22 jobs found

K-People Europe is a recruitment consultancy specialized in Korean speaking jobs with a dedicated Korean recruitment consultant working in London since 2007. Our client, an industry leading global company, is looking for a Korean speaking Global IT Service Desk Coordinator. The role will also support the IT team as the business prepares for a number of major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, service desk process improvement, and wider regional support integration. This role is ideal for someone who combines practical IT support knowledge with strong communication, ownership, documentation discipline, and coordination skills. It is not a deep technical engineering role; however, the successful candidate must be confident handling service requests, coordinating escalations, communicating clearly with stakeholders, and supporting the maturity of a growing global service desk model. Key Responsibilities (1) Service Desk Operations • Provide professional first-line and enhanced service desk support to users across London and selected regional/global offices • Own tickets end-to-end, from initial logging through to resolution or appropriate escalation • Ensure incidents and service requests are accurately recorded, categorised, prioritised, updated, and closed in the ITSM ticketing system (2) Escalation & Coordination • Coordinate escalations with senior IT team members, regional IT teams, clients and key vendors • Work closely with senior IT colleagues to ensure issues are escalated appropriately and followed through to completion (3) Technical Support • Support troubleshooting for Windows, macOS, Microsoft 365, Google Workspace, VPN, access management, collaboration tools, and endpoint-related issues • Support joiner, mover, and leaver (JML) processes with accuracy, consistency, and clear documentation (4) Asset Management & Documentation • Support IT asset management processes, including device allocation, return, check-in/check-out, lifecycle tracking, and audit readiness • Maintain clear documentation, including knowledge base articles, SOPs, troubleshooting guides, onboarding materials, and service process documents (5) Continuous Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination point for service desk operations, ensuring that support requests are properly tracked, followed up, communicated, and closed. • Help maintain service continuity while the wider IT team delivers major initiatives, including Google Workspace adoption, AI enablement, Cleanroom support, asset management improvement, and ITSM process maturity. • Coordinate service desk activity across users, internal IT teams, regional stakeholders, HQ contacts, client-side stakeholders, and key vendors. • Help reduce dependency on senior IT team members by taking ownership of routine coordination, escalation tracking, user updates, and documentation. (7) Project Support & Service Transition • Support service desk readiness for major IT change initiatives, including user communication, support documentation, ticket categorisation, issue tracking, and escalation follow-up. • Assist with the operational support impact of Google Workspace rollout, AI adoption, Cleanroom-related support, and regional support integration. • Identify support patterns arising from new projects and help convert them into knowledge base articles, SOPs, and repeatable support processes. • Provide clear feedback to senior IT colleagues on recurring user issues, service risks, and improvement opportunities. Requirements (1) Must be fluent in both Korean & English (2) Strong stakeholder communication skills, including the ability to provide clear updates to users, managers, internal teams, vendors, and regional contacts. (3) Proven experience in an IT service desk, helpdesk, endpoint support, or IT support coordination role (4) Strong practical knowledge of Windows, macOS, Microsoft 365, Google Workspace, endpoint support, access management, and standard collaboration tools (5) Experience using ITSM ticketing systems such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar (6) Ability to coordinate effectively across users, internal IT teams, external vendors, and regional stakeholders (7) Ability to create clear support documentation, SOPs, and knowledge base content (8) Familiarity with ITIL or ITSM principles and frameworks preferred (9) Hands-on experience with Jira Service Management, Confluence, or endpoint management tools preferred Conditions (1) Job location: London (2) Hybrid: 3 days in the office & 2 days working from home (3) Job type: full-time & 12 month contract (renewing up to 4 years and becoming permanent) (4) Hours of work: 37.5 hour per week (some overtime work may be required for emergencies and projects) (5) Annual basic salary: 40K (depending on experience) (6) Performance based bonus, Pension, Income Protection, Health Insurance, Dental Insurance, Life Assurance, etc. (7) Annual leave: 33 (25 holidays + 8 bank holidays) Before you apply (1) Korean language skill is essential (2) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.

Job Title: Junior Project Manager - eCommerce & Digital Location: Chertsey (Hybrid - 3 days/week, with remote negotiation available) Contract Duration: 6 Months (Starting July 1st) Hours: 37.5 hours/week The Role: We are seeking an enthusiastic Junior Project Manager with a passion for Digital and eCommerce. Key Responsibilities: Take full ownership of project delivery within defined timelines and budgets. Proactively review projects to anticipate, identify, and prevent potential bottlenecks. Implement robust Change Management and Vendor Management processes, including conducting Quarterly Business Reviews with partners. Ensure proactive risk/dependency management and 100% compliance through regular audits. Work alongside the PMO team to improve project documentation, resource supply chains, and delivery techniques. Liaise closely with global headquarters and regional stakeholders. What We're Looking For: Experience: 2+ years of concentrated eCommerce or retail experience. Methodology: Extensive experience using Agile/Sprints and an MVP-centric design approach. Project Skills: Proven background in Vendor Management, Change Management, and Delivery Excellence. Technical Tools: Exposure to project management tools like JIRA is highly preferred. Soft Skills: Exceptional communication, stakeholder management, and active listening skills. Must be a strong team player capable of driving innovation in virtual, cross-functional teams. Education: Educated to degree level or equivalent. Advantageous: 5+ years of broader PM experience, QMS system knowledge, or fluency in multiple languages. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job title: Programme Manager Illegal Markets Location: Hybrid working Birmingham office at least 1 day per week Contract: Fixed-term contract for 36 months for a short-term project or piece of work Hours: Full-time (37 hours per week) Salary: £61,000 per annum Grade: 14 The role: As a Programme Manager at the Gambling Commission, you will provide strategic leadership and direction across a defined set of interdependent projects and the associated business change activities. You will be responsible for the successful delivery of the required outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues and ensuring the business readiness for change. The team: You will play a pivotal part in the delivery of our illegal market programme of work. This is high-profile work and will be subject to a high level of public scrutiny and, as such, we are looking for an experienced Programme Manager who has strong stakeholder management and leadership skills, with an ability to bring together multiple strands of work to ensure the programme delivers on time, the desired benefits and within scope. Our offer to you: - Civil Service Pension, with 28.97% employer contribution - 26 days holiday, rising to 29 days after two years service (pro rata) - Holiday purchase scheme (option to buy up to five extra days annual leave) - Flexible working & family friendly policies, including compressed hours - Ergonomic, fully accessible office, very close to Birmingham New Street Station - Open, collaborative and people focused culture Your responsibilities: - Develop and clearance of the business case with project leads and SMEs. - Cascade vision and translate into delivery objectives for the team. Lead the programme to deliver the business case benefits and outcomes. - Maintain the overall integrity and coherence of the programme and governance framework to support the delivery of each of its projects. - Create and maintain project delivery frameworks for use by the Commission, ensuring that programmes and projects meet government functional standards and align to central project frameworks. - Make recommendations and secure resources from senior stakeholders and allocate assigned resources across complex and large-scale programmes and projects. - Support and manage your team and wider Project Management community with learning and development to embed good project delivery and practice, providing coaching and mentoring to project professionals across the Commission. - Oversee risk, issue and dependency management. Ensures mitigations are in place and resolved through negotiated agreement. - Ensure realisation of benefits for stakeholders through planning and designing and that project outputs meet programme requirements. - Engage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required. - Identify and manage stakeholder relationships and highlight the need for senior-level support. Manage internal and external relationships as appropriate. - Work with project leads and business as usual to ensure dependencies are actively managed, act as an arbiter and enforcer and resolve issues between the various elements of the programme. - Follow the Gambling Commission s portfolio and project delivery frameworks and contribute towards its continuous improvement. What we re looking for: - Experience of managing complex programmes and projects within a dynamic and fast-paced programme environment. - Proven ability to lead, build consensus and influence (without authority) across a large and often diverse and senior group of stakeholders and develop strategic relationships (internal and external). - Experience of ensuring strategic and operational risks and issues are identified, prioritised, assessed and mitigated. - Leadership and development of a multi-year plan to deliver multiple projects and workstreams. - Experience of creating an environment in which projects and teams can succeed working effectively together, managing dependencies and leading people through change. Your application: To apply for this position, please see the Gambling Commission careers website. The Gambling Commission has an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role. The selection process for this vacancy will be comprised of an in-person interview consisting of competency and technical questions and a presentation. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions. The closing date for this role is midnight on 21st June 2026. Interviews are expected to be held week commencing 29th June 2026. Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship. Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account. About us: The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm. We re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.

Job Title: PMO Manager Location: Camberley / Newcastle / Glasgow / Remote Salary: Competitive Type: Permanent Sector: Publc Sector Job Description The PMO Manager is responsible for establishing, leading, and continuously improving a high-performing Programme Management Office (PMO) function to support the successful delivery of programmes and projects across North s Public Service sector. This role ensures strong governance, consistent delivery standards, effective reporting, and alignment to organisational strategy. The PMO Manager provides oversight of the project portfolio, enabling delivery within time, cost, and quality constraints, while maximising value for money and ensuring compliance with public sector requirements. Key Responsibilities: PMO Leadership & Governance Lead and manage the PMO function, including development of the PMO team ensuring effective governance frameworks are in place across all programmes and projects Develop and implement consistent project management standards, methodologies, tools, and templates Ensure compliance with internal governance, audit requirements, and public sector regulations Act as the escalation point for PMO related issues beyond project level escalation Provide assurance to senior leadership on programme health, risks, and performance Programme & Project Oversight Oversee the portfolio of programmes and projects, ensuring alignment with strategic priorities and service outcomes Monitor delivery progress against scope, time, cost, quality, and benefits realisation Maintain visibility of project status, ensuring accurate and consistent reporting across all initiatives Facilitate governance forums, supporting effective decision-making Support Programme and Project Managers to ensure best practice delivery and issue resolution Ensure effective integration of project outputs into business-as-usual operations Risk, Issue & Dependency Management Implement robust risk and issue management processes Identify, monitor, and manage portfolio-level risks, threats, and opportunities Ensure escalation routes are clear and effective Maintain oversight of interdependencies across programmes to manage delivery risk Performance, Reporting & Assurance Develop and maintain clear, insightful reporting for senior stakeholders, including dashboards and KPIs Track and report on programme performance, benefits realisation, and resource utilisation Ensure the quality and accuracy of project reporting through structured quality assurance processes Provide insights to support strategic decision-making at SLT/ELT level Resource & Financial Management Support resource planning and capacity management across programmes Provide oversight of programme budgets, forecasting, and financial controls Monitor project financial performance (including cost, revenue, and margin where applicable) Ensure value for money and alignment with public sector funding expectations Collaborate with commercial, sales, or pipeline teams to align delivery capacity with demand Stakeholder Engagement Build strong relationships with internal stakeholders, senior leaders, and delivery teams Act as a trusted advisor on project and programme delivery best practice Engage with external partners, suppliers, and public sector bodies where required Ensure clear communication of plans, risks, issues, and resource requirements across stakeholders Continuous Improvement Identify opportunities to improve PMO processes, tools, automation, and ways of working Drive a culture of continuous improvement, learning, and delivery excellence Support organisational maturity in portfolio, programme, and project management Develop PMO team capability and support wider organisational learning Identify skill gaps and support upskilling across delivery teams Team Management Lead, motivate & develop the PMO team Skills and Experience: Proven experience leading or managing a PMO function (ideally for public sector customers) Strong knowledge of project and programme management methodologies (e.g. APM or equivalent) Experience of governance, reporting, risk management, and portfolio oversight Strong stakeholder management skills with the ability to influence at senior levels Excellent analytical and reporting skills, with high attention to detail Team Leader/Management experience Desirable Experience working within public services (local government, NHS, central government, or regulated environments) Understanding of public sector funding, procurement, and compliance requirements Experience supporting transformation or service redesign programmes Relevant professional qualifications and/or membership (e.g. APM, or equivalent) Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK For further detail on the company and what it is like to work for North then please visit our website North.tech. Investors in People Gold accredited because at North, our people make work better

Job title: Technical Programme Manager - Workstream Lead Contract: 6 Months Location: London (Paddington, Hybrid) IR35 : Inside Sector : Retail As a Technical Programme Manager, you support complex cross team initiatives and programmes, ensuring work progresses smoothly through effective planning, coordination and removal of delivery impediments. As a programme manager you will be accountable for leading the end to end delivery of a defined workstream on the client implementation of SAP. You will build and manage the plan ensuring successful delivery across design, build, test, deployment, and stabilisation. You help identify pain points and delivery inefficiencies, support agile ways of working, and strengthen sequencing, dependency management and escalation mechanisms within and across teams. You provide practical delivery support through tracking progress, coordinating ceremonies, managing programme budgets, supporting release activities and ensuring clarity of priorities. Working closely with business process owners, solution architects, functional and technical teams, data and integration leads, and third-party partners, you will drive execution across the full delivery lifecycle helping to maintain delivery flow, transparency and discipline, managing risks, decisions, and trade-offs to achieve a successful business-ready implementation. Key accountabilities, responsibilities, and measures Lead the end-to-end delivery of an SAP workstream or module, ensuring scope, plan, and deliverables are aligned to programme objectives. Translate function and technical requirements and solution design decisions for the assigned SAP module into clear, executable workstream plans. Establish and maintain workstream governance, delivery cadence, status reporting, RAID management, and decision forums, ensuring the client Way of Delivery standards and practices are achieved Drive team delivery effectiveness by identifying pain points and inefficiencies within teams, actively removing blockers to improve delivery flow. Support effective agile ways of working, including planning, ceremonies, prioritisation and delivery discipline. Manage dependencies across other SAP workstreams, legacy systems, integration points, data migration activities, and third-party suppliers. Proactively identify, manage, and escalate risks, issues, and decisions, driving timely mitigation and resolution. Assess the impact of changes to scope, process design, timelines, or dependencies and communicate implications clearly to stakeholders. Drive delivery transparency and track and communicate team delivery progress, supporting clarity of priorities, milestones and outcomes. Coordinate workstream activities through design, build, SIT, UAT, cutover, deployment, and hypercare, ensuring readiness for go-live and transition into support. Drive capability development, contributing to continuous improvement across people, process and tooling. Key skills Strong delivery coordination skills and project/ programme management experience Demonstrated experience leading large-scale implementation delivery across business processes, cross-functional teams, and multiple project phases. Strong understanding of SAAS product delivery lifecycles, process design, integrations, data migration, testing, and deployment activities. - SAP experience preferred Good working knowledge of programme management tooling such as Jira, (url removed) Ability to identify delivery pain points and inefficiencies and actively remove blockers. Solid understanding of agile ways of working, including planning, ceremonies and prioritisation. Strong sequencing and dependency management capability, supporting cross team coordination. Delivery tracking and facilitation skills, ensuring progress, risks and issues are visible. Effective escalation awareness, knowing when and how to surface risks. Collaborative working style, partnering closely with Product and Engineering colleagues. Financial and commercial awareness, supporting efficient delivery and value for money. Learning mindset, seeking continuous improvement across people, process and tools. Excellent communication and stakeholder management skills, including the ability to influence senior business and programme leadership. Key relationships and stakeholders Programme Leadership - Guidance, prioritisation and escalation support. Product Manager / Senior Product Manager - Day to day coordination on planning, priorities and delivery progress. Engineering Managers and Engineers - Collaboration on execution, impediment removal and dependency management. Global process owners - Day to day coordination on planning, priorities and delivery progress including business risks and trade off decisions Workstream leads - Shared coordination, learning and consistency of delivery practices. Architecture, Platform and Security teams - Input to resolving dependencies and delivery constraints. Business stakeholders (as appropriate) - Communication of delivery progress and issues. Suppliers or third party teams (where applicable) - Operational coordination at team level. TPM Community - Learning, support and continuous improvement. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.

Supplier Relationship Analyst Overview We are looking for an experienced Supplier Relationship Analyst to take ownership of supplier performance across a portfolio of IT and Information Services suppliers. This role is focused on supplier governance, performance management, service reviews, issue resolution, and continuous improvement. You will work closely with suppliers and internal stakeholders to ensure contractual commitments, SLAs, and service expectations are consistently met. This is not a procurement or tender management role. Key Responsibilities Act as the primary point of contact for assigned IT suppliers, building effective working relationships and ensuring suppliers deliver against agreed contractual commitments. Lead supplier service review meetings, including agenda preparation, coordination of inputs, facilitation, and the management of actions through to completion. Monitor and assess supplier performance against SLAs, KPIs, contractual obligations, and service expectations. Review, validate, and analyse supplier performance reports, service metrics, and benefits realisation data, providing insight and recommendations to stakeholders. Challenge underperformance and hold suppliers accountable for service delivery and agreed outcomes. Produce governance reporting, management information packs, and performance updates to support operational and strategic decision-making. Maintain supplier action, risk, issue, and dependency logs, ensuring items are tracked and progressed through to resolution. Manage supplier issues and service concerns, escalating where appropriate to ensure timely resolution and minimise business impact. Drive supplier improvement plans, ensuring actions are implemented and measurable improvements are delivered. Identify opportunities to improve supplier performance, service quality, governance processes, and overall value delivered to the business. Work closely with Vendor Managers, Product Managers, Service Managers, and business stakeholders to support effective supplier management and governance. Support continuous improvement initiatives that enhance service delivery and strengthen supplier relationships. Essential Experience Experience in Supplier Management, Vendor Management, Service Management, or Contract Management. Strong background managing IT, Digital, Technology, or Information Services suppliers. Experience monitoring supplier performance against SLAs and KPIs. Proven ability to challenge suppliers and hold them accountable for delivery. Experience managing risks, issues, escalations, and improvement plans. Strong stakeholder management and communication skills. Excellent analytical and reporting capabilities. Desirable Experience within a regulated environment. Utilities sector experience. ITIL or Service Management experience. Key Attributes Takes ownership and works independently. Confident and credible when challenging suppliers. Strong attention to detail. Commercially aware and outcome focused. Proactive, organised, and solutions oriented. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Risk & Dependency Manager (SC Cleared) Bristol + Andover (Hybrid) 6 Month Contract £450/day (Outside IR35) Risk & Dependency Manager needed with active SC Security Clearance . 6 Month Contract split between Bristol and Andover (Hybrid). Start ASAP in May/June 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in Bristol and Andover . Paying up to £450/day (Outside IR35). A chance to work with a leading global IT transformation on a large-scale Government project: Proven experience in Risk and Dependency Management at programme / portfolio level for complex MOD, Defence or Government environments. Risk & Dependency Manager to lead cross-programme dependency management, ensuring dependencies are proactively managed to reduce integration risk across programmes. Engaging with key stakeholders including advising Programme Boards, enabling risk-informed decision-making, clarifying trade-offs + ensuring risk, threats and opportunities are actively managed. Strong understanding of cross-programme integration, particularly in digital, data, and platform-based delivery. Managing complex dependencies across technical, commercial, security + operational programme domains. Owning cross-programme dependencies including complex interlocks across multiple delivery teams, suppliers + service lines. Experience in multi-vendor supplier environments including integrating dependencies with commercial + contractual arrangements. Integrating dependency management with commercial strategies, supplier performance + contractual frameworks. Identifying / managing dependencies relating to resource availability, skills gaps, workforce succession planning, single points of failure + key personnel risks. Using enterprise planning tools to capture, manage, visualise and report dependencies.

The Opportunity: We are currently supporting a confidential public sector organisation in the search for an experienced Senior Delivery Manager to join their technology and transformation function on an initial 6-month contract basis for a major central government project (Government Digital Services / GDS). This is an exciting opportunity to lead the successful delivery of complex programmes and technology initiatives within a highly regulated, mission-critical environment supporting nationally important services. The successful candidate will play a key role in driving delivery excellence across cross-functional teams, ensuring projects are delivered on time, within scope and aligned to strategic objectives. You will operate within a fast-paced environment, managing stakeholders across both technical and non-technical functions while helping to embed strong delivery governance and operational best practice. Skills and Experience: Strong commercial experience operating as a Senior Delivery Manager, Programme Manager or Technology Delivery Lead Proven track record delivering large-scale technology or transformation programmes Experience managing complex stakeholder environments across technical and business functions Strong understanding of Agile, Waterfall or hybrid delivery methodologies Experience working within cloud, infrastructure, digital or enterprise technology environments Strong risk, issue and dependency management capability Excellent communication, leadership and stakeholder engagement skills Ability to operate effectively within fast-paced, complex and evolving delivery environments Experience driving governance, reporting and operational delivery best practices Experience within government, healthcare or highly regulated environments Exposure to cloud transformation, platform engineering or digital modernisation programmes Familiarity with DevOps and agile engineering environments Experience working with third-party suppliers and systems integrators Relevant certifications such as: PRINCE2 Agile Scrum MSP PMP Role and Responsibilities: Lead the end-to-end delivery of complex programmes, projects and technology initiatives Manage delivery across multiple cross-functional teams including engineering, infrastructure, security, architecture and operational functions Establish and maintain robust delivery governance, reporting and risk management processes Drive programme planning, prioritisation, resource coordination and dependency management Work closely with senior stakeholders to ensure alignment between business objectives and delivery outcomes Identify and manage delivery risks, issues and blockers, ensuring timely resolution and escalation where appropriate Support agile delivery practices and continuous improvement initiatives across teams Ensure effective communication and collaboration between technical and non-technical stakeholders Manage programme reporting, milestones, KPIs and delivery performance metrics Support supplier, third-party and partner engagement where required Champion operational excellence, transparency and delivery accountability across programmes NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (around two weeks lead-time). Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?

Contract : Fixed-term, July 2026 to March 2027 (available as a secondment) Location : Supporting mobilisation of potential prime contracts in the South West and/or South Yorkshire, with subcontract activity across England and Wales. Hybrid Working available. About the organisation Our client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, family members and carers. To find out more about their work, please visit their website. About the role Our client is looking for an experienced Mobilisation Manager to lead the end-to-end mobilisation of new prime contracts for Community Support services, providing services to men in custody on remand and pre-release, and in the community. This is a high-profile, time-bound role at a pivotal moment for the organisation. You will be responsible for ensuring a controlled, compliant and risk-managed transition from contract award through to full operational delivery from Day One. Working initially to the Director of Justice and Health Services, and then to the relevant Service Director, you will ensure that all contractual deliverables, service specifications, assurance requirements, governance arrangements, workforce readiness and statutory obligations are met in line with MoJ and HMPPS expectations. You will also provide support and advice to contracts being mobilised by our client as a subcontractor, safeguarding service integrity, public protection and the wellbeing of vulnerable service users throughout. What you will be doing As Mobilisation Manager, your work will span the full mobilisation lifecycle, including: Leading the mobilisation of Community Support services, developing and managing comprehensive Mobilisation Plans aligned to contract schedules, implementation milestones and commissioner-approved timelines Ensuring all Mandatory Requirements, service specifications and implementation conditions are met prior to go-live, and overseeing early-life service delivery through to business-as-usual Establishing and maintaining clear mobilisation governance, preparing assurance documentation, readiness evidence, progress reports and exception reports, and supporting commissioner-led readiness reviews and gateway processes Coordinating internal mobilisation activity across Operations, HR, Recruitment, Finance, IT, Data, Compliance, Safeguarding and Quality Mobilising case management systems, reporting tools, data-sharing processes and information governance arrangements in line with justice system requirements Commencing recruitment aligned to contract volumes and locations, working with HR to manage vetting, onboarding, training and TUPE transfers in a compliant, transparent and supportive way Maintaining mobilisation risk, issue and dependency registers, with clear mitigation strategies and escalation routes, and ensuring all activity meets legal, contractual, regulatory, safeguarding and data protection requirements Acting as the initial mobilisation liaison for commissioners, internal leaders, delivery teams and partners prior to appointment of the Services Director Monitoring mobilisation costs against approved budgets, identifying emerging risks related to scope, volume or feasibility, and allocating resources efficiently Working with the Services Director on formal readiness and go-live reviews, ensuring a structured handover to operational teams, and capturing lessons learned to improve organisational mobilisation standards About you You will be a credible, highly organised and resilient professional who has successfully mobilised publicly commissioned services in complex, regulated environments. Proven experience mobilising or transitioning publicly commissioned justice or probation services Strong project and mobilisation management capability in complex, regulated environments Experience working with or alongside MoJ / HMPPS commissioning, assurance or contract management teams A strong understanding of mobilisation lifecycles, readiness criteria and early-life service management Knowledge of justice-sector compliance frameworks including safeguarding, data protection and performance management Proficiency in mobilisation planning and reporting tools (e.g. Microsoft Project or equivalent) A degree in Project Management, Operations, Criminal Justice, Social Policy or a related discipline, or equivalent professional experience Desirable: PRINCE2, PMP or a similar project management qualification What they offer: Our client offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. Other information: Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Mobilisation Manager, Contract Mobilisation Lead, Programme Mobilisation Manager, Implementation Manager, Service Mobilisation Lead, Transition Manager, Service Transition Lead, Change and Implementation Manager, Programme Manager (Justice Services), Operations Mobilisation Manager, Start-up and Commissioning Manager, Service Delivery Implementation Lead. REF-

Development Officer Home-based (UK) with occasional national travel The Organisation Our client provides practical, emotional, and financial support to those experiencing poverty, disadvantage, and social isolation. They are now undertaking an ambitious organisation-wide programme to strengthen and unify standards, governance and workforce expectations across all counselling and psychotherapy services. They are now looking for a Development Officer to join them on a part-time basis, working 22.5 hours per week for an 18 month fixed-term contract. The Benefits - Salary of £32,635 FTE per annum, rising to £36,158 FTE per annum (Pro-rated £19,581 to £21,694.80) - Additional £480 per year home-based allowance - An annual paid leave entitlement of 30 working days plus bank holidays - Up to 6% matched-pension contributions - Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment - Enhanced paid sick leave and paid family leave provisions - Eye care and winter flu jabs vouchers - Cycle to work scheme - Investing in your professional development with ongoing quality training and career development opportunities This is an exciting opportunity for a project or service development professional with experience drafting or co-ordinating policies, frameworks or guidance development to join our client's nationally respected charity. You will have the chance to play a pivotal role in an ambitious organisation-wide programme, building valuable expertise while helping shape the future of therapeutic practice and clinical standards. And, with a part-time schedule of just 22.5 hours per week and a fully home-based setup, you'll have the flexibility to shape your work around life's priorities, creating a healthier balance without compromising on career fulfilment or meaningful work. The Role As a Development Officer, you will support the delivery of our client's programme, helping strengthen and unify standards, frameworks and guidance across counselling and psychotherapy services. Working closely with senior clinical leads, service managers and therapeutic teams, you will help co-ordinate governance processes, consultations and multi-stakeholder working groups that support consistent, high-quality therapeutic practice across the organisation. You will also contribute to the drafting and refinement of policies, supervision models and workforce standards, while supporting research synthesis, implementation guidance and workforce monitoring to help strengthen and unify practice standards across therapeutic services. Additionally, you will: - Maintain project plans, action logs, risk registers and dependency maps - Support reporting to governance forums and senior stakeholders - Co-ordinate feedback processes, consultations and document version control - Support the development of practical tools, templates and implementation resources - Maintain workforce registration and membership tracking data - Co-ordinate learning events, workshops and briefing materials About You To be considered as a Development Officer, you will need: - Strong project management or service development experience - Experience drafting or co-ordinating policies, frameworks or guidance - Strong written communication skills, including report and guidance writing - The ability to analyse and synthesise information from multiple sources - The ability to build positive relationships with clinical and operational leaders - A relevant degree or equivalent experience in a related sector, such as counselling, social care, mental health, clinical governance or service development The closing date for this role is 21st June 2026. Other organisations may call this role Service Development Officer, Clinical Governance Officer, Therapeutic Services Co-ordinator, Counselling Services Officer, Mental Health Project Officer, or Clinical Standards Officer. Our Client's Commitment to Equality, Diversity & Inclusion: Our client is happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for an interview. They also make reasonable adjustments on the job, where required. Our client is committed to Equality, Diversity & Inclusion in all that they do and welcome applications from all sections of the community. Intersectionality is important to them, and they particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because they are committed to increasing the representation of these groups. They know that greater diversity will lead to even greater results for the people they support and strive for their workforce to be truly representative of the diverse communities they support. They offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel costs if you attend an interview in person. So, if you're ready to step into a role with real impact as a Development Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are seeking an experienced Commercial Manager to lead and develop a high-performing commercial team for our client. This is a leadership-focused role responsible for driving commercial performance, protecting margins, improving processes, and ensuring robust commercial governance across projects and contracts. The Role Lead, coach, and develop a commercial team, creating a culture of accountability, professionalism, and continuous improvement. Oversee the full commercial lifecycle, including tendering, pricing, contract management, risk assessment, change control, and project close-out. Provide accurate commercial reporting, forecasting, and analysis to support strategic decision-making. Strengthen commercial systems, processes, and controls to improve efficiency, consistency, and performance. Collaborate with operational and finance teams to ensure effective planning, delivery, and financial management. About You An accomplished commercial leader with experience managing teams within construction, compliance, refurbishment, planned works, fire safety, or social housing environments. Skilled in coaching and developing people, building capability and succession within teams. Commercially astute, with strong knowledge of valuations, variations, final accounts, estimating, and contract administration. Experienced in producing commercial reports, forecasts, cash flow analysis, and risk management information. Confident negotiator with excellent stakeholder management and communication skills. Organised, detail-focused, and able to balance strategic oversight with practical delivery. Qualifications & Experience Degree in Quantity Surveying, Commercial Management, or a related discipline preferred (significant relevant experience will also be considered). Strong understanding of JCT, NEC, and measured term contracts. Professional membership (RICS/CIOB) or progress towards accreditation is advantageous. Experience in commercial process improvement, fire protection works, social housing, or manufacturing/supply-and-install environments would be beneficial. Key Personal Attributes Commercially sharp and solutions-focused. Natural leader who develops people rather than creating dependency. Professional, credible, and confident when engaging with stakeholders. Able to make informed decisions, challenge constructively, and maintain high standards. Calm and effective when managing competing priorities and complex commercial matters. For more information and to apply for this role please contact Paul at Build Recruitment now (url removed) (phone number removed)

Team Manager Service Area: Essex Services Town: Colchester Status: Full-time Contract Type: Fixed Term Total Salary Pro-Rata: £28,500 - £31,500 per annum Closing Date: 21/06/2026 Vacancy Reference Number: 4250 Are you an experienced mental health or social care professional ready to lead on a new crisis service at the interface of A&E and community care? We are recruiting a Clinically Led Team Manager to support the mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. This is a leadership role for an experienced mental health or social care professional. You will combine operational management with clinical oversight to ensure safe, evidence-based and trauma-informed crisis interventions. Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds a relevant mental health or social care qualification. The Role As Team Manager, you will be responsible for the day-to-day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures values and organisational priorities. You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders. The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery. This role requires confidence and professional judgement. This is a fixed-term role until 31/03/2028. About You You will be a qualified and experienced mental health or social care professional who is confident working with high-risk, complex presentations. You will bring credibility within multi-disciplinary settings and be motivated by the opportunity to shape and lead a new crisis service at the interface between hospital and community care. To join us as a Team Manager, you will have: - A recognised professional qualification in mental health or social care (desirable). - Experience supporting people with complex needs within mental health, social work, substance use, or related services. - Experience of managing and supporting staff, ideally within a frontline or clinical environment. - A strong understanding of risk management, safeguarding, and multi-agency working. - The confidence to make sound professional judgements when working with high-risk presentations. - The ability to build and maintain effective relationships with partner agencies, including NHS services, adult social care, and treatment providers. - Experience of monitoring performance and reporting data to managers and commissioners. - Strong organisational skills, with the ability to balance operational demands with quality and safety. You will also bring: - A flexible and innovative approach to service delivery - Determination, resilience, and a genuine passion for improving outcomes for people in crisis - Excellent communication skills, both written and verbal - Confidence using Microsoft Outlook and Word, with familiarity in database or case-management systems So, if you re seeking your next challenge as a Team Manager, please get in touch or apply today. Please note: This post is not suitable for candidates without a professional mental health or social work background. Your Rewards - Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds a relevant mental health or social care qualification. - Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata. - Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation. - 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days). - Benefits include a season ticket loan, pension scheme and life assurance. - Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities. - Continuous training and career development via PXL, our dedicated learning management system. - Access to a 24/7 Employee Assistance programme, including telephone and online access. - A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. - We ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. About Phoenix Futures Phoenix Futures Group is a charity with over 50 years experience and is a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, and we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, with our expertise in psychosocial treatment and support being the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, a sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves, and we ensure equity of opportunity. Interview Process We want you to feel comfortable being your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required. Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a professional, confident Ward Manager who can lead, inspire & oversee the delivery of the very best care. You'll be working 42 hours a week at Cygnet Wallace Hospital . Situated in a residential area of Dundee, Cygnet Wallace Hospital is an 18 bed specialist high dependency complex care service providing assessment and treatment for individuals with learning disabilities, with or without autistic spectrum disorder, as well as complex needs and behaviours. The team can also support those who have additional mental or physical health needs, as well as those who have been detained under the Mental Health (Care and Treatment) (Scotland) Act. We accept emergency referrals and the team are experienced in managing them quickly and efficiently to ensure transition for service users is as smooth as possible. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day Provide the highest standard of nursing care & be a role model to junior staff Co-ordinate all clinical aspects of the ward & ensure co-operation between clinical departments Implement clinical & administrative policies, procedures & regulations Ensure compliance by others of policies, procedures & regulations Support staff through debriefs, appraisals, training, meetings & development of evidence/ research-based practice Participate in the manager's on-call system to provide the first point of contact for ward-based staff, outside of normal working hours Lead by example to ensure consistently high standards of clinical care & documentation Why Cygnet? We'll offer you NHS & employee discount scheme 50% NMC registration renewal paid by Cygnet Most of our sites provide free meals on shift Free parking Bespoke career pathways Salary - £56,238 per annum Plus much more You are Committed to delivering improvement strategies across all aspects of clinical service provision Familiar with in an inpatient setting - preferably acute or forensic settings Experienced in managing change, leadership initiatives, motivating & developing others Open, compassionate, honest & resilient Capable of undertaking audits, developing, following-up & ensuring completion of action plans Well informed of the Mental Health Act 1983 & the latest nursing practices Focused on patient recovery to monitor, manage & reduce risk Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply

Job title: Senior Product Manager Location: Location (hybrid) Contract Own the end-to-end product management of International Online D2C channel - driving the customer experience, conversion, and revenue growth across European, North American, and APAC markets. Translate international customer needs and commercial objectives into a prioritised roadmap spanning three core investment areas: online experience optimisation (closing the conversion gap with UK), post-purchase and local fulfilment (enabling faster delivery via ZEOS and regional distribution), and platform performance (improving site speed, SEO visibility, and determining the long-term platform strategy). Coordinate across a complex dependency landscape - including Global-E, Salesforce Commerce Cloud, and UK platform teams - while partnering closely with UX, Technology, and International commercial stakeholders to balance speed-to-market with technical sustainability. Act as the voice of the international customer: use data, competitive benchmarking, and experimentation to continuously prioritise what drives the most customer and business value, managing trade-offs across markets, categories, and fulfilment models. Champion product-led ways of working - with innovation, experimentation, and collaboration at the heart of the approach. Key accountabilities and measures Ability to interpret customer / market / technology trends and to share views more widely on how they will affect the business and their product space Benchmark against competitors over time and demonstrate they are creating a competitive advantage within the products they work on Facilitate ideation across your stakeholders Create product visions and roadmaps across your focus area and that of other teams in the business to execute Construct in-depth business cases, tailored to meet the needs of stakeholders and the business Manage a roadmap end-to-end that include tech, operations and customer facing elements. Manage dependencies and risks across multiple teams. Regularly present to wider teams and stakeholders, effective at getting stakeholders to fully understand the value of requests and therefore help prioritising their work Think ahead and anticipate requests from stakeholders, get ahead of these by delivering enablers ahead of schedule Contribute to each quarterly prioritisation process and create a hi-level product roadmap, presenting it to wider teams and stakeholders on a regular basis Demonstrate a good level of understanding of the full technology stack and understand how your product interacts with all areas of the business Conduct complex analysis tasks, strategy analysis and benefits realisation using a variety of tools and techniques to suit the complexity and audience Identify risks, issues and opportunities of significant strategic and tactical impact to the business and drives successful business outcomes Capable of leading a team(s) with multiple capabilities to deliver complex customer facing products. Demonstrate the ability to make the right trade-offs in order to deliver products that exceeds customer's expectations and delivers business value You ensure effective objectives and key results are set for all new features Develop clear and compelling value propositions, working with stakeholders to align and agree Lead the process of identifying a variety of possible features / solutions to that address the problem and best reinforce the value proposition Effectively deliver agile product responsibilities in all heartbeat sessions Work with the scrum master to inspect and adapt the teams working practices to suit the product lifecycle optimising value delivery Lead the development of user stories, the development backlog and sprint plan Manage the UAT for your features and prioritise the issues ahead of feature release Identify and use the best analysis methods for your projects. Using deeper dive analysis to proactively identify areas of improvement whether these are quick wins Vs longer term You report on progress against new feature objectives and key results to key stakeholders, communicating decisions/recommendations to optimise or stop new features As a lean and Agile expert; promote new ideas in the team, encourage and facilitate agile working Support members of the team in learning and practising new approaches to internal process and attend heartbeat sessions to provide feedback on what is working and what could be improved Key skills Over 5 years' experience in product management, demonstrating successful development and delivery of product strategies, roadmaps through to product launch and optimisation Extensive experience and passion for the relevant product area and a deep understanding of the customer Excellent technical capability Experience of managing successful delivery in an Agile software environment to deliver customer-led outcomes Excellent communication skills and strong experience in dealing with business stakeholders - relatability to non-technical business users and technical resources Strong line management skills Experience of managing teams located near and offshore Experience of Digital Retail Product Management helpful, but not essential Excellent requirements / competitive analysis skills, pricing and financial planning You are a connector, bringing people together you help make improvements even in areas you do not own. You have the ability to strongly influence decisions you don't own. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Application Security Engineer (London or Bristol) We are HealthHero, Europe's largest digital clinic. Join us at a pivotal moment as we scale our digital healthcare platform across Europe - giving you the chance to shape security at the heart of a fast-growing, AI-driven business. We are recruiting an exciting Application Security Engineer on an initial 12 month fixed term contract, with a view to becoming permanent - based in either our London or Bristol office two days per week. About the role You will own security across the software development lifecycle, embedding automated security testing into CI/CD pipelines and enabling development teams to ship secure code quickly. This role works closely with UK and France engineering teams. As an experienced Application Security Engineer, your working day will include but not be limited to: DevSecOps & Pipeline Security Implement and maintain security testing in GitLab CI pipelines Configure and tune SAST, DAST, dependency scanning, and secrets detection Build automated security gates that balance rigour with delivery velocity Enable self-serve security tooling for development teams Contribute code and patches to security tooling and configurations Secure Development Define and enforce secure coding standards Conduct security-focused code reviews and threat modelling for new features Provide remediation guidance for application vulnerabilities Train and support developers on secure coding practices Vulnerability Management Triage, patch and track application vulnerabilities through to remediation Manage dependency vulnerabilities and upgrade cycles Report on application security posture to senior leadership Risk & Compliance Embed GDPR and healthcare regulatory requirements into development processes Support DCB0129 clinical safety compliance for software changes Support customer security due diligence and audits Support ISO27001:2022 ISMS controls and audit process Key Skills and Experience Essential: 3+ years in application security, DevSecOps, and secure software development Hands-on experience with CI/CD security integration (GitLab CI or similar) Familiarity with SAST/DAST tooling and dependency scanning Understanding of common vulnerabilities (OWASP Top 10) and remediation Previous experience working as a back end or full stack developer Knowledge of GDPR and data protection legislation Strong communicator; able to translate security requirements for developers Desirable: Development background with security focus Familiarity with SIEM platforms (Snowbit, Splunk, Sentinel) Experience with CSPM tooling (Wiz, Prisma Cloud, or similar) Penetration testing or bug bounty experience Experience in regulated environments (healthcare, financial services) Familiarity with threat modelling frameworks (STRIDE, PASTA) About us We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europe's largest digital health provider , delivering 4 million consultations per year. But we're just getting started. We've built a seamless digital clinic that brings body and mind together - from GP appointments and mental health support to long-term condition management. By sitting behind the world's leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it. We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts. We aren't just digitising appointments; we're building the next generation of healthcare. We're creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts. Join us, and help build a next generation health system the world is waiting for. We're proud to be recognised as a which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence. Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. What we offer A full induction training programme, which will be undertaken via Microsoft Teams. An opportunity to work as part of an experienced team who are passionate in their field, supportive, diverse and dynamic. 25 days leave. Bank Holidays and your birthday off as leave. Regular 1-2-1s with your line Manager. 24/7 on-call staff support. Auto-enrolment pension scheme. Health Scheme and access to our Employee Assistance Programme. Life Insurance Scheme. Apply If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. If you have any questions, please contact our Recruitment Team at Hybrid: London or Bristol (There is a requirement to work in the office for a minimum of two days per week) Closing date for applications: Friday 29 May (5pm) Additional information We reserve the right to close this job in the event we receive a sufficient number of applications. Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Job Title: Medical Director & Consultant Psychiatrist Learning Disabilities Service & location: Cygnet Manor (Shirebrook, Nottinghamshire) & Cygnet Views (Matlock, Derbyshire) Professionally Accountable to: Regional Medical Director Managerially Responsible to: Hospital Manager We are seeking an experienced full-time Consultant Psychiatrist who will work at Cygnet Manor & Cygnet Views and provide senior medical cover on our high dependency complex care services for men and women with learning disabilities, associated complex needs and who may have behaviours that challenge. The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines. Cygnet Manor is our 20 bed service for men based in Shirebrook, Nottinghamshire and Cygnet views is our 10 bed service for women in Matlock, Derbyshire This is a full-time position with 0.2 WTE as Medical Director and 0.8 WTE as Consultant Psychiatrist. In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist. At Cygnet, you'll enjoy excellent professional development, shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Main duties and Responsibilities As a Medical Director you will: Ensure optimal clinical outcomes for the people in our care Lead on all aspects of clinical practice & serve as an example of operational excellence Provide leadership for medical staff on both professional and managerial issues whilst monitoring their performance Supervision of all consultants and ensuring consultants are supervising SDs and ASs Provide expert knowledge & support within the service & to the wider team Ensure quality & compliance with internal & external standards & regulations Work with colleagues to provide integrated, whole person treatment & care Coach, mentor & train colleagues Ensure regular communication and meetings with medical staff Assist in recruitment and retention of medical staff to provide a high quality clinical service Ensure that medical staff are involved in hospital clinical governance Work in conjunction with hospital managers to lead on the successful implementation of CQC outcomes for 4, 7 and 9 Chair medical advisory committee meetings and attend Cygnet Medical Directors meetings Liaise with Responsible Officer and Regional Medical Director in respect of concerns about fitness to practice issues for medical staff As a Consultant Psychiatrist you will: Lead on the provision of high quality care to the service users admitted to insert service Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff. Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team Assess referrals & undertake mental state examinations of service users Undertake appropriate investigations, diagnosis & treatment Conduct ward rounds, patient reviews & clinical audits Lead the implementation of risk assessment, risk management & embed clinical governance within the service Supervise reports for Mental Health Act tribunals & managers' hearings & attend hearings Liaise with the Ministry of Justice for transfer of patients and approval of leave as required Good maintenance of patient records To ensure and maintain regular communications with the Site Medical Director and Hospital Manager To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports. Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists. Contribute to insert frequency Telephone On call rota Why Cygnet? We'll offer you Generous annual leave entitlement that increases with length of service 5 days study leave, study budget and in-house CPD/ peer group programme Company paid Life Assurance scheme covering 3x salary Contributory pension scheme Research opportunities to include publishing in The Cygnet Journal (Cygnet's co-produced peer review journal) and joining the Cygnet Research & Development Group Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme Opportunity to lead and participate in QI & Audit initiatives Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card Free meals, on-site parking and EAP support Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy Electric Car Scheme We are looking for someone who is Fully GMC registered & MBBS (or equivalent) qualified Registered on the specialist register (CCT/CESR), Section 12 and AC StatusExperienced & knowledgeable in Learning Disability PsychiatryKnowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of CapacityA first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notesCommitted to continued professional developmentExperience in leadership & management Able to work as part of a multi-disc

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM, 8AM - 5PM & 8AM - 5:30PM) and late (2:30PM - 10:30PM & 3:30PM - 10:30PM) shifts. You will be required to work every other weekend. Temporary cover is required for approximately 2-3 months. Extension due to performance In this position, you will be expected to; - Hold a caseload of 4 key clients and conduct regular key working sessions resulting in personalised Support Plans that promote wellbeing, recovery, and successful move-on - Complete ongoing risk and needs assessments - Work within a psychologically informed environment to facilitate change and support clients with challenging behaviours and complex needs - Work in partnership with multiple agencies including statutory teams, to support the wellbeing of clients - Ensure that the accommodation is properly maintained and support the clients to sustain their tenancy and participate in positive and successful move on - Involve clients in the decisions made about them and encourage participation in the wider community programme of activities and client involvement opportunities - Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations - Ensure the safety and wellbeing of clients in the service at all times, including using safeguarding and emergency alert procedures as applicable - Complete reports following serious incidents and submit to appropriate manager To apply for this role, you must have; - Experience of working with clients with mental health and or drug/alcohol dependency issues - Experience of holding a caseload, conducting support plans, risk assessments and needs assessments - Ability to work with clients whose behaviour may be personally challenging - Ability to establish and maintain professional relationships and boundaries with clients - Experience working in partnership with multi agency teams, including social workers, drug/alcohol support services and mental health professionals - Confidence working in a psychologically informed environment - Ability to demonstrate clear understanding of safeguarding requirements and procedures - Understanding of the importance of discretion and confidentiality in relation to work and maintaining professional boundaries - Effective verbal and written communication skills and the ability to communicate across diverse cultures and backgrounds

We at Qualient solutions looking for Program Manager with BFSI Experience in Birmingham/Sheffield. Job Description : Strategic Program Leadership - Ability to lead multi-year, cross-domain transformation initiatives (infrastructure, cloud, application modernization) at enterprise scale. Stakeholder Navigation - Strong capability to influence and align diverse stakeholders across federated business units, regions, and functions with competing priorities. Governance & Compliance Orientation - Deep understanding of regulatory, risk, and compliance frameworks; ability to embed governance rigor while ensuring delivery momentum. Delivery & Dependency Management - Proven track record of managing complex interdependencies across multiple workstreams, vendors, and internal teams in a bureaucratic setup. Change & Adoption Leadership - Skilled at driving adoption of new platforms, operating models, and processes within risk-averse, highly regulated environments . Communication & Reporting - Ability to synthesize complexity into clear executive-level communication , ensuring transparency and trust with senior leadership. Resilience & Adaptability - High resilience to navigate bureaucracy, shifting priorities, and organizational inertia while maintaining focus on program outcomes and value realization.

Our client is looking for a Business Analyst to join the team on a contract basis. The role will be for 6 months initially, with the chance of extension. Client Details A leader in the research, analytics and education technology sector Description Lead requirements discovery through workshops and stakeholder interviews; translate business needs into application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MS Visio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish and maintain end-to-end traceability from requirements through test scenarios and acceptance criteria; collaborate with business users on test case definition and UAT. Partner with Development, Product, and Operations to design high-ROI, pragmatic solutions; identify opportunities to streamline processes and reduce complexity during consolidation. Conduct opportunity assessments and validate as-is vs. current practice; rationalise duplicative processes and systems to support a unified operating model. Identify, mitigate, and communicate risks, issues, dependencies, and readiness gaps to Project Managers and stakeholders; ensure compliance with GDPR and security standards. Plan and support change management to minimise staff and customer impact, including communications, cutover/runbooks, go-live support, and hypercare. Design and deliver user training and onboarding for new systems/processes; develop training materials and facilitate workshops to drive adoption. Produce high-quality documentation, including BRDs, Process Description Documents (PDD), Solution Design Documents (SDD), integration specifications, data mapping, and operational playbooks. Manage multiple concurrent workstreams, maintaining clear, proactive communication and stakeholder alignment across short, medium and long-term deliverables. Profile 7+ years in Technical Business Analysis or Business Analysis with demonstrable experience delivering large-scale integrations, system consolidation, data migration, business change and process improvement initiatives. Strong understanding of SDLC and project management methodologies (Agile/Scrum and Waterfall), with experience operating within hybrid delivery. Proficiency in business process analysis and improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MS Visio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention to detail and accuracy. Ability to multi-task and respond to changing priorities while maintaining accuracy; ability to work independently and as part of a team. Experience with Atlassian tools (Jira, Confluence) for backlog management, documentation, and traceability. Strong risk, dependency, and change management capabilities focused on minimising operational and customer impact during transition. Knowledge of data privacy, security, and compliance requirements (including GDPR) in the context of system integrations and migrations. Job Offer Competitive daily rate of £400 - £450 per day depending on experience This role is inside IR35