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? About Us Are you ready to change the world? Harris Science Academy East London is an Outstanding, small school with big ambitions. We are in the top 3% of schools nationally for year on year improvement and in the top 20 most improved schools in London. Join us on our mission to help our children become leaders in their chosen field with many leading in science and to become one of the top schools in the UK. This is no ordinary school. Situated in an eclectic array of buildings next to the renowned Three Mills Studios (location of BBC's Masterchef) amongst the iconic East London canal network, this is a unique setting to provide a life changing education for the children of East London. We believe we will succeed in this mission through a relentless focus on the basic functions of a high performing school: Unified leadership and alignment behind a powerful mission. Exemplary student behaviour. A well-taught, unapologetically academic education for all children. Regular opportunities for character development. Every member of our school community is a leader. We believe that leadership does not have to be macho or at the expense of others. Our values of GRACE help us to achieve success in a collegiate and sustainable way: Growth - the belief that we can always improve and that feedback from others is essential for our development. Responsibility - we own our decisions and recognise when we need to put things right or make a change. Ambition - the belief that access to the top grades, the best universities and elite careers are available for our children. Compassion - we are kind to others and grateful for what we have. Excellence - we prioritise doing the basics well day after day, so we build habits that lead to success. The school joined the Harris Federation in September 2022. The Harris Federation is the most successful large multi-academy trust in the UK and the only large trust where disadvantaged students secured a positive progress score in 2022. We are hugely proud of the work we do to support the most vulnerable children in the UK. The Federation has made a significant financial investment in the Academy, with upgrades to Sixth Form provision, buildings and IT. The Federation subject consultants provide industry leading support to middle leaders to deliver the best education possible for all children across the Federation. If you are aligned, driven and committed to doing what works, this is an excellent opportunity to join an organisation undergoing rapid transformation. ? Summary Do you have administration experience within a school environment? Support Harris Science Academy East London in the smooth running of our administration office and wider academy. We are looking for a Admin Officer to work within our Admin Office, undertaking reception and other administrative duties. This is a full-time, year-round role. ? Main Areas of Responsibility In this key role, you will: Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors, dealing with parental and visitor enquiries and supporting student enquiries Assist with pupil first aid/welfare duties Assist in arrangements for school trips, events etc. Provide general clerical/admin support Maintain manual and computerised records/management information systems Produce lists/information/data as required Undertake typing, word processing and other IT based tasks Take notes at meetings Sort and distribute mail Undertake administrative procedures Maintain and collate pupil reports Undertake routing administration of school lettings and other uses of school premises Provide timely and effective operation of secretarial and administrative support to the line manager Assist the Academy by maintaining good relationships with staff, parents, governors, contractors, representatives and external agencies in order to promote the objectives of the School Clerk the governing body meetings, preparing agendas, papers and minutes and keeping records as required Qualifications & Experience We would like to hear from you if you have: Experience of delivering a high-quality service Experience of a range of general administrative duties Good ICT skills and experience, including Word, Excel, and management information systems Experience working with children of relevant age (11-19) A good standard of general education, including literacy and numeracy skills For a full job description and person specification, please download the Job Pack. ? Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more abouton our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and student

Mobile Cleaning Cover Operative (MCC) £14.00 per hour Full-Time or Part-Time Opportunities Covering EX, TA & BA20/21/22 Areas Are you reliable, flexible, and looking for a varied role where no two days are the same? We are currently recruiting Mobile Cleaning Cover Operatives to support a range of commercial sites across the South West. This is an excellent opportunity for individuals who enjoy working independently, travelling between locations, and delivering high standards of cleaning service. What We Offer £14.00 per hour Full-time (40 hours per week) or part-time (20 hours per week) opportunities available Company van provided for work-related travel Uniform provided (tabard, polo shirt/t-shirt, ID badge and lanyard) Temporary-to-permanent opportunities available after 12 weeks Travel time between sites paid Flexible working patterns available The Role As a Mobile Cleaning Cover Operative, you will provide absence and holiday cover across a variety of commercial premises, including: Offices Medical centres Schools Other commercial facilities You can expect to clean approximately 2 to 4 sites per day, depending on shift length and site requirements. Key Responsibilities Carry out professional cleaning services to a high standard Travel between assigned sites within the designated coverage area Follow company cleaning procedures and health & safety guidelines Use cleaning equipment and materials safely and effectively Maintain positive relationships with clients on site Requirements Full UK Driving Licence (essential) Flexible availability, including weekends Ability to work independently and manage your workload Previous cleaning experience preferred but not essential DBS certificate advantageous (Basic or Enhanced), although opportunities are available for candidates without a DBS Training & Support Successful candidates will receive: Company induction COSHH training Training on company equipment and systems Ongoing support from Area Managers, including site introductions where required Working Hours Flexible working between Monday to Sunday, Midday shifts into the evening. Important Information Commuting time to your first site and from your final site home is not paid. Travel time between sites during your shift is paid. We aim to schedule sites geographically close together wherever possible to minimise travel. If you're looking for a flexible, rewarding role with variety and independence, we'd love to hear from you. Apply today and become part of a professional team delivering essential cleaning services across the South West.

Fosterplus - Apprentice Administrator Salary: 14,600.04 per annum Contract Term: Apprenticeship Location: Long Eaton, Nottingham Hours: 35 hours per week Course Information Business Administration Level 3. You will be allocated the time required during the working week to attend learning that supports your apprenticeship course, which is likely to be one day per week, either in college or online with a training provider. Benefits 30 days' annual leave, increasing to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Bike to Work Scheme About Us We are delighted to be seeking a Business Administration Apprentice to join our team at Fosterplus. Fosterplus was founded in 1996, giving us almost 30 years' continuous experience as an independent fostering agency. Continuity is important to us, and we look to create it in everything we do - most critically, for the children and young people we look after. Many who enter our care have experienced a disrupted childhood and our aim is to break this cycle and provide more stability. We do this by carefully matching the right foster parents to the right children, and making sure we're always on hand with support, guidance and help. Our expertise helps ensure more successful placements - and that's exactly the sort of continuity we want. This commitment is spelled out in our mission, which is to "provide positive and stable family environments for the children and young people placed with our foster parents and ensure that, with the support of our foster parents, they can thrive emotionally and academically." To provide this continuity, we focus on connections. We are looking for an Apprentice who will work within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms, as well as general ad-hoc administration. It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills, and a warm, confident personality. Role Responsibilities Role responsibilities include, but are not limited to: Provide a comprehensive day-to-day administrative service for the office team, including: Maintaining databases Producing professionally written emails and letters Processing incoming and outgoing post Photocopying Message taking and signposting Processing invoices Support the social work team with data collection, recording, filing and auditing Maintain accurate databases/registers of all families and children placed Provide information from these databases to the Registered Manager as required Be responsible for the smooth running of the office premises under the direction of the Manager Build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office Liaise with Local Authority Social Workers and other professionals Distribute and collate paperwork and feedback forms Review payment runs to ensure foster families are receiving the correct payments Carry out statutory checks for approved foster families and their support network Maintain office Health and Safety records Monitor foster parent and staff training records, ensuring compliance Receive visitors Order stationery, receive orders and be responsible for the maintenance of office equipment Take minutes of monthly team meetings and distribute to relevant personnel Attend regular team meetings Create content for the online information platform and the Registration's Newsletter Make constructive use of supervision and work closely with team members to enhance personal and team development Represent and promote Fosterplus at every opportunity The Ideal Candidate The ideal candidate must have the following skills and experience: Basic administration skills GCSE/equivalent in maths and English. A Level 2 Functional Skills qualification can be completed alongside your qualification if not already obtained and if desired Ability to manage own workload and work independently Excellent customer service skills An understanding of the use of IT and electronic communications, including Microsoft Office, e.g. Word, Excel and Outlook Good organisational skills Open to direction, using initiative to seek advice where necessary The successful candidate will be required to complete a DBS check, the cost of which will be met by Fosterplus. Fosterplus is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Fosterplus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,

One of the North's leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services, and employing c.1,000 staff, is keen to recruit a new Business Advisory Senior to its growing Newcastle office to focus on accounts preparation and liaise with audit and tax staff to meet relevant client deadlines. As Business Advisory Senior you act as clients' accounts function (year-end and management accounts, corporate and personal tax returns, VAT returns, budgets and forecasts for selected clients), with responsibilities including: Ensuring that allocated Business Advisory work is handled effectively and correctly from start to finish Preparation of draft accounts for review from client records, clearance of review points and finalising of accounts Initial preparation of business and personal tax computations Arrange the timing of tax and other business line work with the manager responsible for the client Engage with the relationship manager and specialist staff from other business lines, when required, to gain a good understanding of client businesses Liaise with client staff while on the client's premises, building effective relationships, maintaining confidentiality and informing of progress and issues Monitor budgeted versus actual time spent, flagging up issues and overruns to the manager on a timely basis Complete accounts files and all required documentation As Business Advisory Senior you'll need: A background in public practice as an Accounts Senior, Business Advisory Senior or Assistant Qualified or near to completing AAT, CA, ACCA or equivalent qualification/experience Strong IT skills and experience in using accounting packages. Good working knowledge of clients' accounting systems such as Sage, Xero and QuickBooks Tax experience would be an advantage Rewards & Benefits: Basic salary of £30,000 - £40,000 and competitive benefits package Full time Permanent Excellent training, support and career development opportunities Attractive city centre office and flexible working Please note: - To secure maximum pay/rewards, you must possess all outlined experience, skills, knowledge and relevant qualifications. - High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. - Candidates must have the right to work in the UK permanently and without any restrictions - there is no visa sponsorship on offer for this role.

Sales and Administration Co-ordinator Location : Papworth Everard, Cambridgeshire Job Type : Full-time, Permanent Salary : 26,500 - 36,100pa dependent on experience Reed are working with a successful company who are seeking a proactive and dedicated individual to join their team as a Sales and Administration Co-ordinator. This role involves assisting customers, managing stock and handling various administrative duties within their depot. The ideal candidate will be hands-on, with a strong emphasis on teamwork and customer service. Day-to-day of the role: Sales Assist and advise customers both in the depot and over the phone. Serve customers at the trade counter and within the branch. Process quotations and orders according to customer requirements. Liaise with the sales team to ensure continuity of pricing and product availability. Administration Goods In: Manage delivery notes and internal stock transfers, ensuring all goods are booked correctly at the correct cost. Check order confirmations against purchase orders to ensure pricing accuracy. Goods Out: Ensure the correct paperwork accompanies products leaving the premises. Stock Transfers: Arrange stock transfers cost-effectively and efficiently, maintaining accurate stock levels. Stock Control: Assist with stock control, including during stock takes and regular adjustments. Despatching/Invoicing: Manage dispatch and invoicing of goods, ensuring accuracy in quantities and pricing. Credits: Arrange credits for invoices as required, coordinating with head office. End of Day/Banking: Complete end-of-day procedures, ensure accurate cash/card payments and manage banking requirements. General Administration: Order uniforms, welfare and stationery supplies as authorised by the manager. Required Skills & Qualifications: Computer literacy and ability to use internal systems after training. Excellent customer service skills, both in-person and over the phone. Positive and forward-thinking attitude towards work. Strong team player with the ability to handle multiple tasks. To apply for the Sales Administration position, please submit your CV detailing your relevant experience and why you are interested in this role.

You've built systems. You've managed contractors. You've delivered compliance. But when was the last time you had the chance to shape an entire organisation's approach to safety? At Bridgwater and Taunton College Trust, this isn't a role where you inherit a manual and tick boxes. You'll be our Designated Competent Person for Health and Safety, working directly with leaders across a family of schools that are anything but identical. From a state boarding school with a working farm, to alternative provision settings, mainstream primaries and secondary schools, you'll help us build a culture where safety isn't something that happens to people it's something they own. If you're looking for a role where your judgement carries weight, your advice influences strategic decisions and you can see the difference you've made every day, we'd love to talk to you. Part time - 27.5 hours per week, 52 weeks per year BTCT Points 19-21, Starting on Point 19. Actual Salary: £34,734 per annum Permanent What you'll do You'll: Act as the Trust's Designated Competent Person for Health and Safety. Provide strategic advice and assurance to senior leaders, the Trust Executive Team and Trustees. Develop and embed our Trust-wide health and safety strategy. Lead audits, inspections and assurance activity across multiple sites. Maintain oversight of our compliance risk profile and statutory obligations. Investigate incidents and ensure organisational learning follows. Support leaders through critical incidents and emergency situations. Work alongside estates colleagues to provide independent assurance on premises compliance. Deliver training that builds capability rather than dependence. Provide oversight of educational visits and off-site learning arrangements. This is a role with genuine influence and visibility, reflecting its purpose as the Trust's Designated Competent Person. About you You'll probably bring: A NEBOSH Diploma (or equivalent Level 6 qualification). Significant experience in a senior health and safety role within a complex, multi-site environment. Experience advising senior leaders and governing bodies. Strong knowledge of UK health and safety legislation and best practice. Experience of audits, investigations and assurance frameworks. The credibility to support, challenge and influence leaders at every level. Education experience would be helpful, but it isn't essential. We're equally interested in hearing from people working in sectors such as construction, infrastructure, manufacturing or other highly regulated environments who are looking to apply their expertise somewhere they can have broader impact. Why BTCT? Most organisations ask you to implement somebody else's design. Here, you'll help shape it. Our schools serve very different communities across Somerset. They aren't branches of one model and our central teams exist to support, not control. That means there is genuine opportunity to influence systems, strengthen culture and leave things better than you found them. Alongside that you'll benefit from: Local Government Pension Scheme. Employee Assistance Programme and counselling support. Flexible working conversations from day one. Free parking. TrustEd employee rewards. The opportunity to work with colleagues who genuinely care about the communities they serve. Interested? We'd actively encourage an informal conversation or visit before you apply. If you'd like to find out more about the role and the challenges ahead, please contact Steve Redman, Head of Operations at . Because the right person won't just keep us compliant. They'll help us build a culture where everyone goes home safe. Closing Date for applications: Sunday 28 th June We believe in hiring for potential and this means that we value individuals for the knowledge skills and experience that they have developed in every aspect of their lives. If you don t feel that you meet all of the criteria listed in the person specification, we would still encourage you to apply. We care about our staff and provide a number of benefits in addition to salary including a positive and supportive working environment, employer pension contribution of at least 23%, generous annual leave entitlement for all-year round staff, on-site gyms, free parking, access to a retail discounts platform and Employee Assistance Programme. Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you. We truly believe that diversity of thought, culture, background and perspective secure the best outcomes for our students. We strive to build teams that represent our local communities and welcome applications from individuals who identify as members of an under-represented group and in particular individuals who identify as BAME, disabled or LGBT. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Bridgwater & Taunton College Trust is dedicated to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share its commitment. Our mission is that all children achieve. This post is exempt from Rehabilitation of Offenders Act (1974). A comprehensive screening process will be undertaken on all applicants, which will include a check with the Disclosure and Barring Service (DBS).

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

Position: Retail Security Officer Location: Crawley Pay Rate: £14.20 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T55) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

What Are We Looking For? Our Asset Operations and Maintenance Team is looking to recruit a Health & Safety Manager to join on a permanent basis, working from Muir of Ord. Your role will involve ensuring that all RSE companies activities are carried out in accordance with all relevant Health and Safety legislation and that all persons affected either directly or indirectly are not subjected to avoidable risks. Please note owing to the nature of this role, and location of works, this position will require travel across Scotland. Some of Your Key Duties Include: Ensure that all activities are carried out in compliance with RSE s Health and Safety, Quality and Environmental management systems Ensure that where appropriate, all requirements under the current CDM regulations are satisfied Including assisting project teams in compiling Construction Phase Plans Provide assistance on all matters related to QHSE issues to departments and individuals within the Ross-shire engineering group of companies as and when required under the day-to-day direction of the Health & Safety Manager Carry out QHSE inspections and/or audits both at the RSE companies premises, and construction sites, as directed by the Health & Safety Manager to ensure that all activities are carried out in a safe manner and that persons are not placed in a hazardous environment Complete relevant QHSE inspection and/or audit reports highlighting any issues/nonconformance and issue the report to the relevant Project Engineer/Project Manager/Site Manager and to the QHSE Managers and the Company Directors Assist and advise Engineers/Site Managers as appropriate with the preparation of Health & Safety risk assessments and matters of safe working and compliance as required Produce COSHH assessments as required Communicate and liaise fully with all departments within the business What Do You Need? NEBOSH general (Level 3) essential (or working towards) Practical understanding and approach to managing QHSE, with a focus on building relationships with delivery teams Excellent communication skills, both written and verbal Sound knowledge of Health & Safety legislation Experience in the application of Health & Safety practices in both manufacturing and construction sites. Utilities experience highly advantageous. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Private Healthcare (Personal) Car allowance or company van A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now

Identity Consultant Salary: Up to 75,000 Location: Remote (UK-based) with occasional travel to Central London CPS Group are looking for an experienced Identity Consultant to join a growing Professional Services team delivering modern identity and access management solutions for enterprise clients. This is a delivery-focused, hands-on role centred around Microsoft Entra Identity Governance (IGA), lifecycle automation, and API-driven provisioning. You will work closely with clients to design, build, and integrate secure identity solutions across hybrid and cloud environments, helping organisations improve governance, reduce operational risk, and streamline identity processes. This opportunity is ideal for someone who enjoys solving complex identity challenges, leading technical implementations, and working directly with customers in a consultative capacity. Key Responsibilities Microsoft Entra IGA Delivery Lead the deployment and configuration of Microsoft Entra Identity Governance solutions, including: Lifecycle Workflows Entitlement Management Access Reviews Privileged Identity Management (PIM) Entra ID Provisioning API Design and implement Joiner-Mover-Leaver (JML) processes. Model access policies aligned to business and audit requirements. Provisioning & Integration Deliver automated provisioning solutions for cloud and on-premises systems using: Microsoft Graph API SCIM provisioning HR-driven provisioning platforms such as Workday or SAP Build and maintain identity workflows using Logic Apps, Power Automate, and related technologies. Develop custom provisioning connectors where native integrations are unavailable. Integrate Microsoft Entra with platforms such as ServiceNow, SuccessFactors, and legacy directories. Client Delivery Deliver identity projects from discovery and design through to implementation, testing, and go-live. Facilitate client workshops and translate business requirements into technical solutions. Troubleshoot governance and provisioning issues in complex hybrid environments. Produce high-quality technical documentation, runbooks, and operational procedures. Skills & Experience Essential Strong hands-on experience with Microsoft Entra Identity Governance, including: Lifecycle Workflows Entitlement Management Access Reviews PIM Experience implementing automated provisioning using: Microsoft Entra Provisioning Service SCIM and Graph API integrations Workday, SAP, or other HRIS platforms Experience building or managing custom provisioning connectors. Strong understanding of identity lifecycle management and JML processes. Experience with Logic Apps, Power Automate, or equivalent workflow automation tools. Scripting experience using PowerShell and Microsoft Graph. Excellent communication and client-facing consultancy skills. Desirable Microsoft certifications such as SC-300, SC-100, or AZ-104. Experience integrating with ServiceNow or legacy identity platforms. Familiarity with Infrastructure as Code tools such as Terraform or Bicep. Exposure to Microsoft Identity Manager (MIM) environments. Contact: Zach Bennett - CPS Group By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)

Belmont Recruitment are currently seeking a Fire Safety Officer to join a local authority on a temporary basis. This is a full-time role working 37 hours per week, Monday to Friday. Overview: The successful candidate will support the delivery of the organisation's fire safety programme, ensuring compliance with current fire safety legislation, regulations and best practice standards. The role holder will be responsible for carrying out fire risk assessments, inspections and investigations, providing specialist fire safety advice and supporting the development of fire safety policies and training. Main Duties: Carry out fire risk assessments, fire safety inspections and DSEAR assessments across a range of premises and work environments Plan and support the delivery of the fire risk assessment programme Provide specialist fire safety advice and guidance to managers and stakeholders to identify and mitigate risk Prepare fire risk assessments, reports and fire safety plans Investigate fire safety related incidents and provide recommendations to prevent recurrence Monitor developments in fire safety legislation, standards and guidance and advise accordingly Support the development and implementation of corporate fire safety policies, procedures and strategies Design, deliver and procure fire safety training where required Build and maintain effective working relationships with internal departments and external agencies Represent the organisation at relevant meetings, forums and partnership groups Essential Criteria: Experience carrying out fire risk assessments and fire safety inspections Strong knowledge of current fire safety legislation, regulations and best practice guidance Experience providing fire safety advice within a large or complex organisation Ability to produce detailed reports, assessments and technical documentation Experience investigating fire safety incidents and identifying corrective actions Excellent communication and stakeholder management skills Ability to work independently and manage a varied workload Relevant fire safety qualification or equivalent professional experience If your skills match the above criteria, please apply with your up-to-date CV.

Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365, teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN / WAN via reactive 1st line fault resolution, for example, customer home network, cabinet switches and router issues, plus proactive work updating software and firmware. This role will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 9am to 5:30pm. There is also an on-call duty requirement (once every 2-4 weeks). Key Responsibilities Complete day-to-day network administrative tasks Assist in the provisioning, managing, and auditing of new cabinets Create documentation to aid fault resolution Remote support of customers with ISP issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this position and the successful candidate will be an able communicator with excellent written & verbal communication skills This person must be able to prioritise workload between multiple customer incidents or enquiries Knowledge & Skills Knowledge of Home IT, for example, home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Network operation, including routing, VLANs, RSTP, Ethernet, is desirable Understanding Router/Switch configuration desirable Be able to work autonomously and within a team Previous work experience in a technical service desk environment is desirable Qualifications Ideally CompTIA Network+ qualification or equivalent Degree qualification in a technology discipline for example, Computer Science, Networks, IT, is desirable but not essential Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Location: Canterbury Salary: 28,639 p/a Hours: 37 hours per week covering an 8 hour shift pattern to include early mornings, evenings, and weekends. We are currently seeking a dedicated and experienced Housekeeping Supervisor to support the Housekeeping Manager in overseeing our client housekeeping team based in Canterbury. You will play a key role in ensuring that our premises are always clean, well-presented, and maintained to the highest standards. Please note: We are unable to accept applications from candidates who require visa sponsorship to work in the UK and must live in a commutable distance to Canterbury. Key Responsibilities: Assist the Housekeeping Manager in the daily supervision of the housekeeping team Ensure all areas of the premises are consistently clean, tidy, and welcoming Monitor cleaning standards and ensure compliance with hygiene and safety protocols Provide hands-on support where needed and lead by example Essential Requirements: Previous supervisory experience in a housekeeping or cleaning role A strong eye for detail and a commitment to high standards of cleanliness Able to work flexibly, including early starts, evenings, and weekends Reliable, organised, and approachable with good communication skills Benefits: 20 days holiday, plus bank holidays (time off in lieu if rota falls on a bank holiday) Company pension Cycle to work scheme Discounted or free food Enhanced maternity leave Health & wellbeing programme If you are someone who takes pride in a clean and well-kept environment and enjoys motivating a team, we would love to hear from you. Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Position: Retail Security Officer Locations: Truro Pay Rate: £14.80 - £16.20 per hour (TSS operates on site-based rates) Hours & Shifts: Various We are recruiting Retail Security Officers to join our teams across Cornwall , with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long-term career. Already licensed? We have a range of roles ready for experienced officers across our sites. With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you. Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career. Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker Our perfect worker will: - Be aged 18 or over - Be confident, approachable and professional - Work well as part of a team - Take pride in delivering excellent customer service - Be reliable, proactive and willing to learn It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices. Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team. Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T5) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Project Manager Looking for an experienced Project Manager who has worked on data cabling projects, to lead delivery of projects from data cabling infrastructure to end point installation in retail clients premises across the UK and Ireland. Will require regular travel UK wide for client meetings, site visits etc. Driving licence required. Salary £44 - £47000 + £4K car allowance. Responsibilities: Plan, prepare and manage the delivery of a wide range of projects Develop plans covering scope, timelines, resource, costs, quality and risk Manage the people and services assigned to your projects Prepare reports and updates both operational and financial for all stakeholders Deal with escalations, problems or concerns maintaining a positive image Attend customer facing meetings Process any variations or changes to the project scope and work with estimating team to build suitable quotations Demonstrate Health and Safety leadership Ensure adherence to all company policies, standards, processes, and procedures. Participate with the bid team as required to assist with effective pricing and service design for potential new opportunities Play a key role in promoting the company's brand and working with the sales team Skills And Requirements: Extremely structured and organised in approach An exceptional communicator at all levels Significant experience delivering projects and solutions into the Retail and Hospitality sectors Excellent interpersonal skills, ability to influence and deal with difficult situations Analytical thinker, able to effectively plan and prepare, identify and define problems, innovate and develop workable solutions. Solid understanding of Networking, Wi-Fi, cabling infrastructure, IT solutions Proficient across O365 and Project Management solutions

Children's Home Registered Manager (4 bed home) Location : Doncaster Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Doncaster , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Click apply now to visit our careers portal and view full job description Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance PandoLogic. Category:Personal Care,

Position: Retail Security Officer Location: Yeovil Pay Rate: £15.25 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observing and reporting incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company- as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T2) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

We are seeking an experienced and forward-thinking Regional Building Services Manager to play a pivotal role in shaping and optimising building services across the UK. Reporting to the Regional Head of Operations, you will lead the strategic delivery of technical services across 23 campuses, ensuring a safe, compliant and high-performing environment that supports an exceptional educational experience This is a strategic leadership position combining technical expertise with regional oversight. You will act as the subject matter expert for building services, driving standards, performance, and long-term asset reliability. Key responsibilities Leading technical strategy and standards across mechanical, electrical and building systems Driving compliance, governance and inspection readiness Developing and implementing PPM, lifecycle and asset management frameworks Overseeing contractor performance and commercial arrangements Supporting and influencing premises managers across multiple sites Managing budgets, forecasting and capital planning Leading on sustainability, energy and carbon reduction initiatives About you Significant experience in Building Services / M&E / Facilities leadership A strong blend of technical credibility and strategic leadership Proven experience operating across multi-site or regional estates Confidence influencing senior stakeholders and driving change Experience in contract management, compliance, and performance frameworks We offer: A competitive salary, staff laptop, free breakfast and lunches and on-site free parking 25 days annual leave plus statutory bank holidays Workplace pension scheme and Staff Referral scheme Collaborate with fellow OSG educators across the UK and around the world. High-quality, technology-empowered learning environments. Strong career advancement opportunities. About OSG OneSchool Global is one of the world's largest, truly global schools, with over 8000 students, 120+ campuses and 2000 staff operating across 20 countries. Our innovative approach to education emphasises self-directed learning, where students take initiative and responsibility for their learning journey. In the UK, we have 23 campuses spanning across England, Wales, Scotland and Northern Ireland. The OneSchool Global Culture is based on strong values, and we have a supportive and dynamic team of educators and professional staff across the globe. If you have any questions regarding the role, please email our Talent Acquisition Partner OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

Fire Door Site Manager Salary: 45,000 per annum Benefits: Company Van, Annual Leave, Pension Scheme Hours: 40 Hours per Week Contract: Permanent We are looking to recruit an experienced Site Manager to support the delivery of fire door and passive fire protection contracts across a diverse portfolio of projects. The successful Site Manager will work across multiple live contracts, supporting delivery teams and acting as the key link between Site Supervisors and senior operational management. This position offers a varied workload across social housing, hotels, healthcare facilities, commercial premises and other occupied environments with nationwide travel. As a Site Manager, you will oversee installation activities, monitor programme delivery, maintain quality standards and ensure compliance with all relevant health and safety requirements. You will play a vital role in coordinating labour, materials, subcontractors and client communication across several locations. Key Responsibilities Support the successful delivery of passive fire protection and fire door installation projects. Coordinate Site Supervisors and installation teams across multiple contracts. Monitor quality, productivity and programme performance. Carry out site inspections and ensure works meet required standards. Liaise with clients, residents, contractors and stakeholders. Assist with planning, reporting and project documentation. Ensure compliance with health and safety legislation and company procedures. Resolve site issues efficiently and professionally. Provide technical guidance relating to fire stopping, compartmentation and fire door works. Essential Requirements Previous experience as a Site Manager, Supervisor or similar operational role. Background in fire doors, joinery, passive fire protection or a related discipline. SMSTS qualification. Strong understanding of passive fire compliance and installation standards. Excellent communication and organisational skills. Ability to manage multiple workstreams simultaneously. Full UK driving licence. Desirable FIRAS, BM TRADA or equivalent industry knowledge. Experience working within healthcare, residential or hospitality environments. Knowledge of quality assurance processes and compliance documentation. What We Offer 45,000 salary. Company van. Pension scheme. Annual leave entitlement. Permanent position with long-term career progression. Diverse portfolio of projects across the UK. Opportunity to develop into a more senior operational role. This Site Manager role would suit someone who enjoys balancing technical compliance with practical delivery and wants to become a key part of a growing fire speicalist protection business.

Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.