987 jobs found

Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection

Senior Mortgage Advisor Are you an experienced Mortgage Advisor looking for your next opportunity? We are looking for a driven and customer-focused Senior Mortgage Advisor to join our clients successful team in Chatham. Working hours are 5 days per week, including Saturdays (with 2 Saturdays off per month) Monday to Friday 8:30am to 5:30pm Saturday 9:00am to 5:00pm - Option to work from home one day per week. n this role, you will use your expertise to guide customers through one of the most important decisions of their lives, helping them find the right mortgage and protection solutions to achieve their property goals. You'll benefit from warm leads generated by our estate agency network, dedicated administrative support, and ongoing guidance from your Area Mortgage Manager, allowing you to focus on building relationships, delivering excellent customer outcomes, and maximising your earning potential. The Role As a Senior Mortgage Advisor, you will: Meet with clients to understand their needs and recommend suitable mortgage solutions Promote insurance and protection products through Legal & General Achieve and exceed performance targets Work closely with estate agency colleagues to maximise opportunities Support and coach colleagues to help them succeed Engage with existing clients to generate repeat and referral business Liaise with lenders to secure the best outcomes for customers Ensure all advice and recommendations remain compliant with FCA regulations You will need to have: CeMAP 1 qualified (or holding CAS status) Proven experience as a Mortgage Advisor Strong relationship-building and communication skills Motivated by success, results, and rewards Passionate about helping customers secure their dream homes Committed to delivering exceptional customer service Aligned with our values of courtesy, honesty, trust, and respect Benefits 33 days paid holiday plus additional day off to celebrate your birthday Holiday Commission Pension Scheme Life Insurance And lots more juicy benefits

Lead People Adviser (HR) £40,408 27.5 days annual leave plus bank holidays - Up to 4 days additional time off during the winter closure period - Enrolment into the Local Government Pension Scheme - Access to a wide range of staff benefits and discount schemes Shape the future of our people and your career At Bournemouth & Poole College, our people are at the heart of everything we do. As we continue to grow and strengthen the College, we are investing in our most important asset, our staff. Whether supporting students directly or enabling learning through professional services, we foster a culture that develops, supports and empowers colleagues to make an exceptional impact. Through strong leadership and a commitment to excellence, we are building a future-ready workforce that thrives in a supportive and ambitious environment. This newly created Lead People Adviser (HR ) role is a fantastic opportunity to join a forward-thinking People Services team and play a key role in shaping a positive, inclusive and high-performing workplace. About the role As a Lead People Adviser, you will be a senior member of the People Services team combining expert HR advice with operational leadership. You ll partner with leaders across the College to deliver high-quality, pragmatic HR support, while leading the day-to-day delivery of People Services. This includes managing our People Administration team, overseeing HR processes and systems, and driving a consistent, customer-focused service. You ll play a critical role in leading complex employee relations activity, strengthening management capability, and supporting organisational change helping to ensure a positive and compliant colleague experience across the full employee lifecycle. What you ll be doing Acting as a trusted adviser to leaders, providing expert guidance on complex employee relations matters Leading and managing sensitive and high-risk casework with confidence and sound judgement Line managing and developing the People Administration team to deliver an efficient, high-quality service Overseeing HR operations, ensuring accurate, compliant and timely processes across the employee lifecycle Supporting organisational change initiatives, including restructures and workforce planning Using workforce data and insight to identify trends and drive continuous improvement Championing a positive, inclusive and people-centred culture across the College Contributing to policy development, projects and the delivery of the People Strategy What we re looking for We re looking for a credible and proactive HR professional who can combine strong operational leadership with expert advisory capability. You will bring: Significant experience in a senior HR advisory or business partnering role Proven expertise in managing complex employee relations casework Experience leading or supervising HR teams and service delivery Strong knowledge of UK employment law and HR best practice Excellent communication and influencing skills, with the ability to build trusted relationships A strategic mindset with the ability to use data and insight to inform decisions CIPD Level 5 (or equivalent experience) is essential. Why join us? Be part of a growing, values-driven organisation where people truly matter Play a key role in shaping an exceptional colleague experience Join a supportive, collaborative and forward-thinking People Services team Access ongoing professional development and career progression opportunities Benefit from a competitive package, including generous annual leave and pension Ready to apply? If you are a motivated HR professional with a passion for supporting people and delivering excellence, we would love to hear from you. We encourage early applications, as we may close the vacancy once we receive a sufficient number of strong applications. Working at Bournemouth and Poole College More than just a job. At Bournemouth & Poole College, we are passionate about turning potential into professionals. We are the largest college in the area and a vital engine for the local economy, educating over 9,000 learners and partnering with over 1,000 employers to bridge the gap between local talent and real futures. A proud culture. We know that if we want our students to succeed, we have to start by looking after our people. We work hard to create an environment where you feel trusted and valued rather than just employed. In our 2025 inspection, Ofsted observed: "They have developed an inclusive culture where staff feel empowered to make a positive difference to students and apprentices. Leaders and managers have improved staff morale; staff are proud to work at the college." A place to grow and belong. We are committed to a workplace that is genuinely inclusive, where everyone is inspired to contribute and succeed. You will find a vibrant, rewarding environment that celebrate ambition and success in equal measures. To get a better feel for life at the College and explore our full range of benefits, visit our Work With Us page. Armed Forces Covenant As proud Armed Forces Covenant signatories, we value the skills and experience veterans, reservists and military families, and encourage them to consider a career with us. Safeguarding Commitment We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share in this commitment. The successful will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of the right to work in the UK.

An exciting opportunity has arisen for an HR Advisor to contribute to the overall success of the HR strategy by delivering a proactive and customer focused HR service across BAE Systems Rochester. This would involve providing effective support, guidance and advice to managers and employees on a wide variety of HR matters such as employee relations, policies and procedures, data analytics and delivery of key projects. You will be pro-active, able to prioritise & work in a fast-paced environment. The ability to communicate effectively at all levels will be essential. Duties will involve - Provide high quality HR advice and guidance directly to managers to facilitate the early resolution of difficult, complex or sensitive employee relations issues, ensuring that the risks associated with such cases are effectively managed. - Advise and coach managers on the application and interpretation of HR policies and procedures in accordance with current and proposed employment legislation and local arrangements, to ensure consistency, accuracy and best practice. - Support the management of complex employee cases relating to disciplinary, grievance and sickness absence. This includes providing advice to managers on policy/procedure and legislation, liaising with Occupational Health, supporting formal investigations and hearings. - Build good working relationships with all line managers in order to better understand their needs and provide appropriate HR related support. - Ensure the timely and satisfactory resolution of employee relations issues by maintaining effective relationships across the business including the Trade Union as required - Manage sickness absence in collaboration with managers, assisting staff back to work and working with managers to reduce sickness absence across the organisation. - Support the delivery of an excellent onboarding journey for new starters including facilitating inductions, undertaking new starter reviews and our quarterly onboarding session run by the Site Director - Undertake exit interviews as required - Deliver training for line managers within the functional business are such as absence management, performance management etc. - Support recruitment activities within business area such as interviews and assessment centres if required - Provide updates on key changes to policies/ processes/ new initiatives and any trends identified in metrics - Actively contribute to the development and implementation of new policies, procedures and practices and review in line with legislation, current best practice or Company-wide changes - Lead on discrete operational projects which improve service delivery, including supporting with the development of team objectives and KPI s. - Support HR subject matter Leads on a rotational basis to deliver an effective service to the business such as Performance, Recruitment, Talent and Development, Employee Relations etc. - Produce, interpret and manage information and reports as required to enable effective use of data to inform HR activity and support business requirements - Support the wider HR Team in implementing and embedding new strategies and initiatives across the organisation and undertaking continuous improvement within the HR function - Support with the day to day running of the HR team as required including running regular reports, maintaining SharePoint, reviewing the HR inbox. Key accountabilities - Providing a source of competent and comprehensive HR advice to managers. - Engage with others and coach them to appropriately consider HR during decision making. - Support the development and the deployment of HR policies and procedures. - There will be no people management as part of this role. Knowledge and experience:- - The role requires an individual with experience of working in an HR department in either an HR Officer or HR Advisor role. - The role holder will hold an in depth understanding and experience of HR policies and procedures, internal and external best practice and able to bring their experience to articulate these in order to ensure effective deployment within their work area. - The role requires practical knowledge and experience of HR administrative procedures to support effective HR delivery. - The role requires a good understanding of how to influence others in order to operationalise, integrate and deliver HR processes, projects and change in a business through experience of advising and supporting managers on a range of employee relations matters to an appropriate conclusion. - Strong knowledge and practical experience of applying employment legislation and best practice is essential. - Experience of dealing with matters confidentially and sensitively with a sound knowledge of GDPR. - Knowledge and understanding of Trade Unions and experience working alongside them would be advantageous. - Knowledge and experience of working with HRIS and data analytics would also be advantageous. Qualifications: CIPD qualified to level 3/level 5 is essential or equivalent. Skills: - Good communication skills (both verbally and in writing), able to engage and collaborate with a wide range of stakeholders, often with a degree of sensitivity. - Able to demonstrate integrity, honesty and confidentiality to gain the confidence and respect of others - Able to build effective and productive relationships with managers and employees across the business. - You will be able to resolve issues in a variety of complex situations and have the ability to apply skills and knowledge to a range of problems and issues. The role holder should have the ability to produce accurate management information and data and strong IT skills particularly relating to Microsoft Office applications This role is working 37 hours a week and will be 4 days a week on site. Morson is acting as an employment business in relation to this vacancy. Human Resources HRBP CIPD HR Generalist ER Employment Relations Employee Relations Employer Relations Coaching Trade Unions Stakeholder management People development Talent Management HR Policies Change Management Mediation HR Advisor HR Specialist Employment Law People Management Learning and Development Capability Development Early Careers

Senior Bookkeeper / Outsourced Finance Professional Location: Warwickshire (Hybrid Working Available) Working Pattern: 4-Day Working Week Salary: 26,000 - 32,000 per annum Looking for More Than a Traditional Bookkeeping Role? Our client is a growing accountancy and business advisory practice with an expanding Outsourced Finance division. As demand continues to increase from larger and more sophisticated clients, they are seeking an experienced Senior Bookkeeper or Outsourced Finance Professional to join their team. This is not a typical bookkeeping position. The successful candidate will work with multiple businesses, manage complex workloads, and support clients who increasingly outsource their entire finance function. This role offers genuine variety, responsibility, and the opportunity to work closely with ambitious businesses while enjoying the benefits of a modern and flexible working environment, including a 4-day working week. The Opportunity You'll play a key role in delivering outsourced finance services across a portfolio of clients, managing multiple entities and supporting businesses with increasingly complex financial requirements. The role would suit someone who enjoys taking ownership, working independently, and building strong relationships with clients. Key Responsibilities Managing the full bookkeeping cycle across multiple clients Bank, supplier and customer reconciliations Maintaining control accounts Preparing and submitting VAT returns Producing accurate records for management reporting and year-end accounts Managing deadlines across a varied portfolio Supporting clients with day-to-day finance queries Building trusted relationships with business owners and stakeholders About You You may come from practice or industry, but you'll need experience managing complexity and multiple priorities. You'll likely have: Significant bookkeeping or outsourced finance experience Experience managing multiple companies, entities, subsidiaries or client portfolios Strong organisational and workload management skills The ability to work independently and take ownership Excellent attention to detail Experience preparing VAT returns Experience using cloud accounting software such as Xero Strong commercial awareness What We're Looking For We're particularly interested in people who: Thrive in fast-paced environments Enjoy managing multiple priorities Take ownership and responsibility Can confidently support larger and more demanding clients Are proactive and solutions-focused Want to develop within a growing team Benefits 4-day working week Hybrid working Competitive salary Company pension Life insurance Flexible working Free parking Professional development opportunities This is an excellent opportunity for someone seeking a more commercially focused role within a growing outsourced finance team.

Our Client: This client is a key player in the North West s energy sector, supplying vital supplies across their sector. The company serves a wide range of major customers, including international brands, supermarkets, commercial airlines, and regional transport networks, and is actively investing in the development of low-carbon fuels. With a workforce of hundreds of skilled employees, they place a strong emphasis on safety, technical excellence, and professional development. The company is helping drive regional and national decarbonisation efforts, offering challenging work and industry-leading training within a supportive and safety-focused culture. Your Role: As Cyber Security Project Lead you will deliver a variety of cybersecurity initiatives aligned with the NIST Cybersecurity Framework. The role involves coordinating with stakeholders to define project scope, timelines, and deliverables, while managing documentation such as plans and reports. The successful candidate will oversee risk assessments, asset inventories, and ensure secure by design principles are embedded across IT and business projects, acting as a key point of expertise for cybersecurity solutions. Responsibilities include implementing security controls, conducting threat modelling and architecture reviews, and defining secure configurations and standards. The role also ensures systems include robust monitoring, detection, incident response, and recovery capabilities, while supporting overall resilience. Additionally, as the Cyber Security Lead you will contribute to Change Advisory Board decisions, assessing changes from a cybersecurity perspective and recommending appropriate controls. Due to the nature of working environment this role will require you to be fully office based. Essential Experience: The ideal candidate will hold a degree in Cybersecurity, Information Security, Computer Science, IT, Systems Engineering, or a related field, along with recognised certifications such as CISSP, CISM, and a project management qualification. Additional industry certifications are desirable but not essential. You will bring proven experience managing cybersecurity projects, with strong knowledge of the NIST Cybersecurity Framework, project management methodologies, and cloud security best practices. A solid understanding of Azure architecture, networking, and identity management is required, along with familiarity with cybersecurity technologies and risk management. Strong communication and stakeholder management skills are key, as is experience in regulated industries and knowledge of compliance standards such as GDPR, NIS CAF, NIST CSF, and ISO 27001. Benefits: 10% Company Contribution Pension rising with service Company bonus scheme 25 days Holiday, increasing with service Private Medical Insurance Additional Flex Benefits, including Holiday Purchase Access to Employee Assistance Programme Next Steps: This role offers the opportunity to make a meaningful impact across a large Critical National Infrastructure environment, working on a wide range of cybersecurity initiatives. It will provide you valuable exposure to complex systems and projects, enabling you to play a key part in strengthening security and resilience across the organisation. To arrange a call to discuss this position in more detail please apply or email your CV to (url removed) .

Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection

Customer Service & Retention Advisor About the Business We are an established and growing consumer brand with a strong reputation within our sector and an award-winning workplace culture. We are passionate about creating exceptional experiences for both our customers and employees. Our values are centred around Authenticity, Collaboration, Responsibility, and Entrepreneurial thinking. We are committed to creating an inclusive environment where individuals from all backgrounds can thrive and bring their true selves to work. Main Purpose of the Role As a Customer Service & Retention Advisor, you will provide exceptional customer service while supporting customer retention initiatives and delivering an outstanding customer experience. Role Requirements Deliver friendly and efficient customer service across inbound and outbound channels, including email, telephone, social media and live chat. Respond promptly and professionally to customer reviews on public platforms. Complete additional operational tasks on a rota basis to support team requirements. Work towards individual and team KPIs, including customer retention targets, while maintaining a high level of accuracy and efficiency. Effectively prioritise workload to ensure urgent customer requests are addressed promptly. Accurately maintain customer information in line with GDPR requirements. Take ownership of customer issues and complaints, delivering positive resolutions within agreed timescales. Manage payment disputes, returns and refunds in accordance with company procedures. Utilise retention tools and processes to reduce cancellations and improve customer retention. Follow all established processes and procedures to ensure consistently high standards of customer service. Maintain excellent product and business knowledge to provide accurate guidance and support. Take ownership of personal development through feedback, training and continuous learning. Keep up to date with products, campaigns and promotional activity. Share customer, product and competitor feedback with management to support continuous improvement initiatives. Complete all mandatory training, including health and safety requirements. Contribute positively to team culture and recognition initiatives. Demonstrate company values in all aspects of the role. Qualifications & Experience 2-3 years' experience within a customer-focused role. 2+ years' experience using Microsoft Office and/or Google Workspace. Previous customer retention experience is essential. Basic to intermediate computer skills. Strong written and verbal communication skills. Excellent spoken and written English. Professional and confident telephone manner. Ability to multitask and effectively prioritise workload. Strong organisational and administrative skills. Experience working within a fast-paced environment. Excellent complaint handling and problem-resolution skills. Skills & Attributes Passion for delivering exceptional customer service. Strong communication and relationship-building skills. Collaborative and team-oriented approach. Self-motivated and proactive mindset. Excellent organisational and problem-solving abilities. Resilient and adaptable to changing priorities. Results-focused with a commitment to achieving targets. Positive, enthusiastic and adaptable approach to work. Incentives & Rewards 34 days annual leave including bank holidays. Hybrid working pattern - 3 days office based and 2 days working from home. Annual bonus scheme. Health Cash Plan. Life Assurance. Supportive and collaborative working environment where employees are valued and recognised. Regular social events and team activities. Structured learning, development and progression opportunities. Cycle to Work Scheme. Employee discount programme for family and friends. Complimentary company products. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Are you an established Finance Manager, Finance Business Partner, or Head of Finance, looking to work in a progressive environment and for an international company? Do you possess SAP knowledge and ISO accreditation experience? We welcome applications from accounting professionals from different business-to-business industry backgrounds, who can lead a team of two. This is a hands-on, office-based role with discretionary flexibility. BASIC SALARY: £60,000 - £65,000 BENEFITS: Working Hours - 39 hours per week Annual Bonus - up to £3,000, based on company performance (75% on sales achievement, 25% on personal KPIs) 23 Days Annual Holiday (Plus a birthday day), rising to 25 days & Statutory Days Contributory Pension (Employee 4% / Employer 7%) Private Medical Insurance (after one year) Life Assurance (4x annual salary) Christmas Shutdown Free Parking LOCATION: Office-based in Kettering COMMUTABLE LOCATIONS: Market Harborough, Corby, Wellingborough, Rushden, Raunds, Oundle, Thrapston, Rugby, Daventry, Stamford, Huntingdon. JOB DESCRIPTION: Finance Manager, Finance Business Partner, Head of Finance - B2B Reporting to our Managing Director, as our Finance Manager, you will lead the finance team with two reports, and be accountable for all areas of strategic and operational finance. In addition, you will act as first response for company-wide HR matters, guided by our global practices and the support of our third-party HR Advisors. KEY RESPONSIBILITIES: Finance Manager, Finance Business Partner, Head of Finance - B2B As our Finance Manager, your job will include: Ensuring group reporting deadlines and budgeting requirements are met. Compliance with all aspects of statutory and tax regulations. Acting as key point of contact to third party service suppliers. Providing company-wide HR support. Project Lead relating to projects, including ISO ongoing accreditation, Environmental Social Governance compliance, Corporate Compliance, etc. Working closely with Management Accountant to ensure all monthly, quarterly and half yearly group reporting requirements are met. Drafting of month end management report(s) including applying finance data to Managing Director. Preparation of budget including all supporting schedules and presentation for group budget meeting. Ensuring budget is completed in SAP and other SAP inputs are completed following budget finalisation. Compiling and inputting monthly sales forecasts and quarterly forecasting schedules in Tagetik. Reviewing monthly corporation tax calculation and preparation of six-monthly deferred tax schedule in accordance with group requirements. Working closely with the appointed auditors for the completion of year end reporting pack and disclosure schedules in accordance with IFRS standards. Preparation of tax pack for tax advisors. Reviewing / agreeing tax computation and tax return. Preparation of reconciliation schedules between group and local statutory reporting, creating statutory TB for auditors. Reviewing and authorising quarterly VAT return prepared by the Assistant Financial Controller. PERSON SPECIFICATION: Finance Manager, Finance Business Partner, Head of Finance - B2B To be successful in your application, you will have tangible experience of working in a similar role. In addition to this you will also be able to demonstrate: ACCA/CIMA qualified with credible post qualification experience. Experience of using SAP and financial reporting software (advantageous). Experience in ISO accreditation (advantageous). Ability to communicate effectively with both immediate team and with colleagues across Europe. Resilient to pressures of fast demand culture. Ability to work flexibility and be prepared to implement change. Demonstrate excellent oral and written communication skills. Excellent attention to detail and accuracy OUR COMPANY: We are an international manufacturer of high-quality material handling solutions. We deliver a very broad range of product solutions, in very high demand, and which are sold into a diversified range of growing industry sectors. Our customer base includes many global household-named brands. Whilst we operate globally and have several thousand employees, we regularly connect with our international colleagues. Locally our annual turnover is £25-£30m and with close to 25 staff, we provide a modern working environment, excellent training, work/life balance, and secure employment. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Manager, Finance Business Partner, Financial Manager, ACCA, CIMA, Accountant, Head of Finance, HR, Human Resources. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18514, Wallace Hind Selection

Estate Agent Assistant Branch Manager £25,000 - £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Customer Sales Advisor £30,000 Full-Time Immediate Interviews Ready to take the next step in your sales career? Are you confident on the phone, enjoy building relationships, and thrive in a fast-paced environment where your efforts genuinely make a difference? An established and growing business is looking for a Customer Sales Advisor to join its friendly and supportive team. This is a fantastic opportunity for someone with previous telesales, internal sales, or customer-focused sales experience who enjoys speaking with customers, spotting opportunities, and delivering exceptional service. Why this opportunity? You'll join a successful and expanding company where customer relationships are at the heart of everything they do. Working alongside an experienced team, you'll be responsible for managing customer accounts, promoting products, maintaining accurate records, and helping customers get the most from their purchasing experience. This is more than a customer service role. It's an opportunity to combine relationship building, account management, sales, and problem-solving in a position where no two days are the same. What's in it for you? Salary of £30,000 Annual discretionary bonus Free on-site parking Pension scheme Regular company social events throughout the year Supportive team with long-standing employees Structured onboarding and training programme Long-term career development opportunities within a growing business What you'll be doing Proactively contacting existing customers to maintain and develop relationships Reviewing purchasing activity and identifying opportunities to introduce additional products Keeping customer information accurate and up to date Managing customer enquiries and product-related questions Delivering outstanding customer service at every stage of the customer journey Supporting service improvement by accurately recording customer feedback and issues What we're looking for You'll be someone who: Has previous experience in sales, account management, or a customer-facing sales role Is confident making outbound calls and building rapport with customers Enjoys working towards targets and KPIs Has excellent communication and organisational skills Is proactive, resilient, and positive in their approach Can manage multiple priorities in a busy environment Is comfortable using business systems and Microsoft Office applications Apply Now This is an urgent hire, with interviews being arranged immediately. If you're looking for a role where you can combine customer service, relationship management, and sales within a growing and supportive business, we'd love to hear from you.In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.IND5

Mortgage Advisor Up to £40,000 Basic, £100,000 OTE Uncapped Commission Dagenham Estate Agency Leads We are currently looking for an experienced and motivated Mortgage Advisor to join our client's expanding team in the Dagenham area. Our client is a thriving, market-leading estate agency that provides comprehensive training, ongoing support, excellent lead generation, and a clear path for career progression. This is a fantastic opportunity for a driven advisor with a proven track record in mortgage sales, ideally within an estate agency environment, who is looking to maximise their earning potential within a supportive, high-performance business. The Role As a Mortgage Advisor, you will: Provide tailored mortgage and financial services advice to clients Work closely with estate agency teams to maximise referral opportunities Convert pre-booked appointments into completed business Build and maintain strong relationships with clients throughout the mortgage process Follow up on opportunities and maintain regular customer contact Ensure full compliance with regulatory and company standards Consistently achieve and exceed monthly sales targets Identify opportunities to refer clients to associated services, including conveyancing, lettings, and surveying Mortgage Advisor requirements: Previous experience as a Mortgage Advisor with a proven track record CeMAP qualification (or equivalent) preferred Experience within estate agency is advantageous Strong communication and relationship-building skills Ability to convert appointments into successful outcomes Target-driven with a strong commercial mindset Organised and able to manage a busy pipeline effectively What's on Offer? £25,000 - £40,000 basic salary OTE up to £100,000 Uncapped commission structure (15%-50% of banked income) Additional commission from estate agency, lettings, conveyancing, and surveyor referrals Quarterly bonus scheme Car allowance Full administrative support from sign-up through to completion High volume of appointments booked directly into your diary Structured career progression opportunities Full training, coaching, and ongoing development Support for those considering a move into self-employment Access to national conferences, overseas incentive trips, referral opportunities, a wide lender panel, and flexible broker fee structures Working Pattern: Full-time Office-based role Apply Today! If you're an ambitious Mortgage Advisor looking to join a high-performing business with exceptional lead generation, uncapped earning potential, and genuine career progression, we'd love to hear from you. Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.

Customer Service Advisor Wigan 8 Months Matternity Cover £28,272 per anum Hours: Monday to Friday, 8.30am 5.00pm KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Advisor to join their team on a Temp basis. You will be responsible for: Answering telephone calls professionally and courteously Processing orders efficiently and accurately Managing direct shipments from supplier to customer Placing orders with internal/external suppliers and arranging timely deliveries Monitoring stock levels in line with customer demand and supplier lead times Managing customer expectations and proactively communicating any issues related to their order Handling invoice queries and raising credit notes when necessary Maintain confidentiality and appropriate handling of sensitive customer information. The successful candidate will have: Committed to delivering an exceptional level of customer service High level of accuracy and attention to detail Previous experience in customer service roles Excellent organisational skills and ability to prioritise workload Outstanding written and verbal communication skills Strong IT skills, including working knowledge of Microsoft Office Ability to work under pressure Self-motivated, with the ability to work independently and as part of a team APPLY NOW! Contact the Commercial Team on (phone number removed) Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be contacted. INDCOM

Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site.

Customer Service Advisor Dunstable (Office Based) Monday to Friday, 9:00am - 5:00pm (30-minute break) 13.23 per hour Temporary to Permanent Opportunity The Role: We are currently recruiting for a Motor Claims Handler to join a busy and supportive team based in Dunstable. This is an excellent opportunity for someone with strong administrative skills and attention to detail who is looking to secure a long-term position. You will be responsible for managing motor claims from initial report through to settlement, ensuring a cost-effective and timely resolution. Key Responsibilities: Liaising with third parties, solicitors, drivers and insurers via phone, email and written correspondence Taking accident details from the scene and accurately logging claims Uploading and managing claims on internal systems Authorising repairs for third party vehicles Raising and processing payments related to claims Managing incoming post, including cheques, in line with internal procedures Chasing third party insurers for updates and outstanding costs Following up with drivers for accident report forms and supporting evidence (e.g. photos) Identifying and escalating potentially fraudulent claims Investigating unreported claims Managing workload to ensure timely and cost-effective claim resolution Supporting general administration tasks, including scanning and file management Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday - Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We're proud to be recognised as a Disability Confident Level 3 Employer-the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.

Job Title: Sales Advisor Location: Port Talbot Basic Salary: £12.71 per hour - 40 hours, Full-time OTE: Between £600 - £1,000+ per month Shift and schedule: Trading hours are 9 am - 5:30 pm Monday to Saturday & closed on Sundays. 5 out of 7 days working pattern.Priority Recruitment are delighted to be working with a successful telecoms franchise to recruit a Sales Advisor covering their Port Talbot store.If you love working with people, enjoy hitting targets, and want a role where your effort genuinely boosts your earnings, this could be right up your street.You'll join a high-performing team with full training, clear progression routes, and uncapped commission from day one. What's in it for you: £12.71 per hour (40-hour full-time contract) Monthly uncapped commission - realistic yearly OTE £30,000 - £35,000 + Clear progression within a growing franchise Generous employee discounts (plus friends & family perks) Premium tech accessories at cost price Regular incentives, team events, and monthly recognition awards Full training - no telecoms experience required More about the role: Welcoming customers and creating a brilliant in-store experience Understanding needs and recommending the right products and packages Demonstrating the latest handsets, accessories and broadband deals Confidently working towards and exceeding sales targets Keeping the store looking sharp and well-stocked Working as part of a team that celebrates wins together Successful Applicant: Sales or customer service experience is a bonus, but not essential Confident talking to customers and handling objections Motivated by targets and earning commission A team player with a positive, can-do attitude Comfortable working weekends and busy retail shifts Interested in tech and staying up to date with new products About Priority Recruitment Since 2012, Priority Recruitment has specialised in retail and sales roles across the UK. We're rated 4.9/5 on Google and pride ourselves on doing recruitment properly! Honest, supportive, and people-first.If you want a role where your hard work directly impacts what you earn, and you enjoy being part of a close-knit retail team, we'd love to hear from you.

Are you a senior compliance leader who can combine regulatory expertise with commercial insight? Do you thrive on influencing business strategy, engaging with regulators, and leading high-performing teams? If so, we'd love to hear from you. As Head of Compliance Advisory, you will play a pivotal role in shaping the regulatory framework across our UK regulated businesses. Reporting directly to the Group Chief Compliance Officer, you will provide trusted advice to senior stakeholders on FCA and PRA requirements, helping the business navigate complex regulatory challenges while delivering positive customer outcomes. This is a highly visible leadership role where you'll oversee the Compliance Advisory function, lead engagement with regulators, drive horizon scanning activities, and ensure robust governance, policies, and controls remain effective and proportionate. You'll work closely with business leaders on strategic change initiatives, provide expert guidance on SMCR and regulatory developments, and represent the organisation with confidence both internally and externally. This role would suit someone with experience as Director of Compliance Advisory, Head of Regulatory Compliance, Senior Compliance Manager (FCA/PRA), Head of Compliance & Regulatory Affairs or Head of Compliance (Insurance & Financial Services) Role: Head of Compliance Advisory Location: Remote - 100% work from home Salary: up to £95k base + Bonus and great benefits We're looking for an experienced compliance professional with deep knowledge of FCA and PRA regulation, strong understanding of SMCR, proven leadership capability, and the ability to translate complex regulation into pragmatic business solutions. You'll be an exceptional communicator, relationship builder, and trusted advisor who can influence at executive level while developing and inspiring your team. This is an outstanding opportunity to join a growing, purpose-led Insurance organisation where compliance is viewed as a strategic partner to the business, with the opportunity to make a significant impact at both operational and executive levels. CLICK APPLY and send through a copy of your CV.

SCUK Dealer Contact Centre & Funding Advisor (12 month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and is one of the UK's Leading Motor Finance companies providing finance to a network of dealerships throughout the UK. We are currently looking for a Dealer Contact Centre & Funding Advisor to join our New Business team in a hybrid role (working 3 days a week in the office), on a 12 month fixed term contract basis. In this role you will be responsible for ensuring telephone calls from Motor Dealers/brokers are answered professionally, transferring inbound calls to the appropriate teams across operational areas and processing finance applications proposed within delegated mandate authority. You will ensure inbound calls are answered within agreed Service Level Agreements (SLA's), that all Regulatory and Compliance requirements are adhered to and that Consumer Duty principals are always maintained. You will also; respond to queries via email, ensuring signed/completed documentation from our introducers is paid out and ensure the GI error queue is worked within its SLA. We have a range of benefits available which include: Competitive salary circa. £27,000 (dependent on experience) 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Responsibilities will include: Handling inbound telephone queries from supporting dealers and internal sales staff Processing Funding documents by checking all funding documentation is received and meets Regulatory and Legal requirements Identifying potential fraudulent proofs and false identities & liaising with the Fraud/Financial Crime team Providing appropriate advice to resolve dealer queries or requests verbally and in writing Liaising with field-based Sales staff, Dealers and other business areas Managing all incoming post and department mailbox within SLA Managing all Generic Interface errors within SLA Supporting the Leisure & Specialist Funding & DCC team Working deals for Ltd Companies and Business Partnerships Working the Funding Online referral queue to resolve problems and enable the deal to be funded Identifying Vulnerable customers via dealer partners Adhering to all Compliance & Regulatory controls including GDPR Dealing with or escalate any identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework We're looking for someone who: Has excellent communication skills and an excellent telephone manner Is a proactive team player and able to work on their own initiative Is self-motivated and enthusiastic Has strong computer literacy and numeracy skills Has a decisive and inquisitive manner Has the ability to work under pressure and to tight deadlines Has Call/Contact centre/telephone-based experience (desirable but not essential) Strong influencing and negotiating skills (desirable but not essential) Other things you need to know: The hours of work will be 35 hours per week, Monday to Friday 9-5 with one late shift 11-7 in 4 and 1 weekend in 4 with lieu days Thursday and Friday the following week. You will also be required to work 2 bank holidays a year. This role is a hybrid role requiring a minimum of 3 days in the office, but the first 6 months will require full time onsite training in the office. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15601