We are looking for a new Senior Individual Giving Manager (SIGM) who is dedicated to building relationships and has a passion for theatre and would thrive in a role that contributes to the creation of exceptional theatre in an intimate space, and the offering of widening participation into the sector. Each year the Donmar raises around half of its annual income from fundraising, from a combination of individual supporters, corporate partners, and trusts & foundations. The Development team is formed of 11 individuals and Individual Giving is responsible for around half of the Development target. The Senior Individual Giving Manager plays a vital role, delivering excellent customer service to individual supporters; leading on planning and delivery for the Donmar's membership scheme; building, developing and maintaining relationships with Patrons up to £6,500, as well as looking after their own portfolio of Major Donors, securing gifts towards our productions and participation programmes. Working closely with the Head of Philanthropy, this role is also responsible for the smooth and efficient running of the Individual Giving team, working with the Membership Officer and Development Assistant (Individual Giving) to establish processes, and overseeing internal and external communications; building and maintaining a prospect and upgrade pipeline, and leading on the delivery of campaigns. The Senior Individual Giving Manager is a key user of our CRM (Spektrix) within the Development team and will work with the Development and Audiences teams to ensure best practice. The Senior Individual Giving Manager will also work closely with the Head of Philanthropy and Director of Strategic Development and Fundraising to deliver the individual giving strategy, carrying out regular research and benchmarking and identifying further income opportunities. While experience in the arts sector is an advantage, it is not a prerequisite, and we welcome candidates with a diverse background in fundraising.
Jun 20, 2026
Full time
We are looking for a new Senior Individual Giving Manager (SIGM) who is dedicated to building relationships and has a passion for theatre and would thrive in a role that contributes to the creation of exceptional theatre in an intimate space, and the offering of widening participation into the sector. Each year the Donmar raises around half of its annual income from fundraising, from a combination of individual supporters, corporate partners, and trusts & foundations. The Development team is formed of 11 individuals and Individual Giving is responsible for around half of the Development target. The Senior Individual Giving Manager plays a vital role, delivering excellent customer service to individual supporters; leading on planning and delivery for the Donmar's membership scheme; building, developing and maintaining relationships with Patrons up to £6,500, as well as looking after their own portfolio of Major Donors, securing gifts towards our productions and participation programmes. Working closely with the Head of Philanthropy, this role is also responsible for the smooth and efficient running of the Individual Giving team, working with the Membership Officer and Development Assistant (Individual Giving) to establish processes, and overseeing internal and external communications; building and maintaining a prospect and upgrade pipeline, and leading on the delivery of campaigns. The Senior Individual Giving Manager is a key user of our CRM (Spektrix) within the Development team and will work with the Development and Audiences teams to ensure best practice. The Senior Individual Giving Manager will also work closely with the Head of Philanthropy and Director of Strategic Development and Fundraising to deliver the individual giving strategy, carrying out regular research and benchmarking and identifying further income opportunities. While experience in the arts sector is an advantage, it is not a prerequisite, and we welcome candidates with a diverse background in fundraising.
Position: Senior Individual Giving Officer (Development) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4. With flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2 Charity You'll start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. The organisation's strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus. The charity's work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This employer's people are their greatest asset and the key to their success. THey offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Join this organisation as their new Senior Individual Giving Officer (Development). Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact? The organisation is looking for a motivated, organised and creative Senior Individual Giving Officer to join their ambitious, supportive development team. You'll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You'll have space to be creative, freedom to test new ideas, and the chance to shape the future of a development programme. This is an exciting opportunity for someone who's already worked in an individual giving role and is ready to take on more responsibility. You'll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You'll analyse results, test new ideas, and find ways to improve future campaigns. With great interpersonal skills, you'll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you'll take ownership of your work, shape the individual giving programme, and make a real difference to people living with MS. The employer is committed to equality, diversity and inclusion, and they encourage applications from people of all backgrounds and experiences-especially those with lived experience of MS or disability. Closing date for applications: 9:00 on Wednesday 24th June 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Jun 17, 2026
Full time
Position: Senior Individual Giving Officer (Development) Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4. With flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2 Charity You'll start at an entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. The organisation's strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus. The charity's work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This employer's people are their greatest asset and the key to their success. THey offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Join this organisation as their new Senior Individual Giving Officer (Development). Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact? The organisation is looking for a motivated, organised and creative Senior Individual Giving Officer to join their ambitious, supportive development team. You'll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You'll have space to be creative, freedom to test new ideas, and the chance to shape the future of a development programme. This is an exciting opportunity for someone who's already worked in an individual giving role and is ready to take on more responsibility. You'll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You'll analyse results, test new ideas, and find ways to improve future campaigns. With great interpersonal skills, you'll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you'll take ownership of your work, shape the individual giving programme, and make a real difference to people living with MS. The employer is committed to equality, diversity and inclusion, and they encourage applications from people of all backgrounds and experiences-especially those with lived experience of MS or disability. Closing date for applications: 9:00 on Wednesday 24th June 2026 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
About The Role As Welcome Manager, you ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Working closely with the Senior Welcome Manager, internal teams and agency partners, you ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience. We re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role As Welcome Manager, you ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Working closely with the Senior Welcome Manager, internal teams and agency partners, you ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience. We re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
INDIVIDUAL GIVING OFFICER Ready to build something meaningful from the ground up? Greyhound Trust is looking for an ambitious Individual Giving Officer to shape and grow our individual giving programme helping us reach more supporters and transform the lives of retired racing greyhounds across the UK. This is a rare opportunity to take ownership in a newly created role, where your ideas, energy and insight will directly influence how we raise vital income and deepen supporter relationships. What you ll do: Deliver engaging multi-channel fundraising campaigns and appeals Grow supporter relationships across regular giving and donor journeys Use data and insight to drive income, engagement and retention Work collaboratively across a close-knit, purpose-driven team We d love to hear from you if you: Have experience in individual giving or fundraising Are hands-on, proactive and full of ideas Enjoy combining creativity with data-driven decision making Want to see the real-world impact of your work Why join us? Be part of a trusted charity rehoming thousands of greyhounds each year Shape a key income stream from the ground up Work in a collaborative, supportive team where your voice matters Make a tangible difference to animal welfare every day If you re looking for a role where you can make your mark and build something that lasts, we d love to hear from you. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website. Closing date for applications: 30th June 2026 Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. Client Interviews: rolling
Jun 17, 2026
Full time
INDIVIDUAL GIVING OFFICER Ready to build something meaningful from the ground up? Greyhound Trust is looking for an ambitious Individual Giving Officer to shape and grow our individual giving programme helping us reach more supporters and transform the lives of retired racing greyhounds across the UK. This is a rare opportunity to take ownership in a newly created role, where your ideas, energy and insight will directly influence how we raise vital income and deepen supporter relationships. What you ll do: Deliver engaging multi-channel fundraising campaigns and appeals Grow supporter relationships across regular giving and donor journeys Use data and insight to drive income, engagement and retention Work collaboratively across a close-knit, purpose-driven team We d love to hear from you if you: Have experience in individual giving or fundraising Are hands-on, proactive and full of ideas Enjoy combining creativity with data-driven decision making Want to see the real-world impact of your work Why join us? Be part of a trusted charity rehoming thousands of greyhounds each year Shape a key income stream from the ground up Work in a collaborative, supportive team where your voice matters Make a tangible difference to animal welfare every day If you re looking for a role where you can make your mark and build something that lasts, we d love to hear from you. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website. Closing date for applications: 30th June 2026 Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline. Client Interviews: rolling
Job Introduction We have opportunities for a Senior Social Worker to join our Unaccompanied Asylum-seeking Children Team (Children Looked After) based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE, with further information available in the attached Total Reward Statement about other financial benefits available to you including professional fees, pension contribution and much more. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions. (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Fancy a chat? Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. We look forward to hearing from you! The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey Handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
Oct 06, 2025
Full time
Job Introduction We have opportunities for a Senior Social Worker to join our Unaccompanied Asylum-seeking Children Team (Children Looked After) based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE, with further information available in the attached Total Reward Statement about other financial benefits available to you including professional fees, pension contribution and much more. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions. (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Fancy a chat? Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. We look forward to hearing from you! The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey Handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
Job Introduction We have opportunities for a Senior Social Worker to join our Unaccompanied Asylum-seeking Children Team (Children Looked After) based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE, with further information available in the attached Total Reward Statement about other financial benefits available to you including professional fees, pension contribution and much more. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions. (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Fancy a chat? Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. We look forward to hearing from you! The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey Handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
Oct 05, 2025
Full time
Job Introduction We have opportunities for a Senior Social Worker to join our Unaccompanied Asylum-seeking Children Team (Children Looked After) based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. The salary range is £46,399 - £49,588 per annum. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Information about qualifying criteria to receive this payment can be found HERE, with further information available in the attached Total Reward Statement about other financial benefits available to you including professional fees, pension contribution and much more. Rewards and Benefits We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that "Children in care have trusting and positive relationships with their Social Workers. Social Workers use creative life-story work to help children understand the reasons why they are in care." And "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report HERE. If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. About working with Children Looked After As a member in the Children Looked After Team, your aim and role will be to support children living with relatives, friends or foster families and perspective adopters or older children living in children's homes and semi-independent units. You will build sustainable relationships with them and plan for their permanence. You will be responsible for ensuring their safety and support them towards independence. Through regular visits, assessments and reviewing their Care Plan, you will nurture and develop meaningful relationships with these children; understand and interpret their wishes; and champion and support them to reach their full potential. Occasionally, you will be required to prepare reports and attend court. You will be supported in this challenging role with regular supervision and consultations with our Mental Health Focussed Social Worker. You will also find support by working alongside other social workers, family support workers and partnership organisations such as: Health Services, Child and Adolescent Mental Health Services (New Leaf), Independent Reviewing officers and carers. You will also be supported in your career development by your management team and also by the Surrey Academy. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This creates a sense of purpose and fulfilment with a clear pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach to your practice. Our Inclusive Approach To apply you will need to upload your CV and answer the following questions. (no more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Please tell us about an example that demonstrates how you have built long lasting relationships with children. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min). If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. Fancy a chat? Our friendly teams could talk your socks off when it comes to all things Social Work. We'd love to hear from you and find out more about what you're looking for so if you'd like to talk to us please just drop a quick message to and we'll get a call arranged. We look forward to hearing from you! The job advert closes at 23:59 on the 27th October 2025. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. You will need to be registered with Social Work England. Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Values Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. Before submitting your application, we recommend you read the job description. Our Life at Surrey Handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 03, 2025
Full time
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 01, 2025
Full time
How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
