Location : Contracted to the Peterborough office with the flexibility for hybrid working Salary : £37,000 - £42,000 FTE depending on experience Full time: 37.5 hrs per week (would consider part time: minimum 30 hours) Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 22 June 2026 Preliminary telephone interviews will be held week commencing 29 June 2026 In-person interviews will be held on Tuesday 7 July 2026, at their Peterborough office No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with a long-term health condition. Their vision is a future where people live free from the impact of this condition. This is a brilliant opportunity to take a lead role within a growing and ambitious community and events team, delivering a diverse portfolio of fundraising activity that engages and inspires supporters across the UK. You ll take ownership of key events, shaping standout participant experiences, while working closely with the head of community and events to drive income, grow participation and build long-term relationships. They are looking for a confident, hands-on leader who thrives on making things happen. You ll bring strong experience of delivering successful fundraising events, hitting recruitment and income targets, and the ability to motivate and develop others to do the same. Just as importantly, you ll be collaborative, driven and full of ideas someone who s motivated by making a real difference and who wants to be part of a team that is ambitious, supportive and always looking for better ways to grow and improve. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of a long-term health condition. For more than 60 years, the research they fund has been making an impact. However, the condition is increasing, as are the factors contributing to it, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of the condition. They collaborate with partners across the public, private and third sectors to prevent illness and drive innovation to transform treatments. Over the last ten years, they have invested significant funding into research. They engage with governments and decision makers to influence policy and practice, helping to ensure that people living with all stages of the condition have access to the most effective care and treatment, and to make it a priority. Most importantly, they work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, helping them and their partners to understand lived experiences, ensuring they see the person behind the treatment and reminding them that behind every statistic is an individual the patients and carers who inspire their mission and drive meaningful progress. You may have experience in the following: Relationship Manager, Fundraising Manager, Community Fundraising Manager, Events Fundraising Manager, Charity Fundraising Manager, Partnerships Manager, Donor Relations Manager, Fundraising Lead, Events Manager (Fundraising), Community and Events Manager, Supporter Engagement Manager, Income Generation Manager, Corporate Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jun 09, 2026
Full time
Location : Contracted to the Peterborough office with the flexibility for hybrid working Salary : £37,000 - £42,000 FTE depending on experience Full time: 37.5 hrs per week (would consider part time: minimum 30 hours) Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 22 June 2026 Preliminary telephone interviews will be held week commencing 29 June 2026 In-person interviews will be held on Tuesday 7 July 2026, at their Peterborough office No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with a long-term health condition. Their vision is a future where people live free from the impact of this condition. This is a brilliant opportunity to take a lead role within a growing and ambitious community and events team, delivering a diverse portfolio of fundraising activity that engages and inspires supporters across the UK. You ll take ownership of key events, shaping standout participant experiences, while working closely with the head of community and events to drive income, grow participation and build long-term relationships. They are looking for a confident, hands-on leader who thrives on making things happen. You ll bring strong experience of delivering successful fundraising events, hitting recruitment and income targets, and the ability to motivate and develop others to do the same. Just as importantly, you ll be collaborative, driven and full of ideas someone who s motivated by making a real difference and who wants to be part of a team that is ambitious, supportive and always looking for better ways to grow and improve. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of a long-term health condition. For more than 60 years, the research they fund has been making an impact. However, the condition is increasing, as are the factors contributing to it, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of the condition. They collaborate with partners across the public, private and third sectors to prevent illness and drive innovation to transform treatments. Over the last ten years, they have invested significant funding into research. They engage with governments and decision makers to influence policy and practice, helping to ensure that people living with all stages of the condition have access to the most effective care and treatment, and to make it a priority. Most importantly, they work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, helping them and their partners to understand lived experiences, ensuring they see the person behind the treatment and reminding them that behind every statistic is an individual the patients and carers who inspire their mission and drive meaningful progress. You may have experience in the following: Relationship Manager, Fundraising Manager, Community Fundraising Manager, Events Fundraising Manager, Charity Fundraising Manager, Partnerships Manager, Donor Relations Manager, Fundraising Lead, Events Manager (Fundraising), Community and Events Manager, Supporter Engagement Manager, Income Generation Manager, Corporate Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £36 000 FTE depending on experience Full time: 37.5 hours per week (would consider part time, minimum 30 hours) Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 15 June 2026. We may extend the closing date, however, please apply as soon as possible. Preliminary telephone interviews will be held on Friday 19 June 2026 In-person interviews will be held in Peterborough on 24 and 25 June 2026 No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our client's vision is the day when everyone lives free from kidney disease. Our client is looking for an experienced and driven corporate partnerships manager with a strong track record of securing income from corporate supporters to grow and manage their corporate partnerships portfolio. You will bring proven experience of developing and delivering mutually beneficial partnerships, with an understanding of the corporate fundraising landscape and the ability to identify and convert new business opportunities. With experience of managing income targets, supporting forecasting processes and maintaining a healthy pipeline, you will contribute to the delivery of their wider fundraising ambitions. You will be confident in building and nurturing relationships, providing excellent account management and working collaboratively to maximise value and long-term engagement from their corporate partners. Our client operates a hybrid, flexible working style and fortnightly office attendance is required. The role is contracted to their Peterborough office and the team currently come together in person once a month. You will also be required to regularly attend external meetings and events. If you are interested in the position, please complete the online application form and submit together with your CV. Our client is committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About our client: Our client is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. Our client works with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the charity. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience in the following: Corporate Partnerships Manager, Corporate Fundraising Manager, Business Development Manager, Partnerships Manager, Strategic Partnerships Manager, Corporate Account Manager, Sponsorship Manager, Charity Partnerships Manager, Philanthropy Manager, Relationship Manager, Corporate Engagement Manager, Fundraising Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jun 09, 2026
Full time
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £36 000 FTE depending on experience Full time: 37.5 hours per week (would consider part time, minimum 30 hours) Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 15 June 2026. We may extend the closing date, however, please apply as soon as possible. Preliminary telephone interviews will be held on Friday 19 June 2026 In-person interviews will be held in Peterborough on 24 and 25 June 2026 No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our client's vision is the day when everyone lives free from kidney disease. Our client is looking for an experienced and driven corporate partnerships manager with a strong track record of securing income from corporate supporters to grow and manage their corporate partnerships portfolio. You will bring proven experience of developing and delivering mutually beneficial partnerships, with an understanding of the corporate fundraising landscape and the ability to identify and convert new business opportunities. With experience of managing income targets, supporting forecasting processes and maintaining a healthy pipeline, you will contribute to the delivery of their wider fundraising ambitions. You will be confident in building and nurturing relationships, providing excellent account management and working collaboratively to maximise value and long-term engagement from their corporate partners. Our client operates a hybrid, flexible working style and fortnightly office attendance is required. The role is contracted to their Peterborough office and the team currently come together in person once a month. You will also be required to regularly attend external meetings and events. If you are interested in the position, please complete the online application form and submit together with your CV. Our client is committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About our client: Our client is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. Our client works with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the charity. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience in the following: Corporate Partnerships Manager, Corporate Fundraising Manager, Business Development Manager, Partnerships Manager, Strategic Partnerships Manager, Corporate Account Manager, Sponsorship Manager, Charity Partnerships Manager, Philanthropy Manager, Relationship Manager, Corporate Engagement Manager, Fundraising Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Young Creatives Programme Manager Salary: £33,000, per annum, pro rata (£26,400 per annum actual for 4 days per week) Contract: Permanent Hours: Part-time, 4 days per week (0.8 FTE) with regular Wednesdays, Thursdays, and one Saturday per month. Location: Pembroke Street, Oxford OX1 1BP About Us Modern Art Oxford is one of the UK s leading contemporary art spaces with an international reputation for innovation and ambition. The gallery presents a programme of changing exhibitions of modern and contemporary art each year, coupled with an extensive programme of education, events and performance projects involving several thousand people of all ages and backgrounds. About You and The Role The Young Creatives Programme Manager is responsible for the research and project management of Modern Art Oxford s Young Creatives projects which includes the delivery of the Young Creatives Collective, Socials, and school visits. Modern Art Oxford s Young Creatives programme includes a diverse offer of studio sessions and professional development opportunities throughout the year for young people aged 16-21, including support and mentoring for sixth form students and undergraduates which form part of our university partnerships. The Young Creatives Programme Manager takes a lead role in collaboratively developing programme ideas with young people to ensure that all Young Creatives projects are inclusive and reflect the ideas and interests of the group. This includes the development of public events with young people each year. The role combines research, delivery, and project management with a core focus on co-curating with young people to develop Modern Art Oxford s new three-year strategy, Changing Geographies (Apply online only which aims to develop new regional partnerships and commission opportunities with 45 young people each year. Working as part of the Communities, Practice & Participation team, the Young Creatives Programme Manager is responsible for the day-to-day administration and co-ordination of visiting schools and colleges while working alongside the Curator of Communities, Practice & Participation to build and sustain new relationships with young people, charities, and grassroots organisations, across Oxfordshire. The Young Creatives programme regularly engages more than 800 young people each year through our regular sessions for visiting schools, colleges, and socials, with a focussed collective of 15 young people who meet monthly. Key Responsibilities Programme and Workshop Delivery Project Management and Co-ordination The successful candidate will have a strong interest in contemporary art and visual culture, a minimum of three years experience working with young people (16-21) in a contemporary arts organisation, and a strong understanding of pedagogy and inclusive practices with young people They will have experience of delivering projects and workshops in art galleries and museums, working with artists, facilitators, or creative practitioners, managing multiple projects, partnerships, and delivery as well as experience of working with diverse materials and media. They will have excellent communication and relationship building skills, experience of working collaboratively with teachers and schools, the ability to prioritise workloads effectively and good IT, administrative and organisational skills. Benefits An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan. A salary sacrifice scheme is available after 3 months employment. Employees are entitled to a staff discount in the Modern Art Oxford Shop and Café. There is an Employee Assistance Programme through Gemelli, and a series of discounts and salary sacrifice schemes through BHN Extras. Applications must be received by 9.00am Monday 29 June 2026 Initial interviews planned for 14, 15, and 16 July 2026 Ideal start date in the w/c 24 August 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the Global Majority who are under-represented in the workforce in our sector. No agencies please.
Jun 08, 2026
Full time
Young Creatives Programme Manager Salary: £33,000, per annum, pro rata (£26,400 per annum actual for 4 days per week) Contract: Permanent Hours: Part-time, 4 days per week (0.8 FTE) with regular Wednesdays, Thursdays, and one Saturday per month. Location: Pembroke Street, Oxford OX1 1BP About Us Modern Art Oxford is one of the UK s leading contemporary art spaces with an international reputation for innovation and ambition. The gallery presents a programme of changing exhibitions of modern and contemporary art each year, coupled with an extensive programme of education, events and performance projects involving several thousand people of all ages and backgrounds. About You and The Role The Young Creatives Programme Manager is responsible for the research and project management of Modern Art Oxford s Young Creatives projects which includes the delivery of the Young Creatives Collective, Socials, and school visits. Modern Art Oxford s Young Creatives programme includes a diverse offer of studio sessions and professional development opportunities throughout the year for young people aged 16-21, including support and mentoring for sixth form students and undergraduates which form part of our university partnerships. The Young Creatives Programme Manager takes a lead role in collaboratively developing programme ideas with young people to ensure that all Young Creatives projects are inclusive and reflect the ideas and interests of the group. This includes the development of public events with young people each year. The role combines research, delivery, and project management with a core focus on co-curating with young people to develop Modern Art Oxford s new three-year strategy, Changing Geographies (Apply online only which aims to develop new regional partnerships and commission opportunities with 45 young people each year. Working as part of the Communities, Practice & Participation team, the Young Creatives Programme Manager is responsible for the day-to-day administration and co-ordination of visiting schools and colleges while working alongside the Curator of Communities, Practice & Participation to build and sustain new relationships with young people, charities, and grassroots organisations, across Oxfordshire. The Young Creatives programme regularly engages more than 800 young people each year through our regular sessions for visiting schools, colleges, and socials, with a focussed collective of 15 young people who meet monthly. Key Responsibilities Programme and Workshop Delivery Project Management and Co-ordination The successful candidate will have a strong interest in contemporary art and visual culture, a minimum of three years experience working with young people (16-21) in a contemporary arts organisation, and a strong understanding of pedagogy and inclusive practices with young people They will have experience of delivering projects and workshops in art galleries and museums, working with artists, facilitators, or creative practitioners, managing multiple projects, partnerships, and delivery as well as experience of working with diverse materials and media. They will have excellent communication and relationship building skills, experience of working collaboratively with teachers and schools, the ability to prioritise workloads effectively and good IT, administrative and organisational skills. Benefits An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan. A salary sacrifice scheme is available after 3 months employment. Employees are entitled to a staff discount in the Modern Art Oxford Shop and Café. There is an Employee Assistance Programme through Gemelli, and a series of discounts and salary sacrifice schemes through BHN Extras. Applications must be received by 9.00am Monday 29 June 2026 Initial interviews planned for 14, 15, and 16 July 2026 Ideal start date in the w/c 24 August 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the Global Majority who are under-represented in the workforce in our sector. No agencies please.
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £36,000 - 40,000 FTE depending on experience Full time: 37.5 hours per week (would consider part time, minimum 30 hours) Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 15 June 2026. We may extend the closing date, however, please apply as soon as possible. Preliminary telephone interviews will be held on Friday 19 June 2026 In-person interviews will be held in Peterborough on 24 and 25 June 2026 No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. We are looking for an experienced and driven corporate partnerships manager with a strong track record of securing income from corporate supporters to grow and manage our corporate partnerships portfolio. You will bring proven experience of developing and delivering mutually beneficial partnerships, with an understanding of the corporate fundraising landscape and the ability to identify and convert new business opportunities. With experience of managing income targets, supporting forecasting processes and maintaining a healthy pipeline, you will contribute to the delivery of our wider fundraising ambitions. You will be confident in building and nurturing relationships, providing excellent account management and working collaboratively to maximise value and long-term engagement from our corporate partners. We operate a hybrid, flexible working style and fortnightly office attendance is required. The role is contracted to our Peterborough office and the team currently come together in person once a month. You will also be required to regularly attend external meetings and events. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience in the following: Corporate Partnerships Manager, Corporate Fundraising Manager, Business Development Manager, Partnerships Manager, Strategic Partnerships Manager, Corporate Account Manager, Sponsorship Manager, Charity Partnerships Manager, Philanthropy Manager, Relationship Manager, Corporate Engagement Manager, Fundraising Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jun 05, 2026
Full time
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £36,000 - 40,000 FTE depending on experience Full time: 37.5 hours per week (would consider part time, minimum 30 hours) Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 15 June 2026. We may extend the closing date, however, please apply as soon as possible. Preliminary telephone interviews will be held on Friday 19 June 2026 In-person interviews will be held in Peterborough on 24 and 25 June 2026 No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. We are looking for an experienced and driven corporate partnerships manager with a strong track record of securing income from corporate supporters to grow and manage our corporate partnerships portfolio. You will bring proven experience of developing and delivering mutually beneficial partnerships, with an understanding of the corporate fundraising landscape and the ability to identify and convert new business opportunities. With experience of managing income targets, supporting forecasting processes and maintaining a healthy pipeline, you will contribute to the delivery of our wider fundraising ambitions. You will be confident in building and nurturing relationships, providing excellent account management and working collaboratively to maximise value and long-term engagement from our corporate partners. We operate a hybrid, flexible working style and fortnightly office attendance is required. The role is contracted to our Peterborough office and the team currently come together in person once a month. You will also be required to regularly attend external meetings and events. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience in the following: Corporate Partnerships Manager, Corporate Fundraising Manager, Business Development Manager, Partnerships Manager, Strategic Partnerships Manager, Corporate Account Manager, Sponsorship Manager, Charity Partnerships Manager, Philanthropy Manager, Relationship Manager, Corporate Engagement Manager, Fundraising Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary : £37,000 - £42,000 FTE depending on experience Full time: 37.5 hrs per week (would consider part time: minimum 30 hours) Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 22 June 2026 Preliminary telephone interviews will be held week commencing 29 June 2026 In-person interviews will be held on Tuesday 7 July 2026, at our Peterborough office No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. This is a brilliant opportunity to take a lead role within a growing and ambitious community and events team, delivering a diverse portfolio of fundraising activity that engages and inspires supporters across the UK. You'll take ownership of key events, shaping standout participant experiences, while working closely with the head of community and events to drive income, grow participation and build long-term relationships. We're looking for a confident, hands-on leader who thrives on making things happen. You'll bring strong experience of delivering successful fundraising events, hitting recruitment and income targets, and the ability to motivate and develop others to do the same. Just as importantly, you'll be collaborative, driven and full of ideas - someone who's motivated by making a real difference and who wants to be part of a team that is ambitious, supportive and always looking for better ways to grow and improve. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience in the following: Relationship Manager, Fundraising Manager, Community Fundraising Manager, Events Fundraising Manager, Charity Fundraising Manager, Partnerships Manager, Donor Relations Manager, Fundraising Lead, Events Manager (Fundraising), Community and Events Manager, Supporter Engagement Manager, Income Generation Manager, Corporate Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
Jun 04, 2026
Full time
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary : £37,000 - £42,000 FTE depending on experience Full time: 37.5 hrs per week (would consider part time: minimum 30 hours) Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Monday 22 June 2026 Preliminary telephone interviews will be held week commencing 29 June 2026 In-person interviews will be held on Tuesday 7 July 2026, at our Peterborough office No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. This is a brilliant opportunity to take a lead role within a growing and ambitious community and events team, delivering a diverse portfolio of fundraising activity that engages and inspires supporters across the UK. You'll take ownership of key events, shaping standout participant experiences, while working closely with the head of community and events to drive income, grow participation and build long-term relationships. We're looking for a confident, hands-on leader who thrives on making things happen. You'll bring strong experience of delivering successful fundraising events, hitting recruitment and income targets, and the ability to motivate and develop others to do the same. Just as importantly, you'll be collaborative, driven and full of ideas - someone who's motivated by making a real difference and who wants to be part of a team that is ambitious, supportive and always looking for better ways to grow and improve. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience in the following: Relationship Manager, Fundraising Manager, Community Fundraising Manager, Events Fundraising Manager, Charity Fundraising Manager, Partnerships Manager, Donor Relations Manager, Fundraising Lead, Events Manager (Fundraising), Community and Events Manager, Supporter Engagement Manager, Income Generation Manager, Corporate Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
Oct 08, 2025
Full time
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
Director of Sales & Business Development Printing Components West Coast, USA Hybrid (2 3 days on-site per week) Salary from 160,000 bonus fully expensed travel benefits package For more than 80 years, this business has been at the forefront of global technology innovation, from pioneering imaging and printing solutions to delivering transformative digital services for industries worldwide. Within its print portfolio, a cornerstone of the company s industrial technology business, it supports OEMs and partners in sectors such as wide-format printing, 3D printing, coding, and packaging, supplying state-of-the-art printhead solutions that power next-generation manufacturing and production. Now entering a new phase of growth, the division is targeting a revenue expansion, and to lead this transformation it is seeking an accomplished Director of Sales & Business Development . Someone who is entrepreneurial, data-driven, and technically fluent, with a proven record of delivering growth in the industrial printing markets. The Role Reporting directly to senior leadership, as the Director of Sales & Business Development you will own the commercial strategy, revenue performance, and market expansion for the printer head business. This is a rare opportunity to inherit a stable, long-established operation and transform it into a growth engine. You will lead a team of sales and account managers, set and execute the division s go-to-market strategy, and represent the business at the corporate level, shaping partnerships, influencing product roadmaps, and spearheading entry into new market segments and applications. Key Responsibilities Business Development & Revenue Growth Deliver and exceed annual revenue and profitability targets. Expand business within existing accounts and rapidly convert new prospects into profitable partnerships. Lead strategic initiatives to penetrate new segments and applications with both existing and new technologies. Promote the businesses industrial printing capabilities at trade shows, conferences, and in key industry publications. Capture and translate the voice of the customer into future product roadmaps and business value propositions. Strategy & Market Leadership Formulate and execute innovative sales, marketing, and market-entry strategies. Conduct deep quantitative and qualitative market research to guide business direction. Stay ahead of competitive developments and evolving market dynamics. Interface with cross-functional teams globally to align strategy, resources, and execution. Lead initiatives to expand beyond major OEM accounts, targeting mid-tier and emerging customers and building a stronger zero-base account pipeline. Leadership & Management Manage, coach, and develop a high-performing commercial team, ensuring alignment with strategic goals. Oversee revenue, margin, and expense budgeting and reporting. Present budgets and forecasts to senior management and proactively address any gaps. Champion a collaborative, high-accountability culture consistent with the businesses values. Essential Qualifications: Bachelor s degree in Engineering or Business; MBA preferred. Demonstrated success in B2B sales, business development, or product commercialization within printing technology. Strong experience in printheads, inkjet printing, or related engineered components. Track record of new product launches and market entries. Proven ability to manage and grow teams of 5 direct reports. Experience developing and executing multi-year growth strategies. Skilled in market research, strategic planning, and quantitative analysis. Exceptional stakeholder management and relationship-building skills. This role is not just about hitting targets it s about shaping the trajectory of a business. For the right candidate, it s an opportunity to leave a lasting mark on a global technology leader while building a high-growth, market-leading division from a strong and established foundation. All enquiries will be treated with the highest level of discretion. Ref: (phone number removed)
Oct 07, 2025
Full time
Director of Sales & Business Development Printing Components West Coast, USA Hybrid (2 3 days on-site per week) Salary from 160,000 bonus fully expensed travel benefits package For more than 80 years, this business has been at the forefront of global technology innovation, from pioneering imaging and printing solutions to delivering transformative digital services for industries worldwide. Within its print portfolio, a cornerstone of the company s industrial technology business, it supports OEMs and partners in sectors such as wide-format printing, 3D printing, coding, and packaging, supplying state-of-the-art printhead solutions that power next-generation manufacturing and production. Now entering a new phase of growth, the division is targeting a revenue expansion, and to lead this transformation it is seeking an accomplished Director of Sales & Business Development . Someone who is entrepreneurial, data-driven, and technically fluent, with a proven record of delivering growth in the industrial printing markets. The Role Reporting directly to senior leadership, as the Director of Sales & Business Development you will own the commercial strategy, revenue performance, and market expansion for the printer head business. This is a rare opportunity to inherit a stable, long-established operation and transform it into a growth engine. You will lead a team of sales and account managers, set and execute the division s go-to-market strategy, and represent the business at the corporate level, shaping partnerships, influencing product roadmaps, and spearheading entry into new market segments and applications. Key Responsibilities Business Development & Revenue Growth Deliver and exceed annual revenue and profitability targets. Expand business within existing accounts and rapidly convert new prospects into profitable partnerships. Lead strategic initiatives to penetrate new segments and applications with both existing and new technologies. Promote the businesses industrial printing capabilities at trade shows, conferences, and in key industry publications. Capture and translate the voice of the customer into future product roadmaps and business value propositions. Strategy & Market Leadership Formulate and execute innovative sales, marketing, and market-entry strategies. Conduct deep quantitative and qualitative market research to guide business direction. Stay ahead of competitive developments and evolving market dynamics. Interface with cross-functional teams globally to align strategy, resources, and execution. Lead initiatives to expand beyond major OEM accounts, targeting mid-tier and emerging customers and building a stronger zero-base account pipeline. Leadership & Management Manage, coach, and develop a high-performing commercial team, ensuring alignment with strategic goals. Oversee revenue, margin, and expense budgeting and reporting. Present budgets and forecasts to senior management and proactively address any gaps. Champion a collaborative, high-accountability culture consistent with the businesses values. Essential Qualifications: Bachelor s degree in Engineering or Business; MBA preferred. Demonstrated success in B2B sales, business development, or product commercialization within printing technology. Strong experience in printheads, inkjet printing, or related engineered components. Track record of new product launches and market entries. Proven ability to manage and grow teams of 5 direct reports. Experience developing and executing multi-year growth strategies. Skilled in market research, strategic planning, and quantitative analysis. Exceptional stakeholder management and relationship-building skills. This role is not just about hitting targets it s about shaping the trajectory of a business. For the right candidate, it s an opportunity to leave a lasting mark on a global technology leader while building a high-growth, market-leading division from a strong and established foundation. All enquiries will be treated with the highest level of discretion. Ref: (phone number removed)
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
Oct 07, 2025
Full time
AI, Automation and Application Strategy Programme Director 18-Month Fixed Term Contract Full-Time London Are you ready to shape the digital future of a leading organisation? We are seeking a Programme Director for AI, Automation and Application Strategy to join the senior IT leadership team. This is a pivotal role driving the strategic development and operational delivery of AI-driven automation, enterprise applications, and digital transformation at scale. This is an exceptional opportunity for a visionary leader to deliver real impact-embedding AI into business processes, optimising enterprise systems, and ensuring technology investments deliver measurable value. The Role. As Programme Director, you will: Lead AI strategy - create and deliver a 5-year roadmap, champion AI-first principles, and oversee centres of excellence and innovation hubs. Drive automation and application transformation - optimise enterprise systems, promote low/no-code solutions, and lead adoption across HR, Finance, Library Services, Research and more. Shape data and governance - develop data strategies, oversee Azure-based platforms, and ensure interoperability between applications and AI platforms. Deliver integrations at scale - design event-driven architecture, lead adoption of Dell Boomi, and ensure seamless, secure data flow across enterprise systems. Provide leadership - direct high-performing teams, manage significant budgets, and influence stakeholders at all levels to ensure technology enables growth and service excellence. Create and manage successful partnerships to assist in the delivery of the programme. About You. We're looking for a senior leader who can bring together people, process, and technology to deliver transformation. As an open organisation they seek collaborative people who have honesty, integrity and a sense of humour! You will have: Significant leadership experience in enterprise applications, digital transformation, and AI/automation adoption. At a senior programme manager/director level you will have a track record of leading large-scale, complex IT change programmes and delivering measurable outcomes. Expertise in enterprise system architecture, integration, and security frameworks. Strong understanding of data strategy, governance, and interoperability, ideally with Azure platforms. Excellent stakeholder engagement skills, able to influence senior decision-makers across technical and non-technical domains at all levels You can see the strategic big picture but have an entrepreneurial mindset and approach to ensure delivery Experience applying ITIL, ISO 27001 or similar frameworks to ensure service quality and compliance. Relevant postgraduate qualifications, certifications in project/programme management, enterprise architecture, or AI/automation frameworks will be advantageous. What's on Offer? This role comes with an attractive package, including: Salary c. 120,000 pa. Generous pension scheme. 30 days' annual leave (plus bank holidays). Flexible hybrid working arrangements. Personal and professional development opportunities Inclusive employment policies that support diversity and work-life balance. Duration/Type: 18 month Full-Time, Fixed Term Contract. Why Apply? This role offers the chance to: Transform and Organisation and work with a "go ahead" non-hierarchal organisation that has drive a purpose and that contributes to society whilst providing you with a challenge. The CGO, COO CFO and CTO are all behind this programme and will provide full support to you in your work. Shape and deliver cutting-edge AI and automation strategy at an organisational level. Lead innovation and transformation hubs that directly support staff, customers, and communities for this truly class leading inclusive organisation. Be part of a senior leadership team driving digital change, efficiency, and growth. This is a high-profile opportunity for an ambitious leader who wants to be at the forefront of AI, automation, and application strategy in a complex, fast-evolving environment. To be a part of this exciting, inclusive organisation and take on this challenge please send your CV and a supporting statement as to why you are interested to Simon Dunscombe (url removed). Services Advertised are those of an Employment Agency.
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people. Purpose of role The Head of Corporate Partnerships will join the Development department at a time of rapid and exciting growth for the team, with a remit to lead a high achieving and ambitious team of three to achieve significant revenue targets through partnerships and sponsorships, oversee a successful corporate masterclass programme and research and implement new opportunities to generate revenue. Who We Are Looking For This role is ideally suited to an ambitious and highly motivated individual who thrives in a busy and fast-paced environment with senior experience in corporate development, and who is interested in playing a critical role at one of the UK's leading producing theatres. The successful candidate will be a brilliant relationship builder and manager, both internally and externally. They will enjoy a close working relationship with the Director of Strategic Development and Fundraising, the wider development team and members of the senior management team. TERMS Salary: £55,000 per annum Applications Close at 10am on Tuesday 21 October. Round One Interviews: Monday 27 October Round Two Interviews: Week Commencing 4 November We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background. Duties and Responsibilities Partnerships and Sponsorships Work alongside the Head of Philanthropy and Head of Trusts and Events to deliver the Donmar s Development strategy in line with the wider Organizational strategy and following our core Donmar values. Lead the Corporate Development team to maximise revenue from corporate partnerships and the Donmar s growing corporate masterclass programme. Report to and work closely with the Director of Strategic Development and Fundraising to set ambitious yet realistic annual targets for the corporate team. Lead on new business, personally generating significant income through identifying prospective new corporate partners and delivering effective cultivation strategies, including engaging appropriate members of the Board and Development Committee. Take a commercial approach to income generation at the Donmar, identifying and developing new opportunities for further growth. Exploring new partnerships models in collaboration with our Partners, co-creating projects and being excited about change and innovation. Lead on the account management of the Donmar s major Partners. Manage a diverse portfolio of other partners and sponsors contributing to meeting corporate fundraising targets, including ensuring renewal or upgrade. Ensure that the Donmar s corporate partners are receiving the highest quality of service from the Corporate and wider Development team, and other Donmar staff members. Manage and report against income budgets for Corporate support, working closely with the Finance team on monthly forecasting of income. Develop and maintain strong relationships across the organisation to ensure the ability to identify opportunities for new partnership support. Ensure the efficient administration of the Corporate function (including contractual compliance, data management and adherence to all Donmar policies). Lead and support at relevant Corporate cultivation and stewardship events. Line Management Effectively line manage and nurture the Senior Corporate Development Manager, ensuring that their work is delivered to the highest standard and that financial targets are met. Oversee the professional growth of the Corporate team ensuring everyone works to the best of their ability, collaboratively, and upholding Donmar values. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Significant senior experience of managing corporate partnerships in house, ideally in the performing arts, heritage or higher education sector. Demonstrable success in securing six figure partnerships from a range of sectors. An experienced and strong relationship manager, with demonstrable ability to retain and grow partnerships. Experience of developing new commercial opportunities to generate earned income. An entrepreneurial and proactive approach to identifying opportunities for corporate partnerships. A team player, with experience leading and motivating a team to achieve and exceed targets. The ability to work independently to achieve objectives. The ability to operate effectively in a fast paced environment. Experience of budget setting and monitoring. Exceptional understanding of the corporate fundraising marketplace. Desirable Experience of working with CRM databases, preferably Spektrix Excellent IT skills, particularly in MS Office packages; Ambitious, motivated and results oriented. Experience of working with colleagues at a senior level including Senior Management Team, artistic staff and Development Board members.
Oct 03, 2025
Full time
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people. Purpose of role The Head of Corporate Partnerships will join the Development department at a time of rapid and exciting growth for the team, with a remit to lead a high achieving and ambitious team of three to achieve significant revenue targets through partnerships and sponsorships, oversee a successful corporate masterclass programme and research and implement new opportunities to generate revenue. Who We Are Looking For This role is ideally suited to an ambitious and highly motivated individual who thrives in a busy and fast-paced environment with senior experience in corporate development, and who is interested in playing a critical role at one of the UK's leading producing theatres. The successful candidate will be a brilliant relationship builder and manager, both internally and externally. They will enjoy a close working relationship with the Director of Strategic Development and Fundraising, the wider development team and members of the senior management team. TERMS Salary: £55,000 per annum Applications Close at 10am on Tuesday 21 October. Round One Interviews: Monday 27 October Round Two Interviews: Week Commencing 4 November We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background. Duties and Responsibilities Partnerships and Sponsorships Work alongside the Head of Philanthropy and Head of Trusts and Events to deliver the Donmar s Development strategy in line with the wider Organizational strategy and following our core Donmar values. Lead the Corporate Development team to maximise revenue from corporate partnerships and the Donmar s growing corporate masterclass programme. Report to and work closely with the Director of Strategic Development and Fundraising to set ambitious yet realistic annual targets for the corporate team. Lead on new business, personally generating significant income through identifying prospective new corporate partners and delivering effective cultivation strategies, including engaging appropriate members of the Board and Development Committee. Take a commercial approach to income generation at the Donmar, identifying and developing new opportunities for further growth. Exploring new partnerships models in collaboration with our Partners, co-creating projects and being excited about change and innovation. Lead on the account management of the Donmar s major Partners. Manage a diverse portfolio of other partners and sponsors contributing to meeting corporate fundraising targets, including ensuring renewal or upgrade. Ensure that the Donmar s corporate partners are receiving the highest quality of service from the Corporate and wider Development team, and other Donmar staff members. Manage and report against income budgets for Corporate support, working closely with the Finance team on monthly forecasting of income. Develop and maintain strong relationships across the organisation to ensure the ability to identify opportunities for new partnership support. Ensure the efficient administration of the Corporate function (including contractual compliance, data management and adherence to all Donmar policies). Lead and support at relevant Corporate cultivation and stewardship events. Line Management Effectively line manage and nurture the Senior Corporate Development Manager, ensuring that their work is delivered to the highest standard and that financial targets are met. Oversee the professional growth of the Corporate team ensuring everyone works to the best of their ability, collaboratively, and upholding Donmar values. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Significant senior experience of managing corporate partnerships in house, ideally in the performing arts, heritage or higher education sector. Demonstrable success in securing six figure partnerships from a range of sectors. An experienced and strong relationship manager, with demonstrable ability to retain and grow partnerships. Experience of developing new commercial opportunities to generate earned income. An entrepreneurial and proactive approach to identifying opportunities for corporate partnerships. A team player, with experience leading and motivating a team to achieve and exceed targets. The ability to work independently to achieve objectives. The ability to operate effectively in a fast paced environment. Experience of budget setting and monitoring. Exceptional understanding of the corporate fundraising marketplace. Desirable Experience of working with CRM databases, preferably Spektrix Excellent IT skills, particularly in MS Office packages; Ambitious, motivated and results oriented. Experience of working with colleagues at a senior level including Senior Management Team, artistic staff and Development Board members.
Introduction: Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 24,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: We are seeking a highly motivated and detail-oriented Stores Coordinator to join our dynamic team. In this pivotal role, you will be responsible for overseeing the storage, inventory management, and distribution of critical materials and equipment vital to our operations. As a Warehouse Coordinator, you will play an essential part in ensuring that our teams have the necessary resources to maintain efficiency and effectiveness in our projects. Your expertise will help us optimise our supply chain processes while adhering to stringent quality and safety standards. You will work closely with various departments, including Operations, Logistics, FSR's and Site Technicians, to manage the influx and outflux of goods, conduct regular inventory audits, and prepare detailed reports on stock levels and usage. Your contributions will directly impact our mission to deliver top-tier capabilities in our European business sector. Join us in this exciting opportunity to elevate your career in a fast-paced, innovative environment as we seek to protect and secure our future through advanced technologies and systems. This role will be based at our Andover site 5 days a week. Responsibilities Co-ordinate the receipt, issue, storage, and assurance of materials and supplies in accordance with established procedures. Conduct regular inventory counts and maintain accurate records to ensure stock levels meet operational needs. Collaborate with Operations and Logistics teams to facilitate timely delivery and procurement of equipment. Oversee the organisation and cleanliness of the storage areas, ensuring compliance with safety regulations. Prepare and maintain reports on inventory status, usage trends, and material forecasts for management review. Assist in the development and implementation of inventory control practices to minimize waste and reduce costs. Coordinate the disposal of obsolete or excess materials in adherence to environmental and safety guidelines. Support daily / weekly vehicle inspections to ensure swift maintenance as required in line with DVLA legislation. Support Site Technicians and assist with testing and evaluation of equipment. Support the Site Manager as required to meet daily operation requirements. Requirements Proven experience in inventory management and warehouse coordination in a fast-paced environment. Strong organisational skills with the ability to manage multiple tasks and prioritise effectively. Proficient in inventory management software and Microsoft Office Suite, particularly Excel. Excellent communication skills and the ability to work collaboratively within a team environment. Attention to detail and ability to identify discrepancies and resolve issues promptly. Familiarity with safety and compliance regulations within the industry, including hazardous material handling (ADR). Counter Balance Forklift Licence, new or refreshed within the last three years. Ability to obtain a BPSS security clearance minimum (SC preferred).
Oct 03, 2025
Full time
Introduction: Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 24,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: We are seeking a highly motivated and detail-oriented Stores Coordinator to join our dynamic team. In this pivotal role, you will be responsible for overseeing the storage, inventory management, and distribution of critical materials and equipment vital to our operations. As a Warehouse Coordinator, you will play an essential part in ensuring that our teams have the necessary resources to maintain efficiency and effectiveness in our projects. Your expertise will help us optimise our supply chain processes while adhering to stringent quality and safety standards. You will work closely with various departments, including Operations, Logistics, FSR's and Site Technicians, to manage the influx and outflux of goods, conduct regular inventory audits, and prepare detailed reports on stock levels and usage. Your contributions will directly impact our mission to deliver top-tier capabilities in our European business sector. Join us in this exciting opportunity to elevate your career in a fast-paced, innovative environment as we seek to protect and secure our future through advanced technologies and systems. This role will be based at our Andover site 5 days a week. Responsibilities Co-ordinate the receipt, issue, storage, and assurance of materials and supplies in accordance with established procedures. Conduct regular inventory counts and maintain accurate records to ensure stock levels meet operational needs. Collaborate with Operations and Logistics teams to facilitate timely delivery and procurement of equipment. Oversee the organisation and cleanliness of the storage areas, ensuring compliance with safety regulations. Prepare and maintain reports on inventory status, usage trends, and material forecasts for management review. Assist in the development and implementation of inventory control practices to minimize waste and reduce costs. Coordinate the disposal of obsolete or excess materials in adherence to environmental and safety guidelines. Support daily / weekly vehicle inspections to ensure swift maintenance as required in line with DVLA legislation. Support Site Technicians and assist with testing and evaluation of equipment. Support the Site Manager as required to meet daily operation requirements. Requirements Proven experience in inventory management and warehouse coordination in a fast-paced environment. Strong organisational skills with the ability to manage multiple tasks and prioritise effectively. Proficient in inventory management software and Microsoft Office Suite, particularly Excel. Excellent communication skills and the ability to work collaboratively within a team environment. Attention to detail and ability to identify discrepancies and resolve issues promptly. Familiarity with safety and compliance regulations within the industry, including hazardous material handling (ADR). Counter Balance Forklift Licence, new or refreshed within the last three years. Ability to obtain a BPSS security clearance minimum (SC preferred).
Head of Development Social Sciences University of Oxford Location: Oxford, UK with some hybrid working options Permanent and full-time role Salary: Grade 10: £65,336 - £75,439 per annum with possible extension to £82,255 (inclusive of Oxford University Weighting) This is an exceptional leadership opportunity to join the leading higher education fundraising team outside North America. The University of Oxford s Social Sciences Division is one of the largest and most influential communities of social scientists in the world. Bringing together a diverse range of methodologies, themes, and fields of scholarship, our multi-disciplinary research thrives in an environment defined by academic excellence, independence, and innovation. Grounded in Oxford s long tradition of independent scholarship and academic freedom, we deliver world-leading research that not only challenges existing ideas but also develops new ways of understanding and improving society globally. Consistently ranked among the world s top three universities for social sciences, we demonstrate the power of those disciplines in addressing global challenges. Through deep engagement with organisations, policymakers, and communities, we translate knowledge into real-world impact - shaping policy, informing debate, and driving progress locally, nationally, and internationally. Our researchers regularly advise international governments and multilateral agencies, as well as NGOs that lobby and encourage policy change. We are now seeking an accomplished fundraising leader to join our high-performing Development and Alumni Engagement team, and design and lead our philanthropic strategy for Social Sciences. If you are ready to make a lasting contribution to research with global impact, we would like to hear from you. About you You will be an experienced major gifts fundraiser and manager, who brings a collaborative and relationship-based approach to ensure success in your endeavours. Your experience, authenticity and curiosity about the world around you, enables you to establish credibility quickly and gain the confidence of the stakeholders you work with. As a divisional team leader and member of the major giving leadership team, you will inspire a motivated and committed Social Sciences development team as well as engage and collaborate with other fundraising leaders across the collegiate network, to identify and leverage all opportunities that will enable the University to achieve its strategic ambitions. It will therefore be important that you: Are a self-starter, motivated to achieve against strategic goals within a complex environment; Have highly developed emotional intelligence and sophisticated interpersonal and diplomacy skills; Bring an entrepreneurial mindset and can-do attitude; and Are a collaborative and personable colleague and manager, with a track record of bringing people along to achieve and celebrate outcomes together. Higher education experience is desirable, while a passion for Oxford s mission and a desire to drive positive change through philanthropic partnerships are absolutely essential. In return Your happiness and wellbeing at work matter to us, so we offer a range of family friendly, financial and professional benefits, including: Opportunity for hybrid working Exceptional contributory pension scheme and salary sacrifice options 38 days annual leave Comprehensive childcare services and family-friendly leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Subsidised University Sports Centre membership Engaging social groups and sports clubs beyond the workplace Use of the student discount card Totum Membership to CASE for advancement professionals Access to a wide range of training and development opportunities. We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack, have a conversation or to apply, please contact Richmond Associates by following the Application button above. Closing date for applications is 10AM on Friday, 31 October 2025 Interviews are currently scheduled to take place from mid-November The University of Oxford Development Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicantmajos from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
Oct 03, 2025
Full time
Head of Development Social Sciences University of Oxford Location: Oxford, UK with some hybrid working options Permanent and full-time role Salary: Grade 10: £65,336 - £75,439 per annum with possible extension to £82,255 (inclusive of Oxford University Weighting) This is an exceptional leadership opportunity to join the leading higher education fundraising team outside North America. The University of Oxford s Social Sciences Division is one of the largest and most influential communities of social scientists in the world. Bringing together a diverse range of methodologies, themes, and fields of scholarship, our multi-disciplinary research thrives in an environment defined by academic excellence, independence, and innovation. Grounded in Oxford s long tradition of independent scholarship and academic freedom, we deliver world-leading research that not only challenges existing ideas but also develops new ways of understanding and improving society globally. Consistently ranked among the world s top three universities for social sciences, we demonstrate the power of those disciplines in addressing global challenges. Through deep engagement with organisations, policymakers, and communities, we translate knowledge into real-world impact - shaping policy, informing debate, and driving progress locally, nationally, and internationally. Our researchers regularly advise international governments and multilateral agencies, as well as NGOs that lobby and encourage policy change. We are now seeking an accomplished fundraising leader to join our high-performing Development and Alumni Engagement team, and design and lead our philanthropic strategy for Social Sciences. If you are ready to make a lasting contribution to research with global impact, we would like to hear from you. About you You will be an experienced major gifts fundraiser and manager, who brings a collaborative and relationship-based approach to ensure success in your endeavours. Your experience, authenticity and curiosity about the world around you, enables you to establish credibility quickly and gain the confidence of the stakeholders you work with. As a divisional team leader and member of the major giving leadership team, you will inspire a motivated and committed Social Sciences development team as well as engage and collaborate with other fundraising leaders across the collegiate network, to identify and leverage all opportunities that will enable the University to achieve its strategic ambitions. It will therefore be important that you: Are a self-starter, motivated to achieve against strategic goals within a complex environment; Have highly developed emotional intelligence and sophisticated interpersonal and diplomacy skills; Bring an entrepreneurial mindset and can-do attitude; and Are a collaborative and personable colleague and manager, with a track record of bringing people along to achieve and celebrate outcomes together. Higher education experience is desirable, while a passion for Oxford s mission and a desire to drive positive change through philanthropic partnerships are absolutely essential. In return Your happiness and wellbeing at work matter to us, so we offer a range of family friendly, financial and professional benefits, including: Opportunity for hybrid working Exceptional contributory pension scheme and salary sacrifice options 38 days annual leave Comprehensive childcare services and family-friendly leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Subsidised University Sports Centre membership Engaging social groups and sports clubs beyond the workplace Use of the student discount card Totum Membership to CASE for advancement professionals Access to a wide range of training and development opportunities. We are partnering with Richmond Associates for this search. To request a copy of the candidate information pack, have a conversation or to apply, please contact Richmond Associates by following the Application button above. Closing date for applications is 10AM on Friday, 31 October 2025 Interviews are currently scheduled to take place from mid-November The University of Oxford Development Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicantmajos from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
