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Pontoon
Product Management Coach
Pontoon City, Leeds
Product Management Coach 6 Month Contract Edinburgh/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join our dynamic team as a Product Management Coach! About the Role : As a Product Management Coach, you will play a vital role in enhancing product management maturity across our organization. Reporting to the Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices that enhance customer outcomes and strategic clarity. Collaborative Partnership: Work alongside Heads of Business Agility to align product management maturity with agile delivery. Stakeholder Influence: Cultivate a culture of product thinking among senior leaders, emphasizing prioritization and customer focus. Maturity Assessment: Identify gaps in product management practices and recommend actionable improvements to boost overall capability. Champion Customer Insight: Ensure that decisions reflect customer needs and lifecycle stages, driving long-term product health. Key Accountabilities : Coach on product discovery, strategy, prioritization, outcome setting, and value-based decision-making. Guide teams in problem definition, customer insights, proposition development, and backlog refinement. Foster collaboration between Product Owners and Product Managers for seamless strategy execution and value realization. Support teams in understanding customer and product lifecycles to inform decision-making. Advocate for the adoption of best practices and standards in product management. What We're Looking For : Proven experience in product management or leadership, with a track record of building effective product practices. Familiarity with both enterprise and high-growth settings, understanding the nuances of pace and value creation. Strong coaching and advisory skills, with the ability to influence stakeholders at all levels, including CxOs. A solid understanding of customer needs, commercial outcomes, and the intricacies of regulated environments. Enthusiasm for customer advocacy and a focus on measurable outcomes. Your Capabilities : Deep knowledge of modern product management principles and practices. Exceptional coaching and facilitation skills, with the ability to translate product concepts into actionable changes. Strong stakeholder management skills and a natural ability to influence others. Balanced judgment in navigating the intersection of pace, control, and customer value. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 18, 2026
Contractor
Product Management Coach 6 Month Contract Edinburgh/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join our dynamic team as a Product Management Coach! About the Role : As a Product Management Coach, you will play a vital role in enhancing product management maturity across our organization. Reporting to the Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices that enhance customer outcomes and strategic clarity. Collaborative Partnership: Work alongside Heads of Business Agility to align product management maturity with agile delivery. Stakeholder Influence: Cultivate a culture of product thinking among senior leaders, emphasizing prioritization and customer focus. Maturity Assessment: Identify gaps in product management practices and recommend actionable improvements to boost overall capability. Champion Customer Insight: Ensure that decisions reflect customer needs and lifecycle stages, driving long-term product health. Key Accountabilities : Coach on product discovery, strategy, prioritization, outcome setting, and value-based decision-making. Guide teams in problem definition, customer insights, proposition development, and backlog refinement. Foster collaboration between Product Owners and Product Managers for seamless strategy execution and value realization. Support teams in understanding customer and product lifecycles to inform decision-making. Advocate for the adoption of best practices and standards in product management. What We're Looking For : Proven experience in product management or leadership, with a track record of building effective product practices. Familiarity with both enterprise and high-growth settings, understanding the nuances of pace and value creation. Strong coaching and advisory skills, with the ability to influence stakeholders at all levels, including CxOs. A solid understanding of customer needs, commercial outcomes, and the intricacies of regulated environments. Enthusiasm for customer advocacy and a focus on measurable outcomes. Your Capabilities : Deep knowledge of modern product management principles and practices. Exceptional coaching and facilitation skills, with the ability to translate product concepts into actionable changes. Strong stakeholder management skills and a natural ability to influence others. Balanced judgment in navigating the intersection of pace, control, and customer value. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
CGI
Senior Solution Architect
CGI
Senior Solution Architect Position Description At CGI, we help organisations accelerate digital transformation through innovative, scalable technology solutions that deliver measurable business value. As a Senior Solution Architect, you will play a leading role in shaping complex application and cloud transformation programmes for key clients. Working in a collaborative and forward-thinking environment, you'll combine strategic architecture expertise with stakeholder engagement and bid leadership to deliver impactful solutions that drive client success. This is an exciting opportunity to influence large-scale transformation initiatives, support business growth, and work alongside experts who value innovation, ownership, and continuous professional development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will lead the architecture and delivery of complex application and cloud transformation solutions that help clients modernise their technology landscape and achieve strategic business outcomes. You will engage with stakeholders across business and technical teams to define architecture strategies, validate requirements, and create scalable, secure, and cost-effective solutions aligned to organisational objectives. You will also play a key role in supporting CGI's continued growth by leading and contributing to technical bid responses and solution proposals. Working collaboratively with multidisciplinary teams, you will guide design governance activities, influence strategic decision-making, and help ensure successful delivery across both agile and traditional project environments. Key responsibilities • Lead enterprise-scale application and cloud transformation solutions • Drive architecture strategy, governance, and technical direction • Engage with clients, stakeholders, and delivery teams • Analyse business requirements, risks, and solution options • Deliver innovative technical solutions aligned to client outcomes • Lead architectural input into bids, proposals, and presentations • Optimise cost modelling, risk management, and delivery planning • Maintain alignment with security, compliance, and governance standards Required qualifications to be successful in this role To succeed in this role, you should have significant experience in solution and application architecture within complex transformation environments, alongside a proven ability to support and lead bid activities. You will bring strong technical expertise across cloud platforms, excellent stakeholder management skills, and the ability to communicate and influence effectively across both business and technical audiences. Essential qualifications • Proven experience in senior solution and application architecture roles • Strong expertise in cloud architecture and design across multiple cloud providers • Experience with technical governance, security design, risk analysis, and cost estimation • Strong understanding of agile and waterfall delivery methodologies • Proven ability to lead and contribute to technical bid responses and proposals • Excellent communication, stakeholder engagement, and presentation skills • Ability to design scalable, secure, and business-aligned technical solutions • Experience working collaboratively across multidisciplinary teams • Knowledge of cloud migration and enterprise transformation programmes • TOGAF certification or equivalent architecture qualification is desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 18, 2026
Full time
Senior Solution Architect Position Description At CGI, we help organisations accelerate digital transformation through innovative, scalable technology solutions that deliver measurable business value. As a Senior Solution Architect, you will play a leading role in shaping complex application and cloud transformation programmes for key clients. Working in a collaborative and forward-thinking environment, you'll combine strategic architecture expertise with stakeholder engagement and bid leadership to deliver impactful solutions that drive client success. This is an exciting opportunity to influence large-scale transformation initiatives, support business growth, and work alongside experts who value innovation, ownership, and continuous professional development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will lead the architecture and delivery of complex application and cloud transformation solutions that help clients modernise their technology landscape and achieve strategic business outcomes. You will engage with stakeholders across business and technical teams to define architecture strategies, validate requirements, and create scalable, secure, and cost-effective solutions aligned to organisational objectives. You will also play a key role in supporting CGI's continued growth by leading and contributing to technical bid responses and solution proposals. Working collaboratively with multidisciplinary teams, you will guide design governance activities, influence strategic decision-making, and help ensure successful delivery across both agile and traditional project environments. Key responsibilities • Lead enterprise-scale application and cloud transformation solutions • Drive architecture strategy, governance, and technical direction • Engage with clients, stakeholders, and delivery teams • Analyse business requirements, risks, and solution options • Deliver innovative technical solutions aligned to client outcomes • Lead architectural input into bids, proposals, and presentations • Optimise cost modelling, risk management, and delivery planning • Maintain alignment with security, compliance, and governance standards Required qualifications to be successful in this role To succeed in this role, you should have significant experience in solution and application architecture within complex transformation environments, alongside a proven ability to support and lead bid activities. You will bring strong technical expertise across cloud platforms, excellent stakeholder management skills, and the ability to communicate and influence effectively across both business and technical audiences. Essential qualifications • Proven experience in senior solution and application architecture roles • Strong expertise in cloud architecture and design across multiple cloud providers • Experience with technical governance, security design, risk analysis, and cost estimation • Strong understanding of agile and waterfall delivery methodologies • Proven ability to lead and contribute to technical bid responses and proposals • Excellent communication, stakeholder engagement, and presentation skills • Ability to design scalable, secure, and business-aligned technical solutions • Experience working collaboratively across multidisciplinary teams • Knowledge of cloud migration and enterprise transformation programmes • TOGAF certification or equivalent architecture qualification is desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Clinical Lead
Meridian Business Support Limited Holt, Norfolk
Clinical Lead Nursing Home Holt, Norfolk £52,500 per annum Full Time Are you an experienced Registered Nurse looking for your next leadership opportunity? We are recruiting on behalf of a well-established nursing home in Holk, Norfolk, for a dedicated Clinical Lead to join their senior team and help drive exceptional standards of care click apply for full job details
Jun 18, 2026
Full time
Clinical Lead Nursing Home Holt, Norfolk £52,500 per annum Full Time Are you an experienced Registered Nurse looking for your next leadership opportunity? We are recruiting on behalf of a well-established nursing home in Holk, Norfolk, for a dedicated Clinical Lead to join their senior team and help drive exceptional standards of care click apply for full job details
Conrad Consulting Ltd
Senior Architect
Conrad Consulting Ltd City, Leeds
An exciting opportunity has arisen for a Senior Architect to join a highly respected, award-winning architectural practice with a strong reputation across the industrial, manufacturing and large-scale infrastructure sectors. This is a key position within a growing specialist team delivering complex projects for globally recognised brands across the UK and internationally. This role would suit an experienced Senior Architect with a passion for technically challenging projects, sustainable design and collaborative working. You will play a pivotal role in leading a flagship project, mentoring junior team members and helping shape the future growth of the sector team. The Role As a Senior Architect, you will lead and contribute to the design and delivery of major industrial and manufacturing developments including logistics facilities, food production schemes, process-driven industrial buildings, clean manufacturing environments and infrastructure-led projects. You will work closely with clients, consultants and multidisciplinary teams to deliver innovative, high-quality solutions from concept through to completion. Key Responsibilities Lead the design and delivery of large-scale industrial and infrastructure projects within a BIM environment Produce high-quality technical and design outputs across all RIBA stages Build and maintain strong client relationships through confident communication and presentation skills Collaborate effectively with consultants, contractors and wider project teams Mentor and support junior architects and technicians Contribute to design innovation, technical excellence and best practice within the team Stay up to date with industry legislation, standards and emerging technologies Help support the strategic growth and development of the industrial and manufacturing sector team Requirements ARB/RIBA qualified Architect Minimum 10 years post-qualification experience Proven track record delivering complex industrial, infrastructure or manufacturing projects Strong technical design capability and excellent understanding of BIM workflows Excellent Revit skills with working knowledge of AutoCAD and BIM Level 2 Experience across sectors such as industrial, logistics, manufacturing, energy, waste or data centres would be highly advantageous Strong leadership, communication and stakeholder management skills Passion for sustainable and innovative design solutions What s on Offer Salary: £55,000 £65,000 Hybrid/agile working with flexibility to work from home two days per week Private healthcare and wellbeing support Enhanced maternity and paternity package Pension scheme Professional membership fees paid Ongoing CPD and career development opportunities 25 days annual leave plus bank holidays and birthday leave Cycle to work scheme Electric car salary sacrifice scheme This is an excellent opportunity to join a forward-thinking practice delivering nationally significant projects within a growing sector, offering genuine long-term progression and career development. Interested? Hit apply and provide an updated CV, alternatively for more information, please contact James Jackson at Conrad Consulting on (phone number removed)
Jun 18, 2026
Full time
An exciting opportunity has arisen for a Senior Architect to join a highly respected, award-winning architectural practice with a strong reputation across the industrial, manufacturing and large-scale infrastructure sectors. This is a key position within a growing specialist team delivering complex projects for globally recognised brands across the UK and internationally. This role would suit an experienced Senior Architect with a passion for technically challenging projects, sustainable design and collaborative working. You will play a pivotal role in leading a flagship project, mentoring junior team members and helping shape the future growth of the sector team. The Role As a Senior Architect, you will lead and contribute to the design and delivery of major industrial and manufacturing developments including logistics facilities, food production schemes, process-driven industrial buildings, clean manufacturing environments and infrastructure-led projects. You will work closely with clients, consultants and multidisciplinary teams to deliver innovative, high-quality solutions from concept through to completion. Key Responsibilities Lead the design and delivery of large-scale industrial and infrastructure projects within a BIM environment Produce high-quality technical and design outputs across all RIBA stages Build and maintain strong client relationships through confident communication and presentation skills Collaborate effectively with consultants, contractors and wider project teams Mentor and support junior architects and technicians Contribute to design innovation, technical excellence and best practice within the team Stay up to date with industry legislation, standards and emerging technologies Help support the strategic growth and development of the industrial and manufacturing sector team Requirements ARB/RIBA qualified Architect Minimum 10 years post-qualification experience Proven track record delivering complex industrial, infrastructure or manufacturing projects Strong technical design capability and excellent understanding of BIM workflows Excellent Revit skills with working knowledge of AutoCAD and BIM Level 2 Experience across sectors such as industrial, logistics, manufacturing, energy, waste or data centres would be highly advantageous Strong leadership, communication and stakeholder management skills Passion for sustainable and innovative design solutions What s on Offer Salary: £55,000 £65,000 Hybrid/agile working with flexibility to work from home two days per week Private healthcare and wellbeing support Enhanced maternity and paternity package Pension scheme Professional membership fees paid Ongoing CPD and career development opportunities 25 days annual leave plus bank holidays and birthday leave Cycle to work scheme Electric car salary sacrifice scheme This is an excellent opportunity to join a forward-thinking practice delivering nationally significant projects within a growing sector, offering genuine long-term progression and career development. Interested? Hit apply and provide an updated CV, alternatively for more information, please contact James Jackson at Conrad Consulting on (phone number removed)
DWP
Lead IT Service Manager
DWP Manchester, Lancashire
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 18, 2026
Full time
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP
Lead IT Service Manager
DWP Blackpool, Lancashire
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 18, 2026
Full time
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Kenton Black
Managing Quantity Surveyor
Kenton Black Ramsey, Cambridgeshire
Managing Quantity Surveyor Civil Infrastructure & Highways (Multi-Site Logistics Projects) Northampton Up to 90,000 plus company package We are recruiting for an experienced Managing Quantity Surveyor to lead the commercial delivery of a portfolio of large-scale logistics developments across Northampton and the surrounding region. This is an excellent opportunity to join a leading main contractor delivering complex civil infrastructure and highways packages across multiple live sites. The Role As Managing Quantity Surveyor, you will take overall responsibility for the commercial performance of several major logistics schemes, leading project commercial teams and ensuring successful delivery from procurement through to final account. This is a senior leadership role requiring strong strategic, contractual, and people management capability. Key Responsibilities Lead the commercial function across multiple civil infrastructure and highways projects Manage and oversee project budgets, cost control, forecasting, and financial reporting Provide strategic commercial guidance to project teams and senior leadership Administer NEC contracts, including compensation events, change management, and dispute resolution Lead subcontract procurement, negotiations, and commercial management Ensure robust risk and opportunity management across all projects Drive commercial performance and margin improvement across the portfolio Build and maintain strong relationships with clients, subcontractors, and key stakeholders Lead, mentor, and develop Senior Quantity Surveyors and wider commercial teams Ensure compliance with company procedures, governance, and reporting requirements Requirements Proven experience operating as a Managing Quantity Surveyor or Senior Quantity Surveyor within civil engineering, infrastructure, or highways Strong background managing commercial teams across multiple projects or regions Excellent working knowledge of NEC forms of contract Demonstrated leadership and team development capability Strong commercial acumen and strategic thinking ability Excellent communication, negotiation, and stakeholder management skills Degree qualified and/or professionally qualified (RICS or equivalent preferred) What We Offer Opportunity to lead a high-profile portfolio of major logistics developments Competitive salary and comprehensive company package Long-term career progression within a growing and well-established contractor Exposure to complex, large-scale infrastructure and highways delivery Supportive and collaborative leadership environment This is an outstanding opportunity for an ambitious commercial professional looking to step into a key leadership role on major infrastructure schemes across the logistics sector. Apply now to take the next step in your commercial management career.
Jun 18, 2026
Full time
Managing Quantity Surveyor Civil Infrastructure & Highways (Multi-Site Logistics Projects) Northampton Up to 90,000 plus company package We are recruiting for an experienced Managing Quantity Surveyor to lead the commercial delivery of a portfolio of large-scale logistics developments across Northampton and the surrounding region. This is an excellent opportunity to join a leading main contractor delivering complex civil infrastructure and highways packages across multiple live sites. The Role As Managing Quantity Surveyor, you will take overall responsibility for the commercial performance of several major logistics schemes, leading project commercial teams and ensuring successful delivery from procurement through to final account. This is a senior leadership role requiring strong strategic, contractual, and people management capability. Key Responsibilities Lead the commercial function across multiple civil infrastructure and highways projects Manage and oversee project budgets, cost control, forecasting, and financial reporting Provide strategic commercial guidance to project teams and senior leadership Administer NEC contracts, including compensation events, change management, and dispute resolution Lead subcontract procurement, negotiations, and commercial management Ensure robust risk and opportunity management across all projects Drive commercial performance and margin improvement across the portfolio Build and maintain strong relationships with clients, subcontractors, and key stakeholders Lead, mentor, and develop Senior Quantity Surveyors and wider commercial teams Ensure compliance with company procedures, governance, and reporting requirements Requirements Proven experience operating as a Managing Quantity Surveyor or Senior Quantity Surveyor within civil engineering, infrastructure, or highways Strong background managing commercial teams across multiple projects or regions Excellent working knowledge of NEC forms of contract Demonstrated leadership and team development capability Strong commercial acumen and strategic thinking ability Excellent communication, negotiation, and stakeholder management skills Degree qualified and/or professionally qualified (RICS or equivalent preferred) What We Offer Opportunity to lead a high-profile portfolio of major logistics developments Competitive salary and comprehensive company package Long-term career progression within a growing and well-established contractor Exposure to complex, large-scale infrastructure and highways delivery Supportive and collaborative leadership environment This is an outstanding opportunity for an ambitious commercial professional looking to step into a key leadership role on major infrastructure schemes across the logistics sector. Apply now to take the next step in your commercial management career.
Yolk Recruitment
Product Manager - Data
Yolk Recruitment City, London
Product Manager - Data | London Hybrid | Sustainability Technology | Product & Data Strategy We're working with a fast-growing SaaS technology business on a newly created Data Product Manager position that will sit at the heart of their product strategy This is an opportunity to own how data flows across an entire product ecosystem, shape the future of a next-generation carbon intelligence platform and influence product, engineering and commercial decisions at every stage of the journey. Working closely with the Senior Product Director, you'll take ownership of the organisation's data model, lead the evolution of Dynamics 365 as a strategic product asset and help define how APIs, AI capabilities and external data sources power the next phase of growth. The Opportunity You'll be responsible for creating the foundations that enable customers to better understand, manage and reduce their carbon footprint. You'll work directly with customers, internal stakeholders and engineering teams to identify problems worth solving, shape product direction and ensure data is treated as a genuine product rather than a business by-product. This is a role for somebody who enjoys operating in ambiguity, influencing senior stakeholders and building products that deliver measurable outcomes. What You'll Be Doing Owning and evolving the core data model underpinning the Carbon Hub platform Driving the strategic development of Dynamics 365 and associated integrations Working closely with Product, Engineering, Sales and Operations teams to shape roadmap priorities Leading discovery with customers to understand how data impacts their experience Defining and prioritising a data product backlog Supporting the development of API and future AI-enabled platform capabilities Managing relationships with external data providers Using AI tools to accelerate discovery, analysis and product delivery What We're Looking For Proven experience delivering successful data products within SaaS or technology environments Strong understanding of data models, integrations and platform architecture Experience owning CRM products, ideally within Microsoft Dynamics 365 Ability to influence and align stakeholders across technical and non-technical teams Experience working in scale-up or fast-moving product environments Commercially minded with a strong customer focus Passion for using AI tools to improve productivity and decision making Why Apply? Shape the future of a growing sustainability technology platform Significant influence over product and data strategy Work closely with senior leadership Opportunity to build products with genuine environmental impact High-autonomy role with visibility across the business Hybrid working with a collaborative product tea If you're a Data Product Manager who enjoys solving complex problems, influencing product direction and building scalable data platforms, we'd love to hear from you.
Jun 18, 2026
Full time
Product Manager - Data | London Hybrid | Sustainability Technology | Product & Data Strategy We're working with a fast-growing SaaS technology business on a newly created Data Product Manager position that will sit at the heart of their product strategy This is an opportunity to own how data flows across an entire product ecosystem, shape the future of a next-generation carbon intelligence platform and influence product, engineering and commercial decisions at every stage of the journey. Working closely with the Senior Product Director, you'll take ownership of the organisation's data model, lead the evolution of Dynamics 365 as a strategic product asset and help define how APIs, AI capabilities and external data sources power the next phase of growth. The Opportunity You'll be responsible for creating the foundations that enable customers to better understand, manage and reduce their carbon footprint. You'll work directly with customers, internal stakeholders and engineering teams to identify problems worth solving, shape product direction and ensure data is treated as a genuine product rather than a business by-product. This is a role for somebody who enjoys operating in ambiguity, influencing senior stakeholders and building products that deliver measurable outcomes. What You'll Be Doing Owning and evolving the core data model underpinning the Carbon Hub platform Driving the strategic development of Dynamics 365 and associated integrations Working closely with Product, Engineering, Sales and Operations teams to shape roadmap priorities Leading discovery with customers to understand how data impacts their experience Defining and prioritising a data product backlog Supporting the development of API and future AI-enabled platform capabilities Managing relationships with external data providers Using AI tools to accelerate discovery, analysis and product delivery What We're Looking For Proven experience delivering successful data products within SaaS or technology environments Strong understanding of data models, integrations and platform architecture Experience owning CRM products, ideally within Microsoft Dynamics 365 Ability to influence and align stakeholders across technical and non-technical teams Experience working in scale-up or fast-moving product environments Commercially minded with a strong customer focus Passion for using AI tools to improve productivity and decision making Why Apply? Shape the future of a growing sustainability technology platform Significant influence over product and data strategy Work closely with senior leadership Opportunity to build products with genuine environmental impact High-autonomy role with visibility across the business Hybrid working with a collaborative product tea If you're a Data Product Manager who enjoys solving complex problems, influencing product direction and building scalable data platforms, we'd love to hear from you.
Adecco
ERP Programme Director
Adecco Stafford, Staffordshire
Adecco are pleased to be recruiting for a ERP Programme Director to work within the Staffordshire Police Force Location: Staffordshire Police HQ Contract Type: Fixed Term Contract, Estimated 18 months Daily Rate: £944.00 per day Umbrella Working Pattern: Full Time, 37 hours per week, Monday to Friday, Hybrid Driving Required: Yes, Full UK Driving Licence Please note this role will be subject to Police Vetting, you will need to have resided within the UK for minimum of 5 years Role Overview: Our client is seeking an experienced ERP Programme Director to lead a transformative initiative within the public sector. This role demands strategic leadership for the end-to-end delivery of the Oracle Fusion Cloud ERP implementation, focusing on Finance, HR, Payroll, and Purchasing, along with a fully integrated Duty Management System (DMS). Key Responsibilities: Strategic Leadership & Direction: Provide overarching leadership for the ERP programme to ensure alignment with organisational goals and operational requirements. Act as the liaison between technical partners and governance bodies, managing the programme vision, scope, and benefit realisation strategy. End-to-End Programme Delivery: Ensure successful delivery of Oracle Fusion ERP across functional areas on time and within budget. Oversee all related contracts and suppliers, managing integrated planning across work streams and ensuring a smooth transition to business-as-usual operations. Governance, Reporting & Assurance: Chair key programme boards, providing transparent reporting to executive and external governance entities. Maintain robust risk management through proactive mitigation of risks, assumptions, issues, and dependencies. Stakeholder & Relationship Management: Serve as the senior interface between operational policing, business leadership, and external partners. Ensure engagement with end users and maintain strong relationships with Oracle and implementation partners. Change, Transformation & Business Readiness: Champion organisational transformation, ensuring genuine process improvements. Oversee change management strategies and ensure leadership teams are prepared for the cultural shift. Risk Management & Programme Integrity: Maintain rigorous oversight of risks and compliance with policing security and legislative requirements. Address performance issues decisively. Essential Qualifications, Skills, and Experience: Proven ERP Programme Director with significant experience in large-scale Oracle ERP implementations within complex public sector environments. Demonstrated ability to lead multi-million-pound transformation programmes with strong commercial and contract management expertise. Expertise in governance, assurance, and portfolio/programme management. Exceptional senior stakeholder engagement and communication skills. Relevant project management certifications (MSP, PRINCE 2 or equivalent). Personal Attributes: Gravitas and credibility with Executive leadership. Resilient and decisive, with a delivery-driven mindset. Collaborative and influential, possessing strong political and organisational awareness. Strong communication skills, capable of translating complex technical concepts for diverse audiences. Application Process: If you are a driven professional with a passion for leading transformative ERP initiatives in the public sector, we encourage you to apply. Please submit your application outlining your relevant experience and qualifications. Join our client in making a significant impact on public sector efficiency and service delivery. Your leadership could shape the future of our operational capabilities! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 18, 2026
Contractor
Adecco are pleased to be recruiting for a ERP Programme Director to work within the Staffordshire Police Force Location: Staffordshire Police HQ Contract Type: Fixed Term Contract, Estimated 18 months Daily Rate: £944.00 per day Umbrella Working Pattern: Full Time, 37 hours per week, Monday to Friday, Hybrid Driving Required: Yes, Full UK Driving Licence Please note this role will be subject to Police Vetting, you will need to have resided within the UK for minimum of 5 years Role Overview: Our client is seeking an experienced ERP Programme Director to lead a transformative initiative within the public sector. This role demands strategic leadership for the end-to-end delivery of the Oracle Fusion Cloud ERP implementation, focusing on Finance, HR, Payroll, and Purchasing, along with a fully integrated Duty Management System (DMS). Key Responsibilities: Strategic Leadership & Direction: Provide overarching leadership for the ERP programme to ensure alignment with organisational goals and operational requirements. Act as the liaison between technical partners and governance bodies, managing the programme vision, scope, and benefit realisation strategy. End-to-End Programme Delivery: Ensure successful delivery of Oracle Fusion ERP across functional areas on time and within budget. Oversee all related contracts and suppliers, managing integrated planning across work streams and ensuring a smooth transition to business-as-usual operations. Governance, Reporting & Assurance: Chair key programme boards, providing transparent reporting to executive and external governance entities. Maintain robust risk management through proactive mitigation of risks, assumptions, issues, and dependencies. Stakeholder & Relationship Management: Serve as the senior interface between operational policing, business leadership, and external partners. Ensure engagement with end users and maintain strong relationships with Oracle and implementation partners. Change, Transformation & Business Readiness: Champion organisational transformation, ensuring genuine process improvements. Oversee change management strategies and ensure leadership teams are prepared for the cultural shift. Risk Management & Programme Integrity: Maintain rigorous oversight of risks and compliance with policing security and legislative requirements. Address performance issues decisively. Essential Qualifications, Skills, and Experience: Proven ERP Programme Director with significant experience in large-scale Oracle ERP implementations within complex public sector environments. Demonstrated ability to lead multi-million-pound transformation programmes with strong commercial and contract management expertise. Expertise in governance, assurance, and portfolio/programme management. Exceptional senior stakeholder engagement and communication skills. Relevant project management certifications (MSP, PRINCE 2 or equivalent). Personal Attributes: Gravitas and credibility with Executive leadership. Resilient and decisive, with a delivery-driven mindset. Collaborative and influential, possessing strong political and organisational awareness. Strong communication skills, capable of translating complex technical concepts for diverse audiences. Application Process: If you are a driven professional with a passion for leading transformative ERP initiatives in the public sector, we encourage you to apply. Please submit your application outlining your relevant experience and qualifications. Join our client in making a significant impact on public sector efficiency and service delivery. Your leadership could shape the future of our operational capabilities! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Brandon James
Senior Associate - Dispute Resolution - Guildford
Brandon James Guildford, Surrey
Senior Associate - Dispute Resolution Guildford 6+ PQE 75,000 - 100,000 + Bonus & Benefits You must have prior law firm experience to be considered for this role. A leading South East law firm with a longstanding reputation for excellence is seeking a Senior Associate to join its highly regarded Dispute Resolution team in Guildford. This is an outstanding opportunity for a Senior Associate to join a growing and ambitious disputes practice, advising businesses, entrepreneurs, shareholders, property owners, professional firms and high-net-worth individuals on a broad range of complex and high-value disputes. The successful Senior Associate will become part of a collaborative and commercially focused team that is recognised for delivering pragmatic, strategic advice across a diverse range of contentious matters. The role offers excellent client exposure, significant responsibility and a genuine opportunity to contribute to the continued growth of the practice. The Senior Associate - Dispute Resolution Role The Senior Associate will handle a broad caseload of commercial and civil disputes while working closely with partners on larger and more complex matters. Work is likely to include: Commercial contract disputes Shareholder and partnership disputes Director and boardroom disputes Professional negligence claims Debt recovery and enforcement matters Property-related disputes Injunction applications Business ownership and succession disputes Misrepresentation and breach of contract claims Contentious probate and trust disputes Alternative dispute resolution, including mediation High Court litigation and complex multi-party disputes The successful Senior Associate will be encouraged to take ownership of matters, develop client relationships and contribute to the strategic growth of the team. The Firm This well-established regional practice has earned a reputation as one of the leading law firms in the South East, advising clients across a broad range of commercial and private client matters. The Dispute Resolution team is a key area of the firm's offering and acts for a diverse client base ranging from SMEs and owner-managed businesses through to larger corporate organisations, professional services firms and private individuals. The firm is known for its approachable culture, strong leadership and commitment to employee development. Lawyers benefit from high-quality work, genuine flexibility and clear progression opportunities within a supportive environment. The Senior Associate - Dispute Resolution The successful candidate is likely to have: 6+ years' PQE gained within a recognised Dispute Resolution practice Strong experience handling commercial and civil disputes Experience managing matters independently from inception through to resolution Excellent drafting, negotiation and advocacy support skills Strong knowledge of litigation procedure Experience of mediation and alternative dispute resolution Confidence building and maintaining client relationships Commercial awareness and strong business development skills A collaborative approach and desire to mentor junior team members Candidates with an existing network in the Surrey or wider South East market would be particularly attractive, although this is not essential. Why Apply? Join a respected and growing Dispute Resolution team Work on a varied and high-quality caseload Excellent client exposure and responsibility Strong partner access and mentoring Genuine progression opportunities Flexible and supportive working environment Collaborative team culture Competitive salary, bonus and benefits package For a Senior Associate seeking high-quality disputes work, genuine responsibility and a clear pathway for career progression within a respected South East law firm, this represents an excellent opportunity to take the next step in their career.
Jun 18, 2026
Full time
Senior Associate - Dispute Resolution Guildford 6+ PQE 75,000 - 100,000 + Bonus & Benefits You must have prior law firm experience to be considered for this role. A leading South East law firm with a longstanding reputation for excellence is seeking a Senior Associate to join its highly regarded Dispute Resolution team in Guildford. This is an outstanding opportunity for a Senior Associate to join a growing and ambitious disputes practice, advising businesses, entrepreneurs, shareholders, property owners, professional firms and high-net-worth individuals on a broad range of complex and high-value disputes. The successful Senior Associate will become part of a collaborative and commercially focused team that is recognised for delivering pragmatic, strategic advice across a diverse range of contentious matters. The role offers excellent client exposure, significant responsibility and a genuine opportunity to contribute to the continued growth of the practice. The Senior Associate - Dispute Resolution Role The Senior Associate will handle a broad caseload of commercial and civil disputes while working closely with partners on larger and more complex matters. Work is likely to include: Commercial contract disputes Shareholder and partnership disputes Director and boardroom disputes Professional negligence claims Debt recovery and enforcement matters Property-related disputes Injunction applications Business ownership and succession disputes Misrepresentation and breach of contract claims Contentious probate and trust disputes Alternative dispute resolution, including mediation High Court litigation and complex multi-party disputes The successful Senior Associate will be encouraged to take ownership of matters, develop client relationships and contribute to the strategic growth of the team. The Firm This well-established regional practice has earned a reputation as one of the leading law firms in the South East, advising clients across a broad range of commercial and private client matters. The Dispute Resolution team is a key area of the firm's offering and acts for a diverse client base ranging from SMEs and owner-managed businesses through to larger corporate organisations, professional services firms and private individuals. The firm is known for its approachable culture, strong leadership and commitment to employee development. Lawyers benefit from high-quality work, genuine flexibility and clear progression opportunities within a supportive environment. The Senior Associate - Dispute Resolution The successful candidate is likely to have: 6+ years' PQE gained within a recognised Dispute Resolution practice Strong experience handling commercial and civil disputes Experience managing matters independently from inception through to resolution Excellent drafting, negotiation and advocacy support skills Strong knowledge of litigation procedure Experience of mediation and alternative dispute resolution Confidence building and maintaining client relationships Commercial awareness and strong business development skills A collaborative approach and desire to mentor junior team members Candidates with an existing network in the Surrey or wider South East market would be particularly attractive, although this is not essential. Why Apply? Join a respected and growing Dispute Resolution team Work on a varied and high-quality caseload Excellent client exposure and responsibility Strong partner access and mentoring Genuine progression opportunities Flexible and supportive working environment Collaborative team culture Competitive salary, bonus and benefits package For a Senior Associate seeking high-quality disputes work, genuine responsibility and a clear pathway for career progression within a respected South East law firm, this represents an excellent opportunity to take the next step in their career.
Claranet Limited
Senior Security Engineer (Team Lead)
Claranet Limited Leeds, Yorkshire
The Role The Senior Security Engineer (Team Leader) is responsible for leading a dedicated security engineering team, combining hands-on platform engineering with technical leadership and people management. You will own security platform architecture, act as the primary escalation point for complex issues, and ensure platforms remain secure, resilient, and compliant within a regulated environment. Key Responsibilities Act as technical lead for security engineering and platform architecture Serve as primary escalation point for complex and major incidents Provide technical leadership and mentoring to engineers and analysts Line manage and develop the security engineering and analyst teams Own platform maintenance, configuration, and lifecycle management Ensure security platforms are integrated across hybrid environments Oversee patching, upgrades, and platform performance Drive platform improvements and engineering enhancements Support detection engineering, tuning, and platform optimisation Lead automation and SOAR initiatives to improve efficiency Collaborate with SOC providers on SIEM governance and data ingestion Ensure platforms meet regulatory and compliance requirements Maintain engineering documentation, standards, and governance Represent engineering in client governance and audit activities Coordinate cross-team resolution of complex technical issues Experience & Knowledge Essential: Significant experience in security engineering and platform management Strong leadership experience managing technical teams Deep knowledge of Microsoft Defender and SIEM platforms (e.g. Sentinel) Experience in hybrid cloud and on-prem environments Strong understanding of security architecture and frameworks Experience in regulated environments (e.g. financial services) Strong stakeholder and client engagement skills Experience with automation and scripting (PowerShell, Python, etc.) Desirable: Experience with vulnerability and exposure management tools Knowledge of security frameworks (NIST, ISO 27001, CIS) Relevant security certifications (e.g. CISSP, AZ-500, SC-100)
Jun 18, 2026
Full time
The Role The Senior Security Engineer (Team Leader) is responsible for leading a dedicated security engineering team, combining hands-on platform engineering with technical leadership and people management. You will own security platform architecture, act as the primary escalation point for complex issues, and ensure platforms remain secure, resilient, and compliant within a regulated environment. Key Responsibilities Act as technical lead for security engineering and platform architecture Serve as primary escalation point for complex and major incidents Provide technical leadership and mentoring to engineers and analysts Line manage and develop the security engineering and analyst teams Own platform maintenance, configuration, and lifecycle management Ensure security platforms are integrated across hybrid environments Oversee patching, upgrades, and platform performance Drive platform improvements and engineering enhancements Support detection engineering, tuning, and platform optimisation Lead automation and SOAR initiatives to improve efficiency Collaborate with SOC providers on SIEM governance and data ingestion Ensure platforms meet regulatory and compliance requirements Maintain engineering documentation, standards, and governance Represent engineering in client governance and audit activities Coordinate cross-team resolution of complex technical issues Experience & Knowledge Essential: Significant experience in security engineering and platform management Strong leadership experience managing technical teams Deep knowledge of Microsoft Defender and SIEM platforms (e.g. Sentinel) Experience in hybrid cloud and on-prem environments Strong understanding of security architecture and frameworks Experience in regulated environments (e.g. financial services) Strong stakeholder and client engagement skills Experience with automation and scripting (PowerShell, Python, etc.) Desirable: Experience with vulnerability and exposure management tools Knowledge of security frameworks (NIST, ISO 27001, CIS) Relevant security certifications (e.g. CISSP, AZ-500, SC-100)
CGI
Senior Service Delivery Manager
CGI
Senior Service Delivery Manager Position Description At CGI, we deliver critical services that help our clients achieve lasting business success. As a Senior Service Delivery Manager, you'll lead the delivery and continual improvement of complex service contracts, working closely with clients and internal teams to drive operational excellence, service innovation, and measurable outcomes. This is an opportunity to take ownership of key client relationships, influence service strategy, and contribute to business growth while being supported by a collaborative and inclusive team that values your expertise and development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) that makes you a CGI Partner, not just an employee. This is a hybrid role. Your future duties and responsibilities In this role, you will lead the delivery of multiple service contracts, ensuring services meet agreed performance targets, deliver value to clients, and continuously improve over time. You'll work with senior stakeholders to manage service performance, financials, governance, and change while helping identify opportunities for service growth and innovation. • Lead service delivery across complex client environments • Manage SLA performance, service reporting, and governance • Drive continual service improvement initiatives • Build trusted relationships with senior client stakeholders • Manage budgets, forecasting, and commercial performance • Support service transitions, changes, and operational improvements • Identify opportunities for contract growth and renewal • Coach and develop team members to achieve their potential • Manage risks, issues, and service-related dependencies Required qualifications to be successful in this role You'll bring strong Service Delivery Management experience, excellent stakeholder engagement skills, and a passion for delivering outstanding client outcomes. You will be comfortable operating in complex environments, balancing operational, commercial, and customer priorities. • Experience managing complex IT or managed service contracts • Strong client-facing and senior stakeholder management skills • Proven experience driving service improvement programmes • Financial and commercial management experience • Strong understanding of service governance and risk management • Experience with deployment and release coordination • Excellent communication, leadership, and collaboration skills • ITIL V4 Foundation (ITIL V4 Service Management desirable) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 18, 2026
Full time
Senior Service Delivery Manager Position Description At CGI, we deliver critical services that help our clients achieve lasting business success. As a Senior Service Delivery Manager, you'll lead the delivery and continual improvement of complex service contracts, working closely with clients and internal teams to drive operational excellence, service innovation, and measurable outcomes. This is an opportunity to take ownership of key client relationships, influence service strategy, and contribute to business growth while being supported by a collaborative and inclusive team that values your expertise and development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) that makes you a CGI Partner, not just an employee. This is a hybrid role. Your future duties and responsibilities In this role, you will lead the delivery of multiple service contracts, ensuring services meet agreed performance targets, deliver value to clients, and continuously improve over time. You'll work with senior stakeholders to manage service performance, financials, governance, and change while helping identify opportunities for service growth and innovation. • Lead service delivery across complex client environments • Manage SLA performance, service reporting, and governance • Drive continual service improvement initiatives • Build trusted relationships with senior client stakeholders • Manage budgets, forecasting, and commercial performance • Support service transitions, changes, and operational improvements • Identify opportunities for contract growth and renewal • Coach and develop team members to achieve their potential • Manage risks, issues, and service-related dependencies Required qualifications to be successful in this role You'll bring strong Service Delivery Management experience, excellent stakeholder engagement skills, and a passion for delivering outstanding client outcomes. You will be comfortable operating in complex environments, balancing operational, commercial, and customer priorities. • Experience managing complex IT or managed service contracts • Strong client-facing and senior stakeholder management skills • Proven experience driving service improvement programmes • Financial and commercial management experience • Strong understanding of service governance and risk management • Experience with deployment and release coordination • Excellent communication, leadership, and collaboration skills • ITIL V4 Foundation (ITIL V4 Service Management desirable) Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Cactus Search
Head Of Operations
Cactus Search
We are seeking an experienced and dynamic Head of Operations to lead and strengthen the delivery of our clients charitable services across Hampshire. This senior leadership role is responsible for ensuring our services, people, systems and resources operate effectively, sustainably and in line with our mission to support older people. Working closely with the Board and Operational Leadership Team, you will drive operational excellence, service growth, financial sustainability and continuous improvement across the charity. Key Responsibilities: Lead the day-to-day operational management of the charity and its services. Drive occupancy and income growth across our day centres through effective stakeholder engagement and service development. Ensure high-quality, person-centred services that meet the needs of older people. Lead operational planning, performance management and resource allocation. Oversee quality assurance, compliance, safeguarding, health & safety and risk management. Support financial sustainability through effective budget management and operational efficiency. Lead organisational change, service improvement and digital transformation initiatives. Build and maintain strong relationships with partners, commissioners, community organisations and other stakeholders. Provide operational reporting and strategic support to the Board of Trustees. About You You will bring: Significant senior operational management experience within the charity, health or social care sectors. A proven track record of improving service performance and financial sustainability. Strong leadership experience managing multidisciplinary teams. Excellent financial and budget management skills. Experience of organisational change, service improvement and operational development. Knowledge of governance, compliance and risk management. Outstanding communication, stakeholder engagement and problem-solving abilities. Desirable Experience working with Trustees or Boards. Experience of commissioning, contract management or tender delivery. Understanding of services for older people and the wider voluntary sector. Why Join Us? This is an opportunity to play a pivotal role in shaping the future of a respected charity, ensuring vital services for older people remain sustainable, innovative and impactful for years to come.
Jun 18, 2026
Full time
We are seeking an experienced and dynamic Head of Operations to lead and strengthen the delivery of our clients charitable services across Hampshire. This senior leadership role is responsible for ensuring our services, people, systems and resources operate effectively, sustainably and in line with our mission to support older people. Working closely with the Board and Operational Leadership Team, you will drive operational excellence, service growth, financial sustainability and continuous improvement across the charity. Key Responsibilities: Lead the day-to-day operational management of the charity and its services. Drive occupancy and income growth across our day centres through effective stakeholder engagement and service development. Ensure high-quality, person-centred services that meet the needs of older people. Lead operational planning, performance management and resource allocation. Oversee quality assurance, compliance, safeguarding, health & safety and risk management. Support financial sustainability through effective budget management and operational efficiency. Lead organisational change, service improvement and digital transformation initiatives. Build and maintain strong relationships with partners, commissioners, community organisations and other stakeholders. Provide operational reporting and strategic support to the Board of Trustees. About You You will bring: Significant senior operational management experience within the charity, health or social care sectors. A proven track record of improving service performance and financial sustainability. Strong leadership experience managing multidisciplinary teams. Excellent financial and budget management skills. Experience of organisational change, service improvement and operational development. Knowledge of governance, compliance and risk management. Outstanding communication, stakeholder engagement and problem-solving abilities. Desirable Experience working with Trustees or Boards. Experience of commissioning, contract management or tender delivery. Understanding of services for older people and the wider voluntary sector. Why Join Us? This is an opportunity to play a pivotal role in shaping the future of a respected charity, ensuring vital services for older people remain sustainable, innovative and impactful for years to come.
Zachary Daniels
Store Manager
Zachary Daniels Northallerton, Yorkshire
Store Manager Northallerton Fashion Retail Salary Up to £32,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to £32,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to £32,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team. BH36314
Jun 18, 2026
Full time
Store Manager Northallerton Fashion Retail Salary Up to £32,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to £32,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to £32,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team. BH36314
Search
Credit Controller
Search City, Manchester
Credit Controller Location: Hybrid - Manchester Type: Full-Time Compensation: Competitive Salary + Benefits About the Role We're seeking a proactive Credit Controller to help maintain healthy cash flow while building professional and productive customer relationships. This role offers responsibility for collections, credit management, account monitoring, and reducing aged debt. Whether you're an experienced collector or a credit professional looking to take ownership of a portfolio, we'd like to hear from you. Candidates with experience in credit risk assessment, collections strategy development, working capital management, process automation, Power BI, advanced reporting, ERP implementations, portfolio analysis, KPI development, and continuous improvement initiatives are strongly encouraged to apply. What You'll Do Core Credit Control Responsibilities Manage customer collections activities Contact customers regarding overdue accounts Issue payment reminders and collection correspondence Negotiate payment arrangements Investigate disputed invoices Maintain accurate collection notes Monitor customer payment behaviour Produce debtor ageing reports Escalate problematic accounts where necessary Support dispute resolution processes Intermediate-Level Responsibilities Review customer creditworthiness Monitor and recommend credit limits Analyse ageing trends and collection performance Support cash flow forecasting Prepare collection KPI reporting Work closely with Sales and Finance teams Reduce overdue balances and aged debt Identify collection process improvements Senior-Level / Advanced Responsibilities Manage complex or high-risk customer accounts Lead collection strategy initiatives Develop credit policies and procedures Analyse portfolio risk exposure Prepare management-level reporting Support legal recovery processes when required Mentor junior collection staff Lead process improvement projects Partner with leadership on working capital initiatives What We're Looking For Required Strong communication and negotiation skills Professional telephone manner Strong problem-solving abilities Ability to remain confident in difficult conversations Strong organisational skills Preferred Experience in Credit Control, Collections, Accounts Receivable, or Finance Understanding of credit risk management Experience with ageing analysis and collections reporting ERP and CRM system experience Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 18, 2026
Full time
Credit Controller Location: Hybrid - Manchester Type: Full-Time Compensation: Competitive Salary + Benefits About the Role We're seeking a proactive Credit Controller to help maintain healthy cash flow while building professional and productive customer relationships. This role offers responsibility for collections, credit management, account monitoring, and reducing aged debt. Whether you're an experienced collector or a credit professional looking to take ownership of a portfolio, we'd like to hear from you. Candidates with experience in credit risk assessment, collections strategy development, working capital management, process automation, Power BI, advanced reporting, ERP implementations, portfolio analysis, KPI development, and continuous improvement initiatives are strongly encouraged to apply. What You'll Do Core Credit Control Responsibilities Manage customer collections activities Contact customers regarding overdue accounts Issue payment reminders and collection correspondence Negotiate payment arrangements Investigate disputed invoices Maintain accurate collection notes Monitor customer payment behaviour Produce debtor ageing reports Escalate problematic accounts where necessary Support dispute resolution processes Intermediate-Level Responsibilities Review customer creditworthiness Monitor and recommend credit limits Analyse ageing trends and collection performance Support cash flow forecasting Prepare collection KPI reporting Work closely with Sales and Finance teams Reduce overdue balances and aged debt Identify collection process improvements Senior-Level / Advanced Responsibilities Manage complex or high-risk customer accounts Lead collection strategy initiatives Develop credit policies and procedures Analyse portfolio risk exposure Prepare management-level reporting Support legal recovery processes when required Mentor junior collection staff Lead process improvement projects Partner with leadership on working capital initiatives What We're Looking For Required Strong communication and negotiation skills Professional telephone manner Strong problem-solving abilities Ability to remain confident in difficult conversations Strong organisational skills Preferred Experience in Credit Control, Collections, Accounts Receivable, or Finance Understanding of credit risk management Experience with ageing analysis and collections reporting ERP and CRM system experience Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Yolk Recruitment Ltd
Lead Product Manager
Yolk Recruitment Ltd
Lead Product Manager London Hybrid 3 Days Per Week in Office We're looking for a commercially minded Product Leader to define and deliver a market-leading carbon supply chain proposition within one of the UK's fastest-growing SaaS technology businesses. This is an opportunity to own the vision, positioning and commercial success of a strategic product proposition that sits at the heart of how global organisations understand, manage and reduce supply chain emissions. Working directly with senior leadership, you'll shape product strategy, influence investment decisions, engage with customers and drive the launch of new capabilities that solve some of the most complex challenges facing sustainability teams today. If you enjoy operating at the intersection of product strategy, commercial thinking and market insight, this role offers genuine ownership and visibility. What You'll Be Doing Defining and owning the long-term vision for a carbon supply chain proposition Turning market insight, customer feedback and industry trends into product strategy Working closely with Product, Engineering, Commercial and Marketing teams to bring new propositions to market Shaping roadmap priorities and influencing investment decisions Leading proposition development from concept through to launch and commercial adoption Developing pricing models and supporting go-to-market activity Acting as a senior voice across the sustainability product portfolio Leveraging AI tools to improve product development, customer experience and internal productivity What We're Looking For You'll likely be an experienced Lead, Principal or Senior Product Manager who enjoys creating clarity from complexity and influencing at senior level. You'll bring: Significant experience within B2B SaaS product management A proven track record of defining and launching successful products or propositions Experience operating in sustainability, ESG, carbon accounting or climate technology Strong commercial awareness and an understanding of product performance metrics Confidence engaging with senior stakeholders and customers alike Experience working closely with engineering teams and translating technical concepts into business outcomes A genuine interest in AI and how it can create competitive advantage We'd Be Particularly Interested If You Have Experience with carbon accounting or Scope 3 emissions Supply chain software or procurement technology experience Experience launching AI-enabled product capabilities Exposure to pricing strategy and proposition development Why Join? Own a high-profile strategic initiative with executive visibility Shape a proposition from vision through to market impact Work at the forefront of sustainability and carbon technology Collaborate with experienced product and technology leaders Influence how organisations worldwide tackle supply chain emissions Be part of a business investing heavily in innovation, AI and sustainable growth Interested? If you're a product leader who wants to combine strategy, sustainability and commercial impact while building products that genuinely make a difference, we'd love to hear from you.
Jun 18, 2026
Full time
Lead Product Manager London Hybrid 3 Days Per Week in Office We're looking for a commercially minded Product Leader to define and deliver a market-leading carbon supply chain proposition within one of the UK's fastest-growing SaaS technology businesses. This is an opportunity to own the vision, positioning and commercial success of a strategic product proposition that sits at the heart of how global organisations understand, manage and reduce supply chain emissions. Working directly with senior leadership, you'll shape product strategy, influence investment decisions, engage with customers and drive the launch of new capabilities that solve some of the most complex challenges facing sustainability teams today. If you enjoy operating at the intersection of product strategy, commercial thinking and market insight, this role offers genuine ownership and visibility. What You'll Be Doing Defining and owning the long-term vision for a carbon supply chain proposition Turning market insight, customer feedback and industry trends into product strategy Working closely with Product, Engineering, Commercial and Marketing teams to bring new propositions to market Shaping roadmap priorities and influencing investment decisions Leading proposition development from concept through to launch and commercial adoption Developing pricing models and supporting go-to-market activity Acting as a senior voice across the sustainability product portfolio Leveraging AI tools to improve product development, customer experience and internal productivity What We're Looking For You'll likely be an experienced Lead, Principal or Senior Product Manager who enjoys creating clarity from complexity and influencing at senior level. You'll bring: Significant experience within B2B SaaS product management A proven track record of defining and launching successful products or propositions Experience operating in sustainability, ESG, carbon accounting or climate technology Strong commercial awareness and an understanding of product performance metrics Confidence engaging with senior stakeholders and customers alike Experience working closely with engineering teams and translating technical concepts into business outcomes A genuine interest in AI and how it can create competitive advantage We'd Be Particularly Interested If You Have Experience with carbon accounting or Scope 3 emissions Supply chain software or procurement technology experience Experience launching AI-enabled product capabilities Exposure to pricing strategy and proposition development Why Join? Own a high-profile strategic initiative with executive visibility Shape a proposition from vision through to market impact Work at the forefront of sustainability and carbon technology Collaborate with experienced product and technology leaders Influence how organisations worldwide tackle supply chain emissions Be part of a business investing heavily in innovation, AI and sustainable growth Interested? If you're a product leader who wants to combine strategy, sustainability and commercial impact while building products that genuinely make a difference, we'd love to hear from you.
Aspire People Limited
Secondary Computer Science Teacher - Staines
Aspire People Limited Staines, Middlesex
Qualified Secondary Teacher (Computer Science Specialism)Full-time Position ASAP StartLocation: Staines, SurreySalary: Competitive, dependent on experienceWe are delighted to announce an exciting opportunity for a passionate and committed Secondary Teacher with a Computer Science specialism to join a thriving and inclusive secondary school in Staines ASAP! This full-time position is ideal for a qualified and experienced secondary teacher who has a strong subject knowledge in Computer Science and a dedication to inspiring young learners to achieve their full potential.About the Role:As a Secondary Teacher with a Computer Science specialism, you will be responsible for delivering engaging and differentiated lessons that promote a love of learning and build digital literacy, computational thinking, and problem-solving skills across your classes. You will work closely with the senior leadership team, subject leads, and teaching assistants to ensure every pupil is supported and challenged appropriately, fostering a positive and stimulating learning environment.Key Responsibilities: - Plan, deliver, and assess high-quality lessons with a focus on Computer Science, while ensuring coverage of the full secondary curriculum. - Create an engaging and inclusive classroom environment that promotes curiosity, innovation, and a growth mindset in all pupils.- Use assessment data effectively to inform teaching and ensure all learners make strong progress.- Collaborate with colleagues to share best practices and contribute to the school's curriculum development.- Support the wider school community through participation in events, clubs, coding activities, and enrichment opportunities. - Build strong relationships with parents and carers to support learning and progress at home.About You: - Qualified Teacher Status (QTS) or equivalent. - Proven experience in teaching at secondary level, ideally with a Computer Science specialism.- Strong subject knowledge and enthusiasm for promoting high standards in digital and computing education. - Excellent classroom management skills and the ability to motivate and inspire learners. - A reflective and creative approach to teaching and learning. - Strong interpersonal and communication skills to work effectively with pupils, colleagues, and parents. - Commitment to continuous professional development and to contributing positively to school life.Who are Aspire People?Aspire People is the UK's fastest growing education recruitment agency and we specialise in providing teaching and support staff to schools across England. We focus on delivering high-quality service to all candidates and clients, working closely with primary, secondary, and SEN schools to match them with qualified professionals, including teachers, teaching assistants, and administrative staff. We are fully committed to safeguarding and have built a strong reputation for reliability, expertise, and a people-first approach in the education sector.Why join Aspire People? - Dedicated consultant who will support you every step of the way - Opportunities to gain experience across a range of local settings - Contracts to suit you! We specialise in permanent, long-term, short-term and day-to-day roles.- Competitive pay with multiple payment options- Refer a friend scheme which can earn £100-£250 per person- Access to free CPD and training opportunitiesNext Steps:Get in touch with an up to date CV! Simple.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Jun 18, 2026
Seasonal
Qualified Secondary Teacher (Computer Science Specialism)Full-time Position ASAP StartLocation: Staines, SurreySalary: Competitive, dependent on experienceWe are delighted to announce an exciting opportunity for a passionate and committed Secondary Teacher with a Computer Science specialism to join a thriving and inclusive secondary school in Staines ASAP! This full-time position is ideal for a qualified and experienced secondary teacher who has a strong subject knowledge in Computer Science and a dedication to inspiring young learners to achieve their full potential.About the Role:As a Secondary Teacher with a Computer Science specialism, you will be responsible for delivering engaging and differentiated lessons that promote a love of learning and build digital literacy, computational thinking, and problem-solving skills across your classes. You will work closely with the senior leadership team, subject leads, and teaching assistants to ensure every pupil is supported and challenged appropriately, fostering a positive and stimulating learning environment.Key Responsibilities: - Plan, deliver, and assess high-quality lessons with a focus on Computer Science, while ensuring coverage of the full secondary curriculum. - Create an engaging and inclusive classroom environment that promotes curiosity, innovation, and a growth mindset in all pupils.- Use assessment data effectively to inform teaching and ensure all learners make strong progress.- Collaborate with colleagues to share best practices and contribute to the school's curriculum development.- Support the wider school community through participation in events, clubs, coding activities, and enrichment opportunities. - Build strong relationships with parents and carers to support learning and progress at home.About You: - Qualified Teacher Status (QTS) or equivalent. - Proven experience in teaching at secondary level, ideally with a Computer Science specialism.- Strong subject knowledge and enthusiasm for promoting high standards in digital and computing education. - Excellent classroom management skills and the ability to motivate and inspire learners. - A reflective and creative approach to teaching and learning. - Strong interpersonal and communication skills to work effectively with pupils, colleagues, and parents. - Commitment to continuous professional development and to contributing positively to school life.Who are Aspire People?Aspire People is the UK's fastest growing education recruitment agency and we specialise in providing teaching and support staff to schools across England. We focus on delivering high-quality service to all candidates and clients, working closely with primary, secondary, and SEN schools to match them with qualified professionals, including teachers, teaching assistants, and administrative staff. We are fully committed to safeguarding and have built a strong reputation for reliability, expertise, and a people-first approach in the education sector.Why join Aspire People? - Dedicated consultant who will support you every step of the way - Opportunities to gain experience across a range of local settings - Contracts to suit you! We specialise in permanent, long-term, short-term and day-to-day roles.- Competitive pay with multiple payment options- Refer a friend scheme which can earn £100-£250 per person- Access to free CPD and training opportunitiesNext Steps:Get in touch with an up to date CV! Simple.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Chefs in Schools
Senior Social Media Officer (Maternity Cover)
Chefs in Schools
This role covers our Senior Social Media Officer s maternity leave and takes full ownership of our social media strategy and execution across all platforms. This is a highly autonomous role requiring strategic thinking, creative leadership and strong analytical skills. You ll thrive in a fast-paced, varied working environment and be full of creative ideas. You ll be as happy filming and editing engaging videos, as you are leading content planning or campaign delivery. You ll be adept at making short, snappy videos for Instagram and longer form content for LinkedIn. You ll have an eye for design and be confident on Canva. You ll be confident making independent decisions, managing multiple projects simultaneously and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of how you work as you help position Chefs in Schools as an innovative changemaker in school food. What else do you need to know? The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important experience is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply. We want to get to know you at the interview and understand we can do this best if you re at ease. We re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know. As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy. Key responsibilities: Develop and implement quarterly social media content planning aligned to organisational priorities, ensuring strategic forward-planning across all platforms Lead audience and sector-wide research to reach a diverse follower base through targeted content and share best practice across the charity Develop platform-specific strategies for underutilised channels, making data-driven recommendations about platform investment Create exciting, constantly evolving content across videos, graphics and copy that drives specific actions and conversions Maintain and develop brand consistency standards and content frameworks across all organisational social media channels Manage regular creative brainstorms to build a bank of content ideas and champion creative innovation Plan, pitch and deliver social media campaigns and organisational content programmes end-to-end, from concept through to launch and beyond including production coordination, communications planning and stakeholder management Lead photoshoot planning and content production end-to-end, managing external agencies and professional photographers where required Plan and manage school visits strategically to maximise content output, coordinating permissions, logistics and team involvement and building ongoing relationships with school kitchen teams Develop briefs and guidance to empower wider team members to gather suitable content when needed Lead conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader, and build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers Plan, pitch and create strategic content to maximise partnerships, patrons and ambassadors, proactively identifying opportunities and ensuring prominent placement on our platforms Deliver analytics with strategic insights and recommendations, tracking meaningful KPIs including conversions, target audience growth and actions taken Use data to optimise strategy and prove return on investment, setting targets and deadlines for performance improvement based on insights Champion diversity, equality and inclusion in all social media content, and work collaboratively with the wider communications team sharing expertise on brand standards and best practice Essential skills & experience: • Demonstrable experience leading social media strategy and delivery across multiple platforms • Proven ability to plan and deliver campaigns end-to-end with minimal oversight • Strong creative skills with ability to produce engaging content across formats (video, graphics, copy) • Strategic thinker who links social media activity to organisational goals • Excellent attention to detail and commitment to quality standards • Confident working autonomously and making independent judgements • Experience using analytics to drive strategy and demonstrate impact • Solutions-focused approach with proactive problem-solving skills • Strong interpersonal skills and ability to build relationships with diverse stakeholders • Commitment to diversity, equality and inclusion • Belief in our mission to improve children s health through better food and food education in schools Desirable skills & experience: • Experience in the charity or public sector • Knowledge of school food, education or public health sectors • Experience managing relationships with external agencies or freelancers • Understanding of brand development and consistency frameworks • Experience using social media scheduling and management tools Benefits You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you ll be able to contribute to and draw on various projects and strategic insights. We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice. We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Jun 18, 2026
Full time
This role covers our Senior Social Media Officer s maternity leave and takes full ownership of our social media strategy and execution across all platforms. This is a highly autonomous role requiring strategic thinking, creative leadership and strong analytical skills. You ll thrive in a fast-paced, varied working environment and be full of creative ideas. You ll be as happy filming and editing engaging videos, as you are leading content planning or campaign delivery. You ll be adept at making short, snappy videos for Instagram and longer form content for LinkedIn. You ll have an eye for design and be confident on Canva. You ll be confident making independent decisions, managing multiple projects simultaneously and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of how you work as you help position Chefs in Schools as an innovative changemaker in school food. What else do you need to know? The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important experience is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply. We want to get to know you at the interview and understand we can do this best if you re at ease. We re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know. As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy. Key responsibilities: Develop and implement quarterly social media content planning aligned to organisational priorities, ensuring strategic forward-planning across all platforms Lead audience and sector-wide research to reach a diverse follower base through targeted content and share best practice across the charity Develop platform-specific strategies for underutilised channels, making data-driven recommendations about platform investment Create exciting, constantly evolving content across videos, graphics and copy that drives specific actions and conversions Maintain and develop brand consistency standards and content frameworks across all organisational social media channels Manage regular creative brainstorms to build a bank of content ideas and champion creative innovation Plan, pitch and deliver social media campaigns and organisational content programmes end-to-end, from concept through to launch and beyond including production coordination, communications planning and stakeholder management Lead photoshoot planning and content production end-to-end, managing external agencies and professional photographers where required Plan and manage school visits strategically to maximise content output, coordinating permissions, logistics and team involvement and building ongoing relationships with school kitchen teams Develop briefs and guidance to empower wider team members to gather suitable content when needed Lead conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader, and build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers Plan, pitch and create strategic content to maximise partnerships, patrons and ambassadors, proactively identifying opportunities and ensuring prominent placement on our platforms Deliver analytics with strategic insights and recommendations, tracking meaningful KPIs including conversions, target audience growth and actions taken Use data to optimise strategy and prove return on investment, setting targets and deadlines for performance improvement based on insights Champion diversity, equality and inclusion in all social media content, and work collaboratively with the wider communications team sharing expertise on brand standards and best practice Essential skills & experience: • Demonstrable experience leading social media strategy and delivery across multiple platforms • Proven ability to plan and deliver campaigns end-to-end with minimal oversight • Strong creative skills with ability to produce engaging content across formats (video, graphics, copy) • Strategic thinker who links social media activity to organisational goals • Excellent attention to detail and commitment to quality standards • Confident working autonomously and making independent judgements • Experience using analytics to drive strategy and demonstrate impact • Solutions-focused approach with proactive problem-solving skills • Strong interpersonal skills and ability to build relationships with diverse stakeholders • Commitment to diversity, equality and inclusion • Belief in our mission to improve children s health through better food and food education in schools Desirable skills & experience: • Experience in the charity or public sector • Knowledge of school food, education or public health sectors • Experience managing relationships with external agencies or freelancers • Understanding of brand development and consistency frameworks • Experience using social media scheduling and management tools Benefits You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you ll be able to contribute to and draw on various projects and strategic insights. We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice. We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Colchester Academy
Head of Safeguarding
Colchester Academy Colchester, Essex
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
Jun 18, 2026
Contractor
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
JOB SWITCH LTD
Corporate strategy and performance lead
JOB SWITCH LTD Northallerton, Yorkshire
Job context Local Government Reorganisation brought together the eight councils of North Yorkshire into a single unitary North Yorkshire Council (NYC) on 1 April 2023. This will provide the platform for improving the efficiency and effectiveness, maximising opportunities of scale across a rural council whilst improving outcomes for residents and businesses. It will place communities at the heart of the council with the aim of being the most local, large council in England whilst ensuring we are in a strong position to manage the challenges ahead including rising costs and increased demand for services. The Strategy and Performance service sits at the centre of the organisation, supporting service delivery and improvement through the analysis and provision of high-quality accessible performance information, and is trusted to advise directorates, Management Board and Executive on the strategic direction of the council. The service works to ensure the broad understanding of current performance, of the operating environment of the council and the opportunities for future improvement. It will: Understand the external environment through horizon scanning, communicating its relevance across the council and ensuring the council's strategic planning, policy and performance frameworks are aligned with the evidenced needs of our communities. Support the corporate response to emerging national or international policy issues, providing rapid analysis and organisational support to establish the required approach. Deliver briefing information which underpins our leadership approach to maximising the economic and social potential of North Yorkshire alongside innovation and transformation of service delivery. Provide technical leadership in the effective use of information and data to develop strategy, policy and performance improvement - including the corporate policy and performance framework. Inform, stimulate, challenge and help strategic leads and partners to develop effective strategies Inform, stimulate, challenge and help service leads to analyse, understand and improve performance Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement. Strategy and Performance will work closely with the Data and Intelligence Team to ensure performance information is available at a service level and at a corporate level for reporting. It will also work with the Transformation service to align service plan activities with the Transformation programm e and monitor their progress, in pursuit of the outcomes described within the Council Plan. The service is structured around six teams, supporting individual directorates as well as providing cross-cutting corporate support. Working arrangements: The Head of Strategy and Performance reports to the Assistant Chief Executive (Local Engagement) and manages staff providing strategy and performance functions. Corporate Strategy and Performance Leads report to the Head of Strategy and Performance, The Corporate Strategy and Performance Leads are outposted to Directorates and each will have responsibility for delivery of support to the relevant directorate as well as lead responsibility for one or more corporate functions across the council (e.g., equality, consultation and engagement, performance, partnerships). The Head of Strategy and Performance and the Corporate Strategy and Performance Leads each lead a small team of Strategy and Performance Officers Managers, Strategy and Performance Officers and Strategy and Performance Assistants and matrix manage small teams of others working on particular functions and issues. The Senior Public Health Intelligence Specialist is managed by the Head of Strategy and Performance and leads on work and matrix manage teams on public health and related issues. The Strategy and Performance Managers, Strategy and Performance Officers and Strategy and Performance Assistants are out posted to directorates to allow the development of relevant service knowledge and experience but will also work across the council on corporate issues and to provide additional resource when required (for example to ensure resilience or to meet additional demands arising from projects or inspections). Each Strategy and Performance Manager, Strategy and Performance Officer and Strategy and Performance Assistant is line managed by a Corporate Strategy and Performance Leads or the Head of Strategy and Performance, but is also matrix managed by a Corporate Strategy and Performance Lead, the Senior Public Health Intelligence Analyst or the Head of Strategy and Performance for work related to particular functions and issues in one or more directorates and across the council. Each Strategy and Performance Manager will lead on specified areas of work as required from time to time in one or more directorates or across the council. Each Strategy and Performance Officer will support specified areas of work as required from time to time in one or more directorates or across the council. Each Strategy and Performance Assistant will support specified areas of work or specific tasks as required from time to time in one or more directorates or across the council. Knowledge and Experience Significant knowledge of current policy developments, legislation and good practice standards both at local and national level in relation to one or more key areas of the council's work Significant knowledge of performance management, evaluation tools and methodologies Significant knowledge of statutory requirements and good practice standards regarding strategy development, equality, consultation and engagement Knowledge of effective management of staff and resources Extensive experience of strategic planning, policy development and implementation, and performance management Experience of developing and implementing organisational culture change within a large diverse organisation Successful management of staff
Jun 18, 2026
Contractor
Job context Local Government Reorganisation brought together the eight councils of North Yorkshire into a single unitary North Yorkshire Council (NYC) on 1 April 2023. This will provide the platform for improving the efficiency and effectiveness, maximising opportunities of scale across a rural council whilst improving outcomes for residents and businesses. It will place communities at the heart of the council with the aim of being the most local, large council in England whilst ensuring we are in a strong position to manage the challenges ahead including rising costs and increased demand for services. The Strategy and Performance service sits at the centre of the organisation, supporting service delivery and improvement through the analysis and provision of high-quality accessible performance information, and is trusted to advise directorates, Management Board and Executive on the strategic direction of the council. The service works to ensure the broad understanding of current performance, of the operating environment of the council and the opportunities for future improvement. It will: Understand the external environment through horizon scanning, communicating its relevance across the council and ensuring the council's strategic planning, policy and performance frameworks are aligned with the evidenced needs of our communities. Support the corporate response to emerging national or international policy issues, providing rapid analysis and organisational support to establish the required approach. Deliver briefing information which underpins our leadership approach to maximising the economic and social potential of North Yorkshire alongside innovation and transformation of service delivery. Provide technical leadership in the effective use of information and data to develop strategy, policy and performance improvement - including the corporate policy and performance framework. Inform, stimulate, challenge and help strategic leads and partners to develop effective strategies Inform, stimulate, challenge and help service leads to analyse, understand and improve performance Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement. Strategy and Performance will work closely with the Data and Intelligence Team to ensure performance information is available at a service level and at a corporate level for reporting. It will also work with the Transformation service to align service plan activities with the Transformation programm e and monitor their progress, in pursuit of the outcomes described within the Council Plan. The service is structured around six teams, supporting individual directorates as well as providing cross-cutting corporate support. Working arrangements: The Head of Strategy and Performance reports to the Assistant Chief Executive (Local Engagement) and manages staff providing strategy and performance functions. Corporate Strategy and Performance Leads report to the Head of Strategy and Performance, The Corporate Strategy and Performance Leads are outposted to Directorates and each will have responsibility for delivery of support to the relevant directorate as well as lead responsibility for one or more corporate functions across the council (e.g., equality, consultation and engagement, performance, partnerships). The Head of Strategy and Performance and the Corporate Strategy and Performance Leads each lead a small team of Strategy and Performance Officers Managers, Strategy and Performance Officers and Strategy and Performance Assistants and matrix manage small teams of others working on particular functions and issues. The Senior Public Health Intelligence Specialist is managed by the Head of Strategy and Performance and leads on work and matrix manage teams on public health and related issues. The Strategy and Performance Managers, Strategy and Performance Officers and Strategy and Performance Assistants are out posted to directorates to allow the development of relevant service knowledge and experience but will also work across the council on corporate issues and to provide additional resource when required (for example to ensure resilience or to meet additional demands arising from projects or inspections). Each Strategy and Performance Manager, Strategy and Performance Officer and Strategy and Performance Assistant is line managed by a Corporate Strategy and Performance Leads or the Head of Strategy and Performance, but is also matrix managed by a Corporate Strategy and Performance Lead, the Senior Public Health Intelligence Analyst or the Head of Strategy and Performance for work related to particular functions and issues in one or more directorates and across the council. Each Strategy and Performance Manager will lead on specified areas of work as required from time to time in one or more directorates or across the council. Each Strategy and Performance Officer will support specified areas of work as required from time to time in one or more directorates or across the council. Each Strategy and Performance Assistant will support specified areas of work or specific tasks as required from time to time in one or more directorates or across the council. Knowledge and Experience Significant knowledge of current policy developments, legislation and good practice standards both at local and national level in relation to one or more key areas of the council's work Significant knowledge of performance management, evaluation tools and methodologies Significant knowledge of statutory requirements and good practice standards regarding strategy development, equality, consultation and engagement Knowledge of effective management of staff and resources Extensive experience of strategic planning, policy development and implementation, and performance management Experience of developing and implementing organisational culture change within a large diverse organisation Successful management of staff

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