41 jobs found

EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.

Project Administrator - (Fire Protection) West Midlands 30k/annum Full-time, Permanent About the Role We are seeking an experienced and highly organised Project Administrator to join our growing Fire Protection team. This is a fast-paced role supporting the delivery of fire safety and compartmentation projects across housing association and social housing contracts. The successful candidate will have previous experience in a similar role, coordinating engineers' schedules, liaising with tenants, and providing administrative support to ensure projects are delivered efficiently and to a high standard. Key Responsibilities Scheduling appointments and coordinating workloads for field-based engineers. Liaising with housing association representatives, residents, and tenants to arrange access and appointments. Managing and updating project information within company software systems. Maintaining accurate records, spreadsheets, and project documentation. Monitoring project progress and assisting with contract administration. Handling incoming enquiries and providing excellent customer service. Producing reports and correspondence using Microsoft Office applications. Supporting project managers to ensure works are completed within agreed timescales. Ensuring compliance with company procedures and client requirements. Essential Requirements Proven experience in a Project Administrator, Scheduler, Planner, or similar administrative role. Previous experience scheduling appointments for engineers or field-based operatives. Experience liaising directly with housing tenants and residents. Strong understanding of housing association and social housing contracts. Knowledge and understanding of fire compartmentation and fire protection works. Excellent organisational skills with the ability to manage multiple priorities. Proactive approach with the ability to work efficiently under pressure. Strong communication and interpersonal skills. High level of accuracy and attention to detail. Confidence using Microsoft Office packages, particularly Excel and Word. Experience using in-house databases and software management systems. Desirable Experience working within the fire protection, passive fire protection, construction, or compliance sectors. Knowledge of fire door and compartmentation programmes. Experience working within planned maintenance or compliance contracts. What We Offer Competitive salary and benefits package. Opportunity to work within a growing and reputable fire protection business. Ongoing training and professional development. Supportive and collaborative working environment. Career progression opportunities. If you are an organised, proactive administrator with experience coordinating engineers and working within social housing and fire protection environments, we would like to hear from you. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Site Manager Job - retrofit & efficiency upgrades - Midlands & South Yorkshire - £55,000 plus package Your new company A well-established and growing social housing maintenance contractor delivering high-quality refurbishment and maintenance services across the Midlands and South Yorkshire. The company specialises in planned and reactive maintenance, energy efficiency upgrades, and decarbonisation projects within the affordable housing sector. Typical works include retrofit schemes, EWI (External Wall Insulation), loft insulation, kitchen and bathroom replacements, and wider property improvements focused on sustainability and housing standards. With a strong pipeline of work across Sheffield, Mansfield, Derby, Nottingham, and Lincoln, this contractor is committed to delivering safe, compliant, and customer-focused projects for housing associations and local authorities. Your new role As Site Manager, you will take ownership of delivering social housing maintenance and refurbishment projects across multiple sites. You'll play a key role in ensuring works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities will include: Managing day-to-day site operations across planned and reactive maintenance schemes Overseeing works including retrofit, EWI, insulation, kitchens & bathrooms, and general housing upgrades Supervising subcontractors, direct labour, and site teams Ensuring full compliance with health & safety regulations and company procedures Liaising with clients, tenants, and stakeholders to maintain strong working relationships Monitoring progress, programme delivery, and reporting to senior management Ensuring high standards of customer care in occupied properties What you'll need to succeed To be successful in this role, you'll have a solid background in social housing maintenance or refurbishment and experience managing multiple trades on live sites. Essential/desired requirements: Proven experience as a Site Manager within social housing or maintenance works Strong knowledge of planned maintenance, retrofit, or refurbishment programmes Ability to manage work in occupied properties Excellent organisational and communication skills Ability to manage trades, labour and materials Qualifications (advantageous): CSCS Card SMSTS First Aid certification DBS / Enhanced DBS What you'll get in return Salary: £45,000 - £55,000 (depending on experience) Bonus scheme Company van Mileage paid to sites Pension scheme Holiday pay Long-term work pipeline across stable, secured social housing contracts Opportunity to work on impactful energy efficiency and decarbonisation projects What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Investment/Asset Manager Job based in Glasgow Your New RoleAs Investment Manager, you will take responsibility for the successful delivery of the organisation's planned maintenance and major works programmes. Your duties will include: Leading and managing planned maintenance and major repair projects from inception to completion Monitoring project budgets, ensuring cost control and reporting variances Preparing specifications, tender documents and supporting procurement activity Managing contractors to ensure work is delivered on time, within budget and to required quality standards Ensuring full compliance with health & safety, CDM and regulatory requirements Working closely with internal teams to deliver services to tenants and factored owners Carrying out consultations and maintaining clear communication with customers throughout project delivery Developing and reviewing procedures to support effective project management Producing performance reports for senior management and governance groups Gathering customer feedback and implementing service improvements Line-managing an Investment Officer and supporting wider asset management priorities What You'll Need to Succeed Experience managing planned maintenance and/or major repair projects Strong programme and project management skills Proven contract management experience in property repairs or maintenance. Knowledge of H&S and CDM regulations Excellent communication skills with a customer-focused approach Ability to manage budgets and deliver value for money Strong IT skills, including Microsoft Office and project management tools Degree-level qualification or equivalent experience Full UK driving licence and access to a vehicle What You'll Get in Return Immediate start Competitive daily rate (Grade 8 equivalent) Opportunity to lead significant investment programmes Supportive team environment Valuable experience within a respected Housing Association What You Need to Do Now If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or get in touch for more information.If this job isn't quite right for you, but you're exploring new opportunities, we'd be happy to have a confidential discussion about your next step.

Commercial Manager (Retrofit Division) 85,000 + 8,500 car allowance Flexible location (Cardiff head office attendance required) We are currently partnering with a leading maintenance contractor who are experiencing strong growth within their Retrofit Division, delivering planned maintenance and energy efficiency works to a portfolio of Housing Association clients. As a result of this expansion, they are seeking an experienced Commercial Manager to take ownership of commercial performance and lead a small QS team. The Opportunity This is a key strategic hire within a growing division. The successful candidate will oversee all commercial activity across retrofit and refurbishment works, ensuring strong cost control, margin improvement, and consistent commercial governance across multiple Housing Association frameworks. You will also be responsible for managing and developing a small team of Quantity Surveyors, providing leadership, structure, and commercial direction as the division continues to scale. Key Responsibilities Lead the commercial function across the Retrofit Division Manage, mentor, and develop a small team of QSs Oversee valuations, variations, cost reporting, and final accounts Ensure robust commercial controls across Housing Association contracts Drive margin improvement and identify commercial efficiencies Support procurement and subcontractor management strategies Provide accurate forecasting and reporting to senior leadership Work closely with operational teams to support project delivery Attend regular meetings at Head Office in Cardiff Candidate Requirements Proven background in a senior commercial role within construction, maintenance, or refurbishment Strong experience working with Housing Associations or similar public sector frameworks Retrofit / planned maintenance experience highly desirable Demonstrable leadership experience managing QS teams Strong commercial acumen with a track record of improving project performance Excellent communication and stakeholder management skills Degree-qualified in Quantity Surveying or equivalent experience Package & Benefits 85,000 basic salary 8,500 car allowance Flexible working location (with travel to Cardiff Head Office as required) Opportunity to join a rapidly growing division with strong career progression prospects Senior leadership exposure and influence over commercial strategy Overview This is an excellent opportunity for a commercially strong leader who wants to step into a growing division with real autonomy and influence. The business offers stability through established Housing Association frameworks, combined with the excitement of a scaling retrofit operation. If you would like further details or wish to discuss this role confidentially, please get in touch with Ellie on (phone number removed)

Quantity Surveyor Location : Evesham, Worcestershire (Hybrid Working Available) Salary : £46,887 per annum + £1,300 Essential Car User Allowance Contract Type : Permanent, Full Time Hours : 37 hours per week, Monday to Friday We are seeking an experienced Quantity Surveyor with a strong background in social housing repairs, maintenance, and asset investment programmes. This is an excellent opportunity for a commercially focused professional who understands contractor management, Schedule of Rates (SoRs), valuations, payment assessments, and cost control from a client-side perspective. Reporting to the Senior Contract Manager, this role offers a blend of office-based, hybrid, and site-based working, providing commercial and financial oversight across a range of property services. You will play a key role in ensuring value for money, robust cost control, contractual compliance, and the successful delivery of customer-focused housing services. The Role As a Quantity Surveyor, you will provide professional commercial and quantity surveying support across responsive repairs, planned maintenance, and asset investment contracts. Working closely with contractors, consultants, and internal stakeholders, you will help drive financial performance, improve efficiencies, and ensure projects are delivered on time and within budget. Key Responsibilities : Manage the commercial and financial aspects of repairs, maintenance, and investment contracts. Prepare, monitor, and report on budgets, forecasts, expenditure, and financial performance. Assess and validate contractor valuations, applications for payment, variations, and final accounts Review and challenge contractor costs and claims to ensure compliance with contractual obligations and Schedule of Rates (SoRs). Undertake cost analysis, benchmarking, and value-for-money reviews to identify efficiencies and savings opportunities. Support procurement and tendering exercises, including preparation of tender documentation, pricing analysis, and evaluation processes. Assist in the management of contracts from tender stage through to final account settlement. Work closely with operational teams to monitor contractor performance in relation to cost, quality, and service delivery. Provide commercial advice and support across the Property Directorate. Support the management of disrepair cases, insurance claims, and complex property projects from a contractual and financial perspective. Conduct site visits to validate completed works, variations, and contractor valuations. Prepare financial reports, performance data, and management information for key stakeholders. Drive continuous improvement initiatives and contribute to the development of efficient processes and systems. About You Proven experience working as a Quantity Surveyor within Social Housing, Housing Maintenance, Responsive Repairs, Planned Works, Voids, or Asset Management. Degree-qualified or professionally qualified in Quantity Surveying, Construction Management, or a related discipline. Experience working within a Quantity Surveyor or Commercial Surveyor role within construction, housing, property maintenance, or asset management. Strong understanding of construction contracts, commercial management, and cost control principles. Experience managing contractor payments, valuations, variations, and final accounts. Knowledge of responsive repairs, planned maintenance, capital works, or housing asset investment programmes. Strong working knowledge of Schedule of Rates (SoRs), contractor valuations, payment assessments, variations, and cost management is essential. Experience acting on the client side, managing contractors and ensuring value for money across repairs and maintenance programmes. Excellent analytical, budgeting, forecasting, and financial reporting skills. Strong stakeholder management and communication skills with the confidence to challenge and influence appropriately. Highly organised with strong attention to detail and the ability to manage multiple priorities. Full UK Driving Licence and access to a vehicle insured for business use. Benefits Hybrid working and flexible hours. £1,300 annual car allowance plus mileage expenses. 25 days holiday plus bank holidays (rising with service). Up to 9% employer pension contribution. And So much more! Quantity Surveyor Commercial Surveyor Senior Quantity Surveyor Housing Association Social Housing Repairs & Maintenance Planned Works Asset Management Contract Management Procurement Cost Control Valuations Budget Management Construction Worcestershire Evesham

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Hive Hub covering Wembley and Hertfordshire area. Working across 25,000 properties. The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need To be successful in this role you will need: HNC in building related subject. Knowledge and understanding of the diverse lifestyles and needs of residents. Knowledge of repairs and maintenance in the context of social housing. Knowledge of the building industry. Ability to work to tight deadlines. Experience with Landlord and tenant issues arising from leasehold properties. Relevant experience in a maintenance & reactive/responsive repairs capacity with a sound technical knowledge of building maintenance services. Experience of undertaking complex defect diagnoses across building types (including modern methods of construction), building technologies and building services. Experience of working with residents and involving them in monitoring and shaping services. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing. Experience of project managing planned maintenance and/or major repairs, especially in respect of void works, elemental replacements, etc. Desirable Technical member of the RICS (Tech RICS) or relevant construction qualification. Knowledge of housing, housing law and the regulatory framework. Knowledge of partnering and a range of procurement mechanisms and procedures. Knowledge of Building practice, building law and emerging trends. Knowledge of Party Wall procedures and practice. Ability to contribute to budget setting. Experience of implementing quality systems. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

Maintenance Manager required by a Housing Association in Omagh Your new company The services of Hays have been retained by our client, Rural Housing Association, to recruit a Maintenance Manager on a fixed term contract for a period of 15 months to cover a period of maternity leave. Your new role Reporting to the Development and Property Assets Director, you will be responsible for the delivery of a customer-focussed, cost-effective response and planned maintenance service to Association tenants. You will: • Manage, develop, and motivate employees to deliver objectives in line with KPIs to drive a high-performance culture to ensure high quality standards, consistency of approach and compliance in all procedures.• Continuously monitor and report on the performance of the maintenance service and implement improvement plans as and when required.• Monitor the progress of all maintenance work (Response, Planned and Cyclical) and ensure projects are undertaken in accordance with Health and Safety legislation.• Monitor and report on the performance of contractors, checking tenant satisfaction for all works (planned, cyclical, adaptations or response) completion times against the Association's Performance Standards and Targets.• Seek to ensure all complaints are actioned and resolved in line with the Associations Complaints Policy.• Oversee that all Response repair requests are processed and completed with proper response times, in line with the Association's Measured Term Contract.• Achieve the Association's Key Performance Indicators and targets in relation to response repairs, change of tenancy repairs, adaptations, void management, servicing, pre- and post-inspections, invoice payments etc.• Oversee the agreed planned cyclical maintenance programme to ensure completion within relevant timescales and standards.• Ensure adaptations are completed in accordance with the procedures detailed in the DFC Housing Association Guide• Work with colleagues to ensure the completion of a void inspection schedule of works required for the re-let of void properties in line with the association's Void Management Policy. What you'll need to succeed To be considered for this role, you must possess: A relevant third level qualification.5+ years of Property Management experience with at least 2 of those at a supervisory level.A proven track record in formulating and delivering programmes to performance targets, budget and achieving high levels of customer satisfaction.Strong proven procurement and contract management experience relating to the delivery of work programmes.Knowledge and experience of managing Measured Term Contracts and proven track record of delivery.Strong project management skills and proven track record of delivery.The ability to build and manage collaborative relationships with a range of stakeholders.Proven success in managing contractors, consultants, suppliers and budgets. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with responsibility for the development and delivery of the planned and response maintenance service. Alongside the basic salary, Rural Housing offers a range of benefits to employees, including hybrid working, a great pension scheme (15.5% employer contribution), excellent supported learning/development opportunities, a paid health care plan which can provide help with dental, optician and medical costs and an EV Car and Cycle to Work scheme. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.

Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.

Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works scheme start to finish. As Contract Manager, you will operational delivery staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Senior Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 60k- 65k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities

The Ops Manager will lead operational and commercial teams out of their Yorkshire branch, delivering Social Housing planned works. You'll be the lead for the Yorkshire region with full autonomy, and will pick up a high volume 5 year planned works contract and oversee delivery from start to finish, alongside other projects as they continue to expand in the Yorkshire area. Client Details Our client is a Social Housing maintenance contractor, delivering high quality planned refurbishment and decarbonisation works for local authorities and housing associations. Due to continued growth, they are looking for a Branch Manager to lead the successful delivery of large scale planned works contracts. Description Lead the operational and commercial delivery of large scale social housing planned works contracts. Manage branch P&L performance, ensuring financial targets and margins are achieved. Oversee multiple concurrent projects including decent homes, decarbonisation/retrofit & fire protection. Provide leadership and direction to operational, commercial, and site based teams. Drive programme performance, productivity, compliance, and customer satisfaction. Ensure robust commercial management including valuations, cost control, forecasting, and risk management. Build and maintain strong relationships with clients, residents, supply chain partners, and stakeholders. Support business development activities, framework opportunities, and contract mobilisation. Promote a positive health & safety culture and ensure full compliance across all operations. Mentor and develop high-performing teams through strong people leadership. Profile Proven experience managing large scale planned works contracts within social housing. Strong operational and commercial leadership capability. Experience managing Contract Managers and delivery teams. Proven ability to manage P&L responsibility and deliver financial performance. Strong understanding of contract delivery, programming, commercial controls, and compliance. Ability to lead large multidisciplinary teams in a fast paced environment. Excellent communication, leadership, and organisational skills. Job Offer 70,000- 80,000 salary 6,500 car allowance or company car 15% annual company performance bonus Competitive employer pension contribution Clear opportunity to progress as the business continues to grow

My social Housing contractor is delivering roofing, refurbishment and planned maintenance projects for local authorities, housing associations and principal contractors across the Midlands and surrounding areas Due to continued growth and a strong pipeline of secured work, they are looking to recruit an experienced Site Manager to join their operational team across the West Midlands regions. The Role As a Site Manager, you will be responsible for the day-to-day management of roofing and planned maintenance projects, ensuring works are delivered safely, efficiently, on programme and to the highest quality standards. You will act as the key point of contact on site, coordinating labour, subcontractors, suppliers and client representatives while maintaining excellent health and safety standards. Key Responsibilities • Managing daily site operations from mobilisation through to completion and handover • Supervising direct labour and subcontractors to ensure productivity and quality standards are achieved • Ensuring full compliance with health, safety, environmental and company procedures • Conducting site inductions, toolbox talks and regular safety inspections • Managing project programmes and reporting progress to the Project Manager and senior management team • Coordinating materials, plant and labour requirements • Liaising with clients, residents, housing officers and other stakeholders as required • Maintaining accurate site records, photographs and project documentation • Identifying and resolving site issues to minimise delays and maintain project performance What We're Looking For • Proven experience as a Site Manager within roofing, refurbishment, planned maintenance or construction environments • Strong leadership and people management skills • Excellent organisational and communication abilities • Ability to manage multiple workstreams while maintaining high standards of safety and quality • Experience working within social housing, local authority or housing association frameworks is desirable • Full UK driving licence Essential Qualifications • SMSTS • CSCS Card (Gold or Black only) • First Aid at Work Desirable Qualifications • Temporary Works Awareness • Asbestos Awareness • Scaffold Inspection Qualification If you are a motivated Site Manager looking to join a growing contractor with a strong order book and excellent career prospects with the opportunity to go temp/perm and in a position to start immediately, please get in touch

Stage 1 & 2 Complaints Officer Location: 2 days a week work from home Salary: 22.00 - 28.00phr umbrella dependent on experience Contract: Full-Time, 6 month initial contract Important Application Criteria Please note: We are only able to consider applications from candidates who have previous complaints experience within Social Housing, Local Government, Council Housing, Housing Associations, ALMOs, or the Housing Ombudsman Service. Applicants without relevant housing, council or Ombudsman complaints experience will unfortunately not be shortlisted for this position. About the Role I am seeking an experienced Stage 1 & 2 Complaints Officer to join a busy housing complaints team. This role will be responsible for managing formal complaints from initial investigation through to resolution, ensuring responses are clear, accurate, customer-focused and completed within required timescales. You will work closely with residents, contractors, repairs teams, housing officers, senior managers and external stakeholders to investigate complaints, identify service failures and support positive outcomes for customers. Key Responsibilities Manage Stage 1 and Stage 2 complaints in line with organisational policy and statutory timescales. Investigate complaints relating to housing, repairs, maintenance, disrepair, damp and mould, tenancy services and customer service. Draft high-quality complaint responses that are clear, professional and evidence-based. Liaise with internal departments, contractors and external partners to obtain information and resolve complaints. Identify service failures and recommend appropriate remedies, including compensation where required. Handle escalated complaints, Member Enquiries and Housing Ombudsman-related cases. Maintain accurate complaint records on CRM and housing management systems. Monitor complaint deadlines and ensure cases are progressed within agreed timescales. Support service improvement by identifying trends, recurring issues and lessons learned. Provide excellent customer service when dealing with residents, including vulnerable customers and complex cases. Essential Requirements Previous experience managing Stage 1 and Stage 2 complaints within a housing, council, local authority, ALMO, housing association or Ombudsman environment. Strong knowledge of housing complaints processes and complaint handling best practice. Experience investigating complex complaints and producing written responses. Excellent written and verbal communication skills. Ability to manage high-volume caseloads and meet strict deadlines. Experience liaising with residents, contractors, repairs teams and senior stakeholders. Strong attention to detail and accurate record keeping. Ability to remain calm and professional when dealing with challenging conversations. Desirable Experience Experience handling Housing Ombudsman cases. Knowledge of the Housing Ombudsman Complaint Handling Code. Experience with repairs, disrepair, damp and mould, planned works or housing maintenance complaints. Experience using systems such as Northgate, NEC Housing, Civica, Dynamics 365, OHMS or similar. Understanding of compensation, remedies and service failure assessment.

Assets Manager required by an established Housing Association in Belfast Your new company The services of Hays have been retained by our client, an established Housing Association based in Belfast, to recruit an Assets Manager on a temporary contract basis for an initial period of c. 6 months with the possibility of further extension. It is envisaged that this role will be recruited by the Association on a permanent basis in due course. The Association currently manages a stock consisting of sheltered schemes and general needs homes. Your new role Reporting to the Operations Manager, you will provide an effective system of statutory compliance, planned, cyclical and response maintenance projects while ensuring accountability and probity in all regulatory and legislative requirements. To achieve this, you will: • Undertake regular analysis of contract performance, working closely with the senior management in identifying improvement activities using Key Performance Indicators and Management Information across the function.• In consultation with the Chief Executive and Operations Manager, implement and conduct an ongoing review of the Asset Management Strategy in accordance with strategic plans and stakeholder requirements.• Scope, plan and implement a programme of stock condition surveys and structural surveys, to ensure the Association retains real data regarding the physical attributes and condition of the housing portfolio and use this to compile relevant work programmes spanning 5, 10 and 30 year modelling.• Lead on the programming and monitoring of relevant actions arising from the stock condition survey programme to ensure all risks are addressed at suitable timeframes, by delivery teams and maintain and update an asset register.• Along with the Operations Manager, organise and maintain an annual programme of planned and cyclical maintenance based on Stock Condition Survey priorities.• Ensure the Association's registers/spreadsheets are updated on a weekly/monthly basis to reflect all works scheduled and works completed.• Develop a detailed understanding of all contracts and Service Level Agreements (SLA) within your scope of work.• Schedule, co-ordinate and chair all service review meetings to assess output specifications and recognise where compliance activity is absent or unsatisfactory and take appropriate action to resolve.• Monitor, review and report on the performance of all contractors and service providers.• Prepare monthly/quarterly technical reports for inclusion in reports to the CEO and Board.• Lead on procurement matters and to advise on such matters as required.• Collate property data to ensure response; planned and cyclical maintenance tenders contain current, relevant and comprehensive information.• Receive tenders and quotations, evaluate prices, check documents and prepare agreements and contracts in compliance with regulatory and legislative requirements in accordance with the Association's Procurement Policy. What you'll need to succeed To be considered for this role, you must possess: Experience in a building surveying, asset management, property management or construction related role within the last 5 years.Knowledge of the Regulatory framework associated with the management of residential buildings.Excellent ICT skills and experience of working with various IT packages and asset management databases to analyse data and produce complex statistical information.The ability to conduct detailed investigations, analysing and evaluating a broad range of data, identifying potential changes to the service and works programmes.Knowledge of stock condition surveys, stock databases and their ongoing management and development.Knowledge of the DfC Guide in respect of Social Housing Maintenance.Knowledge of NI Procurement Regulations. What you'll get in return This role offers an immediate start and the opportunity to take up a key role with an established Housing Association based in Belfast. It is envisaged that this role will be recruited on a permanent basis in due course. The initial temporary contract role might interest an individual who is seeking a contract role, but it may also offer good exposure to the post for an individual interested in securing the role on a permanent basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.

Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing , or civils or new builds in terms of QS could work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . £69,400 inc car allowance ( 6700) plus fuel card , Profit share (last year 9.33% ), private health, pension, life etc They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector . Painting background isn't essential , though if you have any exposure in regards to QS in that regard then definitely highlight it in your Cv as its a big plus to them . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so worth mentioning any experience ( on your CV ) in these sectors or projects you've worked as this could be beneficial . They value their employees and offer an exceptional benefits package the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine 'people person' who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real 'working together' environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach.

We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client

We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client

Senior Surveyor Salary: Circa £57,000 Location : Buckinghamshire Contract: Permanent Braxfield Recruitment is a specialist recruitment agency working within property services and we are currently working in partnership with a Leading housing providers to recruit a talented and motivated Building S urveyor to join their team on a permanent basis. This is a fantastic opportunity for a skilled surveyor with management experience aswell as expertise in maintenance, void management, and damp and mould diagnosis , to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role: Allocating works to them and ensuring those works are being carried out in line with the organisation and residents expectations. You will have the technical knowledge to be able to support the surveyors with any queries they escalate and provide coaching or training as necessary. The work will focus on all projects that sit outside of the repairs team and not within any planned works programmes. This will include damp and mould issues, structural works and anything else deemed to be complex or a major works project. The Senior Surveyor will need to build strong relationships with specialist contractors required to look at solutions to issues highlighted and work closely with colleagues such as the Project Managers and Senior Project Managers as they will ultimately deliver the works scoped out by the surveying team. About you: Ideally hold a RICS Qualification. History of working as a surveyor within a Housing Association, Local Authority or Contractor operating within the social housing sector. Experience of managing a team of surveyors. Experience of undertaking complex defect diagnosis across building types (including modern methods of construction), building technologies and building services. Experience of implementing quality systems. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing, offices and other building types. Experience of managing planned maintenance and/or major repairs especially in respect of void works, elemental replacements, etc. Excellent verbal and written communications skills. Excellent Computer skills in Microsoft products, including Outlook, Word, Excel, PowerPoint. What s on Offer Competitive salary: Circa £57,000 Permanent position A supportive, inclusive, and purpose-driven working culture. The opportunity to directly impact housing quality and resident satisfaction across London. To summarise: If you have a background in Surveying within the sector either with a housing association, local authority or contractor then please submit your CV and one of our consultants will be in touch to discuss the role in more detail. Equally, if after reading this it is not quite what you are looking for, please email your CV to (url removed) and we can make you aware of other positions that we have.

We are working with a registered social landlord, who are recruiting a Planned Investment Manager to lead the delivery of a range of projects within capital programmes, from inception through to completion. The postholder will support the effective monitoring and reporting of spend, progress and risks across the delivery of the capital programme, escalating issues as required to the executive management team. You will be overseeing the delivery of the Surveying Team, managing one-off and specialist contracts and oversee the delivery of large adaptation work, legal disrepair, large one-off projects, decent homes, retrofit and decarbonisation activities. You will be the lead Officer in Contract Management for Planned Works from design, procurement, delivery, and implementation and be responsible for CDM compliance for the team. The post holder will be responsible for the work of more junior colleagues providing support on specific projects and the work of appointed project managers and external consultants. This will also include Regulatory and professional bodies; contractors and consultants; tenants/leaseholders; and voluntary and community groups and members of the public. Role Purpose Operational lead for the organisation's delivery of the annual programme of planned investment, component replacements, damp & mould remedial works, Compliance, and other associated major works. Operational lead on managing and fostering long term strategic relationships with key partners. Ensure all areas of operational responsibility are shaped by key values. Provide an excellent customer service for all the association's residents. Key Accountabilities Contribute to the delivery of the corporate and assets strategy to ensure organisational service direction and strategic objective targets are met. Develop and sustain long term strategic relationships with our key partners in delivering a programme of planned investment and major repairs to create a seamless service with shared value. Lead on embedding and sustaining key values across all national contracts so that values are aligned, and all parties have the opportunity to create social and economic value. Lead on the building and management of sustainable and meaningful partnerships so that our contractors are resilient, and profitable whilst delivering good quality services in the way our customers expect. Assist in the procurement and mobilisation of new contractors and ongoing contract management. Ensure that all services are delivered in accordance with contract terms, KPIs and budgeted spend. Ensure compliance with all relevant policies and procedures to ensure there are no statutory, regulatory or contractual breaches. Responsible for the delivery of national planned investment and major works programmes, to circa XXXk properties. Manage budgets for planned investment and major works. Knowledge / Skills / Experience required Proven experience of developing long term strategic partnerships and embedding key values with stakeholders. Proven experience of project managing multi-disciplined teams across a city-wide geographical area. Proven experience of developing and implementing customer and stakeholder engagement strategies. Highly developed communication skills with experience of presenting to a range of audiences. Proven experience of driving costs down whilst improving economic and social value. Proven experience of managing large capital project budgets specifically within Asset Management, Property Investment and Public Procurement. Highly skilled in assessing information and devising and implementing appropriate solutions. Knowledge of building components and the diagnosis of building defects. Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practise. Educated to HND level or equivalent, professional qualification in construction, housing, management or property surveying Hold a relevant management qualification, such as ILM Level 4 in Leadership and Management (desirable) A full UK driving license with the ability to drive as and when required by the business If you would like more information or to apply for this vacancy, please submit your CV, or contact Harvey Baker on (phone number removed) TristoneNash is working as an employment agency on behalf of a client