We are looking for a Senior Solutions Architect with proven hands-on solution design and vendor analysis supporting the Senior European IT & Data Director. The role produces pragmatic designs, option analyses, and integration outlines across a hybrid cloud/on-prem landscape, partnering closely with Heads of Networks and Infrastructure, Application Ops/Change, and Data. They will challenge vendor proposals, and translate business requirements into actionable, cost-conscious solution options aligned to target state. A hands-on role providing enterprise architectural insights. the build, improvement, and maintenance of the enterprise services software used by both internal and external stakeholders. Work on the design of integrating multiple cloud and physical on-premises networks while ensuring the security by design concept. Own and align our IT and Information Management Strategy's with the organisation mission. You must have a good understanding of both Cloud and on-premises technologies. Communicate how the technology strategy follows and enables both current and future developments. Work with divisional directors, department heads and product ownerrchitects to understand the business functions, identifying opportunities to optimise our use of technology. This role will join during a time of transition for the business so the role will need to be flexible. Identify long term solutions while managing short term solution that have been put in place to ensure Business as usual is not impacted. Key Accountabilities Solution Design: Produce high-level and low-level solution options, integration diagrams, and impact assessments; ensure security-by-design and alignment to standards. Requirements Translation: Work with business stakeholders to convert needs 3-5 years in Solution Design / Technical BA / Systems Engineering / Integration. Practical experience across cloud and on-prem (e.g., Azure/AWS, VMware, networking basics). Able to draft high-level designs, integration maps, and Option A/B/C analyses with costs/risks. Experience engaging vendors: reviewing SoWs/estimates, challenging assumptions, and clarifying demarcation. Working knowledge of security-by-design, identity/IAM, and data protection principles. Strong documentation skills (diagrams, decision logs, design packs).
Jun 11, 2026
Full time
We are looking for a Senior Solutions Architect with proven hands-on solution design and vendor analysis supporting the Senior European IT & Data Director. The role produces pragmatic designs, option analyses, and integration outlines across a hybrid cloud/on-prem landscape, partnering closely with Heads of Networks and Infrastructure, Application Ops/Change, and Data. They will challenge vendor proposals, and translate business requirements into actionable, cost-conscious solution options aligned to target state. A hands-on role providing enterprise architectural insights. the build, improvement, and maintenance of the enterprise services software used by both internal and external stakeholders. Work on the design of integrating multiple cloud and physical on-premises networks while ensuring the security by design concept. Own and align our IT and Information Management Strategy's with the organisation mission. You must have a good understanding of both Cloud and on-premises technologies. Communicate how the technology strategy follows and enables both current and future developments. Work with divisional directors, department heads and product ownerrchitects to understand the business functions, identifying opportunities to optimise our use of technology. This role will join during a time of transition for the business so the role will need to be flexible. Identify long term solutions while managing short term solution that have been put in place to ensure Business as usual is not impacted. Key Accountabilities Solution Design: Produce high-level and low-level solution options, integration diagrams, and impact assessments; ensure security-by-design and alignment to standards. Requirements Translation: Work with business stakeholders to convert needs 3-5 years in Solution Design / Technical BA / Systems Engineering / Integration. Practical experience across cloud and on-prem (e.g., Azure/AWS, VMware, networking basics). Able to draft high-level designs, integration maps, and Option A/B/C analyses with costs/risks. Experience engaging vendors: reviewing SoWs/estimates, challenging assumptions, and clarifying demarcation. Working knowledge of security-by-design, identity/IAM, and data protection principles. Strong documentation skills (diagrams, decision logs, design packs).
Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.
Jun 11, 2026
Full time
Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.
The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details
Jun 11, 2026
Full time
The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details
Job Title: IT Engineering Manager Location: Bolton Office, 5 days per week Salary: £35,000 - £40,000 per annum depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security, and lifecycle management of all client systems. Support the standardisation of processes, technical documentation, and engineering workflows Deliver and oversee IT and telephony projects, including: Microsoft 365 migrations and modern workplace deployments Intune and CIPP onboarding, policies, and automation Hosted and on premises telephony systems Connectivity installations (FTTC, FTTP, leased lines, SIP circuits) Server upgrades, virtualisation deployments, hybrid environments Network installations (firewalls, routers, switches, WiFi APs) Manage project scopes, timelines, resources, dependencies and successful completion. Attend client meetings and provide senior technical guidance. Support account management through service improvement and solution recommendations. Assist with vendor management, procurement and license renewals. Promote cyber security best practices and ensure compliance. Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes. About you: IT Infrastructure & Systems Experience with Windows Server administration (on prem, hybrid, virtual). Virtualisation technologies: Hyper V, VMware. Backup solutions: e.g., Veeam, Datto, Acronis. Domain hosting, web hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud / Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint Manager / Intune device management. Exposure to CIPP or similar MSP automation frameworks. Familiarity with Microsoft Copilot and AI assisted productivity tools. Telephony & Unified Communications Experience with both on premises and hosted telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls UniFi networking Netgear Switches Managed switches, routers, and security appliances Strong understanding of VLANs, routing, firewalling, NAT, subnetting. Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics). MSP Tooling & Device Management Experience with RMM platforms (monitoring, patching, AV, automation). Microsoft ticketing system. Antivirus/EDR platforms and security tooling. Software deployment, remote management and automation at scale. Exposure to: Email signature software (e.g., Exclaimer) Mail protection/security tools Password Protection Leadership & Professionalism: You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. You'll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. What we offer: Competitive Salary Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays Ongoing Training and Development Free secure car parking Company car If this sounds like you please hit apply to put yourself forward for the role! IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.
Jun 11, 2026
Full time
Job Title: IT Engineering Manager Location: Bolton Office, 5 days per week Salary: £35,000 - £40,000 per annum depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security, and lifecycle management of all client systems. Support the standardisation of processes, technical documentation, and engineering workflows Deliver and oversee IT and telephony projects, including: Microsoft 365 migrations and modern workplace deployments Intune and CIPP onboarding, policies, and automation Hosted and on premises telephony systems Connectivity installations (FTTC, FTTP, leased lines, SIP circuits) Server upgrades, virtualisation deployments, hybrid environments Network installations (firewalls, routers, switches, WiFi APs) Manage project scopes, timelines, resources, dependencies and successful completion. Attend client meetings and provide senior technical guidance. Support account management through service improvement and solution recommendations. Assist with vendor management, procurement and license renewals. Promote cyber security best practices and ensure compliance. Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes. About you: IT Infrastructure & Systems Experience with Windows Server administration (on prem, hybrid, virtual). Virtualisation technologies: Hyper V, VMware. Backup solutions: e.g., Veeam, Datto, Acronis. Domain hosting, web hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud / Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint Manager / Intune device management. Exposure to CIPP or similar MSP automation frameworks. Familiarity with Microsoft Copilot and AI assisted productivity tools. Telephony & Unified Communications Experience with both on premises and hosted telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls UniFi networking Netgear Switches Managed switches, routers, and security appliances Strong understanding of VLANs, routing, firewalling, NAT, subnetting. Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics). MSP Tooling & Device Management Experience with RMM platforms (monitoring, patching, AV, automation). Microsoft ticketing system. Antivirus/EDR platforms and security tooling. Software deployment, remote management and automation at scale. Exposure to: Email signature software (e.g., Exclaimer) Mail protection/security tools Password Protection Leadership & Professionalism: You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. You'll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. What we offer: Competitive Salary Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays Ongoing Training and Development Free secure car parking Company car If this sounds like you please hit apply to put yourself forward for the role! IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.
Senior Infrastructure Engineer Linux SME PAYE: £469.98/day Umbrella: £602.83/day Contract: 6 months initially Inside IR35 Location: Milton Keynes (Hybrid minimum 60% onsite) We are supporting a highly secure government organisation delivering mission-critical infrastructure services across sensitive UK platforms. An opportunity has arisen for an experienced Senior Infrastructure Engineer / Linux SME to join a specialist infrastructure operations team supporting secure enterprise environments. This is a hands-on engineering role suited to candidates with deep Linux systems administration experience gained within complex enterprise or government environments. The Role You will be responsible for supporting, maintaining and improving secure Linux infrastructure platforms across both BAU operations and project delivery. The role will involve: Enterprise Linux administration and troubleshooting Supporting secure, highly available production environments Platform performance, stability and security management Infrastructure automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution and root cause analysis Maintaining operational standards and technical documentation Supporting modern deployment approaches within secure environments Required Experience Candidates should demonstrate strong experience in: Enterprise Linux administration (RHEL/CentOS/Rocky Linux) Secure production infrastructure support Linux troubleshooting and performance tuning Automation tools such as Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security hardening and patch management Experience within Government, Defence, Banking or other highly regulated environments Certifications (Desirable) One or more of: RHCSA RHCE LFCS LPIC-1 / LPIC-2 IMPORTANT Security Eligibility Due to the nature of the work, candidates MUST: Be a SOLE British National (dual nationality cannot be considered) Have lived in the UK for at least 2 of the last 5 years Be eligible to obtain SC Clearance Current SC Clearance is advantageous but not essential. This is an excellent opportunity to work within a nationally significant secure infrastructure environment supporting critical government services.
Jun 10, 2026
Contractor
Senior Infrastructure Engineer Linux SME PAYE: £469.98/day Umbrella: £602.83/day Contract: 6 months initially Inside IR35 Location: Milton Keynes (Hybrid minimum 60% onsite) We are supporting a highly secure government organisation delivering mission-critical infrastructure services across sensitive UK platforms. An opportunity has arisen for an experienced Senior Infrastructure Engineer / Linux SME to join a specialist infrastructure operations team supporting secure enterprise environments. This is a hands-on engineering role suited to candidates with deep Linux systems administration experience gained within complex enterprise or government environments. The Role You will be responsible for supporting, maintaining and improving secure Linux infrastructure platforms across both BAU operations and project delivery. The role will involve: Enterprise Linux administration and troubleshooting Supporting secure, highly available production environments Platform performance, stability and security management Infrastructure automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution and root cause analysis Maintaining operational standards and technical documentation Supporting modern deployment approaches within secure environments Required Experience Candidates should demonstrate strong experience in: Enterprise Linux administration (RHEL/CentOS/Rocky Linux) Secure production infrastructure support Linux troubleshooting and performance tuning Automation tools such as Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security hardening and patch management Experience within Government, Defence, Banking or other highly regulated environments Certifications (Desirable) One or more of: RHCSA RHCE LFCS LPIC-1 / LPIC-2 IMPORTANT Security Eligibility Due to the nature of the work, candidates MUST: Be a SOLE British National (dual nationality cannot be considered) Have lived in the UK for at least 2 of the last 5 years Be eligible to obtain SC Clearance Current SC Clearance is advantageous but not essential. This is an excellent opportunity to work within a nationally significant secure infrastructure environment supporting critical government services.
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
Oct 07, 2025
Full time
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
Oct 01, 2025
Full time
We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.
