Customer Success Manager- Staines/ Hybrid- 6 Months- £300-£320 Umbrella A global enterprise SaaS company are looking for an experienced Customer Success Manager to join their team on an initial 6 month assignment. The role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensuring successful execution of training plans, while developing expertise to influence larger-scale engagements over time. Responsibilities: Be a training & adoption expert to recommend and to promote resources, offerings and programs to help customers achieve their goals. Manage customer activities among the Account Executives, Services Account Executives and Customer Success Managers and Services Account Executives to deliver on the plan and to support the timely burn down of pre-paid training Monitoring training health and execution for key and growth accounts, by mapping out solutions to improve on outcomes, and be able to consistently monitor key performance metrics to assess overall training health and effectively address escalations as they arise. Play an active role in participate in regional strategies Collaborate with GTM teams to support internal projects and ongoing improvement efforts, aiming to enhance programs, streamline processes, improve resources for customers, and advance internal initiatives to address changing needs. Skills/ Experience: Bachelor's degree or equivalent experience. 3-5 years of experience in account management, customer success, training coordination, or related field. Experience in a matrixed, global organization. Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders. Ability to manage multiple accounts and deliverables in parallel. Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals. A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders. Experience incorporating analysis and reporting into programs. Strong organizational skills and attention to detail. Customer-centric mindset with problem-solving orientation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 19, 2026
Contractor
Customer Success Manager- Staines/ Hybrid- 6 Months- £300-£320 Umbrella A global enterprise SaaS company are looking for an experienced Customer Success Manager to join their team on an initial 6 month assignment. The role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensuring successful execution of training plans, while developing expertise to influence larger-scale engagements over time. Responsibilities: Be a training & adoption expert to recommend and to promote resources, offerings and programs to help customers achieve their goals. Manage customer activities among the Account Executives, Services Account Executives and Customer Success Managers and Services Account Executives to deliver on the plan and to support the timely burn down of pre-paid training Monitoring training health and execution for key and growth accounts, by mapping out solutions to improve on outcomes, and be able to consistently monitor key performance metrics to assess overall training health and effectively address escalations as they arise. Play an active role in participate in regional strategies Collaborate with GTM teams to support internal projects and ongoing improvement efforts, aiming to enhance programs, streamline processes, improve resources for customers, and advance internal initiatives to address changing needs. Skills/ Experience: Bachelor's degree or equivalent experience. 3-5 years of experience in account management, customer success, training coordination, or related field. Experience in a matrixed, global organization. Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders. Ability to manage multiple accounts and deliverables in parallel. Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals. A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders. Experience incorporating analysis and reporting into programs. Strong organizational skills and attention to detail. Customer-centric mindset with problem-solving orientation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sustainability Digital Programme Manager - FMCG - Merger & Acquisitions My global FMCG client who is is undergoing a journey of integration & merger across functional processes, data & systems following a global acquisition across functional processes, data & systems and looking for Sustainability Digital Manager who will provide technical expertise to support the Global Function Integration Design Team to promote standardisation, simplification, digitisation and rationalisation of the technology estate to drive business value with a focus on sustainability YOU MUST HAVE EXPERIENCE OF MANAGING SUSTAINABILITY FOCUSED PROJECTS TO BE CONSIDERED FOR THIS ROLE This Sustainability role will be working to support the Sustainability Function IDT & Sustainability Technical Blueprint via oversight of project execution of the Data & Systems that will be managed by multiple project managers. As The Sustainability Digital Co-Pilot, you will be representing snacking sustainability digital technology in cross segment/corporate projects/programs and will be the digital enabler for business-as-usual needs of Sustainability associates. Essential Skills Previous in-depth experience of sustainability (Packaging/Operations/Logistics/Ingredients/Human Rights. Has worked on merger & acquisition technology integration projects Experience of working within the FMCG sector Bachelor's degree in IT or Business Management, demonstrated experience may be considered in lieu of degree. 5+ years of technical experience with special focus in designing and deploying sustainability systems and tools, along with their integration with data and analytics and ERP technologies System architecture and security teams collaboration and engagement Experience in managing large software implementation projects with multiple integration's and dependencies with other projects/programs Ability to deliver compelling and confident presentations centred on system development and design and its value connection to process Has worked at a global scale A focus on data mergers Can oversee multiple projects Excellent communicator who can alter their comms style to different audiences Ability to develop trusted relationships across internal technical and business stakeholder groups Key Tasks Supports the Global Function IDT (Integration Design Team) to define technology solutions that cater for the segment needs. Applies business mindset to support the definition of how technology can enable the target business processes, driving standardisation of target architecture and rationalisation of systems. Manages complex stakeholders: senior leaders, Global Function IDTs, regional leaders, leaders and senior leaders from other segments/ divisions. Portfolio and Governance: Participates in Digital council meetings. Monitors and guides architecture portfolio from a sustainability perspective. Oversight of the execution through multiple project managers of our client's Sustainability -Data & Systems projects. Communicate our challenges, strengths, and performance to senior stakeholders. Unlock conflicts, issues & risks for the project managers working on the execution projects. Bridge between the Sustainability business partners & Tech Blueprint, Sustainability Mission Control Team & the cross company transformation programs and represent Sustainability Digital Technology across all of those work-streams. The role can be worked fully remotely from the UK and is to cover maternity leave. Due to the nature of the role you must be able to start in May 26 and hit the ground running This is a great opportunity so don't delay and apply ASAP as I have interview slots ready to be filled. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 18, 2026
Contractor
Sustainability Digital Programme Manager - FMCG - Merger & Acquisitions My global FMCG client who is is undergoing a journey of integration & merger across functional processes, data & systems following a global acquisition across functional processes, data & systems and looking for Sustainability Digital Manager who will provide technical expertise to support the Global Function Integration Design Team to promote standardisation, simplification, digitisation and rationalisation of the technology estate to drive business value with a focus on sustainability YOU MUST HAVE EXPERIENCE OF MANAGING SUSTAINABILITY FOCUSED PROJECTS TO BE CONSIDERED FOR THIS ROLE This Sustainability role will be working to support the Sustainability Function IDT & Sustainability Technical Blueprint via oversight of project execution of the Data & Systems that will be managed by multiple project managers. As The Sustainability Digital Co-Pilot, you will be representing snacking sustainability digital technology in cross segment/corporate projects/programs and will be the digital enabler for business-as-usual needs of Sustainability associates. Essential Skills Previous in-depth experience of sustainability (Packaging/Operations/Logistics/Ingredients/Human Rights. Has worked on merger & acquisition technology integration projects Experience of working within the FMCG sector Bachelor's degree in IT or Business Management, demonstrated experience may be considered in lieu of degree. 5+ years of technical experience with special focus in designing and deploying sustainability systems and tools, along with their integration with data and analytics and ERP technologies System architecture and security teams collaboration and engagement Experience in managing large software implementation projects with multiple integration's and dependencies with other projects/programs Ability to deliver compelling and confident presentations centred on system development and design and its value connection to process Has worked at a global scale A focus on data mergers Can oversee multiple projects Excellent communicator who can alter their comms style to different audiences Ability to develop trusted relationships across internal technical and business stakeholder groups Key Tasks Supports the Global Function IDT (Integration Design Team) to define technology solutions that cater for the segment needs. Applies business mindset to support the definition of how technology can enable the target business processes, driving standardisation of target architecture and rationalisation of systems. Manages complex stakeholders: senior leaders, Global Function IDTs, regional leaders, leaders and senior leaders from other segments/ divisions. Portfolio and Governance: Participates in Digital council meetings. Monitors and guides architecture portfolio from a sustainability perspective. Oversight of the execution through multiple project managers of our client's Sustainability -Data & Systems projects. Communicate our challenges, strengths, and performance to senior stakeholders. Unlock conflicts, issues & risks for the project managers working on the execution projects. Bridge between the Sustainability business partners & Tech Blueprint, Sustainability Mission Control Team & the cross company transformation programs and represent Sustainability Digital Technology across all of those work-streams. The role can be worked fully remotely from the UK and is to cover maternity leave. Due to the nature of the role you must be able to start in May 26 and hit the ground running This is a great opportunity so don't delay and apply ASAP as I have interview slots ready to be filled. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: Change Manager Location: Remote (possibility of having to visit one of the UK offices if required) Contract Length: 10 months Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are looking for a highly skilled and experienced Change Manager to join our dynamic team. In this pivotal role, you will be instrumental in driving successful change initiatives across our organization, ensuring seamless transitions and maximizing employee adoption. Responsibilities: Develop and implement comprehensive change management strategies and plans Conduct change impact assessments and readiness analyses Identify and manage stakeholder groups, developing tailored communication plans Create and deliver training programs to support new processes, systems, and behaviors Monitor change adoption and identify potential resistance, developing mitigation strategies Collaborate closely with project managers, senior leadership, and employees at all levels Track and report on change management progress and outcomes Foster a culture of continuous improvement and adaptability within the organization Requirements: Proven experience as a Change Manager within a complex, global organization Strong understanding of change management principles, methodologies and tools (e.g., ADKAR, Prosci) Exceptional communication, interpersonal, and presentation skills Ability to influence and engage stakeholders at all levels Strong analytical and problem-solving abilities Demonstrated ability to manage multiple priorities and deliver results Relevant certifications (e.g., Prosci Change Management Certification) are a plus but not essential Ready to take on a challenging and rewarding role? Apply now! We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.
May 14, 2026
Contractor
Job Title: Change Manager Location: Remote (possibility of having to visit one of the UK offices if required) Contract Length: 10 months Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are looking for a highly skilled and experienced Change Manager to join our dynamic team. In this pivotal role, you will be instrumental in driving successful change initiatives across our organization, ensuring seamless transitions and maximizing employee adoption. Responsibilities: Develop and implement comprehensive change management strategies and plans Conduct change impact assessments and readiness analyses Identify and manage stakeholder groups, developing tailored communication plans Create and deliver training programs to support new processes, systems, and behaviors Monitor change adoption and identify potential resistance, developing mitigation strategies Collaborate closely with project managers, senior leadership, and employees at all levels Track and report on change management progress and outcomes Foster a culture of continuous improvement and adaptability within the organization Requirements: Proven experience as a Change Manager within a complex, global organization Strong understanding of change management principles, methodologies and tools (e.g., ADKAR, Prosci) Exceptional communication, interpersonal, and presentation skills Ability to influence and engage stakeholders at all levels Strong analytical and problem-solving abilities Demonstrated ability to manage multiple priorities and deliver results Relevant certifications (e.g., Prosci Change Management Certification) are a plus but not essential Ready to take on a challenging and rewarding role? Apply now! We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Supervisor to join the team located in London. About the Role: As a CBRE Critical Services Supervisor, you will oversee the team that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team. Review work logs and outstanding items through the in-house system to ensure completion. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones. Assist with the development of critical services training programs. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades. Confirm all out-of-line situations are documented with incident reports. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. Person Specification: High School Diploma or GED with 5+ years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition). Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Oct 04, 2025
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Supervisor to join the team located in London. About the Role: As a CBRE Critical Services Supervisor, you will oversee the team that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team. Review work logs and outstanding items through the in-house system to ensure completion. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones. Assist with the development of critical services training programs. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades. Confirm all out-of-line situations are documented with incident reports. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. Person Specification: High School Diploma or GED with 5+ years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition). Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
