Job Title: Sales Development Representative (SDR) / Business Development Representative (BDR) Location: South East, England Salary: Competitive Job Type: Full Time, Permanent, 37.5 hours per week Join a Growing Business in Recycling, Sustainability & Waste Management Pearce Recycling Group and Pearce Compaction Systems are seeking ambitious Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) to help drive our next stage of growth. Established for over 150 years, Pearce is a family-owned recycling and manufacturing business that helps organisations across the UK improve their recycling performance, reduce waste costs and achieve their sustainability objectives. From total waste management and recycling services to industry-leading waste compactors and balers, we provide practical solutions that deliver measurable environmental and commercial benefits to our customers. This is an exciting opportunity to join a growing organisation operating at the heart of the circular economy. About the role: You'll be responsible for identifying and engaging new business opportunities across a wide range of sectors including manufacturing, logistics, retail, distribution, hospitality, local government and commercial property. Working closely with our sales and operational teams, you'll build a pipeline of qualified opportunities for our recycling services and compaction equipment divisions. Key Responsibilities Research and identify prospective customers across target sectors. Conduct outbound prospecting via phone, email, LinkedIn, site visits and other channels. Generate qualified meetings and sales opportunities. Build and maintain a healthy sales pipeline within our CRM. Understand customer waste management challenges and identify suitable solutions. Support the sales team in progressing opportunities through the sales cycle. Develop relationships with decision-makers including Operations Directors, Facilities Managers, Sustainability Managers and Procurement teams. Consistently achieve activity, meeting and pipeline targets. Stay informed on industry trends, sustainability initiatives and waste legislation. About you: Entry-Level SDR Ideal for graduates or candidates looking to build a career in B2B sales. Requirements: Excellent communication skills. Confidence speaking with senior decision-makers. Positive attitude and willingness to learn. Strong organisation and time management. Resilient, motivated and target-driven. Experience in customer service, retail, hospitality or outbound calling is beneficial but not essential. Mid-Level BDR Ideal for candidates with previous business development, SDR, telesales or inside sales experience. Requirements: 2+ years of B2B sales, SDR or business development experience. Proven track record of generating leads and appointments. Experience managing a sales pipeline and CRM. Strong commercial awareness and consultative selling skills. Ability to engage confidently with senior stakeholders. Experience within waste management, facilities management, environmental services, manufacturing or industrial sectors would be advantageous. What We Offer Competitive salary and uncapped commission structure. Clear progression path into Account Management or Business Development Manager roles. Ongoing sales and product training. Opportunity to work within a growing sustainability-focused sector. Supportive family-business culture with long-term career opportunities. Modern CRM and sales tools. Pension scheme and additional company benefits such as health care cash plans, enhanced holiday, retailer discounts and more. Why Join Pearce? At Pearce, we're passionate about helping organisations recycle more, waste less and operate more sustainably. You'll be joining a business with a strong reputation, a loyal customer base and an ambitious growth strategy. Most importantly, you'll be part of a team making a real difference to the UK's environmental future while building a rewarding career in sales. If you're ambitious, commercially minded and excited by the opportunity to help businesses improve their sustainability performance, we'd love to hear from you. Please note: The company is not able to offer sponsorship or relocation assistance for this role so candidates must already possess the right to live and work in the UK to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience, qualifications, and job titles of: Sales Executive, Lead Generation Specialist, Sales Advisor, External Sales, Sales Person, Business Development, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, New Business Executive, Key Sales, Sales Specialist, Outbound Sales, Sales Agent, Sales Consultant, Outbound Sales Advisor, Sales Assistant, Sales Support, BDM, Account Management may also be considered for this role.
Jun 11, 2026
Full time
Job Title: Sales Development Representative (SDR) / Business Development Representative (BDR) Location: South East, England Salary: Competitive Job Type: Full Time, Permanent, 37.5 hours per week Join a Growing Business in Recycling, Sustainability & Waste Management Pearce Recycling Group and Pearce Compaction Systems are seeking ambitious Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) to help drive our next stage of growth. Established for over 150 years, Pearce is a family-owned recycling and manufacturing business that helps organisations across the UK improve their recycling performance, reduce waste costs and achieve their sustainability objectives. From total waste management and recycling services to industry-leading waste compactors and balers, we provide practical solutions that deliver measurable environmental and commercial benefits to our customers. This is an exciting opportunity to join a growing organisation operating at the heart of the circular economy. About the role: You'll be responsible for identifying and engaging new business opportunities across a wide range of sectors including manufacturing, logistics, retail, distribution, hospitality, local government and commercial property. Working closely with our sales and operational teams, you'll build a pipeline of qualified opportunities for our recycling services and compaction equipment divisions. Key Responsibilities Research and identify prospective customers across target sectors. Conduct outbound prospecting via phone, email, LinkedIn, site visits and other channels. Generate qualified meetings and sales opportunities. Build and maintain a healthy sales pipeline within our CRM. Understand customer waste management challenges and identify suitable solutions. Support the sales team in progressing opportunities through the sales cycle. Develop relationships with decision-makers including Operations Directors, Facilities Managers, Sustainability Managers and Procurement teams. Consistently achieve activity, meeting and pipeline targets. Stay informed on industry trends, sustainability initiatives and waste legislation. About you: Entry-Level SDR Ideal for graduates or candidates looking to build a career in B2B sales. Requirements: Excellent communication skills. Confidence speaking with senior decision-makers. Positive attitude and willingness to learn. Strong organisation and time management. Resilient, motivated and target-driven. Experience in customer service, retail, hospitality or outbound calling is beneficial but not essential. Mid-Level BDR Ideal for candidates with previous business development, SDR, telesales or inside sales experience. Requirements: 2+ years of B2B sales, SDR or business development experience. Proven track record of generating leads and appointments. Experience managing a sales pipeline and CRM. Strong commercial awareness and consultative selling skills. Ability to engage confidently with senior stakeholders. Experience within waste management, facilities management, environmental services, manufacturing or industrial sectors would be advantageous. What We Offer Competitive salary and uncapped commission structure. Clear progression path into Account Management or Business Development Manager roles. Ongoing sales and product training. Opportunity to work within a growing sustainability-focused sector. Supportive family-business culture with long-term career opportunities. Modern CRM and sales tools. Pension scheme and additional company benefits such as health care cash plans, enhanced holiday, retailer discounts and more. Why Join Pearce? At Pearce, we're passionate about helping organisations recycle more, waste less and operate more sustainably. You'll be joining a business with a strong reputation, a loyal customer base and an ambitious growth strategy. Most importantly, you'll be part of a team making a real difference to the UK's environmental future while building a rewarding career in sales. If you're ambitious, commercially minded and excited by the opportunity to help businesses improve their sustainability performance, we'd love to hear from you. Please note: The company is not able to offer sponsorship or relocation assistance for this role so candidates must already possess the right to live and work in the UK to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience, qualifications, and job titles of: Sales Executive, Lead Generation Specialist, Sales Advisor, External Sales, Sales Person, Business Development, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, New Business Executive, Key Sales, Sales Specialist, Outbound Sales, Sales Agent, Sales Consultant, Outbound Sales Advisor, Sales Assistant, Sales Support, BDM, Account Management may also be considered for this role.
Your new company You will be joining a well-established organisation within the higher education sector, known for its collaborative culture, strong values, and commitment to delivering an excellent employee experience. The People & Development team plays a central role in supporting academic and professional services, ensuring best practice HR processes and high standards across the full employee life cycle. This is an excellent opportunity to join during a key operational period, contributing to a busy and high-impact HR function. Your new role As a People Advisor, you will provide essential operational HR support to Business Partners and managers across the organisation. This is a varied, hands-on role focused on delivering high-quality, consistent HR services across the employee life cycle. Key responsibilities will include: Acting as a first point of contact for HR queries, providing procedural advice and guidance to managers Supporting recruitment processes, contract administration, and employee life cycle activities including flexible working, maternity, and return-to-work processes. Producing accurate HR documentation such as contracts, offer letters, and contract variations Coordinating with external providers (e.g. occupational health, DBS, visa services) Maintaining and updating HR systems and ensuring data accuracy across HR and payroll systems Producing and analysing HR reports (e.g. absence data, fixed-term contracts), highlighting key trends and risks Supporting Business Partners with casework and administrative tasks, including meeting coordination and minute taking Building effective relationships with stakeholders across the organisation This role offers exposure to a broad range of HR activities in a structured, process-driven environment, with a strong focus on service delivery, accuracy, and collaboration. What you'll need to succeed To be successful in this role, you will bring a strong foundation in HR administration or advisory support, along with the ability to work in a fast-paced, high-volume environment. You will have: Previous experience in a generalist HR or People function, ideally in an advisory or senior administrative capacity Experience supporting managers with HR processes and producing professional written correspondence (e.g. contracts and letters) A good understanding of employment law and GDPR, particularly in relation to recruitment and employee data Strong IT skills, including Microsoft Office and HR systems (HRIS/payroll systems experience desirable) Excellent attention to detail and the ability to manage sensitive data with integrity Strong organisational and prioritisation skills, with the ability to manage multiple tasks efficiently Excellent communication and customer service skills, with confidence in engaging with stakeholders at all levels A proactive, team-oriented approach with the ability to work independently when required A CIPD Level 3 qualification (or working towards Level 5) is desirable. What you'll get in return Flexible hybrid working (typically 3 days on-site) The opportunity to gain experience within a respected higher education environment Exposure to a broad range of HR processes across the employee life cycle A supportive and collaborative team environment Competitive hourly/day rate (depending on experience) Potential for contract extension depending on business needs What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 11, 2026
Seasonal
Your new company You will be joining a well-established organisation within the higher education sector, known for its collaborative culture, strong values, and commitment to delivering an excellent employee experience. The People & Development team plays a central role in supporting academic and professional services, ensuring best practice HR processes and high standards across the full employee life cycle. This is an excellent opportunity to join during a key operational period, contributing to a busy and high-impact HR function. Your new role As a People Advisor, you will provide essential operational HR support to Business Partners and managers across the organisation. This is a varied, hands-on role focused on delivering high-quality, consistent HR services across the employee life cycle. Key responsibilities will include: Acting as a first point of contact for HR queries, providing procedural advice and guidance to managers Supporting recruitment processes, contract administration, and employee life cycle activities including flexible working, maternity, and return-to-work processes. Producing accurate HR documentation such as contracts, offer letters, and contract variations Coordinating with external providers (e.g. occupational health, DBS, visa services) Maintaining and updating HR systems and ensuring data accuracy across HR and payroll systems Producing and analysing HR reports (e.g. absence data, fixed-term contracts), highlighting key trends and risks Supporting Business Partners with casework and administrative tasks, including meeting coordination and minute taking Building effective relationships with stakeholders across the organisation This role offers exposure to a broad range of HR activities in a structured, process-driven environment, with a strong focus on service delivery, accuracy, and collaboration. What you'll need to succeed To be successful in this role, you will bring a strong foundation in HR administration or advisory support, along with the ability to work in a fast-paced, high-volume environment. You will have: Previous experience in a generalist HR or People function, ideally in an advisory or senior administrative capacity Experience supporting managers with HR processes and producing professional written correspondence (e.g. contracts and letters) A good understanding of employment law and GDPR, particularly in relation to recruitment and employee data Strong IT skills, including Microsoft Office and HR systems (HRIS/payroll systems experience desirable) Excellent attention to detail and the ability to manage sensitive data with integrity Strong organisational and prioritisation skills, with the ability to manage multiple tasks efficiently Excellent communication and customer service skills, with confidence in engaging with stakeholders at all levels A proactive, team-oriented approach with the ability to work independently when required A CIPD Level 3 qualification (or working towards Level 5) is desirable. What you'll get in return Flexible hybrid working (typically 3 days on-site) The opportunity to gain experience within a respected higher education environment Exposure to a broad range of HR processes across the employee life cycle A supportive and collaborative team environment Competitive hourly/day rate (depending on experience) Potential for contract extension depending on business needs What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Estate Agent Branch Manager Up to £30,000 Basic Salary Car Allowance £55,000 - £60,000+ On Target Earnings Are you an existing Estate Agent Branch Manager with a proven track record in Estate Agency and feeling unsettled or undervalued within your current position? If so, apply today! Estate Agent Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 11, 2026
Full time
Estate Agent Branch Manager Up to £30,000 Basic Salary Car Allowance £55,000 - £60,000+ On Target Earnings Are you an existing Estate Agent Branch Manager with a proven track record in Estate Agency and feeling unsettled or undervalued within your current position? If so, apply today! Estate Agent Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Branch Manager You will manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Are you an experienced Sales Advisor looking for an opportunity to join a leading house builder in Cumbria? I am working on the behalf of a team seeking a dynamic individual to guide prospective buyers through the entire home-buying journey, from initial enquiry to final handover. Key Responsibilities: Engage with potential buyers, providing expert advice on a variety of new build homes across the development. Conduct both in-person and virtual viewings, showcasing the quality and lifestyle of our new homes. Manage the sales process from initial enquiry to completion, ensuring excellent customer service throughout. Maintain a strong knowledge of properties, including pricing, incentives, and available offers, to support customers in making informed purchasing decisions. Collaborate with the wider sales team to drive sales performance and meet targets. Qualifications & Experience: Proven experience working in Estate Agency or New Homes sales over a 2+ year period Must be available to work weekends (7-day sites). Why Apply? Opportunity to work with a well-established house builder in a fast-paced, rewarding environment. Competitive salary and commission structure. Career progression and development within a leading company in the property sector. Paid mileage! A market leading OTE with opportunities for further bonuses An offered retainer for any New Homes experienced applicants For further information or to discuss your application, please contact Max at Fawkes & Reece London.
Jun 11, 2026
Full time
Are you an experienced Sales Advisor looking for an opportunity to join a leading house builder in Cumbria? I am working on the behalf of a team seeking a dynamic individual to guide prospective buyers through the entire home-buying journey, from initial enquiry to final handover. Key Responsibilities: Engage with potential buyers, providing expert advice on a variety of new build homes across the development. Conduct both in-person and virtual viewings, showcasing the quality and lifestyle of our new homes. Manage the sales process from initial enquiry to completion, ensuring excellent customer service throughout. Maintain a strong knowledge of properties, including pricing, incentives, and available offers, to support customers in making informed purchasing decisions. Collaborate with the wider sales team to drive sales performance and meet targets. Qualifications & Experience: Proven experience working in Estate Agency or New Homes sales over a 2+ year period Must be available to work weekends (7-day sites). Why Apply? Opportunity to work with a well-established house builder in a fast-paced, rewarding environment. Competitive salary and commission structure. Career progression and development within a leading company in the property sector. Paid mileage! A market leading OTE with opportunities for further bonuses An offered retainer for any New Homes experienced applicants For further information or to discuss your application, please contact Max at Fawkes & Reece London.
Quality & Food Safety Officer A long running company with propelled success in the baking sector. Their innovative influences are not to go unnoticed in the ever-changing food manufacturing industry consistently providing customers with high end quality ingredients. About the Quality & Food Safety Officer job The purpose of your role will be to play a critical role for ensuring the quality and safety of food products by supporting and driving continuous improvements across manufacturing processes. Working closely with all departments, they conduct process audits, use data and analysis to identify issues, and help implement effective, evidence-based improvements. Key tasks Proactively identify and resolve root causes of issues, using data analysis to determine trends. Identify opportunities for process improvement and work with different teams to fix issues and prevent them happening again. Conduct regular inspections of raw materials, production processes, and finished products to ensure they meet established quality standards. Ensure compliance with all food safety regulations, industry standards, and company policies, while staying up to date with regulatory changes and best practices. Assist in the implementation and maintenance of HACCP to prevent food safety hazards. Participate in internal and external audits, inspections, and certifications. Collaborate with the procurement team to assess and monitor the quality of raw materials and ingredients from suppliers, and support emergency response procedures including product recalls. Maintain accurate and up-to-date records of quality control activities, test results, and non-conformities in line with documentation requirements. Provide training to production personnel on processes, procedures, food safety practices, and hygiene standards. Manage complaints procedures and systems ensuring issues are always resolved. About You The successful candidate shall have a food science degree or related subject. A strong understanding of food safety regulations, HACCP & GMP. Experience in a similar food safety/compliance/technical role within food manufacturing would be highly advantageous. More details The Quality & Food Safety Officer job (ref:9049) is based in Wigan and is paying £33,000 to £36,000 per annum according to your experience. The site is in Wigan, Greater Manchester and is commutable from Manchester, Bolton, Warrington, Preston, Ormskirk, St Helens, Chorley and Bury, along with other areas of Lancashire and Merseyside. The package includes 21 days holiday plus bank holidays, Pension, Investment in People and Training, Referral Programme for successful employee referrals, Wellbeing and Engagement Programmes, Onsite Mental Health First Aiders, Employee Assistance Programme for yourself, your partner and any children in full-time education up to the age of 21, this includes counselling, NHS Healthcare Checks, Enhanced Sickness Pay, Seasonal Flu Vouchers, Gym Membership, Onsite Car Parking. The working hours are Monday to Thursday 8:00am to 4:30pm and Friday 7:30am to 3:00pm. Alternate job titles - Food Regulatory Affairs Jobs Food Compliance Officer Food Technical Jobs Regulatory Affairs Officer Technical Officer Regulatory Advisor Food Technologist Food Technical Compliance Jobs Food Manufacturing Regulatory Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn t quite what you re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK.
Jun 11, 2026
Full time
Quality & Food Safety Officer A long running company with propelled success in the baking sector. Their innovative influences are not to go unnoticed in the ever-changing food manufacturing industry consistently providing customers with high end quality ingredients. About the Quality & Food Safety Officer job The purpose of your role will be to play a critical role for ensuring the quality and safety of food products by supporting and driving continuous improvements across manufacturing processes. Working closely with all departments, they conduct process audits, use data and analysis to identify issues, and help implement effective, evidence-based improvements. Key tasks Proactively identify and resolve root causes of issues, using data analysis to determine trends. Identify opportunities for process improvement and work with different teams to fix issues and prevent them happening again. Conduct regular inspections of raw materials, production processes, and finished products to ensure they meet established quality standards. Ensure compliance with all food safety regulations, industry standards, and company policies, while staying up to date with regulatory changes and best practices. Assist in the implementation and maintenance of HACCP to prevent food safety hazards. Participate in internal and external audits, inspections, and certifications. Collaborate with the procurement team to assess and monitor the quality of raw materials and ingredients from suppliers, and support emergency response procedures including product recalls. Maintain accurate and up-to-date records of quality control activities, test results, and non-conformities in line with documentation requirements. Provide training to production personnel on processes, procedures, food safety practices, and hygiene standards. Manage complaints procedures and systems ensuring issues are always resolved. About You The successful candidate shall have a food science degree or related subject. A strong understanding of food safety regulations, HACCP & GMP. Experience in a similar food safety/compliance/technical role within food manufacturing would be highly advantageous. More details The Quality & Food Safety Officer job (ref:9049) is based in Wigan and is paying £33,000 to £36,000 per annum according to your experience. The site is in Wigan, Greater Manchester and is commutable from Manchester, Bolton, Warrington, Preston, Ormskirk, St Helens, Chorley and Bury, along with other areas of Lancashire and Merseyside. The package includes 21 days holiday plus bank holidays, Pension, Investment in People and Training, Referral Programme for successful employee referrals, Wellbeing and Engagement Programmes, Onsite Mental Health First Aiders, Employee Assistance Programme for yourself, your partner and any children in full-time education up to the age of 21, this includes counselling, NHS Healthcare Checks, Enhanced Sickness Pay, Seasonal Flu Vouchers, Gym Membership, Onsite Car Parking. The working hours are Monday to Thursday 8:00am to 4:30pm and Friday 7:30am to 3:00pm. Alternate job titles - Food Regulatory Affairs Jobs Food Compliance Officer Food Technical Jobs Regulatory Affairs Officer Technical Officer Regulatory Advisor Food Technologist Food Technical Compliance Jobs Food Manufacturing Regulatory Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn t quite what you re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK.
Internal Audit QA AVP role in a specialist International Corporate and Investment Bank AVP Internal Audit - QA Who we areUnited by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, Our Banking Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role SummaryWe are seeking an Assistant Vice President (AVP) - Quality Assurance (QA) Tester Within the Internal Audit Department. This role provides independent assurance of the quality and consistency of Internal Audit work across Our Corporate Bank, Global Markets Business, branches, and other EMEA subsidiaries. The AVP QA Tester ensures that audit deliverables meet internal methodology, regulatory expectations, and professional standards. The role involves reviewing audit reports, findings, and processes, identifying areas for improvement, and supporting continuous enhancement of audit quality. Business AreaThe Audit Department Internal Audit Group evaluates key control designs and operations, providing assurance on the Internal Control Environment and Management Control Approach. ADIA delivers approximately 80 audit reports annually across EMEA and undertakes ad-hoc assignments. In line with the Code for Internal Audit of Financial Services firms, the QA function operates independently from audit execution to ensure compliance with the Audit Department Manual and global standards. QA activities include quarterly reviews, reporting, and collaboration with the Professional Practice Group. Position DescriptionSupporting a team of approximately 68 audit professionals across EMEA, the AVP QA Tester will: Perform QA reviews on selected audit reports and thematic areas each quarter in line with the QA Plan.Conduct QA on closed or extended audit findings and manage self-identified issues.Prepare quarterly QA summary reports for Audit Management.Identify training needs based on QA results and support the QA team in delivering methodology-specific training where required.Provide live QA support during ongoing audits and advise teams on methodology compliance.Recommend enhancements to QA processes for continuous improvement.This role is internally focused and requires strong collaboration with audit teams and management.Key ResponsibilitiesDeliver timely QA reviews aligned with EMEA audit methodology, IIA standards, and regulatory expectations.Assist in executing reviews based on quarterly QA review themes.Document QA findings and agree on remediation actions with Audit Partners and AICs.Support in-flight audits through live QA and advisory input.Drive improvements in QA processes and tools. Key Requirements & CompetenciesExperience: Previous internal audit or credit review experience with a strong track record in QA or audit delivery.Technical Knowledge: Detailed understanding of internal audit policies, procedures, and IIA standards.Analytical Skills: Ability to assess audit quality, identify gaps, and recommend improvements.Communication: Strong ability to provide constructive feedback and resolve conflicts professionally.Attention to Detail: High accuracy in validating factual information and preparing management reports.Qualifications: Degree-level education and professional certification (ACA, ACCA, CIA, or equivalent) desirable. Challenges of the RoleManaging potential conflicts with audit teams during QA discussions.Meeting tight timelines for QA reviews, particularly during global review cycles.Balancing multiple QA priorities while maintaining quality and consistency. CompetenciesCustomer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision-Making Risk Management Strategic and Visionary Trust and Integrity What we offerFor all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible working Competitive paid leave days Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunities Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today
Jun 11, 2026
Full time
Internal Audit QA AVP role in a specialist International Corporate and Investment Bank AVP Internal Audit - QA Who we areUnited by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, Our Banking Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future. Role SummaryWe are seeking an Assistant Vice President (AVP) - Quality Assurance (QA) Tester Within the Internal Audit Department. This role provides independent assurance of the quality and consistency of Internal Audit work across Our Corporate Bank, Global Markets Business, branches, and other EMEA subsidiaries. The AVP QA Tester ensures that audit deliverables meet internal methodology, regulatory expectations, and professional standards. The role involves reviewing audit reports, findings, and processes, identifying areas for improvement, and supporting continuous enhancement of audit quality. Business AreaThe Audit Department Internal Audit Group evaluates key control designs and operations, providing assurance on the Internal Control Environment and Management Control Approach. ADIA delivers approximately 80 audit reports annually across EMEA and undertakes ad-hoc assignments. In line with the Code for Internal Audit of Financial Services firms, the QA function operates independently from audit execution to ensure compliance with the Audit Department Manual and global standards. QA activities include quarterly reviews, reporting, and collaboration with the Professional Practice Group. Position DescriptionSupporting a team of approximately 68 audit professionals across EMEA, the AVP QA Tester will: Perform QA reviews on selected audit reports and thematic areas each quarter in line with the QA Plan.Conduct QA on closed or extended audit findings and manage self-identified issues.Prepare quarterly QA summary reports for Audit Management.Identify training needs based on QA results and support the QA team in delivering methodology-specific training where required.Provide live QA support during ongoing audits and advise teams on methodology compliance.Recommend enhancements to QA processes for continuous improvement.This role is internally focused and requires strong collaboration with audit teams and management.Key ResponsibilitiesDeliver timely QA reviews aligned with EMEA audit methodology, IIA standards, and regulatory expectations.Assist in executing reviews based on quarterly QA review themes.Document QA findings and agree on remediation actions with Audit Partners and AICs.Support in-flight audits through live QA and advisory input.Drive improvements in QA processes and tools. Key Requirements & CompetenciesExperience: Previous internal audit or credit review experience with a strong track record in QA or audit delivery.Technical Knowledge: Detailed understanding of internal audit policies, procedures, and IIA standards.Analytical Skills: Ability to assess audit quality, identify gaps, and recommend improvements.Communication: Strong ability to provide constructive feedback and resolve conflicts professionally.Attention to Detail: High accuracy in validating factual information and preparing management reports.Qualifications: Degree-level education and professional certification (ACA, ACCA, CIA, or equivalent) desirable. Challenges of the RoleManaging potential conflicts with audit teams during QA discussions.Meeting tight timelines for QA reviews, particularly during global review cycles.Balancing multiple QA priorities while maintaining quality and consistency. CompetenciesCustomer Focus Driving Change Driving Results Embraces Diversity Enterprise Leadership Judgement and Decision-Making Risk Management Strategic and Visionary Trust and Integrity What we offerFor all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: Hybrid and flexible working Competitive paid leave days Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunities Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today
Job Title: PMO Manager Location: Camberley / Newcastle / Glasgow / Remote Salary: Competitive Type: Permanent Sector: Publc Sector Job Description The PMO Manager is responsible for establishing, leading, and continuously improving a high-performing Programme Management Office (PMO) function to support the successful delivery of programmes and projects across North s Public Service sector. This role ensures strong governance, consistent delivery standards, effective reporting, and alignment to organisational strategy. The PMO Manager provides oversight of the project portfolio, enabling delivery within time, cost, and quality constraints, while maximising value for money and ensuring compliance with public sector requirements. Key Responsibilities: PMO Leadership & Governance Lead and manage the PMO function, including development of the PMO team ensuring effective governance frameworks are in place across all programmes and projects Develop and implement consistent project management standards, methodologies, tools, and templates Ensure compliance with internal governance, audit requirements, and public sector regulations Act as the escalation point for PMO related issues beyond project level escalation Provide assurance to senior leadership on programme health, risks, and performance Programme & Project Oversight Oversee the portfolio of programmes and projects, ensuring alignment with strategic priorities and service outcomes Monitor delivery progress against scope, time, cost, quality, and benefits realisation Maintain visibility of project status, ensuring accurate and consistent reporting across all initiatives Facilitate governance forums, supporting effective decision-making Support Programme and Project Managers to ensure best practice delivery and issue resolution Ensure effective integration of project outputs into business-as-usual operations Risk, Issue & Dependency Management Implement robust risk and issue management processes Identify, monitor, and manage portfolio-level risks, threats, and opportunities Ensure escalation routes are clear and effective Maintain oversight of interdependencies across programmes to manage delivery risk Performance, Reporting & Assurance Develop and maintain clear, insightful reporting for senior stakeholders, including dashboards and KPIs Track and report on programme performance, benefits realisation, and resource utilisation Ensure the quality and accuracy of project reporting through structured quality assurance processes Provide insights to support strategic decision-making at SLT/ELT level Resource & Financial Management Support resource planning and capacity management across programmes Provide oversight of programme budgets, forecasting, and financial controls Monitor project financial performance (including cost, revenue, and margin where applicable) Ensure value for money and alignment with public sector funding expectations Collaborate with commercial, sales, or pipeline teams to align delivery capacity with demand Stakeholder Engagement Build strong relationships with internal stakeholders, senior leaders, and delivery teams Act as a trusted advisor on project and programme delivery best practice Engage with external partners, suppliers, and public sector bodies where required Ensure clear communication of plans, risks, issues, and resource requirements across stakeholders Continuous Improvement Identify opportunities to improve PMO processes, tools, automation, and ways of working Drive a culture of continuous improvement, learning, and delivery excellence Support organisational maturity in portfolio, programme, and project management Develop PMO team capability and support wider organisational learning Identify skill gaps and support upskilling across delivery teams Team Management Lead, motivate & develop the PMO team Skills and Experience: Proven experience leading or managing a PMO function (ideally for public sector customers) Strong knowledge of project and programme management methodologies (e.g. APM or equivalent) Experience of governance, reporting, risk management, and portfolio oversight Strong stakeholder management skills with the ability to influence at senior levels Excellent analytical and reporting skills, with high attention to detail Team Leader/Management experience Desirable Experience working within public services (local government, NHS, central government, or regulated environments) Understanding of public sector funding, procurement, and compliance requirements Experience supporting transformation or service redesign programmes Relevant professional qualifications and/or membership (e.g. APM, or equivalent) Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK For further detail on the company and what it is like to work for North then please visit our website North.tech. Investors in People Gold accredited because at North, our people make work better
Jun 11, 2026
Full time
Job Title: PMO Manager Location: Camberley / Newcastle / Glasgow / Remote Salary: Competitive Type: Permanent Sector: Publc Sector Job Description The PMO Manager is responsible for establishing, leading, and continuously improving a high-performing Programme Management Office (PMO) function to support the successful delivery of programmes and projects across North s Public Service sector. This role ensures strong governance, consistent delivery standards, effective reporting, and alignment to organisational strategy. The PMO Manager provides oversight of the project portfolio, enabling delivery within time, cost, and quality constraints, while maximising value for money and ensuring compliance with public sector requirements. Key Responsibilities: PMO Leadership & Governance Lead and manage the PMO function, including development of the PMO team ensuring effective governance frameworks are in place across all programmes and projects Develop and implement consistent project management standards, methodologies, tools, and templates Ensure compliance with internal governance, audit requirements, and public sector regulations Act as the escalation point for PMO related issues beyond project level escalation Provide assurance to senior leadership on programme health, risks, and performance Programme & Project Oversight Oversee the portfolio of programmes and projects, ensuring alignment with strategic priorities and service outcomes Monitor delivery progress against scope, time, cost, quality, and benefits realisation Maintain visibility of project status, ensuring accurate and consistent reporting across all initiatives Facilitate governance forums, supporting effective decision-making Support Programme and Project Managers to ensure best practice delivery and issue resolution Ensure effective integration of project outputs into business-as-usual operations Risk, Issue & Dependency Management Implement robust risk and issue management processes Identify, monitor, and manage portfolio-level risks, threats, and opportunities Ensure escalation routes are clear and effective Maintain oversight of interdependencies across programmes to manage delivery risk Performance, Reporting & Assurance Develop and maintain clear, insightful reporting for senior stakeholders, including dashboards and KPIs Track and report on programme performance, benefits realisation, and resource utilisation Ensure the quality and accuracy of project reporting through structured quality assurance processes Provide insights to support strategic decision-making at SLT/ELT level Resource & Financial Management Support resource planning and capacity management across programmes Provide oversight of programme budgets, forecasting, and financial controls Monitor project financial performance (including cost, revenue, and margin where applicable) Ensure value for money and alignment with public sector funding expectations Collaborate with commercial, sales, or pipeline teams to align delivery capacity with demand Stakeholder Engagement Build strong relationships with internal stakeholders, senior leaders, and delivery teams Act as a trusted advisor on project and programme delivery best practice Engage with external partners, suppliers, and public sector bodies where required Ensure clear communication of plans, risks, issues, and resource requirements across stakeholders Continuous Improvement Identify opportunities to improve PMO processes, tools, automation, and ways of working Drive a culture of continuous improvement, learning, and delivery excellence Support organisational maturity in portfolio, programme, and project management Develop PMO team capability and support wider organisational learning Identify skill gaps and support upskilling across delivery teams Team Management Lead, motivate & develop the PMO team Skills and Experience: Proven experience leading or managing a PMO function (ideally for public sector customers) Strong knowledge of project and programme management methodologies (e.g. APM or equivalent) Experience of governance, reporting, risk management, and portfolio oversight Strong stakeholder management skills with the ability to influence at senior levels Excellent analytical and reporting skills, with high attention to detail Team Leader/Management experience Desirable Experience working within public services (local government, NHS, central government, or regulated environments) Understanding of public sector funding, procurement, and compliance requirements Experience supporting transformation or service redesign programmes Relevant professional qualifications and/or membership (e.g. APM, or equivalent) Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK For further detail on the company and what it is like to work for North then please visit our website North.tech. Investors in People Gold accredited because at North, our people make work better
Customer Support Advisor - Annesley, Nottinghamshire - £26,000 - £28,000 + Benefits This is a great opportunity for a customer support advisor to join an exciting business in Annesley, Nottinghamshire. You will build relationships with key business customers and assist them to ensure a smooth service and high client satisfaction. The role will include a number of administrative tasks centred around customer service. You will be good with Excel and able to produce accurate reports outlining customer spend, profitability and growth. You will also have excellent communication skills and able to work well within a team and deliver to deadlines. Key Experience for the Role: Good IT and systems skills including Microsoft Excel and working with a database Excellent communication and stakeholder management skills Well organised and good with administration Working within a similar customer support / customer service role, preferably dealing with business customers Good personality with a 'problem solving' mindset This business offers a good benefits package and excellent career progression opportunities.
Jun 11, 2026
Full time
Customer Support Advisor - Annesley, Nottinghamshire - £26,000 - £28,000 + Benefits This is a great opportunity for a customer support advisor to join an exciting business in Annesley, Nottinghamshire. You will build relationships with key business customers and assist them to ensure a smooth service and high client satisfaction. The role will include a number of administrative tasks centred around customer service. You will be good with Excel and able to produce accurate reports outlining customer spend, profitability and growth. You will also have excellent communication skills and able to work well within a team and deliver to deadlines. Key Experience for the Role: Good IT and systems skills including Microsoft Excel and working with a database Excellent communication and stakeholder management skills Well organised and good with administration Working within a similar customer support / customer service role, preferably dealing with business customers Good personality with a 'problem solving' mindset This business offers a good benefits package and excellent career progression opportunities.
We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities Managing daily communication with existing customers Responding to customer enquiries via telephone and email Order processing using Sage Processing returns and customer credits using Sage Working alongside the Sales Team to support customer satisfaction Providing efficient and professional customer support Skills & Experience Excellent telephone and communication skills Ability to stay calm and organised in a fast-paced environment Strong attention to detail and time management skills Good working knowledge of Microsoft Office Previous customer service experience preferred, but not essential Positive attitude with a willingness to learn Personal Qualities We are looking for someone who thrives in a varied and busy role. The ideal candidate will be adaptable, self-motivated, and able to work both independently and as part of a team. Strong organisational skills and the ability to manage workload effectively under pressure are essential.If you are looking for a new opportunity within a successful and growing company, we would love to hear from you
Jun 11, 2026
Full time
We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities Managing daily communication with existing customers Responding to customer enquiries via telephone and email Order processing using Sage Processing returns and customer credits using Sage Working alongside the Sales Team to support customer satisfaction Providing efficient and professional customer support Skills & Experience Excellent telephone and communication skills Ability to stay calm and organised in a fast-paced environment Strong attention to detail and time management skills Good working knowledge of Microsoft Office Previous customer service experience preferred, but not essential Positive attitude with a willingness to learn Personal Qualities We are looking for someone who thrives in a varied and busy role. The ideal candidate will be adaptable, self-motivated, and able to work both independently and as part of a team. Strong organisational skills and the ability to manage workload effectively under pressure are essential.If you are looking for a new opportunity within a successful and growing company, we would love to hear from you
Customer Advisor based in our Bristol Cribbs Causeway dealership: Lysander Rd, Patchway, Bristol BS10 7UD, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Bristol Cribbs Causeway dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jun 11, 2026
Full time
Customer Advisor based in our Bristol Cribbs Causeway dealership: Lysander Rd, Patchway, Bristol BS10 7UD, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Bristol Cribbs Causeway dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor Location: Avonmouth Pay: £30,(Apply online only)-£32,(Apply online only) per year OTE £33,(Apply online only)-£35,200+ Monthly bonus scheme Hours: Monday-Friday 40 hours per week Job Type: Full time, permanent About the Role: Are you an experienced Parts Advisor or Parts Sales Advisor looking for a well-paid Monday to Friday role in Avonmouth? This is an excellent opportunity offering £30,(Apply online only)-£32,(Apply online only) per year with an OTE of £33,(Apply online only)-£35,200+ including a monthly bonus scheme that rewards strong performance. Backed by an outstanding benefits package including private healthcare, death in service and a refer a friend scheme worth up to £2,(Apply online only), this is one of the strongest Parts Advisor packages available in the area. If you are a Parts Advisor or Automotive Parts Advisor who takes pride in delivering outstanding service and wants to be rewarded for hitting targets, do not miss this one. What You Will Be Doing as a Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor you will be responsible for: Advising internal and external customers on parts requirements accurately and efficiently Processing parts orders and ensuring correct components are sourced and supplied as an experienced Parts Advisor Working towards monthly KPIs to maximise bonus earnings Building and maintaining strong customer relationships Supporting the workshop team to ensure parts availability and minimal downtime Maintaining accurate stock records and documentation Pay and Benefits £30,(Apply online only)-£32,(Apply online only) per year depending on experience OTE £33,(Apply online only)-£35,200+ Monthly bonus - £300 plus 1% over 120% of target each month Monday to Friday only - no weekend working Private healthcare for all employees - discounted for family members Online GP, personal accident and travel insurance package Pension with employer contribution Regular staff events In-house training to support career progression and increase earnings What You Will Need to be considered as a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor you will need: Proven experience as a within a commercial vehicle or automotive environment Strong product knowledge and customer service skills Organised, accurate and able to work efficiently under pressure Confident communicator with a proactive approach to sales and customer service How to Apply A Monday to Friday Parts Advisor role with this level of pay, bonus and benefits in Avonmouth will not be available for long. If you are a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor based in or around Avonmouth, apply now using the button below or call James on (phone number removed), Monday to Friday between 8am and 5pm. We aim to respond to all applications within 24 hours. INDHGV
Jun 11, 2026
Full time
Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor Location: Avonmouth Pay: £30,(Apply online only)-£32,(Apply online only) per year OTE £33,(Apply online only)-£35,200+ Monthly bonus scheme Hours: Monday-Friday 40 hours per week Job Type: Full time, permanent About the Role: Are you an experienced Parts Advisor or Parts Sales Advisor looking for a well-paid Monday to Friday role in Avonmouth? This is an excellent opportunity offering £30,(Apply online only)-£32,(Apply online only) per year with an OTE of £33,(Apply online only)-£35,200+ including a monthly bonus scheme that rewards strong performance. Backed by an outstanding benefits package including private healthcare, death in service and a refer a friend scheme worth up to £2,(Apply online only), this is one of the strongest Parts Advisor packages available in the area. If you are a Parts Advisor or Automotive Parts Advisor who takes pride in delivering outstanding service and wants to be rewarded for hitting targets, do not miss this one. What You Will Be Doing as a Parts Advisor / Parts Sales Advisor / Automotive Parts Advisor you will be responsible for: Advising internal and external customers on parts requirements accurately and efficiently Processing parts orders and ensuring correct components are sourced and supplied as an experienced Parts Advisor Working towards monthly KPIs to maximise bonus earnings Building and maintaining strong customer relationships Supporting the workshop team to ensure parts availability and minimal downtime Maintaining accurate stock records and documentation Pay and Benefits £30,(Apply online only)-£32,(Apply online only) per year depending on experience OTE £33,(Apply online only)-£35,200+ Monthly bonus - £300 plus 1% over 120% of target each month Monday to Friday only - no weekend working Private healthcare for all employees - discounted for family members Online GP, personal accident and travel insurance package Pension with employer contribution Regular staff events In-house training to support career progression and increase earnings What You Will Need to be considered as a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor you will need: Proven experience as a within a commercial vehicle or automotive environment Strong product knowledge and customer service skills Organised, accurate and able to work efficiently under pressure Confident communicator with a proactive approach to sales and customer service How to Apply A Monday to Friday Parts Advisor role with this level of pay, bonus and benefits in Avonmouth will not be available for long. If you are a Parts Advisor, Parts Sales Advisor or Automotive Parts Advisor based in or around Avonmouth, apply now using the button below or call James on (phone number removed), Monday to Friday between 8am and 5pm. We aim to respond to all applications within 24 hours. INDHGV
Your new company Clifton based business Your new role If you're an organised, people-focused coordinator who enjoys keeping things moving and solving problems quickly, this temporary role will put you at the heart of a busy customer service function. You'll be supporting a manager who values clarity, pace and reliability, and you'll play a key part in ensuring customers receive a smooth, well-managed experience.This role requires commitment through September and beyond, so it will not suit someone returning to education.What you'll be doing Customer case handling - responding to concerns by phone or email and progressing each case within SLA Contractor coordination - issuing instructions to subcontractors and ensuring work is completed promptly Remedial tracking - following up outstanding tasks and driving completion within a 28-day window Customer communication - providing clear updates, empathy and a positive experience throughout Internal liaison - working closely with colleagues across departments to keep information flowing Admin & data accuracy - maintaining system records, logging updates and supporting general admin tasks KPI awareness - helping ensure service levels and performance measures are met Health & Safety awareness - following company standards and safe working practices What you'll need to succeed Experience in a customer service, coordination or admin role Confidence managing multiple cases and keeping on top of deadlines Strong communication skills and a calm, solutions-focused approach Ability to build rapport with customers, contractors and internal teams Solid IT skills and comfort working with databases or CRM systems What you'll get in return Friendly team to work with ASAP start 37.5 hours per week Monday: 8:45-5pm, Tue-Thu: 8:30-5pm, Friday: 8:30-4pm, 45-minute lunch each day What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 11, 2026
Seasonal
Your new company Clifton based business Your new role If you're an organised, people-focused coordinator who enjoys keeping things moving and solving problems quickly, this temporary role will put you at the heart of a busy customer service function. You'll be supporting a manager who values clarity, pace and reliability, and you'll play a key part in ensuring customers receive a smooth, well-managed experience.This role requires commitment through September and beyond, so it will not suit someone returning to education.What you'll be doing Customer case handling - responding to concerns by phone or email and progressing each case within SLA Contractor coordination - issuing instructions to subcontractors and ensuring work is completed promptly Remedial tracking - following up outstanding tasks and driving completion within a 28-day window Customer communication - providing clear updates, empathy and a positive experience throughout Internal liaison - working closely with colleagues across departments to keep information flowing Admin & data accuracy - maintaining system records, logging updates and supporting general admin tasks KPI awareness - helping ensure service levels and performance measures are met Health & Safety awareness - following company standards and safe working practices What you'll need to succeed Experience in a customer service, coordination or admin role Confidence managing multiple cases and keeping on top of deadlines Strong communication skills and a calm, solutions-focused approach Ability to build rapport with customers, contractors and internal teams Solid IT skills and comfort working with databases or CRM systems What you'll get in return Friendly team to work with ASAP start 37.5 hours per week Monday: 8:45-5pm, Tue-Thu: 8:30-5pm, Friday: 8:30-4pm, 45-minute lunch each day What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dutch Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Dutch? Ready to build a career in customer service? We're looking for a Dutch Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If you're passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What's in it for you? 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan (dental, optical, physiotherapy & more) Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme The Role As a Dutch Speaking Customer Service Advisor , you'll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What we're looking for Fluent Dutch and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply? This is more than just a customer service role, it's a chance to join a company that invests in its people, offers real progression, and creates a workplace where you'll feel valued every day. Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
Jun 11, 2026
Full time
Dutch Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Dutch? Ready to build a career in customer service? We're looking for a Dutch Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If you're passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What's in it for you? 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan (dental, optical, physiotherapy & more) Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme The Role As a Dutch Speaking Customer Service Advisor , you'll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What we're looking for Fluent Dutch and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply? This is more than just a customer service role, it's a chance to join a company that invests in its people, offers real progression, and creates a workplace where you'll feel valued every day. Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
Job Title: Service Manager Salary: 50,000 - 60,000 Job Overview: The Service Manager role is a vital role within the service function, the role supports the workflow whilst supporting the engineers both on-site and off-site. The role ensures all customer needs are met and exceeded where possible by ensuring all equipment is kept up and running with minimal downtime. The Service Manager is an active part in ensuring the function is delivering great results and controlling the departmental costs. Duties / Responsibilities: Responsible for Work in Process & Progress in the function (Aligned to a 45-day process) Be present for the depot Audits/Checks (Across Performance/Process & People) Manage Engineers to resolve technical Issues where possible & needed. Support Service Advisor & Engineers to help resolve customer issues. Ensure training needs of staff are met by using function skills matrix (Across all entities) Driving retail sales and implementing service initiatives with the support of your General Manager. Strive towards implementing a First Time Fix methodology, which supports customer experience. Ensuring all service standards and procedures for the service function are adhered to, including planning & allocation of work, workshop environment & standards. Support the Service Advisor with customers' end-to-end journey. Skills: . Understanding of Plant/Forestry or Agricultural Machinery (deseriable) Communication & Empathetic Approach Questioning & Listening Skills Data Analysing Skills Time Management Project & Planning Skills Complaint handling skills / Handling Objections Behaviours: Open / Honest & Transparency Positive attitude and mindset Team Player Respectful & Value Driven Customer Experience Focused Next steps: If this Service Manager role sounds of interest or you are looking for advise on your next career move, please contact Dave on (phone number removed) or apply today.
Jun 11, 2026
Full time
Job Title: Service Manager Salary: 50,000 - 60,000 Job Overview: The Service Manager role is a vital role within the service function, the role supports the workflow whilst supporting the engineers both on-site and off-site. The role ensures all customer needs are met and exceeded where possible by ensuring all equipment is kept up and running with minimal downtime. The Service Manager is an active part in ensuring the function is delivering great results and controlling the departmental costs. Duties / Responsibilities: Responsible for Work in Process & Progress in the function (Aligned to a 45-day process) Be present for the depot Audits/Checks (Across Performance/Process & People) Manage Engineers to resolve technical Issues where possible & needed. Support Service Advisor & Engineers to help resolve customer issues. Ensure training needs of staff are met by using function skills matrix (Across all entities) Driving retail sales and implementing service initiatives with the support of your General Manager. Strive towards implementing a First Time Fix methodology, which supports customer experience. Ensuring all service standards and procedures for the service function are adhered to, including planning & allocation of work, workshop environment & standards. Support the Service Advisor with customers' end-to-end journey. Skills: . Understanding of Plant/Forestry or Agricultural Machinery (deseriable) Communication & Empathetic Approach Questioning & Listening Skills Data Analysing Skills Time Management Project & Planning Skills Complaint handling skills / Handling Objections Behaviours: Open / Honest & Transparency Positive attitude and mindset Team Player Respectful & Value Driven Customer Experience Focused Next steps: If this Service Manager role sounds of interest or you are looking for advise on your next career move, please contact Dave on (phone number removed) or apply today.
German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity? Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor . This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you'll get 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced family policies (maternity, paternity, adoption) Ongoing training and development Regular team events Refer-a-friend bonus scheme Your role As a German Speaking Customer Service Advisor , you'll support customers with travel-related queries and deliver a seamless experience across multiple channels. You will: Respond to enquiries via phone, email, and live chat Provide clear, efficient, and empathetic solutions Build strong relationships with customers Stay up to date with promotions and company updates Work closely with your team to maintain excellent service standards What you'll need Fluent German and English Previous experience in customer service Strong communication and problem-solving skills Comfortable using Microsoft Office Ability to stay calm under pressure A proactive, positive attitude and desire to succeed Why join? You'll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
Jun 11, 2026
Full time
German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity? Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor . This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you'll get 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced family policies (maternity, paternity, adoption) Ongoing training and development Regular team events Refer-a-friend bonus scheme Your role As a German Speaking Customer Service Advisor , you'll support customers with travel-related queries and deliver a seamless experience across multiple channels. You will: Respond to enquiries via phone, email, and live chat Provide clear, efficient, and empathetic solutions Build strong relationships with customers Stay up to date with promotions and company updates Work closely with your team to maintain excellent service standards What you'll need Fluent German and English Previous experience in customer service Strong communication and problem-solving skills Comfortable using Microsoft Office Ability to stay calm under pressure A proactive, positive attitude and desire to succeed Why join? You'll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
Join a supportive, vibrant, and growing practice where your expertise truly matters Are you an accountant from practice who wants to be part of a close-knit, high-performing team where your voice is heard and your contribution genuinely valued? Are you looking for a role that offers flexibility, balance and a positive working culture - where you can actually enjoy coming to work? If that sounds like you, this could be your perfect next move. The Firm Reed Practice are delighted to be partnering with a well-respected and successful accountancy firm who have been serving clients in Colchester and around the UK for over 60 years, to recruit a Client Manager. This firm has built an excellent reputation offering tailored accounting services to a diverse portfolio of clients. With Partners who bring experience from Top 10 firms, local practices, and industry , you'll benefit from exceptional mentorship and support within a collaborative team environment. Growth is steady and sustainable - meaning you'll have room to develop without the pressure of unrealistic workloads . And with strong , positive values, you will be working with team who are of the same high integrity and calibre. Your Role As Client Manager, you will take ownership of your own portfolio of clients , managing relationships and delivering high-quality services whilst overseeing juniors Key responsibilities include: Building strong, trusted client relationships as a go-to advisor Preparing statutory year-end accounts in line with UK regulations for sole traders, partnerships and limited companies Processing and reviewing VAT returns Completing corporation tax returns and self-assessment tax returns Reviewing work of juniors, managing their workload to achieve deadlines. About You We're looking for someone who is: ACA, ACCA or AAT qualified (or qualified by experience) Experienced within an accountancy practice environment Strong in UK statutory and tax compliance Well versed with systems such as Xero and Quickbooks Commercially aware with a proactive mindset A confident communicator with excellent written and verbal skills Highly organised with strong time management abilities What's in It for You? Be a key part of a genuinely supportive and down-to-earth team Flexible working to support your work/life balance A manageable sized client portfolio Ongoing mentoring and professional development The chance to work in a firm where you are valued, trusted, and recognised Ready to Apply? Contact Natalie Harden at Reed if you're looking to step into a role where you can grow your career without sacrificing balance.
Jun 11, 2026
Full time
Join a supportive, vibrant, and growing practice where your expertise truly matters Are you an accountant from practice who wants to be part of a close-knit, high-performing team where your voice is heard and your contribution genuinely valued? Are you looking for a role that offers flexibility, balance and a positive working culture - where you can actually enjoy coming to work? If that sounds like you, this could be your perfect next move. The Firm Reed Practice are delighted to be partnering with a well-respected and successful accountancy firm who have been serving clients in Colchester and around the UK for over 60 years, to recruit a Client Manager. This firm has built an excellent reputation offering tailored accounting services to a diverse portfolio of clients. With Partners who bring experience from Top 10 firms, local practices, and industry , you'll benefit from exceptional mentorship and support within a collaborative team environment. Growth is steady and sustainable - meaning you'll have room to develop without the pressure of unrealistic workloads . And with strong , positive values, you will be working with team who are of the same high integrity and calibre. Your Role As Client Manager, you will take ownership of your own portfolio of clients , managing relationships and delivering high-quality services whilst overseeing juniors Key responsibilities include: Building strong, trusted client relationships as a go-to advisor Preparing statutory year-end accounts in line with UK regulations for sole traders, partnerships and limited companies Processing and reviewing VAT returns Completing corporation tax returns and self-assessment tax returns Reviewing work of juniors, managing their workload to achieve deadlines. About You We're looking for someone who is: ACA, ACCA or AAT qualified (or qualified by experience) Experienced within an accountancy practice environment Strong in UK statutory and tax compliance Well versed with systems such as Xero and Quickbooks Commercially aware with a proactive mindset A confident communicator with excellent written and verbal skills Highly organised with strong time management abilities What's in It for You? Be a key part of a genuinely supportive and down-to-earth team Flexible working to support your work/life balance A manageable sized client portfolio Ongoing mentoring and professional development The chance to work in a firm where you are valued, trusted, and recognised Ready to Apply? Contact Natalie Harden at Reed if you're looking to step into a role where you can grow your career without sacrificing balance.
Russian Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? We're looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If you're passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What's in it for you? 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme The Role As a Russian Speaking Customer Service Advisor, you'll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What we're looking for Fluent Russian and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply? This is more than just a customer service role, it's a chance to join a company that invests in its people, offers real progression, and creates a workplace where you'll feel valued every day. Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
Jun 11, 2026
Full time
Russian Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? We're looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If you're passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What's in it for you? 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme The Role As a Russian Speaking Customer Service Advisor, you'll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What we're looking for Fluent Russian and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply? This is more than just a customer service role, it's a chance to join a company that invests in its people, offers real progression, and creates a workplace where you'll feel valued every day. Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Jun 11, 2026
Full time
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Our welcoming Resident Team at Venti House, Stratford are looking to appoint a Resident Advisor to join Fresh and help contribute to delivering an outstanding living experience for our residents. Venti House is our exciting student accommodation development, opening its doors to students for the very first time in September 2026. About the role As a Resident Advisor, you will work 37.5 hours per week on a rota basis, Tuesday to Saturday between 8:00am and 6:00pm. We're looking for individuals who are passionate about creating a welcoming, supportive, and vibrant community where residents feel at home. You will play a key role in building a positive living environment by organising engaging social events, managing communications through social media platforms, and using traditional communication methods to keep residents informed and connected. You will also support the wider team with administrative duties, including welcoming residents at reception, handling enquiries, and taking accurate rental payments to ensure the smooth and efficient running of the building. In this role, you will provide outstanding customer service via email, phone, and face-to-face interactions, acting as a key point of contact for residents. We're looking for someone who is solutions-focused, enthusiastic, and ready to make a real impact during an exciting new building opening. If you enjoy working closely with on-site colleagues, the wider business, and building strong relationships with residents, this could be the perfect opportunity for you. About you We are looking for someone who is approachable, organised, and genuinely passionate about building a strong sense of community. You will: Be a confident communicator who enjoys engaging with people from different backgrounds Have excellent organisational and time management skills Be able to listen to residents' needs and respond effectively Take pride in delivering exceptional customer service Bring energy and enthusiasm to creating a safe, inclusive, and welcoming environment Most importantly, you will play an essential role in ensuring Venti House becomes a place where residents feel comfortable, supported, and proud to call home. We offer: Benefits of working at Fresh? A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Life Insurance for peace of mind. Access to exclusive shopping discounts About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
Jun 11, 2026
Full time
Our welcoming Resident Team at Venti House, Stratford are looking to appoint a Resident Advisor to join Fresh and help contribute to delivering an outstanding living experience for our residents. Venti House is our exciting student accommodation development, opening its doors to students for the very first time in September 2026. About the role As a Resident Advisor, you will work 37.5 hours per week on a rota basis, Tuesday to Saturday between 8:00am and 6:00pm. We're looking for individuals who are passionate about creating a welcoming, supportive, and vibrant community where residents feel at home. You will play a key role in building a positive living environment by organising engaging social events, managing communications through social media platforms, and using traditional communication methods to keep residents informed and connected. You will also support the wider team with administrative duties, including welcoming residents at reception, handling enquiries, and taking accurate rental payments to ensure the smooth and efficient running of the building. In this role, you will provide outstanding customer service via email, phone, and face-to-face interactions, acting as a key point of contact for residents. We're looking for someone who is solutions-focused, enthusiastic, and ready to make a real impact during an exciting new building opening. If you enjoy working closely with on-site colleagues, the wider business, and building strong relationships with residents, this could be the perfect opportunity for you. About you We are looking for someone who is approachable, organised, and genuinely passionate about building a strong sense of community. You will: Be a confident communicator who enjoys engaging with people from different backgrounds Have excellent organisational and time management skills Be able to listen to residents' needs and respond effectively Take pride in delivering exceptional customer service Bring energy and enthusiasm to creating a safe, inclusive, and welcoming environment Most importantly, you will play an essential role in ensuring Venti House becomes a place where residents feel comfortable, supported, and proud to call home. We offer: Benefits of working at Fresh? A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Life Insurance for peace of mind. Access to exclusive shopping discounts About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
ServiceNow HRSD Business Analyst Hybrid - UK-wise, with monthly travel plus client travel Up to 75k + bonus. If you have some ServiceNow experience, but not extensive, still send your CV in as there may be junior vacancies upcoming I'm working with a client who are growing out their ServiceNow HR capability and looking for a Business Analyst who knows their way around HRSD. This would suit someone who enjoys the people/process side of ServiceNow just as much as the platform itself. Someone who can sit with HR teams, understand what's not working, ask the right questions, and then turn all of that into clear requirements, user stories and practical outcomes for the delivery team. It's not a hands-on development role, so you won't be expected to be the person building everything in the background. You'll be much closer to the customer than that - running workshops, mapping processes, shaping requirements, supporting playbacks, working with technical teams and making sure the solution actually solves the problem it set out to fix. The work will sit across ServiceNow HRSD, so things like HR case management, employee portals, HR knowledge, service catalogues, employee journeys, workflows and wider employee experience improvements. You'll be involved across the delivery lifecycle too, from early discovery and design through to testing, rollout, change activity and hypercare. There's also a consulting angle to this one, which is what makes it a bit more interesting. You'll get exposure to proposals, RFPs, client presentations and the journey from early sales conversations into actual delivery. So if you're a ServiceNow BA who wants to keep moving towards advisory work rather than being boxed into pure delivery admin, this is a strong route to do that. You'll need: ServiceNow Business Analyst, Functional Consultant or similar experience Good working knowledge of ServiceNow HRSD CIS HRSD certification Experience writing user stories, acceptance criteria and process documentation Confidence working with HR stakeholders, technical teams and delivery teams A decent understanding of HR operations and the employee lifecycle Experience on either a larger ServiceNow programme or a few smaller end-to-end deployments CSA, CIS ITSM, Agile, SAFe or project delivery experience would be useful, but the main thing is that you understand how HR teams work, how ServiceNow HRSD improves that experience, and how to translate business problems into something clear and deliverable. This is a good move for someone who wants more than just sitting in workshops and taking notes. You'll be around proper HR transformation work, good ServiceNow people, and customers who are genuinely trying to improve the employee experience rather than just chucking another system in for the sake of it. If you're a ServiceNow BA with HRSD experience and you want something with a bit more variety, more customer exposure and a clear path into more senior consulting work, this is well worth a chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 11, 2026
Full time
ServiceNow HRSD Business Analyst Hybrid - UK-wise, with monthly travel plus client travel Up to 75k + bonus. If you have some ServiceNow experience, but not extensive, still send your CV in as there may be junior vacancies upcoming I'm working with a client who are growing out their ServiceNow HR capability and looking for a Business Analyst who knows their way around HRSD. This would suit someone who enjoys the people/process side of ServiceNow just as much as the platform itself. Someone who can sit with HR teams, understand what's not working, ask the right questions, and then turn all of that into clear requirements, user stories and practical outcomes for the delivery team. It's not a hands-on development role, so you won't be expected to be the person building everything in the background. You'll be much closer to the customer than that - running workshops, mapping processes, shaping requirements, supporting playbacks, working with technical teams and making sure the solution actually solves the problem it set out to fix. The work will sit across ServiceNow HRSD, so things like HR case management, employee portals, HR knowledge, service catalogues, employee journeys, workflows and wider employee experience improvements. You'll be involved across the delivery lifecycle too, from early discovery and design through to testing, rollout, change activity and hypercare. There's also a consulting angle to this one, which is what makes it a bit more interesting. You'll get exposure to proposals, RFPs, client presentations and the journey from early sales conversations into actual delivery. So if you're a ServiceNow BA who wants to keep moving towards advisory work rather than being boxed into pure delivery admin, this is a strong route to do that. You'll need: ServiceNow Business Analyst, Functional Consultant or similar experience Good working knowledge of ServiceNow HRSD CIS HRSD certification Experience writing user stories, acceptance criteria and process documentation Confidence working with HR stakeholders, technical teams and delivery teams A decent understanding of HR operations and the employee lifecycle Experience on either a larger ServiceNow programme or a few smaller end-to-end deployments CSA, CIS ITSM, Agile, SAFe or project delivery experience would be useful, but the main thing is that you understand how HR teams work, how ServiceNow HRSD improves that experience, and how to translate business problems into something clear and deliverable. This is a good move for someone who wants more than just sitting in workshops and taking notes. You'll be around proper HR transformation work, good ServiceNow people, and customers who are genuinely trying to improve the employee experience rather than just chucking another system in for the sake of it. If you're a ServiceNow BA with HRSD experience and you want something with a bit more variety, more customer exposure and a clear path into more senior consulting work, this is well worth a chat. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
