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Senior Bid Manager Position Description At CGI, we partner with UK Government departments to deliver complex, high-impact programmes that drive transformation, innovation, and operational excellence. As a Senior Bid Manager, you'll play a critical role in shaping and delivering proposals that support strategic client objectives across a dynamic and fast-paced government account. Working closely with technical teams, stakeholders, and customers, you'll coordinate the development of commercially sound, high-quality proposals that enable successful programme delivery and long-term client success. This is an opportunity to work on nationally significant initiatives while developing your expertise within a collaborative environment that values accountability, creativity, and continuous professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of our programmes, you will need to hold UK Security Clearance and be willing to undergo SC Enhanced clearance. This is a hybrid role with occasional travel to London every few months. Your future duties and responsibilities In this role, you will lead the end-to-end management of proposals and business changes across a major government programme, ensuring high-quality, commercially viable solutions are delivered within agreed timelines. You'll work closely with internal delivery teams, subcontractors, and external stakeholders to gather requirements, shape solutions, and coordinate proposal development from initial request through to customer approval. You'll take ownership of multiple concurrent proposals, balancing priorities while proactively managing risks, dependencies, budgets, and stakeholder expectations. Working collaboratively across the wider account, you'll help drive continuous improvement in proposal delivery processes while contributing strategic insight and commercial awareness to support successful client outcomes. Key responsibilities: • Lead & Manage proposal development activities from initiation through to customer sign-off • Coordinate & Collaborate with internal teams, subcontractors, and client stakeholders • Develop & Shape commercially sound proposals, pricing models, timelines, and delivery plans • Gather & Clarify requirements to support solution development and scope definition • Drive & Support internal Step reviews and governance processes • Manage & Prioritise multiple proposals simultaneously within fast-paced delivery environments • Monitor & Control proposal budgets, effort tracking, and resource coordination • Communicate & Present proposal documentation clearly and effectively to stakeholders • Identify & Resolve proposal risks, dependencies, and delivery challenges proactively Required qualifications to be successful in this role To succeed in this role, you should have strong experience managing bids, proposals, or business change activities within complex government or secure environments. You'll bring excellent stakeholder management, commercial awareness, and organisational skills, alongside the ability to coordinate multiple workstreams and communicate effectively across technical and non-technical teams. Experience working within CGI Step processes and secure delivery environments is highly desirable. Essential qualifications and experience: • Proven experience in Bid Management, Proposal Management, or Business Change delivery • Strong understanding of SSDM development • Experience developing SDMs and managing proposal documentation • Ability to shape commercially viable solutions and proposals • Strong stakeholder engagement and interpersonal skills • Experience managing multiple concurrent proposals and changing priorities • Commercial awareness and understanding of budgeting, effort tracking, and timesheet management • Ability to proactively identify and resolve proposal delivery challenges • Strong written and verbal communication skills • Understanding of change SLAs and client expectation management Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

We are currently recruiting staff for an exciting opportunity to work at a world-famous Museum, based in South Kensington in a busy Retail environment. As Retail Assistant you will be supporting the team with the day to day needs of the shop floor to drive sales and provide a world class customer experience at all times. This is a temporary position to assist with the peak period. We will be holding an assessment on Wednesday 8th July which you must be available to attend in person. Once you have been selected for the role, you will be required to attend paid training which will be Thursday 9th July, Friday 10th July and Saturday 11th July Employees who demonstrate excellent performance and consistent punctuality may be offered the opportunity to return for future peak periods Main tasks and responsibilities To support the Museum retail management team by being part of a shop floor team that deliver commercial and operational excellence To be a brand ambassador for the Museum Provide world class customer service to every customer. To help achieve targets proactively selling and promoting add-ons at the till point. To take responsibility for own time management, communicating to your line manager when you are unable to attend work. To follow guidance of the visual merchandising team to maintain shop floor displays. To help look for and drive sales opportunities on the shop floor. To assist setting up shops in the morning, including starting till sessions, putting in floats Assisting with stock deliveries and replenishment throughout the day. Role requirements Educated to GCSE Level standard (or equivalent) Previous experience of delivering exceptional customer service in a busy environment Experience of working within a target driven environment A proactive, hands-on approach to work, with excellent attention to detail Demonstrable experience of stock replenishment and organisation skills. Cash handling skills and previous experience of using EPOS systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Deliver Manager (SC Cleared) Position Description At CGI, we deliver innovative technology solutions that help our clients achieve mission-critical outcomes. As a Service Delivery Manager, you will play a pivotal role in supporting the transition of a new on-premises cloud platform into live service for the Client. Working across project and operational teams, you will help establish the processes, governance, and service management capabilities required to ensure a secure, reliable, and high-performing service. This is an exciting opportunity to take ownership of service delivery, influence operational readiness, and contribute to the success of a strategically important programme. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with remote working available and occasional travel to Leatherhead. Your future duties and responsibilities In this role, you will be responsible for managing the live service for a new on-premises cloud solution being delivered to the Client. Working closely with technical, project, and customer stakeholders, you will help define, implement, and continuously improve the processes, procedures, and documentation required to support operational service delivery. You will take ownership of service management activities, ensuring support arrangements are effective, well-documented, and aligned with customer expectations. As the service transitions into operation, you will play a key role in driving service excellence, maintaining stakeholder confidence, and ensuring the platform is supported through robust governance and operational processes. Key responsibilities: • Lead & Manage live service delivery activities across the programme • Define & Maintain operational processes, procedures, and support documentation • Collaborate & Coordinate with project, engineering, and customer stakeholders • Monitor & Improve service performance and operational effectiveness • Establish & Mature service management governance and reporting • Support & Facilitate service transition and operational readiness activities • Manage & Communicate service issues, risks, and escalations • Drive & Enhance continuous service improvement initiatives Required qualifications to be successful in this role To be successful in this role, you will have experience delivering and managing IT services within complex environments. You will possess strong organisational and stakeholder management skills, with the ability to develop effective service processes and documentation. Experience supporting defence or government customers would be highly beneficial. Essential qualifications and experience: • Proven experience in Service Delivery Management or IT Service Management roles • Strong documentation and process development skills • Experience managing operational services and support functions • Ability to engage effectively with technical and non-technical stakeholders • Strong communication, organisational, and problem-solving skills • Experience working with Ministry of Defence (MOD) customers or programmes • Ability to drive service improvements and operational best practice • UK Security Clearance or eligibility to obtain clearance Desirable qualifications and experience: • ITIL certification or practical ITIL experience • Experience supporting cloud-based or hybrid infrastructure environments • Knowledge of service transition and operational readiness activities • Experience within defence, government, or highly regulated environments Location: Remote with occasional travel to Leatherhead Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Assistant Store Manager Oxford Fashion Retail Salary Up to 35,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for an Assistant Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to 35,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to 35,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! BH36262

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours tbc by mutual agreement and business need. Our Facilities Team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds Upkeep General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Buildings Maintenance Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical/seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and Safety Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature audits, emergency equipment inspections and tests etc. Support the Facilities Manager with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties : Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving license (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritise and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible and dynamic approach to work. Absolute commitment to London Youth's principles of equality, diversity, and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!

Assistant Manager Lake District £26,000 to £30,000 Lifestyle Retail Are you an experienced Assistant Manager looking for your next challenge? Do you enjoy leading from the front, delivering exceptional customer experiences and supporting a high performing team? We're recruiting for an Assistant Manager opportunity with a well known lifestyle retail brand in the Lake District. This is a fantastic opportunity to join a customer focused business with a strong culture, great products and genuine opportunities for career development. As Assistant Manager, you'll work closely with the Store Manager to drive sales, lead the team and ensure the store delivers an outstanding experience for every customer. What's in it for you? Salary of £26,000 to £30,000 Bonus opportunity Staff discount across a range of lifestyle products Career development and progression opportunities Supportive and people focused culture Generous holiday allowance Recognition and reward schemes What we're looking for: Previous experience as an Assistant Manager, Supervisor or Team Leader within a retail environment A confident and hands on leader who enjoys developing people Passion for delivering excellent customer service Commercial awareness and an understanding of driving store performance Strong operational and visual merchandising standards Positive attitude with the ability to motivate and inspire a team Key responsibilities: Support the Store Manager in all aspects of running the store Deliver an exceptional customer experience at every opportunity Lead, coach and develop the team to achieve targets and high standards Maintain excellent visual merchandising and presentation throughout the store Drive sales performance and support commercial decision making Ensure operational excellence across all areas of the business Support recruitment, onboarding and ongoing team development This is a fantastic opportunity for an ambitious retail leader looking to join a successful lifestyle brand in one of the UK's most desirable retail locations. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36246

An exciting opportunity has arisen for an experienced Service Delivery Manager to lead the delivery of sustainment and support services across a major defence aviation programme. This role is responsible for ensuring all sustainment activities are delivered to cost, schedule, quality and performance requirements while maintaining exceptional customer relationships. You will act as the key interface between programme stakeholders and support functions, ensuring service levels, operational performance and contractual obligations are consistently achieved. Working within a highly regulated defence environment, you will oversee service delivery across logistics, field service, deployed operations, maintenance support and compliance activities while driving continuous improvement initiatives. Key Responsibilities Act as the primary point of contact for programme sustainment activities and customer engagement. Lead the delivery of support services, ensuring contractual commitments, KPIs and SLAs are achieved or exceeded. Coordinate and manage sustainment functions including logistics, field service, deployed operations and service management activities. Own and maintain business continuity plans, ensuring they remain current, tested and effective. Manage programme risk registers, ensuring risks are identified, mitigated and regularly reviewed. Support compliance activities including export controls, audit readiness and governance requirements. Manage change requests and coordinate delivery of new customer requirements. Monitor service performance and provide regular reporting on operational effectiveness. Drive continuous improvement initiatives across service delivery processes. Conduct regular service reviews with customers and internal stakeholders. Coordinate service transitions and ensure seamless implementation of new services or capabilities. Collaborate across multidisciplinary teams to resolve issues and improve service performance. Undertake Control Account Management (CAM) responsibilities for allocated work packages. Skills & Experience Required Essential Proven experience in Service Delivery Management within a complex engineering, aerospace, defence or technical environment. Strong understanding of service management frameworks such as ITIL or ISO/IEC 20000. Experience working with Integrated Logistics Support (ILS) frameworks such as Def Stan 00-600. Experience supporting Ministry of Defence (MOD) customers. Project or programme management experience. Experience coordinating multiple stakeholders, resources, timelines and deliverables. Strong customer relationship management and stakeholder engagement skills. Excellent problem-solving and decision-making abilities. Experience managing risk, governance and operational performance. Strong communication, leadership and organisational skills. Desirable Knowledge of airworthiness and aviation support frameworks including: MAA MAOS MAP DAOS CAA Part 145 Experience supporting military aviation programmes. Continuous improvement and operational excellence experience. What's on Offer Permanent position supporting a critical defence programme. 4-day working week (Monday-Thursday). Opportunity to work directly with MOD customers and key defence stakeholders. Long-term career development within a highly respected engineering and defence environment. Involvement in complex, mission-critical support operations. Security Requirements Due to the nature of the work, candidates must be eligible to obtain and maintain SC (Security Check) Clearance . Applicants should typically be able to demonstrate a minimum of five years' continuous UK residency to satisfy vetting requirements. If you have a background in service delivery, defence support, logistics, aviation sustainment or programme management and are looking for a challenging leadership role within a high-profile defence environment, we'd like to hear from you.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects . You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally

Procurement and Contracts Support Officer Vacancy Available Hours: 37 hours per week Rate: £250 per day Location: West Yorkshire Contract Length: 2x 12 months, 1x 18 months Main duties of the job: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the Council in line with fiscal planning Where required by a line manager, provide financial support to the IT services function Where required by a line manager, provide procurement support to the IT services in accordance with Council financial regulations and Contract Standing orders Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin Follow IT Services planning and administration processes and policies Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements Where required, supervise specialist external technical consultancy Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the Council Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law Responsible for assets, equipment and materials within the ICT service undertaking To carry out any other duties as required, which are reasonable in terms of the nature and level of the post To support the effective planning and delivery of the Council's IT procurements and ensure that such procurements are legally compliant and provide value for money To support the Council's effective contract management of IT providers ensuring legal compliance and value for money Deputise for the Senior ISP or line manager as required The successful candidate must have public sector procurement experience. To apply for this role and for more information, please send your updated CV to Ella Richardson Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Our client is a manufacturing company who specialise in the production of high precision machined components. A vacancy has arisen for a Sales and Account Executive to join their busy and hardworking team in St Leonards on Sea. The ideal candidate will have demonstrable experience in a sales or account management role, have a proven track record of managing existing accounts and winning new business as well as experience using CRM systems and managing accurate sales records. You will possess excellent customer service skills, be able to read technical drawings and communicate requirements clearly and actively be able to identify solutions for customers and internal teams. As a Sales and Account Executive you will be the primary commercial contact for existing customers as well as new business prospects, building strong relationships, understanding customers needs and working with internal teams to ensure strong levels of customer service and growth are achieved. The Ideal candidate will possess the following skills and qualities: Demonstrable experience in a sales or account management role, ideally within manufacturing, precision engineering or similar Proven track record of managing existing accounts and winning new business Familiarity with B2B customer interactions, ideally including OEMs and subcontract supplies/customers Experience using CRM systems and maintaining accurate sales records Ability to build trust and maintain long-term client relationships Understanding pricing, margins and business profitability Ability to read drawings, understand manufacturing processes and communicate technical requirements clearly Be able to present to customers, negotiate terms and close deals Possess strong organisational and time management Ability to proactively identify solutions for customers and internal teams Be competent in MS Office including teams Your duties as a Sales and Account Executive will be: Serve as the main point of contact for existing customers, fostering strong relationships and high customer satisfaction Understand customer operations and manufacturing requirements to help them solve issues with the company s capabilities Coordinate internally with scheduling, production and quality teams to ensure timely fulfilment and service excellence Identify, research and engage potential new customers suitable for the company s capabilities Evaluate the business opportunities with new leads, prepare and present quotations and proposals to win new business Attend industry events, exhibitions and networking opportunities to represent the company and build the portfolio of customers Setting key targets with the site manager and reviewing on a monthly/quarterly and annual basis Working with site manager and production teams to convert enquiries into orders Maintaining/help developing accurate CRM records and track progress against sales targets Preparing sale reports, forecasts and insights for site manager to report to the board Providing exceptional customer service and communication Responding promptly to all technical and commercial enquiries Following up on quotes, manage negotiations and help close business Proactively identify opportunities for upselling additional services Salary: £30,000 - £40,000 per annum (plus commission/bonus) Hours: Monday Friday, 38 hour per week Full Time, Permanent Location: St Leonards on Sea, East Sussex

Lead People Adviser (HR) £40,408 27.5 days annual leave plus bank holidays - Up to 4 days additional time off during the winter closure period - Enrolment into the Local Government Pension Scheme - Access to a wide range of staff benefits and discount schemes Shape the future of our people and your career At Bournemouth & Poole College, our people are at the heart of everything we do. As we continue to grow and strengthen the College, we are investing in our most important asset, our staff. Whether supporting students directly or enabling learning through professional services, we foster a culture that develops, supports and empowers colleagues to make an exceptional impact. Through strong leadership and a commitment to excellence, we are building a future-ready workforce that thrives in a supportive and ambitious environment. This newly created Lead People Adviser (HR ) role is a fantastic opportunity to join a forward-thinking People Services team and play a key role in shaping a positive, inclusive and high-performing workplace. About the role As a Lead People Adviser, you will be a senior member of the People Services team combining expert HR advice with operational leadership. You ll partner with leaders across the College to deliver high-quality, pragmatic HR support, while leading the day-to-day delivery of People Services. This includes managing our People Administration team, overseeing HR processes and systems, and driving a consistent, customer-focused service. You ll play a critical role in leading complex employee relations activity, strengthening management capability, and supporting organisational change helping to ensure a positive and compliant colleague experience across the full employee lifecycle. What you ll be doing Acting as a trusted adviser to leaders, providing expert guidance on complex employee relations matters Leading and managing sensitive and high-risk casework with confidence and sound judgement Line managing and developing the People Administration team to deliver an efficient, high-quality service Overseeing HR operations, ensuring accurate, compliant and timely processes across the employee lifecycle Supporting organisational change initiatives, including restructures and workforce planning Using workforce data and insight to identify trends and drive continuous improvement Championing a positive, inclusive and people-centred culture across the College Contributing to policy development, projects and the delivery of the People Strategy What we re looking for We re looking for a credible and proactive HR professional who can combine strong operational leadership with expert advisory capability. You will bring: Significant experience in a senior HR advisory or business partnering role Proven expertise in managing complex employee relations casework Experience leading or supervising HR teams and service delivery Strong knowledge of UK employment law and HR best practice Excellent communication and influencing skills, with the ability to build trusted relationships A strategic mindset with the ability to use data and insight to inform decisions CIPD Level 5 (or equivalent experience) is essential. Why join us? Be part of a growing, values-driven organisation where people truly matter Play a key role in shaping an exceptional colleague experience Join a supportive, collaborative and forward-thinking People Services team Access ongoing professional development and career progression opportunities Benefit from a competitive package, including generous annual leave and pension Ready to apply? If you are a motivated HR professional with a passion for supporting people and delivering excellence, we would love to hear from you. We encourage early applications, as we may close the vacancy once we receive a sufficient number of strong applications. Working at Bournemouth and Poole College More than just a job. At Bournemouth & Poole College, we are passionate about turning potential into professionals. We are the largest college in the area and a vital engine for the local economy, educating over 9,000 learners and partnering with over 1,000 employers to bridge the gap between local talent and real futures. A proud culture. We know that if we want our students to succeed, we have to start by looking after our people. We work hard to create an environment where you feel trusted and valued rather than just employed. In our 2025 inspection, Ofsted observed: "They have developed an inclusive culture where staff feel empowered to make a positive difference to students and apprentices. Leaders and managers have improved staff morale; staff are proud to work at the college." A place to grow and belong. We are committed to a workplace that is genuinely inclusive, where everyone is inspired to contribute and succeed. You will find a vibrant, rewarding environment that celebrate ambition and success in equal measures. To get a better feel for life at the College and explore our full range of benefits, visit our Work With Us page. Armed Forces Covenant As proud Armed Forces Covenant signatories, we value the skills and experience veterans, reservists and military families, and encourage them to consider a career with us. Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share in this commitment. The successful will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of the right to work in the UK.

Engineering Manager (NPI, R&D, Technical) role based in Burnley. Working for a well established aerospace manufacturing company. Client Details Our client is a well established manufacturer and supplier into the aerospace market sector, based in Burnley. Description The Engineering Manager leads a multidisciplinary engineering team responsible for delivering high-quality structural composite and consumable material kit solutions to major aerospace manufacturers worldwide. The role ensures excellence across bid development, NPI, NPD, manufacturing engineering, and technology onboarding, while fostering a high-performance culture and maintaining the highest standards of compliance, quality, and customer satisfaction. Oversee the delivery of global product engineering activities to meet customer requirements, ensuring productivity, quality, and technical excellence. Manage day-to-day tasking, resource allocation, and prioritisation of the wider team in collaboration with project and programme managers. Evaluate engineering requirements for new projects, defining technical approaches and identifying needs for new equipment, processes or capabilities. Ensure robust configuration control and disciplined data management across all engineering processes. Work closely with the Engineering Product Manager to develop and maintain technical strategies, processes, specifications, and documentation. Own and manage engineering requirements for our ERP system from a BoM and product master data perspective Lead, motivate, and develop the engineering team to create an engaged, empowered, and high-performing workforce. Conduct regular staff appraisals, set meaningful objectives, and maintain personal development plans for all permanent engineering staff Determine resource and capacity requirements, including budget planning and recruitment needs. Allocate engineering resource to support projects within the business, such as estimating, project management, processed material kit development, Continues Improvement, NPI. Profile Time-served Engineering Apprenticeship and/or degree qualification in a relevant engineering discipline, or related experience Extensive experience within manufacturing, with strong technical understanding in engineering principles - composites, mechanical, aerospace - all desirable Strong knowledge of configuration control principles and their application as a core engineering discipline. Proven experience as a communicator, people manager and team leader, with the ability to develop, motivate, and guide engineering professionals. High level of competence across the Microsoft Office suite. Hands-on experience using and developing MRP/ERP systems to support engineering and manufacturing workflows. Experience working within the aerospace sector. Background in a corporate or global organisation with complex stakeholder environments, focusing on NPD, NPI, Technical Management Knowledge of aircraft components, specifications, and industry standards. Demonstrable success in project management, including delivery of cross-functional engineering initiatives on time and on budget Composites and knowledge and experience, including raw materials. Ideally you will be an Engineering Manager (NPD / R&D / Technical Manager) from either the aerospace, automotive or industrial manufacturing sectors Job Offer 60,000 to 65,000 plus bonus, car allowance and benefits

Quality Manager - Basingstoke (Hybrid role with International Travel) We're looking for an experienced Central Quality Manager to drive and embed a "Built-in Quality" strategy across multiple manufacturing sites. Reporting to the Head of Central Quality, you'll play a key role in ensuring consistent quality standards, regulatory compliance, and continuous improvement across the business. Key Responsibilities: Lead on major quality escalations and support site teams in resolving complex issues Drive complaint management , ensuring timely closure and root cause analysis Standardise and monitor quality KPIs, audits, and reporting across sites Coordinate cross-site problem solving and maintain defect catalogues Support ISO9001 compliance and supplier quality assurance processes Deliver training and coaching to build site-level quality capability Partner with stakeholders, customers, and suppliers to improve performance What we're looking for: Degree (or equivalent) in a technical or quality discipline Strong stakeholder management and communication skills Experience in quality systems, audits, and continuous improvement Ability to analyse data and translate technical findings into clear insights Proven capability in problem solving and influencing across teams Willingness to travel nationally and internationally Experience in a Manufacturing business (Automotive or Aerospace would be ideal) In return for your hard work you will receive an excellent Salary, Company Car, Bonus and Pension etc. Join a role where you'll directly influence quality culture, customer satisfaction, and operational excellence across a global manufacturing network.

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitorsManage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the homeDrive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductionsPayroll preparation for home based staffProvide advice and guidance to employees on queries using the HR tools and resources availableEnsure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where requiredEnsure all rotas are completeManage safe contents, petty cash, and resident fund accountsUpdate ad-hoc training, supervisions, and appraisals on staff recordsOffer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing rolePrevious involvement in HR administration and recruitment High level of attention to detail and the ability to prioritiseProficient user of Microsoft- specifically Word, Excel and OutlookCIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspectionUnlimited access to our generous refer a friend scheme, earning up to £500 per referralAccess to a wide range of retail and leisure discounts at big brands and supermarketsFree access to medical specialists, who are available for a second opinion if you need it to make a decision with confidenceConfidential and free access to counselling and legal servicesTax code review service, where we will check that you are on the right code and paying the right level of taxOption to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Senior Property Manager Senior Block Property Manager - Leading Brand - Croydon / Hybrid We're partnered with an multi-award-winning, leading Block Management firm, proudly certified as a "Great Place to Work UK." They're expanding their dynamic team in Croydon, offering an exceptional career for a Senior Property Manager. This isn't just a job; it's a genuine opportunity to excel in Residential Property Management with a company that truly invests in its people. Expect extensive development programs, a comprehensive benefits package, hybrid working, and a rewarding bonus scheme.? They have advanced systems and processes in place to ensure you can provide the best level of service to clients whilst enhancing your career! The Role: Drive Excellence in Property Management As a Senior Property Manager, you'll lead your own diverse small local portfolio of high rise residential developments. You'll be pivotal in delivering the highest standards of service to freeholders, RMCs, and leaseholders. Key Responsibilities: Portfolio Management: Oversee diverse, high rise residential blocks. Service Charge Budgets: Prepare, manage, and explain accounts. Compliance: Ensure adherence to RICS, ARMA, Landlord & Tenant legislation, Building Safety Act, Health & Safety, Fire Risk Assessments. Section 20: Expert drafting and execution for major works. Stakeholder Engagement: Build strong relationships with RMC Directors, leaseholders, contractors. Site Inspections: Regular visits, property maintenance, contractor performance monitoring. Insurance Management: Claims, renewals, revaluations. Arrears Management: Service charge and ground rent collection. Financial Management: Invoice processing, expenditure monitoring. Meetings: Organise and attend AGMs/EGMs, minute taking. About? You Proven experience in Residential Block Management, with demonstrable post-qualification experience. Property qualification desirable, e.g., IRPM, RICS, or ATPI/MTPI. Deep understanding of property law and relevant legislation. Exceptional communication skills, interpersonal skills, and customer focus. Proven problem-solving, organisation skills, time management, and ability to prioritise workload. Self-motivated team player capable of working under pressure. Proficiency in property management software (e.g., Propman, Qube, Tramps, Dwellant). Why Join This "Great Place to Work" UK? Award-Winning Culture: Recognised as a top UK employer. Career Growth: Unparalleled development programs, support for professional qualifications. Work-Life Balance: Embrace genuine hybrid working. Exceptional Rewards: Competitive salary, generous benefits package, and a bonus scheme. Dynamic Portfolio: Manage prestigious residential properties in London. Collaborative Environment: Work with a supportive, expert team. Hybrid Working: Yes, flexible hybrid options available. Salary: Highly Competitive + Performance Bonus Benefits: Unrivalled Development Programs, Comprehensive Package, Professional Subscriptions. Small high end portfolio - focus on customer experience not volume! Join a "Great Place to Work" UK! Elevate your career! Apply now to become a Senior Property Manager in Croydon. If you're ready to make a significant impact and thrive in an exceptional workplace, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Assistant Store Manager Location: Cheshire Oaks Designer Outlet, Kinsley Road, Ellesmere Port Salary: £30,000 - £33,000 per annum Vacancy Type: Permanent, Full Time Join Lacoste at Cheshire Oaks We're looking for an ambitious and commercially driven retail leader to join our team as Assistant Store Manager at one of the UK's leading designer outlet destinations. As Assistant Store Manager, you'll work closely with the Store Manager to drive sales performance, develop a high-performing team and deliver an exceptional customer experience within one of the world's most recognised premium lifestyle brands. This is an excellent opportunity for an experienced Assistant Manager, Deputy Manager or Store Manager looking to further their career within a global brand. About Lacoste At the crossroads of fashion and sport, Lacoste creates and liberates movement. Present in nearly 100 countries, Lacoste is a globally recognised premium lifestyle brand built on innovation, elegance and performance. Working at Lacoste means joining a community of over 8,500 employees worldwide who are passionate about delivering excellence and developing talent. As part of the MF Brands Group, alongside Aigle, Gant and Tecnifibre, we are committed to creating opportunities for people to grow and succeed. The Role As Assistant Store Manager, you will support the Store Manager in all aspects of running a successful retail store. You will be a hands-on leader, driving commercial performance, coaching your team and ensuring every customer receives a premium brand experience. Key Responsibilities Support and motivate a high-performing retail team to achieve sales and KPI targets Lead by example on the shop floor, delivering exceptional customer service Take ownership of the store in the Store Manager's absence Coach, develop and performance manage team members Support recruitment, onboarding and succession planning activities Analyse sales performance and implement action plans to drive results Ensure operational excellence across stock, compliance and store standards Maintain outstanding visual merchandising and brand presentation Drive a culture of accountability, teamwork and continuous improvement What We're Looking For Essential Experience Previous experience as an Assistant Store Manager, Deputy Manager, Floor Manager or Store Manager within a retail environment Proven track record of delivering sales, KPI and customer service targets Experience leading, coaching and developing retail teams Strong commercial awareness and ability to interpret business performance Confidence managing performance and supporting people processes Flexible approach to working weekends, peak trading periods and retail operating hours Personal Qualities Strong leadership and communication skills Passion for premium retail and customer experience Positive, energetic and solutions-focused attitude Ability to inspire, motivate and develop others Ambition to progress within a global retail business Reward and Benefits: Competitive Commissions Scheme 28 days annual leave entitlement inclusive of bank holidays Up to 65% off Lacoste products- Employee Assistance Programme Uniform Allowance To Apply If you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application. Equal opportunities At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion-sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.

NOC Operations Manager Circa £65k - £70k + 20% Bonus Fully Remote based (UK) with occasional travel to Milton Keynes and customer sites - Driving Licence is essential About the Opportunity We are looking for an experienced NOC Operations Manager to lead our Network Operations Centre team and support the delivery of high-quality managed services across a complex, multi-platform infrastructure environment. This is a hands-on leadership role, combining team management with deep technical expertise across Linux, Windows Server, networking, virtualisation, security, and business-critical infrastructure. You'll play a key role in maintaining service availability, driving operational excellence, and supporting customers across a range of industries. Key Responsibilities Lead and develop the NOC team, ensuring operational excellence and customer satisfaction. Manage and optimise Linux, Windows Server and Windows 11 environments. Administer and maintain VMware ESXi virtualised infrastructure. Implement and support high availability and load-balancing solutions. Configure and troubleshoot networking technologies including DNS, routing and Firewalls. Manage web services and Proxy technologies including Apache, NGINX and Squid. Oversee backup, recovery and disaster recovery processes using Veeam. Manage endpoint security and device compliance through Microsoft Intune. Maintain server infrastructure and secure remote access solutions. Create and maintain technical documentation, operational procedures and system standards. Support continuous improvement, automation and infrastructure optimisation initiatives. Participate in an on-call rota to support critical incidents and service continuity. Essential Skills & Experience 10+ years' experience in systems engineering, infrastructure operations or NOC environments. Strong expertise across Linux, Windows Server and Windows 10/11 platforms. Advanced VMware ESXi administration experience. Strong networking knowledge including DNS, load balancing, routing and troubleshooting. Experience with Veeam backup and disaster recovery solutions. Experience managing Apache, NGINX, Squid or similar web technologies. Scripting and automation experience. Strong understanding of infrastructure security, system hardening and access control. Proven experience leading and developing technical teams. Excellent problem-solving, communication and stakeholder management skills. Desirable Qualifications VMware Certified Professional (VCP) or equivalent. Microsoft Certified: Azure Administrator or related certifications. Experience within finance, manufacturing or retail sectors. Eligibility to obtain Security Clearance (SC) What You'll Bring Strong leadership and team management skills. A hands-on, solutions-focused approach. Excellent organisational and prioritisation abilities. The ability to thrive in a remote-first environment while managing multiple priorities. A commitment to delivering reliable, secure and customer-focused services. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website