial analysis and data interpretation skills, including evaluation of new opportunities and assessment of operational performance. Self starter with a positive attitude, strong motivation, and a collaborative, confident and highly diligent in approach. Able to operate both strategically and hands on, with the ability to step into detail when required. Strong relationship builder and communicator who adapts communication style to different audiences and situations Proven track record of improving processes, adding value, and influencing stakeholders. Able to manage complex issues and multiple projects at the same time, working to tight deadlines. Strong technical accounting knowledge, with a commitment to good controls, structured processes, training, and best practice finance standards. Excellent PowerPoint skills, with the ability to present financial information clearly. Desirable Experience from the media sector (e.g., publishing, video, gaming or music) would be a bonus. Experience in M&A processes is an advantage. To apply, please submit a CV. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit

Senior Sponsorship Sales Manager - Global Summits London, Hybrid Working, 3 days in the office + Overseas Travel Up to £75,000 + Uncapped Commission + Excellent Benefits This is one of the most sought-after and compelling sponsorship sales roles in the market right now. You'll be selling sponsorships for the company's premier global summit: a major event that brings together high-profile global decision makers to debate the forces shaping the future of business and society. The Role Sell bespoke, high-value sponsorship packages across a globally recognised, senior-level summit Engage with senior leaders, including Chief Marketing Officers & Chief Communication Officers, introducing them to strategic partnership opportunities at the company's global event portfolio Craft compelling commercial propositions that align sponsor objectives with a truly global, high-impact event platform Collaborate with senior internal stakeholders globally to maximise commercial impact Partner closely with the Conference Production team to shape event audiences, identify high-value executive segments, and maximise the commercial success of the company's global event portfolio Hit and exceed revenue targets as a lead seller, reporting to the Head of Sales About You Essential: demonstrable experience selling complex, high-value sponsorship packages to global enterprise companies 5+ years' B2B sponsorship sales experience with a proven, standout track record Accustomed to working with evolving narratives and rapid editorial cycles Comfortable navigating long, multi-stakeholder sales cycles and senior procurement processes Commercially sharp and naturally curious, with an entrepreneurial spirit, operating at the highest levels A skilled relationship-builder and natural closer, equally comfortable working independently and collaboratively Why Join? Uncapped commission on a prestigious event portfolio Mission-driven culture with a genuine commitment to work-life balance Market-leading benefits including 25 days holiday rising to 30, a generous pension, employer-funded private healthcare, work-from-anywhere opportunities, and dedicated wellbeing support If you're ready to sell at the highest level, with the platform, the brand, and the audience to match, this is the role you've been building towards. Interested in this Senior Sponsorship Sales Manager role? Get in touch with Helen Yarrow at Jackson Barnes Recruitment. Referrals are very welcome - if you know someone who fits this, please share this ad - check out our referral scheme on the Jackson Barnes Recruitment website. Visit Jackson Barnes Recruitment's website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: • Researcher • Conference producer • Event Marketing • Sales - delegate, sponsorship & Business Development • Event Manager • Editor We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.

About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognized with prestigious UK IT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organizational Excellence during the pandemic. Our solutions have positively impacted over 40 million UK citizens, with successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference. We are looking for a skilled User Researcher to lead and deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights, and ensuring that user-centered design principles are Embedded throughout the delivery life cycle. You will work closely with product, design, and engineering teams to shape services based on real user feedback and evidence. Key Responsibilities Lead user research activities throughout the Beta phase of delivery Identify and recruit relevant user groups aligned to target audiences Plan and conduct research using a range of qualitative and quantitative methods Facilitate user sessions such as interviews, usability testing, and surveys Gather, analyse, and synthesize user insights into clear, actionable outputs Communicate research findings effectively to cross-functional teams and stakeholders Influence product decisions by advocating for user-centered design Collaborate closely with product managers, designers, and developers Ensure research activities align with Agile delivery practices Contribute to continuous improvement of research methods and processes Skills & ExperienceEssential Skills Strong experience in user research within digital product environments Proficiency in a variety of user research methods and techniques Ability to translate research findings into actionable insights Experience in participant recruitment and user segmentation Strong analytical and problem-solving capabilities Good understanding of Agile methodologies Communication & Collaboration Excellent communication and storytelling skills Ability to present insights clearly to both technical and non-technical audiences Strong stakeholder engagement and collaboration skills Delivery & Impact Ability to manage research activities independently and deliver outcomes Experience working in cross-functional Agile teams Comfortable handling multiple priorities in a fast-paced environment Preferred Qualifications Experience working on Beta phase or live service improvements Familiarity with tools for research, prototyping, and analytics Background in UX, Human-Computer Interaction, Psychology, or related fields Commitment to Diversity & Inclusion At Scrumconnect Consulting, we actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break, and anyone currently underrepresented in senior data and analytics roles. We are a Disability Confident Level 1 employer and are committed to providing reasonable adjustments throughout the recruitment process. If you do not meet every requirement listed but feel this role is a strong match for your skills and experience, we encourage you to apply. Technical depth and genuine curiosity for data matter as much as any individual tool or qualification. Please reach out to discuss flexible working or reasonable adjustments at any stage of the recruitment process.

Delivery Lead - NHS experience is essential 660/day Inside IR35 Primarily Remote - Occasional need in Leeds 3-4 Months (Alpha/Discovery Project) The Opportunity We are currently supporting a consultancy delivery the Alpha phase of a digital transformation project. This is your chance to lead delivery on a programme that will have real impact on how NHS services are designed and delivered. As Delivery Lead, you'll be the engine room of a multidisciplinary team bringing structure, pace, and clarity to a complex stakeholder environment. Alpha phases move fast and require someone who can balance rigorous delivery disciplines with the flexibility to adapt as the team learns. What You'll Be Doing Leading day-to-day delivery across a cross-functional agile team, ensuring the project progresses against Alpha objectives and timelines Establishing and embedding ways of working from the outset sprint ceremonies, backlogs, retrospectives and adapting them as the team matures Owning the delivery roadmap for the Alpha phase, tracking milestones, managing risks, issues, and dependencies with rigour and transparency Acting as the primary point of contact for delivery across internal and external stakeholders including clinical leads, operational managers, digital and technology teams, and senior NHS leadership Facilitating clear and effective communication between technical and non-technical stakeholders, translating complexity into actionable decisions Working closely with the Product Manager and User Researchers to ensure delivery stays aligned to user needs and Alpha outcomes Identifying and removing blockers proactively, escalating where necessary, and keeping the team focused on delivering value Contributing to Alpha phase reporting and preparing the groundwork for a successful Beta assessment, including documentation of delivery approach and lessons learned Coaching and supporting team members on agile principles and delivery best practice where needed What You'll Bring NHS experience is essential. You'll have worked inside NHS organisations whether a Trust, ICB, NHS England, NHSX, or equivalent and understand the cultural, operational, and political landscape that comes with it. Candidates without direct NHS experience will not be considered for this role. Demonstrable experience leading delivery through Alpha phase (or equivalent Discovery/Alpha in a GDS or public sector context), with a clear understanding of what good looks like at each phase gate Strong agile practitioner comfortable with Scrum, Kanban, or hybrid approaches and able to flex methodology to the team's needs without losing rigour Experience managing complex, multi-layered stakeholder relationships across clinical, technical, and operational functions simultaneously Excellent risk and dependency management skills you don't just flag problems, you come with solutions Comfortable operating in ambiguity and able to bring calm, structure, and direction when things are uncertain Strong written and verbal communication skills you can write a clear risk log as easily as you can run a productive retrospective or present a progress update to a Director Familiarity with GDS Service Standard, NHS Digital delivery frameworks, or equivalent public sector delivery approaches is highly desirable Agile or delivery certifications (SAFe, AgilePM, PRINCE2 Agile, Scrum Master) are advantageous but not a substitute for real-world experience Apply now or email for more information

SC Cleared Lead User Researcher - AI Product experience essential £650 p/d Outside IR35 Initial 3 month contract with a 9 month extension likely 3-4 days per week on site in Central London Overview iO Associates are working with a very exciting company developing AI tools into the UK's Defence & Secure Government industry. They need 1-2 Lead SC Cleared User Researchers for 2 workstreams that will be delivering a bespoke AI product into Defence and Secure Government clients. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments, AI Product development and User Story creation around the access to AI tools and stakeholder landscapes Key Responsibilities Lead and deliver end-to-end user research activities Design and execute appropriate research methods (eg interviews, contextual enquiries, workshops) Engage with a wide range of stakeholders, including operational users, policy, and technical teams Translate complex user needs into clear, actionable insights Support the definition of user journeys, pain points, and opportunities across departmental boundaries Present findings in a compelling and accessible way to inform strategic decision-making Collaborate closely with product, design, and delivery teams in an agile environment Essential Skills & Experience Active SC Clearance (UKSV Security Clearance) Experience as a User Researcher on AI projects, ideally within a secure government or defence environment Proven experience delivering user research in government or highly secure environments Ability to work with sensitive data and navigate constrained research environments Experience influencing senior stakeholders and shaping strategy through insights Excellent communication, facilitation, and storytelling skills Please don't hesitate to apply if you're an SC Cleared User Researcher and has experience with AI products/services/roll outs as my client is happy to interview as soon as suitable candidates have been found.

Senior Conference Producer - European Event Remote + Overseas Travel + Growth-focused environment Up to £55,000 + Excellent Benefits This is a high-impact role perfect for someone with a growth mentality that thrives in a fast-paced environment. You'll be taking ownership of this high-profile event's development and agenda, securing high-value speakers, shaping strategy, and playing a major role in defining its future. The Role Drive delegate attendance, engagement and market relevance with a stand-out agenda Secure and manage senior-level speakers from enterprise organisations globally Work cross-functionally with sales, marketing and operations to drive commercial and audience growth Lead production timelines and delivery from concept through to onsite execution Stay ahead of market trends through ongoing research, shaping content themes that keep the event at the forefront of its industry Use post-event data and audience insights to continuously raise the bar on content quality and delegate experience Take ownership of production budgets, ensuring high standards of delivery without compromising on quality About You 5+ years producing large-scale B2B conferences or executive events Proven experience securing senior-level keynote speakers globally Strong commercial instincts and understanding of how content drives audience growth A proven track record of building or growing event products rather than simply maintaining them The ability to work autonomously in a fast-moving, high-performance environment Why Join? Significant ownership and autonomy on a market-leading event platform Direct access and visibility with senior leadership Excellent benefits including private healthcare, flexible working, and enhanced annual leave If you are ready to own a market-leading event platform, shape its future direction, and do the best work of your career, this is the role for you. Interested? Get in touch with Helen Yarrow at Jackson Barnes Recruitment. Referrals are very welcome - if you know someone who fits this, please share this ad - check out our referral scheme on the Jackson Barnes Recruitment website. Visit Jackson Barnes Recruitment's website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference producer Event Marketing Sales - delegate, sponsorship & Business Development Event Manager Editor We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.

Post summary This is an exciting senior position for an exceptional digital communications manager who wants to work for a high-impact campaigning NGO. In this role, you'll have the opportunity to lead and grow the digital channels of one of the UK's leading rights NGOs. We're looking for someone with a vision to help take our digital reach to the next level, whilst respecting supporters' privacy. Big Brother Watch is a leading voice in the UK protecting privacy and free speech, and has a strong track record of successful campaigns that defend civil liberties in the UK. In this role, you'll work closely with the Director and Head of Advocacy to build campaigns that respond to pressing threats to our freedoms. You'll devise strategies to run successful digital campaigns including mass mobilisation; you'll curate the supporter journey for our network of 100,000 email subscribers; you'll manage and produce highly engaging content including long and short form videos and graphics for our social media channels; and you'll lead our digital fundraising. About you The right candidate will have strong experience in a similar role and a proven track record in social media management, content/video production and digital fundraising. You'll have experience working across a range of digital channels, including social media and video, website CMS, and email marketing platforms such as MailChimp. We are looking for someone who will diligently uphold our brand identity and voice; who is self-motivated, resourceful, and a proactive team player. You will be flexible, able to work under pressure and thrive managing a busy and sometimes competing workload. If this sounds like you, and you're passionate and committed to Big Brother Watch's mission (this is essential), we'd like to hear from you. This is a broad role and you may not have experience in every area listed, but if you are a creative, digital-first communicator who is eager to grow and make an impact contact us. Big Brother Watch Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We're determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win. We're a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future. We're a small, dedicated and highly effective team of seven full-time staff and five volunteers. Person specification Passion for Big Brother Watch's mission Experience of managing website CMS, basic HTML Experience in developing and managing newsletter strategy to drive engagement and support campaign goals Strong understanding of social media, particularly X, Instagram, YouTube, and TikTok, including best practice and trends Strong working knowledge of Adobe Creative Suite, particularly Premiere Pro, Photoshop, InDesign, and After Effects Hands-on experience shooting video content for campaigns or social media Experience of producing impactful copy for campaigns, including on sensitive and nuanced issues Demonstrable experience using digital skills for campaigns and/or fundraising Good understanding of the political climate Ability to translate technical information into easy to understand persuasive content and create engaging messaging for a variety of audiences across multiple digital channels Ability to monitor trends and identify creative opportunities that support campaign objectives Ability to monitor, analyse and report on performance data Strong organisational skills with ability to manage multiple projects and deadlines Friendly, positive and adaptable team player Desirable: 5+ years experience in digital campaigns, marketing or communications Educated to degree level in a relevant field. Interest in free and open source software Job description Key responsibilities General Devise and ensure delivery of Big Brother Watch's digital strategy & communications calendar, encompassing social media, website, and email, working closely with the Head of Advocacy Line manage and support staff within the digital communications team, including performance management and professional development Develop packages of digital and physical campaign resources to a high standard Monitor trends, sector standards and contribute ideas on new digital initiatives Designing templates for our briefings and bespoke report templates Website Drive recruitment of supporters and grow fundraising Help maintain and develop the Big Brother Watch website structure, content and SEO Create, upload and edit content (including images and video), work with HTML Work with colleagues to ensure all content is kept up-to-date. Email Manage the newsletter schedule and mailouts, and other supporter journey engagement Ensure best practice in email content, testing, delivery and response rates Ensure the highest standard of data protection regarding our databases Drive recruitment of subscribers Social media Manage and publish content on Big Brother Watch's social media platforms and demonstrate growth in outreach Lead the development and ideation of new social media content Create and edit videos and graphics Media Reposting spokepersons' appearances in broadcast, online and print media via our digital channels General media monitoring of relevant news & press opportunities Contributing to press strategies Potential requirement to be on 24 hour call for media enquiries - this is on a rota system.

Location: Leeds (Hybrid, 2/3 days per week) Duration: 6 months Day rate - £450pd inside IR35 Clearance: BPSS and SC clearable Human Centered Design - Service Designer Position Description Your future duties and responsibilities In this role, you will take ownership of designing and improving end-to-end public services that balance user needs, business goals, and technology capabilities. Working collaboratively with researchers, product managers, and engineers, you'll turn insights into actionable service improvements, ensuring every journey is intuitive, inclusive, and effective. You'll play a leading part in shaping service design practices, modelling best practice, mentoring colleagues, and helping define how design adds measurable value to digital transformation programmes. You will contribute to a culture that values creative thinking, shared learning, and continuous improvement, empowering you to bring forward innovative ideas and take ownership of meaningful outcomes. Lead & Innovate: Drive service design for complex journeys, ensuring decisions are grounded in user research and business objectives. Design & Deliver: Create clear as-is and to-be service blueprints, user journeys, and system maps to identify opportunities and pain points. Collaborate & Influence: Facilitate co-design workshops, engage stakeholders, and communicate concepts through compelling visuals and storytelling. Mentor & Grow: Support and develop junior designers, embedding high standards and consistency across design projects. Measure & Improve: Define outcome metrics, track results, and evolve service designs based on evidence and user feedback. Required qualifications to be successful in this role To succeed in this role, you should bring strong service design experience in complex digital environments, ideally with public sector or GDS projects. You'll combine strategic thinking with hands-on design delivery, backed by excellent collaboration and communication skills. Proven experience designing end-to-end digital or omni-channel services. Strong knowledge of GDS principles and experience delivering to GDS standards. Expertise in service blueprints, user journeys, and ecosystem mapping. Confident in research-informed design and collaborative, agile delivery. Excellent stakeholder facilitation and visual communication skills. Experience mentoring or supporting design capability within teams. Proficiency with Miro/Mural, Figma, and Office 365. Desirable: Background in public sector, NHS, or other regulated environments. Understanding of data-driven experimentation and behavioural analytics.

Lead Content Strategist needed to join a dedicated App Operations team supporting a high-profile automotive client. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join a dedicated App operations team supporting a high-profile automotive client. Working alongside UX Designers, UI Designers, CX Researchers, SEO specialists, Analysts, Developers, Product teams, and client stakeholders, you will help shape and optimise content experiences across a complex and evolving digital ecosystem. This role requires someone who can think strategically while remaining highly hands-on within a fast-paced operational environment. You will play a key role in defining how content supports customer journeys, enhances usability, improves discoverability, and drives engagement across the client's app and website platforms. As Lead Content Strategist, you will help ensure content experiences align with customer needs, business goals, discoverability objectives, brand standards, and operational requirements. This role goes beyond copy creation - requiring strong experience in content ecosystems, governance, structure, planning, optimisation, and collaboration across multidisciplinary digital teams. You will work closely with UX, SEO, Analytics, Product, Development, and Content Production teams to create scalable, customer-centred content strategies that support continuous improvement across the automotive customer experience. What you'll be doing: Developing and supporting content strategies across the client's app and web ecosystem, ensuring alignment with customer needs, business objectives, SEO priorities, and brand guidelines Conducting content audits, gap analyses, competitor reviews, and content performance assessments to identify optimisation opportunities Supporting the creation and evolution of content frameworks, taxonomies, governance models, workflows, and publishing approaches Collaborating with UX Designers, Service Designers and CX Consultants to ensure content is effectively integrated within wider customer journeys and digital experiences Helping shape information architecture, navigation structures, content hierarchies, and page-level content approaches Working closely with SEO specialists and analytics teams to create search-optimised, discoverable, and performance-focused content experiences Supporting content optimisation initiatives through behavioural insight, analytics, experimentation, and user feedback Defining and maintaining tone of voice guidance and ensuring consistency across multiple web and mobile app touchpoints and content types Collaborating with copywriters, UX writers, designers, developers, and client stakeholders to ensure high-quality content delivery across operational workstreams Supporting CMS-driven workflows, content migrations, publishing activities, and ongoing content operations processes Presenting strategic recommendations, content approaches, and rationale clearly and confidently to internal teams and client stakeholders Helping evolve content best practices, governance, and operational efficiencies within the wider DX team What we want from you: Significant proven experience in Content Strategy, Digital Content, UX Content, or related disciplines within complex digital environments Strong understanding of content strategy methodologies including audits, governance, taxonomy, content modelling, workflows, and content ecosystems Experience working across large-scale mobile apps, web platforms, enterprise websites, and operational digital environments Strong understanding of SEO principles, search intent, content optimisation, and digital content performance best practices Experience collaborating closely with UX, UI, SEO, Analytics, Product, and Development teams within multidisciplinary delivery environments Excellent understanding of how content contributes to usability, accessibility, customer journeys, and overall digital experience quality Experience shaping content structures, information architecture, navigation models, and customer-centred content approaches Strong stakeholder management and communication skills with the ability to clearly articulate strategic recommendations and rationale Comfortable balancing strategic thinking with hands-on operational delivery across multiple concurrent workstreams Experience working within CMS-driven environments and content operations workflows Strong organisational skills and attention to detail with the ability to manage priorities effectively within fast-paced delivery teams Automotive, retail, eCommerce, technology, or other customer experience-led industry experience is advantageous but not essential Experience supporting optimisation, experimentation, or continuous improvement initiatives is beneficial What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Lead Content Strategist needed to to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. Working alongside UX Designers, UI Designers, CX Researchers, SEO specialists, Analysts, Developers, Product teams, and client stakeholders, you will help shape and optimise content experiences across a complex and evolving digital ecosystem. This role requires someone who can think strategically while remaining highly hands-on within a fast-paced operational environment. You will play a key role in defining how content supports customer journeys, enhances usability, improves discoverability, and drives engagement across the client's web platforms. As Lead Content Strategist, you will help ensure content experiences align with customer needs, business goals, SEO objectives, brand standards, and operational requirements. This role goes beyond copy creation - requiring strong experience in content ecosystems, governance, structure, planning, optimisation, and collaboration across multidisciplinary digital teams. You will work closely with UX, SEO, Analytics, Product, Development, and Content Production teams to create scalable, customer-centred content strategies that support continuous improvement across the automotive customer experience. What you'll be doing: Developing and supporting content strategies across the client's web ecosystem, ensuring alignment with customer needs, business objectives, SEO priorities, and brand guidelines Conducting content audits, gap analyses, competitor reviews, and content performance assessments to identify optimisation opportunities Supporting the creation and evolution of content frameworks, taxonomies, governance models, workflows, and publishing approaches Collaborating with UX Designers and Service Designers to ensure content is effectively integrated within wider customer journeys and digital experiences Helping shape information architecture, navigation structures, content hierarchies, and page-level content approaches Working closely with SEO specialists and analytics teams to create search-optimised, discoverable, and performance-focused content experiences Supporting content optimisation initiatives through behavioural insight, analytics, experimentation, and user feedback Defining and maintaining tone of voice guidance and ensuring consistency across multiple web touchpoints and content types Collaborating with copywriters, UX writers, designers, developers, and client stakeholders to ensure high-quality content delivery across operational workstreams Supporting CMS-driven workflows, content migrations, publishing activities, and ongoing content operations processes Presenting strategic recommendations, content approaches, and rationale clearly and confidently to internal teams and client stakeholders Helping evolve content best practices, governance, and operational efficiencies within the wider DX team What we want from you: Significant proven experience in Content Strategy, Digital Content, UX Content, or related disciplines within complex digital environments Strong understanding of content strategy methodologies including audits, governance, taxonomy, content modelling, workflows, and content ecosystems Experience working across large-scale web platforms, enterprise websites, or operational digital environments Strong understanding of SEO principles, search intent, content optimisation, and digital content performance best practices Experience collaborating closely with UX, UI, SEO, Analytics, Product, and Development teams within multidisciplinary delivery environments Excellent understanding of how content contributes to usability, accessibility, customer journeys, and overall digital experience quality Experience shaping content structures, information architecture, navigation models, and customer-centred content approaches Strong stakeholder management and communication skills with the ability to clearly articulate strategic recommendations and rationale Comfortable balancing strategic thinking with hands-on operational delivery across multiple concurrent workstreams Experience working within CMS-driven environments and content operations workflows Strong organisational skills and attention to detail with the ability to manage priorities effectively within fast-paced delivery teams Automotive, retail, eCommerce, technology, or other customer experience-led industry experience is advantageous but not essential Experience supporting optimisation, experimentation, or continuous improvement initiatives is beneficial What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration 550- 650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance business constraints with colleague needs. Ways of Working Scope, plan, and conduct qualitative research, including contextual inquiry and in-store observations. Conduct interviews with store colleagues, journey mapping, and usability testing as necessary. Communicate insights clearly and efficiently to a wide range of stakeholders. The Opportunity Join our client in a pivotal role as a Senior UX Researcher, where you will support a vital cash management transformation programme impacting store colleagues across the UK. With an ambitious shift to an in-house cash management system, your insights will guide the design and implementation of this change. This hands-on, field-based position requires collaboration with store operations and will involve time spent in-store conducting research. About You Essential Experience Senior-level UX Research experience with complex digital products. Strong background in qualitative research and mixed-method approaches. Proven ability to translate real-world behaviors into clear insights and recommendations. Experience influencing design and product direction in an agile environment. Highly Desirable Experience in retail, logistics, or frontline environments. Exposure to cash handling, payments, or operational systems. Strong understanding of software as part of end-to-end service design. Experience working within large enterprise organizations. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 48 hours of applying, please assume that your application has been unsuccessful on this occasion.

Senior Conference Producer - European B2B Conferences Base Salary up to £50,000 + Profit Share Central London Hybrid - 3 Days Office (Tue, Wed, Thu) / 2 Days Home If you are a Conference Producer who takes real pride in your craft, this is a role worth reading carefully. This is a chance to join one of the most established and respected names in international B2B conferences, a business with over 20 years of producing senior-level events that genuinely matter to the industries they serve. You will take ownership of large-scale conferences, working across the full production cycle, from initial research right through to the room on the day. This is not a business that throws producers in at the deep end and hopes for the best. They hire carefully, and when you join, you will be part of a collaborative, skilled team that invests properly in its people, holds high standards across the board, and gives you the structure, support and senior backing to build events you can be proud of. What You Will Be Doing You will own the end-to-end production of your conferences. That means: Conducting in-depth telephone-based market research to identify the topics, trends and challenges driving your industries Building and validating commercially strong, insight-led agendas that resonate with senior audiences Identifying, approaching and securing high-profile speakers and building an advisory network around events when required Producing compelling, well-crafted written content, from speaker communications to programme copy Working closely and collaboratively with sponsorship sales, delegate sales, marketing and event operations teams to drive revenue and deliver a genuinely excellent event Managing your project timelines, budgets and KPIs with rigour and attention to detail Attending and managing your events on the ground Growing your events year on year and contributing ideas for new launches Who You Are You are an experienced B2B Conference Producer with a track record of producing commercially successful business events. You care about quality, you are organised, and you know how to manage the pace and pressure of a full production cycle without dropping the standard. Specifically, you will bring: 2 or more years of experience as a B2B Conference Producer Proven experience in either launching new conferences or growing established events Strong telephone-based research skills and the ability to validate topics with senior market contacts The confidence and professionalism to engage with and build lasting relationships with senior business leaders Creative writing ability, producing copy that is compelling, clear and appropriate for a senior audience Excellent organisation and structure, you meet deadlines and manage your KPIs consistently A genuinely curious and inquisitive approach, always looking for the story behind the industry What Is On Offer Salary £45,000 - £50,000 plus profit share Dedicated training and structured development from day one Clear, long-term career progression within a globally recognised brand A collaborative, high-performing team environment with real peer support Overseas travel Social programme, lunches, drinks, team building and company events Hybrid working, three days in the Central London office (Tuesday, Wednesday, Thursday), two days from home A Note From Jackson Barnes Recruitment This role is being recruited exclusively by Jackson Barnes Recruitment, specialists in B2B events talent. If you have a strong background in commercial conference production and you are looking for a role where your craft is respected and your development is taken seriously, we would love to hear from you. Interested? Get in touch with Helen Yarrow at Jackson Barnes Recruitment. Referrals are very welcome - if you know someone who fits this, please share this ad - check out our referral scheme on the Jackson Barnes Recruitment website. Visit Jackson Barnes Recruitment's website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference producer Event Marketing Sales - delegate, sponsorship & Business Development Event Manager Editor We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.

Excellent opportunity for a Senior Software Developer to play a key role in architecting, developing, and enhancing our clients in-house trading and research systems. This is an opportunity to work on greenfield projects, influence architectural decisions, and directly impact systems that support real-world trading strategies. As a senior member of the team, you will contribute both technically and strategically, helping shape development standards, performance optimisation, and system scalability. You will primarily work within a C# .NET SQL Server ASP.NET ecosystem, developing high-performance, reliable, and maintainable applications. Key Responsibilities Design, develop, and maintain high-performance applications in C# and .NET Lead architectural discussions and contribute to technical direction Build scalable, reliable systems to support automated trading and research Develop and optimise database solutions (SQL Server or equivalent) Improve performance, reliability, and automation across systems Mentor junior developers and promote best engineering practices Participate in code reviews and enforce high standards of quality Collaborate closely with researchers and traders to translate requirements into robust software solutions Contribute to continuous improvement of development processes and tooling Required Skills & Experience BSc (or higher) in Computer Science or a related scientific discipline Strong recent experience with C# and the latest .NET platform 5+ years of professional software development experience Solid experience with SQL Server, Oracle, or equivalent relational databases Strong understanding of object-oriented design principles and software architecture Experience building production-grade, scalable systems Fluency in English with excellent written and verbal communication skills High attention to detail and a thorough, analytical mindset Desirable Experience in multi-threaded and concurrent application development Network programming experience (TCP/UDP) Experience with distributed version control systems (Git) Strong understanding of Windows technologies Exposure to financial markets or trading systems Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Senior UX Researcher - Publishing Industry - London Location: London - once or twice a week in the office (candidates must be able to attend the office 5 days per week if needed) Salary/Rate: 690 per day inside IR35 Start Date: 08/06/2026 Job Type: Contract - 3 to 6 months Company Introduction We have an exciting opportunity now available with one of our sector-leading publishing clients! They are currently looking for a skilled Senior UX Researcher to join their team for an initial three-month contract. Candidates must be able to interview next Thursday and available to start on 1st June. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you?ll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating UX feedback into design, aligning teams to meet expectations, sharing insights, and analysing market segments and competitors. Applies creative problem solving by thoroughly analysing briefs, exploring multiple perspectives, collaborating with stakeholders and designers, and using research insights and reflection to guide and test solutions. Leads user-centred product design by applying diverse UX research techniques, mentoring junior team members, producing research documentation, and collaborating with UX and visual designers to shape both structure and visual identity. Uses data-driven analysis and testing to inform strategy by regularly testing with users, establishing key metrics, iterating research methods, summarising insights, and identifying data gaps to improve decision-making. Demonstrates strong technical research skills by expertly using relevant tools and software across varied contexts, mentoring junior researchers, and collaborating effectively with tech teams. Practices self-development by taking ownership of growth, engaging in regular feedback, aligning with business needs, learning from experience, and leveraging networks to build challenges into current work. Effectively solves problems by gathering facts from multiple sources, analysing issues thoroughly, and independently managing day-to-day challenges. Is recognised as an innovative thinker who develops and implements new ideas, integrates diverse perspectives, and challenges the status quo to create fresh opportunities. Communicates clearly and effectively by giving direction, actively listening and questioning to understand others, and providing business context to aid understanding. Encourages collaboration and teamwork by fostering open communication, resolving conflicts, removing performance barriers, and promoting cross-team cooperation. Effectively builds strong working relationships by collaborating respectfully, resolving conflicts constructively, and fostering team cohesion. Required Skills/Experience The ideal candidate will have the following: Deep understanding of UX research best practices and tools. Design and oversee user research initiatives, leveraging methods such as ethnographic studies, usability testing, and analytics. Build strong relationships across teams and functions, fostering collaboration in research and design efforts. Bachelors or Masters degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required. Previous publishing industry experience could be beneficial. Strong experience with qualitative and quantitative research Experience of working on legacy systems beneficial If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Hybrid - within commuting distance of our Redcar Campus £56,667 + benefits (+ London weighting, if applicable) The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve teacher and leader development across the education system. A key part of that mission is our Teacher Education Dataset (TED), an ambitious data and research initiative focused on building better evidence about teacher development and what makes teaching impactful. By bringing together education, research and digital infrastructure, TED will support new insight into how teachers develop, improve and thrive across their careers. About the role We are seeking a motivated and enthusiastic Senior Software Engineer to join our TED team and play an important role in building and maintaining the technical infrastructure that supports TED. Working at the intersection of software engineering, data and research, the postholder will help develop secure, reliable and scalable systems that enable robust analysis and contribute to high-quality, evidence-informed improvement across the sector. Corporate responsibilities To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT. To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person. To comply with all reasonable management requests. Key responsibilities Design, develop, maintain and improve software and technical infrastructure that supports TED and related education research activity. Build secure, scalable and reliable systems that enable robust analysis of education and teacher development data. Apply software engineering and DevOps best practice to deliver high-quality, well-tested and maintainable technical solutions. Contribute to reproducible, transparent and efficient research workflows, pipelines and supporting tools. Work closely with developers, researchers and other colleagues to understand requirements and translate them into effective technical delivery. Contribute to architectural decisions and the ongoing improvement of platform design, developer experience, monitoring and software quality. Support the operation and maintenance of production systems and help troubleshoot issues where required. Produce and maintain clear technical documentation and contribute to wider project communication where appropriate. Contribute to a collaborative team environment, including supporting and mentoring colleagues where appropriate. Essential criteria Proven experience in software engineering, including building and maintaining production systems. Strong coding skills in relevant programming languages and experience of modern software development practices. Experience with version control, code review, testing and continuous integration. Ability to take ownership of complex technical systems, including feature development, maintenance and support. Strong technical judgement and problem-solving ability, including awareness of architectural trade-offs. Ability to work effectively in a multidisciplinary environment and communicate clearly with technical and non-technical audiences. Commitment to quality, security, maintainability and continuous improvement. Interest in applying software engineering to education, data and evidence-informed improvement. Desirable criteria Experience with Python, JavaScript or similar languages. Experience of Linux, Docker, CI/CD and DevOps tooling. Experience of database design, optimisation or data pipeline development. Experience working with sensitive data or secure analytical environments. Experience of research platforms, reproducible analytics or trusted research infrastructure. Experience in education, public sector or data-rich research settings. Experience mentoring others and contributing to team-wide engineering practice. Key benefits Generous Annual Leave - 27 days' holiday a year (plus 8 bank holidays). Flexible Working - we offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary Sacrifice Schemes - we offer salary sacrifice schemes for bikes, cars and tech! Lifestyle Benefits - We offer discounts on gyms, cinema, retail and much more! Parenthood Leave - We offer above the statutory minimum for maternity, adoption and paternity leave. Working Environment - We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals. Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters. Development: We fully support the development of our staff and ensure that you have high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. If you have any queries about this role, please email us at For more information and to apply, please visit our vacancies page. Closing date: 10.00am on Monday, 1 June 2026. We reserve the right to close this vacancy early if we receive a high volume of applications. This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children's Barred List Check and Occupational Health Check is required as a condition of employment.

Senior Service Designer Salary : £44,241 - £58,997 per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Senior Service Designer Salary : £44,241 - £58,997per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Senior Service Designer Salary : £44,241 - £58,997per annum Vacancy Type: Permanent Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading. Apply before 11:55 pm on Sunday 31st May 2026 About the job As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren t limited to: Designing services which meet the Government Service Standard Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs Ensuring services meet public sector accessibility regulations Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Required experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the (url removed) Prototype kit. Knowledge of JavaScript beneficial. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Government Insights Lead Overview Reporting to: Head of User Research Visa sponsorship: UK national or visa holder preferred, but not a dealbreaker. Background checks: Due to the non-partisan nature of the work we do with global governments and partners, all employees need to pass background checks, verifying your identity, education (if relevant), work history, sanctions, criminal record, adverse financial history, right to work, media and social media. You can expect to hear from us, no matter the outcome, by: 12th June Salary expectations: We aim for transparency on salary bands. If our range is misaligned with your expectations, we'd welcome an open conversation as early as possible. About Apolitical Apolitical's mission is to make governments smarter for people and the planet and we reach over 40 million public servants through our partnerships with governments globally. We are the largest global network for governments, used by 500,000+ public servants in 160 countries to find and share best practices and gain skills on critical topics from AI to climate change to emerging technologies. The Role Apolitical is looking for a data-driven researcher and storyteller: someone who looks at our unique global dataset on government skills and capability and sees stories nobody else is telling. This role turns what we know about governments into compelling narratives that open doors, support strategic accounts, and position Apolitical as a trusted partner worldwide. Sitting on the Product team within our User Research function, you will generate your own research, draw on external sources, and make use of the intelligence our team already produces, synthesising it all into external-facing thought leadership that serves our commercial and brand goals. You will work closely with Sales and Partnerships to identify priority themes and accounts, contribute to our AI-powered tools for government, and surface insights that guide our product direction. This is not a role that waits to be briefed. You will set your own research agenda, follow the intelligence wherever it leads, and know how to make it land. Who you are You are an exceptional and compelling writer, comfortable working at pace. You can produce a concise briefing for a busy government leader just as readily as a longer-form whitepaper, and you lead with the story, not the numbers. You are data-literate and AI-fluent: confident with large datasets and analytical outputs, and comfortable using AI tools as part of your research workflow. You understand government and follow AI and public sector capability debates closely. You know what senior decision-makers care about and how to reach them. You're comfortable working in a function that's still being defined and you see that as an opportunity, not a risk. Above all, you bring builder energy: you see around corners, you act on what you find, and you make things happen without waiting to be told. What you'll be doing Dive deep into Apolitical's internal data and global datasets - from the World Bank, OECD, and academic institutions - to surface insights that matter to our target accounts Shape those insights into high-quality outputs: reports, executive briefings, explainers, whitepapers, and scrollytelling content Work with Sales and Partnerships to identify the most commercially valuable research opportunities and align your agenda accordingly Contribute insights and research input to our Product team, and surface what you learn from partners and users to help guide Apolitical's product direction What you won't be doing The core of this role is monitoring, synthesis and storytelling rather than primary research. That said, there will be occasions where speaking with someone directly adds depth to what you've found in secondary sources. Designing surveys, running focus groups, or conducting large-scale quantitative and qualitative research sits with other functions in the organisation, but you may be asked to support as required. You also won't be doing traditional PR or media-facing communications work, as that's covered by others in the team. And while you'll work closely with data, you won't be building analytical models or doing data science: you'll be working with analytical outputs and knowing which questions they answer. About you This is a great fit if you Are genuinely interested in how governments work and what problems government leaders are trying to solve, and follow those debates closely Lead with the story, informed by the data: you know that a finding is only useful if someone acts on it Have a background in government, public policy, or public sector research Are comfortable using AI tools as part of your day-to-day research workflow Are comfortable working in a function that's still being defined, and see that as an opportunity rather than a risk Can move between a two-page executive briefing and a longer-form report without losing your voice or your rigour Enjoy working across functions: you'll be as comfortable in a conversation with Sales as you are synthesising an OECD dataset This likely won't be the right role if you Work best when your brief is clearly defined before you start: a significant part of this role is setting your own agenda Prefer your outputs to stand on their own merits without a commercial lens Are looking for a large, established team structure around this function. You'll be building it. Don't meet every single expectation? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Apolitical is dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Application Process Please submit 1-3 writing samples with your application. Apolitical uses Applied in our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test skills needed for the role. The answers are then anonymised, and reviewed in a random order by members of our team. The Applied platform also asks some demographic questions before you start your application. These answers are never visible to the hiring team and don't affect your application in any way. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions. Using AI in your application answers At Apolitical, we embrace new technologies and encourage the use of AI in our work. However, as AI becomes more prevalent, it can be difficult to distinguish between machine-generated content and the unique perspectives of candidates. We're excited to see how you use AI tools to structure and refine your answers, but we value your unique insights above all else. Ensure your application reflects your voice and how your skills align with our mission. Stages in our hiring process Culture interview 45m on Google Meet . We ask you questions on fundamental skills and behaviours for working at Apolitical. This call is about finding candidates who will add to our culture. It's an opportunity to get to know you and for you to get to know us as an organisation, so we make time at the end for you to ask us questions about how we work. Written task async . We use written tasks to see how you approach problems and give you a sense of the type of work you would be doing in the role. We use them because they're reliable in assessing and predicting performance in a role. Our tasks are designed to take less than 2 hours to complete. Team interview 45 on Google Meet . We ask you questions on fundamental skills and behaviours for the role. It's an opportunity to meet some of the people you might end up working with, so we make time at the end for you to ask us questions about the team and role. Executive interview 30m in person . One or two of our senior leaders build on conversations you've had with other team members to learn about your motivations and drivers at work and within the Apolitical context.

Job Title: Senior UX Researcher - Technical Products Location: London - once a week in the office Salary/Rate : 690 per day inside IR35 Start Date: 08/06/2026 Job Type: Contract - 3 months initially Company Introduction We have an exciting opportunity now available with one of our sector-leading publishing clients! They are currently looking for a skilled Senior UX Researcher to join their team for an initial three-month contract. Job Responsibilities/Objectives You'll lead our understanding of user behaviours, needs, and motivations, setting the direction for UX Research across a business or product line. You'll bring expertise in a wide range of research and testing methods, and your insights will directly influence strategy and design decisions. Along the way, you'll also play a supportive role in mentoring fellow researchers, helping the team grow stronger together Focuses on customer and user needs by understanding use cases, integrating UX feedback into design, aligning teams to meet expectations, sharing insights, and analysing market segments and competitors. Applies creative problem solving by thoroughly analysing briefs, exploring multiple perspectives, collaborating with stakeholders and designers, and using research insights and reflection to guide and test solutions. Leads user-centred product design by applying diverse UX research techniques, mentoring junior team members, producing research documentation, and collaborating with UX and visual designers to shape both structure and visual identity. Uses data-driven analysis and testing to inform strategy by regularly testing with users, establishing key metrics, iterating research methods, summarising insights, and identifying data gaps to improve decision-making. Demonstrates strong technical research skills by expertly using relevant tools and software across varied contexts, mentoring junior researchers, and collaborating effectively with tech teams. Practices self-development by taking ownership of growth, engaging in regular feedback, aligning with business needs, learning from experience, and leveraging networks to build challenges into current work. Effectively solves problems by gathering facts from multiple sources, analysing issues thoroughly, and independently managing day-to-day challenges. Is recognised as an innovative thinker who develops and implements new ideas, integrates diverse perspectives, and challenges the status quo to create fresh opportunities. Communicates clearly and effectively by giving direction, actively listening and questioning to understand others, and providing business context to aid understanding. Encourages collaboration and teamwork by fostering open communication, resolving conflicts, removing performance barriers, and promoting cross-team cooperation. Effectively builds strong working relationships by collaborating respectfully, resolving conflicts constructively, and fostering team cohesion. Required Skills/Experience The ideal candidate will have the following: Deep understanding of UX research best practices and tools. Design and oversee user research initiatives, leveraging methods such as ethnographic studies, usability testing, and analytics. Build strong relationships across teams and functions, fostering collaboration in research and design efforts. Bachelors or Masters degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required. Previous experience working on technical products for development and/or engineering teams could be beneficial. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.