Business Development Manager Are you looking to build a career in strategic business development within the pharmaceutical and biotech sector? This is an exciting opportunity to join an innovative and award-winning organisation operating at the forefront of inhalation and drug delivery technology. Working closely with senior leadership, you will play a key role in developing relationships with global biotech and pharmaceutical companies, identifying new commercial opportunities, and supporting the growth of high-value international partnerships. This role would suit a commercially minded graduate or early-career professional with a scientific background who enjoys relationship building, networking, and proactive business development in a highly specialised industry. The Role As Business Development Manager, you will support the identification, development, and conversion of new business opportunities across global pharmaceutical and biotech markets. This is a consultative and strategic sales role focused on securing long-term, high-value partnerships rather than high-volume transactional sales. You will engage directly with senior stakeholders across international organisations, manage existing relationships, and proactively develop new client opportunities within targeted markets. The position is based in London and offers regular international travel, particularly across the US and Europe, including attendance at leading industry conferences and events. Key Responsibilities Develop and maintain relationships with biotech and pharmaceutical organisations globally Identify and engage prospective clients through proactive outreach and business development activity Build relationships with senior decision-makers including VP and C-suite stakeholders Support the management and growth of existing client accounts Represent the business at international conferences, exhibitions, and networking events Work collaboratively with internal scientific and commercial teams to support partnership opportunities Monitor market activity and identify emerging commercial opportunities within the sector Contribute to the continued growth of strategic international accounts Skills & Experience We are keen to speak with candidates who have: A degree in Pharmacy, Chemistry, Biochemistry, Life Sciences, or a related scientific discipline Previous experience within sales, customer support, account management, or business development Strong communication and relationship-building skills Confidence engaging with senior stakeholders and developing new business opportunities A proactive and commercially driven approach The ability to work independently while contributing to a collaborative team environment A willingness to travel internationally as required Experience within medical devices, inhalation technology, or the pharmaceutical sector would be advantageous, but is not essential. Package & Benefits Salary up to 55,000 10% annual bonus linked to company performance London office location International travel opportunities Exposure to global pharmaceutical and biotech markets Opportunity to attend high-profile industry conferences Apply If you are looking for an opportunity to combine scientific knowledge with commercial development in a growing international business, we would love to hear from you.
Jun 20, 2026
Full time
Business Development Manager Are you looking to build a career in strategic business development within the pharmaceutical and biotech sector? This is an exciting opportunity to join an innovative and award-winning organisation operating at the forefront of inhalation and drug delivery technology. Working closely with senior leadership, you will play a key role in developing relationships with global biotech and pharmaceutical companies, identifying new commercial opportunities, and supporting the growth of high-value international partnerships. This role would suit a commercially minded graduate or early-career professional with a scientific background who enjoys relationship building, networking, and proactive business development in a highly specialised industry. The Role As Business Development Manager, you will support the identification, development, and conversion of new business opportunities across global pharmaceutical and biotech markets. This is a consultative and strategic sales role focused on securing long-term, high-value partnerships rather than high-volume transactional sales. You will engage directly with senior stakeholders across international organisations, manage existing relationships, and proactively develop new client opportunities within targeted markets. The position is based in London and offers regular international travel, particularly across the US and Europe, including attendance at leading industry conferences and events. Key Responsibilities Develop and maintain relationships with biotech and pharmaceutical organisations globally Identify and engage prospective clients through proactive outreach and business development activity Build relationships with senior decision-makers including VP and C-suite stakeholders Support the management and growth of existing client accounts Represent the business at international conferences, exhibitions, and networking events Work collaboratively with internal scientific and commercial teams to support partnership opportunities Monitor market activity and identify emerging commercial opportunities within the sector Contribute to the continued growth of strategic international accounts Skills & Experience We are keen to speak with candidates who have: A degree in Pharmacy, Chemistry, Biochemistry, Life Sciences, or a related scientific discipline Previous experience within sales, customer support, account management, or business development Strong communication and relationship-building skills Confidence engaging with senior stakeholders and developing new business opportunities A proactive and commercially driven approach The ability to work independently while contributing to a collaborative team environment A willingness to travel internationally as required Experience within medical devices, inhalation technology, or the pharmaceutical sector would be advantageous, but is not essential. Package & Benefits Salary up to 55,000 10% annual bonus linked to company performance London office location International travel opportunities Exposure to global pharmaceutical and biotech markets Opportunity to attend high-profile industry conferences Apply If you are looking for an opportunity to combine scientific knowledge with commercial development in a growing international business, we would love to hear from you.
Network Security Operations Manager We are seeking an experienced and highly capable Cyber & Network Security Operations Manager to lead an internal security and network operations function. This is a pivotal leadership role responsible for overseeing Security Operations Centre (SOC) services, managing critical network infrastructure oversight, and driving the organisation's cyber security governance, risk, and compliance activities. The successful candidate will combine strong operational leadership with deep technical knowledge of network technologies and cyber security frameworks. You will lead internal security teams, manage strategic suppliers and service providers, and work closely with stakeholders across the business to ensure the organisation maintains a robust, resilient, and compliant security posture. Key Responsibilities Lead and manage the delivery of Security Operations services, ensuring effective monitoring, detection, response, and remediation of cyber threats. Provide oversight and governance of network infrastructure security, availability, resilience, and performance. Lead, develop, and mentor a multidisciplinary team covering cyber security operations and network security functions. Own and drive cyber security governance, risk management, and compliance activities across the organisation. Maintain and enhance security controls aligned to recognised frameworks including ISO 27001, NIST Cybersecurity Framework, CIS Controls, and other relevant standards. Manage security incidents, major cyber events, and crisis response activities. Build strong relationships with internal stakeholders, ensuring security requirements support business objectives. Oversee third-party suppliers, SOC providers, and security partners, ensuring service performance and contractual obligations are met. Develop and report on security metrics, risks, compliance status, and operational performance to senior leadership. Support security audits, risk assessments, business continuity, and resilience initiatives. Drive continuous improvement across cyber security operations, processes, and technologies. What You Need You will be a proven cyber security leader with substantial experience managing operational security functions within complex enterprise environments. Essential Experience Significant experience leading Security Operations and SOC services. Demonstrable experience managing cyber security teams and operational security functions. Strong understanding and practical application of ISO 27001 and related governance, risk, and compliance frameworks. Experience with security monitoring, incident response, vulnerability management, and threat management processes. Proven stakeholder management skills with the ability to engage effectively at all levels of the organisation. Experience managing third-party suppliers, managed security service providers, and outsourced SOC partners. Strong understanding of risk management methodologies and security governance practices. Experience developing security strategies, policies, standards, and operational procedures. Technical Knowledge Solid technical understanding of network technologies, including: TCP/IP, routing and switching Firewalls and network segmentation VPN technologies Network monitoring and performance management Cloud networking and hybrid environments IDS/IPS technologies Secure network architecture principles Knowledge of SIEM, SOAR, endpoint security, vulnerability management, and threat intelligence platforms. Understanding of modern cyber threats, attack techniques, and defensive security controls. Desirable Qualifications ISO 27001 Lead Implementer or Lead Auditor CISSP CISM CCNP Security, CCSP, or equivalent networking/security certifications ITIL Foundation or equivalent service management qualification
Jun 18, 2026
Full time
Network Security Operations Manager We are seeking an experienced and highly capable Cyber & Network Security Operations Manager to lead an internal security and network operations function. This is a pivotal leadership role responsible for overseeing Security Operations Centre (SOC) services, managing critical network infrastructure oversight, and driving the organisation's cyber security governance, risk, and compliance activities. The successful candidate will combine strong operational leadership with deep technical knowledge of network technologies and cyber security frameworks. You will lead internal security teams, manage strategic suppliers and service providers, and work closely with stakeholders across the business to ensure the organisation maintains a robust, resilient, and compliant security posture. Key Responsibilities Lead and manage the delivery of Security Operations services, ensuring effective monitoring, detection, response, and remediation of cyber threats. Provide oversight and governance of network infrastructure security, availability, resilience, and performance. Lead, develop, and mentor a multidisciplinary team covering cyber security operations and network security functions. Own and drive cyber security governance, risk management, and compliance activities across the organisation. Maintain and enhance security controls aligned to recognised frameworks including ISO 27001, NIST Cybersecurity Framework, CIS Controls, and other relevant standards. Manage security incidents, major cyber events, and crisis response activities. Build strong relationships with internal stakeholders, ensuring security requirements support business objectives. Oversee third-party suppliers, SOC providers, and security partners, ensuring service performance and contractual obligations are met. Develop and report on security metrics, risks, compliance status, and operational performance to senior leadership. Support security audits, risk assessments, business continuity, and resilience initiatives. Drive continuous improvement across cyber security operations, processes, and technologies. What You Need You will be a proven cyber security leader with substantial experience managing operational security functions within complex enterprise environments. Essential Experience Significant experience leading Security Operations and SOC services. Demonstrable experience managing cyber security teams and operational security functions. Strong understanding and practical application of ISO 27001 and related governance, risk, and compliance frameworks. Experience with security monitoring, incident response, vulnerability management, and threat management processes. Proven stakeholder management skills with the ability to engage effectively at all levels of the organisation. Experience managing third-party suppliers, managed security service providers, and outsourced SOC partners. Strong understanding of risk management methodologies and security governance practices. Experience developing security strategies, policies, standards, and operational procedures. Technical Knowledge Solid technical understanding of network technologies, including: TCP/IP, routing and switching Firewalls and network segmentation VPN technologies Network monitoring and performance management Cloud networking and hybrid environments IDS/IPS technologies Secure network architecture principles Knowledge of SIEM, SOAR, endpoint security, vulnerability management, and threat intelligence platforms. Understanding of modern cyber threats, attack techniques, and defensive security controls. Desirable Qualifications ISO 27001 Lead Implementer or Lead Auditor CISSP CISM CCNP Security, CCSP, or equivalent networking/security certifications ITIL Foundation or equivalent service management qualification
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Senior Contract & Commercial Lawyer We're excited to welcome a new Senior Contract & Commercial Lawyer to join our Legal division. Navigate your future and lock in your career as we keep our canals open and alive. Working Hours & Location This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Role Overview The Senior Contract & Commercial Lawyer acts as a trusted legal adviser to the Trust, supporting the organisation to manage risk whilst maximising commercial and enterprise opportunities and ensuring value for money. Key Responsibilities: Providing and co-ordinating specialist contract law advice across the full range of the Trust's commercial activities including drafting and negotiating commercial contracts. Providing advice on the Trust's procurement of goods and services, including the tendering of framework contracts for engineering and construction works, IT software and services, professional services, vegetation and environmental management. Drafting key documents regulating the Trust's relationship with its suppliers and customers (e.g. standard terms and conditions, boat licence and mooring terms and conditions). Advising on commercial law aspects of the Trust's business activities (e.g. intellectual property, consumer rights, data protection, subsidy control). Drafting and negotiating funding agreements with third party funders (e.g. lottery funders, local government) and agreements relating to fundraising (e.g. terms and conditions for raffles and fundraising events). Legal interpretation and advice on existing contractual arrangements to clarify the Trust's contractual rights and obligations. Conduct and oversight of commercial contract dispute resolution and litigation. Management of external legal services, including the Trust's panel of specialist law firms (tendering, terms and conditions, performance reviews). About you You are a qualified lawyer in England & Wales with strong experience in complex commercial contracts and procurement. Commercially minded and pragmatic, you provide clear, solution-focused advice and confidently manage negotiations, disputes, and external legal providers. An excellent communicator, you simplify complex legal issues for non-legal colleagues and build strong working relationships across the organisation. You are proactive, driven, and committed to high standards of compliance, health & safety, and safeguarding. Skills & Qualifications: Holds legal qualification recognised by the legal services regulator in England and Wales and can demonstrate extensive post-qualification experience (10+ years PQE or equivalent experience) in leading advice on a broad range of complex and high-value commercial matters. Strong commercial acumen, with a solution-oriented approach to legal advice. High emotional intelligence, enabling effective collaboration and influence across all levels of the organisation. Excellent communication skills, with the ability to present complex legal concepts and risk-analysis clearly to non-legal audiences. Highly motivated, with a proactive approach to supporting the strategic goals of the legal team and wider organisation. Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. Consider your own and others behaviour. Be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times. We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £68,000. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. Learn more: Our values We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers. To apply, please visit our website via the button below.
Jun 18, 2026
Full time
About the Trust We're one of the UK's biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Senior Contract & Commercial Lawyer We're excited to welcome a new Senior Contract & Commercial Lawyer to join our Legal division. Navigate your future and lock in your career as we keep our canals open and alive. Working Hours & Location This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required. Role Overview The Senior Contract & Commercial Lawyer acts as a trusted legal adviser to the Trust, supporting the organisation to manage risk whilst maximising commercial and enterprise opportunities and ensuring value for money. Key Responsibilities: Providing and co-ordinating specialist contract law advice across the full range of the Trust's commercial activities including drafting and negotiating commercial contracts. Providing advice on the Trust's procurement of goods and services, including the tendering of framework contracts for engineering and construction works, IT software and services, professional services, vegetation and environmental management. Drafting key documents regulating the Trust's relationship with its suppliers and customers (e.g. standard terms and conditions, boat licence and mooring terms and conditions). Advising on commercial law aspects of the Trust's business activities (e.g. intellectual property, consumer rights, data protection, subsidy control). Drafting and negotiating funding agreements with third party funders (e.g. lottery funders, local government) and agreements relating to fundraising (e.g. terms and conditions for raffles and fundraising events). Legal interpretation and advice on existing contractual arrangements to clarify the Trust's contractual rights and obligations. Conduct and oversight of commercial contract dispute resolution and litigation. Management of external legal services, including the Trust's panel of specialist law firms (tendering, terms and conditions, performance reviews). About you You are a qualified lawyer in England & Wales with strong experience in complex commercial contracts and procurement. Commercially minded and pragmatic, you provide clear, solution-focused advice and confidently manage negotiations, disputes, and external legal providers. An excellent communicator, you simplify complex legal issues for non-legal colleagues and build strong working relationships across the organisation. You are proactive, driven, and committed to high standards of compliance, health & safety, and safeguarding. Skills & Qualifications: Holds legal qualification recognised by the legal services regulator in England and Wales and can demonstrate extensive post-qualification experience (10+ years PQE or equivalent experience) in leading advice on a broad range of complex and high-value commercial matters. Strong commercial acumen, with a solution-oriented approach to legal advice. High emotional intelligence, enabling effective collaboration and influence across all levels of the organisation. Excellent communication skills, with the ability to present complex legal concepts and risk-analysis clearly to non-legal audiences. Highly motivated, with a proactive approach to supporting the strategic goals of the legal team and wider organisation. Comply with Canal & River Trust Health & Safety policy and defined standards, report incidents, accidents and near misses. Assess the risks and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) is appropriate for the task. Consider your own and others behaviour. Be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times. We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. Contact & Application If you have any questions, feel free to reach out to us at . We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer We offer an annual salary of £68,000. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: EVP - 1. Learn more: Our values We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We'll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions - without exception - are made by our hiring managers. To apply, please visit our website via the button below.
InterSystems provides the information engines that power some of the world's most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, and TrakCare. The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With five established datacentre locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow. To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally. Responsibilities Provide expert-level support for the network infrastructure that underpins our data center based services. Ensure that network service levels are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified. Ensure that network and related activities are completed within agreed timelines and/or in line with agreed schedules. Work with technical architects, project managers and other stakeholders to identify, assess, select and present appropriate network solutions for their needs. Build and deploy agreed solutions within specified timelines. Develop, implement and test disaster recovery and/or network fail-over plans as required. Maintain operational acceptance criteria for network solutions to be supported by the hosting team, and work with the appropriate delivery teams to ensure that these are met before transition into production. Ensure that network and associated service components under management are monitored 24x7 for availability, capacity and performance. Monitor and report on network capacity across all network elements, and pro-actively identify and address potential issues in a timely manner. Ensure that agreed network and access processes are followed and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools. Ensure ongoing compliance with network and related security policies Ensure that network and related solutions are documented, including network diagrams, "as-built" configurations, IP address data, and support procedures e.g. "how to fail-over a connection", etc. Maintain good relationships with other team members, other teams, customers and suppliers in order to maximize team working and collaboration. Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements. In particular, focus on service automation opportunities in line with the wider hosted services strategy and available tools; continue to optimize performance, efficiency and utilization. Provide consultation to customers and stakeholders on in-life customer solutions. Provide 24x7 support as part of the wider hosting operations team. Required experience & qualifications Minimum of CCNP with routing and switching or security certification Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco and F5 networking equipment in a datacentre environment, specifically Cisco Nexus switches, Cisco ASA firewalls, F5 LTM and DNS load balancers. Strong network design and management skills and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with the majority of: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging Cisco ASA, IPS, ASAv, Multi-context IPSEC VPN, Anyconnect SSL VPN, NAT, ACLs F5 LTM, route domains, partitions, pools, nodes, irules, GTM - DNS Management, GLB Desirable skills: Good client and relationship management ability with excellent oral and written communication and presentation skills Able to demonstrate flexibility, motivation as well as excellent problem solving and team working Knowledge of service monitoring and alerting (Nagios, Cacti preferred). Knowledge of configuration management (Puppet preferred). Ability to manage 3rd party vendors e.g. F5, Cisco
Sep 22, 2025
Full time
InterSystems provides the information engines that power some of the world's most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, and TrakCare. The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With five established datacentre locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow. To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally. Responsibilities Provide expert-level support for the network infrastructure that underpins our data center based services. Ensure that network service levels are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified. Ensure that network and related activities are completed within agreed timelines and/or in line with agreed schedules. Work with technical architects, project managers and other stakeholders to identify, assess, select and present appropriate network solutions for their needs. Build and deploy agreed solutions within specified timelines. Develop, implement and test disaster recovery and/or network fail-over plans as required. Maintain operational acceptance criteria for network solutions to be supported by the hosting team, and work with the appropriate delivery teams to ensure that these are met before transition into production. Ensure that network and associated service components under management are monitored 24x7 for availability, capacity and performance. Monitor and report on network capacity across all network elements, and pro-actively identify and address potential issues in a timely manner. Ensure that agreed network and access processes are followed and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools. Ensure ongoing compliance with network and related security policies Ensure that network and related solutions are documented, including network diagrams, "as-built" configurations, IP address data, and support procedures e.g. "how to fail-over a connection", etc. Maintain good relationships with other team members, other teams, customers and suppliers in order to maximize team working and collaboration. Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements. In particular, focus on service automation opportunities in line with the wider hosted services strategy and available tools; continue to optimize performance, efficiency and utilization. Provide consultation to customers and stakeholders on in-life customer solutions. Provide 24x7 support as part of the wider hosting operations team. Required experience & qualifications Minimum of CCNP with routing and switching or security certification Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco and F5 networking equipment in a datacentre environment, specifically Cisco Nexus switches, Cisco ASA firewalls, F5 LTM and DNS load balancers. Strong network design and management skills and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with the majority of: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging Cisco ASA, IPS, ASAv, Multi-context IPSEC VPN, Anyconnect SSL VPN, NAT, ACLs F5 LTM, route domains, partitions, pools, nodes, irules, GTM - DNS Management, GLB Desirable skills: Good client and relationship management ability with excellent oral and written communication and presentation skills Able to demonstrate flexibility, motivation as well as excellent problem solving and team working Knowledge of service monitoring and alerting (Nagios, Cacti preferred). Knowledge of configuration management (Puppet preferred). Ability to manage 3rd party vendors e.g. F5, Cisco
