Closing date: 18-06-2026 Funeral Director - 12 Month Fixed Term Contract £33,189 per annum (£17.02 per hour, includes London allowance) plus benefits Full-time 37.5 hours per week, working a variety of shifts Monday-Friday, 8am-8pm with occasional weekend cover - as part of this role, you'll also be part of the on call rota Covering a cluster of approximately 20 funeral homes in Sutton and Wallington with occasional travel across the wider London area. No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community What you'll bring • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.
Jun 17, 2026
Full time
Closing date: 18-06-2026 Funeral Director - 12 Month Fixed Term Contract £33,189 per annum (£17.02 per hour, includes London allowance) plus benefits Full-time 37.5 hours per week, working a variety of shifts Monday-Friday, 8am-8pm with occasional weekend cover - as part of this role, you'll also be part of the on call rota Covering a cluster of approximately 20 funeral homes in Sutton and Wallington with occasional travel across the wider London area. No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community What you'll bring • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks. We reserve the right to remove a vacancy before the scheduled closing date.
Legacy and In Memory Manager London (with hybrid working and travel between hospital sites in London) The Organisation Our client helps hospitals do more through grants, arts, volunteering, and fundraising. They are now looking for a Legacy and In Memory Manager to join them in a newly created role on a full-time, permanent basis, working 35 hours per week. The Benefits - Starting salary of £49,217 per annum (with the potential to progress based on annually reviewed performance) - 25 days' holiday per year plus bank holidays - An extra day's holiday to be taken one week either side of your birthday - Pension (with employer contributions of 10%) - Sick pay - Support towards healthcare costs, including eye tests and dental, and access to mental health support through counselling - Additional access to gym discounts - Interest-free season ticket loan - Life assurance - Staff arts club, including free entry to London galleries - Access to a range of high street and online discounts This is a rewarding opportunity for a highly organised individual with experience delivering in memory fundraising and/or legacy marketing campaigns to join our client's ambitious organisation. You'll have the chance to build deeply meaningful supporter relationships, creating rewarding fundraising experiences that allow individuals to honour loved ones while creating a tangible impact across hospitals and communities. As this is a newly created position, you'll have genuine scope to shape and influence the future direction of our client's legacy and in memory fundraising activity, giving you the freedom to introduce fresh ideas and play a pivotal role in an exciting area of long-term growth. So, if you want to be the driving force behind meaningful fundraising experiences that leave a lasting impact on supporters, patients and families, read on and apply today! The Role As the Legacy and In Memory Manager, you will lead the development and delivery of our client's In Memory programme, supporting individuals who choose to honour and remember loved ones through giving. Specifically, you will be responsible for the marketing, stewardship and administration of the programme and Legacy marketing activity. Developing supporter journeys, you will create thoughtful campaigns, communications and initiatives designed to increase engagement, encourage legacy pledges and grow lifetime supporter value. Working closely with supporters, funeral directors, colleagues and volunteers, you will ensure every interaction is handled with sensitivity and compassion, delivering a supportive and personalised experience that keeps people at the heart of everything the organisation does. Additionally, you will: - Act as the first point of contact for all in-memory matters - Manage tribute funds and Free Will partnerships - Produce annual plans, budgets and KPI reports - Develop case studies, stories and marketing resources - Improve audience targeting and supporter engagement - Monitor sector trends and recommend new ideas and initiatives About You To be considered as a Legacy and In Memory Manager, you will need: - Experience developing and delivering in memory fundraising and/or legacy marketing campaigns across multiple channels - Experience delivering exceptional donor stewardship and supporter journey development - Experience of budgeting, reporting and delivering against KPIs - Excellent stakeholder engagement and relationship management skills - Excellent organisational and project management skills - The ability to deliver compelling presentations to a variety of audiences - Knowledge of fundraising law and regulations - The ability to work sensitively with patients and hospital staff - Evidence of recent continuous professional development All job offers are subject to satisfactory pre-employment checks and references. The DBS check level required for this role is enhanced. Applications for this position will close on Thursday 4th June 2026 at 11:30pm. First-round interviews are scheduled to take place on Thursday 11th June 2026. Other organisations may call this role Legacy Fundraising Manager, In Memory Fundraising Manager, Individual Giving Manager, Supporter Engagement Manager, Legacy Giving Manager, Fundraising Campaigns Manager, or Philanthropy and Legacy Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a fulfilling role as a Legacy and In Memory Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jun 17, 2026
Full time
Legacy and In Memory Manager London (with hybrid working and travel between hospital sites in London) The Organisation Our client helps hospitals do more through grants, arts, volunteering, and fundraising. They are now looking for a Legacy and In Memory Manager to join them in a newly created role on a full-time, permanent basis, working 35 hours per week. The Benefits - Starting salary of £49,217 per annum (with the potential to progress based on annually reviewed performance) - 25 days' holiday per year plus bank holidays - An extra day's holiday to be taken one week either side of your birthday - Pension (with employer contributions of 10%) - Sick pay - Support towards healthcare costs, including eye tests and dental, and access to mental health support through counselling - Additional access to gym discounts - Interest-free season ticket loan - Life assurance - Staff arts club, including free entry to London galleries - Access to a range of high street and online discounts This is a rewarding opportunity for a highly organised individual with experience delivering in memory fundraising and/or legacy marketing campaigns to join our client's ambitious organisation. You'll have the chance to build deeply meaningful supporter relationships, creating rewarding fundraising experiences that allow individuals to honour loved ones while creating a tangible impact across hospitals and communities. As this is a newly created position, you'll have genuine scope to shape and influence the future direction of our client's legacy and in memory fundraising activity, giving you the freedom to introduce fresh ideas and play a pivotal role in an exciting area of long-term growth. So, if you want to be the driving force behind meaningful fundraising experiences that leave a lasting impact on supporters, patients and families, read on and apply today! The Role As the Legacy and In Memory Manager, you will lead the development and delivery of our client's In Memory programme, supporting individuals who choose to honour and remember loved ones through giving. Specifically, you will be responsible for the marketing, stewardship and administration of the programme and Legacy marketing activity. Developing supporter journeys, you will create thoughtful campaigns, communications and initiatives designed to increase engagement, encourage legacy pledges and grow lifetime supporter value. Working closely with supporters, funeral directors, colleagues and volunteers, you will ensure every interaction is handled with sensitivity and compassion, delivering a supportive and personalised experience that keeps people at the heart of everything the organisation does. Additionally, you will: - Act as the first point of contact for all in-memory matters - Manage tribute funds and Free Will partnerships - Produce annual plans, budgets and KPI reports - Develop case studies, stories and marketing resources - Improve audience targeting and supporter engagement - Monitor sector trends and recommend new ideas and initiatives About You To be considered as a Legacy and In Memory Manager, you will need: - Experience developing and delivering in memory fundraising and/or legacy marketing campaigns across multiple channels - Experience delivering exceptional donor stewardship and supporter journey development - Experience of budgeting, reporting and delivering against KPIs - Excellent stakeholder engagement and relationship management skills - Excellent organisational and project management skills - The ability to deliver compelling presentations to a variety of audiences - Knowledge of fundraising law and regulations - The ability to work sensitively with patients and hospital staff - Evidence of recent continuous professional development All job offers are subject to satisfactory pre-employment checks and references. The DBS check level required for this role is enhanced. Applications for this position will close on Thursday 4th June 2026 at 11:30pm. First-round interviews are scheduled to take place on Thursday 11th June 2026. Other organisations may call this role Legacy Fundraising Manager, In Memory Fundraising Manager, Individual Giving Manager, Supporter Engagement Manager, Legacy Giving Manager, Fundraising Campaigns Manager, or Philanthropy and Legacy Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a fulfilling role as a Legacy and In Memory Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 12, 2026
Full time
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 12, 2026
Full time
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Wallace Hind Selection LTD
Desborough, Northamptonshire
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Oct 09, 2025
Full time
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Oct 09, 2025
Full time
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Wallace Hind Selection LTD
Towcester, Northamptonshire
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Oct 09, 2025
Full time
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Oct 09, 2025
Full time
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Wallace Hind Selection LTD
Market Harborough, Leicestershire
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
Oct 09, 2025
Full time
An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on. BASIC SALARY: up to £35,000 per annum BENEFITS: Company Car 21 Days Annual Leave plus Bank Holidays Quarterly bonus LOCATION: Northampton COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. You will be: Experienced in account management and / or area sales. Skilled in both B2B and B2C relationship-building. Compassionate, empathetic, and able to represent our family values in every interaction. Proactive and commercially minded, with the ability to generate new business. PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry As our Account Manager, you will take ownership of building and maintaining strong relationships with our partners, ensuring that referrals are handled promptly, efficiently, and with exceptional customer care. Unlike a traditional sales role, our business is driven by trust, referrals, and recommendations, making relationship management the key to success. Your main responsibilities will be: Visiting clients, building and maintaining trusted relationships (30-40 locations) Developing new business opportunities and expanding our referral network across the region Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses. Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget. Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service. Managing your own diary with a high level of autonomy, while reporting regularly on progress. THE COMPANY: We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing, INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18239, Wallace Hind Selection
