Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Waterlooville store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary maternity cover position - 20 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Oct 07, 2025
Full time
Retail Sales Assistant - Jollyes Pets - Waterlooville. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Waterlooville store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, temporary maternity cover position - 20 hours per week About Jollyes Pets Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Fitness Instructor - S25 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Operations Manager Would you like the opportunity to combine your love of fitness and travelling? Mark Warner invites you to join our team as a Fitness Instructor, where your passion becomes your job and your workplace becomes one of our beautiful Mediterranean resorts! As Fitness Instructor, you will play a vital role in enhancing the offerings of our resorts. In this dynamic role you will have the freedom to showcase your unique skills and qualifications by curating a diverse and exciting weekly activity programme. Your responsibilities will include organising invigorating walks/runs, circuits, and a wide range of classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more. Additionally, you will run regular group activities including volleyball, water polo and football, catering to our active and energetic guests. If you possess enthusiasm, an outgoing personality and a passion for fitness, this opportunity is for you! And it's not just about the role you play and the stunning locations; it's the people who make our team exceptional. Join a community of like-minded individuals who share your enthusiasm for fitness. You'll forge lifelong friendships, create long-lasting memories, and be part of a team that feels like a family. Requirements Level 2 Fitness/Gym Instructor, YMCA Studio Instructor, Exercise to Music or equivalent qualification Sports leadership or coaching qualifications desired Experience delivering group classes Valid first aid certificate UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account Main Responsibilities Plan and deliver a varied fitness timetable including the following: walks/runs, circuits and classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more Arrange and lead various group activities such as beach volleyball, badminton, water polo, table tennis and 5-a-side football Follow the Mark Warner standard operating procedures Maintain an excellent standard of customer service Ensure classes are safe and are ability-appropriate for guests Please note this job description is a general overview of the role, please see our full job description for more details. Package Mark Warner ensures that all your needs are met for a successful season in the sun! We are always looking to enhance our staff benefits so to ensure our package is up to date, please see our website, or contact the recruitment department.
Oct 06, 2025
Full time
Fitness Instructor - S25 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Operations Manager Would you like the opportunity to combine your love of fitness and travelling? Mark Warner invites you to join our team as a Fitness Instructor, where your passion becomes your job and your workplace becomes one of our beautiful Mediterranean resorts! As Fitness Instructor, you will play a vital role in enhancing the offerings of our resorts. In this dynamic role you will have the freedom to showcase your unique skills and qualifications by curating a diverse and exciting weekly activity programme. Your responsibilities will include organising invigorating walks/runs, circuits, and a wide range of classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more. Additionally, you will run regular group activities including volleyball, water polo and football, catering to our active and energetic guests. If you possess enthusiasm, an outgoing personality and a passion for fitness, this opportunity is for you! And it's not just about the role you play and the stunning locations; it's the people who make our team exceptional. Join a community of like-minded individuals who share your enthusiasm for fitness. You'll forge lifelong friendships, create long-lasting memories, and be part of a team that feels like a family. Requirements Level 2 Fitness/Gym Instructor, YMCA Studio Instructor, Exercise to Music or equivalent qualification Sports leadership or coaching qualifications desired Experience delivering group classes Valid first aid certificate UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account Main Responsibilities Plan and deliver a varied fitness timetable including the following: walks/runs, circuits and classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more Arrange and lead various group activities such as beach volleyball, badminton, water polo, table tennis and 5-a-side football Follow the Mark Warner standard operating procedures Maintain an excellent standard of customer service Ensure classes are safe and are ability-appropriate for guests Please note this job description is a general overview of the role, please see our full job description for more details. Package Mark Warner ensures that all your needs are met for a successful season in the sun! We are always looking to enhance our staff benefits so to ensure our package is up to date, please see our website, or contact the recruitment department.
Fitness Instructor - S26 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Operations Manager Would you like the opportunity to combine your love of fitness and travelling? Mark Warner invites you to join our team as a Fitness Instructor, where your passion becomes your job and your workplace becomes one of our beautiful Mediterranean resorts! As Fitness Instructor, you will play a vital role in enhancing the offerings of our resorts. In this dynamic role you will have the freedom to showcase your unique skills and qualifications by curating a diverse and exciting weekly activity programme. Your responsibilities will include organising invigorating walks/runs, circuits, and a wide range of classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more. Additionally, you will run regular group activities including volleyball, water polo and football, catering to our active and energetic guests. If you possess enthusiasm, an outgoing personality and a passion for fitness, this opportunity is for you! And it's not just about the role you play and the stunning locations; it's the people who make our team exceptional. Join a community of like-minded individuals who share your enthusiasm for fitness. You'll forge lifelong friendships, create long-lasting memories, and be part of a team that feels like a family. Requirements Level 2 Fitness/Gym Instructor, YMCA Studio Instructor, Exercise to Music or equivalent qualification Sports leadership or coaching qualifications desired Experience delivering group classes Valid first aid certificate UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account Main Responsibilities Plan and deliver a varied fitness timetable including the following: walks/runs, circuits and classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more Arrange and lead various group activities such as beach volleyball, badminton, water polo, table tennis and 5-a-side football Follow the Mark Warner standard operating procedures Maintain an excellent standard of customer service Ensure classes are safe and are ability-appropriate for guests Please note this job description is a general overview of the role, please see our full job description for more details. Package Mark Warner ensures that all your needs are met for a successful season in the sun! We are always looking to enhance our staff benefits so to ensure our package is up to date, please see our website, or contact the recruitment department.
Oct 03, 2025
Full time
Fitness Instructor - S26 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Operations Manager Would you like the opportunity to combine your love of fitness and travelling? Mark Warner invites you to join our team as a Fitness Instructor, where your passion becomes your job and your workplace becomes one of our beautiful Mediterranean resorts! As Fitness Instructor, you will play a vital role in enhancing the offerings of our resorts. In this dynamic role you will have the freedom to showcase your unique skills and qualifications by curating a diverse and exciting weekly activity programme. Your responsibilities will include organising invigorating walks/runs, circuits, and a wide range of classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more. Additionally, you will run regular group activities including volleyball, water polo and football, catering to our active and energetic guests. If you possess enthusiasm, an outgoing personality and a passion for fitness, this opportunity is for you! And it's not just about the role you play and the stunning locations; it's the people who make our team exceptional. Join a community of like-minded individuals who share your enthusiasm for fitness. You'll forge lifelong friendships, create long-lasting memories, and be part of a team that feels like a family. Requirements Level 2 Fitness/Gym Instructor, YMCA Studio Instructor, Exercise to Music or equivalent qualification Sports leadership or coaching qualifications desired Experience delivering group classes Valid first aid certificate UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account Main Responsibilities Plan and deliver a varied fitness timetable including the following: walks/runs, circuits and classes such as aerobics, stretch, LBT, HIIT, Aqua Fit, Ab Attack and more Arrange and lead various group activities such as beach volleyball, badminton, water polo, table tennis and 5-a-side football Follow the Mark Warner standard operating procedures Maintain an excellent standard of customer service Ensure classes are safe and are ability-appropriate for guests Please note this job description is a general overview of the role, please see our full job description for more details. Package Mark Warner ensures that all your needs are met for a successful season in the sun! We are always looking to enhance our staff benefits so to ensure our package is up to date, please see our website, or contact the recruitment department.
Activity Manager - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Operations Manager SALARY: Up to £1800 PCM gross + Shared accommodation + flights, meals + great overall package. JOB DETAILS: This is one of the most senior overseas positions on our team. It is a full-on, full-season role from early April to mid-November, and you will need to meet with all the details below to be considered. You must be friendly, approachable, enthusiastic, and mature with solid leadership skills. The ideal candidate for this role will bring considerable managerial experience within the active sports environment. You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience. This will require the perfect combination of solid interpersonal skills and a friendly, approachable, outgoing personality. You will utilise your resort team and the facilities to create a fantastic holiday experience. This will be at the centre of everything you do. You'll ensure your team is a visible presence around the resort. Efficient, reliable, assertive, and conscientious, the team will keep an open line of communication with our guests to maintain excellent rapport. This is a challenging role, so anyone stepping into this role must be highly charismatic. If you are looking for a rewarding career and you are someone who thrives under pressure, this could be the role for you. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Create and implement a comprehensive, multifaceted working activity programme. Ensure that your team consistently delivers on our promises. Continuously challenge and drive your team to achieve/exceed all set quality targets for service and instruction. Continually monitor the services provided by suppliers and take actions to ensure the continued improvement of service initiatives. Set, monitor, and control the active operational budget and financial accounting for the resort. Train, motivate and appraise the active team to ensure the highest levels of instruction. Coordinate and deliver training for the development of your active team. Assist in the management, development, and motivation of all resort staff. Provide continued one to one and group training sessions throughout the season. Set and monitor objectives, carry out appraisals and provide regular feedback for all direct reports. Deal with any grievance/disciplinary issues appropriately and according to Neilson procedures. Coordinate all staff accommodation - liaise with housekeeping for linen, maintenance for repairs and with local owners throughout the season. Accurately conduct Health and Safety, Quality Audits and operational paperwork as requested. Formulate action plans to resolve and prevent any problems. Set up and monitor Key Performance Indicators. Overall responsibility for the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the ordering and tracking of all operational equipment. Develop positive working relationships across all departments, resorts and in the UK office. Maintain excellent customer service and ensure the highest health and safety standards are followed. Create an environment that is always safe for both staff and guests. Oversee the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the appearance of the Neilson Active sites ensuring they always meet guest expectations. Liaise regularly with your General Manager. Organise your teamwork rotas around qualifications and session ratios. Lead your team by example to ensure a smooth daily set-up and pack-down. Ensure that your team is proactively assisting guests to use Neilson equipment. Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. Update and adapt your centre-specific operating procedure manual as required. Ensure you stay up to date with local legislation and that the operation always aligns with these laws. Monitor all aspects of the operation for any risk and update your report daily if required. Coordinate with all departments and support with hosting social events and deliver briefings. Be prepared to move between resorts if required by the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers: As the first point of guest contact, you will ensure that your team are confident to consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. To coordinate the set-up of active departments and hotel at the start of the season and the pack down of the resort at the end of the season. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Management and customer service experience. Budgeting and money handling experience. Previous responsibility for health and safety standards. Extensive understanding of the RYA, the BWSW syllabus and the Neilson programme. Royal Yachting Association (RYA) - Windsurfing or Dinghy Instructor qualification - (Including a Power Boat Level 2 certificate) - Highly beneficial. One or more of the following qualifications - Senior Dinghy/Windsurf instructor - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor - Highly beneficial. MIAS Bike Leader Level 2 - Highly beneficial. LTA or RPT Level 1 or above - Highly beneficial. BWSW Level 2 Coach & SBD2 - Highly beneficial. Level 2 Fitness Instructor & any additional disciplines - Highly beneficial. A solid understanding and knowledge covering the use of resort equipment and the associated safety procedures. Excellent communication and interpersonal skills. To be fun, engaging, safety conscious and informative. The ability to work well under pressure in a fast-paced environment. A dynamic and flexible approach to adapting weather conditions. Strong organisational and time management skills. Flexible to work all the required hours to get the job done well. To be skilled in safety procedures and on-water rescue practice. In-depth understanding of current developments associated with activities provided by Neilson. Knowledge and understanding of child protection. Computer literate with a working knowledge of Microsoft Office. Ability to understand the pros & cons of each activity from a working staff perspective to pre-empt any potential issues/hazards. The ability to confidently hold a conversation and instruct in English. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time . click apply for full job details
Oct 01, 2025
Full time
Activity Manager - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Operations Manager SALARY: Up to £1800 PCM gross + Shared accommodation + flights, meals + great overall package. JOB DETAILS: This is one of the most senior overseas positions on our team. It is a full-on, full-season role from early April to mid-November, and you will need to meet with all the details below to be considered. You must be friendly, approachable, enthusiastic, and mature with solid leadership skills. The ideal candidate for this role will bring considerable managerial experience within the active sports environment. You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience. This will require the perfect combination of solid interpersonal skills and a friendly, approachable, outgoing personality. You will utilise your resort team and the facilities to create a fantastic holiday experience. This will be at the centre of everything you do. You'll ensure your team is a visible presence around the resort. Efficient, reliable, assertive, and conscientious, the team will keep an open line of communication with our guests to maintain excellent rapport. This is a challenging role, so anyone stepping into this role must be highly charismatic. If you are looking for a rewarding career and you are someone who thrives under pressure, this could be the role for you. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Create and implement a comprehensive, multifaceted working activity programme. Ensure that your team consistently delivers on our promises. Continuously challenge and drive your team to achieve/exceed all set quality targets for service and instruction. Continually monitor the services provided by suppliers and take actions to ensure the continued improvement of service initiatives. Set, monitor, and control the active operational budget and financial accounting for the resort. Train, motivate and appraise the active team to ensure the highest levels of instruction. Coordinate and deliver training for the development of your active team. Assist in the management, development, and motivation of all resort staff. Provide continued one to one and group training sessions throughout the season. Set and monitor objectives, carry out appraisals and provide regular feedback for all direct reports. Deal with any grievance/disciplinary issues appropriately and according to Neilson procedures. Coordinate all staff accommodation - liaise with housekeeping for linen, maintenance for repairs and with local owners throughout the season. Accurately conduct Health and Safety, Quality Audits and operational paperwork as requested. Formulate action plans to resolve and prevent any problems. Set up and monitor Key Performance Indicators. Overall responsibility for the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the ordering and tracking of all operational equipment. Develop positive working relationships across all departments, resorts and in the UK office. Maintain excellent customer service and ensure the highest health and safety standards are followed. Create an environment that is always safe for both staff and guests. Oversee the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the appearance of the Neilson Active sites ensuring they always meet guest expectations. Liaise regularly with your General Manager. Organise your teamwork rotas around qualifications and session ratios. Lead your team by example to ensure a smooth daily set-up and pack-down. Ensure that your team is proactively assisting guests to use Neilson equipment. Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. Update and adapt your centre-specific operating procedure manual as required. Ensure you stay up to date with local legislation and that the operation always aligns with these laws. Monitor all aspects of the operation for any risk and update your report daily if required. Coordinate with all departments and support with hosting social events and deliver briefings. Be prepared to move between resorts if required by the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers: As the first point of guest contact, you will ensure that your team are confident to consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. To coordinate the set-up of active departments and hotel at the start of the season and the pack down of the resort at the end of the season. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Management and customer service experience. Budgeting and money handling experience. Previous responsibility for health and safety standards. Extensive understanding of the RYA, the BWSW syllabus and the Neilson programme. Royal Yachting Association (RYA) - Windsurfing or Dinghy Instructor qualification - (Including a Power Boat Level 2 certificate) - Highly beneficial. One or more of the following qualifications - Senior Dinghy/Windsurf instructor - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor - Highly beneficial. MIAS Bike Leader Level 2 - Highly beneficial. LTA or RPT Level 1 or above - Highly beneficial. BWSW Level 2 Coach & SBD2 - Highly beneficial. Level 2 Fitness Instructor & any additional disciplines - Highly beneficial. A solid understanding and knowledge covering the use of resort equipment and the associated safety procedures. Excellent communication and interpersonal skills. To be fun, engaging, safety conscious and informative. The ability to work well under pressure in a fast-paced environment. A dynamic and flexible approach to adapting weather conditions. Strong organisational and time management skills. Flexible to work all the required hours to get the job done well. To be skilled in safety procedures and on-water rescue practice. In-depth understanding of current developments associated with activities provided by Neilson. Knowledge and understanding of child protection. Computer literate with a working knowledge of Microsoft Office. Ability to understand the pros & cons of each activity from a working staff perspective to pre-empt any potential issues/hazards. The ability to confidently hold a conversation and instruct in English. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time . click apply for full job details
Children's Activity Leader - S25 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Childcare Manager The amazing lifestyle and location that comes with the job offers the perfect opportunity for those looking for an adventure this summer. We are looking for outgoing, enthusiastic and passionate staff to join the team. This active role will suit lively, dynamic individuals with a flair for outdoor activities. As a member of our childcare team you will ensure all children have a fun, safe and exhilarating action-packed holiday. Each day you'll help create an exciting, stimulating and imaginative programme involving a mixture of fun indoor and outdoor activities to ensure the children have a holiday of a lifetime. Working to a weekly rota we operate a key worker system, implement strict ratios, split our children into age-related children's clubs and look for daily structure and in this role caring for children from 6 to 17 years. The clubs we have are 6yr-9yr Junior Club, 10yr-13yr Kidz Club & 14yr-17yr Indy Club. Main Responsibilities Deliver the highest level of childcare Create and develop an attractive, safe and stimulating environment Tailor-make weekly, age-appropriate, exciting activity plans Operate to the highest standard of health and safety Ensure Mark Warner standards are upheld Maintain a high level of customer service Additional Duties Ensure the childcare toys and equipment are clean, safe and functional Build excellent relationships with colleagues, parents and children Participate in evening duties and activities Supervise children at play (indoor and outdoor), various activities and experiences Where appropriate, participate in a 'Key worker' system and take a special interest in a specified number of children Observe each child's progress; report on achievements, looking for progression and continuity Ensure the appearance of the childcare is smart, tidy and professional Maintain a professional and smart appearance Follow the rota, as outlined by your manager Work to promote additional revenue activities, and limit costs where possible Attend end of week presentations to give out certificates to children Extra duties around resort where needed Assist with the general operation of the waterfront and resort Skills & Abilities Excellent people skills, especially with children Strong team player Strong swimming Organised, flexible and proactive Fluent in English Good problem solving Requirements Degree in Education, Sports or Level 1 or 2 Coaching which involved full time placements with sole responsibility of children Experience working with children from 6 to 17 years Valid Full or Emergency Paediatric First Aid Certificate Enhanced DBS (we can arrange) UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account This job description is a general overview of the role, there may be additional responsibilities and duties which will be made clear to you by your manager. We are always looking to enhance our staff package and benefits, to ensure the information is up to date, please see our website, or contact the recruitment department.
Oct 01, 2025
Full time
Children's Activity Leader - S25 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Childcare Manager The amazing lifestyle and location that comes with the job offers the perfect opportunity for those looking for an adventure this summer. We are looking for outgoing, enthusiastic and passionate staff to join the team. This active role will suit lively, dynamic individuals with a flair for outdoor activities. As a member of our childcare team you will ensure all children have a fun, safe and exhilarating action-packed holiday. Each day you'll help create an exciting, stimulating and imaginative programme involving a mixture of fun indoor and outdoor activities to ensure the children have a holiday of a lifetime. Working to a weekly rota we operate a key worker system, implement strict ratios, split our children into age-related children's clubs and look for daily structure and in this role caring for children from 6 to 17 years. The clubs we have are 6yr-9yr Junior Club, 10yr-13yr Kidz Club & 14yr-17yr Indy Club. Main Responsibilities Deliver the highest level of childcare Create and develop an attractive, safe and stimulating environment Tailor-make weekly, age-appropriate, exciting activity plans Operate to the highest standard of health and safety Ensure Mark Warner standards are upheld Maintain a high level of customer service Additional Duties Ensure the childcare toys and equipment are clean, safe and functional Build excellent relationships with colleagues, parents and children Participate in evening duties and activities Supervise children at play (indoor and outdoor), various activities and experiences Where appropriate, participate in a 'Key worker' system and take a special interest in a specified number of children Observe each child's progress; report on achievements, looking for progression and continuity Ensure the appearance of the childcare is smart, tidy and professional Maintain a professional and smart appearance Follow the rota, as outlined by your manager Work to promote additional revenue activities, and limit costs where possible Attend end of week presentations to give out certificates to children Extra duties around resort where needed Assist with the general operation of the waterfront and resort Skills & Abilities Excellent people skills, especially with children Strong team player Strong swimming Organised, flexible and proactive Fluent in English Good problem solving Requirements Degree in Education, Sports or Level 1 or 2 Coaching which involved full time placements with sole responsibility of children Experience working with children from 6 to 17 years Valid Full or Emergency Paediatric First Aid Certificate Enhanced DBS (we can arrange) UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account This job description is a general overview of the role, there may be additional responsibilities and duties which will be made clear to you by your manager. We are always looking to enhance our staff package and benefits, to ensure the information is up to date, please see our website, or contact the recruitment department.
