13 jobs found

1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.

IT Systems Engineer - 100% office based, Dunstable, to £38,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: Maintain IT infrastructure including servers, storage, and network systems Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) Maintain network hardware including routers, switches, firewalls, and wireless systems Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance Monitor cybersecurity measures, backups, and disaster recovery processes Provide Level 2/3 technical support and resolve complex IT issues Maintain technical documentation and system configurations Collaborate with internal stakeholders and external vendors on upgrades and maintenance Support and train end users on IT systems and best practices Key Skills & Experience Strong experience with Microsoft 365 administration and security Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) Experience with Windows Server, Active Directory, and Azure AD Knowledge of firewalls, endpoint protection, and wireless technologies PowerShell scripting and automation experience desirable Excellent problem-solving, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Qualifications Degree in IT, Computer Science, or related field (or equivalent experience) 2 - 3 years experience in IT 1st or 2nd line support Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable

Cloud Team Lead (Azure) Location: London / Hybrid Salary: £60,000 - £80,000 + Benefits Sector: Healthcare / Diagnostics Technology Role Type: Permanent, Full-Time About My Client My client is a premier provider of pathology and diagnostic services, delivering vital clinical insights that support healthcare networks across the UK. To support a major digital transformation, they are building out a dedicated cloud delivery team to build and scale a brand-new, greenfield platform from the ground up. They are looking for a Cloud Team Lead who bridges the gap between high-level Azure delivery and people leadership. This is an explicit leadership role with direct line management responsibilities - not a position for a senior engineer who primarily wants to review PRs. You will have full ownership of driving end-to-end delivery within a modern cloud ecosystem and shaping the team culture. What You'll Do Line Management & Mentorship: Take direct responsibility for line managing, coaching, and developing a talented team of cloud and platform engineers, fostering a high-performance culture. End-to-End Cloud Delivery: Own the entire product lifecycle of a brand-new, greenfield cloud product, steering it from initial architectural concepts through to live production. Cross-Team Collaboration: Act as the technical and delivery bridge for your team, actively negotiating endpoint contracts and integration boundaries with Tech Leads from other business domains. Cloud Operations & Governance: Oversee and optimise delivery within a modern, enterprise Microsoft cloud estate, ensuring robust security, identity management, and container orchestration. What My Client Is Looking For Essential Experience Explicit Leadership: Proven experience in a dedicated Team Lead or Engineering Manager role, with direct line management responsibilities and a track record of driving delivery teams end-to-end. Greenfield Shipping: A proven history of successfully shipping a brand-new (greenfield) cloud product all the way into a live production environment. Microsoft Cloud Estate: Robust experience leading teams and running workloads within a Microsoft ecosystem, specifically utilising Azure, Entra, AKS (Azure Kubernetes Service), and Azure DevOps . Contract Negotiation: Strong technical communication skills with specific experience negotiating endpoint and API contracts with external or adjacent technical teams. Highly Desirable Regulated Domains: Experience working within highly regulated sectors such as Medical, Pharma, or Finance is strongly preferred. Why Apply? This is a rare opportunity to leave your thumbprint on a major greenfield cloud build that will directly impact the healthcare sector, offering a competitive salary of up to £80,000 depending on experience. You will get the autonomy to run your team your way, backed by the stability and resources of an established industry leader.

Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.

Location Nottingham About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria: Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.

Cisco ISE Network Security Engineer Location: Luton (20% onsite / 80% remote) Rate: 60- 65 per hour (Inside IR35) Duration: 6 months Security Clearance: BPSS required prior to start Overview We are seeking an experienced Cisco ISE Network Security Engineer to support the delivery of a unified Network Access Control (NAC) solution across a large enterprise environment. This project will enhance network security, standardise access control, and centralise policy management across multiple UK locations. The successful candidate will play a key role in the deployment, configuration, testing, migration, and go-live activities associated with Cisco Identity Services Engine (ISE) appliances and services. This includes implementing approved low-level designs, migrating existing NAC services, and providing technical leadership throughout the deployment lifecycle. Key Responsibilities Lead the deployment, configuration, and implementation of Cisco ISE solutions across enterprise environments. Implement Network Access Control (NAC) policies, including: 802.1X authentication MAC Authentication Bypass (MAB) Guest access and onboarding workflows Configure and support Cisco ISE hardware appliances across multiple geographically dispersed sites. Integrate Cisco ISE with: Cisco switching and wireless infrastructure Firewalls Microsoft Entra ID Active Directory Perform functional, failover, and acceptance testing. Troubleshoot complex authentication and network access issues during deployment and early-life support. Design and implement guest access solutions, including captive portals, onboarding workflows, and sponsor portals. Collaborate with security teams to ensure compliance with organisational security policies. Produce and maintain technical documentation, including implementation guides, design documents, and operational procedures. Provide both remote and onsite support during deployment and post-implementation phases. Participate in incident response activities and root cause analysis investigations. Deliver knowledge transfer sessions and technical workshops to internal IT teams. Required Skills & Experience Certifications Cisco Certified Network Professional (CCNP) preferred. CCNA candidates with extensive Cisco ISE implementation experience will also be considered. Cisco Fire Jumper Field Engineer Certification. Technical Experience Candidates must demonstrate proven experience delivering Cisco ISE solutions with the following capabilities: Cisco ISE 3.x or later. High-availability deployments across multiple sites. 802.1X authentication for wired and wireless environments. MAC Authentication Bypass (MAB). Guest access and customised onboarding workflows. Integration with existing Cisco network infrastructure. Microsoft NPS integration and support. Multiple end-to-end Cisco ISE deployments, including migration of existing NAC services and devices. Experience working within large-scale, multi-site enterprise environments. Preferred Skills Endpoint compliance and posture assessment within Cisco ISE. Device profiling and policy enforcement. Integration with third-party security solutions such as: SIEM platforms Mobile Device Management (MDM) solutions Other security tooling Soft Skills Strong analytical and troubleshooting capabilities. Excellent communication and stakeholder engagement skills. Strong documentation and reporting abilities. Ability to work independently and within cross-functional teams. Comfortable operating in fast-paced, high-pressure project environments.

Are you a hands-on IT professional who enjoys solving problems and making technology work smarter for the business? We are looking for an IT Support Technician to play a vital role in supporting and enhancing our IT infrastructure. In this role, you will help ensure the smooth, secure and efficient operation of our digital systems. You'll provide first class technical support across the organisation, maintain and improve existing systems, support IT projects, and help implement technology solutions that enable teams to work effectively. Working closely with the Head of IT, you'll contribute to strategic initiatives while also being a trusted point of contact for day-to-day technical support, system stability, cybersecurity and service delivery. About Browne At Browne, we are engineering with purpose. We're a leading UK contractor working in the water and civil engineering sectors, delivering projects that help improve everyday life. From building pipelines and upgrading pumping stations to maintaining reservoirs and drainage systems, we support cleaner water, stronger infrastructure and more reliable services for communities. We offer a wide range of career opportunities both on site and behind the scenes. Whether your skills are in engineering, project delivery, safety, sustainability, commercial, planning or business support, there's a place for you at Browne. We value different perspectives and experiences, and we're proud to be a Silver Award Investors in Diversity accredited employer. Our teams use smart technology and a hands-on approach to make sure every job is delivered safely and to a high standard. We support our clients through the full life of their assets, from construction and mechanical systems to long-term maintenance. Browne is part of Renew Holdings plc, a UK-based group of specialist engineering companies What We're Looking For We're seeking a proactive, reliable and technically skilled individual who can balance hands-on support with longer-term improvements. You'll bring: Proven experience in an IT support or helpdesk role, supporting hardware, software and network environments Strong working knowledge of Microsoft 365, including Teams, SharePoint and security features such as Entra/Azure AD Experience delivering hands-on troubleshooting and user support across multiple systems and locations Understanding of cybersecurity principles, identity management and data protection, with exposure to frameworks such as Cyber Essentials Plus, CIS or NIST Familiarity with IT service management practices (e.g. ITIL) and managing support tickets against SLAs Experience working with endpoint protection or MDR solutions (e.g. SentinelOne) Excellent communication and interpersonal skills, with the ability to support and train non-technical users Strong problem-solving skills, attention to detail and the ability to manage multiple priorities Relevant IT qualifications (e.g. CompTIA or Microsoft certifications); a degree in IT or a related field is desirable Additional requirements include a valid driving licence, willingness to travel occasionally, availability to work outside standard hours when required. Why Join Us? This is a great opportunity to join a collaborative and forward-thinking organisation where technology plays a key role in business success. You'll have the chance to broaden your skills, contribute to meaningful projects, and make a real impact on how technology supports the organisation. If you're passionate about IT, enjoy working as part of a team, and want to grow your career in a supportive environment, we'd love to hear from you. Apply now to take the next step in your IT career. The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

Cloud and Systems Engineer (Azure) - London/ Hybrid working We are working with an established Global Law Firm as they expand their London Technology support team due to continued growth. The Firm are proud to boast a Global revenue of in excess of $1 Billion USD, the London office is just one of 11 international offices. In addition to the salary offered, there are a raft of generous benefits extended to their employees. This is a hands-on role working as part of a team maintaining hybrid infrastructure. The role includes assisting in the design, architecture, and supporting the operation of their services which incorporates the Azure platform. Some of your duties will include: Deploying and operating Azure IaaS/PaaS services ie virtual machines, storage - Azure Files/File Shares, and platform services Designing Azure landing zones and multi-subscription architecture Planning and executing infrastructure movement techniques (VMware/Windows/Linux), including application migrations, into Azure, by discovery, dependency mapping, landing zone readiness, cutover planning, and decommissioning Providing architectural direction and hands-on engineering for secure hybrid infrastructure across Azure, 3rd party SaaS platforms, and on-premises systems Creating and executing cloud computing strategies by designing, developing, and managing cloud infrastructure and assets You will own core Azure networking design and operations, including vNETs/subnets, routing, peering, private endpoints, NSGs, and network security patterns Managing hybrid connectivity concepts Supporting hybrid identity across Active Directory and Microsoft Entra ID, including Conditional Access and identity governance controls Implementing and maintaining Azure security and governance controls Capacity planning of enterprise datacentre infrastructure Essential skills and experience required: A minimum of 5 years' experience designing, deploying, and operating Microsoft Azure in a large-scale environment - experience in the professional services field would be preferred but other large scale private sector enterprises could also be considered Proven experience in managing cloud solutions (IaaS, PaaS, and SaaS) Experience with Infrastructure-as-Code (IaC) and automation Evidence of having supported Microsoft 365 services if you are familiar with Purview concepts such as eDiscovery, retention this would also be welcomed Familiarity with Microsoft Fabric and AI-enabled productivity/security concepts and their governance implications Relevant cloud certifications such as Azure Administrator, Azure Solutions Architect Expert If you also have AWS experience in addition to Azure this would be beneficial, but not essential, your proven Azure experience is key

IT Support Engineer - Macclesfield An exciting opportunity has arisen for an experienced IT Support Engineer to join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring high levels of customer satisfaction Complete sales orders and project work within agreed timelines Implement approved technical solutions remotely and onsite Support continuous improvement of Service Desk technologies and processes Develop and maintain operational procedures, technical documentation, and user guides Monitor and respond to cyber security threats and vulnerabilities Perform routine maintenance, including backups and network/device updates Communicate effectively with internal teams and customers regarding technical issues and security risks Stay up to date with emerging technologies and contribute to best practice standards Promote awareness of infrastructure and platform technologies across the business Skills & Experience Required Technical Expertise: Microsoft 365 technologies (including Defender, Intune, Exchange Online, SharePoint, Teams, OneDrive) Experience with Windows Server, networking (routers/switches), and VoIP systems Proven background in cyber security tools and threat monitoring Experience with Microsoft Azure (desirable) Previous technical support role covering infrastructure, cloud, and endpoint environments Experience deploying and supporting Microsoft 365 solutions Troubleshooting, diagnostic, and problem-solving skills Team & Communication: Excellent customer service and communication skills Ability to work both independently and collaboratively Comfortable working under pressure in a fast-paced environment This role offers a hybrid working model with a supportive team environment and opportunities to work with modern technologies across infrastructure and security. Interested? Please Click Apply Now! IT Support Engineer - Macclesfield

IT Infrastructure Team Lead We welcome applications for this support post to commence as soon as possible. For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role The IT Infrastructure Team Lead will lead the College's Infrastructure & Systems sub-team, line manage the Infrastructure Engineers, ensure effective delivery of technical services, and take overall accountability for the College's IT infrastructure environment. The role combines leadership and technical expertise across networks, servers, cloud platforms, endpoint management, and security, while also overseeing the maintenance, optimisation, and backup of the College's SQL server environment. This role is both strategic and hands-on, providing escalation support, delivering projects, and ensuring the College's IT services are secure, resilient, and fit for purpose. For the full job description please see attached 'Job Pack'. The Successful Candidate Cardinal Newman College is a wonderful place to work, and this is an exciting opportunity for an enthusiastic and experienced candidate to join our friendly and well-established Networks department. The Networks department is looking for someone who has a degree-level qualification in IT (or related field), or substantial equivalent professional experience, proven ability to lead or supervise technical staff and strong technical knowledge across networks, servers, cloud, and endpoint management. You should display the values, attitudes, and behaviours consistent with the Catholic Ethos of the College and have a commitment to equality/diversity and the safeguarding of young people and vulnerable adults. Terms and Conditions Hours: 37 hours per week, full year. Starting and finishing times as agreed. Salary: The post will be paid on the Sixth Form Colleges' Support Staff Pay Spine at points 21 to 24 - pro rata to £38,897 to £42,081 per annum. Negotiations are ongoing in relation to the Support staff pay award. Once this is agreed and implemented the salary will be uplifted to reflect this. For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. Closing date for receipt of applications: 11.59pm on Wednesday 8th October 2025 (we reserve the right to close the advert in advance of this date). Why work at Cardinal Newman College? We are a happy and thriving Catholic Sixth Form College committed to equality and diversity, welcoming colleagues from all backgrounds into our community irrespective of their religion or belief, ethnicity, age, gender, gender identity, disability, sexual orientation, marital or pregnancy status. An outstanding college in every aspect, Cardinal Newman is one of the highest performing Sixth Form Colleges nationally for Value Added. We recognise the invaluable contribution our dedicated staff make to the success of our students and the College as whole. As such, our aim is to foster a culture where staff feel valued and supported. We also offer a range of excellent staff benefits, including: Generous Pension schemes for both teachers and support staff Pro rata to 22 days holiday (increasing to 25 days after 5 years' service) plus 4 concessionary days and bank holidays for support staff A genuine commitment to staff health and wellbeing Access to a salary sacrifice electric vehicle scheme Access to the Cycle to Work Scheme and Techscheme Free use of the on-site gym Access to professional development and the opportunity to undertake professional qualifications through apprenticeships Flu Vouchers Staff savings scheme More detailed information on further staff benefits can be found within our staff perks document attached. Completed application forms should be submitted by 11.59pm on Wednesday 8th October 2025. We will confirm receipt of all applications by email within one working day of receipt. Please call the HR team if you have not received a confirmation email by the closing date. We do ask that you accept, in the interests of economy, that if you have not heard from us by the end of October that you have not been selected for interview on this occasion. Further Information All offers of appointment are subject to Disclosure and Barring Service Clearance as well as a range of other safer recruitment checks

Principal Cybersecurity Machine Learning Engineer The position is a senior technical role, requiring knowledge of data engineering, data science, advanced analytics techniques, research and development, and innovation within one or more of the Cybersecurity sciences (e.g. network, endpoint and cloud security, cryptography, malware analysis, vulnerability assessment, privileged access management, anomaly/intrusion detection, incident response, or offensive security). The Principal Cybersecurity Analytics Engineer role is a key leadership, hands on technical role, contributing to, coordinating, and leading delivery of advanced analytics solutions to cybersecurity problems through rapid development of prototypes, engineering of production solutions, and exploration of longer term, potentially ground-breaking technologies. Cybersecurity-specific knowledge is required for the role, but exceptional candidates from other disciplines will also be considered. The ideal candidate will possess strong technical skills, an eagerness to learn, a keen interest in Cybersecurity, the ability to work collaboratively in a fast-paced environment, and an aptitude for picking up new tools and techniques on the job, building on existing skillsets as a foundation. You will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Data Engineering Ingestion and provisioning of datasets, delta tables, and/or curated, re-usable data assets to enable Cybersecurity use cases. Support and enhancement of data ingestion infrastructure and pipelines. Platform Operations and Production Support Provide maintenance and run support for landing zones/cloud workspaces operated on behalf of Cybersecurity teams. Cybersecurity Sciences Research & Development (R&D) and Innovation Drive innovative research & development to test and evolve new technologies and advanced analytic techniques. Explore and develo innovative capabilities, exploiting emerging technologies and data science to help stay ahead of advancing cyber threats. Rapid Response Respond to urgent requests to address vulnerabilities or emerging threats. Advanced Analytics & Security Software Development Support Cybersecurity teams in using data and advanced analytic technologies effectively to enhance operations and inform decisions. Deliver critical analytics engineering requirements across Cybersecurity. Develop new data products, analysis platforms, and custom AI solutions to enable Cybersecurity teams to monitor controls more effectively, automatically detect and triage malicious activity, optimise manual tasks, better protect HSBC, and meet the needs of customers. Develop new models, detections, and automations to protect against advanced and emerging threats and help Cybersecurity operate efficiently and effectively at scale. Develop custom security applications, APIs, and data-driven services in support of the Cybersecurity mission. To be successful in this role you should meet the following requirements: Strong Data Technology skills, with the ability to build, operate, maintain and support loud infrastructure & data services at scale Extensive experience of Big Data Technologies (Databricks, Spark etc) Cloud Infrastructure & Platform Engineering experience (Azure preferred) The ability to conduct cybersecurity industry research and rapidly develop data-driven prototypes for live business problems faced by Cybersecurity teams Experience developing custom security applications, APIs, AI/ML models, detections, automations, and advanced analytic technologies to mitigate against current and emerging threats The ability to act as a Cybersecurity data domain expert and advise stakeholders how to use data and analytics to drive business change and improvement Proficiency in applying data science and advanced analytics techniques to the Cybersecurity domain and its associated datasets Full Stack Engineering and custom security software development experience with proficiency in programming languages such as Python, Java, C#, or similar preferred. This role can be based in Sheffield or Birmingham or London

IT Infrastructure Team Lead We welcome applications for this support post to commence as soon as possible. For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role The IT Infrastructure Team Lead will lead the College's Infrastructure & Systems sub-team, line manage the Infrastructure Engineers, ensure effective delivery of technical services, and take overall accountability for the College's IT infrastructure environment. The role combines leadership and technical expertise across networks, servers, cloud platforms, endpoint management, and security, while also overseeing the maintenance, optimisation, and backup of the College's SQL server environment. This role is both strategic and hands-on, providing escalation support, delivering projects, and ensuring the College's IT services are secure, resilient, and fit for purpose. For the full job description please see attached 'Job Pack'. The Successful Candidate Cardinal Newman College is a wonderful place to work, and this is an exciting opportunity for an enthusiastic and experienced candidate to join our friendly and well-established Networks department. The Networks department is looking for someone who has a degree-level qualification in IT (or related field), or substantial equivalent professional experience, proven ability to lead or supervise technical staff and strong technical knowledge across networks, servers, cloud, and endpoint management. You should display the values, attitudes, and behaviours consistent with the Catholic Ethos of the College and have a commitment to equality/diversity and the safeguarding of young people and vulnerable adults. Terms and Conditions Hours: 37 hours per week, full year. Starting and finishing times as agreed. Salary: The post will be paid on the Sixth Form Colleges' Support Staff Pay Spine at points 21 to 24 - pro rata to £37,401 to £40,462 per annum. Negotiations are ongoing in relation to the Support staff pay award. Once this is agreed and implemented the salary will be uplifted to reflect this. For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. Closing date for receipt of applications: 11.59pm on Wednesday 8th October 2025 (we reserve the right to close the advert in advance of this date). Why work at Cardinal Newman College? We are a happy and thriving Catholic Sixth Form College committed to equality and diversity, welcoming colleagues from all backgrounds into our community irrespective of their religion or belief, ethnicity, age, gender, gender identity, disability, sexual orientation, marital or pregnancy status. An outstanding college in every aspect, Cardinal Newman is one of the highest performing Sixth Form Colleges nationally for Value Added. We recognise the invaluable contribution our dedicated staff make to the success of our students and the College as whole. As such, our aim is to foster a culture where staff feel valued and supported. We also offer a range of excellent staff benefits, including: Generous Pension schemes for both teachers and support staff Pro rata to 22 days holiday (increasing to 25 days after 5 years' service) plus 4 concessionary days and bank holidays for support staff A genuine commitment to staff health and wellbeing Access to a salary sacrifice electric vehicle scheme Access to the Cycle to Work Scheme and Techscheme Free use of the on-site gym Access to professional development and the opportunity to undertake professional qualifications through apprenticeships Flu Vouchers Staff savings scheme More detailed information on further staff benefits can be found within our staff perks document attached. Completed application forms should be submitted by 11.59pm on Wednesday 8th October 2025. We will confirm receipt of all applications by email within one working day of receipt. Please call the HR team if you have not received a confirmation email by the closing date. We do ask that you accept, in the interests of economy, that if you have not heard from us by the end of October that you have not been selected for interview on this occasion. Further Information Further details are available at or by telephone to the college on or . All offers of appointment are subject to Disclosure and Barring Service Clearance as well as a range of other safer recruitment checks