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customer service representative bath
Enterprise Mobility
Customer Service Representative - Bath
Enterprise Mobility Bath, Somerset
Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Bath Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days, flexibility with working days and times is essential If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you! Responsibilities Greet customers warmly upon their arrival, assisting them with the rental process from start to finish Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures Delivery and collection of vehicles across the region Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements Qualifications Excellent communication and interpersonal skills, with a friendly and customer-focused attitude. Previous experience in customer service or retail. Strong attention to detail and the ability to multitask in a busy environment. Strong work ethic and positive attitude. The flexibility to work a variety of shifts, including evenings and weekends. Additional Information: Please let us know about any accommodations you may need to participate in the recruitment process. No drug or alcohol related offence within the last five years is permitted. You must be over 21 years of age for insurance purposes. You must have a full manual UK driving licence. Location: Bath
Jun 11, 2026
Full time
Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. We're looking for passionate and customer-focused individuals to join our team as a Customer Service Representative team in our Bath Area. This is an exciting opportunity to become the face of our brand, delivering outstanding service to customers renting vehicles for their travel needs. This a temporary position starting immediately until October 2026 with the potential to extend based on business need. This role requires flexibility with shifts available across seven days a week. The pay for this position will be £13.25 per hour. The number of contracted hours will be 45 per week - over 7 days, flexibility with working days and times is essential If you thrive in a fast-paced environment and have a natural flair for building relationships, we want to hear from you! Responsibilities Greet customers warmly upon their arrival, assisting them with the rental process from start to finish Provide information about available vehicle options, rental rates, and additional services such as insurance coverage and GPS navigation systems Process rental agreements accurately and efficiently, ensuring that all necessary documentation is completed and signed by the customer Conduct vehicle inspections with customers before and after rental periods, noting any pre-existing damage and explaining the return procedures Delivery and collection of vehicles across the region Address any inquiries or concerns raised by customers regarding their rental experience, resolving issues promptly and effectively Follow company policies and procedures regarding vehicle maintenance, safety, and security, adhering to all regulatory requirements Qualifications Excellent communication and interpersonal skills, with a friendly and customer-focused attitude. Previous experience in customer service or retail. Strong attention to detail and the ability to multitask in a busy environment. Strong work ethic and positive attitude. The flexibility to work a variety of shifts, including evenings and weekends. Additional Information: Please let us know about any accommodations you may need to participate in the recruitment process. No drug or alcohol related offence within the last five years is permitted. You must be over 21 years of age for insurance purposes. You must have a full manual UK driving licence. Location: Bath
Regen Solutions
Resident Liaison officer
Regen Solutions Hastings, Sussex
Resident Liaison Officer South Coast (Hastings to Brighton) 31,500 + 5,000 Car Allowance Long-Term 15-Year Framework We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a well-established contractor delivering planned kitchen and bathroom refurbishment works across scattered social housing properties along the South Coast, covering Hastings through to Brighton. This is a long-term opportunity to work on a major 15-year framework delivering works on behalf of a leading housing provider. The role will be key in ensuring residents receive clear communication, support, and a positive experience throughout the refurbishment programme. The successful candidate will act as the primary link between residents, site teams, and client representatives, helping to ensure works are delivered efficiently, safely, and with minimal disruption to tenants. Key Responsibilities Acting as the main point of contact for residents throughout kitchen and bathroom refurbishment works Carrying out pre-start consultations and resident visits across occupied properties Coordinating access arrangements and managing appointment schedules Providing regular updates to residents regarding works progress and timelines Handling complaints, queries, and concerns in a professional and timely manner Supporting vulnerable residents and escalating safeguarding concerns where required Liaising closely with site managers, operatives, subcontractors, and housing representatives Maintaining accurate records, communication logs, and project updates Supporting customer satisfaction targets and ensuring a high level of resident engagement Candidate Requirements Previous experience working as a Resident Liaison Officer within social housing or planned maintenance Experience on kitchen and bathroom refurbishment programmes preferred Strong communication and customer service skills Ability to manage multiple properties across a wide geographical area Organised, proactive, and confident working independently Good IT skills including Microsoft Office Full UK driving licence essential due to travel requirements Package 31,500 Basic Salary 5,000 Car Allowance Long-term 15-year framework contract Opportunity to work across a major South Coast housing programme Stable and secure long-term employment with progression opportunities
Jun 05, 2026
Full time
Resident Liaison Officer South Coast (Hastings to Brighton) 31,500 + 5,000 Car Allowance Long-Term 15-Year Framework We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a well-established contractor delivering planned kitchen and bathroom refurbishment works across scattered social housing properties along the South Coast, covering Hastings through to Brighton. This is a long-term opportunity to work on a major 15-year framework delivering works on behalf of a leading housing provider. The role will be key in ensuring residents receive clear communication, support, and a positive experience throughout the refurbishment programme. The successful candidate will act as the primary link between residents, site teams, and client representatives, helping to ensure works are delivered efficiently, safely, and with minimal disruption to tenants. Key Responsibilities Acting as the main point of contact for residents throughout kitchen and bathroom refurbishment works Carrying out pre-start consultations and resident visits across occupied properties Coordinating access arrangements and managing appointment schedules Providing regular updates to residents regarding works progress and timelines Handling complaints, queries, and concerns in a professional and timely manner Supporting vulnerable residents and escalating safeguarding concerns where required Liaising closely with site managers, operatives, subcontractors, and housing representatives Maintaining accurate records, communication logs, and project updates Supporting customer satisfaction targets and ensuring a high level of resident engagement Candidate Requirements Previous experience working as a Resident Liaison Officer within social housing or planned maintenance Experience on kitchen and bathroom refurbishment programmes preferred Strong communication and customer service skills Ability to manage multiple properties across a wide geographical area Organised, proactive, and confident working independently Good IT skills including Microsoft Office Full UK driving licence essential due to travel requirements Package 31,500 Basic Salary 5,000 Car Allowance Long-term 15-year framework contract Opportunity to work across a major South Coast housing programme Stable and secure long-term employment with progression opportunities
Regen Solutions
Resident liaison officer - North London
Regen Solutions
Resident Liaison Officer Enfield 31,500 + 5,000 Car Allowance We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a well-established social housing contractor delivering a large-scale PODS bathroom installation programme across council properties in Enfield. This is an excellent opportunity to join a secure, long-term project. The successful candidate will play a key role in ensuring residents are fully supported throughout the refurbishment process while maintaining strong communication between tenants, site teams, and local authority representatives. Key Responsibilities Acting as the main point of contact for residents throughout bathroom installation works Carrying out resident visits and pre-start meetings before works commence Managing resident expectations and providing regular updates throughout the project Handling complaints, queries, and access arrangements in a professional and timely manner Supporting vulnerable tenants and escalating safeguarding concerns where required Coordinating appointments to minimise delays and maximise programme efficiency Liaising closely with site managers, operatives, subcontractors, and council representatives Maintaining accurate records, resident feedback, and property information Supporting the delivery team to ensure customer satisfaction targets and KPIs are achieved Requirements Previous experience working as a Resident Liaison Officer within social housing or planned works Strong communication and customer service skills Experience dealing with vulnerable residents and challenging situations Ability to work independently and manage a busy workload Good IT skills including Microsoft Office Full UK driving licence preferred Package Salary: 31,500 5,000 Car Allowance Opportunity to work on a major council refurbishment programme Supportive team environment with career progression opportunities
Jun 05, 2026
Full time
Resident Liaison Officer Enfield 31,500 + 5,000 Car Allowance We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a well-established social housing contractor delivering a large-scale PODS bathroom installation programme across council properties in Enfield. This is an excellent opportunity to join a secure, long-term project. The successful candidate will play a key role in ensuring residents are fully supported throughout the refurbishment process while maintaining strong communication between tenants, site teams, and local authority representatives. Key Responsibilities Acting as the main point of contact for residents throughout bathroom installation works Carrying out resident visits and pre-start meetings before works commence Managing resident expectations and providing regular updates throughout the project Handling complaints, queries, and access arrangements in a professional and timely manner Supporting vulnerable tenants and escalating safeguarding concerns where required Coordinating appointments to minimise delays and maximise programme efficiency Liaising closely with site managers, operatives, subcontractors, and council representatives Maintaining accurate records, resident feedback, and property information Supporting the delivery team to ensure customer satisfaction targets and KPIs are achieved Requirements Previous experience working as a Resident Liaison Officer within social housing or planned works Strong communication and customer service skills Experience dealing with vulnerable residents and challenging situations Ability to work independently and manage a busy workload Good IT skills including Microsoft Office Full UK driving licence preferred Package Salary: 31,500 5,000 Car Allowance Opportunity to work on a major council refurbishment programme Supportive team environment with career progression opportunities
Staffline Driving
HGV Class 2 Driver - Days
Staffline Driving Skellow, Yorkshire
Staffline is currently recruiting for HGV Class 2 Drivers based in Doncaster DN6 to support the home delivery of kitchens and bathrooms. You will be assisted by a Driver's mate on all shifts. This is a great opportunity for experienced drivers: Pay Rate: £15.01 up to £30.02 per hour Vehicle Type: 12 and 18-tonne trucks Shift Pattern: Any 5 out 7 days, 6am - 6pm Customer-Facing Role: Strong customer service skills are essential. Please note, this position is physically demanding as heavy manual handling is involved. PAYE Pay Rates: Basic - £15.64 per hour Overtime - £23.46 per hour Bank Holiday - £31.28 per hour Your Time at Work - Delivering kitchens and bathrooms to residential properties. - Ensuring high driving standards and safe loading/unloading. - Providing excellent customer service during deliveries. - Following scheduled routes and completing multi-drop deliveries efficiently. Our Perfect Worker - Valid HGV Class 2 (Category C) licence. - Minimum 6 months experience driving Class 2 vehicles. - Multi-drop experience is essential. - Good communication and customer service skills. - No more than 3 penalty points on your licence. - Valid CPC and Digital Tachograph card. Key Information and Benefits - Regular shifts with early start times - Stable and long-term work for the right candidates - Weekly Pay - no more stretching your wage for the month - Free on-site car parking - On-site Canteen (usually subsidised) - 24 hour support from our team - 28 Days Holidays Job Ref: D1WINBB Follow our Driving Facebook page and click on Like (url removed)/ About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 05, 2026
Seasonal
Staffline is currently recruiting for HGV Class 2 Drivers based in Doncaster DN6 to support the home delivery of kitchens and bathrooms. You will be assisted by a Driver's mate on all shifts. This is a great opportunity for experienced drivers: Pay Rate: £15.01 up to £30.02 per hour Vehicle Type: 12 and 18-tonne trucks Shift Pattern: Any 5 out 7 days, 6am - 6pm Customer-Facing Role: Strong customer service skills are essential. Please note, this position is physically demanding as heavy manual handling is involved. PAYE Pay Rates: Basic - £15.64 per hour Overtime - £23.46 per hour Bank Holiday - £31.28 per hour Your Time at Work - Delivering kitchens and bathrooms to residential properties. - Ensuring high driving standards and safe loading/unloading. - Providing excellent customer service during deliveries. - Following scheduled routes and completing multi-drop deliveries efficiently. Our Perfect Worker - Valid HGV Class 2 (Category C) licence. - Minimum 6 months experience driving Class 2 vehicles. - Multi-drop experience is essential. - Good communication and customer service skills. - No more than 3 penalty points on your licence. - Valid CPC and Digital Tachograph card. Key Information and Benefits - Regular shifts with early start times - Stable and long-term work for the right candidates - Weekly Pay - no more stretching your wage for the month - Free on-site car parking - On-site Canteen (usually subsidised) - 24 hour support from our team - 28 Days Holidays Job Ref: D1WINBB Follow our Driving Facebook page and click on Like (url removed)/ About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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